Mission Neighborhood Health Center jobs

The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve. We are currently looking for qualified candidates for our Acupuncturist role. This position reports to the Chief Medical Officer and is a Regular, Full Time, Exempt role with a starting salary range of $92,208 to $101,490 with full benefits. Primary Objective: The Acupuncturist will provide specialized care within MNHC integrated primary care, focusing on delivering acupuncture services to support the physical and emotional well-being of MNHC patients. The role involves seeing approximately 1.5 patients per hour, ensuring quality care that aligns with the MNHC mission and values. The Acupuncturist will work closely with other providers and clinical staff to ensure collaborative and culturally centered care. Essential Functions/Responsibilities Perform acupuncture treatments, including initial assessments and follow-up care, based on each patient's unique condition and medical history. Sees an average of 1.5 patients per hour, providing personalized and high-quality treatments tailored to individual patient needs. Develop and execute treatment plans in collaboration with the broader clinical team to ensure integrated primary care. Maintain accurate and up-to-date medical records for each patient in the EHR (Epic) Educate patients on the benefits of acupuncture, lifestyle modifications, and holistic health practices that can enhance treatment outcome. Provide guidance and referrals to other services within MNHC as needed. Ensure compliance with clinical protocols, legal regulations, and ethical standards of care. Participate in regular team meetings, case discussions, and ongoing professional development opportunities. Support community outreach and wellness programs to educate and inform the public, community partners and other providers about acupuncture and holistic care. Serves in committees, quality improvement meetings and other interdisciplinary work teams Performs other related duties as required and in support of the Wellness Center Qualifications Education A degree or certification in Acupuncture or Traditional Chinese Medicine from an accredited institution. Current licensure as an Acupuncturist in the state of California Certification by the National Certification Commission for Acupuncture and Oriental Medicine (NCCAOM) preferred. Much be bilingual (Spanish) Experience 1 year of post-graduate professional experience in acupuncture required. Skills & Abilities Strong knowledge of acupuncture theory and practice, including traditional medicine and related modalities. Excellent interpersonal and communication skills, with the ability to work effectively with diverse populations. Ability to collaborate with a multidisciplinary team to provide comprehensive, integrative primary care. Proficient in maintaining detailed and accurate medical records. Culturally sensitive and committed to providing care to underserved communities. As a condition of employment, all candidates are required to meet specific immunization standards. Documentation of current immunizations, including Varicella, TDAP, COVID-19, MMR, and Hepatitis B, as well as TB test results valid within the last two (2) years must be submitted before the start date. Failure to provide this documentation may result in a delayed start or withdrawal of the job offer. To learn more about our organization, please visit our website at ************* We offer a full range of benefits which includes the following: Employee incentive program of up to $4,000 every year Annual 4% COLA increase 401(k) retirement savings plan includes a company contribution Vacation: 3 weeks annually (increases to 4 weeks after 5 years) Paid educational leave: 40 hours annually Medical insurance: zero out-of-pocket expense under the base plan Dental and vision insurance provided at no cost to the employee Life insurance includes a free basic policy with an optional voluntary plan Paid time off includes 12 paid holidays, a birthday holiday, two floating holidays and 12 sick days per year Flexible spending accounts for health and dependent care expenses Commuter benefits Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce . We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.

HealthRIGHT 360 is a social justice organization that believes that all people deserve equal access to healthcare services. HealthRIGHT 360 gives hope, builds health, and changes lives for people in need. We do this by providing compassionate, integrated care that includes primary medical, mental health, substance use disorder treatment and re-entry services. The Managing Director of Northern California Outpatient Programs is responsible for overseeing the design, development, implementation, management of behavioral health Outpatient programs in Southern California for HealthRIGHT 360. HealthRIGHT 360's Northern California behavioral health Outpatient services include programs in San Fransisco, San Mateo and Santa Clara counties. Key Responsibilities Program Leadership: Directly supervises managers/directors of programs. Performs all aspects of senior management, including general supervision, mentoring of subordinate management staff, and training new management on policies, procedures, and norms of HealthRIGHT 360. Helps new management to understand HealthRIGHT's corporate culture. Identifies innovations and opportunities for integration across HealthRIGHT's programs and works with colleagues to implement same. Oversees and participates in supervisory activities, e.g., including all aspects of staff development, new program activation, hiring, training, motivating, evaluating, performance management, and terminations as needed. Planning/Development: Attends external meetings and events to learn about the changes in the Behavioral Health field and to represent HR360. Assesses program needs in order to identify gaps and suggest other avenues to search for funding. Assists with development of future grants, participates in grant writing as needed, taking the lead when necessary. Examines community and known funders for opportunity to seek additional funding and acquire new funding streams. Identifies service gaps, expands community resources, creates coordinated systems of care and helps address unmet needs of client population. Acts as liaison between funding sources and Agency administration. Understands HR360 strategic vision and finds ways to implement and execute the clinical vision at the treatment services level. Reviews policies and procedures presented by leadership to adjust programming needs. Responsible for drafting policies to meet the needs of specific funders. Responsible for clinical innovations being responsive to needs of participants and demands of funders. Serve as the voice for your programs and your clients. The Managing Director for OP Services works in collaboration with the Managing Director of NorCal Residential Services. Administrative Responsibilities: Organizes and submits monthly reports to Vice President. Is timely with all tasks. Coordinates monthly reports to funding agencies. Assures that programs utilize accepted principles of client records management and confidentiality. Develops and participates in creation of Annual Reports, Biannual Reports, Continuation Reports, Corrective Action Reports (when needed) to funders. Oversees management of contracts and adherence to contract mandates for programs. Serves on various internal program development committees. Serves as agency representative to external committees. Understands and ensures compliance with policies and procedures. Coordinates with Quality Improvement to review programmatic outcomes, critical incidents and satisfaction related data to identify potential trends and opportunities for improvement. Ensures compliance with all contract, regulatory and accreditation bodies. Ensures compliance with HealthRIGHT 360 policies and procedures, HIPAA, 42CFR regulations and all other licensing requirements. Ensures that all staff are informed on quality-of-care concerns, opportunities for improvement and other policy related changes. Clinical Responsibilities: Responsible for setting and guiding clinical strategies and treatment philosophy for HealthRIGHT 360s direct service providers, including but not limited to employing a “whatever it takes” mentality. Ensures that all programs are maintaining quality treatment services and evidence-based practices and guidelines are used to inform programmatic decisions and are delivered consistently to clients. The Managing Director for OP Services works integrally with the Managing Director of NorCal Residential Services to ensure that clinical needs across programs are being met. Education and Knowledge, Skills and Abilities Education and Experience Required: Ph.D. in Psychology, or Master's Degree in Social Work or related field, from an accredited college. Clinical license in the State of California and at least two years post licensure. A minimum of five years leadership experience with progressively responsible positions in the social services field in either a public or private organization. Must have demonstrated knowledge and experience in substance abuse treatment, including relapse and recovery, an understanding of child development, child abuse issues, and experience in assigning and monitoring others' work. Desired: Knowledge of community resources for non-profit substance abuse and mental health treatment facilities. Experience with government contracts and compliance. Knowledge of community resources for non-profit substance abuse treatment facilities and mental health. Leadership development for Managers/Directors. Has excellent time management, organizational and communication skills. Knowledge of DEI and how it impacts organizations/communities/programs. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

