Service Coordinator jobs at Milton CAT

Milton CAT is seeking an experienced Service Support person, responsible for providing backup for scheduling, communication and support for service and problem solving. A tremendous emphasis is placed on follow through and a positive attitude. Your ability to work effectively under pressure is a must. Milton CAT offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under our reputation for excellence. Whether you're looking for a steady job with great benefits, or an exciting place to start your career and grow within the organization, Milton CAT can meet your needs! We offer excellent benefits and supply you with the tools you need to maximize your potential. Pay Range: Starting pay range is $29.00-$30.00 per hour depending on experience. Benefits include: Paid Time Off + 8 company paid holidays Medical, Dental and Vision insurance options for Employee and Family Disability & Life Insurance Packages Competitive Retirement Plan Tuition Reimbursement - available to FT employees with 1 year+ of service Additional supplemental offerings and discount programs Employee Referral Program Responsibilities Answer phones and receive requests for service and quotes. Confirm with customer scheduling of work. Assist in the scheduling, routing and assigning work to service technicians. Opens and update invoices, work orders as needed. Order parts as required for both service shop and field service calls. Assist with incremental repair quotes. Assists in timecard entries. Passes on lead for work to other departments. Coordinates with the CSA Department to meet their needs. Flexible to work after hours when needed to meet customer needs. Maintain confidentiality relative to pricing, promotion, distribution, inventory, customer lists and financial reports. Large emphasis on supporting supervisors from all departments in timely closing of service calls. Cover absences in other positions within the Service department as needed. Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. High school diploma or (GED) equivalent, with college or trade school preferred. Proficient in the use of a computer and related software (Word, Excel, etc.). Strong written and verbal communication skills. Strong problem solving skills and be detailed oriented with a high level of accuracy. Basic math skills. Ability to perform duties with a sense of urgency, exceeding customer expectations. Ability to work with minimal supervision. Excellent organizational skills. Must be able to work in a dynamic, fast paced service environment. This job description is not intended to be all-inclusive. Your supervisor may request and assign similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

Our Ronkonkoma, NY location is looking for a full time Service Administrator / Dispatcher. This position will be responsible for interacting with service customers, Technicians, parts and service vendors and all levels of business management. They will be responsible to schedule and confirm service appointments. Answering internal and customer service calls Weekly payroll timecard entry Opening and closing work orders, including accurately recording story lines into each order Responsible for costing work orders at a rate of no less than 225 segments per month Follow up with other inter-company departments on open issues Monitor work in process (WIP) Scheduling periodic maintenance for customer equipment Scheduling transportation for any piece of equipment that needs to be moved to a branch and/or customer Cross train with other admin staff to provide back-up in all positions Research billing and invoicing questions and provide solutions Incorporate Alta's Guiding Principles into daily activities Performs other duties as assigned Consistent, regular, and reliable attendance including being ready for work at the designated start time Qualifications: Customer service experience is highly preferred. Must have strong computer skills and working knowledge of Microsoft Word, Excel, and Outlook. Previous ERP experience is a plus. Possess excellent verbal and written communication skills. Excellent time management skills and the ability to communicate with all levels of coworkers, as well as customers. Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Mathematical Skills - Basic: Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Ability - Basic: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Physical Demands/Work Environment: Physical/Sensory Functions: Regularly will use sit, use hands, talk/hear; Frequently will reach with hands; Occasionally will stand, walk, climb or balance, stoop, kneel, crouch or crawl, taste/smell. Vision: No special vision requirements. Lift and/or Move Functions: Regularly will lift up to 10 pounds; Frequently will lift up to 25 pounds; Occasionally will lift up to 50 pounds Work Environment: Regularly will work near moving mechanical parts, exposed to fumes or airborne particles

Join Culligan by WaterCo as a Service/Route Coordinator! Are you an organized, customer-focused professional who thrives in a fast-paced environment? Do you enjoy problem solving and optimizing processes to improve efficiency? If so, Culligan by WaterCo is looking for a Service/Route Coordinator to join our team! At Culligan, we are passionate about providing top-quality water solutions to homes and businesses. As a member of our team, you will play a critical role in ensuring smooth operations, enhancing customer experiences, and supporting our field technicians. Pay: $22/hour Monday - Friday, 8:00am - 5:00pm Why Join Culligan? Employees of Culligan receive a competitive benefits package and exclusive privileges, effective immediately, including: Medical, Dental and Vision insurance 401(K) retirement plan Exclusive Culligan Product Discounts Paid Time Off (PTO) What You'll Do: Manage inbound and outbound customer calls, addressing inquiries and scheduling service appointments Provide in-person customer support and assist with service-related questions Optimize service schedules and assign routes to ensure efficiency for field technicians Set up an maintain customer accounts Track service completion and collaborate with field teams to resolve scheduling conflicts Process invoices, work orders, and discounts to ensure accuracy and compliance Support field teams with real-time coordination and communication Monitor daily call volumes and propose process improvements What We're Looking for: 1+ years of customer service experience, route coordination or operations (preferred) High school diploma or GED, Associate's or Bachelor's degree in Business, Operations or related field (preferred) Proficiency in Microsoft Word and Excel and experience with IFS, Salesforce or similar systems Strong communication and organizational skills Proven ability to problem-solve, prioritize tasks and adapt in a dynamic environment Equal Opportunity Statement: Decisions and criteria governing the employment relationship with all employees at Culligan by WaterCo are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes. Culligan has over 80 years of experience in the design and distribution of water treatment systems for residential, commercial and industrial applications. We received the Good Housekeeping Seal and Consumer Digest “Best Buy” rating, plus the famous iconic “Hey Culligan Man” tagline. Culligan leads the industry in service, support and product innovation since introducing the first water softener in 1936 with over 800 dealers worldwide and offices in over 90 countries. The company is strong, profitable, and well-positioned in the market with focus on strategic growth initiatives. The business is expanding in previously under-serviced segments, growing revenue both domestically and abroad, and generating higher levels of profitability. For more information or to connect with our recruiting team, text "JOBS" to ************ Culligan by WaterCo is an Equal Opportunity Employer. #GEN

