Information Technology/Support Technician jobs at Mister Car Wash - 285 jobs

End User Services - Onsite IT Support Technician
General Motors 4.6
Pasadena, CA jobs
**The Role** General Motors is seeking a highly motivated and skilled Onsite IT Support Technician to provide comprehensive end-user support and maintain our IT infrastructure. This role involves troubleshooting a wide range of hardware and software issues, ensuring seamless operations for our employees. **What You'll Do** + Provide hands-on, in-person technical support to General Motors employees for hardware, software, and network-related issues. + Diagnose and resolve technical problems with desktop computers, laptops, mobile devices, printers, and other peripheral equipment. + Install, configure, and maintain operating systems (primarily Microsoft Windows and some Mac OS) and a variety of business applications. + Manage user accounts and permissions within Active Directory (AD) including password resets, account creation, and group modifications. + Manage accessories and other hardware inventory for users while keeping asset management systems accurate and up to date. + Perform basic network troubleshooting, including connectivity issues, and collaborate with Infrastructure/Telecom teams for complex network problems. + Utilize System Management Tools for software deployment, inventory management, and remote troubleshooting. + Adhere to ITIL Methodologies for incident, problem, and change management processes. + Document technical issues, resolutions, and procedures clearly and concisely. + Communicate effectively with end-users, providing clear explanations and setting appropriate expectations for issue resolution. + Participate in IT projects as needed, including hardware refreshes, software upgrades, and office moves. **Y** **our Skills & Abilities (Required Qualifications)** + 1-4 years of experience in an IT support role, preferably in an onsite end-user support capacity. + Experience with ServiceNow or a similar ticket platform for management of incidents, requests and tasks. + Strong proficiency in troubleshooting and supporting Microsoft Windows and Mac OS operating systems. + Experience with Active Directory (AD) for user and group management. + Familiarity with ITIL Methodologies and best practices for IT service management. + Basic understanding of Network Operations and common networking protocols. + Experience with System Management Tools for IT asset management and software distribution. + Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users. + Strong problem-solving and analytical skills with a focus on efficient and effective issue resolution. + Ability to work independently and as part of a team in a fast-paced environment. **What Will Give You** **a** **Competitive Edge (Preferred Qualifications)** + Bachelors degree in Computer Science or equivelent professional experience. + Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus. GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. **Benefits Overview** From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* . **Non-Discrimination and Equal Employment Opportunities (U.S.)** General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* . **Accommodations** General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations (******************************************** We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more. Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest. The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
$96k-126k yearly est. 17d ago

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End User Services - Onsite IT Support Technician
General Motors 4.6
Pasadena, CA jobs
The Role General Motors is seeking a highly motivated and skilled Onsite IT Support Technician to provide comprehensive end-user support and maintain our IT infrastructure. This role involves troubleshooting a wide range of hardware and software issues, ensuring seamless operations for our employees. What You'll Do * Provide hands-on, in-person technical support to General Motors employees for hardware, software, and network-related issues. * Diagnose and resolve technical problems with desktop computers, laptops, mobile devices, printers, and other peripheral equipment. * Install, configure, and maintain operating systems (primarily Microsoft Windows and some Mac OS) and a variety of business applications. * Manage user accounts and permissions within Active Directory (AD) including password resets, account creation, and group modifications. * Manage accessories and other hardware inventory for users while keeping asset management systems accurate and up to date. * Perform basic network troubleshooting, including connectivity issues, and collaborate with Infrastructure/Telecom teams for complex network problems. * Utilize System Management Tools for software deployment, inventory management, and remote troubleshooting. * Adhere to ITIL Methodologies for incident, problem, and change management processes. * Document technical issues, resolutions, and procedures clearly and concisely. * Communicate effectively with end-users, providing clear explanations and setting appropriate expectations for issue resolution. * Participate in IT projects as needed, including hardware refreshes, software upgrades, and office moves. Your Skills & Abilities (Required Qualifications) * 1-4 years of experience in an IT support role, preferably in an onsite end-user support capacity. * Experience with ServiceNow or a similar ticket platform for management of incidents, requests and tasks. * Strong proficiency in troubleshooting and supporting Microsoft Windows and Mac OS operating systems. * Experience with Active Directory (AD) for user and group management. * Familiarity with ITIL Methodologies and best practices for IT service management. * Basic understanding of Network Operations and common networking protocols. * Experience with System Management Tools for IT asset management and software distribution. * Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users. * Strong problem-solving and analytical skills with a focus on efficient and effective issue resolution. * Ability to work independently and as part of a team in a fast-paced environment. What Will Give You a Competitive Edge (Preferred Qualifications) * Bachelors degree in Computer Science or equivelent professional experience. * Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus. GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
$96k-126k yearly est. Auto-Apply 17d ago
Corporate IT Support
Aro International 3.7
Lees Summit, MO jobs
This role is located in our Lee Summit, Missouri office. It is a full-time role for our organization supporting our IT Director. We run a virtual call center having to load data for our dialer and run data centric reports. Attention to detail is very important since we support multiple insurance providers. It will also include basic IT responsibilities. The role will be normal day work hours. Tier 1 support position Customer Service Skills, on the phone or in writing Experience with Windows 10 or greater Ability to troubleshoot basic connectivity issues with remote employees Will learn to start and monitor daily production jobs Enjoy problem solving Self starter, able to work independently, decisive enough to know when to ask for help This is an entry-level role for someone that wants to learn and grow with an organization. Recent graduates welcome to apply. Must be a US Citizen. In house position in Greater Kansas City Area
$34k-56k yearly est. 60d+ ago
Spec IT Support
Toyoda Gosei North America Corporation 4.4
Perryville, MO jobs
Job Description The Toyoda Gosei Group is a leading global manufacturer of rubber and plastic automotive components, safety systems and LEDs. Globally Headquartered in Japan with a network of 67 group companies in 17 countries and regions, the Group brings its extensive range of products to customers all over the world. Toyoda Gosei North America (headquartered in Troy, MI) has an opening for an IT Support Specialist in the CIS department. The IT Support Specialist functions with a high degree of autonomy under the direction of the Senior Manager-CIS, and is responsible for providing professional level CIS end user and general CIS support for Toyoda Gosei (TG) North America Corporation (TGNA) and TGNA Manufacturing Companies (NAMCs). Essential Duties and Responsibilities • Tier 1 support for printer, tablet, scan gun/RFID equipment, PC/software configuration and troubleshooting • Configure/install/setup and resolve problems with computers, printers, email and phones; escalate as needed • Provide/relay feedback to improve systems/processes/procedures to appropriate CIS team members • Support wire tracing and network cable termination • Support ticket maintenance in assigning, updating, and closing tickets as needed • Remain abreast changes in the industry, and share that knowledge appropriately (Yokoten) • Drive optimization by being actively engaged in continuous improvement efforts • Function in a highly collaborative environment where flexibility and teamwork is crucial to organizational and individual success Drive optimization by being actively engaged in continuous improvement efforts (kaizen) • This role requires the completion of other duties as assigned Required Education, Experience, and Skills Certifications and Education • Either High School diploma or GED in is required Experience • One to four years of hands-on experience in a help desk role is required • Previous experience supporting a manufacturing environment is preferred Physical Requirements • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. Technology Competencies • Previous experience with wireless networks, troubleshooting and remote access is required • Proficiency with using Microsoft Office Suites 2021 is required • Familiarity with basic network topology and switches is preferred Work Environment • Office/Plant Environment Additional Competencies • Ability to consistently meet deadlines is required • Effective verbal, non-verbal, negotiation and written communication skills are required • Ability to sustain a high degree of professionalism in interacting with internal and external customers is required • Effective attention to detail, problem solving, analytical and organizational skills are required Benefits (subject to eligibility): • Hybrid Work Style (if eligible) • Insurance (Health, Dental, Vision, Prescription Drug Program) • Company Paid STD, LTD, Life, and AD&D • Generous Employer Contribution to HSA • Short and Long Term Disability • 401K Company Match • Paid Time Off/Holidays • Free Employee Assistance Plan (EAP) • Reimbursement Programs (Cellphone, Tuition, Vehicle, etc.) • Multiple Free Wellness Programs Offered
