**SHIFT:** Your new hire training will take place Monday-Friday, 8:00am-5pm EST, mandatory attendance is required. Once you have completed new hire training, you will take part in a shift bid to determine your schedule. Shift bid schedule is based on business need. Must be open & flexible to work any hours 8am EST to 9:00pm EST & will also involve Saturday hours.
**_What Customer Service Operations contributes to Cardinal Health_**
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
**_Job Summary_**
Responsible for answering inbound calls from customers to place orders or reorders of medical supplies. Agents will act as a liaison, problem-solving order issues, researching accounts and providing resolutions in a high-volume call center.
The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order.
**_Responsibilities_**
The Customer Care Representative operates as a "Universal Agent", who is able to meet the needs of our customers throughout the entire order placement lifecycle. Ultimately, qualified candidates, will be responsible for providing customer assistance, including, but not limited to, order placement, product information, order status, order discrepancies, and customer complaints for approximately ~60-80 incoming calls per day.
+ Answer incoming phone calls from customers, caregivers, and applicable referral sources regarding various medical supplies while having sincere interest in the speaker
+ Ability to handle high call volumes consistently throughout the workday that range in complexity and sensitivity while maintaining composure with customers
+ Process orders for new and existing customers, collecting necessary information for insurance billing; collect payment as needed
+ Operate company provided hardware and navigate multiple computer programs throughout the day to address customer's concerns
+ Consults with Supervisor or Team Lead on complex and unusual problems
+ Adhere to business processes to ensure all work is being done compliantly and in accordance with regulatory standards
+ Navigate multiple systems and consult with internal resources to provide order status updates to achieve first time call resolution
+ Interpret the meaning of insurance terminology, plans and documentation and explain what it means in an easy-to-understand way
+ Explain our products and offerings to our customers to ensure compatible with customer conditions
+ Identify and communicate appropriate next steps and expectations to customers based upon system messaging, insurance requirements, and order placement process
+ Maintain a positive, empathetic, and professional attitude toward customers and co-workers at all times
**_Qualifications_**
+ High school diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years' experience in high volume call center preferred where communication and active listening skills have been utilized
+ Previous experience working in a remote/work from home setting is preferred
+ Prior experience working with Microsoft Office is preferred
+ Prior experience working with order placement systems and tools preferred
+ Customer service experience in prior healthcare industry preferred
+ Root cause analysis experience preferred
+ Familiarity with call-center phone systems preferred
+ Excellent Phone Skills with a focus on quality
+ Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence, average speed to answer, QA
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**REMOTE DETAILS:** You will work from home, full-time.
_As a work from home employee, the expectation is that you have your camera on when participating in your onboarding/training activities. Please note that work from home is not a substitute for childcare or eldercare, arrangements must be made ahead of your start date. You will be required to have a dedicated, quiet, private, distraction free environment with access to high-speed internet._
**Internet requirements include the following:**
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, WIFI extenders, Cellular/Hot Spot connections are **_NOT_** acceptable.
+ _If having connectivity issues and our IT dept. suspects connectivity issues are due to your ISP or your current set up, we will request that you change providers or rework your set up to not disrupt your daily productivity._
Download speed of (25Mbps - Minimum) but (50Mbps - Recommended) if nobody else at home streaming.
Upload speed of (10Mbps - Recommended)
Ping Rate Maximum of 30ms (milliseconds)
Hardwired to the router
Surge protector with Network Line Protection for CAH issued equipment
**WHO WE ARE:** Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. With 50 years of experience, approximately 48,000 employees and operations in more than 40 countries, Cardinal Health seizes the opportunity to address healthcare's most complicated challenges - now, and in the future.
**Anticipated hourly range:** $15.75/hr. - $18.50/hr.
**Bonus eligible:** NO
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/19/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$15.8-18.5 hourly 43d ago
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Reimbursement Coordinator
Cardinal Health 4.4
Olympia, WA jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
**_Responsibilities_**
+ First point of contact on inbound calls and determines needs and handles accordingly.
+ Creates and completes accurate applications for enrollment with a sense of urgency.
+ Scrutinizes forms and supporting documentation thoroughly for any missing information or new information to be added to the database.
+ Conducts outbound correspondence when necessary to help support the needs of the patient and/or program.
+ Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance.
+ Maintain accurate and detailed notations for every interaction using the appropriate database for the inquiry.
+ Make all outbound calls to patient and/or provider to discuss any missing information and/or benefit related information.
+ Assess patient's financial ability to afford therapy and provide hand on guidance to appropriate financial assistance.
+ Provides detailed activity notes as to what appropriate action is needed for the Benefit Investigation processing.
+ Working alongside teammates to best support the needs of the patient population .
+ Follow through on all benefit investigation rejections, including Prior Authorizations, Appeals, etc. All avenues to obtain coverage for the product must be fully exhausted.
+ Track any payer/plan issues and report any changes, updates, or trends to management
+ Search insurance options and explain various programs to the patient while helping them to select the best coverage option for their situation
+ Handle all escalations based upon region and ensure proper communication of the resolution within required timeframe agreed upon by the client
+ As needed conduct research associated with issues regarding the payer, physician's office, and pharmacy to resolve issues swiftly
**_Qualifications_**
+ 3-6 years of experience, preferred
+ High School Diploma, GED, or equivalent work experience, preferred
+ Patient Support Service experience, preferred
+ Clear knowledge of Medicare (A, B, C, D), Medicaid & Commercial payer policies and guidelines for coverage, preferred
+ Knowledge of Diagnostic Medical Expense and Medicare Administrative Contractor practices, preferred
+ Clear understanding of Medical, Supplemental, and pharmacy insurance benefit practices, preferred
+ 1-2 years experience with Prior Authorization and Appeal submissions, preferred
+ Ability to work with high volume production teams with an emphasis on quality
+ Intermediate to advanced computer skills and proficiency in Microsoft Office including but not limited to Word, Outlook, and preferred Excel capabilities
+ Previous medical experience is preferred
+ Adaptable and Flexible, preferred
+ Self-Motivated and Dependable, preferred
+ Strong ability to problem solve, preferred
+ Bilingual is preferred
**_What is expected of you and others at this level_**
+ Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
+ In-depth knowledge in technical or specialty area
+ Applies advanced skills to resolve complex problems independently
+ May modify process to resolve situations
+ Works independently within established procedures; may receive general guidance on new assignments
+ May provide general guidance or technical assistance to less experienced team members
**TRAINING AND WORK SCHEDULES:**
+ Your new hire training will take place 8:00am-5:00pm CST the first week of employment, mandatory attendance is required.
+ This position is full-time (40 hours/week).
+ Employees are required to have flexibility to work a scheduled shift of Monday-Friday, 8:00am- 5:00pm CST.
**REMOTE DETAILS:**
**You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:**
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. **Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.**
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated hourly range:** $21.40 per hour - $30.60 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 3/21/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate.
Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$21.4-30.6 hourly 9d ago
Director of Business Development, Patient HUB Services
Cardinal Health 4.4
Olympia, WA jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
The Director of Business Development, Patient Hub Services, is responsible for business development within new and existing pharmaceutical manufacturing clients, sales growth strategies, negotiations and building strategic partnerships.
