Technical Support Analyst
Raleigh, NC job
We are seeking a proactive and detail-oriented Technical Support Analyst to provide customer support for our permitting program (PTP). This full-time contractor plays a key role in assisting businesses, consultants, and other external and internal agency stakeholders with process and technical issues related to the department's permitting system.
Key Responsibilities:
The candidate will "own" the customer support process and provide responsive and professional customer support via email, virtual meetings (screen sharing), and other communication channels.
Troubleshoot and resolve issues related to ‘Level 1' areas such as:
Identity proofing and account activation
Password resets and login problems
Payment processing
General navigation and use of the permitting portal
Routing inquiries to appropriate program staff when necessary
Internal user permissions and system authorization
Potentially resolve ‘Level 2' and similar issues, working directly in Microsoft Dynamics CRM (backend) and Sitefinity (frontend CMS) to investigate and resolve user issues. In addition, the Analyst would provide support related to key integrations such as digital payments, dynamic templates (“Smart Flows”), and API-based services.
Collaborate with internal teams to ensure timely resolution of customer concerns.
Assist in the creation and maintenance of customer support documentation, including How-To Guides and FAQs.
Partner with portal team to improve user experience (UX), navigation, layout, content strategy to refine and improve user/staff experience
Maintain accurate records of support interactions and resolutions.
Qualifications:
Excellent problem-solving and communication skills.
Experience providing technical support or customer service in a software or web-based environment.
Familiarity with CRM systems, especially Microsoft Dynamics, is highly desirable.
Experience with web content management systems (e.g., Sitefinity, WordPress, Drupal).
Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical users.
Demonstrated problem-solving skills and a proactive approach to learning and issue resolution.
Ability to work independently in a remote environment while collaborating effectively with team members.
Client Partner
Charlotte, NC job
IRIS Software Inc. is seeking a talented Client Partner, Logistics Domain to manage the overall relationships for large clients.
This role is mandated with rapid business expansion within their assigned accounts. They are primarily responsible for managing and growing the P&L in terms of top line and bottom line and accountable for positioning, selling and delivering new service offerings and solutions to the clients to achieve targeted results.
Location - Charlotte, North Carolina
Key Responsibilities
Manage client relationships at one or more accounts with a clear focus on creating a top-notch client experience
Customize industry prevalent engagement models to suit client requirements and delivers engagements on a multi-year roadmap. These include staff augmentation, managed capacity, managed services and business/ IT outcome-based models
Creates opportunities to engage with client stakeholders in domain and technology specific dialogue to promote IRIS' business interests and image as a thought leader
Develop and execute an account plan to grow the relationship footprint and create new opportunities to best position IRIS in a competitive landscape
Engineer deals and run the sales cycle by guiding the presales/ delivery teams
Manage and lead the IRIS team at the customer location
Update the management on a frequent basis on the potential risks/ issues and opportunities in an account
Handle escalations and negotiate with the customers, as required
Practices a disciplined approach to forecast revenue every month and manage profitability of the account(s)
Leads the consulting and delivery teams through client environments and aligns their conduct and activities to promote IRIS' business interests
Required Skills and Experience
Must have experience in managing IT engagements with clients in the industry for at least five years
Background and acumen to understand client's business, strategy and to keep up with industry trends such as regulatory imperatives
Track record of managing and growing accounts
Excellent written and oral communication skills with an ability to make effective presentations
People-person with an innate ability to develop relationships at all levels of the client organization and maintain them on a longer term
Ability to perform the role of a “trusted” advisor
Understands nuances of the onsite-offshore delivery models and effectively partners with offshore counterparts.
If you are interested in the opportunity please apply directly or you can send your resume to ********************************
Thanks
Rashi Agarwal
Senior Learning Specialist
Charlotte, NC job
Immediate need for a talented Senior Learning Specialist. This is a 06 months contract opportunity with long-term potential and is located in Charlotte, NC (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-88612
Pay Range: $70 - $75/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Collaborate with stakeholders to identify learning needs and develop learning objectives
Design and develop engaging and interactive learning materials, including e-learning modules, instructor-led training, and job aids
Deliver training sessions and facilitate workshops to enhance employee skills and knowledge
Evaluate the effectiveness of learning programs and make recommendations for improvement
Stay updated with industry trends and best practices in learning and development
Key Requirements and Technology Experience:
Deep understanding of instructional design methodologies, particularly the ADDIE model, within a corporate environment
Advanced skills in eLearning tools such as Articulate Rise and Storyline; experience with video production and graphic design is highly desirable
Ability to distill complex systems and processes into clear, learner-friendly content
Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Production Operator-- VARDC5680756
High Point, NC job
Production / Manufacturing Operator - 2nd Shift (2:00 PM-10:30 PM)
12+Months Contract Possibility of Extension or Conversion
Client is a leading industry type “paint manufacturing / chemical production” company committed to high standards of health & safety, quality, and continuous improvement. We value teamwork, attention to detail, and a strong sense of ownership as we produce products for global markets.
