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Top 50 MIS Technician Skills

Below we've compiled a list of the most important skills for a MIS Technician. We ranked the top skills based on the percentage of MIS Technician resumes they appeared on. For example, 17.1% of MIS Technician resumes contained Computer Hardware as a skill. Let's find out what skills a MIS Technician actually needs in order to be successful in the workplace.

These are the most important skills for a MIS Technician:

1. Computer Hardware

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high Demand
Here's how Computer Hardware is used in MIS Technician jobs:
  • Maintained computer hardware/software inventory for corporate and site offices.
  • Installed fonts and set up Suitcase; also set up network connections and tested computer hardware and software.
  • Acted as primary contact for computer hardware and software problems, as well as network emergencies.
  • Experience working with personal computer hardware, software, systems, local area networks and terminology.
  • Replace and upgraded computer hardware and software.

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2. Network Printers

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high Demand
Here's how Network Printers is used in MIS Technician jobs:
  • Maintain 15 HP network printers, 8 HP switches, and connections between 3 buildings.

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3. Windows XP

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high Demand
Here's how Windows XP is used in MIS Technician jobs:
  • Provided end-user support for Windows XP, Windows 7, Microsoft Office, and custom applications.
  • Tested Windows XP migration to Windows 7 using USB transfer and scripts.
  • Moved users from D-Series Dell Laptops to E-Series Windows XP systems.
  • Led operating system migration from Windows 2K to Windows XP for approximately 400 PC's.
  • Supported Citrix, GroupWise, Novell, Barracuda Firewall, Guinevere, Kaspersky and Windows XP applications.

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4. Desk Support

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high Demand
Here's how Desk Support is used in MIS Technician jobs:
  • Performed basic technical responsibilities in Help Desk Support.
  • Provide help desk support for the company which included over 30 employees and up to two dozen student clients.
  • Provide rapid and effective help desk support for Windows and Linux operating systems and software.
  • Provide help desk support for all users.
  • Provided remote Help Desk support.

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5. Customer Service

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high Demand
Here's how Customer Service is used in MIS Technician jobs:
  • Prepared for customer inquiries by studying products, services, and customer service processes.
  • Respond to all calls promptly, with the best customer service.

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Part Time
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6. Remote Locations

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high Demand
Here's how Remote Locations is used in MIS Technician jobs:
  • Provided Support to 3 remote locations (DFW area and East Texas) using Remote Access software or locally when required.
  • Set up and maintained network communication between home office and 50 remote locations spanning 200 miles.
  • Implemented system using TS RemoteApp to deliver the application to the 8 remote locations.
  • Deployed wireless bridges to remote locations using VPNs.
  • Maintained 100 pc's on site, and 20 pc's at remote locations.
  • Used my computer and programming skills to help remote locations and stores .Upload and download inventory items and information.

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7. Active Directory

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high Demand
Here's how Active Directory is used in MIS Technician jobs:
  • Configured security settings or access permissions for groups or individuals in active directory.
  • Gained experienced in domain administration, including work with Active Directory.
  • Utilized Microsoft Active Directory in managing user and computer accounts.
  • Maintained Microsoft Exchange server performance and updates as well as changes, adds, and removes in Active Directory and AS400.
  • Installed, maintained, and upgraded main office computer and network systems including Windows 2003 active directory servers.
  • Maintained 23 Servers running NT 4, Windows Server 2000, 2003, and Microsoft Active Directory.
  • Worked extensively with Active Directory, and got full understanding of User Rights and Permissions.
  • Maintain user records/e-mail accounts in Windows Server 2003 including exchange and Active Directory.
  • Utilized Active Directory to administer clients and manage assets across all OKDEQ domains.
  • Managed Clients and Servers on the domain using Active Directory.
  • Manage user password and domain permissions using Active Directory.
  • Administer Active Directory 2003 domain with approx.

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8. Setup

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high Demand
Here's how Setup is used in MIS Technician jobs:
  • Supported logistics/setup of training facilities.
  • Assist in the setup, maintenance and security of instructional labs and classroom computers, printers, peripherals, and supplies.
  • Configured, setup, and maintained multiple computer labs for the school, clients, and staff.
  • Retained to build/setup hardware for 150-user network, including upgrading and maintaining telephone systems.
  • Directed and setup the transition from one ISP to a new and better ISP.
  • Assisted with the setup of the security cameras and connected them to the network.
  • Maintained and setup Outlook configurations using POP connections to email server.
  • Build and setup new computers for users.

