Customer Service Representative Jobs At Minuteman Press

We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generac's history, we've been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries. The Industrial Technical Service Representative II is responsible for providing technical support to our authorized dealer network including fielding and resolving technical service issues, providing troubleshooting support, and authorizing warranty repairs under general supervision with minimal guidance from leadership and higher level TSRs. Assist customers in a variety of questions, requests, and issues, effectively research, document, track and monitor customers' requests and issues to ensure timely resolution. Major Responsibilities Answer inbound calls and respond to emails from Dealer Technicians and answers standard to moderately complex questions over the phone Provide accurate, timely, and descriptive notes during calls Solves routine to non-routine problems Instruct new dealer technicians how to navigate Generac's warranty systems and submit claims electronically Troubleshoot with the dealer technician to resolve moderately complex issues with the product in the field Assist with on-site troubleshooting, diagnosis, and repair as required Gather and prepare documentation regarding product failure Mentors less experienced technical service representatives Minimum Job Requirements Associates Degree or equivalent experience in relevant technical field 1 years related technical experience Preferred Qualifications: Bachelor's Degree Bilingual Spanish Diesel or automotive repair experience, 3 years Electrical experience, 3 years Knowledge / Skills / Abilities Solid understanding of basic mechanical and electrical (AC/DC) fundamental theory Be able to read and follow wiring diagrams and schematics Excellent Customer Service skills Ability to communicate verbally and in writing in a professional manner Solid understanding and knowledge of engine diagnostics and troubleshooting of gensets. Ability to remain calm in high-stress situations Solid knowledge of Microsoft office suit Developing leadership competencies Ability to effectively communicate technical concepts, while taking into consideration the varying degrees of customers' technical experience Solid Problem-solving skills. Basic knowledge of control system programming. *To be considered an official applicant, please apply directly on our career website: ************************************************************************************************************** Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel. “We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

