Customer Service Representative jobs at Minted - 489 jobs
Entry Level Vehicle Service Specialist
Valvoline Instant Oil Change 4.2
Dana Point, CA jobs
Text henleyjobs to 23000 to start your application today!
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Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? Whether you are looking for a part-time job with flexible hours, or a full-time career with excellent advancement opportunities, Henley Companies, the largest franchisee of Valvoline Instant Oil Change, is proud to offer you the tools necessary to succeed.
We welcome all types of talent - no matter your background or experience. Wherever your confidence level is, we'll make sure you're trained in the services we offer including changing oil, check/filling vehicle fluids or inspecting/replacing lights and wipers. Our team of trainers are equipped to lead you through the path of self-made success. That's why we do not require any experience in our service centers! It doesn't matter if you're a recent high-school grad, a well-seasoned professional looking for a change, a veteran transitioning back into civilian life or somewhere in the middle.
THE TOOLS WE'LL PROVIDE TO YOU
Paid on-the-job training
No late evenings - Most locations close by 7pm
Competitive pay set at $21.50 per hour
Now offering Earned Wage Access through DailyPay!
Promoting from within - 95% of upper-level management started out in an entry-level position
Safety Shoes, Uniforms & Personal Protective Equipment (PPE)
Tuition Reimbursement
Employee Discount - 50% off most services for up to 2 vehicles
Medical, Dental, Vision, and 401(k) Savings plan
Terms and conditions may apply and benefits may differ depending on location
Responsibilities
Provide exceptional customerservice and address any concerns or questions.
Perform oil changes, filter replacements, and lubrication services for vehicles.
Inspect vehicles for any potential issues or areas that require attention.
Conduct basic maintenance tasks such as tire rotations and fluid level checks.
Basic computer knowledge/aptitude
Keep track of inventory and ensure all supplies are readily available.
Maintain a clean and organized work environment.
Follow safety protocols and guidelines to ensure a safe working environment.
Requirements
Attention to detail and ability to follow instructions.
Excellent problem-solving skills
Strong customerservice and communication skills
Ability to work in a fast-paced environment and handle multiple tasks.
Able to learn and follow the VIOC SuperPro process for all services.
Achieve SuperPro certification.
Must have reliable transportation.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions of the job
Inspecting and replacing car lights and wipers.
Check fluid levels and add fluids to vehicle when necessary.
Inspect/replace engine air filter and cabin air filter.
Add oil to engine in the proper amount based on specifications of vehicle make/model.
Able to remove/rotate/lift/reinstall tires for tire rotation service.
Lubricate necessary components of the chassis/driveline.
Perform additional services on cooling systems and transmissions.
Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly.
Able to move from bay to bay to perform services on multiple vehicles.
Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication)
Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk.
Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle.
Able to move/transport items up to approximately 50 pounds.
Able to work with tools to perform duties in tight sometimes hard to reach areas.
Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order.
Environment
In this position you will be subject to environmental conditions. Activities occur inside and outside and in varying temperature conditions.
In this position you will be subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
In this position you will be subject to hazards. Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals.
In this position you will be subject to atmospheric conditions. One or more of the following conditions that may affect the respiratory system or skin: fumes, odors, dust, mists, gases, restricted ventilation.
In this position you will be required to function in narrow aisles or passageways such as catwalks.
The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.
Henley Companies and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to
race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.
We participate in the E-Verify program.
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$21.5 hourly 12h ago
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Patient Service Representative
Pacer Group 4.5
Pomona, CA jobs
Patient ServicesRepresentative
Facility: Pomona Valley Hospital Medical Center
Travel Assignment (13 weeks)
Shift: Day 5x8-Hour Shifts (07:00 AM - 03:30 PM) | Monday-Friday
Pay Rate: $25/hour
Start Date: 01/12/2026
Description:
Pomona Valley Hospital Medical Center seeks a Patient ServicesRepresentative to support hospital billing and collections. Responsibilities include reviewing A/R aging reports, contacting insurance carriers, resolving claim issues, and ensuring compliance with HIPAA and payer guidelines. Strong communication and attention to detail are essential.
Requirements:
• High School Diploma or GED
• 1-3 years experience in hospital A/R, medical collections, or healthcare billing
• Knowledge of CPT/ICD codes, DRG reimbursement, and payer guidelines (Medicare, Medi-Cal, commercial)
• Proficiency in Microsoft Office and hospital billing systems
$25 hourly 2d ago
Product Expert, Customer Support (Santa Cruz, CA)
Omni 4.5
Bonny Doon, CA jobs
About the Role We are looking for a Product Expert to provide exceptional technical support to our customers. As a Product Expert at Omni, you will use your knowledge of SQL, data analytics, and the Omni product to help customers solve data problems, learn best practices, and navigate the platform. You will be both the face of Omni, and the voice of the customer internally. You will provide personal attention and advocate for customers' needs while serving as their first line of help.
We take pride in providing stellar, high-touch technical support throughout the customer lifecycle, and the Product Expert is the face and heart of the customer experience!
