Senior Manager, Growth Marketing
Birmingham, AL jobs
General Information Ref # 44826 Department Marketing Job Site Mission Pet Health Date Published 11-17-2025 Pay Class Full-Time Job Description The Senior Manager, Growth Marketing will lead the strategy, planning, and execution of data-driven marketing initiatives that drive new customer acquisition and conversion. This role will own growth marketing channels end-to-end and will be responsible for scaling marketing performance through experimentation, optimization, and cross-functional collaboration. They will mentor and manage a team, fostering innovation and accountability to meet growth goals.
This role is a fully remote opportunity.
Responsibilities and Benefits
Key Responsibilities
* Develop and execute a comprehensive growth marketing strategy to drive qualified traffic, opportunities, and revenue.
* Own the new client growth marketing funnel, from lead through conversion, across all digital channels (paid media, websites, SEO, social, etc.).
* Set clear KPIs and track performance through dashboards, reporting regularly to senior leadership on progress and insights.
* Lead strategic testing roadmap (A/B and multivariate) to optimize conversion rates, engagement, and ROI.
* Partner closely with Analytics, Development, and Creative teams to align marketing campaigns with business goals.
* Manage, coach, and develop team members, fostering a high-performance culture.
* Oversee marketing budgets and allocate spend effectively to maximize return.
* Stay current on emerging trends, tools, and best practices in growth and performance marketing.
Required Qualifications
* 5+ years of experience in growth or performance marketing, with at least 1+ years in a leadership role.
* Proven track record of delivering measurable business growth through digital channels.
* Strong analytical mindset with experience using data to drive decision-making.
* Expertise in campaign management across paid search, paid social, display, and other paid and owned media channels.
* Strong people leadership, communication, and project management skills.
* Experience in fast-paced, high-growth environments strongly preferred.
* Experience in healthcare, veterinary, or multi-site business environments is a plus.
Prior Authorizations and Referrals Management
Remote
TITLE: Prior Authorizations and Referral Management Representative
Applicable Ambulatory Access or Outpatient Clinic Leader
DEPARTMENT: Patient Access Services / St. Charles Clinic
DATE LAST REVIEWED: October 2024
OUR VISION: Creating America's healthiest community, together
OUR MISSION: In the spirit of love and compassion, better health, better care, better value
OUR VALUES: Accountability, Caring and Teamwork
DEPARTMENTAL SUMMARY: Patient Access Services is a support services division of St Charles Health System. Patient Access serves as a liaison to inpatient and hospital-based outpatient departments. Ambulatory Access serves as a liaison to ambulatory outpatient departments by providing scheduling, registration, prior authorization, medical record, population health outreach, and project management support. We encourage collaboration between clinical and non-clinical staff to ensure we are providing our community with comprehensive and compassionate health care.
POSITION OVERVIEW: The Prior Authorizations and Referral Management Representative will be responsible for coordination of prior authorization and referral processes for patients being referred for services, testing, speciality care, diagnostic procedures, and surgery. This role acts as a liason between patients and the professional staff by facilitating coordination of care responsibilities. Extensive scheduling coordination with surgery department, specialist and ancillary departments. Prior Authorization and Referral Management Representatives' home department may be a specific centralized location that is supported by Patient Access Services, or in a SCHS outpatient clinic supporting a single specialty.
This position does not supervise any other caregivers.
ESSENTIAL FUNCTIONS AND DUTIES
Must be able to multitask and prioritize workflows; engage providers, care team, and patients in the prior authorization process.
Confirms and validates patient health plan coverage and obtains accurate benefit eligibility and coverage. Makes appropriate system updates to coverage and benefits accurately.
Communicates appropriate provider, facility, and order information to health plan as part of the prior authorization and referral process.
Notifies health plan and gains financial clearance for plans for patient to undergo a course of care requiring prior authorization.
Coordinates and supports providers with medication authorizations. May coordinate patient assistance programs with patients and providers.
Utilizes internal and external systems to appropriately request and coordinate prior authorization and referrals for patient care.
Faciltates the scheduling of patients with internal and external departments, clinics and hospitals.
Updates and annotates systems with current and accurate information regarding requests for prior authorizations and referrals.
Tracks, updates and investigates current orders and tasks; managing orders through the system to provide up to date and accurate information.
Monitors system referral and authorization and patient work queues and lists to ensure each service or consultation order is managed, updated appropriately and accurately and routed for scheduling and completion.
Obtains pertinent documentation from provider, facility and patient to ensure accurate prior authorization and patient assistance requests.
Effectively communicate with provider, care team members and patients regarding authorizations, scheduling needs, insurance benefits, eligibility, etc.
Assist with patient education and follow up regarding the prior authorization and referral processes.
Oversees the facilitation of scheduling and appointments when referral is required on behalf of patient.
Ability to work as part of a Care Team with providers and clinical staff.
Supports the vision, mission and values of the organization in all respects.
Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients and guests.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
May perform additional duties of similar complexity within the organization, as required or assigned.
EDUCATION
Required: High School diploma or GED.
Preferred: College level course work.
LICENSURE/CERTIFICATION/REGISTRATION
Required: N/A
Preferred: N/A
EXPERIENCE
Required: Minimum of one year experience working in hospital, clinic, or medical insurance billing office, performing duties and responsibilities related to medical billing, pre-authorization, claims processing, or a related area of expertise.
Basic understanding of medical coding.
Preferred: N/A
PERSONAL PROTECTIVE EQUIPMENT
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
ADDITIONAL POSITION INFORMATION:
Must have excellent communication and organizational skills with ability to interact with a diverse population and professionally represent St. Charles Health System with internal and external customers.
Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions.
Must adapt quickly to frequent process changes and improvements.
Is reliable, engaged, and provides feedback to inform process improvement.
Attends all department, team, and company meetings as required.
Requires exceptional critical thinking and analytical skills with the ability to work under minimal supervision.
Requires strong communication, customer service, interpersonal skills and telephone etiquette.
Ability to prioritize workflow according to pre-set instructions.
Strong teamwork and collaborative skills.
Ability to multi-task and work independently.
Attention to detail is essential.
Performs basic math (add, subtract, multiply and divide) calculations.
Performs intermediate to advanced math (analysis, statistics, significant data, or number manipulation).
Intermediate ability and experience in computer applications, specifically electronic medical records system, MS Office, MS Teams, and Excel.
PHYSICAL REQUIREMENTS:
Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.
Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.
Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.
Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle.
Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.
Exposure to Elemental Factors
Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.
Blood-Borne Pathogen (BBP) Exposure Category
No Risk for Exposure to BBP
Schedule Weekly Hours:
0
Caregiver Type:
Relief
Shift:
First Shift (United States of America)
Is Exempt Position?
No
Job Family:
REPRESENTATIVE
Scheduled Days of the Week:
Shift Start & End Time:
Auto-ApplyHIM Coding Educator - Outpatient
Phoenix, AZ jobs
Under the direction of the Health Information Management (HIM) Supervisor of Coding Education, the HIM Coding Educator - Outpatient provides training, education, and mentoring to the outpatient coding team and outpatient CDI team for coding education. You will work with business owners to define, plan, implement, and evaluate the training required to ensure smooth change management for coding operations, revenue cycle, and affected areas. This role is responsible for evaluating and delivering comprehensive training and education programs related to the end-user#s needs. # The HIM Coding Educator # Outpatient provides onsite and/or virtual support for trainees and is a knowledge resource for all staff. You will collect and coordinate data collection by performing coding quality chart reviews, ensuring the reviews meet government, regulatory, and coding guidelines/standards. You are responsible for delivering the results of these chart reviews with reports that can be used to make informed business decisions that are accurate, relevant, and error-free. # Annual Salary Range: $63,169.60 - $93,184.00 This position is a remote position.# # Qualifications Education: Requires an associate degree in health information management or a related field or an equivalent combination of training and progressively responsible experience that will result in the required specialized knowledge and abilities to perform the assigned work.# A bachelor#s degree in health information management or related field is preferred. Experience: â€'â€'â€'â€'Must have a minimum of five (5) years of progressively responsible healthcare acute care coding involving outpatient facility coding experience, demonstrating a strong understanding of the required knowledge, skills, and abilities.# Must have Level 1 Trauma coding experience, coding experience in a teaching hospital, and Electronic Health Record experience. Prefer Burn coding experience and/or experience providing classroom, on-site, and/or virtual training. Specialized Training: ICD-10, ICD-10 PCS, and CPT Coding and auditing experience are required. Prefer formal training in 3M products/ Epic/Auditing/CDI/Revenue Cycle. Certification/Licensure: Requires certification as a CCS, CCS-P, CPC, CPC-H, CPC-P, CIC, or COC. Preferred dual certification as a Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT). Knowledge, Skills, and Abilities: Requires extensive knowledge and experience in outpatient facility coding and auditing and the subject area for which they evaluate, report, and provide training. Must demonstrate knowledge of HIPAA privacy and security regulations as evidenced by appropriate handling of Protected Health Information (PHI), promoting confidentiality, and using discretion when handling patient and various hospital departments# information. Must be able to follow all Federal and State regulations, as well as all Valleywise Health policies and procedures. Requires a basic understanding of all functions performed by the Coding and Revenue Cycle Teams. Requires strong computer skills in all areas of healthcare applications, technology, education, and automated systems, as well as Microsoft Products, Epic, PwC SMART, and 3M software.#This includes the ability to adapt to multiple client systems simultaneously. Requires a basic understanding of the standard tools, workflow processes, and/or procedures and concepts used in implementing, designing, and delivering training programs and materials. Prefer an understanding of healthcare business and software and a strong ability to translate administrative and operating requirements into clear, specific, and actionable curricula and then implement and teach those curriculums. Must demonstrate effective listening, facilitation, and presentation skills. Must possess excellent interpersonal and communication skills, both verbally and in writing, including knowledge of basic grammar, spelling, and punctuation. Must be flexible, detail-oriented, highly collaborative, and positively influence others. The ability to work in a team environment, as well as independently, while being willing to take ownership of responsibilities, being quality conscious, and being able to manage time effectively and adapt to change. Must be able to continuously listen, react, and suggest ways to complement or assist the work of others. Requires the ability to read, write, and speak effectively in English.
