General Manager Auburn
Restaurant manager job at Milo
A. Operations Attention to Detail: Knowledge and awareness of all policies and procedures. Give direction to hourly employees to insure all policies and procedures are being adhered to. Work all positions as scheduled and as necessary to meet the demands of the business.
Delegation/Follow Up: Delegate information-gathering and decision-making to the appropriate individuals.
Manage Work: Establish a course of action for self and/or others to accomplish a specific goal; planning proper assignments of personnel and appropriate allocation of resources. manages anywhere from 4-15 crew employees, alone or with other managers.
Operations Checklist: Completion of checklist on every shift worked to insure all items have been completed and comply with company policies and procedures or review if completed by Assistant Managers.
B. Administrative Skills
Attention To Detail: Accomplish tasks showing concern for all aspects of the job; accurately checking processes and tasks; maintaining watchfulness over the entire operation and employees.
Delegation/Follow-Up: Utilizing appropriate subordinates for task assignments. Delegating information-gathering and decision making to the appropriate individuals. Establish procedures to monitor the results of delegations, assignments or projects.
Manage Work: Identify needs, set goals plan schedules in an effort to accomplish identified goals. Establish a course of action to meet the planning proper assignments of personnel and appropriate allocation of resources. Administration activities include:
* Complete Monday Morning and Daily Paperwork
* Prepare Employees' and Manager's Work Schedules
* Prepare Employees' Position Charts and Set Managers' Directives
* Complete, Inspect and/or Supervise All Product Orders
* Maintain Inventory Controls
* Perform Employee and Manager Write-Ups/Disciplinary Actions
* Handles All Terminations
* Maintain Hourly Employees' and Managers' Time and Attendance Records
* Complete or Approve Orientation of New Hires
* Daily Cash Handling (Verification of Employees' and Managers' Cash and Daily Deposits)
* Responsible for Interviewing or Approval of the Interviewing and Hiring Process of New Employees
* Handle and Document Customer Complaints in Customer Complaint Log
* Complete Management Operations Checklist
* Follow-up on Repairs and Maintenance Performed by Outside Vendors and Record in Maintenance Log
* Gather input from Assistant Managers on Hourly Employee Performance and Salary Adjustments
* Prepare Biweekly Payroll Sheets for all Hourly Employees and Managers
* Review all Administrative Work and Operations Performed by Assistant Mangers to Insure All Has Been Completed Properly
* Conduct Security Tape Reviews of Assistant Managers, When Not Present in the Store, to Insure All Policies and Procedures Have Been Completed Properly During the Manager's Shift.
* Complete Written Evaluation Reviews for Performance of Assistant managers and Hourly Employees. If Reviews are done for Hourly Employees by Assistant Managers, Then the General Manager Reviews and Makes any Changes They Think Necessary
* Review All the Duties Above If Performed or Completed by An Assistant Manager
C. Problem Solving/Decision Making Skills
Analysis: Identify key issues that have a cause-and-effect to the business.
Decisiveness: Readiness to commit one's self and others to a particular course of action.
D. Leadership Skills
Customer Focus Orientation: Make efforts to listen to and understand the customer, anticipating customer's needs; giving high priority to customer satisfaction. Handle customer complaints with composure and professionalism. Manage employees (hourly and managers) to insure all customer service policies and procedures are being adhered to.
Develop Organizational Talent: Develop individuals' skills and train them in all position of the operation. Provide feedback to the individuals and appropriate managers for evaluation, discussion and define a continuing training plan as needed.
Leadership: Utilize the appropriate styles and methods to guide subordinates toward task and position accomplishment.
Team Leadership: Use appropriate interpersonal styles and methods to inspire subordinates, peers and leaders toward positive team spirit and cooperation.
E. Communication Skills
Oral Communication: Effectively give and receive information in individual or group situations (includes gestures, non-verbal communication and listening).
F. Maintain Corporate Expectations
* Variable Cost Controls
* Store Review Ratings
* Health Ratings
* Bonus Criteria
* Work a 50 hour, 5 day Work Week
* Promptness/Attendance - Managers are required to set a professional example of always being prompt, having good attendance and adhering to their work schedule. Violation of these expectations will result in disciplinary action based on the discretion of the appropriate senior management who will insure all situations are equally and fairly evaluated with the appropriate disciplinary action taken.
Copy of Retail General Manager - Trainee
Tuscaloosa, AL jobs
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction.
The Retail General Manager will also be:
Ensuring that customer expectations are met
Conducting meetings with subordinate employees
Maintaining effective vendor relationships
As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint.
Additional responsibilities for the Retail General Manager include:
Driving sales
Managing team members
Tracking inventory
Providing customer service
Performing P&L analysis
Pay Rates Starting between: $54,300.00 - $80,750.00 / year
Qualifications
As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays.
