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Universal Banker jobs at Minnwest Bank

- 253 jobs
  • Assistant Universal Banker

    Minnwest Corporation 4.1company rating

    Universal banker job at Minnwest Bank

    About Minnwest: Minnwest is a family owned, community bank based in Minnesota and South Dakota. We believe our success is measured by the extent in which we have a positive impact on the communities we serve. We are committed to building strong, vibrant communities through our core values: The customer is the first priority. We will keep all of the commitments we make. We are the people who get things done. We will work together as a team. Job Summary: The Assistant Universal Banker is responsible for providing all Minnwest Bank customers with a professional and courteous customer experience, from sales to service. This position consists of extensive customer contact and requires strong communication skills, professionalism, customer focus and computer system proficiency. This position requires travel to various branches to provide adequate staffing coverage due to staffing needs as well as to the Minnwest Bank Training Center in Eagan, MN for Universal Banker Training. If the local branch location has a bank vehicle, the bank vehicle should be booked for this travel. If not, the Universal Banker will be paid mileage while using their own vehicle. Duties and Responsibilities (including but not limited to) : Provide prompt, courteous and quality customer service to support customers' banking needs by completing a variety of teller transactions. Execute financial transactions as requested, recognizing red flags regarding fraud and scams. Complete teller functions including but not limited to receiving checks and cash for deposits, verifying cash and endorsements, issuing receipts, cashier's checks, cashing checks and paying out funds on upon verification of signature and balance, balancing of cash drawer and maintaining established cash level. Assist customers with account changes or inquiries as well as any issues or questions. Maintain knowledge of, identify and recommend bank products and services to fulfill customer needs. Comply with Minnwest Bank policies and procedures as well as state and federal banking laws and regulations. Travel to various branches to provide staffing coverage due to unexpected illnesses, etc. and occasional travel to the Minnwest Bank Training Center in Eagan, MN for Universal Banker Training. Minimum Requirements: High school diploma 6 months of cash handling and customer service Basic reading, writing and mathematical skills Ability to communicate with customers and coworkers in a clear, effective and professional manner Willing to continuously learn and grow within the organization Preferred Qualifications: 1 to 2 years of experience in a financial or banking environment 2-year associate degree Schedule: Monday - Friday: 8 am. - 5:30 pm, Rotating Saturdays: 8 am - 12 pm Universal Banker/Virtual Banker Pay differential for Saturdays and travel to other locations Language stipend available for bilingual employees Workplace Environment: Requires face-to-face interaction and coordination of work with customers, other employees and departments, and in-person interaction. Working at a computer and utilizing a telephone Occasionally lifting up to 50lbs Pay Range: $16.00-18.00 /hr. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. The salary range represents anticipated base pay for this role. The actual pay offered will consider internal equity and may vary based on factors including but not limited to work location, candidate's job-related knowledge, skills, and experience, among other factors. Minnwest Benefits: In addition to salary, Minnwest Bank offers a comprehensive benefits package, including incentive and recognition programs. Minnwest Bank is focused on taking care of our employees and their families, and supporting their health and financial well-being, including: Comprehensive Medical, Vision and Dental Insurance Retirement savings including 401(k) with Employer Match and Employee Stock Ownership Plan (ESOP) Paid Holidays and Competitive Paid Vacation Days Paid Parental Leave Short- and Long-Term Disability Life, Critical Illness, and Accidental Insurance Tuition Reimbursement and Career Development Opportunities Employee Assistance Program (EAP) Paid Time Off to volunteer in your community Opportunities to connect with others through our diversity and inclusion focused Employee Resource Group All benefits are subject to eligibility requirements. A full background check, including federal, state, county, and civil, and general financial credit check will be conducted on the final candidate for this position. Candidate must pass the background check and financial credit check in order to obtain employment with Minnwest. Failure to meet any of the requirements may result in a rescission or your offer of employment. EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $16-18 hourly Auto-Apply 12d ago
  • Assistant Universal Banker

    Minnwest Corporation 4.1company rating

    Universal banker job at Minnwest Bank

    About Minnwest: Minnwest is a family owned, community bank based in Minnesota and South Dakota. We believe our success is measured by the extent in which we have a positive impact on the communities we serve. We are committed to building strong, vibrant communities through our core values:
    $30k-35k yearly est. Auto-Apply 60d+ ago
  • Universal Banker II / Loan Officer

    SMW Financial Credit Union 3.8company rating

    Lino Lakes, MN jobs

    Job Description Universal Banker II / Loan officer Who we are SMW Financial Credit Union was established in 1953 to assist members' financial needs in a credit cooperative. Our mission is to build trusted relationships and strong financial futures for our members. Membership is open to anyone who lives, works, worships, goes to school, or volunteers in Anoka, Hennepin, Ramsey, or Washington Counties of Minnesota. We play an active role in supporting those communities through volunteerism and financial education. offer everything from home-buying seminars to loan and deposit products, to investment services, to free financial advice to our members. At SMW, you're part of a team that is energetic, hardworking, and dedicated. We're proudly building the best possible team to serve the needs of our members. Our philosophy is member-centric - loyal members are the key to our success, so we are service-oriented team players with strong interpersonal skills, and great attitudes and are adaptable to a changing environment. We hold to the adage “hire for attitude and train for skill.” Founded on the credit union motto of “people helping people,” we look for candidates who want to make a difference. We have the tools and training for the right individuals to live our member-centric philosophy - to build trusting relationships and strong financial futures. Description SMW Financial Credit Union has an immediate need for a Universal Banker II/Loan Officer at our Lino Lakes branch. New hires will receive a $1000.00 sign-on bonus ($500 after 90 days, $500 aftwr 180 days). This position is responsible for establishing and strengthening member relationships by acting as a trusted advisor in identifying sales opportunities beneficial to each member. A Universal Banker II is responsible for opening and closing accounts, originating, underwriting and closing loans, cross selling products and services by providing personal and excellent member service. In addition, this position acts as back-up to the frontline staff as business needs dictate. Minimum Qualifications High School Diploma or GED 2 years of banking and lending experience Background study and credit checks required Proven sales experience Previous experience meeting lending goals Ability and willingness to work out of our Maplewood branch as business needs dictate Proficient knowledge of MS Office Software High degree of accuracy and close attention to detail Excellent verbal and written communication skills Ability to problem solve and multitask in a busy environment while maintaining a member focused professional demeanor. Proven team player Ability to sit or stand for long periods of time The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job Type: Full-time Benefits: At SMW, we emphasize the importance of teamwork, an ongoing commitment to learning and training, and a positive work environment. Employees receive generous and comprehensive benefits packages which include: 401(k) 401(k) matching Dental/Vision insurance Flexible spending account and health savings account Traditional and High Deductible health plan options available including no-cost plans. Life insurance Paid time off, including Federal Holidays Employee Assistance Program Optional AFLAC supplemental insurance Education and training opportunities Physical setting: Office Schedule: 7.5-8 hour shift Weekend availability, typically once every 5 weeks (Working from home answering phone calls Saturdays 8:45-12:15) Supplemental pay types: Signing bonus Ability to commute/relocate: Lino Lakes, MN 55014: Reliably commute or planning to relocate before starting work (Required) Application Question(s): In your recent work history have you worked for the same employer for at least one year? Do you have access to reliable transportation? Education: High school or equivalent (Required) Experience: Sales: 1 year (Required) Cash handling: 1 year (Required) Banking: 2 years (Required) Microsoft Office: 1 year (Preferred) Work Location: One location, occasionally may work at our Maplewood office.
    $30k-37k yearly est. 25d ago
  • Universal Banker II / Loan Officer