Under the direction of the Health Information Management (HIM) Supervisor of Coding Education, the HIM Coding Educator - Outpatient provides training, education, and mentoring to the outpatient coding team and outpatient CDI team for coding education. You will work with business owners to define, plan, implement, and evaluate the training required to ensure smooth change management for coding operations, revenue cycle, and affected areas. This role is responsible for evaluating and delivering comprehensive training and education programs related to the end-user's needs.
The HIM Coding Educator - Outpatient provides onsite and/or virtual support for trainees and is a knowledge resource for all staff. You will collect and coordinate data collection by performing coding quality chart reviews, ensuring the reviews meet government, regulatory, and coding guidelines/standards. You are responsible for delivering the results of these chart reviews with reports that can be used to make informed business decisions that are accurate, relevant, and error-free.
Annual Salary Range: $63,169.60 - $93,184.00
This position is a remote position.
Qualifications
Education:
* Requires an associate degree in health information management or a related field or an equivalent combination of training and progressively responsible experience that will result in the required specialized knowledge and abilities to perform the assigned work.
* A bachelor's degree in health information management or related field is preferred.
Experience:
* â€'â€'â€'â€'Must have a minimum of five (5) years of progressively responsible healthcare acute care coding involving outpatient facility coding experience, demonstrating a strong understanding of the required knowledge, skills, and abilities.
* Must have Level 1 Trauma coding experience, coding experience in a teaching hospital, and Electronic Health Record experience.
* Prefer Burn coding experience and/or experience providing classroom, on-site, and/or virtual training.
Specialized Training:
* ICD-10, ICD-10 PCS, and CPT Coding and auditing experience are required.
* Prefer formal training in 3M products/ Epic/Auditing/CDI/Revenue Cycle.
Certification/Licensure:
* Requires certification as a CCS, CCS-P, CPC, CPC-H, CPC-P, CIC, or COC.
* Preferred dual certification as a Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT).
Knowledge, Skills, and Abilities:
* Requires extensive knowledge and experience in outpatient facility coding and auditing and the subject area for which they evaluate, report, and provide training.
* Must demonstrate knowledge of HIPAA privacy and security regulations as evidenced by appropriate handling of Protected Health Information (PHI), promoting confidentiality, and using discretion when handling patient and various hospital departments' information.
* Must be able to follow all Federal and State regulations, as well as all Valleywise Health policies and procedures.
* Requires a basic understanding of all functions performed by the Coding and Revenue Cycle Teams.
* Requires strong computer skills in all areas of healthcare applications, technology, education, and automated systems, as well as Microsoft Products, Epic, PwC SMART, and 3M software. This includes the ability to adapt to multiple client systems simultaneously.
* Requires a basic understanding of the standard tools, workflow processes, and/or procedures and concepts used in implementing, designing, and delivering training programs and materials.
* Prefer an understanding of healthcare business and software and a strong ability to translate administrative and operating requirements into clear, specific, and actionable curricula and then implement and teach those curriculums.
* Must demonstrate effective listening, facilitation, and presentation skills.
* Must possess excellent interpersonal and communication skills, both verbally and in writing, including knowledge of basic grammar, spelling, and punctuation.
* Must be flexible, detail-oriented, highly collaborative, and positively influence others.
* The ability to work in a team environment, as well as independently, while being willing to take ownership of responsibilities, being quality conscious, and being able to manage time effectively and adapt to change.
* Must be able to continuously listen, react, and suggest ways to complement or assist the work of others.
* Requires the ability to read, write, and speak effectively in English.
Ambulatory Services Auditor and CDS 2
Remote
Pay range: $29.37 - $44.05 per hour ($61,089 - $91,624 annually), based on experience. In addition, this role is eligible to work remotely from an approved state by St. Charles (please refer to the list). If you do not reside in an approved listed state (or do not plan to relocate to an approved listed state) we request, you do not apply for this particular position.
Approved states by St. Charles: Oregon, Arizona, Arkansas, Florida, Idaho, Missouri, Montana, Nevada, New Mexico, North Carolina, Oklahoma, Tennessee, Utah, and Wisconsin.
About St. Charles Health System:
St. Charles Health System is a leading healthcare provider in Central Oregon, offering a comprehensive range of services to meet the needs of our community. We are committed to providing high-quality, compassionate care to all patients, regardless of their ability to pay. Our values of compassion, excellence, integrity, teamwork, and stewardship guide our work and shape our culture.
What We Offer:
Competitive Salary
Comprehensive benefits including Medical, Dental, Vision for you and your immediate family
403b with up to 6% match on Retirement Contributions
Generous Earned Time Off
Growth Opportunities within Healthcare
ST. CHARLES HEALTH SYSTEM
JOB DESCRIPTION
TITLE: Ambulatory Services Auditor and CDS II
REPORTS TO POSITION: System Revenue Integrity Director
DEPARTMENT: Revenue Integrity
DATE LAST REVIEWED: May 2023
OUR VISION: Creating America's healthiest community, together
OUR MISSION: In the spirit of love and compassion, better health, better care, better value
OUR VALUES: Accountability, Caring and Teamwork
DEPARTMENTAL SUMMARY: The Revenue Integrity department provides many services to our multi-hospital and medical group organization focusing on the patient financial experience along the entire continuum of care. Our goal is to deliver a delightful, transparent and seamless experience to our patients and customers that captures and collects the revenue earned by SCHS in a quality, efficient and timely manner.
POSITION OVERVIEW: The Ambulatory Services Auditor and Clinical Documentation Specialist II is responsible for conducting chart reviews of outpatient, inpatient and ambulatory service medical documentation across St. Charles Health System to ensure compliance with ICD-10-CM and CPT-4 coding regulations, rules and guidelines. This position will also provide education, feedback and guidance to multiple parties, as needed. This position does not directly manage any other Caregivers.
ESSENTIAL FUNCTIONS AND DUTIES:
Conduct system-wide pre- visit or post-visit chart reviews of professional services to include both hospital and clinic/office settings of care.
Perform audits on/for the HIM Professional Services Coding team and provide feedback and education as needed to ensure compliance with quality coding standards.
Evaluate medical records to ensure the accuracy of clinical documentation to support the acuity of the patient, risk profiles for HCC capture and recapture, and diagnostic and procedural code integrity in compliance with ICD-10-CM and CPT-4/HCPCs rules and guidelines.
Develop and update procedure manuals to maintain standards for correct coding.
Conduct system-wide education and training on complete documentation and other key concepts for supporting professional fee coding and billing in group setting or on an individual basis.
Assist in setting the direction for and providing coding compliance and education.
Provide technical guidance to physicians and other departmental staff in identifying and resolving issues such as incomplete or missing records, or codes that do not conform to approved coding guidelines or organizational standards.
Recommend process changes and improvements within departmental and operational policies and procedures or system changes to reduce losses or improve efficiency.
Monitor trends and prepare reports on such topics as documentation or coding issues and denied claims, for review by management.
Supports the vision, mission and values of the organization in all respects.
Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients and guests.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
May perform additional duties of similar complexity within the organization, as required or assigned.
