Executive Assistant to CEO & COO
Mitek Systems job in San Diego, CA
The Executive Assistant to the CEO & COO is a strategic partner and trusted advisor responsible for managing and optimizing the daily operations, time, and communications of the organization's top executives. This highly visible role is the first point of contact for internal and external stakeholders and requires exceptional judgment, discretion, and the ability to thrive in a dynamic, fast-paced environment.
This role demands a proactive and resourceful professional with a strong executive presence, organizational excellence, and the ability to anticipate needs while managing multiple high-priority tasks. The Executive Assistant will be instrumental in facilitating board and leadership meetings, coordinating travel and events, and ensuring that the CEO and COO remain informed and focused on strategic initiatives.
This is a hybrid role based in our downtown San Diego office. In-office presence is required at least two days per week, with additional days as needed for executive meetings, Board of Director meetings, and special events.What You Will Do (Essential Responsibilities):
Executive Support & Calendar Management
Serve as a primary point of contact for the CEO and COO, managing complex calendars, travel logistics, and daily priorities with minimal oversight.
Prioritize requests and make real-time decisions to maximize the executives' productivity and impact.
Prepare and edit correspondence, reports, spreadsheets, and presentations with precision and professionalism.
Board & Leadership Meeting Coordination
Lead logistics and preparation for Board of Directors and Advisory Board meetings, including:
Creating presentations using the Board portal
Coordinating meeting schedules and communications
Managing materials and follow-up in a timely and confidential manner
Event & Engagement Planning
Plan and execute a wide range of internal and external events, such as company all-hands, executive offsites, staff retreats, and industry engagements.
Information & Communication Management
Gather, distill, and summarize critical information to support executive decision-making.
Communicate on behalf of the CEO and COO with internal teams, board members, and external partners as appropriate.
Operational Excellence
Ensure timely and accurate expense reporting and travel documentation.
Drive independent projects to completion with high standards and minimal direction.
Contribute to process improvements and provide light support to facilities management as needed.
What You Will Need (Required Knowledge, Skills & Abilities):
Bachelor's degree or equivalent experience required.
Experience in the tech industry is preferred.
Proven experience supporting C-suite executives, including interfacing with Board members.
Strong background in planning high-impact meetings and events.
Expert-level proficiency in Microsoft Office Suite (Outlook, PowerPoint, Word, Excel) and cloud-based platforms.
Outstanding communication skills-both written and verbal-with a high degree of professionalism.
Ability to handle sensitive and confidential information with integrity, discretion, and sound judgment.
Excellent organizational skills with the ability to manage competing priorities and tight deadlines.
Flexible, collaborative team player with a service mindset and a proactive approach to problem-solving.
Demonstrated ability to build systems and redundancies that ensure accuracy and efficiency.
$100,000 - $135,000 a year
We are proud to offer competitive salary ranges aligned to industry standards. Please note that our ranges are representative and individual compensation specifics may vary based upon experience level, professional competencies and geographic differentials.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplySenior Line Engineer
Los Angeles, CA job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
Job overview and responsibilities
Senior Line Engineers are part of a service engineering team that provide 24/7 engineering technical support for United Airlines Worldwide fleet of operational aircraft to ensure the timely return to service. Provide engineering support for a wide range of aircraft systems, maintenance programs, engines as well as operational engineering functions. Studies, analyzes, and seeks solutions to problems related to the design, operation, maintenance, performance, modification, or repair of aircraft, and their components. Uses a structured, logical, and analytical approach in problem solving. Defines maintenance program, configuration, and serviceability criteria ensuring safe and legal operations. Analyzes and implements regulatory requirements. Evaluates the effects of modifications or new equipment on reliability and performance. Evaluates the benefits of the cost impact of a fleet decision to ensure an optimum balance of cost, asset utilization, quality, and reliability. Authors, designs, tests, and manages projects. Communicates with customers on technical issues, work scope recommendations, and failure investigations. Interfaces with internal and external organizations regarding specific aircraft and component issues.
This position leads and develops potentially complex solutions and implementation plans, project justification, cost/benefit analysis, management of project implementation, technical support, and obtaining FAA approvals as required.
Coordinate work with other operational groups to ensure airworthiness, safety, regulatory compliance, operational reliability, and operational efficiency.
Organize and manage the priorities for assigned responsibilities and accomplish the work processes to meet all the deliverables for operational needs, projects, and program changes/technical specification revisions.
Shifts are dependent on work location and assignment and will be designated during the interview process as required. It is important to note that shifts may change based on the needs of the operation.
Work Schedule: 7.00pm PST- 6.30am PST
Qualifications
What's needed to succeed (Minimum Qualifications):
Bachelor's degree or related experience in Engineering (Mechanical, Electrical, Aerospace), related technical field or equivalent relative work experience
Senior Line Engineer I: 5-8 years
Senior Line Engineer II: 8 years +
Ability to interpret complex and technical Engineering and OEM documents.
Highly detailed level project development and management for regulatory compliance modifications, and overall ownership of specific systems
Must have the ability to communicate detailed, technical information under time-bound and stressful situations.
Successful candidate will have working knowledge of airline or OEM operations.
