Mindoula jobs - 24 jobs

Mindoula Health is seeking Independent Licensed Therapists (LMHC, LCSW, LMFT) for our Substance Use Disorder Program to remotely serve our substance exposed members in Washington State. The applicant must be licensed in Washington State, but can live anywhere in the US. Our Substance Use Disorder Program's focus is on prenatal and postpartum care and substance-exposed living populations. Our teams address substance exposed living and substance exposed pregnancy. You will work within a family-focused culture and have the benefit of learning both the clinical and business sides of the company. You will have a flexible schedule and the freedom to create groups and utilize evidence based practices you are most passionate about. As a clinician, you will work in collaborative settings to provide biopsychosocial assessments, individual and group therapy, and work with your team to coordinate care across a range of substance use disorder treatment settings. You will enjoy the flexibility and autonomy to work from home. Compensation: $75,000 a year based, plus excellent benefits and the opportunity to work with a fantastic team. Comprehensive Benefits Package includes: * Medical, Dental and Vision Insurance * Supplemental Life Insurance * Short Term and Long Term Insurance paid by Mindoula * 401k, with a company match * 3 weeks paid vacation each year, 4 mental wellness days and 11 holidays * Parental Leave: 8 weeks of paid parental leave * Personal Development Program: $500 credit reimbursement per calendar year How you'll contribute: * Assesses, plans and implements care strategies that are individualized by member and directed toward the most appropriate and least restrictive level of care. * Collaborates with member, family and healthcare providers to develop an individualized plan of care. * Conducts individual counseling and group therapy with adolescents and adults. * Identifies and initiates referrals for social service programs - including financial, psycho-social, community and state supportive services. * Advocates for members and families as needed to ensure the patient's needs and choices are fully represented and supported by the healthcare team. * Utilizes approved clinical criteria to assess and determine appropriate level of care for members. * Documents all member assessments, care plan and referrals provided. * Responsible for achieving set goals; Key Performance Indicators (KPIs). * Learning the StrongWell model and taking responsibility and ownership for outcome based care. * Participates in interdisciplinary team meetings and utilization management rounds and provides information to assist with safe transitions of care. * Promotes responsible and ethical stewardship of company resources. * Maintains excellent punctuality and attendance during work hours. Qualifications: * LCSW, LMFT, LMHC, in Washington State. * Preferred experience with substance abuse population. * Background in maternal; substance abuse preferred. * Experience with adults and adolescents. * Familiarity with Medicare and Medicaid procedures. * Remote Work Experience. Come be part of the solution!

The Adolescent and Young Adult Suicide Prevention Program (SPP) is an analytics, engagement, and tech-enabled program designed to identify, engage, and holistically support the family system of adolescents and young adults (ages 12 - 26) at high and critical risk of suicide. The SPP addresses the entire family system by providing virtual support to the parents and guardians of critical risk adolescent and young adult members, as well as team-based, 24/7 virtual and in-person support to the members themselves. Mindoula Population Health - SPP Program Managers lead a team of Care Extenders to implement and enhance the SPP program, serve members, and deliver outcomes to our health plan partners. Their team of Care Extenders empower members to actively participate in improving their own health and wellness through personalized case management that targets each member's specific needs. An innovative Program Manager develops and implements creative strategies to support Care Extenders and program goals, leading the team toward the desired operational, clinical and financial outcomes. As the leader of a community-based team, they model a hands-on approach, empowering the team to meet members where they are and tapping into the wide range of local resources to deliver whole-person care. Location and Hours... 100% Remote in the United States Hours: Monday-Friday 10:00 AM - 8:00 PM Central time. What you will do... * Act as a player/coach, working alongside Care Extenders (CE) to build their skills in everyday situations and to directly support members in more challenging situations or as needs arise, such as: * Assess members for risk, make quick evaluations for risk, and respond within the parameters outlined within their safety plan, formulating and performing crisis intervention that ensures the safety of members as necessary to support the Care Extender team. * Screen eligible and active members for behavioral health, medical, and social needs. Assist the Care Extender to prioritize needs. * Identify members' urgent safety needs and partner with the Care Extender and member to create a safety plan upon enrollment to be utilized during periods of crisis. * Create service plans using all available information about the member, including screenings, conversations, data, and knowledge of community resources. Guide members in developing skills and/or strategies for managing problems and triggers to increase relapse prevention and reduce risk. * Encourage members to develop work skills and to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills and develop social relationships. * Educate members about mental or physical illness, abuse, violence prevention, medication, and available community and social resources. * Monitor, evaluate, and record members' progress according to measurable goals described in members' plans. * Build accountability communications about upcoming appointments. * Interact continuously with members, families, physicians (s), and other providers utilizing clinical knowledge and expertise to lower over-utilization of unnecessary resources. * Request consultation and diagnostic reports from network specialists as needed to support members in reaching their goals. * Report critical incidents and information regarding the quality-of-care issues. * Build communication strategies to ensure the team is engaging and building relationships with the member cohort in order to support members in reaching their goals. * Develop and coordinate the development of community resource guides with an emphasis on behavioral health, medical health, violence prevention, and social services. * Identify the member's behavioral health diagnoses and ensure that the member's service plan is comprehensive and appropriate for their needs. * Lead our Care Extender team to ensure member needs are assessed adequately and that all members have an appropriate service plan and are making consistent progress toward their goals and graduation from the program. * Coordinate caseloads and assist in referring new members to appropriate Care Extenders. * Ensure the team's schedules meet program needs. * Participate in the screening, interviewing, and hiring of new team members. Provide orientation and training for new team members, conduct performance reviews, and continuously coach the team to build skills and improve performance. * Lead enrollment activities as needed to build a new market or maintain the current cohort, depending on where the program is in its lifecycle. * Ensure the team meets all Key Performance Indicators, coaching and training the team as necessary to keep the team on track to meet/exceed expectations and deliver outcomes for individual members and health plan partners. * Perform regular documentation reviews to ensure quality and for training purposes. * Analyze team performance to identify gaps and challenges and create plans to improve performance as needed. * Collect and synthesize data that highlights member outcomes to support team training, improve high-quality engagement, deepen internal understanding across markets, strengthen relationships with our partners, and enable us to continually drive toward results. * Lead regular internal case review sessions, with individuals and with the team, for quality and training purposes. Participate in external case management meetings with health plan partners as needed.Perform required duties to maintain all program-related and administrative data/reports, statistical records, and other data collection activities. * Partner with the billing team to review prepared claims to ensure they accurately reflect services provided and provide additional information as needed. What you'll need... * A clinical licensure is required. The following clinical licensures are accepted: * Licensed Clinical Social Worker (LCSW) * Clinical Professional Counselor (CPC) or Licensed Professional Counselor (LPC) * Licensed Marriage and Family Therapist (LMFT) * Licensed Psychologist (PhD or PsyD), or equivalent * Licensure in a state where the program is active (WA, IN, NV, TX, TN, or LA) is preferred. If license is in a different state, adding one of the program's active states is will be required. * 3-5 years experience managing a team, building and implementing programs, and delivering outcomes. * Master's degree in behavioral health, social work or health care management from an accredited university required. * Management and compliance: Experience ensuring care is delivered according to applicable laws, regulations, policies and procedures, supporting the organization's integrity efforts by acting in an ethical and appropriate manner and that the team is operating at a level of excellence befitting our brand. * Relationship Management: Ability to develop, maintain, and strengthen relationships and partnerships with others inside or outside the organization. * Problem Solving: Track record of identifying needs and taking independent action to implement change when and where it is needed; results oriented. Ability to plan, organize, manage time, and prioritize multiple tasks and assignments. Use effective follow through. * Communication: Excellent listening, verbal and written communication skills. Strong ability to clearly and accurately, relay information to staff, business partners, stakeholders, and clients. * Collaboration: Ability to work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness. * Member and Crisis Management: Ability to provide case/care management in routine and crisis situations.

