Home Comfort Customer Service Representative
Reports to: Regional Manager
Status: Full time, hourly non-exempt
Hourly Rate: $18 - $22
ESSENTIAL FUNCTIONS - include and are not limited to:
Consistently render the best customer satisfaction to customers.
Must productively multitask and efficiently navigate industry specific software.
Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments.
Consistently practice and participate in suggested selling and information gathering.
Recommend other products and services to customers based on purchase or order history.
Receives inquiries from and/or contacts the organization's branch/regional offices to resolve a variety of service or delivery related issues.
Participates and provides expertise as a member of the customer service's departmental team.
Execute customer service team's objectives to render the best customer satisfaction possible 100% of the time.
Must be able to remain in a stationary position 90% of the time.
Adhere to company policies and procedures 100% of the time.
RESPONSIBILITIES - include and are not limited to:
Responsible for actively ensuring the retention of the organization's customer base which includes promoting the organization to existing customers.
Works with the organization's personnel to resolve problems, facilitate solutions and enhance customer service offerings.
Prepares, generates and distributes daily reports and order acknowledgements to appropriate personnel.
Responsible for notifying administration of any required updates of customer records on the organization's internal database.
Provides back-up support to other group members in the performance of job duties as required.
Answers customer inquiries/communications as required.
Attend and participate regularly in branch staff meetings. Maintains detailed call activity reports and provides them to upper management when required.
Provides activity/statistical summary reports each week to the Branch Manager each day.
Conducts follow up phone calls to survey respondents who have concerns or questions.
Comply with company dress code 100% of the time.
Maintain confidentiality 100% of the time in regards to customer and company information.
Reports to work with minimal absenteeism or tardiness.
Attend job related training and informational seminars as requested.
Performs other job related activities and special projects as assigned.
QUALIFICATIONS AND SKILLS - include and are not limited to:
Proficient in Microsoft Office Suite.
2 years progressive customer service or direct marketing experience preferred.
Must work well under pressure, be able to juggle many projects simultaneously, and have excellent interpersonal and communication skills.
Possess a high school/vocational school diploma or G.E.D. and related certification.
$18-22 hourly 60d+ ago
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Weekend Merchandiser (Huff)
Mirabito Holdings 4.2
Mirabito Holdings job in Sidney, NY
Weekend Merchandiser
Reports to: Manager
Status: Full time
Hourly Salary: $17 - $19
The Merchandiser is responsible for displaying and rotating products, keeping displays clean, organized, and fully stocked, and setting up promotional signage and materials. This position requires clear communication with internal teams and management regarding customer needs, store conditions, and competitor activity. The ideal candidate will be professional, reliable, and customer-focused, committed to upholding company standards and promoting the Huff Brand (Division of Mirabito) at all customer locations. Adherence to store-specific receiving procedures, company policies, and safety regulations is essential.
Essential Functions:
Merchandiser is responsible for servicing existing Customer accounts on a predetermined service schedule within a designated geographic area.
Merchandiser displays/merchandises products, rotates products and ensures product displays are clean, marked, organized and well stocked.
Merchandiser is aware of promotion and product display promotions. Place any special signs, point of display advertising materials at the Customers location.
Merchandiser is a part of the Customer Service Team and must communicate appropriate Customer and competitive information to Management, Internal Customer Service staff and Driver Sales Team, on a consistent basis.
Merchandiser is a vital position in establishing, developing and maintaining a positive and trustful Customer and business relationship. Ensure 'Huff Brand' is constantly and consistently being achieved.
Adheres to all Customer specific receiving policies and store procedures
Follow all company procedures, safety regulations and professional code of conduct.
Responsibilities
Services existing Customers on a predetermined basis.
Merchandise existing inventory and any back stock.
Understands the promotion schedule supplied by Huff staff, signage allowed is displayed.
Alert internal Customer Service Team of any exceptions, special deliveries, customer requests or complaints.
Maintain a complete working knowledge of the products offered.
Maintain a full working knowledge of Customer sales and service requirements and adhere to these requirements and policies. Follow Customer Best Practices procedures.
Communicate constantly with Customer support team and management to resolve any service problems and opportunities to increase sales.
Ensure cleanliness of all display cabinets and shelves.
Place any special signs, point of display advertising materials at the Customers location.
Mark and or price predetermined products with labeling equipment.
Adhere to all Customer specific receiving policies and procedures.
Provide consistent and accurate communication to store personnel, driver sales and office teammates.
Maintain flawless appearance of displays and special visual displays at store level including products on sales floor as well as in backrooms.
Efficiently carry out put away procedures to ensure optimized efforts, product protection guidelines and safe food handling practices.
Follow all company procedures, safety regulations and professional code of conduct.
Other duties and responsibilities as assigned by the Sales Management.
$17-19 hourly 60d+ ago
Convenience Store Associate/Cashier
Mirabito Holdings 4.2
Mirabito Holdings job in Freeville, NY
Perks: Competitive Pay, Potential Bonus Incentives, Employee Discounts, Growth Opportunities
Job Details: Competitive hourly pay
Job Type: Full-time/Part-time, Must be 18 to apply.
Hourly Rate: $16.00 - $17.00
We Offer:
Competitive starting pay with bonus incentives.
Flexible full-time and part-time schedule.
Employee discounts on gas and prepared food.
Growth opportunity because we promote from within.
Paid time off
Health Insurance
401K with company match
Tuition Reimbursement
Full Job Description
The Cashier/ Store Associate provides prompt, efficient, and courteous customer service. They will follow company policies and procedures. This individual helps maintain a clean, customer-friendly environment inside and outside the store. With over 100 convenience stores throughout Central NY and Northeastern PA, Mirabito is a convenient stop for customers and one of the largest convenience store chains in Central New York.
Responsibilities:
Deliver friendly customer service
Running register
Stocking
Facility and housekeeping procedures
Coffee and Food preparation
$16-17 hourly 18d ago
Field Operations Manager - Fuel and Propane
Mirabito Holdings 4.2
Mirabito Holdings job in West Monroe, NY
Fuel Operations Manager - Home Comfort & Commercial Fuels Division Reports to: Region General Manager - HCCF Operations Status: Full-time, Salary Exempt
Salary: $75K - $90K
The Field Operations Manager - Fuel & Propane is responsible for leading and overseeing a team of drivers, propane technicians, and customer service representatives to ensure exceptional customer service and a safe work environment. This role focuses on leadership, team development, and fostering a culture of safety while driving customer growth and retention across the assigned territory.