Knowledge of Code of Regulations (CFRs), airworthiness design and substantiation criteria, aircraft and equipment design and operational characteristics
Must be available to work any shift including nights and weekends as well as holidays.
Must be legally authorized to work in the United States for any employer without sponsorship.
Successful completion of interview required to meet job qualification.
Reliable, punctual attendance is an essential function of the position.
What will help you propel from the pack (Preferred Qualifications):
OEM Structural Repairs for Engineers Training (Boeing/Airbus) with portfolio of designing major repairs for aircraft structures; metallic or composite
Work within specific ATA Airline Chapters
Airline or Industry experience with general ATA Chapters which could encompass, aircraft systems, structures, power plant and avionics disciplines
Excellent communication and technical writing ability
Knowledge of FARS (specifically parts 21, 25, 26, 43, 121, & 145)
CATIA/AUTOCAD experience
The base pay range for this role is $97,945.00 to $133,540.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
BPO Service Line "Hunting" Sales - IOA (Intelligent Operations and Automation)
San Francisco, CA job
BPO Hunting Sales - Service Line Specialist - IOA (Intelligent Operations and Automation)
Level: Director
About the Role
We are seeking a seasoned Service Line Specialist to join our Intelligent Operations and Automation (IOA) business within the Communications, Media, and Technology (CMT) team. This individual contributor role is pivotal in driving growth and innovation in our BPO/Digital Operations segment.
The ideal candidate will possess 15-25 years of experience with a strong track record in consultative and empathetic selling, particularly within SaaS, online, and platform-based businesses. The role demands a dynamic professional who is well-networked within the technology and digital native industry and understands the culture and vibe of this fast-paced ecosystem.
While the candidate will own and manage existing client relationships, 50-70% of the focus will be on acquiring new logos and expanding our footprint. The ability to navigate complex internal and external stakeholder environments to close large multi-million dollar deals is essential.
Work model:
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this position requires 3 days a week at the Client/Cognizant site mainly in the Bay Area / California / Washington area. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
In this role, you will:
· Drive portfolio growth and strategy development across performance metrics for the assigned portfolio.
· Provide thought leadership, leading the mind-share conversation across client leadership levels and internal senior management.
· Partner with industry bodies, analysts, and advisors to align Cognizant's strategic priorities for the industry segment and service offerings.
· Develop positive relationships with senior client executives and partner for mutual success.
· Drive outstanding client propositions, partnering with Solutions, Delivery, Process Excellence, and Automation teams. Lead end-to-end management of the account operations including account forecasting, budgeting, and overall P&L.
· Manage accountability against Measurable Revenue/Profit Growth within set timelines.
What you need to have to be considered:
· Solid knowledge of the technology industry, particularly with large tech platform companies.
· Experience leading an annual revenue scale of $20Mn+ and handling TCV of ~ $10-30Mn.
· Extensive experience in the scale operations domain, advising clients on strategic priorities including but not limited to optimum location strategy, business value proposition, engagement model transformations, and demonstrating industry standard methodologies.
· Relationships at senior levels within the relevant industry segments, especially in the Alphabet group companies.
· Exposure across operations service domains including Enterprise services, Digital customer experience, ML operations, and Content services.
· Minimum of 15-25 years of industry experience preferred with a minimum of the last 10+ years in the Digital native technical landscape.
· Knowledge of how matrix structures work across global markets.
· Strong analytical and consultative selling approach.
We're excited to meet go-getters who believe they can make an impact and share our mission. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
The annual base salary for this position is between $198,000 - $218,000. The specific salary is dependent on experience and other qualifications. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
GRS Safety Lead, Global Road Safety - Field Execution
Irvine, CA job
Application deadline: Feb 6, 2026 We are seeking an experienced GRS Safety Lead for our West region in the United States of America (USA) to drive transportation safety excellence and ensure consistent implementation of safety standards across our network. This role combines strategic oversight with hands-on operational safety management to create a robust safety culture and reduce on-the-road (OTR) safety incidents and events across all miles. In this position you will be responsible for collaborating with local operations and support teams to execute road safety standards, as well as supporting harmonization between OTR and under the roof (UTR) /on-site safety practices. You will also be responsible for engaging contracted transportation partners in your region, like Amazon Delivery Service Partners (DSPs), Flex Delivery Partners (DPs) and Middle Mile carriers, and supporting their conformance to Amazon safety standards. You will reduce safety incidents and events by monitoring, analyzing, and reporting key road safety metrics, and executing safety standard work and utilizing resources/support provided by the greater Global Road Safety (GRS) organization.
In this role, you will serve as your region's road safety subject matter expert (SME) and the GRS Field Execution organization's primary representative. As you work with local teams to manage OTR safety, you will serve as the primary link between GRS customers and the greater GRS organization. You'll ensure GRS standards and procedures are practical and drive compliance, reduce risk, and standardize incident management through continuous improvement, side by side relationships with operations to identify opportunities, as well as soliciting feedback and input from customers and partners.
This role will directly contribute to the reduction of operational road safety risks, development of safety excellence across the regional network, creation and maintenance of a strong safety culture and the improvement of transportation safety metrics and outcomes.
