Mission Neighborhood Health Center jobs in San Francisco, CA - 195 jobs

The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve. We are currently looking for qualified candidates for our Security Guard On-Call role. Please note: This role requires applicants to be bilingual in English and Spanish. This position reports to the Facilities Manager and is an On-Call/As-Needed Non-Exempt role with a starting hourly range of $22.38 - $24.05. Primary Objective: The On-Call Security Guard works with the general public, medical personnel, patients, employees, and others regarding security regulations; maintains order, enforces ordinances, rules, and regulations, and protects life and property to ensure a safe and secure environment for patients, employees, and visitors. Essential Functions/Responsibilities: Patrols and checks security of building and grounds; handles or reports hazardous conditions, unusual circumstances, and malfunctions of physical facility. Directs traffic, enforces automobile parking regulations and issues Center parking citations as necessary. Monitors and authorizes entrance and departure of employees, patients, and other persons to guard against theft and maintain security of premises. Calls police or fire departments in cases of emergency, such as fire or presence of unauthorized or volatile persons. Circulates among visitors, patients, and employees to preserve order and protect property. Gives information and directs Center personnel and the general public; locates persons or property. Ensures maximum safety levels, including clear, non-hazardous walkways and passages throughout the facility. Takes charge at the scene of Center emergencies; controls crowds or assemblies within the confines of the Center; investigates and makes written reports of accidents, property damage, fires, law violations, disturbances of the peace and other incidents; gathers evidence and appears in court as a witness if required. Safely transport sensitive or confidential documents as required. Manage the sending and tracking of certified mail, including sensitive or confidential documents Operate company vehicle or cart (if applicable) in compliance with safety regulations. Assist with loading and unloading duties as needed. Core Competencies: Attention to Detail Double-checks the accuracy of information and work product to provide accurate and consistent work. Carefully monitors the details and quality of their work. Completes all work according to procedures and standards. Customer Service Strives to understand the needs of patients/clients. Treats all patients/clients with dignity, respect, and demonstrate appreciation of cultural differences. Safety Takes immediate action to correct any unsafe situation. Follows correct procedures to ensure one's own safety and that of other team members. Teamwork Promotes team effort in all activities and uses a team approach to problem solving. Understands and embraces the mission and strategic initiatives of the institution. REQUIRED QUALIFICATIONS: High School Diploma or GED. Valid CA Driver's License. Ability to maintain the highest level of confidentiality. Two years + of experience in security, or related field. Completion of 8 hours of annual training on security-related topics. Valid License from Bureau of Security and Investigative Services (BSIS) of the CA Department of Consumer Affairs (Guard Card). English/Spanish bilingual required. DESIRABLE QUALIFICATIONS: Basic computer skills desirable. PHYSICAL DEMANDS While performing the duties of this job the employee is required to sit approximately 10% of the time, walk 90% of the time and stand 10% of the time. The employee is frequently required to use hands and fingers to type or handle, feel, and operate objects. The employee is required to occasionally lift and/or move up to 50 pounds. While performing the duties of this job the employee is occasionally required to reach with hands and arms. The employee is frequently required to speak and listen. Specific vision abilities of this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. As a condition of employment, all candidates are required to provide documentation of current immunizations, including COVID-19 and TB test results valid within the last two (2) years must be submitted before the start date, as well as MMR immunization. Failure to provide this documentation may result in a delayed start or withdrawal of the job offer. Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce . We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.

A nonprofit healthcare organization in San Francisco is seeking a Director II, Facility Operations, to manage and oversee all operational and maintenance issues for owned and leased facilities. The role involves project management, property management, and supervising staff to ensure the functionality and efficiency of operations. Candidates must have a Bachelor's degree or equivalent experience, along with supervisory experience and a valid California Driver's License. This position offers a chance to make a significant impact within the organization. #J-18808-Ljbffr

A leading healthcare nonprofit in San Francisco is seeking a Managing Director of Data Infrastructure & Analytics to lead the data team and drive a strategy for using data to enhance client outcomes. The position involves building relationships, overseeing a comprehensive data lifecycle, and ensuring effective data solutions across the organization. Strong leadership and experience in a community healthcare setting are crucial for success in this role. #J-18808-Ljbffr

Posted Friday, November 14, 2025 at 8:00 AM HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. Benefits and perks: HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more! Employees qualify for public loan forgiveness programs Training and professional development opportunities Work with mission driven, compassionate colleagues and make a difference every day in the work that you do. Are you a passionate, hands‑on leader who values customer service, accountability, responsiveness, and innovation? Do you believe in mission‑driven work and maintaining high‑quality standards? Do you excel in providing thoughtful and caring leadership while actively engaging in the work needed to drive results? As a leader in our healthcare nonprofit, you will be at the forefront of our dynamic Data Infrastructure and Analytics team. Your mission will be to shape and implement a vision for how data is consumed and used across our agency, ensuring it aligns with our goals and enhances client outcomes. You will engage daily with diverse leaders and stakeholders, fostering a data‑driven culture and building frameworks that meet our agency's operational and strategic needs. This role requires a strategic yet hands‑on leader who thrives on collaboration, insight, and execution. You'll roll up your sleeves to understand user needs, troubleshoot issues, and help your team deliver meaningful, timely data solutions that make a difference. If you are committed to turning vision into reality and passionate about using data to improve outcomes, this is the job for you. Job Description: The Managing Director of Data Infrastructure & Analytics will lead and actively engage with the data infrastructure and analytics team. They are responsible for working with the Chief Quality and Analytics Officer to develop and implement a data vision and roadmap for the organization, while maintaining day‑to‑day involvement in operational delivery and stakeholder engagement. This role oversees the full data lifecycle - from acquisition and preparation through evaluation, optimization, and presentation - ensuring accuracy, accessibility, and impact. The Managing Director will work directly with end users and business partners to define agency data needs, transform those needs into actionable solutions, and ensure successful adoption. As part of a dynamic team, this position will optimize the agency's data infrastructure to create reliable, high‑quality, and timely data as a single source of truth. The Managing Director will balance urgent, day‑to‑day requests with long‑term roadmap goals and personally engage in problem‑solving, prioritization, and project delivery. Finally, they will cultivate and foster a constructive, collaborative, and accountable team culture - empowering the team to reach their full potential. The Data Infrastructure & Analytics Team is responsible for all data operations, including but not limited to securing, preparing, and modeling data sources; developing, optimizing, and deploying analytical models and tools; and supporting the organization in providing high‑quality, effective client and patient care. We are a dynamic, conscientious, and mission‑driven department that partners across programs to deliver actionable insights and continuous improvement. Key Areas and Responsibilities: Lead, manage, and actively engage with the data infrastructure and analytics team to ensure clarity of goals, accountability, and continuous progress. Work directly with end users and business partners to define agency data needs, translate requirements into deliverable solutions, and inform data strategy. Actively participate in the design, development, and implementation of data models, pipelines, and reporting tools. Communicate complex concepts clearly and effectively to users of varying technical backgrounds. Cultivate a trusting, accountable, and agile team culture that encourages innovation and problem‑solving. Develop long‑term, stable data infrastructure and decompose key metrics to understand performance and identify opportunities. Balance urgent operational data needs with strategic roadmap goals through proactive prioritization and resource management. Engage stakeholders throughout product development to ensure usability and adoption. Transform diverse data sources into user‑friendly dashboards and tools that enable leaders to track trends and make informed decisions. Leverage the power of data warehousing and visualization to inform organizational strategy and performance. Provide hands‑on mentorship and technical guidance to staff to strengthen team capabilities. Build and maintain relationships with strategic partners in the behavioral health and primary care fields. Position requirements: Education and Experience Required Demonstrated ability to complete complex, multi‑departmental projects Legacy of building great relationships where people felt excited & motivated to participate Proven experience with data querying languages (e.g. SQL) and data processing in databases Demonstrated experience taking user requests for data from conception to adoption History of building teams with a culture of operational excellence, customer service and growth mindset Experience working in community healthcare setting Knowledge of clinical documentation and healthcare data (BH and Primary Care specific-ICD‑10, BH progress notes, treatment plans, etc.) Experience working with Power BI and Microsoft ecosystem We will consider for employment qualified applicants with arrest and conviction records. Must complete a background check and live scan. 986 Mission St, San Francisco, CA 94103, USA #J-18808-Ljbffr