This position will focus on business development within the market verticals of Access and Patient Support, Clinical Services and Reimbursement Services. The Director will build key customer relationships to uncover customer needs to align solutions that address customer goals. The Director will add value by aligning complex product solutions and services with key customer initiatives. The Director will be customer centric, have experience driving growth in a matrixed environment and help ensure all teams deliver on commitments.
This is a remote, work from home opportunity that requires travel for internal and customer facing obligations. This position will report to the Vice President and General Manager of Sonexus Access and Patient Support.
**Territory:** Nationwide
**Responsibilities:**
+ Identify and drive new business development, opportunities, and revenue growth
+ Build and maintain trusted advisor relationships at Pharma decision-making customer levels
+ Lead customer prospecting, negotiations and selling
+ Collaborate with colleagues in existing accounts to identify opportunities. Work with other Sonexus business units to create solutions or value propositions with Pharma organizations
+ Translate healthcare market and customer needs into a well-defined strategy with clear goals, objectives, and actions to drive growth and profitability for the organization. Understand the business and marketing challenges of key prospects
+ Seamlessly map solutions to help customers achieve their HUB and other goals, putting the company in the best position to succeed and earn customer business and loyalty
+ Develop complex financial models, tailored value-added solutions that meet customer business needs and share key learnings with others
+ Oversee, manage and develop responses to requests for proposals (RFPs)
+ Responsible for creating and coordinating client pitch presentations. Organize, direct and make physical arrangements for presentations
+ Manage the creation and execution of Master Service Agreements and Statements of Work with the assistance of Legal, Operations, Finance and IT
+ Remain current on market trends, relevant industry, and job knowledge, by attending conferences, participating in educational opportunities, reading professional publications, and participating in professional network organizations
+ Anticipate internal/external business issues; align execution to deliver our business objectives
+ Inspire, motivate, and create a culture of inclusion, teamwork, and accountability across Cardinal Health
+ Utilize and share expertise and broad business knowledge across business segment and Sonexus Patient Access & Patient Support
+ Demonstrate critical thinking and contribute to innovation
**Qualifications:**
+ Bachelor degree or equivalent experience in related field preferred
+ Minimum of 7+ years business development/sales experience in a related field preferred
+ Experience working for a top-tier pharmaceutical manufacturer, healthcare services company, or patient access HUB provider
+ Experience within Patient Access, Patient Services or Hub services strongly preferred
+ Strong Healthcare industry business acumen, network, and passion for building long term customer relationships
+ Developed positive relationships with high level, decision-maker relationships in the pharma industry with a track record of working with emerging, innovative products and solutions
+ Ability to establish credibility and to be an influencer with pharmaceutical customers as well as with business partners and KOLs
+ Ability to lead and work cross functionally to drive and design solutions for customers
+ Strong executive presence, exceptional leadership skills and organization skills
+ Excellent planning, forecasting, pipeline development and management skills
+ Ability to multitask, prioritize, adapt to change, and work well under pressure
+ Excellent listening and communication skills, including written, verbal, and presentation skills
+ Ability to travel ~35% or as needed
**What is expected of you and others at this level:**
+ Utilizes a broad and deep knowledge to develop innovative new business practices, policies and procedures
+ Contributes to the development of department strategy
+ Works on or may lead highly complex projects of large scope
+ Projects are typically cross functional and have significant and long-term impact
+ Provides solutions that set precedent
+ Negotiates complex or risky technical business issues on behalf of the company
+ Independently defines project, establishes budget, identifies participants and mitigates risk
+ Consults with management to determine project objectives with long-term implications
+ Acts as a mentor to less experienced colleagues
**Anticipated salary range:** $214,200- $278,760 (includes targeted variable pay)
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close** : 1/23/2026 *if interested in opportunity, please submit application as soon as possible.
_The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$214.2k-278.8k yearly 23d ago
Senior Regulatory Affairs Specialist (Hybrid)
Stryker 4.7
Redmond, WA jobs
We are currently seeking a **Senior Regulatory Affairs Specialist** to join our **Medical** **Division** to be based **Hybrid** in **Redmond, Washington.** As part of the Medical Regulatory Affairs team, you will work with the team to maintain medical devices on the market and ensure ongoing compliance.
**What you will do**
+ Support R&D, Marketing and Manufacturing teams with regulatory assessments of proposed changes or product transfers.
+ Identify requirements and potential obstacles for market access distribution (federal, provincial/territorial state, reimbursement, purchasing groups, etc.).
+ Assist in the development of regulatory strategy and updates strategy based upon regulatory changes.
+ Evaluate proposed products for regulatory classification and jurisdiction.
+ Determine requirements (local, national, international) and options for regulatory submission, approval pathways, and compliance activities.
+ Prepare and submit electronic and paper regulatory submissions according to applicable regulatory requirements and guidelines for required products.
+ Provide regulatory information and guidance for product development and planning throughout the product lifecycle to the regulatory groups and others within the organization.
+ Communicate and interact with regulatory authorities throughout the development and review process of a regulatory submission through appropriate communication tools.
+ Evaluate proposed pre-clinical, clinical, and manufacturing changes for regulatory filing solutions and propose plans/strategies (if appropriate) for changes that do not require submissions.
+ Identify, monitor, and submit applicable reports or notifications to regulatory authorities during the clinical research process.
+ Maintain current product registrations and assist with processing registration changes when required.
**What you need**
+ Bachelor's degree in an Engineering, Science, or equivalent field.
+ Minimum of 3 years of experience in an FDA or highly regulated industry required.
+ Minimum of 2 years in a Regulatory Affairs role required.
**Preferred**
+ RAC certification or Advanced Degree (Masters in Regulatory Affairs).
+ Previous experience with US Class II/III medical devices.
+ Experience authoring regulatory submissions for product approval.
+ Experience interacting with regulatory agencies.
+ $88,800.00 - 142,300.00 USD, Annualsalary plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
$88.8k-142.3k yearly 60d+ ago
Technical Account Manager
Cardinal Health 4.4
Olympia, WA jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Job Description**
As the leading provider of comprehensive pharmaceutical commercialization services, Sonexus Health empowers pharmaceutical manufacturers by integrating innovative distribution models with patient access, adherence programs and reimbursement services. Patients start therapy faster and stay compliant longer, while manufacturers own their provider relationships and gain actionable, real-time visibility into how, when and why their products are used.
**Position Summary**
Technical Account Management (TAM) is responsible for playing a key/critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet project objectives. The TAM will also use their rich healthcare domain expertise, along with project management and proactive consulting skills, to solve complex technical challenges for some of the largest pharmaceutical manufacturers in the country. To our clients, this individual will be an expert in combining our technology platform and solutions with their programs to provide maximum benefit to their business and patients.
**Role contribution and responsibilities:**
+ Demonstrates advanced knowledge of Cardinal Health and customer industry, including key competitors, terminology, technology, trends, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health technical offerings match with a customers' unique business needs
+ Demonstrates knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes.
+ Monitors performance and recommends scope, schedule, cost or resource adjustments
+ Connects short-term demands to long-term implications, in alignment with the supporting business case.
+ Prioritizes multiple tasks while meeting deadlines
+ Communicates project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion.
+ Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success.
+ Connects project objectives to broader organizational goals.
+ Provides input to contracts, reviews contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility.
+ Negotiates with stakeholders to obtain the resources necessary for successful project execution.