Additional requirements of the Retail General Manager include:
Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results
Previous management proficiency in high volume retail with P&L accountability
Ability to create and maintain a customer focused culture
Additional Information
Fuel Discount
Nation-wide Medical Plan/Dental/Vision
401(k)
Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Flexible Schedule
Weekly Pay
Job Location
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Restaurant Manager
Miami, FL jobs
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Employee discounts
Free uniforms
Paid time off
The Catching Group is a Hospitality Management Group based in Miami, FL, and it owns and manages three restaurant brands: 107 Taste, Cajun Boil and Kung Fu Chicken. All brands operate in several locations in the Greater Miami area
Cajun Boil is a New Orleans-style Seafood restaurant with four locations. Cajun Boil Brickell is seeking a Restaurant Manager to become an integral part of our team! Our working environment is positive and productive, and our staff is easygoing and fun to work with.
Company values are: Be a host, Humble, Honesty and Integrity, Responsible, Teamwork.
Job Summary
The Restaurant Manager leads daily operations, ensuring high standards in food quality, cleanliness, and team performance. This role is responsible for delivering excellent guest service, training staff, maintaining operational efficiency, upholding brand reputation, and driving profitability eligibility to participate in a performance-based Bonus Program.
Responsibilities
* Manage staff hiring, training, and scheduling
* Oversee food safety, cleanliness, and service standards
* Control labor and food costs, handle cash and deposits
* Monitor inventory and place orders as needed
* Resolve guest issues professionally
* Support marketing efforts and promotions
* Maintain equipment and coordinate repairs
* Handle guests complaints and resolve issues quickly
* Maintain food safety and cleanliness standards
Qualifications
* 5+ years in food service management (Full-Service Restaurant required)
* Strong leadership and communication skills
* Ability to work flexible hours, including weekends and holidays
* Food safety certification (or willingness to obtain)
If you meet the above requirements, please send us your resume.
Job Types: Full-time
Pay: $80,000/yr plus $2,000 bonus
Location: 141 SW 7th St, Miami, FL 33130
Restaurant Manager
Miami, FL jobs
Job DescriptionBenefits:
401(k)
401(k) matching
Paid time off
The Catching Group is a Hospitality Management Group based in Miami, FL, and it owns and manages three restaurant brands: 107 Taste, Cajun Boil and Kung Fu Chicken. All brands operate in several locations in the Greater Miami area
Kung Fu Chicken is a casual restaurant serving high-quality Fried Chicken, Wrap and Sandwich. Kung Fu Chicken FIU is seeking a Restaurant Manager to become an integral part of our team! Our working environment is positive and productive, and our staff is easygoing and fun to work with.
Company values are: Be a host, Humble, Honesty and Integrity, Responsible, Teamwork.
Job Summary
The Restaurant Manager leads daily operations, ensuring high standards in food quality, cleanliness, and team performance. This role is responsible for delivering excellent guest service, training staff, maintaining operational efficiency, upholding brand reputation, and driving profitabilityeligibility to participate in a performance-based Bonus Program.
Responsibilities
* Manage staff hiring, training, and scheduling
* Oversee food safety, cleanliness, and service standards
* Control labor and food costs, handle cash and deposits
* Monitor inventory and place orders as needed
* Resolve guest issues professionally
* Support marketing efforts and promotions
* Maintain equipment and coordinate repairs
* Handle guests' complaints and resolve issues quickly
* Maintain food safety and cleanliness standards
* Including Cook & Cashier responsibility
Qualifications
* 2+ years in food service management (casual restaurant preferred)
* Strong leadership and communication skills
* Ability to work flexible hours, including weekends and holidays
* Food safety certification (or willingness to obtain)
If you meet the above requirements, please send us your resume.
Job Types: Full-time
Pay: $70,000 - $75,000/yr + Bonus
Location: 1555 SW 8th St, Miami, FL 33135
Director of Food & Beverage | Full-Time | The Texas Tech Club
Lubbock, TX jobs
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Director of Food & Beverage is responsible for overseeing the direction of the daily activities in accordance with OVG policies and objectives to ensure guest satisfaction, profitability and positive, productive and compliant work environment. The Director of Food & Beverage is solely responsible for the effective management and operation of the service team including event planning support, scheduling, compliance with food safety and sanitation policies, cleaning, safety, employee training and supervision. The Director of Food & Beverage must provide a high level of oversight and operational/personnel support to ensure the smooth running of all food outlets and events.
This role will pay a salary of $75,000 to $85,000 and is bonus eligible
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until December 12, 2025.
