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  • People Operations Manager

    Front 4.2company rating

    Remote or San Francisco, CA job

    Front is the leading AI-powered customer service platform built for collaboration. Front brings core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle. Front's flexible workflows, AI features, and customer intelligence provide the efficiency and insights to keep entire organizations customer-first, every day. More than 9,000 of the most innovative companies worldwide including CultureAmp, HootSuite, and Y Combinator use Front to deliver five-star service at scale. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune's Best Workplaces in the Bay Area™ ,Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List. We're looking for a People Operations Manager to join Front's People team and strengthen the backbone of our employee experience. You'll own key People Ops programs - from onboarding to offboarding, leaves, compliance, HR systems, and benefits - while driving process improvements that help Front scale efficiently and thoughtfully. This is a hands-on role for someone who thrives on operational excellence, values people-first experiences, and enjoys collaborating across teams to make things work better. What will you be doing? Own the US Benefits & Compliance Program: Serve as the in-house expert for all US benefits and leave of absence (LOA) programs. This includes managing open enrollment, vendor relationships, and acting as the escalation point for complex cases. You will also own our compliance reporting, including EEOC, Form 5500s, and state-specific leave filings. Lead Strategic People Operations Projects: Take full ownership of key FY27 initiatives from start to finish. You'll lead projects like our onboarding revamp, implement new L&D programs, and drive process optimization across the employee lifecycle. Manage & Optimize our HR Tech Stack: Serve as a subject matter expert for our People technology, including our HRIS (BambooHR) and platforms like Lattice, Sana, and Sparrow. You'll ensure data integrity, build reports, and continuously optimize workflows. Be the SF-Office Partner: Act as the trusted, on-site People Ops point of contact for employees and managers in our SF HQ, providing policy guidance, resolving issues, and fostering a strong in-office connection. Drive Lifecycle Operations: Manage and improve our core People processes-including onboarding, off-boarding, and internal mobility-to ensure every step is seamless, compliant, and human-first. Partner Across Teams: Collaborate closely with Payroll, Finance, IT, and Talent Acquisition to ensure accurate data flow and smooth handoffs for all employee changes. What skills and experience do you need? 6+ years of experience in People Operations or as an HR Generalist, ideally in a fast-paced Global SaaS or scaling tech company. Demonstrated expertise in US benefits and state-specific leave laws (e.g., CA, NY, CO). Must have hands-on experience managing open enrollment and complex LOA cases. Proven experience managing compliance filings, including EEOC, 5500s, and various state reports. A track record of personally leading and delivering projects with autonomy. You can provide specific examples of process improvements, system implementations, or program rollouts you owned from start to finish. Strong HR tech-stack proficiency. Experience as an admin for an HRIS (BambooHR, Workday, etc.) is required. Familiarity with Lattice (performance/engagement) and Sparrow (leave management) is a significant plus. Excellent stakeholder management skills and the ability to build trust with everyone from new hires to executives. A "roll-up-your-sleeves" mindset, comfortable with both high-level strategy and hands-on execution. Front operates on a hybrid model - we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected. What we offer Competitive salary Equity (we are post-series D & backed by some of the best VCs in the US) Private health insurance, including plan options at no cost to employees Paid parental leave Flexible time off policy Flexibility to work from home Monday and Friday (unless posted as a full-remote role) Mental health support with Workplace Options Family planning support with Maven $100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities Wellness Days - Fronteers get an additional day off on months with no holidays Winter Break - Our offices are closed from Christmas to New Year's Day! Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy Notice
    $62k-93k yearly est. Auto-Apply 60d+ ago
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  • Operations Specialist - Part-Time

    Legends 4.3company rating

    Columbus, OH job

    LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world's most iconic brands and venues. Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! THE ROLE Legend/ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Operations Specialist at the Greater Columbus Convention Center. The Operations Specialist is responsible for participating in the day-to-day functions of the movement and placement of large quantities of facility equipment and furnishings including but not limited to, chairs, tables, stages, wall panels, dollies, etc. and other related equipment up to 50 lbs. as well as cleaning and maintaining the facility. A degree of decision making is required involving the transport and setup/dismantle of equipment and maintaining a safe and clean environment for safety and efficiency reasons. Regular attendance in conformance with the policies established by ASM Global is essential to the successful performance of this position. This is a labor-intensive position. ESSENTIAL DUTES AND RESPONSIBILITIES * Maintains a safe and clean environment. * Review event documents/task lists for area setups/dismantle and complete tasks as instructed. * Coordinate equipment movement in a safe, efficient manner. * Maintain inventory in proper storage areas. * Operate material handling equipment, as necessary. * Maintain appropriate stock of supplies and equipment to perform assigned tasks. * Cleanup spills, breakages, and debris in the facility as required. * Cleanup and restock bathroom facilities as required. * General janitorial functions such as, but not limited to sweeping, mopping, scrubbing floors, stripping composite floors, extracting carpet, washing glass/windows/mirrored surfaces, washing walls, cleaning stainless steel, dusting, replenishing supplies, bailing cardboard, rubbish, and debris removal. * Disposes of all waste, including bulk trash removal from building in all areas. * Attends and conforms to all policies established by ASM Global in the successful performance of this position. * Ability to read and understand simple English. * Must have the ability to interact with guests in a friendly, courteous, and polite manner. This will include initiating contact with guests within 10 feet -- i.e., smiling, saying 'Good Day', or offering assistance when needed. * Must feel comfortable when around large groups or speaking to a guest, as needed. * Understands the importance of providing customer service and that 'The Magic is in the Details.' * All other duties and responsibilities as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE One to two years of custodial/janitorial/meeting set experience in hotels, hospitals, offices, or event requisition conversion experience relative to a commercial facility preferred. SKILLS AND ABILITIES Must have ability to become familiar with facility floor plan and acquainted with all sections of the facility. Upon training, must possess ability to operate machinery used by department (such as scrubbers, pallet jack, chair carts, trash compactor, cardboard baler, and vacuum cleaners and extractors). This position requires the ability to communicate well with all individuals and work as a team player. PHYSICAL DEMANDS Exposure to adverse weather conditions and to various cleaning chemicals. Must have the ability to work flexible/irregular hours. Position requires extensive walking, heavy lifting, climbing, carrying, stooping, crawling, equipment operation both indoors and out, and the ability to lift and/or move up to 50 pounds. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. TO APPLY: Visit: ************************************** Greater Columbus Convention Center Attn: Human Resources 400 N High Street Columbus, Ohio 43125 PHONE: ************ FAX: ************ Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
    $40k-66k yearly est. 11d ago
  • Merchandise Associate - Ohio State Team Shop- Schottenstein Center

    Legends 4.3company rating

    Columbus, OH job

    LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, convention centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! LEGENDS GLOBAL MERCHANDISE Recognized leaders in retail and merchandising worldwide, Legends Global Merchandise (LGM) provides a fully customized, customer-centric, omnichannel shopping experience for fans. Our vertical service solution allows us to provide the latest trends, styles, designs, and brand collaborations across different categories. For in-venue, e-commerce and pop-up operations, Legends sets the standard when it comes to a unique shopping experience. We pride ourselves in creating a customized portfolio of inventory based on each property and operating as a true extension of each client's brand. Different guests want different things, and we are here to build and provide a tailored retail experience. The Role ESSENTIAL FUNCTIONS * Customer Service - Provide fun and professional environment for teammates and fans * Proactively greet guests and assist all customers * Uphold Legends standards and policies * Sales - Accurately ring in sales and handle cash amounts in a timely manner on the Point of Sale terminal * Ensure that you are educated on the products and services sold throughout the Stadium * Assist as directed by your supervisor to ensure that your assigned location is neat, organized, clean and fully stocked for all events and set up prior to event * Assist with stocking of merchandise * Perform other duties as assigned by supervision * QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * All applicants must be at least 18 years of age * High school diploma or equivalent. College degree preferred * Energetic, self-motivated, warm, and friendly personality * Must be collaborative and a team player * Willingness and drive to exceed guest expectations * Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation * Basic math skills; ability to accurately count change and balance bank * Must be able to work in a fast paced and continuously changing environment * Able to bend and squat and walk/stand for extended periods of time * Ability to transport up to 30 lbs on a continuous basis * Ability to work independently or in a team during set up and to get tasks done quickly * Ability to communicate effectively with supervisor and guests * Must be flexible to work all FirstEnergy events including late nights, weekends, and holidays * Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: On Site- Ohio State University Schottenstein Center Columbus, OH. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
    $29k-34k yearly est. 60d+ ago
  • Public Safety Manager