    SMW Financial Credit Union 3.8company rating

    Lino Lakes, MN jobs

    Universal Banker II / Loan officer Who we are SMW Financial Credit Union was established in 1953 to assist members' financial needs in a credit cooperative. Our mission is to build trusted relationships and strong financial futures for our members. Membership is open to anyone who lives, works, worships, goes to school, or volunteers in Anoka, Hennepin, Ramsey, or Washington Counties of Minnesota. We play an active role in supporting those communities through volunteerism and financial education. offer everything from home-buying seminars to loan and deposit products, to investment services, to free financial advice to our members. At SMW, you're part of a team that is energetic, hardworking, and dedicated. We're proudly building the best possible team to serve the needs of our members. Our philosophy is member-centric - loyal members are the key to our success, so we are service-oriented team players with strong interpersonal skills, and great attitudes and are adaptable to a changing environment. We hold to the adage “hire for attitude and train for skill.” Founded on the credit union motto of “people helping people,” we look for candidates who want to make a difference. We have the tools and training for the right individuals to live our member-centric philosophy - to build trusting relationships and strong financial futures. Description SMW Financial Credit Union has an immediate need for a Universal Banker II/Loan Officer at our Lino Lakes branch. New hires will receive a $1000.00 sign-on bonus ($500 after 90 days, $500 aftwr 180 days). This position is responsible for establishing and strengthening member relationships by acting as a trusted advisor in identifying sales opportunities beneficial to each member. A Universal Banker II is responsible for opening and closing accounts, originating, underwriting and closing loans, cross selling products and services by providing personal and excellent member service. In addition, this position acts as back-up to the frontline staff as business needs dictate. Minimum Qualifications High School Diploma or GED 2 years of banking and lending experience Background study and credit checks required Proven sales experience Previous experience meeting lending goals Ability and willingness to work out of our Maplewood branch as business needs dictate Proficient knowledge of MS Office Software High degree of accuracy and close attention to detail Excellent verbal and written communication skills Ability to problem solve and multitask in a busy environment while maintaining a member focused professional demeanor. Proven team player Ability to sit or stand for long periods of time The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job Type: Full-time Benefits: At SMW, we emphasize the importance of teamwork, an ongoing commitment to learning and training, and a positive work environment. Employees receive generous and comprehensive benefits packages which include: 401(k) 401(k) matching Dental/Vision insurance Flexible spending account and health savings account Traditional and High Deductible health plan options available including no-cost plans. Life insurance Paid time off, including Federal Holidays Employee Assistance Program Optional AFLAC supplemental insurance Education and training opportunities Physical setting: Office Schedule: 7.5-8 hour shift Weekend availability, typically once every 5 weeks (Working from home answering phone calls Saturdays 8:45-12:15) Supplemental pay types: Signing bonus Ability to commute/relocate: Lino Lakes, MN 55014: Reliably commute or planning to relocate before starting work (Required) Application Question(s): In your recent work history have you worked for the same employer for at least one year? Do you have access to reliable transportation? Education: High school or equivalent (Required) Experience: Sales: 1 year (Required) Cash handling: 1 year (Required) Banking: 2 years (Required) Microsoft Office: 1 year (Preferred) Work Location: One location, occasionally may work at our Maplewood office.
    $30k-37k yearly est. 60d+ ago
  • Universal Banker - Benson Road Branch

    The First National Bank In Sioux Falls 3.0company rating

    Sioux Falls, SD jobs

    Job Description The Universal Banker is a versatile, customer-focused professional responsible for delivering a full range of financial services. This role builds strong customer relationships by identifying needs, providing solutions, and making referrals. Universal Bankers process and balance customer transactions, provide guidance on bank products and services, and strengthen account relationships with both new and existing customers. They also counsel customers and prospects on appropriate financial solutions and may manage a portfolio of clients, depending on branch needs. This position combines and expands upon the responsibilities of the Teller role. In addition, our FIRST Values apply to all teammates without exception. FIRST Values Family - We support, trust, and respect each other, our customers, and our shareholders. Independence & Innovation - We embrace change as vital to our success. Relationships - We build relationships that are based on strong character, mutual loyalty, trust, and respect. Stewardship - We take care of ourselves so we can take care of others. Teamwork - We help each other grow and succeed. Who we are: The First National Bank in Sioux Falls began its long-term commitment to the Sioux Falls area in 1885. The oldest bank in Sioux Falls owes its longevity to a combination of service, stability, innovation, and family involvement. Over the past 140 years, The First National Bank in Sioux Falls has worked diligently to promote the growth and vitality of our city and the surrounding area. The Bank strives to continually be recognized as a community leader by reinvesting financial resources back into the communities it serves and encouraging active employee involvement in community volunteer organizations. The First National Bank Way, which is a blend of our Mission Statement and FIRST Values, serves as the foundation of our culture. It is a gift that has been passed down to us and is the legacy that we will protect and preserve. Nothing is more important to us - it is the cornerstone of our success. Our culture is driven by integrity, service, and strong values; nothing has shaped it more than our FIRST Values. Our FIRST Values are not just words; they are truly felt by our employees, customers, shareholders, and communities. They tell us who we are as a business and guide our behaviors and decisions as we move forward and build successful relationships. Although banking has evolved over the years, our mission and values have not and will not change. What will you do: Accountabilities Sales & Service Execute the Sales and Service program of the department when working with customers. Provide exceptional customer service by actively engaging with customers, addressing their inquiries, and resolving issues promptly and professionally. Perform various banking transactions accurately and efficiently. Effectively manage cash handling responsibilities including balancing cash drawers and vaults, to maintain accuracy and security. Assist customers in opening, closing, and maintaining various types of accounts, such as savings, checking, certificates of deposits (CDs), and retirement accounts. Act as a financial advisor in identifying customer needs and recommending appropriate banking products and services, such as loans, credit cards, and investment options or referring the customer to other departments. Promote and cross-sell banking products and services to meet sales targets and enhance the overall customer relationship. Handle customer complaints and issues effectively, escalating them to department supervisor or other bank teammates as appropriate. Proficiently use banking software and technology systems to facilitate transactions, account management, and customer interactions. Monitor teller transactions and provide support as needed. Strive to meet goals that have been set for them and for their overall team. Deliver world class customer service by exceeding customer's expectations and building brand loyalty. Based on location, there may additional responsibilities assigned. Quality Follow guidelines, policies, and procedures of the bank to keep errors to a minimum. Stay up-to-date with banking regulations and compliance requirements to ensure all activities adhere to legal and ethical standards. Ensure that all customer transactions are processed with precision and without errors. Accuracy in financial transactions is crucial to maintaining the trust of our customers and maintaining compliance with banking regulations. Properly document all customer account activities, including account openings, closures, and maintenance. Ensure that all paperwork and digital records are complete, accurate, and compliant. Effectively balance time between helping teller team and opening accounts with clients. Follow security procedures to protect bank assets, customer information, and maintain a secure banking environment. Qualifications High school diploma required. One or more years of relevant work experience or a combination of education/experience that would enable incumbent to meet accountabilities and required competencies of the position. Cash-handling, sales and service experience preferred. Skills and Abilities Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. High degree of accuracy required. Ability to conduct relationships in a manner that ensures cooperation and positive results. Demonstrate a high degree of concern for professional and innovative customer service. Ability to adapt to the needs of the organization and teammates. What's in it for you? Health Insurance Dental & Vision Insurance Profit Sharing Paid Vacation & Holidays Company paid short and long term disability Tuition Reimbursement Program Employee Banking Perks Community Volunteer time And More!
    $32k-37k yearly est. 10d ago
  • Universal Banker