HealthRIGHT 360 is a family of integrated health programs that provides compassionate care and treatment to over 38,000 individuals a year through more than 70 distinct and culturally competent programs in 13 California counties. We provide services, regardless of one's ability to pay, inspired by our belief that healthcare is a right, not a privilege. This non-profit, multi-program, multi-facility organization services a diverse population of women, women with children and men who are seeking recovery and transition from alcohol and drug addiction. The Maintenance Worker is responsible for providing maintenance to all Northern California HealthRIGHT 360 facilities. Providing high quality customer service, the Maintenance Worker ensures that the operational needs of facilities are met. Key Responsibilities Maintenance Responsibilities: Will include assisting with the checking and replenishing of supplies, ensuring the facility functions are operating properly (e.g. light bulbs/fixtures, etc.). Repairs damaged areas of facility. Assesses repairs and maintenance needs for outside contracting needed. Assists professional contractors. Works as a team with Operations and Maintenance staff and performs functions that further the Department and Agency. Assists with special projects, as needed. Administrative Responsibilities: Keeps records of jobs completed for weekly maintenance summary. Submits purchase orders. Processes maintenance requests through our Web Help Desk ticket system. Collects required paperwork from vendors. Maintains schedule of facility needs that need to be routinely addressed in a timely manner (i.e. replacement of fire alarm batteries, etc.). Completes monthly trainings through our Relias computer program. Health and Safety Responsibilities: Assist with building compliance with all regulatory agencies, funding sources, certification and licensing boards including but not limited to CARF and OSHA. Assists the Health & Safety Monitor of each site with the compliance of Site Specific Emergency Response Plans. Education and Knowledge, Skills and Abilities Education and Experience Required: High School Diploma or equivalent. Valid and clean California driver's license and current automobile insurance 5 years experience providing professional maintenance duty services. Must have a reliable vehicle and have own tools. Knowledge of basic building trades techniques. Experience with wide variety of construction tools, methods and materials. Understanding of and the ability to maintain boundaries with participants. Handyman experience. Must be able to work weekends; some evenings may be required. Must be able to travel, if needed. Desired: Knowledge of building code and licensing requirements for residential treatment facilities. Experience with earthquake preparedness. Knowledge of substance abuse and mental health treatment. Background Clearance Required: Must not be on active parole or probation. Knowledge Required: Culturally competent and able to work with a diverse population. Proficiency with Microsoft Office applications, specifically, Word, Outlook and Internet applications. Skills and Abilities Required: Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data. Professionalism, punctuality, flexibility and reliability are imperative. Excellent verbal, written, and interpersonal skills. Integrity to handle sensitive information in a confidential manner. Action Oriented Strong problem-solving skills. Excellent organization skills and ability to multitask and juggle multiple priorities Outstanding ability to follow-through with tasks. Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility. Strong initiative and enthusiasm and willingness to pitch in whenever needed. Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations. Able to work within a frequently changing project scope while maintaining overall direction and structured priorities. Self-motivated, dependable, creative and proactive approach to work; understands the importance of working independently and within a team environment. Strong interpersonal and communication skills; ability to work effectively with people in a constructive manner. Must be able to demonstrate strong boundaries. Desired: Experience working with criminal justice population. Bilingual English/Spanish. Tag: IND100.