Work in an environment subject to variable temperatures and weather (all operations with OTR interactions, include outside loading areas). Work environment will consist of a mix of office-based work and field visits to various facilities, can expect at least 50% travel required within the assigned region.
Key job responsibilities
Safety Operations Management: Lead day-to-day OTR safety operations across the regional network, ensuring consistent implementation of safety standards. Serve as the primary regional safety resource for operations teams, third party carriers, and transportation teams. Monitor and analyze GRS key performance metrics to identify trends and areas for improvement. Execute safety strategies and collect data for comprehensive risk assessments. Monitors, receives and responds to regulatory requests for information, interactions and responses.
Incident Management & Investigation: Oversee incident investigations, ensuring compliance with Amazon, Federal Motor Carrier Safety Administration (FMCSA), Department of Transportation (DOT), and other agency regulatory standards ensuring proper documentation of incidents in Amazon's incident database. Implement standardized risk and hazard data collection processes in the field. Develop and implement corrective actions based on investigation findings in conjunction with internal customers and partners.
Stakeholder Engagement & Relationship Management: Build and maintain strong relationships with regional leaders, third-party carriers and partners, and local operations and transportation support teams. Collaborate with GRS Programmatic Solutions and Strategic Services teams to provide valuable insights for tools and strategy development and deliver OTR tools and solutions to the field generated by those teams. Influence and engage stakeholders without direct authority. Communicate short-term, long-term and strategic action plans effectively to all stakeholders in the field. Develop leadership plans, communicate expectations, and drive initiatives that create a safe work environment OTR.
Project Management & Process Improvement: Lead high-impact safety projects and initiatives to address regional needs. Manage change requests related to transportation processes regionally. Provide data, implementation and feedback for safety awareness materials and training programs. Drive continuous improvement in safety processes and procedures.
BASIC QUALIFICATIONS- Bachelor's degree in Health and Safety or a related field
- Knowledge of Microsoft Office products and applications, including Word, PowerPoint, Excel, Outlook, InfoPath, SharePoint, etc.
- Experience creating reports, interpreting metrics and driving overall insights or analysis
- Minimum 3+ years of transportation safety or operations experience
PREFERRED QUALIFICATIONS- 5+ years of transportation safety or operations experience
- 3+ years of safety investigation or risk management experience
- Knowledge of transportation safety regulations and best practices
- Proficiency with Asana or similar project management software
- Analytical mindset with strong problem-solving abilities
- Ability to work independently and as part of a team
- Outstanding written and verbal communication skills
- Strong influence and leadership skills without direct authority
- Excellent stakeholder management and relationship-building abilities
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. For salaried roles, your Amazon package will include listed sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************************************
Colorado $94,200 - $141,400 annually
National $84,800 - $155,500 annually
System Architect
Santa Clara, CA job
The product development team is seeking an experienced Systems Architect to drive and support our engineering efforts. Our team takes pride in building a wide range of products - GPU PCIe cards, SHIELD consumer devices, Jetson embedded platforms, DRIVE autonomous vehicle technologies, modular data center architectures, and more. In this role, you will have the opportunity to help bring ground-breaking technologies to life.
What you will be doing:
Interact with NVIDIA customers to ensure that all product features and optionality are clearly understood and implemented as intended
Intercept potential escalations and work with engineering team to prioritize and ensure customer satisfaction
Work with sales, customer management, applications engineering, and other customer facing teams to ensure alignment and prioritization to meet critical milestones for customer success
Foster a mutually beneficial partnership with key customers
System architecture
Ability to communicate with and direct all team members building any NVIDIA product, including but not limited to, members contributing to PCB design, PCB architecture, system architecture, PCB Layout, Mechanical, Thermal, Chip Arch, product management, product marketing and executive leadership
Clearly summarize and inform colleagues of the important aspects of products and systems to gather feedback and share ideas
Help teams solve critical design challenges
Make informed decisions and own the results
NVIDIA roadmap
Develop future architectures and provide guidance to software and ASIC teams to influence long term product roadmap
Create new initiatives to explore undeveloped features and present their applicability to future products
Analyze and summarize tradeoffs of future system architectures, product features, and software functions
What we need to see:
BS degree or greater in an engineering field & strong EE fundamentals (or equivalent experience)
10+ years hands-on experience with hardware architecture & product development
Culture of continuous learning, ongoing process improvement, and a first-principles approach to creative problem-solving
Experience in influencing decisions and leading teams in a matrix environment
Excellent communication and presentation abilities, including to executive audiences
With highly competitive salaries and a comprehensive benefits package, NVIDIA is widely considered to be one of the technology industry's most desirable employers. We have some of the most forward-thinking and hardworking people in the world working with us and our product lines are growing fast in some of the hottest state of the art fields such as Artificial Intelligence, Deep Learning, Autonomous Vehicles, and Robotics. We have a real passion for perfection and for building products that excite the imagination. If you share these values and have the experience and skills to participate, we would love to have you join our team.
Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 192,000 USD - 304,750 USD for Level 5, and 232,000 USD - 368,000 USD for Level 6.
You will also be eligible for equity and benefits.