    Alerus 4.0company rating

    Owatonna, MN jobs

    WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company. By consistently seeking improvements and growth, we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets. CORE VALUES: Passion for Excellence :: Success is Never Final :: Do the Right Thing :: One Alerus ABOUT THE ROLE: The Universal Banker will perform teller, customer service, new account opening and consumer lending duties. Responsibilities also include meeting sales goals by cross-selling bank products and services. WHAT YOU'LL BE DOING: Perform basic teller transactions, new account opening, and consumer lending duties. Meeting sales goals by cross-selling bank products and services. Providing prompt, professional, and knowledgeable customer service to clients. WHAT YOU SHOULD HAVE: 1+ years banking experience, including teller transactions and customer service. Understanding of bank operations, bank products, sales and new business development. Ability to analyze client credit data and other related financial information. Basic math proficiency and aptitude. Dedicated and satisfactory attendance/punctuality. WORK ENVIRONMENT: Work is typically performed in an office setting. The employee is regularly required to sit for extended periods of time. The employee is occasionally required to move about the office utilizing proper ergonomic safeguards when doing so. Additionally, the employee must occasionally lift or move supplies and materials up to 20 pounds. BASE PAY RANGE: $19.00 - $21.00 per hour The above information in this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job. Alerus is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $19-21 hourly 60d+ ago
  • Universal Banker

    Alerus Financial 4.0company rating

    Owatonna, MN jobs

    WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company. By consistently seeking improvements and growth, we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets. CORE VALUES: Passion for Excellence :: Success is Never Final :: Do the Right Thing :: One Alerus ABOUT THE ROLE: The Universal Banker will perform teller, customer service, new account opening and consumer lending duties. Responsibilities also include meeting sales goals by cross-selling bank products and services. WHAT YOU'LL BE DOING: Perform basic teller transactions, new account opening, and consumer lending duties. Meeting sales goals by cross-selling bank products and services. Providing prompt, professional, and knowledgeable customer service to clients. WHAT YOU SHOULD HAVE: 1+ years banking experience, including teller transactions and customer service. Understanding of bank operations, bank products, sales and new business development. Ability to analyze client credit data and other related financial information. Basic math proficiency and aptitude. Dedicated and satisfactory attendance/punctuality. WORK ENVIRONMENT: Work is typically performed in an office setting. The employee is regularly required to sit for extended periods of time. The employee is occasionally required to move about the office utilizing proper ergonomic safeguards when doing so. Additionally, the employee must occasionally lift or move supplies and materials up to 20 pounds. BASE PAY RANGE:$19.00 - $21.00 per hour The above information in this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job. Alerus is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $19-21 hourly 60d+ ago
  • Universal Banker

    WNB Financial Na 3.0company rating

    Winona, MN jobs

    As the Universal Banker you will perform Client Service Representative, Teller and administrative functions as needed in a branch setting. Greets, assists, and directs clients in a prompt courteous manner via telephone and in-person. Opens and maintains customer accounts and performs related account maintenance. Processes client transactions, maintains and balances a cash drawer and/or vault and identifies the needs of clients while cross-selling appropriate Bank products and services. Understands and completes job responsibilities in accordance with federal and state regulations. Essential Functions: Client Relations 65% Greets clients, offers assistance, and directs to appropriate department Opens and maintains retail deposit accounts Suggests products and services that best meet clients' needs Preforms debit card and internet banking maintenance Assists clients with basic service requests for retail banking products Refers clients to proper co-workers for other banking assistance Teller Operations 25% Assists clients in person and on the phone while following the Banks service standards Processes client transactions Maintains and balances cash drawer and/or vault on a daily basis Performs opening and/or closing procedures for the bank Additional Duties and Responsibilities 10% Provides access to safe deposit boxes Assist other departments as needed Attends required department meetings Other job related duties necessary to carry out the responsibilities of this position Participates in internal and external training and development opportunities as required Requirements Work Relationships and Scope: Works regularly with clients and co-workers for the purpose of obtaining and providing information and assistance. Works occasionally with suppliers and vendors, community/trade/professional affiliations. Works regularly with confidential business and client information. Occasionally participates in bank committees and events. Performance Dimensions: Quality, accuracy, reliability, thoroughness and timeliness of work performed and services provided to clients and co-workers; strong organization skills; customer satisfaction with services provided; keeps Bank and client information confidential; demonstrates friendly and helpful approach and attitude toward internal and external clients. Effectively communicates and develops good working relationships with all co-workers and clients; professional workplace appearance and conduct; honesty and integrity in all client and co-worker communications; reliability in reporting to work regularly and on time; understands Bank policies and procedures. Participates in training and appropriate professional development. Multi-tasks and effectively manages varying duties throughout the workday. Stays current in field and utilizes that information where practical; participates in training and appropriate professional development. Utilizes knowledge of Bank products and services to effectively cross-sell. Knowledge, Skills and Abilities: High school diploma required. Two-year degree in business related coursework preferred. Previous cash handling experience required. Minimum one year customer service experience required. One year of previous banking experience preferred. Must possess courteous and professional customer service attitude; excellent verbal and written communication skills for interacting professionally with clients (both pleasant and difficult situations) and relating to other co-workers; ability to maintain the integrity of highly confidential client and Bank information. Must possess computer functioning and typing skills; basic mathematical skills up to and including fractions; legible handwriting. Must be able to deal effectively with time pressures and stress that can change hourly depending on level of client activity; effective problem solving skills; effective cross selling skills. Must be a self-starter and independent thinker and meet goals as outlined by the manager. Working Conditions: Work is performed largely in an office environment with minimal chance for personal injury. Regular contact with clients and co-workers. Occasional out-of-town travel is required for business and education. Regular mental and visual concentration for computer usage required. Frequent use of telephone. Frequent repetitive use of keyboard for approximately 6 hours per day; frequent repetitive fingering and grasping of papers. Receive and provide detailed information through verbal communication. Requires near-, mid-range, and far vision. Will alternate sitting, standing, and walking throughout work shift. Bend, stoop, turn, lift and carry up to 25 pounds in documents and office supplies. Climb stairs. Work is performed generally during regular business hours with minimal expectations of overtime, including a Saturday rotation. EEO/AA Employer/Vets/Disability Salary Description $17.89 - $25.26 Per Hour
    $17.9-25.3 hourly 24d ago
  • Universal Banker (Consumer Lending Focus)