We are seeking a Certified Peer Recovery Specialist to support our members Florida. We would love to speak with you about joining us if: You are caring and compassionate, and would enjoy helping individuals facing substance-exposed living make positive changes in their lives. If you have strong organizational skills and a talent for problem-solving. If you are a Peer Recovery Specialist or Peer Support Specialist and have successfully participated in a recovery program, then Mindoula wants you to join our team! Peer Recovery Specialists serve as role models for individuals facing substance-exposed living and are in varying phases of recovery. In this role, you would follow the Substance Use Disorder Program division of Mindoula's guidelines in planning care, assessing client needs, and completing screenings. You also would refer clients to resources as needed, and coordinate with the Substance Use Disorder Program team, primary care providers, managed care organizations, and community agencies to provide quality care for our clients. Compensation: The salary range for this position is between $43,000 to $46,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Mindoula offers superior benefits. Comprehensive Benefits Package includes: Medical, Dental and Vision Insurance Supplemental Life Insurance Short Term and Long Term Insurance paid by Mindoula 401k, with a company match 3 weeks paid vacation each year, 4 mental wellness days and 11 holidays Parental Leave: 8 weeks of paid parental leave Personal Development Program: $500 credit reimbursement per calendar year Some of the responsibilities include: Identifying individual member needs and documenting interventions based on relationships and assessments. Providing support to members through a variety of settings and assisting with support groups, as needed. Contributing to case management meetings to ensure a team approach is delivered for each member. Completing documentation for member contacts, touches, cancellations and care plans based on organizational policies. Communicating professionally with members, families, physicians, community agencies, agency leadership and office staff. Following chain of command in communicating concerns or recommendations. Responsible for achieving set goals/Key Performance Indicators (KPI's). Representing and promoting Mindoula and the Substance Use Disorder program through participation and interaction with community, professional organizations and community outreach efforts. Participating in timely conflict resolution and treating people fairly and with respect. Supporting all members of the team in performance of their duties. Participating in any performance improvement processes and initiatives. Promoting responsible and ethical stewardship of Mindoula's resources. Daytime travel can be between 25% - 50%. Maintaining excellent punctuality and attendance during work hours. Partnering with the enrollment team to grow the member census and identifying eligible members to enroll in program. Other duties as assigned Some Local Travel within Florida may be required. Apply for our Peer Recovery Specialist position today for the opportunity to join a team of professionals who are proactive in making a difference in others' lives! We launched Mindoula because each of us has had personal experience with mental illness, either directly or through a loved one. We realized that the behavioral health system was broken and decided to take it upon ourselves to fix it by focusing on the people we serve, not their diagnoses or symptom sets. Each of us, and everyone we serve, is a person first, and a set of challenges second. Come be part of the solution!

Mindoula Specialty Population Health Management Program Managers lead a team of Care Extenders to implement one of our programs, serve members, and deliver outcomes to our health plan partners. Their team of Care Extenders empower members to actively participate in improving their own health and wellness through personalized case management that targets each member's specific needs. An innovative Program Manager seeks creative solutions to support Care Extenders and program goals, leading the team toward the desired operational, clinical and financial outcomes. As the leader of a community-based team, they model a hands-on approach, empowering the team to meet members where they are and tapping into the wide range of local resources to deliver whole-person care. What you'll do... Act as a player/coach, working alongside Care Extenders to build their skills in everyday situations and to directly support members in more challenging situations or as needs arise, such as: Create service plans using all available information about the member, including screenings, conversations, data, and knowledge of community resources. Guide members in developing skills and/or strategies for managing problems and triggers to increase relapse prevention and reduce risk. Encourage members to develop work skills and to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills and develop social relationships. Educate members about mental or physical illness, abuse, violence prevention, medication, and available community and social resources. Monitor, evaluate, and record members' progress according to measurable goals described in members' plans. Build accountability communications about upcoming appointments. Interact continuously with members, families, physicians (s), and other providers utilizing clinical knowledge and expertise to lower over-utilization of unnecessary resources. Request consultation and diagnostic reports from network specialists as needed to support members in reaching their goals. Report critical incidents and information regarding the quality-of-care issues. Build communication strategies to ensure the team is engaging and building relationships with the member cohort in order to support members in reaching their goals. Assess members for risk, make quick evaluations for risk, and respond within the parameters outlined within their safety plan, formulating and performing crisis intervention that ensures the safety of members as necessary to support the Care Extender team. Develop and coordinate the development of community resource guides with an emphasis on medical health, behavioral health, violence prevention, and social services. Identify Member's behavioral health diagnoses and ensure that the Member's service plan is comprehensive and appropriate for the Member's needs. Lead our Care Extender team to ensure member needs are assessed adequately and that all members have an appropriate care plan and are making consistent progress toward their goals and graduation from the program. Coordinate caseloads and assist in referring new members to appropriate Care Extenders. Ensure the team's schedules meet program needs. Participate in the screening, interviewing, and hiring of new team members. Provide orientation and training for new team members, conduct performance reviews, and continuously coach the team to build skills and improve performance. Lead enrollment activities as needed to build a new market or maintain the current cohort, depending on where the program is in its lifecycle. Ensure the team meets all Key Performance Indicators, coaching and training the team as necessary to keep the team on track to meet/exceed expectations and deliver outcomes for individual members and health plan partners. Perform regular documentation reviews to ensure quality and for training purposes. Analyze team performance to identify gaps and challenges and create plans to improve performance as needed. Collect and synthesize data that highlights member outcomes to support team training, improve high-quality engagement, deepen internal understanding across markets, strengthen relationships with our partners, and enable us to continually drive toward results. Lead regular internal case review sessions, with individuals and with the team, for quality and training purposes. Participate in external case management meetings with health plan partners as needed. Perform required duties to maintain all program-related and administrative data/reports, statistical records, and other data collection activities. Partner with the billing team to review prepared claims to ensure they accurately reflect services provided and provide additional information as needed. What you'll need... A Qualified Mental Health Professional (QMHP) holding one of the following clinical licenses, in Texas, Indiana, and/or Tennessee: Licensed Clinical Social Worker (LCSW) Licensed Professional Counselor (LPC) Licensed Marriage and Family Therapist (LMFT) Licensed Psychologist (PhD or PsyD), or equivalent Experience leading, building and implementing programs and delivering outcomes. Strong experience leading a team. Experience with Health Coaching or Medical Social Work preferred. Master's degree in behavioral health, social work or health care management from an accredited university required. Location... This is a 100% remote position.