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9. Hardware Issues

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high Demand
Here's how Hardware Issues is used in MIS Technician jobs:
  • Assist teachers and staff with software and hardware issues.

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10. Laptops

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high Demand
Here's how Laptops is used in MIS Technician jobs:
  • Set up PC and Apple desktops and laptops and all types of mobile devices.
  • Prepare and resolve board room audio-video system projector, plasma, computer and laptops.
  • Traveled to regional and national sales-meetings to update and repair laptops.
  • Serviced Desktops, Laptops, Servers, Printers, Wireless Devices.
  • Repaired and maintained laptops, desktops, and Exchange server.
  • Ensured Hardware and software for laptops were functioning properly.
  • Installed Operating System, configured Servers/workstations/laptops Responsible for setting up and managing Network scanning.
  • Configured and networked new deskptops, printers and laptops for new users.

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11. Technical Support

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high Demand
Here's how Technical Support is used in MIS Technician jobs:
  • Provide technical support in preparation of classrooms and open IT labs for students and faculty use.
  • Provided technical support to level I technicians, temp workers, and student workers.
  • Designated by Managing Director as sole in-person technical support contact for NYC area.
  • Provide 24x7 on call Technical support for both Hardware and Software issues.
  • Provide technical support for computer workstations, servers, printers and scanners.
  • Be able to respond to unexpected increases in demand for technical support.
  • Traveled to Mexico and Rome for new auto lines and technical support.
  • Managed call flow and responded to technical support needs of customers.
  • Provided technical support to 60+ local clients and 100+ remote clients.
  • Provide training and technical support for product testers and bench technicians.
  • Provided technical support to over 250 employees both local and remote.
  • Performed all tasks related to providing technical support to users.
  • Supplied technical support for ticket agents and parking lot attendants.
  • Provided technical support for associates and lab support for instructors.
  • Assisted in technical support of Windows NT network
  • Provided on-site technical support and training for the administrative office plus more than 20 Head Start locations and its personnel.
  • Provided technical support and software training to staff.

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12. Local Area Network

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high Demand
Here's how Local Area Network is used in MIS Technician jobs:
  • Performed administration and troubleshooting duties on 5 discreet Local Area Networks.

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13. Troubleshoot

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high Demand
Here's how Troubleshoot is used in MIS Technician jobs:
  • Supported information technology system activities by setting up, troubleshooting and repairing specific hardware and software products.
  • Updated SharePoint with site specific documentation, troubleshooting and problem resolution.
  • Assisted users with Outlook configuration implanting and troubleshooting.
  • Provided troubleshooting and configuration for PDA devices.
  • Covered Help Desk support troubleshooting networking problems.
  • Network troubleshooting including diagnostics and testing.
  • Diagnose, troubleshoot and resolve hardware, software or other network and system problems, replacing defective components.
  • Major duties were the maintenance, repair and troubleshooting of equipment to the LRU during wartime missions.
  • Perform troubleshooting with different MPLS sites connecting customers located at diff parts of the country.
  • Network, Server, and PC hardware/software troubleshooting, support, & deployment.
  • Answered support calls and helped individual employees as well as customers with troubleshooting.
  • Updated, upgraded, migrated, backup, software and troubleshoot hardware.
  • Problem-solved and troubleshoot issues relating to day-to-day operations on the network.
  • Maintain and troubleshoot Bally s player tracking (CMP).
  • Perform Cisco router configuration, WAN troubleshooting and IP/IPX/OSPF design.
  • Perform troubleshooting with circuits that involves throughput issues.
  • Network troubleshooting, cabling installation and design.
  • Troubleshooted & resolved PC related issues.
  • Provided first and second level support for approximately 800 users troubleshooting via phone and Dameware remote control software.
  • Network monitoring/troubleshooting Workstation troubleshooting/repair General server and network maintenance/repairs Help Desk and Preventive Maintenance/Backups

