Call Center Representative
Miracle-Ear Job In Baton Rouge, LA
GREAT PAY POTENTIAL! AWESOME WORK ENVIRONMENT!
IMMEDIATE OPENING: Miracle-Ear is looking for an experienced call center representative. Outbound calling experience is a MUST! If you have experience in collections or inside sales, this may be the perfect position for you. This person will make outbound calls to set appointments from a database list and manage the schedule for multiple clinics.
Requirements
Inside sales or phone sales experience is a plus
Pleasant, professional and articulate phone voice
Competitive spirit
Strong computer skills (word, excel, internet)
Experience in computerized scheduling of appointments
Ability to multi-task and schedule appointments in a fast paced environment
Strong communication skills
Ability to communicate effectively with the elderly and show empathy when needed
Work with a sense of urgency at all times
Benefits
Pay: $13-$14/hour
Hours: Monday-Friday 8:20am-5:05pm
Dental insurance
Health insurance
Paid time off
Vision insurance
About us:
We are Miracle-Ear, the nation's oldest provider of hearing help for the hearing impaired. Our appointment schedulers are critical to our success as they are often the first point of contact for our patients. Come and join a team of professionals who are at the top of their industry and experience a satisfying and rewarding career!
If you need further information, please feel free to call Alma Casares, HR after you have fully read the job posting and applied. ************.
Supervisor, Customer Service Management
Baton Rouge, LA Job
**What the Operations Supervisor, Access & Patient Support contributes to Cardinal Health** The Operations Supervisor is responsible day to day front line team operations within the Access & Patient Support department. Delivering an exclusive model that fully integrates direct drug distribution to site-of-care with non-commercial pharmacy services, patient access support, and financial programs, Sonexus Health, a subsidiary of Cardinal Health, helps specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success.
**What is expected of you and others at this level**
+ Coordinates and supervises the daily activities of operations, or business support staff
+ Administers and executes policies and procedures
+ Ensures employees operate within guidelines
+ Decisions have a direct impact on work unit operations and customers
+ Frequently interacts with subordinates, customers and peer groups at various management levels
+ Interactions normally involve information exchange and basic problem resolution
+ Effective communication and collaboration with client
+ Learn all areas of the program and shares subject matter expertise
+ Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
+ In-depth knowledge in technical or specialty area
+ Applies advanced skills to resolve complex problems independently
+ May modify process to resolve situations
**Responsibilities in this role**
+ Supervises Access Patient Support staff that are performing customer services and enrollment activities as well as reimbursement staff performing benefit investigations for pharmacy and medical benefit coverage
+ Overseeing the staffing schedule to meet the requirements as outlined by client contracts and company policy and procedures to include standard operating policies and work instructions.
+ Directly supervises employees in the Access Patient Support Center in accordance with the organization's policies and applicable laws
+ Responsibilities include training employees; planning, assigning, and directing work; rewarding and disciplining employees; addressing complaints and resolving problems, and attend client meetings as necessary
+ Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors
+ Applies expertise to solve standard and non-standard problems within own area
+ Makes decisions, often difficult and/or unpopular, by carefully weighing pros and cons and acting for the benefit of the work team; coaches/supports subordinates in their decision-making efforts
+ Provides direction in discussing and creating development plans
+ Provides input into succession planning process for own work area
+ Aligns individual goals for self and others with work area/functional goals
+ Builds confidence and respect of others through a positive and energizing style
+ Assists work team in the achievement of goals/ commitments; achieves own goals/commitments regardless of obstacles
+ Works within budgetary/ financial objectives set by manager, applying knowledge of profit drivers to work processes within own area
+ Identifies specific opportunities for long-term change within own work team or product/service
+ Builds customer relationships, interprets customer needs and assesses their business requirements
+ Leverages customer knowledge to develop alternative solutions and shares key learnings with others
+ Resolves day-to-day or routine problems using defined processes
+ Works/brainstorms with work team and provides suggestions for solutions that contain the appropriate level of risk; ensures work team understands and supports the focus on operational excellence
+ Actively builds relationships across functions/businesses that bring value to the company, encouraging the participation and perspectives of all team members, regardless of background; mentors and empowers others to achieve success
+ Effectively listens to and explains difficult issues to reach shared understanding and build alignment
+ Passionate about developing oneself and others
+ Effective communication skills
+ Adaptable and flexible
+ Self-Motivated and dependable
+ Critical and creative thinking
+ Organized, Punctual, and efficient
**Qualifications**
+ Bachelor's degree or equivalent work experience preferred
+ 3-5 years experience in the Healthcare field preferred
+ Strong leadership skills
+ Ability to create and clearly communicate strategic and tactical plans leading to an efficient and effective operation
+ Advanced knowledge of healthcare reimbursement preferred
+ Experience with Microsoft Office products including Word, PowerPoint, Teams, Outlook, and Excel
+ Excellent observation skills to easily identify trends and problems while providing solutions
+ Superior written & verbal communication skills
+ Required to effectively present information in a one-on-one and small group situations to customers, clients, and other employees
+ Ability to effectively mediate situations in which parties are in disagreement and facilitate a positive outcome. Concurrently handle multiple outstanding issues and ensure all items are resolved in a timely manner to the satisfaction of all parties
+ Thrive in a competitive and dynamic team environment
+ Experience in phone based customer service preferred
**TRAINING AND WORK SCHEDULES:**
Your new hire training will take place 8:00am-5:00pm CT, mandatory attendance is required.
+ This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CT.
**REMOTE DETAILS:**
You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $65,500 - $93,550
**Bonus eligible:** **No**
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 03/06/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Consultant, Learning Development & Delivery
Baton Rouge, LA Job
**_What Learning Development and Delivery contributes to Cardinal Health_** Learning develops, deploys and evaluates learning solutions to support employee development and build organizational capability in alignment to business strategies. This function analyzes learning needs and develops training curricula, technologies, and programs. This function also manages trainings provided by third-parties and partners with leaders and subject matter experts within functions and business units to deliver learning.
Learning Development and Delivery provides instructor-led trainings and manages training processes to maximize the value that employees gain from learning solutions. This job family delivers training materials including presentations, guides and manuals, and course evaluations and coordinate training schedules based on training needs.
**_Position Summary_**
The consultant acts as a change agent and voice for employees and management by aligning business objectives with learning-related strategies and solutions. Relationship building with leadership and SMEs within the business unit and strong communication skills are a must as this position acts as a liaison between the business, the L&D Center of Excellence, and the larger HR organization. The consultant maintains an effective level of business literacy regarding financial position, strategy, midrange plans, culture, major initiatives and competition. The role assesses and anticipates learning needs to include, but not limited to: business functional, role-based, and systems training, onboarding, leadership, and professional development. The role of a learning leader requires both a background in L&D - to understand "what works" and business acumen - to understand "how" "what works" plays out in the organization.
**_Responsibilities_**
+ Establishes solid relationships with business leaders and SMEs to proactively identify performance gaps, recommend learning solutions, influence decision making, build and implement experiences that drive outcomes
+ Analyzes trends and metrics with business and acts as a consultant to develop solutions, programs, and policies
+ Acts as the voice of the learner, provide learning guidance and offer suggestions on learning initiatives that align with business goals when strategizing and identifying resolutions
+ Offers input on goals, talent and succession planning and executive coaching needs
+ Acts as a project manager and communicates between the business and the COE on project timelines and outputs
+ Establishes and conducts routine meetings with respective business unit leaders
+ Maintains L&D skill sets such as in-depth knowledge of adult learning theory and provides innovative solutions as well as partners with colleagues within the COE on learning strategy.
+ Participates in training program reviews, monitors and evaluates with leadership to ensure that training objectives are met
+ Owns and implements training programs for the business
**_Qualifications_**
+ Bachelor's degree in related field, or equivalent work experience, preferred.
+ 4+ years experience in related field, preferred.