This is a remote position. There is limited expectations for regular in-person, in-office activities. You're not the person who will settle for just any role. Neither are we. Because we're out to create a better world, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to be HR360's new Business Analyst III. The Business Analyst will work closely with HR360's internal and external stakeholders to turn data into information and knowledge that can be used to make sound business decisions. This data helps drive improvement in key business metrics, stakeholder experience and business results. The Business Analyst will also interact with various development teams, project managers, senior management, and external vendors. This individual understands how data is turned into information and knowledge, and how the knowledge supports and enables key business processes. The Business Analyst must develop an in-depth understanding of the business environment and possess both strong analytical and communication skills. Further, the Business Analyst must work well within a team environment. The Business Analyst III has advanced experience in performing business case analyses which measures/quantifies the impact and effectiveness of specific programs and performance. The Business Analyst III works cross functionally and directly supports department leaders in the development, analysis and interpretation of HealthRIGHT's scope of business. Key Responsibilities Provide analytical expertise to leadership in areas critical to the organization's overall strategy and performance. Possess an in-depth understanding of business strategy, processes, services, roadmap, and context in which the business operates to identify opportunities and direct projects. Recommend solutions in areas critical to organization's overall and service line performance to inform agency decisions, strategy, and tactics. Collect, understand, and translate stakeholder requirements into actionable parameters for projects. Design and implement business solutions by building relationships and partnerships with key stakeholders. Develop Return On Investment (ROI) analysis for new strategies to improve organization performance. Maintain clear, accurate project documentation including the development of business cases, proposals, and summaries using project management methodologies. Identify risks and mitigate threats by managing issues and resolutions. Exhibit leadership for business analysts, and broader organization where appropriate. Act as critical liaison between business, technical, program and support teams translating technical ideas and analytical results to non-technical peers and stakeholders across all levels of the organization. Produce understandable reports and presentations that describe and communicate complex findings for a variety of technical and non-technical audiences. Write SQL queries to develop, implement, and utilize databases and reporting tools to extract data, using data analysis programs. Visualize data using Power BI, Excel, or other visualization programs. Check ticking system for incoming requests; provide customer-centered, primary line of support for report/dashboard problems, data requests and other issues. Provide solution by researching problems and questions, diagnosing, troubleshooting, and applying available information and resources. Attend staff meetings, in-service meetings and participate in agency committees and task force activities as required. Demonstrate respectful, professional and appropriate behavior that supports a team oriented work environment. Demonstrate a commitment to the mission, core values and goals of HealthRIGHT 360 including the ability to integrate values of justice, respect, compassion, excellence and stewardship into appropriate programs and services. Other duties as assigned by supervisor. Education and Knowledge, Skills and Abilities Education, Certification, and Experience Required: Bachelor's degree in a quantitative discipline such as Mathematics, Epidemiology, Metrics and Evaluation or Statistics, or equivalent 5 years or more of relevant experience. Proven analytical and quantitative skills, including experience with managing and modeling of large data sets, required. Desired: Master's degree in Public Health, Health Analytics/Informatics or related preferred. 5-7 years of experience analyzing data in a healthcare environment preferred. Intermediate experience with or knowledge of data visualization techniques. Established business acumen including understanding of market dynamics, financial/budget management, data analysis and decision-making. Healthcare coding conventions and health plans experience a plus. 3+ years of experience designing, writing, and maintaining Epic reports and dashboards desired. Certification or knowledge of Epic Cogito, Caboodle data model, SlicerDicer, or Clarity data model a plus. Background Clearance: Must not be on active parole or probation, clear with OIG database. Ability to obtain and maintain satisfactory background check. Knowledge Required: Advanced ability to operate computers and related software programs including Word, Excel, Outlook and other Microsoft Office applications. Experience writing SQL queries to develop, implement, and utilize databases and reporting tools to extract data. Experience conducting analyses using data analysis programs. Experience visualizing data using Power BI, Excel, or other visualization programs. Demonstrated healthcare experience in quantifying, measuring and analyzing financial and utilization metrics of healthcare. Skills and Abilities Required: Ability to read, analyze, and interpret common industry related journals, financial reports, and legal documents. Ability to respond to common inquiries from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, clients, and/or external groups. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. We will consider for employment qualified applicants with arrest and conviction records.

The Safety Manager, Overnight is a remote-based role responsible for the real-time oversight and operational support of HealthRIGHT 360's RestAssured360 system across all residential and withdrawal management programs - statewide. This position ensures that overnight safety checks are completed with fidelity, system compliance is maintained, and immediate responses to missed scans or safety concerns are provided. The Safety Manager, Overnight works closely with program leadership to ensure accountability, deliver system training, and implement corrective actions when necessary. * This role is primarily remote, with an overnight schedule (Sunday-Thursday or Monday-Friday preferred). * Requires a dedicated, quiet, and secure home office with dependable internet connection. * Occasional travel may be necessary for site visits, system implementations, or on-site support. KEY RESPONSIBILITIES Real-Time Monitoring & Response * Actively monitor RestAssured360 dashboards and Power BI reporting tools overnight. * Respond in real-time to missed scans and safety check issues using the RestAssured360 and Terracom systems. * Address safety concerns as they arise, coordinating with site personnel and leadership to ensure swift resolution. Oversight & Escalation * Escalate unresolved technical or safety issues to appropriate leadership, including Program Directors, Operations Supervisors, or Regional Project Managers. * Participate in daily leadership handoffs/huddles by contributing to overnight incident summaries and flagging follow-up items. Training & Support * Set up scanning schedules, user accounts, and maintain system accuracy, including assigning and updating NFC tags as needed. * Provide guidance and technical assistance to program supervisors on troubleshooting missed scans and using the RestAssured360 system. * Coordinate with IT and project managers to onboard new users and support new site rollouts. Compliance & Quality Assurance * Ensure programs complete and maintain Missed Scan Logs and Weekly Report Forms when scan accuracy falls below thresholds. * Analyze trends in scanning performance using Power BI tools and follow up with programs to develop and document improvement plans. * Monitor and enforce compliance with scan accuracy expectations and initiate performance management support as required. Travel * Occasionally travel to residential program sites for system audits, staff support, or training initiatives. QUALIFICATIONS Education, Experience, and Credentials * Bachelor's degree in Healthcare Administration, Nursing, or a related field. * Minimum 3 years' experience in residential program operations, safety compliance, or overnight supervision. * Experience with Power BI dashboards and incident/safety reporting workflows. * Excellent problem-solving skills and the ability to assess situations and act decisively under pressure. * Strong written and verbal communication skills, particularly in high-stakes safety contexts. * Ability to work autonomously during overnight hours with minimal supervision. * Valid driver's license and willingness to travel. Knowledge, Skills and Abilities * Understanding of residential program operations, safety procedures, and regulatory requirements. * Proficiency with RestAssured360, Terracom, Power BI, and incident reporting workflows; ability to analyze data and identify trends. * Ability to assess situations quickly, respond to safety concerns, and implement corrective actions effectively. * Strong verbal and written communication skills; capable of providing guidance, coaching, and system training to staff. * Ability to work independently during overnight hours, manage multiple programs statewide, and coordinate with leadership as needed. This position requires a background check and livescan clearance.

