MindPoint Group jobs in Atlanta, GA

We are seeking a Commercial Construction Working Field Superintendent (Traveling) to join our team! You will oversee project planning, scheduling, budgeting, and implementation. Responsibilities: Oversee all aspects of the construction project. Complete diagnostics and inspections of work orders from commercial properties. Knowledge of electrical, framing, drywall, painting, minor plumbing, and occasional roof inspections. Perform on the spot service repairs for emergency work orders. Provide the highest level of Customer Service. Maintain a safe and clean work environment. Supervise and assist onsite personnel and subcontractors when projects are beyond self-performing. Interface with project inspectors, contractors, architects, engineers, city and county officials, and clients. Maintain high standards of workmanship that adhere to original plans and specification. Self-Perform items such as drywall, ceilings, paint, set door frames, etc. if required. Qualifications: Able to work with tools Health care experience recommended Must be willing to relocate temporarily to current job sites Strong leadership qualities Strong negotiation skills Deadline and detail-oriented Carpentry Salary negotiable based on experience and skills Truck allowance available

**Please only local candidates to Atlanta GA 83738 TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence. Our client, a leading medical publishing company is hiring an Executive Editor, HCP Omnichannel Content for a 6+ months RTH contracting assignment. Must have skills: Bachelors degree in Journalism, Communications, Marketing, Design or a related field Minimum of 3 years of experience in digital content ideation and development Strong storytelling skills and creative thinking about how to engage audiences Understanding of how to use AI to help drive optimal creation Experience with a variety of content types: text, imagery, multimedia, interactive and channel-drive types (e.g., social) Deep knowledge of health and medical topics, ideally with some familiarity with healthcare professional needs Preferred skills: Demonstrated strong content judgement Advanced editing and storytelling skills Curiosity about audiences, ideas and information Ability to interpret and explain statistical data Pay: $47-48/hour W2 Location: Atlanta GA (hybrid) Responsibilities: The editor ideates and creates tests of omnichannel content to support our audience-first strategy, with a primary focus on engaging healthcare professionals (HCPs) This position also helps maintain successful omnichannel content tests with ongoing content, ensuring performance stays stable or grows This position partners tightly with our marketing innovation team to ideate and execute our ideas for attracting and engaging audiences across our channels and platforms The ideal candidate has strong creative abilities, excellent communication and organizational skills, and an understanding of medicine and science Adept at managing multiple projects and changing priorities and working within a matrixed organization

At M-Tech Systems, our company mission is to increase yield in protein production to help feed the growing world population without compromising animal welfare or damaging the planet. We aim to create software that delivers real-time data to the entire supply chain that allows producers to get better insight into what is happening on their farms and what they can do to responsibly improve production. M-Tech Systems is the industry-leading provider for Live Animal Protein Production Performance Management Tools. For over 30 years, M-Tech Systems has provided cutting-edge enterprise data solutions for all aspects of the live poultry operations cycle. We provide our customers with solutions in Business Intelligence, Live Production Accounting, Production Planning, and Remote Data Management-all through an integrated system. Our applications can currently be found running businesses on six continents in over 50 countries. M-Tech has built an international reputation for equipping our customers with the power to utilize comprehensive data to maximize profitability. With nearly 300 employees globally, M-Tech Systems currently has main offices in Mexico, United States, and Brazil, with additional resources in key markets around the world. M-Tech Systems USA's headquarters is based in Atlanta, Georgia and has approximately 90 team members in a casual, collaborative environment. Our work culture here is based on a passion for helping our clients feed the world, resulting in a flexible and rewarding atmosphere. We pride ourselves for having a working atmosphere that encourages collaboration, exceptional development tooling, training, and ongoing opportunities to work with senior and executive management. Job Summary We are seeking a highly skilled Product Researcher to gather, synthesize, and present deep insights into customers, markets, and competitors in the agriculture and animal protein industries (with a focus on poultry/swine), enabling data-driven product decisions and de-risking roadmap investments. Our product strategy depends on making informed decisions about customer needs, market shifts, competitive activity, and emerging technologies. We currently rely on ad hoc research by product managers, which dilutes their focus on delivery. A dedicated Product Researcher will provide ongoing, structured insight into producer workflows, pain points, adoption barriers, and technology trends, ensuring our roadmap aligns with real market demand and delivers measurable ROI. Essential Functions & Responsibilities Customer Research: Conduct qualitative and quantitative research (interviews, surveys, ethnographic studies, observational visits) with producers, integrators, veterinarians, and supply chain stakeholders. Market Intelligence: Maintain a continuous view of market size, segment trends, adoption rates, and economic forces affecting agriculture and animal protein production. Competitive Analysis: Track competitor product offerings, pricing, go-to-market strategies, and positioning; produce battlecards and threat assessments for internal teams. Industry Monitoring: Stay on top of regulatory changes (animal welfare, food safety, environmental compliance), technology innovations (IoT sensors, AI, genetics), and industry events. Data Synthesis: Convert raw research data into actionable insights, clear reports, and visualizations that influence roadmap and GTM decisions. Persona Development: Maintain and update detailed buyer and user personas for each segment, grounded in real-world data and behavioral patterns. Usability Feedback: Partner with Product Design and PMs to test prototypes, assess UX, and validate product-market fit before full development. Insight Repository: Own and organize a centralized repository of customer and market insights accessible to Product, Marketing, and Sales. Business Case Support: Assist PMs in quantifying opportunity size, expected ROI, and adoption forecasts for proposed features and modules. Cross-Functional Collaboration: Share research findings in a way that's digestible for engineering, marketing, sales, and leadership teams. Education and Experience 3-5+ years in product research, user research, market analysis, or related role. Direct experience in agriculture, livestock production, or food supply chain; poultry/swine industry familiarity strongly preferred. Proven track record of designing and executing research projects that influenced product decisions. Strong interviewing, survey design, and data analysis skills. Comfortable translating complex findings into business-friendly reports and presentations. Familiarity with SaaS products, digital tools, and technology adoption cycles in traditional industries. Willingness to travel for on-site customer visits, plant/farm tours, and industry events. Preferred Personal Skills/Abilities Curiosity: Relentless drive to understand “why” behind user behavior. Empathy: Ability to see problems through the eyes of farmers, integrators, and operations managers. Analytical Rigor: Comfortable with both qualitative nuance and quantitative depth. Influence: Communicates findings persuasively to drive alignment. Organized: Maintains a clean, accessible repository of insights and references. Tools and Systems Survey & interview platforms (Typeform, Qualtrics) Collaboration & documentation (Confluence, Notion, Miro) Analytics (Tableau, Power BI, Excel, Pendo/Amplitude CRM (HubSpot) for account/customer data Project management tools (Jira, Trello, or similar) EEO Statement Integrated into our shared values is M-Tech's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. M-Tech is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance, and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at M-Tech has an ongoing responsibility to respect and support a globally diverse environment.