+ Knowledge of and experience at conducting learning needs and skill gap analysis
+ Knowledge of instructional design methodologies
+ Knowledge of the Drug Supply Chain Security Act (DSCSA) a plus
+ Facilitation experience (classroom and virtual)
+ Consulting with clients in the US and outside of the US (cultural awareness)
+ Strong project management, consulting, facilitation, influence and relationship management skills
+ Proven track record of interacting with all levels of leadership
+ Passion for learning innovation
+ Demonstrated ability to work in a fast-paced, collaborative environment and work with aggressive timeframes
+ Ability to adapt to changing business needs
+ Highly motivated, creative, self-sufficient, able to operate effectively with a team
+ Ability to operate with a sense of urgency, and willing to roll up sleeves, driving for results by set deadlines
**_What is expected of you and others at this level_**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
+ Completes work independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**Anticipated salary range:** $66,500-99,645
**Bonus eligible** : No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 03/08/2025 *if interested in opportunity, please submit application as soon as possible
_The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Advisor, Financial Planning and Analysis - Operating Cash Flow
Baton Rouge, LA Job
**_What Financial Planning & Analysis contributes to Cardinal Health_** Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets.
Financial Planning & Analysis provides strategic partnership and objective guidance to business units. It leads cross functional efforts to enable forward looking, actionable insights with a focus on driving strategic value that influences key business decisions.
**_Job Summary_**
+ Reports to Director, FP&A, Pharma Operating Cash Flow with high visibility and engagement with the segment CFO, and Finance, Treasury and Global Finance Shared Services VPs, and Enterprise FP&A teams
+ Works very closely with Treasury, Global Financial Shared Services, Service Delivery Team (Genpact India) and across all Pharma business finance teams
+ Coordinates total Pharma operating cash flow planning and reporting to be used for updates with the CEO, CFO, Board of Directors, and used for external guidance with Investor Relations
**_Responsibilities_**
+ Coordinates key planning and reporting processes (Monthly results reviews, Forecasts, SFP, AOP, Earnings)
+ Provides real time updates on performance, implications, and recommended actions
+ Create materials for the CEO, CFO and Board of Directors, including providing financial analysis and commentary
+ Employs a process improvement mindset to deliver efficiencies across work areas
+ Serves as an objective financial steward with an enterprise perspective, safeguarding our company's assets. Ensures strong controls are in place and the company's intellectual property is protected.
**_Qualifications_**
+ 4-8 years of experience, preferred
+ Bachelor's degree in related field preferred, or equivalent work experience preferred
+ Balance Sheet Accounting or operating cash flow experience preferred
+ Experience with SAP preferred
**_What is expected of you and others at this level_**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems
+ Solutions are innovative and consistent with organization objectives
+ Completes work; independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**Anticipated salary range:** $79,700 - $113,800
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 3/15/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Supplier Quality Manager
Baton Rouge, LA Job
**_What Supplier Quality contributes to Cardinal Health_** Quality develops and implements quality policies, procedures, and processes to ensure products and services comply with regulatory standards and specifications. Supplier Quality is responsible for managing external suppliers throughout the product lifecycle, including evaluating and qualifying suppliers, monitoring supplier performance, auditing supplier's quality management system to applicable regulations and quality standards, providing metrics, and addressing quality and regulatory issues.
**Responsibilities**
+ Drive the creation of a robust supplier quality lifecycle management strategy, policies and procedures for assigned commodity or product segment beginning with initial supplier selection through retirement
+ Establishes processes to technically assess the capabilities of suppliers in a commodity or product segment
+ Provide strategic oversight and leadership to technical and administrative personnel within the Supplier Quality and Engineering functions
+ Collaborate, develop, and coach supplier quality staff to improve supplier qualification and control procedures to improve supplier oversight, establish effective controls, achieve product quality and service goals, and maintain regulatory compliance
+ Serves as a liaison with Strategic Sourcing, Process Engineering, Design Quality, R&D, Medical Affairs, Quality Compliance and Governance, Regulatory, and other technical and service providing functions on supplier quality, manufacturing, and product matters
+ Guide direct report team members to greater levels of knowledge and application in Design Control, Corrective and Preventive Action (CAPA, SCARs), Process Validation and Production/Process Controls, Risk Management, Change Management and the company's quality management system
+ Identify and lead assigned continuous improvement projects for either suppliers or internal cross-functional teams. Manage applicable internal corrective actions to assure effectiveness and avoid recurrence
+ Participating in transferring product designs to manufacturing (Design Transfers) and Mfg. site-to-site transfers and leading the implementation of supplier quality tasks per approved project plans
+ Develop strategies to simplify and optimize processes to increase efficiencies and enhance productivity
+ Lead supplier management actions for internal and external regulatory compliance audits and provide responses to findings in a timely manner.
+ Establish proactive metrics and process to measure product and supplier performance and leads reporting to the various company product quality, operations, and business reviews
+ Adhere to all applicable regulations and standards for medical devices and combination products
+ Responsible for developing and managing department budget
**Qualifications:**
+ A bachelor's degree in engineering or related field, including biomedical engineering, mechanical engineering, chemical engineering, electromechanical engineering, and industrial engineering or equivalent work experience
+ 8+ years' experience in related field and medical industry, preferred
+ 2+ years of direct technical leadership experience, preferred
+ Experience in working in large medical device company's and manufacturing plants, preferred
+ Ability to lead and influence cross-functional teams to drive reduction in patient safety risk and greater levels of regulatory compliance
+ Applied experience and knowledge of MDD (Medical Device Directive), EU-MDR (Medical Device Regulations), ISO 13485 (Quality Management Systems), FDA 21 CRR820, cGMP, MDSAP certification, Combination Products, and Risk Management (ISO 14971) to instill a culture dedicated to ensuring patient safety and sustained regulatory compliance
+ Proficiency in multi-tasking and working in a high paced environment with an awareness of continued impact on compliance, efficiencies, and operational performance
+ ASQ management and/or quality engineering certification (ASQ CMQ/OE, ASQ CQE), preferred
+ Demonstrate project management skills and experience
+ Working knowledge of business platforms and systems SAP, Agile PLM, BPCS
+ Excellent verbal and written communication skills. Bilingual and proficient in other languages preferred such as Spanish, Mandarin, Chinese
+ 20-30% travel is anticipated
+ Ability to assume responsibility and work independently with little or no supervision
**What is expected of you and others at this level**
+ Critical and strategic thinking
+ Commitment to work within the ethos of the company mission, values, code of conduct and applicable legal standard and regulations
+ Managing supplier quality operations and supervises professional employees, front line supervisors and/or business support staff
+ Participates in the development of policies and procedures to achieve specific goals
+ Ensures employees operate within guidelines
+ Decisions have a short-term impact on work processes, outcomes and customers
+ Interacts with subordinates, peers, customers, and suppliers at various management levels; will interact with senior management
+ Interactions normally involve resolution of issues related to operations and/or projects
+ Gains consensus from and influences various stakeholders
**Anticipated salary range** : $103,500 - $155,295
**Bonus eligible** : Yes
**Benefits** : Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
Application window anticipated to close: 1/24/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
\#LI-MP1
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Clinical Analyst
Remote or Baton Rouge, LA Job
**_What Specialty Networks and Clinical Operations contributes to Cardinal Health_** Specialty Networks creates clinical & economic value for independent specialty providers & partners in urology, gastroenterology & rheumatology. The purpose of this organization at Cardinal Health is to help independent specialty providers improve patient outcomes by getting each patient to the right care at the right time. Specialty Networks works with over 11,500 providers across 1,500+ independent specialty physician practices and groups.
The _Clinical Analyst_ will be responsible for the management and oversight of member accounts utilizing a proprietary data analytics tool for patient identification in urologic disease states. They will focus on helping private practice urology groups with the analysis of patient data, patient identification, data registry and report production to present to physician groups. This Clinical Analyst will also be responsible for teaching member accounts on best practices for data analysis and collection within the tool itself to ensure end-user success.
**Location** - Fully remote (full time role with hours dependent on standard 9am - 5pm business hours in candidate's time zone)
**Responsibilities**
+ Helping private practice urology groups with the analysis of patient data, patient identification, data registry and report production to present to physician groups.
+ Management and oversight of member accounts utilizing a proprietary data analytics tool for patient identification in urologic disease states.
+ Teaching member accounts (external stakeholders) on best practices for data analysis and collection within the tool itself to ensure end-user success.
**Qualifications**
+ Experience working either as a Medical Assistant (5+ years in Urology), or as an RN (with 3+ years of work experience), highly preferred yet neither are required
+ Data entry experience in a production environment, or specifically in a laboratory/healthcare setting is preferred but not required
+ Teaching experience is a plus
+ Attention to detail and the ability to communicate effectively with stakeholders internally and externally, required
**What is expected of you and others at this level**
+ Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
+ Proficient in Microsoft Office applications
+ Knowledgeable in healthcare-related computer applications including practice management, electronic health record, etc.
