Customer Service Advisor, IC
Mister Carwash job in Tucson, AZ
Come work for us! We're currently seeking a Customer Service Advisor. WHAT YOU WILL DO: Work with an amazing team in a fun environment. Build trusting relationships with customers and recommend products and services that best meet their needs. Create "Wow" moments for our customers by showing your commitment to outstanding service and hospitality in every interaction.
Help maintain the location's appearance and cleanliness.
Follow all Mister Car Wash safety procedures and policies, including appearance expectations.
WHAT YOU NEED:
An outgoing personality with strong people and listening skills.
The ability to connect with customers.
Attention to detail and pride in your work.
High energy and interest in being active outdoors in varying temperatures and weather conditions.
A strong work ethic and a team-player attitude.
Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours
Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head
Lifecycle Marketing Manager
Mister Carwash job in Tucson, AZ
We're currently seeking a Lifecycle Marketing Manager to join our Headquarters team! The Lifecycle Marketing Manager is responsible for designing, executing, and optimizing personalized marketing journeys that engage customers across every stage of the relationship, from their first wash to becoming loyal members. This role combines strategic thinking with hands-on execution, using marketing automation to deliver relevant, timely, and data-driven communications that drive acquisition, retention, and lifetime value.
What You Will Do:
Lifecycle marketing strategy and execution:
Own and evolve Mister's customer lifecycle marketing strategy, building and optimizing personalized journeys that nurture relationships from single-wash customers to loyal members and re-engage lapsed customers.
Design and implement multi-channel programs (email, SMS, app push, in-app messaging, and kiosk) that drive acquisition, onboarding, engagement, retention, and winback.
Partner cross-functionally with marketing, operations, and analytics to identify key lifecycle moments, define triggers, and align campaigns to business objectives.
Stay current on lifecycle marketing, personalization, and automation trends to bring forward new ideas and innovations.
Campaign Development and Optimization:
Build, test, and launch campaigns directly in our customer engagement platform (e.g., Braze), owning end-to-end execution including segmentation, personalization logic, journey design, audience rules, scheduling, and QA.
Manage recurring and one-time campaigns such as promotions, regional updates, service notifications, and member communications.
Execute A/B and multivariate tests to optimize content, channel mix, cadence, and targeting effectiveness.
Data Analytics and Performance Reporting:
Analyze and report on campaign performance, translating results into actionable insights and recommendations.
Leverage data and insights to refine segmentation, creative, and offer strategies that improve conversion and engagement.
Cross-Functional Collaboration:
Collaborate with content and design teams to develop on-brand assets and ensure a consistent member experience across channels.
Collaborate with internal technology teams and third-party partners to support initiatives that enhance data capture, data quality, and marketing system performance to enable deeper personalization.
How You Will Shine:
Bachelor's Degree in Marketing, Communications, Business, or a related field.
4-7 years of experience in lifecycle marketing, marketing automation, or CRM, preferably in a consumer or membership-based business.
Certifications in Content Engagement or CRM platforms are a plus.
Ability to Travel up to 20%.
Strong analytical skills with experience using data and A/B testing to inform and optimize marketing decisions.
Excellent communication and collaboration skills, with the ability to work cross-functionally across creative, analytics, and technology teams.
Creative and adaptable marketer with a passion for understanding customers and improving experiences that deliver measurable results.
Ability to manage multiple projects in a fast-paced environment.
Proven success designing and optimizing automated, cross-channel journeys that drive engagement, retention, and revenue growth.
Hands-on experience with customer engagement platforms (e.g., Braze, Iterable, Salesforce Marketing Cloud, HubSpot, or Marketo), including segmentation, journey orchestration, and testing.
Automotive Sales Associate
Tucson, AZ job
Full-time Description
Coordinate the sale of new and used vehicles at dealership, profit, volume, and customer satisfaction standards.
Sells and delivers a minimum number of vehicles per month.
Writes complete sales orders and processes paperwork in accordance with dealership policies.
Utilizes dealership sales control and follow-up systems.
Attends product and sales training courses as requested by desk manager.
Keeps up-to-date on new products and services within the industry.
Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
Maintains a prospect development system.
Conducts business in an ethical and professional manner.
Satisfies the transportation needs of vehicle purchasers.
Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
Explains full product performance, application and benefits to prospects.
Describes all optional equipment available for customer purchase.
Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
Exhibits high level of commitment to customer satisfaction.
Knows and understands the federal, state, and local laws which govern retail automobile sales.
Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
Knows and understands equity and values, and is able to explain depreciation to the customer.
Ensures that the sales manager has an opportunity to meet each customer.
Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title etc.).
Prepares sold vehicles for customer delivery prior to customer arrival.
Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.
Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
Schedules first service appointment.
Follows up on all post delivery items, tag/title work, “we-owes” and special requests to be sure that all customer expectations are met.
Reviews and analyzes actions at the end of each day, week, month and year to determine how to better utilize time and plans more effectively.
Attends sales meetings.
Maintains professional appearance.
Other tasks as assigned.
Marginal Duties
None
Supervisory Responsibilities
None
Requirements
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
No prior experience or training.
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
Mathematical Skills
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Certificates, Licenses, Registrations
Valid Driver's License
Physical Demands
Ability to sit, stand and walk for long periods of time
Ability to operate vehicles for demonstration
Ability to work long hours
Must be able to lift up to 15 lbs at times
Ability to effectively communicate with customers and coworkers
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
*Must be willing to submit to a preemployment background check and drug screening.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Real Estate Coordinator
Mister Carwash job in Tucson, AZ
We're currently seeking a Real Estate Coordinator to join our Headquarters team! The Real Estate Coordinator supports the real estate team by managing assets and administrative tasks, tracking project milestones, and facilitating communication between internal departments and external partners. This role ensures that real estate transactions, site development processes, and lease documentation are organized and completed efficiently. The coordinator plays a key role in asset management by overseeing lease renewals, tracking key dates, and maintaining accurate lease records. This position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
What You Will Do:
Asset Management:
Track key dates such as lease expirations and option periods.
Oversee lease renewals and negotiate directly with landlords and their representatives to align terms with market rates and secure favorable modifications for the company
Manage post-lease matters such as consents, amendments, and co-tenancy issues; collaborate with internal teams to prepare accurate lease documentation and maintain updated records
Coordinate with stakeholders to obtain landlord approvals for property changes, provide lease status updates, and perform quality control on completed transactions
Facilitate communication and follow-up on outstanding items or approvals.
Real Estate Administration and Documentation:
Maintain and organize real estate files, including leases, and purchase agreements.
Assist with preparing and reviewing real estate documents and reports.
Update and maintain real estate databases and tracking tools.
Generate reports on project status, lease terms, and site pipeline.
Project Coordination and Support:
Support the real estate team with site selection research, due diligence, and permitting processes.
Coordinate with legal, finance, and operations teams to ensure smooth project execution.
Note: The job duties above provide a general sense of the role; though, additional duties may be assigned as necessary.
How You Will Shine:
Education:
Associate's Degree in Business, Real Estate, or a related field, or equivalent experience (2+ years). Bachelor's Degree preferred.
Experience:
Minimum of 2 years of experience in real estate, property management, or administrative support.
Experience in retail, construction, or multi-site operations preferred.
Proficient in Microsoft Office Suite and real estate tracking tools.
Familiarity with lease documents and real estate processes.
Knowledge, Skills, & Abilities:
Strong organizational and time management skills.
Excellent written and verbal communication skills.
Ability to manage multiple projects and deadlines.
Attention to detail and accuracy in documentation.
Comfortable working with legal and financial documents.
Ability to collaborate with internal teams and external partners.
Basic understanding of real estate and construction terminology.
Manager, Business Intelligence
Mister Carwash job in Tucson, AZ
We're currently seeking a Manager, Business Intelligence to join our Headquarters team! In this role you will play a critical role in transforming data into actionable insights that drive strategic decision-making across our retail chain. Responsible for leading a team of data engineers, data analysts and report developers as well as data scientists overseeing the design, development, and maintenance of reporting, dashboards, and analytical solutions. Works closely with various departments, including Marketing, Store Operations, and Finance to understand their data needs, deliver impactful insights, and foster a data-driven culture throughout the organization. This role requires a strong blend of technical expertise, leadership skills, and a deep understanding of retail business operations.
