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Mis director skills for your resume and career

Updated January 8, 2025

6 min read

Quoted experts

Dale Musser Ph.D.,

Ehsan Sheybani Ph.D.

Below we've compiled a list of the most critical mis director skills. We ranked the top skills for mis directors based on the percentage of resumes they appeared on. For example, 12.7% of mis director resumes contained customer service as a skill. Continue reading to find out what skills a mis director needs to be successful in the workplace.

15 mis director skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how mis directors use customer service:

Overhauled Customer Service department and achieved a significant increase in call avoidance and first-time fix statistics.
Developed and maintained reputation for excellent customer service and training.

2. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how mis directors use data entry:

Managed MIS department including three programmers and data entry personnel for educational institution with four locations.
Supervised data entry into computer system related to participants in Federal Programs.

3. Windows Server

Here's how mis directors use windows server:

Planned and integrated blade servers using Windows Server 2003 Domain with over 130 computers.
Resolved Y2K issues with complete redesign and enterprise implementation of Windows servers.

4. PC

Here's how mis directors use pc:

Set up and connected seven PC workstations to a Hewlett Packard HP9000 UNIX computer using Hewlett Packard TARGET and CHEMLAN software.
Supported server system(s) and supporting software, and supported end users (PC & Mac Environment).

5. Unix

UNIX is a computer operating system that was first created in the 1960s and has been constantly updated since then. The operating system refers to the set of programs that enable a machine to function. It is a multi-user, multi-tasking device that works on computers, laptops, and servers. UNIX systems also have a graphical user interface (GUI), similar to Microsoft Windows, that makes it simple to use.

Here's how mis directors use unix:

Contributed towards an extensive conversion onto a Unix based integrated manufacturing and sales order system.
Administered SCO UNIX OpenServer (5.0.4) running Medical Manager software with several remotely connected physician practices.

6. SQL Server

Here's how mis directors use sql server:

Reviewed and enhanced SQL Server/PowerBuilder-based applications to allow centralized maintenance and boost capacity to 5000+ transactions/day.
Designed and developed dynamic web sites using HTML, CSS, ColdFusion, Access, SQL Server, and Flash.

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7. EDI

Here's how mis directors use edi:

Designed and developed EDI system for communication with major accounts nationally and internationally.
Administered EDI applications with major business partners.

8. Disaster Recovery

The ability or procedure by which an organization regains its access and control over its IT framework after an unwanted disaster such as natural calamity or a cyberattack.

Here's how mis directors use disaster recovery:

Developed a long-term disaster recovery plan for technology to include public safety and coordinated the technology upgrade for the public library.
Managed information resources such as computer files and databases, including data security and control and disaster recovery planning.

9. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how mis directors use payroll:

Administered additional vital IT projects including inventory management, payroll applications, and infrastructure build solutions.
Processed bi-weekly payroll and expenses and was responsible for interviewing hiring and employee separation statewide.

10. ERP

Enterprise Resource Planning (ERP) is computer software used by major corporations and organizations for conducting their management and accounting tasks efficiently. ERP systems bind different business processes with each other allowing smoother flow of data between them resulting in swift project assessment and completion.

Here's how mis directors use erp:

Converted 6 remote/disparate legacy ERP systems into 1; reduced excessive costs/prolonged month-end closings.
Developed internal proprietary applications to bridge gaps in ERP capability and functionality.

11. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how mis directors use pos:

Conducted a Point of Sale system conversion to the HSI POS system for all restaurant and retail outlets on property.
Planned and implemented new POS systems for all retail locations including automated, daily sales reports.

12. Computer System

Here's how mis directors use computer system:

Replaced all computer systems in restaurants and corporate office with state-of-the-art hardware and software.
Utilized computer system to minimize demands of additional manpower to support rapidly growing business.

13. Phone System

Here's how mis directors use phone system:

Developed and implemented an automated attendant phone system.
Created & structured the operation of all computer and telephone systems for local publishing company as well as its 3 subsidiaries.