+ Ability to demonstrate professionalism, compassion, and caring at all times when dealing with others
+ Ability to maintain strict patient, physician, staffs and corporate confidentiality
+ Incorporates and demonstrates customer service strategies in dealing with people in order to achieve the organization's goal of providing quality comprehensive urological care
+ Works well and cooperates with other staff members. Is courteous, tactful, and has a team spirit. Communicates in a clear, concise, effective and timely manner, both orally and in writing. Displays well-developed listening skills
+ Ability to adapt to constantly changing circumstances while maintaining a professional perspective. Engages in continuous learning, adjusts the application of knowledge, skills and abilities while addressing new challenges as contextual realities change
\#LI-LP
\#LI-remote
**Anticipated Pay Range** $54,500.00 - 94,100.00 USD
**Bonus Eligible** - No
**Benefits** : Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close** : 02/12/2025 * if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Director, Physician Practice IT Operations - Navista
Baton Rouge, LA Job
At Navista, our mission is to empower community oncology practices to deliver patient-centered cancer care. Navista, a Cardinal Health company, is an oncology practice alliance co-created with oncologists and practice leaders that offers advanced support services and technology to help practices remain independent and thrive. True to our name, our experienced team is passionate about helping oncology practices navigate the future.
The Director, Physician Practice IT Operations will join forces with business and solution/product leaders to plan, build, execute and deliver the roadmap for the Navista business. The Director will lead a diverse team of technology associates across IT operations and enterprise IT teams while working across multiple geographies to support the IT Practice needs delivered through planning, collaboration and agile product software releases each year. Accountable for driving the Practice IT strategy in support of these value streams, this leader will be responsible to support all technology needs of the practices in the network to ensure day to day operations is smooth, escalations are handled and all opportunities to roll out industry leading differentiated technology assets are fully realized.
**_Responsibilities_**
+ Support the overall IT strategy by meeting department goals and anticipating future needs, identifying, and defining broad solutions to support IT Infrastructure, commercial/clinical applications and data assets within the organization
+ Prioritize and triage organization efforts, escalations, and communications to ensure efficient and effective IT operations.
+ Identify and drive automation and processes improvements to improve the cost of serve for practices.
+ Executive stakeholder management and communication.
+ Coordinates with corporate implementations on providing local technical assistance on all office needs, new site implementations, and office expansions.
+ Oversee and plan support and advisory as applicable for full system's lifecycle, including scoping, support, escalations, patching, planning, and retirement of systems.
+ Manage and lead the IT staff (internal and practice IT staff as applicable), providing guidance, support, and professional development recruits, develops, and supervises technical staff.
+ Assists in identifying, selecting, and managing vendors, including contract negotiations, auditing, and billing.
+ Establishes, implements, and enforces standard system access and user capabilities, works closely with corporate IT on any modifications of the procedures.
+ Provides technical leadership and assistance in developing direction for future data processing requirements.
+ Ensure compliance with relevant regulations and standards, conduct audits, and prepare reports as required.
**Leadership & Communication**
+ Lead and inspire technology teams that are responsible for the end-to-end Practice IT delivery, new product delivery and operations. This includes strategy, discovery, delivery, and measurement.
+ Reinforce a strong service culture by balancing the needs of day-to-day IT needs, product management, service optimization, automation to optimize the ongoing IT Ops spend.
+ Partner with leadership team to achieve organizational and operational objectives and work with select partner vendors as needed.
+ Identify and remove process and organizational bottlenecks.
+ Manage an organizational budget.
+ Conduct reviews, provide career guidance and develop associates & teams through recruiting, training and ongoing coaching.
+ Define and execute the operating model to drive quality and performance, as well as customer and stakeholder satisfaction.
+ High EQ and ability to Influence others and navigate sensitive situations while maintaining positive relationships.
+ Interact with internal and external leaders, including senior management.
**Strategy**
+ Develop the technology strategy in partnership with solution, operations team and leadership and product management teams.
+ Leverage industry and market expertise to drive IT operations efficiency and capture opportunities.
+ Develop strategic partnerships and forge strong relationships with internal and external teams.
+ Maintain roadmap alignment with company and practice offering strategic initiatives.
+ Drive and enable teams to establish and radiate progress toward key metrics to measure success-e.g., key objectives and key results (OKRs), key performance indicators (KPIs).
**Discovery**
+ Support discovery activities with operational and clinical teams - e.g. practice assessment, special project discovery etc.
+ Drive the involvement of all practice leadership team to gather opportunities and help prioritize them with clinical and operational leaders.
+ Ensuring that we deliver on the measures to drive the value to practices and MSO business.
+ Enable continuous and rapid testing & learning to systematically identify and mitigate risks.
**Delivery**
+ Accountable for delivery of all technology initiatives to drive key business outcomes.
+ Manage relationships with vendors or other enterprise services needed to operate and deliver for your area of focus.
+ Provide leadership to ensure security, privacy, and integrity of practice applications and patient/user data.
+ Foster a culture of continuous improvement and root cause problem solving to identify and drive improvements in process and operations.
+ Ensure Agile discipline around releasing differentiated technology products based on rigorous prioritization as understood through discovery and assessment.
**Measurement**
+ Direct the collection and ongoing management of a portfolio of performance metrics to communicate the service metrics of IT Operations and tools/software adoption in practices.
+ Foster a culture of data-driven decision making, by working with stakeholders and product teams to refine strategy based on performance metrics.
**_Qualifications_**
+ Bachelor's degree preferred.
+ Minimum of 15 years of IT experience, including in IT, Commercial Application and Clinical Data Applications preferably in an Oncology practice setting preferred.
+ Minimum of 7 years of proven supervisory/leadership experience.
+ Minimum of 3 years' experience with vendor management and contract negotiations.
+ PMP Certification or 5 years project experience preferred.
+ Proficiency in Microsoft Office (Excel, Word, PowerPoint, Visio).
+ Healthcare industry experience preferably in Oncology preferred.
+ User/Consumer/Clinical Software roll out experience in a large MSO setting preferred.
+ Significant experience with customer relationship management systems, Salesforce.com a plus.
+ Familiarity of regulated healthcare environments (e.g., FDA, HIPAA), data needs nice to have.
+ Demonstrated ability to manage team performance, career and professional development.
+ Demonstrated ability to understand business processes, set IT operation direction and oversee successful software /clinical products roll out.
+ Strong skills in stakeholder management and internal evangelism of IT Operations/service principles.
+ Track record of identifying clinical/applications product software development techniques and hardware/software platforms, and conceptual knowledge of technology standards.
+ Demonstrated problem solving ability that drives operational excellence.
**Anticipated salary range:** $130,700 - $211,050
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 9/6/24 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Patient Navigator
Baton Rouge, LA Job
**_What Individualized Care contributes to Cardinal Health_** Clinical Operations is responsible for providing clinical specialties support and expertise in the areas of advice and consulting, research and patient care to internal business units and external customers.
Individualized Care provides care that is planned to meet the particular needs of an individual patient.
**_Qualifications_**
+ 0-2 years of experience preferred
+ BA, BS or equivalent experience in related field preferred
+ Previous social work experience is preferred
+ LVN is preferred
+ 2-4 years of Case Management experience is preferred
+ Demonstrate effective, empathetic and professional communication
+ Clear knowledge of Medicare (A, B, C, D)
+ 1-2 years of Pharmacy and/or Medical Claims billing and Coding work experience is preferred
+ 1-2 years of experience with Prior Authorization and Appeal submissions
+ Must be able to manage multiple concurrent assignments
+ Must communicate clearly and effectively in both a written and verbal format
+ Ability to work with high volume production teams with an emphasis on quality
+ Able to thrive in a competitive and dynamic environment
+ Intermediate to advanced computer skills and proficiency in Microsoft Office including but not limited to Word, Outlook, and preferred Excel capabilities
+ Previous medical experience is preferred
**_Responsibilities_**
+ Deliver virtual or telephonic educational support to identified patients, caregivers, Healthcare Professionals (HCPs) and their staff to meet all relevant standards as set by the client company
+ Be a champion for each patient and consented care partner(s)
+ Answer inbound inquiries of patients, care partners and HCPs
+ Act as primary point of contact for patients and HCPs
+ Understand a patient's support needs and interaction preferences to deliver a seamless, tailored patient experience that helps each patient complete their pathway to treatment as prescribed by their HCP
+ Establish an ongoing relationship with each assigned patient, starting with Welcome, onboarding, treatment initiation, continuation, and ongoing interactions
+ Provide support and guidance to help ensure patients have access to the patient support program resources by compliantly navigating reimbursement, and mitigating any patient out-of-pocket barriers, as applicable
+ Experience in supporting time sensitive requests and prioritization of assignments and working with a sense of urgency.