Department: Supply Chain Chicken of the Sea is an iconic American brand that was founded in 1930. Today, Chicken of the Sea enjoys broad distribution across all major retail channels, with growth opportunities in foodservice and outside the U.S. Besides its eponymous brand, Chicken of the Sea also sells Genova and King Oscar premium seafood products. Chicken of the Sea International (COSI) has been wholly owned since 2000 by Thai Union (TU), the largest global producer of ambient seafood. Chicken of the Sea Frozen Foods is a sister U.S. company that focuses on frozen and chilled seafood sales. Other iconic seafood brands in the TU Global portfolio include John West, Mareblu, and King Oscar. Under the leadership of CEO Thiraphong Chansiri, Thai Union has more than tripled its revenue to over $4 billion annually and has an aggressive growth agenda. Chicken of the Sea International operates under the common corporate vision, mission and values of Thai Union, an industry leader in sustainable fishing practices and manufacturing processes that capture the freshness, nutritional value, and sensorial experience of seafood. The global organization lives by the 6 deeply held values: Passionate, Humble, Respectful, Responsible, Collaborative, and Innovative. COSI is an organization that is very proud of its heritage. First established as VanCamp seafood company more than 100 years ago (1914), the company celebrates its story as one of the oldest food companies in the country that is still in operation. The company is currently undergoing a significant business transformation aimed at accelerating business growth. About the Role: We're seeking a skilled Customer Service Representative to join our dynamic Customer Service Team. This role plays a crucial part in the order processing and fulfillment process, requiring excellent communication skills, a positive attitude, and a collaborative mindset. Responsibilities: Open and maintain customer accounts by accurately recording key account information. Enter EDI and Manual orders, ensuring correct pricing and timely communication of delays or inventory shortages to Sales and Customers. Contribute to achieving key performance indicators, including daily sales, on-time performance, open orders, and department efficiency. Ensure the attainment of customer delivery service targets, proactively identifying and escalating potential issues concerning customer-facing issues. Take ownership of key accounts, delivering best-in-class service and communication. Collaborate with other departments, including Logistics, Integrated Business Planning, and Sales, to streamline processes and enhance customer satisfaction. Assist in clearing deductions and execute policies to prevent future deductions. Work closely with the Customer Service Manager to develop solutions for common problems. Process returns efficiently and accurately. Perform other responsibilities as assigned. Requirements: 0-4 years of experience within a customer support position, preferably in an order entry or order fulfillment role. Proficiency in Microsoft Excel. Excellent written and verbal communication skills, along with strong organizational abilities. Ability to communicate effectively and interact professionally with customers, colleagues, and management. Utilize company-wide communication tools such as Microsoft Teams and Skype for Business. Schedule availability from 8:00 am to 5:00 pm EST. Preferences: Experience with multiple ERP Systems (e.g., Oracle, SAP, etc.). 4-6 years of experience within a customer support position, preferably in an order entry or order fulfillment role, in lieu of a college degree. Bachelor's degree in Business, Logistics, Supply Chain, or a related field. Experience with end-to-end supply chain, product distribution, and billing systems. Previous experience in Consumer Products and Food Service industries servicing sales and operations. Ability to take initiative, work independently with minimal supervision, and exercise good business judgment. Strong organizational skills with the ability to plan, organize, prioritize, multitask, and use time effectively. Attention to detail and a commitment to delivering high-quality work. The employee is required to comply with all company policies, rules, and directives, including safe work practices. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Customer Service Representative Responsible for maintaining sustainable customer relations and preparing all customer requests (i.e. solution selling, order entry, quotation, order status, sample requests, shipment tracking data, misc. requests, reporting and projects, daily internal and external follow-up on open items). This position will also share responsibility for managing customer projects and house accounts with the other members of the Sales Team. Primary Duties and Responsibilities Ability to develop and maintain relationships with assigned accounts which maintain customer satisfaction and goodwill toward SPG and its entire team members. Work directly with our sales staff on pricing, specifications, customer follow up and various other duties. Work closely with production, shipping and outside vendors on a daily basis to ensure the needs of our company and our customers are being fulfilled. Administer, support and complete all incoming requests from customers via phone, email, fax or mail. Process and acknowledge all orders received usually via phone, fax, EDI, e-mail or mail within a 24-hour period after receipt of the order. Advise customers and sales team members of order and new project status (on-time and late deliveries) and shipment tracking. Prepare quotations for new and existing products within 48 hours or less after receipt of an RFQ form. Ensure that all quotes and new orders reviewed more than 3 months prior are updated/re-quoted and approved prior to any new purchase order being entered into the system. Communicate significant problems concerning customer orders, quotes, projects or miscellaneous issues appropriately Follow all applicable ISO procedures. Cross train on all customers and markets. Completes other various duties as assigned or required by management. Job Qualifications Excellent communication skills via telephone, e-mail and written correspondence. Self-motivated, strong interpersonal and leadership skills. Ability to multi-task, manage time and prioritize tasks based on customer needs. Ability to maintain accuracy in a fast paced environment. Analytical aptitude; excellent problem solving skills. 3-5 years of customer service experience. (Manufacturing Experience Preferred) Computer literacy is a must (Microsoft Outlook, Excel, Word; Salesforce) Ability to work overtime on occasion, perhaps with short notice. College Degree Preferred

in our Customer Service Department. Primary Job Responsibilities: · Product Knowledge: Provide informed answers to questions regarding products, pricing, and availability. · Order Support: Assist customers and the Sales Force in processing orders and tracking their progress. · Effective Communication: Clearly and efficiently respond to shipping inquiries and provide timely updates on order status. · International Collaboration: Coordinate with our international customer service department to address customer needs and manage necessary documentation. Job Requirements: · Problem Solving: Identify and troubleshoot customer issues, providing effective solutions to enhance customer satisfaction. · Mathematical Skills: Perform basic mathematical calculations, including percentages, to handle discounts, refunds, and pricing adjustments. · Outstanding Written and Verbal Communication: Demonstrate exceptional written and verbal communication skills to effectively interact with customers and convey information clearly and concisely. · Organizational Skills: Utilize strong organizational skills to manage time effectively, prioritize tasks, maintain a tidy and efficient workspace, and ensure a strong follow-up on customer inquiries and issues. · Team orientated with the ability to effectively interact with co-workers, internal departments, and external customers. · Strong Computer Skills: Proficiency in using computers, including knowledge of Microsoft Office Suite, office software, the ability to quickly learn new technologies. · A minimum of two years of call center experience (preferred) · Bilingual in English and Spanish (preferred) Weyco Group provides a family-friendly atmosphere with a great corporate culture, work from home opportunities, and a comprehensive benefit package which includes: medical, vision, and dental insurance, LTD, HSA, vacation, and 401(k). Candidates should send resume and salary requirements to: Weyco Group, Inc. 333 W. Estabrook Blvd Glendale, WI 53212 Attn: Human Resources E-mail: ***************** Fax: ************