We are looking for a Mainframe Assembler who has done coding from scratch in Assembler. This project is 95% based on ASSEMBLER and 5% on COBOL. Responsibilities: • Candidate must have Coding experience from scratch in Assembler • At least 8-10 years of experience in COBOL ASM CICS and DB2 • Experience working in DB2 Stored procedures Native SP SQL • At least 8-10 years of experience in software development life cycle • Strong Analytical design skills • Ability to lead the activities related to requirements elicitation creation and review of design provide pseudo code to the team assign and review tasks mentor individuals • Good written and verbal communication skills • Experience and desire to work in a Global delivery environment • Develop and maintain moderately complex to complex software components of the business application system using available developer tools • Create execute and review test plans define and establish test data • Create and maintain software documentation and query and report system data using reporting tools • The job also entails sitting as well as working at a computer for extended periods of time • Should be able to communicate by telephone email or face to face

The Maintenance Planning Specialist is responsible for developing and executing the daily and weekly maintenance planning process at Plant McDonough. This role ensures effective coordination and scheduling of maintenance activities to maximize equipment reliability, minimize downtime, and support safe, efficient plant operations. The specialist will lead the 4-week planning process, develop job plans for both mechanical and electrical crafts, and contribute to the plant's long-term maintenance strategy. KEY RESPONSIBILITIES Maintenance Strategy: Support the development and implementation of the plant's preventive and predictive maintenance strategies. Analyze equipment performance data to identify opportunities for improvement in reliability and maintenance efficiency. Collaborate with reliability engineers and operations to align maintenance activities with reliability goals. Planning & Scheduling: Lead the 4-week maintenance planning process, ensuring all work orders are properly scoped, prioritized, and scheduled. Develop detailed job plans for mechanical and electrical maintenance tasks, including labor, materials, tools, and safety requirements. Coordinate with operations, maintenance supervisors, and procurement to ensure resource availability and readiness for planned work. Maintain and update the Maximo with accurate job plans, schedules, and feedback. Execution Support: Facilitate daily and weekly planning meetings with all teams. Review completed work orders and provide feedback to improve future job plans and planning accuracy. Monitor compliance with maintenance schedules and adjust plans as needed based on plant priorities and emergent work. Continuous Improvement: Identify and implement process improvements to enhance planning efficiency and maintenance effectiveness. Support training and development of maintenance personnel on planning best practices. Participate in corrective action reports, root cause analysis, and reliability improvement initiatives. QUALIFICATIONS 5+ years of experience in maintenance planning within a power generation or heavy industrial environment. Strong understanding of mechanical and electrical systems, preventive maintenance, and work management processes. Proficiency with CMMS software (e.g., SAP, Maximo, or similar). Excellent organizational, communication, and analytical skills. Ability to work collaboratively across multiple disciplines and departments. PREFERRED SKILLS Knowledge of maintenance best practices such as RCM (Reliability-Centered Maintenance) and PM optimization. Experience developing and managing maintenance KPIs and performance metrics. Strong safety mindset and familiarity with industrial safety standards.

Job Title: Technical Recruiter Onsite Job ID - 25-02872 About the Role: We are seeking a motivated Technical Recruiter to join our team in Greenville. In this role, you will be responsible for sourcing, screening, and hiring top technical talent to meet client and project needs. You will partner closely with hiring managers, understand technical requirements, and ensure a smooth end-to-end recruitment process. Key Responsibilities: Source, attract, and engage qualified technical candidates using job boards, LinkedIn, referrals, and other channels. Screen resumes and conduct initial interviews to assess technical skills and cultural fit. Coordinate interviews and manage communication between candidates and hiring managers. Build and maintain a strong pipeline of IT and engineering professionals. Negotiate offers and manage the onboarding process for successful candidates. Track recruitment metrics and contribute to continuous process improvements. Qualifications: Bachelor's degree in Human Resources, Business, or related field (preferred). 2+ years of recruiting experience, with a focus on Technical/Engineering/IT roles. Strong knowledge of sourcing techniques and applicant tracking systems (ATS - Jobdiva experience is good to have). Excellent communication, interpersonal, and negotiation skills. Ability to thrive in a fast-paced, deadline-driven environment.