14. Software Development

Software development is the mechanism by which programmers create computer programs. The Software Development Life Cycle (SDLC) is a framework for developing applications that follow technological needs and consumer requirements. It consists of many stages. The SDLC establishes an international standard that software developers can use to enhance and create their programs. It provides a well-defined framework for software developers to pursue in the production, maintenance, and design of premium quality software. The aim of the software development process is to create high-quality software on time and within budget.

Here's how mis directors use software development:

Managed outsourced projects for software development and systems installation / testing.
Manage software development and implementation.

15. Management System

A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.

Here's how mis directors use management system:

Introduced streamline Supply Chain Purchase, Inventory and Sales management system to increase inventory turn-over and sales opportunity.
Proposed and successfully implemented the company's 1st Financial and Property Management systems.

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What skills help MIS Directors find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on mis director resumes?

Dale Musser Ph.D.

Associate Teaching Professor, University of Missouri

-Working on teams and collaboration - people skills matter a lot.
-Past accomplishments in delivering results while working with others
-Technical skills in target areas for job. The hottest areas right now: machine learning, large scale apps, and autonomous systems.

What soft skills should all mis directors possess?

Ehsan Sheybani Ph.D.

Professor, University of South Florida

Leadership, motivation, communication, conflict management, trust-building, decision-making, organization, and time management.

What hard/technical skills are most important for mis directors?

Ehsan Sheybani Ph.D.

Professor, University of South Florida

Negotiation, relevant technical skills, prioritization and goal setting, project planning, delegating, and budget management.

What mis director skills would you recommend for someone trying to advance their career?

Matthew Liotine Ph.D.

Clinical Professor and Director of Master of Science in Supply Chain and Operations Management, University of Illinois at Chicago

If a student decides to take time off before moving on to a job or graduate school, they should use that time to develop skills in which you may not receive formal training while in college. For example, skills like leadership, problem-solving, teamwork, and communication are going to be more vital than ever in the new norm.

What type of skills will young mis directors need?

Peter Dordal Ph.D.

Director for Information Technology, Loyola University Chicago

I'm leaving off software developers, and answering about our Information Technology graduates.

IT students entering the business world will need to know how to get the maximum leverage out of business systems. In many cases, this will mean writing their own specialized queries to extract the precise business intelligence needed; general-purpose "canned" queries just won't cut it. They will need a broad understanding of what software can accomplish for the enterprise and how to deploy new software effectively; this applies to software used in the office as well as to software used in manufacturing and shipping. And they will need to understand how to lease storage and computing resources from the cloud to meet not only predictable, long-term demands but also sudden short-term business projects.

Students working in database administration and management will need to be able to manage much larger volumes of data than a few years ago. They will need to be familiar with the great variety of new databases in order to pick the best tool for the job.
Students working in network management will need to be able to ensure that everyone has the bandwidth and server access they need, as those demands expand to include extensive video, low-latency real-time connectivity, and the regular transfer of huge amounts of data.

Students in cybersecurity will need to be fully acquainted with all the recommended best practices. However, they will also have to be able to anticipate and guard against potential new vulnerabilities. "By the book" protection is no longer sufficient.

Do you want to know more?

List of mis director skills to add to your resume

The most important skills for a mis director resume and required skills for a mis director to have include:

Customer Service
Data Entry
Windows Server
PC
Unix
SQL Server
EDI
Disaster Recovery
Payroll
ERP
POS
Computer System
Phone System
Software Development
Management System
VPN
Linux

Routers
Lan
Mac
Network Infrastructure
VoIP
Application Development
SAN
Computer Operations
PBX
TCP/IP
HR
VMware
Inventory Control
MRP
Software Systems
DNS
COBOL

Microsoft Exchange
Cost Savings
Software Support
IIS
HTML
Frame Relay
Troubleshoot
ISO
T1
Business Processes
Data Security
Direct Reports
Network Systems
IBM As/400
System Administration

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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