    Affinity Plus Federal Credit Union 4.1company rating

    Coon Rapids, MN jobs

    At Affinity Plus every employee understands how their work affects our members experience and we strive to provide an experience that can't be found anywhere else. Great service starts with great employees and that is why we focus on providing not only the best place our members will ever bank but the best place our employees will ever work. Between our one of a kind culture, incredible benefits, and work/life balance; we believe you will feel the Affinity Plus difference. Position Overview: A Member Consultant interacts with members through a variety of communication channels including: Face to face, Drive Thru, Phones, Mobile Apps, Chat, Text, SMS, and/or Video Banking. In listening to our member's needs and goals, a Member Consultant recommends different types of consumer lending and account products. Additionally, this role will also assist members with self-serve education, transactions, budgets, account maintenance, and other account related issues. Duties and Responsibilities: * Open membership savings, checking, certificates of deposit, Individual Retirement Accounts (IRA), and other credit union accounts or products * Provide information and recommendations to members concerning services and products, directing them to appropriate person when needed * Assist members with consumer lending questions and applications * Listen to member needs, identify, and recommend products and services aligning with member's needs * Determine different types of consumer loan and credit options that are available to the member * Analyze member's financial situation and credit report to determine if it is in the member's best interest to approve the loan * Review loan agreements and gather required documentation and ensure completeness and accuracy in accordance to policy * Approve loans within specified limits, and refer loan applications outside those limits to management for approval * Partner with members to understand their financial goals and assist in creating a personal budget to help them achieve those goals * Proactively reach out to members on products or services that would be a beneficial to help achieve their financial goals * Assist members with accurately and efficiently processing transactions * Provide education to members on our self-serve options * Execute wire or ACH transferring of funds * Instant issue debit, credit, and gift cards * Troubleshoot credit or debit card issues, online banking questions, or other general account related questions and issues * Balance and maintain personal cash drawer and branch vault, and appropriate currency logs if applicable * Other duties as assigned Qualifications and Skills: * 1+ years of customer service or professional experience working with people * 1+ years of consumer lending experience preferred * Ability to navigate and resolve complex issues and situations * Ability to achieve call goals set by leadership * Basic knowledge of credit and regulatory policy as it relates to consumer lending * Ability to consistently identify and cross-sell product and service opportunities that will be beneficial to the member * Strong analytical and decision-making skills required with a high degree of accuracy * Aptitude to work independently as well as part of a team and ability to collaborate with others * Strong verbal and written communication skills * Time Management skills and the ability to prioritize workload based on department and member needs * Flexibility to adapt and succeed in a dynamic environment * Ability and drive to provide exceptional service to members and employees * Intermediate computer skills and the ability to navigate between multiple systems with ease Workplace Environment: * Requires face-to-face interaction and coordination of work with other employees, and in-person interaction * Sitting 70-80% and standing 20-30% which is determined on your rotation within the branch * Working at a computer 98% of the day * Utilizing the phone 40-60% * Bending, twisting, kneeling, stooping, or crouching when appropriate, on occasion * Repetitive movements, including but not limited to typing, using a mouse, phones, etc. * Lift, carry, push or pull up to approximately 50 pounds (cash/coin bags, supplies, etc.) * Requires face-to-face interaction and/or coordination of work with other employees and departments, and in-person interaction Required Work Schedule: Shifts between 7am - 7pm Monday - Friday and Saturday 7-3. Consistent and reliable attendance is a required essential function of this role to meet the needs of the department/team and organization. This position will be located at our Coon Rapids, MN branch. Compensation: This position has a starting pay range of $18.89 - $22.64 per hour. In alignment with our commitment to pay transparency, we are providing a good-faith estimate of the pay range for this position. This range reflects what we anticipate offering a successful candidate based on factors such as the role's responsibilities, required qualifications, and relevant experience. The actual pay may vary depending on the selected candidate's skills, experience, and other qualifications. Total Rewards: Affinity Plus offers a comprehensive Total Rewards package that goes beyond base pay. In partnership with the State of MN Employer Group, Affinity Plus provides low-cost medical, dental and vision insurance coverage options. Additionally, Affinity Plus frontloads all sick time hours and a portion of vacation hours for all new employees, offers a variety of paid leave options, a monthly wellness benefit, and immediate 401K matching up to 5%. Our Total Rewards philosophy is designed to support your well-being and growth while fostering a fair and inclusive workplace. Disclaimer Applicants may be subject to a background and credit check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, Affinity Plus Federal Credit Union will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position's essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, Affinity Plus Federal Credit Union retains the right to change or assign other duties to this position. Application Deadline Affinity Plus Federal Credit Union accepts applications on a rolling basis.
    $18.9-22.6 hourly 60d+ ago
  • Universal Banker (Consumer Lending Focus)

    Affinity Plus Federal Credit Union 4.1company rating

    Minneapolis, MN jobs

    At Affinity Plus every employee understands how their work affects our members experience and we strive to provide an experience that can't be found anywhere else. Great service starts with great employees and that is why we focus on providing not only the best place our members will ever bank but the best place our employees will ever work. Between our one of a kind culture, incredible benefits, and work/life balance; we believe you will feel the Affinity Plus difference. Position Overview: A Member Consultant interacts with members through a variety of communication channels including: Face to face, Drive Thru, Phones, Mobile Apps, Chat, Text, SMS, and/or Video Banking. In listening to our member's needs and goals, a Member Consultant recommends different types of consumer lending and account products. Additionally, this role will also assist members with self-serve education, transactions, budgets, account maintenance, and other account related issues. Duties and Responsibilities: Open membership savings, checking, certificates of deposit, Individual Retirement Accounts (IRA), and other credit union accounts or products Provide information and recommendations to members concerning services and products, directing them to appropriate person when needed Assist members with consumer lending questions and applications Listen to member needs, identify, and recommend products and services aligning with member's needs Determine different types of consumer loan and credit options that are available to the member Analyze member's financial situation and credit report to determine if it is in the member's best interest to approve the loan Review loan agreements and gather required documentation and ensure completeness and accuracy in accordance to policy Approve loans within specified limits, and refer loan applications outside those limits to management for approval Partner with members to understand their financial goals and assist in creating a personal budget to help them achieve those goals Proactively reach out to members on products or services that would be a beneficial to help achieve their financial goals Assist members with accurately and efficiently processing transactions Provide education to members on our self-serve options Execute wire or ACH transferring of funds Instant issue debit, credit, and gift cards Troubleshoot credit or debit card issues, online banking questions, or other general account related questions and issues Balance and maintain personal cash drawer and branch vault, and appropriate currency logs if applicable Other duties as assigned Qualifications and Skills: 1+ years of customer service or professional experience working with people 1+ years of consumer lending experience preferred Ability to navigate and resolve complex issues and situations Ability to achieve call goals set by leadership Basic knowledge of credit and regulatory policy as it relates to consumer lending Ability to consistently identify and cross-sell product and service opportunities that will be beneficial to the member Strong analytical and decision-making skills required with a high degree of accuracy Aptitude to work independently as well as part of a team and ability to collaborate with others Strong verbal and written communication skills Time Management skills and the ability to prioritize workload based on department and member needs Flexibility to adapt and succeed in a dynamic environment Ability and drive to provide exceptional service to members and employees Intermediate computer skills and the ability to navigate between multiple systems with ease Workplace Environment: Requires face-to-face interaction and coordination of work with other employees, and in-person interaction Sitting 70-80% and standing 20-30% which is determined on your rotation within the branch Working at a computer 98% of the day Utilizing the phone 40-60% Bending, twisting, kneeling, stooping, or crouching when appropriate, on occasion Repetitive movements, including but not limited to typing, using a mouse, phones, etc. Lift, carry, push or pull up to approximately 50 pounds (cash/coin bags, supplies, etc.) Requires face-to-face interaction and/or coordination of work with other employees and departments, and in-person interaction Required Work Schedule: Shifts between 7am - 7pm Monday - Friday and Saturday 7-3. Consistent and reliable attendance is a required essential function of this role to meet the needs of the department/team and organization. This position will be located at our Coon Rapids, MN branch. Compensation: This position has a starting pay range of $18.89 - $22.64 per hour. In alignment with our commitment to pay transparency, we are providing a good-faith estimate of the pay range for this position. This range reflects what we anticipate offering a successful candidate based on factors such as the role's responsibilities, required qualifications, and relevant experience. The actual pay may vary depending on the selected candidate's skills, experience, and other qualifications. Total Rewards: Affinity Plus offers a comprehensive Total Rewards package that goes beyond base pay. In partnership with the State of MN Employer Group, Affinity Plus provides low-cost medical, dental and vision insurance coverage options. Additionally, Affinity Plus frontloads all sick time hours and a portion of vacation hours for all new employees, offers a variety of paid leave options, a monthly wellness benefit, and immediate 401K matching up to 5%. Our Total Rewards philosophy is designed to support your well-being and growth while fostering a fair and inclusive workplace. Disclaimer Applicants may be subject to a background and credit check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, Affinity Plus Federal Credit Union will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position's essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, Affinity Plus Federal Credit Union retains the right to change or assign other duties to this position. Application Deadline Affinity Plus Federal Credit Union accepts applications on a rolling basis.
    $18.9-22.6 hourly 10d ago
  • Universal Banker I