This 2nd-shift Production / Manufacturing Operator executes assigned production tasks in accordance with established procedures. The goal is to maintain optimal levels of HSE (Health, Safety, Environment), product quality, service, and cost-efficiency while meeting production targets.
ey Responsibilities
Production & Safety Operations
Operate production assets safely and in compliance with all procedures, guidelines, and good industry practices ensuring safe and efficient production.
Perform daily production tasks, preventative maintenance, process data collection, and administrative duties as per control systems and procedures.
Report any safety, quality, or process-related issues immediately to the Team Leader / Shift Supervisor.
Issue corrective action reports (CAR) or hazard reports when relevant issues are identified regardless of the location or responsible department.
Meeting Production & Quality Targets
Ensure all shift production targets are met, while maintaining required quality standards.
Provide consistent progress updates to the Team Leader / Shift Supervisor.
Participate in shift-team meetings and contribute constructively.
Take part in investigations regarding HSE or quality issues e.g. customer complaints, reject batches, or other quality-related incidents.
Engage in continuous improvement activities and programs (HSE, Quality, ALPS or other initiatives as assigned).
Support color-adjustment activities, where applicable, following agreed procedures and control systems.
Tank Wash / Cleaning / Housekeeping (as assigned)
Clean portable tanks, valves, filters, pumps, and other equipment using appropriate cleaning chemicals, pressure washers, brushes, scrapers, etc.
Operate automated tank-washer machinery when required.
Perform area housekeeping duties, including removal of trash and rags at the end of shift.
Support any other tasks required to complete the production process.
Pre-Kit / Material Coordination / Fill-Off / Batch-Making / Milling (as assigned)
Depending on assignment and training, perform one or more of the following:
Maintain storage of raw materials, intermediates, and finished goods; retrieve materials needed for batch-makers, adjusters, tinters, and fill-off as required.
Operate forklift as needed to move materials (daily inspection and documentation required).
Assist in material delivery to batch-makers, return of leftover materials or empty containers to designated disposal/reconditioning areas, and proper handling of hazardous waste containers (labeling, dating, accumulation area).
Assist fill-off operators in obtaining correct containers; fill approved batches (1 gallon to 5000 gallons) into appropriate shipping containers; measure/ weigh for correct yield; check for leaks; complete batch tickets; label and send containers to shipping.
After fill-off: clean pumps, tanks, filter housing, and hoses; properly label and stage cleaning materials; stencil containers to meet shipment requirements.
Perform batch-making: weigh/measure raw materials per batch tickets, coordinate sample testing, implement QC adjustments as needed, and maintain housekeeping standards.
For milling / grinding operations (if assigned): setup, operate and break down mill; handle media/screens; observe flow/temperature controls; perform lock-out/tag-out procedures; lift metal objects (up to 40 lb, 5 ft height); inspect equipment wear; check grind fineness; adjust color as required.
Be prepared to support other production tasks for which you are trained, as required by production needs.
Decision-Making & Autonomy
Independently operate production equipment and make routine decisions during assigned tasks in accordance with procedures.
Identify and report safety or quality issues without delay.
Manage material handling, fill-off, cleaning, and other tasks as assigned - ensuring compliance with all standards and completing required documentation.
Required Qualifications, Skills & Abilities
Must-have:
High School Diploma or equivalent.
Ability to read and comprehend safety instructions, procedures, labels, and batch tickets.
Forklift operation certification / ability to pass forklift test (or willingness to obtain).
Physical strength and stamina: able to lift and handle containers (e.g. 5-gallon pails up to 75 lbs), 60 lb pigment bags, or up to 600 lb drums; stand or walk for long hours; climb stairs while wearing steel-toed footwear.
Steady hand and good hand-eye coordination (arm-hand steadiness).
Near vision able to read labels and details up close.
Ability to operate machinery, measure/weigh materials accurately, and follow safety procedures precisely.
Effective interpersonal skills, teamwork, ability to multitask, balance priorities, and work independently when required.
Comfortable working in heavy manufacturing environments, including exposure to chemical agents; able to work in hot/cold environments or in varying weather conditions.
Preferred:
Prior experience in a paint-manufacturing facility or similar chemical/production environment.
Manufacturing experience involving batch production, fill-off, tank cleaning, or milling operations.
Basic computer literacy (e.g. Microsoft Office) for process data logging or administrative documentation.
Fluency in English for reading safety documents, batch tickets, labels, and reporting properly.
Patient Care Coordinator
Asheville, NC job
This position is Field Based and requires regular travel to various locations as part of your daily responsibilities.
Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual's physical, mental and social needs - helping patients access and navigate care anytime and anywhere.
As a team member of our Senior Community Care (SCC) product, we work with a team to provide care to patients at home in a nursing home, assisted living for senior housing. This life-changing work adds a layer of support to improve access to care.
We're connecting care to create a seamless health journey for patients across care settings. Join us to start Caring. Connecting. Growing together.
The Senior Community Care - Patient Care Coordinator (PCC) is a trained healthcare resource that partners with and supports the Optum Care Team consisting of an Optum Advanced Practice Clinician (APC) and a Registered Nurse (RN). The PCC assists in care coordination activities, administrative tasks and support for members residing in our care setting portfolio. The role includes strong technical skills, communication and collaboration with the clinical team, facility staff and members and their families.