Applications for this job will be accepted at least until July 29, 2025.NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
Information Technology Assurance Specialist
Los Angeles, CA job
MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA.
The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Establish complex operational software configuration controls and system interfaces for computer system(s) assigned.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Analyze and troubleshoot system anomalies to ensure optimum equipment performance.
Prepare system for operational use and support operational tests.
Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices.
Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support.
Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management.
Minimum Qualifications:
Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree.
8+ years total related experience
6+ years of relevant SCI experience.
Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire.
Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages).
Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation).
Preferred Qualifications:
3+ years of SAP related experience highly desired.
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration.
Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems.
Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired.
Clearance Requirements:
Current Top- Secret Clearance with SCI Eligibility
Eligibility for access to Special Access Program Information
Willingness to submit to a Counterintelligence polygraph
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Personnel Security Specialist
Los Angeles, CA job
MANTECH seeks a motivated, career and customer-oriented Personnel Security Specialist II to join our team in El Segundo, CA.
The Personnel Security Specialist's primary function is to handle personnel security functions in support of the customer's facility and organization. The position will provide “day-today” PERSEC services for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Build and Maintain tracking spreadsheets/databases for customer PERSEC activities.
Provide support for the security awareness and education programs.
Perform miscellaneous administrative support functions as directed by the contractor site lead and/or the Government Security Representative.
Review, track, and monitor security clearance processing activities with appropriate government personnel to achieve appropriate clearance actions.
Conduct Defense Central Index of Investigations (DCII), Joint Personnel Access System (JPAS), and SAPNP reviews of candidates being submitted for SAP access.
Perform data entry and record checks in the Joint Access Database (JADE) and maintain all customer sponsored personnel access information.
Receive and/or transmit classified visit requests as necessary to meet customer needs.
Minimum Qualifications:
Bachelor's degree; an additional 4 years of experience may be considered in lieu of degree.
6 + years of related experience.
4 + years of relevant SCI experience.
Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents.
Preferred Qualifications:
2+ years of SAP-related experience.
Clearance Requirements:
Current Top Secret Clearance with SCI Eligibility.
Eligibility for access to Special Access Program Information.
Willingness to submit to a polygraph.
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Client Engagement Manager
Mountain View, CA job
We are seeking a Delivery Director / Client Engagement Manager. This role combines delivery ownership, client engagement, and growth leadership, requiring deep experience in telecom/ISP domains, OSS/BSS, and large-scale network deployments. The leader will ensure delivery excellence, manage portfolio, and act as a trusted advisor to leadership.
Key Responsibilities
Own the strategic delivery relationship, infrastructure, OSS/BSS, and operations.
Provide governance and oversight of delivery portfolio, ensuring operational stability and cost efficiency.
Act as the primary interface client executives for delivery reviews, escalations, and roadmap alignment.
Partner with account and sales leadership to identify expansion opportunities and drive portfolio growth.
Guide teams in deploying fibre infrastructure, backbone expansion, OSS/BSS modernization, and automation frameworks.
Ensure service quality, compliance, and SLA adherence across deployments and operations.
Mentor senior managers and build leadership capability in delivery teams.
Qualifications
15+ years in telecom/ISP service delivery, including managing broadband or fiber rollouts.
Proven success managing large-scale OSS/BSS programs (provisioning, billing, assurance).
Deep knowledge of network engineering, backbone deployments, and service assurance.
Track record of leading $10M+ delivery portfolios in global environments.
Strong executive presence, stakeholder influence, and customer engagement skills.
Technical Data Analyst (W2 Position)
San Jose, CA job
We are seeking a Technical Data Analyst with hands-on experience in data migration and enrichment activities. The ideal candidate will play a key role in our migration from Salesforce (SFDC) to Microsoft Dynamics, focusing primarily on data profiling and enrichment within Microsoft Dynamics.
Primarily Hands-on Technical Data analyst
Exp with Salesforce Datasets
Exp with Dynamics Datasets
Understands Plugins
MS dynamics is must
Data Profiling
Must-Have Skills:
Microsoft Dynamics CRM - Strong expertise in data profiling, enrichment, and plugin functionalities
Experience in analysing and migrating data between CRM systems
Hands-on experience working with Salesforce and Dynamics datasets
Understanding of data enrichment tools and techniques
Strong SQL and data analysis skills
Warehouse Specialist
Ontario, CA job
Bilingual Mandarin Forward Warehouse Specialist
We are seeking detail-oriented Forward Warehouse Specialists to support front-end warehouse operations for last-mile deliveries. This role is responsible for handling pickups, returns, exception packages, and coordinating return shipments to regional distribution hubs (LADC). The ideal candidate is process-driven, reliable, and thrives in a fast-paced warehouse environment.
Responsibilities
Handle on-site package flow at the forward warehouse, including pickups, returns, exception shipments, and scanning.
Identify and resolve exception packages (missing labels, wrong routing, damaged parcels), ensuring timely escalation and closure.
Coordinate return shipments back to the regional hub (LADC), including vehicle/resource scheduling and documentation preparation.
Assist with daily operational reporting, issue tracking, and feedback to the warehouse supervisor.
Maintain accuracy in inventory movements and system updates (scanning, labeling, documentation).