Essential Functions:
Lead and manage a team to ensure high-quality customer service through efficient fuel deliveries, propane installations, and service.
Foster a collaborative, team-first culture.
Provide leadership, coaching, and mentorship to team members daily.
Promote a culture of safety through training, compliance enforcement, and adherence to DEC, DOT, OSHA, and company regulations.
Maintain clear and consistent communication with employees, customers, and support services.
Work closely with sales staff to drive growth and customer retention.
Manage fleet health through proactive maintenance in collaboration with fleet services.
Ensure 100% compliance with company policies and procedures.
Ability to remain in a stationary position for extended periods (up to 90% of the time).
Responsibilities:
Monitor and manage driver productivity by comparing hours worked to deliveries completed.
Schedule and dispatch propane technicians for daily work assignments.
Manage and maintain propane tank monitor program daily.
Oversee office workflow to ensure adherence to essential processes, including credit call-outs, sales promotions, and customer satisfaction initiatives.
Coordinate with fleet support services to address vehicle maintenance needs promptly.
Ensure compliance with vehicle certifications, inspections, and regulatory requirements.
Enforce pre- and post-trip vehicle inspection compliance.
Conduct weekly fleet inspections and oversee equipment movements across the territory.
Provide backup delivery coverage as needed, including after-hours and weekends.
Support the HVAC division as required to meet customer service needs.
Collaborate with the Regional General Manager to manage financial budgets, control costs, and enhance operational efficiency.
Oversee facility maintenance, repairs, and compliance for bulk storage locations.
Maintain availability during business hours and after-hours to support employees and operations.
$75k-90k yearly 10d ago
HVAC Equipment Installer
Mirabito Holdings 4.2
Mirabito Holdings job in Newburgh, NY
HVAC Equipment Installer
Reports to: Branch Operations Manager
Status: Full-time, Hourly Non-Exempt
Annual Salary: $56K - $80K
ESSENTIAL FUNCTIONS - include and are not limited to:
Possess a valid driver's license (Class B CDL with Hazmat Endorsement preferred)
Reports to work as scheduled and work overtime as necessary
Maintain the knowledge and ability to install a variety of: furnaces, boilers, water heaters, air conditioning systems, and mini-split systems
Maintain the knowledge and ability to install systems fired by: fuel oil, kerosene, propane, or natural gas in residential and commercial environments
Maintain the knowledge and ability to perform related plumbing and electrical work
Maintain the knowledge and ability to perform efficiency and combustion tests
Be capable of maneuvering equipment and materials in excess of 300 pounds with the use of proper mechanical devices and/or additional manpower
Possess the ability to operate various instruments such as multi meters and combustion analyzers
Must be able to successfully complete a pre-functional evaluation
Must be able to successfully complete a pre-employment drug screen
Will be subject to random drug testing pool
RESPONSIBILITIES - include and are not limited to:
Abide by all safety and environmental Company policies and procedures
Maintain safety and compliance records 100% of the time
Abide by all related traffic and environmental Laws and Regulations
Perform daily inspection of Company vehicle and report results to Supervisor
Maintain clean and well-kept Company vehicles
Collect monetary payment from customers when necessary
Provide quality customer satisfaction to all customers and business contacts
Provide teamwork attitude with all employees and comply with the company dress code 100% of the time
Accurately complete all necessary paperwork on a timely basis and turn in to Supervisor
Attend all applicable Company provided in-house and out-source training
Exchange trade related knowledge and information with all employees
Maintain confidentiality 100% of the time in regards to customer and company information
Reports to work with minimal absenteeism or tardiness
Attend job related training and informational seminars as requested
Performs other job related activities and special projects as assigned
QUALIFICATIONS AND SKILLS - include and are not limited to:
CTEP qualifications - if not currently certified will need to obtain within 1 year of employment and maintain these certifications
EPA Refrigerant certification - if not currently certified will need to obtain within 1 year of employment and maintain these certifications
Prefer minimum of 2 years' experience as a HVAC Equipment Installer
$56k-80k yearly 60d+ ago
LP Tank Setter Apprentice
Mirabito Holdings 4.2
Mirabito Holdings job in Oneonta, NY
Tank Setter Apprentice
Reports to: Service Coordinator
Status: Full time; hourly non-exempt
Hourly Rate: $18 - $22
ESSENTIAL FUNCTIONS - include and are not limited to:
Observe and help deliver, set and install propane tanks and gas lines.
Conduct system tests and purge cylinders and tanks.
Repair and maintain company equipment and perform final inspections consistent with Company standards.
Ability to estimate jobs and obtain required permits (where applicable) as well as maintain related documentation.
Ensure that Company and Government safety, policy and regulatory standards are met and maintain zero preventable accidents 100% of the time.
Maintain safety and compliance records 100% of the time.
Must be able to successful complete a pre-functional evaluation and pre-employment drug screen.
Be capable of maneuvering equipment and materials in excess of 4,000 pounds with use of proper mechanical devices and/or additional man power.
RESPONSIBILITIES - include and are not limited to:
Install, maintain, troubleshoot and repair gas fired equipment, appliances and distribution systems.
Maintain and repair company equipment such as pumps, regulators and vaporizers.
Maintain, set and repair tanks and cylinders install outside and inside lines, conduct system tests and perform system inspections.
Maintain and purge propane cylinders and tanks, fill storage containers and perform system repairs.
Maintain service vehicle by reviewing maintenance record, perform pre and post-trip inspections. Secure truck and equipment consistent with security policy.
Observe how to operate service vehicle in accordance with Company and government regulations.
Collaborate and work with dispatcher to confirm daily schedule/route, and to ensure that adequate fuel and supplies are on hand. Following all dispatch policies, plans and procedures.
Ride along and help deliver fuel as required and meet established performance standards.
Communicate clearly and effectively to convey information to new and existing customers.
Collect payment from customers as necessary.
Maintain a professional image and superior customer satisfaction.
Comply with company dress code 100% of the time.
Maintain confidentiality 100% in regards to customer and company information.
Participate in any required job training and/or certifications and safety meetings.
Report to work with minimal absenteeism or tardiness.
Perform other job related duties.
$18-22 hourly 46d ago
Food Service Associate/Cook
Mirabito Holdings 4.2
Mirabito Holdings job in Lake George, NY
Perks: Competitive Pay, Potential Bonus Incentives, Employee Discounts, Growth Opportunities
Sales/Food Service Associate/Cook
Reports to: Store Manager
Status: Full-time and Part-time
Hourly Rate: $17.50-$18.50
We Offer:
Competitive starting pay with bonus incentives.
Flexible full-time and part-time schedule.