What You Will Do:
Strategic Leadership:
Contribute to the development and execution of the company's BI strategy and roadmap, aligning with overall business objectives and data governance principles
Identify and evaluate new BI tools, technologies, and methodologies to enhance data capabilities and reporting efficiency
Collaborate with other departments to ensure data quality, consistency, and accessibility across various source systems
Team Leadership & Development:
Lead, mentor, and develop a team of BI analysts and developers, fostering a culture of continuous learning, collaboration, and high performance
Manage team priorities, workloads, and project timelines to ensure timely and accurate delivery of BI solutions
Conduct performance reviews, provide constructive feedback, and support career growth for team members
Solution Development and Delivery:
Oversee the end-to-end development of BI solutions, including data modeling, ETL processes, report design, dashboard creation, and data visualization
Ensure the accuracy, reliability, and usability of all BI reports and dashboards
Implement best practices for data visualization, user experience, and performance optimization in BI tools
Manage the BI platform environment, ensuring stability, security, and scalability
Perform complex data analysis to identify key trends, opportunities, and challenges within the retail business (e.g., sales performance, inventory turnover, customer behavior, promotional effectiveness, operational efficiency)
Present findings and recommendations to various levels of management in a clear, concise, and compelling manner
Proactively identify areas where data can provide strategic advantage or solve business problems
Implement processes to monitor and improve the quality and integrity of data used for BI reporting
Cross-Functional Collaboration:
Partner extensively with business stakeholders (e.g., Marketing, Operations, Finance) to gather requirements, understand their analytical needs, and translate them into technical specifications
Provide expert guidance and consultation on data interpretation, trend analysis, and performance measurement
Conduct training sessions and provide documentation to empower business users to effectively leverage BI tools and reports
Budget & Resource Management:
Manage the Business Intelligence systems technology budget, including hardware, software licenses, services, and personnel
Optimize resource allocation to maximize efficiency and project delivery
How You Will Shine:
Bachelor's degree in Business Analytics, Computer Science, Information Systems, Statistics, Economics, or a related quantitative field. Master's degree preferred
5+ years of progressive experience in Business Intelligence, data analytics, or related field
2-3 years' experience in a leadership or managerial role
Strong experience within the retail industry is highly preferred, demonstrating an understanding of retail KPIs, operations, and common challenges
Expertise with leading BI tools and platforms (e.g., Tableau, Power BI, Looker, Qlik Sense). Domo experience is strongly preferred
Proficiency in SQL for data extraction, manipulation, and analysis
Experience with data warehousing concepts and technologies (e.g., Snowflake, Redshift, Azure Synapse, Google BigQuery)
Familiarity with ETL/ELT processes and tools
Strong understanding of data modeling principles for reporting and analytics
Excellent analytical, problem-solving, and critical thinking skills
Proven ability to communicate complex data insights to non-technical audiences clearly and effectively, both verbally and in writing
Experience managing projects and working in an agile environment is a plus
Strong interpersonal skills with the ability to build relationships and influence stakeholders across the organization
Sr. Corporate Counsel
Mister Carwash job in Tucson, AZ
We're currently seeking a Sr. Corporate Counsel to join our Headquarters team! The Senior Corporate Counsel at Mister Car Wash is responsible for leading a wide variety of commercial real estate legal work involved in supporting the company's two-pronged, aggressive store growth strategy - greenfield developments and acquiring existing car wash operations.
What You Will Do:
Real Estate Transactions & Development
Draft and negotiate commercial real estate purchase agreements, ground leases, easements, and sale/leaseback transactions.
Complete all related diligence including title, survey, and environmental reviews for new site development.
Lead legal efforts in acquiring existing car wash businesses.
Negotiate stock and asset purchase agreements and manage all diligence required for closing portfolio purchases.
Zoning, Advocacy & Portfolio Support
Provide legal advocacy for development challenges involving zoning and use rights.
Advise on real estate legal issues across Mister's portfolio of 500+ store locations.
Operational Legal Guidance & Compliance
Offer legal counsel on day-to-day commercial and operational matters.
Ensure alignment with corporate policies and risk management objectives.
Cross-Functional Collaboration & Risk Mitigation
Partner with internal teams on real estate and broader business matters.
Proactively identify legal risks and deliver practical, business-focused solutions.
Team Leadership & Legal Oversight
Coach and develop real estate legal support team members.
