Mission Neighborhood Health Center jobs - 526 jobs

The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve. We are seeking an experienced Behavioral Health Clinician to support our unhoused drop-in clinic. The ideal candidate brings supervisory and management experience, and a strong passion for serving Latinx and immigrant communities. This clinician should have experience in a primary care or substance use treatment setting, providing both mental health and substance use services. Please note: This role requires applicants to be bilingual in English and Spanish. This position reports to the Director of Behavioral Health and Substance Use Counseling and is a Regular, Full Time, Exempt role with a starting yearly salary range of $110,568 - $122,094 with full benefits. Primary Objective: Provide clinical care and leadership for behavioral health services at the Resource Center, including direct patient treatment, crisis intervention, and oversight of behavioral health staff and programs. Ensure quality, compliance, and effective service delivery through evidence-based practices and administrative management. Work collaboratively with other care team members (PCP, RN, Case Managers) to promote positive health outcomes. Essential Functions & Responsibilities Clinical: Provide Psychosocial Assessments focusing on the patient's present situation, including medical, mental health, substance use, socio-economic, current needs, and relevant information from the patient's history. Performs crisis interventions and risk assessments for suicide and danger to others due to mental illness or grave disability. Utilizes a participant-centered, strength-based model of services, provides insight-oriented, behavior modifying, and/or supportive psychotherapy to individuals and groups of patients. Uses evidenced-based models for treatment, including but not limited to: CBT, solution-focused therapy, harm reduction, motivational interviewing, and health psychology. Utilizes screening tools (PHQ-9, GAD-7, SBIRT) as appropriate to triage levels of acuity and level of care needed for mental health and substance use treatment services. Assists patients with symptom/issue reduction (e.g. insomnia, anxiety, depression, and post-trauma symptoms, stress management, emotional dysregulation). Provides health and behavior assessment and intervention to patients with chronic disease or other health problems that are having difficulty managing their disease due to psychological, behavioral, cognitive, or social factors. Admin: Responsible for the behavioral health services department at our Resource Center site. Supervises and directs the work of behavioral health staff including clinicians, substance use counselors and case managers. Monitors and provides oversight of behavioral health contracts, evaluating program effectiveness, ensuring timely reports and assuring compliance with federal, state and county requirements. Leads quality management efforts focused on behavioral health metrics; oversees the peer review process, privileging and credentialing of behavioral health staff. Monitors utilization and productivity for behavioral health services and sets department expectations and goals. Develops reports as required by funding sources and quarterly qualitative and quantitative reports of the behavioral health programs for the executive team. MINIMUM QUALIFICATIONS Master's in social work, Masters in Marriage & Family Therapy, or Doctorate in Psychology from an accredited institution Current LCSW, LMFT, or Psychologist license in California Bilingual in English and Spanish Two years post-licensure clinical experience Three years of supervisory experience As a condition of employment, all candidates are required to meet specific immunization standards. Documentation of current immunizations, including Varicella, TDAP, COVID-19, MMR, and Hepatitis B, as well as TB test results valid within the last two (2) years must be submitted before the start date. Failure to provide this documentation may result in a delayed start or withdrawal of the job offer. To learn more about our organization, please visit our website at ************* We offer a full range of benefits which includes the following: Employee incentive program of up to $4,000 every year Annual 4% COLA increase 401(k) retirement savings plan includes a company contribution Vacation: 2 weeks annually (increases to 3 weeks after 5 years, and 4 weeks after 8 years) Paid educational leave: 40 hours annually Medical insurance: zero out-of-pocket expense under the base plan Dental and vision insurance provided at no cost to the employee Life insurance includes a free basic policy with an optional voluntary plan Paid time off includes 12 paid holidays, a birthday holiday, two floating holidays and 12 sick days per year Flexible spending accounts for health and dependent care expenses Commuter benefits Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.

Grow Healthy If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day. Job Overview The Personal Care Attendant I provides support to participants across all platforms of delivery of care. Ability to assist in the coordination, preparation of all food services, support and assist center activities, and coordinate the delivery of quality activity programs/activities for all participants. Ensure that the recreational, physical, intellectual, spiritual, and social needs of each patient are met. Accompany/assist PACE participants to and from outside specialty appointments. Minimum Requirements * High school diploma or equivalent preferred. * California Food Handler Certificate of Achievement upon employment preferred, must be attained within 30 days of employment. * Minimum of 1 year of experience working with the frail elderly (Geriatric) and disabled population, preferred. * Bilingual English/Spanish/Cantonese/Mandarin preferred. * A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines. Compensation $25.00 - $25.00 hourly Compensation Disclaimer Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives. Benefits & Career Development Medical, Dental and Vision insurance 403(b) Retirement savings plans with employer matching contributions Flexible Spending Accounts Commuter Flexible Spending Career Advancement & Development opportunities Paid Time Off & Holidays Paid CME Days Malpractice insurance and tail coverage Tuition Reimbursement Program Corporate Employee Discounts Employee Referral Bonus Program Pet Care Insurance Job Advertisement & Application Compliance Statement AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

Grow Healthy If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day. Job Overview Under general supervision by the supervisor, nursing, and oversight by the PACE physicians, the nurse (RN) case manager/care coordination team leader has the responsibility to manage all PACE participants in the ambulatory setting. Minimum Requirements * Current valid License as a Registered Nurse through the California Board of Registered Nursing. * A minimum of one year experience in Geriatric Nursing is required. * A minimum of one year experience is preferred in a managed care setting, preferably in utilization or case management in an ambulatory or inpatient setting. * A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines. Compensation Pay for this job starts at $104,000.00 annually Compensation Disclaimer Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives. Benefits & Career Development Medical, Dental and Vision insurance 403(b) Retirement savings plans with employer matching contributions Flexible Spending Accounts Commuter Flexible Spending Career Advancement & Development opportunities Paid Time Off & Holidays Paid CME Days Malpractice insurance and tail coverage Tuition Reimbursement Program Corporate Employee Discounts Employee Referral Bonus Program Pet Care Insurance Job Advertisement & Application Compliance Statement AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