requires full vaccination against COVID-19 before hire. Program participants are 18 and over adults who are under the influence of substances and need short term assistance and support. HR360 will be operating the Privacy Area at the Tenderloin Linkage Center in a manner that treats all participants with compassion, dignity and respect. Shifts are staffed with a supervisor, EMT, health workers, and safety navigators. The team works to ensure the safety of all participants, especially focused on those who may be using substances in the Privacy Area. The program is a welcoming, compassionate, trauma-informed, culturally attuned, and user-responsive space that focuses on the principles of harm reduction. Alongside providing a safe, comfortable space for clients, our emphasis is on supporting people at increased risk of substance use-related high-risk behaviors and trauma, homelessness, and death due to overdose. Priority will be given to clients' safety, and all staff will be trained in OD Prevention, Recognition, Response and Narcan Administration. By recognizing the dignity and humanity of all participants, HR360 aspires: To monitor participant safety and prevent fatal overdoses. To reduce barriers for people who use drugs to access a non-judgmental and participant-centered space, addressing the inter-related harms of homelessness, substance use, and trauma. To help address and reduce the harmful impacts of substance-related harms in the immediate and surrounding neighborhood, by providing radical hospitality to individuals who are experiencing substance use related crisis/disfunction. To create a stigma-free zone for services that will elicit and incorporate the needs and preferences of persons who use drugs in San Francisco into the program's mission, policies, practices, and development. To continuously improve and develop the service delivery of this community-based model, through data collection, participant feedback, and evaluations. And to collaborate with our community partners, and support linkages to partner agencies providing community-based harm reduction, treatment, and wellness resources (housing, primary care, substance use treatment, and other services available at the TLC). HealthRIGHT 360 is an equal opportunity employer, and reasonable accommodation may be made to enable qualified individuals with either disabilities or religious exemptions to meet this requirement, and other essential job functions. The work schedule for this position is: 7:30am-4pm, but may be adjusted along with any changes of program hours. Job duties may be performed indoors or outdoors. May be required to work nights and weekends. May be redeployed to work at other relevant sites as needed. Supervising Health Workers provide direct supervision, oversight, coordination, support, and quality management under the direction of the Director. The Supervising Health Workers are primarily responsible for direct supervision of program staff and daily operations, including participant care, staffing, safety, daily operations, ongoing development, and other responsibilities as they arise. Through staff supervision, training, and direct service, the Supervising Health Workers ensure that all aspects of the program are functioning optimally to create a safe, attentive, and welcoming milieu environment. The Supervising Health Workers act as the onsite supervisor in the absence of the Director. As a part of a collaborative team, along with EMTs, Safety Monitors, and supervisors, Health Workers will ensure participant safety and comfort while supporting them in adhering to the participant guidelines of the program. Health Workers will model and demonstrate healthy COVID-19 protocols, wearing appropriate PPE and practicing physical distancing, while they observe and monitor participants, and support them in meeting their needs in accordance with the program. Health Workers will be required to complete minimal documentation and assist in connecting our participants to ongoing services and supports, and others as they arise Key Responsibilities Management Responsibilities: Assisting in recruiting, hiring, onboarding, training, and supervising all TLC staff and volunteers, including EMTs, health workers, supervising health workers, janitors, drivers, and safety monitors. Responsible for supervising COVID protocols are observed and ensuring the overall safety and operations of program site. Setting trauma-informed, harm reduction tone of program setting, including overseeing all operational/facility and IT aspects of program functioning. Supervising program and staff schedules, and ensuring adequate staff coverage at each shift to maximize safety and participant experience. Assisting in organizing and leading internal program staff meetings, clinical, and administrative staff supervision including regular shift meetings and various ad hoc meetings. Ensuring the overall quality of customer and health services at program. Collaborating and liaising with primary stakeholders to coordinate program referrals and relationships bidirectionally, including local first responders, law enforcement, community-based organizations, local businesses, the Department of Public Health, and others. Utilize ‘servant leadership' philosophy and practices when needed to be able to perform all job duties of all program staff (other than EMTs). Direct Service Responsibilities (as needed): Treat program participants with respect and dignity, interacting with them in a compassionate, non-judgmental manner, utilizing harm reduction and a trauma-informed approach. Respond to participants' needs, ensure that site protocols are being addressed. Respond to crises (e.g. conflict) with crisis de-escalation interventions and Administer Narcan when responding to overdoses. Attend to the program milieu to help maintain safe space for participants. Verbally de-escalates tense, high pressure, and emotionally charged situations. Provide health education and support in accordance with harm reduction principles. Work as active team member along with EMTs, other health workers, janitors, safety monitors, and supervisors to maintain safety, calm tone, and cleanliness of program. Complete regular monitoring and provide wellness checks when required. Complete basic intakes by welcoming people, informing them of program norms/parameters/resources, and documenting their participation. If necessary, to provide proactive ‘warm-handoff' referral and linkages for participants to hospital care, substance use treatment, health, and social services. May be required to work nights and weekends. Administrative/Compliance Responsibilities: Ensuring the integrity of documentation and data collection by monitoring reports, matching services between multiple systems, conducting staff training, and conducting internal audits. And partnering with HR360 EHR department to ensure adequacy of internal program IT and EHR resources. Clinical/Supervision Responsibilities: Provides consultation and supervision as needed. May provide formal clinical supervision to staff to address secondary trauma and compassion fatigue. Training Responsibilities: Conduct trainings on harm reduction, Narcan use, drug and alcohol, use/intoxication/withdrawal, customer service, trauma-informed care, team-based care, anti-stigma, crisis management and de-escalation and other related topics. And other duties as assigned. Education and Knowledge, Skills and Abilities Education and Experience: Required: 2+ years of direct harm reduction services (e.g. syringe access, drop-in, outreach, health engagement). Minimum 2 years' experience supervising staff. We value applicants with Lived experience of drug and alcohol intoxication. Experience in crisis intervention and overdose reversal. CPR certified within 30 days of hire. First Aid Certified within 30 days of hire. Preferred: Experience mentoring frontline harm reduction staff. Ability to train others on harm reduction, non-violent communication, crisis intervention/de-escalation, Naloxone use, and/or trauma-informed approaches. Familiarity with community resources and systems of care in San Francisco. Background Clearance: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Skills and Abilities Required: Professionalism, compassion, flexibility and reliability are imperative. Excellent verbal, written, and interpersonal skills Integrity to handle sensitive information in a confidential manner. Action oriented. Strong problem-solving skills. Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks. Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility. Strong initiative and enthusiasm and willingness to pitch in whenever needed.. Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations. Able to work within a frequently changing project scope while maintaining overall direction and structured priorities. Desired: Knowledge of co-occurring disorders and trauma informed treatment. Experience working with criminal justice population. Bilingual. Tag: IND100.

Are you the type of person who enjoys continuously learning and sharing ideas with team members? Do you feel an authentic sense of accomplishment when you've discovered the root cause of an issue? HealthRIGHT 360's IT Department is looking for a knowledgeable, organized, and detail-oriented team player with excellent interpersonal skills to support the agency's network operations. Join our team of dedicated individuals committed to supporting those treating people in need of substance abuse, mental health, and primary care treatment. The IT Systems Administrator is responsible for provisioning, installation, configuration, operation and maintenance of servers, networking devices, backup/disaster recovery solutions, and computer assets, and assists in managing the agency's network in collaboration with other members of the Network Operations team. Providing high quality customer service, the position ensures that all IT systems and equipment issues are resolved in a timely manner. This position may require selected candidate to occasionally work outside of normal business hours. Key Responsibilities Network Responsibilities: Manages administration, support, and maintenance of Microsoft Windows server infrastructure, including cloud-based solutions (Office 365, Azure, etc.). Configuration and maintenance of backup and disaster recovery solutions. Responsible for maintaining as close to 100% uptime of all network resources as possible. Diagnoses and repairs network hardware and software problems for all departments. Develops and implements policies, procedures and protocols for network and computer maintenance, operation, purchases, and use. Performs special projects assigned by supervisor. Support Responsibilities: Along with other members of the Network Division, provides desktop support to all staff. Provides servicing, repair, and upgrades for all agency networks and computers. Analyzes and evaluates current and future computer, network, and data needs for agency. Recommends, designs, and implements network projects. Creates, organizes and communicates lessons learned and best practices documentation. Administrative Responsibilities: Recommends and assists with purchasing of computer and networking hardware and software. Oversees planning, organizing, and coordination of all computer and network-related training. Develops relations with vendors, keeping current on developments in hardware, software, and training. Develops and maintains accurate IT equipment tracking systems. And, other duties as assigned. Education and Knowledge, Skills and Abilities Required: BA or BS in technical field and 3-5+ years' experience or 6-8+ years' work experience in a technical desktop/network support position. Working experience administering Windows Server 2008/2012/2016 networks, Exchange 2010/2013/2016, Office 365 and SharePoint. Working experience creating and managing virtual servers using Microsoft Hyper-V. Working experience with Active Directory, including creating Group Policy. Valid CA Driver's license and vehicle. Frequent visits to our facilities in the San Francisco Bay area, occasional travel to the Santa Clara, San Mateo and Contra Costa sites. Proven project management/requirements gathering experience. Working experience managing backup and disaster recovery solutions. Working experience troubleshooting and repairing network, computer hardware and software related technical issues. Working experience configuring and installing network operating systems. We will consider for employment qualified applicants with arrest and conviction records. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.