EDUCATION
Required: High school diploma or GED
Preferred: Associates degree in Health Information Technology or related field
LICENSURE/CERTIFICATION/REGISTRATION
Required: RHIA, RHIT, CCS-P, CPC, CPMA, CRC, RN or LPN
Preferred: CPMA CRC, RN, LPN
EXPERIENCE
Required: Minimum of 3-5 years of coding, auditing, or clinical experience required. Physician Evaluation and Management coding experience required. Must meet all competencies of the Ambulatory Auditor and CDS I position prior to promotion. Knowledge of current Medicare regulations, including MPFS, IPPS and OPPS.
Preferred: Inpatient, Outpatient, and Ambulatory services coding preferred.
PERSONAL PROTECTIVE EQUIPMENT
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
ADDITIONAL POSITION INFORMATION:
PHYSICAL REQUIREMENTS:
Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.
Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.
Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.
Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle.
Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.
Exposure to Elemental Factors
Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.
Blood-Borne Pathogen (BBP) Exposure Category
No Risk for Exposure to BBP
.
Schedule Weekly Hours:
40
Caregiver Type:
Regular
Shift:
First Shift (United States of America)
Is Exempt Position?
Yes
Job Family:
AUDITOR
Scheduled Days of the Week:
Monday-Friday
Shift Start & End Time:
Flexible within core working hours
Auto-ApplyHRIS Analyst 2 - Workday/UKG
Remote
Salary Range: $71,260 to $106,870/year Preferred Experience with UKG Pro Workforce Management This position is a remote role that REQUIRES current residence in one of the following states. If you do not currently live in one of these states, please do not apply: Arkansas, Arizona, Florida, Idaho, Missouri, Montana, Nevada, New Mexico, North Carolina, Oklahoma, Oregon, Tennessee, Utah, Wisconsin.
ST. CHARLES HEALTH SYSTEM
JOB DESCRIPTION
TITLE: Human Resource Information Systems (HRIS) Analyst 2
REPORTS TO POSITION: HRIS Manager
DEPARTMENT: Human Resources
DATE LAST REVIEWED: April 2024
OUR VISION: Creating America's healthiest community, together
OUR MISSION: In the spirit of love and compassion, better health, better care, better value
OUR VALUES: Accountability, Caring and Teamwork
DEPARTMENT SUMMARY: The Human Resources Department provides a variety of functional and system support services for all department and campuses across the organization. At. St. Charles, we believe our strength is in our people. Human Resources is focused on supporting our people strategy by delivering a robust foundation of services and specialized expertise including people and organizational development, talent acquisition, caregiver (employee) relations, labor relations, compensation, benefits and absence management, human resources information services, and onboarding/off-boarding.
POSITION OVERVIEW: The HRIS Analyst 2 works as a liaison between HR, IT and Operations to provide day-to-day support and analysis and to leverage technology solutions to meet the needs of Human Resources and users of HR information. The HRIS Analyst 2 maintains a broad knowledge of St. Charles administrative systems and processes with an expert understanding of their interrelationships and dependencies. This position does not directly manage any other caregivers.
ESSENTIAL FUNCTIONS AND DUTIES:
Supports Workday HCM, including data integration, reporting, and system configuration.
Participates in system enhancements updates and upgrades ensuring that the system is functioning per the specifications and user's needs.
Develops advanced reports, including creating calculated fields and maintaining dashboards, to provide accurate data, analytics and insights to the HR team and the wider organization.
Monitors and tests business process workflows for both new and optimization of current configuration.
Documents system configuration changes in compliance with internal controls policies and procedures.
Provides end-user support, training, and documentation.
Creates EIB and mass data change templates and processes.
Supports projects related to HR, Payroll, Timekeeping, Absence, and Benefit systems.
Logs HRIS end user issues in the help desk tracking system. Follows up with users to ensure issues were resolved promptly. Assists with problem resolution for assigned systems and applications including but not limited to: Error reports, calls from caregivers, Payroll, and other data feeds, etc.
Supports multiple concurrent projects/systems, makes trade-offs, facilitates project meetings, meets tight deadlines, and escalates effectively in order to meet project timelines. Manages and mitigates project risks.
Serve as a subject matter expert for Workday, providing guidance and support to end-users, troubleshooting issues, and delivering training as needed.
Expands upon knowledge of HRIS and application design tools, and the ability to design, develop, test and support customization.
Partners with IT/Vendors in a responsive manner to implement and repair technology solutions.
Supports the vision, mission, and values of the organization in all respects.
Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients, and guests.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate.
May perform additional duties of similar complexity within the organization, as required or assigned.
EDUCATION
Required: High School diploma or GED
Preferred: Bachelor's degree in Human Resources, Information Technology, Business Administration or other related.
LICENSURE/CERTIFICATION/REGISTRATION
Required: N/A.
Preferred: Workday Pro, PHR, PMP, HRIT, or other technical certification.
EXPERIENCE
Required: Three (3) years of increasingly responsible HRIS experience supporting a high-volume Human Resources department. Previous experience supporting an ERP system.
Preferred: Experience with Workday. Experience with UKG WFM Pro. Prior healthcare experience is a plus.
PERSONAL PROTECTIVE EQUIPMENT
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
ADDITIONAL POSITION INFORMATION:
SKILLS:
Must be able to break down a problem or situation into its component parts, and identify implications, time frames and sequences, while remaining cognitive of the big picture.
Must have strong knowledge of system testing, best practices, and methodologies.
Must have excellent understanding of ERP business modules and tools.
Must be able to communicate effectively with internal and external audiences.
Must be able to maintain a high degree of professionalism and confidentiality, while maintaining outstanding customer relations and understanding of customer needs.
Must be self-directed, thrive in an unstructured environment, and handle ambiguity well.
Must have excellent analytical, problem solving and decision-making skills.
Must have strong team working and collaborative skills.
PHYSICAL REQUIREMENTS:
Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.
Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.
Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.
Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle.
Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.
Exposure to Elemental Factors
Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.
Blood-Borne Pathogen (BBP) Exposure Category
No Risk for Exposure to BBP
Schedule Weekly Hours:
40
Caregiver Type:
Regular
Shift:
First Shift (United States of America)
Is Exempt Position?
Yes
Job Family:
ANALYST HUMAN RESOURCES
Scheduled Days of the Week:
Monday-Friday
Shift Start & End Time:
0800 - 1700
Auto-ApplySupvr Coding, Observation, Day Surgery and CVIR Coding
Denver, CO jobs
Supervisor, Observation, Day Surgery and CVIR Coding Department: UCHlth Outpatient Coding 2 FTE: Full Time, 1.0, 80.00 hours per pay period (2 weeks) Shift: Days Pay: $29.54 - $44.31 / hour. Pay is dependent on applicant's relevant experience
Summary:
Supervises daily staff activities for facility Observation, Day Surgery and CVIR Coding.This is a 100% remote position. Eligible out-of-state candidates may be considered.
Responsibilities:
Determines, coordinates and supervises daily staffing assignments. Provides direction, orientation, training, coaching, and mentoring to staff. Performs or assists with performance evaluations and disciplinary actions.
Supports management initiatives. Assesses quality of services delivered and facilitates staff development programs. Ensures staff compliance with departmental and organizational policies, procedures, and protocols.
Performs staff responsibilities as needed to fulfill required service levels. Leads the handling and resolution of complex issues and complaints.
Serves as an internal liaison with other departments that have coding concerns/questions.
Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.
Requirements:
+ High School diploma or GED.
+ Coding-related certification from AHIMA or AAPC.
+ 2 years of relevant experience. Preferred: 2 years of supervisory experience.
We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives.
UCHealth invests in its Workforce.
UCHealth offers a Three Year Incentive Bonus to recognize employee's contributions to our success in quality, patient experience, organizational growth, financial goals, and tenure with UCHealth. The bonus accumulates annually each October and is paid out in October following completion of three years' employment.
UCHealth offers their employees a competitive and comprehensive total rewards package (benefit eligibility is based off of FTE status):
+ Medical, dental and vision coverage including coverage for eligible dependents
+ 403(b) with employer matching contributions
+ Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence; start your employment at UCHealth with PTO in your bank
+ Employer-paid basic life and accidental death and dismemberment coverage with buy-up coverage options
+ Employer paid short term disability and long-term disability with buy-up coverage options
+ Wellness benefits
+ Full suite of voluntary benefits such as flexible spending accounts for health care and dependent care, health savings accounts (available with HD/HSA medical plan only), identity theft protection, pet insurance, and employee discount programs
+ Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may qualify for up to $5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year
Loan Repayment:
+ UCHealth is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program! UCHealth provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness through Savi.
UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.
UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.