Support dispatch and warehouse activities to ensure on-time departures and efficient workflow.
Maintain a clean, organized, and safe work area in accordance with warehouse SOPs.
Qualifications
1+ year of experience in warehouse, logistics, or last-mile delivery operations preferred.
Ability to operate scanners and basic warehouse systems (WMS/TMS experience a plus).
Strong attention to detail, reliability, and sense of ownership.
Good communication skills; able to coordinate cross-functionally with dispatch and regional hubs.
Able to lift packages and stand/walk during shifts as needed.
Language: English required; Mandarin preferred (must be able to communicate with Mandarin-speaking personnel).
General Manager(Air Freight/Warehouse) - Fluent in Mandarin
Carson, CA job
General Manager - Air Freight Import & E-commerce Logistics
A fast-growing international logistics company specializing in air freight import and cross-border e-commerce parcels. We handle both traditional B2B cargo and high-volume parcel shipments from Asia to the U.S., covering air transport, customs clearance, LAX terminal pickup, warehouse breakdown, sorting, and last-mile distribution.
Key Responsibilities
• Oversee all Los Angeles operations: air import, customs clearance, LAX terminal pickup, warehouse breakdown, and distribution.
• Manage both bulk cargo and small parcel business lines.
• Lead cooperation with airlines, terminals, customs brokers, and trucking partners.
• Supervise warehouse operations including ULD breakdown, sorting, palletizing, and dispatching.
• Implement cost control, efficiency optimization, and compliance processes.
• Build and manage local teams (operations, customs, warehouse, admin).
Qualifications
• 5+ years of air import logistics or cross-border e-commerce experience.
• In-depth understanding of customs clearance, LAX cargo terminal operations, and warehouse breakdown procedures.
• Proven experience in team management and cross-department coordination.
• Strong communication and problem-solving skills; bilingual English/Chinese preferred to work with the cross-border team.
• Resources in LAX terminals, customs brokers, or trucking are a plus.
Facilities Specialist
Los Angeles, CA job
Responsibilities:
・Conduct daily routine facility walk-throughs (building and grounds) to ensure a safe, clean, and functional work environment and identify maintenance or safety issues and report findings promptly.
・Ensure the facility remains organized and presentable in accordance with company standards and in compliance with regulatory requirements.
・Communicate regularly with the company operations team to ensure all issues are properly escalated and resolved.
・Coordinate and monitor facility maintenance work, including electrical, plumbing HVAC, and general repairs. Ensure timely, high-quality service delivery and comply with regulatory requirements.
・Perform maintenance tasks such as replacing light bulbs, fixing locks, assembling furniture, or troubleshooting simple equipment issues.
・Recommend maintenance improvements, facility upgrades, and design modifications as needed.
・Assist with planning, bidding, and scheduling vendors for facilities installations and repairs.
・Submit work orders and contracts to legal, finance and relevant teams for review and approval.
・Conduct and document annual building, fire and safety inspections, working with building management, vendors, city officials and local fire departments.
・Verify completion and quality of work before signing off and submit invoices to AP for payment.
・Maintain accurate facility records, including invoices, service logs, and inspection reports.
・Provide on-site support for special projects, office moves, or workplace setups as needed.
・Perform other facility-related tasks as assigned.
Qualification:
・5+ years of facilities specialist experience
・Great verbal and written communication skills
・Good organizational skills
・BS/BA in facility management, engineering, or related field preferred
・FMP Certified is a plus.
Senior Cost Estimator
Los Angeles, CA job
Performs highly complex cost estimating assignments related to building, operating, and maintaining Metro's transportation projects.
Duties and Responsibilities
Prepares highly complex cost estimates and analyses for capital and professional services projects at concept, schematic, design development, and final design phases
Compiles and analyzes data on all factors that influence costs, such as material, labor, equipment, and profit
Evaluates cost estimate and analysis deliverables prepared by consultants for cost-containment, accuracy, uniformity, and completeness
Conducts construction/project site visits gathering relevant information and determines what information to be used to produce project estimates
Performs technical quality reviews of quotes, bids, change orders, value engineering reports, and claims for accuracy and completeness of stated costs
Acquires and evaluates pricing documents and historical and vendor cost data for the development of cost estimates and price recommendations
Accurately forecasts costs of future projects and changes to existing projects
Prepares technical evaluations, cost estimating draft reports, memoranda, and letters, and presents recommendations to management
Leads project specific estimating teams that are internal to Metro Estimating
Oversees, trains, mentors, and guides assigned staff
Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees
Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out
May be required to perform other related job duties
Essential Knowledge
Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks):
Theories, principles, and practices of cost estimating and construction, engineering, take-off, and contract pricing
Preparation of feasibility cost estimates, various design control estimates, and bid estimates
Cost estimating algorithms, cost analysis, estimating methodologies, and business mathematics
Engineering drawings, specifications, schedules, and contracts
Construction methods for rail and transportation projects, including buildings, reinforced concrete and steel structures, equipment relating to transportation systems, rail transit guideways, highways, streets, bridges, storm drain, sewer, and water, power, and communication utilities
Sources of estimating data in the construction industry, such as labor and equipment productivity rates, composition of standard crews, construction cost indexes, etc.
