Customer Service Advisor, IC
Mister Carwash job in Atlanta, GA
Come work for us! We're currently seeking a Customer Service Advisor. WHAT YOU WILL DO: Work with an amazing team in a fun environment. Build trusting relationships with customers and recommend products and services that best meet their needs. Create "Wow" moments for our customers by showing your commitment to outstanding service and hospitality in every interaction.
Help maintain the location's appearance and cleanliness.
Follow all Mister Car Wash safety procedures and policies, including appearance expectations.
WHAT YOU NEED:
An outgoing personality with strong people and listening skills.
The ability to connect with customers.
Attention to detail and pride in your work.
High energy and interest in being active outdoors in varying temperatures and weather conditions.
A strong work ethic and a team-player attitude.
Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours
Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head
Industrial Maintenance Technician
Mister Carwash job in Marietta, GA
Come work with us! We're currently looking for a Maintenance Technician I.As a Maintenance Technician I, you will be responsible for installing, repairing, and servicing equipment at Mister stores. You will have the opportunity to develop your skills to the expert level in order to advance to Maintenance Technician II.WHAT YOU WILL DO:
Apply knowledge of hydraulics, welding, plumbing, and other industrial fields to install and maintain car wash equipment
Travel between all stores in market to provide routine scheduled maintenance and unscheduled breakdown repairs
Build trusting relationships with the maintenance and operations team through our culture of accountability
Partner with the regional team to complete high-priority projects and implement new technology launches (minimum 10 percent out-of-market travel)
Demonstrate pride in your work and a commitment to safety
WHAT YOU NEED:
Minimum 2 years moderate- to advanced-level experience in breakdown industrial and production maintenance preferred
Moderate experience in at least four of the following competencies:
Electrical, mechanical aptitude, hydraulics, welding, pneumatics, and plumbing
The ability to juggle multiple projects while working individually and as a member of a team
A sense of urgency and dedication to minimizing site downtime
The availability to work a flexible schedule including nights, weekends, and on-call hours
Desire to be active outdoors in varying temperatures and weather conditions
The ability to lift up to 75 pounds, stand, walk, bend, kneel, crouch, crawl, twist, perform repetitive motions, see variations in color, and climb and work from ladders
Upon offer, selected candidates are required to complete a pre-hire background check and driving history review; Maintenance Technicians must maintain a valid driver's license with no restrictions as a condition of employment
Warehouse Team Leader, (Mid Shift)
McDonough, GA job
What is The World's Speed Shop ? Summit Racing Equipment - the go-to parts source for thousands of gearheads around the globe. We got here by putting the customer first: save them money on the parts they want, deliver those parts quickly, and back them with the best customer service in the industry.
Warehouse Team Lead
Schedule: Mon-Fri | 12:00pm-8:30pm
Starting Pay: $25/hour (final pay based on experience)
We're looking for a hands-on leader who can guide, support, and coordinate the team while also stepping in to complete daily workload alongside them. This role is ideal for someone who leads by example, communicates clearly, and keeps the customer experience front and center.
What You'll Do
Coordinate daily workload and staffing to ensure efficient, accurate, and safe operations.
Roll up your sleeves and process orders to meet or exceed productivity and accuracy standards.
Support leadership by helping train employees, assign work, address issues, and reinforce company behaviors, practice, and policies.
Identify operational challenges and communicate solutions that improve safety, efficiency, service, and teamwork.
Maintain accurate production and attendance information.
Promote a safe work environment through routine coaching and reporting concerns.
Operate equipment safely and assist other departments as needed.
Recommend improvements to procedures, processes, and cost-saving opportunities.
What Helps You Stand Out
Experience in distribution, warehouse operations, or leading teams is a strong plus.
Strong communication skills, problem-solving ability, and attention to detail.
Ability to work at a steady pace, lift up to 70 lbs., and perform physical tasks throughout the shift.
The Team Member Experience:
We work together to take care of our customers, our communities, and each other. When you join the team, you'll enjoy a positive, productive atmosphere where people truly believe in what they are doing. If you're passionate about providing the best experience possible to our customers and to your fellow team members, you're in the right place.
If you are an individual with a disability and need assistance interacting with our career site, please contact us by calling ************** option 2 for Human Resources.
Summit Racing Equipment and its entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyConsultant, Executive Referral Management
Atlanta, GA job
Aufgaben About Us Mercedes-Benz is USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks.
Job Overview
Create customer loyalty and promote customer retention. Respond to escalated customer concerns in an accurate and timely manner. Collaborate with the Field Team and the Dealerships to create the best resolution for all cases. Negotiate, distribute and manage a Customer One Accommodation (C1A) budget based on C1A policy and individual research.
Overall Deliverables: This content should not be construed as an exhaustive statement of responsibilities or requirements. Employees may be required to perform other job related responsibilities in order for the department to achieve its' goals.
Responsibilities:
* Manage customer inquiries and/or concerns escalated from, but not limited to, these sources: phone, Executive Management, Case Managers, Customer Care, Roadside Assistance, email, fax, white mail. Concerning, but not limited to, the following categories: product, service, recalls, sales, warranty, legal issues, public relations, various media, technical and engineering issues, warranty, marketing and special projects.
* Accurately document and update customer/vehicle information in MBUSA internal customer data systems. Ensure complete documentation of customer contact with corrections and updates, as required.
* Research all aspects of escalated cases while determining the need to involve dealerships and/or the Field. Includes, but is not limited to: investigation of customer and vehicle details, outreach to necessary departments, dealerships and Field personnel.
* Knowledgeable on all aspects of Customer One Accommodation (C1A) including, but not limited to: ability to negotiate a successful resolution with dealer personnel, MBUSA department personnel, Field personnel, and customers. Ability to communicate the value of customer retention to all internal/external groups by winning customer trust and loyalty, driving business to dealerships, and making the dealer the hero.
* Knowledgeable on all aspects of the Closed Loop Process including, but not limited to: timely follow-up of all cases in order to bring them to a successful resolution, ability to communicate and negotiate with internal and external groups and customers.
* Support and mentor Executive Referral Managers. Provide training for new staff.
Qualifikationen
Qualifications
Education
Bachelor's Degree (accredited school) with emphasis in:
* Business Administration
* Business Management
Knowledge (necessary to perform proficiently in this position)
Must have 2- 4 years (total) of experience in the following:
* Administration: General Knowledge of administrative procedures, process/project development, and system procedures.
* Business - General: General Knowledge of fundamental business practices and concepts that impact the success and profitability of the organization.
* Business Management: General Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, human resource management and efficiency and process method.
Requirements & Conditions
* Must be able to work flexible hours/work schedule
* Travel domestically
* Work weekends & Holidays when required
EEO Statement
Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.
Adv, IT Tech Management - Ordering & Wholesale
Atlanta, GA job
Aufgaben About Us Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks.
Job Overview
The Incumbent will lead implementation, support, maintenance and continuous improvement of information systems supporting VOIS applications, primarily in the Vehicle Ordering, Allocation, Wholesales, Special Sales & Retail area. This role facilitates SAP and related application initiatives in collaboration with business stakeholders and internal/external IT partners to ensure alignment with customer requirements. The incumbent will lead the development and execution of both functional and technical system components, with special emphasis in SAP VMS module, maintaining expert-level knowledge of system capabilities in accordance with Mercedes-Benz standards. They will ensure system reliability and performance, drive innovation through emerging technologies such as automation and AI and provide support to team members to ensure timely and cost-effective project delivery. The incumbent will bring expert level knowledge of SAP S/4 HANA, SAP Vehicle Management System & strong skills in SAP Sales & Distribution Module with emphasis on O2C process.
Responsibilities:
(10%) - Ability to understand business requirements and translate them into a solution. Ability to understand the breadth and depth of the deliverable and how the solution fits into the larger picture
(10%) - Responsible for the Technical & Functional aspects of the Analysis and Design Process and its associated documentation - Technical, functional specification, Test Plans, etc
(20%) - Will design robust functional solutions, troubleshoot problems and provide guidance for sustainable resolutions in the area of Vehicle ordering, wholesale, allocation, retail on the SAP implementation
(10%) - Conduct presentations to all audiences on a variety of subjects. Able to communicate with team members and business stakeholders in a clear, consistent, and professional manner.
(10%) - Work self-directed and independently, act as subject matter mentor to junior team members & SI Partners
(5%) - Act as a liaison between the business functions and the technical team. Provide ad-hoc training and user support as required
(10%) - Provide support for cross-functional issues involving MM, SD, FICO and guide technical team members (ABAP) for issue resolution
(10%) - Allocate time, prioritize tasks, and accurately scope tasks and phases of a project.