You will:
* Become a deep expert in the Omni product & best practices
* Assist Omni's customers, potential customers, and partners via Slack, acting as the frontline as users navigate the product
* Provide proactive, positive, above-and-beyond technical support, digging deeper to find creative solutions that go beyond the surface of the questions being asked
* Stay up to date on the latest product improvements & roadmap
* Give voice to customer needs in internal discussions with Product and Engineering.
* Partner with Solutions Engineering to identify trends and proactively recommend product and tooling solutions to improve customer experience
* Share deep knowledge of actual usage cross-functionally to inform how we develop and market our product.
* Surface feature requests and reproduce and report bugs reported by Omni users
* Contribute to our community site, sharing design patterns, solutions, and troubleshooting guides to enable self-service.
* Create delightful experiences for our customers. Build trust-filled advisory relationships, and find ways to make data teams more successful.
About you
* Love learning and problem solving; enthusiastic about helping and teaching others
* Strong communication skills, both written and oral
* Desire to work directly with customers on a daily basis
* Passionate about working with and talking about data
* Strong SQL skills; knowledge of SQL for analytics
* 1+ years experience in data analytics and/or business intelligence preferred
This role is based in our Santa Cruz office, and allows for a hybrid schedule with 3 days/week in office.
Why Join Us
* Passionate, close-knit team with extensive experience in the space, including founders from Looker and Stitch Data
* Health, dental, and vision insurance
* 401(k) Plan
* Unlimited PTO
$64k-116k yearly est. 60d+ ago
Product Expert, Customer Support (Santa Cruz, CA)
Omni Analytics 4.5
Santa Cruz, CA jobs
About Omni
Omni is a business intelligence and embedded analytics platform that helps customers improve self-service, accelerate AI adoption, and build customer-facing data products. Whether users prefer AI, spreadsheets, SQL, or point-and-click, Omni makes it easy for anyone to explore and act on data - all from the same platform. At the core of Omni's platform is a built-in semantic layer that ensures consistency, trust, and AI readiness.
Headquartered in San Francisco, Omni has office hubs in Santa Cruz, Philadelphia, Dublin, and Sydney, with team members around the world. The company has raised $97M in funding from leading investors including ICONIQ Growth, Theory Ventures, First Round Capital, Redpoint Ventures, Google Ventures, Snowflake Ventures, and Databricks Ventures.
About the Role
This role remains open as our team continues to grow and take on exciting new challenges. We are looking for a Product Expert who will provide exceptional technical support to our customers.
As a Product Expert at Omni, you will use your knowledge of SQL, data analytics, and the Omni product to help customers solve data problems, learn best practices, and navigate the platform. You will be both the face of Omni, and the voice of the customer internally. You will provide personal attention and advocate for customers' needs while serving as their first line of help.
We take pride in providing stellar, high-touch technical support throughout the customer lifecycle, and the Product Expert is the face and heart of the customer experience!
You will:
Become a deep expert in the Omni product & best practices
Assist Omni's customers, potential customers, and partners via Slack, acting as the frontline as users navigate the product
Provide proactive, positive, above-and-beyond technical support, digging deeper to find creative solutions that go beyond the surface of the questions being asked
Stay up to date on the latest product improvements & roadmap
Give voice to customer needs in internal discussions with Product and Engineering.
Partner with Solutions Engineering to identify trends and proactively recommend product and tooling solutions to improve customer experience
Share deep knowledge of actual usage cross-functionally to inform how we develop and market our product.
Surface feature requests and reproduce and report bugs reported by Omni users
Contribute to our community site, sharing design patterns, solutions, and troubleshooting guides to enable self-service.
Create delightful experiences for our customers. Build trust-filled advisory relationships, and find ways to make data teams more successful.
About you
Love learning and problem solving; enthusiastic about helping and teaching others
Strong communication skills, both written and oral
Desire to work directly with customers on a daily basis
Passionate about working with and talking about data
Strong SQL skills; knowledge of SQL for analytics
1+ years experience in data analytics and/or business intelligence preferred
This role is based in our Santa Cruz office, and allows for a hybrid schedule with 3 days/week in office.
Why Join Us
Passionate, close-knit team with extensive experience in the space, including founders from Looker and Stitch Data
Health, dental, and vision insurance
401(k) Plan
Unlimited PTO
$63k-116k yearly est. Auto-Apply 60d+ ago
Product Expert, Customer Support (Santa Cruz, CA)
Omni Analytics 4.5
Santa Cruz, CA jobs
About the Role
We are looking for a Product Expert to provide exceptional technical support to our customers.
As a Product Expert at Omni, you will use your knowledge of SQL, data analytics, and the Omni product to help customers solve data problems, learn best practices, and navigate the platform. You will be both the face of Omni, and the voice of the customer internally. You will provide personal attention and advocate for customers' needs while serving as their first line of help.
We take pride in providing stellar, high-touch technical support throughout the customer lifecycle, and the Product Expert is the face and heart of the customer experience!
