Mis analyst vs support analyst

The differences between mis analysts and support analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a mis analyst, becoming a support analyst takes usually requires 1-2 years. Additionally, a mis analyst has an average salary of $76,878, which is higher than the $75,989 average annual salary of a support analyst.

The top three skills for a mis analyst include sql server, microsoft sql and data analysis. The most important skills for a support analyst are customer service, troubleshoot, and technical support.

Mis analyst vs support analyst overview

	MIS Analyst	Support Analyst
Yearly salary	$76,878	$75,989
Hourly rate	$36.96	$36.53
Growth rate	9%	10%
Number of jobs	91,373	107,039
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 62%
Average age	43	42
Years of experience	6	2

Mis analyst vs support analyst salary

Mis analysts and support analysts have different pay scales, as shown below.

	MIS Analyst	Support Analyst
Average salary	$76,878	$75,989
Salary range	Between $58,000 And $100,000	Between $50,000 And $114,000
Highest paying City	Seattle, WA	Jersey City, NJ
Highest paying state	Washington	New Jersey
Best paying company	Ocwen Financial	The Citadel
Best paying industry	Finance	Finance

Differences between mis analyst and support analyst education

There are a few differences between a mis analyst and a support analyst in terms of educational background:

	MIS Analyst	Support Analyst
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 62%
Most common major	Business	Business
Most common college	University of Pennsylvania	Stanford University

Mis analyst vs support analyst demographics

Here are the differences between mis analysts' and support analysts' demographics:

	MIS Analyst	Support Analyst
Average age	43	42
Gender ratio	Male, 67.6% Female, 32.4%	Male, 63.1% Female, 36.9%
Race ratio	Black or African American, 10.4% Unknown, 5.0% Hispanic or Latino, 11.2% Asian, 14.5% White, 58.7% American Indian and Alaska Native, 0.2%	Black or African American, 12.2% Unknown, 5.3% Hispanic or Latino, 14.9% Asian, 12.9% White, 54.3% American Indian and Alaska Native, 0.4%
LGBT Percentage	8%	11%

Differences between mis analyst and support analyst duties and responsibilities

Mis analyst example responsibilities.

Manage PC setup and deployment for new employees using standard software, images and software.
Manage documentation of system processes and upload to Sharepoint.
Manage the human resources information systems and benefits and payroll administration.
Manage administration and supervise development of logistics policies and programs to ensure they meet the changing conditions in program requirements.
Maintain and report on all SLA requirements.
Create controlM batch load process in UNIX.

Support analyst example responsibilities.

Manage support activities in the CRM.
Assist customers with configuring routers, high speed DSL modems, and cable broadband modems to achieve VoIP registrations and connectivity.
Manage customer expectations through use of negotiation, persuasion, diplomacy and clear communication.
Develop client case reports and dashboards within Salesforce CRM.
Create web pages (HTML and PDF) for intranet.
Perform hardware installations for LAN connection.

Mis analyst vs support analyst skills

Common mis analyst skills

SQL Server, 16%
Microsoft SQL, 12%
Data Analysis, 8%
SAS, 5%
Financial Data, 5%
Macro, 5%

Common support analyst skills

Customer Service, 16%
Troubleshoot, 7%
Technical Support, 5%
Application Support, 5%
Patients, 4%
Issue Resolution, 4%