Minimum 1 year commercial experience, 2-3 years is a plus Adequate technical knowledge of commercial lines coverage Some experience with various carriers and working directly with their underwriters. Some Experience utilizing online rating software and various insurance carrier online systems. Valid P& C Licensed required

Why join AVIRE? Do you have an entrepreneurial mindset? Do you like being part of high growth, high impact environments? Are you looking for an opportunity to provide your customers with consultative support--growing our business together? If you have answered yes to these questions, we should connect! The Americas AVIRE team is looking for a highly driven, highly motivated individual to take us to new heights. In this role, you will be responsible for supporting our customers both pre and post-sale with their technical and functionality questions. You will strive to be an expert problem solver and deliver courteous and efficient troubleshooting of our products. You will be a part of a team of Inside Sales Specialists, Customer Service Specialists, Application Support Technicians, and other Technical Support Specialists with the collective goal to provide the best customer experience in the industry. Further, you will be a part of a team that has a track record of delivering double digit compound growth while supporting each other. This position reports to the Technical Support Supervisor. What you will do: Handle in-depth application questions and provide troubleshooting assistance Provide telephone and occasionally local, onsite, installation assistance Document customer calls in FreshDesk and resolve tickets Issue return authorization numbers for repair services Promptly and courteously resolve customer online inquiries Maintain the company's professional reputation through superior customer service Assist and support other personnel as needed Interface with Sales, Production, and R&D teams for product development feedback Assist with production items requiring technical programming, provisioning and/or activations Perform other duties as assigned We want someone who displays: Action-Oriented Curiosity: You readily take on challenges, and you identify and seize new opportunities. You have an outstanding history of delivering on your projects. You work on the problems that truly need solving, and you effectively challenge the organization to be better. You can cut through the clutter and focus on the priorities that align with organizational objectives. Collaboration: You embrace the unique experiences, viewpoints, and abilities of your teammates and proactively engage those differences to come to the best possible outcome. Empowerment: You thrive in an environment where you can make decisions. You do not shy away from taking a stand, and you recognize the importance of challenging the team to ensure that we strive for more. Accountability: You take responsibility for your actions, and you deliver on your commitments. Inclusion: In all aspects of your work, you treat everyone with respect. Performance Objectives Provide superior customer service and technical support. Resolve technical questions and problems promptly and accurately. Support company personnel with training and product quality analysis. Keep management informed of area activities and significant problems. Maintain accurate and up-to-date records and reports. Ensure timely delivery of technical production items to shipping & production teams Job Skills Strong interpersonal and communication skills Proven ability to problem-solve Excellent written, verbal, and interpersonal skills to work effectively with diverse groups of people both within, and outside, of the organization Strong technical skills and effective troubleshooting Experience with FreshDesk is a plus but not required Attention to detail and strong organizational skills Fluent in English and primary language used in area of responsibility and/or location Qualifications High School Diploma or GED and/or a related field or equivalent experience. 1+ years experience in customer service, support, or repair. Technical knowledge of product installation and usage required. Proficiency in computer-related applications. Network design and/or low voltage electrical experience or telecommunications experience is a plus. Understanding of manufacturing processes preferred. Who is AVIRE? Connecting and Protecting People, AVIRE combines 4 market-leading brands (Rath, Janus, Microkey, and Memco) within the elevator and emergency communications industries; currently offering light curtains, emergency telephones / GSMs, and life safety solutions. Each brand has a strong market presence, a unique identity, a distinct product range, and a long, successful history. With HQ in Maidenhead UK and manufacturing locations in Spain, USA and the Czech Republic, and sales offices in 13 locations across the globe, AVIRE is a truly global brand, employing over 300 people. AVIRE is part of the Halma group (*************** Halma bets on talent! We are looking for bright, ambitious people to join our team and stay for the long term. With over 45 businesses under its ownership, Halma is a great place to start, advance, or accelerate your career. Benefits Competitive salary and bonus plan Complete benefits package including health, dental & vision insurance, 401K, vacation, and generous parental leave Professional development training opportunities Hybrid schedule with flexibility Paid time off How do I apply? If you are interested in learning more about the company and this position, please send your resume to: *******************************