You will:
Become a deep expert in the Omni product & best practices
Assist Omni's customers, potential customers, and partners via Slack, acting as the frontline as users navigate the product
Provide proactive, positive, above-and-beyond technical support, digging deeper to find creative solutions that go beyond the surface of the questions being asked
Stay up to date on the latest product improvements & roadmap
Give voice to customer needs in internal discussions with Product and Engineering.
Partner with Solutions Engineering to identify trends and proactively recommend product and tooling solutions to improve customer experience
Share deep knowledge of actual usage cross-functionally to inform how we develop and market our product.
Surface feature requests and reproduce and report bugs reported by Omni users
Contribute to our community site, sharing design patterns, solutions, and troubleshooting guides to enable self-service.
Create delightful experiences for our customers. Build trust-filled advisory relationships, and find ways to make data teams more successful.
About you
Love learning and problem solving; enthusiastic about helping and teaching others
Strong communication skills, both written and oral
Desire to work directly with customers on a daily basis
Passionate about working with and talking about data
Strong SQL skills; knowledge of SQL for analytics
1+ years experience in data analytics and/or business intelligence preferred
This role is based in our Santa Cruz office, and allows for a hybrid schedule with 3 days/week in office.
Why Join Us
Passionate, close-knit team with extensive experience in the space, including founders from Looker and Stitch Data
Health, dental, and vision insurance
401(k) Plan
Unlimited PTO
$63k-116k yearly est. 60d+ ago
Remote: Bilingual Call Center Lead Scheduling Specialist - Medical Practices (Orthodontic & Dental Marketing Agency)
Hip 4.0
Pensacola, FL jobs
The New Patient Scheduling Specialist is critical in driving our success by consistently engaging with warm leads through calls, texts, and emails. Their primary responsibility is to schedule high-quality appointments on the practice's calendars, ensuring a seamless and world-class experience for all involved. Every interaction, whether outbound or inbound, is an opportunity to secure new orthodontic or dental patients. The ideal candidate possesses a strong "assume the sale" mentality, working diligently to meet and exceed goals while upholding the highest service and partner satisfaction standards.
RESPONSIBILITIES
Conduct a high volume of outbound calls to potential patients to generate interest and secure appointments.
Follow up consistently with new and warm leads through calls, texts, and emails, ensuring no missed opportunities.
Handle inbound calls from potential patients, providing information and addressing their needs.
Maintain detailed and accurate notes on all leads to ensure seamless follow-up and tracking.
Adhere to a structured daily workflow with minimal supervision, ensuring all tasks are completed efficiently.
Manage and oversee multiple practice pipelines using HighLevel, ensuring leads are nurtured and progressed according to established guidelines.
Contact all new and warm leads daily, adhering to pipeline management protocols to maximize conversion rates.
Schedule high-quality leads onto the practice's calendars, ensuring appointments are well-coordinated and aligned with the practice's availability.
Foster and maintain a professional and productive relationship with the primary contact for each assigned practice.
Report all set appointments at the end of each day to ensure accurate tracking and communication with the team.
Provide real-time feedback on any concerns or obstacles encountered with accounts, escalating to the appropriate department as needed.
Participate in daily team meetings, contributing insights and updates to improve team performance.
REQUIREMENTS
Experience: Proven experience in a high-volume outbound calling or sales role, preferably within healthcare.
Communication Skills: Excellent verbal and written communication skills, with the ability to engage and build rapport with potential patients and partners.
Bilingual (English/Spanish)
Organization: Strong organizational skills, with the ability to manage multiple tasks, leads, and pipelines simultaneously.
Self-motivation: Highly self-motivated and able to follow a structured daily workflow with minimal supervision.
Technical Proficiency: Proficient in using CRM systems, particularly HighLevel, and communication tools such as email, text messaging, and phone systems.
Detail-oriented: Meticulous attention to detail, ensuring accurate record-keeping and thorough follow-up on all leads.
CustomerService: A strong commitment to providing a world-class experience for partners and potential patients, focusing on exceeding expectations.
Problem-solving: Ability to identify and escalate concerns or blocks in the process, with a proactive approach to finding solutions.
Time Management: Effective time management skills, with the ability to prioritize tasks and manage a high volume of leads daily.
Team Collaboration: Ability to work collaboratively with team members and other departments, participating in daily meetings and contributing to overall team success.
ABOUT HIP
At HIP, we don't have clients-we have partners. Everything we do is rooted in a collaborative mindset, where we grow together and succeed together. Our core values aren't just words on a slide; they're how we show up every day to make a difference for our partners, their teams, and their communities.
Bring Your Genius
What are you passionate about? What gets you in a flow state where work doesn't feel like work? Everyone here has something they're great at-a zone where they can bring energy, passion, and focus. That's your genius. It's not about just showing up; it's about showing up with purpose and using your unique talents to push us all forward.