. The Community Outreach & Education Specialist must have a Bachelor's degree in social sciences field required; bachelor's degree in social work preferred. Registration or Certification as Substance Abuse Counselor from an approved/accredited California agency. As per contract, all staff hired MUST be fully vaccinated against COVID-19 and when eligible, receive their booster shot. Prototypes, a program of HealthRIGHT 360's residential substance use disorder (SUD) program is a new program contracted with Department of Public Health's (DPH) Substance Abuse Prevention and Control (SAPC) program for residential drug Medi-Cal (DMC) services for up to 99 adult men and women: 33 that are for men who are judicially involved, 33 for men, and 33 for women. The BHC's residential DMC program will employ 100 people and works closely with the other BHC programs to provide a continuum of services for low income/Medi-Cal population. The program is located on the campus of Martin Luther King Jr. Hospital in the Willowbrook area of South Los Angeles and will serve all LA County residents. The Community Outreach & Education Specialist conducts outreach directly to potential clients (street outreach, jail in-reach, shelter visits, community events) to increase awareness and understanding of SUD treatment generally, and of the services at MRT BHC specifically. Uses motivational interviewing and harm reduction skills, as well as trauma-informed approach, to encourage eligible clients to choose treatment. Also conducts outreach to other service providers and stakeholders to market the MRT BHC program, to increase awareness of its services and target population among providers who might refer eligible clients to the program. Educates community members, service providers, MRT BHC partners, and other County department personnel about SUD, treatment, and care coordination. Knowledgeable about all of the above and responsive to client, family, and stakeholder questions. Key Responsibilities Direct Service: Engage potential clients at various locations (e.g., streets, community services organizations, shelters, etc.), at frequent and regular intervals to educate and motivate them to engage in SUD treatment services. Establishes and maintains cooperative linkages with other providers (e.g., hospital emergency departments, law enforcement, public, private, and other social, economic, health, legal, vocational, and mental health partners) to make appropriate referrals that address unmet client needs. Conduct presentations for other County departments and partners in the MRT BHC and on the MLKCH campus, as well as potential referral partners on SUD treatment including, but not limited to: the SUD treatment system, the referral process, and how to improve care coordination. Promote culturally and linguistically relevant public awareness about SUDs and inform the community about available SUD treatment options. May need to also provide client care hours and submit progress notes within 72 hours of service delivery. Documentation must maintain in compliance with agency policy and procedures, HIPAA, 42-CFR, DMH, and SAPC standards. Assists the client with intake by completing case management assessment and entering financial and benefit information. Supports the client in apply for Medi-cal or transfer Medi-cal county when appropriate. Assess the client's case management needs and completes all releases of information. Connects the client to benefits, mental health, physical health, employment, probation, DCFS, employment, housing, community resources, outpatient substance use disorder services, and aftercare. Coordinates communication and external service linkage including: assisting with scheduling appointments, communicating with probation, scheduling child visits, communicating with DCFS, obtaining all court minute orders, providing appointment reminders for therapy and psychiatrist. May completes the VI-SPDAT and connects the client to safe housing options. Education and Knowledge, Skills and Abilities Education and Certification: Bachelor's degree in social sciences field required; bachelor's degree in social work preferred. CPR certified preferred - Registration or Certification as Substance Abuse Counselor from an approved/accredited California agency. Possession of valid CA driver's license and clean driving record Experience: Minimum two (2) years' experience working with individuals who are homeless, mentally ill, HIV positive, substance-using, and/or involved in the criminal justice system. Experience working with diverse populations regarding lifestyle, age, gender and sexual orientation/identity, cultural background, and economic status. Background Clearance Required: Must be able to pass live scan fingerprint clearance and jail clearance. Must not be on parole or probation for a minimum of two years prior to employment. Other Requirements: Must be fully vaccinated against COVID-19, including booster shots; there are no medical or religious exemptions available for this position. Knowledge, Skills, and Abilities Required: Fluent/certified bilingual (English/Spanish). Excellent organizational, written, and verbal communication skills. Eagerness to cultivate new professional contacts and encourage utilization of MRT BHC Residential SUD Treatment Services. Culturally competent and able to work with a diverse population. Ability to work alone as well as cooperatively with others and demonstrate good judgment in unusual or emergent situations. Ability to work independently and manage multiple tasks simultaneously. Ability to provide a high degree of accuracy in projects and tasks assigned. Willing and able to work flexible hours, which may include some evening and/or weekend work. Comfortable working in an environment a client population struggling with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency. Strong proficiency with Microsoft Office applications, specifically Word, Outlook, and internet applications. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve. We are currently looking for qualified candidates for our Security Guard On-Call role. Please note: This role requires applicants to be bilingual in English and Spanish. This position reports to the Facilities Manager and is an On-Call/As-Needed Non-Exempt role with a starting hourly range of $22.38 - $24.05. Primary Objective: The On-Call Security Guard works with the general public, medical personnel, patients, employees, and others regarding security regulations; maintains order, enforces ordinances, rules, and regulations, and protects life and property to ensure a safe and secure environment for patients, employees, and visitors. Essential Functions/Responsibilities: * Patrols and checks security of building and grounds; handles or reports hazardous conditions, unusual circumstances, and malfunctions of physical facility. * Directs traffic, enforces automobile parking regulations and issues Center parking citations as necessary. * Monitors and authorizes entrance and departure of employees, patients, and other persons to guard against theft and maintain security of premises. * Calls police or fire departments in cases of emergency, such as fire or presence of unauthorized or volatile persons. * Circulates among visitors, patients, and employees to preserve order and protect property. * Gives information and directs Center personnel and the general public; locates persons or property. * Ensures maximum safety levels, including clear, non-hazardous walkways and passages throughout the facility. * Takes charge at the scene of Center emergencies; controls crowds or assemblies within the confines of the Center; investigates and makes written reports of accidents, property damage, fires, law violations, disturbances of the peace and other incidents; gathers evidence and appears in court as a witness if required. * Safely transport sensitive or confidential documents as required. * Manage the sending and tracking of certified mail, including sensitive or confidential documents * Operate company vehicle or cart (if applicable) in compliance with safety regulations. * Assist with loading and unloading duties as needed. Core Competencies: Attention to Detail * Double-checks the accuracy of information and work product to provide accurate and consistent work. * Carefully monitors the details and quality of their work. * Completes all work according to procedures and standards. Customer Service * Strives to understand the needs of patients/clients. * Treats all patients/clients with dignity, respect, and demonstrate appreciation of cultural differences. Safety * Takes immediate action to correct any unsafe situation. * Follows correct procedures to ensure one's own safety and that of other team members. Teamwork * Promotes team effort in all activities and uses a team approach to problem solving. * Understands and embraces the mission and strategic initiatives of the institution. REQUIRED QUALIFICATIONS: * High School Diploma or GED. Valid CA Driver's License. * Ability to maintain the highest level of confidentiality. * Two years + of experience in security, or related field. * Completion of 8 hours of annual training on security-related topics. * Valid License from Bureau of Security and Investigative Services (BSIS) of the CA Department of Consumer Affairs (Guard Card). * English/Spanish bilingual required. DESIRABLE QUALIFICATIONS: * Basic computer skills desirable. PHYSICAL DEMANDS While performing the duties of this job the employee is required to sit approximately 10% of the time, walk 90% of the time and stand 10% of the time. The employee is frequently required to use hands and fingers to type or handle, feel, and operate objects. The employee is required to occasionally lift and/or move up to 50 pounds. While performing the duties of this job the employee is occasionally required to reach with hands and arms. The employee is frequently required to speak and listen. Specific vision abilities of this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. As a condition of employment, all candidates are required to provide documentation of current immunizations, including COVID-19 and TB test results valid within the last two (2) years must be submitted before the start date, as well as MMR immunization. Failure to provide this documentation may result in a delayed start or withdrawal of the job offer. Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.