Employee discounts on gas and prepared food.
Growth opportunity because we promote from within.
Paid time off
Health Insurance
401K with company match
Tuition Reimbursement
ESSENTIAL FUNCTIONS - include and are not limited to:
Provide enthusiastic customer service to all customers.
Frequently receive payments and issue receipts for products sold - whether by cash, check, vouchers, credit cards, or debit cards.
Responsible for food service preparation. Presentation/appearance/operation and sanitary conditions.
Constantly maintain a clean, safe environment to ensure the store is presentable.
Occasionally work in outdoor weather conditions with exposure to gasoline fumes, cleaning products, and the elements.
Work Safely 100% of the time while following all policies and procedures set in the employee handbook.
RESPONSIBILITIES - include and are not limited to:
Customer Service
Provide enthusiastic customer service to all customers.
Handle customer complaints fast and effectively to ensure that we provide all of our customers with the best buying experience.
Administrative
Prepare a shift-change report at the completion of shift in accordance with company policies and procedures.
Properly clock in and out on POS, and electronically sign verifying all hours worked.
Scan all sales and assure proper use of register procedure.
Advise Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance.
Share the responsibility for controlling the inventory on the shift or in the store.
Follow correct vendor check-in procedures as defined in the C-Store Operations Manual.
Protect company assets at all times in accordance with company policy.
Observe shift operating hours and forms at all times, as assigned by the Store Manager.
Adhere to all company, city, county, and state tobacco and alcohol regulations.
Follow the work schedule as posted, unless a change in schedule is arranged with the Store Manager.
Use correct pricing as listed in the price book for all merchandise.
Operate and maintain all equipment properly and safely to avoid injury and to protect the investments made by the company.
Responsibly sell and issue winning of lotto and lottery tickets according to company policy and procedures..
Operate shift within company guidelines to achieve sales and profit.
Advise Store Manager immediately of any out of stocks, special needs, and customer requests.
Check refrigeration equipment for proper performance.
Immediately advise Store Manager of any maintenance problems.
Perform any related duties/assignments as directed by management.
Store Presentation
Assist in seeing that the store maintains appearance standards.
Keep coolers, store shelves, and displays fully stocked and fronted at all times.
Properly clean and maintain store equipment/products and areas including but not limited to coffee, fountain drinks, deli, customer seating areas, restrooms and shower stalls as needed and directed by Store Manager.
Inventory and Cash Controls
Accurately post store use of merchandise, coverings, voids, no sales, bottle refunds, physical counts, bad-merchandise write-offs, within established guidelines.
Ensure the Store Manager is made aware of all sales, cash, or operating discrepancies.
Follow company policy with regard to excessive cash in registers, change box, and safe security, as directed by company policy.
Count and verify the petty cash fund and all cigarettes and lottery tickets in accordance with company policy.
Adhere to company safe drops and procedures.
Assure proper sale and accounting for credit cards, lottery, and money order sales.
REQUIREMENTS- include and are not limited to:
Provide oneself with a reliable means of transportation to and from work and the ability to be reached by telephone.
Flexibility to accommodate sudden schedule changes and availability to be on call 24 hours a day if an emergency arises.
Frequently remain stationary for a long period of time.
Be able to position self to stock shelves and coolers, sweep and mop floors, dust shelves, move trash containers and place in an outside bin, clean the parking lot and grounds (including gas pumps) surrounding the location.
Have the means to clean windows around the store.
Be able to enter and work in a cooler wat temperature of 30 degrees up to 30 minutes at a time.
Be able to meet the physical demands, such as transporting and moving store products and equipment weighing up to 50lbs including shoveling snow when needed.
QUALIFICATIONS- include and are not limited to
A high school diploma/GED.
$17.5-18.5 hourly 60d+ ago
HVAC Sales Specialist
Mirabito Holdings 4.2
Mirabito Holdings job in Binghamton, NY
HVAC Sales Specialist (Hybrid/Remote) Reports to: HVAC Sales Manager
Yearly Salary: $110K - $160K (Salary plus Earned Commissions)
GENERAL DESCRIPTION: Reporting to the HVAC Sales Manager, the Sales Specialist's role is to develop and close new and replacement HVAC equipment sales opportunities to residential and light commercial customers. This position will require the Sales Specialist to follow the company's sales process and procedures, which include but are not limited to, completing a survey of our customer's home and/or building to determine appropriate HVAC needs, properly size equipment and design system, develop the sales proposal, complete the sale, and perform all applicable customer follow-up responsibilities.
ESSENTIAL FUNCTIONS - including but not limited to:
• Provide knowledge and consultation to prospective and existing customers to identify equipment, parts and service needs and present integrated HVAC system solutions for those needs.
• Accurately survey equipment, mechanical systems, and job conditions.
• Create and present solution-oriented proposals in a timely manner that clearly define the options developed and answer questions/objections in a knowledgeable and effective manner. All quotes will be priced and bid according to the company's pricing plan and structure as directed by management.
• Work to successfully close new and existing proposals by monitoring progress, communicating with potential customers, and following through on any additional needs or adjustments.
• Serve as a liaison for our customers and a resource to our installation teams & Sales Coordinators by providing necessary information accurately and promptly. This includes proposals and pricing, installation surveys/pictures, job forms, rebate/warranty information, visiting job sites, and other ongoing communication to complete the project.
• Initiate required action for response to customer requests for change orders, including maintaining accuracy of customer information files and communicate updates to appropriate personnel.
• Conduct post sales follow up to ensure the job has been completed correctly, we have met expectations, and provided an excellent customer experience. This includes visiting jobs sites for post installation walk throughs, adjustments, any additional customer requests or service needs.
• Collaborate with management, sales coordinators, service technicians, and installers to ensure we are delivering an excellent customer experience.
• Meet or exceed all Key Performance Indicators including sales goals/quotas, average ticket amount, closing ratio, self-generated revenue, gross profit margin, and customer follow up.
RESPONSIBILITIES - including but not limited to:
• Service existing accounts, obtain orders, and establish new accounts by planning and organizing daily work schedule to call on existing, new, or potential sales customers.
• Continuously work to improve and update the content of sales presentations.
• Communicate updates daily with Sales Coordinator, Service and Installation Managers, and Sales Manager.
• Meet and exceed budgeted monthly, quarterly, and annual sales goals.
• Recommend changes in products, services, and sales processes by evaluating individual results and competitive developments.
• Resolve customer concerns by investigating issues, developing solutions, and making recommendations to management.
• Maintain professional sales and technical knowledge by attending company meetings and assigned sales, vendor and manufacturer trainings.