Elevate Others
Success isn't about climbing the ladder alone. It's about lifting others up along the way. Whether it's mentoring a teammate, helping a partner's team crush their goals, or just stepping in to support someone, we're here to make sure everyone around us wins. Elevating others isn't just a nice idea-it's how we get better together.
Drive Value
It's not about just checking the boxes. It's about asking, is this actually working? Does this help our partners succeed? If something's not driving value, we rethink it. We're here to add real, measurable results-not fluff. And sometimes, that means going beyond the usual playbook to figure out what's best for this partner, right now.
Own It
This is simple: take responsibility. If you're in a role, own it. If something needs fixing, fix it. No passing the buck. We trust every person here to show up, take charge, and deliver. It's not about perfection; it's about stepping up and doing the work-together.
These aren't just ideas-they're what make us HIP. Let's live them out every single day.
Brand Promises
At HIP, these promises guide how we serve our
partners
every day. They reflect what we stand for and how we ensure meaningful impact.
We Are More Than Marketing
It's not just about running ads or generating leads. That's just the starting point. HIP goes deeper to help partners grow their practices, strengthen their teams, and build scalable systems. Marketing is only one piece of the puzzle. The bigger picture is about transforming practices for long-term success.
We Provide a Holistic Approach
Everything in a practice is interconnected-operations, team structure, marketing, and patient experience. HIP takes a step back to look at the full picture. It's not about quick fixes but about ensuring that every piece works together to create sustainable growth.
We Provide a White Glove Experience
HIP aims to deliver an elite level of service in every interaction. Whether it's a call, a meeting, or a solution, partners should feel valued and supported at every step. It's about creating an experience where partners know their success is always the priority.
We Go Beyond the Business
HIP is focused on building real relationships with partners. It's not just about numbers or transactions-it's about understanding their goals, challenges, and vision. When there's trust and connection, the partnership goes beyond just business. It creates a foundation for mutual success.
BENEFITS
401(k) matching
Dental Insurance
Health Insurance
Vision Insurance
Life Insurance
PTO eligibility after 90 days of hire (10 vacation days the first year of service, unlimited PTO starting year two, flexible partial days, and sick/ personal days)
Remote position
SCHEDULE
8-hour shift
8 am- 5 pm (CST, MST, or PST)
Training may be conducted 8 am - 5 pm CST (first 30 days)
Monday to Friday
COMPENSATION
$42,000- $50,000 Base Salary
Commission with an earning potential of approximately $5,000/annually
Total OTE (On Target Earnings) $47,500-$55,000
Full-time W2 position for domestic candidates ONLY
$47.5k-55k yearly 25d ago
Customer Service / Production
Fastsigns 4.1
San Diego, CA jobs
Responsive recruiter Replies within 24 hours Benefits:
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Paid time off
Benefits/Perks:
Competitive Pay
Paid Vacation and Holiday
Performance Bonus
Ongoing Training Opportunities
A Successful FASTSIGNS Sign Production Specialist Will:
Follow a layout to place computer-cut vinyl or full-color graphic image(s) on a predetermined substrate or medium
Prepare substrates for vinyl application to include cutting, painting, laminating, cleaning, etc
Weed excess vinyl from computer-cut images. Weeding techniques vary with size, type of vinyl, and complexity of images
Operate and maintain printer(s)
Perform quality assurance measures pre- and post-production by accurately reading and interpreting a Work Order and then proofing for errors or unacceptable standards
Perform finishing operations such as laminating and/or mounting of printed pieces
Report inventory levels and stock to be reordered to the center manager/production manager or franchisee.
Clean and maintain storage areas
Ideal Qualifications for FASTSIGNS Sign Production Specialist:
1-2 years of experience in sign production preferred
High school diploma or equivalent
Ability to stand for long periods of time (4 hours or more)
Ability to lift 50 or more pounds
Flexibility to lean over a waist-high table and use back-and-forth hand motion to apply vinyl letters and graphics to a substrate
Ability to work under pressure to output high-volume, high-quality work
Ability to use light power equipment
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you seeking a job that offers constant learning, skills growth, and a career path? If so, we seek employees like you in the ever-changing Sign Industry. Apply today! Compensation: $32,000.00 - $46,000.00 per year
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$32k-46k yearly Auto-Apply 60d+ ago
Customer Service Representative
Fastsigns 4.1
Los Angeles, CA jobs
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.
As a FASTSIGNS CustomerServiceRepresentative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.
The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customerservice in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
Compensation: $17.00 - $24.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$17-24 hourly Auto-Apply 60d+ ago
Inside Sales and Customer Service Representative
Fastsigns 4.1
Orange, CA jobs
Who WE Are: FASTSIGNS of Orange is a family owned, independently operated franchisee of FASTSIGNS. We are a new center rising from the chaos of the pandemic and just started this summer to be the graphics and signage partner of choice for our community! We consult, design, produce, source, and install visual communication assets for our customers. i.e. we don't just make signs!