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14. Backup

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high Demand
Here's how Backup is used in MIS Technician jobs:
  • Managed backups, disaster recovery and data recovery.
  • Implemented and maintained backup solutions for critical data.
  • Created and configured a new backup server, email server and an application server with an NT Workstation.
  • Performed general tasks such as nightly data backup, anti-virus scans, PC maintenance and software updates.
  • Maintained backup library for all servers, installed new backup server utilizing updated media and hardware.
  • Monitored and resolved problems with day end process and nightly backup.
  • Maintained daily, weekly, monthly, and yearly backups.
  • Keep accurate records hardware, software, and backups.
  • Maintain daily backups on LAN and restores when required.
  • Set backup jobs using Arc serve.
  • Moved all physical servers over to a EMC Array and managed with VM Ware, using Unitrends for backup device.
  • Maintain backup tapes and coordinate with offsite vendor (ARMS) for tape pickups.
  • Manage Backups, Give User phone and email support for all Hardwareand Software Applications.
  • Maintain the Division's weekly tape backup(offsite)storage.
  • Use of Symantec BackupExec for daily and weekly backups.
  • Performed backup using Symantec Veritas.
  • Configured backup and backup routines using Symantec Backup Exec Assisted Senior Execs in Power Point Presentations.

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15. User Accounts

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average Demand
Here's how User Accounts is used in MIS Technician jobs:
  • Administer all Active Directory user accounts, computer accounts, printers, network shares and group policies.
  • Support up to 300 domain user accounts and their resources.
  • Maintain and create user accounts and policies within Active Directory
  • Created and maintained user accounts.
  • Maintained user accounts and processed payroll in HTE Naviline software.

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16. Novell

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average Demand
Here's how Novell is used in MIS Technician jobs:
  • Administered Microsoft 2003, 2008 R2 and Novell servers, editing user rights and policies.
  • Created and maintained new and existing user and group accounts on Novell server.
  • Performed the administration of a Novell LAN and Wide Area Network.
  • Provided user and network support on a Novell 4.11 network.
  • Maintain Novell network; configure new users.
  • Account creation and maintenance for NT, Novell, Exchange, AT&T dial up, and VPN accounts.
  • Designed and installed industrial filtration devices for GM, Ford, Chrysler, Boeing Novell Network Administrator
  • Administered and maintained Novell Netware 3.x, 4.x, SCO UnixWare 7 Servers.
  • Support & Maintain Novell Netware Server with home directories.
  • Created custom images using both Ghost and Novell Zenworks.
  • Installed Novell Netware system (2.1).
  • Provide OS support for Windows 3.x, Win 95, Win 98, Novell Netware, UNIX.
  • Managed remote workstations via Citrix, VNC and Novell Zenworks.
  • Maintained Novell Netware 3.11, 4.1 Provided on-going support to end users with PC hardware and software related issues.

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17. Data Entry

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Here's how Data Entry is used in MIS Technician jobs:
  • Designed and printed checks for company's providers, filing, data entry, debits and credits and receptionist duties.

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18. Computer System

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average Demand
Here's how Computer System is used in MIS Technician jobs:
  • Performed preventive maintenance on computer systems and other peripherals.
  • Assisted with installation of telephone and computer systems at all office locations.
  • Perform daily back up and troubleshooting functions on company computer systems.
  • Assisted in migrating entire computer system to a new domain.
  • Support of Computer systems within an office environment.
  • Train people in computer system use and applications.
  • Oversee the daily performance of computer systems.
  • Design moderately complex computer systems to meet the needs of users whether on the Novell or standalone systems.
  • Service and maintained computer systems in the college environment Programmed Nortel Meridian M7310 phones Running and termination of Cat5.

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19. Routers

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average Demand
Here's how Routers is used in MIS Technician jobs:
  • Installed and serviced DSL equipment and routers for the houses and villas.
  • Configured and installed routers, switches and wireless controllers.
  • Manage, and monitor Routers and Switches.
  • Upgrade and maintain Routers using Eicon cards
  • Can setup antennas and routers to create WI-FI hotspots.