$33k-47k yearly est. 17d ago
General IT Intern
Navistar 4.7
Lisle, IL jobs
International is not just building trucks - it's forging the future of mobility. As a global industry pioneer, International is assembling a team of makers, problem solvers, and future world builders. Together, we are not just imagining a better world - We're shaping it, one innovative solution at a time. As the commercial vehicle industry undertakes its most significant transformation in a century, International is on a mission to redefine transportation and is ushering in a new era of complete and sustainable transport solutions. The IT Internship will provide you with valuable experience and an opportunity to gain exposure to IT operations within a real-world business environment. At International, we offer a 12-week internship designed to give hands-on learning and professional growth opportunities. Must be available to work full 12 weeks, full-time over the summer starting mid-May Responsibilities Depending on your assignment, responsibilities could include, but are not limited to: * Assist with IT support and troubleshooting. * Dive into system administration and network tasks. * Contribute to software development projects. * Analyze data to fuel decision-making. * Explore the world of cybersecurity. * Innovative solutions. Minimum Requirements * Pursuing a Bachelor's or Master's degree Additional Requirements * Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. does not anticipate providing employment related work sponsorship for this position (e.g., H-1B or F-1 status) Desired Skills * Pursuing a degree in Computer Science, Data Science, Management Information System or related fields. * At least Sophomore standing for undergrad at the time of application * Able to work at least 12 weeks (starting the end of May or early June through August) * Previous applicable internships * Self-starter * High level of computer skills (Microsoft Applications and Internet) Benefits and Compensation We provide a competitive total rewards package which ensures job satisfaction both on and off the job. The expected compensation hourly pay ranges for hires into our campus intern openings is $27 - $32/hour. The hourly pay rate is based on year in school and is non-negotiable. You can learn more about our comprehensive benefits package at ******************************************** Company Overview ABOUT TRATON With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world's leading commercial vehicle manufacturers. The Group's product portfolio comprises trucks, buses, and light-duty commercial vehicles. "Transforming Transportation Together. For a sustainable world.": this intention underlines the Company's ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group's commercial growth. ABOUT INTERNATIONAL From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International trucks and engines and IC Bus school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit ********************** * International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah. EEO Statement We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email ********************* to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.
$27-32 hourly Auto-Apply 60d ago
Adv, IT Tech Management - Ordering & Wholesale
Mercedes-Benz Group 4.4
Atlanta, GA jobs
Aufgaben About Us Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks. Job Overview The Incumbent will lead implementation, support, maintenance and continuous improvement of information systems supporting VOIS applications, primarily in the Vehicle Ordering, Allocation, Wholesales, Special Sales & Retail area. This role facilitates SAP and related application initiatives in collaboration with business stakeholders and internal/external IT partners to ensure alignment with customer requirements. The incumbent will lead the development and execution of both functional and technical system components, with special emphasis in SAP VMS module, maintaining expert-level knowledge of system capabilities in accordance with Mercedes-Benz standards. They will ensure system reliability and performance, drive innovation through emerging technologies such as automation and AI and provide support to team members to ensure timely and cost-effective project delivery. The incumbent will bring expert level knowledge of SAP S/4 HANA, SAP Vehicle Management System & strong skills in SAP Sales & Distribution Module with emphasis on O2C process. Responsibilities: (10%) - Ability to understand business requirements and translate them into a solution. Ability to understand the breadth and depth of the deliverable and how the solution fits into the larger picture (10%) - Responsible for the Technical & Functional aspects of the Analysis and Design Process and its associated documentation - Technical, functional specification, Test Plans, etc (20%) - Will design robust functional solutions, troubleshoot problems and provide guidance for sustainable resolutions in the area of Vehicle ordering, wholesale, allocation, retail on the SAP implementation (10%) - Conduct presentations to all audiences on a variety of subjects. Able to communicate with team members and business stakeholders in a clear, consistent, and professional manner. (10%) - Work self-directed and independently, act as subject matter mentor to junior team members & SI Partners (5%) - Act as a liaison between the business functions and the technical team. Provide ad-hoc training and user support as required (10%) - Provide support for cross-functional issues involving MM, SD, FICO and guide technical team members (ABAP) for issue resolution (10%) - Allocate time, prioritize tasks, and accurately scope tasks and phases of a project. (5%) - Define and implement industry best practices and Mercedes-Benz standards into operational procedures and system operations (10%) - Suggests tools and processes needed to improve business processes. Reviews the team's deliverables for adherence to standards and to ensure quality. Qualifikationen Requirements & Conditions Must be able to work flexible hours/work schedule Requires valid driver's license Travel domestically Travel internationally Work Holidays when required Work Holidays as scheduled Work weekends when required Work weekends as scheduled Experience with Microsoft Excel, Access, Visio and PowerPoint Good people skills, good communication skills Education Bachelor's/Master's Degree (accredited school) and relevant work experience with emphasis in: SAP functional & Technical expertise in SAP VMS & SD modules Strong understanding of vehicle lifecycle processes including procurement, sales, and inventory. Hands-on experience with SAP VMS configuration and customization. Familiarity with SAP SD, MM, and FI integration points. Experience in automotive industry or similar domains is highly preferred. Excellent problem-solving and communication skills. Ability to work independently and in a team-oriented environment. Knowledge (necessary to perform proficiently in this position) Must have 6+ years (total) of experience in the following: * Lead development and implementation of the functional and technical aspects of the systems by maintaining an expert level awareness of the functionality and system options in accordance with Mercedes-Benz standards * Analyze complex functional/technical support & training and recommend solutions in unfamiliar environments * Automotive industry Knowledge of vehicle process, Order to Cash process, Vehicle accounting process High level of expertise in SAP VMS (Vehicle Management System) with hands-on experience in VMS processes and configurations * Implementation, Migration & Support of S/4 HANA systems is mandatory, automotive industry experience is a plus * Use agile methods to facilitate customer-centric solution development and ensure hand-over to IT operations * Manage and report on issues and problem tickets and conduct priority sessions with business partners on change requests * Provide 2nd level support for system issues and act as SME in SD, MM and FiCo modules of SAP. * Exceptionally good communication and collaboration skills; and the ability to work with multiple stakeholders. Proven ability to tailor communication content to the needs of the audience * High analytic and strategic thinking * Independent working attitude; well-organized with attention to detail * Able to lead, moderate and motivate colleagues * Excellent relationship building/partnering skills EEO Statement Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.