+ Partners with stakeholders and technologist to implement/automate/operationalize models into day-to-day business decision making.
+ High level of client contact in an Account Management portfolio approach.
**What is expected of you and others at this level**
+ Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Participates in the development of policies and procedures to achieve specific goals
+ Recommends new practices, processes, metrics, or models
+ Works on or may lead complex projects of large scope
+ Projects may have significant and long-term impact
+ Provides solutions which may set precedent
+ Independently determines method for completion of new projects
+ Receives guidance on overall project objectives
+ Acts as a mentor to less experienced colleagues
+ Identifies and qualifies opportunities within service portfolio (including but not limited to technology, program design, services expansion, etc....) with existing client and develops plans for introducing new solutions through collaborative relationships
**Accountabilities in this role**
+ Analyze and recommend technical solutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services
+ Acts as single technical liaison for the client
+ Daily interactions with client to assess and advise client needs and requests
+ Analyze client program, needs and propose solutions and options that provide value to client
+ Recommend technical changes/updates/enhancements to current platform and vendor integration landscape to further align with client's strategy and industry advancements.
+ Manage client deliverables, timelines, and artifacts
+ Monitor team backlog and prioritize activities to deliver on time, on budget, on scope
+ Anticipate client needs and proactively make program recommendations to enhance service value
+ Perform necessary project administration, project status, and risk, issue management
_Qualifications_
+ Master's Degree preferred
+ 3-5 years' experience of client relationship management experience at the account management level preferred
+ Prior experience working in a Specialty Pharmaceutical HUB environment, preferred
+ 8+ years' experience in professional services, healthcare, or related field preferred serving in a technical capacity preferred
+ Proficiency in Microsoft Office products preferred
+ Strong oral and written communication skills, with executive facing presentation experience
+ Strong project management skills
+ Proven ability to learn an application of advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Travel requirement up to 10%
TRAINING AND WORK SCHEDULES:
+ Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
+ This position is full-time (40 hours/week).
+ Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST.
REMOTE DETAILS:
+ You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet.
+ We will provide you with the computer, technology and equipment needed to successfully perform your job.
+ You will be responsible for providing high-speed internet.
+ Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $105,100-$150,100
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 03/15/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$105.1k-150.1k yearly 15d ago
Senior Design Quality Engineer (Hybrid)
Stryker 4.7
Redmond, WA jobs
**Senior Design Quality Engineer** _Redmond, WA_ As a Senior Design Quality Engineer, you'll play a critical role in ensuring our innovative products meet the highest standards of safety and performance. This is your opportunity to influence product development from concept through launch and beyond, driving quality that improves patient outcomes worldwide.
**Work Flexibility:**
Hybrid - must reside within a commutable distance to Redmond, WA and work onsite several times per week.
**What You Will Do**
+ Partner with cross-functional teams to integrate quality requirements into new product development processes.
+ Lead product safety risk management activities, including hazard analysis, DFMEA, and risk assessments for distributed products.
+ Develop and approve validation strategies, plans, protocols, and reports to ensure compliance with design validation policies.
+ Optimize test plans, methods, and sampling strategies to meet regulatory and quality standards.
+ Establish and monitor field performance metrics post-launch; analyze trends and recommend improvements.
+ Drive timely resolution of quality issues, serving as a key contributor in CAPA investigations and risk management activities.
+ Participate in internal and external audits, providing expertise on design controls and product development processes.
+ Lead initiatives to improve quality systems and processes across the organization.
**What You Will Need**
**Required Qualifications**
+ Bachelor's degree in Engineering, Science, or a related field.
+ 2+ years of experience in a highly regulated environment (quality, manufacturing, or engineering).
+ Demonstrated experience contributing to a design development project
**Preferred Qualifications**
+ Bachelor's degree in Biomedical Engineering
+ Prior experience with electromechanical design and embedded software in product development.
+ Knowledge of medical device industry regulations and standards.
+ Familiarity with quality tools such as root cause analysis, sampling plans, and validation testing.
+ Understanding of good design practices, specification development, and industry standards.
$89,400 - $148,900 salary plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
$89.4k-148.9k yearly 16d ago
Staff Software Build Engineer (HYBRID)
Stryker 4.7
Redmond, WA jobs
As a **Staff Build Engineer** at Stryker, you'll play a critical role in supporting our regulated Class III medical device products by driving excellence in build automation and continuous integration. You'll collaborate with talented engineers and cross-functional teams to ensure the timely delivery of high-quality software builds, complete with robust documentation and streamlined deployment processes. Your expertise in software configuration management and CI/CD systems will help power innovation and reliability across our life-saving technologies. At Stryker, we foster a culture of growth, support, and technical leadership-giving you the opportunity to make a meaningful impact while advancing your career.
**What You Will Do**
+ Collaborate with Engineering, Operations, Quality Assurance, and Project Management teams to define and execute software build, release, and deployment projects.
+ Manage source code control systems and software development/automation/test tools and licenses.
+ Develop automated build systems integrated with static code/vulnerability analysis and bug tracking tools.
+ Create efficient deployment processes for medical device software and ensure compliance with industry standards and regulatory requirements.
+ Communicate release activities to stakeholders and incorporate feedback to improve processes.
+ Upgrade legacy build infrastructure to enhance security, maintainability, scalability, and efficiency.
+ Develop and deploy software packages for medical device applications, ensuring all necessary components are included.
+ Conduct code reviews, run static/component analysis tools, and generate reports to maintain high-quality standards.
**What You Need**
**Required Qualifications:**
+ Bachelor's degree in Software Engineering, Computer Science, Computer Engineering, or related discipline.
+ 4+ years of hands-on experience working with build integration and release processes to deliver software.
**Preferred Qualifications:**
+ Proficient in version control systems such as Perforce and GitLab, along with experience using code review, issue tracking, and other software management tools.
+ Strong programming background in C, C++, and C#, with hands-on experience in integrated development environments (IDEs) for complex projects.
+ Skilled in utilizing static and dynamic analysis tools, memory management, code coverage solutions, and advanced techniques for analyzing software integration and deployment processes.
+ Comprehensive understanding of the software development lifecycle (SDLC), leading test methodologies and tools, and a commitment to driving quality processes.
+ Demonstrated ability to collaboratively estimate resources and timelines for code automation and integration tests, and to influence process improvements and best practices within the SDLC.
+ Familiar with regulatory and compliance standards relevant to medical device software, including IEC 62304, ISO 13485, and the FDA's General Principles of Software Validation, as well as expertise in embedded software development, various test frameworks (e.g., NUnit, CppTest, Parasoft), and POSIX-compliant real-time operating systems.
$115,600 - $190,000 salary plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
$115.6k-190k yearly 39d ago
Associate Project Manager - Remote - Open to Candidates in Washington State, Oregon, Idaho, Nevada, Utah
Stryker Corporation 4.7
Seattle, WA jobs
Work Flexibility: Remote Implementation Project Manager (Emergency Care) Make an impact where it matters most. In this role, you will help bring lifesaving Emergency Care technology to customers by leading seamless, well‑orchestrated implementations. You'll be at the center of solution delivery-translating customer needs into fully deployed systems that enable clinicians and first responders to act with speed and confidence. If you're energized by hands-on project ownership and seeing your work directly support critical care, this is an opportunity to thrive.