Use of personal computers, including cost estimating software
Construction software, such as Timberline and On-Screen Takeoff
Applicable business software applications
Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things):
Analyzing and preparing reliable, accurate, and complete cost estimates for complex capital projects
Reading complex specifications, drawings, or blueprints
Conducting research on pricing, escalation, manufacturing methods, and construction planning
Preparing cost reports, trend analysis, and budgets
Developing construction labor rates with fringe benefits, payroll taxes, and insurance
Developing construction schedule and applying to construction budget
Exercising sound judgment and creativity in making recommendations
Analyzing situations, identifying problems, and recommending solutions
Communicating effectively orally and in writing
Interacting professionally with various levels of Metro employees and outside representatives
Ability to (defined as a present competence to perform an observable behavior or produce an observable result):
Identify and analyze complex problems and put together preliminary budget estimates
Understand and develop construction sequences for different types of work projects
Compile and analyze complex cost and pricing data
Monitor and manage assigned workload and meet tight time constraints
Think and act independently
Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, and budgets
Determine strategies to achieve goals
Mediate and negotiate consensus solutions
Make financial decisions within a budget
Provide leadership, technical guidance, and motivation to assigned staff
Travel to offsite locations
Read, write, speak, and understand English
Special Conditions
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.
Working Conditions
Typical office situation
Close exposure to computer monitors and video screen
Physical Effort Required
Sitting at a desk or table
Operate a telephone or other telecommunications device and communicate through the medium
Type and use a keyboard and mouse to perform necessary computer-based functions
Communicating through speech in the English language required
Minimum Qualifications
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:
Education
Bachelor's Degree in Engineering, Construction Management, or a related field
Experience
Six years of relevant experience or three years of relevant supervisory-level experience in cost estimating or contract pricing for major capital projects; some positions in this class may require specialized experience in area of assignment
Certifications/Licenses/Special Requirements
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
Certified Cost Estimator preferred
Exposure to hazardous conditions during visits to construction sites
Customer Engagement Manager
Fremont, CA job
Customer - Our customer offers an enterprise grade, Agentic-AI solution/platform to help customers de-risk, optimize and rationalize their entire application portfolio, based on deep actionable insights.
Job Title - Customer Engagement Manager
Type - Fulltime
Location - Fremont, California, United States - Onsite
As a Customer Engagement Manager, you'll be the connective tissue between and our enterprise customers. You'll lead high-impact implementations - working directly with CIOs, enterprise architects, and engineering leaders to ensure successful deployment, adoption, and measurable outcomes.
What You'll Do
Lead customer engagements from discovery to realization of value.
Translate complex application landscapes into actionable insight and clarity.
Partner with IT and business stakeholders to drive portfolio transformation and modernization initiatives.
Feed customer insights back into product evolution and roadmap.
Who You Are
5-10 years of experience in consulting, enterprise transformation, or technology delivery.
Strong problem-solving, client-leadership, and executive-communication skills.
Prior experience in enterprise software or software development is a major plus - you can speak both business and engineering fluently.
Thrive in fast-moving, high-context environments where your work drives visible impact.
Field Application Engineer
San Jose, CA job
This is a well-established power technology company with a strong presence across the United States and a workforce of more than 1,000 employees nationwide. For decades, the organization has been a leader in developing advanced power solutions that enable innovation in industries such as computing, telecommunications, aerospace, defense, automotive, and industrial systems.
The company is known for its deep technical expertise in high-performance power electronics, delivering products and solutions that address demanding requirements for efficiency, density, and reliability. With a strong commitment to research and engineering excellence, the organization invests heavily in innovation and collaborates closely with customers to solve complex power system challenges.
Job Summary
Senior Field Applications Engineer to support advanced power solutions across a variety of market opportunities. This role involves working closely with business development and customer service teams to provide pre- and post-sales support, including product selection, installation assistance, and system troubleshooting. The ideal candidate will enjoy customer-facing responsibilities and technical problem-solving in a dynamic environment.
Key Responsibilities
Provide technical expertise on power architectures and solutions to both technical and business stakeholders.
Collaborate with business development teams to support both direct and channel sales opportunities.
Capture technical requirements for customer systems and serve as a liaison with internal engineering teams.
Support the sales cycle by establishing and maintaining strong customer relationships.
Conduct schematic reviews, product evaluations, and technical seminars.
Respond to incoming technical inquiries via phone and email.
Deliver product training to sales representatives and partners.
Travel 30-50% to engage with customers and support field activities.
Preferred Qualifications & Skills
Bachelor's degree in electrical engineering or related field.
5-7+ years of experience in power electronics applications engineering, power supply design, or similar roles
Strong background in analog design principles.
Hands-on electronics technician skills.
Excellent verbal and written communication abilities.
Ability to work independently and in cross-functional teams.
Equal Opportunity Employer
This company is committed to fostering an inclusive and diverse workplace, prohibiting discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender identity, sexual orientation, or any other legally protected status.