(5%) - Define and implement industry best practices and Mercedes-Benz standards into operational procedures and system operations
(10%) - Suggests tools and processes needed to improve business processes. Reviews the team's deliverables for adherence to standards and to ensure quality.
Qualifikationen
Requirements & Conditions
Must be able to work flexible hours/work schedule
Requires valid driver's license
Travel domestically
Travel internationally
Work Holidays when required
Work Holidays as scheduled
Work weekends when required
Work weekends as scheduled
Experience with Microsoft Excel, Access, Visio and PowerPoint
Good people skills, good communication skills
Education
Bachelor's/Master's Degree (accredited school) and relevant work experience with emphasis in:
SAP functional & Technical expertise in SAP VMS & SD modules
Strong understanding of vehicle lifecycle processes including procurement, sales, and inventory.
Hands-on experience with SAP VMS configuration and customization.
Familiarity with SAP SD, MM, and FI integration points.
Experience in automotive industry or similar domains is highly preferred.
Excellent problem-solving and communication skills.
Ability to work independently and in a team-oriented environment.
Knowledge (necessary to perform proficiently in this position)
Must have 6+ years (total) of experience in the following:
* Lead development and implementation of the functional and technical aspects of the systems by maintaining an expert level awareness of the functionality and system options in accordance with Mercedes-Benz standards
* Analyze complex functional/technical support & training and recommend solutions in unfamiliar environments
* Automotive industry Knowledge of vehicle process, Order to Cash process, Vehicle accounting process
High level of expertise in SAP VMS (Vehicle Management System) with hands-on experience in VMS processes and configurations
* Implementation, Migration & Support of S/4 HANA systems is mandatory, automotive industry experience is a plus
* Use agile methods to facilitate customer-centric solution development and ensure hand-over to IT operations
* Manage and report on issues and problem tickets and conduct priority sessions with business partners on change requests
* Provide 2nd level support for system issues and act as SME in SD, MM and FiCo modules of SAP.
* Exceptionally good communication and collaboration skills; and the ability to work with multiple stakeholders. Proven ability to tailor communication content to the needs of the audience
* High analytic and strategic thinking
* Independent working attitude; well-organized with attention to detail
* Able to lead, moderate and motivate colleagues
* Excellent relationship building/partnering skills
EEO Statement
Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.
Supervisor - Federal Tax Compliance
Atlanta, GA job
Aufgaben About Us: Mercedes-Benz North America Corporation is a US subsidiary of Mercedes-Benz Group AG, one of the most successful automotive companies. With Mercedes-Benz AG, the Group is one of the leading global suppliers of premium and luxury cars and vans. Mercedes-Benz Mobility AG offers financing, leasing, car subscription and car rental, fleet management, digital services for a charging and payment as well as innovative mobility services. Headquartered in Farmington Hills, Michigan, Mercedes-Benz North America Corporation (MBNAC) operates as a holding company for all Mercedes-Benz Group entities in the United States of America. MBNAC provides services to Mercedes-Benz Group subsidiaries in North America in areas such as Treasury, Tax, Accounting, Corporate Communications, Government Relations, Legal and Human Resources.
Why work at Mercedes-Benz North America Corporation?
Working at Mercedes-Benz North America Corporation is more than a job - it's an opportunity to join an innovative team where you are valued for your contributions. As an employee, you will experience career development in a positive, employee-centric environment. We're a global company that not only offers best-in-class products to our customers but also best-in-class benefits to our employees. Our employees experience a comfortable, friendly environment and relaxed, inclusive culture.
Benefits
When working at Mercedes-Benz North America Corporation, you will enjoy a comprehensive and amenity-rich benefits package offering something for every employee at each stage of their life.
As a new employee, you will have the opportunity to take advantage of the following benefits that go beyond - beginning day one:
* Get Rewarded! Competitive salary plus an annual bonus based on company performance and/or personal yearly performance
* Need a vacation? How about just some time for YOU! In addition to our vacation time, you'll receive nine (9) additional corporate holidays and six (6) Personal days, which will allow you to celebrate religious holidays or escape to the spa! Designed to be flexible, we let you decide which days are most important to you!
* Ride in Style - All employees are eligible to participate in the Mercedes-Benz Employee Lease Program
* We want you to be healthy! Outstanding medical, dental, and vision insurance, employer-paid short and long term disability plus on-site exercise facilities
* Is your family growing? Enjoy generous paid Family Leave Programs - Six Weeks for New Parents; Two Days for New Grandparents; as well as Adoption Expense Reimbursement Programs - up to $6k per child
* Want to go back to school? Tuition Assistance Scholar Program - receive up to $5,250/year in vouchers to complete business-related coursework
Job Overview:
Responsible for directing and supervising federal and international tax compliance, federal tax audits and financial reporting requirements for Mercedes-Benz North America (MBNAC) and Subsidiaries. Support tax accounting processes and deadlines. Assist with the transition of the tax department from Michigan to Atlanta.
Responsibilities:
* Supervise the consolidated MBNAC federal tax compliance and financial reporting process. Ensure accurate preparation, review and timely submission of tax returns and tax payments in compliance with US laws/regulations. Ensure financial reporting requirements are met including tax forecasts & provisions, contingency analysis and cash planning. Communicate and collaborate on tax topics. (50%)
* Support department special projects and transactions to optimize the tax position and reduce tax risk. Monitor tax legislation. Research and evaluate tax topics and impact to Mercedes. Coordinate with subsidiary locations. (10%)
* Supervise IRS tax audits for MBNAC & Subs and be liaison with the audit team. Ensure complete and timely responses to auditor requests and issue resolution. (10%)
* Support and assist with tax accounting processes including interim reporting, provisions, deferred proof, provision to return and financial statement audit requests. (10%)
* Ensure ICS compliance with Mercedes global policies. Supervise ICS process and annual documentation/testing for federal tax compliance and financial reporting. (5%)
* Assist management with transition and transformation of the tax department in Atlanta including review of compliance processes, set-up of procedures, and staffing the team. (15%)
Qualifikationen
Qualifications:
Applicants must be legally authorized to work in the U.S. at the time of application. Relocation assistance will not be provided for this position.
* Must have 7+ years of work experience with a Big 4 or regional accounting firm and/or corporate tax department
* Must have knowledge of corporate tax compliance and familiarity with accounting for income taxes
* Experience in a Senior/Supervisory role preferred
Education:
* Bachelor's Degree (accredited school) with emphasis in Accounting or Finance required
* MS in Taxation or Business or LLM in Tax preferred
* Certified Public Accountant (CPA) license required
Skills:
* Knowledge of US tax law and tax compliance processes.
* Understanding of IAS 12 and IFRS/GAAP.
* Ability to evaluate financial statement data, accounting transactions and internal controls.
* Ability to effectively research tax issues to determine treatment and impact.
* Ability to guide team members and work with cross functional groups.
* Knowledge of SAP, Corptax, Adobe and Microsoft Office preferred.
* Excellent analytical, organization and communication skills in addition to ability to solve problems and make decisions.
Posting Statement
Mercedes-Benz North America Corporation offers competitive salary commensurate with experience and a full suite of benefits including 401(K) with match, generous vacation and personal time, performance-based bonuses, a Mercedes-Benz car program and more.
EEO/Minorities/Females/Disabled/Vets
#LI-JM2
TEAM LEAD
Norcross, GA job
JOB DESCRIPTION: Team Lead
The Team Lead position supports Carwash production needs at MCCW. Their primary responsibility is to cover any operational need or area of the carwash throughout the day as they become backed up or understaffed due to the influx of guest vehicles. They also are responsible to lead by example to help management maintain company values, policies, culture, customer service, quality standards and brand image. They assist management in the training / certifying associates for their job process and procedures and coach to maintain them. This position can receive commission for memberships sold as a service specialist per the company commission program. The Team Lead position is designed to prepare the team leader for ascension into the management role.
___________________________________________________________________________________________
Reports To
General Manager and Assistant Manager
___________________________________________________________________________________________
Required Skills
Required skills include but are not limited to:
Experienced and proficient as a Service Specialist with a 10% or better membership closing percentage
Trained on production on each carwash role
Attention to production, and follow through.