This is a remote position. There is limited expectations for regular in-person, in-office activities. You're not the person who will settle for just any role. Neither are we. Because we're out to create a better world, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to be HR360's new Business Analyst III. The Business Analyst will work closely with HR360's internal and external stakeholders to turn data into information and knowledge that can be used to make sound business decisions. This data helps drive improvement in key business metrics, stakeholder experience and business results. The Business Analyst will also interact with various development teams, project managers, senior management, and external vendors. This individual understands how data is turned into information and knowledge, and how the knowledge supports and enables key business processes. The Business Analyst must develop an in-depth understanding of the business environment and possess both strong analytical and communication skills. Further, the Business Analyst must work well within a team environment. The Business Analyst III has advanced experience in performing business case analyses which measures/quantifies the impact and effectiveness of specific programs and performance. The Business Analyst III works cross functionally and directly supports department leaders in the development, analysis and interpretation of HealthRIGHT's scope of business. Key Responsibilities Provide analytical expertise to leadership in areas critical to the organization's overall strategy and performance. Possess an in-depth understanding of business strategy, processes, services, roadmap, and context in which the business operates to identify opportunities and direct projects. Recommend solutions in areas critical to organization's overall and service line performance to inform agency decisions, strategy, and tactics. Collect, understand, and translate stakeholder requirements into actionable parameters for projects. Design and implement business solutions by building relationships and partnerships with key stakeholders. Develop Return On Investment (ROI) analysis for new strategies to improve organization performance. Maintain clear, accurate project documentation including the development of business cases, proposals, and summaries using project management methodologies. Identify risks and mitigate threats by managing issues and resolutions. Exhibit leadership for business analysts, and broader organization where appropriate. Act as critical liaison between business, technical, program and support teams translating technical ideas and analytical results to non-technical peers and stakeholders across all levels of the organization. Produce understandable reports and presentations that describe and communicate complex findings for a variety of technical and non-technical audiences. Write SQL queries to develop, implement, and utilize databases and reporting tools to extract data, using data analysis programs. Visualize data using Power BI, Excel, or other visualization programs. Check ticking system for incoming requests; provide customer-centered, primary line of support for report/dashboard problems, data requests and other issues. Provide solution by researching problems and questions, diagnosing, troubleshooting, and applying available information and resources. Attend staff meetings, in-service meetings and participate in agency committees and task force activities as required. Demonstrate respectful, professional and appropriate behavior that supports a team oriented work environment. Demonstrate a commitment to the mission, core values and goals of HealthRIGHT 360 including the ability to integrate values of justice, respect, compassion, excellence and stewardship into appropriate programs and services. Other duties as assigned by supervisor. Education and Knowledge, Skills and Abilities Education, Certification, and Experience Required: Bachelor's degree in a quantitative discipline such as Mathematics, Epidemiology, Metrics and Evaluation or Statistics, or equivalent 5 years or more of relevant experience. Proven analytical and quantitative skills, including experience with managing and modeling of large data sets, required. Desired: Master's degree in Public Health, Health Analytics/Informatics or related preferred. 5-7 years of experience analyzing data in a healthcare environment preferred. Intermediate experience with or knowledge of data visualization techniques. Established business acumen including understanding of market dynamics, financial/budget management, data analysis and decision-making. Healthcare coding conventions and health plans experience a plus. 3+ years of experience designing, writing, and maintaining Epic reports and dashboards desired. Certification or knowledge of Epic Cogito, Caboodle data model, SlicerDicer, or Clarity data model a plus. Background Clearance: Must not be on active parole or probation, clear with OIG database. Ability to obtain and maintain satisfactory background check. Knowledge Required: Advanced ability to operate computers and related software programs including Word, Excel, Outlook and other Microsoft Office applications. Experience writing SQL queries to develop, implement, and utilize databases and reporting tools to extract data. Experience conducting analyses using data analysis programs. Experience visualizing data using Power BI, Excel, or other visualization programs. Demonstrated healthcare experience in quantifying, measuring and analyzing financial and utilization metrics of healthcare. Skills and Abilities Required: Ability to read, analyze, and interpret common industry related journals, financial reports, and legal documents. Ability to respond to common inquiries from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, clients, and/or external groups. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. We will consider for employment qualified applicants with arrest and conviction records.

. The Community Outreach & Education Specialist must have a Bachelor's degree in social sciences field required; bachelor's degree in social work preferred. Registration or Certification as Substance Abuse Counselor from an approved/accredited California agency. As per contract, all staff hired MUST be fully vaccinated against COVID-19 and when eligible, receive their booster shot. Prototypes, a program of HealthRIGHT 360's residential substance use disorder (SUD) program is a new program contracted with Department of Public Health's (DPH) Substance Abuse Prevention and Control (SAPC) program for residential drug Medi-Cal (DMC) services for up to 99 adult men and women: 33 that are for men who are judicially involved, 33 for men, and 33 for women. The BHC's residential DMC program will employ 100 people and works closely with the other BHC programs to provide a continuum of services for low income/Medi-Cal population. The program is located on the campus of Martin Luther King Jr. Hospital in the Willowbrook area of South Los Angeles and will serve all LA County residents. The Community Outreach & Education Specialist conducts outreach directly to potential clients (street outreach, jail in-reach, shelter visits, community events) to increase awareness and understanding of SUD treatment generally, and of the services at MRT BHC specifically. Uses motivational interviewing and harm reduction skills, as well as trauma-informed approach, to encourage eligible clients to choose treatment. Also conducts outreach to other service providers and stakeholders to market the MRT BHC program, to increase awareness of its services and target population among providers who might refer eligible clients to the program. Educates community members, service providers, MRT BHC partners, and other County department personnel about SUD, treatment, and care coordination. Knowledgeable about all of the above and responsive to client, family, and stakeholder questions. Key Responsibilities Direct Service: Engage potential clients at various locations (e.g., streets, community services organizations, shelters, etc.), at frequent and regular intervals to educate and motivate them to engage in SUD treatment services. Establishes and maintains cooperative linkages with other providers (e.g., hospital emergency departments, law enforcement, public, private, and other social, economic, health, legal, vocational, and mental health partners) to make appropriate referrals that address unmet client needs. Conduct presentations for other County departments and partners in the MRT BHC and on the MLKCH campus, as well as potential referral partners on SUD treatment including, but not limited to: the SUD treatment system, the referral process, and how to improve care coordination. Promote culturally and linguistically relevant public awareness about SUDs and inform the community about available SUD treatment options. May need to also provide client care hours and submit progress notes within 72 hours of service delivery. Documentation must maintain in compliance with agency policy and procedures, HIPAA, 42-CFR, DMH, and SAPC standards. Assists the client with intake by completing case management assessment and entering financial and benefit information. Supports the client in apply for Medi-cal or transfer Medi-cal county when appropriate. Assess the client's case management needs and completes all releases of information. Connects the client to benefits, mental health, physical health, employment, probation, DCFS, employment, housing, community resources, outpatient substance use disorder services, and aftercare. Coordinates communication and external service linkage including: assisting with scheduling appointments, communicating with probation, scheduling child visits, communicating with DCFS, obtaining all court minute orders, providing appointment reminders for therapy and psychiatrist. May completes the VI-SPDAT and connects the client to safe housing options. Education and Knowledge, Skills and Abilities Education and Certification: Bachelor's degree in social sciences field required; bachelor's degree in social work preferred. CPR certified preferred - Registration or Certification as Substance Abuse Counselor from an approved/accredited California agency. Possession of valid CA driver's license and clean driving record Experience: Minimum two (2) years' experience working with individuals who are homeless, mentally ill, HIV positive, substance-using, and/or involved in the criminal justice system. Experience working with diverse populations regarding lifestyle, age, gender and sexual orientation/identity, cultural background, and economic status. Background Clearance Required: Must be able to pass live scan fingerprint clearance and jail clearance. Must not be on parole or probation for a minimum of two years prior to employment. Other Requirements: Must be fully vaccinated against COVID-19, including booster shots; there are no medical or religious exemptions available for this position. Knowledge, Skills, and Abilities Required: Fluent/certified bilingual (English/Spanish). Excellent organizational, written, and verbal communication skills. Eagerness to cultivate new professional contacts and encourage utilization of MRT BHC Residential SUD Treatment Services. Culturally competent and able to work with a diverse population. Ability to work alone as well as cooperatively with others and demonstrate good judgment in unusual or emergent situations. Ability to work independently and manage multiple tasks simultaneously. Ability to provide a high degree of accuracy in projects and tasks assigned. Willing and able to work flexible hours, which may include some evening and/or weekend work. Comfortable working in an environment a client population struggling with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency. Strong proficiency with Microsoft Office applications, specifically Word, Outlook, and internet applications. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