As a family owned center, we are committed to building an enduring business through providing long term careers for our staff to build their skills and professional careers, being the partner and advisor of choice to businesses we serve for all their visual communication needs, and creating a profitable business from which we can give back to our community. And have fun and make some money along the way of course! :)
Job Title: Visual Communications Specialist (aka Inside Sales and CustomerService Rep.)
Key Responsibilities:
Oversee the Showroom Sales area of the Center and be the first point of contact for walk in customers
Answer inbound calls to the center
Make outbound sales calls using leads
Convert leads to customers through closing sales in our business management software system
Work with the graphics, production, and installation team members to ensure customer satisfaction with the finished products
This position is for you if:
You have a Great ATTITUDE: enjoy learning, work best in a team, and have a strong sense of personal accountability to create results for yourself and your team
Enjoy problem solving to meet customer's needs, and go the extra step to help them create a vision of what the solution could look like
Bold and relentless to create customer relationships and generate sales
Detail oriented to ensure a smooth and efficient workflow with the team and for our customers (You will be doing some light project management to see the customers from start (estimate) to finish (final delivery/install) of each order)
Fluent with Google's G-Suite (We use that heavily as part of our working environment)
Able to lift and carry up to 50lbs (You may need to help our with production, or delivery of graphics to the customer site, or else help customers load products into their vehicles from our center)
Can climb ladders (You may have to conduct site surveys at the customer site and do measurements)
Have a valid driver's license (You may have to do site surveys occasionally at the customer site)
Other "nice" to haves that will put you on the top of our list:
Track record of sales experience with high close rates
3+ years of experience especially in B2B, even better if in the sign/graphics/marketing industry
Previous experience with CRM/Sales platforms
This position is NOT for you if:
You don't like talking to new people, cold calling is not your thing
You don't get excited to engage and build relationships with customers, and would rather stay isolated in front of a screen
You're not comfortable asking for the sale and close potential orders, and are afraid of rejection
You don't like being creative and prefer to sell the same widget day in and out
You are looking to clock out at 5pm every day and have the same exact schedule every day
If all this still sounds good to you, we provide:
Paid Vacation, Holidays, and Sick days
Benefits including dental and vision
Sales commissions
Paid travel to training and conventions out of state as you succeed in the role
Opportunities to develop your career and train for other roles, e.g. Outside Sales Rep, Sales Manager, Center Manager, as our Center expands and grows
Compensation: $18.00 - $24.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$18-24 hourly Auto-Apply 60d+ ago
Customer Service Representative
Fastsigns 4.1
Encinitas, CA jobs
Fastsigns of Encinitas is hiring for a CustomerServiceRepresentative to join our team! Benefits/Perks:
Competitive Pay
Paid Vacation and Holidays
Performance Bonus
Ongoing Training Opportunities
A Successful FASTSIGNS CustomerServiceRepresentative Will:
Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
Work with customers in numerous ways such as email, telephone, in-person and at their place of business
Build long-lasting relationships by turning prospects into long term clients.
Ideal Qualifications for FASTSIGNS CustomerServiceRepresentative:
2-3 years of retail or counter sales experience preferred
High school diploma or equivalent
Outgoing, responsive, eager to learn and has the ability to build relationships
Great listening and organization skills
Ability to sit for long periods (4 hours or more)
Ability to view a computer screen for long periods (4 hours or more)
Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $21.00 - $23.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$21-23 hourly Auto-Apply 60d+ ago
Spanish Speaking Call Center Representative
Jerome's Furniture 4.3
San Diego, CA jobs
Spanish Speaking Call Center Representative Starting Pay: $18.00/hr Pay Range: $18.00-$26.00 If you would like to join a team that has fun loving, creative, hardworking and successful people, you need to APPLY TODAY !! JOB SUMMARY: To provide the highest level of customerservice, while continually improving and increasing efficiency. DELIVERY SUPPORT ESSENTIAL DUTIES AND RESPONSIBILITIES: ● Provides courteous and professional customerservice to customers.
● Completes the E/E report.
● Knows computer functions and is proficient in E1 and C1.
● Assist customers with their delivery time frame and current status.
● Informs customers of delivery updates regarding driver's route if any delays and/or call a heads.
● Confirms delivery with customers to assure their delivery of goods was to their satisfaction.
● Provides delivery support to the drivers.
● Respond to all emails; includes internal emails, shorts, customer emails, or any other emails to
delivery support
● Answer all incoming calls from all queues
● Completes the SDD calls/txt report @2pm, 4pm, 6pm
● NAH/PPD report @9am, 1pm, 4p, 8pm
● Delivery progress outcome comments- check throughout the day. Check for discrepancies
● Respond to all code change request emails
● Inspections on merchandise (going in/out)
● Snapshot code check (delivery)
● Returns merchandise
● Follow ups (external/internal)
● Provide customerservice for any walk-in customers at CPU or lobby if needed ADDITIONAL RESPONSIBILITIES:
● Able to work flexible schedule to include nights, weekends, and holidays
● Has to be able to meet the needs of the company, which may include: relocating and change in
schedules/shifts.
● Needs to be organized, self-driver, and reliable.