    Legends 4.3company rating

    Columbus, OH job

    LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! THE ROLE Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Public Safety Manager at the Greater Columbus Convention Center. The Public Safety Manager is responsible for managing all aspects of safety and security for the Greater Columbus Convention Center. Provides direction and supervision to ensure the physical safety and security of the public, guests, visitors, employees, stakeholders and assets. Essential Duties and Responsibilities * Develops and maintains departmental policies, programs and standard operating procedures to protect and minimize Greater Columbus Convention Center/Legends Global liability exposures and losses and implements improvements/changes as needed. * Oversees all security and safety activities to ensure the highest possible level of security, safety and comfort to all patrons and employees of Greater Columbus Convention Center/Legends Global. * Exemplifies a customer service philosophy and public relations approach to the performance of all duties. Establishes and promotes this philosophy with department staff. * Serves as the liaison with all officials and agents of law enforcement, safety regulatory or security agencies. Works in coordination with appropriate law enforcement organizations and security associations to ensure efficient operations. * Manages and oversees the operational requirements of security and safety to assure the optimum and most cost-effective use of manpower and equipment. * Manages and oversees facility staff training in safety related areas - i.e. CRASE training, CPR, Crowd Control certification. * Manages investigations related to security incidents, loss prevention issues, or other Greater Columbus Convention Center/Legends Global issues. Personally manages and is involved in all incidents of an emergency, high priority or sensitive nature. * Serves as liaison with show managers, show contractors, private security firms and Greater Columbus Convention Center/Legends Global staff in all matters involving show security or safety. Works with third party security contractors to ensure effective operations and adherence to Greater Columbus Convention Center/Legends Global policies and procedures. * Responsible for all in-house security systems, key systems and photo ID badge program. Works with all departments to ensure compliance with security policies. * Manages activities that effectively control accident, health and loss exposures and assures compliance with OSHA regulations. * Must have the ability to interact with guests in a friendly, courteous and polite manner. This will include initiating contact with guests within 10 feet - i.e. smiling, saying "Good Day" or offering assistance when needed. * Must feel comfortable when around large groups or speaking to a guest, as needed * Understands the importance of providing customer service and in understanding of "The Magic is in the Details" * Performs other work-related duties as assigned. SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. REQUIRED WITHIN 120 DAYS OF HIRE UNLESS CERTIFIED: * NIMS Incident Management Level 1 (IML 1) * CPR, First Aid, AED Instructor (maintain through employment) * Obtain security license under the Ohio Department of Public Safety and maintain qualifying agent (maintain through employment) Education and/or Experience * Minimum of eight years of progressively responsible management experience in security or law enforcement, with demonstrated responsibility for security and safety planning and investigations. * Solid knowledge of the problems, issues, philosophies, principles, tactics and procedures related to the management of venue security and safety services. * Extensive knowledge of local, state and federal laws and regulations, court decisions and ordinances that affect security operations. Skills and Abilities * Excellent verbal and written communication skills, as well as skills in interpersonal relations. * Ability to build solid relationships while holding staff accountable. * Ability to prioritize tasks and lead a diverse workforce. * Superior customer service and problem-solving skills. * Ability to use various computer software programs. * Individual should have knowledge of Spreadsheet software and Word Processing software and be proficient in Microsoft Word, Excel, and PowerPoint. * Valid state driver's license in good standing * Must be able to pass pre-employment background check * Must be able to work various work schedules based on event needs. (Including but not limited to, Nights, Weekends, Holidays and Shift work.). COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: On Site (Greater Columbus Convention Center/Columbus, OH) PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit for long hours and may be required to work indoors and outdoors as required by the function. Must have the physical ability to frequently maneuver around facility, walking and/or standing up to 6-10 hours daily, as well as the ability to lift in excess of 50 pounds. This position may also be exposed to adverse conditions including inclement weather, noise, fumes, etc. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Apply at: *************************** Greater Columbus Convention Center 400 N High Street Columbus OH 43215 Applicants that need reasonable accommodation to complete the application process may contact ************. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
    $55k-84k yearly est. 11d ago
  • Payroll Analyst

    Front 4.2company rating

    Remote or San Francisco, CA job

    Front is the leading AI-powered customer service platform built for collaboration. Front brings core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle. Front's flexible workflows, AI features, and customer intelligence provide the efficiency and insights to keep entire organizations customer-first, every day. More than 9,000 of the most innovative companies worldwide including CultureAmp, HootSuite, and Y Combinator use Front to deliver five-star service at scale. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune's Best Workplaces in the Bay Area™ ,Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List. We're looking for a Payroll Analyst to support our U.S. payroll operations and help ensure every pay cycle is accurate, compliant, and on time. This role reports to the Global Payroll Lead and is based in San Francisco. In addition to supporting U.S. payroll, you'll be introduced to our global payroll processes and will learn how we work with our global payroll provider in EMEA and Latam. What will you be doing? Support end-to-end U.S. payroll processing activities each pay period, including validations and coordination of inputs. Audit payroll changes (new hires, terminations, leaves, salary changes, variable pay, deductions) to ensure accuracy. Help resolve payroll issues and employee questions in a timely, clear, and confidential manner. Run payroll reports and perform reconciliations (register validations, deductions, taxes, benefits, and other audits as needed). Maintain and improve payroll documentation, checklists, and control processes. Partner with People Ops, Rev Ops, Finance, and Benefits partners to ensure data integrity across systems. Learn and support global payroll workflows and the global payroll provider process (data inputs, reporting, and issue resolution). What skills and experience do you need? Experience supporting U.S. payroll operations (payroll processing support, audits, or reconciliations). Working knowledge of core payroll concepts: earnings, deductions, taxation, garnishments, and benefits. Comfort with multi-state payroll considerations and compliance sensitivity. Strong Excel or Google Sheets skills (lookups, pivots, data validation) and strong attention to detail. Ability to handle sensitive and confidential information with discretion. Clear communication skills and a customer-service mindset when supporting employees. Eagerness to learn global payroll processes and new systems. Front operates on a hybrid model - we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected. What we offer Competitive salary Equity (we are post-series D & backed by some of the best VCs in the US) Private health insurance, including plan options at no cost to employees Paid parental leave Flexible time off policy Flexibility to work from home Monday and Friday, unless posted as a fully remote role Mental health support with Workplace Options Family planning support with Maven $100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities Wellness Days - Fronteers get an additional day off on months with no holidays Winter Break - Our offices are closed from Christmas to New Year's Day! Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy Notice
    $51k-78k yearly est. Auto-Apply 2d ago
  • Product Designer