$38k-61k yearly est. 5d ago
IT Intern in Brookfield, WI
Navistar 4.7
Brookfield, WI jobs
International is not just building trucks - it's forging the future of mobility. As a global industry pioneer, International is assembling a team of makers, problem solvers, and future world builders. Together, we are not just imagining a better world - We're shaping it, one innovative solution at a time. As the commercial vehicle industry undertakes its most significant transformation in a century, International is on a mission to redefine transportation and is ushering in a new era of complete and sustainable transport solutions. The IT Infrastructure Internship in Brookfield Wisconsin will provide you with valuable experience and an opportunity to gain exposure to IT operations within a real-world business environment. At International, we offer a 12-week internship designed to give hands-on learning and professional growth opportunities. This internship is a 12-week, full-time program. Start dates for this program are fixed and available on the following dates only: * May 11 * May 18 * June 1 Candidates must be able to start on one of the dates listed above and commit to the full 12-week duration. This will be an on-site position in Brookfield, WI Responsibilities Project The Brookfield Datacenter is coming up at 50 years of age, and a lot of systems have come and gone, but sometimes remnants remain, such as network cabling, power cables, rack systems, etc. that are often left in place when a server or other system has been removed. This is a hands-on project, and applicants should have comfort or willingness to use power tools and get a little sweaty and dusty. Responsibilities include, but are not limited to: * Assisting Building Engineer in cleaning out outdated hardware and infrastructure. * Assisting System Engineers in installing new systems. * Diving into system administration and network tasks. Minimum Requirements * Pursuing a Bachelor's or Master's degree OR * For Legal Jobs: Pursuing a Juris Doctor degree or Doctor of Law degree (J.D.) Additional Requirements * Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. does not anticipate providing employment related work sponsorship for this position (e.g., H-1B or F-1 status) Desired Skills * At least Sophomore standing for undergrad at the time of application * Able to work at least 12 weeks (starting the end of May or early June through August) * Previous applicable internships * Self-starter * High level of computer skills (Microsoft Applications and Internet) Benefits and Compensation We provide a competitive total rewards package which ensures job satisfaction both on and off the job. The expected compensation hourly pay ranges for hires into our campus intern openings is $27 - $32/hour. The hourly pay rate is based on year in school and is non-negotiable. You can learn more about our comprehensive benefits package at ******************************************** Company Overview ABOUT TRATON With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world's leading commercial vehicle manufacturers. The Group's product portfolio comprises trucks, buses, and light-duty commercial vehicles. "Transforming Transportation Together. For a sustainable world.": this intention underlines the Company's ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group's commercial growth. ABOUT INTERNATIONAL From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International trucks and engines and IC Bus school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit ********************** * International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah. EEO Statement We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email ********************* to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.
$27-32 hourly Auto-Apply 48d ago
Desktop Support Technician
Precision Resources 4.4
Birmingham, AL jobs
Job Description Precision Resources, a division of the Trimarc Group, Inc. is currently searching for an experienced Desktop Support Technician to join a Birmingham-based client. This is an excellent contract to permanent opportunity with one of Birmingham's premier employers. Pay ranges from $22 to $26 hourly - depending on how well someone aligns with the role. Qualified individuals will be able to: Provide advanced support of computer systems and other hardware peripherals. Interact with users and provides clear and useful instruction and training. Proactively support current needs, maintains awareness of possible future needs and clearly communicates these needs to the client as well as management. Provide detailed problem resolutions, logs progress and actively monitors issues assigned to them in the incident tracking system. Maintain a solid working knowledge of all the equipment and systems in use at assigned sites. Position Requirements: Minimum of 2 to 4 years of hands-on support experience - in an Enterprise environment. Experienced with system image creation and deployment preferred. Highly proficient in the operation and functionality of Microsoft Windows Operating Systems and Microsoft Office applications. Skilled in advanced technical deductive problem solving and can promptly detect, analyze and resolve computer software and network problems - sometimes with little time or data. Ability to manage difficult client situations, responds promptly to client needs and solicits client feedback to improve service. Demonstrates professional verbal and written communication skills, able to speak with authority and can provide accurate and detailed written reports and documentation. Shows leadership as a team player and is expected and encouraged to participate in a team-oriented environment and mentor less-experienced team members. US Citizen or Green Card holder only!Client will not provide sponsorship. Third party candidates will not be considered. Apply directly: https://evoportalus.tracker-rms.com/PrecisionResources/MyLite?id=1285 View all of our open positions atwww.precisionresources.org/careers Precision Resources, a division of the Trimarc Group Inc., is one of the fastest growing consulting and recruiting firms providing top-tier Information Technology professionals in the southeast. Our IT Consulting and Recruitment Division is strengthened with our ability to match talented and experienced Information Technology professionals to the unique business needs of our clients. Our team-based approach allows us to combine our experiences in the IT industry to develop effective, customized solutions quickly and efficiently. Since we focus on building long-term relationships, we are always striving to provide higher quality service and produce better results. We have become a strategic partner for Fortune 500 firms as well as small to medium sized companies because of the ability to quickly develop effective, customized solutions for time-sensitive initiatives for our clients. From contract and consulting, to contract to hire and permanent placement, Precision Resources has a solution to meet your needs.