Join Culligan by WaterCo as a Service/Route Coordinator! Are you an organized, customer-focused professional who thrives in a fast-paced environment? Do you enjoy problem solving and optimizing processes to improve efficiency? If so, Culligan by WaterCo is looking for a Service/Route Coordinator to join our team! At Culligan, we are passionate about providing top-quality water solutions to homes and businesses. As a member of our team, you will play a critical role in ensuring smooth operations, enhancing customer experiences, and supporting our field technicians. Pay: $22/hour Monday - Friday, 8:00am - 5:00pm Why Join Culligan? Employees of Culligan receive a competitive benefits package and exclusive privileges, effective immediately, including: * Medical, Dental and Vision insurance * 401(K) retirement plan * Exclusive Culligan Product Discounts * Paid Time Off (PTO) What You'll Do: * Manage inbound and outbound customer calls, addressing inquiries and scheduling service appointments * Provide in-person customer support and assist with service-related questions * Optimize service schedules and assign routes to ensure efficiency for field technicians * Set up an maintain customer accounts * Track service completion and collaborate with field teams to resolve scheduling conflicts * Process invoices, work orders, and discounts to ensure accuracy and compliance * Support field teams with real-time coordination and communication * Monitor daily call volumes and propose process improvements What We're Looking for: * 1+ years of customer service experience, route coordination or operations (preferred) * High school diploma or GED, Associate's or Bachelor's degree in Business, Operations or related field (preferred) * Proficiency in Microsoft Word and Excel and experience with IFS, Salesforce or similar systems * Strong communication and organizational skills * Proven ability to problem-solve, prioritize tasks and adapt in a dynamic environment Equal Opportunity Statement: Decisions and criteria governing the employment relationship with all employees at Culligan by WaterCo are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes. Culligan has over 80 years of experience in the design and distribution of water treatment systems for residential, commercial and industrial applications. We received the Good Housekeeping Seal and Consumer Digest "Best Buy" rating, plus the famous iconic "Hey Culligan Man" tagline. Culligan leads the industry in service, support and product innovation since introducing the first water softener in 1936 with over 800 dealers worldwide and offices in over 90 countries. The company is strong, profitable, and well-positioned in the market with focus on strategic growth initiatives. The business is expanding in previously under-serviced segments, growing revenue both domestically and abroad, and generating higher levels of profitability. For more information or to connect with our recruiting team, text "JOBS" to ************ Culligan by WaterCo is an Equal Opportunity Employer. #GEN

Our Lancaster, NY location is looking for a full time Service Coordinator. The responsibilities of the position consist of, but are not limited to: Opening and closing work orders for all types of customers Answering the phone and providing customer service Research billing and invoicing questions and provide solutions Dispatching service technicians Assist with technician and office payroll Cross train with other administrative staff to provide back-up in all positions Assist with various other office and service duties as assigned by Management Qualifications: 1 to 2 years of dispatching required. Customer service experience is highly preferred. Must have strong computer skills and working knowledge of Microsoft Word, Excel, and Outlook. Previous ERP experience is a plus. Possess excellent verbal and written communication skills. Excellent time management skills, attention to detail, and the ability to communicate with all levels of coworkers, as well as customers. Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Mathematical Skills - Basic: Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Ability - Basic: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Quincy is everywhere. Did you know Quincy systems play an important role in our everyday lives? Compressed air is known as the fourth utility for good reason. It's essential for applications from aerospace exploration, food processing and packaging, to oil and gas production and refinement, and everywhere in between. Quincy is everywhere! Quincy Compressor dares to be the leader in the compressed air industry, always breaking boundaries to offer more to our customers across the world. We are looking for a Parts & Service Coordinator to join our team on our journey for a better tomorrow. Your role Your mission as a Parts and Service Coordinator is provide support to the service team, for all shop and field service repairs of compressed air equipment and provide regular updates to the Operations Team and customers. You will work with the Operations Team to coordinate the activities of the Service Department. You will be information liaison between the Dispatcher, Service Manager, Service Technicians, Parts Specialist, and customers. You will report to the Regional Operations Manager. • You will support incoming calls for service of compressed air equipment and schedule all shop and field service repairs in computer system. • You will provide regular updates to customers regarding parts and service that is in process. • You will provide price quotations for service jobs to customers. • You will back-up the Dispatcher when necessary. Including but not limited to (editing as needed) scheduled service orders in computer system (including both manual orders and service contracts) and facilitate the closing of service orders approved for invoicing. • You will review and maintain labor records for Service Technicians. • You will place orders for parts required to complete service orders, and work to expedite the delivery of these orders, as needed. • You will complete administrative requirements for element return function. • You will report completed service jobs and/or problem areas on a daily basis to the Operations Manager. • You will type estimates of repair, service agreements, letters, memos, etc. • You will maintain service files, including service contracts and related agreements, open orders, customer history, service employee records, expense reports, and vacation requests. • You will prepare outgoing mail and overnight mail packages. • You will coordinate travel arrangements for Service Technicians and local/regional service meetings and training courses. • You will coordinate the installation of new compressed air equipment with Sales when necessary. • You will receive inbound deliveries and prepare & stage outbound shipments • You will run open order reports daily • You will Stage Service Orders in our warehouse for easy identification and pick-up • You will complete update our operations systems daily with parts and service updates • You will complete Cycle Counts regularly and make systematic adjustments when necessary • You will complete weekly review of tech van stock movement • You will create return POs to vendors • You will create claims to vendors • You will contribute to positive Company branding by projecting a knowledgeable and customer-oriented image to customers. • You will perform all responsibilities in accordance with Quincy standards, while trying your best to understand the needs and expectations of the customer. To succeed, you need to have: a High School diploma or equivalent (required) or Associate's degree in relevant field. You have service coordination experience in an industrial service industry. Knowledge of parts and maintenance for air compressors or similar machinery. You have customer service experience. You know Microsoft Word and Excel, and experience with SAP (preferred). You can move about the facility (standing, walking) and customer sites, varying by location. Able to lift, carry, or otherwise move and position objects weighing up to 60 pounds. Frequently exposed to work conditions in extreme temperatures and/or loud environments. You can occasionally work in elevated areas and frequently a forklift. You can work in a mostly-office environment with some warehouse or workshop environment, and possible customer site visits in the field. You may be exposed to a field service environment at customers' jobsites. You can work overtime and weekends as needed. In return, we offer you We believe there is always a better way. Open for change and feedback is what defines our culture. We support you on your journey: individual learning opportunities, world-wide job opportunities, and training. You will be equipped with a company vehicle, work clothes, and specialty tools. The safety and well-being of our employees is important to us, which is why we set high standards for your workplace safety. We offer a fair compensation package. We offer health insurance, paid leave, and retirement benefits. We offer a diverse working environment that is collaborative and aims to create a workplace where you will be valued, proud, empowered, respected, developed and rewarded. Location You will be on-site and report into our Alabaster, AL location. #LI-Onsite If you are looking for an organization where you can be challenged and even have a bit of fun while doing it, Quincy Compressor might be the place for you. We offer reasonable accommodation for any part of the employment process due to a physical or mental disability. Please call ************ on a case-by-case basis. Quincy Compressor provides equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Beauregard Equipment Inc. is seeking a motivated and organized Service Coordinator to join our Hermon, ME team. This is an entry-level position ideal for someone looking to grow their career in the equipment industry. The Service Coordinator will assist with daily service operations, including answering phones, processing work orders, communicating with customers, and supporting the Store Manager and technicians. This role is a great opportunity for someone with strong communication skills and attention to detail who enjoys helping customers and learning new systems. Essential Functions: Answer incoming service calls and provide excellent customer service. Create and process work orders accurately and efficiently. Communicate with customers on service status updates and completion timelines. Assist with organizing service paperwork, warranty submissions, and scheduling support. Maintain accurate and up-to-date service department records. Support the Store Manager with daily administrative tasks and coordination of technician work. Learn dealership systems, product lines, and service procedures to grow into future roles such as Service Writer or Scheduler. Minimum Qualifications: Strong communication and organizational skills. Basic computer proficiency (Microsoft Office and data entry). Positive attitude and willingness to learn. Ability to multitask in a fast-paced environment. Prior experience in customer service or office administration preferred, but not required. Why Join Beauregard Equipment: Full-time position with training and growth opportunities. Supportive, team-oriented work environment. Competitive pay and benefits package. Chance to learn the equipment industry from the ground up.