What You'll Do: As an entry-level lube technician (aka auto technician), you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries, inspect and replace lights and wipers, perform an 18-point safety check, and more. You'll work as a team to provide quick, easy, trusted services to our guests, and have fun doing it! At VIOC, it all starts with our people. That's why we foster a welcoming workplace for all team members and encourage those from a wide variety of diverse backgrounds and experiences to apply. The perks and benefits we'll provide you*: Competitive weekly pay - $17.00/Hour Paid on-the-job training - No previous automotive experience is required Flexible work schedule: No late evenings or holidays Paid time off (PTO), and holiday pay Tuition and certification assistance and access to a FREE online university Medical and prescription drug coverage - with Health Savings Account contributions Dental, vision, and 401(k) savings plans - 100% match up to 5% We promote from within - a commitment we are passionate about Back-up Child and Elder Care Company provided uniforms and tools 50% discount on Valvoline Instant Oil Change automotive services What you'll need to succeed: Flexibility to work weekends An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team Ability to stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds Mobility to crouch, bend, twist, and work with your hands above your head Comfortable working in a non-climate-controlled environment English fluency in reading, writing, and speaking How you'll advance in your career: At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here to learn more and to hear from some of our 'Vamily' members. With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone. *Terms and conditions apply, and benefits may differ depending on location Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email *****************to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

What You'll Do: As a Vehicle Service Specialist (aka auto technician), you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries, inspect and replace lights and wipers, perform an 18-point safety check, and more. You'll work as a team to provide quick, easy, trusted services to our guests, and have fun doing it! At VIOC, it all starts with our people. That's why we foster a welcoming workplace for all team members and encourage those from a wide variety of diverse backgrounds and experiences to apply. The perks and benefits we'll provide you*: Competitive weekly pay - $15.50 Paid on-the-job training - No previous automotive experience is required Flexible work schedule: No late evenings or holidays Paid time off (PTO), and holiday pay Tuition and certification assistance and access to a FREE online university Medical and prescription drug coverage - with Health Savings Account contributions Dental, vision, and 401(k) savings plans - 100% match up to 5% We promote from within - a commitment we are passionate about Back-up Child and Elder Care Company provided uniforms and tools 50% discount on Valvoline Instant Oil Change automotive services What you'll need to succeed: Flexibility to work weekends An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team Ability to stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds Mobility to crouch, bend, twist, and work with your hands above your head Comfortable working in a non-climate-controlled environment English fluency in reading, writing, and speaking How you'll advance in your career: At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here to learn more and to hear from some of our 'Vamily' members. With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone. *Terms and conditions apply, and benefits may differ depending on location Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email *****************to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