+ Investigate and resolve patient/healthcare provider inquiries and concerns in a timely manner
+ Work closely with patients, patient caregivers, healthcare providers. Sonexus Health reimbursement team, the manufacturer's employees, third party vendors to clearly identify issues and provide resolution.
+ Responsible for meeting the newly identified patient, patient caregivers, healthcare providers over the phone to provide education on the drug, disease process, diagnostic testing, support services provided by the manufacturer and review benefit information.
+ Patient Navigators work closely with the Case Managers to coordinate care and educational opportunities for patients, patient caregivers, and healthcare providers regarding the patient journey.
+ Support healthcare providers with Prior Authorization and Appeals submission to Insurance carrier.
+ Exhibit effective communication and tele-management skills.
+ Proactive follow-up with various contacts to ensure patient access to therapy.
+ Converse with callers in an empathetic manner and build rapport
+ Act as patient and healthcare providers single point of contact for all inquiries
+ Possess effective organizational skills, including working on multiple cases simultaneously.
+ Responsible for the identification, intake, documentation, and submission of all Adverse Event Reports occurring in patients which are taking or have previously taken the manufacturer's product.
+ Submit all adverse event reports to manufacturer/third party vendor within stipulated timeframe; additionally follow up if requested to do so.
+ Responsible for addressing Medical Information inquiries from consumers, healthcare providers and other entities, including but not limited to, requests for product information, inquiries about side effects, guidelines for appropriate use of the product, etc.
+ Provide identification, intake, documentation, and submission of all reported Product Complaints, per the manufacturer guidelines.
+ Perform other activities related to the internal initiatives and/or the manufacturer's programs as assigned.
+ Responsible for maintaining HIPAA guidelines.
+ Must adhere to strict guidelines regarding the protection of proprietary educational materials and product information that may be printed or available via email, websites, or other electronic means, provided by the manufacturer.
+ Concurrently handle multiple outstanding issues and ensure all items are resolved in a timely manner to the satisfaction of all parties
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**TRAINING AND WORK SCHEDULES:**
+ Your new hire training will take place 8:00am - 5:00pm CST, mandatory attendance is required.
+ This position is full-time (40 hours/week). Employees are required to work Monday - Friday, 10:00am - 7:00pm CST.
**REMOTE DETAILS:**
+ You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated hourly range:** $26.20 per hour - $37.40 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/01/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Data Scientist, AI CoE
Baton Rouge, LA Job
At Cardinal Health's Artificial Intelligence Center of Excellence (AI CoE), we are pushing the boundaries of healthcare with cutting-edge Data Science and Artificial Intelligence (AI). Our mission is to leverage the power of data to create innovative solutions that improve patient outcomes, streamline operations, and enhance the overall healthcare experience.
We are seeking a highly motivated and experienced Data Scientist to join our team as a thought leader and architect of our AI strategy. You will play a critical role in fulfilling our vision through delivery of impactful solutions that drive real-world change.
**Why Join Cardinal Health's AI CoE?**
+ Make a Real Difference: Contribute to cutting-edge solutions that improve patient care, enhance healthcare operations, and drive positive change in the industry.
+ Work with a Passionate Team: Join a team of highly skilled data scientists who are committed to pushing the boundaries of AI in healthcare.
+ Grow and Develop: Access opportunities for professional growth, mentorship, and development within a dynamic and innovative environment
**Responsibilities:**
+ Lead the Development of Innovative AI solutions: You will be responsible for designing, implementing, and scaling sophisticated AI solutions that address key business challenges within the healthcare industry. This will involve leveraging your expertise in areas such as:
+ Machine Learning (ML): Developing advanced ML models for forecasting, classification, risk prediction, and other critical applications.
+ Generative AI: Exploring and leveraging the latest Generative AI (GenAI) technologies, including Large Language Models (LLMs), for applications like summarization, generation, classification and extraction.
+ RAG Technologies: Building robust Retrieval Augmented Generation (RAG) systems to integrate LLMs with vast repositories of healthcare and business data, ensuring accurate and relevant outputs.
+ Shape Our AI Strategy: You will work closely with key stakeholders across the organization to understand their needs and translate them into actionable AI-driven or AI-powered solutions. You will be a champion for AI within Cardinal Health, influencing the direction of our technology roadmap and ensuring alignment with our overall business objectives.
+ Guide and Mentor a Team of Data Scientists and ML Engineer: You will provide technical guidance, mentorship, and support to a team of skilled geographically distributed data scientists, fostering a collaborative and innovative environment that encourages continuous learning and growth.
+ Embrace a AI-Driven Culture: You will foster a culture of data-driven decision-making, promoting the use of AI insights to drive business outcomes and improve customer experience and patient care.
**Qualifications:**
+ 4-8 years of experience, preferred
+ Bachelor's degree in computer science or related field, or equivalent work experience, preferred
+ Proven AI/ML Expertise: Minimum of 4 years of experience in data science, with a strong track record of success in developing and deploying complex AI/ML solutions.
+ GenAI Proficiency: Deep understanding of Generative AI concepts, including LLMs, RAG technologies, embedding models, prompting techniques, and vector databases.
+ Healthcare Data Acumen: Extensive knowledge of healthcare data, including clinical data, patient demographics, and claims data. Understanding of HIPAA and other relevant regulations, preferred.
+ Cloud Computing Expertise: Experience working with cloud platforms like Google Cloud Platform (GCP), Azure, or AWS for data processing, model training, evaluation, monitoring, deployment and support.
+ Leadership and Communication: Proven ability to lead data science projects, mentor colleagues, and effectively communicate complex technical concepts to both technical and non-technical audiences.
+ Strong Technical Skills: Proficiency in Python, statistical programming languages, machine learning libraries (Scikit-learn, TensorFlow, PyTorch), cloud platforms, and data engineering tools.
+ CI/CD Automation: Experience in building and implementing CI/CD pipelines for ML models and other solutions, ensuring seamless integration and deployment in production environments.
+ REST API Development: Familiarity with RESTful API design and implementation, including building robust APIs to integrate your ML models and GenAI solutions with existing systems.
+ Software Engineering Best Practices: Working understanding of software engineering patterns, solutions architecture, information architecture, and security architecture with an emphasis on ML/GenAI implementations.
+ Data Engineering: Experience in building end-to-end ML pipelines, from data ingestion and feature engineering to model training, deployment, and scaling.
+ Agile Methodologies: Experience working in Agile development environments, including Scrum or Kanban, and a strong understanding of Agile principles and practices.
+ DevSecOps: Familiarity with DevSecOps principles and practices, incorporating coding standards and security considerations into all stages of the development lifecycle
**Anticipated salary range:** $93,500 - $133,600
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/04/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
\#LI-Remote
\#LI-AP4
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Senior Consultant, UX Researcher Lead
Baton Rouge, LA Job
The Cardinal Health Pharma ecommerce team is looking for a Lead UX Researcher to help us create digital experiences that empower patient care. We are looking for a passionate researcher and team player who will be part of a massive digital transformation effort. The Lead, UX Researcher will be responsible for uncovering our customer's unmet needs and triangulating potential usability issues using a variety of data points including website analytics.
**Essential functions:**
This Lead UX Researcher will use a mixed-methods approach in uncovering and defining user needs. They will analyze data gathered through a variety of generative and evaluative research methods and present findings to stakeholders across the organization. They will help establish benchmarking efforts on a regular cadence, leverage analytics and other data sources to identify potential usability issues and areas for future enhancement, and validate whether or not digital transformation efforts are meeting the needs of our users. The Lead UX Researcher will apply these skills and work directly with product and design stakeholders across multiple teams and products to create excellent customer experiences.