Responsibilities
Responsible for coordinating and supervising the work of service staff to include creating a positive work environment for all staff members
Manages the control of food and labor costs through proper scheduling and purchasing
Conducts regular inspections to assure cleanliness and maintenance meet company standards
Oversees and manages monthly inventory
Responsible for providing high quality, fresh food products in a timely manner for delivery to guests
Participates as a team player with specific responsibilities as related to preparation, excellent service and delivery of product
Coordinates the storage, maintenance and repair of equipment to ensure operational readiness
Maintains sanitation, health and safety standards and training in work areas
Responsible for consulting with managers to plan menus
Must be a visible presence working on the floor with staff to ensure quality, efficiency, and overall management of operations
Qualifications
MA or MS; BA or BS with business-related major; accounting minor or credits preferred equivalent jobexperience can be substituted for educational requirements
Minimum of 5-7 years experience in the food & beverage industry
Must have various experience levels in volume feeding, ala carte, fine dining, catering and purchasing storage and handling
Ability to communicate effectively to all levels of staff
Demonstrated and verifiable track record of meeting projected costs
Professional appearance and presentation required
Knowledge of and skill in using computer software, including MS Word/Excel/Outlook
Maintains a current Food Handler's card and alcohol service permit if required by state or local government
Working knowledge of employee scheduling in a hospitality environment
Must possess excellent organizational and communication skills
Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business like and respectful manner which focuses on generating a positive and cooperative work environment
Ability to cost out menus and create new menu items when needed
Ability to work well in a team-oriented, fast-paced, event-driven environment
Ability to be detail-oriented, multi-task and effectively prioritize in a continuously changing environment
Ability to work a flexible schedule; able and willing to work nights, weekends and long hours
Possess valid food handling certificate if required by state and federal regulations
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyNightlife Lounge Manager - MILA (2nd Floor)
Miami Beach, FL jobs
RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene.
At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey.
DREAM IT
MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA's second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026).
BUILD IT
RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States.
GROW IT
RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities.
Summary:
The Nightlife Lounge Manager is responsible for lounge operations on MILA's 2nd Floor. This role reports directly into the GM.
RESPONSIBILITIES:
* Control day-to-day operations by scheduling labor, ordering supplies, and developing the restaurant team.
* Manage and train the lounge team on beverage services, and upselling of spirits and bottle service
* Ensure Occupational Safety and health Act, local health and safety codes, and company safety and security policy are met.
* Control Profit & Loss (i.e., Budget attainment) by following cash control/ security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions.
* Recruit, interview, and hire team FOH; conduct performance review, take discipline action, motivate, and train.
* Ensure maintenance of equipment, facility, and grounds using a Preventive Maintenance plan based on company standard.
* Ensure food quality and 100% customer satisfaction for fine dining restaurant.
* Ensure complete and timely execution of corporate & marketing programs.
* Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team.
* Execute and maintain quality and consistency of food, beverage, and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged.
* Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service.
* Proactively visit with and interact with guests and members; build loyalty and face/name recognition.
* Provide sound resolution(s) to guest complaints with poise and professionalism.
* Understand the market and surrounding areas (i.e. restaurants, businesses, hotels)
* Regularly measure and evaluate service through restaurant service audits and leveraging guest/employee feedback.
* Maintain highest level of safety, security, sanitation, and cleanliness of facility.
* Manage team accountability.
* Maintain good rapport with vendors to ensure quality and consistency.
* Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills.
* Sound decision making capability while protecting the restaurant/Company in instances of urgency.
* Assist in conducting quarterly restaurant staff evaluations.
* Control cash, credit, and other receipts by following company cash handling/reconciliation procedures.
* Work in collaboration with Human Resources, Payroll, and other Corporate Departments.
Requirements/Qualifications:
* A minimum of 3+ years previous experience as a Nightlife Lounge Manager or AGM in a fine dining/luxury, high volume, cocktail bar/lounge venue setting.
* Bachelor's degree in business administration, hotel & restaurant administration or related field of study or any equivalent combination of education and/or experience is required.
* Must have nightlife management experience in a large volume upscale venue
* Must be detail oriented and possess effective communication and written skills.
* State compliant food handling certificate
* Work collaboratively with Human Resources on coaching and Learning & Development opportunities.
* Ability to multi-task.
* Must be a team player.
* Self-motivated and performance driven.
* Punctuality and regular and reliable attendance.
* Effective communication, written and interpersonal skills.
* Time management skills.
* Maintain confidentiality of company information and recipe data
* Ability to work a flexible schedule and late evenings.
Physical Demands And Work Environment:
* General office assignments-(typing), which lends itself to repetitive motion.
* Be able to reach, bend, stoop, and frequently lift to 50 pounds.
* Ability to stand for the majority of your shift in a loud (music) setting.
Restaurant Manager
Key West, FL jobs
The Outlet Manager is responsible for coordinating, supervising and directing all aspects of one F&B outlet's operations, while maintaining a profitable F&B outlet and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.
Oversee all aspects of the daily operation of the outlet.
Supervise outlet personnel.
Respond to guest complaints in a timely manner.
Work with other F&B managers and keep them informed of issues as they arise.
Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
Assist in coordinating and monitoring all phases of Loss Prevention in the outlet.
Prepare and submit required reports in a timely manner.
Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans.
Monitor quality of service in F&B outlet.
Assist in menu planning and preparation.
Ensure compliance with all local liquor laws, and health and sanitation regulations.
Ensure compliance with SOP's in all outlets.
Ensure compliance with requisition procedures.
Be visible on the floor and assist staff as needed during each meal period.
Conduct staff performance reviews in accordance with Highgate Hotel standards.
Understand, implement, and monitor corporate promotions in outlet (if applicable), including buffet and three -meal concept standards.
Ensure the training of employees on SOP's and technical job tasks.
Be involved in and/or conduct departmental and hotel training (CARE, One to One), etc.
Interview candidates for front -of -house F&B positions and follow standards for hiring approvals.
Complete tip reporting.