• Establish and cultivate personal networks by attending industry related meetings/conventions and participating in professional business and networking organizations.
$110k-160k yearly 60d+ ago
HVAC Service Technician
Mirabito Holdings 4.2
Mirabito Holdings job in Sidney, NY
HVAC Service Technician
Status: Full-Time, Hourly Non-Exempt
Annual Salary: $56k - $80k
Benefits: 401(k), 401(k) Matching, Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Time Off, Employee Discounts, Referral Program, Other Voluntary Coverage
Why Work With Us?
More than just a job-we combine the close-knit support of a family business with the stability, resources, and benefits of a large organization. That means you'll never feel like just a number, but you'll still enjoy the security and opportunities that come with being part of a growing, established team.
Joining our team means:
Family Environment: A workplace where you're valued and supported.
Meaningful Work: Helping people by fixing what matters most in their homes.
Growth & Learning: Ongoing, hands-on training and in-house education from our dedicated technical trainers.
Extra Earnings: Opportunities for commissions, bonuses, and spiffs without being a salesperson.
Work-Life Balance: A career with room for life outside of work.
Strong Values: Integrity, reliability, safety, and community drive everything we do.
What You'll Do
Service and repair hot air, boiler, water heating, A/C, and heat pump systems
Troubleshoot, diagnose, and correct HVAC issues
Use and maintain modern industry tools
Provide professional, courteous customer service
Collect payments as needed and communicate honestly about services
Work as part of a supportive team, sharing knowledge and lending a hand so everyone succeeds
Help customers by solving comfort problems that directly impact their families and daily lives
What We Expect
Drive safely, keep your company vehicle stocked and clean
Follow all safety, compliance, and company policies
Keep paperwork accurate and on time
Be punctual, reliable, and participate in the on-call schedule
Maintain a professional appearance (uniform provided)
Collaborate with coworkers, sales specialists, and managers
Stay current through company provided training, certifications, and safety meetings
What You'll Bring
Preferred: 2+ years of HVAC service experience or completion of an HVAC Apprenticeship
Valid driver's license
EPA refrigerant certification (or ability to obtain within 1 year - company provided)
CETP certification (or ability to obtain within 1 year - company provided)
Ability to work independently and as part of a team
Strong problem-solving skills and attention to detail
Professionalism under pressure and solid communication skills
Comfort using technology, including tablets and mobile apps, to complete jobs efficiently
Physical ability to:
Climb ladders/stairs and work in attics, basements, crawl spaces
Maneuver up to 200 lbs. with equipment or team lift
Work outdoors in varying conditions
The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change. (For example, emergencies, change in personnel, workload or technical development.)
$56k-80k yearly 60d+ ago
Home Comfort - Commercial Fuels Dispatcher
Mirabito Holdings 4.2
Mirabito Holdings job in Castleton-on-Hudson, NY
Home Comfort & Commercial Fuels (HCCF) Dispatcher
Reports to: HCCF Director of Liquid Distribution
Status: Fulltime, exempt
Yearly Salary: $60K - $80K
ESSENTIAL FUNCTIONS - Responsibilities include and are not limited to:
Execute the everyday dispatching of Delivery Drivers within the designated market.
Oversee the delivery drivers schedule and forecast workload.
Consistently provide outstanding customer service and a positive reputation within the community.
Maintain customer database to ensure current information.
Manage and maintain daily exception report.
Provide clear and concise communications with department managers, employees and customers.
Efficiently learn and utilize industry specific software.
Promote a culture of safety through daily communication, trainings, information/knowledge to employees. This includes about environmental safety measures and procedures; making sure employees follow all DOT, environmental, and company compliance 100% of the time.
Identify and manage through issues and ensure immediate action is taken to resolve the issue.
Utilize various in-truck technologies to help increase delivery efficiency and ensure safety standards are being met.
Manage and maintain vehicle maintenance records and the timely service of designated equipment to ensure that all vehicles adhere to company policies and procedures.
Must be able to remain in a stationary position 90% of the time.
Adhere to company policies and procedures 100% of the time.
Provide oneself with a reliable means of transportation to and from work and the ability to be reached by telephone.
Seasonal “On-Call” during peak times of business.
RESPONSIBILITIES - Responsibilities include and are not limited to:
Schedule and coordinate all delivery calls as calls are received.
Create dispatch tickets for all delivery requests and respond to all messages left overnight.
Dispatch Drivers and debrief them after completion of each shift.
Take incoming customer calls and dispatch in a timely manner - including after hours and weekends.
Maintain the on-call schedule for the drivers when applicable.
Ensure the appropriate use of company resources and assets.
Perform work functions within all safety guidelines at all times.
Report to work with minimal absenteeism or tardiness.
Attend job related training and informational seminars as requested/provided.
Perform other job related activities and special projects as assigned.
Ensure that all pre and post trip inspections and compliance measures are being done in accordance with State, Federal and companywide policies where applicable.
Comply with company dress code 100% of the time.
Maintain confidentiality 100% of the time in regards to customer and company information.
QUALIFICATIONS - Qualifications include and are not limited to:
Must be self-motivated, self-starter, results driven individual with a high degree of accuracy and attention to detail.
Proficiency in Microsoft Office Suite.
Ability to multitask and manage stressful situations.
2-5 years industry specific experience preferred but not required.
Possess a high school/vocational school diploma or G.E.D. and related certification.
Possess a valid driver's license and ability to obtain a valid CDL with additional endorsements preferred but not required.
$60k-80k yearly 54d ago
Convenience Store Manager in Training
Mirabito Holdings 4.2
Mirabito Holdings job in Syracuse, NY
Perks: Competitive Pay, Potential Bonus Incentives, Employee Discounts, Growth Opportunities
Manager in Training
Reports to: Store Manager
Status: Full time
Annual Salary is $50,024 + Bonus for a 48 Hour Work Week
*** Resume is required for consideration. Please attach to your application or email to ***********************
BENEFITS - for all eligible employees*:
Paid Time Off
Employee Assistance Program
Tuition Assistance*
Health, Dental, & Vision*
401k Plan with Company Match*
Group Term Life Insurance*
ESSENTIAL FUNCTIONS - include and are not limited to:
Continuously learn, grow and advance to the Store Manager position within the designated market area.
Continuously develop the skills needed to hire, train and manage employees.
Consistently the policy and procedures of completing cash handling, safety, maintenance and merchandising responsibilities.
Perform all duties the Store Manager does in their absence.
Complete the 8 week training program and be able to perform all necessary duties to run a store.
