Case Manager jobs at Mission Neighborhood Health Center - 97 jobs

Prototypes Women's Center-Oxnard provides detoxification and residential substance abuse treatment to women. Our program is unique in that women can bring their children in. The Case Manager maintains a caseload and provides care by linking the client with appropriate services to address specific needs such as: benefits, mental health, physical health, employment, probation, DCFS, employment, housing, community resources, outpatient substance use disorder services, and aftercare. The Case Manager offers support services to clients to increase self-efficacy, self-advocacy, basic life skills, coping strategies, self-management of biopsychosocial needs, benefits and resources, and reintegration into the community. The Case Manager works in collaboration with other members of the multidisciplinary team to ensure best possible treatment outcome for the client and provide treatment in accordance with HealthRIGHT 360's philosophy, goals, policies, mission and vision. Services may be provided in outpatient office, residential treatment, or the field, based on client and program need. Key Responsibilities Assists the client with intake by completing case management assessment and entering financial and benefit information. Supports the client in apply for Medi-cal or transfer Medi-cal county when appropriate. Assess the client's case management needs and completes all releases of information. Connects the client to benefits, mental health, physical health, employment, probation, DCFS, employment, housing, community resources, outpatient substance use disorder services, and aftercare. Coordinates communication and external service linkage including: assisting with scheduling appointments, communicating with probation, scheduling child visits, communicating with DCFS, obtaining all court minute orders, providing appointment reminders for therapy and psychiatrist. Completes the VI-SPDAT and connects the client to safe housing options. Prepares the client for job search by assisting with resume writing and job search preparation when appropriate. Monitors client's progress toward achieving case management treatment plan goals and provides treatment plan input. Seeks clinical consultation throughout the treatment episode and when encountering new and/or high-risk clinical circumstance. Works collaboratively with other members of the treatment team including the Clinical Therapist, Counselor, Medical, and Psychiatrist. Maintains frequent communication with the treatment team and engages in regular consults, clinical team, case conferences, and plan development meetings. Delivers services in outpatient, residential, or field depending on assignments and client need. Assist client in developing independent living skills to promote independence and self-sufficiency. Education and Knowledge, Skills and Abilities Some experience providing case management services required. Must be a Certified or Registered Substance Use Disorder Counselor (CADAC or CAADE preferred). Must complete HIPAA training. Must be able to pass background/criminal check. Valid CA Driver License and automobile insurance. Bachelor's Degree preferred. Experience with culturally diverse substance abuse populations with co-occurring mental health diagnosis preferred. Bilingual preferred. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. We will consider for employment qualified applicants with arrest and conviction records.

The intensive outpatient department utilizes DMH, FSP and FCCS funding to provide service to adults who may be reluctant to seek services in traditional mental health clinics due to stigma, impaired mobility, and/or geographic limitations or poorly engaged. Provide “whatever it takes” services to consumers including providing services where the consumer lives, assisting with housing, benefits, employment, education, transportation, child care, medical and other needed services. Key Responsibilities Work as an active team member and closely collaborate with team members. Provide field based services as required by program. Interface with multidisciplinary team in treatment planning and service delivery. Develop and assess effectiveness of individualized treatment plans and consumer progress. Maintain documentation in compliance with agency, HIPAA and DMH standards. Assist in ongoing maintenance of consumers' charts and other related documentation. Ensure that all clinical documentation is completed in a timely and accurate manner. Perform other duties as assigned by Coordinator. Arrange work schedule in accordance with the agency's needs. Comply with the agency's policies and procedures. Attend internal and outside meetings as assigned. Meet expected performance standards as assigned by supervisor. Provide “whatever it takes” services to consumers including providing services where the consumer lives, assisting with housing, benefits, employment, education, transportation, child care, medical and other needed services. Provide case management services to clients as assigned. Serve as care coordinator for clients as assigned. Responsibilities include coordination of all services with other providers and completion of all coordinated care documentation. Provide case management services to clients as assigned. Serve as care coordinator for clients as assigned. Responsibilities include coordination of all services with other providers and completion of all coordinated care documentation. Assist client in developing independent living skills to promote independence and self-sufficiency. Co-facilitate and lead psycho-social rehabilitation groups. Assist in crisis and symptom management. Education and Knowledge, Skills and Abilities High school diploma or GED required. Some experience providing case management services required. Must complete HIPAA training. Must be able to pass background/criminal check. Valid CA Driver License and automobile insurance. Knowledge of housing, employment, SSI resources and success with linking client. An understanding and implementation of rehabilitative therapeutic techniques. Tag: IND100.

. The Integrated Care Center Clinic is a federally qualified health center that provides primary care, behavioral health, addiction treatment, psychiatry, dental care, and more. We provide care to those most in need including those who are suffering from homelessness, mental illness, substance use, mental illness, and chronic medical conditions. We provide team-based care in an integrated care setting. We are looking for a mission driven service leader who works well in a team, has experience with managing and supporting staff, champions quality improvement, leads change, and is excited to innovate. The Enhanced Case Management program under the Integrated Care Center will provide intensive, client-centered case management to support clients in achieving stability, health, and self-sufficiency. The Case Manager- ECM, under the Enhanced Care Management (ECM) program, is responsible for maintaining a caseload of members enrolled in a Managed Care Plan (MCP). This role focuses on delivering community-based case management services, linking clients to appropriate resources to address needs such as health benefits, physical and behavioral health care, substance use treatment, housing, employment, justice-involved issues, family services, and other social supports. In partnership with the San Francisco Health Plan and HealthRIGHT 360's Integrated Care Clinic (ICC)-a brick-and-mortar primary care site located at 1563 Mission Street in San Francisco-the Case Manager I provides coordinated care to a diverse patient population. This includes collaboration with clinical and community providers to ensure comprehensive service delivery. This is a field-based position requiring proactive outreach and engagement with members in the community, including visits to clients' homes, service provider sites, and other locations across San Francisco. KEY RESPONSIBILITIES Client Care and Care Coordination Responsibilities: The Care Manager will be responsible for organizing patient care activities, sharing information with those involved as part of the multi-disciplinary care team, and implementing activities identified in the Managed Care Plan. Identifying eligible people from within State Prisons, County Jails, hospitals, and other locations for enrollment into the MCP. Using multiple strategies for engagement, including direct communication with the member (and/or their advocates), such as in-person meetings where the member lives, seeking care or is accessible; mail, email, texts, and telephone; community and street-level outreach. Maintaining regular contact with all providers identified as part of the members' care team, whose input is necessary for successful implementation of member goals and needs, including Justice Involved oversight. Ensuring care is continuous and integrated among all service providers and referring to and following up with primary care, physical and developmental health, mental health, SUD treatment, and necessary community-based and social services, including housing, as needed. Providing support to engage the member in their treatment, including coordination for medication review and/or reconciliation, scheduling appointments, providing appointment reminders, coordinating transportation, accompaniment to critical appointments, and identifying and helping to address other barriers to member engagement in treatment. Responsible for engaging with a multi- disciplinary care team to identify gaps in the member's care and ensure appropriate input is obtained to effectively coordinate all primary, behavioral, developmental, oral health, Community Supports. Assist the client with intake by completing assessments as required by the MCP. Monitors client's progress toward achieving Care management treatment plan goals and provides treatment plan input. Assess the client's Care Manager needs and completes all Releases of information. Connects the client to benefits, healthcare services, employment, housing, community resources, outpatient substance use services, and other benefits/resources available to the client. Coordinates communication and external service linkage including assisting with scheduling appointments, communicating with probation, scheduling child visits, communicating with Family and Children Services, obtaining all court minute orders, providing appointment reminders for therapy and psychiatrists. Collaborate with clients and their families to support reintegration into the community. Collaborate with outside agencies to help clients obtain needed community resources (housing, sober livings, substance abuse recovery agencies, medical facilities, employment/education agencies, DPSS, DMV or other needed resources). Clinical Documentation and Administrative Responsibilities: Write and complete all progress notes within 24 hours of service delivery. Write clients' progress letters and court reports. Complete all assigned Peer Reviews (Chart Audits) within a timely matter. Actively participate in assigned Group Supervision, agency, and team meetings. Participate in training opportunities and complete assigned training in a timely manner. Training, Supervision and Quality Improvement Responsibilities: Attend and actively participate in assigned case conferences to advocate a collaborative discussion for treatment needs. Actively participate in agency and team meetings. Participate in training opportunities. Communicates collaboratively with all members of the behavioral health team including medical, mental health, psychiatry, substance use disorder, and other staff. Complete all assigned training and Relias course assignments in a timely manner. Field-Based Responsibilities This is a field-based position which requires frequent travel. A major component of the Care Manager role involves meeting ECM members where they are in terms of their physical location and individual needs. The locations for client engagement and case management will be those most attainable and desirable for clients to receive services pertaining to their medical management, including substance use disorder, and plan of care. In addition, the Case Manager will have access to an office space for case management activities, clinical supervision, and to attend all required training and meetings as needed. And perform other duties as assigned. QUALIFICATIONS Education, Certification, or Licensure High School Diploma Required Bachelor's degree in social work or any related field (Preferred) Two years' experience in the human service field and/or demonstrated expertise in substance use treatment, relapse prevention, and recovery preferred. Current First Aid and CPR certificate Valid California driver's license and access to registered and insured transportation. Experience working with clients experiencing acute withdrawal from substances. Experience delivering evidence-based practices preferred. Experience providing trauma-informed services preferred. Experience working with clients experiencing acute withdrawal from substances.