    Front 4.2company rating

    Remote or San Francisco, CA job

    Front is the leading AI-powered customer service platform built for collaboration. Front brings core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle. Front's flexible workflows, AI features, and customer intelligence provide the efficiency and insights to keep entire organizations customer-first, every day. More than 9,000 of the most innovative companies worldwide including CultureAmp, HootSuite, and Y Combinator use Front to deliver five-star service at scale. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune's Best Workplaces in the Bay Area™ ,Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List. We're looking for a Product Designer to help us in pushing Front's user experience to the next level. You'll be involved in every aspect of the product development process, from brainstorming new product ideas with Product Management to tweaking pixels before launch with Engineering to adding new components to our Design System. You will utilize your full range of product design, interaction design, and visual design skills. What will you be doing? Work with the Core Product Experience team on the end-to-end experience and collaborate closely with other teams across Front to enable our users to deliver exceptional service to their customers. Design product experiences across various platforms including web, desktop, and mobile. Collaborate closely with Product Managers, Engineers, Data and Customer Support to define project requirements and deliver impactful design solutions. Understand and represent users in product decisions with cross-functional peers during tradeoff, timeline, and experience discussions. Design and communicate your vision to the team using mock-ups, documentation, and prototypes - with a strong emphasis on bringing designs to life with prototypes. Contribute to building and maintaining design systems. Impact business goals through effective and efficient development of design solutions. Participate in and shape the design team and cross functional pod team culture. What we're looking for: 5+ years of experience building and shipping world-class products across various platforms A portfolio of design projects that shows an understanding of design process and strong UI/UX skills - this portfolio must include prototypes Low ego and an eagerness to give and receive constructive feedback in a transparent work environment Collaborative approach and belief that the best products are built through a partnership with Product, Design, and Engineering Strong communication skills and the ability to articulate your design decisions and how they relate to the problem you're solving Deep empathy for users and a passion for solving their collaboration problems Experience creating and maintaining clean design system documentation Experience with SaaS, B2B or other complex technical systems is a plus Strong preference for experience for both design with AI and designing AI experiences Front operates on a hybrid model - we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected. What we offer Competitive salary Equity (we are post-series D & backed by some of the best VCs in the US) Private health insurance, including plan options at no cost to employees Paid parental leave Flexible time off policy Flexibility to work from home Monday and Friday, unless posted as a fully remote role Mental health support with Workplace Options Family planning support with Maven $100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities Wellness Days - Fronteers get an additional day off on months with no holidays Winter Break - Our offices are closed from Christmas to New Year's Day! Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy Notice
    $105k-163k yearly est. Auto-Apply 33d ago
  • Senior-Staff Full-stack Software Engineer

    Blueberry Pediatrics 3.6company rating

    Remote job

    Blueberry's Mission: Our mission is to turn every family's living room into their own personal pediatric urgent care. We combine home exam kits, concierge-like access, and AI-enabled Pediatricians to provide affordable and near-instant clinic-level care, 24/7. We believe every child deserves access to top-quality healthcare. We've proven that by drastically improving access and turning healthcare into a consumer-grade experience, we drive better health outcomes for children and families while dramatically reducing medical costs for parents and health plans (up to 50% reduction in ED costs). We are a mission and values driven company. You can learn more about our values HERE. 🫐 💙 Note: Beware of Scammers. Blueberry will NEVER ask you to download software/apps or request sensitive personal information like bank accounts or social security numbers. If you received an email requesting this information it is likely a scam. We are only accepting candidates through our job board. About the opportunity: We build technology that connects parents with pediatricians through two core platforms: our parent-facing experience and our physician platform. Both are written in Django and Hotwire (an HTMX-like framework). Experience in these technologies helps, but what's more important is general full-stack knowledge, curiosity, and a strong work ethic. Here are some projects we've shipped recently that illustrate what you might be working on: Developing an eardrum detection model to reduce the time doctors spend triaging images. Adding screeners that track developmental milestones for children. These help parents identify potential issues for early intervention. Building an algorithm that flags at-risk children so doctors see them as soon as possible. Adding WebRTC to our in-house EMR to improve call reliability. Rewriting our React Native parent app in Hotwire to simplify our stack. Engineers work closely with our product managers to bring features to life. (We have the luxury of working with a best-in-class product team!) We also collaborate with people in other functions, like the physician or marketing team. You can learn more about how we collaborate under the “Culture @ Blueberry” section here. About you We're seeking product engineers who are strong full-stack generalists. From writing HTML to optimizing SQL queries and managing deployment infrastructure, you enjoy mastering every layer of the stack. You have lots of experience in MVC frameworks, like Django or Ruby on Rails. You deeply understand the products you work on. You start with business objectives, then work backward to technical solutions. You use data to validate assumptions and measure impact. You're pragmatic and know when to optimize for speed versus scalability. We reward impact over complexity. You seek simple, maintainable solutions. You embrace the chance to solve a problem with a non-technical alternative. Engineers at Blueberry are given agency to own projects, from conception to production. You are energized by autonomy and have a track record of being a Manager of One. You implement high-quality software, have experience leading people and projects, and own the rollout and maintenance of your work. You proactively find and fix bugs, document systems, and evangelize fixing tech debt. For Senior roles, you must have more than four years of experience working as a software engineer. For Staff roles, we require a minimum of six years of experience. Beyond years of experience, your demonstrated ability to solve challenging problems will also influence final leveling decisions. Next steps Our interview process follows this structure: A resume screen is followed by a materials phase (described below). Before you submit your materials, you'll have the option to speak with someone from the People and Engineering team. Qualified candidates will move on to a series of interviews with the Engineering and Product team. An offer is made. The start date for this role will be sometime in mid to late Q1 or early Q2. Our interview process is unique in that we've replaced the typical coding take-home with a written materials phase. These materials include questions commonly asked in live interviews (“Describe a time when…”) along with an opportunity to submit samples of your best work. We've found that this allows candidates to showcase their best selves without the on-the-spot pressure of a live interview. Compensation and benefits Engineering salaries range from $145,000 to $200,000. Compensation is dependent on location and experience. Engineers are also owners of Blueberry; equity is included in the compensation package. Benefits include a 401k match, annual offsites, four weeks of PTO, a $300 office stipend, and more. See our career page for a full list. We are a fully remote company. You have the freedom to work from anywhere in the US. That said, we are unable to sponsor work visas at this time. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $145k-200k yearly Auto-Apply 26d ago
  • Account Executive, Corporate Hospitality Sales (Army West Point)

    Legends 4.3company rating

    Remote or West Point, NY job

    AE, Corporate Hospitality Sales DEPARTMENT: LGS REPORTS TO: Senior Manager, Corporate Hospitality Sales FLSA STATUS: Salaried/Exempt LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us! ARMY WEST POINT PARTNERSHIP Legends Global and the United States Military Academy at West Point's Athletic Department have partnered on the $140M renovation of Michie Stadium, which will introduce a new dynamic to premium hospitality and elevate the experience of those attending Army football games and other events. Additionally, Legends will be tasked with creating a 365-day corporate hospitality program to engage regional corporations in utilizing the historic West Point site as a platform to engage clients and employees in off-season retreats and in-season hospitality. THE ROLE The Account Executive, Corporate Hospitality Sales, is responsible for cultivating relationships with top New York, New Jersey and Connecticut businesses with a focus on developing unique curated corporate event opportunities to include military, academic, physical and hospitality packages at Army West Point. The candidate should be a self-motivated, entrepreneurial and a positive professional with experience in planning and executing prospecting events, as well as sales generation. The Account Executive, Corporate Hospitality Sales will be located primarily at Army West Point with flexible remote work opportunities and will work under the guidance of the Senior Manager, Corporate Hospitality. ESSENTIAL DUTIES AND RESPONSIBILITIES * Research, analyze, and develop special event profit-generating opportunities, leveraging Army West Point athletic department assets for non-game day related experiences * Proactively solicit new business by, among other things, making sales calls and presentations, attending local trade shows, and engaging in other client prospecting in order to increase the size of Army West Point's potential client database * Create leads and develop long-term relationships in the event planning, production, and promotion communities; monitor changes and new developments in the special events industry * Entertain and nurture relationships with clients and prospects through creative means including but not limited to: networking events, speaking engagements, one-on-one dinners / lunches, prospect sampling at games, seat visits at games and outside meetings * Perform accurate and skilled deal closings while exceeding established yearly revenue and corporate hospitality goals set for new business * Work collaboratively with multiple departments on post at Army West Point on all operational aspects of executing our hospitality experiences * Manage and direct all organization-related event logistics, including managing the events calendar, conducting walk-throughs and stadium visits, and being the primary contact for clients * Prepare and provide required reports to the Senior Manager, Corporate Hospitality including special event revenue reports, profit and loss statements, sales recaps, and projections * Obtain feedback from clients following each special event to determine and analyze client satisfaction QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Resourceful, innovative and forward thinking, with an entrepreneurial spirit * Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships * Working knowledge of local and regional markets, venue operations, and special events industries * Ability to work in a fast-paced environment and manage multiple tasks simultaneously; responds quickly and effectively to changing trends and circumstances * Ability to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflow * Proficient in Microsoft Office, with a focus on Word, Excel, and PowerPoint * Previous working experience with a CRM system * Ability to work nights, weekends and holidays as necessary * Ability to lift 30lbs as necessary EDUCATION AND/OR EXPERIENCE * Bachelor's degree or equivalent combination of education and related experience/training * 1-3 years of relevant hospitality/special events sales experience COMPENSATION Competitive salary of up to $62,400 plus commission opportunities and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: On Site - Army West Point (West Point, NY) PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
    $62.4k yearly 11d ago
  • Public Safety Senior Supervisor