$22-26 hourly 28d ago
Technical Support Team Lead
Point One Navigation 3.6
San Francisco, CA jobs
About Us Point One Navigation is building the future of precise location. Our mission is to deliver a unified location platform that enables autonomy, safety, and efficiency across industries from robotics to transportation. We are a high-performance, high-collaboration team that thrives on solving complex problems, moving fast, and delivering impact. Role Outcome The Support Lead owns the quality, speed, and scalability of Point One's customer support experience. This is a player-coach role: you will personally handle complex technical support cases while simultaneously designing the foundational systems, processes, and insights that enable us to scale support as the business grows. Success in this role means: Ensure customer issues are resolved quickly and effectively, optimizing for speed to resolution and a positive customer experience. The broader organization has continuous, structured visibility into customer friction, feature demand, and satisfaction. Leadership can make informed product and prioritization decisions grounded in real customer data, not anecdotes. Immediate Areas of Focus Deliver High-Quality Technical Support Personally manage a meaningful volume of customer support tickets, prioritizing speed, accuracy, and customer confidence. Ensure consistent, high-quality customer communication, setting expectations and providing timely updates throughout the support lifecycle. Model best-in-class technical support practices for the team through hands-on participation and leadership by example. Partner closely with FAEs and/or Network Operations to resolve issues efficiently and close the loop with customers. Build the Foundation for a Scalable Support Function Define and implement a support ticket taxonomy that reflects customer use cases, technical complexity, and urgency. Establish core support metrics (e.g., response time, resolution time, backlog health) and build simple, actionable reporting. Document standard operating procedures, escalation paths, and ownership models that enable consistency without bureaucracy. Define the initial scope and structure of the customer knowledge base, including what content exists, what's missing, and how it stays current. Leverage emerging technologies (automation, AI-assisted tooling, internal dashboards) to increase support efficiency and reduce repetitive work. Surface Customer Insights Across the Company Identify patterns, recurring issues, feature requests, and friction points across support interactions. Create a lightweight process for surfacing customer patterns and insights Ensure customer feedback informs prioritization, roadmap decisions, and quality improvements. Establish Visibility Into Customer Satisfaction Define which satisfaction metrics matter most (e.g., CSAT, NPS, or alternatives) and why. Determine when and how surveys are sent to customers without creating noise or fatigue. Establish an initial baseline of customer satisfaction and trends over time. Translate qualitative and quantitative feedback into clear action items. Coach and Develop the Support Function Train and mentor new technical support representatives, setting clear expectations for technical depth, customer communication, and ownership. Model best-in-class customer interactions through your own work. Continuously raise the bar for support quality as the team grows. Qualifications Experience in a player-coach support role, owning both hands-on support and system/process design. Strong technical background in GPS/GNSS, precise localization, or closely related domains (robotics, autonomy, embedded systems, or positioning technologies). Proven customer-facing experience as a technical support with the ability to explain complex concepts clearly and confidently. Experience standing up or significantly evolving an early-stage customer support function. Ability to define metrics, processes, and documentation without over-engineering. Demonstrated ability to train, mentor, and ramp technical support team members. Comfort working cross-functionally across GTM, Product and Engineering in a fast-moving environment. Bias toward action, ownership, and continuous improvement. Our Cultural Foundation At Point One, our cultural and operating design is built around one guiding principle: we must move with extreme speed and efficiency of effort to stay in a leadership position. This environment gives people a high level of autonomy and the ability to make a real impact. It also challenges every team member to grow - both professionally and personally. Because we focus on promoting from within rather than relying on external hiring, the opportunities for advancement are tremendous for those who seek them. That said, growth only comes from delivering in the present. What matters most is the job to be done today, not the job you want tomorrow. When we all focus on today's outcomes with excellence, the path to greater responsibility and growth naturally follows. We think about our culture in two dimensions: How We Show Up Every Day These are the behaviors we expect every team member to bring to work - the foundation of being a consummate, high-output teammate: Trust / Assume Best Intent - Trust allows us to move fast. When we start from trust, we spend no time second-guessing or looking for ulterior motives and thus focus all our energy on acting. High Output, Action Oriented - Our default posture is “yes.” We bias toward action and deliver results quickly, knowing that speed and efficiency compound into impact as we unblock others around us. Divine Discontent - We're never satisfied with the status quo and are self-motivated to improve ourselves, our work, and our company. We actively seek feedback in real-time to shorten improvement cycles. No Ego, One Team - Collaboration without ego creates leverage. When we win as one team, we eliminate friction and move faster together. Self Accountability - Taking ownership is the straightest line to learning, self-improvement, and correcting our course of action. And blaming others around us is a fast path to destroying trust. Operating Principles These are the systems and norms that amplify speed and efficiency at the company level: Edge Innovation - We bias toward action over approval. Experiment, decide, and move - failure is just a step toward faster learning. No Hierarchies - We practice self-prioritization and go direct to the source. Flattening layers reduces drag and maximizes autonomy. Customer Experience First - We optimize for the end-to-end customer outcome, not functional or departmental efficiency. This focus cuts waste, aligns priorities, and ensures we spend effort where it matters most. If this role sounds like a fit, we'd love to hear from you. Apply below and join us in shaping the future of precise location.
$81k-126k yearly est. Auto-Apply 11d ago
IT Tier Tech 1
Classic Collision 4.2
Sandy Springs, GA jobs
Classic Collision is now hiring an IT Support Technician. The IT Support Technician will be responsible for imaging and reimaging laptops per unique specifications, testing all builds and peripheral equipment and arranging for delivery of equipment in a very fast paced and busy professional services environment. The IT Support Technician will also be responsible for answering, commenting, and replying to open tickets during downtime. Be a part of a rapidly growing company known for exceptional quality and impressive customer service in the collision industry. We offer competitive pay along with a complete benefits package Responds to user inquiries and diagnoses issues through effective communication. Manages a streamlined problem-solving process encompassing problem identification, research, isolation, resolution, and follow-up actions. Addresses intricate technical problems by conducting thorough research and providing effective solutions. Offers technical support via phone calls, emails, and user requests, ensuring prompt assistance. Records, monitors, and tracks issues meticulously to ensure timely and effective resolution. Provides advanced support to end users for PC, server, or mainframe applications and hardware. Collaborates with network services, software systems engineering, and applications development teams to restore services and identify core issues. Reproduces user problems to troubleshoot operational challenges successfully. Proposes system modifications to minimize user-related problems. Handles equipment returns onsite by conducting cleanup, testing, reimaging, and returning to inventory (Windows PCs). Performs onsite asset tagging and conducts inventory counts for existing stock (must be able to lift up to 50lbs without assistance). Contributes to knowledge management by creating articles. After resolving an incident, documents the process as a knowledge management article for future reference, stored in Remedy. May receive training for Critical Incident Response, Account Management, or Problem Management responsibilities. Qualifications for IT Tier 2 Support Technician (Hybrid): Education: High School Diploma or equivalent. Some college coursework is a plus. Experience: Minimum of 1 year of experience in a helpdesk or IT support role. Skills and Abilities: Strong technical expertise in IT support and troubleshooting. Excellent communication skills, both verbal and written. Proficient problem-solving abilities. Detail-oriented with a focus on issue tracking and documentation. Adept at collaborating with cross-functional teams. Competence in equipment management. Ability and willingness to travel as required for on-site support. These qualifications are essential for success in the IT Tier 1 Support Technician role Classic Collision welcomes diversity and is an EEO Employer.