Review and ensure quality of legal work produced by the team.
How You Will Shine:
Minimum of 8+ years of experience practicing law, with a strong background in negotiating retail commercial real estate agreements. Experience at a mid-to-large size law firm or in-house legal department within the retail, consumer goods, or quick service industries is preferred.
Juris Doctor (JD) from an accredited law school.
Active license to practice law in Arizona, Minnesota or another U.S. jurisdiction.
Active bar membership in good standing.
Strong work ethic, customer service orientation, and orientation to act with a sense of urgency in achieving business goals.
Demonstrated ability to identify legal risks proactively and deliver practical, business-oriented solutions.
Excellent interpersonal and communication skills.
Strong academic background with excellent writing skills.
Extensive experience in real estate related contract review, drafting, and negotiations.
Demonstrated ability to operate with a high level of independence, proactively identify potential legal and business risks, balance multiple business demands, and work collaboratively with internal business clients.
Ability to build relationships with and influence stakeholders at all levels of the company, including those outside of direct reporting lines.
Dedication to client service, ability to analyze complex and ever-changing situations, ability to quickly solve problems and execute practical and business-focused solutions.
High level of professionalism and dedication to providing effective and practical legal support to internal teams.
Staff Accountant
Mister Carwash job in Tucson, AZ
We're currently seeking a Staff Accountant to join our Headquarters team! The Staff Accountant will have a solid foundation in Generally Accepted Accounting Principles (GAAP) and plays a vital part in maintaining financial accuracy, supporting key reporting processes, and ensuring compliance. In this position, you must be knowledgeable in accounting, while also enjoying data, handling reconciliations, figuring out problems and issues, hitting deadlines, and continuously seeking to improve processes and procedures.
What You Will Do:
Core Accounting Functions:
Record daily financial transactions, including journal entries, accruals, and adjustments.
Assist with monthly, quarterly, and annual close processes, including closing sub-ledgers, preparing journal entries, reconciling general ledger accounts, and conducting balance sheet account analysis to ensure accuracy and compliance.
Prepare and review balance sheet reconciliations, proactively identifying discrepancies and taking necessary corrective actions.
Foster a flexible and adaptable team culture, encouraging a "roll-up-your-sleeves" attitude to meet evolving business needs.
Prepare and analyze financial reports as needed.
Assist with audit processes, providing documentation to internal and external auditors as needed.
Maintain compliance with financial policies, procedures, and internal controls, and continuously provide feedback to improve efficiency.
Participate in special projects or process improvement initiatives.
Collaborating with Internal Partners:
Maintain open lines of communication with cross-functional teams to share insights.
Partner with internal stakeholders to ensure accurate financial reporting and make better business decisions.
How You Will Shine:
Education:
Bachelor's degree in Accounting, Finance, or related field.
Experience:
Minimum of 1 year of accounting experience OR recent graduate with advanced accounting coursework and internship experience.
Working knowledge of financial systems and tools, including ERP platforms (e.g. NetSuite, Oracle, SAP).
Licenses/Certifications:
CPA or Progress toward CPA certification preferred.
Knowledge, Skills, and Abilities:
Approach new challenges with a hands-on attitude, demonstrating a willingness to learn and take on evolving responsibilities.
Familiarity with U.S. GAAP and internal controls (preferred but not required).
Ability to learn quickly and adapt to new systems and processes.
Excellent attention to detail, ensuring accuracy in financial data and documentation.
Analytical thinking and problem-solving skills.
Effective communication skills, both written and verbal, for collaborating with internal teams, auditors, and external partners.
Proficiency in Microsoft Excel, including functions, formulas, and spreadsheet management for financial analysis.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Crew Leader
Mister Carwash job in Tucson, AZ
Take the next step! We're currently seeking a Crew Leader. WHAT YOU WILL DO: Learn how to lead a team by completing Mister's Crew Leadership Program. Coach and develop team members to help them perform to the best of their abilities. Take responsibility for an area of the wash and uphold Mister's high standards for quality.
Help keep the work atmosphere positive and customer-focused.
Make sure every customer has a fun, memorable car wash experience.
Work closely with management to coordinate daily staffing needs.
WHAT YOU NEED:
An outgoing personality with strong people and listening skills.