    Legends 4.3company rating

    Columbus, OH job

    LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world's most iconic brands and venues. Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! The GCCC Public Safety Senior Supervisor is responsible for assisting with the day-to-day functions of securing, directing, and promoting security and public safety on the campus of the Greater Columbus Convention Center. Public Safety Officers are assigned to greet guests as they arrive, check bags, perform visual checks of guests and materials, manage crowds, secure doors, monitor specific locations throughout the venue, and act as roving or posted security. As the "eyes and ears" of the venue, Public Safety Officers are expected to keep a close watch on the crowd and intervene in situations when appropriate. Public Safety Officers are on the "front line" of customer service and public safety and will experience the excitement and energy of the event and the satisfaction of interacting with the public. Assists in event related activities as required. ESSENTIAL FUNCTIONS * Greets guests as they enter and leave the facilities. * Answers questions, resolves complaints, and gives directions. * Enforces venue policies and procedures. * Reports suspicious activity and violations of campus policy. * Responds to guest conflicts, medical situations, and other incidents. * Provides crowd management and assists with crowd movement. * Secures locations and prohibits access to unauthorized individuals. * Challenges unauthorized personnel in restricted areas. * Follows established code of conduct and safety procedures. * Provides exceptional service to all patrons. * Performs regular and routine security rounds of the campus (noting and correcting unsafe or unsecure conditions) and takes immediate action to correct conditions as needed. * Completes detailed reports on activity during shift. * Completes Written Incident reports. * Verify reports are completed. * Inputs door schedule into magnetic door lock program. * Directs visitors, deliveries and related personnel to proper areas. Notifies related departments of visitor/delivery arrival/departure. * Operates and monitors computerized fire alarm system and surveillance camera. * Operates company vehicle to transport employees or patrons around campus. * Takes appropriate action in the event of an emergency. * Maintains daily shift schedules and posts. * Assigns shift duties to Public Safety Officer/Public Safety Event Staff. * Supervises Public Safety Officer and Public Safety Event Staff. * Reports incidents to Public Safety Management for follow-up. * Maintains a proactive and positive attitude. * Provide superior customer service. Ensures that their direct reports are continually providing superior customer service. * Attends campus meetings in the absence of Public Safety Management. * Always in uniform while on duty. * Uniform will be clean, pressed, and presentable to the public. * Must have the ability to interact with guests in a friendly, courteous, and polite manner. This will include initiating contact with guests within 10 feet - i.e., smiling, saying "Good Day" or helping when needed. * Must feel comfortable when around large groups or speaking to a guest as needed. * Understands the importance of providing customer service and in understanding of "The Magic is in the Details." * All other duties and responsibilities as assigned. JOB REQUIREMENTS: (Some may not be required, but preferred) * Surveillance (CCTV) skills preferred but not required. * Working knowledge of security and public safety functions * Customer service techniques * Fire alarm system * Basic knowledge of Microsoft Office applications * Must be able to use a Two-Way radio. * Must be able to keep information confidential. * Valid State driver's License with no more than 4 points * Must be able to pass pre-employment background check, as well as random drug screens during employment. * Must be able to program keycards and maglock schedules. * Must be proficient in English reading, writing and speaking. Required upon hire or within 120 days of hire if not certified. * NIMS ICS 100 * NIMS ICS 200 * NIMS ICS 700 * NIMS ICS 800 * NIMS ICS 15 * CPR, First Aid, AED (maintain through employment) EXPERIENCE: * a minimum of two years of public safety/security background. Preferred by not required, experience in law enforcement, military, fire, or emergency medical service background would be ideal. SKILLS/APTITUDES: Must possess oral and written communication skills and be able to follow instructions; able to qualify under existing state security guidelines; physical ability to walk, climb steps, stand/walk for up to 8 hours. Must be willing and able to work with a wide variety of individuals from varying socioeconomic backgrounds; attention to detail; conflict resolution skills preferred. WORKING CONDITIONS: May be exposed to adverse weather conditions for long periods of time; ability to work flexible hours in addition to normal business hours as needed; must be able to lift and carry up to 50lbs; must be able to stand for long periods of time. May be exposed to physical confrontations. TO APPLY: To apply, please visit: ************************************** Legends Global - Greater Columbus Convention Center 400 N High Street Columbus, Ohio 43125 FAX: ************ Applicants that need reasonable accommodations to complete the application process may contact ************ Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
    $32k-47k yearly est. 60d+ ago
  • Senior Channel Marketing Manager

    Front 4.2company rating

    Remote or San Francisco, CA job

    Front is the leading AI-powered customer service platform built for collaboration. Front brings core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle. Front's flexible workflows, AI features, and customer intelligence provide the efficiency and insights to keep entire organizations customer-first, every day. More than 9,000 of the most innovative companies worldwide including CultureAmp, HootSuite, and Y Combinator use Front to deliver five-star service at scale. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune's Best Workplaces in the Bay Area™ ,Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List. We're looking for an experienced Senior Channel Marketing Manager to develop and execute joint go-to-market (GTM) programs with our strategic partners. Front has ambitious growth goals for the next year, and our channel partners will play a critical role in this growth. We're looking for an exceptional Senior Channel Marketing Manager to accelerate this momentum, particularly within our Technology Services Distributors (TSD) channel. This role sits at the intersection of marketing, partnerships, and sales - helping to drive co-marketing initiatives, accelerate partner pipeline, and strengthen Front's partner ecosystem. You'll collaborate cross-functionally with our partnerships, demand generation, and product marketing teams to design campaigns that expand reach, generate leads, and increase joint customer adoption. The ideal candidate is a strategic marketer who loves building, thrives in a collaborative environment, and knows how to turn partnerships into measurable growth. What success looks like: Within your first six months, you will: Become the expert in our TSD and other channel partners, deeply understanding their business models, audiences, and go-to-market strategies. Build and execute an end-to-end channel marketing strategy for Front's channel partner program, aligning closely with sales to maximize impact. Develop and launch tailored marketing plans for each of our strategic TSD partners, driving measurable partner-sourced pipeline growth and optimizing MDF utilization. Take ownership of key channel marketing programs with TSDs and other channel partners, including events and sales incentives, and deliver measurable impact in driving pipeline through these activities. Support partners at every stage of their journey with Front: ramping up existing partners, launching new partnerships, and building awareness to recruit new ones. What will you be doing? You'll be the point person for all channel marketing activities, working hand-in-hand with your peers in marketing and partner sales to drive measurable results. On any given day, you might: Collaborate with Front's channel partners to design and execute strategic marketing plans that align with shared goals. Manage campaigns across multiple marketing channels, including messaging and positioning, content creation, demand generation, events, and more. Support and activate high-visibility partner events, both in-person and virtual. Develop partner-facing collateral, playbooks, and enablement resources to make it easy for partners to sell Front. Work closely with the partner sales team to integrate marketing activities into larger account plans, ensuring we're driving maximum impact to and through these partners. What skills and experience do you need? This role is for someone who thrives at the intersection of marketing strategy, partner enablement, and hands-on execution. Someone ready to create impact from day one and help define how Front grows through the channel. Experienced in channel marketing, marketing, partnerships, field events, demand generation, or product marketing. 5-8+ years of experience in B2B marketing, with at least 3 years in partner or ecosystem marketing focused on channel marketing, ideally in the TSD channel context. Proven track record of working directly with various types of partners in a B2B context; ideally experience in the TSD channel. Skilled at building strong relationships with both internal teams and external partner stakeholders. Highly organized, detail-oriented, and capable of managing multiple projects in parallel. Comfortable operating within ambiguity, with a builder mentality and a focus on solutions. Front operates on a hybrid model - we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected. What we offer Competitive salary Equity (we are post-series D & backed by some of the best VCs in the US) Private health insurance, including plan options at no cost to employees Paid parental leave Flexible time off policy Flexibility to work from home Monday and Friday (unless posted as a full-remote role) Mental health support with Workplace Options Family planning support with Maven $100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities Wellness Days - Fronteers get an additional day off on months with no holidays Winter Break - Our offices are closed from Christmas to New Year's Day! Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy Notice
    $147k-202k yearly est. Auto-Apply 60d+ ago
  • Head of Product Analytics