📅 Duration: 9+ Months ✅ Local Candidates Only 🎓 Agile Certification Required (Scrum Master minimum) About the Role: We're seeking an experienced Scrum Master & Agile Coach to support the project for IT Division. This role focuses on coaching IT Team Leads, facilitating Scrum/Kanban practices, and driving continuous improvement across teams. You'll help teams self-organize, manage backlogs, remove impediments, and deliver value aligned with IT priorities. Key Responsibilities: Coach IT Team Leads on Scrum & Kanban frameworks Facilitate Agile ceremonies (stand-ups, sprint planning, retrospectives) Guide backlog management and prioritization Identify and resolve impediments Promote collaboration and process adherence Drive continuous improvement and team effectiveness Required Skills & Qualifications: 5+ years working with Agile teams Strong knowledge of Scrum & Kanban principles Excellent facilitation, coaching, and communication skills Proficient in Jira, Confluence, ServiceNow, MS Teams, Office365 Agile Certification (Scrum Master minimum) Regards, Ashish Lal | Talent Acquisition Manager Charter Global Inc | ***************************** Email: ************************* LinkedIn: ASHISH K LAL | LinkedIn One Glenlake Parkway | Suite 525 | Atlanta, GA 30328

As a Consultant or CCM Developer, you will design, configure, and deploy customer communications leveraging Quadient Inspire and Ricoh Process Director (RPD). You will implement templates, workflows, and job orchestration for print and digital channels, integrate upstream systems and downstream mail house services, and ensure compliance, scalability, and operational efficiency. Responsibilities: Develop Quadient Inspire templates, layouts, and scripts for data mapping and output configuration. Configure RPD workflows for job scheduling, print stream management, and post-processing; integrate with Quadient outputs and downstream print/mail services. Implement Scalar/Automation orchestration and Interactive communications; manage approval workflows and environment promotion. Integrate enterprise services (REST APIs, Kafka, DB connectors) and ensure secure, reliable data flows. Rationalize legacy templates and migrate to Quadient; standardize assets for reuse. Participate in SDLC: requirements, design, build, testing, deployment, and production support. Troubleshoot Quadient and RPD issues related to rendering, performance, and job routing. Skills: 10+ years of relevant experience in CCM; 3+ years hands-on with Quadient Inspire Suite and 2+ years with RPD. Strong knowledge of RPD job flow design, print stream handling (AFP, PDF, PS), and integration with CCM platforms. Experience with data transformations, scripting, and output configurations. Familiarity with microservices (Spring Boot), messaging (Kafka), and SQL/NoSQL databases. Understanding of Quadient deployment models (Flex/Evolve) and RPD environment setup. DevOps exposure (Git, CI/CD), secure design principles, and compliance for regulated industries. Personal Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include: High analytical skills A high degree of initiative and flexibility High customer orientation High quality awareness Excellent communication and interpersonal skills. Ability to work effectively in a team environment

The AV Technician III is the on-site lead for hardware installs. This role plans the day's work, directs the crew and subcontractors, ensures safety and quality, and keeps the PM and client informed. The Installation Lead partners closely with the Commissioning Engineer-who owns system commissioning, acceptance testing, and technical validation-to deliver a clean, on-schedule install ready for final turn-up. ROLES AND RESPONSIBILITIES: Crew & Site Leadership · Lead day-to-day installation activities (mounting hardware, pulling/terminating cable, rack/room build-outs), assigning tasks and pacing the team to the plan. · Coordinate on-site work with GC, trades, security, and facilities; escalate blockers early to the PM/Delivery Manager. · Maintain a professional, customer-centric presence and act as the on-site point of contact when the PM is offsite Readiness, Quality & Safety · Review SOW, drawings, and field conditions daily; confirm locations, quantities, mounting heights, pathways, and power/data readiness. · Enforce safety practices (PPE, ladders/lifts, housekeeping) and quality standards (clean cable management, labeling, finish). · Drive consistent workmanship: proper terminations, dress, labeling, device placement, and hardware protection. Schedule, Materials & Subcontractors · Execute the project schedule; provide accurate daily progress updates, risks, and needs to the PM. · Verify kit counts; request missing parts in time to avoid delays; supervise subcontracted installers for scope, safety, and quality. Documentation & Closeout · Maintain redlines/field markups; capture in-progress and completion photos; complete install checklists and punch-list items. · Support customer knowledge transfer on basic system uses at handoff, as directed by PM/Commissioning Engineer. Partnership with Commissioning Engineer · Turn over a clean, powered, and connected install ready for commissioning (devices placed, wired, labeled, and powered). · Support commissioning logistics (room access, quiet time, device access) and address any physical install adjustments requested SUCCESS FACTORS: · Ability to Travel Nationwide · A high level of customer centricity · Strong team player with the ability to adapt to diverse team members · Ability to perform in a fast paced/high volume environment · Excellent verbal and written communication skills · Exceptional Critical Thinking skills · Detail Oriented- a high level of attention to detail is required · A high level of time management, accountability, and prioritization skills · Self-motivated, goal-oriented, and driven to accomplish department goals · Ability to be organized, problem solve, and be solution oriented · Proficient in Microsoft Office (Word, Excel, Outlook, Power Point) WORK ENVIRONMENT: · Must be able to work in a variety of physical positions, including climbing, sitting, standing, walking, and driving · When working on site, could be required to wear common protective of safety equipment, such as safety glasses, gloves, hearing protection and hard hats. EXPERIENCE AND EDUCATION: · 4+ years' experience in collaboration or Audio-Visual Integration · High School Diploma or equivalent experience required · Dante Level 1 · QSC Level 1 · Extron AV Associate · Crestron Certified Technician · AVIXA CTS certification, or ability to quickly obtain Pixel Technologies is an equal opportunity employer. All candidates agree to complete a selection assessment and pre-employment drug screen.