United Radio is an employee-centric organization. We are building a team of people who share core values of positivity, exceptional work ethic and a commitment to working smarter to get the job done. With over 100 years in the industry with a reputation for technical expertise and the ability to offer customized solutions, United Radio delivers a variety of applications across a diverse mix of over 40 end markets in the US. United Radio's headquarters are in Syracuse, NY with a secondary location in Peachtree City, Georgia. Summary Create Jobs / MCO, receive incoming product, contact customers, process Manufacturers requests, and assist team with misc. task. Hours are 8:30am- 5:30pm, Monday through Friday Essential duties and Responsibilities include the following. Other duties may be assigned. Enters warranty service claims into computer systems. Use Reporting and Historical Data for Research. Prioritize Work Request and Create Inventory Movement Comply with United Radio's policies and procedures, and quality systems. Performs related duties as requested. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or experience High school diploma or general education degree (GED). Required Skills/Abilities Excellent organizational skills and attention to detail. Excellent written and verbal communication skills. Basic knowledge of the Microsoft Office Suite or similar software. Basic understanding of mathematical concepts. Define problems, collect data, establish facts, and draw valid conclusions Ability and desire to learn new skills. Detail oriented. Ability to work independently as well as with a team. Prioritize duties and responsibilities appropriately. Total compensation for this role is market competitive. The anticipated salary range for this position based out of Syracuse, NY is estimated hourly rate between $16 and $19. The actual salary will vary based on applicant's experience, skills, and abilities, geographic location as well as other business and organizational needs. United Radio offers competitive compensation to all of its employees as well as comprehensive benefits which include Medical, Dental, 401k, Paid-Time-Off, Holiday pay, and much more. United Radio is proud to be an equal opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.

United Radio is an employee-centric organization. We are building a team of people who share core values of positivity, exceptional work ethic and a commitment to working smarter to get the job done. With over 100 years in the industry with a reputation for technical expertise and the ability to offer customized solutions, United Radio delivers a variety of applications across a diverse mix of over 40 end markets in the US. United Radio's headquarters are in Syracuse, NY with a secondary location in Peachtree City, Georgia. Summary Create Jobs / MCO, receive incoming product, contact customers, process Manufacturers requests, and assist team with misc. task. Hours are 8:00am- 5:00pm, Monday through Friday. This position pays $17.00 an hour. Essential duties and Responsibilities include the following. Other duties may be assigned. Enters warranty service claims into computer systems. Use Reporting and Historical D\data for research. Prioritize work. Request and create inventory movement. Comply with United Radio's policies and procedures, and quality systems. Performs related duties as requested. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or experience High school diploma or general education degree (GED). Required Skills/Abilities Excellent organizational skills and attention to detail. Excellent written and verbal communication skills. Basic knowledge of the Microsoft Office Suite or similar software. Basic understanding of mathematical concepts. Define problems, collect data, establish facts, and draw valid conclusions Ability and desire to learn new skills. Detail oriented. Ability to work independently as well as with a team. Prioritize duties and responsibilities appropriately Total compensation for this role is market competitive. The anticipated salary range for this position based out of Syracuse, NY is estimated hourly rate between $17.00 an hour. The actual salary will vary based on applicant's experience, skills, and abilities, geographic location as well as other business and organizational needs. United Radio offers competitive compensation to all of its employees as well as comprehensive benefits which include Medical, Dental, 401k, Paid-Time-Off, Holiday pay, and much more. United Radio is proud to be an equal opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.