● Follows dress code: Professional attire.
● Follows a safe work environment. Jerome's Furniture provides a team-orientated retail environment. We also offer a competitive benefit package including:
401(k) Plan
401(K) matching
Paid Vacation
Paid Sick Days
Paid Holidays
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Long-Term Disability Insurance
Employee Discount Program
Employee Buying Program
Gym Re-imbursement Program
Family Savings Account
EAP program
**Minimum employment tenure required for most benefits. Jerome's is a smoke and tobacco free environment. Jerome's is a Drug Free Workplace, in as such, all prospective candidates are required to complete and pass a background check and drug screen as a condition of employment, and prior to employment. Jerome's is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All offers of employment made by Jerome's are contingent upon the successful completion of a background investigation and a pre-employment drug screen (which must be completed within 3 business days of any conditional offer of employment). The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information.
Look into all of our career opportunities at ***********************
$18-26 hourly 48d ago
Customer Service Representative
Fastsigns 4.1
Vista, CA jobs
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS CustomerServiceRepresentative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customerservice in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $16.00 - $19.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$16-19 hourly Auto-Apply 60d+ ago
Customer Service Rep / Project Coordinator
Fastsigns 4.1
Long Beach, CA jobs
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Fast-growing visual communications company seeks CustomerServiceRepresentative person with interest in Project Coordination. The successful candidate:
Serves as first point of contact for walk-ins, email, and telephone customers.
Works with management and support teams to satisfy customers and generate revenue in line with company's vision and values.
Responsible for sales activities from lead generation through project management.
Must be customer focused with a friendly, welcoming disposition and exceptional organizational skills.
Direct experience in a sign company and particularly a FASTSIGNS franchise would be a plus.
The successful candidate has:
Inside Sales 2+ years experience
CustomerService skills and experience
Open to applicants with and without a college degree.
We offer these benefits:
Generous compensation above industry average
Paid time off - vacation and sick days
Participation in bonus program
Medical, Dental, Vision, and Life Insurance provided at no charge for employee.
We look for a talented person adept at:
Working with customers at front counter doing consultative sales
Providing detailed communications via email, phone, in person
Consulting, troubleshooting, problem-solving to create signs for customers
Meeting sales targets (monthly and annually)
Scheduling appointments as needed
We provide a company culture that is:
Team-oriented - cooperative and collaborative
People-oriented - supportive, focused on fairness; enjoys interacting with people
Detail-oriented - focused on quality and precision
FASTSIGNS of Long Beach is part of a network of over 700 FASTSIGNS centers, worldwide. We are a small business and veteran owned. We love a challenging and fun environment and look forward to growing our team! Compensation: $43,500.00 - $50,000.00 per year
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$43.5k-50k yearly Auto-Apply 60d+ ago
Customer Service Representative for Outside Sales
Fastsigns 4.1
San Diego, CA jobs
Responsive recruiter Replies within 24 hours Benefits:
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Job Description: As a FASTSIGNS Sales Consultant, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person, and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long-term clients. You will learn to prepare estimates, implement work orders, and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans, and be intimately involved in the success of this FASTSIGNS Center. This position involves a hybrid in-store/outside sales as many of our projects require visiting the customer at their facility. IF YOU HAVE SIGN/GRAPHIC INDUSTRY EXPERIENCE THIS WOULD BE A PLUS!! This position is for more of a tenured applicant who is looking to solidify a career path and personal growth in their life. If this is you, we want to talk to you! Our ideal candidate for this position is someone who is or has a:
Positive Mental Attitude (PMA)
Goal-Directed Behavior, (GDB)
Never Stop Learning (NSL)
Sense of Urgency (SOU)
Self Motivated (SM)
Problem solver who builds relationships
Subject matter expert
Positive Interaction
Timely response to a client's needs
Strong organizational skills
Be outgoing
Great listening skills
Software technical savviness
Demonstration of strong notation skills
If you possess these characteristics, we look forward to hearing from you.
Benefits & Perks:
Paid Training
Personal Coaching
Employee Discounts
Bonus Time
Cross-Training / Graphic Design and/or Production Specialist
Constantly Learning & Changing
Medical Insurance supplemental pay
Base salary with potential growth based on performance.
Compensation: $21.00 - $24.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$21-24 hourly Auto-Apply 60d+ ago
Visual communication specialist/Customer Service Representative
Fastsigns 4.1
San Diego, CA jobs
Benefits:
Bonus based on performance
401(k)
401(k) matching
Free food & snacks
Training & development
*** If you are outgoing and very friendly to customers, and love talking to people, WE WANT YOU ***
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS CustomerServiceRepresentative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customerservice in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $19.00 - $23.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$19-23 hourly Auto-Apply 60d+ ago
Sales and Customer Service Representative
Solstice 4.2
Folsom, CA jobs
Join Our Team as a Sales and CustomerServiceRepresentative!