Ensure overall guest satisfaction.
Requirements
A 4 -year hospitality college degree and at least 2 years of related experience.
Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
Long hours sometimes required.
Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous, and service oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
Maintain a warm and friendly demeanor at all times.
Benefits
Flight from home city to USA
Up to 15% yearly bonus
Full benefits after 60 days (employee pays per payroll deduction)
2 weeks' vacation and 1 week of PTO after one year of employment
401(k) after 6 months
Assistant Restaurant Manager | Full-Time | Diana Restaurant
Houston, TX jobs
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Assistant Restaurant Manager oversees all aspects of front-of-house operations, ensuring seamless guest service, effective team management, and consistent adherence to the high standards that define the Diana's brand. The ideal candidate will have strong food & beverage service experience, polished leadership skills, and hands-on experience with TOAST POS systems.
This role pays an hourly rate of $20.00-$25.00
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until December 5, 2025.
Responsibilities
Lead, train, and inspire the front-of-house team (hosts, servers, bartenders, and support staff) to deliver exceptional hospitality at all times.
Oversee daily floor operations during service, managing guest flow, reservations, and service timing.
Ensure consistent compliance with health, safety, and cleanliness standards.
Maintain and program TOAST POS system, including menu updates, modifiers, and reporting.
Collaborate with the General Manager and Executive Chef on service standards, events, and overall guest experience.
Resolve guest complaints with professionalism, warmth, and accountability.
Monitor staffing levels and assist with scheduling to ensure efficient coverage during peak hours.
Support recruiting, hiring, and performance management for FOH staff.
Analyze service metrics and sales reports to drive improvements and support profitability goals.
Qualifications
3+ years of management experience in upscale or fine dining restaurants.
Proven experience with TOAST POS - menu building, troubleshooting, and training.
Strong understanding of service etiquette, food/wine pairings, and high-volume floor management.
Excellent communication, leadership, and conflict resolution skills.
Ability to work evenings, weekends, and holidays as needed.
Must be hands-on, energetic, and adaptable in a dynamic team environment.
Sommelier or wine knowledge is a plus.
Bilingual (English/Spanish) a plus.
TABC and Food Handler certifications.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyCatering Manager | Full-Time | Regions Field
Birmingham, AL jobs
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Catering Manager provides support and assistance with Catering activities as well providing assistance to the Special Events managers in the profitable management of Special Events operations, as needed. The Catering Manager will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, promotion and transfer. The Catering Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.
The Catering Manager will provide oversight and resolution responsibility for employee performance issues. The Catering Manager must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of any assigned event. A critical function of the Catering Manager will be to actively mentor, train and help employees and volunteers meet company quality standards. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which to evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong technical (computer and POS) aptitude required.
This role pays an annual salary of $50,000-$60,000
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until November 28, 2025.
Responsibilities
Assists in the overall effective management of Catering and Concessions operations.
Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies. Reports any alcohol service or compliance issues to management immediately.
Provides on-going direction, supervision and mentoring to hourly event staff. Monitor product quality and ensure high level of guest service.
Assists in troubleshooting technical problems with Point of Sale Systems, from both a hardware and software perspective.
Assists in vault opening, closing and balancing, as necessary.
Generates event employee schedules and verifies employee time as required.
Assist in the on-going training, development, mentoring and supervision of hourly employees, as directed by department managers; responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice.
Assist in the management of catered events from set-up to tear down, including handling all communication with hourly staff, culinary staff and guests.
Qualifications
Associate's degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Three to five (3-5) years of experiefcne in catering or consessions
Concessions Manager Certificate from the National Association of Concessionaires.
Nationally recognized, advanced food service sanitation training course certification.
Familiar with inventory cost control and menu planning.
Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+.
Working knowledge of Point of Sale and timekeeping systems.
Cash handling abilities; basic math skills including significant number manipulation.
Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
Good verbal and written communication skills.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyCatering Manager
Houston, TX jobs
Job Description
Who We Are:
We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day, each Fooda location is served by different restaurants that come onsite and serve fresh lunch from their chef's unique menus. Fooda operates in 20 major US cities and plans to continue its expansion across the United States and internationally. Eight out of ten employees believe Fooda is one of their company's top perks.
Position Overview:
The Catering Manager position is critical to the success of a Fooda client location. The Catering Manager is responsible for managing client relationships along with managing the daily catering orders offered at the client location. The Catering Manager ensures all catering offered to the client and customers are of superior quality and service.
Who You Are:
You love building relationships and enjoy customer service
You are optimistic in the face of problems and you're capable of finding solutions quickly and effectively
You are very organized and detail oriented. Type-A personality is a plus!