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20. POS

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average Demand
Here's how POS is used in MIS Technician jobs:
  • Prepare technical documentation for training and reference purposes.
  • Dedicated to a specified customer, position mandates an in-depth knowledge of the customer s network, contacts and business applications.
  • Included but not limited to software installations, hardware repair, server maintenance, computer and POS imaging and unit installation.
  • Support and maintain communications systems, PC hardware and software, LAN/WAN, network attached devices, and POS systems.
  • Greeted persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Assessed client's profiles and aligned them with the best possible products and services to meet their needs.
  • Installed and supported multiple POS platforms including Aloha, CAM32, Retail Anywhere, and Millennium
  • Logged calls about hardware related problems dealing with POS Systems in Lotus Notes 6.
  • Assessed problems, made proper repair and properly disposed of damaged parts.
  • Support for 363 store systems POS equipment, software and management.
  • Add and Remove users on the Lotus CCMAIIL Post office.
  • Travel to North Carolina Installation for training purposes on base.
  • Employed temporarily for a POS/Network refresh project.
  • Assembled POS Systems for various stores locations.
  • Use of a X-Ray machine that requires exposure skills with setting techniques that produces proper S numbers for quality imaging.
  • Ensured 100% compliance by leading site Y2K activities including several upgrades, and pre- and post-event testing.
  • Analyzed, proposed and developed a normalized biotech database in MS Access 7.0.
  • Provide pre-operative setup, intra-operative technical support and post-operative room turnover.

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21. RAN

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average Demand
Here's how RAN is used in MIS Technician jobs:
  • Conduct information assurance activities such as systems hardening, application of security patches and respond to incidents reports.
  • Maintained records of daily data communication transactions, problems and remedial actions taken, and installation activities.
  • Monitor and Maintain Electronic Data Interchange using Gentran-Director Workstation and server.
  • Performed administrative support tasks such as proofreading, transcribing handwritten information.
  • Maintained high level of security clearance and confidentiality.
  • Company provides money transfer services using state-of-the-art technology.
  • Involved in implementing company intranet.
  • Provided application training for clients throughout the greater metropolitan LA area, Long Beach, and Orange County facilities.
  • Grant permissions on Server folders; move, clean and delete folders and resolve Server issues on 2003.
  • Tested all systems, ran BIOS upgrades, performed the YMARK test and installed additional drivers.
  • Maintained and ran daily, weekly, and monthly backups using VERITAS and LeftHand backup software.
  • Transmitted information or documents to customers, using computer, mail, or facsimile machine.
  • Inventory spare parts and make travel arrangements for weekly trips to branch regional locations.
  • Research advancing technology, such as Intranet, Help Desk, and CBT software.
  • Diagnose, troubleshoot and resolve a range of software, hardware and connectivity issues.
  • Maintained the state's Quality Assurance Award Database for the Lt.
  • Replace broken items and arrange for repairs when applicable.
  • Acquired red badge security clearance at BWI.
  • Maintained CIG website and intranet site.
  • Blackberry 7290, 8700, 8100, 8800 and Treo 700 support, configuration & setups, and data transfers.

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22. OS

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average Demand
Here's how OS is used in MIS Technician jobs:
  • Deliver the most professional customer friendly oriented support.
  • Maintained and administered Microsoft Exchange 2010 environment.
  • Administrated and maintained casinos slot auditing system.
  • Inspect, Evaluate, Maintain endoscopic/ arthroscopic products and materials on a timely basis and performed according to Operating Rooms scheduling.
  • Have worked with virtually all Windows based applications including Microsoft Office 2007 and numerous other data modeling computer programs.
  • Set up new machines for the company, including formatting hard drives and installing OS's.
  • Assisted in the timely recovery of data loss due to software crash or hardware failure.
  • Work closely with program Coordinators and Director to report statistics and case management results.
  • Coordinated with vendors and field engineers the purchase and delivery of those items.
  • Project management consisting of migrating 300 computers from Apple Macintosh to Dell Windows.
  • Research for computer and office optimization and lower toner costs for printers.
  • Engaged in initiative to refresh end-of-life server hardware and unsupported OS platforms.
  • Diagnose issues and escalate to the appropriate team for resolution.
  • Answer trouble calls from casino departments, diagnose and repair.
  • Used MicroStation and TopoDOT to extract road data.
  • Answered incoming trouble calls, diagnose and repair.
  • Work was done with both Windows & DOS based P.C.
  • Contributed to initiative to successfully migrate Microsoft Exchange mailboxes and various Windows application servers to a datacenter.
  • Experienced in Ethylene Oxide Processing of flexible cystoscopes.
  • Implemented streamlined system for software imaging both labs and user workstations Maintained over 3,000 workstations across six campuses in Guilford County

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23. Wide Area Networks

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24. VPN

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average Demand
Here's how VPN is used in MIS Technician jobs:
  • Assisted users with VPN, Wireless connectivity, and OWA issues.
  • Resolved problems remotely via Net Meeting Remote Software and VPN.
  • Managed File and print server, Exchange server, and VPN server running W2K Server, W2K3 and Exchange 2K3.
  • Support and setup of remote users for telecommunications, FTP, VPN, Citrix.
  • Install, configure and support Nortel VPN Client access.