Job Description The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve. We are currently looking for qualified candidates for our Security Guard On-Call role. Please note: This role requires applicants to be bilingual in English and Spanish. This position reports to the Facilities Manager and is an On-Call/As-Needed Non-Exempt role with a starting hourly range of $22.38 - $24.05. Primary Objective: The On-Call Security Guard works with the general public, medical personnel, patients, employees, and others regarding security regulations; maintains order, enforces ordinances, rules, and regulations, and protects life and property to ensure a safe and secure environment for patients, employees, and visitors. Essential Functions/Responsibilities: Patrols and checks security of building and grounds; handles or reports hazardous conditions, unusual circumstances, and malfunctions of physical facility. Directs traffic, enforces automobile parking regulations and issues Center parking citations as necessary. Monitors and authorizes entrance and departure of employees, patients, and other persons to guard against theft and maintain security of premises. Calls police or fire departments in cases of emergency, such as fire or presence of unauthorized or volatile persons. Circulates among visitors, patients, and employees to preserve order and protect property. Gives information and directs Center personnel and the general public; locates persons or property. Ensures maximum safety levels, including clear, non-hazardous walkways and passages throughout the facility. Takes charge at the scene of Center emergencies; controls crowds or assemblies within the confines of the Center; investigates and makes written reports of accidents, property damage, fires, law violations, disturbances of the peace and other incidents; gathers evidence and appears in court as a witness if required. Safely transport sensitive or confidential documents as required. Manage the sending and tracking of certified mail, including sensitive or confidential documents Operate company vehicle or cart (if applicable) in compliance with safety regulations. Assist with loading and unloading duties as needed. Core Competencies: Attention to Detail Double-checks the accuracy of information and work product to provide accurate and consistent work. Carefully monitors the details and quality of their work. Completes all work according to procedures and standards. Customer Service Strives to understand the needs of patients/clients. Treats all patients/clients with dignity, respect, and demonstrate appreciation of cultural differences. Safety Takes immediate action to correct any unsafe situation. Follows correct procedures to ensure one's own safety and that of other team members. Teamwork Promotes team effort in all activities and uses a team approach to problem solving. Understands and embraces the mission and strategic initiatives of the institution. REQUIRED QUALIFICATIONS: High School Diploma or GED. Valid CA Driver's License. Ability to maintain the highest level of confidentiality. Two years + of experience in security, or related field. Completion of 8 hours of annual training on security-related topics. Valid License from Bureau of Security and Investigative Services (BSIS) of the CA Department of Consumer Affairs (Guard Card). English/Spanish bilingual required. DESIRABLE QUALIFICATIONS: Basic computer skills desirable. PHYSICAL DEMANDS While performing the duties of this job the employee is required to sit approximately 10% of the time, walk 90% of the time and stand 10% of the time. The employee is frequently required to use hands and fingers to type or handle, feel, and operate objects. The employee is required to occasionally lift and/or move up to 50 pounds. While performing the duties of this job the employee is occasionally required to reach with hands and arms. The employee is frequently required to speak and listen. Specific vision abilities of this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. As a condition of employment, all candidates are required to provide documentation of current immunizations, including COVID-19 and TB test results valid within the last two (2) years must be submitted before the start date, as well as MMR immunization. Failure to provide this documentation may result in a delayed start or withdrawal of the job offer. Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce . We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records. Powered by JazzHR R22O5CzW1X

Job Description The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve. We are currently looking for qualified candidates for our Dental Assistant role. Please note: This role requires applicants to be bilingual in English and Spanish. This position reports to the Dental Director and is a Regular, Full Time, Non-Exempt role with a starting hourly range of $29.52 to $31.58 with full benefits, including paid exam to obtain the Registered Dental Assistant Credential. Primary Objective: The Dental Assistant will be responsible for providing quality care and services to patients by assisting dentists and other staff in a variety of patient care, office, and laboratory duties. The Dental Assistant is expected to contribute to the efficiency and productivity of patient flow through timely accurate, and professional preparation of patients and patient information. Essential Functions/Responsibilities: Prepare and maintain dental instruments, materials, and equipment. Collect and record patient health histories (dental and medical) and record information for dentist's reference prior to examination. Help patients feel comfortable before, during and after dental treatment. Take and process x-rays. Assist dentist chair-side by organizing and preparing instruments for dentist's use and assisting as needed during procedures. Advise patients in oral hygiene and dental care. Follow through with post-visit duties. Backup the Front Desk staff, provide relief and support, and perform office duties as requested. Interact positively with a diverse, sometimes difficult, and demanding patient population. Provide service in a manner that is appropriate for the patient's age; demonstrate knowledge and skills necessary to meet the patient's physical, psychosocial, educational and safety needs. Demonstrate commitment to the mission of the organization in promoting dental health. Maintain patient records and related administrative documentation. Utilize the requisite tools, systems, technology, and equipment in the collection of patient data, records management, and collections. Demonstrate knowledge of dentistry procedures, clinic infection control procedures, cleaning and sterilization of instruments, tray setup and materials. Other duties as assigned. MINIMUM QUALIFICATIONS High School diploma or equivalent. Completion of Dental Assistant program/license. Bilingual in English and Spanish. Valid California Dental X-Ray license. Demonstrated experience in relevant Dental Assistant practices, protocol, and best practices. PREFERRED QUALIFICATIONS Registered Dental Assistant Certification Three plus years of Dental Assistant experience preferred. As a condition of employment, all candidates are required to meet specific immunization standards. Documentation of current immunizations, including Varicella, TDAP, COVID-19, MMR, and Hepatitis B, as well as TB test results valid within the last two (2) years must be submitted before the start date. Failure to provide this documentation may result in a delayed start or withdrawal of the job offer. To learn more about our organization, please visit our website at ************* We offer a full range of benefits which includes the following: Employee incentive program of up to $4,000 every year Annual 4% COLA increase 401(k) retirement savings plan includes a company contribution Vacation: 2 weeks annually (increases to 3 weeks after 5 years, and 4 weeks after 8 years) Paid educational leave: 40 hours annually Medical insurance: zero out-of-pocket expense under the base plan Dental and vision insurance provided at no cost to the employee Life insurance includes a free basic policy with an optional voluntary plan Paid time off includes 12 paid holidays, a birthday holiday, two floating holidays and 12 sick days per year Flexible spending accounts for health and dependent care expenses Commuter benefits Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce . We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records. Powered by JazzHR 9vu3wvHUeb