AF 123
Who We Are (uchealth.org)
EPIC Payor Reimbursement Analyst - FT - Days - Remote Optional
Fredericksburg, VA jobs
Start the day excited to make a difference…end the day knowing you did. Come join our team.
EPIC Payor Reimbursement Analyst must have strong proficiency and knowledge application of providing analytic expertise in the following areas: Epic HB/PB contract build and modeling functions, healthcare financial and payor software systems, payor financial impact/trend analysis reports and managed care contracting knowledge. This role will require extensive knowledge of internal financial systems, ability to manipulate/present a wide data range upon request and understanding of financial impacts of managed care contracting to organization budgets. This position must demonstrate a commitment of quality service to our patients, the community, and our internal/external customers.
***At this time, this position is open to candidates located in and authorized to work in the United States who reside in one of the following states:
VA, NC, SC, GA, FL, NE, TX, WI, LA, ME, WV, TN, LA, NH, IA and OH***
Essential Functions & Responsibilities
Epic HB Resolute Function:
Understanding and analysis of contracts, components, component groups, selection extensions, pricing extensions, hospital billing rules and many more items within the resolute
Interpretation and loading of multiple fee schedules used within HB contracting
Epic PB Resolute Function:
Interpretation and loading multiple fee schedules used within PB contracting
Epic HB/PB Resolute Function:
Optimization of previously built contracts and creation of “new” contracts within the epic Contract Maintenance
Build contracts within Epic that reimburse by DRG, percentage of billed charges, grouper rates, case rates, global case rates, per diem and contain lesser of and stop bill language, for utilization in expected reimbursement calculations
Analyze, build, test, deploy and maintain Payor Relations contracts/fee schedules and system related functions
Monitor, analyze and test interface projects and upgrades to ensure contract pricing and language are appropriate
Utilizes contract modeling/cost accounting software to analyze/model the impact of contract rate proposals between MWHC and Payors
Maintain knowledge in technical workflow and identify/communicate trends
Payor Relations Function:
Analyzes and produces payor financial impact analysis for
all
contract proposals for HB/PB
Performs retrospective impact analysis against organization budget to ensure contractual financial results meet set financial targets
Analyzes the reimbursement impact of changes in government regulations, regulatory code changes/deletions/revisions, key managed care contracts, and third-party billing policies or requirements and reports financial impact to Manager.
Utilize Excel to do the data analysis; data comes from Epic
Performance of other duties assigned
Qualifications and Certifications:
Required
Minimum 3 years relevant experience
Certified in applicable Epic application and/or certified within six months of hire
Strong understanding of payor reimbursement coding (e.g., DRG, CPT, RC, HCPCS, OPPS, APC)
Strong understanding of HB/PB workflows, analytics and technology
Ability to prioritize multiple projects
Strong verbal, written and presentation skills
Ability to maintain professionalism and work within a team environment across multiple disciplines and teams
Preferred
Certified in Healthcare Financial Professional (CHFP)
Strong understanding of HB/PB revenue cycle functions and payor contracting
Strong computer skills relevant to position; extensive experience using Excel, Access Database, knowledge of Lawson and Siemen's systems and DSS/Managed Care contract modeling software
As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
Auto-ApplyCook - Days - Spencer OK
Remote
INTEGRIS Mental Health Spencer, with Oklahoma's largest not-for-profit health system, has a great opportunity for a Cook in Spencer Oklahoma. In this position, you'll work days with our Food Services team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to live healthier lives speaks to you, apply today and learn more about our recently enhanced benefits package for all eligible caregivers such as, front loaded PTO, 100% INTEGRIS Health paid short term disability, increased retirement match, and paid family leave. We invite you to join us as we strive to be The Most Trusted Partner for Health
The Cook is responsible for preparing food for facility use and may assist in planning menus and maintaining daily meal counts, inventories, menu planning book, and food orders. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.
INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.
Must be able to read and write English and know basic math
1 year previous food service experience as a cook or in a Food Prep 1 position preferred
Children's Place and IMH only: Experience with the Federal School Lunch Program preferred * Must be able to communicate effectively in English (verbal/written)
The Cook responsibilities include, but are not limited to, the following:
Prepares and portions food for patients, employees and special functions
Performs various baking tasks
Responsible for cleaning and proper use of equipment and reports repairs as needed Coordinates standards of quality food handling with proper sanitation standards
Follows food preparation and storage guidelines as set forth by the Oklahoma State Health Department
Children's Place and IMH Only: Documents meals and snacks served each day in accordance with the Federal School Lunch guidelines Reports to the leader as assigned
This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information. Some possibility of cutting fingers or hands while using knife. Some possibility of burns while cooking. Some possibility of slipping from spills on the floor. Frequently exposed to heat from stove, very cold air from walk-in freezer, and use of various chemicals to maintain cleanliness of kitchen equipment. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.
Auto-ApplyTerritory Manager - Raleigh, NC
San Diego, CA jobs
Job Details Raleigh, NC - Raleigh, NC Full Time $70000.00 - $70000.00 Base+Commission/month Road WarriorTerritory Manager - Raleigh, NC ABOUT PRECISION DIAGNOSTICS:
Precision Diagnostics, based in San Diego, California is a fast-growing clinical laboratory that specializes in providing drug testing, primarily for the purpose of helping physicians monitor their patients undergoing treatment for pain or substance abuse. Precision's objective is to improve patient adherence/compliance with their prescription regimen and protect medical practices from liability.
As the Territory Manager, you will be responsible for increasing the volume of compliant and profitable lab specimens in your designated territory through ongoing account management, increasing business in existing accounts, and development of new business.
THE ROLE: Territory Manager (TM1)
Become familiar with and always adhere to compliance standards
Meet and exceed territory volume growth objectives by developing new accounts and increasing business in existing accounts
Develop and manage strong sustainable relationships with customer base within a large geographical territory
Understand the account's workflow and train staff on established procedures
Plan and execute visits to all existing accounts in the territory on a regular basis
Manage logistics and coordinate supplies
Communicate with internal teams and develop productive working relationships with lab, billing, and clinical support teams
Appropriately manage expense budgets
Utilize effective prospecting techniques, networking and other lead generation tools to establish new business
Attend local and national conferences and trade shows, to generate leads and interact with prospective clients
Utilize prospecting data and set qualified appointments within territory
Present Precision's products and services to prospective clients
Close new business
Ongoing pipeline development including growing existing accounts, referrals, and cold calling
Provide regular updates to Regional Manager on prospects, pipeline, and monthly volume forecasts
ROLE CRITERIA:
Ability to bring on $2500 in revenue from new business within the first 90 days of employment
Ability to achieve budget thereafter (revenue determined by minimum expectations derived by tenure and resource allocation)
Ability to obtain a positive Contribution Margin by month 15 of employment
Ability to demonstrate understanding of the Customer Commitment Journey
Ability to link Precision products to trends impacting providers
WHAT YOU BRING TO THE TABLE:
Humility, Hunger, Intelligence
Interpersonal Effectiveness
Natural sense of empathy, self-awareness, self-control, and sales drive
Uncompromising ethics and integrity
High energy level and ability to develop sales rapidly
Outside sales experience with strong closing, cold calling, and presentation skills required
Demonstrated track record and commitment to continued progressive sales growth
Ability to understand and present clinical and technical product information
Understanding of insurance and reimbursement issues
Collaborative spirit and ability to thrive as part of a team
Prior experience managing a large geographical territory
Excel under general supervision
Adherence to compliance standards and confidentiality (HIPAA) requirements
Experience in medical, pain management, or behavioral health sales as an account manager or territory manager is required
Existing clinical contacts are required
Bachelor's Degree
To be successful, you agree that technology is a key part of every business process, and you will make new technology adoption part of your routine
Become fluent in Microsoft 365 (formerly Office 365) applications assigned to your role. Common applications include Teams, Word, Excel, Tasks and Planner
Complete training in a timely manner that is assigned to you. Training is primarily conducted via Microsoft Learn modules and is assigned based on:
Position/Job Role - Most positions require a core set of Microsoft 365 working knowledge
Project Role - As a member of a project team, you may be required to complete training before you can engage with the project team or commence project work
Ad-Hoc - Based on review of your performance via support requests, training modules will be assigned to increase skills
ADDITIONAL JOB CONSIDERATIONS:
This position is Full-Time
This position is 100% remote with frequent travel
Driving to multiple location sites is required
Multi-State regional travel is also expected
You will be required to travel within your territory by car; therefore, you must hold a current driver's license and carry auto insurance covering your vehicle
Must be able to stand for prolonged periods of time
Must be able to lift 15 pounds
Comprehensive benefits package: Medical, Dental, Vision, and additional optional coverages
401K with company match
Paid time off and paid Holidays
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Clinical Triage Specialist (RN), Access Center - Neurology (PA & NJ Residents Only)
Allentown, PA jobs
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
The Clinical Triage Specialist (CTS) (RN) - Access Center will compassionately deliver an exceptional patient experience and provide clinical support to CTS-MA team members by serving as a clinical resource. The CTS-RN is responsible for using nursing judgment in answering/returning patient calls related to direct care provided by the practices. When appropriate, the caller's symptoms will be assessed and triaged using approved nursing protocols and guidelines to assist in obtaining the appropriate level of care and/or self-care advice.
