Program Trainer jobs at Mister Sparky

LHH is seeking a Senior Learning & Development (L&D) Specialist for an incredible construction company in Atlanta, GA. This role will identify organizational training needs and deliver effective learning solutions. This role owns the design, delivery, and continuous improvement of training programs, conducts needs assessments, executes training, and evaluates outcomes to ensure measurable business impact. Key Responsibilities Program Strategy & Delivery Lead the design, delivery, and ongoing improvement of training programs and continuous learning opportunities that align to organizational goals. Apply modern instructional design and adult-learning methodologies (e.g., blended learning, microlearning, experiential learning) to maximize training effectiveness. Needs Assessment & Solution Design Conduct targeted training needs analyses with leaders and SMEs; translate insights into curricula, learning paths, and enablement plans. Identify critical organizational issues using relevant data; make recommendations, implement solutions, manage change, and evaluate impact. Facilitation & Enablement Facilitate instructor‑led and virtual sessions; coach leaders and employees on skill development and career growth. Partner with senior leaders to design and develop career paths and strengthen onboarding and career development processes. Evaluation, Analytics & ROI Monitor and measure program effectiveness using robust data collection methods; analyze learning data, training metrics, and ROI to produce actionable insights. Suggest and implement new data collection approaches to enhance measurement and reporting. LMS Administration & Vendor Management Administer the LMS (user management, content curation, reporting, governance) and ensure data integrity and adoption. Manage relationships with external training vendors, including selection, SOWs, performance evaluation, and cost optimization. Compliance & GA Tax Credit Oversee the collection of required information from third‑party vendors for the Georgia (GA) Tax Credit and propose initiatives to increase tax returns year over year. Advisory, Standards & Team Mentorship Serve as a technical expert on program design, processes, and system improvements; uphold company values and professional standards. Mentor other L&D team members and contribute to a high‑performing, collaborative L&D function. Qualifications Bachelor's degree (required). 6+ years as a training professional with 6+ years in curriculum development. Experience in the construction industry or large corporate environments. Demonstrated curriculum writing, L&D program design, and coaching experience. Strong knowledge of technology and business operations as they relate to training. Ability to design and implement change management strategies for training initiatives. Proven capacity to multitask, meet challenging goals, and maintain high-quality standards. Proficiency in analyzing learning data, training metrics, and ROI. Effective verbal and written communication across diverse audiences. Professional presence that inspires confidence and trust; adherence to company values. Job Type Direct Hire In-Office, Full-Time Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance

APR Consulting, Inc. has been engaged to identify an Epic Credentialed Trainer - 3115632 Epic Credentialed Trainer Pay Rate: $50-$56/hour Duration: 6 months Schedule: 5x8-Hour (08:00 - 17:00) Need to be on-site for training, but can be remote for planning work EDUCATION REQUIREMENTS High School Diploma with minimum 5 years training experience Or Associates degree in computer science, It or related field and a minimum of 3 years training experience Or Bachelor's degree in computer science, IT or related field and a minimum of 1 year of training experience. EXPERIENCE REQUIREMENTS Experienced trainer for Epic Prelude, Grand Central epic modules, and Cadence training Proficiency in IT training or instructional design, with project management experience. LICENSING AND CERTIFICATIONS Prefer a certified trainer SKILLS Advanced knowledge of instructional design, e-learning development, and training management. Strong leadership and mentorship abilities. Proficiency in handling complex training projects and optimizing training workflows. DUTIES AND RESPONSIBILITIES Lead training projects, including large-scale implementations and system upgrades. Mentor entry-level and intermediate trainers, promoting best practices in instructional design. Develop advanced e-learning materials and blended learning modules to enhance training efficiency. Provide high-level support during go-lives, troubleshooting complex issues as needed. Document and maintain training workflows, best practices, and standard operating procedures. Partner with peers to design training environment patient scenarios for hands-on learning during training This particular client is requiring that all new hires show proof of vaccination. However, accommodations may be made for those with disabilities or religious reasons who cannot obtain a vaccine. Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Don't miss out on this amazing opportunity! If you feel your experience is a match for this position please apply today and join our team. We look forward to working with you!

Eurasia Group, the leading global political risk research and consulting firm, is offering a unique opportunity to several recent undergraduates to gain hands-on training in the dynamic field of political risk analysis. Each candidate chosen to be a Researcher in the Political Risk Training Program will work with one or more analysts in the regional or functional practice group at Eurasia Group that best matches his or her experience, interests, and language skills. The Researcher will provide research support, including basic primary and secondary source information-gathering for our analysts' written products and client meetings, as well as general administrative assistance. The program will also include a formal training component, focusing on key issues in the preparation and presentation of political risk analysis. This program provides full-time employment at Eurasia Group for one year, with the possibility of extending the contract for an additional year. The program does not guarantee full-time employment with the firm thereafter. The program will be run in the firm's New York, Washington and London offices. All candidates must have US or UK work authorization. Candidates must have the following skills, knowledge, and abilities: - a bachelor's degree in political science, regional studies, or economics- deep knowledge, in-country experience and foreign language fluency of the related country or sub-region (if applicable) - a strong interest in the interaction between politics and financial markets- ability to exercise independent judgment when evaluating relevant data that will contribute to the firm's analytical products- comfort working in a dynamic, fast-paced environment that requires critical thinking, solid writing skills, and concise argumentation Our HR team starts actively recruiting for the PRTP in early spring. Please submit your application here for consideration.