You have an entrepreneurial mindset with the capability of managing work independently
Quick thinking on your feet and no problem is too big or small for you
You do not wait for direction and are always looking for ways to improve
Prior experience in catering preferred
Ideal candidates will have a Bachelor's degree in addition to five to eight years of relevant experience
What You Will Be Responsible For:
Coordinate and oversee internal catering events at client location
Establish and maintain effective client and customer rapport to determine catering needs
Maintain costs as it relates to food, beverage, and labor
Negotiate new menus with restaurant partners for special requests
Recruit and train catering staff at client location
Oversee set up and cleanup of all catering events
Ensure all catering events comply with government and agency standards, including but not limited to those relating to safety and health
What We'll Hook You Up With:
Competitive market salary and stock options based on experience
Comprehensive health, dental and vision insurance plans
401k retirement plan with company match
Paid maternity and parental leave benefits
Flexible spending accounts
Company-issued laptop
Daily subsidized lunch program (ours!) and free food and beverages in the office
A fulfilling, challenging adventure of a work experience
Must be authorized to work in the United States on a full-time basis. No recruiters please.
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Catering Manager
Addison, TX jobs
Job Description
Who We Are:
We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day, each Fooda location is served by different restaurants that come onsite and serve fresh lunch from their chef's unique menus. Fooda operates in 20 major US cities and plans to continue its expansion across the United States and internationally. Eight out of ten employees believe Fooda is one of their company's top perks.
Position Overview:
The Catering Manager position is critical to the success of a Fooda client location. The Catering Manager is responsible for managing client relationships along with managing the daily catering orders offered at the client location. The Catering Manager ensures all catering offered to the client and customers are of superior quality and service.
Who You Are:
You love building relationships and enjoy customer service
You are optimistic in the face of problems and you're capable of finding solutions quickly and effectively
You are very organized and detail oriented. Type-A personality is a plus!
You have an entrepreneurial mindset with the capability of managing work independently
Quick thinking on your feet and no problem is too big or small for you
You do not wait for direction and are always looking for ways to improve
Prior experience in catering preferred
Ideal candidates will have a Bachelor's degree in addition to five to eight years of relevant experience
What You Will Be Responsible For:
Coordinate and oversee internal catering events at client location
Establish and maintain effective client and customer rapport to determine catering needs
Maintain costs as it relates to food, beverage, and labor
Negotiate new menus with restaurant partners for special requests
Recruit and train catering staff at client location
Oversee set up and cleanup of all catering events
Ensure all catering events comply with government and agency standards, including but not limited to those relating to safety and health
What We'll Hook You Up With:
Competitive market salary and stock options based on experience
Comprehensive health, dental and vision insurance plans
401k retirement plan with company match
Paid maternity and parental leave benefits
Flexible spending accounts
Company-issued laptop
Daily subsidized lunch program (ours!) and free food and beverages in the office
A fulfilling, challenging adventure of a work experience
Must be authorized to work in the United States on a full-time basis. No recruiters please.
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Assistant General Manager
Fort Myers, FL jobs
The Assistant General Manager is responsible for assisting in managing all personnel, inventory purchasing and tracking, sales goals and bonus targets, and act as the "manager-on-duty" in absence of the General Manager. This role is expected to spend 25% of their time focused on inventory related activities and are held responsible for engaging in the activity of and maintaining accurate records for inventory.
Essential Duties and Responsibilities
* Responsible for supporting dispensary staff, inventory, and patient/customer relations.
* Interact with customers and patients and provide exceptional customer service.
* Respond to all customer and patient inquiries, feedback, and suggestions.
* Quickly and respectfully resolve any in-store situations that may arise.
* Build out bi-weekly work schedules for current and incoming staff.
* Regularly walk the floor and act as a resource for dispensary staff concerning products and services, industry news and changes in regulation.
* Coach and develop staff; Answer staff questions, concerns or suggestions.
* Delegate tasks to Cannabis Advisors to maintain regular compliance.
* Work closely with the General Manager to communicate information to dispensary staff from the corporate retail team.
* Conduct interviews at the direction of the General Manager.
* Provide regular training to staff members on the POS System and State Inventory System.
* Oversees orders and deliveries to ensure accurate order information and timeliness of deliveries.
* Maintain company culture and atmosphere within the facility.
* Keep record of all dispensary activity including cash, sales, vendors, and customer/patient information.
* Other duties as assigned.
Minimum Qualifications
* High school degree or general education degree (GED) is required.
* A minimum of 1 year as an assistant manager, or above, is required.
* Ability to work well with others and communicate effectively with staff and retail management.
* Flexibility to accommodate scheduling demands including some weekends, regularly scheduled shifts, and applicable holidays.
* Proven ability to manage teams effectively.
* Excellent communication and customer service skills.
* At least 21 years of age.
Preferred Qualifications
Physical and Mental Demands
While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 50 lb. Able to stand up to 90% of the time. Specific hearing abilities required by this job include hearing in the normal audio range with or without correction. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.
Working Environment
Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position.
We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets, and our communities.