What You Will Do
* Manage end‑to‑end implementation projects-including large, complex, and high‑revenue customer solutions-driving on‑time and within‑scope delivery.
* Partner with sales teams as needed to define technical solutions and delivery requirements that meet customer needs.
* Create individualized project plans for each assigned customer, including schedules, milestones, and resource coordination.
* Configure systems and ensure technical setup aligns with documented customer requirements.
* Deliver training or coordinate training sessions for customer teams and complete all required documentation confirming readiness for use.
* Coordinate internal and external stakeholders to ensure all tasks are executed according to project plans.
* Monitor implementation progress, proactively mitigate risks, and adjust plans to maintain project timelines and customer satisfaction.
* Verify final system functionality and ensure successful handoff to the appropriate support teams upon project completion.
What You Will Need
Required Qualifications
* Bachelor's degree in Business Management or an equivalent combination of education and relevant experience.
* Minimum 2 years of implementation project management experience.
* Ability to reside in Washington, Oregon, Idaho, Nevada, or Utah (role requires residency in one of these states).
Preferred Qualifications
* Working knowledge of computer systems and web‑based applications.
* Working knowledge of communication technologies (e.g., cellular, Bluetooth, wireless, Computer Aided Dispatch).
Additional Information
* Work arrangement: Remote, must reside in Washington, Oregon, Idaho, Nevada, or Utah.
* Travel: Occasional travel may be required based on customer project needs.
* Driver's license: Valid driver's license may be required for customer site visits.
* Relocation: Not available for this role.
$69,100 - $139,600 salary plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors.
Posted on 1/30/26
Travel Percentage: 20%
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
**_What Advanced Therapy Solutions Contributes to Cardinal Health_** Advanced Therapy Solutions (ATS) is dedicated to supporting biopharma pioneers in delivering cell and gene therapies (CGTs) to patients who need them. From clinical development to commercialization, our experts partner with pharma and payers to ensure these critical therapies reach patients. We have processed over 15,000 CGT orders and support more than 425 active sites of care administering CGTs.
This new specialty pharmacy will serve manufacturers, providers and patients in the cell & gene space (among other areas). The _Sr. Advisor, Payor Engagement Executive (Cell & Gene Specialty Pharmacy)_ will focus on payor engagement and negotiation.
**Location** - Targeting individuals nationwide (fully remote)
**Responsibilities**
+ **Building a Specialty Pharmacy:** Develop and enhance specialty pharmacy capabilities to support the distribution and administration of CGT products.
+ **Payor Relations:** Develop and maintain strong relationships with payors to facilitate smooth negotiations and resolution of coverage issues.
+ **Individual Case Negotiations:** Negotiate agreements with payors to secure coverage and reimbursement rate for advanced therapy / CGT products.
+ **Prior Authorizations:** Manage the prior authorization process for CGT products, including outreach to providers to collect all necessary documentation, submission to payor, follow-up, and resolution of authorization requests.
+ **Expanding Distribution Channels:** Partner with CGT manufacturers to expand their distribution channels, ensuring broader access to innovative therapies.
+ **Claims Adjudication:** Oversee the claims adjudication process, ensuring timely and accurate processing of ATSP claims for CGT treatments.
+ **Compliance:** Ensure all contracting and claims activities comply with regulatory requirements and company policies.
+ **Documentation:** Maintain comprehensive documentation of all negotiations, authorizations, and claims activities.
+ **Collaboration:** Work closely with the pharmacy team, healthcare providers, and manufacturers to ensure seamless coordination of CGT treatments.
+ **Education:** Provide education and training to pharmacy staff on payor requirements and best practices for managing authorizations and claims, as needed.
+ **Leadership.** Ability to make decisions and lead in a startup-like environment, working collaboratively with a small team, and cross-functionally, to effectively grow a new business unit.
+ **Quality and Compliance:** Maintain the highest standards of quality and compliance in all pharmacy operations, ensuring patient safety and product integrity.
+ **Patient-Centric Care:** Foster a patient-centric approach to care, prioritizing patient experience and outcomes through high-touch, personalized services.
+ **Innovation and Collaboration:** Drive innovation and collaboration across the ATS team and with external partners to continuously improve service offerings and patient care.
**Qualifications**
+ Ideally targeting individuals with experience working at a specialty pharmacy, well versed in payor contracting (have led or owned contract negotiation processes for cell & gene therapies, either at a health system or payor) highly preferred
+ Experience with prior authorization approvals and medical/pharmacy benefit billing & coding, both highly preferred
+ Excellent verbal and written communication (to effectively negotiate with different health care stakeholder types)
+ Strong time management to enable prompt follow up to any payor or health system communications
+ Strong relationship building and stakeholder management
+ Demonstrated ability to think strategically and make sound recommendations.
**What is expected of you and others at this level**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Completes work independently and receives general guidance on new assignments
+ Work reviewed for purpose of meeting objectives
**Anticipated Salary Range** $87,700.00 - $137,830.00 USD
**Bonus Eligible** - Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close** : 01/30/2026 * if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$87.7k-137.8k yearly 24d ago
Coordinator, Individualized Care
Cardinal Health 4.4
Olympia, WA jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
**_Responsibilities_**
+ Responsible for handling inbound and outbound calls, with ability to determine needs and provide one call resolution
+ Responsible for reporting adverse events within the required timeframe
+ Create and complete accurate referrals and applications and keep updated on policy or procedural changes
+ Investigate and resolve patient/physician inquiries and concerns in a timely manner
+ Enter detailed information into company proprietary software while conversing via telephone
+ Place outbound phone calls for patient follow ups or confirmations
+ Demonstrate superior customer support talents
+ Interact with the patient referral sources to process new applicants
+ Steward patient accounts from initial contact through final approval/denial
+ Prioritize multiple, concurrent assignments and work with a sense of urgency
+ Maintaining quality and providing an empathetic and supportive experience to the patient by controlling the patient conversation, educating the caller as they provide effective and efficient strategies and processes
**_Qualifications_**
+ High School diploma or equivalent, preferred
+ Previous customer service experience, preferred
+ Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred
+ Knowledge of Medicare, Medicaid and Commercially insured payer common practices and policies, preferred
+ Ability to use well-known and company proprietary software for maximum efficiencies, preferred
+ Maintain a high level of productivity, preferred
+ Ability to multitask while conversing, preferred
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
This position is full-time (40 hours/week). Employees are required to have ability to work the scheduled shift of Monday-Friday, 10:00am- 7:00pm CT.
**REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated hourly range:** $18.10 per hour - $25.80 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 3/22/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
**_What Ethics & Compliance contributes to Cardinal Health_** Ethics & Compliance fosters a culture of integrity, accountability, and ethical decision-making across the organization. Our team partners with business leaders and employees to proactively identify and address compliance risks, provide guidance on regulatory requirements, and ensure our practices reflect the highest standards of conduct. Through education, collaboration, and a risk-based approach, we help safeguard the organization's reputation and support its mission to deliver trusted healthcare solutions.
We are seeking a highly skilled and strategic leader to be responsible for designing, implementing, and overseeing a comprehensive compliance program tailored to the unique operational, legal, and ethical challenges within oncology practice management. With a commitment to fostering a culture of ethical conduct, this Director will ensure that all business practices align with applicable laws, industry's best practices, and the core values of Cardinal Health, supporting both patient care excellence and organizational success.