WRA's individualized and integrated clinical services are designed to address the complexity of women's needs. The clinical program is the core of every treatment plan for women in the residential, perinatal residential, outpatient, and continuing care program. Key Responsibilities Individual Treatment Responsibilities: Provides learning experience opportunities and offers clinical support to assist clients in meeting their treatment goals. Pro actively links clients to both internal and external resources based on their treatment needs and follows up on the progress/status. Treatment Setting Responsibilities: Facilitates educational groups related to substance abuse, community meetings and supports with independent living skills in the WRA residential setting. Performs crisis intervention and communicates with treatment team as unforeseen situations arise. Documents client updates and incidents in the facility log daily. Performs periodic house runs to ensure and maintain the safety and security of the facility. Documents and accurately distributes client monies, ensures client medications are securely stored and properly accounted for and holds facility keys. As needed, accompanies clients to off site appointments. Participates in handling food and supply deliveries and obtains food from the central location as needed. Attends required trainings and meetings. Assists with and facilitates client celebrations and special events. May work weekends and holidays as needed. Available for on-call duties as needed. Documentation Responsibilities: Collaborates with treatment team to develop/maintain treatment plans, transition plans, progress notes and appropriate updates in support of the health and recovery needs of the client. Completes release and consent forms as needed. Properly documents all individual and group counseling sessions and completes the discharge paperwork/process and required agency assessments in timely manner. Also, maintains accurate records by data entering documentation into various electronic systems for all caseload clients in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements. Education and Knowledge, Skills and Abilities Registration and Certification with Drug and Alcohol Certification recognized by DHCS. High School diploma or equivalent. First Aid Certified within 30 days of employment. CPR Certified within 30 days of employment. A valid California driver's license. Tag: IND100.

. HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery. The San Francisco Intake Services Program works with high-risk populations from a variety of backgrounds. Our programs are open and welcoming to adult participants, of any gender identity. We accept the majority of participants who seek Outpatient treatment, including walk-in's, referrals from other agencies and step-down transitional clients from residential treatment programs. The Administrative Coordinator is responsible for supporting the overall operations of the San Francisco Intake Department by scheduling clients and conducting various administrative functions including tracking and recording data and facilitating internal and external communication. KEY RESPONSIBILITIES Assessment and Intake Responsibilities: • Welcome clients to HealthRIGHT 360's behavioral health services and provides high quality customer service.• Assess clients for treatment and funding criteria audits and spot check files. • Ensure all client forms and shared drive have the required and current forms.• Assist staff with data entry/Avatar and Welligent. Documentation and Organization Responsibilities: • Maintain accurate records by entering documentation into various electronic recordkeeping systems. • Track clients before, during, and after the admission processes. • Organize and maintains department files, forms, and recordkeeping systems. • Ensure clear signage and a welcoming environment in the department for staff, clients, and visitors. Communication, Monitoring, and Reporting:• Communicate and coordinate with outside referral agencies and stakeholders to make placements based on the needs of clients and funding availability. • Help track and send out regularly scheduled and ad hoc tracking and census reports to funders and stakeholders. • Ensure that all treatment authorizations are submitted and confirmed. • Support in monitoring contract utilization with Program Director.And other duties as assigned.QUALIFICATIONSEducation and Experience • High School diploma or equivalent.• First Aid and CPR Certification.• Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.Desired: • Drug and Alcohol Registration or Certification recognized by CA Department of Health Care Services desired.• Bachelor's Degree in related field preferred.• Experience working with the criminal justice population.• A valid California driver's license.

The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve. We are currently looking for qualified candidates for our Dental Assistant role. Please note: This role requires applicants to be bilingual in English and Spanish. This position reports to the Dental Director and is a Regular, Full Time, Non-Exempt role with a starting hourly range of $27.46 to $29.52 with full benefits, including paid exam to obtain the Registered Dental Assistant Credential. Primary Objective: The Dental Assistant will be responsible for providing quality care and services to patients by assisting dentists and other staff in a variety of patient care, office, and laboratory duties. The Dental Assistant is expected to contribute to the efficiency and productivity of patient flow through timely accurate, and professional preparation of patients and patient information. Essential Functions/Responsibilities: Prepare and maintain dental instruments, materials, and equipment. Collect and record patient health histories (dental and medical) and record information for dentist's reference prior to examination. Help patients feel comfortable before, during and after dental treatment. Take and process x-rays. Assist dentist chair-side by organizing and preparing instruments for dentist's use and assisting as needed during procedures. Advise patients in oral hygiene and dental care. Follow through with post-visit duties. Backup the Front Desk staff, provide relief and support, and perform office duties as requested. Interact positively with a diverse, sometimes difficult, and demanding patient population. Provide service in a manner that is appropriate for the patient's age; demonstrate knowledge and skills necessary to meet the patient's physical, psychosocial, educational and safety needs. Demonstrate commitment to the mission of the organization in promoting dental health. Maintain patient records and related administrative documentation. Utilize the requisite tools, systems, technology, and equipment in the collection of patient data, records management, and collections. Demonstrate knowledge of dentistry procedures, clinic infection control procedures, cleaning and sterilization of instruments, tray setup and materials. Other duties as assigned. MINIMUM QUALIFICATIONS High School diploma or equivalent. Completion of Dental Assistant program/license. Bilingual in English and Spanish. Valid California Dental X-Ray license. Demonstrated experience in relevant Dental Assistant practices, protocol, and best practices. PREFERRED QUALIFICATIONS Registered Dental Assistant Certification Three plus years of Dental Assistant experience preferred. As a condition of employment, all candidates are required to meet specific immunization standards. Documentation of current immunizations, including Varicella, TDAP, COVID-19, MMR, and Hepatitis B, as well as TB test results valid within the last two (2) years must be submitted before the start date. Failure to provide this documentation may result in a delayed start or withdrawal of the job offer. To learn more about our organization, please visit our website at ************* We offer a full range of benefits which includes the following: Employee incentive program of up to $4,000 every year Annual 4% COLA increase 401(k) retirement savings plan includes a company contribution Vacation: 2 weeks annually (increases to 3 weeks after 5 years, and 4 weeks after 8 years) Paid educational leave: 40 hours annually Medical insurance: zero out-of-pocket expense under the base plan Dental and vision insurance provided at no cost to the employee Life insurance includes a free basic policy with an optional voluntary plan Paid time off includes 12 paid holidays, a birthday holiday, two floating holidays and 12 sick days per year Flexible spending accounts for health and dependent care expenses Commuter benefits Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce . We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.