Entry-Level Training Program (CAA Mailroom) Job Description PLEASE NOTE: This posting remains on our website year-round. We may or may not currently have an opening, but you are welcome to apply now in the event an actual opening in the Entry Level Training Program becomes available. We will keep your application on file and may contact you if an opening becomes available. WHO WE ARE Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA's diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world's top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in Beijing, Chicago, Geneva, London, Nashville, New York, Memphis, Miami, Munich, Stockholm, Shanghai, and among other locations globally. THE ROLE CAA is seeking an enthusiastic go-getter to join one of our Entry-Level Training Programs (ETP). Opportunities are currently available in-person in the following offices: Los Angeles, Nashville, and New York. Candidates in the ETP gain first-hand industry experience across Entertainment, Media, Brands and Sports, receive hands-on professional development, and serve as the operational hub of the agency. This team is the future of CAA and is an important part of the company's culture and structure. The Entry-Level Training Program consists of three distinct rotations: Reception, Mailroom Clerk, and Floating Assistant. These roles build on each other and provide unique exposure to the agency, which allows employees to develop their hard and soft skills. A successful ETP employee will become a successful candidate for most CAA Assistant roles. THIS ROLE COULD BE RIGHT FOR YOU IF: • You are curious about a career in the Entertainment, Sports, Brands and Media, and would love the opportunity to understand the inner working and business side of the industry • You have a team-first mentality and enjoy contributing to a greater goal • You are a self-starter who takes initiative to explore • You are able to read the room, adapt, and flex to the needs of any given situation • You are tapped into the latest industry news and trends • You thrive in a fast-paced environment and are able to remain calm under pressure • You do not back down from a challenge but rather enjoy finding a creative solution RESPONSIBILITIES: RECEPTION • Welcome all visiting clients, colleagues, and guests, and provide white glove service • Act as the voice of CAA by answering all incoming calls and transferring callers to the appropriate parties • Schedule meetings and book conference rooms for multiple locations • Maintain confidentiality of all records and information pertaining to clients, employees, and the organization • Build and foster relationships with colleagues • Ensure that CAA standards are upheld at all times MAILROOM • Perform various internal and external mail/messenger activities (sorting, tracking, delivering, pickup, etc.) • Setup and breakdown conference rooms and event spaces, for meetings and company events • Operate mailing, copy, binding and fax equipment • Perform other tasks and special projects as assigned • Maintain confidentiality of all records and information pertaining to clients, employees, and the organization • Build and foster relationships with colleagues • Ensure that CAA standards are upheld at all times FLOATING ASSISTANT • Act as interim coverage for Assistants to provide continual and consistent support to Agents and Executives • Administrative duties include heavy phones, coordinating meetings and schedules, preparing expense reports, producing correspondence, special projects and additional work as needed for Agents and Executives • Maintain confidentiality of all records and information pertaining to clients, employees, and the organization • Build and foster relationships with colleagues • Ensure that CAA standards are upheld at all times QUALIFICATIONS • BA/BS from an accredited University or College is preferred • Demonstrated passion for Entertainment, Media, Brands and/or Sports • Desire to grow within the Entertainment, Media, Brands and Sports Industry • Excellent customer service skills • Strong networking and communication skills, with an exceptional phone demeanor • Excellent interpersonal and problem resolution skills • Ability to multi-task and meet deadlines • Collaborative team player • Detail-oriented and extremely organized • Ability to work in a fast-paced, high-volume environment Compensation The base hourly rate for this position is in the range of $20 - $20.50/hr. This position also is eligible for benefits and discretionary bonus. Ultimately, wages may vary based upon, but not limited to, relevant experience, time in role, business sector, and geographic location, among other criteria. Please talk with a CAA Recruiter to learn more. Creative Artists Agency, LLC (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military status, pregnancy or any other legally -recognized protected basis under federal, state or local laws, regulations or ordinances. The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities. CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. Creative Artists Agency, LLC (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, family and medical care leave status, military or veteran status, marital status, family status, sexual orientation, gender identity, gender expression, political affiliation, an employee's or their dependent's reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law.The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities.CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

The Program Ready Trainer is a dual role position designed to support both training and operations during the Intuit Tax season. In this role, team members flex between assisting with training delivery and returning to their operational responsibilities based on business needs. As part of the seasonal training team, the Program Ready Trainer supports new hire classes by assisting facilitators, coaching students, and providing guidance during the Go Live phase to help drive quality performance. Once new hire training is complete, the role transitions into the returning operational role as a Product Expert or Tax Specialist. Program Ready Trainers gain valuable experience and may become eligible for upcoming EAW opportunities.Roles and Responsibilities Support the facilitation of new hire orientation and training classes, including assistance during the Go Live process. Collaborate with IT services and Workforce Management to ensure timely system access and account setup for new hires. Assist in monitoring student performance against Intuit's NPS and key performance indicators for Product Expert or Tax Specialist roles. Provide coaching, feedback and guidance during classroom and go live sessions, with follow-up support as students transition to operations. Track attendance, assist with timecard management, and support performance reporting. Assist with refresher sessions, skills reinforcement, or upskill training under the guidance of the lead trainer. Maintain an up-to-date understanding of company policies, procedures, and training content. Flexibility required to support both A.M. and P.M. schedules based on business needs. Education and Experience Collegiate education in a business-related field preferred. A minimum of (1) Intuit tax season experience as a Product Expert or Tax Specialist A minimum of (1) Intuit tax season of customer service experience; contact/call center environment experience preferred. Additional Requirements High level of integrity and professionalism. Intuit account and tools subject matter expert. Proficiency in Microsoft Word, Excel, and PowerPoint. Strong analytical and problem-solving skills. Excellent written, verbal, and interpersonal skills with proven experience in employee communications, able to demonstrate empathy and customer service coaching. Ability to multi-task and perform in a fast-paced environment. AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment. THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.