Men's Residential and Detox or 890 Residential Services is a program of HealthRIGHT 360 that serves male-identifying clients. This program has approximately 105 beds and provides residential treatment for substance use disorder (SUD) for up to 90 days. Clients are supported by a team of behavioral health professionals who provide counseling and education for substance abuse disorders, life skills, as well as individual and group therapy. The Licensed Vocational Nurse (LVN) is an integral part of this interdisciplinary team that supports our clients in navigating evidence-based treatment plans and the healthcare system. The LVN will work with the Health and Wellness team in collaboration with the Addiction Medicine team in the provision of treatment with Medication Assisted Therapy (MAT) for clients with Opiate Use Disorder (OUD) and other substance use disorders (SUD). The LVN will provide support of treatment adherence via client education that assists them in developing strategies for taking their medication regularly and effectively. This position is also expected to Coordinate care for clients with the residential behavioral health team, the addiction medicine team, primary care, and other internal and external healthcare resources for the client. The LVN will utilizee the Nursing Process, Harm Reduction, and Trauma Informed Care modalities in all actions taken to advocate for and support the client in their planning and goals. KEY RESPONSIBILITIES Leadership Responsibilities: Work collaboratively with the Health and Wellness staff. Provide clinical leadership for client health education, client medication support, and within the quality improvement infrastructure of the healthcare and residential program. Participate in matters related to performance and quality improvement, planning, protocols, and goal setting. Comfortable in changing systems, champions change, and lean process change. Organizational Responsibilities: Proper and consistent documentation of required information accurately on Clinic records and reports. Keeps up to date with operational and procedural requirements. In conjunction with Director of Addiction Medicine, assure organizational readiness for accreditation surveys and ongoing monitoring and reporting of conformance to quality within the clinics. Support the interpretation of standards and processes to meet best practice standards established in the health services program. Coordinate and consults with the appropriate department heads within the agency to facilitate integration between programs. Provide direct care coordination support for clients to access all aspects of HR360 healthcare services. Serve on appropriate committees and work groups and other related committees of agency. QUALIFICATIONS Education, Certification, and Experience Active California Vocational Nursing License. First Aid and CPR certification. Experience and interest in working with safety-net populations and in treating substance use disorders. Experience working successfully with issues of mental health, criminal background, and other potential barriers to economic self-sufficiency.

Job DescriptionThe Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve. We are seeking a Primary Care Provider with at least 3 years of professional experience. The candidate must be able to work weekends and after hours and this is an On-Call, As Needed, exempt role, with hourly rate: Physician $112.79 - $124.80; Nurse Practitioner - $63.95 - $70.37 Responsibilities Provide comprehensive primary care, including preventive care, chronic disease management, and acute care. Conduct medical assessments, develop treatment plans, and coordinate referrals. Collaborate with a multidisciplinary team, including nurses, behavioral health providers, and care managers. Maintain accurate documentation in the Electronic Health Record (Epic preferred) to ensure continuity of care. Participate in quality improvement initiatives to enhance patient outcomes. Advocate for health equity and culturally responsive care. (For Physicians) Supervise and mentor medical students or residents. Qualifications Physician (MD/DO): Board-certified in Family Medicine, Internal Medicine, Nurse Practitioner or Physician Assistant certified by Family, Adult/Geriatric Program Fluent in Spanish (required). Passion for community health and serving diverse populations. At least 3 year experience required experience As a condition of employment, all candidates are required to meet specific immunization standards. Documentation of current immunizations, including Varicella, TDAP, COVID-19, MMR, and Hepatitis B, as well as TB test results valid within the last two (2) years must be submitted before the start date. Failure to provide this documentation may result in a delayed start or withdrawal of the job offer. Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records. Powered by JazzHR k0ubTfuWkC

Men's Residential and Detox or 890 Residential Services is a program of HealthRIGHT 360 that serves male-identifying clients. This program has approximately 105 beds and provides residential treatment for substance use disorder (SUD) for up to 90 days. Clients are supported by a team of behavioral health professionals who provide counseling and education for substance abuse disorders, life skills, as well as individual and group therapy. The Program Director is responsible for overseeing and implementing residential behavioral health program services, clinical activities, and staffing to ensure program compliance with contracts and licensing regulations for the 115-bed residential substance use disorder treatment program at 890 Hayes Men's Residential program. The Program Director sets the clinical tone, utilizing trauma-informed, client-centered, gender-responsive, evidence-based, and harm reduction approaches. Coordinates with other departments within and outside of the agency to ensure that client needs are being met in support of health and recovery. KEY RESPONSIBILITIES Program Management Responsibilities: Directs clinical treatment and coordination of various activities and departments within facility as well as coordination of external stakeholders. Ensures treatment is in accordance with contracts/license expectations, including new Drug Medi-Cal (DMC) requirements. Has ultimate responsibility for retention and completion of all participants. Facility Management Responsibilities: Responsible for oversight of the program needs, including but not limited to safety and security, compliance, and accountability. Must be available afterhours and on weekends to respond to facility emergencies, outstanding crisis, or events. Supervisory Responsibilities: Oversees management of staff and agency volunteers, which includes Clinical Manager, Supervising registered and certified SUD counselors, and masters/doctorate-level mental health clinicians. Duties include direct supervision and mentoring of subordinate supervisory staff, including program managers, providing verbal, and written qualitative and quantitative feedback of their work. Duties include but are not limited to, hiring, training, motivating, evaluating, disciplining, and terminating. Ensures all staff are trained in and competent with program policies, procedures, and practices. Resolves many employee deficiencies through several avenues: performance improvement plans, written warnings in collaboration with HR, encouraging the utilization of staff benefits like PTO and the EAP, and termination. Administration and Compliance: Ensures that each client receives all services stated in applicable contracts, including multi-county DMC contracts (Alameda, Contra Costa, Marin, San Francisco, San Mateo). Ensures compliance with codes and regulations at local and state levels. Responsible for client capacity within the program, which can range from 80 - 115 clients across all residential and withdrawal management beds. Works closely with our agency's compliance department in developing, disseminating, and ensuring adherence to programmatic policies and procedures. Conducts monthly quality reviews of all charts and of staff performance and productivity. Leads a weekly staff meeting to discuss program updates, issues, policies, and procedures. Ensures client rights mandated by governmental codes and agency norms. Responsible for quality assurance for charts and treatment plans. Ensures proper handling and transfer of documents and records. Responsible for oversight of the Electronic Health Records (EHR) system for the program, including but not limited to running reports such as discrepancy, retention, productivity, utilization and ensuring all discrepancies are corrected in timely manner. And perform other duties as assigned. QUALIFICATIONS Education, Certification, and Experience Certified SUD Counselor from an accrediting professional organization and at minimum 5 years of experience in providing SUD services and 3 years supervising staff. OR Bachelor of Arts or Sciences degree from an accredited college or university, Certified SUD Counselor from an accrediting professional organization, and 3 years of experience in providing SUD services and supervising staff. OR MSW, MFT, LPCC, or PsyD from a regionally accredited graduate school, registration or licensure with the Board of Behavioral Sciences (BBS) or the California Board of Psychology (CBP), and at least 1 (one) year of experience in providing SUD services and supervising staff. Desired: Preferred experience working with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency. Master's or Doctorate degree in Social Work, counseling, psychology, or related field. Experience with efficient and effective treatment and management of clients with co-occurring mental health and substance use disorders. Experience with government contracts and compliance. Knowledge and Skills Knowledge of and experience with providing trauma informed services. Strong computer skills, including Outlook, Excel, Word and PowerPoint. Knowledge of gender-responsive, trauma-informed, and co-occurring treatment. Knowledge of clinical documentation (treatment plans, progress notes, etc.). Knowledge of community resources for non-profit substance abuse treatment facilities. Understanding of ASAM Levels of Care. Understanding of the principles of Motivational Interviewing and Harm Reduction in Substance Use Treatment Programs. Understanding of the California's Department of Healthcare Services Drug Medi-Cal Organized Service Delivery System Background Check and Other Requirements Qualified candidates with arrest and conviction records will be considered for employment. Must be capable of obtaining and maintaining a satisfactory background check. Must be capable of meeting health screening and tuberculosis testing requirements. Must be capable of maintaining credential requirements. Must be capable of meeting the program and funder requirements.