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25. Troubleshot

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Here's how Troubleshot is used in MIS Technician jobs:
  • Researched, troubleshot and resolved complex problems independently.
  • Installed and troubleshot telephones attached to an NEC switch.

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26. Helpdesk

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Here's how Helpdesk is used in MIS Technician jobs:
  • Worked on helpdesk tickets and resolved end users issues occurring on a daily basis.
  • Worked in a contractor capacity for Crane Electronics Group's MIS Helpdesk.
  • Fix issues according to user's needs and Tickets sent by helpdesk.
  • Provided Helpdesk services via phone support.
  • Worked with helpdesk personnel and management to improve helpdesk performance, support and metrics.
  • Convert Windows XP systems over to Windows 7 Helpdesk support and remote help for all of the hospital and doctors offices.
  • Project Managed Novell to Windows NT migration Advanced helpdesk support Implemented Intranet and Internet pages Implemented hospital wide PBX replacement

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27. Internet

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average Demand
Here's how Internet is used in MIS Technician jobs:
  • Installed NT4 Server and was responsible for the dept's Internet and intranet connectivity.
  • Installed home/Business network allowing IPTV,VOIP, internet services
  • Re-created 290 page internet website.

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28. Voip

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Here's how Voip is used in MIS Technician jobs:
  • Assist in managing VOIP phone system, and install phones on Server 2008.
  • Managed Call Center software and VoIP systems.
  • Participated in roll-out and start-up of new Shortel VOIP telephone system across 16 locations.
  • Managed the Avaya Definity telecom switch, involved in updating company phone system to Cisco VOIP.

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29. PCS

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Here's how PCS is used in MIS Technician jobs:
  • Set up PCs and performed troubleshooting steps for laptops, desktops, servers, and printers.
  • Provided support for 68 manufacturing PCs and well as office PCs.
  • Interacted with employees on improving their individual PCs and meeting their computing needs by responding to email and voicemail support requests.
  • Performed Y2K HARDWARE COMPLIANCE tests on all pcs.
  • Maintained 100+ networked PCs Expanded and repaired network infrastructure across 3 sites Administered a Windows NT domain controller and an IBM RS-6000

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30. As/400

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low Demand
Here's how As/400 is used in MIS Technician jobs:
  • Maintained the AS/400 systems by running and ending jobs when requested, performing backups and rotating the tapes for it.
  • Oversee and direct the day-to-day operations of multiple AS/400's for the city and associated police and fire departments.
  • Utilized an AS/400 system to update and manage problem calls taken and document solutions.
  • Resolved daily issues that involved producing reports using IBM Mainframe AS/400.
  • Produced daily backups on a Domino Server and a AS/400 Server.
  • Administered user profiles, workstations, printers on the AS/400.

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31. Phone System

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low Demand
Here's how Phone System is used in MIS Technician jobs:
  • Maintained Shortel IP phone system.
  • Install and maintain HP ProCurve switches, Symantec Firewall Appliance, and Avaya PBX telephone system.

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32. Tcp/Ip

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low Demand
Here's how Tcp/Ip is used in MIS Technician jobs:
  • Provided administration and troubleshooting support for MS Windows NT 4.0 Server, Workstation (TCP/IP), MS Exchange Server 5.5.
  • Install LAN cable, server rack setup, switch, hub, and router replacement, TCP/IP setup and management.
  • Configured TCP/IP on Windows 2000 and Office XP.

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33. PBX

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Here's how PBX is used in MIS Technician jobs:
  • Help Desk Support, Network Support, Wireless support, PBX Programming Program and Install Phones, Fax s, Modems.