Strong problem-solving and decision-making skills.
The ability to adapt, change, and multitask in a fast-paced working environment.
Attention to detail and pride in your work.
The flexibility to work a varying schedule, including some nights and weekends.
High energy and interest in being active outdoors in varying temperatures and weather conditions.
Completion of Driver A, Tunnel Operator, and CSA certifications.
Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours
Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head
A valid driver's license and the ability to pass a pre-employment background check.
Transmission Technician
Tucson, AZ job
At O'Rielly Chevrolet, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at O'Rielly Chevrolet is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Summary
High volume GM dealer in Tucson has immediate opening for Automatic Transmission technician. Preferably experienced and more so toward GM Products, although would be willing to cross line train. Excellent opportunity, with great pay, working environment and benefits.
Responsibilities
Diagnoses cause of malfunction.
Performs transmission repair as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory time allowances and standards.
Removes and disassembles transmission unit and performs repair.
Examines vehicle to determine if additional safety or service work is required.
Communicates with parts department to obtain needed parts.
Installs repaired transmission, replaces fluids and makes appropriate adjustments.
Road tests vehicle when required or refers to test technician.
Documents work performed and recommended
Requirements
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Clean driving record, minimum three years
Must pass a pre-employment background check, MVR, and drug screen
What We Offer
Medical, Vision and Dental
Company Paid Life Insurance
Company Paid Short Term Disability
The Option to get more life insurance and LTD
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness
Discounts on products and services
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Crew Member
Mister Carwash job in Tucson, AZ
Come work for us! We're currently seeking a Crew Member. WHAT YOU WILL DO: Provide excellent customer service by being friendly and handling vehicles with extreme care. Work with an amazing team to ensure customer vehicles are clean, inside and out. Help maintain the location's appearance and cleanliness.
Follow all Mister Car Wash safety procedures and policies, including appearance expectations.
WHAT YOU NEED:
The ability to thrive in a fast-paced working environment.
Outstanding customer service skills.
Attention to detail and pride in your work.
The attitude of a dependable team player.
High energy and interest in being active outdoors in varying temperatures and weather conditions.
Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours
Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head
Learning Architect
Mister Carwash job in Tucson, AZ
We're currently seeking a Learning Architect to join our Headquarters team! In this role as a Learning Architect you will help create outstanding instructional content. The ideal candidate will be a self-motivated, creative individual with a solid understanding of instructional design concepts and adult learning theory and a passion for learning and teaching. With guidance and input from the Manager of Learning and others on the team, the Learning Architect will collaborate with SMEs and stakeholders to create a wide variety of materials to train Mister employees nationwide. What you will do:
Collaborate with subject matter experts to conduct skills gap analyses and determine training solutions
Write clear, focused learning objectives and design content and assessments that align with them
Translate complex topics into simple, easy-to-understand training materials
Create print and digital training materials that adhere to brand standards and our audience's needs
Conduct research and work with subject matter experts to gather data and verify facts and information
Manage your project timelines
How you will shine:
Relevant bachelor's degree (Instructional Design, Instructional Technology, Education, etc.)
3+ years' experience with eLearning course development
Relentless attention to detail coupled with the ability to maintain focus on the big picture
Strong interpersonal skills and curious nature
A love of learning and a desire to help others succeed
A team-player attitude
Comfort with course-authoring software (e.g., Articulate 360) and Microsoft Office
Experience with independently managing project timelines
Location: Tucson, AZ (Headquarters)
Business Development Center Representative
Tucson, AZ job
Full-time Description
At O'Rielly Chevrolet, we strive to make every customer a customer for life. We reward individuals who are ready to work hard and stay motivated. Every employee at O'Rielly Chevrolet is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Summary
Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Business Development Team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience. In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about the newest vehicles and technologies on the market. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers.
Responsibilities
Answer customer calls and establish follows-up with sales appointments
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
Provide customers with initial product information & direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment
Participate in team & process development sessions - keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily
Requirements
Qualifications
At least one previous role with strong customer service skills
Team player attitude
Prompt and courteous
Enthusiastic personality
Must have strong computer skills
Must be willing to submit a pre-employment background check and drug screen (this includes screening for recreational marijuana)
Bilingual a strong plus!