    United Valley Bank 4.2company rating

    Crookston, MN jobs

    Job DescriptionDescription: Join Our Team at United Valley Bank! Now Hiring: Full-Time Universal Banker - Crookston, MN Are you passionate about people, problem-solving, and making a real difference in your community? At United Valley Bank, we're more than just a bank - we're your partner in success. And right now, we're looking for someone to join our team as a Full-Time Universal Banker in Crookston, MN. What You'll Be Doing: Be the first point of contact for customers - delivering friendly, personalized service Handle deposits, withdrawals, and account transactions with accuracy and efficiency Promote banking products and services that benefit our customers' financial well-being Maintain a secure, organized workspace and ensure compliance with banking regulations Balance your cash drawer and prepare end-of-day reports Act as a knowledgeable resource and go-to support for our valued customers What We're Looking For: A people-person with strong communication skills and a positive attitude Someone who thrives in a fast-paced environment and enjoys learning new things Trustworthy and detail-oriented with excellent math and problem-solving abilities Passion for delivering great service and building customer loyalty What You'll Need: High school diploma or equivalent (required) Prior customer service or cash-handling experience (preferred) What We Offer: A supportive, team-oriented workplace that values your contributions Competitive Pay Full benefits package, including: Medical, dental, and vision insurance 401(k) with employer match Paid time off and paid holidays Life and disability insurance Employee banking perks Supportive team environment with opportunities for growth Join a workplace where your efforts matter and your growth is supported. At United Valley Bank, we're building something special - and we'd love for you to be part of it. Requirements:
    $30k-34k yearly est. 9d ago
  • Universal Banker

    Stearns Bank Na 3.2company rating

    Pine City, MN jobs

    At Stearns Bank, we're helping people, entrepreneurs, small businesses, and local communities nationwide reach their full financial potential. Sound like something you want to be a part of? If so, we're currently looking for a Universal Banker. This is an in-office position at our Pine City, MN bank branch. Come see how we're doing business unusual and charting our own path to reimagine a more inclusive financial services and banking ecosystem for all. Benefits Stearns Bank understands and respects that everyone is managing unique career, family, and wellness needs. That's why we offer industry-leading benefits to employees to help them live healthy lives and bring their full selves to work every day. Benefits may vary for part-time positions. Some of those benefits include: Employee Stock Ownership Plan & 401k Plan Healthcare (Medical, Dental, Vision, Telehealth, Life insurance) 12-week Paid Medical Leave Paid Parental Leave: 21-weeks Primary Care Parent, 14-weeks Secondary Care Parent $5,000 Family Care Reimbursement: Childcare, Elder Care, Student Loan Debt, Pet expenses, down payment assistance PTO from 13 to 23 days depending on tenure. Cashout and Carryover options. 10 Days Sick Time 11 Paid Holidays 4 Days Volunteer Time 2 Days Self Allowance Time Tuition Assistance For this position, our hourly rate is $24.00 final employment offers will be dependent upon the selected candidate's relevant qualifications and experience. JOB SUMMARY The Universal Banker is a key player in driving branch growth and delivering exceptional customer experiences. This role is responsible for processing a broad range of financial transactions, proactively identifying sales opportunities, and acquiring new consumer and business checking accounts through targeted outreach and relationship building. This individual will be a trusted advisor, providing guidance on a full range of banking products and services with a focus on growing deposits and expanding the customer base. RESPONSIBILITIES Sales and Deposit Growth: Proactively identify and pursue opportunities to acquire new consumer and business checking accounts through targeted outbound calling, networking, community involvement, and referrals. Develop and carry out strategies to increase deposit balances from existing customers by understanding their needs and offering tailored solutions. Consistently meet or exceed assigned sales and deposit growth goals for new accounts and deposit balances. Maintain a robust pipeline of prospective clients and track progress towards conversion. Develop a deep understanding of the local market, competitors, and customer needs to effectively position the bank's products and services. Partner with other departments (e.g., Commercial Lending, SBA, Nonprofits etc.) to identify cross-selling opportunities and generate referrals. Customer Service and Relationship Management: Greet and direct customers promptly and professionally. Actively interact with customers, prospects, and coworkers to build strong business relationships. Develop a strong understanding of products, services, sales skills, and service standards. Assist customers with request and/or concerns by phone and in person, delegating research and resolution. Initiate customer courtesy calls on all accounts opened to ensure customer satisfaction. Follow-up on closed accounts to understand the reason for closing. Maintain confidentiality of customer accounts. Transaction Processing and Account Management: Process commercial, business and consumer checking deposits, verifying cash and accurate endorsement of items. Process savings deposits and withdrawals, verifying cash, endorsements, and signatures. Accept checks presented for cash following the check cashing policy and verifying identification. Accept installment and commercial payments. Process advances for personal and home equity lines of credit. Handle U.S. Savings redemption transactions. Issue cashier checks, money orders, gift cards, and credit card cash advances. Issue debit cards, make changes, and close a requested. Accept check re-orders and address changes. Process dormant and inactive account transactions according to bank policy. Handle and balance cash drawer. Operational and Administrative Duties: Assist with opening and closing of the bank facility by accessing security system, recording, and processing night deposit bags / envelopes. Maintain bank security by following policy, which includes internal security, transaction security, and robbery procedures. Process any of the following: Incoming mail deposits and payments; Loan deposits; signature cards; transfers, and coin orders. Perform ATM duties. Print daily reports & notices. Assist in applying postage to the bank's outgoing mail. Scan & index account forms in M-Files. Perform Canadian exchange for customers. Generates new business through prospecting, calling, social networking and referrals from EFD, SBA, National, Commercial and Consumer lending. Sell, explain, and open deposit accounts for both personal and business customers and prepare all related documentation. Cross sell bank products and services. Compliance and Training: Maintain solid understanding of all legal and regulatory compliance issues as they pertain to this position. Loss prevention and security as applicable for this position. Complete required training. Participate in Stearns Bank sales/referral promotions. Assist with deposit product training with new and existing employees. Maintain file on assigned competitor and monitor rates, pricing, product changes, etc. Participate in Saturday duty when needed. Other projects as assigned. REQUIREMENTS Occasionally lift and/or move up to 10 lbs. Literacy in English. Ability to sit for extended periods of time, twist, bend, sit, walk use hands to twist, handle or feel objects, tools, or controls, such as computer mouse, computer keyboard, calculator, stapler, telephone, staple puller, etc., reach with hands and arms, balance, stoop, kneel, talk, or hear. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. QUALIFICATIONS Associate degree (A.A.) or equivalent from a two-year college or technical school; or one to two years related experience or equivalent combination of education and experience. At least one-year sales experience, preferably in financial institution with a proven track record of achieving sales target, particularly in deposit growth and new account acquisition. Excellent communication and interpersonal skills. Excellent analytical, problem-solving, leadership and critical thinking skills. Excellent customer relation skills. Proactive and results-oriented, with a strong aim to succeed in a sales-driven environment. Ability to handle several priorities. Strong digital literacy. Detail oriented. Strong time management and organizational skills. Flexible. PREFERRED QUALIFICATIONS Prior experience with Fiserv banking software. Knowledge of Individual Retirement Accounts. THE COMPANY Founded in 1912, Stearns Financial Services Inc. (SFSI) is a $3.2 billion, independently owned financial institution with locations in Minnesota, Florida and Arizona, and over 35,000 small business customers nationwide. Specializing in affordable housing financing, USDA and SBA lending, and small business and equipment financing, Stearns Bank is regularly recognized as one of the country's top-performing banks and “Best Banks to Work For” by American Banker . As a Star Tribune Top Workplaces award recipient and an award recipient of the Minnesota Business Magazine 100 Best Places to Work in Minnesota, Stearns takes pride in their team and holds their employees in extremely high regard. We offer a competitive salary and benefit package including our Employee Stock Ownership Program-one of the best long-term incentive programs in the nation. To learn more about Stearns Bank, visit www. StearnsBank.com EQUAL OPPORTUNITY EMPLOYER /AFFIRMATIVE ACTION PLAN We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, or creed, religion, sex, marital status, familial status, sexual orientation, national origin, age, disability, veteran's status, status with regard to public assistance, or any other class protected by Federal, State, local laws governing nondiscrimination in employment.
    $24 hourly Auto-Apply 60d+ ago
  • Universal Banker