JOB DUTIES AND RESPONSIBILITIES:
* Answers telephones, prioritizes clinical triage calls, follows clinical protocols, and coordinates services, as needed.
* Verifies patient demographic information and accurately enters the updated information into electronic health record.
* Serves as an escalation point for clinical patient issues and other POD team members requiring clinical support, and provides clinical advice based on clinical protocols and procedures.
* Manages and responds to escalated electronic patient messages whenever not answering inbound patient calls and uses clinical judgment to prioritize and accommodate patients.
* Creates a positive patient experience at every encounter, attempting to independently resolve any issues or concerns of the patient at the time of the phone call, within the scope of the role.
* Consistently meets productivity, schedule adherence, and quality standards as set by the Access Center.
* Utilizes all resources and guidelines at his/her disposal to effectively assess, prioritize, advise, schedule appointments, or refer calls when necessary to the appropriate medical facility or personnel.
* Accurately documents symptoms/complaints, nursing assessment, advice provided and patient/caller response.
* Partners with other Access Center teams/PODs and respective practice clinical team on behalf of the patient to assist with clinical concerns, medication refills, or scheduling appointments.
* Other duties as assigned.
EDUCATION:
Graduate of an accredited nursing program. Active Registered Nurse licensure in the state of Pennsylvania and New Jersey or other nursing compact state and other states as deemed necessary by state law.
TRAINING AND EXPERIENCE:
* Minimum 2 years recent clinical experience in a physician office, home health, critical care and/or emergency room is required.
* Strong communication skills
* Focused on compliance
* Demonstrates continuous growth
* Quality-driven
* Service-oriented
* Excels at time management
* Strong problem-solving skills
Ability to work from home in accordance with the Network Work from Home Policy.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
St. Luke's University Health Network is an Equal Opportunity Employer.
Auto-ApplyDatabase Administrator Sr - EPIC
Remote
INTEGRIS Health Two Corporate Plaza Bldg., Oklahoma's largest not-for-profit health system has a great opportunity for a Database Administrator Sr. in Oklahoma City, OK. In this position, you'll be a part of our Digital Workspace Services team providing exceptional work supporting the INTEGRIS Health caregivers and the community at large. If our mission of partnering with people to live healthier lives speaks to you, apply today and learn more about our recently enhanced benefits package for all eligible caregivers such as, front loaded PTO, 100% INTEGRIS Health paid short term disability, increased retirement match, and paid family leave. e invite you to join us as we strive to be The Most Trusted Partner for Health.
The Database Administrator Senior researches, designs, implements and maintains databases of moderate to high complexity, affecting multiple departments or entities. Database Administrator is accountable for the 24x7 availability of mission critical production environments and all aspects of administration for non-production environments. Ensures availability and performance of the databases that support customer's applications, pro-actively monitors the database systems to establish secure services with minimum downtime, gathers technical requirements and implements various database patches to support their database requirements, and assists with the planning, implementation, integration, and maintenance of the hardware and software infrastructure supporting a wide variety of applications. Resolves production problems and assist users with issues beyond what front-line support can resolve.
INTEGRIS is an Equal Opportunity/Affirmative Action Employer.
Masters Degree in related field preferred OR * Bachelors degree and 4 years of relevant experience OR Associates Degree in related field and 8 years of relevant experience OR 10 years of relevant experience
Must have three years experience in a large enterprise environment supporting operational database(s)
Previous work experience programming constructs and structures
Previous work experience using a Management platform and remote monitoring
Minimum of three years experience leading and directing team(s) to achieve desired organizational outcomes and objectives
Minimum of three years experience successfully applying updates, patches, and upgrades to Tier 1 production environment
Experience writing and maintaining scripts to improve system management tasks
Demonstrated ability to create, understand, lead and follow processes to ensure successful execution of critical maintenance procedures
ITIL Foundation Certification within 6 months of employment
Must be able to communicate effectively in English
Shall be specialized in one of the following specialties listed below: SQL, Cache, Cogito/Clarity/Caboodle/SAP, or ERP DBA SQL Database Administrator Sr:
Intermediate level certification (examples include RHCSA, CCNA, MCSA, MTA DB, VCP, VCAP, VCDX, CWNA, EMCSA, ACIS, CCP etc.) or intermediate level database certification. 4 years experience in programming and/or database analysis, physical database schema design, and support may be substituted for the certification requirement
Minimum three years of work experience with Microsoft Windows server administration
Previous work experience scripting on Microsoft Windows using powershell
Minimum of three years experience administering large SQL Database server environments Cache Database Administrator Sr:
Minimum of three years work experience with RedHat Linux (RHEL) shell commands, privilege escalation, file and user permissions.
Previous work experience writing and maintaining scripts to improve system management tasks
Previous work experience applying Cache and Epic upgrades and updates to production and non-production environments
Minimum of three years work experience configuring and maintaining Epic environment copies according to environment strategy
Current Epic Certification as Cache DBA Cogito/Clarity/Caboodle/SAP BI Administrator Sr:
All additional requirements for SQL Database Administrator noted above
Previous work experience in writing SQL
Previous work experience in SAP Business Objects administration preferred
Previous work experience modifying ETL processes to meet organizational reporting requirements preferred * Certification as Epic Cogito/Clarity/Caboodle/SAP DBA ERP DBA Sr:
Industry Certifications (Oracle PL/SQL, MS MCA, etc) preferred
Experience scripting on AIX, Windows, and UNIX/Linux x using shell, perl, or powershell preferred
Previous work experience installing and administering PeopleSoft FSCM/HCM preferred
Previous work experience in the use of RMAN and other DR tools preferred
Previous work experience with Performance Tuning * Previous work experience with PL/SQL preferred
Experience administering and maintaining databases on AIX, MS Windows, or RHEL Safety and Quality DBA: o RLDatix Event Management System o PolicyStat Policy Management System o Leading Wisely - HealthCatalyst DOS-MART o The Joint Commission Performance Measurement Program - ORYX o Inpatient Payment Prospective System (IPPS) o Outpatient Quality Reporting Program (OQR) o Medisolv / IBM / Watson Health o Epic EHR o Cesia
The Database Administrator Sr responsibilities include, but are not limited to, the following:
Oversight of database architecture, deployment, education and direction of activities of less experienced database administrators.
Ensures accuracy and integrity of data and applications through proper execution of loading and maintenance of quality assurance protocols
Analyzes information problems, requested changes, and required modifications to develop appropriate business process solutions
Leads and contributes to design discussions in a cross-functional project setting including capacity planning for compute and storage requirements while assisting with project estimation
Installs, maintains, configures and upgrades database server and management tools
Designs and delivers documented database solutions, which often require complex system integration, following established standards, guidelines, and configuration according to best practice
Provides support to staff and vendors involved in the deployment, installation of applications as projects move from design and planning to operational status and functions as a team member in all development and implementation efforts.
Reports to the Manager or Director.
This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.
Normal office environment.
When working in clinical areas, potential for exposure to infections and communicable diseases, blood and body fluids, electrical equipment, and chemicals. Must follow standard precautions.
All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.
Auto-ApplyWeekend Patient Engagement Partner, Connect to Care - Access Center
Allentown, PA jobs
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
The Patient Engagement Partner - Access Center role is critical to an exceptional patient experience. This role provides a positive patient experience during all encounters and is responsible for answering patient calls, scheduling appointments, working referral work queues, and assisting the patient with their current needs. The Patient Engagement Partner establishes and maintains ongoing partnerships with designated practice and clinical partners to ensure achievement of aligned goals.
JOB DUTIES AND RESPONSIBILITIES:
* Answers incoming calls and performs a variety of actions including scheduling, rescheduling, or canceling appointments within established time frames and protocols in a fast paced, high volume Access Center environment.
* Determines how requests should be handled using expert questioning techniques to determine how a request should be scheduled, when to refer a call to a specific clinic or escalate the call to a nurse for immediate attention; coordinates services, as needed.
* Verifies and updates patient demographic and insurance information.
* Creates a positive patient experience at every encounter, attempting to resolve any issues or concerns of the patient at the time of the phone call, within the scope of the role.