**Responsibilities:**
+ Conduct or support UX research efforts including generative and evaluative methods across a wide variety of capabilities
+ Conduct or support research using analytics, previous UXR findings, survey results, customer service call logs, and internal usage reports to triangulate potential usability issues and uncover unmet customer needs
+ Translate research data gathered into actionable recommendations that help inform future iteration
+ Establish a regular cadence for benchmarking experiences
+ Deliver recommendations to business partners and leaders in a consumable and actionable way
+ Leverage UXR to inform strategic direction on future and current transformation efforts
+ Conduct moderated and unmoderated studies
+ Partner closely with cross-functional partners UX design, Product, Customer support, Sales, IT and others
+ Mentor and guide UXR colleagues to ensure implementation of best practices and aid in their continued growth
+ Some travel required, including to visit customers within the Lead UXR's local area
**Qualifications:**
+ 5+ years of experience conducting, analyzing and communicating user research findings and insights preferred
+ Master's Degree or higher in HCI, Cognitive science, Psychology, Anthropology or other relevant discipline strongly preferred
+ Demonstrated ability to assess a situation and apply the correct method for uncovering user needs and product opportunities preferred
+ Excellent problem-solving skills preferred
+ Excellent verbal and written communication skills, including presentation and story-telling abilities preferred
+ Familiarity with UX heuristics and web design conventions preferred
+ Demonstrable ability to conduct research using moderated and unmoderated methods preferred
+ Experience working in an agile environment preferred
+ Ability to balance and prioritize multiple work streams at one time preferred
+ Reliable, responsive, and with excellent time management skills preferred
+ Ability to travel (up to 25% of time) as needed to conduct research preferred
+ Ability to create presentations in a variety of formats preferred
+ Familiarity with digital white boarding programs such as Lucid preferred
+ Adaptable to changes in priorities and ways of working preferred
+ Skills with evangelizing and educating stakeholders about UX best practices preferred
+ Understanding of digital accessibility preferred
+ Excellent workshop facilitation skills preferred
**Anticipated salary range:** $121,600 - $156,330
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 03/08/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Analyst, Contracts and Billing
Baton Rouge, LA Job
**_What Contracts and Pricing contributes to Cardinal Health_** Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration, customer and vendor pricing, rebates, billing (including dropships), processing chargebacks and vendor invoices, developing and negotiating customer and group purchasing contracts.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Customer and vendor account set up and maintenance
+ Vendor contract set up and maintenance
+ Billing including pricing research, credit and rebills, credits
+ Processing and claiming of chargebacks
**_Qualifications_**
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 2+ years' experience preferred
+ Proficient in Microsoft Office, especially in Excel and Access
+ Excellent communication and interpersonal skills
+ Previous experience of chargebacks and contracts ideal
+ Sense of urgency, attention to detail and accountability needed
+ Ability to build strong collaborative relationships and communicates effectively
+ Strong organizational skills
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**REMOTE DETAILS** : You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular/Hot Spot connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second) (25Mbps - Minimum) but (50Mbps - Recommended) if nobody else at home streaming.
+ Upload speed of 5Mbps (megabyte per second) (10Mbps - Recommended)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated hourly range:** $21.80 per hour - $31.19 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 3/15/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Project Manager
Baton Rouge, LA Job
**_What IT Program & Project Management contributes to Cardinal Health_** IT Program & Project Management is responsible for playing a key/critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet project objectives.
+ Proven experience managing, large and high visibility, external pharma client efforts.
+ Demonstrates knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes.
+ Monitors performance and recommends scope, schedule, cost or resource adjustments
+ connects short-term demands to long-term implications, in alignment with the supporting business case.
+ Prioritizes multiple tasks while meeting deadlines
+ communicates project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion.
+ Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success.
+ Connects project objectives to broader organizational goals.
+ Provides input to contracts, reviews contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility.
+ Negotiates with stakeholders to obtain the resources necessary for successful project execution.
**_Responsibilities_**
+ Analyze and recommend solutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services that provide value to our clients.
+ Manage to project budget, scope, client deliverables, timelines, and artifacts daily.
+ Project and Risk management through the use of RAIDD planning
+ Anticipate client needs and proactively make program recommendations to enhance service value.
+ Provide status and coordination to clients including, but not limited to, in-flight project status, issue tracking and resolution.
+ Lead 3rd party vendor communication/coordination.
+ Recommend technical changes/updates/enhancements to current platform and vendor integration landscape to further align with client's strategy and industry advancements.
+ Builds relationships with internal business owners to help streamline processes.
+ Monitor team backlog and prioritize activities to deliver on time, on budget, on scope
+ Recommends new practices, processes, metrics, or models
+ Independently determines method for completion of new projects
**_Qualifications_**
+ Bachelors Degree in related field or equivalent work experience is preferred
+ 5-10 years experience in related field preferred
+ Proficiency in Microsoft Office products preferred
**_What is expected of you and others at this level_**
+ Manages department operations and supervises professional employees, frontline supervisors and/or business support staff
+ Participates in the development of policies and procedures to achieve specific goals
+ Ensures employees operate within guidelines
+ Decisions have a short-term impact on work processes, outcomes, and customers
+ Interacts with subordinates, peer customers and suppliers at various management levels may interact with senior management
+ Interactions normally involves resolution of issues related to operations and/or projects
+ Gains consensus from various parties involved
**TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST.
**REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. **Dial-up, satellite, WIFI, Cellular connections are NOT acceptable** .
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated hourly range:** $103,500- $147,850
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/18/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Strategic Market Director (SMD), National Accounts (Kaiser) - Johnson & Johnson HCS Inc.
Baton Rouge, LA Job
Johnson & Johnson Health Care Systems Inc. Strategic Customer Group is recruiting for a Strategic Market Director (SMD), National Accounts. This is a field-based role; residing in the United States, with the East Coast being preferred. Johnson & Johnson Health Care Systems Inc. provides account management and customer support services to key health care customers, including hospital systems and group purchasing organizations, leading health plans, pharmacy benefit managers, and government health care institutions. The company also provides contract management, logistics and supply chain functions for the major Johnson & Johnson franchises.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *********************
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.
We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued, and our people can reach their potential.
At Johnson & Johnson, we all belong.
The Strategic Market Director, National Accounts:
+ Has direct responsibility to establish, maintain and enhance product access through optimal formulary positions, drive sales growth by leading local market selling and pull through and optimizing price through sound negotiating strategies for the pharmaceutical products
+ Negotiates terms and conditions of contracts, providing access for products using clinical and economic value propositions, as well as marketing resources, to obtain favorable access for patients.
+ Navigates the complex payer marketplace and works to achieve maximum account penetration to increase scope and areas of influence within assigned Accounts which may include health plans, state or local governments, physician medical groups or other payer organizations.
+ Completes customer calls and meets with assigned accounts to further advance Johnson and Johnson Pharmaceutical product status, accessibility, and use, as required.
+ Sets appointments and presents technical information in group presentations and one-one interactions.
+ Collaborates regularly with other Strategic Market Directors, National Account Directors, Region Business Directors, Division Managers and other J&J partners to ensure open lines of communication and synergistic efforts within the accounts.
+ The individual will interact with RWV&E and MSL's to utilize their expertise and support with customer accounts.
+ Collaborates with Brand, Finance, HCS, Legal, Value Access and Pricing (Pricing Strategy) and Offer Development teams to provide account information and influence product decision-making aligned to Brand access strategies.
+ Provides leadership, analysis , identifying opportunities for share growth and seeks to develop Regional synergies that both enhance the Company position and result in National impact.
+ Interacts as appropriate with field sales management to develop local pull through strategies and ensure growth is maximized within the assigned geographies.
+ Is accountable to develop customer specific, data driven account strategies to capitalize on new business opportunities across all assigned product lines.
+ Serves as the voice of the customer and collaborates with internal partners such as Brand, Contracting, and Finance to incorporate their concerns and interests into brand strategy.
+ Serves as a resource in the role of subject matter expert to all internal partners on the business models, market trends and trends of payers on reimbursement and access within their assigned geographies.
+ Responsibilities must be carried out with strict adherence to Johnson & Johnson and HCC guidelines.
**Qualifications**
Qualifications:
+ A minimum of a Bachelor's Degree is required.
+ A minimum of 6 years' healthcare industry experience is required.
+ A minimum of 3 years of sales, marketing, contracting or related experience is required.
+ Knowledge of formulary processes, contractual negotiations and implementation, and healthcare industry trends is required.