We believe in the power of community oncology to support patients through their cancer journeys. As an oncology practice alliance comprised of fifty sites delivering multidisciplinary cancer care, Navista provides the support community practices need to fuel their growth-while maintaining their independence.
This role requires a strategic leader who thrives in a dynamic environment and is comfortable making decisions amid ambiguity and shifting priorities. The ideal candidate brings a strong healthcare compliance background, a practical understanding of relevant laws and regulations, and a demonstrated ability to implement risk-based solutions in complex organizations.
**Location** - Fully remote, open to candidates based nationwide (minimal travel, though preference towards those willing and able to travel to physician practices when applicable)
**Responsibilities**
+ Ensure implementation of the elements of an effective compliance program and a strong culture of compliance and ethics.
+ Provides guidance to the business as a subject matter expert on various laws and regulations and company ethical standards, including but not limited to Federal and State Anti-Kick Back Statutes, False Claims Act, Stark Law, Corporate Practice of Medicine, and Business Conduct
+ Conducts quarterly Compliance Committee Meetings with senior management.
+ Participates in annual organizational risk assessment to identify and prioritize potential compliance risks by collaborating with departments and monitoring the regulatory landscape.
+ Develop and implement compliance work plans based on risk assessment results, including objective setting, responsibility assignment, timelines, and monitoring mechanisms.
+ Proactively researches and stays informed on new regulations, laws, and policies that govern our industry and companies, and works to develop others into becoming subject matter experts in our respective areas of responsibility.
+ Identify enhancements or adjustments to Ethics and Compliance activities (e.g., policies, training, monitoring) based on changes in legal requirements and business strategies.
+ Collaborating with company business partners in planning and coordinating efforts related to monitoring and auditing of compliance areas.
+ Identify and report findings, trends, and activities that may indicate a need for change in policies, procedures, internal controls, or training.
+ Collaborate with the Ethics and Compliance Department staff, operations, and other departments, including Legal, Internal Audit, Human Resources, Finance, and others, to ensure thorough investigation of alleged compliance issues or regulatory violations, and that remediation plans are implemented where warranted.
+ Develops and provides compliance training to employees on an annual basis.
+ Lead or oversee compliance related due diligence and integration work.
**Qualifications**
+ Targeting individuals who bring leadership experience at a managed services organization (within healthcare space), strongly preferred.
+ Prior experience building a compliance program, or being significantly involved in a build-out, strongly preferred.
+ Advanced degrees (e.g., MHA, JD, or MBA), preferred not required.
+ Ideally targeting individuals with 8+ years of experience in compliance, preferred
+ Self-motivated and independent, but able to discern when matters should be escalated and when further guidance is needed.
+ Ability to synthesize regulations for applicability to Cardinal Health and provide regulatory guidance to senior management.
+ Experience leading teams and implementing change.
+ Superior organizational and critical thinking skills
+ Project management experience, specifically managing multiple high exposure and fast-paced projects at the same time.
+ Excellent communication skills, both written and oral, including ability to translate legal and compliance requirements
+ Organizational acumen with the ability to tailor recommendations based on audience.
+ Enthusiasm and "self-starter" qualities enabling him or her to manage responsibilities with an appropriate sense of urgency; the ability to function effectively and efficiently in a fast-paced and dynamic environment.
+ Able to travel
_\#LI-LP_
_\#LI-Remote_
**Anticipated Salary Range** $137,300 - $211,200 USD
**Bonus Eligible** - Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close** : 02/21/2026 * if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$137.3k-211.2k yearly 5d ago
Senior Finance Analyst (Hybrid)
Stryker 4.7
Redmond, WA jobs
The **Senior Financial Analyst, FP&A** will be a key team member of our Emergency Care Financial Planning & Analysis team and integral finance partner to the divisional commercial sales teams. **What You Will Do** + Finance business partner for the OCOGS functional areas. Including RAQA and variable.
+ Owns budget and projection planning, business analysis and ad hoc reporting for its assigned functional areas.
+ Partners with COE Inventory team on analysis for inventory adjustments transactions.
+ Partner with strategic sales, trials/certified pre-owned equipment team and serve as a liaison for our secondary market sales business.
+ Responsible for accurate and timely monthly, quarterly, and annual financial close activities - including review of journal entries with auditable support, actual vs budget/projection commentary and reporting, and ensures proper accounting control procedures and systems are in place.
**What You Need**
Required
+ Bachelor's degree
+ 2+ years of related accounting or finance experience
Preferred
+ Exposure to ERP systems ( SAP, BPC) and/or Business Intelligence tools (Power BI) preferred
$69,100 - $123,500 salary plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
**_What Payer Relations & Revenue Cycle Management (RCM) contributes to Cardinal Health_** Revenue Cycle Management enables Cardinal Health's patient-facing HME/DME businesses to deliver financially sustainable care by ensuring accurate payer compliance, clean claims submission, denial prevention, and timely cash collection. Within RCM, Payer Relations / Payer Governance leads enterprise-wide payer engagement and issue resolution to reduce reimbursement disruption caused by payer policy variability, complex authorization and documentation requirements, and inconsistent claim adjudication outcomes. This function owns high-impact payer escalations, denial trend remediation, and payer rule governance to ensure payer requirements and contractual terms are accurately operationalized in systems and workflows-protecting revenue, reducing avoidable denials, and improving cash performance across Medicare, Medicaid, Managed Medicaid, Medicare Advantage, and Commercial payers.
The _Director, Payer Relations (RCM)_ establishes a centralized leader responsible for leading enterprise-wide payer escalation, denial prevention, and payer rule governance efforts to address systemic payer dysfunction impacting reimbursement, denial trends, and cash performance. This role provides strategic and operational oversight of the Payer Advisors, Senior Analysts (Global Denials / Denials Prevention Task Force), and Payer Rules Advisors, and serves as the senior point of accountability for resolving high-dollar payer issues, preventing repeat denials, and ensuring payer requirements are fully operationalized across the revenue cycle.
This Director also serves as the senior escalation authority for complex payer issues and is accountable for ensuring payer contract terms and requirements are accurately executed within systems, workflows, and operational processes to minimize reimbursement risk.
**Location** - Fully remote, open to candidates nationwide (with preference towards individuals willing and able to travel up to 25%)
**Responsibilities**
+ Provide strategic and operational leadership across the Payer Advisors, Senior Analysts (Global Denials), and Payer Rules Advisors, ensuring alignment between payer escalations, denial prevention efforts, and payer rule execution across ADSG (Advanced Diabetes Supply Group), US MED, and Edgepark.
+ Own the enterprise payer escalation and denial prevention strategy, including prioritization of high-risk payer issues, standardized escalation frameworks, and executive-level engagement with health plan Provider Relations and payer leadership.
+ Build and maintain strong, executive-level relationships with health plan Provider Relations leadership and key payer stakeholders to proactively resolve systemic issues and reduce downstream reimbursement risk.
+ Serve as the final escalation point for complex, unresolved payer issues originating from claims, billing, contracting, or AR teams, mediating disputes and driving resolution in alignment with contractual, regulatory, and compliance requirements.