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34. Lotus Notes

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low Demand
Here's how Lotus Notes is used in MIS Technician jobs:
  • Maintained and administrated existing Lotus Notes Domino database and email system for all users.
  • Provided day by day support to users on Exchange 2003, Lotus Notes, and SQL server data retrieval troubleshoot.
  • Fixed issues with Lotus Notes 7 migration to 8.5.
  • Installed, repaired and trained users on Lotus Notes e-mail system Performed testing of hardware, software and back-up data files.
  • Set up, troubleshot, and trained users on Lotus Notes, VPN, Avaya MM.

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35. SQL

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low Demand
Here's how SQL is used in MIS Technician jobs:
  • Created and managed scripts using SQL.
  • Created and managed databases with SQL.
  • Created SQL queries and reports.
  • Support of MS Access and SQL DB.

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36. End-User Training

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37. Infrastructure

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low Demand
Here's how Infrastructure is used in MIS Technician jobs:
  • Provide Complete and accurate documentation of all supported Network infrastructure.
  • Administered Active Directory 2003 network infrastructure.
  • Maintained casino network infrastructure, including switches, media converters, fiber optic, category 5 and category 1 network cable.
  • Set up new training center IT infrastructure when office was opened in 2003.
  • Perform physical installation of CAT 5 cabling for network infrastructure and telephone system.
  • Helped maintain network infrastructure by doing periodic systems checks on servers.
  • Provided network, server, and infrastructure assistance as needed.
  • Install Wireless Network Infrastructure Campus Wide.
  • Managed a network infrastructure for a non-profit community healthcare organization headquartered in Charleston, SC.
  • Assisted with virtualization of server resources, streamlining infrastructure.
  • Designed and rebuilt network infrastructure, including replacement of obsolete hardware and development of Wi-Fi access on site.
  • Key Results: * Administrate LAN/WAN infrastructure for nine healthcare facilities in four counties.
  • Provide a 24/7 IT Infrastructure IBM AS400 administration

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38. New Equipment

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Here's how New Equipment is used in MIS Technician jobs:
  • Configured new equipment for incoming users.
  • Worked with Vendors with supporting, configuring, and purchasing existing and new equipment and applications.
  • Purchaced parts,materals,new equipment.

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39. Linux

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Here's how Linux is used in MIS Technician jobs:
  • Managed VSI Fax server running Linux OS.

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40. Recovery Procedures

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41. Software Applications

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Here's how Software Applications is used in MIS Technician jobs:
  • Trained users in various software applications for mainframe and personal computers.

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42. Unix

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Here's how Unix is used in MIS Technician jobs:
  • Installed lobby display computer and kiosks with Unix.

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43. Html

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44. Desktop

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Here's how Desktop is used in MIS Technician jobs:
  • Developed and sustained good client group relations by diagnosing and fixing hardware problems on Dell and clone PC desktops and portables.
  • Provide user support and problem resolution for desktop computers, network access, E-mail, web, and server based applications.
  • Provided desktop support on Dell's and HP thin clients (Installations, configurations, and connectivity issues).
  • Maintain, troubleshoot, and repair desktop computers, laptop/notebook computers, printers, peripheral hardware and software.
  • Provided desktop hardware, Microsoft and Dame Ware remote support for users at three hospital locations.
  • Supported all hardware - desktops, laptops, servers, printers, faxes, copiers.
  • Imaged, configured, and deployed Dell branded laptop and desktop systems to employees.
  • Perform installs, configuration and support of Dell desktops, servers and laptops.
  • Provided desktop support for 250 users over 5 Branches on the Oregon coast.
  • Perform basic computing support, to include installing & configuring desktop computers.
  • Configure and install operating systems, desktop applications, and network software.
  • Advanced problem solving in Microsoft office and Windows desktop applications.
  • Provided desktop support to 100+ users.
  • Maintain desktop and supply inventory.
  • Design and format publications utilizing Desktop Publishing and other computer graphic software.
  • Implemented a help desk solution for the business (Sysaid) and am working on WYSE terminals for desktop replacement.
  • Configured, supported, and performed regular maintenance for Desktops, Laptops, printers, and Blackberry PDAs.
  • Installed and implemented all hardware and software in fast-paced Desktop Publishing Department while maintaining stringent deadlines.
  • Performed field upgrades and provided user support onsite and remotely via Logmein, and Remote Desktop, and VNC.
  • Install, maintain and troubleshoot all BizCardReaders 900c-901c Deployed Lenovo desktops and laptops.