. The Integrated Care Center Clinic is a federally qualified health center that provides primary care, behavioral health, addiction treatment, psychiatry, dental care, and more. We provide care to those most in need including those who are suffering from homelessness, mental illness, substance use, mental illness, and chronic medical conditions. We provide team-based care in an integrated care setting. We are looking for a mission driven service leader who works well in a team, has experience with managing and supporting staff, champions quality improvement, leads change, and is excited to innovate. The Enhanced Case Management program under the Integrated Care Center will provide intensive, client-centered case management to support clients in achieving stability, health, and self-sufficiency. The Case Manager- ECM, under the Enhanced Care Management (ECM) program, is responsible for maintaining a caseload of members enrolled in a Managed Care Plan (MCP). This role focuses on delivering community-based case management services, linking clients to appropriate resources to address needs such as health benefits, physical and behavioral health care, substance use treatment, housing, employment, justice-involved issues, family services, and other social supports. In partnership with the San Francisco Health Plan and HealthRIGHT 360's Integrated Care Clinic (ICC)-a brick-and-mortar primary care site located at 1563 Mission Street in San Francisco-the Case Manager I provides coordinated care to a diverse patient population. This includes collaboration with clinical and community providers to ensure comprehensive service delivery. This is a field-based position requiring proactive outreach and engagement with members in the community, including visits to clients' homes, service provider sites, and other locations across San Francisco. KEY RESPONSIBILITIES Client Care and Care Coordination Responsibilities: The Care Manager will be responsible for organizing patient care activities, sharing information with those involved as part of the multi-disciplinary care team, and implementing activities identified in the Managed Care Plan. Identifying eligible people from within State Prisons, County Jails, hospitals, and other locations for enrollment into the MCP. Using multiple strategies for engagement, including direct communication with the member (and/or their advocates), such as in-person meetings where the member lives, seeking care or is accessible; mail, email, texts, and telephone; community and street-level outreach. Maintaining regular contact with all providers identified as part of the members' care team, whose input is necessary for successful implementation of member goals and needs, including Justice Involved oversight. Ensuring care is continuous and integrated among all service providers and referring to and following up with primary care, physical and developmental health, mental health, SUD treatment, and necessary community-based and social services, including housing, as needed. Providing support to engage the member in their treatment, including coordination for medication review and/or reconciliation, scheduling appointments, providing appointment reminders, coordinating transportation, accompaniment to critical appointments, and identifying and helping to address other barriers to member engagement in treatment. Responsible for engaging with a multi- disciplinary care team to identify gaps in the member's care and ensure appropriate input is obtained to effectively coordinate all primary, behavioral, developmental, oral health, Community Supports. Assist the client with intake by completing assessments as required by the MCP. Monitors client's progress toward achieving Care management treatment plan goals and provides treatment plan input. Assess the client's Care Manager needs and completes all Releases of information. Connects the client to benefits, healthcare services, employment, housing, community resources, outpatient substance use services, and other benefits/resources available to the client. Coordinates communication and external service linkage including assisting with scheduling appointments, communicating with probation, scheduling child visits, communicating with Family and Children Services, obtaining all court minute orders, providing appointment reminders for therapy and psychiatrists. Collaborate with clients and their families to support reintegration into the community. Collaborate with outside agencies to help clients obtain needed community resources (housing, sober livings, substance abuse recovery agencies, medical facilities, employment/education agencies, DPSS, DMV or other needed resources). Clinical Documentation and Administrative Responsibilities: Write and complete all progress notes within 24 hours of service delivery. Write clients' progress letters and court reports. Complete all assigned Peer Reviews (Chart Audits) within a timely matter. Actively participate in assigned Group Supervision, agency, and team meetings. Participate in training opportunities and complete assigned training in a timely manner. Training, Supervision and Quality Improvement Responsibilities: Attend and actively participate in assigned case conferences to advocate a collaborative discussion for treatment needs. Actively participate in agency and team meetings. Participate in training opportunities. Communicates collaboratively with all members of the behavioral health team including medical, mental health, psychiatry, substance use disorder, and other staff. Complete all assigned training and Relias course assignments in a timely manner. Field-Based Responsibilities This is a field-based position which requires frequent travel. A major component of the Care Manager role involves meeting ECM members where they are in terms of their physical location and individual needs. The locations for client engagement and case management will be those most attainable and desirable for clients to receive services pertaining to their medical management, including substance use disorder, and plan of care. In addition, the Case Manager will have access to an office space for case management activities, clinical supervision, and to attend all required training and meetings as needed. And perform other duties as assigned. QUALIFICATIONS Education, Certification, or Licensure High School Diploma Required Bachelor's degree in social work or any related field (Preferred) Two years' experience in the human service field and/or demonstrated expertise in substance use treatment, relapse prevention, and recovery preferred. Current First Aid and CPR certificate Valid California driver's license and access to registered and insured transportation. Experience working with clients experiencing acute withdrawal from substances. Experience delivering evidence-based practices preferred. Experience providing trauma-informed services preferred. Experience working with clients experiencing acute withdrawal from substances.

