Automatically apply for jobs with Zippi

Upload your resume to get started.

Mis technician skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Joshua Davis Ph.D.,

Chirag Parikh Ph.D.

Below we've compiled a list of the most critical mis technician skills. We ranked the top skills for mis technicians based on the percentage of resumes they appeared on. For example, 10.0% of mis technician resumes contained customer service as a skill. Continue reading to find out what skills a mis technician needs to be successful in the workplace.

15 mis technician skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how mis technicians use customer service:

Respond to all calls promptly, with the best customer service.
Provide exceptional customer service to clients by performing all necessary electronic maintenance and refer any recommendations upon request or as needed.

2. Computer System

Here's how mis technicians use computer system:

Performed preventive maintenance on computer systems and other peripherals.
Assisted with installation of telephone and computer systems at all office locations.

3. Desk Support

Here's how mis technicians use desk support:

Performed basic technical responsibilities in Help Desk Support.
Covered Help Desk support troubleshooting networking problems.

4. Network Printers

Here's how mis technicians use network printers:

Maintain 15 HP network printers, 8 HP switches, and connections between 3 buildings.
Performed computer installation and operating system configurations in school labs and designated class rooms and installed local printers/network printers and scanners.

5. SQL

Here's how mis technicians use sql:

Provided day by day support to users on Exchange 2003, Lotus Notes, and SQL server data retrieval troubleshoot.
Created SQL queries and reports.

6. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how mis technicians use troubleshoot:

Updated, upgraded, migrated, backup, software and troubleshoot hardware.
Problem-solved and troubleshoot issues relating to day-to-day operations on the network.

Choose from 10+ customizable mis technician resume templates

Build a professional mis technician resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your mis technician resume.

7. Remote Locations

Here's how mis technicians use remote locations:

Provided Support to 3 remote locations (DFW area and East Texas) using Remote Access software or locally when required.
Set up and maintained network communication between home office and 50 remote locations spanning 200 miles.

8. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how mis technicians use pos:

Included but not limited to software installations, hardware repair, server maintenance, computer and POS imaging and unit installation.
Installed and supported multiple POS platforms including Aloha, CAM32, Retail Anywhere, and Millennium

9. Computer Equipment

Computer hardware refers to all the physical parts of a computer which include the central processing unit (CPU), mouse, keyboard, data storage, monitor, graphics card, sound card, motherboard, and speakers.

Here's how mis technicians use computer equipment:

Install, configure and maintain computer equipment used for product testing.
Assist in assuring Information Systems Security by properly labeling classification of systems and keeping Red/ Black Separation of computer equipment.

10. PCS

Here's how mis technicians use pcs:

Set up PCs and performed troubleshooting steps for laptops, desktops, servers, and printers.
Provided support for 68 manufacturing PCs and well as office PCs.

11. End-User

Here's how mis technicians use end-user:

Acted as lead desktop and printer support technician for approximately 800 end-users providing professional support both on-site and remotely.
Provided end-user support for Windows XP, Windows 7, Microsoft Office, and custom applications.

12. OS

In technical terms, OS stands for "Operating System". It is a software that is used to run programs on the computer. An operating system acts as a link between the user and the hardware components. Windows, macOS, iOS, Linux are examples of an operating system.

Here's how mis technicians use os:

Engaged in initiative to refresh end-of-life server hardware and unsupported OS platforms.
Managed VSI Fax server running Linux OS.

13. VoIP

Here's how mis technicians use voip:

Assist in managing VOIP phone system, and install phones on Server 2008.
Managed Call Center software and VoIP systems.

14. Workstations

Here's how mis technicians use workstations:

Installed over 250 workstations, 50 servers and configured them to perform properly on an NT/OS2 networking environment.
Set up workstations, formatted hard drives, installed operating systems and software.

15. User Support

Here's how mis technicians use user support:

Provided quality user support for desktop hardware, software, network, installation, application and printer issues.
Provided maintenance and user support on all new and existing Paradox applications.

5 MIS Technician resume examples

Build a professional mis technician resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your mis technician resume.

Create my resume

Build a professional resume in minutes using this template.

What skills help MIS Technicians find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What type of skills will young mis technicians need?

Joshua Davis Ph.D.

Lecturer, Carleton College

Studying mathematics is good practice for rigorous thinking and problem solving, which are valued across the workforce. For science and engineering applications, it is often also helpful to have R, Python, Matlab, or another popular programming language. But technical abilities get the graduate-only so far. They need interpersonal communication skills so that they can understand the needs of stakeholders and cooperate with colleagues. For this reason, many faculty at my school emphasize writing, speaking, listening, and teamwork skills.

What technical skills for a mis technician stand out to employers?

Chirag Parikh Ph.D.

Computer Engineering Chair, Grand Valley State University

If you ask me, I consider valuable experience over good paycheck. Once you have gained that experience the paycheck will follow. As soon as you are out of college, the knowledge gained is very fresh and raring to go. If put into the right place can enhance your technical skills and you can do wonders.
As a Computer Engineering professor, I would say the job opportunities are tremendous for students out of college as they can venture into hardware field (technical support, hardware engineer, test engineer and much more) as well as software field (software engineer, software developer, software tester and much more). The possibilities are endless.
With COVID and employees working remotely there is still ample opportunity to enhance your technical and interpersonal skills as I believe remote working might stay for a while till things get back to normal.

What soft skills should all mis technicians possess?

Robert Vinaja Ph.D.

Assistant Professor of Computer Information Systems, Texas A&M University San Antonio

-Ability to work as part of a team.

-Attention to detail.

-Problem-solving and analytical skills.

Do you want to know more?

List of mis technician skills to add to your resume

The most important skills for a mis technician resume and required skills for a mis technician to have include:

Customer Service
Computer System
Desk Support
Network Printers
SQL
Troubleshoot
Remote Locations
POS
Computer Equipment
PCS
End-User
OS
VoIP
Workstations
User Support
RAN

Windows NT
Unix
Windows XP
Microsoft Exchange
Routers
User Accounts
Network Hardware
VPN
Phone System
Network Infrastructure
Network Troubleshooting
DNS
Lan
AS/400
Network Support
Software Issues

Troubleshot
Disaster Recovery
PBX
TCP/IP
Lotus Notes
Software Problems
Linux
Network Problems
Software Support
Technical Assistance
Network Connectivity
Windows Server
Remote Desktop
Connectivity Issues
HTML
Exchange Server

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse computer and mathematical jobs