Frequently remain stationary for long periods of time.
Be able to position self to stock and front shelves and coolers, sweep and mop floors, dust shelves, move trash containers and place in an outside bin, clean the parking lot and grounds (including gas pumps) surrounding the location and have the means to clean windows around the store in accordance with company standards.
In order to maintain a clean, safe environment to ensure the store is presentable; be able to position self to properly clean and maintain store equipment/products and areas including but not limited to coffee, fountain drinks, deli, customer seating areas, restrooms and shower stalls in accordance with company standards.
Be able to enter and work in a cooler at a temperature of 30 degrees up to 30 minutes at a time.
Be able to meet the physical demands such as transporting and moving store products and equipment weighing up to 50 lbs. (including shoveling snow) when needed.
Be able to react to a fire by using a fire extinguisher weighing 25 pounds and transporting it to the fire area.
Comply with all policies and procedures in company provided handbooks and or manuals at all times.
RESPONSIBILITIES - include and are not limited to:
Administrative
Protect company funds and assets through monitoring of cash and credit card handling and banking procedures
Complete daily and monthly paperwork requirements (pricing, payroll, invoices, sales, monthly cash and inventory control, maintenance review, water checks, gasoline and market surveys, reports, projects) in order to ensure compliance with company standards and protection of its assets.
Maintain store records: shift reports, computer reports and records, daily sales reports, payroll, personnel information as well as various in-store logs and audit maintenance.
Submit complete and accurate employee information/documentation to the Human Resources Department on a timely basis; including payroll submission every Monday morning.
Abide by all safety related procedures as required by the company especially while working with cleaning products and other hazardous materials inside and outside the store and while exposed to gasoline fumes.
Protect company assets at all times, in accordance with company policy and procedures.
Customer Service
Provide enthusiastic customer service to all customers and ensure staff does the same.
Handle customer complaints fast and effectively to ensure that we provide all of our customers with the best buying experience.
Inventory and Cash Control
Monitor and maintain credit card and check cashing procedures as set by the company policies.
Follow all guidelines and cost control goals including but not limited to damaged merchandise, store waste and supplies.
Protect product supply and physical merchandise inventories, audit maintenance, and security procedures.
Ensure that all pricing and scanning procedures and guidelines are correct as listed in the pricebooks for all merchandise.
Responsible for controlling the inventory and cash in the store.
Ensure that the following procedures and tasks are performed correctly: vendor check-in, shift change and reporting change fund, employee purchases, money orders, lottery, credit card, check cashing and banking and payroll submission for your store.
Responsible for audit maintenance on a daily basis within company guidelines in order to achieve a less than 1% shrink and increase sales and profit.
P & L Sales Performance and Promotional Execution
Assist Store Manager in monitoring and maintaining the store budgets as it is set for your store.
Stay up to date with competitive marketing conditions/trends and advise District Manager through verbal and written reports to ensure achievement of C-Store Division marketing policies.
Determine required stock levels; plan purchases from vendors based on the Monthly Merchandising and Promotional Calendar, seasonality, and desired profit targets from product mix.
Maintain planograms as instructed by Marketing Department.
Training
Provide new employee training and periodically conduct performance evaluation of employees.
Communicate proper practices and procedures in a professional and positive manner, ensuring appropriate progressive counseling techniques are used when needed.
Be able to achieve performance standards as required with respect to: store computer, POS machines, cash registers, equipment and particular systems in operation at the location.
Store Presentation
Responsible for food service presentation/appearance/operations and sanitary conditions
Ensure that the store image is consistent with the company's standards and reputation for cleanliness, quality products and customer service.
Maintenance: Provide routine preventive maintenance to keep all equipment operating at maximum efficiency. Immediately inform the Store Manager, District Manager, Regional Manager and “FIXIT” of all major equipment problems.
Protect company assets at all times, in accordance with company policy and procedures.
Be able to perform all responsibilities and requirements as specified in the job descriptions of the Assistant Manager and Sales/Food Service Associate.
REQUIREMENTS - include and are not limited to:
Provide oneself with a reliable means of transportation to and from work and the ability to be reached by telephone.
Flexibility to accommodate sudden schedule changes and if an emergency arises.
QUALIFICATIONS- include and are not limited to:
A high school diploma/GED with some college preferred, or experience in retail and management.
$49k-67k yearly est. Easy Apply 60d+ ago
HVAC Parts Coordinator
Mirabito Holdings 4.2
Mirabito Holdings job in Vestal, NY
HVAC Parts Coordinator
Reports to: HVAC Service Manager
Status: Hourly Non-Exempt, Full or Part Time
Hourly Rate: $23 - $26
The HVAC Parts Coordinator's primary functions are to maintain accurate parts and materials in his assigned warehouse/s and service & installation vehicles. The HVAC Parts Coordinator is responsible for procuring materials for service, installations and maintenance, picking up and delivery of parts to technicians and installers in the field, and handling all HVAC related warranty submissions / credits and returns. This position may require time in the field in support of our technicians as needed.
ESSENTIAL FUNCTIONS- include and are not limited to:
Works in conjunction with our complete HVAC Team to facilitate the ordering and distribution of needed materials (both stock and non-stock) as needed.
Work with the Purchasing Manager to ensure that all Purchase Orders, Receiving, Cash Sales, and Credits are done in accordance with company policies.
Procure and stage parts, material and equipment to be distributed to our Technicians and Installers as needed.
Work with the Service Manager and Purchasing Manager to coordinate and maintain the warehouse and to assist in ordering necessary parts, materials, equipment, and consumable supplies as needed.
Assist the Service Manager and our Service Technicians in researching specialty items and shopping for best price/value on materials as needed and request P.O.'s.
Assist the Service Manager and Purchasing Manager in managing and counting the inventory in all assigned warehouse locations, including service and installation vehicles as needed.
Responsible for overseeing, tracking, and working with the Service Manager to submit for all warranty part credits.
This position will also require you to work with both our Branch Service Technicians and Installers as needed to assist in completing service calls or installations on an as needed basis at the direction of the Service Manager.
Other assigned duties or tasks as needed.
RESPONSIBILITIES- include and are not limited to:
Maintain compliance with all company and government safety, policy and regulatory standards.
This position may also require the Service Parts Coordinator to be available after normal business hours and on weekends as needed to handle emergency customer inquiries.
Maintain compliance with all company policies and procedures.
Maintain compliance with all traffic and environmental laws and regulations.
Maintain accurate safety and compliance records and submit timely as needed.
Maintain confidentiality of all customer and company information.