    Front 4.2company rating

    Remote or San Francisco, CA job

    Front is the leading AI-powered customer service platform built for collaboration. Front brings core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle. Front's flexible workflows, AI features, and customer intelligence provide the efficiency and insights to keep entire organizations customer-first, every day. More than 9,000 of the most innovative companies worldwide including CultureAmp, HootSuite, and Y Combinator use Front to deliver five-star service at scale. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune's Best Workplaces in the Bay Area™ ,Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List. Front is looking for a Head of Product Analytics to lead our product analytics function and elevate product decision-making across the company. You will be the strategic partner to Product, Design, and Engineering leaders, owning the analytics roadmap, scaling the team and operating model across SF and Paris, and building the frameworks that help Front ship high‑quality product bets faster and scale. What will you be doing? Deliver strategic insights that drive Front Product strategy: synthesize product usage , experimentations, and market signals into clear recommendations; influence 3-5 major roadmap decisions per quarter. Partner with Product leaders to define and deliver Product OKRs: co‑create quarterly OKRs aligned to company strategy; ensure each KR has an owner, baseline, target, and measurement plan, establish and own KR operating cadence. Drive product velocity through analytics enablement: Co-own AI quality and data-driven product design and experimentation, lead experimentation design, build self-serve capabilities. Build and scale analytics stack: implement instrumentation governance; keep stack relevant; drive data quality. Scale and the product analytics team: Establish clear roles, career paths, and operating rhythms across SF, Paris and Santiago. Build a high-performing team culture that balances speed with analytical rigor. What skills and experience do you bring? 10+ years in product analytics, data science, or related fields, including 4+ years leading analytics teams. Track record of scaling teams and processes across locations/time zones Demonstrated strong product sense and judgment; able to pair qualitative insights with quantitative rigor. Expertise running high‑velocity experimentation at scale, experience with AI product experimentation a plus. Expert SQL, modern analytics stacks and visualization tools, product instrumentation best practices. Proven ability to partner with Product and Design leadership to influence strategy and roadmap. Excellent communication with executives and cross‑functional partners; crisp strategic articulation and storytelling with data. B2B SaaS experience preferred; comfort with ambiguity and fast‑paced iteration required. Business strategy a plus. Bachelor's degree in a quantitative field or equivalent experience; advanced degree a plus. Front operates on a hybrid model - we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected. What we offer Competitive salary Equity (we are post-series D & backed by some of the best VCs in the US) Private health insurance, including plan options at no cost to employees Paid parental leave Flexible time off policy Flexibility to work from home Monday and Friday, unless posted as a fully remote role Mental health support with Workplace Options Family planning support with Maven $100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities Wellness Days - Fronteers get an additional day off on months with no holidays Winter Break - Our offices are closed from Christmas to New Year's Day! Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy Notice
    $120k-169k yearly est. Auto-Apply 35d ago
  • Freelance Senior Art Director (Experiential & Immersive Design)

    Red Velvet 4.0company rating

    Remote or Austin, TX job

    RED VELVET is an independent, full-service experiential agency that specializes in creating powerful, story-driven events. Headquartered in Austin, Texas, our diverse team of creatives shares a passion for producing immersive, impactful programs that inspire genuine human connection. We partner with brands across the U.S. and internationally, blending innovation with logistics to design seamless, memorable experiences. Our philosophy is simple: every experience should tell a compelling story that connects with audiences from start to finish. Every detail, from the first click on the registration page to the final applause, is an opportunity to engage and resonate. If you're passionate about experiential design, love working with dynamic teams, and want to help brands transform their stories into unforgettable journeys, RED VELVET is the perfect place for you. As our Senior Art Director, you'll play a crucial role in bringing our clients' stories to life. You'll lead the creative vision for experiential conferences and events, transforming brand narratives into powerful, immersive journeys that captivate audiences at every turn. You'll work closely with a small, talented team to build cohesive, interactive experiences that highlight the essence of our client's brands while creating unforgettable moments for their audiences. This is a hands-on, collaborative role where you'll design, inspire, and execute. From crafting visually dynamic main stages to designing interactive sponsor zones, your work will ensure that every element of the experience feels cohesive, compelling, and memorable. Who You Are A storyteller at heart, who can transform brand messages into powerful event experiences that connect deeply with audiences. A team player and effective communicator who can present ideas to clients, build relationships with designers and vendors, and lead conversations that push creative boundaries. Passionate about industry trends, always looking for fresh ways to incorporate new technologies and engagement techniques into your work. A hands-on, detail-oriented leader who isn't afraid to roll up your sleeves and jump into the design process to achieve the best results. Job Responsibilities Story-Driven Design: Lead the creative development of immersive event experiences, weaving our clients' brand narratives into every touchpoint, from registration to the final applause. Ensure that each detail visually reinforces the brand story and leaves a lasting impression. Interactive Engagement: Design breakout sessions and workshops that go beyond traditional formats, creating interactive spaces where participants can connect, collaborate, and dive deeper into the brand's world. Sponsor Integration: Strategically design branded sponsor zones and interactive installations that make sponsors an integral part of the event narrative, enhancing their visibility and impact in memorable ways. Team Leadership: Mentor and guide a small team of creatives, fostering a collaborative, innovative environment that prioritizes high-quality, story-driven work. Presentation & Collaboration: Build and present creative decks that effectively convey our vision to clients, collaborating closely with project teams, production vendors, and fabricators to bring designs to life. Hands-On Design: Dive into key projects to provide hands-on design and creative direction, modeling best practices and ensuring every visual element aligns with the overall event strategy. Technology Integration: Explore new technologies (e.g., AR/VR, interactive installations) to create immersive, innovative experiences that resonate with attendees and elevate the brand's impact. On-Site Leadership: Oversee on-site installations, managing details and ensuring seamless execution, while making adjustments as needed to uphold the integrity of the design vision. Job Requirements 10+ years of experience in experiential and event design, ideally within an agency or boutique environment focused on immersive, story-driven events. A strong portfolio that demonstrates expertise in designing conferences, branded experiences, and interactive sessions that tell a compelling story. 3+ years of experience in a leadership role, with a demonstrated ability to guide designers through the creative process, foster collaboration, and inspire high-quality work. Proficiency with Adobe Creative Suite (InDesign, Illustrator, Photoshop), Figma, Google Suite, and 3D rendering tools (e.g., Cinema4D, Blender, SketchUp). Experience working closely with production teams and fabricators, understanding the technical requirements to bring complex designs to life. Thank you for your interest in RED VELVET! If you've made it this far and are excited about this opportunity, please apply and complete the questionnaire! Our interview process is designed to be thorough yet engaging. It typically includes an initial review of your application and portfolio, followed by interviews with key members of our team to ensure the best fit for both you and us. While we appreciate your interest, we kindly request no phone calls please. We will reach out to candidates who qualify for the first round of interviews. Thank you again for considering RED VELVET - we're excited to learn more about you! DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities, and qualifications required of associates assigned to this job. RED VELVET is an Equal Opportunity Employer. Flexible work-from-home options are available. We offer a contract-to-hire method for Full-Time. Flexible work from home options available. Compensation: $40.00 - $120.00 per hour
    $64k-99k yearly est. Auto-Apply 60d+ ago
  • Backend Engineer - Infrastructure