OUR COMPANY Our mission is to be the most valued and trusted business partner in the customer solutions space through unrivaled service. We aspire to be true partners for our exclusive business clients, and we are bonded by our common quest for excellence. What's in our DNA? We provide unrivaled service by enlivening our Passion for People philosophy. We are entrepreneurs who act with integrity. We are tenacious. We are versatile and responsible. Inktel is a special place. We're an established company with over a thousand employees and a track record of success of over 20 years. There's a reason we've been voted a Best Place to Work so consistently. Careers are fast-tracked at our company. We're a team of achievers who appreciate a good sense of humor and taking meaningful action. Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners-we can't resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our core-and we don't use the word "strive" lightly. It embodies what we value. Management Training Program As a leading provider of contact center solutions, we outsource customer care operations for Fortune 500 companies in the retail, restaurant, education, ecommerce and consumer packaged goods industries-with more industries in the pipeline! Our clients trust us with the care of their customers because we are experts in engaging people: meaningful, human interaction which leads to meaningful, human relationships. We are not just good at this-good is not good enough for us-we are great. Simply put, our goal is to be the best interaction of the day for everyone we connect with. That's why every interaction we have speaks to the passion we have for people. Everything we do, we do because we're thinking about someone else. If you're inspired to grow with an industry trendsetter that will challenge and reward you, keep reading. We're looking to work with you. What You Can Expect Our Management Training Program is designed for recent college graduates. It is aimed at helping you discover your potential through intense, engaging, hands-on experience. This program is not for the timid-it's for those who want to prove themselves and want to forge their own career path. It is designed to help you push your limits and get better by doing challenging work. Participating in leadership training designed to help you grow as a young professional will help to supplement your hands-on experience. This training will be focused on the values we foster and celebrate in all of our colleagues, represented by the acronym STRIVE: Service, Tenacity, Responsibility, Integrity, Versatility and Entrepreneurship. Each participant in the program will receive training and experience within the operations department as well as one-to-one mentoring from a senior leader in the company. This key relationship will help round out the experience and set you up for future success! Your Profile * A Bachelor's degree (recently acquired or upcoming, either spring or summer 2022) * 3.0 GPA or above * Enthusiastic, resourceful, proactive, ambitious, persistent, committed, intelligent * Strong character and standard for personal excellence * A strong combination of work-ethic, analytical skills, and communication skills * Excellent communication and writing skills in English. * Reliable transportation for possible travel between offices within Broward and Miami-Dade counties. The Future After successfully completing the program you will have: * A permanent role with immediate opportunity to make a big impact. * A clear understanding of our business * A mentoring relationship with a senior leader * Service experience with our charity partners Salary & Benefits The compensation package for this position includes an annual base salary as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, paid time off, and an excellent 401K plan. #LI-EM1

The Program Ready Trainer is a dual role position designed to support both training and operations during the Intuit Tax season. In this role, team members flex between assisting with training delivery and returning to their operational responsibilities based on business needs. As part of the seasonal training team, the Program Ready Trainer supports new hire classes by assisting facilitators, coaching students, and providing guidance during the Go Live phase to help drive quality performance. Once new hire training is complete, the role transitions into the returning operational role as a Product Expert or Tax Specialist. Program Ready Trainers gain valuable experience and may become eligible for upcoming EAW opportunities.Roles and Responsibilities Support the facilitation of new hire orientation and training classes, including assistance during the Go Live process. Collaborate with IT services and Workforce Management to ensure timely system access and account setup for new hires. Assist in monitoring student performance against Intuit's NPS and key performance indicators for Product Expert or Tax Specialist roles. Provide coaching, feedback and guidance during classroom and go live sessions, with follow-up support as students transition to operations. Track attendance, assist with timecard management, and support performance reporting. Assist with refresher sessions, skills reinforcement, or upskill training under the guidance of the lead trainer. Maintain an up-to-date understanding of company policies, procedures, and training content. Flexibility required to support both A.M. and P.M. schedules based on business needs. Education and Experience Collegiate education in a business-related field preferred. A minimum of (1) Intuit tax season experience as a Product Expert or Tax Specialist A minimum of (1) Intuit tax season of customer service experience; contact/call center environment experience preferred. Additional Requirements High level of integrity and professionalism. Intuit account and tools subject matter expert. Proficiency in Microsoft Word, Excel, and PowerPoint. Strong analytical and problem-solving skills. Excellent written, verbal, and interpersonal skills with proven experience in employee communications, able to demonstrate empathy and customer service coaching. Ability to multi-task and perform in a fast-paced environment. AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment. THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.

As a member of Tidewater's Management Training Program, you will work closely with our experienced sales and marketing teams in our Atlanta headquarters. No Experience? No Problem! We pride ourselves on the ability to provided classroom and on-the-job training for all entry level employees! Our goal is to provide the tools necessary to build long lasting relationships with clients, and ultimately drive revenue on behalf of those accounts. Our program is structured to give a comprehensive education in all areas of business operations. Perks for our employees: Onsite fitness center and cafe Weekly salary & generous bonuses Outstanding growth opportunities Company funded travel Basic candidate qualifications: Bachelor's degree or relevant experience Strong verbal and written communication skills Familiarity with sales and marketing tools and techniques Ability to work both independently and as part of a team Strong organizational and time management skills We encourage all graduates to apply! Those with experience or interest in any of the following categories will do well in this role: Sales, marketing, customer service, retail, athletics, restaurant, teamwork, training, campaigns, leadership, communication, outreach, advertising, business development, hospitality, adaptability, promotions, teams, clubs, fitness, problem solving, military, entrepreneurship, delivery, negotiation skills, products and services.