Demonstrate High Standards in Brand Image, Customer Service, Facility, Service Quality, Equipment and People
Ability to lead by example and motivate hourly workforce
Ability to train and lead associates
Strong Interpersonal and Customer Service Skills
High Personal Integrity: professional, dependable, positive attitude, principle based
Excellent time management and organizational skills
Sense of Urgency and ability to multi task
Strong work ethic
_____________________________________________________________________________________
Major Tasks & Responsibilities
Duties include but are not limited to:
Perform any service role of the carwash to relieve congested areas due to influx of guests to maintain /improve productivity
Provide excellent quality and customer service at all times to ensure outstanding guest satisfaction
Follow all MCCW/CMC Operations and Service Processes per each Job Procedure Training
Perform Quality Controls checks and sales when the Manager is called away from the lot and is working in the office, tunnel or back room
Follow Safety Standards per the operations and safety manuals at all times
Follow all Safety and LOTO procedures per Operations/Safety Manual
Train, certify, coach and mentor associates on the Mr. Clean Car Wash process and procedures
Coach associates and provide feedback to maintain and improve operations, production, sales and quality
Perform opening and closing duties per the operations training manual
Greet guests with a smile using their name when possible
Verify guest satisfaction using their name, say “Thank You. How was your wash today?” while guests are in the vacuum lanes
Participate in overall site appearance/equipment (clean lot, windows, bathrooms, lobby, tunnel walls/floors/arches/equipment, reclaim trough -pit, minor painting, lawn/flower/landscape care, car wash equipment
Inform management of any issues that arise (safety, mechanical, damages, cleanliness, guest/customer service, etc.)
Any other CMC job task or duties assigned by Corporate Management/Location management
Job Requirements
Job Requirements include but are not limited to:
18 years of age minimum AND a Valid State Driver License (preferred) and/or a Carnett's Management Company Driver License/Certification are required to be eligible to drive/move vehicles on carwash property
Follow/comply with Mr. Clean/CMC Handbook, Policies, Procedures, Code of Conduct and Appearance/Uniform Standards IAW Orientation and Training
Abide to and enforce the No Cell Phone in the work areas policy
Follow all Operational Procedures/Chemical Handling per Safety and Operations Manual
Abide by the Honesty Policy
Work scheduled shifts, maintain good attendance/punctuality practices
Complete and pass the Team Lead curriculum and be certified to perform all roles of the car wash/lube center
Complete the curriculum for Express Carwash Associate and Service Specialist
Deliver high level of quality assuring guest satisfaction
Energetic, sense of urgency, bounce in your step
Flexible work schedule (days, nights, weekends, holidays)
Update personal contact information when it changes (cell #, address, etc.)
Strong Work Ethic
___________________________________________________________________________________
Scheduling, Weather, Lunch Breaks
Work week is Wednesday through Tuesday
Work Schedules are posted and copies are available no later than the Sunday before the work week is to start
It is the associates responsibility to obtain a copy of the current week and upcoming week work schedule
Requests for specific days off must be submitted in writing to your supervisor a minimum of one (1) week in advance.
The Carwash business is a weather driven business and all work is done outdoors in all types of weather therefore, no hours can be guaranteed
All associates are expected to work their scheduled hours except in cases of severe weather conditions.
We do our best to communicate prior to your shift if we are changing the operating hours of the day, splitting shifts or not requiring you to work at all. Inclement weather is to be expected throughout the spring, summer, fall and winter months of the car wash business.
Associates are required to follow the company's procedure and policy when any type of inclement weather (such as rain/snow days) affects the location's opening time schedule;
Management from your location will be responsible for contacting associates that are scheduled to work that day. The management will either indicate if the location is delaying the opening operation time or if the location will be closed for business that day.
If you do not receive a call from your manager before the start of your shift, you are required to report to work or you must contact your manager directly to determine the business's opening time. The responsibility is then placed on the associate to contact management.
If an associate does not make contact with management or decides they are not reporting to work based on the weather, the associate will be subject to disciplinary action up to and including termination. Not reporting to work a scheduled shift on an “inclement weather” day will be treated as a “no call, no show” for your shift.
Lunch Breaks: we do our best to allow associates the opportunity to eat lunch and have a break. Our guests dictate our work load so there is no guaranteed time that associates will be allotted for a scheduled lunch/break. Lunch breaks when given are to be a minimum of 30 minutes off the clock.
Associates are not required to be available or wait on the car wash property when not clocked in on the company time clock when there is a delay in the opening time, inclement weather days, associate lunch/breaks or other business operating issues.
___________________________________________________________________________________
Physical Job Requirements
Ability to work outdoors in all weather conditions and seasons (heat of the summer, cold of the winter)
Be on your feet for extended periods of time/the entire work shift
Physically able to bend, stoop, squat, kneel, reach, step to perform job duties
Ability to carry up to 50 pounds short distances
Alert and able to maneuver around moving vehicles and equipment
______________________________________________________________________________________________
Minimum Qualifications
High School Diploma or equivalent
Certified in MCCW Express Carwash Associate and Service Specialist Roles
Minimum of 18 years of age
Ability to work flexible work schedule (nights, weekends, holidays)
Auto-ApplyCar Care Specialist
Marietta, GA job
Join Our Team at Car Spa, Inc.!
Are you looking for a great entry-level opportunity where you can stay active, work outdoors, and be part of a supportive team? At Car Spa, Inc., we're dedicated to delivering top-quality service and maintaining a positive, fast-paced work environment. Whether you're starting your first job or gaining experience, we'd love to have you on board.
Position Overview
This is an entry-level position. As a Car Care Specialist, you'll play a key role in delivering a great customer experience by ensuring every vehicle leaves looking its best. This is a hands-on position that requires physical activity, attention to detail, and a commitment to cleanliness and customer satisfaction.
Key Responsibilities
Perform vacuuming, drying, window cleaning etc.
Perform quality control checks on every vehicle.
Interact with customers as needed to answer questions.
Maintain appearance and functionality of facility by picking up trash, sweeping, cleaning windows, cleaning vacuum lines etc.
Wash and fold towels.
Maintain supply of towels and cleaning chemicals needed to perform job.
Performing job functions safely, in accordance with safety guidelines.
Other duties as assigned.
What We're Looking For
No prior experience required - training will be provided
Applicants must be at least 16 years old
Reliable, coachable, and eager to learn
Comfortable working outdoors and on your feet
Work Environment
Outdoor, active role in all weather conditions
Frequent physical activity is required: bending, reaching, stooping, stretching, and stepping in and out of vehicles.
Safety is a prime concern; you must be alert, move safely around moving cars, and be able to step up into and down out of vehicles.
Perks and Incentives
Employee Discounts start right away!
Employee Referrals -Earn up to $200 per referral! Terms & Conditions Apply
Benefits (After 1 Year & Meeting Requirements)
Health, Dental & Vision Insurance
Flexible & Dependent Care Spending Accounts
Paid Time Off
No experience? No problem-apply today!
Car Spa, Inc. is an Equal Opportunity Employer.
Auto-ApplySenior Tax Accounting Analyst
Atlanta, GA job
Aufgaben About Us: Mercedes-Benz North America Corporation is a US subsidiary of Mercedes-Benz Group AG, one of the most successful automotive companies. With Mercedes-Benz AG, the Group is one of the leading global suppliers of premium and luxury cars and vans. Mercedes-Benz Mobility AG offers financing, leasing, car subscription and car rental, fleet management, digital services for a charging and payment as well as innovative mobility services. Headquartered in Farmington Hills, Michigan, Mercedes-Benz North America Corporation (MBNAC) operates as a holding company for all Mercedes-Benz Group entities in the United States of America. MBNAC provides services to Mercedes-Benz Group subsidiaries in North America in areas such as Treasury, Tax, Accounting, Corporate Communications, Government Relations, Legal and Human Resources.
Why work at Mercedes-Benz North America Corporation?
Working at Mercedes-Benz North America Corporation is more than a job - it's an opportunity to join an innovative team where you are valued for your contributions. As an employee, you will experience career development in a positive, employee-centric environment. We're a global company that not only offers best-in-class products to our customers but also best-in-class benefits to our employees. Our employees experience a comfortable, friendly environment and relaxed, inclusive culture.
Benefits
When working at Mercedes-Benz North America Corporation, you will enjoy a comprehensive and amenity-rich benefits package offering something for every employee at each stage of their life.
As a new employee, you will have the opportunity to take advantage of the following benefits that go beyond - beginning day one:
* Get Rewarded! Competitive salary plus an annual bonus based on company performance and/or personal yearly performance
* Need a vacation? How about just some time for YOU! In addition to our vacation time, you'll receive nine (9) additional corporate holidays and six (6) Personal days, which will allow you to celebrate religious holidays or escape to the spa! Designed to be flexible, we let you decide which days are most important to you!
* Ride in Style - All employees are eligible to participate in the Mercedes-Benz Employee Lease Program
* We want you to be healthy! Outstanding medical, dental, and vision insurance, employer-paid short and long term disability plus on-site exercise facilities
* Is your family growing? Enjoy generous paid Family Leave Programs - Six Weeks for New Parents; Two Days for New Grandparents; as well as Adoption Expense Reimbursement Programs - up to $6k per child
* Want to go back to school? Tuition Assistance Scholar Program - receive up to $5,250/year in vouchers to complete business-related coursework
Job Overview:
As part of the Mercedes Benz North America Tax Team, the Senior Tax Accounting Analyst will be responsible for tax accounting functions necessary to ensure income taxes are properly accounted for pursuant to IAS 12 including the preparation of tax provision calculations, interpreting tax and accounting regulations and the development of disclosures for financial reporting. Some review of monthly staff level work will also be required.
