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MiniLuxe jobs in Boston, MA

- 33 jobs
  • Experience Associate

    Miniluxe, Inc. 4.2company rating

    Miniluxe, Inc. job in Boston, MA

    SUMMARY/ OBJECTIVE What kind of party do you host? The Power of Party is our brand standard in delivering a premium guest experience with clean standards that outshine the industry. When it comes to clean, we mean it, and we're not just talking hygiene. In an industry known for shortcuts and toxins, clean is a deeper promise that goes from head to toes. It's our mission to help clients feel their best every day with mini moments of luxury. The Experience Associate serves as the face of the MiniLuxe brand to all clients and team members by confidently communicating services and product offerings. The Experience Associate also delivers an exceptional client experience while managing the service floor and driving revenue. Job Description Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Host/hostess: · Is knowledgeable of all service and product offerings and can effectively communicate with clients. · Is business savvy to recommend service upgrades and communicate about retail products. · Greets and hosts every client. · Hangs coat/ umbrella and offers beverage to every client. · Meets and exceeds client expectations. Clean: · Manages flow of the MiniLuxe clean lab. · Manages studio organization. Manage service floor: · Observes all areas of service floor to ensure appropriate timing and client engagement is to standard. · Contacts clients according to late policy. · Accurately books appointments Drive Revenue: · Educates clients about polish offerings, service upgrades, loyalty program, membership and retail. · Effectively optimizes bookings for maximum client intake. · Invites clients to re-book,or book reoccurring appointments. · Optimizes the booking system. Requirements and Skill Sets: · Possesses a passion for beauty · Delivers an amazing client experience in a premium brand environment · Operational excellence through accurate and effective appointment booking · Ability to multi-task · Use of computer equipment Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. · Ability to lift 25 lbs. · While performing the duties of this job, the employee may be regularly required to stand for long periods of time (i.e. 8 hour shift, while not on break). · The employee frequently is required to stand and walk. · Must be able to bend/kneel. · Must be able to handle light cleaning supplies and chemicals. Compensation: · Competitive hourly wage.· Paid Time Off.· Benefits including Medical, Dental, Vision, and FSA health plans. · 401k
    $24k-36k yearly est. Auto-Apply 60d+ ago
  • Nail Apprentice

    Miniluxe Inc. 4.2company rating

    Miniluxe Inc. job in Brookline, MA

    Job Description Nail Apprentice About MiniLuxe Over the last decade, we have been reimagining and revolutionizing the world's most used but least regulated beauty service: Nail Care. We celebrate self-care as an everyday luxury for everyone, anywhere, at any time. We are doing this by becoming the world's leading ethical and clean nail-care brand with a diverse and empowered community of designers, delivering super-hygienic, high-quality services, with safe and better-for-you, clean beauty products backed by the experience of completing over 2M+ services. We are not just building a company. We are on a mission to inspire and transform an entire industry. Are you MiniLuxe? The passion for a People First culture is our greatest asset. We believe diversity is beautiful. We believe having passion and creativity in your craft and career will help to drive our business. If you believe in these values and are about being your best self and having fun; then we would love to have you join our MiniLuxe Family. About this Role: As a Nail Apprentice, you will train under a nail technician trainer for up to six weeks, learning our brand and service standards, while perfecting your craft . What You'll Do: Meeting expectationsat each point in the MiniLuxe training program Engaging with clients to provide an amazing guest experience while providing manicure and pedicure services Maintaining MiniLuxe standards of hygiene, sterilization, and cleanliness Representing the MiniLuxe brand in a positive manner toward all employees, clients, and members of the community Ensuring clients receive the highest levels of service quality possible Being on time for your scheduled shift, and adhering to policies and procedures of the studio Presenting a professional appearance in conjunction with MiniLuxe grooming standards Educating clientsabout premium services and retail products offered at MiniLuxe. Who You Are: Eager to lear and develop skills Job Type: Full-time The MiniLuxe Offer - What's in it for you? In return, you are rewarded with a competitive compensation package including medical/dental/vision/LTD/STD and life insurance benefits, PTO, 401k, Free Services & Retail Discounts, and much more.
    $44k-58k yearly est. 8d ago
  • Assistant Studio Director