The Resource Center provides education, employment, housing, and economic and supportive services. HealthRIGHT 360 provides quality, accessible, targeted services to participants who face multiple barriers to reaching their education and employment goals. We combine quality in-house classes, workshops, and counseling with our strong community connections in order to create a bridge for our participants to achieve their goals. Works with primary care provider to assist patients with their employment, education, and housing goals and provides case management and patient education around enabling services and other social determinants of health using strength-based approaches. Facilitates workshops on topics and skills including patient education, self-management for chronic diseases, job searching, interviewing, resume building, legal resources, housing, and money management. Provides support and counseling throughout the patients' job and housing search process. Assists patients with managing economic self sufficiency and makes referrals to community resources as necessary. May be required to work evenings and weekends. Key Responsibilities Case Management Responsibilities: As a member of the patient care team, provides case management to primary care panels by addressing social determinants of health. Meets regularly with each patient as needed. Conducts thorough assessments with each patient to ensure that supportive and appropriate plans are developed. Creates housing and employment plans with each patient based on their goals related to employment, volunteer work, education, economic self-sufficiency, and housing. Assists patients with implementing and making progress on job and housing search plans. Writes an individualized resume with each patient and may conduct mock interviews with patients in order to provide constructive feedback. Assists with cover letters, thank you notes, and employment and/or housing applications. Follows up with patients regarding job and housing application submittals and other aspects of their search. Encourages housing options that are sustainable and supportive based on special needs and maintenance of sobriety. Connects patients to other community resources such as legal resources, CalFresh, CalWORKs, general assistance, transportation resources, and other needs. Supports patient in addressing other social needs and resources. Workshop/Support Group Responsibilities: Facilitates a daily meeting with patients focused on opportunities for housing, education, resources, and employment. Teaches workshops on topics such as job searching, interviewing, legal resources, housing, money management, and health and wellness. Facilitates other special workshops as necessary. Patient Development Responsibilities: Provides counseling and support around addressing all social determinants of health. Connects patients to work opportunities or training programs and other resources when appropriate. Ensures that each patient's employment goals are in line with the larger goal of economic self-sufficiency. Observes patient performance and provides positive and constructive feedback to build professional behavior. Care Coordination Responsibilities: Huddles daily with the multidisciplinary health care team to identify and address needs of the primary care panel. Works in conjunction with the other patient care team members to identify and address barriers to care, as well as short term needs, and long term goals. Participates in case conferencing at provider meetings, as well as the integration meeting, to coordinate care needs. Supports patients in overcoming identified barriers to care, as well as care plan adherence to improve health outcomes. Treatment Liaison and Community Collaboration Responsibilities: Participates in and organizes case conferences with department and clinical staff when necessary, both within the organization and outside of the organization observing patient privacy rights. Connects appropriate patients to SSI advocacy programs and Department of Rehabilitation. Provides referrals to community housing and related resources. Collaborates with community organizations, property management companies, training programs, employers, and government agencies to provide relevant resources or services to patients. Attends networking functions, meetings, and conferences as necessary. Program Development and Research Responsibilities: Provides assistance in development and implementation of Resource Center services. Plans, implements and facilitates special workshops/activities/events. Identifies, organizes, maintains and disseminates information on a wide variety of economic supports, employment and training opportunities, legal and money management resources, and housing options in the Bay Area (e.g. shared, supportive, subsidized, clean and sober, moderate income housing, etc.). Finds low-income and affordable housing opportunities. Administrative and Documentation Responsibilities: Maintains accurate records (group and individual sessions, significant patient activities, detailed notes of patient interactions) in eClinicalWorks and verifies necessary information in Welligent. Attends weekly internal staff meetings and other departmental meetings as required. Meets productivity and compliance guidelines of the program. Generates reports as directed. And, other duties as assigned. Education and Knowledge, Skills and Abilities BA in Social Work, Sociology, Public Health, Psychology or related field/ OR at least 3 years case management experience. Experienced in case management and direct service delivery, especially as it relates to addressing social determinants of health, including employment and housing counseling; Able to explain and counsel others about the details of the job and housing search process. Demonstrated ability to interface well with diverse, disadvantaged populations with multiple barriers to educational and vocational success, including low literacy, learning disabilities, physical disabilities, history of incarceration, and impaired cognitive functioning. Proven ability to build strong relationships with colleagues, community organizations, and the broader community. Understanding of basic money management skills and the intersections of money, employment, addiction, housing and recovery; Ability to clearly explain these concepts and strategies for building economic self-sufficiency. Outstanding ability to follow-through and create organization systems. Team orientation and able to independently assume responsibility. Demonstrated ability to analyze complex policies pertaining to social service benefits and housing. Excellent verbal and written communication, planning and time management skills. High degree of creative energy and the ability to adapt easily to change. Mastery of MS Word, Excel, PowerPoint, and Internet applications. Able to quickly learn new computer software. Energetic and enthusiastic Desired: Bilingual in Spanish. We will consider for employment qualified applicants with arrest and conviction records. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.

Services provided through this Contract are primarily to decrease the potential for individuals to relapse to substance use/criminal behavior with a return to the criminal justice system. The target population to be served under this Contract are male individuals with a history of justice involvement, both transitioning from jail to the community and those already in the community and at risk for relapse to substances and/or criminal behavior. In collaboration with the County. The Case Manager provides comprehensive case management services for inmates in the Solano County. Case Managers will provide information, support and follow-up services as needed and as identified in the Re-entry Plan. Case Managers will address needs including but not limited to sober living and transitional housing, stable housing, employment and/or (re)establishment of entitlement benefits, family reunification and counseling, mental health and SUD treatment and ongoing recovery, finding childcare, and vocational training, rent subsidies, deposit assistance, civil legal services, gender specific mentoring, clean slate services, and subsidized employment and transportation to appointments. Key Responsibilities The Case Manager is responsible for providing a case management approach that will be assessment-driven, collaborative, strengths based, gender responsive, and client centered. Responsibilities include but is not limited to: Conduct intakes and assessments. Work with clients to create, track, revise, and update client focused Individual Re-Entry Plan drawing on an integrated array of public, private, and project-specific resources. Partners with the County's Housing Navigators to ensure that all homeless clients receive immediate, individualized housing-related support, including accelerated access to a shelter bed. Following initial re-entry plan development, the case manager will meet with each client every two weeks at minimum. On a case-by-case basis, more frequent contact will be arranged to address emerging needs or client crisis. Responds to inmate request as needed or assigned by Program Manager. Responsible for tracking outcomes and providing regular reporting to Program Manager and as requested. Case Managers will follow clients during their entire SUD Subsidized Housing episode, assisting with transition as clients “Step Down” to different levels of care. Documentation Responsibilities: Completes all supporting documentation: case-plans, re-entry plans, and individual change plans, including discharge paperwork/process and required agency assessments in a timely manner. Works with client and other available internal and external resources to develop/maintain case-plans, progress notes and appropriate updates in support of health and recovery needs for the client. Education and Knowledge, Skills and Abilities Desired attributes, skills and experience: High school diploma and it's equivalent and two (2) years of case management experience providing services for justice involved individuals. Training and practical experience in core premises and practices such as motivational interviewing, gender specific issues, trauma-informed care, harm reduction, boundaries, and confidentiality, and stages of change theory. Time Management/Very organized by ability to set priorities to get the job done in a timely manner. Strong oral and written communication skills clearly and thoughtfully communicates with others in person and on the phone. Attention to Detail: Seeks opportunities to improve performance by eliminating errors · Teamwork: Collaborates positively with other team members; giving and accepting constructive criticism and assisting as needed throughout the program. Tolerance for Stress, Ambiguity, and Change: Maintains composure even while under great pressure; handles complex problems and change with minimal supervision; demonstrates flexibility and versatility in achieving key goals and priorities. Being flexible with the day-to-day changes. Decision Making: Collects, organizes, and analyzes information before making decisions. Takes a thoughtful approach when considering options; may seek supervision and/or input from others. Integrity and Ethics: Actively models the highest ethical standards, is honest, accountable, maintains confidentiality and appropriate boundaries at all times, handles sensitive information and issues with discretion and tact. Strong proficiency with Microsoft Office applications (Excel, Outlook and Word) and internet applications. Cultural Sensitivity: Willingly open to learn and understand different perspectives. Additional Competencies: Accountability: Makes and meets commitments; accepts responsibility for behavior and outcomes. Follow Through: Monitors status of projects and tasks; thoroughly deals with project details; delivers clear, accurate depiction of status. Required: Ability to express empathy, compassion and communicate honestly by providing feedback for negative as well as positive behaviors. Knowledge of Clinical documentation (treatment plans, progress notes etc.). Specialized knowledge such as: mental health issues, life skills, vocational training, anger management, criminal behavior, grief, etc. Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency. Bilingual speaking. Experience working with child welfare systems. Experience working with criminal justice population. Background Clearance: Valid California Driver's License, reliable vehicle, and willingness to travel regularly (mileage allowance provided). Must undergo a background check to be cleared to work for the agency and in Solano County Jails. Must not be on active parole or probation. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. We will consider for employment qualified applicants with arrest and conviction records.