At a Glance Legrand has an exciting opportunity for an Account Representative to join the Kenall Team in Kenosha, WI. As the Account Representative, you will manage all territory sales projects from inquiry through order fulfillment, and act as liaison between Manufacturing, Engineering, Purchasing and Sales on projects. What Will You Do? Gather and communicate information regarding special factory requirements i.e. cancellation policy, freight terms, spares, contingencies, etc. to prevent problems and duplicate work from occurring, and facilitating speedy resolutions should they arise. Bring inconsistent or non-conforming practices to the attention of executive management. Lead large project team in brainstorming to create a means to maintain value while reducing costs. Work with Purchasing to negotiate special project related pricing and monitor long lead time items. Follow up to be certain those concessions are realized. Work with customer and factory to assure there is concise communication for delivery and projects do not become significantly late. Work with customers to gather all job documentation required at the earliest date to allow for order entry, production planning, and on-time deliveries. Work to move projects ahead or back depending upon factory capacity. Coordinates non-project HFR follow-up agent notifications and monthly reporting. Communicates with the agent via phone and e-mail regarding order clarification and HFR release. Expedite orders and any necessary paperwork, as needed. Processes and enters all orders within Territory - assist others as time allows. Assist Customer Service Manager service order management. Leads $55,000 (+) order review meetings. Other duties as assigned, including but not limited to configuration of product systems i.e. stretch, bill of material and routing support, custom information gathering, etc. Review other account manger's orders for errors. Experience: 2 years of relevant work experience in the lighting or electrical industry preferred. Skills/Knowledge/Abilities: Understanding of small business operations principles and policies. Follow policy and procedures. Financial analysis, reporting and budgeting skills. Excellent communication skills; demonstrates strong grammatical use of the English language. Demonstrated ability to display strong customer service skills. Must be professional in appearance and attitude and possess the ability to work in a professional manner with customers, vendors, and employees at all levels. Computer literate including Microsoft Outlook, Word, Excel, etc. High level of self-initiative and dependability. Must be flexible to perform overtime duties or adjust schedule when required. Must be flexible and willing to pitch in as needed. Resourceful and highly organized with an attention to detail and accuracy. Ability to manage, prioritize and balance multiple tasks. Ability to work within a team environment. Must possess positive, "can do" attitude.

Customer Care Account Representative Join ABB and be part of a team dedicated to creating sustainable solutions while delivering exceptional customer service. As a Customer Care Account Representative in our Motion System Drives Division (New Berlin, WI - Hybrid), you'll manage orders, resolve issues, and build strong customer relationships. You'll handle the entire Order-to-Cash process, ensuring a seamless and positive experience for our clients. What You'll Do: Manage orders, payments, and delivery schedules with precision using SAP and Salesforce. Build strong client relationships and take ownership of key accounts. Respond quickly to inquiries and collaborate across teams to resolve issues. Analyze data and implement creative solutions to support customers. What We're Looking For: 2+ years of customer service experience and an Associate's degree (or 5+ years with a high school diploma/GED). Experience with ERP systems (SAP preferred). A proactive mindset and excellent communication skills. What's in It for You: Hybrid work model. Career development opportunities. A chance to drive efficiency and sustainability in a dynamic industry. How to Apply: If you're ready to take your next career step, apply at Customer Care Representative (careers.abb.com). ABB is an equal opportunity employer.

Inside Sales Representative About the role: The Inside Sales Representative is the backbone of our sales force. You will consult with new and existing customers to build your book of business through providing outstanding service to meet their plastics needs. The Inside Sales Representative at Polymershapes will represent and sell the most extensive selection of trusted performance plastics brands, a solution-oriented strategy, and an unmatched commitment to our customers. What you'll do: Build and maintain strong customer relationships, loyalty, and retention through exceptional sales and service Generate quotes, process orders, and follow-up with customers after orders close to ensure utmost satisfaction Provide information regarding our products and services to inquiring customers Place outbound calls to new and existing accounts identifying opportunities, decision maker(s), and related customer service needs Collaborate with office and warehouse team members to confirm that orders are processed with accuracy and efficiency Work in concert with the outside sales force to proactively increase market share Assist with inventory management based on customer needs Perform other duties as assigned We are looking for passionate leaders who bring initiative and creativity while putting the customer at the center of all they do! What you'll need: Strong business writing and verbal communication skills Positive and enthusiastic attitude with an eagerness to learn and grow Ability to work in an active, team-selling environment where priorities are continually changing Exceptional interpersonal and negotiation skills Excellent computer skills High level of honesty and integrity High School Diploma or GED required (Preferred) BA or BS Degree (Business, Sales, Marketing, etc.) or substantial equivalent business experience (Preferred) Plastics/industrial distribution experience (Preferred) 1 year or more of commercial experience What you'll get: Competitive base salary + bonus (profit sharing) Paid vacation, holidays, sick days, and personal business days Full benefits package (medical, dental, vision, short-term and long-term disability) 401k + company match; 8% matched up to 4% (US employees) Tuition reimbursement Paid parental leave Opportunity for growth Who are we? Polymershapes is the leading distributor of plastic sheet, rod, tube, film, and associated products with over 75 years of industry-leading heritage. Through our network of 80+ stocking facilities located throughout the US, Canada, Mexico, and Chile, we provide thousands of diverse customers and industries access to extensive local inventory from world-class supplier partners. We have plastic distribution's most knowledgeable and highly trained sales and customer service team. We offer expert conversion capabilities including cut-to-size sheets, film reel conversion, and CNC routing and machining. We consistently deliver innovative solutions to our customers because at Polymershapes, You're the Center of All We Do! What makes Polymershapes a great place to work? We invest in YOU. Our team is dedicated to supporting new members as we expand. We have a broad mix of experience levels and tenures and therefore aspire to build an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional, enabling them to take on tasks that are more complex in the future. Exposure to sales and executive leadership Protected territories that are assigned exclusively to you Ongoing qualified leads Defined career paths that promote growth and advancement “We are employees that wear many hats, and there are no two days that are alike. With such a diverse work environment, there leaves zero opportunity to feel daunted by work life. Whether that be an item that needs to be fabricated, an order that needs to fulfilled, or a customer's wildest idea that needs to be brought to life; we are there to make it happen.” -Jack Nowaczewski | Inside Sales Representative, Knoxville