    Miniluxe Inc. 4.2company rating

    Miniluxe Inc. job in Boston, MA

    Job Description Summary/Objective What kind of party do you host? The Power of Party is our brand standard in delivering a premium guest experience with clean standards that outshine the industry. When it comes to clean, we mean it, and we're not just talking hygiene. In an industry known for shortcuts and toxins, clean is a deeper promise that goes from head to toes. It's our mission to help clients feel their best every day with mini moments of luxury. The Assistant Studio Director is the master of the client experience that serves as the brand ambassador for MiniLuxe. The Assistant Studio Director supports the Studio Director with people development, operational excellence, and driving revenue. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Clean: • Ensures a clean client and studio atmosphere daily. • Ensures that Clean Lab standards are being met consistently. • Helps maintains the studio in top condition through regular utilization of our facility maintenance and HQ partnerships. • Coaches and leads the studio team to share our ‘Clean' story with every new client. Client Experience: • Is responsible for monitoring and responding to client feedback. • Represents the brand and studio at marketing related events and works towards building positive partnerships People Development: • Supports people development. • Assists with performance development plans. • Assists with new hire and on-going training. Operational Excellence: • Assists with scheduling, inventory and cash management. • Partners with Studio Director to monitor and drive business results by evaluating the Dashboard Community Engagement: • Identifies and attends community events. • Identify potential brand partners/relationships in the community Drive Revenue: • Educates clients about polish offerings, service upgrades and loyalty program and retail. • Effectively optimizes bookings for maximum client intake. • Invites clients to rebook or book reoccurring appointments. Requirements and Skill Sets • Possesses a passion for beauty • Delivers an amazing client experience in a premium brand environment • Accountability to P&L management • Operational excellence through payroll management, inventory management, and effective scheduling • Management experience with 20+ person staff • Ability to multi-task • Ability to lead community engagement • Use of computer equipment Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Ability to lift 25 lbs • While performing the duties of this job, the employee may be regularly required to stand for long periods of time (i.e. 8 hour shift, while not on break) • The employee frequently is required to stand and walk • Must be able to bend/kneel • Must be able to handle light cleaning supplies and chemicals Compensation • Competitive salary • Benefits - Medical, Dental, and Vision • 401K
    $93k-198k yearly est. 5d ago
  • Manicurist / Nail Designer

    Miniluxe Inc. 4.2company rating

    Miniluxe Inc. job in Boston, MA

    Job Description Manicurist / Nail Designer About this Role: Must have a Massachusetts Nail Or Cosmetology License. MiniLuxe is hiring Manicurist / Nail Designers who are passionate about their craft and provides high-quality nail care services. This individual must have the ability to thrive in a fast-paced, team-first environment with great attention to the needs of our clients and their experience. What You'll Do: Provide the most engaging experience with clients; while providing quality manicure and pedicure services (You can get a great manicure anywhere, but MiniLuxe provides the most amazing experience) Maintain MiniLuxe standards of hygiene, sterilization, and cleanliness. Represent the MiniLuxe brand in a positive manner towards all team members, clients, and members of the community. Ensure clients receive the highest levels of service quality possible (tell our clients about premium services and retail products offered at MiniLuxe) Bring your full passion and creativity - “Diversity is Beautiful”. Who You Are: This role requires 2+years experience and a valid state issued license. This role may require you to work in multiple MiniLuxe studios and/or at off premise events. A creative person with a positive attitude and ability to be flexible sensing and responding to needs Organized and disciplined at delivering on a deadline in an entrepreneurial environment Self-motivated and takes initiative with a positive, fun, and upbeat demeanor -- the ability to think outside the box and have fun while you are doing it! Job Type: Full or Part Time The MiniLuxe Offer - What's in it for you? In return, you are rewarded with a competitive compensation package including medical/dental/vision/LTD/STD and life insurance benefits, PTO, 401k, Free Services & Retail Discounts, and much more.
    $28k-40k yearly est. 3d ago
  • Wax Specialist

    Miniluxe Inc. 4.2company rating

    Miniluxe Inc. job in Boston, MA

    Job Description Wax Specialist About MiniLuxe Over the last decade, we have been reimagining and revolutionizing the world's most used but least regulated beauty service: Self - Care. We celebrate self-care as an everyday luxury for everyone, anywhere, at any time. We are doing this by becoming the world's leading ethical and clean self-care brand with a diverse and empowered community of designers, delivering super-hygienic, high-quality services, with safe and better-for-you, clean beauty products backed by the experience of completing over 2M+ services. We're not just building a company. We're on a mission to transform an entire industry. We are MiniLuxe. Are you MiniLuxe? The passion for a People First culture is our greatest asset. We believe diversity is beautiful. We believe having passion and creativity in your craft and career will help to drive our business. If you believe in these values and are about being your best self and having fun; then we would love to have you join our MiniLuxe Family. About this Role: Our Wax Specialist will provide an amazing facial and body waxing experience for our clients. What You'll Do: Maintain MiniLuxe standards of hygiene, sterilization, and cleanliness. Represent the MiniLuxe brand in a positive manner toward all team members, clients, and members of the community. Accountable for efficient, effective and high-quality service following all defined minimal waxing service standards. Will follow all policies and procedures to accomplish these standards. Includes: body and facial waxing, and lash/brow tinting services (where applicable). Being on time for your scheduled shift, and adhering to policies and procedures of the studio. Presenting a professional appearance in conjunction with MiniLuxe grooming standards. Educating clients about premium services and retail products offered at MiniLuxe. Who You Are: Licensed State (Esthetician, Cosmetologist) Passion for clean beauty and waxing Good time management Team player within team environment Exceptional Client Service Self-Motivated MUST BE AN EXPERIENCED EXPERT WAXER (does not include school experience) Job Type: Part or Full-time The MiniLuxe Offer - What's in it for you? In return, you are rewarded with a competitive compensation package including medical/dental/vision/LTD/STD and life insurance benefits, PTO, 401k, Free Services & Retail Discounts, and much more.
    $37k-52k yearly est. 12d ago
  • Client Services Lead