* The candidate must have a good overall understanding of International Financial Reporting Standards and internal controls and assist the team in researching the accounting treatment of various activities/programs the business is entering into and/or supporting changes to accounting guidelines/standards and their impact on MBFS financial statements.
* The candidate must assist in recording and reporting financial transactions, including the origination of the transaction, its recognition, processing, and summarization in the financial statements.
* The candidate must be able to multitask, communicate effectively and deal with time constraints. In addition, he/she must be able to work both in a group and independently.
Responsibilities:
* Prepare the tax accounting packages required for monthly, quarterly, and annual reporting of income taxes for various North American group entities, including planning periods and provision to return analysis. (60%)
* Lead or support projects focused on tax process automation and analytics, leveraging current best practices and tools (e.g., Alteryx, Power BI, or similar platforms) to enhance efficiency and accuracy in the accounting for income taxes. (15%)
* Assist as necessary in preparation of the regulatory and/or state reporting as well as the preparation of statutory financial statements for legal entity reporting. Assist in the preparation of ad-hoc analysis and information gathering for external auditors (PwC), internal customers, and other parties. (15%)
* Ensures ICFR compliance to support management's assessment on the effectiveness of internal controls over financial reporting related to tax accounting processes, including analyzing controls documentation and making recommendations to management as well as periodic reporting of findings. (10%)
Qualifikationen
Qualifications:
Applicants must be legally authorized to work in the U.S. at the time of application. Relocation assistance will not be provided for this position.
* This position requires a minimum of 5 years of comprehensive work experience in accounting or tax, with income tax experience and exposure to IFRS12 or ASC740 a plus. A CPA license and/or a Master of Taxation is preferred.
Education:
Bachelor's Degree is required, Master's Degree is preferred. Recommended majors include:
* Accounting
* Taxation
Analytical Skills:
* Advanced data analysis and financial modeling skills relevant to tax accounting.
* Experience with process automation and analytics tools (e.g., Alteryx, Power BI, or similar) is valued.
* Proficiency in Microsoft Office (especially Excel); experience with SAP and Corptax is a plus.
* Ability to interpret complex data, identify trends and variances, and communicate insights effectively.
* Strong problem-solving and project management skills.
Additional Skills:
* In-depth knowledge of U.S. GAAP and IFRS accounting issues in the financial services industry.
* Excellent oral and written communication skills.
* Ability to learn new systems and business processes quickly.
* Ability to share knowledge, and contribute to the growth of junior staff.
* Understanding of organizational structures and processes affecting financial reporting. In addition, have a sound understanding of products and
services offered by the Company to help ensure appropriate and consistent accounting and reporting treatment.
Recommended Prerequisites:
* Financial reporting analyst, external audit senior, accounting supervisor with emphasis on background in technical accounting and reporting requirements and IFRS standards, Tax Senior
Posting Statement
Mercedes-Benz North America Corporation offers competitive salary commensurate with experience and a full suite of benefits including 401(K) with match, generous vacation and personal time, performance-based bonuses, a Mercedes-Benz car program and more.
EEO/Minorities/Females/Disabled/Vets
#LI-JM2
Payroll Manager - People Solution Center
Atlanta, GA job
Aufgaben About Us: Mercedes-Benz North America Corporation is a US subsidiary of Mercedes-Benz Group AG, one of the most successful automotive companies. With Mercedes-Benz AG, the Group is one of the leading global suppliers of premium and luxury cars and vans. Mercedes-Benz Mobility AG offers financing, leasing, car subscription and car rental, fleet management, digital services for a charging and payment as well as innovative mobility services. Headquartered in Farmington Hills, Michigan, Mercedes-Benz North America Corporation (MBNAC) operates as a holding company for all Mercedes-Benz Group entities in the United States of America. MBNAC provides services to Mercedes-Benz Group subsidiaries in North America in areas such as Treasury, Tax, Accounting, Corporate Communications, Government Relations, Legal and Human Resources.
Why work at Mercedes-Benz North America Corporation?
Working at Mercedes-Benz North America Corporation is more than a job - it's an opportunity to join an innovative team where you are valued for your contributions. As an employee, you will experience career development in a positive, employee-centric environment. We're a global company that not only offers best-in-class products to our customers but also best-in-class benefits to our employees. Our employees experience a comfortable, friendly environment and relaxed, inclusive culture.
Benefits
When working at Mercedes-Benz North America Corporation, you will enjoy a comprehensive and amenity-rich benefits package offering something for every employee at each stage of their life.
As a new employee, you will have the opportunity to take advantage of the following benefits that go beyond - beginning day one:
* Get Rewarded! Competitive salary plus an annual bonus based on company performance and/or personal yearly performance
* Need a vacation? How about just some time for YOU! In addition to our vacation time, you'll receive nine (9) additional corporate holidays and six (6) Personal days, which will allow you to celebrate religious holidays or escape to the spa! Designed to be flexible, we let you decide which days are most important to you!
* Ride in Style - All employees are eligible to participate in the Mercedes-Benz Employee Lease Program
* We want you to be healthy! Outstanding medical, dental, and vision insurance, employer-paid short and long term disability plus on-site exercise facilities
* Is your family growing? Enjoy generous paid Family Leave Programs - Six Weeks for New Parents; Two Days for New Grandparents; as well as Adoption Expense Reimbursement Programs - up to $6k per child
* Want to go back to school? Tuition Assistance Scholar Program - receive up to $5,250/year in vouchers to complete business-related coursework
Job Overview:
As part of the OneHR People Solution Center team, manage the new centralized payroll team to support all US and Canadian Mercedes Benz entities. This role is to manage the work on the payroll activities by performing specific policy, process, and payment harmonization.
This job also entails the project support to ramp up the new centralized Payroll Team to support all US entities with their local payroll, create Efficiencies, drive forward our HR Outsourcing Strategy and create a unified Payroll Team for the US and Canada.
The incumbent of this role will also be responsible for the Harmonization of Payroll systems that are in use in the US after Workday Go Life.
Responsibilities:
* Manage the team supporting the payroll system and services for the entities utilizing current payroll systems in the US and Canada in compliance with internal guidelines and policies.
* Act as Transformation Manager for Payroll in the new HR TOM, create a centralized Payroll team for the US and drive forward the overall HR strategy for the People Solution Center
* Collaborate with internal SMEs to identify and implement process improvements, audit remediation requirements and other strategic
initiatives to ensure preservation of standard process environment.
* Collaborate with external payroll processing provider to resolve operational deficiencies impacting system and resource performance.
* Collaborate with external payroll processing provider to drive forward outsourcing opportunities.
* Review and approve internal controls testing as prescribed. Oversee and approve remediation activities for any control gaps
* Approve reconciled payroll tax files for further processing by external third party service provider. Functional approver for the release of funds for tax related payments.
* Build reports using reporting tools and provide analysis in a comprehensive way for the service areas. Analyze KPIs and other agreed upon metrics to identify developing trends.
* Ensure local entities are aware of new statutory requirements governing payroll activities.
* Review benchmarking activities and issue recommendations for future payroll structure.
* Support Benefits Shared Services operations, including special projects, open enrollment testing, configuration updates, and adjustments to benefit earning and deduction codes.
* Partner with Treasury to ensure timely and compliant payment and tax disbursements in alignment with Mercedes-Benz standards, including initiating and tracking manual wire transfers when funding limits are exceeded.
* Implement, monitor, and troubleshoot all system integrations with Dayforce, including HCM, retirement, employment verification, and other connected systems and vendors.
* Set up, develop and manage Payroll People Solution Center Team with team members across different US locations.
Qualifikationen
Qualifications:
This position requires a minimum of 8 to 10 years of overall work experience. Preferred experience includes:
* Knowledge of internal controls, recording and reporting of payroll transactions, including the origination of the transaction.
* Shared Service coordination experience.
* Project management experience.
* Knowledge of accounting principles.
* Knowledge of federal, state and Canadian wage law interpretation.
* Proficiency within MS Office.
* Strong analytical skills.
* Excellent verbal and written communication skills.
Education:
Bachelor's Degree is required. Master's is preferred. Recommended majors include:
* Human Resources
* Business Administration
* Accounting/ Finance/Tax
* Business/Management Information Systems
* Compensation
* Payroll
Posting Statement
Mercedes-Benz North America Corporation offers competitive salary commensurate with experience and a full suite of benefits including 401(K) with match, generous vacation and personal time, performance-based bonuses, a Mercedes-Benz car program and more.