+ The ability to understand multiple disease states, therapeutic areas, clinical and pharmacoeconomic data.
+ This position requires the ability to regularly use discretion and judgment and to establish an effective work schedule that accommodates frequent disruptions to routines and flexible work hours in accomplishing objectives.
+ This position requires travel (up to 30%), within the territory listed, including meetings and training, and some overnights.
+ Candidates must possess a valid driver's license issued in the United States and must successfully complete a background investigation, to include a review of your driving record history.
Preferred:
+ A minimum of two years of pharmaceutical, medical/surgical or device sales management experience is preferred.
+ Payer experience is preferred.
+ Experience working in channels such as large payers, national and regional health plans, state and local governments, PBM's, SPP's and Physician Medical Groups is preferred.
+ Prior account management experience or experience with health plans is preferred.
+ Prior experience with Director and Senior Level Health Plan Executives within the assigned geographical area is preferred.
+ Experience leading people is preferred
+ This position is field- based covering customers in the mentioned territory and the preferred candidate would reside within the territory.
The anticipated base pay range for this position is $131,000 to $226,550.
The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis.
Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
+ Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
+ This position is eligible to participate in the Company's long-term incentive program.
+ Employees are eligible for the following time off benefits:
+ Vacation - up to 120 hours per calendar year
+ Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year
+ Holiday pay, including Floating Holidays - up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year
Additional information can be found through the link below. *********************************************
Johnson & Johnson Family of Companies are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Manager - Application Development & Maintenance
Baton Rouge, LA Job
**What Application Development & Maintenance contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.
**Job Summary**
LRCGQ IT is accountable for all technology solutions for the Legal, Regulatory Compliance, Government Relations, & Quality (LRCGQ) organization. The team is comprised of various product-centric development teams leveraging agile delivery methodologies that focus on custom software as well as commercial of the shelf solutions in the following areas:
+ Controlled Substances Monitoring Program (CSMP): Electronic Order Monitoring, Customer Due Diligence, & Reporting technology, Controlled Substance Ordering System (CSOS) platforms support & governance
+ Quality & Regulatory Affairs (QRA) technology (e.g., Federal & State regulatory reporting, Product Recalls, Quality Management System (QMS), various QRA Web applications)
+ Legal & Compliance technology (e.g., eDiscovery, matter management, e-Billing, document / contract management, Healthcare Professionals Interactions, Data privacy, etc.)
**Responsibilities**
Manager role will be instrumental in transforming technology and supporting multiyear technology evolution for Control Substance Monitoring Program (CSMP) ongoing due diligence initiatives. Candidate for this job should have a desire to understand complex regulatory requirements and to apply that understanding to multiple and disparate systems. This role will require working closely with multiple external Pharmacy Management System (PMS) vendors and chain customers to fulfill Pharmacy Data Collection process/automations.
+ Lead large agile teams to plan and delivery new feature implementations.
+ Manage and optimize Pharmacy Customer Data (PCD) team and data collection process from external and Internal sources. Apply business rules around PCD to address CSMP business requirements
+ Provide leadership to team developing and maintaining cloud-friendly applications using multiple cloud-based technologies driving automated testing and continuous integration/continuous delivery.
+ Implement data governance, promote data consistency, and introduce AI to help automate and streamline Regulatory and CSMP processes.
+ Own and drive actions around different compliance and resiliency plans for PHI applications.
+ Demonstrate general understanding of hardware/software platforms including but not limited to operating systems, databases, application servers, web servers and integration technologies.
+ Demonstrate conceptual knowledge of architecture standards and database and operating systems.
**Qualifications**
+ 8-12 years of experience preferred.
+ Application development experience as a solution owner preferred.
+ BA, BS or equivalent experience in related field preferred.
**What is expected of you and others at this level**
+ Manages department operations and supervises professional employees, front line supervisors and/or business support staff
+ Participates in the development of policies and procedures to achieve specific goals
+ Ensures employees operate within guidelines
+ Decisions have a short term impact on work processes, outcomes and customers
+ Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management
+ Interactions normally involve resolution of issues related to operations and/or projects
+ Gains consensus from various parties involved
**Anticipated salary range:** $121,600 - $182,385
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 01/17/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Pharmacy Technician
New Orleans, LA Job
**Sign On Bonus** + Now offering a $1500 new hire sign-on bonus!! **What does Nuclear Pharmacy contributes to Cardinal Health?** Nuclear Pharmacy is responsible for providing radiopharmaceuticals and other drugs to medical care providers under highly regulated State and Federal guidelines may also consult with or advise physicians and nuclear medicine technologists on the safe and efficacious use of radioactive drugs for diagnosis and therapy
Click here to watch a short video about what a Nuclear Pharmacy Technician does at Cardinal Health (********************************************************************************************************************************************
**Schedule**
+ Full-Time 40 hours per week. Typical schedule is Monday through Friday from 7:30a to 3:30, but able to rotate when needed for a 2:30a to 10:30a shift. Rotating weekends as well. Candidate must be flexible to work different days, hours and schedules based on business needs.
**Pay Rate:** $19.00 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 12/26/2024 *if interested in opportunity, please submit application as soon as possible.
**_Responsibilities in this role_**
Under the immediate direction of a qualified licensed Staff Pharmacist, you will be trained to draw, dispense, and package radiopharmaceuticals in accordance with the regulations of the State Board of Pharmacy. Many of your duties will include:
+ Prepare prescriptions by typing labels and obtain Staff Pharmacist approval
+ Draw doses into either a syringe or vial
+ Perform quality assurance tests on instruments and radiopharmaceuticals in accordance with Federal, State, Company and manufacturer's guidelines
+ Receive, document, and store incoming and outgoing pharmaceuticals according to the Department of Transportation and Company guidelines
+ Maintain computer inventory and records to ensure proper utilization of materials and accounting for Rx drugs
+ Assist and/or perform in the labeling of blood cell products
+ Perform general laboratory and facility clean up
+ May perform clerical and administrative services including maintenance of daily records, preparation of receipts, report preparation, and maintenance of billing records
+ Make deliveries to accounts with company vehicles as needed
+ Speak with customers and address questionsand/or concerns via telephone
+ Works under close supervision. All work is reviewed for accuracy. Any deviations from the norm are approved by the supervisor before proceeding
**_Qualifications_**
+ High school diploma, GED or equivalent, or equivalent work experience, preferred
+ State Pharmacy Technician license or national pharmacy technician registration/license required
+ Pharmacy Technician certification required
+ Previous experience working as a Pharmacy Technician is highly preferred.
+ Past IV experience is a plus
+ Valid driver's license and good driving record required.
+ Minimum of 18 years of age due to driving of company owned vehicle
+ Ability to lift up to 75 lbs required
+ Strong verbal and written communication skills required
+ Strong customer service skills required
+ Flexibility to work various shifts is preferred
+ Comfortable performing repetitive motions/tasks is required
+ Comfortable working in a nuclear environment is required
+ Ability to work weekends or be in a weekend rotation required.
+ Ability to work holidays or be in a holiday rotation required
+ Ability to work on call or be in an on call rotation required
+ Ability to work overtime with little or no advance notice required
+ Demonstrated ability to use technology such as computers, smart phones and tablets
**_What is expected of you and others at this level_**
+ Applies basic skills and techniques to complete routine tasks within assigned area
+ Maintains appropriate licenses, training and certifications
+ Works on basic and routine assignments
+ Works within clearly defined Standard Operating Procedures and/or scientific methods
+ Adheres to all quality guidelines
+ Works under close supervision. All work is reviewed for accuracy
+ Any deviations from the norm are approved by the supervisor before proceeding
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Hospital Pharmacy Technician PRN
Hammond, LA Job
With over 45 years of experience in helping hundreds of hospital and outpatient pharmacies, we provide access to best practice strategies and tactics to control costs, improve workflow and enhance safety. Cardinal Health Innovative Delivery Solutions is one of the largest employers of acute-care pharmacist in the United States. Cardinal Health is the employer of choice for pharmacists because we offer a variety of career opportunities in pharmacy leadership, clinical specialties, remote order entry, business management, medication therapy management and more.
This position is a PRN as needed pharmacy technician position. This position is located in Covington, LA at an LTAC Pharmacy managed by Cardinal Health. There may be opportunity for more hours at the Hammond, LA facility as well.