$40k-71k yearly est. Auto-Apply 60d+ ago
AIS/IT Security Administrator Mid
Mag 4.6
Fort Meade, MD jobs
At MAG, we provide and enable real-time situational awareness to help our customers make the world smaller and safer. We are laser focused on serving our customers by providing technical expertise, operational excellence, and flawless execution. Relentlessly driven by our dedication to service and performance, we have become the leading independent provider of manned/unmanned full-spectrum outsourced ISR services in the world. Our success is due entirely to the high caliber of employees we recruit, hire, and retain. At MAG, we look for individuals who thrive in a high-performance environment where challenges are the norm and success are expected. MAG Aerospace is seeking a resourceful Mid Level ITprofessional to develop and maintain networks. They will monitor network performance, optimize server capacity, and secure networks and data. They also repair network errors at client locations and perform network upgrades. They will provide support for daily Information Systems operation, maintenance and administration of assigned networks. **_***Requires a current Top Secret security clearance. A CI Polygraph will be required within 6 months.***_** **_Must be a US Citizen_** **Essential Duties and Responsibilities** Duties include, but not limited to: + Provide day-to-day infrastructure maintenance for NCWDG AIS systems, + Provide system engineering services to troubleshoot/correct network, system andsoftware failures as reported by network users of the Command networks, + Provide training and support for AlS personnel on network configuration,troubleshooting, operational procedures and use of software packages on the Commandsystems and networks, + Draft and maintain up-to-date system drawings to accurately reflect the configurationof the Command's classified computer networks, + Provide communications network support to on-going PMO sponsored research anddevelopment programs involving information systems mission requirements + Provide general system engineering support of AIS systems for the Command + Summarize, evaluate, and meet user needs and expectations for ATS functions, + Identify system data, hardware. or software components required to meet user needs, + Create an IS disaster recovery plan, + Provide software and hardware architectural analysis + Provide testing & evaluation support for network systems, + Maintain and troubleshoot video teleconference establishment over secure networks + Assist with designing and fielding special purpose systems for critical missions, andprovide recommendations for hardware and software procurement. + Maintain the Command's computer network operations. + Ensure that all servers,switches, routers, crypto, fiber connections, attached leased circuits and distant endhardware are all fully operational, + Manage user accounts. + Ensure accounts which include individual's profiles areaccurate and up to date. + Archive accounts as personnel detach from the Command,Configure and maintain, routers, and switches, using system management products + Create disk images for OS deployment to new computers-and remotely preloadcomputers with standard software configurations, + Draft technical documents discussing new technologies and how they could impactexisting networks, + Provide developmental system evaluations and recommendations to optimize AISR&D efforts, + Assess product integration and provide interaction recommendations to optimize AISR&D efforts, + Perform and complete system and product development and integration as directed **Requirements** **Minimum Requirements** **Experience:** + Minimum of 5 - 8 years applied work experience as a AIS/Network engineer + Possess general knowledge and understanding of the following operating systems and/or applications: + Windows Server 2008/2012 Mail (Exchange server 2010) or newer + Directory Service (LDAP and AD) DNS + DHCP TCP/IP routing + Servver Monitoring (SCOM) + IPS/MARS + MS Backup exec + Windows 10 + ACAS + SOlar Winds + RHEL 5 or newer + VMWare ESXI + Sharepoint 2013 or newer **Education:** + Bachelors degree in IT related field or have 3 years of additional applied work experience **Clearance:** + **Active TOP SECRET clearance** + Possess **eligibility** for access to be **upgraded to a** **TS/SCI** in the **NEAR** future upon hire - (ALL HIRES WILL MAINTAIN AN SCI - MAG Will Upgrade your TS to TS/SCI - IF YOU POSSES THE BACKGROUND TO BE UPGRADED) + Be able to successfully pass a Counterintelligence (CI) polygraph examination in the future + Possess an investigation that is current within 6 years + Personnel who are enrolled in CE will also be eligible **Other Qualifications:** + Must be a US Citizen. + Must hold the following certifications in current status: + DODD8140.01 + Security + CompTIA Advanced Security Practioner or CISSP \#LI-VF1 **Special Note** The position is contingent upon candidate's ability to meet physical and medical requirements as needed by the position; including compliance with all applicable federal, state, and local jurisdictional requirements. **Benefits and Compensation** At MAG Aerospace, we value your contributions providing our employees with a robust Total Rewards package that supports your total well-being. Full-time and part-time employees working at least 30 hours a week on a regular basis are eligible to participate in MAG's Total Rewards programs. Our offerings include health, life, disability, financial, and retirement benefits as well as paid leave, professional development, and tuition assistance. Individuals that do not meet the threshold are only eligible for select offerings not inclusive of health benefits. We encourage you to learn more about our Total Rewards Program by visiting the Resource page on our Careers site: ********************************** Salary at MAG Aerospace is determined by various factors including but not limited to location, the particular combination of education, knowledge, skills, competencies, and experience as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $120000 to $140000 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of MAG's total compensation package for employees. **Need help finding the right job?** We can recommend jobs specifically for you! **Job Locations** _MD-Ft. Meade_ **ID** _2026-7998_ **Work Region** _CONUS_ **Category** _Information Technology_ **Type** _Regular Full-Time_ **Clearance** _Top Secret/SCI_
$120k-140k yearly 27d ago
ITS-NU - SAP and Innovation Summer (STAR) Intern
Mercedes-Benz Group 4.4
Atlanta, GA jobs
Aufgaben About Us Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks. Department Overview Our team focuses on delivering innovative technology solutions that support business operations and future growth. We work on exciting projects such as moving core systems to the cloud, introducing artificial intelligence to improve processes, and ensuring secure and efficient technology platforms. This is a great opportunity to learn how large-scale technology projects are managed and implemented. Job Overview Join our innovative SAP technology team and gain hands-on experience supporting major business projects. As the STAR Intern, you'll help ensure the success of a large-scale system migration and contribute to documenting and improving business processes. You will also benefit from mentorship and professional development opportunities designed to help you grow your skills and prepare for future career success. Responsibilities: * Project Support: * Monitor and track progress of system migration testing, ensuring timelines are met * Assist in aligning teams and resolving issues quickly to support a smooth system launch * Documentation: * Prepare clear and accurate documentation of business needs related to part's logistics processes * Compare requirements to global implementation plans to identify gaps and opportunities * Collaboration: * Work closely with cross-functional teams to coordinate tasks and achieve project milestones * Maintain organized records of project activities for easy reference Qualifikationen Qualifications / Education: To qualify for this internship opportunity, you must be a rising junior or rising senior enrolled in a Bachelor's program. Preferred concentration of study: * Business Administration * Information Systems * Computer Science * Engineering * Other related fields Desired Knowledge, Skills and Abilities * An interest in technology and business processes * Strong attention to detail, and excellent organizational skills * Enjoy working with different teams and be comfortable coordinating tasks * Familiarity with business software is helpful but not required-training will be provided Additional Information During this 8.5-week summer internship, you will be required to work onsite 4 days a week at our Sandy Springs, GA headquarters. EEO Statement Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.