The Corporate Trainer is responsible for the delivery and implementation of training strategies and curriculum designed to strengthen employee performance and drive exceptional customer experiences. This role ensures alignment with key performance indicators, supports collaboration across internal departments, and promotes best practices within client programs. The Corporate Trainer will contribute to a culture of continuous improvement using actionable data, process compliance, and innovative training solutions. This is a seasonal position with an expected end date of either January 30, 2026, or April 30, 2026, depending on the needs of the organization.Essential Functions Onboarding and Development: Deliver comprehensive new hire onboarding programs, upskilling trainings, and ongoing professional development for new and existing student employees. Strategy and Solutions: Collaborate with the training team to create strategies, roadmaps, and solutions based on industry best practices, user feedback, and data analytics. Instructional Techniques: Utilize engaging instructional techniques and formats, such as role playing, peer to peer interaction, group discussion, shadowing, e-learning, and lecture. Skill Assessment: Analyze student employees' product knowledge, problem-solving abilities, communication, and navigation skills and record the findings. Coaching and Evaluation: Monitor and evaluate calls during on-the-job training to ensure proper call handling, and compliance with workflows and tools; schedule coaching sessions improvement and development purposes. Quality Improvement: Utilize quality alerts, trend data, compliance issues and audit results to update training materials and reduce knowledge gaps. Calibration Meetings: Attend or conduct collaborative meetings with the internal team and client to ensure consistency and accuracy of the training curriculum. Reporting and Documentation: Accurately report daily activities, track, and maintain key metrics, assessments, attendance, and coaching records; submit operation handover report and process changes to stakeholders. Education/Experience Bachelor's degree in a business-related field preferred. A minimum of 2 years in training experience or equivalent combination of education and experience. At least 1- 2 years of previous customer service, contact/call center environment experience preferred. Additional Requirements Excellent verbal, written, and interpersonal skills, as well as presentation skills. Knowledge of existing and emerging training methods/tools; curriculum writing skills. Prior experience in classroom instruction, customer service and call center environment. Ability to analyze data and assess needs, linking training and design to performance. Experience in continuous improvement efforts, coaching and mentoring. Ability to build rapport and effective working relationships with peers, clients, and all levels of management. Flexibility to adapt to changing priorities and business practices. Intermediate level of knowledge/familiarity with PC hardware and software. Intermediate Excel proficiency, including the ability to: Add/edit/remove formula-based rule formatting. Manage data validations. Implement other fail safes to ensure reliable analytical output. AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment. THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.

About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based on-site at our Port Saint Lucie, Florida location. Your Responsibilities As a Pre-Licensed Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Handle and carefully respond to all customer inquiries Provide excellent customer service through active listening Work with confidential customer information and treat it sensitively Aim to resolve issues on the first call by being proactive Appropriately communicate with customers We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: High School Diploma or equivalent. Minimum of 6 months of customer service experience. Must be 18 years of age or older. Ability to type at least 25 words per minute. Comfortable with desktop computer systems and have general knowledge of Windows-based systems. Customer service and/or sales experience preferred. College degree preferred but not required. Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. Be One of Our People It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based on-site at our Port Saint Lucie, Florida location. Your Responsibilities As a Pre-Licensed Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Handle and carefully respond to all customer inquiries Provide excellent customer service through active listening Work with confidential customer information and treat it sensitively Aim to resolve issues on the first call by being proactive Appropriately communicate with customers We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: High School Diploma or equivalent. Minimum of 6 months of customer service experience. Must be 18 years of age or older. Ability to type at least 25 words per minute. Comfortable with desktop computer systems and have general knowledge of Windows-based systems. Customer service and/or sales experience preferred. College degree preferred but not required. Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. Be One of Our People It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Works closely with new and existing Trainers and Technicians to develop skills and ensure proper repairs are being performed; develops training profiles and oversees the execution of development plans for Regional Maintenance Trainers and Field Maintenance Technicians; provides advanced technical assistance to Regional Maintenance Trainers and Field Maintenance Technicians and the Technical Support Center as needed. KEY DUTIES AND RESPONSIBILITES: Coordinates training of new and existing Regional Maintenance Trainers and Field Maintenance Technicians in all aspects of the business; ensures proper training of all maintenance related tasks, including, but not limited to, building equipment and systems maintenance Supports Facilities by being experts in specialized trades, or has equivalent expert knowledge of all C-store equipment Evaluates RMT's and techs based upon various performance metrics and skill assessments; determines if additional training is necessary and conducts training as needed Develops, implements and delivers training programs to address individual development needs of Regional Maintenance Trainers and Field Maintenance Technicians Develops skill and competency profiles and formulates individual development plans based on employee profiles; provides feedback to management on individual and group progress Creates and develops advanced and professional training materials, programs, in-person and virtual training classes Acts as a Subject Matter Expert in multiple trades, and serves as SME representative for inter-departmental projects EDUCATION AND EXPERIENCE: EDUCATION: High School/GED Preferred YEARS OF RELEVANT WORK EXPERIENCE: 7+ years YEARS OF MANAGEMENT EXPERIENCE: NA CERTIFICATIONS / LICENSES: NA SPECIFIC KNOWLEDGE AND SKILLS: Experience with Word, Excel, and other MS Office suite applications Excellent organization and communication skills, and the ability to research and resolve issues Excellent leadership skills and the ability to facilitate and direct the activities of others Good understanding of intra-department functions and operations Ability to build and sustain collaborations If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link .