BGIS is currently seeking a Facility Services Coordinator to join the team in Boston, MA. BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes, and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses. Facility Technical knowledge Meet and greet clients and visitors Act as the first point of contact for all incoming phone queries, managing requests and room bookings as part of the virtual service center model including lodging work requests using the internal system. Assist the internal site management team acting as the conduit for client requests as well as other requests as required Assist with visitor/contractor escorts and instructing and supervising as required. Manage the collection and distribution of internal and external mail & courier deliveries. Manage the delivery of consumables throughout the refresh areas. Support in the provision of building access cards to staff and contractors. Supporting in meeting room requirements (ex. room reconfigurations & catering provisions). Administration duties as required. Invoicing receipting and reconciliation. Data entry & records management. Work Order management. Maintain distribution lists. Experience/Qualifications: HSE policies and procedures are met and maintained by all stakeholders. Strong demonstrated experience working in a Customer Service Center environment Demonstrated understanding of customer service principles Demonstrated experience working with internal and external stakeholders at varying levels of an organization Strong demonstrated professional telephone manner -listening, questioning, empathy, clear client outcome and professionalism Demonstrated attention for detail and grammar Proficient in relevant computer software Word, Excel, Outlook (or related program) and Internet access; Good key board skills, speed and accuracy Able to respond quickly to change and adopt a flexible/ innovative approach to problems and opportunities. Visit us online at ******************************** for more information. Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement. The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity. Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind

Milton CAT is seeking an experienced Service Support person, responsible for providing backup for scheduling, communication and support for service and problem solving. A tremendous emphasis is placed on follow through and a positive attitude. Your ability to work effectively under pressure is a must. Milton CAT offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under our reputation for excellence. Whether you're looking for a steady job with great benefits, or an exciting place to start your career and grow within the organization, Milton CAT can meet your needs! We offer excellent benefits and supply you with the tools you need to maximize your potential. Pay Range: Starting pay range is $29.00-$30.00 per hour depending on experience. Benefits include: * Paid Time Off + 8 company paid holidays * Medical, Dental and Vision insurance options for Employee and Family * Disability & Life Insurance Packages * Competitive Retirement Plan * Tuition Reimbursement - available to FT employees with 1 year+ of service * Additional supplemental offerings and discount programs * Employee Referral Program Responsibilities * Answer phones and receive requests for service and quotes. * Confirm with customer scheduling of work. * Assist in the scheduling, routing and assigning work to service technicians. * Opens and update invoices, work orders as needed. * Order parts as required for both service shop and field service calls. * Assist with incremental repair quotes. * Assists in timecard entries. * Passes on lead for work to other departments. * Coordinates with the CSA Department to meet their needs. * Flexible to work after hours when needed to meet customer needs. * Maintain confidentiality relative to pricing, promotion, distribution, inventory, customer lists and financial reports. * Large emphasis on supporting supervisors from all departments in timely closing of service calls. * Cover absences in other positions within the Service department as needed. Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. * High school diploma or (GED) equivalent, with college or trade school preferred. * Proficient in the use of a computer and related software (Word, Excel, etc.). * Strong written and verbal communication skills. * Strong problem solving skills and be detailed oriented with a high level of accuracy. * Basic math skills. * Ability to perform duties with a sense of urgency, exceeding customer expectations. * Ability to work with minimal supervision. * Excellent organizational skills. * Must be able to work in a dynamic, fast paced service environment. This job description is not intended to be all-inclusive. Your supervisor may request and assign similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

Milton CAT is seeking an experienced Service Coordinator, responsible for providing backup for scheduling, communication and support for service and problem solving. A tremendous emphasis is placed on follow through and a positive attitude. Responsibilities include scheduling both emergency requests as well as ongoing preventative maintenance work. Your ability to work effectively under pressure is a must. Pay Range: $25.00 to $28.00 per hour. Responsibilities Answer phones and receive requests for service and quotes. Confirm with customer scheduling of work. Assist in tracking progress, check work status of field technicians to ensure the timely servicing of customer orders. Opens and update invoices, work orders. Order parts as required for both service shop and customers. Assist with incremental repair quotes. Analyze customer problems and prepare reports and problem logs as requested. Assists in time card entries. Passes on lead for work to other departments. Communicates with the credit department to ensure financial needs are met. Promotes customer service agreements. Flexible to work after hours when needed to meet customer needs. Performs related duties as assigned. Maintain confidentiality relative to pricing, promotion, distribution, inventory, customer lists and financial reports. Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. High school diploma or (GED) equivalent, with college or trade school preferred. Proficient in the use of a computer and related software (Word, Excel, etc.). Strong written and verbal communication skills. Must have strong problem solving skills and be detailed oriented with a high level of accuracy. Basic math skills. Ability to perform duties with a sense of urgency, exceeding customer expectations. Ability to work with minimal supervision. Excellent organizational skills. Must be able to work in a dynamic, fast paced service environment. This job description is not intended to be all-inclusive. Your supervisor may request and assign similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