    Front 4.2company rating

    Remote or San Francisco, CA job

    Front is the leading AI-powered customer service platform built for collaboration. Front brings core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle. Front's flexible workflows, AI features, and customer intelligence provide the efficiency and insights to keep entire organizations customer-first, every day. More than 9,000 of the most innovative companies worldwide including CultureAmp, HootSuite, and Y Combinator use Front to deliver five-star service at scale. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune's Best Workplaces in the Bay Area™ ,Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List. Through building tools and products for other engineers, our infrastructure team acts as a team multiplier - think auto-scaling, horizontal sharding, scalable storage systems, application performance monitoring, database optimization, and more. We are in the early phases of scaling out our next-generation cells architecture that will support a scale orders of magnitude greater than what we can today. Curious? Talk to us, we'd love to tell you more. What will you be doing? Building and automating our next-generation cells architecture, a horizontal scaling platform that allows us to support growing customers all over the world. Automate rebalancing of our customers across our cells to spread the load (without downtime!) Design and implement a new Kubernetes staging environment that engineers can spin up in under a minute. Build tools to scale developer workflows for a >50 person engineering team, for example, schema migration automation tool to run online MySQL migrations across a large number of production database shards. Troubleshoot and resolve low-level bugs and issues, e.g. memcached throughput exceeding AWS caps, network partitions in our AWS VPC Design, deploy and operate asynchronous work queues, high-volume storage systems, high-throughput systems: You should not be afraid of writing code that will decide to start or stop 1000 servers What skills and experience do you need? Be excited about cloud infrastructure! Product mindset, we're a product company on a mission to “advance how people work” Industry experience with highly available, large-scale distributed systems at a large-scale internet service. Experience working on software systems built atop Amazon Web Services. Fluency in a dynamic language like Node.JS, Python, Rust, or similar. Strong track record of launching and delivering projects of significant complexity and high level of ambiguity. Understand the trade-offs in employing different technical solutions to a problem, valuing pragmatism over idealism. Ability to thrive in a dynamic, fast-paced, collaborative, and high-growth environment. Front operates on a hybrid model - we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected. What we offer Competitive salary Equity (we are post-series D & backed by some of the best VCs in the US) Private health insurance, including plan options at no cost to employees Paid parental leave Flexible time off policy Flexibility to work from home Monday and Friday (unless posted as a full-remote role) Mental health support with Workplace Options Family planning support with Maven $100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities Wellness Days - Fronteers get an additional day off on months with no holidays Winter Break - Our offices are closed from Christmas to New Year's Day! Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy Notice
    $106k-160k yearly est. Auto-Apply 60d+ ago
  • Director of Finance Transformation

    Legends 4.3company rating

    Remote or New York, NY job

    Director of Finance Transformation DEPARTMENT: Finance REPORTS TO: VP - Head of Finance Systems FLSA STATUS: Salaried, Exempt LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! Essential Duties and Responsibilities * Financial lead on the consolidation system implementation project; leading design implications for financial data * With assistance from system vendors, manage "stand up" of the consolidation tool in support of the 2021 Budget cycle, including building forecast templates and reporting output * As a key member of the ERP implementation project, provide leadership for a) integrity and consistency of data migration from individual ledgers to a standard COA, b) creating standard reporting tools to support the business and corporate strategy, c) design and implement standard close procedures and policies, d) create and deliver related training to finance team members * Work with IT team to understand and manage the ASM Global analytics environment and act as a system administrator during implementation and leveling periods * Develop standard system and reporting tools for managing overhead expenses, cost centers, and balance sheet analyses throughout ASM Global * Design template and data infrastructure to support "market model" management in the Power BI environment * Support operating finance teams in assessment and redesign of local and back-office processes such as accounts payable, accounts receivable, payroll, etc. * Exceptional communication skills with ability to present and explain technical information to audiences with varying degrees of technical proficiency. SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with all Legend Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience * Minimum education level of: Associate degree in finance or accounting (or equivalent experience) * CPA or CMA a plus * 7+ years of related work experience in developing analytics dashboards and reports from complex data sources Skills and Abilities * Strong analytical and data gathering skills * Excellent Microsoft Excel and PowerPoint skills * Knowledge of ERP, RPA, and BI systems and tools * Attention to accuracy and detail required * Experience validating and migrating financial data as part of system implementation or transformation projects * Experience designing and managing financial controls * Experience working with advanced ERP environments as well as BI products (PowerBi or Tableau) * Detailed understanding of de Facto or BPC is a plus * Self-directed, proactive, and ability to work independently with little direct supervision * Ability to identify and manage priorities * Excellent critical-thinking, problem-solving and dashboarding skills * Ability to multi-task and work in a team environment COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: Remote Opportunity - Local to the New York area PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
    $90k-124k yearly est. 43d ago
  • Evening Parking Lane Ambassador

    Legends 4.3company rating

    Columbus, OH job

    LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world's most iconic brands and venues. Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! THE ROLE Legends/ASM Global, the forefront leader in privately managed public assembly venues, welcomes you to an exciting opportunity at the Greater Columbus Convention Center! We are currently seeking a dynamic Parking Lane Ambassador to join our team. As a Lane Ambassador, you'll play a vital role in our daily operations, assisting with transactions (limited cash) and ensuring a seamless parking experience for our guests. Current available shifts fall between 3pm and midnight except on Friday and Saturday when we close at 3am. Must have reliable transportation to and from work that provides this necessary availability. ESSENTIAL DUTES AND RESPONSIBILITIES * Must be able to clearly read, write and communicate verbally in English. * Handle payments from parking customers, verify amounts due, provide change when necessary, issue receipts, and deposit payments securely. Responsible for reconciling sales with automated counters, and other financial controls. * Maintain meticulous and organized daily reports related to parking transactions. * Document and escalate customer complaints to the appropriate parking supervisor, ensuring a seamless resolution process. * Report any unusual incidents, accidents, or suspicious individuals to your supervisor, including license plate numbers, car descriptions, and person descriptions if needed. * Complete all maintenance and cleaning tasks outlined in checklists and as instructed by the management team. Ensure the facility remains free of dirt, dust, litter, and debris by using brooms, mops, brushes, and other tools. * Report and address burnt-out light bulbs and equipment malfunctions. * Adhere to Occupational Safety and Health Administration (OSHA) rules and regulations. * Assist team to clear snow from entrance and exit ramps and designated areas as directed by management, using shovels and cleaning equipment. * Maintain a tidy and organized workstation. * Maintain a neat and professional personal appearance. * Assist parking patrons on GCCC property by answering inquiries and providing information about campus activities and locations. * Initiate contact with guests within 10 feet, radiating positivity with a smile, a cheerful "Good Day," or lending a helping hand. * Must be comfortable interacting with large groups or addressing individual guest needs. * Recognize the importance of providing exceptional customer service and understand that "The Magic is in the Details." * Perform any other duties as assigned. EDUCATION AND/OR EXPERIENCE Strong numerical aptitude and the ability to communicate diplomatically with patrons, supervisors, managers, and directors on GCCC property. SKILLS AND ABILITIES * Exceptional interpersonal skills and the ability to interact effectively with diverse individuals, including co-workers, customers, vendors, and visitors. * Ability to work collaboratively as part of a team. PHYSICAL DEMANDS * Frequent standing, walking, or talking; Ability to stand for extended periods while working rotating shifts; Ability to lift up to 20lbs. * Environmental conditions include indoor and outdoor settings with exposure to noise, heat, rain, and cold. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. TO APPLY: Visit: ************************************** Greater Columbus Convention Center Attn: Human Resources 400 N High Street Columbus, Ohio 43125 PHONE: ************ FAX: ************ Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
    $24k-31k yearly est. 37d ago
  • Guest Services Ambassador