Job DescriptionThe Corporate Trainer is responsible for the delivery and implementation of training strategies and curriculum designed to strengthen employee performance and drive exceptional customer experiences. This role ensures alignment with key performance indicators, supports collaboration across internal departments, and promotes best practices within client programs. The Corporate Trainer will contribute to a culture of continuous improvement using actionable data, process compliance, and innovative training solutions. This is a seasonal position with an expected end date of either January 30, 2026, or April 30, 2026, depending on the needs of the organization.Essential Functions Onboarding and Development: Deliver comprehensive new hire onboarding programs, upskilling trainings, and ongoing professional development for new and existing student employees. Strategy and Solutions: Collaborate with the training team to create strategies, roadmaps, and solutions based on industry best practices, user feedback, and data analytics. Instructional Techniques: Utilize engaging instructional techniques and formats, such as role playing, peer to peer interaction, group discussion, shadowing, e-learning, and lecture. Skill Assessment: Analyze student employees' product knowledge, problem-solving abilities, communication, and navigation skills and record the findings. Coaching and Evaluation: Monitor and evaluate calls during on-the-job training to ensure proper call handling, and compliance with workflows and tools; schedule coaching sessions improvement and development purposes. Quality Improvement: Utilize quality alerts, trend data, compliance issues and audit results to update training materials and reduce knowledge gaps. Calibration Meetings: Attend or conduct collaborative meetings with the internal team and client to ensure consistency and accuracy of the training curriculum. Reporting and Documentation: Accurately report daily activities, track, and maintain key metrics, assessments, attendance, and coaching records; submit operation handover report and process changes to stakeholders. Education/Experience Bachelor's degree in a business-related field preferred. A minimum of 2 years in training experience or equivalent combination of education and experience. At least 1- 2 years of previous customer service, contact/call center environment experience preferred. Additional Requirements Excellent verbal, written, and interpersonal skills, as well as presentation skills. Knowledge of existing and emerging training methods/tools; curriculum writing skills. Prior experience in classroom instruction, customer service and call center environment. Ability to analyze data and assess needs, linking training and design to performance. Experience in continuous improvement efforts, coaching and mentoring. Ability to build rapport and effective working relationships with peers, clients, and all levels of management. Flexibility to adapt to changing priorities and business practices. Intermediate level of knowledge/familiarity with PC hardware and software. Intermediate Excel proficiency, including the ability to: Add/edit/remove formula-based rule formatting. Manage data validations. Implement other fail safes to ensure reliable analytical output. ExemptAFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment. THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.

The Corporate Trainer is responsible for the delivery and implementation of training strategies and curriculum designed to strengthen employee performance and drive exceptional customer experiences. This role ensures alignment with key performance indicators, supports collaboration across internal departments, and promotes best practices within client programs. The Corporate Trainer will contribute to a culture of continuous improvement using actionable data, process compliance, and innovative training solutions. This is a seasonal position with an expected end date of either January 30, 2026, or April 30, 2026, depending on the needs of the organization.Essential Functions Onboarding and Development: Deliver comprehensive new hire onboarding programs, upskilling trainings, and ongoing professional development for new and existing student employees. Strategy and Solutions: Collaborate with the training team to create strategies, roadmaps, and solutions based on industry best practices, user feedback, and data analytics. Instructional Techniques: Utilize engaging instructional techniques and formats, such as role playing, peer to peer interaction, group discussion, shadowing, e-learning, and lecture. Skill Assessment: Analyze student employees' product knowledge, problem-solving abilities, communication, and navigation skills and record the findings. Coaching and Evaluation: Monitor and evaluate calls during on-the-job training to ensure proper call handling, and compliance with workflows and tools; schedule coaching sessions improvement and development purposes. Quality Improvement: Utilize quality alerts, trend data, compliance issues and audit results to update training materials and reduce knowledge gaps. Calibration Meetings: Attend or conduct collaborative meetings with the internal team and client to ensure consistency and accuracy of the training curriculum. Reporting and Documentation: Accurately report daily activities, track, and maintain key metrics, assessments, attendance, and coaching records; submit operation handover report and process changes to stakeholders. Education/Experience Bachelor's degree in a business-related field preferred. A minimum of 2 years in training experience or equivalent combination of education and experience. At least 1- 2 years of previous customer service, contact/call center environment experience preferred. Additional Requirements Excellent verbal, written, and interpersonal skills, as well as presentation skills. Knowledge of existing and emerging training methods/tools; curriculum writing skills. Prior experience in classroom instruction, customer service and call center environment. Ability to analyze data and assess needs, linking training and design to performance. Experience in continuous improvement efforts, coaching and mentoring. Ability to build rapport and effective working relationships with peers, clients, and all levels of management. Flexibility to adapt to changing priorities and business practices. Intermediate level of knowledge/familiarity with PC hardware and software. Intermediate Excel proficiency, including the ability to: Add/edit/remove formula-based rule formatting. Manage data validations. Implement other fail safes to ensure reliable analytical output. AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment. THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.