. To provide excellent customer service to both external and internal clients, answer high volume of calls, schedule medical, dental, and behavioral health appointments, provide support to clinic, direct phone inquiries to appropriate departments, and provide program information to all callers. Key Responsibilities Incoming calls: Answers a high volume of calls and schedules appointments for all patients with a high degree of accuracy. Knowledgeable of primary medical care, behavioral, and dental services to provide accurate information to all callers. Maintains average call time and call volume as indicated in call center guidelines. Monitors incoming calls, and works with Call Center Manager to minimize abandoned call rates. Knowledgeable about insurances and funding programs, such as MediCal, MediCare, Healthy San Francisco, Family PACT, and commercial insurances. Communicates sliding fee scale policies to patients appropriately. Communicates clearly on the phone and accurately documents and assigns messages and faxes. Confirms and updates contact information for all patients at every contact. Outgoing calls: Makes follow-up calls for any messages left. Completes robust confirmation calls for all next day appointments. Robust confirmation calls include confirming reason for visit, necessity of visit, appointment time, appointment provider, verification of insurance, notification of any co-pays, deductibles, share of costs, or payments due, and any paperwork that may be needed to be completed. Assist with scheduling changes by contacting patients to reschedule appointments. Documentation Responsibilities : Accurately documents and routinely updates required patient information in electronic health record system. Documents billing notes and general medical appointment reminders in the appointment screen, as well as in the patient information screens. Collects and verifies contact information at every call. Enters patient insurance information for patients, and verifies eligibility with patient. Documents appointment visit status, including rescheduled, cancelled, confirmed, left voice message, or any other status appropriately. Customer Service: All communications, both internal and external, must be delivered with excellent customer service. Must be courteous and professional for all patient interactions. Must talk to patients and clients in a caring and non-judgmental manner. Must be able to deliver care in a culturally and linguistic sensitive manner. Must ensure to use patient's preferred name and pronouns. Must adhere to scripted phrases, welcoming patients and thanking them for their phone calls. Listens and documents patient complaints, and routs calls to appropriate staff for swift resolution. And, other duties as assigned. Education and Knowledge, Skills and Abilities Required Qualifications: Prior experience in front desk reception, administrative and/or customer service Exhibits a professional demeanor, and can discreetly handle sensitive and confidential information and ability to work under pressure Strong organizational, interpersonal, listening, speaking and written communication skills Ability to assist callers in an approachable and welcoming manner Ability to work effectively with all levels and types of employees, management, clients and guests Ability to work cooperatively and effectively as part of a team Ability to multi-task and work well independently and under pressure in a fast-paced environment; detail-oriented Strong proficiency with Microsoft Office applications(Excel, Outlook and Word), specifically Word Outlook and internet applications Experience working with staff and volunteers Working knowledge of computerized medical scheduling and billing systems Knowledge of HIPAA regulations Excellent attention to detail, ability to work independently and strong organizational skills Commitment to working with diverse communities, including communities of color, homelessness, and users of illegal substances, HIV/AIDS patients and persons with mental health concerns High School Diploma or GED equivalent Desired Qualifications: 2 years experience working in a medical setting (or call center), preferably in a community clinic with medical experience Familiarity with other community agencies in the Bay Area to make appropriate referrals Understanding of harm reduction philosophy and ability to provide non-judgmental, client-centered services Bilingual language capacity (Spanish/English) We will consider for employment qualified applicants with arrest and conviction records. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

. JOB SUMMARY HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery. The 815 Residential and Detox Program The program fully integrates substance use disorder and mental health services; beyond merely providing both services under the same roof or cross-training staff, it adopts a model of providing effective services to the targeted needs of individuals with co-occurring disorders. The program treats both problem types as primary and assists participants to recognize key reciprocal factors such as self-medicating strategies; physiological and psychological changes associated with long-term substance use; and the impact of street drugs on mental health symptoms. The Residential Case Manager is a vital member of the treatment team, responsible for ensuring seamless service coordination for clients receiving substance use disorder (SUD) treatment within HealthRIGHT 360's residential programs under the Drug Medi-Cal Organized Delivery System (DMC-ODS) in San Francisco. This role focuses on care coordination, referral and linkage, transition planning, medication management support, and interdisciplinary collaboration to support clients' recovery and successful reintegration into the community. KEY RESPONSIBILITIES Care Coordination & Client Advocacy• Conduct comprehensive assessment of case management needs and utilize information in the clients' American Society of Addiction Medicine (ASAM) Assessment to determine and provide appropriate care coordination services. • Support clients in obtaining and maintaining benefits including Medi-Cal.• Develop individualized care coordination goals for clients' treatment plans that align with clients' needs, preferences, and recovery goals, ensuring integration with co-occurring mental health and medical services when applicable. • Monitor and track clients' progress toward care coordination goals, making adjustments to care plans based on evolving needs and treatment responses. • Collaborate with the clients' treatment team to ensure appropriate use of case management business passes that do not interfere with clients meeting daily treatment requirements.• Serve as the primary point of contact relating to care coordination needs for clients, their families (when appropriate), and internal and external service providers to ensure a holistic, client centered approach to care. Completes all Releases of Information.Referral & Linkage to Support Services• Facilitate linkage to internal and external community resources, social services, medical care, mental health care, and housing to support clients in accessing and utilizing services to meet their care coordination goals and support long-term recovery.• Facilitate linkage to lower or higher levels of care when clinically indicated.• Coordinate warm handoffs to outpatient treatment providers, mental health professionals, and other community-based resources to provide a supported transition out of residential care and into lower level of care.• Advocate for clients' rights and access to necessary services, ensuring that cultural and linguistic needs are met.Transition Planning & Abstinence Protection Planning Support• Develop aftercare and discharge plans that prioritize continued care engagement and relapse prevention strategies.• Transition planning and preparation for enrollment in education or employment programs after residential treatment.• Participates in weekly reauthorization team meetings regarding ongoing medical necessity, facilitates identified linkages, and facilitates transition planning.• Collaborate with therapists, case managers, housing navigators, and any providers involved in clients' care to coordinate continuity of ongoing aftercare services and assist clients in successfully reintegrating into the community.• Conduct follow-up coordination with clients within 14 days post-discharge to monitor successful linkage to aftercare services and encourage continued participation in treatment.Healthcare Coordination• Assist clients in scheduling and attending medical, MAT, dental, and psychiatry appointments as well as follow-up and specialty care appointments and supports clients in picking up medications to teach clients skills to independently manage their healthcare while navigating triggers in the community. • Support clients in completing SDI applications as needed.• Coordinate transportation for in-person appointments and connect clients remotely for telehealth appointments.• In the event of hospitalization, communicate with hospital and HR360 medical leadership to determine hospital discharge timeline and appropriate level of care following hospital discharge.Collaboration & Compliance• Maintain open and timely communication and collaboration with multidisciplinary treatment teams, including therapists, case managers, medical staff, and social workers.• Ensure accurate and timely documentation of services provided, including progress notes, assessments, referrals, treatment updates, and transition and discharge documents in compliance with DMC-ODS billing and documentation guidelines.• In addition to care coordination services, facilitates and documents client group activities, psychoeducation and clinical groups, as well as individual counseling services as needed. Meets service delivery expectations.• Responsible for ensuring a safe and orderly treatment environment for clients, staff, and visitors which includes crisis management and de-escalation, emergency response, overdose prevention and response, safety checks to account for the well-being of all clients at least hourly, property searches, substance use testing, nexus/front desk duties, monitoring meal periods, incident reporting and other required documentation.• Participate in case reviews, team meetings, staff and agency meetings, and audits to ensure adherence to program standards and continuous quality improvement.• Participates in and completes all training.And perform other duties as assigned. QUALIFICATIONSEducation, Certification, Licensure• High school diploma or equivalent required. • A minimum of 2 years of experience in care coordination, case management, or substance use disorder services, preferably within a residential or community-based setting.• AOD Registration from an Accredited authority (CCAPP, CADTP, CAADE) is required.• First Aid and CPR certification.• A valid California driver's license.Knowledge and Skills• Understanding of substance use disorders, co-occurring mental health conditions, harm reduction, trauma-informed care, and recovery-oriented systems of care.• Familiarity with ASAM Criteria, DMC-ODS regulations, and Medi-Cal billing procedures is highly preferred.• Strong interpersonal and communication skills, with the ability to build rapport with diverse populations and advocate for clients' needs.• Ability to work effectively in a fast-paced, collaborative, and client-centered environment.