$30k-38k yearly est. 10d ago
IT Digital Customer Experience Summer (STAR) Intern
Mercedes-Benz Group 4.4
Atlanta, GA jobs
Aufgaben About Us Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks. Department Overview The Digital Customer Experience team manages all customer‑facing applications and touchpoints across the organization. From websites to e‑commerce platforms to customer relationship tools, the team ensures a seamless, engaging, and consistent digital journey for every customer interaction. Job Overview Internship in Content Management Systems (CMS) focuses on creating, organizing, and managing digital content across websites and other online platforms. This role supports our digital marketing and content management teams and will provide excellent experience for anyone looking to pursue a career in content marketing, digital marketing, or website management. Responsibilities: * Content Creation and Editing * Write, edit, and format content for publishing on various platforms. * Ensure all content aligns with the brand and style guidelines. * Content Publishing and Updating * Publish content in the CMS based on the release cadence for the products. * Regularly update content to ensure accuracy and relevance, including updating links, images, and multimedia. * Search Engine Optimization (SEO) * Optimize content with SEO best practices, including keyword usage, meta tags, and alt text for images. * Monitor and report on content performance using analytics tools, adjusting strategies to improve organic reach. * Ensure proper file naming and compression to improve site speed and accessibility. * User Experience (UX) and Quality Assurance * Test website functionality to ensure content displays correctly on different devices and browsers. * Identify and report any bugs or technical issues to the development team. * Collaborate with designers to implement visually appealing, user-friendly layouts. * Content Strategy and Analysis * Assist in content strategy development by conducting keyword research, competitor analysis, or audience research. * Track metrics such as page views, engagement rates, and conversions to measure content success and identify areas for improvement. * Cross-Functional Collaboration * Work with teams like marketing, design, and development to align content efforts with broader business goals. * Participate in brainstorming sessions for campaigns, social media, or blog content ideas. Skills Developed * Proficiency in CMS platforms (Adobe Experience Manager). * Basic HTML and CSS knowledge. * Content marketing, and digital asset management skills. * Understanding of analytics tools like Google Analytics. * Project management, collaboration, and communication skills. Qualifikationen Qualifications / Education: To qualify for this internship opportunity, you must be a rising junior or rising senior enrolled in a Bachelor's program. Preferred concentration of study: * Computer Science * Information Technology * Marketing/Business Communications Desired Knowledge, Skills and Abilities * IT and Business background - preferred but not required * Analytical abilities * Project Management * Problem solving ability * Collaborative mindset Additional Information During this 8.5-week summer internship, you will be required to work onsite 4 days a week at our Sandy Springs, GA headquarters. EEO Statement Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.
$30k-38k yearly est. 6d ago
IT Digital & Data Hub Summer (STAR) Intern
Mercedes-Benz Group 4.4
Atlanta, GA jobs
Aufgaben About Us Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks. Department Overview The Digital & Data Hub team empower dealers through seamless, user focused applications that simplify daily operations. Our team continuously enhances the end to end dealer journey by integrating intuitive digital tools and insights. We strive to deliver a consistent, efficient, and best in class experience for every dealer interaction. By continuously refining our digital ecosystem, we enable dealers to focus on what matters most-serving customers with excellence. Job Overview The intern will help create and maintain architecture documentation, develop basic ServiceNow AI automations, and support security and system topology documentation for key IT applications. They will also update training materials, manage Confluence resources, and collaborate with teams and vendors to ensure solutions are clear, scalable, and easy to maintain. * Develop and maintain comprehensive architecture documentation for DSC and FCT systems, ensuring clarity, accuracy, and alignment with organizational standards. * Lead the automation of basic use cases leveraging ServiceNow AI, collaborating closely with the external vendor to design, build, and validate automated workflows. * Partner with cross functional teams to gather requirements, ensure technical feasibility, and drive continuous improvement in architecture and automation initiatives. * Ensure documentation and automation outputs follow best practices for scalability, security, and maintainability. * Create training videos for NetStar features. * Update Confluence documentation. * Establish process for continuous maintenance of training resources as we enhance NetStar. * Document Security posture and end to end architecture & topology of ITS/ND application landscape Responsibilities: * Develop and maintain clear, accurate architecture documentation for the DSC and FCT systems, ensuring alignment with organizational standards. * Lead automation of core use cases using ServiceNow AI, partnering with external vendors to design, build, and validate automated workflows. * Collaborate with cross functional teams to gather requirements, assess technical feasibility, and drive continuous improvement across architecture and automation initiatives. * Ensure all documentation and automation deliverables comply with best practices for scalability, security, and maintainability. * Produce training videos that clearly demonstrate key NetStar features and functionality. * Update and maintain Confluence documentation; establish an ongoing update process for NetStar training materials. Qualifikationen Qualifications / Education: To qualify for this internship opportunity, you must be a rising junior or rising senior enrolled in a Bachelor's program. Preferred concentration of study: * Computer Science Desired Knowledge, Skills and Abilities * Knowledge of Python, SQL and other Analytical tools * Proficient with Microsoft Office products such as Word, PowerPoint & Excel * Has a driven and proactive mindset that able to challenge the status-quo and come up with creative and efficient solutions * Collaborative approach to completing assigned tasks Additional Information During this 8.5-week summer internship, you will be required to work onsite 4 days a week at our Sandy Springs, GA headquarters. EEO Statement Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.