About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based on-site at our Port Saint Lucie, Florida location. Your Responsibilities As a Pre-Licensed Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Handle and carefully respond to all customer inquiries Provide excellent customer service through active listening Work with confidential customer information and treat it sensitively Aim to resolve issues on the first call by being proactive Appropriately communicate with customers We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: High School Diploma or equivalent. Minimum of 6 months of customer service experience. Must be 18 years of age or older. Ability to type at least 25 words per minute. Comfortable with desktop computer systems and have general knowledge of Windows-based systems. Customer service and/or sales experience preferred. College degree preferred but not required. Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. Be One of Our People It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Working/Functional Title Great Lakes Leadership Academy Program Instructor We work together to ensure that programming is available to all audiences, creates meaningful and positive impacts for participants, and demonstrates partnership and collaboration across communities. We understand that a welcoming and respectful environment is built through the efforts of everyone. We foster an environment that welcomes a broad range of perspectives and experiences, ensuring that all individuals have the opportunity to contribute and thrive. We ensure that every team member is prepared with the skills and resources to contribute to our welcoming and supportive culture. We foster an environment that values a range of perspectives, skills, and experiences by working to ensure access to programming for communities. We commit to continuous learning and engagement to better serve Michigan residents and meet the evolving needs of communities. We recognize that broad accessibility and collaboration are essential elements of our work and are vital to organizational and programmatic success. We embrace a culture of understanding, coaching, and feedback toward achieving a vision of success for the entire organization and its staff. Together we will achieve success, and we commit to these goals in our work, continued education, and ongoing efforts. POSITION SUMMARY As part of MSU Extension (MSUE) and the Community, Food and Environment Institute (CFEI), this position provides leadership and oversight of local programs, clients and participants, related to MSU Extension Great Lakes Leadership Academy (GLLA) and as part of Community, Food and Environment Institute. The Great Lakes Leadership Academy develops and connects leaders across Michigan who are committed to serving the common good. As the Program Instructor, you will facilitate learning seminars, reflection activities, and experiential leadership sessions across multiple programs including the Leadership Advancement Program, Emerging Leader Program, Leadership Intensives and other potential leadership education trainings. In this position, you will work closely with the Associate Director of GLLA to design and deliver meaningful participant experiences, coordinate program logistics, and ensure seamless implementation of learning activities. As a team member of the Great Lakes Leadership Academy, you will oversee and ensure program/project promotion and expansion activities and assist with data gathering for impact evaluation efforts. You will work in conjunction with your supervisor, program participants and community partners to attain both short-term and long-term goals and objectives. Through your supervising educator, you will work in concert with the appropriate MSU Extension Institute and/or work team(s) to ensure alignment of programs with overall goals of work team, Institute and organization. The ideal candidate is a proactive problem-solver, skilled facilitator, and collaborative team member who is passionate about leadership development and lifelong learning. The campus of Michigan State University is the preferred location for this position. However, an off-campus, MSU Extension County office may be considered This position may be eligible to utilize a flexible work environment, however, there is an expectation to work from a MSU Extension office. The needs, responsibilities, and opportunities of an individual's position and office location drive the ability and amount of work-location flexibility. This is an off-dated position funded for one year from the date of hire with possible extension contingent upon funding renewal. Characteristic Duties/Responsibilities Plan, organize and carry out programs that focus on the specific area of educational programming. Operates somewhat independently, with minimal supervision, ensuring that program delivery follows prescribed guidelines and meets the goals for reaching specific audiences. Develop and maintain positive working relationships intra- and inter-organizationally and create and promote positive public relations for MSU Extension and Community, Food and Environment Institute. Understand and support the Community, Food and Environment Institute's efforts in culture, access, and belonging, with a special emphasis on reaching populations representative of the communities we serve, including but not limited to race, color, national origin, gender, gender identity, religion, age, height, weight, disability, political beliefs, sexual orientation, marital status, family status or veteran status, socio-economic class and other human differences. Initiate efforts to expand MSU Extension programs to ensure that community needs assessments, program development and recruitment efforts include the engagement of Michigan's residents across race, gender, socioeconomic class, disabilities and other differences. Collaborate with the appropriate MSU Extension Institute work teams. Provide expertise and information to clientele related to program area. Plan, organize and implement programs that are relevant to program area and meet the needs of local residents. Work to identify and remove barriers from participation in MSU Extension programs. Attend various and related local program meetings or committee meetings, as well as community planning activities, as appropriate. Actively participate in a variety of professional development opportunities to attain and retain program knowledge and delivery skills. Create, promote, and represent MSU Extension in activities, meetings, etc. in a manner that reflects collegial connection with the community, the research and knowledge of the University, and the goodwill of MSU Extension. Ensure that audiences representative of the communities we serve are reached through traditional and newly developed programs. Provide information and opportunities for learning through the use of technology, mass media, group meetings, workshops, and individual contacts. Facilitate learning seminars, reflection activities, and group discussions that strengthen leadership capacity and collaboration. Coordinate planning and delivery of GLLA's multi-session leadership programs and related events, including regional, statewide, and international learning experiences. Support logistics for participant travel, lodging, materials, and communication. Prepare and manage session materials, including agendas, presentations, handouts, and reflection guides. Assist with curriculum design and program evaluation, gathering participant feedback and contributing to continuous improvement efforts. Collaborate with the Associate Director to ensure program content aligns with GLLA's learning outcomes and leadership framework. Support partnership engagement, including communication with alumni, program sponsors, and site hosts. Other duties as may be assigned by supervisor. Minimum Requirements Bachelor's degree in leadership, education, communication, business, community development, or related field. Two years of experience in program coordination, event planning, facilitation, or leadership development. Combination of education and specific, relevant experience may be considered in lieu of degree. Ability to demonstrate sensitivity, knowledge, and use of appropriate approaches, skills and techniques, which reflect an understanding and awareness of social, cultural and varied economic backgrounds and perspectives of the target population served. Proficiency in use of technology (e.g., web research, Zoom, Qualtrics, Microsoft Teams, Word, Excel, PowerPoint, Outlook for mail/calendaring, distance technology, etc.). Effective oral and written communication skills. Travel in local and surrounding communities and occasional long-distance travel are required as a regular part of this position. Demonstrated success in program development and delivery to audiences/communities representative of the communities we serve, and proven ability in establishing and working with a network of constituents and community members across race, color, gender, national origin, gender identity, religion, age, height, weight, disability, political beliefs, sexual orientation, marital status, family status, veteran status, socioeconomic class, and other differences. Experience and proven ability working productively with a team serving in both leadership and contributor roles. Ability to lift and carry educational materials, equipment, etc. up to 25 lbs. Transportation is the responsibility of the employee. Desired Qualifications Demonstrated drive and initiative, with proven ability to manage multiple responsibilities and tasks simultaneously. Experience with leadership development, adult learning, or facilitation of experiential programs. Demonstrated initiative and adaptability in managing program needs and changing circumstances. Familiarity with MSU Extension programs, networks, and administrative processes. Passion for leadership development, community engagement, and creating meaningful participant experiences. Three or more years of relevant professional experience preferred. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status. Required Application Materials Current resume/CV. Cover letter. Four (4) professional references including at least two (2) prior or current supervisors. Special Instructions This is an off-dated position funded for one year from the date of hire with possible extension contingent upon funding renewal. Please note this is a union position represented by AFT Michigan. The university is working with the union to establish a collective bargaining agreement. Work Hours Generally 40 hours Monday through Friday, with some nights and weekends needed. Description of End Date 12 months. This is an off-dated position funded for one year from the date of hire with possible extension contingent upon funding renewal. Website https://youtu.be/KjG34cLt9a8