HealthRIGHT 360 is a social justice organization that believes that all people deserve equal access to healthcare services. HealthRIGHT 360 gives hope, builds health, and changes lives for people in need. We do this by providing compassionate, integrated care that includes primary medical, mental health, substance use disorder treatment and re-entry services. The Managing Director of Northern California Outpatient Programs is responsible for overseeing the design, development, implementation, management of behavioral health Outpatient programs in Southern California for HealthRIGHT 360. HealthRIGHT 360's Northern California behavioral health Outpatient services include programs in San Fransisco, San Mateo and Santa Clara counties. Key Responsibilities Program Leadership: Directly supervises managers/directors of programs. Performs all aspects of senior management, including general supervision, mentoring of subordinate management staff, and training new management on policies, procedures, and norms of HealthRIGHT 360. Helps new management to understand HealthRIGHT's corporate culture. Identifies innovations and opportunities for integration across HealthRIGHT's programs and works with colleagues to implement same. Oversees and participates in supervisory activities, e.g., including all aspects of staff development, new program activation, hiring, training, motivating, evaluating, performance management, and terminations as needed. Planning/Development: Attends external meetings and events to learn about the changes in the Behavioral Health field and to represent HR360. Assesses program needs in order to identify gaps and suggest other avenues to search for funding. Assists with development of future grants, participates in grant writing as needed, taking the lead when necessary. Examines community and known funders for opportunity to seek additional funding and acquire new funding streams. Identifies service gaps, expands community resources, creates coordinated systems of care and helps address unmet needs of client population. Acts as liaison between funding sources and Agency administration. Understands HR360 strategic vision and finds ways to implement and execute the clinical vision at the treatment services level. Reviews policies and procedures presented by leadership to adjust programming needs. Responsible for drafting policies to meet the needs of specific funders. Responsible for clinical innovations being responsive to needs of participants and demands of funders. Serve as the voice for your programs and your clients. The Managing Director for OP Services works in collaboration with the Managing Director of NorCal Residential Services. Administrative Responsibilities: Organizes and submits monthly reports to Vice President. Is timely with all tasks. Coordinates monthly reports to funding agencies. Assures that programs utilize accepted principles of client records management and confidentiality. Develops and participates in creation of Annual Reports, Biannual Reports, Continuation Reports, Corrective Action Reports (when needed) to funders. Oversees management of contracts and adherence to contract mandates for programs. Serves on various internal program development committees. Serves as agency representative to external committees. Understands and ensures compliance with policies and procedures. Coordinates with Quality Improvement to review programmatic outcomes, critical incidents and satisfaction related data to identify potential trends and opportunities for improvement. Ensures compliance with all contract, regulatory and accreditation bodies. Ensures compliance with HealthRIGHT 360 policies and procedures, HIPAA, 42CFR regulations and all other licensing requirements. Ensures that all staff are informed on quality-of-care concerns, opportunities for improvement and other policy related changes. Clinical Responsibilities: Responsible for setting and guiding clinical strategies and treatment philosophy for HealthRIGHT 360s direct service providers, including but not limited to employing a “whatever it takes” mentality. Ensures that all programs are maintaining quality treatment services and evidence-based practices and guidelines are used to inform programmatic decisions and are delivered consistently to clients. The Managing Director for OP Services works integrally with the Managing Director of NorCal Residential Services to ensure that clinical needs across programs are being met. Education and Knowledge, Skills and Abilities Education and Experience Required: Ph.D. in Psychology, or Master's Degree in Social Work or related field, from an accredited college. Clinical license in the State of California and at least two years post licensure. A minimum of five years leadership experience with progressively responsible positions in the social services field in either a public or private organization. Must have demonstrated knowledge and experience in substance abuse treatment, including relapse and recovery, an understanding of child development, child abuse issues, and experience in assigning and monitoring others' work. Desired: Knowledge of community resources for non-profit substance abuse and mental health treatment facilities. Experience with government contracts and compliance. Knowledge of community resources for non-profit substance abuse treatment facilities and mental health. Leadership development for Managers/Directors. Has excellent time management, organizational and communication skills. Knowledge of DEI and how it impacts organizations/communities/programs. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

. To provide excellent customer service to both external and internal clients, answer high volume of calls, schedule medical, dental, and behavioral health appointments, provide support to clinic, direct phone inquiries to appropriate departments, and provide program information to all callers. Key Responsibilities Incoming calls: Answers a high volume of calls and schedules appointments for all patients with a high degree of accuracy. Knowledgeable of primary medical care, behavioral, and dental services to provide accurate information to all callers. Maintains average call time and call volume as indicated in call center guidelines. Monitors incoming calls, and works with Call Center Manager to minimize abandoned call rates. Knowledgeable about insurances and funding programs, such as MediCal, MediCare, Healthy San Francisco, Family PACT, and commercial insurances. Communicates sliding fee scale policies to patients appropriately. Communicates clearly on the phone and accurately documents and assigns messages and faxes. Confirms and updates contact information for all patients at every contact. Outgoing calls: Makes follow-up calls for any messages left. Completes robust confirmation calls for all next day appointments. Robust confirmation calls include confirming reason for visit, necessity of visit, appointment time, appointment provider, verification of insurance, notification of any co-pays, deductibles, share of costs, or payments due, and any paperwork that may be needed to be completed. Assist with scheduling changes by contacting patients to reschedule appointments. Documentation Responsibilities : Accurately documents and routinely updates required patient information in electronic health record system. Documents billing notes and general medical appointment reminders in the appointment screen, as well as in the patient information screens. Collects and verifies contact information at every call. Enters patient insurance information for patients, and verifies eligibility with patient. Documents appointment visit status, including rescheduled, cancelled, confirmed, left voice message, or any other status appropriately. Customer Service: All communications, both internal and external, must be delivered with excellent customer service. Must be courteous and professional for all patient interactions. Must talk to patients and clients in a caring and non-judgmental manner. Must be able to deliver care in a culturally and linguistic sensitive manner. Must ensure to use patient's preferred name and pronouns. Must adhere to scripted phrases, welcoming patients and thanking them for their phone calls. Listens and documents patient complaints, and routs calls to appropriate staff for swift resolution. And, other duties as assigned. Education and Knowledge, Skills and Abilities Required Qualifications: Prior experience in front desk reception, administrative and/or customer service Exhibits a professional demeanor, and can discreetly handle sensitive and confidential information and ability to work under pressure Strong organizational, interpersonal, listening, speaking and written communication skills Ability to assist callers in an approachable and welcoming manner Ability to work effectively with all levels and types of employees, management, clients and guests Ability to work cooperatively and effectively as part of a team Ability to multi-task and work well independently and under pressure in a fast-paced environment; detail-oriented Strong proficiency with Microsoft Office applications(Excel, Outlook and Word), specifically Word Outlook and internet applications Experience working with staff and volunteers Working knowledge of computerized medical scheduling and billing systems Knowledge of HIPAA regulations Excellent attention to detail, ability to work independently and strong organizational skills Commitment to working with diverse communities, including communities of color, homelessness, and users of illegal substances, HIV/AIDS patients and persons with mental health concerns High School Diploma or GED equivalent Desired Qualifications: 2 years experience working in a medical setting (or call center), preferably in a community clinic with medical experience Familiarity with other community agencies in the Bay Area to make appropriate referrals Understanding of harm reduction philosophy and ability to provide non-judgmental, client-centered services Bilingual language capacity (Spanish/English) We will consider for employment qualified applicants with arrest and conviction records. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