This position is full time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime.
We offer 8 weeks of paid training. The hours during training will be 8:00am to 5:00pm, Monday - Friday.
Primary Responsibilities:
Support for a care team consisting of APCs and RNs with overall coordination of member care
Functioning as part of a collaborative team
Data entry and member chart management for:
New members
Post hospital visits
Pre-visit updates
Health maintenance updates
Stars Metrics o Lab results
Medication entry
Obtaining medical records following hospitalizations and physician appointments
Obtaining consult notes, hospital discharge summaries, lab results
Uploading lab results, medication changes, new member information into the EMR
Assisting with scheduling of member appointments and transportation
Arranging facility and member education
Building facility relationships
Supporting virtual family communication and/or virtual clinical visits for APC by holding and operating an iPad during the clinical visit
Other tasks within scope, as assigned by the APC or RN, or clinical management
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma / GED
Must be 18 years of age OR older
Must have a valid driver's license
2+ years of Clinical or Medical Record Experience.
Knowledge of medical terminology and working within E.H.R. platforms.
Experience working in cross functional, inter and multidisciplinary teams
Access to reliable transportation that will enable you to travel to client and/or patient sites within a designated area
Daily travel between nursing homes and/or assisted living communities
Ability to work with diverse care teams in a variety of settings
Communication skills and time management
Administrative and organizational skills
Ability to multitask and prioritize multiple deliverables
Reside within Asheville, NC OR Morganton, NC
Experience in Microsoft Word (edit, create & save documents), Microsoft Excel (adding, sorting & filtering data) and Microsoft Office (email, folders, attachments, and calendaring)
Experience and proficiency with EMRs
Understanding or experience with medical team collaboration
Ability to work full time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime.
Preferred Qualifications:
Certified Nursing Assistant certification or Certified Medical Assistant certification
Experience with CMS compliance preferred
Soft Skills:
Personal and Professional Accountability
Create an environment that facilitates the team to initiate actions that produce positive results.
Ability to hold self and others accountable for actions and results.
Answers for one's own behavior and actions.
Create an environment in which professional and personal growth are an expectation.
Integrate high ethical standards and UHG core values into everyday work activities.
Ability to provide strong customer service and maintain respectable customer relationships
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 - $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED #RPOLinkedIn
Auto-ApplyAPM Implementation Engineer
Raleigh, NC job
Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results-focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations. This position will provide an opportunity to join a successful, rapidly-growing software company that is backed by some of the most reputable private equity firms in the world such as Advent, LGP, and Genstar. An ideal candidate will bring the skills and aptitude necessary to manage the increasing complexity of the company's global operations driven by the company's continued expansion. Success in this role will provide opportunities for increased levels of responsibility within the company.
Position Overview
We have a truly unique opportunity to apply your engineering background in the exciting world of AI and Machine Learning! We're looking for a self-motivated, detail-oriented hands-on engineer who is passionate about analytics technology and enjoys customer interaction. Specifically, you will be responsible for remotely implementing Prometheus APM, monitoring plant operations, and working directly with customers to ensure they receive great value from our software. If you have an engineering background and would thrive on solving problems using a unique blend of applied engineering, cutting-edge technology, and customer interaction, this is the perfect opportunity to join the fast-paced tech industry.
Responsibilities
Implement Prometheus APM for new customers.
Review and structure customer process data (pressure, temperature, flows, vibrations, etc.)
Configure first-principle performance calculations (efficiency, effectiveness, etc.)
Build machine learning models easily using Prometheus APM's automated model deployment tools.
Monitor customer's plant operations
Responsible for risk identification, customer escalation, and mitigation.
Review alerts generated by Prometheus APM's AI and machine learning models
Diagnose the root cause of operational deviations and collaborate with on-site personnel to develop and execute remediation plans
Track the data in Prometheus APM to ensure the problem has been resolved
Lead weekly/monthly/quarterly business reviews with customers, reinforcing Prometheus APM solutions to solve critical plant issues.
Lead customers through adopting Prometheus APM while driving high ROI leading to subscription renewals.
Facilitate customer relationships through video calls and occasional on-site visits.
Gather and share customer feedback with the appropriate Product Teams, ensuring customer needs are heard throughout the product team.
Identify incremental opportunities company-wide and works closely with Product and Sales Teams.
Preferred Qualifications
Bachelor's degree in Mechanical Engineering, Chemical Engineering, or Electrical Engineering
0-2 Years of engineering experience in industrial process plants (Power Generation, Pulp & Paper, Oil & Gas, Chemicals, etc).
Demonstrated aptitude for adopting new technologies.
Strong data analysis skills.
Excellent customer relationship skills; ability to grow and retain accounts, build relationships and quickly spot and communicate potential risks and issues.
Customer-focused, organized, excellence oriented, and personable.
Problem Solver - the ability to get to the root cause of complicated operational issues.
Strong written and verbal communication skills to effectively present operational findings and suggested actions.