Grow Healthy If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day. Job Overview The Quality Coordinator is responsible for providing quality functions and activities as outlined in the Quality Program Description through support tasks such as performing root cause analysis, process improvement techniques, and working with corporate Operations staff to define and enhance existing processes to improve clinic efficiencies and patient outcomes. Major responsibilities include the provision of processed data analytics to clinic staff, analysis of workflow and related clinic processes, reports on performance improvement and quality of care interventions and efforts, identification of quality of care or patient satisfaction issues, tracks and trends specified patients/populations conditions that support the clinical and care management of these patients; supports quality improvement projects and initiatives, measures the effectiveness of programmatic interventions as needed; reviewing literature evidenced-based practices, performing workflow analyses and communicating with internal and external customers. Lastly, it assists in the formulation of recommendations on program efficiencies and effectiveness. Minimum Requirements A bachelor's degree is preferred. Minimum of 3 years of experience in process improvement and/or other quality management/improvement-related experience required. Advanced certification or licensure in health care or process improvement is preferred (LVN, RN, SW, Project Management, LEAN, or Six Sigma) Compensation $28.12 - $35.15 hourly Compensation Disclaimer Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives. Benefits & Career Development Medical, Dental and Vision insurance 403(b) Retirement savings plans with employer matching contributions Flexible Spending Accounts Commuter Flexible Spending Career Advancement & Development opportunities Paid Time Off & Holidays Paid CME Days Malpractice insurance and tail coverage Tuition Reimbursement Program Corporate Employee Discounts Employee Referral Bonus Program Pet Care Insurance Job Advertisement & Application Compliance Statement AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

Grow Healthy If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day. Job Overview The Social Worker provides a psychosocial perspective to the interdisciplinary evaluation, assessment, care planning, coordination of care, and disenrollment processes of the PACE program. Interventions may include both individual and group modalities, family contacts, collateral contacts, participant and family education, assessment, counseling, mobilization of resources, identification and support of behavioral health needs, case management and advocacy, and discharge planning. Use knowledge of lifespan development, family systems, behavioral health, and social determinants of health to skillfully apply interventions that meet the unique needs of PACE participants and their families. The MSW collaborates as a core Interdisciplinary Team member to optimize the health status and quality of life of the PACE participants. Minimum Requirements * Master's Degree in Social Work (MSW) from an accredited university is required. * Minimum of 2 years of experience in case management, social advocacy, and/or mental health, with the geriatric population. Field work/internship may substitute 1 year of experience. * Bilingual Spanish/English, Chinese/English, or another second language is strongly preferred. * A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines. Compensation $71,503.24 - $89,379.05 annually Compensation Disclaimer Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives. Benefits & Career Development * Medical, Dental and Vision insurance * 403(b) Retirement savings plans with employer matching contributions * Flexible Spending Accounts * Commuter Flexible Spending * Career Advancement & Development opportunities * Paid Time Off & Holidays * Paid CME Days * Malpractice insurance and tail coverage * Tuition Reimbursement Program * Corporate Employee Discounts * Employee Referral Bonus Program * Pet Care Insurance Job Advertisement & Application Compliance Statement AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