Milton CAT is seeking an experienced Service Support person to join our Service Department. The successful candidate will be responsible for providing backup for scheduling, communication and support for service and problem-solving. A tremendous emphasis is placed on follow-through and a positive attitude. Pay Range: Minimum starting rate is $27.00 per hour depending on experience. Why Milton CAT? Milton CAT, a privately held company, is the exclusive distributor of Caterpillar earthmoving and construction machinery, engines, and generator products in the Northeast. We offer rewarding careers with extensive and ongoing training and have opportunities for you to develop and grow your career while making the most of your skills and strengths. Whether you're looking for a steady job with great, family-friendly benefits, or an exciting place to start your career and grow within the organization, Milton CAT is the place for you. Join an exceptional team that cares about you and invests in your future. Our excellent benefits include: Paid Time Off + 8 company-paid holidays Medical, Dental, and Vision insurance options for employees and their families Disability & Life Insurance Packages Competitive Retirement Plan Tuition Reimbursement - available to FT employees with 1 year+ of service Safety and Wellness Program Employee Referral Program Responsibilities Answer phones and receive requests for service and quotes. Confirm with customer scheduling of work. Assist in the scheduling, routing and assigning work to service technicians. Opens and update invoices, work orders as needed. Order parts as required for both service shop and field service calls. Assist with incremental repair quotes. Assists in timecard entries. Passes on lead for work to other departments. Coordinates with the CSA Department to meet their needs. Flexible to work after hours when needed to meet customer needs. Maintain confidentiality relative to pricing, promotion, distribution, inventory, customer lists and financial reports. Large emphasis on supporting supervisors from all departments in timely closing of service calls. Cover absences in other positions within the Service department as needed. Qualifications High school diploma or (GED) equivalent, with college or trade school preferred. Proficient in the use of a computer and related software (Word, Excel, etc.). Strong written and verbal communication skills. Strong problem-solving skills and be detailed oriented with a high level of accuracy. Basic math skills. Ability to perform duties with a sense of urgency, exceeding customer expectations. Ability to work with minimal supervision. Excellent organizational skills. Must be able to work in a dynamic, fast paced service environment. This job description is not intended to be all-inclusive. Your supervisor may request and assign similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and a drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

The Arc Ontario Intake Coordinator Salary: $21.60 - $23.00 Position Overview: The Intake Coordinator serves as the primary contact for individuals and families seeking services from The Arc Ontario, providing information, assistance with applications, and referrals to appropriate programs or community resources. This role manages the Central Participant Database, facilitates the Family Reimbursement program, coordinates the agency's Intake Committee to track referrals and waiting lists, and cultivates relationships through outreach and promotion of agency services. The Intake Coordinator also supports smooth transitions between services and maintains strong communication with participants, families, and partner agencies to ensure timely, person-centered support. Join a team that makes a difference every day-helping individuals and families connect with the supports they need to thrive! Work Location: Canandaigua, NY Schedule: Full Time; M - F; 8AM - 4PM; Flexibility in schedule required to meet agency needs. As a full time team member at The Arc Ontario, you will receive... Health and retirement benefits Paid time off; Over 3 weeks of vacation within your first year! Sick Time Growth potential/Opportunity for advancement within my agency Educational Assistance Employee Assistance Program Access to a Fitness Center in the Main Facility Pay on Demand Free Telehealth with EZaccessMD Emergency Assistance Funding And more Our Culture Investing in our staff while thriving in a flexible and fun work environment! The Arc Ontario Story: Founded in 1954 we believe that All individuals with disabilities or other challenges are one with their community. Responsibilities Receives inquiries and requests for information about programs and services offered by The Arc Ontario. Follows up on incoming calls/emails/referrals, provides information, meets with interested parties for tours of programs, and assists with the completion of application forms. Ensures all applicable information is included when a new referral for services/supports is received. Follows up, as necessary, to obtain any missing information. Provides linkage and referral to other agencies for people who need services not available through The Arc Ontario. Contacts key people in other agencies to facilitate referrals. Requirements Bachelors degree in human services or health related field and over three (3) years of related work experience, including experience with individuals who have intellectual/developmental disabilities and their families. Must have excellent interpersonal skills, making consumers and their families at ease and reassured of the agency's interest in helping them access the services and supports they need. The Arc Ontario is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. The Arc Ontario does not discriminate in hiring or employment on the basis of any characteristic protected by local, state, or federal laws.