$30k-38k yearly est. 6d ago
IT Enterprise Architecture Summer (STAR) Intern
Mercedes-Benz Group 4.4
Atlanta, GA jobs
Aufgaben About Us Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks. Department Overview The IT Enterprise Architecture team defines and governs the organization's technology framework, ensuring that systems, platforms, and solutions align with strategic, security, and regulatory requirements. Job Overview Intern on the Enterprise Architecture team at Mercedes-Benz USA, will be working with the team on various facets of Enterprise Architecture like business, application data and technology. The EA team at Mercedes-Benz is responsible for supporting the Sales, Marketing and Financials. We are looking for individuals who are passionate about architecture and would like to pursue a career in Enterprise Architecture. Responsibilities: * Under the area of Enterprise Architecture, the primary focus will be to align business objectives with technology capabilities to achieve strategic goals. EA provides a holistic view of an organization's structure, processes, information systems, and technology infrastructure. The intern will take part in the following related architecture: * Attend meetings and take detailed notes including 'meeting minutes' and communicate to stakeholders. * Come up to speed with our Enterprise Asset Management Tool - LeanIX * Generate reports for various stakeholders in LeanIX * Ensure the application data is in good standing regarding Architecture and solution design and is ready for implementation * Take active part in learning new technologies * Help the department with day-to-day Enterprise Architecture and Information security activities. * Support the activities of the team to conduct Architecture Reviews of projects. Qualifikationen Qualifications / Education: To qualify for this internship opportunity, you must be a rising junior or rising senior enrolled in a Bachelor's program. Preferred concentration of study: * Computer Science * Computer Engineering with an interest in Architecture * Will also consider any other program in technology with an interest in Data/Application/Technology architecture Desired Knowledge, Skills and Abilities * Comfortable with using AI tools such as ChatGPT and Microsoft CoPilot * No previous IT experience is required for this internship * Knowledge of IT Enterprise Architecture and major cloud platforms such as Amazon AWS and Microsoft Azure Additional Information During this 8.5-week summer internship, you will be required to work onsite 4 days a week at our Sandy Springs, GA headquarters. EEO Statement Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.
$30k-38k yearly est. 11d ago
IT Customer Services Summer (STAR) Intern
Mercedes-Benz Group 4.4
Atlanta, GA jobs
Aufgaben About Us Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks. Department Overview IT Customer Services is responsible for Engineering, Warranty, ASBD, Parts Logistics and CAC systems. Job Overview The STAR Intern will learn how IT teams of this department support Engineering, Warranty, ASBD, CAC & MB Academy business areas and look for opportunities for innovation and automation. * Implement Agile processes in service delivery model in CAC & MB Academy domains. * Develop Weekly dashboards for each business domain. * Collaborate with other IT teams and business to improve process efficiencies. Responsibilities: * Understands the overall concept of Mercedes-Benz, including the brand, customer, product goals, and all other aspects of service. * Rotates through our responsible areas of responsibility and provides ideas to grow and improve the business. * Accepts designated, business-focus projects to research, propose ideas and solutions, and present final project during the internship. * Provide suggestions to management for improving customer service and internal processes. * Learns and becomes proficient on internal software systems. * Assists in creating performance reports. Qualifikationen Qualifications / Education: To qualify for this internship opportunity, you must be a rising junior or rising senior enrolled in a Bachelor's program. Preferred concentration of study: * Information Technology * Data Analytics * Artificial Intelligence Desired Knowledge, Skills and Abilities * Basis understanding of Agile Methodologies * Basic understanding of systems security and architecture * Exposure to Data Analytics, Artificial Intelligence * Systems knowledge Additional Information During this 8.5-week summer internship, you will be required to work onsite 4 days a week at our Sandy Springs, GA headquarters. EEO Statement Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.
$30k-38k yearly est. 12d ago
IT Information Security and Compliance Summer (STAR) Intern
Mercedes-Benz Group 4.4
Atlanta, GA jobs
Aufgaben About Us Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks. Department Overview The IT Security team oversees all Architecture and Information Security functions supporting Mercedes‑Benz operations across the US and Canada. The team is comprised of experts focused on safeguarding enterprise systems, ensuring compliance, and delivering secure technology solutions that protect the organization's digital ecosystem. Job Overview This intern position on the Cybersecurity team at Mercedes-Benz USA will be working with the team on various Governance, Risk Management, and Compliance topics. This includes: Third Party Risk Management, Data Compliance, Audit Support, Vulnerability Management, Cloud Data Sovereignty, Security Architecture, and Disaster Recovery. Responsibilities: * Identify and assess risk for third party vendors. Create reports that emphasize greatest risk as areas of focus * Gather evidence and organize documentation for audits * Report on threat modeling, penetration tests, and source code analysis results and remediation efforts * Collaborate with application teams to design and enhance cybersecurity posture * Work closely with the Enterprise Architecture and Data Compliance Teams to uphold organizational architecture and data privacy standards Qualifikationen Qualifications / Education: To qualify for this internship opportunity, you must be a rising junior or rising senior enrolled in a Bachelor's program. Preferred concentration of study: * Computer Science * Engineering with an interest in Cybersecurity * Will also consider pre-law and those who have interest in Data Compliance Desired Knowledge, Skills and Abilities * Entry level cybersecurity certificates such as: CompTIA Security+, GIAC GSEC, ISC2 CC * No previous IT experience is required for this internship * Comfortable with using AI tools such as ChatGPT and Microsoft CoPilot * Good Presentation Skills Additional Information During this 8.5-week summer internship, you will be required to work onsite 4 days a week at our Sandy Springs, GA headquarters. EEO Statement Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.
$30k-38k yearly est. 12d ago
Technical Support Analyst
PBS Systems 4.3
Arlington, TX jobs
Job Type: Full-time, Permanent Internal Job Title: Technical Support Analyst - Tier 1 Reports To: Team Lead, Technical Support Job Requirement(s): Travel throughout Canada and USA, 1 week per month No. of Openings: 01 “PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we've only just begun! “ The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 35 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that is where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team. This role will support the PBS Install Services Team. As a Technical Support Analyst, you will provide top quality knowledge to our clients who contact our call center for issues or services providing immediate solutions and services or escalating, if necessary, to other departments. Technical Customer Service Representative is responsible for handling trouble shooting, documenting issues, training customers, and following up on incidents relating to our software/services and performing implementations. Responsibilities: Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner Logging and documenting all customer interactions within our ticketing system and escalating matters as required Collaborating with other groups/departments to streamline service delivery Identify opportunities to drive process improvements that positively impact the client's experience Develop knowledge and understanding of our software and the supporting Infrastructure Achieving relevant certification in line with department needs and requirements Achieving and exceeding KPI targets and other Metrics defined by the department Available to travel at least 1 week per month throughout the US and Canada Keeping abreast of Software enhancements and new releases, by reviewing release notes Commit to an ongoing personal development and cross-training as recommended by your Team Lead Qualifications: Relevant certification or post-secondary Diploma or Degree Valid Driver's License Strong understanding of Windows 7/8/10/11 Operating Systems and Windows 2019/2022 Servers Previous experience working with Networks (TCP/IP) Basic LAN/WAN knowledge CompTIA A+ and Network + Thorough understanding of PC hardware and software as well as Microsoft Products Excellent customer service skills Problem solving and trouble shooting skills Strong documentation abilities Effective time management and organization Strong multi-tasking and prioritization Excellent verbal and written communication skills Ability to work within and meet set deadlines Strong base knowledge of industry standard business applications Willingness to commit to an ongoing system of education and cross-training What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development Internal promotion and growth opportunities Free parking Staff events Great referral bonus Staff discounts with GM, Dell, and more Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.