Mindoula Health is seeking a Behavioral Health Care Manager to work with us full-time & remotely from anywhere within the United States. Mindoula's teams of Care Managers, supported by technology including a mobile engagement app, proprietary psychometrics, and predictive analytics, are the key to its success! How you'll contribute: Efficiently accept patient handoffs from an Intake Care Manager and seamlessly continue care. Develop rapport with patients to create a safe therapeutic environment and assist them in developing insight into themselves, their patterns, and their relationships. Encourage patients to express feelings and discuss what is happening in their lives, assisting them in developing insight into themselves and their relationships. Guide patients in developing skills and/or strategies for managing problems and triggers to increase relapse prevention and reduce risk. Encourage patients to develop work skills and to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills and develop social relationships through brief therapeutic interventions including but not limited to motivational interviewing, behavioral activation, and problem-solving therapy. Educate patients on medication, and the importance of medication adherence, and monitor patients' medication and medication-related problems. Reporting all findings to PCP and Psychiatric Consultants. Responsible for communicating treatment recommendations, ensuring recommendations are being addressed by PCP, and communicating updates reported by PCP and/or patient to a psychiatrist. Match daily calendar to documentation in Mindoula's electronic medical record - MMR. Reflect all billable activity in case of notes on MMR entered within 24 hours after billable activity. Present follow-ups to the psychiatrist with necessary information during case presentation. Counsel patients about their mental or physical illness, abuse, medication, and available community and social resources. Assess patients for risk, make quick evaluations for risk, develop safety plans and respond within the parameters outlined within their safety plan, formulating and performing crisis interventions ensuring the safety of patients as necessary. Monitor, evaluate, and record the patient's progress using validated assessments each month that the patient is in the program. Prepare and maintain all required records, reports, paperwork, and patients' diagnostic records, maintaining the confidentiality of patients at all times. Use clear and accurate verbal and written communication skills to facilitate communication with patients, patient's family/caregivers, staff, and the treatment team Produce high-quality documentation that enables the patients to receive the best treatment possible. Competently relate to patients, their families, and agencies involved with patients through above-average interpersonal skills. Education & Experience: Master's Degree Required in psychology, social work, or another behavioral health disciplines from an accredited college or university. Proficient in technology to successfully work remotely. Specifically the Google Suite (calendar, docs, sheets, slides, etc.) Strong documentation and data entry experience or abilities Work experience with Electronic Medical Records Mission-Obsessed Teammates; It all starts with a team of humble colleagues who care passionately about our clients, our mission, and each other. We approach our work as an act toward a revolution in healthcare. From clinicians to data scientists to engineers, everyone at Mindoula plays a critical role in leading members through a journey of healing and transformation. Come be part of the solution! Mindoula Health is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), marital status, sexual orientation, gender identity, credit history, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws.

Join our growing team! We're looking for a dynamic Case Manager to make an impact in Clearwater, Tampa, or St. Petersburg, FL. Case Managers are one of Mindoula's key front-line roles in delivering our Population Health Program. Our Case Manager works closely with Mindoula's members in the community to understand their behavioral and medical health conditions, as well as their social determinants of health needs, and help our members achieve better health outcomes. What is IVRP? Coordinated supportive services to participants who have experienced acts of interpersonal violence. The program consists of a highly individualized series of violence- and safety-related, social determinants of health-focused, and cost-reducing interventions. Details: Full-time position. Hours are 9 am to 5:30 pm Pacific Time. How you'll contribute: Conduct meaningful outreach, provide education, and drive member enrollment In partnership with the member, create a Service Plan to guide engagement based on member diagnoses, results of screenings, as well as care gaps Build measurable goals for members to develop skills and/or strategies for managing challenges and triggers to reduce hospital admissions/readmissions and use of the ER, and record outcomes Coordinate community resources for each member to support them in achieving their goals as outlined in their Service Plans, created with an emphasis on meeting behavioral health and medical needs, and closing gaps identified in the social determinants of health Act as an advocate and liaison between the care team (family, physician, facilities, and/or agencies) and member Schedule appointments, build accountability, and follow-up services for members Elevate critical incidents and information regarding any quality-of-care concerns Report hospital diversions, productivity, and other outcomes weekly Prepare and maintain all required records, reports, consents, and members' diagnostic records Education & Experience: Bachelor's Degree required in nursing, social work, or other health and human services discipline Completion of supervised fieldwork and experience in case management, health, or behavioral health preferred Experience as a Certified Case Manager (CCM), Community Health Worker (CHW) or Peer Support Specialist (PSS), or Accredited Case Manager (ACM) preferred Knowledge of local resources, social determinants of health, mental health, substance abuse disorders, violence, and social issues is required Location: This position is hybrid and requires up to 50% of the time to be working in the field in the community The employee is required to have reliable transportation Compensation: The compensation range is between $20.67 to $23.08 hourly ($43,000 to $48,000 a year) based on education and experience. What we offer: Insurance: Medical, dental, and vision insurance for you and dependents, 401K Time Off: 11 Holidays and 15 Vacation days, 4 Wellness days Wellbeing: Employee Assistance Program and Wellness programs are available to you and dependents Freedom: Design your own workday - we've been remote-first from our founding Responsibility: You get what you need to excel (MacBook, iPhone, remote technologies)

Mindoula Health is seeking Independent Licensed Therapists (LMHC, LCSW, LMFT) for our Substance Use Disorder Program to remotely serve our substance exposed members in Washington State. The applicant must be licensed in Washington State, but can live anywhere in the US. Our Substance Use Disorder Program's focus is on prenatal and postpartum care and substance-exposed living populations. Our teams address substance exposed living and substance exposed pregnancy. You will work within a family-focused culture and have the benefit of learning both the clinical and business sides of the company. You will have a flexible schedule and the freedom to create groups and utilize evidence based practices you are most passionate about. As a clinician, you will work in collaborative settings to provide biopsychosocial assessments, individual and group therapy, and work with your team to coordinate care across a range of substance use disorder treatment settings. You will enjoy the flexibility and autonomy to work from home. Compensation: $75,000 a year based, plus excellent benefits and the opportunity to work with a fantastic team. Comprehensive Benefits Package includes: Medical, Dental and Vision Insurance Supplemental Life Insurance Short Term and Long Term Insurance paid by Mindoula 401k, with a company match 3 weeks paid vacation each year, 4 mental wellness days and 11 holidays Parental Leave: 8 weeks of paid parental leave Personal Development Program: $500 credit reimbursement per calendar year How you'll contribute: Assesses, plans and implements care strategies that are individualized by member and directed toward the most appropriate and least restrictive level of care. Collaborates with member, family and healthcare providers to develop an individualized plan of care. Conducts individual counseling and group therapy with adolescents and adults. Identifies and initiates referrals for social service programs - including financial, psycho-social, community and state supportive services. Advocates for members and families as needed to ensure the patient's needs and choices are fully represented and supported by the healthcare team. Utilizes approved clinical criteria to assess and determine appropriate level of care for members. Documents all member assessments, care plan and referrals provided. Responsible for achieving set goals; Key Performance Indicators (KPIs). Learning the StrongWell model and taking responsibility and ownership for outcome based care. Participates in interdisciplinary team meetings and utilization management rounds and provides information to assist with safe transitions of care. Promotes responsible and ethical stewardship of company resources. Maintains excellent punctuality and attendance during work hours. Qualifications: LCSW, LMFT, LMHC, in Washington State. Preferred experience with substance abuse population. Background in maternal; substance abuse preferred. Experience with adults and adolescents. Familiarity with Medicare and Medicaid procedures. Remote Work Experience. Come be part of the solution!