+ Oversee the stand-up and execution of the Denials Prevention Task Force, ensuring enhanced ATB and enterprise analytics are leveraged to identify upstream risk, quantify financial exposure, and drive systemic remediation.
+ Lead fact-based payer engagement, negotiation, and settlement efforts by leveraging enterprise data and analytics to resolve reimbursement delays and recover material dollars at risk.
+ Partner closely with AR Directors to ensure all receivables impacted by payer escalations, disputes, and settlements are accurately identified, flagged, tracked, and actively managed within AR.
+ Collaborate with Market Access, Legal, Compliance, Finance, and Operations teams to ensure payer contract terms, conditions, and requirements are accurately operationalized within billing systems, workflows, and payer configurations to prevent avoidable denials.
+ Provide strategic input and analytical support to payer contract negotiations by identifying historical denial patterns, operational risks, and reimbursement impacts to ensure negotiated terms are executable and aligned with financial objectives.
+ Establish governance, reporting, and key performance indicators (KPIs) across payer issues, denial prevention, and payer rule execution to ensure transparency, accountability, and sustained improvement.
+ Serve as the executive liaison across Revenue Cycle, IT/Data, Finance, and external payers to ensure payer outcomes are translated into operational and financial results.
+ Bring direct, hands-on experience leading escalations with health plan leadership and navigating regulatory and legal escalation pathways, including engagement with CMS and other oversight agencies, to resolve systemic payer issues and enforce payer field accountability.
**Qualifications**
+ Ideally targeting individuals who bring 10+ years of experience in payer relations, managed care, revenue cycle, healthcare finance, or regulatory affairs (with demonstrated success resolving high-dollar payer issues), strongly preferred.
+ Prior leadership experience overseeing payer relations, revenue cycle, or policy governance teams, strongly preferred.
+ Direct experience leading escalations with health plan Provider Relations leadership and engaging regulatory bodies (e.g., CMS) to resolve reimbursement and compliance disputes, strongly preferred.
+ Strong working knowledge of payer contracts, CMS regulations, and escalation mechanisms.
+ Proven ability to lead cross-functional teams and influence executive stakeholders in a complex, multi-entity environment.
+ Highly analytical, with experience leveraging data to support payer negotiations, denial prevention, and performance improvement.
_\#LI-LP_
_\#LI-Remote_
**Anticipated Salary Range** $105,600 - $178,750 USD
**Bonus Eligible** - Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close** : 02/15/2026 * if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$105.6k-178.8k yearly 2d ago
Senior Change & AI Transformation Consultant
Cardinal Health 4.4
Olympia, WA jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
Are you ready to manage change at the forefront of healthcare innovation in patient access and support?
Sonexus is undergoing a major transformation-reimagining how we deliver patient services, integrate emerging technologies & AI, and collaborate across the specialty pharma ecosystem. We're looking for a Senior Change Consultant who's not just experienced but energized by the opportunity to help shape the future of patient care.
This is a high-impact, high-visibility role reporting to the Director of Business Transformation and Change Management. The consultant will be responsible for driving adoption, inspiring stakeholders, and embedding lasting change and AI initiatives across a complex, regulated healthcare environment. Too often, patients forego or cannot complete prescribed therapy due to complicated qualification processes, unmanageable costs, or uncertainty about their medications. Cardinal Health Sonexus Access and Patient Support combines best-in-class program and pharmacy operations with advanced digital and AI platforms and tools to streamline patient onboarding and increase adherence to prescribed care. If you thrive in fast-paced settings and want to make a real difference in the lives of patients, this is your moment.
**_Responsibilities_**
+ **Change project planning** **:** Design and executechange strategiesand plansthat supportassigneddigital/AIchanges within the Director'sbusinesstransformationportfolioacross patient services,COEs, commercial technology, andpharmacy operations.
+ **Analysis** :Conduct impact assessments, stakeholder analyses,build change personas,andconductreadiness evaluations to guide successfulchange projectimplementations.
+ **Stakeholder** **Engagement:** Build strong partnerships across Patient Access, Case Management, Specialty Hubs, Pharmacy Operations, IT, and executive leadership.Perform stakeholder analysisfor keychange/AI initiativesto build engagement and reduce blockers and resistance to change.
+ **Workshops** :Partner with Director tofacilitatedynamic workshopsto elevate organizational change capability and leadership transformationreadinessto scale a rapidly growing business.
+ **Communications** :Design communication strategies, plans,compellingmessagingfor assigned change/AI projects(infographics, Veeva Engage posts, slides, manager huddle scripts)tailored to diverse audiences-from frontline to leaders.Graphic/creative skills are highly valued but notrequired.
+ **AI Initiatives:** Championand manage change forassigned AIinitiatives;includespartnering withthe Productteam,Technology teams,PMO,L&D, Pharmacy,COEs,and Operationsandmanaging barriers to change and AIadoption,
+ **Adoption Metrics:** Monitorchangeprojectmetrics,create surveys,feedback loops, andassessperformance indicators to ensure long-term successfor assigned initiatives within the Director-managed business and AI transformation portfolio.Gather reporting, surveys, analyticsto help directorassessorganizational resistance/readiness for AI.
+ **Value** **Management** **:** Assist the Directorwithimplementingabenefitsrealizationmethodologyand toolsetto ensure that individualchanges, AI use cases, and larger transformation programs realize ROI and expected benefits.
+ **Transformation** **Initiatives:** Supportspecific changes within the overalltransformationroadmapto scale the business,driveorganizational and culture change,andimplementautomation and robotics.
+ **AI** **Readiness & Adoption:** Provideadditionalsupport for large-scale rollout of established AI literacy programs for leadership and GenAI (Copilot/Teams AI).
+ **Risk Management:** Identifychangerisks and lead proactive mitigation strategiesto reduce resistance,and AI adoption challenges for assigned projects.
+ **Culture and Organizational Development:** Contribute to Transformation Officeand L&Defforts to strengthen and maintain our amazing culture by supporting onboarding programs,Voice of the Employee (VOE) engagement programs, leaderdevelopment, and other culture change initiatives that reinforce the Cardinal Health valuesand prepare the organization for rapid growth and scalability.
+ **Strategic Thought** **Partner** **:** Workcollaborativelywith Directorto continuously advance thematurity of Transformation and Change office.
+ **Contribute to** **methodologies, frameworks, and** **too** **ls** that drive operational excellence, accelerate digital and AI transformation, and enable sustained execution across the organization.
**_Qualifications_**
+ Bachelor's degree in business, Organizational Development, Healthcare Administration, or related field, preferred.
+ Strong consultingskills,executive presence andcommunication, analysis, data gathering, cross-functional and collaborative,and organizational skills.
+ Microsoft Office365 (TeamsPremium AI, Copilot)proficiency
+ Ability tomulti-task, context switch,work in a fast-pacedandcollaborative environment, whiledeliveringquality results within aggressivetimeframes.
+ Willingness to travel up to25%.
+ Must workin Centralor EasternTimeZonebusiness hours.Candidateslocatedin Columbus, OH or Dallas, TX areaa major plus but notrequired.Remote work locations are supported.
+ 8+years of experience in change management,transformation experience.
+ 1-2 years of experiencewith AI initiatives, AI literacy programs (Copilot, GenAI).