Job Overview Women age 18 and above with severe substance use disorders are able to enter residential treatment with their children under the age of 10 ½. In addition to treatment of severe substance use disorder, the residential program is able to serve the following specialty populations: pregnant and postpartum women, women with histories of trauma and/or domestic violence, women with co-occurring mental health disorders, women with history of traumatic brain injury, women with open DCFS cases, and women with criminal justice involvement. The Case Manager maintains a caseload and provides care by linking the client with appropriate services to address specific needs, such as: benefits, mental health, physical health, employment, probation, DCFS, housing, community resources, Outpatient Substance Use Disorder services, and Aftercare services. The Case Manager offers supportive services to clients to increase self-efficacy, self-advocacy, basic life skills, coping strategies, self-management of biopsychosocial needs, benefits and resources, and reintegration into the community. The Case Manager works in collaboration with other members of the multidisciplinary team to ensure best possible treatment outcome for the client and provide treatment in accordance with HealthRIGHT 360's philosophy, goals, policies, mission and vision. Services may be provided in: Outpatient office, Residential Treatment, or in the field, based on client and Program needs. Key Responsibilities Direct Services: Assists the client with intake by completing Case Management Assessment and entering financial and benefit information. Supports the client in applying for Medi-Cal or transferring Medi-Cal to or from another county, when appropriate. Assesses the client's case management needs and completes all Releases of Information. Connects the client to benefits, mental health services, physical health services, employment resources, Probation, DCFS, housing resources, community resources, Outpatient Substance Use Disorder services, and Aftercare services. Coordinates communication and external service linkage including assisting with scheduling appointments, communicating with Probation, scheduling child visits, communicating with DCFS, obtaining all court minute orders, and providing appointment reminders for therapy and psychiatrist. Completes the VI-SPDAT Assessment and connects the client to safe housing options. Prepares the client for job searching by assisting with resume writing and job search preparation. Monitors client's progress toward achieving Case Management Treatment Plan goals and provides Treatment Plan input. Seeks clinical consultation throughout the treatment episode and when encountering new and/or high- risk clinical circumstances. Works collaboratively with other members of the Treatment Team including the Clinical Therapist, Counselor, Medical staff, and Psychiatrist. Maintains frequent communication with the Treatment Team and engages in regular consults, Clinical Team Case Conferences, and Plan Development meetings. Delivers services in Outpatient, Residential, or in the field, depending on assignments and client needs. Responsible for treatment oversight of case management services for all clients on caseload. Assists with client program oversight by managing Case Management Business Passes. Meets expected Client- Care Hours (productivity expectation is 25 Client Care Hours per week). Clinical Documentation: Write and complete all Progress Notes within 72 hours of service delivery. Maintain compliance with due dates for all clinical documentation. Writes Client Progress Letters and Court Reports & obtains final approval from the Supervisor. Documentation must maintain in compliance with agency policy and procedures, HIPAA, 42-CFR, DMH, and SAPC standards. Completes all assigned URC's within a timely matter. Education and Knowledge, Skills and Abilities Education Requirements: Registration as Substance Abuse Counselor from an approved/accredited California agency. Bachelor's Degree from an accredited university. Experience: Preferably a minimum of two years' experience in the human service field and demonstrated expertise in substance abuse treatment, relapse prevention, and recovery. Experience working with clients experiencing acute withdrawal from substances. Knowledge of and experience with providing trauma informed services. Experience delivering evidence-based practices. Background Clearance Required: CDCR fingerprint clearance. Must not be on parole or probation for a minimum of two years. Desired Qualifications: Bilingual language capacity (Spanish/English).

Job Overview Women age 18 and above with severe substance use disorders are able to enter residential treatment with their children under the age of 10 ½. In addition to treatment of severe substance use disorder, the residential program is able to serve the following specialty populations: pregnant and postpartum women, women with histories of trauma and/or domestic violence, women with co-occurring mental health disorders, women with history of traumatic brain injury, women with open DCFS cases, and women with criminal justice involvement. The Case Manager maintains a caseload and provides care by linking the client with appropriate services to address specific needs, such as: benefits, mental health, physical health, employment, probation, DCFS, housing, community resources, Outpatient Substance Use Disorder services, and Aftercare services. The Case Manager offers supportive services to clients to increase self-efficacy, self-advocacy, basic life skills, coping strategies, self-management of biopsychosocial needs, benefits and resources, and reintegration into the community. The Case Manager works in collaboration with other members of the multidisciplinary team to ensure best possible treatment outcome for the client and provide treatment in accordance with HealthRIGHT 360's philosophy, goals, policies, mission and vision. Services may be provided in: Outpatient office, Residential Treatment, or in the field, based on client and Program needs. Key Responsibilities Direct Services: Assists the client with intake by completing Case Management Assessment and entering financial and benefit information. Supports the client in applying for Medi-Cal or transferring Medi-Cal to or from another county, when appropriate. Assesses the client's case management needs and completes all Releases of Information. Connects the client to benefits, mental health services, physical health services, employment resources, Probation, DCFS, housing resources, community resources, Outpatient Substance Use Disorder services, and Aftercare services. Coordinates communication and external service linkage including assisting with scheduling appointments, communicating with Probation, scheduling child visits, communicating with DCFS, obtaining all court minute orders, and providing appointment reminders for therapy and psychiatrist. Completes the VI-SPDAT Assessment and connects the client to safe housing options. Prepares the client for job searching by assisting with resume writing and job search preparation. Monitors client's progress toward achieving Case Management Treatment Plan goals and provides Treatment Plan input. Seeks clinical consultation throughout the treatment episode and when encountering new and/or high- risk clinical circumstances. Works collaboratively with other members of the Treatment Team including the Clinical Therapist, Counselor, Medical staff, and Psychiatrist. Maintains frequent communication with the Treatment Team and engages in regular consults, Clinical Team Case Conferences, and Plan Development meetings. Delivers services in Outpatient, Residential, or in the field, depending on assignments and client needs. Responsible for treatment oversight of case management services for all clients on caseload. Assists with client program oversight by managing Case Management Business Passes. Meets expected Client- Care Hours (productivity expectation is 25 Client Care Hours per week). Clinical Documentation: Write and complete all Progress Notes within 72 hours of service delivery. Maintain compliance with due dates for all clinical documentation. Writes Client Progress Letters and Court Reports & obtains final approval from the Supervisor. Documentation must maintain in compliance with agency policy and procedures, HIPAA, 42-CFR, DMH, and SAPC standards. Completes all assigned URC's within a timely matter. Education and Knowledge, Skills and Abilities Education Requirements: Registration as Substance Abuse Counselor from an approved/accredited California agency. Bachelor's Degree from an accredited university. Experience: Preferably a minimum of two years' experience in the human service field and demonstrated expertise in substance abuse treatment, relapse prevention, and recovery. Experience working with clients experiencing acute withdrawal from substances. Knowledge of and experience with providing trauma informed services. Experience delivering evidence-based practices. Background Clearance Required: CDCR fingerprint clearance. Must not be on parole or probation for a minimum of two years. Desired Qualifications: Bilingual language capacity (Spanish/English).