SOMA RISE program has participants from the age of 18 and over, who are under the influence of substances and need short term assistance and support. The team works to engage participants in health resources, however great or small. The program will operate in a 24-hour, welcoming, compassionate, trauma-informed, culturally attuned, and user-responsive space that focuses on the principles of harm reduction. Alongside providing a safe, comfortable space for clients, our emphasis is on supporting people at increased risk of substance use-related high-risk behaviors and trauma, homelessness, and death due to overdose. Priority will be given to clients' safety, and all staff will be trained in OD Prevention, Recognition, Response and Narcan Administration. The Health Worker I in the SOMA Rise program provides direct care, engagement, support, and documentation for participants in the HR360 SOMA RISE program. As a part of a collaborative team, along with EMTs, Supervising Health Workers, and Safety Monitors, Health Worker Is will ensure participant safety and comfort while supporting them in adhering to the participant guidelines of the program. The team works to engage participants in health resources, however great or small. Health Worker I will model and demonstrate healthy COVID transmission prevention behaviors, wearing appropriate PPE and practicing physical distancing, while they observe and monitor participants, and support them in meeting their needs in accordance with the program. Health Worker I will be required to complete and approve program documentation and assist in connecting our participants to ongoing services and support, and others as they arise. The Health Worker I may be required to work nights and weekends. The Health Worker I may also be designated to fill the role of Health and Safety Representative including monthly safety training, emergency drills, maintaining safety supplies, updating emergency response plans, and attending safety meetings. KEY RESPONSIBILITIES Direct Service Responsibilities: Treat program participants with respect and dignity, interacting with them in a caring, non-judgmental manner, utilizing harm reduction and trauma-informed care principles. Engage participants in compassionate ways to build motivation toward health initiatives in their own lives. Respond to participants' needs, ensure that SOMA RISE protocols are being addressed, and, to respond to crises (e.g., conflict) and overdose with crisis de-escalation interventions and Narcan. Attend to SOMA RISE program milieu to help maintain safe space for participants. Verbally de-escalates tense, high-pressure, and emotionally charged situations. Provide health education and support in accordance with harm reduction principles. Verbally de-escalates tense, high-pressure, and emotionally charged situations. Work as an active team member along with EMTs, other health workers, janitors, safety monitors, and supervisors to maintain safety, calm tone, and cleanliness of program. Complete SOMA RISE program intakes by welcoming people, informing them of program norms/parameters/resources, and documenting their participation. Monitor SOMA RISE safety adherence and general well-being of all participants and call 911 when needed. If necessary, to provide proactive "warm handoff" referral and linkages for participants to hospital care, substance use treatment, health, and social services. Chaperone "fresh air" breaks, "smoking breaks", on-site food delivery service, and other onsite services. Administrative/Compliance Responsibilities: Engage with community partners around participant referrals. Complete observation logs, document rounds and observations of the milieu, and every 30 minutes for those sleeping. Attend internal program staff meetings and administrative supervision including regular shift meetings and various ad hoc meetings. Along with the Team, take ownership to ensure the overall quality of customer and health services at program. Fill the role of Health & Safety Representative including monthly safety trainings, emergency drills, maintain safety supplies, update emergency response plan, and attend safety meetings. Training Responsibilities: Participate in ongoing trainings on radical hospitality, harm reduction, OD Prevention/Narcan Administration, anti-stigma, crisis response and de-escalation. Basic drug knowledge, motivational interviewing, customer service, trauma-informed service provision, team-based care, and other related topics. QUALIFICATIONS Education, Certification, and Experience High School Diploma or equivalent. First Aid and CPR certification. Experience working successfully with diverse populations specifically with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency. Experience working with people who use drugs and people experiencing homelessness. Overdose Prevention and Narcan Administration trained within 30 days of employment. We value a lived experience of homelessness, illicit drug use, and alcohol use. Proficiency with harm reduction, restorative justice, and trauma-informed care. Background Check and Other Requirements Qualified candidates with arrest and conviction records will be considered for employment.

COVID-19 vaccine and booster required. Salary listed is the base salary but negotiable based on experience. The Integrated Care Center Clinic is a federally qualified health centers that provide primary care, behavioral health, addiction treatment, psychiatry, dental care, and more. We provide care to those mos in need including those who are suffering from homelessness, mental illness, substance use, mental illness, and chronic medical conditions. We provide team based care in an integrated care setting. We are looking for a mission driven, service leader who works well in a team, has experience with managing and supporting staff, champions quality improvement, leads change, and is excited to innovate. It is the responsibility of the Staff Physician - MD/DO - to act as a clinical leader by providing quality primary care services to HealthRIGHT360 (HR360) patients in an integrated delivery model, helping to grow the overall practice, and promoting team functioning. The staff physician, MD/DO, provides full supervision in addition clinical supervision and oversight for Advanced Practice Providers including entering in to Collaborative Agreements with the Advanced Practice Provider, providing supervision and having input in the clinical review, performance appraisal, peer review and hiring and termination providers and clinical support staff Also provides supervision to the healthcare treatment team. Supervises the medical assistant functions which are under the purview of the provider. The Staff Physician is responsible for the provision of primary and preventive health care services to the patient population of HealthRIGHT 360; including but not limited to chronic disease management, addiction medicine, pain management, caring for the medical needs of patients presenting with co-occurring disorders and homeless in a team based care model. The Staff Physician works well with Advanced Practice Providers. May be required to work nights and weekends. Key Responsibilities Clinical Care Responsibilities: Provides comprehensive care, within the scope of credentialed privileges and standardized procedures, to HR360 patients within an integrated delivery model. Documents care promptly and following charting protocols and applicable CA state licensing requirements. Completes patient sessions in a timely manner. Ensures appropriate follow-up for all aspects of ordered care (e.g., specialty referrals, laboratory results, radiology reports, etc.). Responds to patient requests for information and assistance (e.g., form completion, prescription refills, etc.) in a timely manner. Leadership/Supervision Responsibilities: Provides clinical leadership, supervision and oversight to advanced practice providers, support staff, nurses, medical assistants, patient care coordinators, and interns/students. Enters into collaborative agreement with an advanced practice provider including input into the performance appraisal, peer review and hiring or termination of the provider or clinical support staff. Demonstrates comfort in changing systems, champions change, and leads change processes. Performance and Quality Improvement Responsibilities: Meets benchmarks for applicable quality indicators as noted in the annual quality improvement plan including the development of an appropriately sized continuity panel of patients and the maintenance of current productivity standards along with colleagues, assists in continuous quality improvement through on-going problem/needs identification and problem solving and, as requested, acts as change champion or lead in improvement activities. Organizational Responsibilities: Supervises advanced practice providers, support staff including nurse and medical assistants, students, interns and residents. Maintains availability for various administrative/clinical duties as requested by supervisor e.g., case presentations; in-service training to staff. Represents HealthRIGHT 360 at and/or attends professional conferences, in-service trainings, and meetings at the request or with approval of supervisor. Completes all mandatory trainings on an annual basis. Education and Knowledge, Skills and Abilities Education and Experience Required: Graduation from an accredited allopathic or osteopathic medical school. Possession of a valid California license as a physician. Possession of national board certification in appropriate field. Possession of BCLS/CPR certification. Possession of DEA Controlled Substances Registration Certificate. Possession of Data 2000 Waiver to prescribe controlled substances or must attain within 3 months of hire. Desired: Experience working in ambulatory care and/or a community health center. Experience working with populations with varying lifestyles, ages, sexual orientations, ethnic and culture backgrounds and economic status. Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency. Knowledge Required: Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications. Experience with electronic medical records. Knowledge of co-occurring disorders and trauma informed treatment. Desired: Bilingual Spanish/English. Experience with electronic medical records. Comfort working on teams and with safety net populations. Tag: IND100.