+ Prosci and CCMP certification
+ Advanced certifications in digital/AI transformation,AI essentials,coaching,training facilitation,LeanSixSigma,OrganizationalDevelopment (ODCP), CPMAIwill make a candidate stand out from the pack.
+ Deep understanding and application of Change Managementmethodologyend-to-end from strategy and planning to change impact analysis, communications plans and messaging, stakeholder analysis and engagement, readiness assessments, training and facilitation, change reporting and metrics, and reinforcement and sustainability.
+ Comfortable andhighlyproficient deliveringworkshops and coursesforindividual contributors to mid-level leaders.
+ Experiencemanaging change for AI-driven solutionsin healthcare settings preferredbut notrequired.
+ Solid understandingofpatient services, hubs, PBMs, payorsor pharmacy operationswill differentiate you from other candidates.
+ Experience withinthe specialty pharma ecosystem, with experience in Payors, PBMs, Specialty Hubs, Patient Services,Patient Assistance Programs, Medicaid,and Pharmacy Operations preferred.
+ Previousprojectswith CRM platformslike Salesforce, patient support technologies, or specialty pharmacy systems preferred.
+ Knowledge of product,Agilemethodologies preferred.
**_Why Join Us?_**
+ Be a catalyst for change in a mission-drivenorganizationtransforming patient care.
+ Work alongside passionate professionals in a collaborative, forward-thinking environment.
+ Manage change projectsthat integratecutting-edgetechnologies like AI to improve outcomes and efficiency.
+ Make a lasting impact on how specialty pharma supports patients across the care continuum.
+ Take the next step in your career and professional development by joining a learning organization.
+ The hiring manager is a certified ICF coach andfirmly believesin developing teamsto work at the top of their skillsets.
**REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. **Dial-up, satellite, WIFI, Cellular connections are NOT acceptable** . Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $105,100-$150,100
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 3/26/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$105.1k-150.1k yearly 4d ago
Manager, Strategic Partnerships - North America - Remote
Stryker Corporation 4.7
Redmond, WA jobs
Work Flexibility: Remote or Hybrid or Onsite Make a lasting impact in neurovascular care! As the Manager, Strategic Partnerships - North America, you'll lead efforts to strengthen and grow relationships with key customers across the U.S. and Canada. Partnering with regional sales leaders, you'll act as the strategic liaison ensuring alignment between customer needs and company goals-driving engagement strategies that fuel long-term commercial success.
What you will do:
Strategic Customer Identification:
Collaborate with the North America (NA) sales leadership team to identify high-priority customers and strategic accounts where deeper engagement and partnership opportunities exist.
Relationship Development & Management:
Serve as the primary corporate point of contact for strategic customers. Build and sustain meaningful relationships through regular communication, on-site visits, and ongoing engagement.
Customer Insight & Engagement Planning:
Travel to meet with key customers to understand their strategic interests, needs, and goals. Develop individualized engagement plans that align with both customer priorities and the company's business objectives.
Customer Segmentation & Profiling:
Aligned with global customer segmentation strategic, lead the development and maintenance of customized profiles for each priority target customer. Partner with the NA sales team to ensure profiles are current, actionable, and support tailored engagement strategies.
Congress & Event Engagement:
Collaborate with sales and marketing teams to design and execute strategic engagement plans at key industry congresses and events.
Regional Marketing Collaboration:
Work with NA marketing managers to understand annual programs, campaigns, and educational initiatives. Recommend and align appropriate strategic customers to participate in or support these initiatives.
Cross-Functional Alignment:
Ensure continuous alignment across sales management, North America marketing, medical education, professional affairs, and other internal stakeholders to optimize customer engagement and deliver a cohesive experience to key accounts.
Professional Affairs Liaison:
Manage contracting process for NA strategic customers.
Performance Monitoring:
Track engagement and relationship progress, providing regular updates, insights, and recommendations to leadership.
What you will need:
Required:
* Bachelor's degree in Business, Marketing, Life Sciences, or a related field required
* 8+ years of work experience required
* Neuro experience required
* Ability to travel up to 40% across North America
Preferred:
* Masters Degree preferred
* 5+ years of experience in strategic account management, partnerships, marketing, or customer engagement, highly preferably within the neurovascular space.
$115,600 - $245,800 salary plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors.
Travel Percentage: 40%
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
$115.6k-245.8k yearly Auto-Apply 4d ago
Manager, Market Insights (HYBRID)
Stryker 4.7
Redmond, WA jobs
Work Flexibility: Hybrid
What you will do:
As our Manager, Market Insights, you will lead market modeling, secondary research and quantitative insights for the Medical Division. You will provide functional expertise in market sizing, market research, and competitive insights to deliver reliable market models as needed to inform ongoing business decisions, as part of an assessment of a new business or market opportunity, and in support of Stryker's annual strategic planning process. You will directly manage, develop and coach a team of analysts, developing and growing functional expertise and talent in Market Insights. Further, you will partner closely with BU Market Insight professional(s) and Marketing teams to drive collaborative market research, complete critical business tasks, and develop a bench of future Market Insights talent.
This is a hybrid role, and we define hybrid as the ability to go into the office located in Cary, IL; Redmond, WA; or Portage, MI, at least 3 days per week.
Competitive and Industry Insights
Evaluates and monitors the products, services, and market activity of multiple competitors.
Deploys resources to measure and monitor changes to the competitive landscape.
Market Research
Works with business partners to synthesize the organization's current accumulated knowledge set and identifies gaps that need to be filled in order to improve decision making Coaches team in appropriate investigative or analytical methods to conduct reliable market research.
Market Sizing & Segmentation
Guides teams through category definition and segmentation exercises, ensuring markets are defined in meaningful ways. Challenges conventional thinking as categories evolve.
Continually monitors and evaluates current market strategy and makes recommendations on new strategies.
Maintains quantitative market models describing the fundamental growth rate and competitive landscape of key segments and potential new opportunities.
Developing the Strategic Plan
Contributes specific analyses to aid in the construction of strategic plans using specified templates
Budgeting
Develops and manages a budget, thoughtfully allocating resources, expenses, and making trade-offs.
Leadership Skills
Leads a team of professionals: develops employees, which includes hiring, communicating company policies, setting meaningful goals, providing feedback and coaching,, administering performance appraisals, and enforcing company policies through appropriate disciplinary measures.
Ability to influence throughout a matrixed organization
What you need:
Required:
Bachelor's degree is needed for a successful candidate.
8+ years of work experience required
5+ years market research or upstream marketing experience required
2+ years of people management experience preferred
2+ years demonstrated experience in market and financial modeling required
Preferred:
Excellent presentation and interpersonal communications skills
Strong analytical and problem-solving skills
Ability to manage multiple projects while delivering on established timelines
Ability to be persuasive in the absence of organizational authority
Must be able to understand and work within complex interdivisional procedures and policies
Demonstrated proficiency in Microsoft Office (Excel, Word & PowerPoint)
Travel Percentage: 20%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
$96k-126k yearly est. Auto-Apply 53d ago
Representative II, Customer Service Operations
Cardinal Health 4.4
Olympia, WA jobs
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
**_Job Summary_**
The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory. The Representative II, Customer Service Operations administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order.
**_Responsibilities_**
+ Processes routine customer orders according to established demand plans, schedules and lead times using SAP and other internal systems. Enters all necessary order information, reviews order contents, and ensures that orders are closed once completed.