$33k-50k yearly est. 21d ago
IT Administrator Production Support
Dakkota Integrated Systems 4.8
Holt, MI jobs
Job Description Why Dakkota For over 24 years, Dakkota Integrated Systems has delivered excellence through precision-engineered, build-to-order vehicle components from cockpits to fascia assemblies. Our award-winning team combines advanced lean manufacturing, strong product development, and a highly efficient supply chain to meet customer demands with reliability and innovation. If you're looking for a company that empowers you to grow while driving excellence, collaboration, and innovation to create real impact, we'd love to meet you. The role We are seeking a strategic and solutions-oriented IT Administrator (Production Support) to drive the reliability and performance of our production technology systems. This role is responsible for maintaining and optimizing critical IT infrastructure that supports manufacturing operations, including broadcast systems, error-proofing tools, printers, and customer communication interfaces. The ideal candidate is an innovative, data-driven professional with a passion for leveraging technology to enhance operational efficiency, reduce downtime, and foster a culture of continuous improvement and growth. What You'll Do Ensure System Uptime & Reliability: Provide technical support to production teams by minimizing downtime and resolving issues related to equipment, tooling, and system performance using structured problem-solving and analytical techniques. Maintain Production IT Infrastructure: Oversee the operation and maintenance of production-related broadcast systems, error-proofing technologies, printers, and customer communication interfaces (both hardware and software). Manage Backup & Redundancy: Maintain and manage backup systems, spare hardware components, and software configurations to ensure business continuity and rapid recovery in case of system failures. Support Continuous Improvement Initiatives: Collaborate on departmental projects including Value Analysis/Value Engineering (VA/VE), Six Sigma, and other process improvement activities involving IT systems. Develop Documentation & Recovery Plans: Create and update system operation manuals, disaster recovery procedures, and technical documentation for all production-related IT systems. Record & Report Activities: Accurately document all IT-related activities, incidents, and resolutions in accordance with company standards and compliance requirements. Ensure Safety Compliance: Follow all company protocols for emergency evacuation and contribute to maintaining a safe working environment for all employees. Perform Additional Duties: Carry out other responsibilities as assigned by management to support IT operations and organizational goals. Who you are High School Diploma or equivalent required; Associate's degree or higher in Information Technology, Computer Science, or a related field preferred. Minimum of 2 years of college education or an equivalent combination of education and relevant experience. At least 1-2 years of hands-on experience in IT support within manufacturing or assembly operations. Strong proficiency in Windows-based applications and database management systems. Demonstrated leadership, organizational, and communication skills with the ability to collaborate across teams. Proven ability to handle sensitive and confidential information with discretion and integrity. Health, Safety, Risks and Physical Demand Requirements Standing and sitting in office and manufacturing environment, normal amounts of computer work, lifting of computer equipment up to 70 lbs. Up to 25% of travel may be required Life at Dakkota Our success is rooted in meaningful relationships and a culture that feels like family. We champion compassion, respect, and work-life balance, while supporting each team member's personal and professional growth. Through ongoing development, competitive pay, and a comprehensive benefits package, we empower our people to thrive both at work and in life. Our benefits include paid time off, medical, dental, and vision coverage, and a 401(k) plan for eligible employees. Explore everything we have to offer at Dakkota Careers!
$65k-83k yearly est. 18d ago
IT Network Intern
Dakkota Integrated Systems 4.8
Lansing, MI jobs
Job Description Why Dakkota For over 24 years, Dakkota Integrated Systems has delivered excellence through precision-engineered, build-to-order vehicle components from cockpits to fascia assemblies. Our award-winning team combines advanced lean manufacturing, strong product development, and a highly efficient supply chain to meet customer demands with reliability and innovation. If you're looking for a company that empowers you to grow while driving excellence, collaboration, and innovation to create real impact, we'd love to meet you. The role We are seeking a motivated and detail‑oriented IT Network Intern to support our network and infrastructure initiatives. This role assists with the maintenance, monitoring, and troubleshooting of network systems while gaining hands‑on experience in enterprise networking operations. The ideal candidate is eager to learn, technically curious, and passionate about building foundational IT and networking skills in a collaborative, fast‑paced environment. This is a hybrid role based in the Lansing, MI area, working 20 hours per week. The position reports to the IT Network Supervisor and is part of the Corporate IT team. What You'll Do Assist with the administration and monitoring of network access control, networking equipment, and security systems (firewalls, switches, routers, VPN, Wi‑Fi). Support troubleshooting of network, system, and application issues, escalating to SMEs when appropriate. Assist with vendor and telecom coordination for network maintenance, upgrades, and issue resolution. Help install, configure, test, and maintain network hardware, software, and monitoring tools. Monitor SolarWinds Orion, respond to alerts, and support routine maintenance and firmware updates. Assist with user onboarding/offboarding, access management, and employee support. Help maintain network inventories, documentation, and Visio network diagrams. Participate in network audits, failover testing, and cybersecurity projects. Document work performed and follow, all company policies and safety procedures. Who you are Currently pursuing a degree in Information Technology, Computer Science, Network Engineering, or a related field Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPNs) Understanding of cybersecurity fundamentals Familiarity with Windows and/or Linux operating systems Strong problem‑solving skills and attention to detail Ability to follow technical documentation and procedures Excellent communication and teamwork skills Health, Safety, Physical & Travel Requirements Ability to sit or stand for extended periods in both office and manufacturing environments. Perform standard computer‑based work, including the ability to lift and move equipment up to 70 lbs. as needed. Comfortable working in server rooms, network closets, and other IT infrastructure spaces when required. Life at Dakkota Our success is rooted in meaningful relationships and a culture that feels like family. We champion compassion, respect, and work-life balance, while supporting each team member's personal and professional growth. Through ongoing development, competitive pay, and a comprehensive benefits package, we empower our people to thrive both at work and in life. Our benefits include paid time off, medical, dental, and vision coverage, and a 401(k) plan for eligible employees. Explore everything we have to offer at Dakkota Careers!
$29k-37k yearly est. 9d ago