Prevention & Aftercare is a comprehensive child maltreatment prevention and aftercare program in the San Gabriel Valley. Through collaboration with DFCS, SPIRITT Family Services, community partners, and stakeholders. We provide strength-based approach to surrounding families in supportive services that prevent involvement in the child protective services system or helping those with an open case, obtain family reunification. The Case Manager provides 3 levels of prevention services to comprehensively meet with needs of vulnerable families. Primary Prevention services include outreach, education, training, and forums to support and engage parents in our community. Secondary Prevention services provide support to parents and families who are "at risk" of abuse or neglect with intense case navigation, parenting skills, anger management, and domestic violence advocacy. Tertiary services support families with an open DCFS case fulfill their goals of creating a safe and stable home for family reunification. Key Responsibilities Conduct outreach and engagement, recruitment, and enrolling of participants. Conduct needs assessment, identify strengths, and collaboratively develop an Individualized Service Plan to help participants define goals. Provide linkages, referrals, “warm hard-off”, and follow-up for Case Navigation Services. Provide intensive Case Navigation including home-visitation and assistance with housing, benefits, employment, education, transportation, childcare, medical and other services. Co-facilitate and lead evidence-based parenting groups and workshops. Engage participants in ongoing follow-up and motivation to support their goals. Empathetic support and feedback that is trauma informed and culturally competent. Provide advocacy for parents to navigate institutions that affect families such as schools, health care facilities, or social services. Provide advocacy for those with an open DCFS case. Motivate clients to follow their case plan and engage in services or activities which prevent child abuse and neglect. Co-lead and/or participate in quarterly community events, family activities, and social support. Maintain confidentiality in compliance with agency, HIPAA and DCFS standards. Responsible for maintenance of client charts and all contact documentation. Ensure that all documentation is completed in a timely and accurate manner. Collect all pre and post surveys and outcome measures. Maintain confidentiality in compliance with agency, HIPAA and 42-CFR standards Comply with all agency's policies, procedures, and codes of ethics. Attend internal and outside meetings as assigned. Education and Knowledge, Skills and Abilities Preferred: Bachelor's Degree in early child development, public health, psychology, social work or related field. Minimum 3 years field-based clinical work experience with at-risk families who have complex needs. Experience with evidence-based, culturally competent, gender responsive, and trauma informed services. Willingness to travel to provide field-based services Dependable automobile, California Driver's License, and valid car insurance. Must be able to pass background/criminal check. Tag: IND100.

. Reporting directly to the Director of Nursing, the Case Manager, Medical (Medical Case Manager, MCM) primary focus is to address the specialized medication case management and treatment authorization needs of participants in a social model substance use detoxification program. The MCM works in coordination with internal and external stakeholders to address the broad array of client needs through coordinating funding, and in obtaining critical medications required for safe Withdrawal Management (WM). The MCM acts primarily as a care coordinator and treatment case manager, and may perform duties that include crisis intervention, health education, referral to providers of necessary services, and benefits counseling. The MCM works with an interdisciplinary team, ensures accurate and timely flow of documentation to support appropriate treatment length episodes and maintains quality assurance of files. As part of the MCM routine duties they will interact with other governmental, non-profit service agencies, and local businesses for client services. KEY RESPONSIBILITIES Case Management: Prepares extended treatment episode authorization requests and routes to medical leadership for review. Forwards finalized document to Department of Public Health for authorization and, if received, ensures the authorization information is relayed to internal stakeholders. Facilitates the confidential exchange of client's protected health information (PHI) between Admissions and WM to adequately evaluate unit appropriateness for client's needs. Monitors, coordinates, and resolves obstacles between prescribing providers, payors, and retail pharmacies to make certain that clients receive critical Medication Assisted Therapies (MAT) with few to no lapses in treatment days. Outreach and Relationship Management: Collaboratively work and communicate with other agencies and local pharmacies to provide information regarding resources and service opportunities. Leadership Responsibilities: Works collaboratively with all invested staff. Provides administrative leadership for client medication support, and within the quality improvement infrastructure of the healthcare and residential program. Participates in matters related to performance and quality improvement, planning, protocols, and goal setting. Comfortable in changing systems, and champions change. Organizational Responsibilities: Accurately and consistently documents required information on records and reports. Keeps up to date with operational and procedural requirements. In conjunction with WM Nurse Manager, Behavioral Health Nurse Director, and/or Director of Addiction Medicine, assures organizational readiness for accreditation surveys and ongoing monitoring and reporting of conformance to quality within the program. Provides direct care coordination support for clients to access all aspects of HR360 healthcare services. And perform other duties as assigned. QUALIFICATIONS Education, Certification, and Experience Required: Possess a minimum of an AA degree in a related field; or 3-5 years related experience. BLS and First Aid Certification must be obtained within 30 days of hire. Experience and interest in working with safety-net populations and in treating substance use disorders. Experience working successfully with issues of mental health, criminal background, and other potential barriers to economic self-sufficiency.

. Reporting directly to the Director of Nursing, the Case Manager, Medical (Medical Case Manager, MCM) primary focus is to address the specialized medication case management and treatment authorization needs of participants in a social model substance use detoxification program. The MCM works in coordination with internal and external stakeholders to address the broad array of client needs through coordinating funding, and in obtaining critical medications required for safe Withdrawal Management (WM). The MCM acts primarily as a care coordinator and treatment case manager, and may perform duties that include crisis intervention, health education, referral to providers of necessary services, and benefits counseling. The MCM works with an interdisciplinary team, ensures accurate and timely flow of documentation to support appropriate treatment length episodes and maintains quality assurance of files. As part of the MCM routine duties they will interact with other governmental, non-profit service agencies, and local businesses for client services. KEY RESPONSIBILITIES Case Management: Prepares extended treatment episode authorization requests and routes to medical leadership for review. Forwards finalized document to Department of Public Health for authorization and, if received, ensures the authorization information is relayed to internal stakeholders. Facilitates the confidential exchange of client's protected health information (PHI) between Admissions and WM to adequately evaluate unit appropriateness for client's needs. Monitors, coordinates, and resolves obstacles between prescribing providers, payors, and retail pharmacies to make certain that clients receive critical Medication Assisted Therapies (MAT) with few to no lapses in treatment days. Outreach and Relationship Management: Collaboratively work and communicate with other agencies and local pharmacies to provide information regarding resources and service opportunities. Leadership Responsibilities: Works collaboratively with all invested staff. Provides administrative leadership for client medication support, and within the quality improvement infrastructure of the healthcare and residential program. Participates in matters related to performance and quality improvement, planning, protocols, and goal setting. Comfortable in changing systems, and champions change. Organizational Responsibilities: Accurately and consistently documents required information on records and reports. Keeps up to date with operational and procedural requirements. In conjunction with WM Nurse Manager, Behavioral Health Nurse Director, and/or Director of Addiction Medicine, assures organizational readiness for accreditation surveys and ongoing monitoring and reporting of conformance to quality within the program. Provides direct care coordination support for clients to access all aspects of HR360 healthcare services. And perform other duties as assigned. QUALIFICATIONS Education, Certification, and Experience Required: Possess a minimum of an AA degree in a related field; or 3-5 years related experience. BLS and First Aid Certification must be obtained within 30 days of hire. Experience and interest in working with safety-net populations and in treating substance use disorders. Experience working successfully with issues of mental health, criminal background, and other potential barriers to economic self-sufficiency.