* Manages and works referral work queues when assigned and provides supplemental inbound patient call support during high volume times using (and vice versa), and uses judgment to prioritize and accommodate patients, based on patient needs.
* Actively participates as a team member in resolution of problems as they are identified.
* Escalates any scheduling or insurance issue to the Patient Engagement Supervisor or Patient Engagement Manager to resolve.
* Consistently meets productivity, schedule adherence, and quality standards as set by the Access Center.
* Works with designated clinical partners to establish and maintain appropriate appointment scheduling protocols. Consistently acts to build positive relationships with our clinical partners.
* Other duties as assigned.
PHYSICAL AND SENSORY REQUIREMENTS:
Requires sitting for extended periods of time (up to 8 hours at time). Requires continual use of fingers, writing and computer entry. Requires ability to hear normal conversation and good general near and peripheral vision.
EDUCATION:
* High School diploma or equivalent required
TRAINING AND EXPERIENCE:
* Previous general computer experience with data entry required
* Minimum 1-2 years of demonstrated customer service excellence in a contact center preferred
* Previous healthcare experience with medical terminology preferred
* Previous experience with electronic medical record (EMR) preferred
Competencies required:
* Excellent communication, facilitation, and presentation skills.
* Focused on compliance
* Demonstrates continuous growth
* Quality-driven
* Service-oriented
* Excels at time management
Ability to work from home in accordance with the Network Work from Home Policy if needed.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
St. Luke's University Health Network is an Equal Opportunity Employer.
Auto-ApplyLead Nuclear Medicine Tech - Days
Remote
INTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Lead Nuclear Medicine Tech in Oklahoma City, OK. In this position, you'll work Full-time days with our Mobile Echo team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to live healthier lives speaks to you, apply today, and learn more about our increased compensation plans and recently enhanced benefits package for all eligible caregivers such as front-loaded PTO, 100% INTEGRIS Health paid short-term disability, increased retirement match, and paid family leave. We invite you to join us as we strive to be The Most Trusted Partner for Health.
The Lead Nuclear Medicine Technician provides thorough processing of all diagnostic and therapeutic nuclear medicine procedures. This position requires population specific competencies. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires. INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.
REQUIRED QUALIFICATIONS
EXPERIENCE:
2 years of experience as a Nuclear Medicine Technologist
LICENSE/CERTIFICATIONS:
ARRT-NMT (NUCLEAR MEDICINE TECHNOLOGY) OR NMTCB-NMT (NUCLEAR MEDICINE TECCHNOLOGY)
BLS (Basic Life Support) Issued by American Red Cross or American Heart Association OR CPR (Cardiopulmonary Resuscitation) Issued by American Red Cross or American Heart Association within 90 days of hire
Must be able to communicate effectively in English (verbal/written). This job requires the incumbents to operate an INTEGRIS-owned vehicle OR personal vehicle (non-INTEGRIS-owned) and therefore must have a current Oklahoma State Driver's License as well as a driving record which is acceptable to our insurance carrier.
PREFERRED QUALIFICATIONS
EXPERIENCE:
Supervisory experience preferred
EDUCATION:
Bachelor's degree preferred
The Lead Nuclear Medicine Technician responsibilities include, but are not limited to, the following:
Orders and/or prepares the appropriate radiopharmaceuticals
Performs highly technical nuclear medicine procedures and utilizes computers to process and manipulate patient data to attain exam results
Maintains proper records to assure the department operates within the guidelines established by the Nuclear Regulatory Commission
Records patient results on the proper media (i.e. film disk, paper, and Teleradiology or PACS system)
Performs quality control procedures on all nuclear medicine cameras, dose calibrators and well/probe counters
Manipulates complex mathematical formulas to calculate decay of radiopharmaceuticals and their biological half-lives, and compounds complex drug kits, which may follow difficult and precise patterns of production
Supervises the quality management program for Nuclear Medicine/Cardiology equipment, including quarterly QA projects
Supervises department staff, including hiring, evaluating performance and competency, and conducting disciplinary/counseling sessions as needed
Supervises the Patient Satisfaction Program and manages the Problem Resolution Program of Nuclear Medicine/Cardiology dealing with patient and medical staff issues
The Lead Nuclear Medicine to the Director of Diagnostic Cardiology.
This position may have additional or varied physical demand and/or respiratory fit test requirements.
Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.
Daily exposure to low level radiation from sealed sources, patient doses, patient dose administration, and dosed patients in addition to occasional exposure to higher levels of radiation from the administration of therapeutic radiopharmaceuticals.
Some exposure to patient blood, other bodily fluids and vector borne pathogens.
Must be able to work in excess of 8 hours per day/40 hours per week and participate in the on-call roster.
May be required to wear universal protective clothing.
All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.
Auto-ApplyClinical Research Coordinator I
Remote
This position may be filled at the coordinator level 1 or level 2, based on experience/qualifications and requires the incumbent to reside in Central Oregon: Level 1 Pay range: $25.18 - $37.77 per hour. Level 2 Pay range: $27.20 - $40.79 per hour.
St. Charles Health System is a leading healthcare provider in Central Oregon, offering a comprehensive range of services to meet the needs of our community. We are committed to providing high-quality, compassionate care to all patients, regardless of their ability to pay. Our values of compassion, excellence, integrity, teamwork, and stewardship guide our work and shape our culture.
What We Offer:
Competitive Salary
Comprehensive benefits including Medical, Dental, Vision for you and your immediate family
403b with up to 6% match on Retirement Contributions
Generous Earned Time Off
Growth Opportunities within Healthcare
ST. CHARLES HEALTH SYSTEM
JOB DESCRIPTION
TITLE: Clinical Research Coordinator I
REPORTS TO POSITION: Research Manager
DEPARTMENT: Research
DATE LAST REVIEWED: November 15, 2024
OUR VISION: Creating America's healthiest community, together
OUR MISSION: In the spirit of love and compassion, better health, better care, better value
OUR VALUES: Accountability, Caring and Teamwork
DEPARTMENTAL SUMMARY: St. Charles Research Department conducts clinical trials for promising new treatments and therapies in a wide variety of medical fields, including cancer treatment and prevention, cardiovascular disease and supportive care.
POSITION OVERVIEW: The Clinical Research Coordinator I is responsible for conducting clinical trials in compliance with FDA regulation, ICH Guidelines and applicable industry standards. The Clinical Research Coordinator 1 will oversee up to ten clinical trials as the main research coordinator.
This position does not directly manage other caregivers, however may be asked to review and provide feedback on the work of other caregivers.
ESSENTIAL FUNCTIONS AND DUTIES:
Maintains surveillance system to identify potential subjects for study eligibility, prescreen patients, and assists physicians in determining eligibility.
Obtains informed consent according to GCP and ICH guidelines.
Performs study procedures and assessments following protocol specific guidelines.
Assures research is conducted in an ethical and safe manner according to FDA, ICH and St. Charles Health System guidelines.
Adheres to St. Charles Health System's compliance plan.
Attends IRB meetings as requested by the IRB.
Supports the processing of study alerts, protocol revisions, amendments, accrual suspension notices, informed consent modifications, product information and advertisement, and related memoranda.
Supports the modification of template informed consent forms for local application in compliance with federal guidelines for patients in lay language at appropriate reading level
Prepares for and participates in required sponsor and regulatory audits.
Attend Investigator meetings as required to assure seamless study start-up.
Assists with subject education and informed consent process, including tissue and genetics consent when indicated. Surveys for re-consent and obtains from eligible subjects.
Educates patients regarding protocol diagnostic tests and assists with appointments.
Process tissue/blood specimens and prepare it for shipment.
Manages treatment and follow-up schedules to assure protocol compliance.
Attends subject clinic visits and interacts with subjects and staff as appropriate to assist in protocol adherence.
Track study drug usage per protocol and oversee study drug supply.
Maintains subject research records including long-term follow up and reporting.
Participates in institutional research activities (committee meetings, Tumor Boards, Grand Rounds, other conferences, etc.) that are relevant to the Position.
Keeps current with new developments in research methodologies.
Participates in quality assurance program for St. Charles Health System and affiliated research partners.
Supports the vision, mission and values of the organization in all respects.
Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients and guests.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate
May perform additional duties of similar complexity within the organization, as required or assigned.
EDUCATION:
Required: Bachelor of Science degree, or combination of college level education and Research experience to perform the full scope of position duties.
Preferred: Bachelor of Science degree in related field.
LICENSURE/CERTIFICATION/REGISTRATION
Required: Association of Clinical Research Professional (ACRP) or Society of Clinical research Associates (SOCRA) certification or must obtain within 2 years of full time employment. Current American Heart Association (AHA) Basic Life Support for Healthcare Provider certification.