+ Responds to inquiries from internal customers, such as Distribution Centers, regarding order tracking information as well as on-hold, back order and high priority statuses.
+ Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles.
+ Uses dashboards and reporting from internal systems to identify causes of order issues, such as lack of inventory or invalid measures or requirements in the order. Creates visuals and conducts analyses as necessary to understand and communicate order data and issues.
+ Coordinates with a variety of internal stakeholders, including Planners and externally-facing Customer Service Representatives, regarding customer issues.
+ For international shipping and in cases of special order requirements, coordinates with Quality and Global Trade teams in order to ensure compliance of orders.
+ Processes orders for product samples and trials, coordinating with Marketing teams as necessary to understand the purpose and requirements of the samples.
**_Qualifications_**
+ High school diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years' experience in high volume call center preferred where communication and active listening skills have been utilized
+ Previous experience working in a remote/work from home setting is preferred
+ Prior experience working with Microsoft Office is preferred
+ Prior experience working with order placement systems and tools preferred
+ Customer service experience in prior healthcare industry preferred
+ Root cause analysis experience preferred
+ Familiarity with call-center phone systems preferred
+ Excellent Phone Skills with a focus on quality
+ Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence, average speed to answer, QA
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Anticipated hourly range:** $15.75 per hour - $18.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 03/13/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
\#LI-DP1
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$15.8-18.5 hourly 18d ago
Senior Design Quality Engineer (Hybrid)
Stryker 4.7
Redmond, WA jobs
Work Flexibility: Hybrid
Senior Design Quality Engineer
Redmond, WA
As a Senior Design Quality Engineer, you'll play a critical role in ensuring our innovative products meet the highest standards of safety and performance. This is your opportunity to influence product development from concept through launch and beyond, driving quality that improves patient outcomes worldwide.
Work Flexibility:
Hybrid - must reside within a commutable distance to Redmond, WA and work onsite several times per week.
What You Will Do
Partner with cross-functional teams to integrate quality requirements into new product development processes.
Lead product safety risk management activities, including hazard analysis, DFMEA, and risk assessments for distributed products.
Develop and approve validation strategies, plans, protocols, and reports to ensure compliance with design validation policies.
Optimize test plans, methods, and sampling strategies to meet regulatory and quality standards.
Establish and monitor field performance metrics post-launch; analyze trends and recommend improvements.
Drive timely resolution of quality issues, serving as a key contributor in CAPA investigations and risk management activities.
Participate in internal and external audits, providing expertise on design controls and product development processes.
Lead initiatives to improve quality systems and processes across the organization.
What You Will Need
Required Qualifications
Bachelor's degree in Engineering, Science, or a related field.
2+ years of experience in a highly regulated environment (quality, manufacturing, or engineering).
Demonstrated experience contributing to a design development project
Preferred Qualifications
Bachelor's degree in Biomedical Engineering
Prior experience with electromechanical design and embedded software in product development.
Knowledge of medical device industry regulations and standards.
Familiarity with quality tools such as root cause analysis, sampling plans, and validation testing.
Understanding of good design practices, specification development, and industry standards.
$89,400 - $148,900 salary plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors.
Travel Percentage: 10%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
$89.4k-148.9k yearly Auto-Apply 14d ago
Senior Finance Analyst (Hybrid)
Stryker 4.7
Redmond, WA jobs
Work Flexibility: Hybrid
The Senior Financial Analyst, FP&A will be a key team member of our Emergency Care Financial Planning & Analysis team and integral finance partner to the divisional commercial sales teams.
What You Will Do
Finance business partner for the OCOGS functional areas. Including RAQA and variable.
Owns budget and projection planning, business analysis and ad hoc reporting for its assigned functional areas.
Partners with COE Inventory team on analysis for inventory adjustments transactions.
Partner with strategic sales, trials/certified pre-owned equipment team and serve as a liaison for our secondary market sales business.
Responsible for accurate and timely monthly, quarterly, and annual financial close activities - including review of journal entries with auditable support, actual vs budget/projection commentary and reporting, and ensures proper accounting control procedures and systems are in place.
What You Need
Required
Bachelor's degree
2+ years of related accounting or finance experience
Preferred
Exposure to ERP systems ( SAP, BPC) and/or Business Intelligence tools (Power BI) preferred
$69,100 - $123,500 salary plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors.
Travel Percentage: 0%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
$69.1k-123.5k yearly Auto-Apply 55d ago
Manager, Market Insights (HYBRID)
Stryker 4.7
Redmond, WA jobs
**What you will do:** As our Manager, Market Insights, you will lead market modeling, secondary research and quantitative insights for the Medical Division. You will provide functional expertise in market sizing, market research, and competitive insights to deliver reliable market models as needed to inform ongoing business decisions, as part of an assessment of a new business or market opportunity, and in support of Stryker's annual strategic planning process. You will directly manage, develop and coach a team of analysts, developing and growing functional expertise and talent in Market Insights. Further, you will partner closely with BU Market Insight professional(s) and Marketing teams to drive collaborative market research, complete critical business tasks, and develop a bench of future Market Insights talent.
**_This is a hybrid role, and we define hybrid as the ability to go into the office located in Cary, IL; Redmond, WA; or Portage, MI, at least 3 days per week._**
**Competitive** **and Industry** **Insights**
+ Evaluates and monitorsthe products, services, and market activity of multiple competitors.
+ Deploys resources to measure and monitor changes to the competitive landscape.
** **
** ** **Market Research**
+ Works with business partners to synthesize the organization's current accumulated knowledge set and identifies gaps that need to be filled in order to improve decision making Coaches team inappropriate investigative or analytical methods to conduct reliable market research.
** ** **Market Sizing** **& Segmentation**
+ Guides teams through category definition and segmentation exercises, ensuring markets are defined in meaningful ways. Challenges conventional thinking as categories evolve.
+ Continually monitors and evaluates current market strategy and makes recommendations on new strategies.
+ Maintainsquantitative market models describing the fundamental growth rate and competitive landscape of key segments and potential new opportunities.
** ** **Developing the Strategic Plan**
+ Contributes specific analyses to aid in the construction of strategic plans using specified templates
** ** **Budget** **ing**
+ Develops and manages a budget, thoughtfully allocating resources, expenses, and making trade-offs.
** ** **Leadership** **Skills**
+ Leads a team ofprofessionals: develops employees, which includes hiring, communicating company policies, setting meaningful goals, providing feedback and coaching,, administering performance appraisals, and enforcing company policies through appropriate disciplinary measures.
+ Ability to influence throughout a matrixed organization
**What you need:**
**Required:**
+ Bachelor's degree is needed for a successful candidate.
+ 8+ years of work experiencerequired
+ 5+ years market researchor upstream marketing experience required
+ 2+ years of people management experience preferred
+ 2+ years demonstratedexperience in market and financial modeling required
**Preferred:**
+ Excellent presentation and interpersonal communications skills
+ Strong analytical and problem-solving skills
+ Ability to manage multiple projects while delivering on established timelines
+ Ability to be persuasive in the absence of organizational authority
+ Must be able to understand and work within complex interdivisional procedures and policies
+ Demonstrated proficiency in Microsoft Office (Excel, Word & PowerPoint)
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.