Benefits Overview
We offer an attractive benefits program to meet the diverse needs of our teammates:
Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group
HSA & FSA plan options
Retirement Savings with Generous Company Match & Immediate Vesting
Gym membership to O2 Fitness
Casual dress attire
Half-Day Fridays
Generous Paid Time Off
Company Outings, Trips & Activities
Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
#LI-onsite
Sr. AEM Cloud Administrator/Developer-- SHADC5635785
Durham, NC job
Job Title: Sr. AEM Cloud Administrator/Developer - W2 only - We can provide sponsorship
Duration: Long Term
What are the top three MUST have soft skills and technical skills (experience candidates must have coming in the door)?
1.) Operating Adobe Cloud Manager (CI/CD, provisioning, monitoring)
2.) Dispatcher configuration (Caching, security, filtering)
3.) Must has some proficiency with Java/REST API development
4.) Experience with CFM, XF and headless CMS strategies
The Expertise and Skills You Bring
Operate Adobe Cloud Manager for CI/CD, environment provisioning, and monitoring.
Perform regular health checks on AEM author/publish/dispatcher environments.
Monitor logs, system metrics, and repository size for performance and stability.
Manage deployments via Cloud Manager or external CI/CD tools (e.g., Jenkins, GitHub Actions).
Validate builds, troubleshoot failures, and manage rollback procedures.
Coordinate with Adobe support for platform-level issues and updates.
Manage workflows and OSGi configurations.
Support hotfixes and release coordination across environments.
Create and manage user groups and ACLs for content, assets, workflows, and tools.
Conduct periodic access audits and ensure governance compliance.
Apply permissions and governance policies to folders; and support authors in organizing content for scalability and localization.
Configure Dispatcher for caching, security, and request filtering. Optimize Dispatcher rules for performance and content invalidation.
Integrate and manage CDN (e.g., Akamai, Fastly) for global content delivery. Troubleshoot caching and propagation issues.
Strong experience with AEM (6.5+ and AEM Cloud), Sling, JCR, OSGi, Dispatcher.
Proficiency in Java, HTL, HTML/CSS, JavaScript, REST APIs.
Experience with CFMs, XFs, and headless CMS strategies.
Familiarity with CI/CD tools and cloud platforms (Adobe Cloud, AWS, Azure).
Dispatcher and CDN configuration experience (rules, caching, invalidation).
Knowledge of system health monitoring tools (e.g., Splunk, Datadog, Adobe dashboards).
Plant Manager
Charlotte, NC job
The Plant Manager oversees daily plant operations, ensuring safe, efficient, and high-quality production. They lead supervisors and teams, manage schedules, ensure regulatory compliance, drive continuous improvement, and promote a strong safety culture.
Responsibilities:
Oversee daily plant operations to ensure safe, efficient, and high-quality production.
Manage production schedules, KPIs, and team performance to meet customer demand.
Lead and develop supervisors and staff, fostering a culture of safety and accountability.
Ensure compliance with USDA, FDA, OSHA, HACCP, GMP, and food safety standards.
Drive continuous improvement, cost control, and process efficiency.
Coordinate with maintenance to minimize downtime and maintain facility standards.
Qualifications:
7+ years in poultry or food manufacturing, including 3+ years in plant leadership.
Strong knowledge of poultry processing and regulatory requirements.
Proven success managing large teams and production performance.
Excellent leadership, communication, and problem-solving skills.
Proficiency in Microsoft Office (Excel required).
HACCP certification; SQF/BRC or similar food safety credentials preferred.
Bilingual skills a plus.
SAP Ariba Compliance Lead
Charlotte, NC job
Required Qualifications:
Proven experience leading and implementing SAP Ariba contract compliance processes.
Deep understanding of SAP Ariba Contracts, Sourcing, Buying & Invoicing modules.
Experience designing and supporting Supplier Master data structures.
Strong background in sourcing and contracting processes, ideally in complex organizational environments.
Demonstrated ability to engineer new processes, drive adoption, and support day-to-day operations.
Excellent communication and stakeholder management skills.
Ability to work independently and collaboratively across cross-functional teams.
Need compliance part of SAP Ariba. Specifically- how did you design the modules, stakeholder engagement, creating dashboard reports and documenting source to pay processes. Needs someone who has a deep functional knowledge vs technical/configuration side.
Data Management Consultant
Charlotte, NC job
Our client is currently seeking a Data Management Analyst
Need strong Data Management resources that have hands-on data provisioning and ability to distribute the data.
This team conforms and standardizes the data sets
Moderate to Advanced SQL skills (writing complex queries is a plus)
Commercial Lending experience (iHub, WICS, WICDR systems)
GEN AI Architect
Charlotte, NC job
Responsibilities:
· Lead the architectural design and implementation of scalable, generative AI-powered solutions for business automation, leveraging both Azure and Google Cloud platforms.
· Architect end-to-end AI model workflows, utilizing Azure AI, and Google AI tools. Focus will be on applications involving complex document intelligence, multi-modal data analysis, and advanced image processing tasks.
· Design and oversee the development of optimized RAG (Retrieval Augmented Generation) pipelines that incorporate varied data sources and formats to improve prompt execution.
· Establish best practices for prompt engineering and iterative refinement to maximize the accuracy and relevance of outputs across diverse data types.
· Collaborate with cross-functional teams (engineering, data science, business) to translate complex business requirements into robust, scalable AI component designs.