Incident Manager
Santa Clara, CA job
Job Title: Incident Manager
Employment Type: Full-Time
About the job
We are seeking an experienced Incident Manager who is responsible for overseeing the lifecycle of IT incidents within the ServiceNow platform, ensuring rapid restoration of services, minimizing business impact, and maintaining high service quality. This role demands strong leadership, coordination, and communication skills to manage high-pressure situations and drive continuous improvement.
Who we are
iOPEX is a new-generation Digital services provider offering optimized Digital Engineering, Operations and Studio services. We are process innovators focused on extracting the best out of the investments that clients have already made. At iOPEX, we help companies realize that golden ratio where their technology and business are in complete synergy, making the company greater than the sum of its parts. Founded in 2009, the demand for our specialized process optimization and digital engineering services has helped us grow 60% YoY. We have over 3,000 employees across multiple offices in Americas, Europe and Asia.
Key Responsibilities:
Incident Management:
Monitor, detect, and log incidents using ServiceNow.
Classify and prioritize incidents based on impact and urgency.
Lead and coordinate resolution efforts for P1 and P2 incidents.
Ensure timely escalation and assignment to appropriate support teams.
Maintain a general overview of incidents, focusing on restoration via workarounds or permanent fixes.
Communication & Coordination:
Act as the central point of contact during major incidents.
Provide regular updates to stakeholders, including executives, technical teams, and business units.
Facilitate knowledge transfer and hand-offs during major incidents.
Root Cause Analysis & Reporting:
Oversee post-incident reviews and root cause analysis (RCA).
Generate incident reports, trend analysis, and performance metrics.
Ensure completeness and accuracy of closed incidents.
Process & Platform Improvement:
Provide feedback to improve ServiceNow workflows and platform capabilities.
Refine incident management policies and procedures.
Collaborate with Problem, Change, and Release Management teams.
Team Leadership & Training:
Mentor and train incident analysts and support staff.
Promote best practices and continuous learning within the team.
Qualifications:
8+ years of experience in IT Incident Management, preferably in large-scale enterprise environments.
Strong understanding of SaaS GTM processes ( Lead to Order)
Strong hands-on experience with ServiceNow ITSM platform.
Solid understanding of ITIL framework (Incident, Problem, Change Management).
ITIL v3/v4 Foundation certification preferred.
Excellent communication, coordination, and stakeholder management skills.
Ability to lead cross-functional teams under pressure.
Preferred Skills:
Familiarity with monitoring tools and automation in incident detection.
Strategic thinking and adaptability in dynamic environments.
Business Level Bilingual Mandarin - Dispatch Specialist - Fulltime and Onsite - Hayward, CA (No Experience Needed)
Hayward, CA job
Job Title: Business Level Bilingual Mandarin - Dispatch Specialist - Hayward, CA (No Experience Needed)
Term: Full time and Permanent
Working hours: 5am - 2pm (Weekend need to be available)
Pay Ranges: $21.00/hr to $22.00/hr
Benefit details
401K match is 4% after 6 months,
PTO: 10 days per year,
Sick Leave: 5 days,
Medical/vision/dental insurance all provided with different plan options
Benefits start 1st of month after 60 days.
Overview
We are seeking a highly organized and proactive Dispatch Specialist to join our dynamic operations team. In this critical role, you will be the central hub of communication for our Delivery Service Partners (DSPs) and drivers, ensuring the efficient execution of daily routes and the highest standards of delivery performance. Your ability to solve problems in real-time, monitor key metrics, and support our field team will be essential to our success.
Key Responsibilities:
Route Management & Dispatch: Schedule and dispatch DSPs and drivers to assigned routes based on induction schedules, customer demands, and on-the-fly requests.
Real-Time Driver Support: Provide live support to drivers during delivery hours, assisting with exception handling, navigation issues, and delivery problems to ensure successful first-attempt deliveries.
Performance Monitoring & Training: Monitor driver performance against company standards, including photo quality and delivery success rates. Partner with management to coach and train drivers on best practices as outlined in the company delivery guide.
Issue Resolution & Communication: Proactively contact drivers, DSPs, and recipients via softphone (calls/text) and company-provided systems to verify and resolve delivery issues, ensuring accuracy and customer satisfaction.
Field Support & Escalation: Periodically conduct ride-alongs with drivers within assigned territories to directly observe, diagnose, and resolve chronic delivery problems.
Delivery Failure Analysis: Meticulously monitor, review, and validate the reasons for all failed delivery attempts. Work with drivers to address and correct any discrepancies in their reporting.
Returns Processing: Efficiently process all returned undeliverable packages at the sorting center to facilitate valid redelivery attempts or final disposition.
Team Collaboration: Assist management with DSP and driver recruitment, screening, onboarding, and performance monitoring activities.
Qualifications & Skills:
HS diploma or equivalent required; associate or bachelor's degree is a plus.
Proven experience in a dispatch, logistics, or fleet coordination role.
Exceptional communication and interpersonal skills, with the ability to relay information clearly and calmly under pressure.
Strong problem-solving abilities and a proactive approach to identifying and resolving issues.
Tech-savvy, with proficiency in using laptops, dispatch software, and communication tools (softphones, SMS).
Ability to analyze data and driver metrics to identify trends and areas for improvement.