Responsibilities:
* Inputs patient data and prescription information into pharmacy information management system
* Assists the Pharmacist in filling prescription orders, as permitted by the State Boards of Pharmacy
* Prepares medications for dispensing, packaging and shipment.
* Enters medical supply orders in pharmacy system
* Maintains knowledge of and abides by applicable pharmacy laws and regulations
* Takes inventory, places orders, checks in drugs and supplies, stocks shelves and removes out-of-date items from the inventory
* Communicates with all customers (patients, clinics, care-givers, physicians) in a pleasant and professional manner
Qualifications
* High school degree or equivalent
* State Pharmacy Technician license or national pharmacy technician registration/license required
* Previous experience working as a Pharmacy Technician is highly preferred
* In-patient hospital pharmacy experience highly preferred
* Ability to work well in a team
* Strong verbal and written communication skills required
* Strong customer service skills required
* Comfortable performing repetitive motions/tasks is required
* Ability to manage several tasks at the same time; Ability to focus on tasks ; Ability to evaluate operating conditions ; Ability to exercise sound judgment
* Past IV experience is a plus
* Demonstrated ability to use technology such as computers, smart phones and tablets
* Flexibility with schedule
What is expected of you and others at this level
* Applies acquired knowledge and skills to complete standard tasks
* Readily learns and applies new information and methods to work in assigned area
* Maintains appropriate licenses, training and certifications
* Works on routine assignments that require some problem resolution
* Works within clearly defined standard operating procedures and/or scientific methods
* Adheres to all quality guidelines
* Works under moderate degree of supervision
* Work typically involves regular review of output by work lead or supervisor
* Refers complex unusual problems to supervisor
Pay rate: $15.40 - $22.10 per hour
Bonus eligible: No
Benefits: Paid time off in compliance with applicable laws
Application window anticipated to close: 2/10/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
Capital Sales Consultant, Sports - Southwest US
Louisiana Job
Johnson & Johnson is recruiting for a Capital Sales Consultant, Sports for DePuy Synthes located in the Southwest US. Geography will include Southern CA, AZ, NM, West TX, CO, MO, East WY, Northeast NE. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *********************
The Capital Sales Consultant, Sports will support selling and achieving objectives for the PureVue Visualization System, VAPR Radiofrequency System, and FMS Fluid Management System in the assigned territory. The Capital Sales Consultant, Sports is responsible for collaboration with local Sports sales teams to achieve their objectives.
The Capital Sales Consultant, Sports will report directly to the Regional Sales Manager, Sports Capital.
Key Responsibilities:
* Must be able to learn/know sports procedures in the arthroscopic space enabling the successful application and sale of the entire DePuy Synthes Sports Capital Product Portfolio (PUREVUE, VAPR, FMS). Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.
* Secondarily, must be knowledgeable on use of PUREVUE in specialties outside of orthopedics: (ENT, general surgery, etc.)
* Develop and execute quarterly business plans for targeted accounts for the assigned portfolio of capital equipment in partnership with local Sports field sales organization and Account Management.
* Develop relationships with both clinical and economic champions at new and existing accounts to best understand customer needs, capital buying cycle, preferred mode of new technology acquisition. Identify and convert capital sales and program opportunities in the assigned territory.
* Work with the Offer Development, Finance, Account Management, and field sales organization to develop appropriate capital offering (Rental, Lease, Share Shifts) and drive implant sales growth.
* Present and negotiate capital pricing and program performance terms with the customer in collaboration with Account Management leaders and the field sales organization
* Work with the customer to ensure customer can achieve their clinical and economic goals with the new technology and overall customer satisfaction driving higher customer retention rate.
* Must develop and maintain expert level knowledge on all assigned capital equipment products and demonstrate a firm grasp of industry trends, understands market conditions, and develop strategies to stay ahead of the competition. Complete all assigned training in timely manner.
* Collaborate with cross-functional teams and critical business partners to develop and execute customer/product specific sales strategies and tactics.
* Ensure timely, accurate reporting of any complaints or technical issues, following documented procedures.
* Open to travel to meet and support customers with any technical product and or service related issue on short notice.
* Complies with and maintains an active and ongoing commitment to compliance with all company policies and applicable federal, state and local laws, including but not limited to HIPPA, Sunshine Act and the other guidelines on interaction with US Healthcare Professionals.
* Responsible for the execution of business plan to meet/exceed all capital sales goals in alignment with direction from the Regional Sales Manager, Sports Capital.
* Work collaboratively with adjacent business partners, & company support personnel to carry out the achievement of overall business unit goals.
* Encourages soft tissue sales consultant trainings and hosts physician familiarization sessions (dinner programs, case observations, online training).
* Work with the marketing, professional education, and commercial education teams to participate in training events, trade shows, customer visits.
* Aligns with Regional Sales Manager, Sports Capital to work with internal business partners (HCC, Legal, Deal Desk, DLL, ASC team etc.) to ensure compliance with J&J capital sales process requirements for deal proposals.
* Assist and inform Capital Equipment Specialist, Field Service Enablement team and Sports Consultant team with customer related activities and equipment logistical needs.
* Analyze product performance and gain insights around engagements in customer facilities focused on optimizing the performance of products (both capital and consumables products), as well as optimize environments in which our products are used.
* Input all opportunities into Lighthouse CRM and actively manage with updates; inform Regional Sales Manager, Sports Capital
* Focus on customer satisfaction and retention through OR presence and validation of equipment usage after install. Identify areas of improvement to improve satisfaction and retention. Collaborate with CES and Sports SC to provide actions.
* Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability. Ensure all promotional materials are maintained in a presentable manner.
Leadership:
* Ability to manage change through CREDO leadership behaviors
* Ability to lead external engagements, build credibility, and gain influence with surgeons and administrative customers alike.
* Ability to successfully work within a matrix organizational environment and demonstrate an enterprise mindset to influence/deliver results without direct authority.
* Must adhere to the highest standards of professionalism, ethics and compliance, and actively support our compliance program-related initiatives, programs, trainings, and activities.
* Must comply with all applicable laws and regulations relating to DePuy Synthes' business activities and Policies and Procedures of the Health Care Compliance Program and Johnson and Johnson Business Code of Conduct.
The anticipated base pay range for this position is $94,000 to $151,800.
The Company maintains a highly competitive sales incentive compensation program. Under current guidelines, this position is eligible for participation in this program in accordance with the terms of the applicable plan.
This position is eligible for a car allowance through the Company's Fleet program.
* Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
* Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
* This position is eligible to participate in the Company's long-term incentive program.
* Employees are eligible for the following time off benefits:
- Vacation - up to 120 hours per calendar year
- Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year
- Holiday pay, including Floating Holidays - up to 13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
* For additional general information on Company benefits, please go to: - *********************************************
This job posting is anticipated to close on January 22nd, 2025. The Company may however extend this time-period, in which case the posting will remain available on *************************** to accept additional applications.
Director, Physician Programs, West Coast - Abiomed
Baton Rouge, LA Job
Johnson & Johnson is currently recruiting for a US Director, Physician Programs to join our Abiomed team and to be located on the West Coast in the United States. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *********************
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.
We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.
At Johnson & Johnson, we all belong.
The US Director, Physician Programs is a key leadership role within Healthcare Solutions, responsible for developing and managing a high-performing team, building strategic relationships with healthcare executives, and building MCS programs within and across IDNs to drive growth at targeted accounts. This role will establish and execute account strategies to align internal resources with customer needs, ensuring integration of solutions that support both the company's and customers' long-term objectives.
This role demands a driven, strategic leader with the vision to shape and grow key account relationships within the healthcare sector, creating and delivering impactful solutions that highlight clinical and value based solutions aligned with our mission to improve patient care and operational outcomes.
Key Responsibilities
Team Leadership
+ Recruit, develop and maintain a team of highly functional leaders, setting direction, and overseeing performance to drive team success within Healthcare Solutions.
+ Ensure all activities adhere to the highest standards of integrity and comply with regulatory requirements, company policies, and industry standards, maintaining full compliance with governing bodies.
Strategic Relationship Development
+ Cultivate sustainable relationships with healthcare executives, clinicians, and other key decision-makers to support account growth, strategic alignment, and increased influence in the market.
+ Coordinate with internal resources to address customer needs and facilitate the successful adoption of solutions, fostering strong internal and external relationships to ensure cohesive program execution.