. To provide excellent customer service to both external and internal clients, answer high volume of calls, schedule medical, dental, and behavioral health appointments, provide support to clinic, direct phone inquiries to appropriate departments, and provide program information to all callers. Key Responsibilities Incoming calls: Answers a high volume of calls and schedules appointments for all patients with a high degree of accuracy. Knowledgeable of primary medical care, behavioral, and dental services to provide accurate information to all callers. Maintains average call time and call volume as indicated in call center guidelines. Monitors incoming calls, and works with Call Center Manager to minimize abandoned call rates. Knowledgeable about insurances and funding programs, such as MediCal, MediCare, Healthy San Francisco, Family PACT, and commercial insurances. Communicates sliding fee scale policies to patients appropriately. Communicates clearly on the phone and accurately documents and assigns messages and faxes. Confirms and updates contact information for all patients at every contact. Outgoing calls: Makes follow-up calls for any messages left. Completes robust confirmation calls for all next day appointments. Robust confirmation calls include confirming reason for visit, necessity of visit, appointment time, appointment provider, verification of insurance, notification of any co-pays, deductibles, share of costs, or payments due, and any paperwork that may be needed to be completed. Assist with scheduling changes by contacting patients to reschedule appointments. Documentation Responsibilities : Accurately documents and routinely updates required patient information in electronic health record system. Documents billing notes and general medical appointment reminders in the appointment screen, as well as in the patient information screens. Collects and verifies contact information at every call. Enters patient insurance information for patients, and verifies eligibility with patient. Documents appointment visit status, including rescheduled, cancelled, confirmed, left voice message, or any other status appropriately. Customer Service: All communications, both internal and external, must be delivered with excellent customer service. Must be courteous and professional for all patient interactions. Must talk to patients and clients in a caring and non-judgmental manner. Must be able to deliver care in a culturally and linguistic sensitive manner. Must ensure to use patient's preferred name and pronouns. Must adhere to scripted phrases, welcoming patients and thanking them for their phone calls. Listens and documents patient complaints, and routs calls to appropriate staff for swift resolution. And, other duties as assigned. Education and Knowledge, Skills and Abilities Required Qualifications: Prior experience in front desk reception, administrative and/or customer service Exhibits a professional demeanor, and can discreetly handle sensitive and confidential information and ability to work under pressure Strong organizational, interpersonal, listening, speaking and written communication skills Ability to assist callers in an approachable and welcoming manner Ability to work effectively with all levels and types of employees, management, clients and guests Ability to work cooperatively and effectively as part of a team Ability to multi-task and work well independently and under pressure in a fast-paced environment; detail-oriented Strong proficiency with Microsoft Office applications(Excel, Outlook and Word), specifically Word Outlook and internet applications Experience working with staff and volunteers Working knowledge of computerized medical scheduling and billing systems Knowledge of HIPAA regulations Excellent attention to detail, ability to work independently and strong organizational skills Commitment to working with diverse communities, including communities of color, homelessness, and users of illegal substances, HIV/AIDS patients and persons with mental health concerns High School Diploma or GED equivalent Desired Qualifications: 2 years experience working in a medical setting (or call center), preferably in a community clinic with medical experience Familiarity with other community agencies in the Bay Area to make appropriate referrals Understanding of harm reduction philosophy and ability to provide non-judgmental, client-centered services Bilingual language capacity (Spanish/English) We will consider for employment qualified applicants with arrest and conviction records. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

. Reporting directly to the Director of Nursing, the Case Manager, Medical (Medical Case Manager, MCM) primary focus is to address the specialized medication case management and treatment authorization needs of participants in a social model substance use detoxification program. The MCM works in coordination with internal and external stakeholders to address the broad array of client needs through coordinating funding, and in obtaining critical medications required for safe Withdrawal Management (WM). The MCM acts primarily as a care coordinator and treatment case manager, and may perform duties that include crisis intervention, health education, referral to providers of necessary services, and benefits counseling. The MCM works with an interdisciplinary team, ensures accurate and timely flow of documentation to support appropriate treatment length episodes and maintains quality assurance of files. As part of the MCM routine duties they will interact with other governmental, non-profit service agencies, and local businesses for client services. KEY RESPONSIBILITIES Case Management: Prepares extended treatment episode authorization requests and routes to medical leadership for review. Forwards finalized document to Department of Public Health for authorization and, if received, ensures the authorization information is relayed to internal stakeholders. Facilitates the confidential exchange of client's protected health information (PHI) between Admissions and WM to adequately evaluate unit appropriateness for client's needs. Monitors, coordinates, and resolves obstacles between prescribing providers, payors, and retail pharmacies to make certain that clients receive critical Medication Assisted Therapies (MAT) with few to no lapses in treatment days. Outreach and Relationship Management: Collaboratively work and communicate with other agencies and local pharmacies to provide information regarding resources and service opportunities. Leadership Responsibilities: Works collaboratively with all invested staff. Provides administrative leadership for client medication support, and within the quality improvement infrastructure of the healthcare and residential program. Participates in matters related to performance and quality improvement, planning, protocols, and goal setting. Comfortable in changing systems, and champions change. Organizational Responsibilities: Accurately and consistently documents required information on records and reports. Keeps up to date with operational and procedural requirements. In conjunction with WM Nurse Manager, Behavioral Health Nurse Director, and/or Director of Addiction Medicine, assures organizational readiness for accreditation surveys and ongoing monitoring and reporting of conformance to quality within the program. Provides direct care coordination support for clients to access all aspects of HR360 healthcare services. And perform other duties as assigned. QUALIFICATIONS Education, Certification, and Experience Required: Possess a minimum of an AA degree in a related field; or 3-5 years related experience. BLS and First Aid Certification must be obtained within 30 days of hire. Experience and interest in working with safety-net populations and in treating substance use disorders. Experience working successfully with issues of mental health, criminal background, and other potential barriers to economic self-sufficiency.