Preferred: N/A
EXPERIENCE:
Required: None Required.
Preferred: Experience as a Clinical Research Coordinator. Experience dealing with multidisciplinary teams. Basic Clinical task knowledge.
ADDITIONAL POSITION INFORMATION: N/A
Schedule Weekly Hours:
40
Caregiver Type:
Regular
Shift:
First Shift (United States of America)
Is Exempt Position?
No
Job Family:
COORDINATOR CLERICAL
Scheduled Days of the Week:
Monday-Friday
Shift Start & End Time:
Variable
Auto-ApplyRadiology Technologist WO - Computed Tomography
Remote
INTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Rad Tech WO in Ponca City, OK. In this position, you'll be a part of our INTEGRIS Health Computed Tomography team providing exceptional work supporting the INTEGRIS Health caregivers and the community at large. If our mission of partnering with people to live healthier lives speaks to you, apply today and learn more about our recently enhanced benefits package for all eligible caregivers such as, front loaded PTO, 100% INTEGRIS Health paid short term disability, increased retirement match, and paid family leave. We invite you to join us as we strive to be The Most Trusted Partner for Health.
The Radiology Technologist is responsible for providing completed images by performing a variety of complex imaging procedures that require independent judgment, ingenuity, and initiative. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.
INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.
REQUIRED QUALIFICATIONS
EDUCATION:
2 years clinical training from an AMA program of Radiologic Technology
LICENSE/CERTIFICATIONS:
ARRT-R (ARRT-RADIOGRAPHY)
BLS (Basic Life Support) Issued by American Red Cross or American Heart Association OR CPR (Cardiopulmonary Resuscitation) Issued by American Red Cross or American Heart Association within 30 days of hire
The Radiology Technologist responsibilities include, but are not limited to, the following:
Performs diagnostic radiographic procedures, bone density test and radiological exams.
Operates and monitors radiographic and accessory equipment for proper functioning and promptly reports malfunctions.
Stocks supplies and maintains orderliness in exam rooms as needed.
Performs necessary computer and clerical functions related to radiography as requested.
The Radiology Technologist reports to Director Radiology.
Requires constant use of good body mechanics.
Required to stand most of the day.
Employee must lift/carry/push 20 to 40 lbs. occasionally.
Must be able to assist patients of various weights frequently.
Must be able to work in a dimly lit room, be able to see and distinguish colors.
This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.
Exposure to electrical equipment, radiation, needle punctures, ferrous materials, blood and body fluids, chemicals, and communicable diseases.
All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.
Auto-ApplyManager System Policy Governance
Remote
INTEGRIS Health is seeking a System Policy Governance Manager. This position will play a key role by (1) designing and implementing a policy governance program (2) chairing our policy governance committee (3) maintaining the policy management system (4) ensuring policies are designed to clearly mitigate organization risks (5) policy changes are communicated to impacted caregivers (6) INTEGRIS Health remains in an audit ready state and (7) historical documents are retained and produced as needed.
If our mission of partnering with people to live healthier lives speaks to you, apply today and learn more about our recently enhanced benefits package for all eligible caregivers such as, front loaded PTO, 100% INTEGRIS Health paid short term disability, increased retirement match, and paid family leave.
All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.
INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.
Demonstrated experience building and/or leading a policy governance program in a complex organization.
Has a clear understanding of Department of Justice expectations for policies.
Has an appreciation for and ability to draft policies and procedures that are clear, concise, and provide for accountability within the organization.
Is a clear and dynamic communicator who consistently communicates complex information both verbally and in writing.
Experience interacting with individuals at all levels of the organization and can adapt communication for the intended audience.
Communicates in a manner that encourages open dialogue.
Excellent project management and organizational skills.
Ability to collaborate effectively with cross-functional teams and stakeholders.
Strong analytical and problem-solving skills.
Ability to thrive in a fast-paced environment.
Ability to set both team and individual goals and determine how to achieve results with limited directions.
Ability to prioritize and lead multiple complex projects simultaneously including task delegation and oversight.
Experience in understanding multiple facets of a complex health system.
At least 5+ years of policy management experience.
Healthcare Compliance certification (within 3 years).
Thorough understanding and versed in healthcare laws and regulations.
The Policy Manager's responsibilities include, but are not limited to, the following:
Lead the enterprise policy governance function by developing an efficient and effective approach to maintaining all written policy and policy job aid documentation.
Establish and implement key process standard work detailing a clear roadmap towards policy implementation and management.
Chair, facilitate and manage an enterprise Policy Governance Committee comprised of enterprise subject matter experts.
Establish effective relationships organization-wide to provide consultative advice and guidance to policy owners regarding policy development and governance activities.
Conduct policy reviews and provide policy owner support to ensure policies are written in accordance with INTEGRIS Health's policy on policies, existing policies are revised for clarity as needed, policies no longer needed are identified for retirement, and published policies do not contradict other INTEGRIS Health policies.
Manage vendor relationships leveraged for policy maintenance and/or development.
Function as system administrator for the INTEGRIS Health policy management system by performing document maintenance, education, troubleshooting and support to policy owners and system users.
Routinely monitor and report metrics on the policy governance process to compliance leadership, Executive Leadership Team, and various operational leaders and committees.
Provide guidance to all caregivers on existing policies.
Participate in the Regulatory Oversight Committee.
In conjunction with compliance leadership, Regulatory Oversight Committee, policy owners, and subject matter experts, coordinate the development and launch of needed policy education.
Routinely monitor and report organizational training completion to compliance leadership, Executive Leadership Team and various operational leaders and committees.
Coordinate with the operations to ensure a regular cadence of policy reminders and updates is deployed to the organization.
Identify and address organizational policy risks that impact the organization's culture of compliance and, in turn develop and implement work plan initiatives to mitigate identified risks.
Manage the timely production of any document or record request received by the Compliance, Legal or Risk departments.
Conduct initial policy assessments for potential joint venture partners.
Ensure policy management obligations are met for any joint venture partnerships where INTEGRIS Health has management responsibilities.
Implement the organization's monthly screening of the Office of Inspector General's exclusion database.
Auto-ApplyPatient Care Tech - Ortho MS - Days
Remote
INTEGRIS Health Baptist Medical Center, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Care Tech in Oklahoma City, OK. In this position, you'll work days with our Ortho MS team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to live healthier lives speaks to you, apply today and learn more about our recently enhanced benefits package for all eligible caregivers such as, front loaded PTO, 100% INTEGRIS Health paid short term disability, increased retirement match, and paid family leave. We invite you to join us as we strive to be The Most Trusted Partner for Health.
The Patient Care Tech performs delegated direct patient care activities to an assigned group of patients, under the supervision of a Registered Nurse. This position requires population specific competencies. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.
INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.
Current BLS certification or completion within 90 days.
Successful completion of a recognized nursing assistant course required or successful completion of an accredited nursing program, Nursing Fundamentals or Introduction into Nursing course with either skills lab or clinical rotation included or enroll in a CNA training program within 45 days and complete within 90 days of hire. Verification is required of the course and lab or clinical via transcript or official notice from the accredited nursing program; OR 3 months employed in an INTEGRIS patient care area with training and observation for nursing assistant duties, as certified by the clinical nurse manager or the clinical director; OR 12 months of nursing assistant experience within an acute care facility, nursing home, home care setting, or long-term care facility; OR prior hospital corpsman medical training in the military required.
Must be able to communicate effectively in English.
Department specific competencies will be completed in the applicable department during the orientation process. Float Pool only:
This job requires the incumbents to operate an INTEGRIS-owned vehicle OR personal vehicle (non INTEGRIS-owned) and therefore must have a current Drivers License from the state of residence, as well as a driving record which is acceptable to our insurance carrier.
The Patient Care Tech responsibilities include, but are not limited to, the following:
Performs personal patient care tasks, such as mouth care, making beds, giving baths, perineal care, hair care, shaving patients, giving backrubs, and emptying bedpans or urinals
Assists with patient safety issues such as presence of identification arm band, adherence to patient fall protocol and use of restraints, positioning of patients, promotion of an environment for rest and sleep, reporting of incidents/injury occurrences
Performs treatments which may include urinary catheter care, enema administration, preparation of sitz baths, applying compresses, and assisting with patient ambulation
May retrieve and transport medications
The Patient Care Tech reports to assigned leader.
Mental Health staff must be able to assist with physical restraint of patients, utilizing the identified Behavior Management Technique System. This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.
Potential for exposure to infections and communicable diseases, blood and body fluids, electrical equipment, chemicals. Must follow standard precautions.
PACU: Occasionally exposed to patient being X-rayed. Frequently exposed to low levels of exhaled anesthetic gases.