Job Title: SRE Architect Work Mode: Hybrid As an SRE Architect, you will be a pivotal technical leader responsible for designing, building, and evolving the foundational systems and practices that ensure the reliability, scalability, performance, and efficiency of our critical services. Moving beyond day-to-day operations, you will focus on the strategic architectural direction of SRE function, defining standards, blueprints, and frameworks that enable development teams and fellow SRE operations team to build and operate highly resilient systems. Leverage deep expertise in software engineering, distributed systems, cloud infrastructure, and SRE principles to influence technology choices, establish best practices, and foster a proactive culture of reliability across the organization and much beyond observability pillar. Key Responsibilities: Reliability Strategy & Design: Architect and design highly available, scalable, secure, and cost-effective infrastructure and application patterns on AWS Define and evangelize SRE best practices, standards, and blueprints for service design, deployment, monitoring, and operational readiness across the engineering organization Review current observability implementation to identify gaps and define steps to reach next level maturity of observability setup to provide deep insights into system health and behaviour With overall maturity lead the definition and implementation strategy for Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets for critical services Platform Architecture & Automation: Design solutions to systematically reduce operational toil through automation and improved system design Evaluate current SRE tools and automation frameworks (e.g., CI/CD pipelines, Infrastructure as Code modules, automated incident remediation, chaos engineering platforms) and suggest enhancement that will help overall enhancement of capability Evaluate, prototype, and recommend new technologies, tools, and methodologies to enhance system reliability, developer productivity, and operational efficiency Technical Leadership & Consultation: Act as a senior technical advisor and subject matter expert on reliability, scalability, and performance for development and platform teams Provide architectural guidance during the design phase of new services and features to ensure reliability principles are embedded early (shift-left) Mentor and coach other SREs and engineers, fostering technical excellence and adherence to SRE principles Lead architectural reviews and production readiness assessments for critical systems Resilience: Lead blameless postmortems for significant incidents, ensuring root causes are identified and systemic architectural improvements are prioritized and implemented Architect and advocate for resilience patterns (e.g., circuit breaking, rate limiting, graceful degradation, chaos engineering) within applications and infrastructure Required Qualifications: Proven experience in an architectural role, designing solutions for reliability, scalability, and performance Deep understanding and practical application of SRE principles (SLIs/SLOs, error budgets, toil reduction, automation, incident management, postmortems) Expertise in cloud computing platforms (e.g., AWS) including infrastructure, networking, and security services Strong experience with containerization and orchestration technologies (Kubernetes, Docker, serverless computing) Solid experience designing and implementing observability solutions (e.g., Dynatrace, Prometheus, Grafana, ELK/EFK Stack, Jaeger, OpenTelemetry) Strong programming/scripting skills (e.g., Python, Go, Bash) for automation and tool development Excellent analytical, problem-solving, and strategic thinking skills. Strong communication, collaboration, and leadership skills with the ability to influence technical direction across teams Preferred Qualifications: Experience designing and implementing chaos engineering practices and platforms

Lead. Optimize. Drive Excellence. Murrelektronik is looking for an experienced Production Manager to oversee operations at our Suwanee, GA facility. As part of the Operations leadership team, you'll ensure production runs smoothly, efficiently, and safely, while motivating and developing your team to deliver outstanding results. What You'll Do Lead, mentor, and grow a team of 4-5 direct reports. Plan and manage production schedules to meet customer demand. Ensure compliance with quality standards, OSHA, ISO, and safety protocols. Drive resolution of quality issues using root cause analysis tools. Manage costs effectively, including purchasing and overtime planning. Analyze workflows and implement process improvements. Track department KPIs and contribute to forecasting and planning. Partner with HR on recruitment, training, and development initiatives. Foster a culture of accountability, teamwork, and continuous improvement. What We're Looking For Bachelor's degree in Business, Manufacturing, Engineering, or related field. 5-6 years in manufacturing leadership, ideally in a multi-shift operation. Knowledge of production planning, quality systems, and safety standards. Familiarity with OSHA, ISO, and ERP systems (SAP preferred). Lean Manufacturing / Six Sigma experience and continuous improvement mindset. Strong leadership, communication, and problem-solving skills. Bonus Points For: Experience with manufacturing automation systems. Multilingual skills. Leading during growth phases. Why You'll Love Working Here Medical, dental, and vision (with HSA contributions) Generous PTO, paid holidays, and parental leave 401(k) with 4% company match Tuition reimbursement and professional development Fitness reimbursement and volunteer time off Flexible, supportive work culture About Murrelektronik Murrelektronik is a global leader in automation technology, committed to innovation, customer satisfaction, and employee well-being. Since 1975, we've built strong connections-both technical and personal-around the world. Apply today and help us take production excellence to the next level.