Job Description About Us: New York Edge is the largest provider of after school and summer camp programs in New York City public schools. Each year, programs in academics--including STEM, the arts, sports & wellness, and college access help 40,000 students develop leadership skills and succeed in school. Working parents count on our programs to provide safe and enriching environments for their children. Summary: The Beacon Outreach Coordinator will assist in the overall administration of the Beacon Program including but not limited to: regular and substantial direct services to youth and adults, implementation of community activities, strengthen family engagement, scheduling of evening and Saturday activities, daily supervision of co-locators, record keeping and reporting, communicating with parents and organizing special events. Schedule: Part-Time Monday - Friday (Some evenings and weekends required) Pay: $25.00-$30.00 per hour Salary is commensurate with experience, skills, education, and merit. Essential Job Functions: Engage youth from the community in the program by working with the school and other neighborhood schools to identify and target students in need for academic support or extra curricula activities. Once a student is enrolled, the Coordinator will continue to maintain the relationship and support each participant's continued attendance. Outreach to families through bilingual communications and through social media outreach. Publicize program services through program local institutions such as the public library, faith-based institutions, and community events. Coordinate services, schedules and space needs for co-locators. Work with resource coordinator to maximize resources and opportunity for the Beacon Community. Have strong community connections and deep understanding of neighborhood dynamics and how to address conflicts that have potential to undermine community cohesion and trigger violence. Develop and implement a community outreach plan. Coordinate special community events. Create and conduct community presentations to attract new partnerships and volunteers. Cultivate community partners. Create, implement and assess outreach and retention plan Individually and as a team member, build strong relationships with community youth and staff as well as youth, residents, community groups and businesses in the neighborhood Plan and implement evening and Saturday program that meets the needs of the community Supervise and coach evening and Saturday co-locators. Provide youth with support resources and linkages to programs and opportunities in the Beacon community Attend relevant community meetings; participate in relevant councils, committees Actively participate in training and professional development Support Beacon Director in ensuring workscope, enrollment, and attendance are accurately captured and entered into DYCD online; complete data entry as required. Conduct participant surveys. Perform related duties as assigned by the Beacon Director Required Skills: Passion for New York Edge's mission and community development. Reliable, organized and punctual. Knowledge of effective sports, arts, and academic programming. Expert understanding of New York City and New York State education requirements in an urban setting. Minimum of three years experience in case management Strong leader and team-builder. Ability to resolve conflicts and negotiate solutions. Ability to establish and maintain effective working relationships with program staff, school partners, and community partners. Excellent communication (oral and written) and interpersonal skills with proven ability to interact with a diverse range of individuals both in person and over the phone, applying tact and discretion as situations demand. Must have excellent organizational, time management and follow-up skills. Responsible and professional conduct that serves as role model to staff and families. Exhibits strong character traits and exercises patience and creativity while seeking win-win scenarios. Ability to set priorities and meet deadlines. Must demonstrate ability to manage multiple priorities simultaneously. Proficiency in Microsoft Excel, Outlook, and Word. Ability to skillfully work with a variety of stakeholders and possess an innate ability to “codeswitch” when communicating with students, parents, teachers, administrators, CBO personnel, community leaders and members. MUST be able to work late afternoons, evenings and Saturdays. Qualifications: High School Diploma Required. At least 12 credit hours in the field of Education, Family and Community Services or related fields. Highly familiar with the community Knowledge of DYCD goals and their impact on the Beacon school initiative. Case management experience with a deep understanding of how a referral process can be implemented among partner programs. Demonstrated work experience in building relationships to advance program goals and objectives, preferably in a community development setting. Ability to maintain calm during tense situations and negotiations with a strong ability to create consensus and persuade diverse constituents. Knowledge of language and cultures of program participants and their communities; ability to integrate this knowledge into service delivery. Systems thinker, data-driven decision maker with data utilization know-how. Strong interpersonal skills needed to form relationships with youth and an understanding of the kinds of issues faced by young people Function as a mentor to youth enrolled in the Beacon program. Demonstrable knowledge and/or interest in youth, family, and community development WORK ENVIRONMENT AND PHYSICAL DEMANDS May be required to walk up and down stairs May be required to lift heavy objects/materials as needed Work is performed mostly within a New York City Public School, but may be required to interact with the community at large during trips or events. To apply, please visit our website at newyorkedge.org/careers At time of offer and acceptance, the job requires safety and security clearances through the Department of Education and Department of Health. New York Edge is an Equal Opportunity/Affirmative Action Employer. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