    Miniluxe Inc. 4.2company rating

    Miniluxe Inc. job in Boston, MA

    Client Experience Lead About MiniLuxe Over the last decade, we have been reimagining and revolutionizing the world's most used but least regulated beauty service: Nail Care. We celebrate self-care as an everyday luxury for everyone, anywhere, at any time. We are doing this by becoming the world's leading ethical and clean nail-care brand with a diverse and empowered community of designers, delivering super-hygienic, high-quality services, with safe and better-for-you, clean beauty products backed by the experience of completing over 2M+ services. We're not just building a company. We're on a mission to transform an entire industry. We are MiniLuxe. Are you MiniLuxe? The passion for a People First culture is our greatest asset. We believe diversity is beautiful. We believe having passion and creativity in your craft and career will help to drive our business. If you believe in these values and are about being your best self and having fun; then we would love to have you join our MiniLuxe Family. About this Role: Through a genuinely warm and welcoming demeanor, the Client Experience Lead is responsible to cultivate and enhance the client experience for their self-care and exhibit our premium brand experience. The Client Service Lead has a passion for beauty and hospitality. They also provide critical support to our nail designer and studio leadership team by ensuring we have everything needed to deliver MiniMoments of luxury and premium brand experience. What You'll Do: · Client Journey o Cultivate loyal clientele base o Brand advocate o Engage clients on Service & Retail offering and rebooking o Ensure studio ambiance and cleanliness to brand standard o Engages with first time clients and educates on Brand story o Responsible for client management o Is knowledgeable of all service and product offerings and can effectively communicate with clients. o Shows Professionalism and Courtesy when greeting clients. · Clean: o Manages clean lab and studio supply organization o Follows our 3-step sanitization process for tools to provide services o Organize all supplies and tools needed and deliver to Nail Designer and Editors o Proactively maintains studio cleanliness to MiniLuxe brand standards o Supports nail designers with cleaning process and station turnover between services · Manage service floor: o Observes all areas of service floor to ensure appropriate timing and client flow o Contacts clients according to late policy. o Accurately book and/or change appointments · Supports Driving Revenue: o Can become a product expert to drive retail sales to make daily goals o Educates clients about polish offerings, service upgrades, loyalty program membership and retail. o Effectively optimizes bookings for maximum client intake. o Invites clients to re-book,or book reoccurring appointments. o Proactively optimizes the booking system and seamlessly adjust to accommodate real-time changes. o Is business savvy to recommend service upgrades and communicate about retail products. Who You Are: · 2-3 years in a Client Servicing role · A genuinely warm & welcoming demeanor · Eager to learn and develop skills · Possesses a passion for beauty and hospitality · Delivers an amazing client experience in a premium brand environment · Operational excellence through accurate and effective appointment booking · Ability to multi-task · Use of computer equipment · Physical Demands § The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to lift 25 lbs • While performing the duties of this job, the employee may be regularly required to stand for long periods of time (i.e. 8 hour shift, while not on break) • The employee frequently is required to stand and walk • Must be able to bend/kneel • Must be able to handle light cleaning supplies and chemicals Job Type: Full-time The MiniLuxe Offer - What's in it for you? In return, you are rewarded with a competitive compensation package including medical/dental/vision/LTD/STD and life insurance benefits, PTO, 401k, Free Services & Retail Discounts, and much more.
    $31k-42k yearly est. Auto-Apply 60d+ ago
  • Jr Nail Designer / Manicurist

    Miniluxe Inc. 4.2company rating

    Miniluxe Inc. job in Brookline, MA

    Job Description Junior Nail Designer - MiniLuxe: Just starting your nail career? Join our Juniors Program and we'll train you!! Who is this program for? New nail designers with 1 - 2 years' experience doing nails If you are struggling to perfect your craft You'll learn: Clean and healthy hygiene for nails Gel Mani Nail Repair The Perfect French Finish Performance Polish Callus Treatments And more…. You'll receive: Free tools Certifications 2-week training and then you hit the floor to make more money Growth and Development Paid Time Off Benefits
    $53k-66k yearly est. 11d ago
  • Front Desk Host