. HealthRIGHT 360, a family of programs, operates in 11 counties throughout California. Offering a comprehensive range of medical and behavioral health services, HealthRIGHT 360 serves marginalized communities, including primary care, mental health support, detoxification, residential and outpatient substance use disorder treatment, and transitional services tailored to individuals involved in the criminal justice system. The Martin Luther King Jr. Behavioral Health Center (MLK BHC) is a program of HealthRIGHT 360 and is contracted with the Department of Public Health's Substance Abuse Prevention and Control (SAPC) program. MLK BHC offers residential Drug Medi-Cal (DMC) services for a maximum of 99 adult individuals, comprising 33 beds each for judicially involved men, men, and women. MLK BHC collaborates closely with other Behavioral Health Center programs to ensure a comprehensive range of services for low-income and Medi-Cal-eligible individuals. Situated on the Martin Luther King Jr. Hospital campus in the Willowbrook area of South Los Angeles, the program serves residents of all Los Angeles County. The Lead Client Safety Navigator (CSN) ensures and maintains a safe, respectful, and welcoming environment for all clients, staff, and visitors. Lead CSN works with program leadership, Sherriff's or local law enforcement, and other teams to respond to emergency and crisis situations, including client drug use, overdose, programmatic interruptions, and other situations. KEY RESPONSIBILITIES Safety and Security: • Oversee all Pods to ensure safety is maintained and to provide support and feedback to all CSNs on shifts as needed. • Ensure and maintain a safe and orderly environment for clients, staff, and visitors. • Monitor security cameras and attend building security meetings. • Make regular rounds to monitor entrances, exits, offices, common areas, and building perimeters. • Clear areas of crowds, debris, and out-of-place items. • Direct and deflect traffic. • Work with local law enforcement as needed. • Maintain appropriate boundaries and adhere to the organization's code of conduct. • Ensure compliance with HIPAA, 42 CFR Part 2, and other funding requirements. • File incident reports as needed. Client and Visitor Management: • Welcome and assist clients when returning from appointments. • Ensure clients sign in and check belongings for contraband. • Welcome visitors, check credentials, ensure signing in, and escort them to the supervisor on duty. • Maintain client and visitor logs. Crisis Intervention and Emergency Response: • Carry Narcan, recognize signs of overdose, and administer Narcan as necessary to reverse drug overdose. • De-escalate emotionally charged situations and maintain non-confrontational behavior during observation and intervention. Administrative and Professionalism: • Maintain positive, respectful, non-confrontational behavior. • Assist with onboarding of new CSN and training or mentoring new and existing CSNs. • Documentation must be maintained in compliance with agency standards, HIPAA, 42 CFR Part 2, and other funding requirements to satisfy internal and external evaluating requirements. QUALIFICATIONS Education, Certification, Experience ,or Licensure • High school diploma or equivalent required. Higher education preferred. • Possess a valid First Aid and CPR certification or ability to obtain within 30 days of hire. • Three years of job-related experience working or “lived experience” with the criminal justice population or with the community behavioral health system.

Asian American Recovery Services (AARS) provides individualized support sessions to address substance abuse and anger management/conflict resolution. Cognitive behavioral approaches are generally combined with cognitive-restructuring or skill-building methods, to reinforce learning and model as well as shape and reward pro-social behaviors. The Seven Challenges treatment model is used with those young people in Juvenile Hall who are identified as needing on-going substance abuse treatment services. The Peer Mentor is employed by Asian American Recovery Services (AARS) a program of HealthRIGHT 360 to deliver and coordinate services for youth clients referred by the Santa Clara County Department of Behavioral Health Services (BHSD) Substance Use Treatment Services Division. AARS is looking for committed, client-centered, full-time Peer Mentors who are passionate about serving clients in an outpatient substance use disorder treatment program. Hours of operation are Mondays and Fridays from 9:00AM to 6:00pm; Tuesdays, Wednesdays, and Thursdays from 9:00AM to 8:00PM. The Peer Mentor will be an individual whose lived experience resembles the target population - ex-offenders, substance use history, etc. The Peer Mentor will act as liaison to clients, help find community resources, and support organizing pro-social recreational activities and monthly family nights. The Peer Mentor will support clients as they enter the program, throughout their treatment, and link clients to peer support in our continuing care program. This linkage will play a critical role in clients' continued recovery process by connecting individuals to a recovery community. The Peer Mentor will also connect clients to other supportive community resources. These relationships will enable clients to build responsible, fruitful friendships with their peers who may serve as role models, conduits to other services, and linkage to continuum care. Education and Knowledge, Skills and Abilities Education Required: High school diploma and GED Lived experience similar to that of targeted population. Valid California driver's license. Skills Required: Ability to engage and motivate criminal justice involved populations. Ability to enter data into various paper and electronic systems while maintaining the integrity and accuracy of the data. Professionalism, punctuality, flexibility and reliability are imperative. Excellent verbal, written, and interpersonal skills. Integrity to handle sensitive information in a confidential manner. Action oriented. Strong problem-solving skills. Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks. Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility. Strong initiative and enthusiasm and willingness to pitch in whenever needed. Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations. Able to work within a frequently changing project scope while maintaining overall direction and structured priorities. Ability to work a flexible work week schedule, including at minimum one late day (until 8pm). Willing to work towards State Peer Mentor certification.

. Reporting directly to the Director of Nursing, the Case Manager, Medical (Medical Case Manager, MCM) primary focus is to address the specialized medication case management and treatment authorization needs of participants in a social model substance use detoxification program. The MCM works in coordination with internal and external stakeholders to address the broad array of client needs through coordinating funding, and in obtaining critical medications required for safe Withdrawal Management (WM). The MCM acts primarily as a care coordinator and treatment case manager, and may perform duties that include crisis intervention, health education, referral to providers of necessary services, and benefits counseling. The MCM works with an interdisciplinary team, ensures accurate and timely flow of documentation to support appropriate treatment length episodes and maintains quality assurance of files. As part of the MCM routine duties they will interact with other governmental, non-profit service agencies, and local businesses for client services. KEY RESPONSIBILITIES Case Management: Prepares extended treatment episode authorization requests and routes to medical leadership for review. Forwards finalized document to Department of Public Health for authorization and, if received, ensures the authorization information is relayed to internal stakeholders. Facilitates the confidential exchange of client's protected health information (PHI) between Admissions and WM to adequately evaluate unit appropriateness for client's needs. Monitors, coordinates, and resolves obstacles between prescribing providers, payors, and retail pharmacies to make certain that clients receive critical Medication Assisted Therapies (MAT) with few to no lapses in treatment days. Outreach and Relationship Management: Collaboratively work and communicate with other agencies and local pharmacies to provide information regarding resources and service opportunities. Leadership Responsibilities: Works collaboratively with all invested staff. Provides administrative leadership for client medication support, and within the quality improvement infrastructure of the healthcare and residential program. Participates in matters related to performance and quality improvement, planning, protocols, and goal setting. Comfortable in changing systems, and champions change. Organizational Responsibilities: Accurately and consistently documents required information on records and reports. Keeps up to date with operational and procedural requirements. In conjunction with WM Nurse Manager, Behavioral Health Nurse Director, and/or Director of Addiction Medicine, assures organizational readiness for accreditation surveys and ongoing monitoring and reporting of conformance to quality within the program. Provides direct care coordination support for clients to access all aspects of HR360 healthcare services. And perform other duties as assigned. QUALIFICATIONS Education, Certification, and Experience Required: Possess a minimum of an AA degree in a related field; or 3-5 years related experience. BLS and First Aid Certification must be obtained within 30 days of hire. Experience and interest in working with safety-net populations and in treating substance use disorders. Experience working successfully with issues of mental health, criminal background, and other potential barriers to economic self-sufficiency.