We are seeking a Certified Peer Recovery/Support Specialist to provide support to our members in Tennessee. This is a remote, work-from-home position that also requires travel within the community to visit members in their homes. We would love to speak with you about joining us if: You are caring and compassionate, and would enjoy helping individuals facing substance-exposed living make positive changes in their lives. If you have strong organizational skills and a talent for problem-solving. If you are a Peer Recovery Specialist or Peer Support Specialist and have successfully participated in a recovery program, then Mindoula wants you to join our team! Peer Recovery Specialists serve as role models for individuals facing substance-exposed living and are in varying phases of recovery. In this role, you would follow the Substance Use Disorder Program division of Mindoula's guidelines in planning care, assessing client needs, and completing screenings. You also would refer clients to resources as needed, and coordinate with the Substance Use Disorder Program team, primary care providers, managed care organizations, and community agencies to provide quality care for our clients. Compensation: The salary range for this position is between $20.67 - $22.12 per hour ($43,000 to $46,000 yearly). Pay is based on several factors including but not limited to education, work experience. In addition to your salary, Mindoula offers superior benefits. Comprehensive Benefits Package includes: Medical, Dental and Vision Insurance Supplemental Life Insurance Short Term and Long Term Insurance paid by Mindoula 401k, with a company match 3 weeks paid vacation each year, 4 mental wellness days and 11 holidays Parental Leave: 8 weeks of paid parental leave Personal Development Program: $500 credit reimbursement per calendar year Some of the responsibilities include: Identifying individual member needs and documenting interventions based on relationships and assessments. Providing support to members through a variety of settings and assisting with support groups, as needed. Contributing to case management meetings to ensure a team approach is delivered for each member. Completing documentation for member contacts, touches, cancellations and care plans based on organizational policies. Communicating professionally with members, families, physicians, community agencies, agency leadership and office staff. Following chain of command in communicating concerns or recommendations. Responsible for achieving set goals/Key Performance Indicators (KPI's). Representing and promoting Mindoula and the Substance Use Disorder program through participation and interaction with community, professional organizations and community outreach efforts. Participating in timely conflict resolution and treating people fairly and with respect. Supporting all members of the team in performance of their duties. Participating in any performance improvement processes and initiatives. Promoting responsible and ethical stewardship of Mindoula's resources. Maintaining excellent punctuality and attendance during work hours. Partnering with the enrollment team to grow the member census and identifying eligible members to enroll in program. Other duties as assigned Apply for our Peer Recovery Specialist position today for the opportunity to join a team of professionals who are proactive in making a difference in others' lives! We launched Mindoula because each of us has had personal experience with mental illness, either directly or through a loved one. We realized that the behavioral health system was broken and decided to take it upon ourselves to fix it by focusing on the people we serve, not their diagnoses or symptom sets. Each of us, and everyone we serve, is a person first, and a set of challenges second. Come be part of the solution!

Join Our Team at Mindoula Health! Care Manager, Suicide Prevention Program Type: Full-Time Compensation: $20.67 to $23.08 hourly ($43,000 to $48,000 a year) based on education and experience. Schedule: Full-time position with working hours from 11:00 AM to 7:30 PM Central Time, Monday through Friday. This role requires availability for 20% of shifts on weekends and evenings. Mindoula Health is committed to transforming the healthcare experience, and we're looking for experienced Care Managers to join our Teen Suicide Prevention Program in Louisiana. As part of our rapidly expanding team, you'll play a crucial role in providing virtual and in-person support to individuals and families affected by suicide ideation and attempts. If you're looking to make a meaningful impact, work in a collaborative environment, and help individuals navigate complex challenges, this is the role for you! What You'll Do: As a Care Manager in the Suicide Prevention Program, your role will be integral to improving the lives of individuals and their families who have experienced suicidal ideation and/or attempts. You'll provide access to appropriate healthcare and community services, while supporting members in managing their health and well-being. Member Engagement: Assist with outreach, engagement, and continuous support for a cohort of members, providing regular check-ins and personalized care. Care Coordination: Develop and coordinate community resources to address medical, behavioral, violence prevention, and social service needs. Crisis Management: Assess risk, perform crisis interventions, and ensure safety through tailored safety plans. Service Plan Development: Collaborate with members to assess care options and develop and update service plans, including leveraging benefits and community resources. Education & Advocacy: Educate members about mental and physical health, abuse prevention, medication, and available resources. Serve as an advocate between members, families, and providers. Appointment Scheduling: Assist in scheduling appointments and follow-ups, ensuring members attend their sessions and appointments. Documentation & Reporting: Maintain accurate and up-to-date records of all case management activities, documenting case notes in a professional, timely manner. Ideal Candidate: We're looking for a compassionate, detail-oriented Care Manager with a passion for helping others. If you're experienced in behavioral health or crisis intervention and have a strong understanding of mental health, substance use, and social service resources, you'll thrive in this role. Education & Experience Requirements: Required: Bachelor's degree in psychology, social work, or another applicable behavioral health discipline from an accredited institution. Preferred: Master's degree in a related field. Experience: At least 2 years of experience in a related role, preferably working with at-risk adolescents and young adults. Crisis Training: Crisis intervention training or similar certification is required. Skills: Knowledge of local resources, social determinants of health, mental health, substance abuse disorders, interpersonal violence, suicide ideation and social issues. Why Mindoula? Comprehensive Benefits Package: Medical, dental, and vision insurance, supplemental life insurance, short-term and long-term disability insurance, 401(k) with company match. Generous Time Off: 3 weeks of paid vacation, 4 mental wellness days, and 11 holidays each year. Parental Leave: 8 weeks of paid parental leave. Personal Development: $500 annual reimbursement for professional development. Flexible Schedule: Work remotely while maintaining a balance between work and life. Ready to make a difference? Apply today and help us transform healthcare for individuals and families affected by suicide ideation and attempts!