The Prototypes - HealthRIGHT 360 Domestic Violence Resource Center is funded by the Department of Public Health and Department of Public Social Services to assist DV survivors achieve safety, empowerment, employment, and self-sufficiency. The Domestic Violence Resource Center is a community-based center for low-income survivors of domestic and intimate partner violence. We provide strength-based and trauma-informed case management support, legal services, and advocacy. This position is part of a multidisciplinary team that includes DV Case Managers, Mental Health Therapists, and Attorneys. The ideal candidate is trauma informed, holds a 40-Hour DV Advocate Certificate, and experienced in working with low income victims of crime. The DV Case Manager will provide individual and group domestic violence services including intensive case management, safety planning, goal setting, assistance with housing and shelter, intimate partner violence prevention education, counseling and support groups, and advocacy. This position is part of a multidisciplinary team that includes DV Case Managers, Mental Health Therapists, and Attorneys. The ideal candidate is trauma informed, holds a 40-Hour DV Advocate Certificate, and experienced in working with low income families. Key Responsibilities Conduct outreach and engagement of DV survivors who qualify for services under the DPSS contract. Provide Domestic Violence services through individual sessions. Facilitate groups such as DV 101, Self-Esteem, Healthy Relationships, Life Skills, Parenting, etc. Conduct Intake Assessment: identify strengths, prioritize needs, and collaboratively develop a Case Plan. Case planning: develop goals and timeline to achieve goals with client (including employment/vocational assistance and referrals). Reassess and revise service plan every 3 months; and follow-up with clients to assess for additional services (i.e. legal assistance or mental health). Safety planning: ongoing follow-up to help client keep their family safe from violence. Client Advocacy: phone calls, coordination of services on behalf of the clients. Empowerment and motivation to follow their case plan and engage in behaviors that will prevent family violence. Provide case management including making referrals, linking clients to supportive services, removing barriers to accessing services, and following-up on connections. Case management services includes linkage and assistance with housing, benefits, employment, education, transportation, childcare, medical and other concrete services. Maintain network of mental health, health, social service substance abuse and domestic violence referrals. Provide empathetic support and feedback when working with DV survivors that is trauma informed and culturally competent. Avert crises by assisting the family in times of urgent need. Responsible for maintaining all clinical documentation at a high standard, completed in a timely manner, and completed accurately. Education and Knowledge, Skills and Abilities Required: Bachelor's Degree in psychology, social work, education, or other related field. Required: 40-hour Domestic Violence Advocate Certification. Minimum 2 years' experience with high-risk families who have DV and/or complex needs. Experience with evidence-based, culturally competent, gender responsive, and trauma informed services. Dependable automobile, California Driver's License, and valid car insurance. Must be able to pass background/criminal check. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. We will consider for employment qualified applicants with arrest and conviction records.

The Martin Luther King Jr. Behavioral Health Center (MLK BHC) is a program of HealthRIGHT 360 and is contracted with the Department of Public Health's Substance Abuse Prevention and Control (SAPC) program. MLK BHC offers residential Drug Medi-Cal (DMC) services for a maximum of 99 adult individuals, comprising 33 beds each for judicially involved men, men, and women. MLK BHC collaborates closely with other Behavioral Health Center programs to ensure a comprehensive range of services for low-income and Medi-Cal-eligible individuals. Situated on the Martin Luther King Jr. Hospital campus in the Willowbrook area of South Los Angeles, the program serves residents of all Los Angeles County. Case Manager I is an in-person role that delivers client services by coordinating care within the organization's continuum of services and with external human services providers. They collaborate closely with clients to assist in completing intake paperwork, outcome assessments, and applying for benefits. Working alongside a multidisciplinary team, Case Manager I ensures optimal treatment outcomes aligned with HealthRIGHT 360's philosophy, goals, policies, mission, and vision. Services are provided flexibly across outpatient offices, residential treatment settings, or in the community as dictated by client needs and program requirements. Therefore, a reliable transportation is required. KEY RESPONSIBILITIES Direct Service Assist the client with intake by completing case management assessment and entering financial and benefit information. Support the client in applying for Medi-Cal or transferring Medi-Cal County when appropriate. Assess the client's case management needs and complete all releases of information. Connect the client to benefits, mental health, physical health, employment, probation, DCFS, housing, community resources, outpatient substance use disorder services, and aftercare. Coordinate communication and external service linkage including assisting with scheduling appointments, communicating with probation, scheduling child visits, communicating with DCFS, obtaining all court minute orders, providing appointment reminders for therapy and psychiatrist. Deliver services in outpatient, residential, or field depending on assignments and client need. Complete the VI-SPDAT and connect the client to safe housing options. Prepare the client for job search by assisting with resume writing and job search preparation. Monitor client's progress toward achieving case management treatment plan goals and provide treatment plan input. Seek clinical consultation throughout the treatment episode and when encountering new and/or high-risk clinical circumstances. Work collaboratively with other members of the treatment team including the Clinical Therapist, Counselor, Medical, and Psychiatrist. Communicate collaboratively with all members of the behavioral health team including medical, mental health, psychiatry, substance use disorder, and other staff. Transport clients as needed. Complete client UA tests and document test results. Documentation Write and complete all progress notes within 72 hours of service delivery. Maintain compliance with the due dates for all clinical documentation. Write client's progress letters and court reports and obtain final approval from the supervisor. Complete all documentation in compliance with agency policy and procedures, HIPAA, 42-CFR, DMH, and SAPC standards. Complete all assigned URC's within a timely manner. Administration and Other Duties Assist with client program oversight by managing case management business passes. Meet expected client care hours (productivity expectation is 25 client care hours per week). Maintain full compliance with requirements for registration or certification. Attend and actively participate in assigned Clinical Group Supervision. Actively participate in agency and team meetings. Participate in training opportunities and complete all assigned training in a timely manner. Arrange work schedule in accordance with the agency's needs. Read emails daily and respond when appropriate. QUALIFICATIONS Education, Certification, Licensure, and Experience Option I: High school diploma or equivalent. Substance Use Disorder Counselor registration from an accredited California agency (CCAPP, CAADE, CADTP). Option III: Bachelor's degree in Social Work, Psychology, or other related field from an accredited institution. Case management experience. Experience working with clients experiencing acute withdrawal from substances. Experience in the human service field and demonstrated expertise in substance abuse treatment, relapse prevention, and recovery. Valid First Aid and CPR certification or ability to obtain within 30 days of hire. Valid California Driver's License and access to registered and insured transportation.