All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.
Auto-ApplyHIM Coding Review Specialist Inpatient - FT - REMOTE
Remote
Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advance technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.
Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.
The listed minimum pay reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time).
Minimum Pay:
$59,696.00
Position Overview
SUMMARY (Basic Purpose of the Job) Provides expertise in development and maintenance of rules, policies and procedures to ensure organizational compliance with industry standard coding rules and guidelines. Interprets and applies National Uniform Billing Compliance rules, guidelines, laws and industry trends to support claims payment, provider reimbursement and system configuration to proactively address cost efficiencies and compliance requirements. Recommends clinical classification and reimbursement guidelines and standards. Reviews coding in provider contracts and participates in development of coding standards for provider contracts. Performs health data analytics related to reimbursement business and policy decisions.MINIMUM REQUIREMENTS
Education: High School diploma or equivalent. Associate's degree preferred. CCS required.
Experience: 5 Years of inpatient coding experience necessary
Other Credentials: CCS
Knowledge and Skills: Prior experience with an encoder and EMR computer systems. Possesses excellent organizational, interpersonal, verbal, and written communication skills. Knowledge of denials management preferred.
Special Training:
Mental, Behavioral and Emotional Abilities: Ability to effectively manage multiple projects simultaneously and ability to respond quickly in a fast paced environment.
Usual Work Day:8 Hours
ESSENTIAL FUNCTIONS
Verifies accurate assignment of diagnoses and procedures within the medical record to comply with federal and state regulations.
Acts as the primary department expert on DRGs while consistently monitoring regulatory updates and their implementation.
Conducts regular audits and reviews of medical records at a senior level and assists with external and internal reviews for coding accuracy.
Reviews claim denials and rejections pertaining to coding and medical necessity issues and exercises discretion and judgement when recommending corrective action plans such as educational programs to prevent similar denials and rejections from occurring in the future.
Assists in implementation of policy and procedural changes within the department regarding coding and quality issues required by third party payers and according to recommendations by coding consultants and agencies.
Develops and coordinates educational and training programs on coding and documentation for department staff, providers, billing staff, and ancillary departments.
Provides management with various statistical reports, data, and audits information on health information management compliance issues, internal and external quality assurance results and activities, performance improvement activities and other statistical information as required or requested.
Adapts to changing department demands required for higher department efficiency.
Liaises with Quality and other departments for validation of HACs, PSIs, and complications, etc... to ensure accurate external reporting. Assists other departments with ICD-10-CM / ICD-10-PCS.
Performs other duties as assigned.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Frequent physical demands include:
Occasional physical demands include: Standing , Walking , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl , Talk or Hear
Continuous physical demands include: Sitting , Wrist position deviation , Pinching/fine motor activities , Keyboard use/repetitive motion
Lifting Floor to Waist 15 lbs. Lifting Waist Level and Above 15 lbs.
Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Accurate Depth Perception, Accurate Hearing
Anticipated Occupational Exposure Risks Include the following: N/A
Offers are contingent upon successful completion of our onboarding process and pre-employment physical. Capital Health will require all applicants to have an annual flu vaccine prior to start date, with the exception of individuals with medical and religious exemptions.
"Company will never ask candidates for social security numbers or date of birth during application phase. If you are asked for this information online, you may be a target for identity theft."
For benefit eligible roles, in addition to cash compensation, we provide a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, robust PTO plan, overtime to eligible roles, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.
The pay rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level.
The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.
Auto-ApplyFloat Patient Services Rep - Cardiology Rural Outpatient Clinics
Remote
INTEGRIS Health Cardiovascular Physicians, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Service Representative that will float to Altus and Elk City, Oklahoma. In this position, you'll work Monday - Friday Days with our team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to live healthier lives speaks to you, apply today and learn more about our recently enhanced benefits package for all eligible caregivers such as, front-loaded PTO, 100% INTEGRIS Health paid short-term disability, increased retirement match, and paid family leave. We invite you to join us as we strive to be The Most Trusted Partner for Health.
The Patient Services Representative is responsible for answering telephones, taking concise messages, scanning and indexing information into the medical record, handling requests for medical records and basic scheduling. This position requires population specific competencies. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.
INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.
REQUIRED QUALIFICATIONS
EXPERIENCE:
6 months customer service experience
IMG Float Pool: This job requires the incumbents to operate a INTEGRIS-owned vehicle OR personal vehicle (non-INTEGRIS-owned) and therefore must have a current Oklahoma State Driver's License as well as a driving record which is acceptable to our insurance carrier.
PREFERRED QUALIFICATIONS
EXPERIENCE:
1-year clerical experience
Experience in the following areas: responsibility for cashier procedures and/or basic accounting, clinic check in/out procedures, basic health insurance, HMO, PPO, and basic medical terminology, general knowledge of CPT and ICD-9 coding
6 months telephone customer service experience
The Patient Services Representative responsibilities include, but are not limited to, the following:
Responsible for receiving and/or dispatching incoming phone calls
Collects payments for copays and deductibles
Makes financial arrangements for patients
Performs check in and out duties accurately and timely
Makes appointments for visits and, if an emergency, informs a clinical employee or provider
Verifies insurance eligibility and benefits and records the information in the medical record; completes referrals to specialty providers, home health, etc.
Accurately enters patient demographics into the practice management system
Takes messages when answering the telephone, correctly spelling names and identifying patient by two patient identifiers according to National Patient Safety Goals
Takes clear and concise messages from pharmacies, physicians and hospital personnel; directs the message to the Clinical employee and/or Provider
Manages large call volume while maintaining excellent telephone etiquette
Organizes workflow to meet patient needs in a timely manner
Reports to Office Manager/Supervisor.
This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information. Must be able to handle a high volume of telephone calls (potentially hundreds per day), and high volume of patient interaction (potentially hundreds per day), i.e., scheduling appointments, discussing billing problems, setting up payment arrangements, collecting past due payments. Must be able to handle multiple tasks and work in a high stress environment. May be required to drive.
All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.
Auto-ApplyLPN - Neuro Med Surg - Nights
Remote
INTEGRIS Health Southwest Medical Center, Oklahoma's largest not-for-profit health system has a great opportunity for a Licensed Practical Nurse in Oklahoma City. In this position, you'll work 7p-7a with our Neuro Med Surg team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to live healthier lives speaks to you, apply today and learn more about our recently enhanced benefits package for all eligible caregivers such as, front loaded PTO, 100% INTEGRIS Health paid short term disability, increased retirement match, and paid family leave. We invite you to join us as we strive to be The Most Trusted Partner for Health.
The Licensed Practical Nurse Acute Care assumes responsibility for the delivery of patient care in an acute care hospital utilizing the nursing process, under the supervision of a registered nurse and the order of a physician. This position requires population specific competencies. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.
INTEGRIS is an Equal Opportunity/Affirmative Action Employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.
REQUIRED QUALIFICATIONS
LICENSE/CERTIFICATIONS:
LPN (Licensed Practical Nurse) Current licensure as a Licensed Practical Nurse (LPN) in the State of Oklahoma or current multistate license from a Nurse Licensure Compact (eNLC) member state
BLS (Basic Life Support) Issued by American Red Cross or American Heart Association within 30 days of hire
Other certifications and competencies required based on service line skill
Must be able to communicate effectively in English (verbal/written).
PREFERRED QUALIFICATIONS
EXPERIENCE:
LPN experience in an acute care hospital
The Licensed Practical Nurse Acute Care responsibilities include, but are not limited to, the following:
Contributes to the assessment / re assessment of patients
Contributes to the plan of care under the supervisor of a Registered Nurse.
Participates in the development, implementation and evaluation of appropriate patient care interventions
Monitors for signs and symptoms related to abnormal lab values and deviation from baseline assessments
Reports changes in patient status to the physician and initiates any new orders from the physician as directed
Promotes wellness and provides patient / caregiver education.
Works with care team to implement and ensure patient quality and safety initiatives.
Promotes patient satisfaction and ensures patient confidentiality at all times.
May be required to float to other units. May be required to participate in on call status.
Reports to the department director, or assigned clinical supervisor.
This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information. INTEGRIS Mental Health: Mental Health staff must be able to assist with physical restraint of patients, utilizing the identified Behavior Management Technique System. Potential for exposure to infections and communicable diseases, blood and body fluids, electrical equipment, chemicals. Must follow standard precautions.
INTEGRIS Home Care: Exposed to inclement weather conditions while driving to and from patient homes. Frequent exposure to extreme temperature changes, poor environmental aspects such as poor lighting, poor ventilation, excessive heat/cold, stressful patient/family situations, unclean environment, pet odors, cigarette smoke. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.
Auto-Apply