Asian American Recovery Services (AARS) provides individualized support sessions to address substance abuse and anger management/conflict resolution. Cognitive behavioral approaches are generally combined with cognitive-restructuring or skill-building methods, to reinforce learning and model as well as shape and reward pro-social behaviors. The Seven Challenges treatment model is used with those young people in Juvenile Hall who are identified as needing on-going substance abuse treatment services. The Peer Mentor is employed by Asian American Recovery Services (AARS) a program of HealthRIGHT 360 to deliver and coordinate services for youth clients referred by the Santa Clara County Department of Behavioral Health Services (BHSD) Substance Use Treatment Services Division. AARS is looking for committed, client-centered, full-time Peer Mentors who are passionate about serving clients in an outpatient substance use disorder treatment program. Hours of operation are Mondays and Fridays from 9:00AM to 6:00pm; Tuesdays, Wednesdays, and Thursdays from 9:00AM to 8:00PM. The Peer Mentor will be an individual whose lived experience resembles the target population - ex-offenders, substance use history, etc. The Peer Mentor will act as liaison to clients, help find community resources, and support organizing pro-social recreational activities and monthly family nights. The Peer Mentor will support clients as they enter the program, throughout their treatment, and link clients to peer support in our continuing care program. This linkage will play a critical role in clients' continued recovery process by connecting individuals to a recovery community. The Peer Mentor will also connect clients to other supportive community resources. These relationships will enable clients to build responsible, fruitful friendships with their peers who may serve as role models, conduits to other services, and linkage to continuum care. Education and Knowledge, Skills and Abilities Education Required: High school diploma and GED Lived experience similar to that of targeted population. Valid California driver's license. Skills Required: Ability to engage and motivate criminal justice involved populations. Ability to enter data into various paper and electronic systems while maintaining the integrity and accuracy of the data. Professionalism, punctuality, flexibility and reliability are imperative. Excellent verbal, written, and interpersonal skills. Integrity to handle sensitive information in a confidential manner. Action oriented. Strong problem-solving skills. Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks. Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility. Strong initiative and enthusiasm and willingness to pitch in whenever needed. Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations. Able to work within a frequently changing project scope while maintaining overall direction and structured priorities. Ability to work a flexible work week schedule, including at minimum one late day (until 8pm). Willing to work towards State Peer Mentor certification.

The Billing Specialist is responsible for managing HealthRIGHT360's clinical database/billing system, including e-Clinical works (ECW) or any other future EMR's reconciling insurance claims and tracking UDC's/UOS for HealthRIGHT 360's medical contracts. Key Responsibilities Billing Responsibilities: Under the supervision of HealthRIGHT360's Revenue Cycle Manager Manager, the billing specialist is responsible for accurate and timely scanning of EFT's, checks, EOB's, claim Inquiries, denials, RTD's and correspondence to PMG or other entities. The position is responsible by obtaining any additional information that may be needed to complete claims (Dx codes, CPT codes, note signatures, etc). Maintain and ensure proper coding for encounters including updates of ICD-10 and CPT codes. Bank Statement Reconciliations. Weekly Reconciliation the front desk cash logs, co-payments, and deposits to EMR and turn into fiscal. Along with the Revenue Cycle Manager and Directors of Operations investigate, post, and manage EMR payments and deposit into bank. Under the direction of the Revenue Cycle Manager develop and manage electronic billing system by inactivating and adding new/discontinued CPT and ICD10 codes, updating the Federal Poverty Level, Sliding Scale Fees and Charges on an annual basis. Regular management of HealthRIGHT 360's Medical Program's funding sources, including Medi-Cal, Medicare, Family PACT, Managed Care and Commercial Insurances. Daily management of Return to Clinic (RTC) errors. Daily processing of clinic/billing mail and work with PMG and Internal billing department to process ACH, remits, etc. and scan/upload to appropriate folders for processing. Under supervision of the Revenue Cycle Manager process patient refunds as necessary. Billing Credentialing: Notify PMG of all termed/hired employees. Obtain all provider materials needed for credentialing providers with all payer sources. Work with PMG on outstanding AR. Compliance Responsibilities: Ensure clinic stays in compliance with billing requirements (i.e. Medi-Cal/Medicare/HRSA compliance). Assist Medical Records department in providing billing records for patients upon request. Customer Service: Work directly with patients and Revenue Cycle Manager to address patients concerns or billing or statement concerns. As requested work with patients to explain the breakdown of fees and collect payment. And, other duties as assigned. Education and Knowledge, Skills and Abilities Education and Experience Required: Associates Degree in related field. Certificate in Medical Terminology or Billing and Coding. 2+ years of experience in accounting or billing department. Strong verbal communication. Proficient in Excel. Strong attention to detail. Excellent time management skills. Ten key experience. Data entry experience. Experience using billing software; eCW, Epic, and ClaimRemedi preferred. Desired: Bachelor's Degree in Accounting or related field Background Clearance Required: Must not be on active parole or probation Knowledge Required: Excellent command of spreadsheet applications. Culturally competent and able to work with a diverse population. Strong proficiency with Microsoft Office applications, specifically Word, Excel, Outlook and internet applications. Skills and Abilities Required: Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data. Professionalism, punctuality, flexibility and reliability are imperative. Excellent verbal, written, and interpersonal skills. Integrity to handle sensitive information in a confidential manner. Action oriented. Strong problem-solving skills. Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks. Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility. Strong initiative and enthusiasm and willingness to pitch in whenever needed. Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations. Able to work within a frequently changing project scope while maintaining overall direction and structured priorities. Desired: Bilingual. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

This Women's HOPE residential program offers specialized care to the underserved female population of San Francisco, including low-income African American and Latina women and their families/children, with a special focus on pregnant and parenting women with co-occurring substance use and psychiatric disorders. The program is gender-responsive and trauma informed, addressing substance use, trauma, mental illness, health and wellness, family reunification, parenting education, employability, homelessness, and sober living skills. The team of providers at Women's HOPE includes parenting counselors, therapists, and SUD counselors who provide wrap around services to support and empower our participants as they reach toward their goals. On-Call Client Safety Navigators (On-Call CSNs) are responsible for maintaining and assessing the safety and security of the program and its residents while providing a supportive treatment environment. Through effective communication, On-Call CSNs relay relevant information to other members of the interdisciplinary team and perform crisis intervention as needed. On-Call CSNs ensure that the treatment environment is safe and welcoming. KEY RESPONSIBILITIES Safety and Security Responsibilities: Remains alert and awake during the entire overnight shift. Performs house runs to ensure and maintain accountability of all clients and the safety and security of the facility. Coordinates fire watch with residents. Performs crisis intervention and communicates with treatment team as unforeseen situations arise. Documents client updates and incidents in the facility log daily. Performs CPR and First Aid as needed. May work weekends and holidays as needed. Treatment Setting Responsibilities: When assigned the DOT (Directly Observed Therapy), documents, and accurately distributes client money, ensures client medications is securely stored and properly accounted for and hold facility keys and floater cellular phones. Ensure all house laundry is completed. Appropriately files any outstanding paperwork. Maintains tracking sheet and sends to the appropriate departments before the end of the shift. Attends required trainings and meetings. QUALIFICATIONS Education, Certification, and Experience High School diploma or equivalent. Background Clearance Completion of a background check and livescan clearance required Knowledge Culturally competent and able to work with a diverse population. Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications. Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency. Integrity to handle sensitive information in a confidential manner. Skills and Abilities Alertness and Vigilance Crisis Management Safety and Security Awareness Communication Skills Accountability Independence and Initiative Flexibility and Adaptability Team Collaboration Bilingual - bilingual in SF county threshold languages preferred.