· Champion the integration of the client's proprietary generative AI tools into the architecture and development lifecycles.
· Direct the implementation of robust API management strategies using Apigee for secure and efficient access to AI models and related services.
· Ensure all solution designs adhere to stringent data governance policies and use cloud-native security mechanisms and compliance tools.
· Provide architectural guidance and design patterns for leveraging generative AI within critical business processes like License Audit and Product Approval, emphasizing scalable and verifiable outcomes.
· Establish and automate DevOps pipelines for model deployment, testing and iterative enhancements.
Skills:
· Deep expertise with Azure AI services (including Cognitive Services) and Google Cloud AIML platform.
· Extensive knowledge and practical experience with document processing using Azure Document Intelligence and alternative OCR technologies.
· Mastery of Snowflake for data modeling, warehousing, and integrating with advanced analytics workflows.
· Proficiency with cloud orchestration tools, like GKE Scheduler, and asynchronous communication services (e.g., Google PubSub).
· Advanced expertise in API management using Apigee and related security best practices.
· Proven ability to design and implement Kubernetes-based AI model deployments, including model optimization techniques.
· Strong command of Python for development and automation tasks.
· Demonstrated experience converting business needs into scalable and maintainable technical designs.
· Experience working with and extending custom Generative AI tooling.
· Deep understanding of Retrieval Augmented Generation (RAG) concepts and its applications.
--
Thanks & Regards,
Trayambkeshwer Dwivedi (Trayam), Sr. Technical Recruiter
Raas infotek corporation
262 Chapman road, Suite 105A, Newark, DE-19702
Direct number: ********** | 132
Text Now: **************
Email: **************************************
Sales Development Representative
Charlotte, NC job
Founded in 2012, Millennia provides technology-driven patient payment and engagement solutions for more than 1,700 healthcare facilities in 42 states. With our proprietary platform, data analytics and digital solutions, we create an integrated experience for providers and their patients - from scheduling of appointments to digital intake to customized payment solutions. Millennia is a private equity backed, fast-growing business based in Cary, NC.
Millennia is looking for a Sales Development Representative (SDR) who will join our SDR team responsible for researching new target accounts, developing outreach strategies for those target accounts and prospecting net new Millennia client accounts across the United States. This position will be compensated with a base salary and sales commissions tied to both sales activities as well as new customer acquisition. We are looking for highly competitive, confident, passionate, and self-directed professionals who are excited to determine their own success and have the chance at moving up in a fast-growing company.
The role of the SDR is to prospect potential net new Millennia clients by positioning the Millennia Access and Recover solutions to ambulatory (physician groups and ambulatory surgery centers), acute and post-acute healthcare customers (hospitals and health systems). The selected candidate(s) will work collaboratively with a dynamic sales and marketing team to drive awareness of Millennia, cultivate leads, and set appointments for our field sales team.
Millennia maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience and market conditions. In addition to a competitive base salary and sales commission plan, Millennia offers a comprehensive benefits package which includes the following:
Medical, dental and vision insurance
Short- and long-term disability coverage
Life insurance and AD&D
Supplemental life insurance
Health care and dependent care Flexible Spending Accounts
401(k) savings plan
Unlimited PTO
Responsibilities and Duties:
The primary focus of the Sales Development Representative is to generate demand for Millennia solutions through outbound prospecting nationally via phone, email, and social media.
Working in a fast-paced, innovative environment, you are responsible for engaging decision-makers and key influencers amongst a target list of potential net-new customer accounts.
You'll be responsible for research into the target list, to look for targets that fit the client profile, identify contact information, evaluate potential benefit for the customer and for millennia and then developing and implementing a prospecting strategy for each target account.
You'll qualify leads, manage objections, and set appointments leveraging standardized SDR playbooks, call scripts, marketing materials, sales enablement tools, and technologies.
Use a consultative approach to identify specific needs of the prospect, identify decision-makers, inventory incumbent solutions/vendors, communicate the features and benefits of Millennia solutions that differentiate Millennia from competitive alternatives, set and confirm appointments.
Adhere to the Millennia sales process and be a quick study in Millennia product knowledge, healthcare revenue cycle processes and best practices.
Document sales activities and maintain Salesforce hygiene on all sales prospecting activities consistent with the company's documentation standards.
Collaborate with the sales team to assist in the development of territory plans and strategies.
Meet or exceed activity standards and lead conversion benchmarks.
Provide feedback (prospect feedback, industry trends, market perceptions, competitive intelligence, etc.) to company management, marketing, and development teams.
Limited travel to attend trade shows, conferences, roundtables, and onsite customer visits.
Other duties as assigned.
Qualifications:
Prior sales development and healthcare experience are preferred but not required.
Good communication skills (oral, written and especially presentation skills)
Must demonstrate tremendous energy, organizational skills, and work ethic.
Must be willing and able to handle a ‘cold call/prospecting' environment where you know activity drives success and understand the competitive nature of selling.
Must have a collaborative nature and ability to work well with colleagues and subject matter experts.
Must be self-directed and able to focus results independently.
Must enjoy learning technology and be able to translate that into value for prospects.