What We Offer
Medical, Vision and Dental
Company Paid Life Insurance
Company Paid Short Term Disability
401K Plan
Growth opportunities
Paid Training
Employee vehicle purchase plans
Long term job security
Health and wellness
Discounts on products and services
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Business Development Center Service - Part Time
Tucson, AZ job
Part-time Description
At O'Rielly Chevrolet, we strive to make every customer a customer for life. We reward individuals who are ready to work hard and stay motivated. Every employee at O'Rielly Chevrolet is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Summary
Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Business Development Team. Business Development Center Representatives are responsible for making inbound and outbound calls and communicating with prospects and customers via phone and email .The BDC is the perfect place for a motivated individual to begin a successful career. Applicants for this position should be confident and self-motivated with a pleasant and outgoing personality, have the ability to convert customer inquiries into appointments. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers. If you thrive in a fast paced environment and have the drive and initiative to succeed then we are excited to talk to you. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.
Responsibilities
Handle high-volume inbound calls regarding appointments, repairs, and recalls
Study, learn and understand the services/maintenance we offer
Meet and exceed daily goals and objectives
Maintain accurate records of daily activities
Make comprehensive notes in the dealership CRM reflecting all customer/prospect communications
Participate in team & process development sessions - keeping positive relationships with teammates, service advisors and dealership management
Requirements
Qualifications
At least one previous role based in strong customer service experience
Team player attitude
Prompt and courteous
Enthusiastic personality
Must strive to provide excellent customer service
Must be comfortable in a call center environment
Must have strong computer skills
Must pass a pre-employment background check, and drug screen, this includes recreational marijuana
What We Offer
Medical, Vision and Dental
Company Paid Life Insurance
Company Paid Short Term Disability
The Option to get more life insurance and LTD
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness
Discounts on products and services
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary Description $15.00 per hour plus commission
Dayforce Systems Analyst
Mister Carwash job in Tucson, AZ
We are seeking an HR Systems Analyst to join our Headquarters team! The job can be remote. The HR System Analyst is responsible for configuring, optimizing, and maintaining the human capital management system, as well as supporting additional HR technology needs.
What You Will Do:
System Administration:
Configure, administer, and optimize HCM system (Recruiting, Core HR, WFM, Payroll, Compensation, Benefits and Engagement) supporting the HR Team
Manage system access, roles, and organizational structures, ensuring proper permissions and background jobs are in place
Troubleshoot and resolve complex system issues, perform audits and validations to ensure data integrity
Execute system upgrades, testing, and enhancement analysis
Document configurations, workflows, and procedures
Lead development and continuous improvement of HR systems to align with organizational goals
Create robust reporting solutions to streamline processes across the HR function
Create file exports and benefit carrier feeds
Collaborating with Internal Partners:
Partner with HR, IT, and other departments to identify system issues between HCM/HRIS and other applications, collaborating for effective issue resolution.
Participate in cross-functional projects to support HR technology initiatives and process improvements.
Provide robust people data and reporting support to entire organization, partnering with cross-functional stakeholders to develop and maintain dashboards and data visualizations.
Assist with developing feeds, APIs, and integrations between HR systems and enterprise applications.
Train and assist end users and other HR teams and leaders. Provide screenshots and process information to develop learning materials as required.
Note: The job duties above provide a general sense of the role; though, additional duties may be assigned as necessary.
How You Will Shine:
Education:
Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field or 2+ years college-level education and 4+ years relevant professional experience with HRIS or HCM System
Experience:
Minimum of 3+ years of experience in HR systems, HR operations, or a related field
Minimum of 2+ years of experience managing a system or acting as system administrator with customer service responsibilities
Working knowledge of HCM/HRIS platforms (Dayforce experience preferred) and Microsoft Office Suite including intermediate to advanced Excel expertise
Proficiency in data analysis and reporting tools, with the ability to interpret trends and provide actionable insights
Ability to communicate technical information clearly to non-technical stakeholders, including HR partners and business leaders
Strong organizational and time management skills, with the ability to manage multiple projects, priorities and deadline
Excellent verbal and written communication skills
Demonstrated ability to improve processes and enhance user experience through system optimization and feedback integration
Basic knowledge with SQL, XML, or other scripting/query languages
Knowledge of data privacy and compliance regulations a plus
Service Consultant
Tucson, AZ job
At O'Rielly Chevrolet, we strive to make every customer a customer for life. We reward individuals who are ready to work hard and stay motivated. Every employee at O'Rielly Chevrolet is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Summary
As a Service Consultant, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, service recommendations, and their individual repair needs. From greeting vehicle owners on the drive line to reviewing the repair process, our Service Advisors are true professionals who enjoy helping others. A little mechanical ability is nice to have, but is not absolutely necessary. We welcome individuals who are new to the automotive industry and will provide the necessary training with pay! Prior customer service experience is also a plus, but not necessary.