Grow Healthy If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day. Job Overview The Registered Dietitian (RD) - PACE Site is a member of the Interdisciplinary Team (IDT) with both clinical nutrition and food service management roles. The RD will conduct nutrition assessments and follow-ups as needed to assess participants' nutritional status and provide appropriate medical nutrition therapy (MNT), such as therapeutic and mechanically altered diets, oral nutritional supplements or enteral nutrition recommendations, dietary counseling, nutrition education, food security resources, and coordination of care with other IDT disciplines. The RD will support Child and Adult Care Food Program (CACFP) compliance by planning menus to meet requirements, conducting quarterly CACFP food service audits, and maintaining required CACFP documentation. The RD will support meal service by planning therapeutic menus, maintaining diet records, coordinating diet changes with the Food Preparation Coordinator, and conducting regular kitchen audits. The RD will conduct in-services as needed for the kitchen staff and/or IDT members to ensure accurate and evidence-based nutrition care practices. Minimum Requirements * Active Registered Dietitian (RD) or Registered Dietitian Nutritionist (RDN) status with the Commission on Dietetics Registration required. * California Food Handler or Food Protection Manager Certification from an ANSI-accredited training provider meeting ASTM International E2659-09 Standard Practice for Certificate Programs. Required within 90 days of hire, required. * Minimum of 1 year professional work experience in clinical nutrition as an RD/RDN preferred. * Minimum 1 year of experience working with the frail elderly, preferred. * Bilingual English/Spanish/Mandarin/Cantonese, depending on demographics of PACE site, preferred. * A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines. Compensation $83,200.00 - $104,000.00 annually Compensation Disclaimer Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives. Benefits & Career Development * Medical, Dental and Vision insurance * 403(b) Retirement savings plans with employer matching contributions * Flexible Spending Accounts * Commuter Flexible Spending * Career Advancement & Development opportunities * Paid Time Off & Holidays * Paid CME Days * Malpractice insurance and tail coverage * Tuition Reimbursement Program * Corporate Employee Discounts * Employee Referral Bonus Program * Pet Care Insurance Job Advertisement & Application Compliance Statement AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve. We are currently looking for qualified candidates for our Medical Assistant position. Please note: this role requires an applicant to be bilingual (English/Spanish). This position reports to the Clinic Supervisor and is a Full Time, Non-Exempt role with a starting hourly rate of $27.29. Primary Objective: The Medical Assistant is an essential part of the care team and plays a vital role in ensuring exceptional patient care and operational efficiency. Under general supervision, the Medical Assistant performs a range of clinical and administrative tasks. These include welcoming and checking in patients, assisting with patient preparation, managing incoming calls, coordinating patient flow, maintaining exam room supplies, preparing charts and electronic medical records for scheduled appointments, scheduling new and follow-up appointments, and other assigned duties. The Medical Assistant may also be assigned to different departments or locations to handle front desk, back office, or hands-on clinic responsibilities as needed to ensure efficient patient flow. Some assignments may involve working evenings or weekends. MNHC is certified as a Patient Centered Medical Home (PCMH), which requires staff to actively participate in morning huddles, team meetings, and similar activities Essential Functions/Responsibilities: Clinical Support Prepare patients for examination by taking vital signs, documenting medical history, and verifying the purpose of the visit. Assist healthcare providers during patient examinations, procedures, and treatments. Perform basic laboratory/point-of-care tests, such as blood drawings, urinalysis, and specimen collection. Administer medications, injections, and immunizations as directed by healthcare providers. Prepare exam rooms by ensuring cleanliness and availability of necessary supplies. Maintain and manage medical equipment, ensuring proper functioning and cleanliness. Ensure a clean and safe environment by maintaining infection control protocols. Patient Education & Communication Educate patients about medical procedures, treatments, and medication instructions. Provide patients with information about preventive care, lifestyle modifications, and self-management techniques. Answer patient inquiries regarding test results, medications, and referrals. Ensure effective communication between patients, healthcare providers, and other staff members. Foster a supportive and empathetic environment to enhance patient satisfaction. Administrative Support Assist with patient scheduling, appointment reminders, and coordination of referrals. Maintain accurate and up-to-date electronic medical records (EMR) and other patient documentation. Prepare and organize patient charts for scheduled appointments. Ensure compliance with privacy and confidentiality regulations. Provide translation services when necessary (English/Spanish). Assist in patient check-in and check-out processes, including verifying personal information and insurance details. Manage incoming calls, schedule appointments, and coordinate patient flow to optimize efficiency. PCMH Participation & Support Actively engage in PCMH initiatives, such as care coordination and patient engagement. Collaborate with healthcare professionals to enhance the quality and coordination of care. Contribute to the collection and analysis of patient feedback and satisfaction surveys. Assist in the implementation of PCMH-related protocols and processes. Participate in ongoing training and professional development to ensure PCMH compliance. Qualifications Education Bilingual in Spanish/English required High School Diploma or equivalent Completion of a recognized Medical Assistant training program required Basic Life Support Certificate National Certification as a Medical Assistant strongly preferred Experience Six months' medical assistant experience in a healthcare setting preferred. Phlebotomy experience preferred. Non-profit, community health care setting experience preferred. Proficiency in using electronic health record (EHR) systems is a plus. Basic knowledge of medical terminology and procedures. Core Competencies Excellent interpersonal and communication skills to interact effectively with patients and healthcare professionals. Compassionate and patient-focused approach to customer service. Strong organizational skills with attention to detail and ability to multitask in a fast-paced environment. Ability to always maintain patient confidentiality and exhibit professionalism. Flexibility to work evening, weekend, or rotating shifts if required. As a condition of employment, all candidates are required to meet specific immunization standards. Documentation of current immunizations, including Varicella, TDAP, COVID-19, MMR, and Hepatitis B, as well as TB test results valid within the last two (2) years must be submitted before the start date. Failure to provide this documentation may result in a delayed start or withdrawal of the job offer. To learn more about our organization, please visit our website at ************* We offer a full range of benefits which includes the following: Employee incentive program of up to $4,000 every year Annual 4% COLA increase 401(k) retirement savings plan includes a company contribution Vacation: 2 weeks annually (increases to 3 weeks after 5 years, and 4 weeks after 8 years) Paid educational leave: 40 hours annually Medical insurance: zero out-of-pocket expense under the base plan Dental and vision insurance provided at no cost to the employee Life insurance includes a free basic policy with an optional voluntary plan Paid time off includes 12 paid holidays, a birthday holiday, two floating holidays and 12 sick days per year Flexible spending accounts for health and dependent care expenses Commuter benefits Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce . We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.

. The Specialized Treatment for Optimized Programming (STOP) Program Area Six connects California Department of Corrections and Rehabilitation inmates and parolees to comprehensive, evidence-based programming and services during their transition into the community, with priority given to those participants who are within their first year of release and who have been assessed to as a moderate to high risk to reoffend. Area Six includes San Diego, Orange, and Imperial counties. STOP subcontracts with detoxification, licensed residential treatment programs, outpatient programs, professional services, and reeentry and recovery housing throughout the program area to assist participants with reentry and recovery resources. The Billing Coordinator is responsible for coordinating receipt of and reviewing Community Based Provider (CBP) subcontractor client data for accuracy and entering and retrieving data from/to the Automated Reentry Management System (ARMS) as needed for the purpose of reconciliation, invoicing and billing. Key Responsibilities Data Entry and Reconciliation Responsibilities: Review outgoing and incoming CBP subcontractor client data for accuracy. Enter data found on the verification form into the STOP database to begin the reconciliation process. When discrepancies are found, coordinate with CBPs and internal departments to resolve and reconcile the discrepancies. Ensure accuracy of all data entered. Billing and Invoicing Responsibilities: Process STOP CBP weekly verifications by extracting from the STOP database, and possibly further verifying in the ARMS database, and forwarding to the CBPs via email (and sometimes fax) for approval. Produce the monthly billing and forward to CBPs for billing authorization and approval. Ensures accuracy of all billing and resolves any discrepancies identified. Act as liaison between Fiscal department and STOP to ensure ease of information flow. Produce invoices for other various services (i.e. transportation, links etc.). Administrative Responsibilities: Produce monthly client and CBP related reports as needed for the California Department of Corrections and Rehabilitation (CDCR), with supervisor review and approval, using the ARMS database. Assure confidentiality of all incoming and outgoing client data. As assigned, performs other clerical tasks. And, other duties as assigned. Education and Knowledge, Skills and Abilities Education and Experience Required: High School Diploma or equivalent. Previous work experience working with spreadsheets. Previous work experience performing data entry. Type 45 wpm. Strong math skills. Desired: Bilingual. AA Degree; Experience may substitute for this on a year-by-year basis. We will consider for employment qualified applicants with arrest and conviction records. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