Food & Beverage Director
Waco, TX jobs
Job DescriptionOur esteemed hotel is looking for a passionate food and beverage manager! You'll ensure each guest receives world-class service by managing all aspects of our food and beverage department, including our incredible staff. Ideally, our applicant is a go-getter with hospitality experience and an unrivaled dedication to customer satisfaction. If this sounds like you and you're up for a challenge, please apply!Compensation:
$60,000 - $65,000 salary + bonus
Responsibilities:
Monitor and maintain product, supplies, and labor costs
Ensure the smooth and successful operation of the hotel's food and beverage department including menu development, staff oversight, customer service, budget, and schedule
Work with our culinary team to create new menus with the correct pricing structure
Report on guest satisfaction scores and make suggestions
Hire, train, and supervise food and beverage staff to ensure their performance adheres to a high standard
Qualifications:
High school graduate or equivalent, degree in hospitality management preferred
Food handling license required
Exhibits strong leadership and customer service skills
Experience with hospitality customer relationship management systems preferred
Understanding of national food and health safety regulations
High School Diploma
About Company
With a team of industry veterans, seasoned managers, and emerging leaders, KB Hotel brings an unmatched combination of experience, competence, and innovation to our daily operations and developing projects. Together, KB Hotel's team brings more than fifty years of combined experience in every aspect of hotel licensing, development, and operational management across multiple brands.
Assistant General Manager
Sarasota, FL jobs
The Assistant General Manager is responsible for assisting in managing all personnel, inventory purchasing and tracking, sales goals and bonus targets, and act as the "manager-on-duty" in absence of the General Manager. This role is expected to spend 25% of their time focused on inventory related activities and are held responsible for engaging in the activity of and maintaining accurate records for inventory.
Essential Duties and Responsibilities
* Responsible for supporting dispensary staff, inventory, and patient/customer relations.
* Interact with customers and patients and provide exceptional customer service.
* Respond to all customer and patient inquiries, feedback, and suggestions.
* Quickly and respectfully resolve any in-store situations that may arise.
* Build out bi-weekly work schedules for current and incoming staff.
* Regularly walk the floor and act as a resource for dispensary staff concerning products and services, industry news and changes in regulation.
* Coach and develop staff; Answer staff questions, concerns or suggestions.
* Delegate tasks to Cannabis Advisors to maintain regular compliance.
* Work closely with the General Manager to communicate information to dispensary staff from the corporate retail team.
* Conduct interviews at the direction of the General Manager.
* Provide regular training to staff members on the POS System and State Inventory System.
* Oversees orders and deliveries to ensure accurate order information and timeliness of deliveries.
* Maintain company culture and atmosphere within the facility.
* Keep record of all dispensary activity including cash, sales, vendors, and customer/patient information.
* Other duties as assigned.
Minimum Qualifications
* High school degree or general education degree (GED) is required.
* A minimum of 1 year as an assistant manager, or above, is required.
* Ability to work well with others and communicate effectively with staff and retail management.
* Flexibility to accommodate scheduling demands including some weekends, regularly scheduled shifts, and applicable holidays.
* Proven ability to manage teams effectively.
* Excellent communication and customer service skills.
* At least 21 years of age.
Preferred Qualifications
Physical and Mental Demands
While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 50 lb. Able to stand up to 90% of the time. Specific hearing abilities required by this job include hearing in the normal audio range with or without correction. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.
Working Environment
Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position.
We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets, and our communities.
Catering Manager - Golf| Spectrum Catering Concessions
Oak Ridge, TX jobs
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Catering Manager provides support and assistance with Catering activities as well providing assistance to the concession managers in the profitable management of concessions operations, as needed. The Catering Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.
The Catering Manager will provide oversight and resolution responsibility for employee performance issues. The Catering Manager must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of any assigned event. A critical function of the Catering Manager will be to actively mentor, train and help employees and volunteers meet company quality standards. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which to evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong technical (computer and POS) aptitude required.
This role pays an hourly wage of $15.75 to $19.25.
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
Responsibilities
Assists in the overall effective management of Catering and Concessions operations.
Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies. Reports any alcohol service or compliance issues to management immediately.
Provides on-going direction, supervision and mentoring to hourly event staff. Monitor product quality and ensure high level of guest service.
Assists in troubleshooting technical problems with Point of Sale Systems, from both a hardware and software perspective.
Assists in vault opening, closing and balancing, as necessary.
Generates event employee schedules and verifies employee time as required.
Assist in the on-going training, development, mentoring and supervision of hourly employees, as directed by department managers; responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice.
Assist in the management of catered events from set-up to tear down, including handling all communication with hourly staff, culinary staff and guests.
Qualifications
Three to five (3-5) years of experience in catering or consessions.
Nationally recognized, advanced food service sanitation training course certification.
Familiar with inventory cost control and menu planning.
Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+.
Working knowledge of Point of Sale and timekeeping systems.
Cash handling abilities; basic math skills including significant number manipulation.
Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
Good verbal and written communication skills.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyBarback|Part time| The lounge
The Woodlands, TX jobs
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Barback assists the Bar in providing bar guests with a pleasant experience. The Barback is primarily responsible for setting the bar up with appropriate food and beverage items and serving equipment before the guests arrive. During the even the barback will keep the bars stocked with food, beverage and service items. Following the event the Barback will clean and pack up the bar with the bartenders assistance.
This roles pay an hourly wage of $15.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
Responsibilities
* Assists the bar in serving beverages to guests.
* Responsible for observing guests to respond to any additional requests
* Responsible for stocking coolers, liquor cages, ice wells and dry goods needed for bar service
* Responsible for cleaning up remaining product and equipment after the guests have left.