Responsibilities
Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandle
What We Offer
Medical, Vision and Dental
Company Paid Life Insurance
Company Paid Short Term Disability
The Option to get more life insurance and LTD
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness
Discounts on products and services
Requirements
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Good communication skills with your customers
Professional, well-groomed personal appearance.
Clean driving record
Willing to submit to a pre-employment background check & drug screen, to include recreational marijuana.
Previous experience in similar position a plus
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Quick Service Technician Part Time
Tucson, AZ job
Part-time Description
At O'Rielly Chevrolet , we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at O'Rielly Chevrolet is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
“Feel you have the ability to perform automotive, but not the experience or training?”
Part Time, mornings
With a strong interview showing basic knowledge and a desire to learn, we offer paid training.
Earn while you learn, without accumulating vocational school debt.
Ask about our Service Tech Training Program
Requirements
Communication skills - communicates effectively with others.
Time management - managing one's own time and time of others.
Basic computer skills.
Clean driving record
Must be willing to submit to a pre-employment background check & drug screen
Responsibilities
Check and communicate oil level to teammates
Ensure tire pressure for proper inflation
Inspect and refill fluid levels as necessary
Complete vehicle inspection
Install a new oil drain plug and a new oil filter
Clean and lubricate fittings as needed
Providing excellent customer service keeping in mind that our customer's perspective comes first.
What We Offer
Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness
Flexible Work Schedule
Discounts on products and services
Technician Specific Benefits
Shop equipped with the newest technology and equipment
Uniforms provided
Discounts on products and services
Career advancement opportunities, promote from within
ASE and state inspection certification reimbursement and all training expenses paid to further your career
Continued education, manufacturer hands on and web based training
Clean and professional work environment
Competitive wages
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Sr. Accountant
Mister Carwash job in Tucson, AZ
We're currently seeking a Sr. Accountant to join our Headquarters team! The Senior Accountant is responsible for ensuring the accuracy and integrity of financial records through the preparation, analysis, and reconciliation of key accounts. This role is responsible for overseeing general accounting operations, ensuring financial accuracy, and driving key reporting processes. This position plays a critical role in supporting the organization's financial health and operational efficiency.
What You Will Do:
Core Accounting Functions:
Prepare and review journal entries, account reconciliations, and financial statements to maintain accuracy and compliance identifying discrepancies and implementing corrective actions.
Ensure timely and accurate month-end, quarter-end, and year-end close processes, coordinating cross-functional efforts as needed.
Maintain and improve accounting processes and internal controls.
Contribute to the development and refinement of accounting policies and procedures, ensuring accuracy and compliance.
Mentor junior accounting staff, fostering skill development and collaborative problem-solving.
Financial Analysis and Compliance:
Monitor and analyze accounting data to uncover trends, discrepancies, and opportunities for improvement.
Conduct financial analysis, investigate variances, and resolve fluctuations in account balances.
Prepare reports and provide documentation to support internal and external audits.
Cross-Functional Collaboration and Support:
Collaborate with other departments, vendors, and customers to resolve accounting issues and provide financial support.
Assist with internal and external financial reporting, ensuring transparency and compliance.
Support management with various projects and functions, contributing to the overall efficiency and accuracy of the accounting team.
Note: The job duties above provide a general sense of the role; though, additional duties may be assigned as necessary.
Note: The job duties above provide a general sense of the role; though, additional duties may be assigned as necessary.
How You Will Shine:
Education:
Bachelor's degree in Accounting, or equivalent experience required (4+ years).
Experience:
Minimum of 3 years of experience in accounting, with a strong understanding of general ledger functions and financial reporting.