The Addiction Medicine Physician (AMP) part-time, 20 hours a week, oversees the management of withdrawal symptoms and the initiation, ongoing treatment, and support of Medication-Assisted Treatment (MAT) for clients with alcohol and drug use disorders. The AMP handles tasks such as taking medical histories, conducting physical exams, utilizing screening tools, ordering and interpreting lab tests, and diagnosing and treating common medical conditions. Additionally, the AMP works closely with the Intake Department to ensure the safe admission of patients into detoxification and residential treatment programs for substance use disorders. KEY RESPONSIBILITIES Assessment and Diagnosis Assess drug and alcohol use and determine the level of severity using screening tools and current DSM criteria. Analyze and interpret patient history, symptoms, physical findings, and/or diagnostic information to develop appropriate diagnoses. Diagnose and treat illnesses and injuries related to addiction use disorder, such as HIV PrEP, Hep C treatment, and other incidental medical services. Patient Care and Coordination Take medical histories, perform physical examinations, order and interpret laboratory tests, and diagnose and treat common illnesses and injuries. Provide oversight for Advanced Practice Providers, including entering into a Collaborative Agreement with them, providing supervision, participating in clinical review, performance appraisal, peer review, and hiring and termination of Physicians and clinical support staff. Collaborate with behavioral health teams. Consult with the SoCal Director of Addiction Medicine for treatment or referral options. Treatment and Management Determine medication withdrawal management for patients detoxing from drugs and alcohol to prevent withdrawal complications. Determine the appropriate level of treatment based on current drug and alcohol use. Prescribe various Medication Assisted Treatments to reduce harm and prevent complications from drug and alcohol use. Educate and prescribe opioid reversal agents such as naloxone to patients to reduce harm from drug use. Educate, support, and care for patients receiving medication-assisted treatment in continuity and maintenance. Documentation and Compliance Maintain complete and detailed records of patients' history, assessment, and health care plans. Oversee medication room management, including performing routine audits to ensure compliance with policies and procedures, and reporting findings back to the SoCal Director of Addiction Medicine regularly. People Management Interview, select, hire, and terminate employees in collaboration with Human Resources. Manage assigned staff such as Advanced Practice Providers, Nurse Practitioners, Physician Assistants, Interns, Volunteers, and other assigned personnel. Ensure that all assigned personnel are in compliance with HealthRIGHT 360's policies, procedures, position expectations, performance goals, and contractual requirements. Provide ongoing feedback, coaching, support, and conduct formal performance evaluations in a timely manner. Identify direct reports' strengths and weaknesses and strive to develop each team member to their fullest potential. Deliver and arrange training and resources to ensure that direct reports are successful in their roles and to ensure that the medical behavioral health team is in compliance with all standard and regulatory requirements. Ensure proper coverage of the program by creating work schedules and approving time away from work. Deliver all communications necessary to all team members to remain current with HealthRIGHT 360's policies and procedures and to inform them of quality-of-care concerns. Address interpersonal or team conflicts promptly and diplomatically to maintain a positive work environment. Lead weekly staff meetings to discuss program updates, issues, policies, and procedures. Administrative Provide clinical supervision to medical team members such as med techs, LPTs, and nurses. Attend leadership or clinical meetings as required. QUALIFICATIONS Education, Certification, or Licensure Medical degree (MD or DO) from an accredited institution. Successful completion of a residency in Internal Medicine, Family Medicine, Psychiatry, or Emergency Medicine. Active and unrestricted medical license in California. Valid and active DEA license. Board certification in a primary specialty (e.g. Internal Medicine, Psychiatry) in California. Board certification or eligible for certification in subspecialty of Addiction Medicine in California. Eligible to participate in the CMS Medicaid/Medicare reimbursement programs.

. The Specialized Treatment for Optimized Programming (STOP) Program Area Six connects California Department of Corrections and Rehabilitation inmates and parolees to comprehensive, evidence-based programming and services during their transition into the community, with priority given to those participants who are within their first year of release and who have been assessed to as a moderate to high risk to reoffend. Area Six includes San Diego, Orange, and Imperial counties. STOP subcontracts with detoxification, licensed residential treatment programs, outpatient programs, professional services, and reeentry and recovery housing throughout the program area to assist participants with reentry and recovery resources. The Billing Coordinator is responsible for coordinating receipt of and reviewing Community Based Provider (CBP) subcontractor client data for accuracy and entering and retrieving data from/to the Automated Reentry Management System (ARMS) as needed for the purpose of reconciliation, invoicing and billing. Key Responsibilities Data Entry and Reconciliation Responsibilities: Review outgoing and incoming CBP subcontractor client data for accuracy. Enter data found on the verification form into the STOP database to begin the reconciliation process. When discrepancies are found, coordinate with CBPs and internal departments to resolve and reconcile the discrepancies. Ensure accuracy of all data entered. Billing and Invoicing Responsibilities: Process STOP CBP weekly verifications by extracting from the STOP database, and possibly further verifying in the ARMS database, and forwarding to the CBPs via email (and sometimes fax) for approval. Produce the monthly billing and forward to CBPs for billing authorization and approval. Ensures accuracy of all billing and resolves any discrepancies identified. Act as liaison between Fiscal department and STOP to ensure ease of information flow. Produce invoices for other various services (i.e. transportation, links etc.). Administrative Responsibilities: Produce monthly client and CBP related reports as needed for the California Department of Corrections and Rehabilitation (CDCR), with supervisor review and approval, using the ARMS database. Assure confidentiality of all incoming and outgoing client data. As assigned, performs other clerical tasks. And, other duties as assigned. Education and Knowledge, Skills and Abilities Education and Experience Required: High School Diploma or equivalent. Previous work experience working with spreadsheets. Previous work experience performing data entry. Type 45 wpm. Strong math skills. Desired: Bilingual. AA Degree; Experience may substitute for this on a year-by-year basis. We will consider for employment qualified applicants with arrest and conviction records. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