Maintain a clean and well-kept company vehicle.
Maintain a clean and well-kept personal appearance wear company provided garments.
Maintain a valid driver's license.
Provide professional courteous customer service to internal and external customers.
Collect payments from customers when necessary.
Be capable of maneuvering equipment and materials in excess of 300 pounds with use of proper mechanical devices and/or additional man power.
Be capable of occasionally performing work outdoors with exposure to the elements.
Be capable of occasionally performing work when exposed to fumes and or vapors.
Inspect and operate company vehicle in accordance with company and governmental standards.
Complete any reports and paperwork according to company standards, policies and procedures.
Report any incidents accurately and timely.
Exchange trade related knowledge and information with the supervisor and co-workers.
Communicate with the supervisor on a daily basis.
Participate in any required job training, certifications, safety meetings informational seminars as requested.
Report to work as scheduled and work overtime as needed.
Perform other related duties as assigned.
QUALIFICATIONS AND SKILLS- include and are not limited to:
EPA Refrigerant certification-if not currently certified will need to obtain within 1 year of employment and maintain these certifications.
Must possess a positive attitude and work well with others in a team atmosphere.
Possess a drive, determination, professionalism, and the desire to be a significant factor in growing our business.
Strong organizational skills and detail orientated, with the ability to multi-task.
Proficiency in MS Office required, including Excel and Word, with the ability to develop and track spreadsheets as requested.
A minimum of 2 years' experience in the HVAC industry is preferred.
Clean driver's license (A CDL B is preferred).
The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change. (For example, emergencies, staffing changes, workload or technical development.)
$23-26 hourly 60d+ ago
Convenience Store Maintenance Technician
Mirabito Holdings 4.2
Mirabito Holdings job in Binghamton, NY
Perks: Competitive Pay, Potential Bonus Incentives, Employee Discounts, Growth Opportunities
Convenience Store Maintenance Technician
Status: Full time
Hourly Pay: $18 - $23
Benefits: 401(k), 401(k) Matching, Health Insurance, Dental Insurance, Life Insurance, Paid Time Off, Other Voluntary Coverage
Position Summary:
This position offers an exciting opportunity to reestablish work life balance. You will be responsible for overall general maintenance at multiple facilities in the Syracuse area, including basic plumbing and electrical work and a willingness to learn petroleum maintenance like gas pumps and bulk plants.
ESSENTIAL FUNCTIONS include and are not limited to:
Learn to troubleshoot and repair all petroleum related issues and willingness to expand knowledge in this field.
Facilitates repairs by contacting service vendors for materials.
Ensures a safe and clean work environment by complying with procedures, rules, and regulations set forth by the company.
Attend and participate in all work related meetings, scheduled inventories and training classes. Willing to obtain and maintain all certifications as required by manufacturers and local/state/federal law.
Occasional climbing and working on a ladder.
Ability to operate equipment, work in confined spaces, able to use hand/electric cart, able to use power and hand tools, required crouching and/or crawling, and able to use a ladder.
RESPONSIBILITIES include and are not limited to:
Basic knowledge of general maintenance and willing to grow into the petroleum field.
Performs regular inspections of all assigned store and reports the condition of equipment and property, as well as maintenance status.
Assists when necessary in the installation of equipment resulting from special projects or supporting other technicians in regions outside of their own.
Performs preventative maintenance service, emergency repair and cosmetic repair on store equipment and property.
Respond to issues at the store which affect overall operation of equipment or the facility
Work individually as well as in a team to troubleshoot and repair equipment at store locations
Work as a team to assist with special projects such as remodels, new store openings or acquisitions
Occasionally troubleshoot and repair HVAC/R and all food/beverage equipment at all Mirabito Store locations.
Operate of a company assigned vehicle in safe and responsible manner
Communicate issues and provide feedback to the Facility Support Manager regarding maintenance issues, facility/equipment opportunities and outside service vendor performance.
Utilize maintenance work order system to complete repair calls, close completed calls, enter resolutions for calls and update calls according to company policies and procedures. Complete assigned work by required deadline.
Respond to high priority calls according to company guidelines.
Performs other related duties as requested for store openings or special events.
QUALIFICATIONS AND SKILLS include and are not limited to:
High School diploma or GED is preferred.
Valid Driver's license.
Pump tank experience a plus or willing to be trained.
Basic construction skills-changing tiles, lights, painting.
Entry level electrical skills-able to use meters, trace wires and plumbing.
Positive attitude and willing to be a part of a great team
$18-23 hourly 60d+ ago
Accounts Payable Clerk
Mirabito Holdings 4.2
Mirabito Holdings job in Binghamton, NY
Accounts Payable Clerk
Reports to: Director of Accounting
Status: Full Time, Non-Exempt
Hourly Rate: $19 - $24
ESSENTIAL FUNCTIONS - include and are not limited to:
Consistently charges expenses to accounts and cost centers by analyzing invoice/expense reports; recording entries.
Consistently pays vendors by monitoring discount opportunities; verifying federal id numbers; scheduling and preparing checks; resolving invoice, or payment discrepancies and documentation; ensuring credit is received for outstanding memos; issuing stop-payments.
Verifies vendor accounts by reconciling monthly statements and related transactions.
Protects organization's value by keeping information confidential.
Must be able to remain in a stationary position 90% of the time.
Adhere to company policies and procedures 100% of the time.
RESPONSIBILITIES - include and are not limited to:
Maintains historical records by scanning and filing documents in a timely manner.
Review all invoices for appropriate documentation and approval prior to payment.
Sort and distribute incoming mail.
Accurately process check requests.
Accurately audit and process credit card bills.
Match invoices to checks, obtain all signatures for checks and distribute checks accordingly.
Manage 1099 vendor maintenance.
Respond to all vendor inquiries in a timely manner.
Reconcile vendor statements, research and correct discrepancies.
Assist in month end closing as needed.
Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices.
Assist with other projects as needed.
Disburses petty cash by recording entry; verifying documentation.
Accomplishes accounting and organization mission by completing related results as needed.
Report to work as scheduled with minimal absenteeism or tardiness.
Attend job related training and informational seminars as requested.
Perform other related duties as assigned.
$19-24 hourly 60d+ ago
Credit and Collection CSR
Mirabito Holdings 4.2
Mirabito Holdings job in Binghamton, NY
Credit and Collections CSR
Reports to: Corporate Credit Manager
Status: Full Time, hourly Non-Exempt
Hourly Rate: $18 - $20
ESSENTIAL FUNCTIONS - include and are not limited to:
Handle various credit, collections, and accounts receivable responsibilities in a high-paced environment
Resolves customer questions, complaints, and collections inquiries in a professional, helpful manner.