    Miniluxe, Inc. 4.2company rating

    Miniluxe, Inc. job in Boston, MA

    About MiniLuxe: Over the last decade, we have been reimagining and revolutionizing the world's most used but least regulated beauty service: Nail Care. We celebrate self-care as an everyday luxury and we are doing this by becoming the world's leading ethical and clean nail-care brand with an empowered community of designers, delivering super-hygienic, high-quality services, with safe and better-for-you, clean beauty products backed by the experience of completing over 3M services. We ensure safe practices for our clients & our teams. Our People First culture is our greatest asset & we believe having passion and creativity in your craft and career will help to drive our business. We believe diversity is beautiful and we don't just encourage diversity & inclusion, we embody it as a 95% diverse team! If you believe in these values and are about being your best self and making an impact; then we would love to have you join the MiniLuxe team Position Overview: MiniLuxe is hiring the Host position to support the client experience and studio operations to drive the highest level of hospitality, operational excellence, and consistency across our studios. This role requires a passion for hospitality and 1+ years of experience in retail, spa/salon, or hospitality. This individual should find genuine passion in delivering happiness and connecting with clients. Candidates without relevant experience need not apply. Key Responsibilities Client Service/Hospitality: Exhibit a deep & natural passion for hospitality while exuding positivity while under pressure. Provide exceptional and meaningful service to clients. Build lasting relationships with new and loyal clientele. Supports the client experience and studio operations during each shift. Quickly and efficiently resolves client issues in the moment or with timely follow up. Proficiently schedule and prioritize the Zenoti booking system to drive revenue and balance client/team member needs. Team Culture & Support Ability to multi-task and prioritize to support the flow of clients and team. Displays a team player attitude- willing to jump in to help support the team of talent without being asked. Business Driving: Accountable to driving studio daily/weekly/monthly revenue goals through retail knowledge, premium service selling/upgrading and schedule optimization. Process transaction/take payment for all retail/services rendered. Studio Standards: Uphold the highest standards of cleanliness consistently throughout the day both on the studio floor and in the clean lab. Ensures inventory is regularly and accurately received and accounted for. Supports weekly/monthly inventory counts in studio. Who You Are: · Outgoing, friendly, positive, and love to connect with people. · Excellent communication, verbal, and written skills . Reliable and punctual · Exceptional interpersonal, planning, and organizational skills · Highly motivated, results-oriented, and a self-starter · Ability to influence, motivate, and communicate cross functionally · Problem solver, able to navigate operational issues with resilience · Ability and willingness to travel to studios within the market Benefits: MiniLuxe is always leveling up our benefits package to provide what our team wants. This includes: Competitive compensation package Retail Commission Comprehensive health care plan (all the good stuff: medical/dental/vision/LTD/STD and life insurance benefits) Paid Time Off Retirement savings account aka 401k Free Services & Retail Discounts across our awesome non-toxic products Flexible Schedules Continued growth, development, and learning opportunities.
    $30k-36k yearly est. Auto-Apply 36d ago
  • Nail Designer/Manicurist

    Miniluxe, Inc. 4.2company rating

    Miniluxe, Inc. job in Lexington, MA

    We are MiniLuxe We celebrate self-care as an everyday luxury for everyone, anywhere, at any time. We are doing this by becoming the world's leading ethical and clean nail-care brand with a diverse and empowered community of designers, delivering super-hygienic, high-quality services, with safe and better-for-you, clean beauty products. We're not just building a company. We're on a mission to transform an entire industry. We are MiniLuxe. Are you MiniLuxe? The passion for a People First culture is our greatest asset. We believe diversity is beautiful. We believe having passion and creativity in your craft will help to drive our business. If you believe in these values and are about being your best self and having fun; then we would love to have you join our MiniLuxe Family. The MiniLuxe Offer - What's in it for you? In return, you are rewarded with a competitive compensation package including a clean and safe work environment, medical/dental/vision/LTD/STD and life insurance benefits, PTO, 401k, Free Services & Retail Discounts, flexible scheduling, training and certifications, and much more. The MiniLuxe Clean Way - what do we need from you? Provide the most engaging experience with clients; while providing quality manicure and pedicure services (You can get a great manicure anywhere, but MiniLuxe provides the most amazing experience) Maintain MiniLuxe standards of hygiene, sterilization, and cleanliness. Represent the MiniLuxe brand in a positive manner towards all team members, clients, and members of the community. Ensure clients receive the highest levels of service quality possible (tell our clients about premium services and retail products offered at MiniLuxe) Bring your full passion and creativity - “Diversity is Beautiful”. This role requires 2+years experience and a valid state issued license. This role may require you to work in multiple MiniLuxe studios and/or at off premise events.
    $52k-75k yearly est. Auto-Apply 60d+ ago
  • Nail Apprentice

    Miniluxe Inc. 4.2company rating

    Miniluxe Inc. job in Brookline, MA

    Nail Apprentice About MiniLuxe Over the last decade, we have been reimagining and revolutionizing the world's most used but least regulated beauty service: Nail Care. We celebrate self-care as an everyday luxury for everyone, anywhere, at any time. We are doing this by becoming the world's leading ethical and clean nail-care brand with a diverse and empowered community of designers, delivering super-hygienic, high-quality services, with safe and better-for-you, clean beauty products backed by the experience of completing over 2M+ services. We are not just building a company. We are on a mission to inspire and transform an entire industry. Are you MiniLuxe? The passion for a People First culture is our greatest asset. We believe diversity is beautiful. We believe having passion and creativity in your craft and career will help to drive our business. If you believe in these values and are about being your best self and having fun; then we would love to have you join our MiniLuxe Family. About this Role: As a Nail Apprentice, you will train under a nail technician trainer for up to six weeks, learning our brand and service standards, while perfecting your craft . What You'll Do: Meeting expectationsat each point in the MiniLuxe training program Engaging with clients to provide an amazing guest experience while providing manicure and pedicure services Maintaining MiniLuxe standards of hygiene, sterilization, and cleanliness Representing the MiniLuxe brand in a positive manner toward all employees, clients, and members of the community Ensuring clients receive the highest levels of service quality possible Being on time for your scheduled shift, and adhering to policies and procedures of the studio Presenting a professional appearance in conjunction with MiniLuxe grooming standards Educating clientsabout premium services and retail products offered at MiniLuxe. Who You Are: Eager to lear and develop skills Job Type: Full-time The MiniLuxe Offer - What's in it for you? In return, you are rewarded with a competitive compensation package including medical/dental/vision/LTD/STD and life insurance benefits, PTO, 401k, Free Services & Retail Discounts, and much more.
    $44k-58k yearly est. Auto-Apply 60d+ ago
  • Manicurist / Nail Designer