EEO/Minorities/Females/Disabled/Vets
#LI-JM2
Carwash Associate - Express (under 18 Years of age)
Grayson, GA job
JOB DESCRIPTION: Carwash Associate - Express (under 18 years of age)
The Carwash associate position is a non-exempt hourly rate position. The carwash associate performs the duties of their position based on the Mr. Clean Carwash training. They consistently deliver fantastic quality with attention to detail with a focus on high levels of customer service while assuring guest satisfaction. A Bonus can be included in some of the different carwash positions. Express carwash positions include lot attendant, kiosk assist and POS user. The carwash associate needs to be certified in all positions and their work day can be any or all of these positions based on business and management direction.
_________________________________________________________________________________________________________________________________________________________________________
Reports To: General Manager and Manager on Duty
_________________________________________________________________________________________________________________________________________________________________________
Major Tasks & Responsibilities Carwash duties include but are not limited to:
Provide excellent quality and customer service at all times for all positions
Follow all MCCW/CMC training for each position
Follow Safety Standards per operations and safety manuals
Ensure high quality results on every guest vehicle
Maintain a clean and safe work area at all times
Uphold Brand Standards of the company
Enthusiastically greet guests with a smile and at your service attitude
Greet customers and thank them for their business
Greet guests in the self vacuum lanes, maintain the area cleanliness, keep towels and products clean and available
Explain services, memberships and programs to guests
Update membership plans when needed for guests
Help maintain overall site appearance (clean lot, windows, bathrooms, lobby)
Ability to work outdoors in all weather conditions and seasons (heat of the summer, cold of the winter)
Be on your feet for extended periods of time/the entire work shift
Physically able to bend, stoop, squat, kneel, reach, step to perform job duties
Any other job task or duties assigned by Management
Minimum Qualifications
Must be a minimum of 16 years of age
Ability to work flexible work schedule (evenings, weekends and holidays)
Auto-ApplyAdv, Application Integration & Solution Analyst
Atlanta, GA job
Aufgaben About Us Mercedes-Benz is USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks.
Job Overview
The Application Integration & Solution Analyst will be responsible for designing, implementing, sustaining and enhancing complex SAP solutions and associated landscapes across multiple global SAP systems for Supply Chain, Finance & Controlling and other Mercedes global templates. The incumbent will execute the functions associated with SAP Administration for multiple Mercedes subsidiaries. Provide around-the-clock technical support and expert consulting as necessary in order to ensure that the SAP system, database, security and system interfaces function properly. The incumbent will design the architecture of SAP applications and interfaces to peripheral systems. Will be responsible to coordinate with IT service partner to ensure quality and on-time delivery. Collaborate across IT groups including with network, datacenter, functional, development teams and key business users.
Responsibilities
Technical & Subject Matter Expertise
* Provide in-depth consulting in technical and operational topics for multiple components of SAP systems, application servers, network layers and interface with SAP and non-SAP 3rd party products.
* Act as subject matter expert for mission critical business systems and interfaces
* Provide expert guidance around key business processes implemented, architectural topics and solutions implemented
* Define guidelines for system parameters, establish trends and refine them accordingly from time to time considering industry best practices
System Integration solutions
* Develop solutions for system integration between SAP and other SAP and non-SAP systems
* Collaborate with application teams, ITT and SAP ECS, TAF teams to design and implement the system integration solutions
* Provide guidelines, KPIs for measuring efficiency and optimizing process flows
* Provide subject matter expertise in interface set-up and related topics
Partner Delivery
* Work with SI Partner to ensure timely response and delivery of SAP Administrative tasks
* Ensure that system indicators are within threshold and work with SI-Partner as necessary to optimize
* SPOC for local SAP Technical and Integration topics and Major Incident Management for SAP Administrative issues
Collaborate with Application teams, project managers and SI-Partner on defining and delivering project commitments for SAP technical topics
System Security
* Security hardening at application, like gateway and message server security, ports, identifying and implementing OSS notes related to SAP security from the marketplace.
* Evaluating and implementing Cyber Security Goals
* Experience with SAP GRC, designing new roles, and analyzing existing SAP roles and recommend redesign based on best security standards and make sure system, data and application security is not compromised.
Implementing SOX compliance policies and procedures.
Collaborate with SI-Partner to ensure the identified and recommended security parameters are accurately implemented.
Architectural Responsibilities
* Performs complex design, implementation and maintenance of multiple functional systems to ensure business needs are met.
* Serves as subject matter expert on production systems, processes, network architecture, and interface capabilities.
* Researches and understands the business environment including target environment and ensure performance criteria and address relevant issues effectively.
* Research new technology or development tools to remain informed of current trends in the market place.
Contingency Solutions
* Manage the Disaster Recovery (DR) Process for the SAP systems including updating of the DR plan, periodic testing and activation in the event of an emergency.
* Draw alternative and contingency plans for the middleware and process integration systems by working with datacenter teams
Futuristic Solutions
* Provide expert solutions for SAP environments supporting the transformation phase of the systems.
* Work with Automation & innovation teams to design platforms for automation and other proposed tools
* Collaborate with SI partner while implementing innovative solutions and automations by providing expertise on SAP environments
Qualifikationen
Requirements & Conditions
Requirements & Conditions
Must be able to work flexible hours/work schedule
* Requires valid driver's license
* Travel domestically
* Travel internationally
* Work Holidays when required
* Work Holidays as scheduled
* Work weekends when required
* Work weekends as scheduled
* Experience with Microsoft Excel, Access, Visio and PowerPoint
* Good people skills, good communication skills
Education
Bachelor's Degree (accredited school) or equivalent work experience with emphasis in:
Computer/Information Science, Information Technology, Management Information System (MIS)
7+ years of experience in SAP Basis administration, managing large-scale global SAP systems. Experience working with onsite and offshore teams.
Knowledge (necessary to perform proficiently in this position)
Must have 7+ years (total) of experience in the following:
* Administration Knowledge of administrative procedures, process/project development, and system procedures.
* Business - General Knowledge of fundamental business practices and concepts that impact the success and profitability of the organization.
Job Competencies and Core Behaviors
* Job Competencies:
* Adaptability
* Analysis & Problem Assessment
* Innovation
* Planning & Organizing
* Problem Solution
Core Behaviors:
* Sees the "big picture" and thus understands relevant interrelationships. Participates actively in the development of a realistic strategy which ensures the long-term sustainability of the organization. Acts responsibly towards community, environment and key stakeholders.
* Anticipates and addresses needs of customers and business partners. Focuses on customer benefit. Understands the global industry and competitive landscape and recognizes the implications for the organization. Builds and maintains strong relationships with key contacts outside the organization
* Encourages innovation, creativity and "out-of-the-box" thinking. Perceives and capitalizes on trends relevant to own area of business. Uses effective strategies and methods to achieve the necessary change. Engages other relevant partners and wins their commitment. Cuts through ambiguity and paradoxes to speed up implementation.
* Sets high standards and achievable goals for oneself. Contributes to a bond of excitement, pride and inspiration, Demonstrates a high level of performance and inspires others to similar achievement through own dedication. Gives constructive feedback. Recognizes the abilities of colleagues and supports them.
* Cooperates closely and shares best practices across regions, divisions and functions. Demonstrates and supports an environment of "lessons learned" and continuous performance improvement. Places company interests above departmental interests. Contributes to an atmosphere of team spirit and common responsibility for results. Actively promotes an inclusive environment and capitalizes on diversity.
Skills, Abilities and MBUSA Knowledge
Analytical Skills:
Ability to collect data and establish facts and identify trends and variances
Ability to integrate information from a variety of sources with varied levels of complexity
Ability to review and interpret and evaluate statistical information
IT Skills:
Ability to incorporate new technology into current and future business applications
Ability to develop and execute hardware and/or software test plans and test specifications
Project Management Skills:
Ability to develop plans/projects from conceptualization to implementation
The fully trained individual must develop and maintain comprehensive knowledge of:
* Company Policies & Procedures
* Company Mission, Goals & Vision
* Departmental practices/procedures and how they apply to customers
* Interdepartmental relationships and their effect on company, departmental and individual goals
* Software that is applicable to the job
EEO Statement
Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.
Assistant Manager
Marietta, GA job
Join Our Team at Car Spa, Inc.! We're more than a car wash - we're a growing team passionate about top-tier service and customer satisfaction. If you're hands-on and want to thrive in a fast-paced environment, we want you on our team!
Position Overview
As Assistant Car Wash Manager, you'll support the General Manager in daily operations, lead a high-performing team, and ensure customers leave happy and vehicles spotless.