Connects with existing and potential customers and aims to resolve inquiries related to receivables management.
Utilizes computer system to verify and document customer requests.
Responsible for review and collection of past due bills owed by a customer.
Analyzes each balance due, identifies problem delinquencies and administers a solution in order to collect the balance of the debt.
Contacts customers on a regular basis via telephone or other methods to ensure their understanding of billing practice, responsibility, and collection policies.
Maintains and updates customer information as necessary.
Escalates calls to supervisor when necessary and appropriate
Must be able to remain in a stationary position 90% of the time.
Adhere to company policies and procedures 100% of the time.
RESPONSIBILITIES - include and are not limited to:
Collect payments on past due bills.
Provide strong customer service, both internally and externally
Inform customers of overdue accounts and facilitate a commitment to repay debt.
Ensure all customer information is correct, including phone numbers and addresses.
Submit accounts to third party collection agencies as required.
Assist in managing state funded energy assistance programs.
Follow federal and state laws dealing with debt collection.
Report to work as scheduled with minimal absenteeism or tardiness.
Attend job related training and informational seminars as requested.
Perform other related duties as assigned.
QUALIFICATIONS - include and are not limited to:
Previous customer service experience preferred.
Excellent communication, analytical, and organizational skills.
Enthusiastic, positive approach with the ability to work in a collaborative team environment.
Strong working knowledge of Excel and the ability to use other Microsoft office products.
Strong analytical skills and attention to detail.
The ability to communicate professionally and effectively both written or verbally.
The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change. (For example, emergencies, change in personnel, workload or technical development.)
$18-20 hourly 38d ago
Convenience Store Associate/Cashier
Mirabito Holdings 4.2
Mirabito Holdings job in Binghamton, NY
Perks: Competitive Pay, Potential Bonus Incentives, Employee Discounts, Growth Opportunities
Job Details: Competitive hourly pay
Job Type: Full-time/Part-time, Must be 18 to apply.
Hourly Rate: $15.50 - $16.50
We Offer:
Competitive starting pay with bonus incentives.
Flexible full-time and part-time schedule.
Employee discounts on gas and prepared food.
Growth opportunity because we promote from within.
Paid time off
Health Insurance
401K with company match
Tuition Reimbursement
Full Job Description
The Cashier/ Store Associate provides prompt, efficient, and courteous customer service. They will follow company policies and procedures. This individual helps maintain a clean, customer-friendly environment inside and outside the store. With over 100 convenience stores throughout Central NY and Northeastern PA, Mirabito is a convenient stop for customers and one of the largest convenience store chains in Central New York.
Responsibilities:
Deliver friendly customer service
Running register
Stocking
Facility and housekeeping procedures
Coffee and Food preparation
$15.5-16.5 hourly 60d+ ago
Convenience Store Manager
Mirabito Holdings 4.2
Mirabito Holdings job in Oneonta, NY
Perks: Competitive Pay, Potential Bonus Incentives, Employee Discounts, Growth Opportunities
Store Manager
Reports to: District Manager
Status: Full Time, Exempt
Yearly Salary: $62,353.20
BENEFITS - for all eligible employees*:
Paid Time Off
Employee Assistance Program
Tuition Assistance*
Health, Dental, & Vision*
401k Plan with Company Match*
Group Term Life Insurance*
POSITION SUMMARY
Become a Mirabito Store Manager. This is an exciting opportunity where you will have the best training, support and resources to manage a Mirabito Convenience Store. With over 100 convenience stores throughout Central NY and Northeastern PA, Mirabito is a convenient stop for customers and one of the largest convenience store chains in Central New York.
ESSENTIAL FUNCTIONS - include and are not limited to:
Consistently render the best customer service to the public, through a well-trained staff, and product availability.
Develop and maintain fully staffed stores with fully trained management team members and sales associates
Comply with Mirabito programs, policies, and procedures as well as regulatory requirements 100% of the time.
Monitor and analyze business processes and results to profitably achieve store goals
Observe and evaluate each employee's job performance against mission-critical goals
Connect with the community to establish positive relationships, development, and store success
Assume responsibility for special programs, or assignments as needed
Comply with all policies and procedures in company-provided handbooks and/or manuals at all times.
Adhere to all company, city, county, and state tobacco and alcohol regulations.
SKILLS - include and are not limited to:
Excellent communication (verbal and written), leadership, interpersonal, and organizational skills, and retail technology
REQUIREMENTS - include and are not limited to:
Provide oneself with a reliable means of transportation to and from work and the ability to be reached by telephone.
Flexibility to accommodate sudden schedule changes if an emergency arises.
Be able to enter and work in a cooler of 30 degrees up to 30 minutes at a time
QUALIFICATIONS - include and are not limited to:
A high school diploma/GED with some college preferred, or experience in retail and management.
Prefer some leadership or supervisory capacity in retail, restaurant, or food service environment.
$62.4k yearly 60d ago
HVAC Equipment Installer
Mirabito Holdings 4.2
Mirabito Holdings job in Castleton-on-Hudson, NY
HVAC Equipment Installer
Reports to: Branch Operations Manager
Status: Full-time, Hourly Non-Exempt
Yearly Salary:$65K - $100K
ESSENTIAL FUNCTIONS - include and are not limited to:
Possess a valid driver's license (Class B CDL with Hazmat Endorsement preferred)
Reports to work as scheduled and work overtime as necessary
Maintain the knowledge and ability to install a variety of: furnaces, boilers, water heaters, air conditioning systems, and mini-split systems
Maintain the knowledge and ability to install systems fired by: fuel oil, kerosene, propane, or natural gas in residential and commercial environments
Maintain the knowledge and ability to perform related plumbing and electrical work
Maintain the knowledge and ability to perform efficiency and combustion tests
Be capable of maneuvering equipment and materials in excess of 300 pounds with the use of proper mechanical devices and/or additional manpower
Possess the ability to operate various instruments such as multi meters and combustion analyzers
Must be able to successfully complete a pre-functional evaluation
Must be able to successfully complete a pre-employment drug screen
Will be subject to random drug testing pool
RESPONSIBILITIES - include and are not limited to:
Abide by all safety and environmental Company policies and procedures
Maintain safety and compliance records 100% of the time
Abide by all related traffic and environmental Laws and Regulations
Perform daily inspection of Company vehicle and report results to Supervisor
Maintain clean and well-kept Company vehicles
Collect monetary payment from customers when necessary
Provide quality customer satisfaction to all customers and business contacts
Provide teamwork attitude with all employees and comply with the company dress code 100% of the time
Accurately complete all necessary paperwork on a timely basis and turn in to Supervisor
Attend all applicable Company provided in-house and out-source training
Exchange trade related knowledge and information with all employees
Maintain confidentiality 100% of the time in regards to customer and company information
Reports to work with minimal absenteeism or tardiness
Attend job related training and informational seminars as requested
Performs other job related activities and special projects as assigned
QUALIFICATIONS AND SKILLS - include and are not limited to:
CTEP qualifications - if not currently certified will need to obtain within 1 year of employment and maintain these certifications
EPA Refrigerant certification - if not currently certified will need to obtain within 1 year of employment and maintain these certifications
Prefer minimum of 2 years' experience as a HVAC Equipment Installer
$33k-41k yearly est. 60d+ ago
Home Comfort - Commercial Fuels Dispatcher
Mirabito Holdings 4.2
Mirabito Holdings job in Binghamton, NY
Home Comfort & Commercial Fuels (HCCF) Dispatcher
Reports to: HCCF Director of Liquid Distribution
Status: Fulltime, exempt
ESSENTIAL FUNCTIONS - Responsibilities include and are not limited to:
Execute the everyday dispatching of Delivery Drivers within the designated market.