    Miniluxe Inc. 4.2company rating

    Miniluxe Inc. job in Boston, MA

    Manicurist / Nail Designer About this Role: Must have a Massachusetts Nail Or Cosmetology License. MiniLuxe is hiring Manicurist / Nail Designers who are passionate about their craft and provides high-quality nail care services. This individual must have the ability to thrive in a fast-paced, team-first environment with great attention to the needs of our clients and their experience. What You'll Do: Provide the most engaging experience with clients; while providing quality manicure and pedicure services (You can get a great manicure anywhere, but MiniLuxe provides the most amazing experience) Maintain MiniLuxe standards of hygiene, sterilization, and cleanliness. Represent the MiniLuxe brand in a positive manner towards all team members, clients, and members of the community. Ensure clients receive the highest levels of service quality possible (tell our clients about premium services and retail products offered at MiniLuxe) Bring your full passion and creativity - “Diversity is Beautiful”. Who You Are: This role requires 2+years experience and a valid state issued license. This role may require you to work in multiple MiniLuxe studios and/or at off premise events. A creative person with a positive attitude and ability to be flexible sensing and responding to needs Organized and disciplined at delivering on a deadline in an entrepreneurial environment Self-motivated and takes initiative with a positive, fun, and upbeat demeanor -- the ability to think outside the box and have fun while you are doing it! Job Type: Full or Part Time The MiniLuxe Offer - What's in it for you? In return, you are rewarded with a competitive compensation package including medical/dental/vision/LTD/STD and life insurance benefits, PTO, 401k, Free Services & Retail Discounts, and much more.
    $28k-40k yearly est. Auto-Apply 60d+ ago
  • Wax Specialist

    Miniluxe Inc. 4.2company rating

    Miniluxe Inc. job in Boston, MA

    Wax Specialist About MiniLuxe Over the last decade, we have been reimagining and revolutionizing the world's most used but least regulated beauty service: Self - Care. We celebrate self-care as an everyday luxury for everyone, anywhere, at any time. We are doing this by becoming the world's leading ethical and clean self-care brand with a diverse and empowered community of designers, delivering super-hygienic, high-quality services, with safe and better-for-you, clean beauty products backed by the experience of completing over 2M+ services. We're not just building a company. We're on a mission to transform an entire industry. We are MiniLuxe. Are you MiniLuxe? The passion for a People First culture is our greatest asset. We believe diversity is beautiful. We believe having passion and creativity in your craft and career will help to drive our business. If you believe in these values and are about being your best self and having fun; then we would love to have you join our MiniLuxe Family. About this Role: Our Wax Specialist will provide an amazing facial and body waxing experience for our clients. What You'll Do: Maintain MiniLuxe standards of hygiene, sterilization, and cleanliness. Represent the MiniLuxe brand in a positive manner toward all team members, clients, and members of the community. Accountable for efficient, effective and high-quality service following all defined minimal waxing service standards. Will follow all policies and procedures to accomplish these standards. Includes: body and facial waxing, and lash/brow tinting services (where applicable). Being on time for your scheduled shift, and adhering to policies and procedures of the studio. Presenting a professional appearance in conjunction with MiniLuxe grooming standards. Educating clients about premium services and retail products offered at MiniLuxe. Who You Are: Licensed State (Esthetician, Cosmetologist) Passion for clean beauty and waxing Good time management Team player within team environment Exceptional Client Service Self-Motivated MUST BE AN EXPERIENCED EXPERT WAXER (does not include school experience) Job Type: Part or Full-time The MiniLuxe Offer - What's in it for you? In return, you are rewarded with a competitive compensation package including medical/dental/vision/LTD/STD and life insurance benefits, PTO, 401k, Free Services & Retail Discounts, and much more.
    $37k-52k yearly est. Auto-Apply 60d+ ago
  • Experience Associate

    Miniluxe Inc. 4.2company rating

    Miniluxe Inc. job in Boston, MA

    SUMMARY/ OBJECTIVE What kind of party do you host? The Power of Party is our brand standard in delivering a premium guest experience with clean standards that outshine the industry. When it comes to clean, we mean it, and we're not just talking hygiene. In an industry known for shortcuts and toxins, clean is a deeper promise that goes from head to toes. It's our mission to help clients feel their best every day with mini moments of luxury. The Experience Associate serves as the face of the MiniLuxe brand to all clients and team members by confidently communicating services and product offerings. The Experience Associate also delivers an exceptional client experience while managing the service floor and driving revenue. Job Description Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Host/hostess: · Is knowledgeable of all service and product offerings and can effectively communicate with clients. · Is business savvy to recommend service upgrades and communicate about retail products. · Greets and hosts every client. · Hangs coat/ umbrella and offers beverage to every client. · Meets and exceeds client expectations. Clean: · Manages flow of the MiniLuxe clean lab. · Manages studio organization. Manage service floor: · Observes all areas of service floor to ensure appropriate timing and client engagement is to standard. · Contacts clients according to late policy. · Accurately books appointments Drive Revenue: · Educates clients about polish offerings, service upgrades, loyalty program, membership and retail. · Effectively optimizes bookings for maximum client intake. · Invites clients to re-book,or book reoccurring appointments. · Optimizes the booking system. Requirements and Skill Sets: · Possesses a passion for beauty · Delivers an amazing client experience in a premium brand environment · Operational excellence through accurate and effective appointment booking · Ability to multi-task · Use of computer equipment Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. · Ability to lift 25 lbs. · While performing the duties of this job, the employee may be regularly required to stand for long periods of time (i.e. 8 hour shift, while not on break). · The employee frequently is required to stand and walk. · Must be able to bend/kneel. · Must be able to handle light cleaning supplies and chemicals. Compensation: · Competitive hourly wage. · Paid Time Off. · Benefits including Medical, Dental, Vision, and FSA health plans. · 401k
    $24k-36k yearly est. 26d ago
  • Studio Director