About Us: New York Edge is the largest provider of after school and summer camp programs in New York City public schools. Each year, programs in academics--including STEM, the arts, sports & wellness, and college access help 40,000 students develop leadership skills and succeed in school. Working parents count on our programs to provide safe and enriching environments for their children. Summary: The Beacon Outreach Coordinator will assist in the overall administration of the Beacon Program including but not limited to: regular and substantial direct services to youth and adults, implementation of community activities, strengthen family engagement, scheduling of evening and Saturday activities, daily supervision of co-locators, record keeping and reporting, communicating with parents and organizing special events. Schedule: Part-Time Monday - Friday (Some evenings and weekends required) Pay: $25.00-$30.00 per hour Salary is commensurate with experience, skills, education, and merit. Essential Job Functions: * Engage youth from the community in the program by working with the school and other neighborhood schools to identify and target students in need for academic support or extra curricula activities. Once a student is enrolled, the Coordinator will continue to maintain the relationship and support each participant's continued attendance. * Outreach to families through bilingual communications and through social media outreach. Publicize program services through program local institutions such as the public library, faith-based institutions, and community events. * Coordinate services, schedules and space needs for co-locators. Work with resource coordinator to maximize resources and opportunity for the Beacon Community. * Have strong community connections and deep understanding of neighborhood dynamics and how to address conflicts that have potential to undermine community cohesion and trigger violence. * Develop and implement a community outreach plan. * Coordinate special community events. * Create and conduct community presentations to attract new partnerships and volunteers. * Cultivate community partners. * Create, implement and assess outreach and retention plan * Individually and as a team member, build strong relationships with community youth and staff as well as youth, residents, community groups and businesses in the neighborhood * Plan and implement evening and Saturday program that meets the needs of the community * Supervise and coach evening and Saturday co-locators. * Provide youth with support resources and linkages to programs and opportunities in the Beacon community * Attend relevant community meetings; participate in relevant councils, committees * Actively participate in training and professional development * Support Beacon Director in ensuring workscope, enrollment, and attendance are accurately captured and entered into DYCD online; complete data entry as required. * Conduct participant surveys. * Perform related duties as assigned by the Beacon Director Required Skills: * Passion for New York Edge's mission and community development. * Reliable, organized and punctual. * Knowledge of effective sports, arts, and academic programming. * Expert understanding of New York City and New York State education requirements in an urban setting. * Minimum of three years experience in case management * Strong leader and team-builder. * Ability to resolve conflicts and negotiate solutions. * Ability to establish and maintain effective working relationships with program staff, school partners, and community partners. * Excellent communication (oral and written) and interpersonal skills with proven ability to interact with a diverse range of individuals both in person and over the phone, applying tact and discretion as situations demand. * Must have excellent organizational, time management and follow-up skills. * Responsible and professional conduct that serves as role model to staff and families. * Exhibits strong character traits and exercises patience and creativity while seeking win-win scenarios. * Ability to set priorities and meet deadlines. * Must demonstrate ability to manage multiple priorities simultaneously. * Proficiency in Microsoft Excel, Outlook, and Word. * Ability to skillfully work with a variety of stakeholders and possess an innate ability to "codeswitch" when communicating with students, parents, teachers, administrators, CBO personnel, community leaders and members. * MUST be able to work late afternoons, evenings and Saturdays. Qualifications: * High School Diploma Required. * At least 12 credit hours in the field of Education, Family and Community Services or related fields. * Highly familiar with the community * Knowledge of DYCD goals and their impact on the Beacon school initiative. * Case management experience with a deep understanding of how a referral process can be implemented among partner programs. * Demonstrated work experience in building relationships to advance program goals and objectives, preferably in a community development setting. * Ability to maintain calm during tense situations and negotiations with a strong ability to create consensus and persuade diverse constituents. * Knowledge of language and cultures of program participants and their communities; ability to integrate this knowledge into service delivery. * Systems thinker, data-driven decision maker with data utilization know-how. * Strong interpersonal skills needed to form relationships with youth and an understanding of the kinds of issues faced by young people * Function as a mentor to youth enrolled in the Beacon program. * Demonstrable knowledge and/or interest in youth, family, and community development WORK ENVIRONMENT AND PHYSICAL DEMANDS * May be required to walk up and down stairs * May be required to lift heavy objects/materials as needed * Work is performed mostly within a New York City Public School, but may be required to interact with the community at large during trips or events. To apply, please visit our website at newyorkedge.org/careers At time of offer and acceptance, the job requires safety and security clearances through the Department of Education and Department of Health. New York Edge is an Equal Opportunity/Affirmative Action Employer. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Draper is an independent, nonprofit research and development company headquartered in Cambridge, MA. The 2,000+ employees of Draper tackle important national challenges with a promise of delivering successful and usable solutions. From military defense and space exploration to biomedical engineering, lives often depend on the solutions we provide. Our multidisciplinary teams of engineers and scientists work in a collaborative environment that inspires the cross-fertilization of ideas necessary for true innovation. For more information about Draper, visit *************** Summary: The Draper microfabrication facility is in need of a Microfabrication Production Coordinator. Draper maintains a Microfabrication Facility, utilized by about 50 scientists, engineers and technicians. Work in the Microfab spreads across the fields of MEMS, photonics and microelectronics packaging, with project maturity ranging from academic research to fieldable military hardware. In this role you will be responsible for managing/coordinating the following: * Coordinate the daily workflow of multiple projects through the microfab, adapting to changing conditions and staff availability * Implement and maintain a quality system, per contract requirements * Actively manage qualification and preventative maintenance schedules * Track fabrication progress against schedule for production flows * Ensure compliance to standard operating procedures and process-change notifications across the microfab * Issue and address corrective actions when necessary * Participate in all run sheet reviews, mask reviews, and process reviews * Coordinate the process and equipment training systems * Coordinate in the material supply system * Participate in the specification, procurement, and qualification of capital equipment The individual must be self-motivated, inquisitive, and must thrive in a multidisciplinary team environment and be able to support projects with little supervision. Excellent written and oral communication skills, including the ability to brief non-technical audiences, are required. Must be able to work and interact effectively with a wide spectrum of people, including technicians, unit process engineers, technical staff, and specialists. : Duties/Responsibilities * Work with Cal Lab to ensure lab equipment is up to date with calibration. * Coordinate transfer of equipment between work area and Cal lab. * Escort Cal lab personnel for on-site calibration and ESD bench certification. * Tracking hardware builds. * Update and provide travelers and work orders to technicians. * Update quality control spreadsheets on production status and process changes. * Tracking chemicals, limited life materials, and other materials and consumables. * Manage preventative maintenance, order parts and schedule maintenance. * Track of inventory control/needs. * Work with vendors to obtain quotes for supplies and materials * Submit purchase orders to buyers. Skills/Abilities * Excellent attention to detail and very strong organizational skills. * Excellent communication with facility users and engineering team. * Experience with lab/facility operations management. * Familiarity with MRP Security. Education High school diploma or equivalent required, Associates degree in Operations or Business is preferred. Experience 5+ years of experience in a lab or facility operations management role. Additional Job Description: Applicants selected for this position will be required to obtain and maintain a government security clearance. Connect With Draper for Future Opportunities! If you don't find the right posting in our Career Opportunities, you may submit your resume for future consideration. Job Location - City: Cambridge Job Location - State: Massachusetts Job Location - Postal Code: 02139-3563 The US base salary range for this full-time position is $38.00 - $64.60 Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Union ranges will be in compliance with the collective bargaining agreement's approved rates by location and role. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and does not include bonuses or benefits. Our work is very important to us, but so is our life outside of work. Draper supports many programs to improve work-life balance including workplace flexibility, employee clubs ranging from photography to yoga, health and finance workshops, off site social events and discounts to local museums and cultural activities. If this specific job opportunity and the chance to work at a nationally renowned R&D innovation company appeals to you, apply now *********************** Draper is committed to creating an inclusive environment. We understand the value of inclusivity and its impact on a high-performance culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, or genetic information. Draper is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact *************.