Join Our Crosby's Team - Where Smiles and Careers Grow! Are you ready to be part of a dynamic, customer-focused team where your energy and enthusiasm make a difference every day? At Crosby's, we don't just provide exceptional service-we create memorable experiences for our community. Why Join Crosby's? When you become a Crosby's Associate, you're not just taking a job; you're joining a supportive team that values growth, connection, and opportunity. Here, you'll build relationships with coworkers and customers alike, all while setting yourself up for a bright future with room to advance. Benefits: Career growth opportunities: Whether you're just starting out or looking to develop your career, we'll help you grow. A culture of teamwork and support: Enjoy working with a close-knit team that celebrates each other's successes. Benefits that matter: 20% employee discount Paid Time Off 401K Referral Bonus ($250 + a free pizza!) Company-paid Employee Assistance Program A chance to make an impact: Be part of a local brand that supports its community. What You'll Do: As a Crosby's Associate, you'll ensure every customer leaves with a smile. Your day-to-day will include: Welcoming customers warmly and creating a clean, inviting shopping experience. Sharing our fresh, delicious food and helping customers find what they need. Keeping shelves stocked, organized, and ready for the next wave of happy customers. Contributing to a safe, well-run store where your input is valued. Bring Your Best Self: We're looking for team members who: Thrive in a fast-paced, people-first environment. Have a knack for creating great customer experiences. Want to learn, grow, and advance their careers. Qualifications: High School Diploma or equivalent preferred. At least 18 years of age preferred. Prior experience is a plus but not required-your energy and willingness to learn matter most! Essential Job Functions: Be comfortable standing, bending, and reaching for extended periods. Handle transactions accurately and keep track of inventory. Lift up to 50 pounds and work in cooler temperatures for short periods. Follow safety guidelines and company policies to ensure smooth operations. Ready to Join the Crosby's Team? If you're excited to be part of a team that values people, growth, and community, apply today! Let's build something great together. Salary Description $15.50/hr & up (based on experience)