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45. DNS

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Here's how DNS is used in MIS Technician jobs:
  • Configured users for direct access to the correct DNS servers.

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46. Microsoft Windows

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47. LAN

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low Demand
Here's how LAN is used in MIS Technician jobs:
  • Planned and conducted studies of existing operations and procedures to determine feasibility for data processing.
  • Produced reports for management using various computer languages and applications.
  • Provide 100% of telephone and desktop support for 70 end users in a mixed operating system, LAN environment.
  • Involved in all company-wide decisions pertaining to LAN stability, performance upgrades, and cost effective solutions.
  • Provided computer support and training for the Planning Dept's migration from Dos/Win3.11 environment to Win95.
  • Diagnosed common application, system, and network problems on Ethernet and Token Ring LAN.
  • Hired by Oakland Schools to perform similar tasks after Lake Orion's program ended.
  • Provide IT support to office personnel and team lead in a manufacturing plant.
  • Planned and implemented small-to-medium scale virtual environments for Fortune 500 client.
  • Install, configure and support Wireless LAN access (802.11b).
  • Upgrade and install new IBM Compatible workstations on the LAN.
  • Worked with construction crew of new areas and planned accordingly.
  • Set up LAN lines using Cisco and Dell switches.
  • Supported NT 4.0 Intra-Network LAN/WAN for 16 offices.
  • Assisted in monitoring and maintaining LAN services.
  • Run CAT5 cables to set up LAN connections.
  • Enter data, track and report task outputs delineated in work plans on PC.
  • Planned and implemented Kronos time and attendance system Attended monthly P&L reviews.

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48. Technical Assistance

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low Demand
Here's how Technical Assistance is used in MIS Technician jobs:
  • Provide technical assistance to end-users in design, installation and support of PC hardware/software systems.
  • Respond to requests for technical assistance in person, via phone, electronically.
  • Provided end user support, administrative and technical assistance on a 125+ user Novell 3.12/4.11 network.

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49. Fax Machines

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low Demand

50. Email Accounts

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low Demand

MIS Technician Jobs

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20 Most Common Skills For A MIS Technician

Computer Hardware

22.0%

Network Printers

9.3%

Windows XP

7.2%

Desk Support

6.8%

Customer Service

6.1%

Remote Locations

5.0%

Active Directory

4.7%

Setup

4.3%

Hardware Issues

4.2%

Laptops

4.0%

Technical Support

3.5%

Local Area Network

3.4%

Troubleshoot

3.2%

Backup

3.1%

User Accounts

2.6%

Novell

2.4%

Data Entry

2.2%

Computer System

2.1%

Routers

2.0%

POS

1.8%
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Typical Skill-Sets Required For A MIS Technician

Rank Skill
1 Computer Hardware 17.1%
2 Network Printers 7.2%
3 Windows XP 5.6%
4 Desk Support 5.3%
5 Customer Service 4.7%
6 Remote Locations 3.9%
7 Active Directory 3.6%
8 Setup 3.4%
9 Hardware Issues 3.2%
10 Laptops 3.1%
11 Technical Support 2.7%
12 Local Area Network 2.7%
13 Troubleshoot 2.5%
14 Backup 2.4%
15 User Accounts 2.0%
16 Novell 1.8%
17 Data Entry 1.7%
18 Computer System 1.6%
19 Routers 1.6%
20 POS 1.4%
21 RAN 1.4%
22 OS 1.3%
23 Wide Area Networks 1.2%
24 VPN 1.2%
25 Troubleshot 1.2%
26 Helpdesk 1.0%
27 Internet 1.0%
28 Voip 1.0%
29 PCS 1.0%
30 As/400 0.9%
31 Phone System 0.8%
32 Tcp/Ip 0.8%
33 PBX 0.8%
34 Lotus Notes 0.8%
35 SQL 0.8%
36 End-User Training 0.8%
37 Infrastructure 0.7%
38 New Equipment 0.6%
39 Linux 0.6%
40 Recovery Procedures 0.5%
41 Software Applications 0.5%
42 Unix 0.4%
43 Html 0.4%
44 Desktop 0.4%
45 DNS 0.4%
46 Microsoft Windows 0.4%
47 LAN 0.4%
48 Technical Assistance 0.4%
49 Fax Machines 0.4%
50 Email Accounts 0.4%
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23,067 MIS Technician Jobs

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