Mindoula Specialty Population Health Management Program Managers lead a team of Care Extenders to implement one of our programs, serve members, and deliver outcomes to our health plan partners. Their team of Care Extenders empower members to actively participate in improving their own health and wellness through personalized case management that targets each member's specific needs. An innovative Program Manager seeks creative solutions to support Care Extenders and program goals, leading the team toward the desired operational, clinical and financial outcomes. As the leader of a community-based team, they model a hands-on approach, empowering the team to meet members where they are and tapping into the wide range of local resources to deliver whole-person care. What you'll do... * Act as a player/coach, working alongside Care Extenders to build their skills in everyday situations and to directly support members in more challenging situations or as needs arise, such as: * Create service plans using all available information about the member, including screenings, conversations, data, and knowledge of community resources. Guide members in developing skills and/or strategies for managing problems and triggers to increase relapse prevention and reduce risk. * Encourage members to develop work skills and to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills and develop social relationships. * Educate members about mental or physical illness, abuse, violence prevention, medication, and available community and social resources. * Monitor, evaluate, and record members' progress according to measurable goals described in members' plans. * Build accountability communications about upcoming appointments. * Interact continuously with members, families, physicians (s), and other providers utilizing clinical knowledge and expertise to lower over-utilization of unnecessary resources. * Request consultation and diagnostic reports from network specialists as needed to support members in reaching their goals. * Report critical incidents and information regarding the quality-of-care issues. * Build communication strategies to ensure the team is engaging and building relationships with the member cohort in order to support members in reaching their goals. * Assess members for risk, make quick evaluations for risk, and respond within the parameters outlined within their safety plan, formulating and performing crisis intervention that ensures the safety of members as necessary to support the Care Extender team. * Develop and coordinate the development of community resource guides with an emphasis on medical health, behavioral health, violence prevention, and social services. * Identify Member's behavioral health diagnoses and ensure that the Member's service plan is comprehensive and appropriate for the Member's needs. * Lead our Care Extender team to ensure member needs are assessed adequately and that all members have an appropriate care plan and are making consistent progress toward their goals and graduation from the program. * Coordinate caseloads and assist in referring new members to appropriate Care Extenders. * Ensure the team's schedules meet program needs. * Participate in the screening, interviewing, and hiring of new team members. Provide orientation and training for new team members, conduct performance reviews, and continuously coach the team to build skills and improve performance. * Lead enrollment activities as needed to build a new market or maintain the current cohort, depending on where the program is in its lifecycle. * Ensure the team meets all Key Performance Indicators, coaching and training the team as necessary to keep the team on track to meet/exceed expectations and deliver outcomes for individual members and health plan partners. * Perform regular documentation reviews to ensure quality and for training purposes. * Analyze team performance to identify gaps and challenges and create plans to improve performance as needed. * Collect and synthesize data that highlights member outcomes to support team training, improve high-quality engagement, deepen internal understanding across markets, strengthen relationships with our partners, and enable us to continually drive toward results. * Lead regular internal case review sessions, with individuals and with the team, for quality and training purposes. Participate in external case management meetings with health plan partners as needed. * Perform required duties to maintain all program-related and administrative data/reports, statistical records, and other data collection activities. * Partner with the billing team to review prepared claims to ensure they accurately reflect services provided and provide additional information as needed. What you'll need... * A Qualified Mental Health Professional (QMHP) holding one of the following clinical licenses, in Texas, Indiana, and/or Tennessee: * Licensed Clinical Social Worker (LCSW) * Licensed Professional Counselor (LPC) * Licensed Marriage and Family Therapist (LMFT) * Licensed Psychologist (PhD or PsyD), or equivalent * Experience leading, building and implementing programs and delivering outcomes. * Strong experience leading a team. * Experience with Health Coaching or Medical Social Work preferred. * Master's degree in behavioral health, social work or health care management from an accredited university required. Location... This is a 100% remote position.

Our team is seeking Case Managers to work with us in or near Nashville, Tennessee. Case Managers are one of Mindoula's key front-line roles in delivering our Population Health Program. Our Case Manager works closely with Mindoula's members in the community to understand their behavioral and medical health conditions, as well as their social determinants of health needs, and help our members achieve better health outcomes. Travel: This position requires up to 50% travel (locally) and, therefore, requires the employee has reliable transportation Compensation: The compensation range is between $20.67 to $23.08 hourly ($43,000 to $48,000 a year) based on education and experience. What is IVRP? Coordinated supportive services to participants who have experienced acts of interpersonal violence. The program consists of a highly individualized series of violence- and safety-related, social determinants of health-focused, and cost-reducing interventions. How you'll contribute: Conduct meaningful outreach, provide education, and drive member enrollment In partnership with the member, create a Service Plan to guide engagement based on member diagnoses, results of screenings, as well as care gaps Build measurable goals for members to develop skills and/or strategies for managing challenges and triggers to reduce hospital admissions/readmissions and use of the ER, and record outcomes Coordinate community resources for each member to support them in achieving their goals as outlined in their Service Plans, created with an emphasis on meeting behavioral health and medical needs, and closing gaps identified in the social determinants of health Act as an advocate and liaison between the care team (family, physician, facilities, and/or agencies) and member Schedule appointments, build accountability, and follow-up services for members Elevate critical incidents and information regarding any quality-of-care concerns Report hospital diversions, productivity, and other outcomes weekly Prepare and maintain all required records, reports, consents, and members' diagnostic records Education & Experience: Bachelor's Degree required in nursing, social work, or other health and human services discipline Completion of supervised fieldwork and experience in case management, health, or behavioral health preferred Experience as a Certified Case Manager (CCM), Community Health Worker (CHW) or Peer Support Specialist (PSS), or Accredited Case Manager (ACM) preferred Knowledge of local resources, social determinants of health, mental health, substance abuse disorders, violence, and social issues is required What we offer: Insurance: Medical, dental, and vision insurance for you and dependents, 401K Time Off: 11 Holidays and 15 Vacation days, 4 Wellness days Wellbeing: Employee Assistance Program and Wellness programs are available to you and dependents Freedom: Design your own workday - we've been remote-first from our founding Responsibility: You get what you need to excel (MacBook, iPhone, remote technologies)

The Program Manager will lead a team of Care Extenders in Mindoula's Interpersonal Violence Reduction Program, serving members, and delivering outcomes to our health plan partners. Their team of Care Extenders empower members to actively participate in improving their own health and wellness through personalized case management that targets each member's specific needs. An innovative Program Manager seeks creative solutions to support Care Extenders and program goals, leading the team toward the desired operational, clinical and financial outcomes. As the leader of a community-based team, they model a hands-on approach, empowering the team to meet members where they are and tapping into the wide range of local resources to deliver whole-person care. Location and Hours... 100% Remote. Preferred location is Louisiana or in the same region. This manager will lead our team in Louisiana. The hours are Monday-Friday, 8 AM to 6 PM Central time. What you'll do... * Act as a player/coach, working alongside Care Extenders to build their skills in everyday situations and to directly support members in more challenging situations or as needs arise, such as: * Create service plans using all available information about the member, including screenings, conversations, data, and knowledge of community resources. Guide members in developing skills and/or strategies for managing problems and triggers to increase relapse prevention and reduce risk. * Encourage members to develop work skills and to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills and develop social relationships. * Educate members about mental or physical illness, abuse, violence prevention, medication, and available community and social resources. * Monitor, evaluate, and record members' progress according to measurable goals described in members' plans. * Build accountability communications about upcoming appointments. * Interact continuously with members, families, physicians (s), and other providers utilizing clinical knowledge and expertise to lower over-utilization of unnecessary resources. * Request consultation and diagnostic reports from network specialists as needed to support members in reaching their goals. * Report critical incidents and information regarding the quality-of-care issues. * Build communication strategies to ensure the team is engaging and building relationships with the member cohort in order to support members in reaching their goals. * Assess members for risk, make quick evaluations for risk, and respond within the parameters outlined within their safety plan, formulating and performing crisis intervention that ensures the safety of members as necessary to support the Care Extender team. * Develop and coordinate the development of community resource guides with an emphasis on medical health, behavioral health, violence prevention, and social services. * Identify Member's behavioral health diagnoses and ensure that the Member's service plan is comprehensive and appropriate for the Member's needs. * Lead our Care Extender team to ensure member needs are assessed adequately and that all members have an appropriate care plan and are making consistent progress toward their goals and graduation from the program. * Coordinate caseloads and assist in referring new members to appropriate Care Extenders. * Ensure the team's schedules meet program needs. * Participate in the screening, interviewing, and hiring of new team members. Provide orientation and training for new team members, conduct performance reviews, and continuously coach the team to build skills and improve performance. * Lead enrollment activities as needed to build a new market or maintain the current cohort, depending on where the program is in its lifecycle. * Ensure the team meets all Key Performance Indicators, coaching and training the team as necessary to keep the team on track to meet/exceed expectations and deliver outcomes for individual members and health plan partners. * Perform regular documentation reviews to ensure quality and for training purposes. * Analyze team performance to identify gaps and challenges and create plans to improve performance as needed. * Collect and synthesize data that highlights member outcomes to support team training, improve high-quality engagement, deepen internal understanding across markets, strengthen relationships with our partners, and enable us to continually drive toward results. * Lead regular internal case review sessions, with individuals and with the team, for quality and training purposes. Participate in external case management meetings with health plan partners as needed. * Perform required duties to maintain all program-related and administrative data/reports, statistical records, and other data collection activities. * Partner with the billing team to review prepared claims to ensure they accurately reflect services provided and provide additional information as needed. What you'll need... * A Qualified Mental Health Professional (QMHP) holding one of the following licenses, preferably in Louisiana: * Licensed Clinical Social Worker (LCSW) * Clinical Professional Counselor (CPC) or Licensed Professional Counselor (LPC) * Licensed Marriage and Family Therapist (LMFT) * Licensed Psychologist (PhD or PsyD), or equivalent * If license is not in Louisiana, it needs to be in one of the following states where this program is active: Indiana, Louisiana, Nevada, Tennessee, Texas, or Florida. * Experience leading, building and implementing programs and delivering outcomes. * Strong experience leading a team required. * Experience behavioral health related to domestic violence is preferred. * Master's degree in behavioral health, social work or health care management from an accredited university required.