Draper is an independent, nonprofit research and development company headquartered in Cambridge, MA. The 2,000+ employees of Draper tackle important national challenges with a promise of delivering successful and usable solutions. From military defense and space exploration to biomedical engineering, lives often depend on the solutions we provide. Our multidisciplinary teams of engineers and scientists work in a collaborative environment that inspires the cross-fertilization of ideas necessary for true innovation. For more information about Draper, visit *************** Summary: The Draper microfabrication facility is in need of a Microfabrication Production Coordinator. Draper maintains a Microfabrication Facility, utilized by about 50 scientists, engineers and technicians. Work in the Microfab spreads across the fields of MEMS, photonics and microelectronics packaging, with project maturity ranging from academic research to fieldable military hardware. In this role you will be responsible for managing/coordinating the following: • Coordinate the daily workflow of multiple projects through the microfab, adapting to changing conditions and staff availability • Implement and maintain a quality system, per contract requirements • Actively manage qualification and preventative maintenance schedules • Track fabrication progress against schedule for production flows • Ensure compliance to standard operating procedures and process-change notifications across the microfab • Issue and address corrective actions when necessary • Participate in all run sheet reviews, mask reviews, and process reviews • Coordinate the process and equipment training systems • Coordinate in the material supply system • Participate in the specification, procurement, and qualification of capital equipment The individual must be self-motivated, inquisitive, and must thrive in a multidisciplinary team environment and be able to support projects with little supervision. Excellent written and oral communication skills, including the ability to brief non-technical audiences, are required. Must be able to work and interact effectively with a wide spectrum of people, including technicians, unit process engineers, technical staff, and specialists. : Duties/Responsibilities • Work with Cal Lab to ensure lab equipment is up to date with calibration. • Coordinate transfer of equipment between work area and Cal lab. • Escort Cal lab personnel for on-site calibration and ESD bench certification. • Tracking hardware builds. • Update and provide travelers and work orders to technicians. • Update quality control spreadsheets on production status and process changes. • Tracking chemicals, limited life materials, and other materials and consumables. • Manage preventative maintenance, order parts and schedule maintenance. • Track of inventory control/needs. • Work with vendors to obtain quotes for supplies and materials • Submit purchase orders to buyers. Skills/Abilities • Excellent attention to detail and very strong organizational skills. • Excellent communication with facility users and engineering team. • Experience with lab/facility operations management. • Familiarity with MRP Security. Education High school diploma or equivalent required, Associates degree in Operations or Business is preferred. Experience 5+ years of experience in a lab or facility operations management role. Additional Job Description: Applicants selected for this position will be required to obtain and maintain a government security clearance. Connect With Draper for Future Opportunities! If you don't find the right posting in our Career Opportunities, you may submit your resume for future consideration. Job Location - City: Cambridge Job Location - State: Massachusetts Job Location - Postal Code: 02139-3563 The US base salary range for this full-time position is $38.00 - $64.60 Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Union ranges will be in compliance with the collective bargaining agreement's approved rates by location and role. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and does not include bonuses or benefits. Our work is very important to us, but so is our life outside of work. Draper supports many programs to improve work-life balance including workplace flexibility, employee clubs ranging from photography to yoga, health and finance workshops, off site social events and discounts to local museums and cultural activities. If this specific job opportunity and the chance to work at a nationally renowned R&D innovation company appeals to you, apply now *********************** Draper is committed to creating an inclusive environment. We understand the value of inclusivity and its impact on a high-performance culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, or genetic information. Draper is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact *************.

Draper is an independent, nonprofit research and development company headquartered in Cambridge, MA. The 2,000+ employees of Draper tackle important national challenges with a promise of delivering successful and usable solutions. From military defense and space exploration to biomedical engineering, lives often depend on the solutions we provide. Our multidisciplinary teams of engineers and scientists work in a collaborative environment that inspires the cross-fertilization of ideas necessary for true innovation. For more information about Draper, visit *************** Summary: We're looking for a detailed driven operations and production support coordinator with experience managing electronics technical inventory and lab spaces in a production environment. This role is responsible for maintaining tool accountability and calibration tracking for over 200 assets, developing consumable material dashboards, and analyzing usage trends to support ongoing builds. You'll engage with vendors for consumable materials and communicate with program managers, set up and maintain ESD safe lab spaces, and submit work orders to keep production on schedule. This is a highly technical and data informed role, ideal for someone with a background in manufacturing operations, production planning, or materials management in a lab or high mix, low volume production environment. This position is based onsite at our Cambridge HQ, where in-person collaboration is essential to the work. (This is not a hybrid or remote role) : Duties/Responsibilities * Work with Cal Lab to ensure lab equipment is up to date with calibration. * Coordinate transfer of equipment between work area and Cal lab. * Escort Cal lab personnel for on-site calibration and ESD bench certification. * Tracking hardware builds. * Update and provide travelers and work orders to technicians. * Update quality control spreadsheets on production status and process changes. * Tracking chemicals, limited life materials, and other materials and consumables. * Manage preventative maintenance, order parts and schedule maintenance. * Track of inventory control/needs. * Work with vendors to obtain quotes for supplies and materials * Submit purchase orders to buyers. Skills/Abilities * Excellent attention to detail and very strong organizational skills. * Excellent communication with facility users and engineering team. * Experience with lab/facility operations management. * Familiarity with MRP Security. Education High school diploma or equivalent required, Associates degree in Operations or Business is preferred. Experience 5+ years of experience in a lab or facility operations management role. Additional Job Description: Applicants selected for this position will be required to obtain and maintain a government security clearance. Connect With Draper for Future Opportunities! If you don't find the right posting in our Career Opportunities, you may submit your resume for future consideration. Job Location - City: Cambridge Job Location - State: Massachusetts Job Location - Postal Code: 02139-3563 The US base salary range for this full-time position is $24.00 - $64.60 Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Union ranges will be in compliance with the collective bargaining agreement's approved rates by location and role. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and does not include bonuses or benefits. Our work is very important to us, but so is our life outside of work. Draper supports many programs to improve work-life balance including workplace flexibility, employee clubs ranging from photography to yoga, health and finance workshops, off site social events and discounts to local museums and cultural activities. If this specific job opportunity and the chance to work at a nationally renowned R&D innovation company appeals to you, apply now *********************** Draper is committed to creating an inclusive environment. We understand the value of inclusivity and its impact on a high-performance culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, or genetic information. Draper is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact *************.