Must understand that your compensation potential is determined by your hard work, commitment, and activity.
Remote: (Dallas, Charlotte, Raleigh based a bonus)
#HiringDallas #HiringCharlotte #HiringRaleigh
Junior Java Developer
Raleigh, NC job
About the Role
We are seeking a talented Java Full Stack Developer with React expertise to join our team and contribute to the development of high-quality, scalable software solutions. In this role, you will be responsible for designing, developing, and deploying applications that meet complex business requirements. You'll work alongside top-tier professionals in a collaborative, fast-paced environment that values innovation, learning, and excellence.
About Revature
Revature is one of the largest and fastest-growing employers of technology talent across the U.S., partnering with Fortune 500 companies, the biggest System Integrators, and Government Contractors to identify experienced professionals who can be effective leaders.
Key Responsibilities:
Create detailed design artifacts including program specifications and test plans
Independently develop and review code, contributing to deployment and go-live strategies
Collaborate with industry-leading talent to deliver innovative, high-quality, and defect-free solutions
Engage in a culture of continuous learning, teamwork, and knowledge sharing
Translate functional and non-functional requirements into scalable system designs
Develop and maintain microservices and APIs using Spring Boot from the ground up
Debug batch and online processes to ensure optimal performance and reliability
Support production environments and contribute to performance engineering efforts
Participate in all phases of the software development lifecycle, including maintenance and enhancement activities
What We're Looking For:
Bachelor's degree or foreign equivalent from an accredited institution - we will consider three years of progressive experience in the specialty in place of each year of education
Minimum of 2 years of hands-on experience in Information Technology and software development lifecycle
Minimum of 2 years of hands-on experience with Core Java, Spring Framework, Hibernate, and ReactJS
Minimum of 2 years of hands-on experience with developing Spring Boot microservices and APIs from scratch
Strong knowledge of SQL and database procedures on Oracle, SQL Server, or PostgreSQL
This is a full-time W2 role, not C2C
Must be open to nationwide relocation
Preferred qualifications:
Experience translating functional and non-functional requirements into system designs
Ability to evaluate multiple technical solutions and drive design decisions
Experience with production support and performance optimization
Proficiency in batch and online debugging techniques
Strong client-facing and team collaboration skills
Data Science & AI Manager
Charlotte, NC job
Data Science & AI Manager - Healthcare
Key Responsibilities
Agentic AI Strategy & System Orchestration
Lead the strategy, architecture, and implementation of agentic AI systems for Healthcare Digital.
Design and manage MCP servers that provide structured, secure tool access for AI agents across platforms including meal ordering, food production, and EVS task management.
Build multi-agent systems with clear roles-e.g., planning agents, QA agents, data-retrieval agents, and operational copilots-that collaborate to support healthcare workflows.
Develop governance and routing layers that enable AI agents to safely execute tasks, call tools, generate recommendations, and interact with structured operational data.
Product Intelligence & Embedded AI Agents
Integrate agent-driven capabilities into Healthcare Digital's platforms:
Patient Meal Ordering: agentic nutrition checks, dietary rule enforcement, personalized recommendations.
Food Production: prep-planning agents, demand forecasting agents, and waste-reduction optimization loops.
EVS Task Management: task-ranking agents, routing agents, and real-time environmental monitoring copilots.
Build AI copilots for associates and managers that support decision-making, reduce administrative load, and automate repetitive tasks.
Ensure AI agents interact seamlessly with UI workflows, APIs, product logic, and underlying data systems.
Operational Data Science & Automation
Build and deploy predictive models that feed agent decision-making, including:
Meal demand forecasting
EVS task prediction and prioritization
Labor and staffing optimization
Anomaly detection for operational issues
Integrate model outputs with MCP-based agents to create closed-loop automation-agents that both detect and act, not just analyze.
Translate findings into usable insights, dashboards, and operational recommendations for field teams.
Leadership & Cross-Functional Collaboration
Coach and mentor a team of data scientists, ML engineers, and AI engineers focused on agent development and MCP integration.
Partner with Healthcare Leadership (Culinary, EVS, Clinical Nutrition, Operations) to drive AI adoption and prioritize high-value opportunities.
Collaborate with IT, and enterprise AI teams to align on architecture, security, and platform standards.
Communicate complex AI and agent-based system concepts to non-technical stakeholders in clear, practical language.
Data, Governance & Responsible AI
Ensure all AI and agent systems adhere to governance frameworks, including privacy, compliance, and HIPAA.
Establish monitoring, auditability, and retraining workflows for both models and agents.
Implement agent safety controls, including sandboxed tool access, role-based permissions, and fallbacks for critical tasks.
Qualifications
Required
Bachelor's degree in a relevant field
or equivalent professional experience
.
6+ years of experience in data science, AI engineering, or applied ML, including 2+ years of team leadership or technical management.
Hands-on experience building agentic AI systems, including:
Multi-agent workflows
Tool-using agents
Planning/monitoring agents
Strong experience with MCP servers or similar agent integration frameworks (e.g., LangChain tools, AutoGen, OpenAI tool calling).
Proficiency in Python, SQL, ML frameworks (PyTorch, TensorFlow, scikit-learn).