Mindoula Health is seeking a Florida-licensed Therapist (LPC, LCSW, LMFT, LMHC) to remotely support members in our Substance Use Disorder Program, which focuses on prenatal and postpartum care as well as substance-exposed populations. Candidates may live anywhere in the U.S. In this family-focused program, you'll address substance-exposed living and pregnancy while gaining experience in both the clinical and business aspects of care. You'll have a flexible schedule, the ability to work from home, and the freedom to create groups and use the evidence-based practices you're most passionate about. Responsibilities include completing biopsychosocial assessments, providing individual and group therapy, and collaborating with your team to coordinate care across various substance use treatment settings. Compensation: $75,000 a year plus amazing benefits and the opportunity to work with a great team. Comprehensive Benefits Package includes: * Medical, Dental and Vision Insurance * Supplemental Life Insurance * Short Term and Long Term Insurance paid by Mindoula * 401k, with a company match * 3 weeks paid vacation each year, 4 mental wellness days and 11 holidays * Parental Leave: 8 weeks of paid parental leave * Personal Development Program: $500 credit reimbursement per calendar year How you'll contribute: * Assesses, plans and implements care strategies that are individualized by member and directed toward the most appropriate and least restrictive level of care. * Collaborates with member, family and healthcare providers to develop an individualized plan of care. * Conducts individual counseling and group therapy with adolescents and adults. * Identifies and initiates referrals for social service programs - including financial, psycho-social, community and state supportive services. * Advocates for members and families as needed to ensure the patient's needs and choices are fully represented and supported by the healthcare team. * Utilizes approved clinical criteria to assess and determine appropriate level of care for members. * Documents all member assessments, care plan and referrals provided. * Responsible for achieving set goals; Key Performance Indicators (KPIs). * Learning the StrongWell model and taking responsibility and ownership for outcome based care. * Participates in interdisciplinary team meetings and utilization management rounds and provides information to assist with safe transitions of care. * Promotes responsible and ethical stewardship of company resources. * Maintains excellent punctuality and attendance during work hours. Qualifications: * LCSW, LMFT, LPC, LMHC in Florida. * Preferred experience with substance abuse population. * Background in maternal; substance abuse preferred. * Experience with adults and adolescents. * Familiarity with Medicare and Medicaid procedures. * Remote Work Experience. Come be part of the solution!

We are seeking a Certified Peer Recovery/Support Specialist to provide support to our members in Tennessee. This is a remote, work-from-home position that also requires travel within the community to visit members in their homes. We would love to speak with you about joining us if: You are caring and compassionate, and would enjoy helping individuals facing substance-exposed living make positive changes in their lives. If you have strong organizational skills and a talent for problem-solving. If you are a Peer Recovery Specialist or Peer Support Specialist and have successfully participated in a recovery program, then Mindoula wants you to join our team! Peer Recovery Specialists serve as role models for individuals facing substance-exposed living and are in varying phases of recovery. In this role, you would follow the Substance Use Disorder Program division of Mindoula's guidelines in planning care, assessing client needs, and completing screenings. You also would refer clients to resources as needed, and coordinate with the Substance Use Disorder Program team, primary care providers, managed care organizations, and community agencies to provide quality care for our clients. Compensation: The salary range for this position is between $20.67 - $22.12 per hour ($43,000 to $46,000 yearly). Pay is based on several factors including but not limited to education, work experience. In addition to your salary, Mindoula offers superior benefits. Comprehensive Benefits Package includes: * Medical, Dental and Vision Insurance * Supplemental Life Insurance * Short Term and Long Term Insurance paid by Mindoula * 401k, with a company match * 3 weeks paid vacation each year, 4 mental wellness days and 11 holidays * Parental Leave: 8 weeks of paid parental leave * Personal Development Program: $500 credit reimbursement per calendar year Some of the responsibilities include: * Identifying individual member needs and documenting interventions based on relationships and assessments. * Providing support to members through a variety of settings and assisting with support groups, as needed. * Contributing to case management meetings to ensure a team approach is delivered for each member. * Completing documentation for member contacts, touches, cancellations and care plans based on organizational policies. * Communicating professionally with members, families, physicians, community agencies, agency leadership and office staff. * Following chain of command in communicating concerns or recommendations. * Responsible for achieving set goals/Key Performance Indicators (KPI's). * Representing and promoting Mindoula and the Substance Use Disorder program through participation and interaction with community, professional organizations and community outreach efforts. * Participating in timely conflict resolution and treating people fairly and with respect. * Supporting all members of the team in performance of their duties. * Participating in any performance improvement processes and initiatives. * Promoting responsible and ethical stewardship of Mindoula's resources. * Maintaining excellent punctuality and attendance during work hours. * Partnering with the enrollment team to grow the member census and identifying eligible members to enroll in program. * Other duties as assigned Apply for our Peer Recovery Specialist position today for the opportunity to join a team of professionals who are proactive in making a difference in others' lives! We launched Mindoula because each of us has had personal experience with mental illness, either directly or through a loved one. We realized that the behavioral health system was broken and decided to take it upon ourselves to fix it by focusing on the people we serve, not their diagnoses or symptom sets. Each of us, and everyone we serve, is a person first, and a set of challenges second. Come be part of the solution!