    Alerus 4.0company rating

    Rochester, MN jobs

    WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company. By consistently seeking improvements and growth, we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets. CORE VALUES: Passion for Excellence :: Success is Never Final :: Do the Right Thing :: One Alerus ABOUT THE ROLE: The Universal Banker will perform teller, customer service, new account opening and consumer lending duties. Responsibilities also include meeting sales goals by cross-selling bank products and services. WHAT YOU'LL BE DOING: Perform basic teller transactions, new account opening, and consumer lending duties. Meeting sales goals by cross-selling bank products and services. Providing prompt, professional, and knowledgeable customer service to clients. WHAT YOU SHOULD HAVE: 1+ years banking experience, including teller transactions and customer service. Understanding of bank operations, bank products, sales and new business development. Ability to analyze client credit data and other related financial information. Basic math proficiency and aptitude. Dedicated and satisfactory attendance/punctuality. WORK ENVIRONMENT: Work is typically performed in an office setting. The employee is regularly required to sit for extended periods of time. The employee is occasionally required to move about the office utilizing proper ergonomic safeguards when doing so. Additionally, the employee must occasionally lift or move supplies and materials up to 20 pounds. BASE PAY RANGE: $19.00 - $21.00 per hour The above information in this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job. Alerus is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $19-21 hourly 17d ago
  • Universal Banker

    Alerus Financial 4.0company rating

    Rochester, MN jobs

    WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company. By consistently seeking improvements and growth, we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets. CORE VALUES: Passion for Excellence :: Success is Never Final :: Do the Right Thing :: One Alerus ABOUT THE ROLE: The Universal Banker will perform teller, customer service, new account opening and consumer lending duties. Responsibilities also include meeting sales goals by cross-selling bank products and services. WHAT YOU'LL BE DOING: Perform basic teller transactions, new account opening, and consumer lending duties. Meeting sales goals by cross-selling bank products and services. Providing prompt, professional, and knowledgeable customer service to clients. WHAT YOU SHOULD HAVE: 1+ years banking experience, including teller transactions and customer service. Understanding of bank operations, bank products, sales and new business development. Ability to analyze client credit data and other related financial information. Basic math proficiency and aptitude. Dedicated and satisfactory attendance/punctuality. WORK ENVIRONMENT: Work is typically performed in an office setting. The employee is regularly required to sit for extended periods of time. The employee is occasionally required to move about the office utilizing proper ergonomic safeguards when doing so. Additionally, the employee must occasionally lift or move supplies and materials up to 20 pounds. BASE PAY RANGE:$19.00 - $21.00 per hour The above information in this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job. Alerus is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $19-21 hourly 18d ago
  • Universal Banker (Consumer Lending Focus)

    Affinity Plus Federal Credit Union 4.1company rating

    Duluth, MN jobs

    At Affinity Plus every employee understands how their work affects our members experience and we strive to provide an experience that can't be found anywhere else. Great service starts with great employees and that is why we focus on providing not only the best place our members will ever bank but the best place our employees will ever work. Between our one of a kind culture, incredible benefits, and work/life balance; we believe you will feel the Affinity Plus difference. Position Overview: A Member Consultant interacts with members through a variety of communication channels including: Face to face, Drive Thru, Phones, Mobile Apps, Chat, Text, SMS, and/or Video Banking. In listening to our member's needs and goals, a Member Consultant recommends different types of consumer lending and account products. Additionally, this role will also assist members with self-serve education, transactions, budgets, account maintenance, and other account related issues. Duties and Responsibilities: * Open membership savings, checking, certificates of deposit, Individual Retirement Accounts (IRA), and other credit union accounts or products * Provide information and recommendations to members concerning services and products, directing them to appropriate person when needed * Assist members with consumer lending questions and applications * Listen to member needs, identify, and recommend products and services aligning with member's needs * Determine different types of consumer loan and credit options that are available to the member * Analyze member's financial situation and credit report to determine if it is in the member's best interest to approve the loan * Review loan agreements and gather required documentation and ensure completeness and accuracy in accordance to policy * Approve loans within specified limits, and refer loan applications outside those limits to management for approval * Partner with members to understand their financial goals and assist in creating a personal budget to help them achieve those goals * Proactively reach out to members on products or services that would be a beneficial to help achieve their financial goals * Assist members with accurately and efficiently processing transactions * Provide education to members on our self-serve options * Execute wire or ACH transferring of funds * Instant issue debit, credit, and gift cards * Troubleshoot credit or debit card issues, online banking questions, or other general account related questions and issues * Balance and maintain personal cash drawer and branch vault, and appropriate currency logs if applicable * Other duties as assigned Qualifications and Skills: * 1+ years of customer service or professional experience working with people * 1+ years of consumer lending experience preferred * Ability to navigate and resolve complex issues and situations * Ability to achieve call goals set by leadership * Basic knowledge of credit and regulatory policy as it relates to consumer lending * Ability to consistently identify and cross-sell product and service opportunities that will be beneficial to the member * Strong analytical and decision-making skills required with a high degree of accuracy * Aptitude to work independently as well as part of a team and ability to collaborate with others * Strong verbal and written communication skills * Time Management skills and the ability to prioritize workload based on department and member needs * Flexibility to adapt and succeed in a dynamic environment * Ability and drive to provide exceptional service to members and employees * Intermediate computer skills and the ability to navigate between multiple systems with ease Workplace Environment: * Requires face-to-face interaction and coordination of work with other employees, and in-person interaction * Sitting 70-80% and standing 20-30% which is determined on your rotation within the branch * Working at a computer 98% of the day * Utilizing the phone 40-60% * Bending, twisting, kneeling, stooping, or crouching when appropriate, on occasion * Repetitive movements, including but not limited to typing, using a mouse, phones, etc. * Lift, carry, push or pull up to approximately 50 pounds (cash/coin bags, supplies, etc.) * Requires face-to-face interaction and/or coordination of work with other employees and departments, and in-person interaction Required Work Schedule: Shifts between 7am - 7pm Monday - Friday and Saturday 7-3. Consistent and reliable attendance is a required essential function of this role to meet the needs of the department/team and organization. This position will be located at our Duluth, MN branch. Compensation: This position has a starting pay range of $18.89 - $22.64 per hour. In alignment with our commitment to pay transparency, we are providing a good-faith estimate of the pay range for this position. This range reflects what we anticipate offering a successful candidate based on factors such as the role's responsibilities, required qualifications, and relevant experience. The actual pay may vary depending on the selected candidate's skills, experience, and other qualifications. Total Rewards: Affinity Plus offers a comprehensive Total Rewards package that goes beyond base pay. In partnership with the State of MN Employer Group, Affinity Plus provides low-cost medical, dental and vision insurance coverage options. Additionally, Affinity Plus frontloads all sick time hours and a portion of vacation hours for all new employees, offers a variety of paid leave options, a monthly wellness benefit, and immediate 401K matching up to 5%. Our Total Rewards philosophy is designed to support your well-being and growth while fostering a fair and inclusive workplace. Disclaimer Applicants may be subject to a background and credit check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, Affinity Plus Federal Credit Union will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position's essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, Affinity Plus Federal Credit Union retains the right to change or assign other duties to this position. Application Deadline Affinity Plus Federal Credit Union accepts applications on a rolling basis.
    $18.9-22.6 hourly 36d ago
  • Universal Banker (Consumer Lending Focus)