. JOB SUMMARY HealthRIGHT 360, a family of programs, is located across 13 different counties in California. HealthRIGHT 360 provides an array of medical and behavioral health services to some of the most marginalized populations, ranging from primary care, mental health services, detox, substance use disorder treatment in both residential and outpatient settings and transitional services for the criminal justice population. 815 Buena Vista West in San Francisco is an alcohol rehab program providing substance abuse treatment, detoxification, and a halfway house or sober living home with residential short-term treatment and residential long-term treatment. Dual diagnosis or persons with co-occurring disorders, persons with HIV or AIDS, gays and lesbians, seniors, or older adults, pregnant or postpartum women, women, men, and criminal justice clients are supported for this drug treatment center. Under the supervision of the Medical Director, Behavioral Health Nurse Director, Nurse Manager, and/or licensed nurse, the On-call Health and Wellness Coordinator (HWC) is responsible for maintaining the secure inventory of medications, medication administration records, and directly observing and documenting self-administration of medication therapies for approximately 99 clients in withdrawal management and/or treatment for substance use disorders. Provides health information within scope, supports clients in learning to coordinate their own health care, and acts as a resource in navigating the health care system. They adhere to delivering treatment and services in Trauma-Informed and Harm Reduction modalities. KEY RESPONSIBILITIES Client and Medical Responsibilities: Closely collaborates with Medication Assisted Therapy (MAT), Withdrawal Management, and other Health & Wellness teams to ensure treatment plans and medication regimens are accurately implemented on the unit. They are responsible for management of client medications, including psychotropic medications and controlled substances and associated documentation, secure storage, count/inventory, and destruction according to policy. Acts as liaison with other staff and providers to relay requested information and reports on client adherence to medications. Ensures timely TB clearance for all new admissions as needed. Responds to medical emergencies and first aid needs as needed.Administrative Responsibilities: Maintains all medication documentation, including Centrally Stored Medication and Destruction logs, Medication Self-Administration forms, Shift-to-Shift Controlled Substance Logs, Discharge/Transfer Medication forms, and various standard letters to physicians and agencies. Ensures intra-agency providers receive current medication lists and/or medication administration records prior to Integrated Care Center appointments. Audits charts for required medical documentation utilized by payors and/or regulators.Preparation Responsibilities: Perform intake, including vital signs, list chief complaints, allergies, immunization histories and complete chart forms, as appropriate to patient type. Place patients in rooms and prepare them for examination. Clean, prepare and stock examination rooms. Coordination Responsibilities: Receive and return telephone calls from patients and pharmacies. Assist in scheduling specialty appointments and consultations. Monitor and ensure quality assurance of basic clinic functions. Oversee patient flow and ensure smooth, efficient patient flow throughout patient's clinic experience.• Works collaboratively with all Health and Wellness staff.• Monitors patient medication use and helps to mitigate risk to patient by flagging high dose medications and potential medication interactions to the Director of Addiction Medicine.• Supports Medication Assisted Treatment through counseling, education, and administration of injectable medications under the supervision of the addiction provider and standing orders.• Provides appropriate client care, education and counseling.• Provides complex care and care coordination for all clients accessing healthcare services internal and external to HealthRIGHT 360.• Works closely with stat collecting and reporting contractual data as necessary.And perform other duties as assigned. QUALIFICATIONSEducation, Certification, and Experience • High school diploma or equivalent & 1 year of experience in healthcare.• First Aid certified within 30 days of employment.• CPR certified within 30 days of employment.• Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.Desired:• Medical Assistant Certification, i.e., AAMA/CCBMA Certification.• Two years of experience in a substance abuse treatment setting.• Course work in related subjects, i.e., co-occurring disorders, Trauma-Informed Care, Motivational Interviewing, HIV, HCV, Harm Reduction, etc.• Bachelor's Degree in related field.Knowledge • Knowledge of gender-responsive, trauma-informed, and co-occurring treatment preferred.

Job Description The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve. We are currently looking for qualified candidates for our Dental Clinic Manager role. Please note: This role requires applicants to be bilingual in English and Spanish. This position reports to the Dental Director and is a Regular, Full Time, Exempt role with a starting salary range of $92,208 to $101,490 with full benefits. Primary Objective: Oversee operations across MNHC's two dental clinic sites. Reporting directly to the Dental Director, this role is responsible for managing daily clinic operations, supervising front office and dental support staff, and ensuring efficient, patient-centered service delivery. The Dental Office Manager will work closely with Dentists, Dental Assistants, and administrative staff to promote high-quality care, operational effectiveness, and a positive work environment aligned with MNHC's mission and values. KEY RESPONSIBILITIES Provide day-to-day office and operational leadership and supervision of dental clinic staff, including front desk/administrative staff, dental assistants, and other support roles. Collaborate with the Dental Director to implement policies, workflows, and quality improvement initiatives that ensure safe, efficient, and patient-centered care. Manage clinic schedules, patient flow, and staff assignments to optimize productivity and patient satisfaction. Oversee front desk operations, including patient registration, scheduling, billing coordination, and insurance verification. Cover the front desk when needed at either dental clinic for absences, training, and to stay up to date on office operations. Support dentists and clinical staff in maintaining compliance with infection control, OSHA, HIPAA, and other regulatory standards. Monitor and report on key performance indicators (KPIs), such as patient access, no-show rates, productivity, and revenue cycle metrics. Lead recruitment, onboarding, training, and performance evaluations for support staff. Serve as a liaison between staff and leadership, fostering strong communication, teamwork, and problem-solving across both clinic sites Partner with MNHC's administrative and finance teams to manage clinic budgets, supply inventory, and vendor relationships. Drive continuous improvement initiatives to enhance service delivery, efficiency, and patient experience. Work closely with MNHC clinical operations leadership and attend leadership meetings to support the overall success of MNHC's strategic goals and initiatives. MINIMUM QUALIFICATIONS Bachelor's degree in health care administration, business administration, public health, or related field or any combination of education and equivalent experience in health care administration, business administration, public health. English/Spanish bilingual required. Proficiency with electronic health records (EHR) and dental practice management systems. Four years of experience in a health care setting Two years in a leadership, supervisory or management role in a healthcare setting (dental clinic experience strongly preferred). Knowledge of dental practice operations, including scheduling, billing, compliance, and/or clinical workflows. Strong leadership, organizational, and interpersonal skills with the ability to motivate and support diverse teams. PREFERRED QUALIFICATIONS Familiarity with Federally Qualified Health Center (FQHC) operations, community health, or safety-net dental services a plus. As a condition of employment, all candidates are required to provide documentation of current immunizations, including COVID-19 and TB test results valid within the last two (2) years must be submitted before the start date, as well as MMR immunization. Failure to provide this documentation may result in a delayed start or withdrawal of the job offer. To learn more about our organization, please visit our website at ************* We offer a full range of benefits which includes the following: Employee incentive program of up to $4,000 every year Annual 4% COLA increase 401(k) retirement savings plan includes a company contribution Vacation: 2 weeks annually Paid educational leave: 40 hours annually Medical insurance: zero out-of-pocket expense under the base plan Dental and vision insurance provided at no cost to the employee Life insurance includes a free basic policy with an optional voluntary plan Paid time off includes 12 paid holidays, a birthday holiday, two floating holidays and 12 sick days per year Flexible spending accounts for health and dependent care expenses Commuter benefits Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce . We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records. Powered by JazzHR oNlhsKzddm