The Male Community Reentry Program (MCRP), a program of HealthRIGHT 360, is a residential facility with a capacity of 200 beds, designed for adult males who have less than two years remaining on their prison sentences. Instead of being incarcerated in a state prison, eligible individuals can complete the remainder of their sentences in the community through MCRP. The program offers a variety of rehabilitative services focused on substance use disorder (SUD), mental health care, primary care, employment, education, housing, family reunification, and social support. Treatment for substance use disorders and mental health issues provided by MCRP typically lasts from 6 to 12 months, ensuring comprehensive support for participants. The On Call Client Safety Navigator (CSN) fosters a safe, respectful, and welcoming environment. This in-person role works with program leadership, Sherriff's or local law enforcement, and other teams to respond to emergency and crisis situations, including client drug use, overdose, programmatic interruptions, and other situations. KEY RESPONSIBILITIES Client and Visitor Management• Welcome and assist clients returning from appointments, ensure sign-in, and check belongings for contraband.• Welcome visitors, check credentials, ensure sign-in, and escort them to the supervisor on duty.• Maintain client and visitor logs.• Provide resources and information to clients and guests as needed.Client Care and Security• Ensure and maintain a safe and orderly environment for clients, staff, and visitors in compliance with agency and industry standards.• Monitor security cameras, attend building security meetings, and work collaboratively with service providers and administrative staff.• Clear areas of crowds, debris, and out-of-place items to maintain safety.• Direct and deflect traffic, de-escalate tense situations, and maintain a positive, respectful demeanor even during high-pressure situations.• Work collaboratively with other service providers and administrative staff to maintain an orderly environment.• Maintain appropriate boundaries and adhere to the organization's code of conduct.• Make regular rounds to monitor entrances, exits, offices, common areas, and building perimeters.• Work with local law enforcement and file incident reports as needed.• Accurately distribute client money if assigned.• Transport clients as needed.• Complete random and planned urinalysis test and document test results.Crisis Intervention and Medical Assistance• Carry Narcan, recognize signs of overdose, and administer Narcan as necessary to reverse drug overdose.• De-escalate emotionally charged situations and maintain non-confrontational behavior during observation and intervention.• Ensure client medications are securely stored and properly accounted for.• Administer CPR and/or first aid as needed. * Answer and direct calls or messages.• Complete necessary documentation in accordance with HIPAA, 42 CFR Part 2, and other funding requirements to satisfy internal and external evaluating requirements.QUALIFICATIONSEducation, Certification, or Licensure• High school diploma or equivalent required. Associate's degree or higher preferred.• Valid First Aid and CPR certification or ability to obtain within 30 days of hire.• Valid California Driver's License.Experience• Two years of job-related experience working with the criminal justice population or with the community behavioral health system preferred.

. JOB SUMMARY HealthRIGHT 360, a family of programs, is located across 13 different counties in California. HealthRIGHT 360 provides an array of medical and behavioral health services to some of the most marginalized populations, ranging from primary care, mental health services, detox, substance use disorder treatment in both residential and outpatient settings and transitional services for the criminal justice population. 815 Buena Vista West in San Francisco is an alcohol rehab program providing substance abuse treatment, detoxification, and a halfway house or sober living home with residential short-term treatment and residential long-term treatment. Dual diagnosis or persons with co-occurring disorders, persons with HIV or AIDS, gays and lesbians, seniors, or older adults, pregnant or postpartum women, women, men, and criminal justice clients are supported for this drug treatment center. Under the supervision of the Medical Director, Behavioral Health Nurse Director, Nurse Manager, and/or licensed nurse, the On-call Health and Wellness Coordinator (HWC) is responsible for maintaining the secure inventory of medications, medication administration records, and directly observing and documenting self-administration of medication therapies for approximately 99 clients in withdrawal management and/or treatment for substance use disorders. Provides health information within scope, supports clients in learning to coordinate their own health care, and acts as a resource in navigating the health care system. They adhere to delivering treatment and services in Trauma-Informed and Harm Reduction modalities. KEY RESPONSIBILITIES Client and Medical Responsibilities: Closely collaborates with Medication Assisted Therapy (MAT), Withdrawal Management, and other Health & Wellness teams to ensure treatment plans and medication regimens are accurately implemented on the unit. They are responsible for management of client medications, including psychotropic medications and controlled substances and associated documentation, secure storage, count/inventory, and destruction according to policy. Acts as liaison with other staff and providers to relay requested information and reports on client adherence to medications. Ensures timely TB clearance for all new admissions as needed. Responds to medical emergencies and first aid needs as needed.Administrative Responsibilities: Maintains all medication documentation, including Centrally Stored Medication and Destruction logs, Medication Self-Administration forms, Shift-to-Shift Controlled Substance Logs, Discharge/Transfer Medication forms, and various standard letters to physicians and agencies. Ensures intra-agency providers receive current medication lists and/or medication administration records prior to Integrated Care Center appointments. Audits charts for required medical documentation utilized by payors and/or regulators.Preparation Responsibilities: Perform intake, including vital signs, list chief complaints, allergies, immunization histories and complete chart forms, as appropriate to patient type. Place patients in rooms and prepare them for examination. Clean, prepare and stock examination rooms. Coordination Responsibilities: Receive and return telephone calls from patients and pharmacies. Assist in scheduling specialty appointments and consultations. Monitor and ensure quality assurance of basic clinic functions. Oversee patient flow and ensure smooth, efficient patient flow throughout patient's clinic experience.• Works collaboratively with all Health and Wellness staff.• Monitors patient medication use and helps to mitigate risk to patient by flagging high dose medications and potential medication interactions to the Director of Addiction Medicine.• Supports Medication Assisted Treatment through counseling, education, and administration of injectable medications under the supervision of the addiction provider and standing orders.• Provides appropriate client care, education and counseling.• Provides complex care and care coordination for all clients accessing healthcare services internal and external to HealthRIGHT 360.• Works closely with stat collecting and reporting contractual data as necessary.And perform other duties as assigned. QUALIFICATIONSEducation, Certification, and Experience • High school diploma or equivalent & 1 year of experience in healthcare.• First Aid certified within 30 days of employment.• CPR certified within 30 days of employment.• Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.Desired:• Medical Assistant Certification, i.e., AAMA/CCBMA Certification.• Two years of experience in a substance abuse treatment setting.• Course work in related subjects, i.e., co-occurring disorders, Trauma-Informed Care, Motivational Interviewing, HIV, HCV, Harm Reduction, etc.• Bachelor's Degree in related field.Knowledge • Knowledge of gender-responsive, trauma-informed, and co-occurring treatment preferred.