The Mentoring and Peer Support (MAPS) program provides mentoring and support to individuals who have an active criminal care and are struggling with one or several of the following: mental illness, a substance use disorder, and/or experience in the armed forces. The goal of the programs is to support client recovery and assist with navigating the criminal justice system. Goals of the program include helping clients to maintain recovery, comply with court requirements and maintain engagement in treatment. Peer Mentors work with client both in the jail and in the community. Peer Mentors are proactive in their outreach to clients, are able to work independently and have excellent communication skills. MAPS Peer Mentors work with clients individually and in group settings with a focus on peer counseling and support. Mentors are expected to be able to work independently while also regularly communicating with their supervisor and accounting for their time. Mentors must document on all patient encounters in a timely manner and collect data for reporting purposes as directed. Mentors work as a team and communicate with and support other mentors as needed. Key Responsibilities Provide regular support to mentees. Report to and collaborate with the Mentoring And Peer Support (MAPS) program's Program Coordinator and the Deputy Director of Jail Health Reentry Services. Assist mentees with resource linkage and navigating community resources (e.g., transportation, mobility, housing, decision-making, assistive technology, language, government programs, cultural adjustment, immigration services, food assistance, legal assistance, women's services, medical assistance, mental health services, vocational services, volunteerism, and education programs, and any other services that may support the client on overcoming external barriers to well-being and self-sufficiency). Conduct outreach to residential, community and hospital settings to connect with mentees. Provides one on one peer mentoring. Routinely communicate and collaborate with the client's treatment team (case manager, psychiatrist, etc). Organize and facilitate support groups in the jail(s), as requested. Education and Knowledge, Skills and Abilities Firsthand understanding of and experience with one of the following: being a member of the armed forces and/or suffering from a mental illness, substance use disorder or co-occurring mental health and substance use disorders. Knowledge of behavioral health issues such as (but not limited to) depression, substance abuse, psychosis or anxiety, and a willingness to share that experience. Completion of a mental health certificate program or equivalent education, preferred. Familiarity with various supportive counseling strategies and wellness and recovery principles in working with clients with mental health, substance abuse, or co-occurring conditions, preferred. At least 3-5 years of ‘lived experience' with the community behavioral health system and/or the Department of Veterans Affairs, preferably in San Francisco. Strong interpersonal and active listening skills. Sensitivity to and experience working with the ethnically, culturally, socially, and sexually diverse individuals, communities, agencies, and organizations and persons who have experienced homelessness, incarceration, mental illness and/or substance abuse. Ability to work independently within a multidisciplinary team and interact effectively with the medical and criminal justice system as well as community providers in order to facilitate comprehensive mental health care delivery. Ability to respond quickly and use good judgment in unusual and emergency situations. Willingness to work with clients in the community. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

. JOB SUMMARY HealthRIGHT 360, a family of programs, is located across 13 different counties in California. HealthRIGHT 360 provides an array of medical and behavioral health services to some of the most marginalized populations, ranging from primary care, mental health services, detox, substance use disorder treatment in both residential and outpatient settings and transitional services for the criminal justice population. 815 Buena Vista West in San Francisco is an alcohol rehab program providing substance abuse treatment, detoxification, and a halfway house or sober living home with residential short-term treatment and residential long-term treatment. Dual diagnosis or persons with co-occurring disorders, persons with HIV or AIDS, gays and lesbians, seniors, or older adults, pregnant or postpartum women, women, men, and criminal justice clients are supported for this drug treatment center. Under the supervision of the Medical Director, Behavioral Health Nurse Director, Nurse Manager, and/or licensed nurse, the On-call Health and Wellness Coordinator (HWC) is responsible for maintaining the secure inventory of medications, medication administration records, and directly observing and documenting self-administration of medication therapies for approximately 99 clients in withdrawal management and/or treatment for substance use disorders. Provides health information within scope, supports clients in learning to coordinate their own health care, and acts as a resource in navigating the health care system. They adhere to delivering treatment and services in Trauma-Informed and Harm Reduction modalities. KEY RESPONSIBILITIES Client and Medical Responsibilities: Closely collaborates with Medication Assisted Therapy (MAT), Withdrawal Management, and other Health & Wellness teams to ensure treatment plans and medication regimens are accurately implemented on the unit. They are responsible for management of client medications, including psychotropic medications and controlled substances and associated documentation, secure storage, count/inventory, and destruction according to policy. Acts as liaison with other staff and providers to relay requested information and reports on client adherence to medications. Ensures timely TB clearance for all new admissions as needed. Responds to medical emergencies and first aid needs as needed.Administrative Responsibilities: Maintains all medication documentation, including Centrally Stored Medication and Destruction logs, Medication Self-Administration forms, Shift-to-Shift Controlled Substance Logs, Discharge/Transfer Medication forms, and various standard letters to physicians and agencies. Ensures intra-agency providers receive current medication lists and/or medication administration records prior to Integrated Care Center appointments. Audits charts for required medical documentation utilized by payors and/or regulators.Preparation Responsibilities: Perform intake, including vital signs, list chief complaints, allergies, immunization histories and complete chart forms, as appropriate to patient type. Place patients in rooms and prepare them for examination. Clean, prepare and stock examination rooms. Coordination Responsibilities: Receive and return telephone calls from patients and pharmacies. Assist in scheduling specialty appointments and consultations. Monitor and ensure quality assurance of basic clinic functions. Oversee patient flow and ensure smooth, efficient patient flow throughout patient's clinic experience.• Works collaboratively with all Health and Wellness staff.• Monitors patient medication use and helps to mitigate risk to patient by flagging high dose medications and potential medication interactions to the Director of Addiction Medicine.• Supports Medication Assisted Treatment through counseling, education, and administration of injectable medications under the supervision of the addiction provider and standing orders.• Provides appropriate client care, education and counseling.• Provides complex care and care coordination for all clients accessing healthcare services internal and external to HealthRIGHT 360.• Works closely with stat collecting and reporting contractual data as necessary.And perform other duties as assigned. QUALIFICATIONSEducation, Certification, and Experience • High school diploma or equivalent & 1 year of experience in healthcare.• First Aid certified within 30 days of employment.• CPR certified within 30 days of employment.• Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.Desired:• Medical Assistant Certification, i.e., AAMA/CCBMA Certification.• Two years of experience in a substance abuse treatment setting.• Course work in related subjects, i.e., co-occurring disorders, Trauma-Informed Care, Motivational Interviewing, HIV, HCV, Harm Reduction, etc.• Bachelor's Degree in related field.Knowledge • Knowledge of gender-responsive, trauma-informed, and co-occurring treatment preferred.

Grow Healthy If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day. Job Overview Provides medical services to AltaMed patients. Delivers care and services aligned with AltaMed's Team-Based Care Model focused on population health, evidence-based medicine, appropriate resource use, and integrated delivery of care. Minimum Requirements Experience and training as a physician are required. Valid, unrestricted license to practice medicine in the State of California and Board certification in the chosen specialty required or Board Eligible, with the expectation to become board certified within 18 months of employment. Education, training, and experience are necessary to meet the underwritten requirements for inclusion under AltaMed's malpractice insurance coverage. Previous experience with computer-based systems is required; Electronic Medical Records experience is preferred. Leadership and/or management skills are preferred. A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines. Compensation $261,955.20 - $314,346.24 annually Compensation Disclaimer Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives. Benefits & Career Development Medical, Dental and Vision insurance 403(b) Retirement savings plans with employer matching contributions Flexible Spending Accounts Commuter Flexible Spending Career Advancement & Development opportunities Paid Time Off & Holidays Paid CME Days Malpractice insurance and tail coverage Tuition Reimbursement Program Corporate Employee Discounts Employee Referral Bonus Program Pet Care Insurance Job Advertisement & Application Compliance Statement AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.