    Affinity Plus Federal Credit Union 4.1company rating

    Duluth, MN jobs

    At Affinity Plus every employee understands how their work affects our members experience and we strive to provide an experience that can't be found anywhere else. Great service starts with great employees and that is why we focus on providing not only the best place our members will ever bank but the best place our employees will ever work. Between our one of a kind culture, incredible benefits, and work/life balance; we believe you will feel the Affinity Plus difference. Position Overview: A Member Consultant interacts with members through a variety of communication channels including: Face to face, Drive Thru, Phones, Mobile Apps, Chat, Text, SMS, and/or Video Banking. In listening to our member's needs and goals, a Member Consultant recommends different types of consumer lending and account products. Additionally, this role will also assist members with self-serve education, transactions, budgets, account maintenance, and other account related issues. Duties and Responsibilities: Open membership savings, checking, certificates of deposit, Individual Retirement Accounts (IRA), and other credit union accounts or products Provide information and recommendations to members concerning services and products, directing them to appropriate person when needed Assist members with consumer lending questions and applications Listen to member needs, identify, and recommend products and services aligning with member's needs Determine different types of consumer loan and credit options that are available to the member Analyze member's financial situation and credit report to determine if it is in the member's best interest to approve the loan Review loan agreements and gather required documentation and ensure completeness and accuracy in accordance to policy Approve loans within specified limits, and refer loan applications outside those limits to management for approval Partner with members to understand their financial goals and assist in creating a personal budget to help them achieve those goals Proactively reach out to members on products or services that would be a beneficial to help achieve their financial goals Assist members with accurately and efficiently processing transactions Provide education to members on our self-serve options Execute wire or ACH transferring of funds Instant issue debit, credit, and gift cards Troubleshoot credit or debit card issues, online banking questions, or other general account related questions and issues Balance and maintain personal cash drawer and branch vault, and appropriate currency logs if applicable Other duties as assigned Qualifications and Skills: 1+ years of customer service or professional experience working with people 1+ years of consumer lending experience preferred Ability to navigate and resolve complex issues and situations Ability to achieve call goals set by leadership Basic knowledge of credit and regulatory policy as it relates to consumer lending Ability to consistently identify and cross-sell product and service opportunities that will be beneficial to the member Strong analytical and decision-making skills required with a high degree of accuracy Aptitude to work independently as well as part of a team and ability to collaborate with others Strong verbal and written communication skills Time Management skills and the ability to prioritize workload based on department and member needs Flexibility to adapt and succeed in a dynamic environment Ability and drive to provide exceptional service to members and employees Intermediate computer skills and the ability to navigate between multiple systems with ease Workplace Environment: Requires face-to-face interaction and coordination of work with other employees, and in-person interaction Sitting 70-80% and standing 20-30% which is determined on your rotation within the branch Working at a computer 98% of the day Utilizing the phone 40-60% Bending, twisting, kneeling, stooping, or crouching when appropriate, on occasion Repetitive movements, including but not limited to typing, using a mouse, phones, etc. Lift, carry, push or pull up to approximately 50 pounds (cash/coin bags, supplies, etc.) Requires face-to-face interaction and/or coordination of work with other employees and departments, and in-person interaction Required Work Schedule: Shifts between 7am - 7pm Monday - Friday and Saturday 7-3. Consistent and reliable attendance is a required essential function of this role to meet the needs of the department/team and organization. This position will be located at our Duluth, MN branch. Compensation: This position has a starting pay range of $18.89 - $22.64 per hour. In alignment with our commitment to pay transparency, we are providing a good-faith estimate of the pay range for this position. This range reflects what we anticipate offering a successful candidate based on factors such as the role's responsibilities, required qualifications, and relevant experience. The actual pay may vary depending on the selected candidate's skills, experience, and other qualifications. Total Rewards: Affinity Plus offers a comprehensive Total Rewards package that goes beyond base pay. In partnership with the State of MN Employer Group, Affinity Plus provides low-cost medical, dental and vision insurance coverage options. Additionally, Affinity Plus frontloads all sick time hours and a portion of vacation hours for all new employees, offers a variety of paid leave options, a monthly wellness benefit, and immediate 401K matching up to 5%. Our Total Rewards philosophy is designed to support your well-being and growth while fostering a fair and inclusive workplace. Disclaimer Applicants may be subject to a background and credit check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, Affinity Plus Federal Credit Union will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position's essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, Affinity Plus Federal Credit Union retains the right to change or assign other duties to this position. Application Deadline Affinity Plus Federal Credit Union accepts applications on a rolling basis.
    $18.9-22.6 hourly 8d ago
  • Universal Banker