Job Description The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve. We are currently looking for qualified candidates for our Front Desk Receptionist - Dental Clinic role. Please note: This role requires applicants to be bilingual in English and Spanish. This position reports to the Dental Director and is a Regular, Full Time, Non-Exempt role with a starting hourly range of $25.66 to $27.58 with full benefits. Primary Objective: The Front Desk Receptionist is responsible for the front desk operations in the Dental Clinic. This position requires excellent communication, computer and customer service skills, and the ability to act professionally and to deal with highly confidential matters. Essential Functions/Responsibilities: Greets patients/visitors to the clinic, communicates any potential delays, and works to ensure patient satisfaction. By phone: Schedules appointment, responds to general inquiries, and triages calls for the providers. Explains procedures/services to patients and explains what is covered by insurance or other service plans. Provides exemplary customer service; answer the telephone in a timely and polite manner; treats patients and coworkers with courtesy and discretion. Interviews new patients to secure demographic information, registers individuals, and families as MNHC patients; logs patient information into the computer, and initiates the medical record. Renews and updates established individual and family registration records as required by verifying that patient's record is up to date and accurate. Acts as a cashier: determines the amount of payment as per protocol, collects payments, and maintains appropriate collection documentation. Checks insurance eligibility prior to every appointment using MNHC eligibility tool, makes necessary updates and contact patients to inform them of any issues. Attends required staff and departmental meetings as assigned. Other duties as assigned. CORE COMPETENCIES Customer Service Strives to understand the needs of patients. Treats all patients/visitors with dignity, respect, and demonstrates appreciation of cultural differences. Attention to Detail Follows detailed procedures and ensures accuracy in documentation and data. Carefully monitors equipment, instruments or processes. Concentrates on routine work details. Organizes and maintains a system of records. Quality of Work Does work right the first time, correcting own errors. Regularly produces accurate, thorough, professional work. Teamwork Promotes team effort in all activities and uses a team approach to problem-solving. Understands and embraces the mission and strategic initiatives of the organization. Ability to work, effectively as a team player and work with people of all backgrounds and at all levels. Reliability Personally responsible, completes work in a timely and consistent manner. Regularly present and punctual, arrives prepared for work. Committed to doing the best job possible, keeps commitments. MINIMUM QUALIFICATIONS One year of front-desk experience in a dental office. Bilingual in English and Spanish High School Diploma or equivalent. Ability to communicate effectively with the public. Effective written and verbal communication skills. Uphold ethical standards, practices, department's policies/procedures and organization's policies/organizations. PREFERRED QUALIFICATIONS Knowledge of dental terminology and previous experience in the dental field Knowledge of computer data entry, information retrieval and Microsoft word. Familiarity with Third Party Reimbursement programs. As a condition of employment, all candidates are required to provide documentation of current immunizations, including COVID-19 and TB test results valid within the last two (2) years must be submitted before the start date, as well as MMR immunization. Failure to provide this documentation may result in a delayed start or withdrawal of the job offer. To learn more about our organization, please visit our website at ************* We offer a full range of benefits which includes the following: Employee incentive program of up to $4,000 every year Annual 4% COLA increase 401(k) retirement savings plan includes a company contribution Vacation: 2 weeks annually (increases to 3 weeks after 5 years, and 4 weeks after 8 years) Paid educational leave: 40 hours annually Medical insurance: zero out-of-pocket expense under the base plan Dental and vision insurance provided at no cost to the employee Life insurance includes a free basic policy with an optional voluntary plan Paid time off includes 12 paid holidays, a birthday holiday, two floating holidays and 12 sick days per year Flexible spending accounts for health and dependent care expenses Commuter benefits Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce . We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records. Powered by JazzHR ybn7FiHkEA

Grow Healthy If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day. Job Overview The Registered Dietitian (RD) - PACE Site is a member of the Interdisciplinary Team (IDT) with both clinical nutrition and food service management roles. The RD will conduct nutrition assessments and follow-ups as needed to assess participants' nutritional status and provide appropriate medical nutrition therapy (MNT), such as therapeutic and mechanically altered diets, oral nutritional supplements or enteral nutrition recommendations, dietary counseling, nutrition education, food security resources, and coordination of care with other IDT disciplines. The RD will support Child and Adult Care Food Program (CACFP) compliance by planning menus to meet requirements, conducting quarterly CACFP food service audits, and maintaining required CACFP documentation. The RD will support meal service by planning therapeutic menus, maintaining diet records, coordinating diet changes with the Food Preparation Coordinator, and conducting regular kitchen audits. The RD will conduct in-services as needed for the kitchen staff and/or IDT members to ensure accurate and evidence-based nutrition care practices. Minimum Requirements Active Registered Dietitian (RD) or Registered Dietitian Nutritionist (RDN) status with the Commission on Dietetics Registration required. California Food Handler or Food Protection Manager Certification from an ANSI-accredited training provider meeting ASTM International E2659-09 Standard Practice for Certificate Programs. Required within 90 days of hire, required. Minimum of 1 year professional work experience in clinical nutrition as an RD/RDN preferred. Minimum 1 year of experience working with the frail elderly, preferred. Bilingual English/Spanish/Mandarin/Cantonese, depending on demographics of PACE site, preferred. A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines. Compensation $83,200.00 - $104,000.00 annually Compensation Disclaimer Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives. Benefits & Career Development Medical, Dental and Vision insurance 403(b) Retirement savings plans with employer matching contributions Flexible Spending Accounts Commuter Flexible Spending Career Advancement & Development opportunities Paid Time Off & Holidays Paid CME Days Malpractice insurance and tail coverage Tuition Reimbursement Program Corporate Employee Discounts Employee Referral Bonus Program Pet Care Insurance Job Advertisement & Application Compliance Statement AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

Prototypes is one of the nation's leading behavioral healthcare providers and is a "prototype" for such organizations. Prototypes Women's Center in Pomona is a 180-bed residential facility for women and women with children. Our interdisciplinary team of professionals provides comprehensive substance use disorders, mental health, and psychiatric treatment that ranges from 60 days to 6 months. The On-Call SUD Counselor is a registered or certified substance use disorder professional who maintains registration from an approved/accredited California agency. The Counselor works in collaboration with other members of the multidisciplinary team to ensure best possible treatment outcome for the client and provide treatment in accordance with HealthRIGHT 360's philosophy, where program schedule requires additional staff. The On Call SUD Counselor provides supervision and oversight of the clients and children throughout the facility with shifts ranging to provide 24/7 coverage. The On-Call SUD Counselor is an integral part of an interdisciplinary team that supports our clients through assessment of their needs and strengths in support of their health and recovery. On-Call SUD Counselor will perform counseling in individual and group setting, deliver curricula in accordance with program specific requirements and case management, and assist clients in navigating systems of care while providing a supportive treatment environment. This is a union position KEY RESPONSIBILITIES Facilitate group counseling sessions, community meetings, and teach classes on various treatment-related topics to assist clients in meeting their treatment goals. Perform crisis intervention and communicate with treatment team as unforeseen situations arise. Properly document all group counseling sessions and all individual sessions as needed within 24-72 hours per contract requirements. Must meet residential service delivery goal of 60%. Proactively link clients to both internal and external resources based on their treatment needs. Follow up on the progress or status of clients' treatment. Document client updates and incidents daily. Maintain safety and security of the clients in the facility by performing periodic house runs. Ensure client medications are securely stored and properly accounted for as needed. Monitor and document client administration of medication. Assign client duties and sign off upon completion. As needed, accompany clients to offsite appointments related to their treatment. Collaborate with client and other internal and external resources to develop or maintain problem lists and/or treatment plans, transition plans, progress notes, and appropriate updates in support of their health and recovery. Complete discharge paperwork/process and other required agency assessments in a timely manner. Support intake process such as preparing rooms and maintaining supplies. Perform property and room searches as needed. Respond to overdose and other medical emergencies. Perform tests for substance use such as urinalysis and breathalyzer. Observe clients every 30 minutes and document on observation log, per program requirements. Collect, clean, or dispose of biohazard waste. Disinfect and clean rooms and common areas as needed. Accurately enter data in various electronic systems for all clients in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements. Read and respond to emails, calls, and Teams messages in a timely manner. Complete assigned training as needed and as required by the due date. Attend and actively participate in meetings. Plan and facilitate celebrations and special events. Work on weekends and holidays as needed. Perform other duties as assigned. Education, Certification, or Licensure High school diploma or equivalent required. Bachelor's degree in Health and Human Services, Social Work, Psychology, or other related field preferred. Must be registered as an Alcohol and Other Drug Counselor or as a Substance Abuse Counselor with a California approved certifying agency (CCAPP, CADTP, or CAADE). Possess current First Aid and CPR certification or ability to obtain within 30 days of hire. Possess a valid CA driver's license. Experience Experience as a registered counselor or recovery specialist in community mental health preferred.