The Corporate Trainer is responsible for the delivery and implementation of training strategies and curriculum designed to strengthen employee performance and drive exceptional customer experiences. This role ensures alignment with key performance indicators, supports collaboration across internal departments, and promotes best practices within client programs. The Corporate Trainer will contribute to a culture of continuous improvement using actionable data, process compliance, and innovative training solutions. This is a seasonal position with an expected end date of either January 30, 2026, or April 30, 2026, depending on the needs of the organization.Essential Functions Onboarding and Development: Deliver comprehensive new hire onboarding programs, upskilling trainings, and ongoing professional development for new and existing student employees. Strategy and Solutions: Collaborate with the training team to create strategies, roadmaps, and solutions based on industry best practices, user feedback, and data analytics. Instructional Techniques: Utilize engaging instructional techniques and formats, such as role playing, peer to peer interaction, group discussion, shadowing, e-learning, and lecture. Skill Assessment: Analyze student employees' product knowledge, problem-solving abilities, communication, and navigation skills and record the findings. Coaching and Evaluation: Monitor and evaluate calls during on-the-job training to ensure proper call handling, and compliance with workflows and tools; schedule coaching sessions improvement and development purposes. Quality Improvement: Utilize quality alerts, trend data, compliance issues and audit results to update training materials and reduce knowledge gaps. Calibration Meetings: Attend or conduct collaborative meetings with the internal team and client to ensure consistency and accuracy of the training curriculum. Reporting and Documentation: Accurately report daily activities, track, and maintain key metrics, assessments, attendance, and coaching records; submit operation handover report and process changes to stakeholders. Education/Experience Bachelor's degree in a business-related field preferred. A minimum of 2 years in training experience or equivalent combination of education and experience. At least 1- 2 years of previous customer service, contact/call center environment experience preferred. Additional Requirements Excellent verbal, written, and interpersonal skills, as well as presentation skills. Knowledge of existing and emerging training methods/tools; curriculum writing skills. Prior experience in classroom instruction, customer service and call center environment. Ability to analyze data and assess needs, linking training and design to performance. Experience in continuous improvement efforts, coaching and mentoring. Ability to build rapport and effective working relationships with peers, clients, and all levels of management. Flexibility to adapt to changing priorities and business practices. Intermediate level of knowledge/familiarity with PC hardware and software. Intermediate Excel proficiency, including the ability to: Add/edit/remove formula-based rule formatting. Manage data validations. Implement other fail safes to ensure reliable analytical output. AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment. THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.