    Miniluxe Inc. 4.2company rating

    Miniluxe Inc. job in Boston, MA

    Job Description Studio Director About MiniLuxe Over the last decade, we have been reimagining and revolutionizing the world's most used but least regulated beauty service: Nail Care. We celebrate self-care as an everyday luxury for everyone, anywhere, at any time. We are doing this by becoming the world's leading ethical and clean nail-care brand with a diverse and empowered community of designers, delivering super-hygienic, high-quality services, with safe and better-for-you, clean beauty products backed by the experience of completing over 2M+ services. We are not just building a company. We are on a mission to inspire and transform an entire industry. Are you MiniLuxe? The passion for a People First culture is our greatest asset. We believe diversity is beautiful. We believe having passion and creativity in your craft and career will help to drive our business. If you believe in these values and are about being your best self and having fun; then we would love to have you join our MiniLuxe Family. About this Role: MiniLuxe is hiring Studio Directors who are passionate about their craft and providing high-quality nail care services. This individual is a passionate leader of culture who drives the client experience, team development and ensures clean standards and consistent operational excellence. The Studio Director is accountable to deliver on annual revenue goals. What You'll Do: Serving as a MiniLuxe brand ambassador Is accountable to ensure that Clean Lab standards are being met consistently Is accountable for a clean client and studio atmosphere daily Maintains the studio in top condition through regular utilization of RSM and HQ partnerships Leads the studio team to share our ‘Clean' story with every new client Leads a People First team and studio culture Ensures a brand client experience for every client Upholding MiniLuxe standards of hygiene and cleanliness Upholding MiniLuxe protocols and service standards Delivers on Annual Revenue Goals Effectively analyzes P&L opportunities and adjusts approach to meet results Effectively analyze Vital Signs and articulate to business needs Engage with the Local Community Identify and participate in community events Identify relevant industry trends Talent Recruits hires and trains talent Creates career progression plans Demonstrates accountability to develop proactive hiring plans Who You Are: This role requires 2+years experience and a valid state issued license. This role may require you to work in multiple MiniLuxe studios and/or at off premise events. Organized and disciplined at delivering on a deadline in an entrepreneurial environment Self-motivated and takes initiative with a positive, fun, and upbeat demeanor -- the ability to think outside the box and have fun while you are doing it! Strong communication skills Possess an overwhelming desire to exceed expectations. Must be detail oriented and have ability to self-motivate. Presents ideas through clear and concise communication, both written and verbal. Has demonstrated the ability to manage multiple priorities to meet deadlines in a fast-paced environment. Provide excellent customer service Job Type: Full-time The MiniLuxe Offer - What's in it for you? In return, you are rewarded with a competitive compensation package including medical/dental/vision/LTD/STD and life insurance benefits, PTO, 401k, Free Services & Retail Discounts, and much more.
    $93k-198k yearly est. 11d ago
  • Client Services Lead

    Miniluxe Inc. 4.2company rating

    Miniluxe Inc. job in Boston, MA

    Job Description Client Experience Lead About MiniLuxe Over the last decade, we have been reimagining and revolutionizing the world's most used but least regulated beauty service: Nail Care. We celebrate self-care as an everyday luxury for everyone, anywhere, at any time. We are doing this by becoming the world's leading ethical and clean nail-care brand with a diverse and empowered community of designers, delivering super-hygienic, high-quality services, with safe and better-for-you, clean beauty products backed by the experience of completing over 2M+ services. We're not just building a company. We're on a mission to transform an entire industry. We are MiniLuxe. Are you MiniLuxe? The passion for a People First culture is our greatest asset. We believe diversity is beautiful. We believe having passion and creativity in your craft and career will help to drive our business. If you believe in these values and are about being your best self and having fun; then we would love to have you join our MiniLuxe Family. About this Role: Through a genuinely warm and welcoming demeanor, the Client Experience Lead is responsible to cultivate and enhance the client experience for their self-care and exhibit our premium brand experience. The Client Service Lead has a passion for beauty and hospitality. They also provide critical support to our nail designer and studio leadership team by ensuring we have everything needed to deliver MiniMoments of luxury and premium brand experience. What You'll Do: · Client Journey o Cultivate loyal clientele base o Brand advocate o Engage clients on Service & Retail offering and rebooking o Ensure studio ambiance and cleanliness to brand standard o Engages with first time clients and educates on Brand story o Responsible for client management o Is knowledgeable of all service and product offerings and can effectively communicate with clients. o Shows Professionalism and Courtesy when greeting clients. · Clean: o Manages clean lab and studio supply organization o Follows our 3-step sanitization process for tools to provide services o Organize all supplies and tools needed and deliver to Nail Designer and Editors o Proactively maintains studio cleanliness to MiniLuxe brand standards o Supports nail designers with cleaning process and station turnover between services · Manage service floor: o Observes all areas of service floor to ensure appropriate timing and client flow o Contacts clients according to late policy. o Accurately book and/or change appointments · Supports Driving Revenue: o Can become a product expert to drive retail sales to make daily goals o Educates clients about polish offerings, service upgrades, loyalty program membership and retail. o Effectively optimizes bookings for maximum client intake. o Invites clients to re-book,or book reoccurring appointments. o Proactively optimizes the booking system and seamlessly adjust to accommodate real-time changes. o Is business savvy to recommend service upgrades and communicate about retail products. Who You Are: · 2-3 years in a Client Servicing role · A genuinely warm & welcoming demeanor · Eager to learn and develop skills · Possesses a passion for beauty and hospitality · Delivers an amazing client experience in a premium brand environment · Operational excellence through accurate and effective appointment booking · Ability to multi-task · Use of computer equipment · Physical Demands § The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to lift 25 lbs • While performing the duties of this job, the employee may be regularly required to stand for long periods of time (i.e. 8 hour shift, while not on break) • The employee frequently is required to stand and walk • Must be able to bend/kneel • Must be able to handle light cleaning supplies and chemicals Job Type: Full-time The MiniLuxe Offer - What's in it for you? In return, you are rewarded with a competitive compensation package including medical/dental/vision/LTD/STD and life insurance benefits, PTO, 401k, Free Services & Retail Discounts, and much more.
    $31k-42k yearly est. 13d ago
  • Front Desk Host