About Murrelektronik At Murrelektronik, our success is primarily based on our committed employees, innovative products, market and customer centricity, effective logistics and quality consciousness. We are proud of this: for our company, founded in Oppenweiler in 1975, today occupies a leading position not only on a national, but also on an international basis. We at Murrelektronik strive to establish long-term connections. And not only in a technical sense, but also in our particularly close connections to our customers. For this reason, we attach importance to employee satisfaction and welfare. We aim to support this through various services and benefits. We offer a robust benefit package to include medical, dental and vision services, tuition reimbursement, annual uniform stipend, flexible work environment and much more. Position Summary: The Technical Support role is a key contributor to the operations of the Research & Development group. The primary responsibility of the position is to provide technical assistance concerning company products to internal and external customers and Murrelektronik outside sales representatives. The role of Technical Support has a full range of responsibilities including, but not limited to the following: Essential Duties • Maintain in depth knowledge and understanding of Murrelektronik product offerings. • Assist customers with product information and application improvement. Recommending solutions based on understanding of the customer's requirements and problems. • Provide support to sales representatives in all aspects relating to the sale and installation of Murrelektronik products. • Assist internal and external customers with cross referencing competitor products to the Murrelektronik product line. • Create and maintain US sourced Murrelektronik parts in SAP system. • Communicate with technical experts at our Headquarters and other locations for additional information and support where necessary. • Provide completed system drawings as part of application review process. • Perform additional duties as assigned. Desired Knowledge, Skills and Abilities • Extensive background and experience working with industrial automation applications and systems. • Understanding of basic electrical theory and practical hands on experience and knowledge of electrical systems. • Practical experience in inside sales or similar experience requiring direct customer contact and customer relationship management. • Previous experience working in a fast-paced environment with emphasis on timelines and delivery. • Experience working with electrical products and automation components. • Extensive knowledge of PC and Windows based software to include Microsoft Office products and SAP or equivalent ERP software. • Working knowledge of AutoCad, Visio, or SolidWorks is a plus. • Ability to work cooperatively and effectively with others to set goals, resolve problems; ability to undertake self-directed tasks when necessary. • Ability to anticipate, understand and respond to the needs of the Customer to meet or exceed expectations. • Excellent verbal and written communication skills. • Good organizational skills in order to manage a variety of different tasks both in the office and on the road. Education: • Technical degree in a related field.

LinkedIn Job ID: BARDC5692833 Responsibilities include: • Demonstrate strong customer service skills to provide phone support including: o Listening to the customer to gain an accurate understanding of the situation o Being empathetic to the customer's situation and having a sense of urgency to resolve the issue o Producing accurate, detailed documentation at the client, problem and incident level o Resolving conflict • Responsible for high quality end-user technical support, related to enterprise software and hardware • Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment. • Under general oversight, provides after hours and weekend support as needed. • The position requires attention to detail, follow through, teamwork focus and positive attitude. • An understanding of technology and the ability to apply that knowledge to support all existing systems • Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person • Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly • Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations • Provides investigation, diagnosis, resolution and recovery for hardware/software problems • Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software Qualifications: • Excellent customer service skills required • Excellent communication skills required • Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment • Preferred work experience in technical support role but not required • Required Education: High school diploma or GED with relevant work experience • Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly • Self motivated and ability to work on own initiative in a high pressure environment • Willing to work variable shifts including evenings, weekends and public holidays

Role: Gen AI/ML Engineer Mode of Work: 3 days per week onsite required Required experience: 10+ Years Key Responsibilities: Assist in designing, developing, and training machine learning models. Implement ML pipelines and support model evaluation, optimization, and deployment. Work with data preprocessing tools to clean, transform, and prepare datasets. Collaborate with senior engineers and cross-functional teams to implement ML solutions. Document model behavior, experiments, and results. Support research activities by exploring new techniques, tools, and frameworks. Mandatory Skills: Proficiency in Python. Working knowledge of TensorFlow or PyTorch. Strong understanding of machine learning algorithms and concepts. Preferred Skills: Exposure to data preprocessing tools like Pandas and NumPy. Basic understanding of cloud AI services (AWS, Azure, or GCP).