The Martin Luther King Jr. Behavioral Health Center (MLK BHC) is a program of HealthRIGHT 360 and is contracted with the Department of Public Health's Substance Abuse Prevention and Control (SAPC) program. MLK BHC offers residential Drug Medi-Cal (DMC) services for a maximum of 99 adult individuals, comprising 33 beds each for judicially involved men, men, and women. MLK BHC collaborates closely with other Behavioral Health Center programs to ensure a comprehensive range of services for low-income and Medi-Cal-eligible individuals. Situated on the Martin Luther King Jr. Hospital campus in the Willowbrook area of South Los Angeles, the program serves residents of all Los Angeles County. Case Manager I is an in-person role that delivers client services by coordinating care within the organization's continuum of services and with external human services providers. They collaborate closely with clients to assist in completing intake paperwork, outcome assessments, and applying for benefits. Working alongside a multidisciplinary team, Case Manager I ensures optimal treatment outcomes aligned with HealthRIGHT 360's philosophy, goals, policies, mission, and vision. Services are provided flexibly across outpatient offices, residential treatment settings, or in the community as dictated by client needs and program requirements. Therefore, a reliable transportation is required. KEY RESPONSIBILITIES Direct Service Assist the client with intake by completing case management assessment and entering financial and benefit information. Support the client in applying for Medi-Cal or transferring Medi-Cal County when appropriate. Assess the client's case management needs and complete all releases of information. Connect the client to benefits, mental health, physical health, employment, probation, DCFS, housing, community resources, outpatient substance use disorder services, and aftercare. Coordinate communication and external service linkage including assisting with scheduling appointments, communicating with probation, scheduling child visits, communicating with DCFS, obtaining all court minute orders, providing appointment reminders for therapy and psychiatrist. Deliver services in outpatient, residential, or field depending on assignments and client need. Complete the VI-SPDAT and connect the client to safe housing options. Prepare the client for job search by assisting with resume writing and job search preparation. Monitor client's progress toward achieving case management treatment plan goals and provide treatment plan input. Seek clinical consultation throughout the treatment episode and when encountering new and/or high-risk clinical circumstances. Work collaboratively with other members of the treatment team including the Clinical Therapist, Counselor, Medical, and Psychiatrist. Communicate collaboratively with all members of the behavioral health team including medical, mental health, psychiatry, substance use disorder, and other staff. Transport clients as needed. Complete client UA tests and document test results. Documentation Write and complete all progress notes within 72 hours of service delivery. Maintain compliance with the due dates for all clinical documentation. Write client's progress letters and court reports and obtain final approval from the supervisor. Complete all documentation in compliance with agency policy and procedures, HIPAA, 42-CFR, DMH, and SAPC standards. Complete all assigned URC's within a timely manner. Administration and Other Duties Assist with client program oversight by managing case management business passes. Meet expected client care hours (productivity expectation is 25 client care hours per week). Maintain full compliance with requirements for registration or certification. Attend and actively participate in assigned Clinical Group Supervision. Actively participate in agency and team meetings. Participate in training opportunities and complete all assigned training in a timely manner. Arrange work schedule in accordance with the agency's needs. Read emails daily and respond when appropriate. QUALIFICATIONS Education, Certification, Licensure, and Experience Option I: High school diploma or equivalent. Substance Use Disorder Counselor registration from an accredited California agency (CCAPP, CAADE, CADTP). Option III: Bachelor's degree in Social Work, Psychology, or other related field from an accredited institution. Case management experience. Experience working with clients experiencing acute withdrawal from substances. Experience in the human service field and demonstrated expertise in substance abuse treatment, relapse prevention, and recovery. Valid First Aid and CPR certification or ability to obtain within 30 days of hire. Valid California Driver's License and access to registered and insured transportation.

. The Pasadena Adult Outpatient Program, funded by the Department of Mental Health, provides services in an outpatient community mental health clinic setting. Services include case management, individual therapy, group therapy, occupational therapy, and medication support services. Services are delivered both on-site, in the field, and via telehealth and telephone. Case Manager's primary duties include working with a multidisciplinary team to assist clients to develop skills in order to increase their social and occupational functioning, linking clients to resources, such as housing, employment, and medical services, and providing individual and group treatment. Case Managers are responsible for maintaining client records and documentation in accordance with the Department of Mental Health and agency standards. Key Responsibilities Provide case management services to clients as assigned. Serve as care coordinator for clients as assigned. Responsibilities include coordination of all services with other providers and completion of all coordinated care documentation. Assist clients in developing social and occupational skills to support increased functioning and self-sufficiency. Assist clients with accessing resources related to housing, benefits, employment, education, transportation, medical and other needed services. Facilitate skill-building groups. Assist in crisis and symptom management. Provide field based services as required by program. Work as an active member of a multidisciplinary team and collaborate with team members. Education and Knowledge, Skills and Abilities Some experience providing case management services required Must complete HIPAA training. Must be able to pass background/criminal check. Valid CA Driver License and automobile insurance. Bachelor's Degree preferred. We will consider for employment qualified applicants with arrest and conviction records. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.

. The Pasadena Adult Outpatient Program, funded by the Department of Mental Health, provides services in an outpatient community mental health clinic setting. Services include case management, individual therapy, group therapy, occupational therapy, and medication support services. Services are delivered both on-site, in the field, and via telehealth and telephone. Case Manager's primary duties include working with a multidisciplinary team to assist clients to develop skills in order to increase their social and occupational functioning, linking clients to resources, such as housing, employment, and medical services, and providing individual and group treatment. Case Managers are responsible for maintaining client records and documentation in accordance with the Department of Mental Health and agency standards. Key Responsibilities Provide case management services to clients as assigned. Serve as care coordinator for clients as assigned. Responsibilities include coordination of all services with other providers and completion of all coordinated care documentation. Assist clients in developing social and occupational skills to support increased functioning and self-sufficiency. Assist clients with accessing resources related to housing, benefits, employment, education, transportation, medical and other needed services. Facilitate skill-building groups. Assist in crisis and symptom management. Provide field based services as required by program. Work as an active member of a multidisciplinary team and collaborate with team members. Education and Knowledge, Skills and Abilities Some experience providing case management services required. Bilingual in Spanish speaking/reading/writing/translating. Must complete HIPAA training. Must be able to pass background/criminal check. Valid CA Driver License and automobile insurance. Bachelor's Degree preferred. We will consider for employment qualified applicants with arrest and conviction records. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100

Case Managers are responsible for assessing participant needs and strengths in support of health and recovery in a structured, safe and culturally sensitive setting. In conjunction with participant and the treatment team, the Case Manager assists participants in navigating systems of care while providing a supportive treatment environment. Case Managers assists with linking participants with resources for housing, benefits, employment, education, transportation, child care, medical and other needed services.This is a union position. KEY RESPONSIBILITIES Treatment Responsibilities: Facilitates Case Management sessions with each caseload participant. Provides learning experience opportunities and offers clinical support to assist participants in meeting their treatment goals. Provides assistance with behavior modification through teaching and encouraging participants to utilize program tools. Evaluates participant progress. Proactively links participants to both internal and external resources based on their treatment needs and follows up on the progress/status. Clinical Responsibilities: Maintains a safe and gender responsive program environment. Facilitates individual counseling sessions and maintains appropriate and ethical boundaries with participants. Performs crisis intervention and communicates with treatment team as unforeseen situations arise. Assist participant in developing independent living skills to promote independence and self-sufficiency. Advocate for participants with medical professionals, social services agencies, legal systems, participants' families and other involved parties. Documentation Responsibilities: Collaborates with each caseload participant, treatment team and other available internal and external resources to determine the participants' needs. Maintain documentation in compliance with agency, HIPAA, 42CFR, and funder standards. Properly documents all services provided and any other documentation needed in the participant record and ensures that the golden thread is documented throughout the chart. Work with treatment team to develop and assess effectiveness of individualized treatment plans and participant progress. Assist in ongoing maintenance of participants' charts and other related documentation. Ensure that all clinical documentation is completed in a timely and accurate manner, and entered into the various electronic systems. Confirms that there is a progress note for every scheduled appointment whether kept, missed, or canceled. General Responsibilities: Comply with agency's policies and procedures. Attend and actively participate in internal and outside meetings as assigned. Ensure providing quality treatment through compliance with training requirements. Arrange work schedule in accordance with agency's needs which may include weekends, overnights, and holidays. Meet expected performance standards as assigned by supervisor. And perform other duties as assigned. QUALIFICATIONS Education, Certification, and Experience Required: Drug and Alcohol registration recognized by DHCS. Minimum of 1 year Case Management or related experience. High School diploma or equivalent. First Aid Certified within 30 days of employment . CPR Certified within 30 days of employment. A valid California driver's license and automobile insurance. Desired: Drug and Alcohol Certification recognized by DHCS. Bachelor's Degree in Psychology, Counseling or Social Services. Bilingual English & Spanish. Background Clearance Ability to obtain and maintain satisfactory background check. Ability to obtain and maintain live scan clearance. Knowledge Required: Strong connection with community resources and ability to link participants to the appropriate services. Experience working with community partners. Culturally competent and able to work with a diverse population Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications. Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency. Desired: Knowledge of gender-responsive, trauma informed and co-occurring treatment. Knowledge of Clinical documentation (treatment plans, progress notes etc.). Experience working with criminal justice population.