Solstice Marketing, inc is one of the nation's fastest-growing firms in the industry. We are at the forefront of brand engagement and customer acquisition, consistently developing and implementing our clientele's latest and most advanced wireless technology by delivering and executing experiential customerservice and sales campaigns. Our mission is to expand throughout the territory while simultaneously cultivating the next generation of leaders within our field.
Solstice Marketing, inc is seeking a passionate and ambitious Sales and CustomerServiceRepresentative to join our team. As a Sales and CustomerServiceRepresentative, you will create positive interactions with customers when introducing premier telecommunications products and facilitating the sales process. You will play a key role in building strong, lasting relationships with clients, driving sales, and delivering outstanding results for our clients.
What does a typical day look like for our Sales and CustomerServiceRepresentative? Let's break it down:
Meet with new and existing customers to guide them through the sales process & ensure superior customer satisfaction
Execute residential sales campaigns on behalf of our telecommunications client in an effort to drive sales and create exciting customer experiences that drive satisfaction and long-term retention
Recommend telecommunications products and services to customers based on their needs, and focus on quality and transparency in pricing
Build and nurture long-lasting client relationships to ensure their ongoing happiness and brand loyalty
Stay informed about our client's initiatives and services to effectively communicate with customers, promote the brand effectively, and boost sales
Accurately record and manage customer account details to ensure smooth service activations and installations
Work together with top-performing Sales and CustomerServiceRepresentatives to deliver seamless service and quickly address customer concerns or inquiries
Help achieve sales goals, identify new opportunities, and implement targeted outreach strategies to drive the business forward
Qualifications of the Sales and CustomerServiceRepresentative:
High School Diploma
Previous customerservice, account management, or relevant sales experience is a plus!
Excellent communication, interpersonal, and problem-solving skills
Ability to build rapport quickly and manage relationships effectively
Self-motivated, goal-oriented, and passionate about driving sales results
Ability to thrive in dynamic environments and quickly integrate new information about evolving technologies and services
Although our Customer Sales Representative role is an entry-level position, our team needs career-focused individuals who want an opportunity for significant income and who desire to grow in their career and professional portfolio.
This is a performance-driven position with uncapped commission incentives. Compensation is commission only, with estimates based on average earnings in the role.
If you are ready to put your team building, critical thinking, and sales knowledge to the test, then our Sales and CustomerServiceRepresentative role is for you!
$31k-39k yearly est. Auto-Apply 7d ago
Customer Service Representative
Fastsigns 4.1
San Diego, CA jobs
FASTSIGNS South Bay San Diego is hiring for a Part-Time CustomerService Specialist to join our team! At FASTSIGNS South Bay San Diego, our mission is to empower local businesses by delivering top-quality visual communication solutions. Whether through effective marketing materials, compliance signage, or wayfinding systems, we aim to help our clients grow and succeed. We are committed to continuous self-improvement, clear and transparent communication, exceptional customerservice, teamwork, and delivering results with speed and precision. If you're ready to grow with a team that values dedication and quality, we'd love to have you!
Benefits/Perks:
Competitive Pay
Paid Day Off on You Birthday Month
5 Sick Days per Year
Ongoing Training & Development Opportunities
Flexible Hours
Growth within the company
One Free Year of CHUZE Premium after 6 Months of Employment
A Successful FASTSIGNS CustomerServiceRepresentative Values:
A great team and contributes to the team by being a team player
The ability to learn from the team, online resources and company resources among other sources
Commitment to continuous self-improvement via company lessons learned, leadership feedback and their own self evaluation of their work
Commitment to excellent results that empower our customers
Being Solution-Oriented - Taking proactive steps to resolve issues rather than just pointing them out.
A Successful FASTSIGNS CustomerServiceRepresentative Will:
Be the initial contact with current as well as prospective customers in our FASTSIGNS - South Bay San Diego Center
Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS - South Bay San Diego Center
Work with customers in numerous ways such as email, telephone, in-person and at their place of business
Build long-lasting relationships by turning prospects into long term clients.