    Miniluxe, Inc. 4.2company rating

    Miniluxe, Inc. job in Lexington, MA

    About MiniLuxe: Over the last decade, we have been reimagining and revolutionizing the world's most used but least regulated beauty service: Nail Care. We celebrate self-care as an everyday luxury and we are doing this by becoming the world's leading ethical and clean nail-care brand with an empowered community of designers, delivering super-hygienic, high-quality services, with safe and better-for-you, clean beauty products backed by the experience of completing over 3M services. We ensure safe practices for our clients & our teams. Our People First culture is our greatest asset & we believe having passion and creativity in your craft and career will help to drive our business. We believe diversity is beautiful and we don't just encourage diversity & inclusion, we embody it as a 95% diverse team! If you believe in these values and are about being your best self and making an impact; then we would love to have you join the MiniLuxe team Position Overview: MiniLuxe is hiring the Host position to support the client experience and studio operations to drive the highest level of hospitality, operational excellence, and consistency across our studios. This role requires a passion for hospitality and 3+ years of experience in retail, spa/salon, or hospitality. This individual should find genuine passion in delivering happiness and connecting with clients. Candidates without relevant experience need not apply. Key Responsibilities Client Service/Hospitality: Exhibit a deep & natural passion for hospitality while exuding positivity while under pressure. Provide exceptional and meaningful service to clients. Build lasting relationships with new and loyal clientele. Supports the client experience and studio operations during each shift. Quickly and efficiently resolves client issues in the moment or with timely follow up. Proficiently schedule and prioritize the Zenoti booking system to drive revenue and balance client/team member needs. Team Culture & Support Ability to multi-task and prioritize to support the flow of clients and team. Displays a team player attitude- willing to jump in to help support the team of talent without being asked. Business Driving: Accountable to driving studio daily/weekly/monthly revenue goals through retail knowledge, premium service selling/upgrading and schedule optimization. Process transaction/take payment for all retail/services rendered. Studio Standards: Uphold the highest standards of cleanliness consistently throughout the day both on the studio floor and in the clean lab. Ensures inventory is regularly and accurately received and accounted for. Supports weekly/monthly inventory counts in studio. Who You Are: · Outgoing, friendly, positive, and love to connect with people. · Excellent communication, verbal, and written skills . Reliable and punctual · Exceptional interpersonal, planning, and organizational skills · Highly motivated, results-oriented, and a self-starter · Ability to influence, motivate, and communicate cross functionally · Problem solver, able to navigate operational issues with resilience · Ability and willingness to travel to studios within the market Benefits: MiniLuxe is always leveling up our benefits package to provide what our team wants. This includes: Competitive compensation package Retail Commission Comprehensive health care plan (all the good stuff: medical/dental/vision/LTD/STD and life insurance benefits) Paid Time Off Retirement savings account aka 401k Free Services & Retail Discounts across our awesome non-toxic products Flexible Schedules Continued growth, development, and learning opportunities.
    $30k-36k yearly est. Auto-Apply 34d ago
  • Jr Nail Designer / Manicurist

    Miniluxe Inc. 4.2company rating

    Miniluxe Inc. job in Brookline, MA

    Junior Nail Designer - MiniLuxe: Just starting your nail career? Join our Juniors Program and we'll train you!! Who is this program for? New nail designers with 1 - 2 years' experience doing nails If you are struggling to perfect your craft You'll learn: Clean and healthy hygiene for nails Gel Mani Nail Repair The Perfect French Finish Performance Polish Callus Treatments And more…. You'll receive: Free tools Certifications 2-week training and then you hit the floor to make more money Growth and Development Paid Time Off Benefits
    $53k-66k yearly est. Auto-Apply 60d+ ago
  • Wax Specialist