    Legends 4.3company rating

    Columbus, OH job

    LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world's most iconic brands and venues. Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! THE ROLE Legends/ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Guest Services Ambassador at the Greater Columbus Convention Center. As a Guest Services Ambassador, you'll ensure every guest's visit is a memorable one. Your role is a blend of navigator, information guru, and hospitality extraordinaire. Get ready to shine as you interact with clients, facility staff, in-house concessionaires, and an array of individuals who contribute to the magic of Greater Columbus Convention Center. ESSENTIAL DUTES AND RESPONSIBILITIES * Be the welcoming face of assistance, meeting and greeting guests, and offering answers to their queries. * Operate in the Guest Services Areas, guiding visitors to their desired destinations within and outside the facility. You'll be the go-to source for building and event details, as well as a fountain of knowledge regarding various amenities and services. * Provide information about local gems such as shopping, dining, nightlife, sports, and tourism attractions-all conveniently within walking distance. * Complete a range of tasks, from administrative duties like retail transactions, copying, faxing, and printing to managing scooter and wheelchair rentals. * Stay connected via a two-way radio, ensuring seamless communication with management, security, and staff. * The excitement never stops in the hospitality industry. Expect varying schedules, including evenings, weekends, and holidays, to accommodate the dynamic demands of the facility. * Availability to work both evenings and daytime/morning shifts essential. * Initiate contact with guests within 10 feet, radiating positivity with a smile, a cheerful "Good Day," or lending a helping hand. * Offer solutions to guest complaints and concerns and follow up to ensure their absolute satisfaction. * Embrace interacting with large groups or addressing individual guest needs. * Understand the importance of meticulous customer service, believing wholeheartedly that "The Magic is in the Details." * Be ready for all other duties that come your way-every day brings a new opportunity to shine! QUALIFICATIONS Understanding of the fast-paced world of a large convention center. Basic computer skills and internet navigation are essential, as is the ability to interpret schedules and maps. To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE Bring at least six months of customer service experience to the stage. Previous POS experience and your unwavering commitment to customer service is a bonus. SKILLS AND ABILITIES * Professional appearance * Strong interpersonal, oral, and written communication skills * Command of the English language, coupled with excellent telephone etiquette * Must have eye/hand coordination and manual dexterity. * Must be able to listen, hear, and respond to guest inquiries. Ability to distinguish letters, numbers, symbols, and colors. * Must be able to work independently and maintain a positive attitude within a busy environment. * This position requires the ability to work effectively with diverse groups of people on all levels. * Must be able to have a good relationship with co-workers, customers, vendors, and visitors to the facility. * This position requires the ability to respond politely to all individuals and work well as a collaborator. * Must be self-motivated, and flexible to immediate changes. * Excellent record of dependability and reliability WORKING CONDITIONS Indoor and outdoor environment with exposure to loud noise, heat, and cold. PHYSICAL DEMANDS This position requires mobility. Position requires prolonged periods of standing on, and walking. Ability to go up and down stairs. Occasional bending and stooping. Frequent talking and hearing. Ability to lift to fifty pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. TO APPLY: Visit: ************************************** Greater Columbus Convention Center Attn: Human Resources 400 N High Street Columbus, Ohio 43125 PHONE: ************ FAX: ************ Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
    $21k-27k yearly est. 11d ago
  • Software Engineer - CPX

    Front 4.2company rating

    Remote or San Francisco, CA job

    Front is the leading AI-powered customer service platform built for collaboration. Front brings core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle. Front's flexible workflows, AI features, and customer intelligence provide the efficiency and insights to keep entire organizations customer-first, every day. More than 9,000 of the most innovative companies worldwide including CultureAmp, HootSuite, and Y Combinator use Front to deliver five-star service at scale. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune's Best Workplaces in the Bay Area™ ,Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List. We currently have openings on our Core Product and Client Platform teams for Software Engineers who want to work on complex engineering challenges. These teams collectively own the backbone of our user experience, maintaining the Desktop (Electron), Mobile (React Native), and Web foundations that power Front, along with the core UX for our powerful shared inbox - a multi-player application with high-performance demands. We're looking for a Senior Software Engineer who are comfortable working with modern tools to deliver key improvements and new features to both our end-users and internal engineering teams. This is a great opportunity to join one of the teams that powers the most used features within Front! What will you be doing? Own and drive significant components of Front's client-side codebase across Desktop, Mobile, or Web platforms. Champion code quality, performance, and maintainability, setting standards for the team. Provide technical leadership and mentorship to other engineers, fostering a culture of learning and growth. Collaborate with product and design teams to deliver on the product roadmap, translating high-level specs into functional features. What skills and experience do you need? Extensive experience building and maintaining fast, reliable, real-time applications. Deep understanding of modern web technologies and frameworks (React, Redux, Typescript, Webpack, etc.) and/or experience with React Native and/or Electron. Proven track record of delivering complex projects with high quality and performance. Strong product sense and a commitment to creating the best user experience for both end-users and internal engineers. Excellent communication and collaboration skills, with the ability to articulate technical concepts clearly. Ability to thrive in a dynamic, fast-paced environment and adapt to evolving priorities. A pragmatic approach to problem-solving, balancing idealism with practical constraints. Bonus points: Experience working on texting editors. Experience handling real time communication in front-end engineering. Front operates on a hybrid model - we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected. What we offer Competitive salary Equity (we are post-series D & backed by some of the best VCs in the US) Private health insurance, including plan options at no cost to employees Paid parental leave Flexible time off policy Flexibility to work from home Monday and Friday (unless posted as a full-remote role) Mental health support with Workplace Options Family planning support with Maven $100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities Wellness Days - Fronteers get an additional day off on months with no holidays Winter Break - Our offices are closed from Christmas to New Year's Day! Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy Notice
    $111k-157k yearly est. Auto-Apply 60d+ ago
  • Director, Marketing Operations

    Front 4.2company rating

    Remote or San Francisco, CA job

    Front is the leading AI-powered customer service platform built for collaboration. Front brings core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle. Front's flexible workflows, AI features, and customer intelligence provide the efficiency and insights to keep entire organizations customer-first, every day. More than 9,000 of the most innovative companies worldwide including CultureAmp, HootSuite, and Y Combinator use Front to deliver five-star service at scale. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune's Best Workplaces in the Bay Area™ ,Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List. We are looking for a strategic Director of Marketing Operations to build and scale the systems, analytics, and operating cadence that will power our next stage of B2B SaaS growth. This is a leadership role for a data-driven expert who excels at operational excellence, cross-functional collaboration, and continuous improvement. Reporting to the Sr. Director of Revenue Operations, you will lead a small, high-impact team dedicated to building a scalable, efficient, and predictable marketing engine. In this role, you will own the end-to-end marketing technology stack and its data, from lead flow and funnel integrity to attribution, forecasting, and performance insights. You will be a critical partner to Growth Marketing, Sales Ops, Data Analytics, and Finance, working hand-in-glove to align on GTM strategy. Your mission is to translate complex data into a predictable pipeline, leveraging scalable systems, automation, and innovative practices to accelerate both acquisition and expansion growth. What will you be doing? Operationally scale and lead a high‑performing Marketing Operations team, setting priorities, rituals, and high standards for the team, including hiring, coaching and career progression Act as a strategic advisor to our marketing leadership stakeholders (Demand Gen, Growth, Product Marketing, Lifecycle), using data-driven insights to help shape program strategy, optimize channel mix and identify new growth opportunities Own our core marketing systems and data model across HubSpot, LeanData, Qualified, Outreach, 6sense and attribution (eg. Bizible), ensuring clean schemas, data accuracy, reliable integrations, and governed processes Evaluate, implement, and transform our marketing technology stack operationalizing cutting-edge, AI, ABX and automation platforms to drive pipeline and revenue growth Architect lead lifecycle, scoring, routing, and SLAs that maximize speed to value and conversion across segments and motions Deliver executive‑grade reporting and insights: pipeline and funnel analytics, multi‑touch attribution, campaign ROI, forecasting, and budget efficiency as well as establish and enforce a comprehensive data governance framework, ensuring data quality, hygiene, and integrity across all systems Stand up a robust experimentation framework and measurement plan for paid, lifecycle, and product‑led growth initiatives Deep understanding of campaign architecture, enrollment and status as well performance reporting Develop and manage a marketing enablement program, including building and maintaining clear process documentation, providing training on tools and workflows, and ensuring campaign execution is standardized and efficient Partner with Sales and other RevOps team members to align definitions, dashboards, and capacity plans from MQL to closed‑won Raise the bar on data quality: instrumentation, QA, identity resolution, and privacy‑safe primary and secondary enrichment platforms Translate insights into action; recommend resource allocation, channel mix, and campaign optimization backed by clear evidence Collaborate closely with and report into the Sr. Director of Revenue Operations to drive GTM alignment and operating cadence What skills and experience do you need? 8+ years in Marketing Operations or Revenue Operations in high‑growth B2B SaaS, including 3+ years leading Marketing Operations teams Expert proficiency with HubSpot marketing automation, Outreach, and attribution system (eg Bizible), plus comfort with CDP/ETL, enrichment, and data warehousing concepts for fluency of communication with our GTM Data team Advanced analytical skills with the ability to design trustworthy dashboards and dig into the “why” behind trends Demonstrated success building lead lifecycle, scoring, and attribution that GTM leaders actually trust Strong systems thinking and process design. You prefer simple, durable solutions over fragile complexity Clear, concise communicator who can align executives, marketers, and ops peers on definitions and decisions Bias to action and ownership. You ship, measure, and iterate Nice to have Experience in AI‑enabled products like Qualified SQL proficiency and comfort partnering on schema design with Data teams Data integration both SSO as well as iPaaS to support the data integration of MAP, Attribution and CRM. Front operates on a hybrid model - we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected. What we offer Competitive salary Equity (we are post-series D & backed by some of the best VCs in the US) Private health insurance, including plan options at no cost to employees Paid parental leave Flexible time off policy Flexibility to work from home Monday and Friday, unless posted as a fully remote role Mental health support with Workplace Options Family planning support with Maven $100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities Wellness Days - Fronteers get an additional day off on months with no holidays Winter Break - Our offices are closed from Christmas to New Year's Day! Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy Notice
    $121k-195k yearly est. Auto-Apply 11d ago
  • Workplace Experience Manager