Working knowledge of financial systems and tools, including ERP platforms (e.g. NetSuite, Oracle, SAP).
Proficiency in Microsoft Excel, including functions, formulas, and spreadsheet management for financial analysis.
Licenses/Certifications:
Certified Public Accountant (CPA) designation is preferred but not required.
Knowledge, Skills, and Abilities:
Approach new challenges with a hands-on attitude, demonstrating a willingness to learn and take on evolving responsibilities.
Proficient in handling general ledger accounting, account reconciliations, and financial reporting processes.
Working knowledge of GAAP, with the ability to apply accounting principles to complex transactions.
Strong analytical and problem-solving skills, with the ability to investigate and resolve discrepancies independently.
Excellent attention to detail, ensuring accuracy in financial data and documentation.
Effective communication skills, both written and verbal, for collaborating with internal teams, auditors, and external partners.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Guest Service Specialist
Mister Carwash job in Tucson, AZ
Your Day, the Mister Way Greet every customer with a wave and a smile. Enthusiastically sell our products and Unlimited Wash Club membership program. Genuinely thank each customer for choosing Mister. Anticipate and solve customer needs. Ensure each customer leaves with a clean, dry, and shiny car.
Enjoy variety, hands-on work, and rewarding days.
Keep our sites clean, inviting, and well-maintained.
Collaborate with team members to complete tasks and achieve goals.
You'd Make a Great GSS If You…
Enjoy making meaningful connections with customers.
Sell with passion and energy.
Love working with others to get things done.
Thrive in a fast-paced, outdoor work environment.
Are open to feedback and learning new things.
Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
Have the energy to stay on your feet and the strength to lift what's needed.
Diesel Automotive Service Technician (Light Duty)
Tucson, AZ job
At O'Rielly Chevrolet , we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at O'Rielly Chevrolet is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
“Feel you have the ability to perform automotive, but not the experience or training?”
With a strong interview showing basic knowledge and a desire to learn, we also offer paid On-The-Job training. Maintenance type openings available to start and begin your career in the Automotive field. Earn while you learn, without accumulating vocational school debt.
Summary
Responsible for service and repair of vehicles as assigned by service manager. Working with service team to deliver excellent customer service.
Requirements
Strong teamwork skills
Willing to submit to a drug screen and background check
Must have a valid driver's license
3 year driving history required
Prior Experience in these skills preferred:
Air Conditioning
Electrical
Performance
Heavy and Light Engine Mechanical Repair
Automatic Transmission
Repairs and Diagnostics
Experience and ASE Certifications recommended, however, not a must
FACILITY & BENEFITS
Up to date facility with “State of the Art” diagnostics and repair equipment. Clean environment. Highly productive shop. Competitive wages. Continued education including manufacturer hands on and web based training. While employed, we cover the cost of ASE certifications with a passing grade.
What We Offer
Medical, Vision and Dental
Company Paid Life Insurance
Company Paid Short Term Disability
The Option to get more life insurance and LTD
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness
Discounts on products and services
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Quick Service Technician
Tucson, AZ job
At O'Rielly Chevrolet , we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at O'Rielly Chevrolet is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
“Feel you have the ability to perform automotive, but not the experience or training?”
With a strong interview showing basic knowledge and a desire to learn, we offer paid training.
Earn while you learn, without accumulating vocational school debt.
Ask about our Service Tech Training Program
Responsibilities
Check and communicate oil level to teammates
Ensure tire pressure for proper inflation
Inspect and refill fluid levels as necessary
Complete vehicle inspection
Install a new oil drain plug and a new oil filter
Clean and lubricate fittings as needed
Providing excellent customer service keeping in mind that our customer's perspective comes first.
What We Offer
Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness
Flexible Work Schedule
Discounts on products and services
Technician Specific Benefits
Shop equipped with the newest technology and equipment
Uniforms provided
Discounts on products and services
Career advancement opportunities, promote from within
ASE and state inspection certification reimbursement and all training expenses paid to further your career
Continued education, manufacturer hands on and web based training
Clean and professional work environment
Competitive wages
Requirements
Communication skills - communicates effectively with others.
Time management - managing one's own time and time of others.
Basic computer skills.
Clean driving record
Must be willing to submit to a pre-employment background check & drug screen
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.