Highly organized with the ability to manage multiple tasks and priorities simultaneously.
Willingness to periodically conduct ride-alongs in the field.
A valid driver's license is required.
Sap Sales Distribution Consultant
Fremont, CA job
Role:- SAP Vistex consultant- SD Pricing + Vistex experience
JD
3-5 years of technical program/project management experience
2+ years in designing and developing enterprise applications using Java or similar or any other web development tool
2+ years of experience in Pricing solutions / applications
2+ years of experience in Vistex Revenue Management
Experience in SAP Pricing
Experience in SQL and SAP Query Tools
Experience working closely with Sales and Pricing teams, understanding of Pricing processes
Experience with and understanding of the Salesforce platform; demonstrated knowledge of Salesforce capabilities/potential to provide solutions to business problems
Familiarity with ETL process, knowledge of data integration tools, Dell Boomi, Informatica and SAP BODS.
Project management skills to keep projects on track and moving toward the end business goal
Familiarity with Salesforce or software implementation lifecycle
Knowledge of SAP Pricing is an added advantage
Skilled in Visio or Lucid Chart (or similar tool)
Proficient in Microsoft Excel & PowerPoint
Bachelor's degree in business, computer science or related field
Previous experience working in a SCRUM or agile environment preferred
Business Systems Product Manager
Elk Grove, CA job
This is a direct hire opportunity and hybrid to Elk Grove, CA
Product experience is required.
Microsoft Dynamics experience is required.
Responsibilities - Other duties may be assigned:
· Build, enhance and maintain business systems / solutions used to manage the internal business processes (e.g. billing, subscription services, customer support activities, etc.).
· Work directly with internal customers to perform discovery and requirements gathering activities.
· Write epics and user stories and prioritize backlog based on product strategy and vision.
o Create detailed documentation and requirements that will be used by the system architects, developers and QA team members to make functional changes to the product. The documentation will include technical details related to data updates, API calls, database structure, UI technologies (e.g. Angular), data flows, use cases, etc.
· Work with internal customers and technology teams to gather and analyze internal product feedback.
o Document and analyze product feedback for defects to be remediated and new functionality to be developed.
· Collaborate with the Business leadership to assess, determine and document product development priorities.
· Drive the delivery of valuable, usable and feasible solutions.
o Understand complex systems, functionality, datasets, API services, data flows, etc. so that he/she can identify areas that need further investigation and definition to ensure that product development efforts will result in an effective product for the business.
· Set the vision for product development and create product roadmaps.
· Work with cross-functional teams to align efforts and evangelize the product strategy throughout the organization.
o Communicate competently and confidently in meetings with the teams to gather requirements, elicit information on technical challenges and describe the current and future system functionality.
· Partner with 3rd parties to extend product offerings.
· Assist cross-functional groups with product launch activities including, but not limited to product demos, product training, and support processes.
· Act as a scrum Product Owner in absence of a formal Product Owner.
· Communicate the product strategy, roadmap, deliverables, performance, etc. to stakeholders and C-level employees within the organization.
· Help define product KPIs and participate in the monitoring and reporting of the data.
· Attend release sessions and provide Go/No-Go decision within the process.
· Perform Business Analyst responsibilities in absence of an assigned Business Analyst.
Position Requirements:
· BA/BS Bachelor's Degree
· 3+ years of professional experience in Product Management or Product Development
· 2+ years of managing cross-functional teams
· Demonstrated ability to perform thorough discovery activities, translate information into customer needs and create meaningful requirements
· Professional Agile experience, including story writing and backlog prioritization/management
· Excellent communication and presentation skills
· Experience with Microsoft Dynamics, Zuora, Drupal platform, etc. is a plus
Wireless Network Engineer
Santa Clara, CA job
MatchPoint is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil and India. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry specific best practices and expertise.
We are excited to be continuously expanding our team. If you are interested in this position, please send over your updated resume. We look forward to hearing from you!
Design, Build and Operate scalable software systems to manage Client's network infrastructure.
Only local candidates.
Skills
8 -10 years experience with enterprise Wi-Fi including but not limited to 802.11 standards, encryption,, 802.1x, RADIUS, EAP-TLS, wireless client chipset/driver configurations.
Proven understanding of TCP/IP (both IPv4/IPv6), routing, and switching
Experience with supporting collaboration tools utilizing Wi-Fi
Experience with wireless design and tools such as Ekahau or Hamina
Experience with Cisco AireOS and Juniper Mist platforms.
Certifications: CWNA, ECSE-D
Networking services for ACS, AAA, DHCP, BOOTP, DNS, ICMP and SNMP
Remote access technologies (i.e. SSL-VPN, IPSec, B2B)
Layer 3 (ie: OSPF, BGP, VRFs, QOS, ACLs, Route redistribution, Route filtering, MPLS-VPNs, EVPN, VxLAN, GRE, DMVPN etc..)
Experience designing, configuring and implementing a wireless network. Experience in Network planning, design strategies for an enterprise WLAN, design of infrastructure and network services, designing WLAN RF, advanced wireless site surveying, 802.11 security design, and troubleshooting of WLAN design.
Ability to script using Ansible, Python, and Shell a plus