Experience with cloud data and compute platforms (Azure, Databricks, AWS, or GCP).
Strong understanding of LLMs, RAG pipelines, structured tool protocols, and knowledge graph integration.
Excellent communication, stakeholder partnership, and product-oriented thinking.
Preferred
Experience with healthcare, foodservice, hospitality, or operational environments.
Familiarity with IoT data streams, workforce management systems, or real-time task operations.
Background in optimization, reinforcement learning, or continuous planning agents.
Lead Java Backend Engineer with 12+ years (NEED LOCALS ONLY, F2F required)
Charlotte, NC job
Qualifications:
Technical Skills:
· Strong expertise in Java, Spring, and Spring Boot
· Deep understanding of microservices architecture and best practices
· Proficiency in MySQL and relational database design
· Experience with AWS cloud services
· Familiarity with Hibernate (preferred)
· Knowledge of Docker, Kubernetes, and containerization (a plus)
Experience:
· Minimum 10+ years in backend development
· 2+ years of experience leading a development team
· Proven ability to design and implement scalable, high-performance systems
Soft Skills:
· Strong ownership mindset with a passion for driving change and setting standards
· Exceptional communication skills-able to bridge the gap between technical and non-technical stakeholders
· Ability to simplify complex concepts for the product team and business stakeholders
· Hunger for learning, innovation, and improving team efficiency
Bonus Points:
· Experience with Azure DevOps
· Strong understanding of CI/CD pipelines
· Exposure to event-driven architecture and Kafka
· If you're a self-driven engineer eager to take a team to the next level, build smart solutions, and set new industry standards, we'd love to hear from you!
CNC Programmer
Winston-Salem, NC job
Immediate need for a talented CNC Programmer. This is a Fulltime opportunity with long-term potential and is located in Winston-Salem, NC(Onsite). Please review the job description below and contact me ASAP if you are interested.
Pay Range: $70000 - $80000/annum. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Determine appropriate cutting tools, fixturing, and machines for optimized machining approaches to complex, multi-axis milling production of rotating blades and stationary vanes components.
Complete the development and implementation of manufacturing CNC programs for complex machining processes for multi-axis milling machines.
Support in the development of Manufacturing Quality Control Plans / Part Inspection Plans.
Support shop machinists to successfully execute manufacturing processes and complex machining activities.
Assist and provide direction for design and development of fixturing for machining processes.
Design specialty cutting tools for precision form milling.
Collaborate with management, product engineering, peer engineers, and operators to realize high quality, stable processes for complex, conventional machining production of rotating blades and stationary vanes components.
Project leadership of development and qualification projects (scheduling, design of experiments, experimentation, reporting, documentation) with full responsibility for due dates, results and costs associated with your field of activities.
Review in process product quality control information (manual and CMM dimension checks) and work with production personnel to adjust production run machining processes.
Work with production personnel to implement, troubleshoot, and improve machining and associated processes.
Collaborate with Quality Engineer to conduct Root Cause Corrective Analyses.
Communicate with customers to understand requirements and communicate process deviations (NCRs).
Lead continuous process improvements (analysis, solution finding, implementation) around machining processes and methods. Perform and assess manufacturing data to determine opportunities for improvement and lead teams to successfully implement changes.
Support quoting efforts by providing cost estimates.
Review tooling inventory and adjust stocking levels based on production run usage.
Lead and support CAPEX projects and ROI calculations.
Key Requirements and Technology Experience:
2-4 year degree in related Engineering discipline.
5+ years relevant and proven 4- or 5-axis milling manufacturing experience.
Skilled in interpretation of product and manufacturing drawings and specifications.
Skilled in the use of Siemens NX & Teamcenter CAD/CAM systems and product data management systems.
Knowledgeable in 4- and 5-axis milling machining processes.
Knowledgeable in programming, online and offline, of conventional milling machines.
Expert Knowledge in parametric model definition tools of NX and assembly modeling with interpart linking.
Knowledge in designing component fixtures related to milling machining processes.
Skilled in interpretation of product and manufacturing drawings and GD&T specifications.
Working knowledge of MS office (Project, Excel, PowerPoint, Word, Outlook).
Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization.
Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar fulltime positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Data Management Analyst
Charlotte, NC job
Need strong Data Management resources that have hands-on data provisioning and ability to distribute the data.
Moderate to Advanced SQL skills (writing complex queries is a plus)
Commercial Lending (iHub, WICS, WICDR systems)/Commercial Banking Background
Metadata/Data Governance
Regulatory Reporting
Data Management Framework
SQL
Data Quality
Technical Documentation Specialist
Greensboro, NC job
Are you an experienced Technical Documentation Specialist with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Technical Documentation Specialist to work at their company in Greensboro, NC.
Position Summary: We are seeking a dedicated and detail-oriented individual to join our team as a Technical Documentation Specialist. This role involves managing and organising documentation within our engineering and process technologies division. The ideal candidate will possess strong leadership skills, a willingness to embrace change, and the ability to collaborate effectively with various teams.