Quantiphi is an award-winning Applied AI and Big Data software and services company, driven by a deep desire to solve transformational problems at the heart of businesses. Our signature approach combines groundbreaking machine-learning research with disciplined cloud and data-engineering practices to create breakthrough impact at unprecedented speed. Quantiphi has seen 2.5x growth YoY since its inception in 2013, we don't just innovate - we lead. Headquartered in Boston, with 4,000+ professionals across the globe. Quantiphi leverages Applied AI technologies across multiple a. Industry Verticals (Telco, BFSI, HCLS etc.) and is an established Elite/Premier Partner of NVIDIA, Google Cloud, AWS, Snowflake, and others. We have been recognized with: 17x Google Cloud Partner of the Year awards in the last 8 years 3x AWS AI/ML award wins 3x NVIDIA Partner of the Year titles 2x Snowflake Partner of the Year awards Recognized Leaders by Gartner, Forrester, IDC, ISG, Everest Group and other leading analyst and independent research firms We offer first-in-class industry solutions across Healthcare, Financial Services, Consumer Goods, Manufacturing, and more, powered by cutting-edge Generative AI and Agentic AI accelerators We have been certified as a Great Place to Work for the third year in a row- 2021, 2022, 2023 For more details, visit: Website or LinkedIn Page Be part of a trailblazing team that's shaping the future of AI, ML, and cloud innovation. Your next big opportunity starts here! Job Description: We are looking for an Engagement Manager to lead the delivery of Conversational AI and automation solutions for retail and e-commerce clients. You will manage end-to-end project execution, ensure seamless client communication, and drive measurable impact across customer experience, order management, and retail operations. Key Responsibilities: Client Management Manage communication and relationships with retail/e-commerce clients. Provide guidance on Conversational AI use cases: product discovery, order tracking, returns, loyalty, store support, etc. Align internal teams with retail priorities, seasonal demands, and CX roadmaps. Present strategic insights and best practices for retail digital transformation. Project Delivery Lead the complete SDLC-solutioning, engineering, testing, deployment, and maintenance. Manage multiple workstreams and ensure timely delivery of milestones. Support teams in solving technical issues and improving bot accuracy/performance. Conduct reviews for solution quality, integrations, and compliance. Team Management Identify new retail opportunities and help refine solution strategies. Resolve technical blockers related to retail systems (POS, OMS, CRM, loyalty). Mentor team members and support skill development. Travel to client sites or retail events when required. Required Skills Excellent communication, presentation, and analytical abilities. Strong experience managing teams in a fast-paced environment. Strong business analysis skills with understanding of retail KPIs (AOV, NPS, CSAT, etc.). Ability to operate independently and manage client expectations. Nice-to-Have Experience with AI bot platforms (Dialogflow, Lex, Rasa, Azure, etc.). Understanding of NLP, conversational design, and continuous learning. Knowledge of retail voice automation (IVR, voice shopping). Exposure to solution scoping, proposals, and pre-sales activities. Interest in emerging retail tech: ML, GenAI, predictive analytics, cloud. What's in it for YOU at Quantiphi? Make an impact at one of the world's fastest-growing AI-first digital engineering companies. Upskill and discover your potential as you solve complex challenges in cutting-edge areas of technology alongside passionate, talented colleagues. Work where innovation happens - work with disruptive innovators in a research-focused organization with 60+ patents filed across various disciplines. Stay ahead of the curve-immerse yourself in breakthrough AI, ML, data, and cloud technologies and gain exposure working with Fortune 500 companies.

Title: Sr. EPIC Reporting Business Analyst Type: Full-time, Direct-hire, FTE. Industry: Hospitals and Healthcare. The Reporting Business Analyst Sr. is a senior member of the Data and Analytics Team and is responsible for assessing customer analytic needs and providing guidance on the best possible course of action to address them. The Report Business Analyst Sr. will be familiar with end-users' workflows and well-versed in the complete catalog of the Client's Analytics tools, enabling them to align the customer's business requirements with the analytic solutions most appropriate for meaningful, actionable intelligence. This role will have primary responsibilities for real-time or near real-time applications reports that are generated from the Epic production database using Reporting Workbench, develop custom metrics & RW SQL reports, as well as operational dashboards using Radar. This role will involve extensive interaction with operational team members and leadership and will be tasked with analyzing business data and analytics requirements, as well as transforming those requirements into analytics solutions. The Reporting Business Analysts will also partner with the client's Technical Training team to develop and implement training and documentation solutions that enable business stakeholders to get the most out of self-service analytics tools, such as Slicer Dicer and Qlik Sense. The Reporting Business Analyst Sr. will also be instrumental in establishing and enforcing best practices, mentoring junior analyst team members in both the technical and functional areas. This Reporting Business Analyst Sr. will also work closely with the manager in prioritizing the intake of requests, enhancements, and projects. This person should also be able to keep up with Epic updates and plan for retiring legacy assets and converting them to new tools & technologies. Strong project management skills; ability to formulate action plans and timelines, and to execute those plans; ability to manage multiple initiatives simultaneously. Strong analytical skills to interpret, adapt, known methods, system procedures, or operating concepts to new situations. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of complex tasks. A wide degree of creativity and latitude is expected. Demonstrated ability to achieve results through team efforts, willingness to challenge established practices draw relevant conclusions. Leads and coaches team members to achieve goals, objectives, and personal growth. Minimum Job Qualifications: Strong Optime reporting background required. Licensure or other certifications: Epic Cogito fundamentals, Cogito Tools Administration, Clarity Data Model, Caboodle Data Model, and one of the two (clinical/access data model) certifications/accreditation required. (Additional applicable software experience will be considered.) Must be obtained within 12 months of the date of hire. Educational Requirements: Bachelor's Degree Required in Computer Science or related field. Instead of Bachelors Degree related experience in the field, ten (10) years progressively responsible, professional job-specific work experience, and an equivalent combination of education and training that provides the required knowledge, skills, and abilities, combined with demonstrated professional growth and achievement. Minimum Experience: A minimum of six (6) years of experience with various BI and other analytic reporting software applications, with at least 2 of these years in EPIC Reporting Workbench reports and radar dashboards. Prior experience providing production-level support and/or development in business intelligence (BI) environments. Excellent SQL skills - with the ability to write complex queries that perform well against high-volume datasets. Strong knowledge and experience in data warehouse concepts, enterprise data management practices, and participation in strategy discussions are needed. Essential Tasks and Responsibilities: Maintains a service-oriented approach with customers, providing follow-up and responding to issues/ concerns promptly. Answer staff and client questions in person, via email, and via phone. Provide after-hours on-call support on a scheduled basis. Responsible for ensuring service level agreement adherence. Creates standard or custom reports, dashboards, views, etc., summarizing clinical, financial, or operational data for review by executives, managers, physicians, and other stakeholders using the Epic Cogito BI tools (Reporting Workbench, Radar, or Slicer Dicer) or Qlik Sense. Utilizes the report request and development process, including the development of an understanding of a report request, assessment of the appropriate tool to be used to provide the data, creation of a report specification in partnership with the operational stakeholder and application analyst, development of the report, and validation of the report by the operational stakeholder to ensure quality, timeliness, and accountability. Serves as the primary point of contact for end users in specific operational areas for reporting needs. Partners with operational stakeholders to understand current reporting, analytics, and data needs/requests and help determine the best approach to meeting those needs. Partners with operational stakeholders to develop data requirements/specifications so that the appropriate report or dashboard can be developed to meet the need. Partners with operational stakeholders to validate reports, dashboards, and analytics to ensure that the data that is being produced is accurate and represents what the end user needs. Prepares and maintains key documents and technical specifications for new and existing solutions. In partnership with the Technical Training team, educates and supports end users in specific operational areas in their use of self-service reporting tools like Epic's Slicer Dicer program, Epic's Universes and Cubes, and Qlik Sense., Partners with the Epic application teams to ensure that roles/security templates or end users in Epic have the appropriate access to reports and dashboards. Works closely with end-users to identify and explain data and reporting discrepancies. Monitors intake queue. Efficiently troubleshoot, resolve, report, and close active issues. Mentor junior members of the team on all the technical and functional areas Document standards and best practices and enforce them through code reviews of reports to ensure they are being followed. Plan and execute for retirement of legacy tools (Crystal Reports) and conversion to evolving technologies (RW SQL, Qlik, etc.) Summary: This perm role requires deep expertise in Epic Cogito tools, including Reporting Workbench, Radar dashboards, RW SQL, Slicer Dicer, Universes, and Cubes, as well as Qlik Sense. It demands a strong Optime reporting background; excellent SQL skills for complex, high-volume queries; and solid knowledge of data warehousing, enterprise data management, and data conversion models. Required Epic certifications include Cogito Fundamentals, Cogito Tools Administration, Clarity and Caboodle Data Models, plus either the clinical or access data model certification (or obtained within 12 months). Candidates must have at least 6 years of BI/analytics experience-2+ years specifically with Epic RW and Radar-and experience producing production-level BI solutions. Additional technical requirements include understanding reporting lifecycles, data validation, master files, category lists, and workflows; managing report specifications; troubleshooting data discrepancies; maintaining technical documentation; enforcing coding standards; and planning migrations from legacy tools (e.g., Crystal Reports) to newer technologies (RW SQL, Qlik).