Key Responsibilities
Act as Manager-on-Duty in GM's absence
Lead and coach team members
Ensure top-notch customer service and resolve concerns
Maintain safety and operational standards
Manage equipment and inventory
Recruit, train, and develop staff
Support profitability goals and performance metrics
Perform general car wash duties as needed
What We're Looking For
Entry-level; No prior management experience required
High school diploma or equivalent
Reliable, coachable, and eager to grow
Comfortable working outdoors and on your feet
Flexible availability (days, nights, weekends, holidays)
Work Environment
Outdoor, active role in all weather conditions
Frequent physical activity is required: bending, reaching, stooping, stretching, and stepping in and out of vehicles.
Benefits
Employee Discounts start right away!
Benefits (After 1 Year & Meeting Requirements)
Health, Dental & Vision Insurance
Flexible & Dependent Care Spending Accounts
Paid Time Off
Bonus Opportunity
Earn performance-based bonuses every 4 weeks!
Ready to grow with us? Apply now and join a company that values your dedication and leadership.
Car Spa, Inc. is an Equal Opportunity Employer.
Auto-ApplyBrand Experience Junior Associate Consultant (Intern)
Atlanta, GA job
Aufgaben About Us Mercedes-Benz is USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks.
Department Summary
The Branded Experience Marketing (BEM) team is dedicated to creating immersive, impactful brand experiences that strengthen customer engagement and loyalty. Our mission is to connect audiences with the brand through meaningful interactions that inspire trust, drive awareness, and deliver measurable business results.
Mercedes-Benz USA Brand Experience Marketing/Brand Communication Junior Associate Consultant Overview and Responsibilities
This Junior Associate Consultant (JAC) will be a dynamic and detail-oriented contributor who supports the Branded Experience Marketing (BEM) team across a variety of high-profile initiatives. This role is ideal for someone passionate about luxury branding, motorsports, and experiential marketing, with a strong aptitude for logistics and operational excellence.
Responsibilities
* Support monthly fleet invoicing processes, including data validation, reconciliation, and coordination with internal finance teams.
* Manage F1 ticketing logistics for U.S.-based races, including allocation, distribution, and guest communications.
* Provide ad hoc support across BEM programs.
* Lifestyle: Brand Ambassadors, Hotel Program, Product Placements, Licenses, Pebble Beach
* Sports: Mercedes-Benz Stadium, Masters Tournament, other Sponsorships
* AMG Experience: On Track, On Road, IMSA, other Sponsorships
* Formula 1 & Product: F1 US Races
* Assist with vendor communications, budget tracking, and internal reporting.
* Collaborate cross-functionally with marketing, PR, and event teams to ensure seamless execution of branded experiences.
Qualifikationen
Required Qualifications:
* Recently graduated with a Bachelor's Degree or enrolled in a Graduate program, preferably in Marketing, Business, Communications, or a related field.
* Available from January 2026 to December 2026
* Able to work a hybrid in-person schedule, up to 28 hours per week.
* Must provide proof of proficiency, such as a portfolio, recommendation letters, or relevant project experience.
* Strong organizational skills and attention to detail.
* Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook).
Preferred Skillset
* Proven ability to manage multiple tasks and deadlines in a fast-paced environment.
* Strong oral and written communication skills.
* Experience with event planning, ticketing platforms, or invoicing systems is a plus.
* Familiarity with motorsports or luxury brand marketing is highly desirable.
* Collaborative mindset with a proactive approach to problem-solving.
EEO Statement
Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.
Principal, Sales Business Development - Field (Wisconsin)
Atlanta, GA job
Aufgaben About Us Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top- notch individuals to join the Mercedes-Benz Team and uphold these hallmarks.
Job Overview:
Maximize the performance and growth of the Mercedes-Benz USA New Car and Wholesale business by driving revenue opportunities across New and Pre-Owned vehicle sales, digital services, vehicle accessories and customer loyalty instruments (i.e. service contracts, subscriptions) while maintaining a continuous focus on enhancing customer satisfaction as a key driver for retention and long-term brand loyalty.
Ensure that dealer partners are high-performing, profitable, well-trained, client/community-focused, and competitively positioned in the market. Lead the implementation of policies, processes, and programs that facilitate the successful execution of MBUSA's network strategy while achieving the business objectives defined by the Sales, Customer Services, MB Academy, Network and Marketing teams.
This role requires a balanced approach of both onsite and virtual support of assigned dealers to ensure continuous dealer engagement and development, capitalizing on business opportunities, and fostering long-term growth across all revenue streams- New/Pre-Owned vehicles, digital services and customer retention instruments (i.e. service contracts and subscriptions)-while focusing on maximizing customer retention and satisfaction. Working collaboratively across MBUSA teams, including Sales, Pre-Owned, Customer Services, Distribution, Network, Training, and Marketing to identify, apply, and leverage strategies, resources and tools that positively impact sales, profitability, customer retention, and market/business growth.
Drive the implementation of industry-leading retail network strategies that support MBUSA's and Mercedes-Benz AG's sales, service, product, parts, programs, and digital services objectives, including solutions that deliver a superior online-to-offline (O2O) customer experience.
Field support role with frequent travel - Based in Wisconsin area
Responsibilities:
Business Development & Performance Consulting (75%) Expectations
* Field-based, with up to 75% travel to dealers and dealer groups, providing direct on-site (or virtual) support to foster business development and performance improvements. Focus on increasing the sales of New and Pre-Owned vehicles, digital services, vehicle accessories and customer loyalty instruments (i.e. service contracts, subscriptions), while identifying innovative methods to reach new customers and drive revenue growth.
* Partners with MBUSA headquarter teams to implement strategic business initiatives and identify growth opportunities, particularly in New and Pre-Owned vehicle sales, digital services, vehicle accessories and customer loyalty/retention instruments (i.e. service contracts, lease-end programs, subscriptions).
* Collaborates with dealers/MBUSA to optimize vehicle allocation, secure wholesale acceptance, and align inventory with market demand. Consults, guides, and educates dealers to adopt new approaches to improve sales performance and operational efficiency to maximize customer reach and market share within defined corporate strategies, guidelines, and processes.
* Works closely with dealers to analyze market trends and customer demographics, helping them identify product needs and develop tailored strategies to maximize market potential, conquest opportunities, and exceed customer expectations and share this information with MBUSA partner departments to ensure market needs are met.
* Builds and maintains strong, supportive relationships with dealership management, operational teams, and vendor partners. Focuses on fostering long-term partnerships that drive sustained profitability, maximize sales of vehicles/services/subscriptions/ contracts, attract new customers and boost customer loyalty.
* Accountable for implementation of strategic plans/messaging, guiding dealers through performance initiatives, process improvements, and targeted business development efforts. Provides input to, and is accountable for, implementation of corporate strategies/programs/policies to increase the sales of New and Pre-Owned vehicles, digital services, vehicle accessories and customer loyalty instruments (i.e. service contracts, subscriptions) while always 'on-the-hunt' for new and innovative revenue streams and ways to improve overall customer satisfaction and retention.
* Provides expert consultation to dealership leadership, emphasizing strategies/programs to increase New and Pre-Owned vehicle sales, digital services, vehicle accessories, customer loyalty instruments (i.e. service contracts, subscriptions), optimize product allocation and streamline business operations. Drives the adoption of new business models to enhance revenue generation.
* Focuses on improving operational KPIs and customer experience indices (CEI) to drive higher sales volumes, increased customer satisfaction and long-term loyalty. Explores creative approaches to achieve same.
* Collaborates with Network, Sales, Pre-Owned, Customer Services, and Marketing teams to analyze performance trends, interpret data, and provide actionable insights that support dealer growth in sales and service.
* Identifies, and works collaboratively with MBUSA HQ departments, to define and implement strategies to access untapped customer segments.
* Designs and implements actionable business plans that align with MBUSA's objectives for increased of New and Pre-Owned vehicle, digital services, vehicle accessories and customer loyalty instruments (i.e. service contracts, subscriptions).
* Supports dealers in executing effective marketing initiatives and sales strategies, with an emphasis on increasing sales of New and Pre-Owned vehicles, digital services, vehicle accessories and customer loyalty instruments (i.e. service contracts, subscriptions).
* Ensures consistent growth in dealer performance by focusing on corporate defined KPIs attracting new customers, increasing service capacity, identifying untapped revenue opportunities, and maintaining high-quality service to reduce vehicle repurchase risk.
* Identifies dealer training and development needs, offering tailored support to improve market share, sales volumes, and customer retention. Focuses on understanding local market dynamics and customer preferences to implement effective business development strategies/initiatives.
* Drives the execution of strategic business plans, securing buy-in from dealership leadership, and equipping dealers with the tools and knowledge necessary to meet short-term sales objectives and achieve sustainable, long-term growth. Encourages adoption of new ideas and approaches to maximize revenue opportunities.