    Alerus 4.0company rating

    Eden Prairie, MN jobs

    WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company. By consistently seeking improvements and growth, we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets. CORE VALUES: Passion for Excellence :: Success is Never Final :: Do the Right Thing :: One Alerus ABOUT THE ROLE: The Universal Banker will perform teller, customer service, new account opening and consumer lending duties. Responsibilities also include meeting sales goals by cross-selling bank products and services. WHAT YOU'LL BE DOING: Perform basic teller transactions, new account opening, and consumer lending duties. Meeting sales goals by cross-selling bank products and services. Providing prompt, professional, and knowledgeable customer service to clients. WHAT YOU SHOULD HAVE: Previous banking experience, including teller transactions and customer service. Understanding of bank operations, bank products, sales and new business development. Ability to analyze client credit data and other related financial information. Basic math proficiency and aptitude. Dedicated and satisfactory attendance/punctuality. WORK ENVIRONMENT: Work is typically performed in an office setting. The employee is regularly required to sit for extended periods of time. The employee is occasionally required to move about the office utilizing proper ergonomic safeguards when doing so. Additionally, the employee must occasionally lift or move supplies and materials up to 20 pounds. BASE PAY RANGE: $22.00 - $24.00 per hour The above information in this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job. Alerus is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $22-24 hourly 43d ago
  • Universal Banker

    Alerus Financial 4.0company rating

    Eden Prairie, MN jobs

    WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company. By consistently seeking improvements and growth, we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets. CORE VALUES: Passion for Excellence :: Success is Never Final :: Do the Right Thing :: One Alerus ABOUT THE ROLE: The Universal Banker will perform teller, customer service, new account opening and consumer lending duties. Responsibilities also include meeting sales goals by cross-selling bank products and services. WHAT YOU'LL BE DOING: Perform basic teller transactions, new account opening, and consumer lending duties. Meeting sales goals by cross-selling bank products and services. Providing prompt, professional, and knowledgeable customer service to clients. WHAT YOU SHOULD HAVE: Previous banking experience, including teller transactions and customer service. Understanding of bank operations, bank products, sales and new business development. Ability to analyze client credit data and other related financial information. Basic math proficiency and aptitude. Dedicated and satisfactory attendance/punctuality. WORK ENVIRONMENT: Work is typically performed in an office setting. The employee is regularly required to sit for extended periods of time. The employee is occasionally required to move about the office utilizing proper ergonomic safeguards when doing so. Additionally, the employee must occasionally lift or move supplies and materials up to 20 pounds. BASE PAY RANGE:$22.00 - $24.00 per hour The above information in this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job. Alerus is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $22-24 hourly 43d ago
  • Commercial Banking Associate

    Alerus 4.0company rating

    Minnetonka, MN jobs

    WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company. By consistently seeking improvements and growth, we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets. CORE VALUES: Passion for Excellence :: Success is Never Final :: Do the Right Thing :: One Alerus ABOUT THE ROLE: The Commercial Banking Associate position is pre-closing fulfillment of commercial lending transactions through assisting, coordinating, and reinforcing the sales efforts of the commercial banking staff. Managing the administrative work and due diligence related to commercial banking and lending to ensure adherence to the approved transaction. It will be expected to maintain a customer focus and will partner with underwriting, relationship management and loan operations to deliver superior customer experience. WHAT YOU'LL BE DOING: Manage commercial loans through Commercial Lending Delivery (CLD) workflow system from application through post-closing and completion. Enters complete and accurate applications, performs pre-closing and post-closing due diligence, coordinates loan closing with title companies and attorney, and submits request for preparation of loan documentation. Works closely with Business Advisors to contact clients to obtain required items for submission to underwriting and/or ongoing tickler file monitoring. Manage loan closing pipeline and coordinate loan closing dates with Business Advisor. Indexes financial and supporting documentation for loan files to Nautilus. Responsible for obtaining KYC, CIP, CDD and Beneficial Ownership for commercial loan and deposit clients. Opens commercial depository accounts for assigned Business Advisors and collaborates with Treasury Management, Private Banking or Retail teams to facilitate client needs. Provides general customer service and acts as a point person in resolving client issues for assigned Business Advisor portfolio. Coordinates with Business Advisor and enters business overdraft and refund decisions. Escalates decision approvals according to credit policy's approval limit authority. WHAT YOU SHOULD HAVE: Bachelor's degree or equivalent combination of education and/or related experience in the financial industry. 1+ year of commercial lending and/or deposit experience. Understanding of commercial lending and deposits, bank operations, products and services, business entity structure and documentation. Capacity to manage and stay organized while working with high volume, time sensitive transactions and portfolios. Ability to be flexible, implement continuous change and demonstrate a positive attitude. High level of commitment to accuracy and detail. Effective written and verbal communication skills. WHAT WE BRING TO THE TABLE: Competitive compensation including base salary, bonus and/or incentive opportunities. Comprehensive benefits package provides a wide range of health and well-being benefits, including medical, dental, vision, life and long-term disability insurance; and 401(k) and ESOP for retirement savings. Generous paid time off programs such as flexible time off, company-paid holidays, parental and bereavement leave. Learning and development resources for personal and professional career development, and advancement opportunities. Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services. Support for the communities we live in through paid volunteer time and a company donation match opportunity. WORK ENVIRONMENT: Work is typically performed in an office setting. The employee is regularly required to sit for extended periods of time. The employee is occasionally required to move about the office utilizing proper ergonomic safeguards when doing so. Additionally, the employee must occasionally lift or move supplies and materials up to 20 pounds. BASE PAY RANGE: $24.50 - $30.00 per hour The above information in this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job. Alerus is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $24.5-30 hourly 58d ago
  • FT Universal Banker Floater - Augusta Area

    Pinnacle Bank 3.5company rating

    Augusta, MN jobs

    Employer Department Pinnacle Bank Retail Job title Exemption status Universal Banker Non-Exempt Supervised by Retail Sales Manager / Branch Manager The Universal Banker is responsible for: ~demonstrating exceptional customer interaction while efficiently and accurately completing customer transactions in both the Teller and Personal Banker job responsibilities ~demonstrating an accurate knowledge of the bank's products and services ~ensuring superior quality service in completing all customer transactions ~matching the financial needs that achieve those customer goals with product and service solutions ~growing the deposits of the bank by creating an exceptional customer experience while providing and filling customer needs as they occur in the branch environment ~building long-term customer relationships with a focused group of customers by being knowledgeable of the customer base, and proactively uncovering individual customer financial goals ~maintaining a positive service mentality ~having the capacity to successfully satisfy the customer while considering the resources and needs of the organization The employee will support the bank's strategic goals, vision, mission, core values, service standards and service philosophy in actions, words and deeds. Skills, Knowledge, Talents Education High school graduate with equivalent work and skill experience. Prior Experience One year banking, customer service and/or sales experience preferred. Required Skills and Knowledge Must have a comprehensive knowledge of the bank's products and services. Must have a willingness to serve. Must be able to function efficiently in a network environment and have a working knowledge of Microsoft Office and SharePoint. Must be able to function efficiently on a general business level of math, possess general accounting knowledge (i.e. debits, credits, and an understanding of the bank's account reconciliations). Project a professional image by adhering to guidelines in the employee handbook. Must have a general understanding of the Federal Reserve Banking System. Must be able to collect, research, and analyze information skillfully. Must be a self-starter, a creative thinker, flexible, eager, nurturing, open to change and exhibit good judgment. Must be a leader by example, attentive to detail, work well with others and responsive to supervisory guidance. Pinnacle Bank is an Equal Opportunity Employer and a Drug Free Workplace. As a condition of employment, a completed Application of Employment and satisfactory results from a background check and drug screening must be received. Pinnacle supports a diverse work force and welcomes all qualified applicants. It is the policy of Pinnacle Bank to consider applicants without regard to race, color, religion, creed, national origin, gender, disability, marital or veteran status, age or any other legally protected status.
    $30k-36k yearly est. 9d ago

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