Assist with social media emails, social media posts and social media updates
Assists with customer reactivation phone calls
Ideal Qualifications for FASTSIGNS CustomerServiceRepresentative:
2-3 years of retail or counter sales experience preferred
High school diploma or equivalent
Outgoing, responsive, eager to learn and has the ability to build relationships
Great listening and organization skills
Ability to work independently
Ability to view a computer screen for long periods (4 hours or more)
Ability to work under pressure to output high volume, high-quality work
Apply today! Send us your resume to ******************. To prevent your resume going to our spam box, use the subject: “FASTSIGNS Work Opportunity”
- Compensation: $17.00 - $19.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$17-19 hourly Auto-Apply 60d+ ago
Appointment Service Center Representative
KP Industries, Inc. 3.7
El Cajon, CA jobs
This position provides high level member assistance by scheduling various appointments requested, transferring calls appropriately, composing messages and providing general information.Essential Responsibilities:
Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.Operates in a high volume, high structured Appointment Center environment by constantly responding to incoming calls.Works in a personal computer environment with multiple departments.Uses guidelines and protocols for multiple departments to best meet member needs.Determines the type of appointment requested or needed, reviews scheduling mix of various physicians/providers, and then makes appointment utilizing appropriate guidelines.Prioritizes member needs and offers alternatives to members when appropriate.Utilizes superior customerservice skills to provide service to members when diffusing difficult member encounters.Uses tact and diplomacy in handling difficult interactions with members.Determines if calls are urgent or emergent by listening to the member, following established guidelines and then transferring the call to the appropriate department for immediate resolution.Composes messages for physicians/providers, registered nurses and other medical staff based on member requests.Responds in a courteous and professional manner to general questions, using on-line databases to provide information to any member or other personnel calling the center.Identifies ways to improve quality of service to members and recommends steps used to accomplish these changes.Must perform all of the above duties while meeting established standards of performance for quality and productivity.Performs clerical duties which may include assigning new members a primary care physician, calling patients and booking appointments for specialty appointments, calling members to cancel and reschedule appointments.Assume other activities and responsibilities from time to time as directed.Qualifications Basic Qualifications:ExperienceTwo or more of the following: One year of customerservice experience. One year of personal computer experience.Successful completion of the Call Center Simulation TestAs part of applicant process, must take Proofreading Assessment for non KP employees only.Per the National Agreement, current KP Coalition employees have this experience requirement waived.EducationHigh school graduate or equivalent.License, Certification, RegistrationN/AAdditional Requirements:Must be able to read and write English.Demonstrated knowledge of medical terminology.Bilingual (English/Spanish) Level I required.Preferred Qualifications:Notes:Must successfully pass or have passed the bilingual test (within the last 12 months), or be active in the QBS program
$34k-40k yearly est. Auto-Apply 2d ago
Appointment Center Service Representative
KP Industries, Inc. 3.7
El Cajon, CA jobs
This position provides high level member assistance by scheduling various appointments requested, transferring calls appropriately, composing messages and providing general information.Essential Responsibilities:
Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.Operates in a high volume, high structured Appointment Center environment by constantly responding to incoming calls.Works in a personal computer environment with multiple departments.Uses guidelines and protocols for multiple departments to best meet member needs.Determines the type of appointment requested or needed, reviews scheduling mix of various physicians/providers, and then makes appointment utilizing appropriate guidelines.Prioritizes member needs and offers alternatives to members when appropriate.Utilizes superior customerservice skills to provide service to members when diffusing difficult member encounters.Uses tact and diplomacy in handling difficult interactions with members.Determines if calls are urgent or emergent by listening to the member, following established guidelines and then transferring the call to the appropriate department for immediate resolution.Composes messages for physicians/providers, registered nurses and other medical staff based on member requests.Responds in a courteous and professional manner to general questions, using on-line databases to provide information to any member or other personnel calling the center.Identifies ways to improve quality of service to members and recommends steps used to accomplish these changes.Must perform all of the above duties while meeting established standards of performance for quality and productivity.Performs clerical duties which may include assigning new members a primary care physician, calling patients and booking appointments for specialty appointments, calling members to cancel and reschedule appointments.Assume other activities and responsibilities from time to time as directed.Qualifications Basic Qualifications: Experience
Two or more of the following: One year of customerservice experience. One year of personal computer experience.Successful completion of the Call Center Simulation TestAs part of applicant process, must take Proofreading Assessment for non KP employees only.Per the National Agreement, current KP Coalition employees have this experience requirement waived. Education
High school graduate or equivalent. License, Certification, Registration N/A Additional Requirements:
Must be able to read and write English.Demonstrated knowledge of medical terminology. Preferred Qualifications:
$34k-40k yearly est. Auto-Apply 2d ago
Inside Sales/Customer Service Representative
Fastsigns 4.1
Camarillo, CA jobs
FASTSIGNS CustomerServiceRepresentative Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. The sign industry is ever-changing and dynamic. All you have to do is look all around, and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to extensive projects are unique and highly customized. Responsibilities
To be the initial contact with current and prospective customers
To work with customers by email, telephone, in-person and at their place of business.
Working to build long-lasting relationships by turning prospects into customers and then into long-term clients.
Light sign manufacturing and possible onsite installation
Knowledge of computer, computer software and sales software would be a bonus
Manage CRM database
Project management experience a plus
Previous sign experience a plus
Benefits
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide.
We have the most extensive training programs, both online and in-person, in the industry.
Working for FASTSIGNS will allow you to grow your personal and business skills.
Qualifications
You will be involved in the day to day operations of the business and will contribute to the marketing plans and be intimately involved in the success of the FASTSIGNS Center.
Must be outgoing, responsive, eager to learn
the ability to build relationships.
Excellent listening skills, documentation and organization
prepare estimates, implement work orders and ensure timely delivery of finished orders.
We are not just looking for just anyone to fill this position. We are looking for someone that believes that they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. We need a self starter who can work in a small team environment. If you think you have what it takes to succeed in this dynamic industry, we encourage you to apply. Are you that person? Compensation: $20.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.