Primary Responsibilities/Accountabilities:
Organising an archiving system
Labelling, sorting, and categorising documents for ease of use
Retrieving documents upon request
Outlining a long-term storage strategy
Adhering to regulatory requirements
Working with colleagues to ensure consistency of documentation practice across the company
Assisting with both internal and external audits
Ensuring documentation integrity
Controlling access to documents
Removing documents that are obsolete
Utilising storage software and applications for electronic filing
Performing transcription and conversion work
Proofreading documents upon request
Qualifications:
Execute with Excellence: Experience in Initiative Leadership, Project Management, Marketing Specialist, or Work Process Ownership. Ability to manage multiple projects and priorities with attention to detail.
Lead with Courage: Demonstrated leadership skills to set direction, hold others accountable, and manage expectations across business functions.
Embraces Change: Open and adaptable to change, accepting new ideas and work processes.
Excellent Communication/Collaboration: Strong skills in leading meetings, listening to feedback, and collaborating with internal and external partners.
Strong Problem-solving: Ability to quickly identify and resolve issues, assess risks, and determine next steps.
Champion Productivity: Proficiency in analyzing data for reporting, gap analysis, loss analysis, and work process improvement. Mastery of Microsoft Word, Excel, PowerPoint, and Office 365 Tools.
Skills Needed
Leadership
Embraces Change/Agile
Collaborative
Develops Others
Operates with Discipline
Business Mastery
Technical Mastery
Accurate Documentation Skills
GMP (Good Manufacturing Practices) Compliance
GDP (Good Documentation Practices)
QMS (Quality Management Systems)
FDA 21 CFR Part 210, 211, 820 Regulations
Batch Record Review & Approval
CAPA (Corrective and Preventive Actions)
Investigation & Deviation Management
Change Control Management
Quality Systems Auditing (Internal/External)
Pre-Approval Inspection (PAI) Preparedness
Aseptic Processing & Sterile Drug Products
Document Control & SOP Review
Training Program Development & Delivery
On-the-Job Training (OJT) & Curriculum Development
Regulatory Compliance & Inspection Readiness
Data Integrity & LIMS
Root Cause Analysis & Problem Solving
Customer Complaint Investigation
Project Management & Continuous Improvement
TrackWise, Veeva Vault, Documentum, QUMAS
MS Visio, MS PowerPoint, Excel, Word, Smartsheet
Preferred:
Previous experience in Enovia and Veeva systems is highly desired
Senior Strategic Sourcing Spec
Charlotte, NC job
Immediate need for a talented Senior Strategic Sourcing Spec. This is a 06+months contract opportunity with long-term potential and is located in Charlotte NC, (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-93131
Pay Range: $75 - $79/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Category Strategy & Execution
Develop and implement global procurement strategies for IT Software and Telecom in alignment with the Annual Operating Plan and Strategic Category Plan.
Lead sourcing initiatives to drive cost savings, improve quality, and reduce working Client.
Supplier Management
Oversee supplier selection, RFI/RFQ processes, contract negotiations, and performance management.
Conduct Quarterly Business Reviews and maintain a robust supplier scorecard process.
Foster strong relationships with key supplier leadership.
Contracting & Procurement Operations
Manage end-to-end procurement processes from intake to purchase order issuance.
Draft, review, and negotiate Master Service Agreements and Statements of Work.
Ensure compliance with internal policies and procedures.
Cost Optimization & Value Creation
Identify and implement savings opportunities through supplier programs, enterprise discounts, and consumption reduction.
Improve working Client through payment term negotiations, lead time reductions, and inventory optimization.
Stakeholder Collaboration
Partner with IT Service Owners to understand business needs and translate them into sourcing strategies.
Support tactical procurement escalations and reporting as needed.
Market Intelligence & Planning
Conduct spend analysis, benchmarking, and market trend assessments.
Contribute to the development and execution of annual and long-term strategic plans.
Key Requirements and Technology Experience:
Key skills; Bachelor's degree in supply chain, Information Technology, or Business.
3+ years of experience in contract management, strategic sourcing, or IT procurement.
Proven success in negotiating contracts and delivering cost savings.
Experience managing IT commodities such as enterprise software (e.g., SAP, Oracle, Microsoft). - M&A Experience a Plus
Proficiency in RFP/RFQ/RFI processes.
Master's degree in supply chain or business administration.
Professional certifications (e.g., CPSM, PMP, CIPS).
Experience working in matrixed, global environments.
Familiarity with SAP, e-sourcing platforms, and procurement tools.
Strong business and financial acumen.
Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Sap Sales Distribution Consultant
High Point, NC job
7+ years Primary responsible for SAP SD module related requirements Handling cross module ticket for SD-PP, SD-CO, SD-MM, SD-VMS integrations and third-party applications and guiding the team to resolve the issues. Responsible for functional and non-functional requirement elicitation from various stakeholders Requirement analysis, sizing for development and support efforts, test strategy and timelines based on impact analysis for change requests Prepare functional specification, process change documents and design document as per requirement. Testing and quality assurance activities for all deliverables. Schedule and Facilitate meetings to review daily incidents & monthly enhancements Participate in review meetings of various deliverables such as Functional specifications, Design review, Solution reviews, etc. Manufacturing domain experience Excellent communication and interpersonal skills