Mindoula Health is seeking Bilingual in Spanish Behavioral Health Care Manager's to work with us full-time & remotely from anywhere within the United States. Mindoula's teams of Care Managers, supported by technology including a mobile engagement app, proprietary psychometrics, and predictive analytics, are the key to its success! How you'll contribute: Efficiently accept patient handoffs from an Intake Care Manager and seamlessly continue care. Develop rapport with patients to create a safe therapeutic environment and assist them in developing insight into themselves, their patterns, and their relationships. Encourage patients to express feelings and discuss what is happening in their lives, assisting them in developing insight into themselves and their relationships. Guide patients in developing skills and/or strategies for managing problems and triggers to increase relapse prevention and reduce risk. Encourage patients to develop work skills and to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills and develop social relationships through brief therapeutic interventions including but not limited to motivational interviewing, behavioral activation, and problem-solving therapy. Educate patients on medication, and the importance of medication adherence, and monitor patients' medication and medication-related problems. Reporting all findings to PCP and Psychiatric Consultants. Responsible for communicating treatment recommendations, ensuring recommendations are being addressed by PCP, and communicating updates reported by PCP and/or patient to a psychiatrist. Match daily calendar to documentation in Mindoula's electronic medical record - MMR. Reflect all billable activity in case of notes on MMR entered within 24 hours after billable activity. Present follow-ups to the psychiatrist with necessary information during case presentation. Counsel patients about their mental or physical illness, abuse, medication, and available community and social resources. Assess patients for risk, make quick evaluations for risk, develop safety plans and respond within the parameters outlined within their safety plan, formulating and performing crisis interventions ensuring the safety of patients as necessary. Monitor, evaluate, and record the patient's progress using validated assessments each month that the patient is in the program. Prepare and maintain all required records, reports, paperwork, and patients' diagnostic records, maintaining the confidentiality of patients at all times. Use clear and accurate verbal and written communication skills to facilitate communication with patients, patient's family/caregivers, staff, and the treatment team Produce high-quality documentation that enables the patients to receive the best treatment possible. Competently relate to patients, their families, and agencies involved with patients through above-average interpersonal skills. Education & Experience: Master's Degree required in psychology, social work, or another behavioral health disciplines from an accredited college or university. Bilingual in Spanish and English is required Proficient in Microsoft Word, Google Suite (calendar, docs, sheets, slides, etc.) Strong data entry and documentation experience Work experience with Electronic Medical Records Experience with CBT, Behavioral Health Assessments and Motivational Interviewing Mission-Obsessed Teammates; It all starts with a team of humble colleagues who care passionately about our clients, our mission, and each other. We approach our work as an act toward a revolution in healthcare. From clinicians to data scientists to engineers, everyone at Mindoula plays a critical role in leading members through a journey of healing and transformation. What we offer: Insurance: Medical, dental, and vision insurance for you and your dependents Time Off: Holiday, Vacation, and Mental Health Days Wellbeing: Employee Assistance Programs and Wellness programs available to you and your dependents Culture: We work with and for each other Remote work 100% Responsibility: You get what you need to excel (MacBook, iPhone, remote technologies) Come be part of the solution! Mindoula Health is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), marital status, sexual orientation, gender identity, credit history, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws.

Our team is seeking Case Managers to work with us in or near Nashville, Tennessee. Case Managers are one of Mindoula's key front-line roles in delivering our Population Health Program. Our Case Manager works closely with Mindoula's members in the community to understand their behavioral and medical health conditions, as well as their social determinants of health needs, and help our members achieve better health outcomes. What is IVRP? Coordinated supportive services to participants who have experienced acts of interpersonal violence. The program consists of a highly individualized series of violence- and safety-related, social determinants of health-focused, and cost-reducing interventions. How you'll contribute: Conduct meaningful outreach, provide education, and drive member enrollment In partnership with the member, create a Service Plan to guide engagement based on member diagnoses, results of screenings, as well as care gaps Build measurable goals for members to develop skills and/or strategies for managing challenges and triggers to reduce hospital admissions/readmissions and use of the ER, and record outcomes Coordinate community resources for each member to support them in achieving their goals as outlined in their Service Plans, created with an emphasis on meeting behavioral health and medical needs, and closing gaps identified in the social determinants of health Act as an advocate and liaison between the care team (family, physician, facilities, and/or agencies) and member Schedule appointments, build accountability, and follow-up services for members Elevate critical incidents and information regarding any quality-of-care concerns Report hospital diversions, productivity, and other outcomes weekly Prepare and maintain all required records, reports, consents, and members' diagnostic records Education & Experience: Bachelor's Degree required in nursing, social work, or other health and human services discipline Completion of supervised fieldwork and experience in case management, health, or behavioral health preferred Experience as a Certified Case Manager (CCM), Community Health Worker (CHW) or Peer Support Specialist (PSS), or Accredited Case Manager (ACM) preferred Knowledge of local resources, social determinants of health, mental health, substance abuse disorders, violence, and social issues is required Travel: This position requires up to 50% travel (locally) and, therefore, requires the employee has reliable transportation Compensation: The compensation range is between $20.67 to $23.08 hourly based on education and experience. What we offer: Insurance: Medical, dental, and vision insurance for you and dependents, 401K Time Off: 11 Holidays and 15 Vacation days, 4 Wellness days Wellbeing: Employee Assistance Program and Wellness programs are available to you and dependents Freedom: Design your own workday - we've been remote-first from our founding Responsibility: You get what you need to excel (MacBook, iPhone, remote technologies)

Mindoula Health is seeking a Florida-licensed Therapist (LPC, LCSW, LMFT, LMHC) to remotely support members in our Substance Use Disorder Program, which focuses on prenatal and postpartum care as well as substance-exposed populations. Candidates may live anywhere in the U.S. In this family-focused program, you'll address substance-exposed living and pregnancy while gaining experience in both the clinical and business aspects of care. You'll have a flexible schedule, the ability to work from home, and the freedom to create groups and use the evidence-based practices you're most passionate about. Responsibilities include completing biopsychosocial assessments, providing individual and group therapy, and collaborating with your team to coordinate care across various substance use treatment settings. Compensation: $75,000 a year plus amazing benefits and the opportunity to work with a great team. Comprehensive Benefits Package includes: * Medical, Dental and Vision Insurance * Supplemental Life Insurance * Short Term and Long Term Insurance paid by Mindoula * 401k, with a company match * 3 weeks paid vacation each year, 4 mental wellness days and 11 holidays * Parental Leave: 8 weeks of paid parental leave * Personal Development Program: $500 credit reimbursement per calendar year How you'll contribute: * Assesses, plans and implements care strategies that are individualized by member and directed toward the most appropriate and least restrictive level of care. * Collaborates with member, family and healthcare providers to develop an individualized plan of care. * Conducts individual counseling and group therapy with adolescents and adults. * Identifies and initiates referrals for social service programs - including financial, psycho-social, community and state supportive services. * Advocates for members and families as needed to ensure the patient's needs and choices are fully represented and supported by the healthcare team. * Utilizes approved clinical criteria to assess and determine appropriate level of care for members. * Documents all member assessments, care plan and referrals provided. * Responsible for achieving set goals; Key Performance Indicators (KPIs). * Learning the StrongWell model and taking responsibility and ownership for outcome based care. * Participates in interdisciplinary team meetings and utilization management rounds and provides information to assist with safe transitions of care. * Promotes responsible and ethical stewardship of company resources. * Maintains excellent punctuality and attendance during work hours. Qualifications: * LCSW, LMFT, LPC, LMHC in Florida. * Preferred experience with substance abuse population. * Background in maternal; substance abuse preferred. * Experience with adults and adolescents. * Familiarity with Medicare and Medicaid procedures. * Remote Work Experience. Come be part of the solution!