*Work Mode: Remote* **Opportunity** As an Associate Customer Service Representative (ACSR), you will have the opportunity to assist customers with Kohler and Sterling plumbing product support including installation and troubleshooting, pre-sale questions, and order placement. Your goal as an ACSR is to provide world-class customer delight during telephone interactions while troubleshooting, investigating, and resolving customer inquiries about Kohler and Sterling products. You will be empowered, and expected to provide empathetic, courteous, and quality customer care in an accurate and timely manner, while maintaining a positive, problem-solving approach, which will be measured by customer feedback surveys and customer experience evaluations. **Specific Responsibilities** Functional Skills * Primary duty is to answer inbound customer inquiries via phone calls by performing diagnosis of products and taking appropriate action. * Perform advanced troubleshooting and advise specification guidelines with plumbers, designers and retail, wholesale, and showroom personnel. * Walk customer and trade professionals through step-by-step installation and/or repair of Kohler and Sterling products * Technical proficiency: ability to navigate and manage multiple computer windows and software systems: Customer relationship management, order management and us.kohler.com website * Effectively use Customer Care Center (3C) technology (i.e., Salesforce CRM, kohler.com, SAP, Microsoft Teams, Outlook Email, Sharepoint, Verint Schedules, and Workbrain) and all other tools/resources available, including technical literature and price books * Gain knowledge of all Kohler and Sterling products and the associated warranties associated. * Read and understand technical publications, diagrams, and specification documents. * Excellent interpersonal and communication skills. * Track orders, provide availability, and other shipping information. * Up sell Kohler and Sterling products and accessories as appropriate. * Assist with implementing procedures to maximize up-time and phone coverage. * Track trends in product variations and report to engineering and quality as appropriate. * Participate in department initiatives as needed. * Participates in various Customer Service Support functions as needed including order block reports, credit card reports and shipping resolution. * Meet or exceed balanced scorecard metrics & maintain acceptable attendance record. **Skills/Requirements** * High school diploma or GED required, 2-4-year degree preferred. * 1+ years of customer service experience desired. * Previous computer experience is necessary to be successful in this position. * Experience in a call center environment preferred. * Completion of internal Brand Ambassador Program required. **Work from home requirements: Equipment provided!** * The associate is responsible for paying their own internet expenses and must have a hard-wired internet service via cable, fiber, or DSL with a minimum 10mbps service. Wired ethernet connection that meets upload and download speed requirements as noted above. Cannot be Wi-Fi, dial up, satellite or cellular internet. * Have a separate confidential and distraction free workspace with no background noises * Freedom from other responsibilities - you must be focused on delivering a world class service experience. * Required to work during their assigned shift time Monday-Friday between the hours of 8:00 a.m. and 5:00 p.m. Break and lunch times will be scheduled. * Part-time hours are 34-36 hours/week after training, more will be required during peak season. ***Applicants must be authorized to work in the US without requiring sponsorship now or in the future.*** *The hourly range for this position is $17.50 - $18.50. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. Available benefits include medical, dental, vision & 401k.* We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact *********************. Kohler Co. is an equal opportunity/affirmative action employer.

Fastsigns Mechanicsburg is hiring a Customer Service Representative/ Inside sales to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $36,500.00 - $40,000.00 per year At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

FASTSIGNS #291801 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: * Be the initial contact with current as well as prospective customers in our FASTSIGNS Center * Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders * Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center * Work with customers in numerous ways such as email, telephone, in-person and at their place of business * Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: * 2-3 years of retail or counter sales experience preferred * High school diploma or equivalent * Outgoing, responsive, eager to learn and has the ability to build relationships * Great listening and organization skills * Ability to sit for long periods (4 hours or more) * Ability to view a computer screen for long periods (4 hours or more) * Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!