Process/Program Compliance (10%)
* Utilizes MBUSA defined tools, methods, and policies in consulting dealers to improve their dealer performance, driving business development actions, and ensuring dealer success.
* Implements processes that focus on long-term sustainability, business growth, and performance/experience consistency across MBUSA's network.
* Maintains accurate and timely documentation of all projects, onboarding efforts, and performance improvement strategies to ensure efficient execution and tracking of business objectives.
* Regularly collaborates with internal teams to align and optimize standardized processes that drive revenue, market growth, and improved dealer performance.
Facility Management & Brand Compliance (5%)
* Ensure that dealership facilities consistently meet Mercedes-Benz brand standards, maintaining a high-quality, professional environment that aligns with the company's image and customer experience expectations.
* Regularly assess and inspect dealership buildings, interior, and exterior areas, ensuring that they adhere to brand guidelines for aesthetics, cleanliness, and overall presentation.
* Support dealers by identifying and addressing any areas of non-compliance with brand standards, including showroom layout, signage, lighting, and facility design.
* Ensure that all dealer contacts and facilities interactions focus on compliance with Mercedes-Benz's brand identity, health, safety, and environmental regulations.
* Provide training and guidance to dealership staff on facility-related processes and protocols, ensuring consistent adherence to brand standards during everyday operations.
* Frequent alignment with Dealer Development Project Managers to ensures that all facility upgrades, repairs, and maintenance activities are in line with MBUSA's long-term brand strategy and operational needs, balancing brand requirements with operational efficiency.
New Dealer Onboarding (5%)
* Collaborates with HR Business Partners, Network, Sales, Pre-Owned, Customer Services, and Marketing teams to develop and execute a standardized, efficient new dealer onboarding process.
* Ensures all new Dealer Points are equipped with the necessary inventory, training, tools, and systems prior to the grand opening or certificate of occupancy date, setting the stage for early success and revenue growth.
* Supports new dealers in maximizing their initial customer base and sales performance by providing tailored, strategic business development support.
Team / Cultural Development (5%)
* Fosters a culture of collaboration, innovation, and transparency within the organization, driving initiatives that support both team development and long-term business success.
* Leads projects with a focus on transformation, with the target of continually improving the business and cultivating a forward-thinking environment for all employees.
Qualifikationen
Qualifications
Education
* Degree in Automotive Management, Business Management, Finance, Economics, Retail Operations, Statistics, Engineering, or a related field preferred; or a minimum of 10 years of relevant experience.
* Strong understanding of automotive retail, with an emphasis on New Vehicle Sales, Pre-Owned vehicles, parts and service, and customer experience. A deep understanding of business principles that drive success and profitability in a dealership environment is essential.
Experience
* Over 7 years of proven experience in Sales & Aftersales Retail/Wholesale operations, with a focus on business development and increasing revenue.
* A minimum of 5 years with Mercedes-Benz USA or Mercedes-Benz AG, or equivalent OEM experience, with a demonstrated track record of success in driving dealer growth and profitability.
* Expertise in retail sales, aftersales, and marketing processes, with experience leading teams (direct or indirect) to achieve performance goals and grow the customer base.
* Proven ability to communicate and collaborate with C-level executives and senior leadership to align on business development strategies.
Skills
* Self-Motivated and Go-Getter mentality are critical to success in this role.
* Proficient at building and maintaining collaborative relationships with internal and external stakeholders, with a primary focus on growing dealer businesses, increasing market share, and optimizing sales and marketing operations.
* Deep passion for the automotive industry and customer-centric sales practices, with a strong understanding of sales and marketing operations and understanding of their contribution to dealership profitability.
* Advanced experience in market research, data analysis, and performance metrics to identify opportunities for revenue growth and customer retention.
* Proven ability to forecast, assess risks, and manage business growth in dynamic market environments.
* Strong business development skills, enabling the identification and implementation of strategies to expand dealership revenue streams and attract new customer segments.
* Skilled at uncovering innovative revenue-building opportunities by analyzing market trends, enhancing dealership operations, and introducing customer-focused offerings.
* Proficient in gaining buy-in for new ideas and approaches to business operations through effective communication, data-backed insights, and collaborative engagement with stakeholders.
* Exceptional organizational and planning skills with the ability to manage multiple priorities and lead cross-functional projects to completion.
* Strong public speaking and communication skills, particularly in delivering persuasive, data-driven presentations to senior management and dealership leadership.
* Ability to drive business decisions with a holistic view of market needs, engineering solutions, quality control, and strategic priorities in the automotive retail and service sectors.
Additional Information
Special Knowledge
Knowledge/awareness of federal and state Franchise laws is a plus.
EEO Statement
Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.
Loader/Prep/Kiosk Assist
Canton, GA job
JOB DESCRIPTION: Loader/Prep/Kiosk Assist
The Loader/Prep/Kiosk Assist position is a non-exempt hourly rate position in which the associate is able to cover the activities of the tunnel entrance and provide assistance to guests at the kiosk. They guide guests onto the conveyor using the approved hand signals and provide them with safety and tunnel exit instructions, Prep vehicles for the tunnel as needed per training and add damage tickets as needed. Associate is responsible in preventing damages to tunnel equipment and guest vehicles prior to going through the tunnel by doing safety walk and ensuring potential and pre-existing vehicle damage is taped/identified IAW Loader/Prep Training.
Reports To
Location General Manager, Car Wash Manager/Assistant, Manager on Duty
Major Tasks & Responsibilities
Duties include but are not limited to:
Provide excellent quality and customer service at all times
Follow all MCCW/CMC Operations and Loader/Prep/Kiosk Assist Job Procedure Training
Follow Safety Standards per the operations and safety manuals at all times
Direct/guide guests onto the tunnel conveyor using hand signals IAW Onboarding and Loader Training
Enter and drive vehicles onto and off the conveyor when needed, move vehicles into position as needed if CMC driver certified
Use CMC/MCCW Driving Standards when moving a guest vehicle
Perform all tasks associated with loading/prepping/sending vehicles through the wash tunnel per Loader/Prep/Kiosk Assist Curriculum
Give verbal safety instructions to every guest entering the tunnel and thank them for their business per training
Perform all opening/closing duties as per training
Engage the e-stop button whenever a tunnel issue occurs, you are working inside the tunnel (cleaning, looking for car parts, etc.) or an unusual sound is heard
Maintain Brand Standards and a clean, safe work area at all times at tunnel entrance and kiosk area
Maintain all applicable equipment (prep gun, bug sprayers, prep soap bucket)
Keep loader supplies stocked during the day
Assist at the kiosk when no cars in the que to load at the tunnel
Help maintain overall site appearance (clean lot, windows, bathrooms, lobby, tunnel walls/floors/ arches/ equipment, tunnel “pit”; minor painting, lawn/flower/landscape care)
Inform management of any issues that arise (safety, mechanical, damages, cleanliness, guest/customer service, etc.)
Any other CMC job task or duties assigned by Management
Job Requirements
Job Requirements include but are not limited to:
18 years of age minimum AND a Valid State Driver License (preferred) and/or a Carnett's Management Company Driver License/Certification are required to be eligible to drive/move vehicles on carwash property. Non drivers will have a “red dot” on their name tag and are not authorized to drive/move a vehicle on the property at any time. No exceptions.
Follow/comply with Mr. Clean/CMC Handbook, Policies, Procedures, Code of Conduct and Appearance/Uniform and Brand Standards IAW Orientation and Training
Abide to the No Cell Phone in the work areas policy
Follow all Operational Procedures/Chemical Handling per Safety and Operations Manual
Maintain good attendance/punctuality practices
Abide by the Honesty Policy
Be certified to perform Loader/Prep/Kiosk Assist job duties by completing and passing the training (onboarding, safety, Loader/Prep/Kiosk e-learning, complete hands on for all roles)
Deliver high level of quality assuring guest satisfaction
Energetic, sense of urgency, bounce in your step
Flexible work schedule (days, nights, weekends, holidays)
Update personal contact information when it changes (cell phone, address, etc.)
Strong Work Ethic
Scheduling, Weather, Lunch Breaks
Work week is Wednesday through Tuesday
Work Schedules are posted and copies are available no later than the Sunday before the work week is to start
It is the associate's responsibility to obtain a copy of the current week and upcoming week work schedule
Requests for specific days off must be submitted in writing to your manager a minimum of one (1) week in advance
The Carwash business is a weather driven business and all work is done outdoors in all types of weather therefore no hours can be guaranteed
All associates are expected to work their scheduled hours except in cases of severe weather conditions
We do our best to communicate prior to your shift if we are changing the operating hours of the day, splitting shifts or not requiring you to work at all. Inclement weather is to be expected throughout the spring, summer, fall and winter months of the car wash business.