Account Strategy & Planning
+ Lead the development of comprehensive account plans for healthcare systems and IDNs. Collaborate across functions (e.g., Healthcare Solutions, Commercial Team, Professional Education, Data Analytics) to align customer needs with internal capabilities.
Account Assessment & Optimization
+ Analyze customer data, assess needs, and work with field sales and other commercial resources to enhance customer satisfaction and achieve business objectives.
**Qualifications**
+ Education: Bachelor's Degree (Master's Degree preferred)
+ Experience: 15+ years in customer facing roles in medical device or healthcare related industry with diverse experience in sales, strategic accounts, marketing, and/or finance; 5+ years in people leadership with proved track record of success. Preference given to healthcare experience in the MCS or Cardiovascular space.
+ Travel: Ability to travel extensively, INCLUDING weekends (up to 80%)
+ Prior KOL management experience
+ Prior experience creating and implementing strategic programs within and across health care systems
+ Strong ability to navigate multiple stakeholders and align cross functional resources to support a successful implementation to an account strategy
+ Mastery of cardiac anatomy and clinical data
+ Strong understanding of U.S. healthcare policy, hospital, and physician reimbursement
+ Exceptional interpersonal skills, capable of building relationships across organizational levels (both internally and externally)
+ Balance between strategic planning and tactical execution
Preferred Qualifications
+ Education: Bachelor's or Master's in Business, Marketing, Life Sciences, or related field
Skills:
+ Advanced communication skills, particularly in setting performance expectations
+ Results-driven with clear goal-setting abilities
+ Business acumen with a solid understanding of organizational dynamics
+ Strong project management capabilities
+ Advanced MS Office proficiency (Excel, PowerPoint)
Key Working Relationships
+ Internal: Collaborates with Professional Education, Therapy Awareness, General Managers, Commercial Marketing, Global Strategic Marketing, HR, and Data Analytics.
+ External: Manages partnerships with customers and third-party vendors
Decision-Making Authority
This position holds decision-making authority for hiring, pay adjustments, promotions, performance reviews, and budget recommendations.
The anticipated base pay range for this position is $180,000-$200,000. The Company maintains a highly competitive sales incentive compensation program. Under current guidelines, this position is eligible for participation in this program in accordance with the terms of the applicable plan.
This position is eligible for a car allowance through the Company's Fleet program.
Benefit Information:
+ Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
+ Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
+ Employees are eligible for the following time off benefits:
+ Vacation - up to 120 hours per calendar year
+ Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year
+ Holiday pay, including Floating Holidays - up to 13 days per calendar year
+ Work, Personal and Family Time - up to 40 hours per calendar year
For additional general information on Company benefits, please go to: ********************************************* ( *********************************************)
This job posting is anticipated to close on 12/30/2024 The Company may however extend this time-period, in which case the posting will remain available on *************************** to accept additional applications.
Belintra Product Specialist
Baton Rouge, LA Job
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do.
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
+ Medical, dental, and vision insurance, available on first working day
+ 401(k), eligibility after one year of service
+ Employee stock purchase plan
+ Tuition reimbursement
**Belintra Product Specialist** : Owens and Minor is seeking a dynamic and results-oriented Sales Professional to join our team. The ideal candidate will have a strong understanding of the annual budgeting processes and a proven track record in navigating the intricacies of the sales cycle for sterile processing and operating room equipment. As a key member of our sales team, you will play a crucial role in identifying, prospecting, and closing. Ideal candidates are able to meet with potential clients, both in and out of the Owens & Minor Distribution network. This position requires a combination of strategic thinking, relationship-building skills, and a deep understanding of the medical capital equipment market.
**Product:** Belintra storage and SteriSystem.
**Territory:** This territory will cover 1/3 of the US to include SoCal, Phoenix, New Mexico, Oklahoma, Texas, Arkansas, Louisiana, Tennessee, and Alabama. 1-2 overnights a week will be required to cover the territory effectively.
**Call Points:** Sterile Processing, Supply Chain, OR Storage/Managers
**Scope:**
This individual must be a self-starter who is willing and able to hold themselves accountable for all aspects to the business. The ideal candidate is willing to generate leads, collaborate with teammates to generate leads, and complete the sales cycle. If you are a proactive, goal-oriented professional with a passion for medical capital equipment sales and possess a keen understanding of annual budgeting, sales cycle, and CPQ software we invite you to apply and contribute to our organization's success.
Responsibilities:
+ Market Analysis: Conduct thorough market research to identify potential clients, industry trends, and competitive landscapes to develop effective sales strategies.
+ Prospecting and Lead Generation: Proactively target sterile processing and perioperative directors to explain the benefits of SteriSystem.
+ Relationship Building: Establish and nurture strong relationships with key decision-makers within target organizations to understand their capital equipment needs and position our offerings as valuable solutions.
+ Sales Presentations: Develop and deliver compelling sales presentations that effectively communicate the features, benefits, and values of the SteriSystem.
+ Onsite Assessments: Conduct thorough site visits to gather a complete understanding of the customer's space, goals, pain-points, and processes using pictures, videos, and drawings to develop a tailored proposal.
+ Technological Understanding: Ideal candidate has a strong understanding of design tools, with the ability to create an accurate and effective drawings that illustrate the benefits of offerings.
+ Budgetary Understanding: Work closely with customers to understand their annual budgeting processes and align our solutions with their financial objectives.
+ Sales Cycle Management: Guide customers through the entire sales cycle, from initial contact to contract negotiation, closure, and follow-up, ensuring a seamless and positive experience to ensure repeat customers.
+ Collaboration: Collaborate with cross-functional teams, including clinical products specialists, leadership, distribution partners, marketing, and customer support, to ensure a cohesive and customer-focused approach.
+ Sales Reporting: Provide regular updates on sales activities, progress against targets, and market feedback to the sales leadership team.
Qualifications:
+ Education: Bachelor's degree is required.
+ Capital sales experience a plus
+ Ability to navigate the OR
+ Experience: Proven track record of at least 3-5 years in capital equipment sales, and business to business sales. Medical sales background is preferred.
+ Industry Knowledge: Familiarity with the medical capital equipment market, industry trends, and competitive landscape.
+ Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex concepts in a clear and concise manner.
+ Negotiation Skills: Strong negotiation skills with the ability to navigate complex sales scenarios and close deals.
+ Results-Driven: A self-motivated individual with a results-driven mindset and a commitment to achieving and exceeding sales targets.
+ Availability: Travel 60% (Southern United States Territory)
\#LI-CS2
If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
Owens & Minor (O&M) is a global healthcare company providing innovative products and solutions across the continuum of care. Our integrated technology, products, and services empower healthcare providers and manufacturers as they make a difference in the lives of patients every day. O&M is headquartered in Richmond, Virginia and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America. We are proud to service healthcare industry customers in 90 countries where we do business today.
**Life at O&M**
When you become an Owens & Minor teammate, you're joining a diverse, vibrant organization with a focus on excellence and integrity. Guided by our shared values-Integrity, Development, Excellence, Accountability, Listening-O&M teammates strive to deliver superior service across the continuum of healthcare. O&M is committed to creating a growth-oriented culture that values each teammate's perspective and contributions.
Call Center Representative
Miracle-Ear Job In Lafayette, LA
GREAT PAY POTENTIAL! AWESOME WORK ENVIRONMENT!
IMMEDIATE OPENING: Miracle-Ear is looking for an experienced call center representative. Outbound calling experience is a MUST! If you have experience in collections or inside sales, this may be the perfect position for you. This person will make outbound calls to set appointments from a database list and manage the schedule for multiple clinics.
Requirements
Inside sales or phone sales experience is a plus
Pleasant, professional and articulate phone voice
Competitive spirit
Strong computer skills (word, excel, internet)
Experience in computerized scheduling of appointments
Ability to multi-task and schedule appointments in a fast paced environment
Strong communication skills
Ability to communicate effectively with the elderly and show empathy when needed
Work with a sense of urgency at all times
Benefits
Pay: $13-$14/hour
Hours: Monday-Friday 8:20am-5:05pm
Dental insurance
Health insurance
Paid time off
Vision insurance
About us:
We are Miracle-Ear, the nation's oldest provider of hearing help for the hearing impaired. Our appointment schedulers are critical to our success as they are often the first point of contact for our patients. Come and join a team of professionals who are at the top of their industry and experience a satisfying and rewarding career!
If you need further information, please feel free to call Alma Casares, HR after you have fully read the job posting and applied. ************.