    Front 4.2company rating

    Remote or San Francisco, CA job

    Front is the leading AI-powered customer service platform built for collaboration. Front brings core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle. Front's flexible workflows, AI features, and customer intelligence provide the efficiency and insights to keep entire organizations customer-first, every day. More than 9,000 of the most innovative companies worldwide including CultureAmp, HootSuite, and Y Combinator use Front to deliver five-star service at scale. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune's Best Workplaces in the Bay Area™ ,Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List. We're looking for a dynamic Workplace Experience Manager who will be the heartbeat of our San Francisco office. This isn't just about managing facilities-it's about crafting an environment where our team thrives, culture flourishes, and every employee feels genuinely excited to come to work (or log on). You'll be equal parts operations maestro, culture champion, and employee engagement architect. If you love creating memorable experiences, building community, and making workplaces feel less like offices and more like home bases for ambitious teams, this role is for you. What will you be doing? Own the end-to-end workplace experience for our SF office-from daily operations and vendor management to space optimization and amenities Design and execute culture-building programs that bring our values to life: team events, rituals, celebrations, and surprise-and-delights that make Front feel special Drive employee engagement initiatives including onboarding experiences, community building, ERG support, and wellness programs Be the connective tissue between remote and in-office employees, ensuring hybrid work feels seamless and inclusive Measure what matters-track engagement metrics, gather employee feedback, and iterate based on what's working (and what's not) Partner cross-functionally with People Ops, IT, Finance, and leadership to align workplace strategy with business goals Manage budgets and vendors efficiently while maintaining high standards for quality and experience Be the first responder for workplace needs-troubleshooting issues with grace and finding creative solutions on the fly What skills and experience do you need? 3-5 years of experience in workplace experience, office management, employee engagement, or culture roles-ideally in a tech or high-growth startup environment Proven track record of building and scaling culture programs, events, and engagement initiatives that employees actually care about Operational excellence-you're organized, detail-oriented, and can juggle multiple priorities without dropping the ball People-first mindset-you genuinely care about employee experience and have a knack for making people feel seen and valued Creative problem-solver who can work with constraints (budget, space, time) and still deliver exceptional experiences Strong communication skills-you can rally people around ideas, influence stakeholders, and write compelling internal comms Data-informed approach-comfortable using surveys, metrics, and feedback to measure engagement and iterate on programs Hands-on and resourceful-willing to roll up your sleeves, whether that's setting up for an event or troubleshooting a facilities issue Experience supporting hybrid work models and creating inclusive experiences for distributed teams Front operates on a hybrid model - we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected. What we offer Competitive salary Equity (we are post-series D & backed by some of the best VCs in the US) Private health insurance, including plan options at no cost to employees Paid parental leave Flexible time off policy Flexibility to work from home Monday and Friday, unless posted as a fully remote role Mental health support with Workplace Options Family planning support with Maven $100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities Wellness Days - Fronteers get an additional day off on months with no holidays Winter Break - Our offices are closed from Christmas to New Year's Day! Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy Notice
    $116k-178k yearly est. Auto-Apply 26d ago
  • Senior Performance Marketing Manager

    Front 4.2company rating

    Remote or San Francisco, CA job

    Front is the leading AI-powered customer service platform built for collaboration. Front brings core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle. Front's flexible workflows, AI features, and customer intelligence provide the efficiency and insights to keep entire organizations customer-first, every day. More than 9,000 of the most innovative companies worldwide including CultureAmp, HootSuite, and Y Combinator use Front to deliver five-star service at scale. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune's Best Workplaces in the Bay Area™ ,Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List. Front is looking for a strategic and hands-on Senior Performance Marketing Manager to own and scale our global paid acquisition strategy. This role is central to our growth engine, driving both integrated brand campaigns and full-funnel demand generation programs to acquire new customers. As the Senior Performance Marketing Manager, you'll lead paid media efforts across a diverse range of platforms-including paid search (SEM), paid social (LinkedIn, Meta), programmatic display, YouTube, Reddit, Quora and other emerging channels. You'll own the strategy, execution, testing and optimization, with a clear focus on driving pipeline and measurable ROI. What will you be doing? Own end-to-end paid acquisition strategy and execution-from planning and budgeting to launch and reporting Manage and scale campaigns across paid search (Google, Bing), paid social (LinkedIn, Meta), programmatic display, video (YouTube, CTV), Reddit, Quora, and more Allocate and manage budget efficiently, ensuring that resources are invested in high-ROI channels and tactics Partner with Growth Marketing, Product Marketing, Content, Brand Creative, and Web to develop compelling campaigns tailored to personas and funnel stages Design and run A/B and multivariate tests to optimize ad creative, landing pages, targeting, and bidding strategies Analyze performance across all channels to identify trends, gaps, and opportunities-reporting insights to stakeholders Drive spend efficiency and maximize ROI while meeting pipeline and CAC targets Explore and validate new paid channels, campaign types, and technologies to unlock additional growth levers Manage relationships with external agencies and vendors to ensure alignment, quality, and results What skills and experience do you need? 5-7 years of experience managing B2B paid acquisition campaigns with proven results, ideally in SaaS Deep hands-on expertise with Google Ads, LinkedIn Campaign Manager, Meta Business Suite, and other key ad platforms Strong track record of optimizing multi-channel campaigns to hit pipeline, ROI, and CAC targets Analytical mindset with experience in A/B testing, attribution modeling, funnel analysis, and conversion tracking Familiar with Marketing Automation and Attribution tools (i.e. Hubspot/Marketo, Salesforce, Bizible, HockeyStack) Eye for design and creative-able to collaborate on and assess ad creative and copy that converts Highly collaborative with excellent communication and project management skills A growth mindset-you're constantly looking to test, learn, and iterate Bonus Experience with and passion for the customer experience software space Familiarity with intent-based and ABM strategies, ABM platforms and DSPs (i.e. 6Sense, StackAdapt, Demandbase) Front operates on a hybrid model - we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected. What we offer Competitive salary Equity (we are post-series D & backed by some of the best VCs in the US) Private health insurance, including plan options at no cost to employees Paid parental leave Flexible time off policy Flexibility to work from home Monday and Friday, unless posted as a fully remote role Mental health support with Workplace Options Family planning support with Maven $100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities Wellness Days - Fronteers get an additional day off on months with no holidays Winter Break - Our offices are closed from Christmas to New Year's Day! Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy Notice
    $121k-156k yearly est. Auto-Apply 31d ago

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