Associates are required to follow the company's procedure and policy when any type of inclement weather (such as rain/snow days) affects the location's opening time schedule;
Management from your location will be responsible for contacting associates that are scheduled to work that day. The management will either indicate if the location is delaying the opening operation time or if the location will be closed for business that day.
If you do not receive a call from your manager before the start of your shift, you are required to report to work or you must contact your manager directly to determine the business's opening time. The responsibility is then placed on the associate to contact management.
If an associate does not make contact with management or decides they are not reporting to work based on the weather, the associate will be subject to disciplinary action up to and including termination. Not reporting to work a scheduled shift on an “inclement weather” day will be treated as a “no call, no show” for your shift.
Lunch Breaks: we do our best to allow associates the opportunity to eat lunch and have a break. Our guests dictate our work load so there is no guaranteed time that associates will be allotted for a scheduled lunch/break. Lunch breaks, when given are to be a minimum of 30 minutes off the clock.
Associates are not required to be available or wait on the car wash property when not clocked in on the company time clock when there is a delay in the opening time, inclement weather days, associate lunch/breaks or other business operating issues.
Physical Job Requirements
Ability to work outdoors in all weather conditions and seasons (heat of the summer, cold of the winter)
Be on your feet for extended periods of time/the entire work shift
Physically able to bend, stoop, squat, kneel, reach, step to perform job duties
Minimum Qualifications
Minimum 18 years of age - Car Wash experience is a plus.
Auto-ApplySite Manager Job
Dallas, GA job
Apply Now Why You'll Love This Job Do you have a natural ability to lead people and promote the delivery of exceptional customer service? If so our Site Manager position at ZIPS Car Wash located at 8875 Dallas Acworth Hwy, Dallas, GA, is the perfect position for you!
As our Site Manager, you will oversee the day-to-day operations of the car wash, maintain cleanliness and functionality of the property, and offer assistance throughout the entire car wash process. In this customer-focused setting, you have the opportunity to cultivate a sense of trust while being recognized and rewarded for your service!
Starting pay for this position is: $45,000 / year + Bonus & Commission Pay!
* Pay may vary based on experience.
Rewards for YOU:
* Competitive Pay
* Incentive/Commission Pay
* DailyPay. Get paid daily!
* Tuition Reimbursement
* Free Car Washes
* 401K Match
* Health, Dental and Vision insurance
* Paid Time Off
Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best. Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated!
Bring JOY to YOUR Journey and apply today for our Site Manager position!
Responsibilities
* Maintain all aspects of the site to ensure it runs beautifully
* Recruiting, interviewing, hiring, performance managing site level team members
* Training of Customer Service Associates, Leads and Assistant Managers and provide ongoing education
* Creates team member schedules, assigning schedules and responsibilities to team members
* Giving team members financial goals and sales targets to meet on a scheduled basis
* Open and close the site and facilitate daily operations
* Perform minor equipment repairs as trained and directed
* Engage customers while selling and promoting our Unlimited Wash Club
* Monitor and control daily labor percentages and preventative wash maintenance
* Ensure timely completion of daily, weekly, and monthly reporting as required
* Consistently and correctly uphold and enforce company policies
* Monitor, control, and troubleshoot chemicals daily
* Safely and efficiently load every vehicle with clear hand signals and a smile
* Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests
* Managing the overall performance of the site
Skills & Qualifications
* 2 years of experience in a management role
* 3 years of sales or customer service experience
* Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment
* High School Diploma or Equivalent
* Preferred: Associate degree or higher in business or related field
* Preferred: Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
* Preferred: Car Wash experience
SM_GADAL_DallasAcworth
Job number: 156472
Apply Now
Carwash & Lube Management
Grayson, GA job
JOB DESCRIPTION: CW Managers / Lube Managers
The Location Carwash & Lube Managers are responsible for the day to day operations of business, for attaining sales/profit goals, hiring, training and sustaining staffing while maintaining company values, policies and culture.
Managers use their leadership and adherence to company principles, values and policies to deliver high quality
with attention to detail in an acceptable time frame. This position can be hourly non-exempt or salary exempt
depending upon the level of management. Managers qualify for bonus based on profitability.
______________________________________________________________________________________
Reports To Location Operator
______________________________________________________________________________________
Major Tasks &
Responsibilities Responsibilities include but are not limited to:
• Provide excellent quality and customer service at all times to ensure outstanding guest satisfaction with
attention to detail
• Manage the overall site operations, production, labor and profitability
• Follow all procedural, operational and safety training
• Train/certify, coach and mentor associates on process and procedures
• Complete daily, weekly and monthly administrative tasks
• Maintain a clean and safe site at all times (tunnel, equipment, lot, lobby, restrooms, etc.)
• Respond to / relieve congested areas due to fluctuations in business flow
• Maintain overall site appearance/equipment
• Any other job task assigned by Corporate /Location Management
______________________________________________________________________________________
Physical Job
Requirements • Ability to work outdoors in all weather conditions and seasons (heat of the summer, cold of the winter)
• Be on your feet for extended periods of time/the entire work shift
• Physically able to bend, stoop, squat, kneel, reach, step to perform job duties
• Ability to carry up to 50 pounds short distances
• Alert and able to maneuver around moving vehicles and equipment
______________________________________________________________________________________
Minimum
Qualifications • Ability to work flexible work schedule (nights, weekends, holidays)
• Must pass pre-employment background check / drug screen
______________________________________________________________________________________
Auto-ApplyCar Wash Second Assistant Manager
Riverdale, GA job
Join Our Team at Car Spa, Inc.!
We're more than a car wash - we're a growing team passionate about top-tier service and customer satisfaction. If you're hands-on and want to thrive in a fast-paced environment, we want you on our team!
Position Overview
As a Car Wash Seconds Assistant Manager, you'll support the General Manager and First Assistant Manager in daily operations, lead a high-performing team, and ensure customers leave happy and vehicles spotless.
Key Responsibilities
Lead and coach team members
Ensure top-notch customer service and resolve concerns
Maintain safety and operational standards
Manage equipment and inventory
Train and develop staff
Support profitability goals and performance metrics
Perform general car wash duties as needed
What We're Looking For
Entry-level: No prior management experience required
High school diploma or equivalent
Reliable, coachable, and eager to grow
Comfortable working outdoors and on your feet
Flexible availability (days, nights, weekends, holidays)
Work Environment
Outdoor, active role in all weather conditions
Frequent physical activity is required
bending, reaching, stooping, stretching, and stepping in and out of vehicles.
Benefits
Earn performance-based bonuses every 4 weeks!
Ready to grow with us? Apply now and join a company that values your dedication and leadership.
Car Spa, Inc. is an Equal Opportunity Employer.
Auto-ApplyAdv, Enterprise Architect
Atlanta, GA job
Aufgaben About Us Mercedes-Benz is USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks.
Job Overview
As the Enterprise Architect, you will play a critical role with strategic architectural decisions and help us develop scalable and extensible solutions, evaluate new technologies and tools. Analyze current IT landscape and create strategic future roadmap for applications. Develop standards and processes for managing Enterprise's IT portfolio.
Responsibilities
* Create and maintain future strategic enterprise roadmaps and blueprints for application landscape.
* Evaluate new Technology and suitable tools and recommend for the Enterprise.
* Establish and enforce IT policies, standards, and guidelines to ensure compliance with regulatory requirements and industry best practices.
* Taking responsibility for strategic architectural decisions and helping us develop scalable and extensible solutions.
* Provide technical leadership and guidance to project teams to ensure alignment with architecture standards.
* Establish and enforce governance processes for technology and solutions.
* Execute digital modernization efforts, including API delivery, middle-ware migration to cloud platforms, and the integration of AI/ML capabilities for smarter, adaptive, and more automated workflows.
* Create automation frameworks to produce scalable, repeatable solutions that accelerate software development cycle.
* Stay current with emerging technologies in cloud integration, generative AI, and intelligent automation, and apply innovative solutions to enhance integration efficiency and platform capabilities.
Qualifikationen
Qualifications
* 5-7+ years of technical solutions experience including 3+ years of relevant Enterprise Architecture role including areas of data, integration, Cloud, architecture frameworks, and infrastructure.
* Bachelor's in engineering, computer science or equivalent.
* Strong background in systems engineering , enterprise solutions and stakeholder management
* Deep familiarity with IT environment, networks, cloud platforms(AWS/Azure), data architecture, Service oriented Architecture and IT solution development.
* Track record of building prototypes, leading technical initiatives and new tool evaluations
* Strong analytical and problem-solving skills with experience working in Agile/SCRUM environments.
* Strong communication and presentation skills
* Familiarity with various languages/frameworks( e.g Java, React, Angular, Spring boot)
EEO Statement
Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.