The Adolescent and Young Adult Suicide Prevention Program (SPP) is an analytics, engagement, and tech-enabled program designed to identify, engage, and holistically support the family system of adolescents and young adults (ages 12 - 26) at high and critical risk of suicide. The SPP addresses the entire family system by providing virtual support to the parents and guardians of critical risk adolescent and young adult members, as well as team-based, 24/7 virtual and in-person support to the members themselves. Mindoula Population Health - SPP Program Managers lead a team of Care Extenders to implement and enhance the SPP program, serve members, and deliver outcomes to our health plan partners. Their team of Care Extenders empower members to actively participate in improving their own health and wellness through personalized case management that targets each member's specific needs. An innovative Program Manager develops and implements creative strategies to support Care Extenders and program goals, leading the team toward the desired operational, clinical and financial outcomes. As the leader of a community-based team, they model a hands-on approach, empowering the team to meet members where they are and tapping into the wide range of local resources to deliver whole-person care. Location and Hours... 100% Remote in the United States Hours: Monday-Friday 10:00 AM - 8:00 PM Central time. What you will do... Act as a player/coach, working alongside Care Extenders (CE) to build their skills in everyday situations and to directly support members in more challenging situations or as needs arise, such as: Assess members for risk, make quick evaluations for risk, and respond within the parameters outlined within their safety plan, formulating and performing crisis intervention that ensures the safety of members as necessary to support the Care Extender team. Screen eligible and active members for behavioral health, medical, and social needs. Assist the Care Extender to prioritize needs. Identify members' urgent safety needs and partner with the Care Extender and member to create a safety plan upon enrollment to be utilized during periods of crisis. Create service plans using all available information about the member, including screenings, conversations, data, and knowledge of community resources. Guide members in developing skills and/or strategies for managing problems and triggers to increase relapse prevention and reduce risk. Encourage members to develop work skills and to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills and develop social relationships. Educate members about mental or physical illness, abuse, violence prevention, medication, and available community and social resources. Monitor, evaluate, and record members' progress according to measurable goals described in members' plans. Build accountability communications about upcoming appointments. Interact continuously with members, families, physicians (s), and other providers utilizing clinical knowledge and expertise to lower over-utilization of unnecessary resources. Request consultation and diagnostic reports from network specialists as needed to support members in reaching their goals. Report critical incidents and information regarding the quality-of-care issues. Build communication strategies to ensure the team is engaging and building relationships with the member cohort in order to support members in reaching their goals. Develop and coordinate the development of community resource guides with an emphasis on behavioral health, medical health, violence prevention, and social services. Identify the member's behavioral health diagnoses and ensure that the member's service plan is comprehensive and appropriate for their needs. Lead our Care Extender team to ensure member needs are assessed adequately and that all members have an appropriate service plan and are making consistent progress toward their goals and graduation from the program. Coordinate caseloads and assist in referring new members to appropriate Care Extenders. Ensure the team's schedules meet program needs. Participate in the screening, interviewing, and hiring of new team members. Provide orientation and training for new team members, conduct performance reviews, and continuously coach the team to build skills and improve performance. Lead enrollment activities as needed to build a new market or maintain the current cohort, depending on where the program is in its lifecycle. Ensure the team meets all Key Performance Indicators, coaching and training the team as necessary to keep the team on track to meet/exceed expectations and deliver outcomes for individual members and health plan partners. Perform regular documentation reviews to ensure quality and for training purposes. Analyze team performance to identify gaps and challenges and create plans to improve performance as needed. Collect and synthesize data that highlights member outcomes to support team training, improve high-quality engagement, deepen internal understanding across markets, strengthen relationships with our partners, and enable us to continually drive toward results. Lead regular internal case review sessions, with individuals and with the team, for quality and training purposes. Participate in external case management meetings with health plan partners as needed.Perform required duties to maintain all program-related and administrative data/reports, statistical records, and other data collection activities. Partner with the billing team to review prepared claims to ensure they accurately reflect services provided and provide additional information as needed. What you'll need... A clinical licensure is required. The following clinical licensures are accepted: Licensed Clinical Social Worker (LCSW) Clinical Professional Counselor (CPC) or Licensed Professional Counselor (LPC) Licensed Marriage and Family Therapist (LMFT) Licensed Psychologist (PhD or PsyD), or equivalent Licensure in a state where the program is active (WA, IN, NV, TX, TN, or LA) is preferred. If license is in a different state, adding one of the program's active states is will be required. 3-5 years experience managing a team, building and implementing programs, and delivering outcomes. Master's degree in behavioral health, social work or health care management from an accredited university required. Management and compliance: Experience ensuring care is delivered according to applicable laws, regulations, policies and procedures, supporting the organization's integrity efforts by acting in an ethical and appropriate manner and that the team is operating at a level of excellence befitting our brand. Relationship Management: Ability to develop, maintain, and strengthen relationships and partnerships with others inside or outside the organization. Problem Solving: Track record of identifying needs and taking independent action to implement change when and where it is needed; results oriented. Ability to plan, organize, manage time, and prioritize multiple tasks and assignments. Use effective follow through. Communication: Excellent listening, verbal and written communication skills. Strong ability to clearly and accurately, relay information to staff, business partners, stakeholders, and clients. Collaboration: Ability to work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness. Member and Crisis Management: Ability to provide case/care management in routine and crisis situations.

Mindoula Health is seeking a Florida-licensed Therapist (LPC, LCSW, LMFT, LMHC) to remotely support members in our Substance Use Disorder Program, which focuses on prenatal and postpartum care as well as substance-exposed populations. Candidates may live anywhere in the U.S. In this family-focused program, you'll address substance-exposed living and pregnancy while gaining experience in both the clinical and business aspects of care. You'll have a flexible schedule, the ability to work from home, and the freedom to create groups and use the evidence-based practices you're most passionate about. Responsibilities include completing biopsychosocial assessments, providing individual and group therapy, and collaborating with your team to coordinate care across various substance use treatment settings. Compensation: $75,000 a year plus amazing benefits and the opportunity to work with a great team. Comprehensive Benefits Package includes: Medical, Dental and Vision Insurance Supplemental Life Insurance Short Term and Long Term Insurance paid by Mindoula 401k, with a company match 3 weeks paid vacation each year, 4 mental wellness days and 11 holidays Parental Leave: 8 weeks of paid parental leave Personal Development Program: $500 credit reimbursement per calendar year How you'll contribute: Assesses, plans and implements care strategies that are individualized by member and directed toward the most appropriate and least restrictive level of care. Collaborates with member, family and healthcare providers to develop an individualized plan of care. Conducts individual counseling and group therapy with adolescents and adults. Identifies and initiates referrals for social service programs - including financial, psycho-social, community and state supportive services. Advocates for members and families as needed to ensure the patient's needs and choices are fully represented and supported by the healthcare team. Utilizes approved clinical criteria to assess and determine appropriate level of care for members. Documents all member assessments, care plan and referrals provided. Responsible for achieving set goals; Key Performance Indicators (KPIs). Learning the StrongWell model and taking responsibility and ownership for outcome based care. Participates in interdisciplinary team meetings and utilization management rounds and provides information to assist with safe transitions of care. Promotes responsible and ethical stewardship of company resources. Maintains excellent punctuality and attendance during work hours. Qualifications: LCSW, LMFT, LPC, LMHC in Florida. Preferred experience with substance abuse population. Background in maternal; substance abuse preferred. Experience with adults and adolescents. Familiarity with Medicare and Medicaid procedures. Remote Work Experience. Come be part of the solution!