IDR is seeking a Epic Application Coordinator - ClinDoc to join one of our top clients for an opportunity in Atlanta, GA. This role is centered around supporting inpatient hospital outpatient departments within a healthcare organization known for its focus on clinical documentation and Epic system build. The position involves collaboration with clinical and technical teams to enhance workflows and documentation accuracy. Position Overview for the Epic Application Coordinator - ClinDoc: Support Inpatient Hospital Outpatient Departments (HODs) across Piedmont, focusing on flowsheet build and clinical documentation within Epic Configure, test, and troubleshoot Epic flowsheets, documentation, and care plans for inpatient and specialty clinical areas Collaborate with multidisciplinary teams including clinical staff and Epic analysts to refine workflows and ensure system accuracy Support nursing tech-related documentation workflows and optimize clinical content in Epic Work in a hybrid environment with onsite presence at approved Piedmont hubs in Atlanta, Augusta, or Columbus Requirements for the Epic Application Coordinator - ClinDoc: 1+ years of Epic build experience, specifically with flowsheets, documentation, and clinical content Epic ClinDoc certification is required; additional certifications such as Epic CLN, ASAP, or Stork are acceptable and relevant Prior support experience in inpatient or specialty clinical areas such as PT/OT, Speech, or Behavioral Health preferred Proven ability to collaborate with multidisciplinary clinical teams and troubleshoot Epic issues efficiently Ability to work onsite at least 2 days per week at an approved Piedmont hub in Atlanta, Athens, Macon, Augusta, or Columbus What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization. Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.