    Miniluxe, Inc. 4.2company rating

    Miniluxe, Inc. job in Westwood, MA

    Wax Specialist About MiniLuxe Over the last decade, we have been reimagining and revolutionizing the world's most used but least regulated beauty service: Self - Care. We celebrate self-care as an everyday luxury for everyone, anywhere, at any time. We are doing this by becoming the world's leading ethical and clean self-care brand with a diverse and empowered community of designers, delivering super-hygienic, high-quality services, with safe and better-for-you, clean beauty products backed by the experience of completing over 2M+ services. We're not just building a company. We're on a mission to transform an entire industry. We are MiniLuxe. Are you MiniLuxe? The passion for a People First culture is our greatest asset. We believe diversity is beautiful. We believe having passion and creativity in your craft and career will help to drive our business. If you believe in these values and are about being your best self and having fun; then we would love to have you join our MiniLuxe Family. About this Role: Our Wax Specialist will provide an amazing facial and body waxing experience for our clients. What You'll Do: Maintain MiniLuxe standards of hygiene, sterilization, and cleanliness. Represent the MiniLuxe brand in a positive manner toward all team members, clients, and members of the community. Accountable for efficient, effective and high-quality service following all defined minimal waxing service standards. Will follow all policies and procedures to accomplish these standards. Includes: body and facial waxing, and lash/brow tinting services (where applicable). Being on time for your scheduled shift, and adhering to policies and procedures of the studio. Presenting a professional appearance in conjunction with MiniLuxe grooming standards. Educating clients about premium services and retail products offered at MiniLuxe. Who You Are: Licensed State (Esthetician, Cosmetologist) Passion for clean beauty and waxing Good time management Team player within team environment Exceptional Client Service Self-Motivated Job Type: Full-time The MiniLuxe Offer - What's in it for you? In return, you are rewarded with a competitive compensation package including medical/dental/vision/LTD/STD and life insurance benefits, PTO, 401k, Free Services & Retail Discounts, and much more.
    $37k-53k yearly est. Auto-Apply 60d+ ago
  • Manicurist / Nail Designer

    Miniluxe Inc. 4.2company rating

    Miniluxe Inc. job in Cranston, RI

    Job Description Manicurist / Nail Designer About this Role: MiniLuxe is hiring Manicurist / Nail Designers who are passionate about their craft and provides high-quality nail care services. This individual must have the ability to thrive in a fast-paced, team-first environment with great attention to the needs of our clients and their experience. What You'll Do: Provide the most engaging experience with clients; while providing quality manicure and pedicure services (You can get a great manicure anywhere, but MiniLuxe provides the most amazing experience) Maintain MiniLuxe standards of hygiene, sterilization, and cleanliness. Represent the MiniLuxe brand in a positive manner towards all team members, clients, and members of the community. Ensure clients receive the highest levels of service quality possible (tell our clients about premium services and retail products offered at MiniLuxe) Bring your full passion and creativity - “Diversity is Beautiful”. Who You Are: This role requires 2+years experience and a valid state issued license. This role may require you to work in multiple MiniLuxe studios and/or at off premise events. A creative person with a positive attitude and ability to be flexible sensing and responding to needs Organized and disciplined at delivering on a deadline in an entrepreneurial environment Self-motivated and takes initiative with a positive, fun, and upbeat demeanor -- the ability to think outside the box and have fun while you are doing it! Job Type: Full or Part Time The MiniLuxe Offer - What's in it for you? In return, you are rewarded with a competitive compensation package including medical/dental/vision/LTD/STD and life insurance benefits, PTO, 401k, Free Services & Retail Discounts, and much more.
    $22k-34k yearly est. 11d ago
  • Nail Designer/Manicurist

    Miniluxe Inc. 4.2company rating

    Miniluxe Inc. job in Lexington, MA

    Job Description We are MiniLuxe We celebrate self-care as an everyday luxury for everyone, anywhere, at any time. We are doing this by becoming the world's leading ethical and clean nail-care brand with a diverse and empowered community of designers, delivering super-hygienic, high-quality services, with safe and better-for-you, clean beauty products. We're not just building a company. We're on a mission to transform an entire industry. We are MiniLuxe. Are you MiniLuxe? The passion for a People First culture is our greatest asset. We believe diversity is beautiful. We believe having passion and creativity in your craft will help to drive our business. If you believe in these values and are about being your best self and having fun; then we would love to have you join our MiniLuxe Family. The MiniLuxe Offer - What's in it for you? In return, you are rewarded with a competitive compensation package including a clean and safe work environment, medical/dental/vision/LTD/STD and life insurance benefits, PTO, 401k, Free Services & Retail Discounts, flexible scheduling, training and certifications, and much more. The MiniLuxe Clean Way - what do we need from you? Provide the most engaging experience with clients; while providing quality manicure and pedicure services (You can get a great manicure anywhere, but MiniLuxe provides the most amazing experience) Maintain MiniLuxe standards of hygiene, sterilization, and cleanliness. Represent the MiniLuxe brand in a positive manner towards all team members, clients, and members of the community. Ensure clients receive the highest levels of service quality possible (tell our clients about premium services and retail products offered at MiniLuxe) Bring your full passion and creativity - “Diversity is Beautiful”. This role requires 2+years experience and a valid state issued license. This role may require you to work in multiple MiniLuxe studios and/or at off premise events.
    $52k-75k yearly est. 25d ago

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