* Responsible for keeping the bar work areas and equipment clean.
* Responsible for setting up the bar with food and beverage product and required serving equipment.
* Maintains sanitation, health and safety standards in work areas.
* Must show demonstrated ability to meet the company standard for excellent attendance.
Qualifications
* Experience working in a restaurant as a bus person, barback or similar capacity is preferred.
* Assists the bar in serving beverages to guests.
* Responsible for observing guests to respond to any additional requests
* Responsible for stocking coolers, liquor cages, ice wells and dry goods needed for bar service
* Responsible for cleaning up remaining product and equipment after the guests have left.
* Responsible for keeping the bar work areas and equipment clean.
* Responsible for setting up the bar with food and beverage product and required serving equipment.
* Maintains sanitation, health and safety standards in work areas.
* Must show demonstrated ability to meet the company standard for excellent attendance.
*
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyBarback|Part time| The lounge
The Woodlands, TX jobs
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Barback assists the Bar in providing bar guests with a pleasant experience. The Barback is primarily responsible for setting the bar up with appropriate food and beverage items and serving equipment before the guests arrive. During the even the barback will keep the bars stocked with food, beverage and service items. Following the event the Barback will clean and pack up the bar with the bartenders assistance.
This roles pay an hourly wage of $15.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
Responsibilities
Assists the bar in serving beverages to guests.
Responsible for observing guests to respond to any additional requests
Responsible for stocking coolers, liquor cages, ice wells and dry goods needed for bar service
Responsible for cleaning up remaining product and equipment after the guests have left.
Responsible for keeping the bar work areas and equipment clean.
Responsible for setting up the bar with food and beverage product and required serving equipment.
Maintains sanitation, health and safety standards in work areas.
Must show demonstrated ability to meet the company standard for excellent attendance.
Qualifications
Experience working in a restaurant as a bus person, barback or similar capacity is preferred.
Assists the bar in serving beverages to guests.
Responsible for observing guests to respond to any additional requests
Responsible for stocking coolers, liquor cages, ice wells and dry goods needed for bar service
Responsible for cleaning up remaining product and equipment after the guests have left.
Responsible for keeping the bar work areas and equipment clean.
Responsible for setting up the bar with food and beverage product and required serving equipment.
Maintains sanitation, health and safety standards in work areas.
Must show demonstrated ability to meet the company standard for excellent attendance.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyBarback|Part time| The lounge
The Woodlands, TX jobs
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Barback assists the Bar in providing bar guests with a pleasant experience. The Barback is primarily responsible for setting the bar up with appropriate food and beverage items and serving equipment before the guests arrive. During the even the barback will keep the bars stocked with food, beverage and service items. Following the event the Barback will clean and pack up the bar with the bartenders assistance.
This roles pay an hourly wage of $15.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
Responsibilities
Assists the bar in serving beverages to guests.
Responsible for observing guests to respond to any additional requests
Responsible for stocking coolers, liquor cages, ice wells and dry goods needed for bar service
Responsible for cleaning up remaining product and equipment after the guests have left.
Responsible for keeping the bar work areas and equipment clean.
Responsible for setting up the bar with food and beverage product and required serving equipment.
Maintains sanitation, health and safety standards in work areas.
Must show demonstrated ability to meet the company standard for excellent attendance.
Qualifications
Experience working in a restaurant as a bus person, barback or similar capacity is preferred.
Assists the bar in serving beverages to guests.
Responsible for observing guests to respond to any additional requests
Responsible for stocking coolers, liquor cages, ice wells and dry goods needed for bar service
Responsible for cleaning up remaining product and equipment after the guests have left.
Responsible for keeping the bar work areas and equipment clean.
Responsible for setting up the bar with food and beverage product and required serving equipment.
Maintains sanitation, health and safety standards in work areas.
Must show demonstrated ability to meet the company standard for excellent attendance.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyAssistant General Manager
Bonita Springs, FL jobs
The Assistant General Manager is responsible for assisting in managing all personnel, inventory purchasing and tracking, sales goals and bonus targets, and act as the "manager-on-duty" in absence of the General Manager. This role is expected to spend 25% of their time focused on inventory related activities and are held responsible for engaging in the activity of and maintaining accurate records for inventory.
Essential Duties and Responsibilities
* Responsible for supporting dispensary staff, inventory, and patient/customer relations.
* Interact with customers and patients and provide exceptional customer service.
* Respond to all customer and patient inquiries, feedback, and suggestions.
* Quickly and respectfully resolve any in-store situations that may arise.
* Build out bi-weekly work schedules for current and incoming staff.
* Regularly walk the floor and act as a resource for dispensary staff concerning products and services, industry news and changes in regulation.
* Coach and develop staff; Answer staff questions, concerns or suggestions.
* Delegate tasks to Cannabis Advisors to maintain regular compliance.
* Work closely with the General Manager to communicate information to dispensary staff from the corporate retail team.
* Conduct interviews at the direction of the General Manager.
* Provide regular training to staff members on the POS System and State Inventory System.
* Oversees orders and deliveries to ensure accurate order information and timeliness of deliveries.