Oversee the delivery drivers schedule and forecast workload.
Consistently provide outstanding customer service and a positive reputation within the community.
Maintain customer database to ensure current information.
Manage and maintain daily exception report.
Provide clear and concise communications with department managers, employees and customers.
Efficiently learn and utilize industry specific software.
Promote a culture of safety through daily communication, trainings, information/knowledge to employees. This includes about environmental safety measures and procedures; making sure employees follow all DOT, environmental, and company compliance 100% of the time.
Identify and manage through issues and ensure immediate action is taken to resolve the issue.
Utilize various in-truck technologies to help increase delivery efficiency and ensure safety standards are being met.
Manage and maintain vehicle maintenance records and the timely service of designated equipment to ensure that all vehicles adhere to company policies and procedures.
Must be able to remain in a stationary position 90% of the time.
Adhere to company policies and procedures 100% of the time.
Provide oneself with a reliable means of transportation to and from work and the ability to be reached by telephone.
Seasonal “On-Call” during peak times of business.
RESPONSIBILITIES - Responsibilities include and are not limited to:
Schedule and coordinate all delivery calls as calls are received.
Create dispatch tickets for all delivery requests and respond to all messages left overnight.
Dispatch Drivers and debrief them after completion of each shift.
Take incoming customer calls and dispatch in a timely manner - including after hours and weekends.
Maintain the on-call schedule for the drivers when applicable.
Ensure the appropriate use of company resources and assets.
Perform work functions within all safety guidelines at all times.
Report to work with minimal absenteeism or tardiness.
Attend job related training and informational seminars as requested/provided.
Perform other job related activities and special projects as assigned.
Ensure that all pre and post trip inspections and compliance measures are being done in accordance with State, Federal and companywide policies where applicable.
Comply with company dress code 100% of the time.
Maintain confidentiality 100% of the time in regards to customer and company information.
QUALIFICATIONS - Qualifications include and are not limited to:
Must be self-motivated, self-starter, results driven individual with a high degree of accuracy and attention to detail.
Proficiency in Microsoft Office Suite.
Ability to multitask and manage stressful situations.
2-5 years industry specific experience preferred but not required.
Possess a high school/vocational school diploma or G.E.D. and related certification.
Possess a valid driver's license and ability to obtain a valid CDL with additional endorsements preferred but not required.
$35k-45k yearly est. 4d ago
HVAC Service Technician
Mirabito Holdings 4.2
Mirabito Holdings job in Vestal, NY
HVAC Service Technician
Status: Full-Time, Hourly Non-Exempt Pay: $56,000 - $90,000 per year (plus opportunities for additional earnings through commissions, bonuses, and spiffs) Benefits: 401(k), 401(k) Matching, Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Time Off, Employee Discounts, Referral Program, Other Voluntary Coverage
Why Work With Us?
More than just a job-we combine the close-knit support of a family business with the stability, resources, and benefits of a large organization. That means you'll never feel like just a number, but you'll still enjoy the security and opportunities that come with being part of a growing, established team.
Joining our team means:
Family Environment: A workplace where you're valued and supported.
Meaningful Work: Helping people by fixing what matters most in their homes.
Growth & Learning: Ongoing, hands-on training and in-house education from our dedicated technical trainers.
Extra Earnings: Opportunities for commissions, bonuses, and spiffs without being a salesperson.
Work-Life Balance: A career with room for life outside of work.
Strong Values: Integrity, reliability, safety, and community drive everything we do.
What You'll Do
Service and repair hot air, boiler, water heating, A/C, and heat pump systems
Troubleshoot, diagnose, and correct HVAC issues
Use and maintain modern industry tools
Provide professional, courteous customer service
Collect payments as needed and communicate honestly about services
Work as part of a supportive team, sharing knowledge and lending a hand so everyone succeeds
Help customers by solving comfort problems that directly impact their families and daily lives
What We Expect
Drive safely, keep your company vehicle stocked and clean
Follow all safety, compliance, and company policies
Keep paperwork accurate and on time
Be punctual, reliable, and participate in the on-call schedule
Maintain a professional appearance (uniform provided)
Collaborate with coworkers, sales specialists, and managers
Stay current through company provided training, certifications, and safety meetings
What You'll Bring
Preferred: 2+ years of HVAC service experience or completion of an HVAC Apprenticeship
Valid driver's license
EPA refrigerant certification (or ability to obtain within 1 year - company provided)
CETP certification (or ability to obtain within 1 year - company provided)
Ability to work independently and as part of a team
Strong problem-solving skills and attention to detail
Professionalism under pressure and solid communication skills
Comfort using technology, including tablets and mobile apps, to complete jobs efficiently
Physical ability to:
Climb ladders/stairs and work in attics, basements, crawl spaces
Maneuver up to 200 lbs. with equipment or team lift
Work outdoors in varying conditions
The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change. (For example, emergencies, change in personnel, workload or technical development.)
Zippia gives an in-depth look into the details of Mirabito, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Mirabito. The employee data is based on information from people who have self-reported their past or current employments at Mirabito. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Mirabito. The data presented on this page does not represent the view of Mirabito and its employees or that of Zippia.
Mirabito may also be known as or be related to Mirabito, Mirabito Energy Products, Mirabito Holdings Inc and Mirabito Holdings, Inc.