Case Managers are responsible for assessing participant needs and strengths in support of health and recovery in a structured, safe and culturally sensitive setting. In conjunction with participant and the treatment team, the Case Manager assists participants in navigating systems of care while providing a supportive treatment environment. Case Managers assists with linking participants with resources for housing, benefits, employment, education, transportation, child care, medical and other needed services.This is a union position. KEY RESPONSIBILITIES Treatment Responsibilities: Facilitates Case Management sessions with each caseload participant. Provides learning experience opportunities and offers clinical support to assist participants in meeting their treatment goals. Provides assistance with behavior modification through teaching and encouraging participants to utilize program tools. Evaluates participant progress. Proactively links participants to both internal and external resources based on their treatment needs and follows up on the progress/status. Clinical Responsibilities: Maintains a safe and gender responsive program environment. Facilitates individual counseling sessions and maintains appropriate and ethical boundaries with participants. Performs crisis intervention and communicates with treatment team as unforeseen situations arise. Assist participant in developing independent living skills to promote independence and self-sufficiency. Advocate for participants with medical professionals, social services agencies, legal systems, participants' families and other involved parties. Documentation Responsibilities: Collaborates with each caseload participant, treatment team and other available internal and external resources to determine the participants' needs. Maintain documentation in compliance with agency, HIPAA, 42CFR, and funder standards. Properly documents all services provided and any other documentation needed in the participant record and ensures that the golden thread is documented throughout the chart. Work with treatment team to develop and assess effectiveness of individualized treatment plans and participant progress. Assist in ongoing maintenance of participants' charts and other related documentation. Ensure that all clinical documentation is completed in a timely and accurate manner, and entered into the various electronic systems. Confirms that there is a progress note for every scheduled appointment whether kept, missed, or canceled. General Responsibilities: Comply with agency's policies and procedures. Attend and actively participate in internal and outside meetings as assigned. Ensure providing quality treatment through compliance with training requirements. Arrange work schedule in accordance with agency's needs which may include weekends, overnights, and holidays. Meet expected performance standards as assigned by supervisor. And perform other duties as assigned. QUALIFICATIONS Education, Certification, and Experience Required: Drug and Alcohol registration recognized by DHCS. Minimum of 1 year Case Management or related experience. High School diploma or equivalent. First Aid Certified within 30 days of employment . CPR Certified within 30 days of employment. A valid California driver's license and automobile insurance. Desired: Drug and Alcohol Certification recognized by DHCS. Bachelor's Degree in Psychology, Counseling or Social Services. Bilingual English & Spanish. Background Clearance Ability to obtain and maintain satisfactory background check. Ability to obtain and maintain live scan clearance. Knowledge Required: Strong connection with community resources and ability to link participants to the appropriate services. Experience working with community partners. Culturally competent and able to work with a diverse population Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications. Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency. Desired: Knowledge of gender-responsive, trauma informed and co-occurring treatment. Knowledge of Clinical documentation (treatment plans, progress notes etc.). Experience working with criminal justice population.

. North County Serenity House, A Program of HealthRIGHT 360 was founded in 1966 to provide substance use disorder services in the community. North County Serenity House provides a gender-responsive and trauma-informed environment, using evidence-based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co-occurring mental illness, we provide integrated substance use and mental health services which treat both conditions as primary. Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance use disorders. Case Managers are responsible for assessing participant needs and strengths in support of health and recovery in a structured, safe and culturally sensitive setting. In conjunction with participant and the treatment team, the Case Manager assists participants in navigating systems of care while providing a supportive treatment environment. Case Managers assists with linking participants with resources for housing, benefits, employment, education, transportation, child care, medical and other needed services. Key Responsibilities Facilitates Case Management sessions with each caseload participant. Provides learning experience opportunities and offers clinical support to assist participants in meeting their treatment goals. Provides assistance with behavior modification through teaching and encouraging participants to utilize program tools and evaluates participant progress. Proactively links participants to both internal and external resources based on their treatment needs and follows up on the progress/status and collaborates with each caseload participant, treatment team and other available internal and external resources to determine the participants' needs and to to develop and assess effectiveness of individualized treatment plans and participant progress. Maintains a safe and gender responsive program environment and facilitates individual counseling sessions and maintains appropriate and ethical boundaries with participants. Performs crisis intervention and communicates with treatment team as unforeseen situations arise. Assist participant in developing independent living skills to promote independence and self-sufficiency. Advocate for participants with medical professionals, social services agencies, legal systems, participants' families and other involved parties. Maintain documentation in compliance with agency, HIPAA, 42CFR, and funder standards and properly documents all services provided and any other documentation needed in the participant record and ensures that the golden thread is documented throughout the chart. Ensure that all clinical documentation is completed in a timely and accurate manner, and entered into the various electronic systems. Assist in ongoing maintenance of participants' charts and other related documentation. Confirms that there is a progress note for every scheduled appointment whether kept, missed, or canceled. Education and Knowledge, Skills and Abilities Required: Drug and Alcohol registration recognized by DHCS. Minimum of 1 year Case Management or related experience. High School diploma or equivalent. First Aid Certified within 30 days of employment. CPR Certified within 30 days of employment. A valid California driver's license and automobile insurance. Strong connection with community resources and ability to link participants to the appropriate services. Experience working with community partners. Culturally competent and able to work with a diverse population. Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications. Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency. Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data. Professionalism, punctuality, flexibility and reliability are imperative. Excellent verbal, written, and interpersonal skills. Integrity to handle sensitive information in a confidential manner. Action oriented. Strong problem-solving skills. Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks. Ability to distinguish between therapeutic and social relationships and able to maintain clear boundaries. Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility. Strong initiative and enthusiasm and willingness to pitch in whenever needed. Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations. Able to work within a frequently changing project scope while maintaining overall direction and structured priorities. Self-motivated, dependable, creative and proactive approach to work; understands the importance of working independently and within a team environment. Openness to and comfort with change; and the ability to facilitate change in others. High degree of self-awareness and self-regulation. Acts with a sense of urgency to ensure the highest quality of care possible for our participants. Ability and willingness to learn new systems, topics, and methods. Desired: Drug and Alcohol Certification recognized by DHCS. Bachelor's Degree in Psychology, Counseling or Social Services. Bilingual English & Spanish. Knowledge of gender-responsive, trauma informed and co-occurring treatment. Knowledge of Clinical documentation (treatment plans, progress notes etc.). Experience working with criminal justice population. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.