Job DescriptionSalary: THE OPPORTUNITY: Join a team that is passionately committed to a vision for Knoxvilles youth that ensures every child in every neighborhood has the opportunity for a full life. (John 10:10) Supporting this vision, Emerald Youth Foundation, a Christian organization, is engaging 3,000 youth and their families with faith, learning, and health related programs and initiatives. Emerald Charter Schools, a K-8 Knox County public school, was launched by Emerald Youth and remains a partner organization JOB TITLE: Performance Trainer REPORTS TO: Sports and Recreation Ministry Director - Lonsdale/West STATUS: Part-time, non-exempt (approximately 20 hours/week) JOB SUMMARY:The Performance Trainer develops, plans, and manages performance training programs for Emerald Youth Foundations assigned neighborhood connecting and engaging with residents of all ages in the community allowing them to become physically and spiritually active and instilling life-long active lifestyles. This role will help recruit participants (and any needed volunteers) and develop individual performance training plans to help accomplish the goals the participant desires. ESSENTIAL JOB DUTIES: Develop and implement approaches that identify and recruit neighborhood participants to connect with performance training program. Prepare individual performance training plans based on the needs and desires of the participant. Train the participant in the proper use of the equipment and help the participant implement the performance training plan as necessary. Track, monitor and report progress and change plan as needed. Care for the workout room ensuring equipment is in good condition and recommending what to purchase/replace. Maintain a clean and organized environment. Instill and encourage spiritual disciplines for all members and help the team to grow and become better through high standards, discipleship, and modeling the teachings of Jesus Christ. Track and report participation, BMI, and outcome data as required, provide measurements as needed, and create and analyze reports to create improvement plans. Follow, implement, and ensure safety rules, regulations and procedures are followed by participants and volunteers. Participate in area ministry network and organization events and internal and external sports league meetings, including working outside normal schedule, as needed. MINIMUM QUALIFICATIONS: Dedicated Christian with clear knowledge of the Gospel and a passion for the mission of Emerald Youth Foundation; connected to a church community; possesses a strong reputation for honesty, integrity, and high moral standards. Exercise Science, Sports Management, or related bachelors degree preferred. Experience as collegiate athlete preferred. NSCA-Certified Personal Trainer certification preferred. Certified Strength and Conditioning Specialist certification preferred. NSCA membership preferred. 3-5 years of experience leading performance training programs preferred. Experience working in business or non-profit management preferred. Proficient in using technology as a management reporting tool and communication tool. Excellent written and oral communication skills and business acumen. Ability to achieve results under pressure and meet deadlines. Good driving record. Ability and willingness large vehicles. Willingness to work extended hours. Ability to work efficiently in a collaborative setting. *Comprehensive engagement = target youth engaged in faith, learning, and health activities. It is the policy of Emerald Youth Foundation (EYF) to provide employment opportunities to all peoplewithout regard to race, color, sex, age, or national origin. Section 702 of Title VII of the Civil Rights Act of 1964 provides that the religious discrimination law will not apply to a religious corporation, association, educational institution or society with respect to the employment of individuals of a particular religion to perform work.

The Trainer assists the Training team in developing, delivering, and maintaining high-quality training programs that equip Barnhart team members with the knowledge and practical skills necessary to perform safely and effectively. This includes classroom instruction, hands-on demonstrations, and virtual training sessions delivered across Barnhart's Training Center and branch network. Job Description: Training Delivery and Development Conduct classroom, hands-on, and virtual training sessions for Barnhart employees across a variety of disciplines. Deliver training at both the Memphis Training Center and branch locations as needed (travel required). Develop and present instructional materials, including PowerPoint presentations, videos, and other multimedia content. Appear on camera for instructional videos and live demonstrations as needed. Use Webex and other presentation tools to facilitate remote training sessions. Course and Content Design Partner with Training Department staff and Subject Matter Experts (SMEs) to create, update, and refine course materials, SOPs, ICE sheets, and other training documentation. Develop and administer both knowledge and practical assessments to evaluate student performance. Continuously review and update training materials to align with company policies, safety standards, and operational processes. Program Administration Accurately record and maintain training attendance, results, and history within IFS and the MyBarnhart Learning Management System (LMS). Support auditing processes by identifying and correcting data entry errors in training records. Assist in the development and implementation of training systems, course management tools, and process improvements within the Training Department. Safety and Compliance Serve as the department's Safety Officer, responsible for leading and documenting weekly safety meetings in IFS. Ensure training equipment, facilities, and surrounding areas are maintained per schedule and safety standards. Collaboration and Support Provide feedback to continuously improve training programs based on lessons learned, field input, and evolving company needs. Build relationships across the branch network to identify training needs and develop local trainers and evaluators. Support the development and supervision of remote trainers for specialized programs (Journeyman Rigger, Gantry, Heavy Machine Moving, THP, etc.) Creative and Media Production Participate in script development, filming, and production of training videos and Barnhart University content. Collaborate in reviewing, editing, and finalizing course materials and multimedia projects. Additional Responsibilities Maintain the Training Center's setup, equipment, and readiness for courses. Perform additional duties as required by the Training Department Manager. Qualifications and Skills: Strong working knowledge of Barnhart processes, tools, SOPs, and safety standards. Proficiency in Microsoft PowerPoint, Excel, and Word; familiarity with Webex and video production tools is not necessary, but a plus. Experience with IFS or similar ERP/training record systems. Excellent communication and presentation skills; comfortable speaking on camera. Strong organizational skills and attention to detail. Ability to travel and work flexible hours as needed. Prior field, rigging, or crane operations experience preferred. Creative mindset with a passion for teaching, mentoring, and process improvement. Barnhart Offers: Competitive pay 401(k) program with company match up to 10% of pay Family medical, dental and vision insurance Paid time off Barnhart CARES family care and community service opportunities PURPOSE - Barnhart is built on a strong foundation of serving others. The fruit of our labor is used to grow the company, care for our employees, and serve those in our communities and around the world. MINDS OVER MATTER - Barnhart has built a nationwide reputation for solving problems. We specialize in the lifting, heavy-rigging, and heavy transport of major components used in American industry. NETWORK - Barnhart has built teams that form one of our industry's strongest networks of talent and resources with over 60 branch locations across the U.S. working together to serve our customers. This growing network offers our team members constant opportunity for career growth and professional development. CULTURE - Barnhart has a strong team culture -- the “One TEAM.” We are looking for smart, hard-working people who strive for excellence in their work and appreciate collaboration. Join a team that values Safety, Servant Leadership, Quality Service, Innovation, Continuous Improvement, Fairness, and Profit with a Purpose. EOE/AA Minority/Female/Disability/Veteran