Our client, a leading financial services company is hiring a Physical AI Engineering & Strategy, Senior Consultant on a long-term contract basis. Pay is $90-$100/hr + W2. DOE. Job ID 83255 A Critical requirement for a unique skill set that is not currently available internally at Specifically, we are seeking an AI specialist with expertise in programming robot dogs and humanoids from the Chinese manufacturer, Unitree, and proficiency with NVIDIA Omniverse. Merely having experience with robots will not be sufficient for this role. The team is in the process of establishing various AI labs, primarily located in Alpharetta, though we are open to considering other locations as well. This position is intended to be a permanent role, and we are looking for a long-term commitment. The Opportunity Our Artificial Intelligence and Data team is at the forefront of integrating cutting-edge technology with physical systems. As a Senior Consultant in Physical AI, you will collaborate closely with clients and interdisciplinary teams at to develop innovative solutions that leverage the power of robotics, software, and open-source technologies. This role offers a unique opportunity to engage in continuous learning and research, driving advancements in how businesses utilize AI across various industries. You will be instrumental in shaping the future of Physical AI, with the chance to influence new methodologies and technologies that address complex challenges. Key Responsibilities In this role, you will be responsible for delivering state-of-the-art Physical AI solutions. Your key responsibilities will include: • Developing and implementing scalable demos that highlight the integration of software and hardware in Physical AI applications. • Showcase innovations and speak at -hosted events, including innovation summits & technology showcases. • Conduct analytics and monitor market trends to inform solution development, identify emerging opportunities, and position the teams capabilities strategically within the evolving Physical AI landscape. • Utilizing strong knowledge of the NVIDIA ecosystem to design and execute solutions that meet stakeholder needs. • Leading development in robotics, focusing on kinetics, perception, and decision making to enhance operational efficiency and safety. • Collaborating with a variety of stakeholders to understand requirements and provide technical leadership throughout the project lifecycle. Skills and Attributes for Success To thrive in this role, you will need a combination of technical expertise and strong interpersonal skills. Key attributes include: • A passion for innovation and a proactive approach to problem-solving. • Excellent communication skills to effectively convey complex concepts to diverse audiences. • Strong analytical skills to guide project direction and decision-making. • Ability to build and maintain relationships with clients and team members, fostering a collaborative environment. • A commitment to delivering high-quality client services and continuous improvement. To Qualify for the Role, You Must Have • A Bachelors degree in a relevant field (e.g., Robotics, Computer Science, Mechanical Engineering, Electrical Engineering). • 3-6 years of full-time working experience in Robotics, Digital Twin, and Computer Vision/Deep Learning/Reinforcement Learning. • Proven experience in developing and implementing scalable AI systems that integrate software and hardware components effectively. • Strong proficiency in programming languages such as Python, C++, or Java, with hands-on experience in robotics frameworks (e.g., ROS) and simulation environments (e.g., Isaac Sim). • Extensive knowledge of the NVIDIA ecosystem, including experience with their offerings and implementation strategies for robotics and AI applications. • Solid understanding of robotic systems, including kinematics, dynamics, control algorithms, and sensor integration (e.g., LIDAR, cameras). • Familiarity with machine learning techniques and algorithms, particularly in the context of robotics, automation, and decision-making processes. • Experience designing, building, and maintaining robotics systems and digital twin models, with a focus on real-time data integration and simulation. • Proficiency in using data manipulation and analysis tools (e.g., Pandas, NumPy) to derive insights from sensor data and simulations, along with experience in popular ML frameworks such as TensorFlow or PyTorch. • Experience with DevOps tools (e.g., GIT, Azure DevOps) and Agile methodologies (e.g., Jira) to develop and deploy analytical solutions with multiple features, pipelines, and releases. • Excellent communication skills to clearly convey findings, recommendations, and opportunities for improvement to clients and team members. • Willingness to travel as needed to engage with clients and stakeholders. Ideally, Youll Also Have • An advanced degree (Masters or Ph.D.) in Robotics, Computer Science, Mechanical/Aerospace Engineering, Electrical Engineering, or a related quantitative field; graduate school years can substitute for some industry experience. • Previous experience in research projects related to robotics, automation, or digital twin technologies, including contributions to academic journals or conferences that showcase research findings and technical expertise. • Proficiency in computer vision techniques and libraries (e.g., OpenCV) for object detection, tracking, and recognition, with practical applications in robotics. • Experience in designing and implementing control systems for robotic applications, including PID controllers, state-space control, and adaptive control techniques. • Ability to develop and optimize algorithms for tasks such as path planning, motion planning, and decision-making in robotics, enhancing system performance and efficiency. • Familiarity with Hardware-in-the-loop (HIL) testing techniques to validate the performance of robotic systems in real-time by integrating hardware components with simulation models. • Strong understanding of and/or interest in Agentic AI and Generative AI, with the ability to explore and implement innovative applications in these areas. • Experience with Cosmos or similar data management platforms to facilitate the integration and analysis of large datasets in AI applications..

AI for Data Governance Product Lead (Remote) Execute the strategy, roadmap for enterprise data governance and AI-driven automation products. This role combines product management expertise with technical skills in AI agent development, enabling governance adoption and automation across Collibra, Databricks Unity Catalog, and Snowflake. Key Responsibilities Product Strategy & Roadmap o Define vision and roadmap for AI-powered data governance solutions. o Align product initiatives with enterprise data strategy and compliance requirements. AI Agent Development o Design and oversee development of AI agents for governance automation (metadata ingestion, lineage tracking, risk scoring). o Implement agent orchestration using Collibra AI Governance and MCP Server. Platform Integration o Drive integration between Collibra DIP, Databricks Unity Catalog, and Snowflake. o Ensure interoperability through APIs and automation frameworks. Stakeholder Engagement o Collaborate with engineering, data governance teams, and business units to prioritize features. o Conduct workshops and demos to drive adoption of AI-driven governance tools. Compliance & Risk o Implement guardrails and audit trails for AI agent actions. Performance Metrics Delivery of AI agent-driven governance features on roadmap. Increased automation and reduced manual governance tasks. Adoption rate of governance workflows across enterprise platforms. Compliance adherence and audit readiness. Minimum Skills Required: Required Skills 5+ years in Product Management with the following: o Experience in defining product vision, writing PRDs, and managing backlogs. o Strong understanding of agile methodologies and stakeholder management. Technical o Hands-on experience with Collibra DIP, Databricks Unity Catalog, and Snowflake. o AI agent development skills (Python, APIs, orchestration frameworks). o Familiarity with MLOps and AI governance standards. AI Amplification Preferred Certifications Collibra Certified (Data Steward, Workflow Developer, AI Governance Specialist) or Any Data Governance tool. o Ability to leverage AI for workflow automation and governance adoption.