Benefits: Bonus based on performance Health insurance Opportunity for advancement Are you known among your friends and colleagues as a people person? Have you been encouraged to pursue a career in sales? Do you thrive on interacting with and assisting others? Are you passionate about providing advice and solutions to people's problems? If you answered yes to these questions and are looking for a job that offers continuous learning, skills development, and a clear career progression, then you're exactly who we're looking for in the ever-evolving Sign Industry. As a Customer Service Representative at FASTSIGNS, you will be the initial point of contact for both current and potential customers at our FASTSIGNS Center. You will engage with customers through various channels, including email, phone, and in-person. Your main goal will be to build lasting relationships by converting prospects into customers and nurturing them into long-term clients. This position offers a competitive hourly rate of $17.50, along with commissions on sales that allow you to control your earning potential. Additionally, you'll enjoy a Monday to Friday schedule, giving you evenings and weekends to unwind and enjoy your personal time. The sign industry is constantly evolving and dynamic. Signs of all kinds can be seen everywhere, ensuring that you'll never be bored in this industry. From small custom jobs to large-scale projects, every assignment is unique and highly personalized. FASTSIGNS is the leading franchise in the industry, with over 700 locations across multiple countries. We provide extensive training programs, both online and in-person, to ensure your personal and professional growth. At FASTSIGNS, we take pride in delivering outstanding customer service, constantly striving to improve through customer surveys. We are seeking an ideal candidate who is outgoing, responsive, eager to learn, and possesses excellent relationship-building skills. No previous experience in the sign industry is needed; all that is required is a willingness to learn and grow in this field. We highly value individuals with great listening skills, attention to detail, and organizational abilities. As a Customer Service Representative, you will receive comprehensive training to prepare estimates, manage work orders, and ensure timely delivery of finished projects. Additionally, you will actively participate in team meetings, execute business and marketing plans, and play a vital role in the success of the FASTSIGNS Center. Compensation: $17.50 - $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Customer Service Representative for Phoenixville PA Location Exton **Customer Service Representative for Phoenixville PA Location** Full Time • Exton **Benefits:** * Bonus based on performance * Health insurance * Opportunity for advancement As a Customer Service Representative at FASTSIGNS, you will be the initial point of contact for both current and potential customers at our FASTSIGNS Center. You will engage with customers through various channels, including email, phone, and in-person. Your main goal will be to build lasting relationships by converting prospects into customers and nurturing them into long-term clients. This position offers a competitive hourly rate of $17.50, along with commissions on sales that allow you to control your earning potential. **Additionally, you'll enjoy a Monday to Friday schedule, giving you evenings and weekends to unwind and enjoy your personal time.** The sign industry is constantly evolving and dynamic. Signs of all kinds can be seen everywhere, ensuring that you'll never be bored in this industry. From small custom jobs to large-scale projects, every assignment is unique and highly personalized. FASTSIGNS is the leading franchise in the industry, with over 700 locations across multiple countries. We provide extensive training programs, both online and in-person, to ensure your personal and professional growth. At FASTSIGNS, we take pride in delivering outstanding customer service, constantly striving to improve through customer surveys. We are seeking an ideal candidate who is outgoing, responsive, eager to learn, and possesses excellent relationship-building skills. **No previous experience in the sign industry is needed; all that is required is a willingness to learn and grow in this field.** We highly value individuals with great listening skills, attention to detail, and organizational abilities. As a Customer Service Representative, you will receive comprehensive training to prepare estimates, manage work orders, and ensure timely delivery of finished projects. Additionally, you will actively participate in team meetings, execute business and marketing plans, and play a vital role in the success of the FASTSIGNS Center. Compensation: $17.50 - $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Learn more by exploring the positions offered by FASTSIGNS centers. *This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.* Location

Are you a highly motivated individual with strong customer service and selling skills? Are you looking for a career with an established and fast-growing company? If so, we're looking for sales savvy candidates who are interested in a career with outstanding growth and earnings potential. We are a dynamic company that offers its employees a great culture and the opportunity to make great money. If you are looking for a rewarding career, not just another job, then come join our team as a Customer Service Representative (CSR)! As a CSR, you will use your experience and skills to follow up with leads and ultimately close business. You will be responsible for all sales activities within the center and will serve as the first point of contact for walk-in, email, and telephone customers. You will prepare estimates and work orders and execute various marketing programs while providing exemplary customer service, building relationships, and using consultative selling when dealing with customers. Our ideal CSR is an outgoing, focused, and motivated individual with excellent listening skills who can deliver an extraordinary customer experience. We are looking for an individual with a strong desire to succeed, the ability to develop lasting relationships, and the skills to close sales through a consultative sales approach. RESPONSIBILITIES Sells consultatively and makes recommendations to prospects and clients using various products and Brand Standards Develops and maintains a database of qualified leads through referrals, telephone canvassing, direct mail, and email Follows up on new leads and referrals resulting from telephone, marketing, and email activity Prepares estimates and establishes/maintains estimate follow-up procedures Communicates with customers on order status and changes in the production schedule Executes a variety of marketing functions, including database mailings, thank you cards, press releases, etc. Maintains an attractive retail environment (clean, organized, and functional) Helps as needed with reports, close-out, invoices, and required paperwork Identifies and resolves customer satisfaction issues Performs other duties as needed, such as answering the phone, helping at the front counter, consulting with customers, etc. QUALIFICATIONS High school diploma or GED required At least three years in retail or inside sales with excellent customer service experience Proven record of consistently hitting/exceeding sales targets or quotas Able to perform cold calls to secure new business for the center Experience resolving customer satisfaction issues Experience working under pressure with multiple tasks/projects Proficient computer and internet skills, including Microsoft Office suite Strong verbal and written communication skills Basic math skills Strong organizational and time management skills