* Maintain company culture and atmosphere within the facility.
* Keep record of all dispensary activity including cash, sales, vendors, and customer/patient information.
* Other duties as assigned.
Minimum Qualifications
* High school degree or general education degree (GED) is required.
* A minimum of 1 year as an assistant manager, or above, is required.
* Ability to work well with others and communicate effectively with staff and retail management.
* Flexibility to accommodate scheduling demands including some weekends, regularly scheduled shifts, and applicable holidays.
* Proven ability to manage teams effectively.
* Excellent communication and customer service skills.
* At least 21 years of age.
Preferred Qualifications
Physical and Mental Demands
While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 50 lb. Able to stand up to 90% of the time. Specific hearing abilities required by this job include hearing in the normal audio range with or without correction. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.
Working Environment
Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position.
We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets, and our communities.
General Manager Cullman
Restaurant manager job at Milo
A. Operations Attention to Detail: Knowledge and awareness of all policies and procedures. Give direction to hourly employees to insure all policies and procedures are being adhered to. Work all positions as scheduled and as necessary to meet the demands of the business.
Delegation/Follow Up: Delegate information-gathering and decision-making to the appropriate individuals.
Manage Work: Establish a course of action for self and/or others to accomplish a specific goal; planning proper assignments of personnel and appropriate allocation of resources. manages anywhere from 4-15 crew employees, alone or with other managers.
Operations Checklist: Completion of checklist on every shift worked to insure all items have been completed and comply with company policies and procedures or review if completed by Assistant Managers.
B. Administrative Skills
Attention To Detail: Accomplish tasks showing concern for all aspects of the job; accurately checking processes and tasks; maintaining watchfulness over the entire operation and employees.
Delegation/Follow-Up: Utilizing appropriate subordinates for task assignments. Delegating information-gathering and decision making to the appropriate individuals. Establish procedures to monitor the results of delegations, assignments or projects.
Manage Work: Identify needs, set goals plan schedules in an effort to accomplish identified goals. Establish a course of action to meet the planning proper assignments of personnel and appropriate allocation of resources. Administration activities include:
* Complete Monday Morning and Daily Paperwork
* Prepare Employees' and Manager's Work Schedules
* Prepare Employees' Position Charts and Set Managers' Directives
* Complete, Inspect and/or Supervise All Product Orders
* Maintain Inventory Controls
* Perform Employee and Manager Write-Ups/Disciplinary Actions
* Handles All Terminations
* Maintain Hourly Employees' and Managers' Time and Attendance Records
* Complete or Approve Orientation of New Hires
* Daily Cash Handling (Verification of Employees' and Managers' Cash and Daily Deposits)
* Responsible for Interviewing or Approval of the Interviewing and Hiring Process of New Employees
* Handle and Document Customer Complaints in Customer Complaint Log
* Complete Management Operations Checklist
* Follow-up on Repairs and Maintenance Performed by Outside Vendors and Record in Maintenance Log
* Gather input from Assistant Managers on Hourly Employee Performance and Salary Adjustments
* Prepare Biweekly Payroll Sheets for all Hourly Employees and Managers
* Review all Administrative Work and Operations Performed by Assistant Mangers to Insure All Has Been Completed Properly
* Conduct Security Tape Reviews of Assistant Managers, When Not Present in the Store, to Insure All Policies and Procedures Have Been Completed Properly During the Manager's Shift.
* Complete Written Evaluation Reviews for Performance of Assistant managers and Hourly Employees. If Reviews are done for Hourly Employees by Assistant Managers, Then the General Manager Reviews and Makes any Changes They Think Necessary
* Review All the Duties Above If Performed or Completed by An Assistant Manager
C. Problem Solving/Decision Making Skills
Analysis: Identify key issues that have a cause-and-effect to the business.
Decisiveness: Readiness to commit one's self and others to a particular course of action.
D. Leadership Skills
Customer Focus Orientation: Make efforts to listen to and understand the customer, anticipating customer's needs; giving high priority to customer satisfaction. Handle customer complaints with composure and professionalism. Manage employees (hourly and managers) to insure all customer service policies and procedures are being adhered to.
Develop Organizational Talent: Develop individuals' skills and train them in all position of the operation. Provide feedback to the individuals and appropriate managers for evaluation, discussion and define a continuing training plan as needed.
Leadership: Utilize the appropriate styles and methods to guide subordinates toward task and position accomplishment.
Team Leadership: Use appropriate interpersonal styles and methods to inspire subordinates, peers and leaders toward positive team spirit and cooperation.
E. Communication Skills
Oral Communication: Effectively give and receive information in individual or group situations (includes gestures, non-verbal communication and listening).
F. Maintain Corporate Expectations
* Variable Cost Controls
* Store Review Ratings
* Health Ratings
* Bonus Criteria
* Work a 50 hour, 5 day Work Week
* Promptness/Attendance - Managers are required to set a professional example of always being prompt, having good attendance and adhering to their work schedule. Violation of these expectations will result in disciplinary action based on the discretion of the appropriate senior management who will insure all situations are equally and fairly evaluated with the appropriate disciplinary action taken.