Senior Recruiter (Contract)
Remote Mixpanel job
Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips-no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.
Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.
About the Talent Acquisition Team
Mixpanel's Talent Acquisition team is responsible for building a world-class organization while providing an exceptional candidate experience. We act as strategic partners to our executive team and senior leadership, providing guidance and advising on best practices around talent acquisition and cutting edge recruiting strategies.
About the Role
As a Senior Recruiter you will play a key role in building and executing the right strategies to attract and hire top talent for the organization. Our Go-to-Market and GA recruiting team focuses on supporting all of our global customer-facing and general business roles, including but not limited to Sales, Customer Success, Marketing, Legal, Finance, and People. Working closely with business leaders, you will provide strategic partnership to effectively build talent pipelines from sourcing to closing. With your guidance and expertise you will play an integral part in growing the Business teams with a high-bar of top talent, that will lead to Mixpanel achieving superior business results. This role is for you if you excel in candidate prospecting, collaboration with hiring partners, and are the subject matter expert for talent. You will also contribute to projects that benefit the larger people organization.
** We are hiring for a 6 month contract with the possibility of conversion to full-time, pending organizational needs. While we do not have an in-office policy we are looking for individuals to be located in San Francisco or NYC for this role, with ideally the ability to commute to the office for collaboration as needed.
Responsibilities
Managing the recruitment process and end-to-end hiring for various departments within Mixpanel
Candidate prospecting a diverse set of talent leveraging LinkedIn Recruiter, Greenhouse CRM Campaigns and out-of-the-box recruitment strategies
Strategic partnership with leaders and the broader people team to execute the hiring plan efficiently, with a focus on time to hire without sacrificing quality
Managing the closing process collaborating with compensation and hiring managers
Being a talent advisor to the hiring teams you support, elevating their ability to interview and hire for top tier talent
Providing a world-class experience for prospective employees and internal clients
Contributing to Adhoc projects and recruitment strategy.
We're Looking For Someone Who Has
7+ years of recruitment experience in a fast paced environment
4+ years of full-cycle GTM recruiting experience, specifically hiring for highly technical B2B sellers
2+ years of candidate sourcing experience
Passion for staying on top of recruiting market trends, and constantly looking to enhance and evolve their strategic approach to hiring
Direct knowledge and experience sourcing from target companies and the technical ecosystem from where Mixpanel would want to hire top talent
Proven successful track record of producing outcomes by hitting sourcing targets, hiring goals, and exceeding expectations
Strong stakeholder management experience, with an ability to provide excellent guidance and support GTM leaders in up-leveling their teams through hiring
Demonstrated experience raising the talent and hiring bar for organizations
Bonus Points For
Experience using Greenhouse and Greenhouse CRM
Executive or leadership recruitment experience
#LI-Remote
Compensation
The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.
Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.
Mixpanel Compensation Range$138,000-$185,000 USD
Benefits and Perks
Comprehensive Medical, Vision, and Dental Care
Mental Wellness Benefit
Generous Vacation Policy & Additional Company Holidays
Enhanced Parental Leave
Volunteer Time Off
Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break
*please note that benefits and perks for contract positions will vary*
Culture Values
Make Bold Bets: We choose courageous action over comfortable progress.
Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
Champion the Customer: We seek to deeply understand our customers' needs, ensuring their success is our north star.
Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.
Why choose Mixpanel?
We're a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel's pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you'll be helping the world's most innovative companies learn from their data so they can make better decisions.
Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter-our people, our customers, our partners-out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We've immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.
Auto-ApplyTalent Operations and Systems Lead
Mixpanel job in San Francisco, CA
Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips-no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.
Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.
About the Talent Acquisition Team
Mixpanel's Talent Acquisition team builds a world-class organization while delivering an exceptional candidate experience. We act as trusted partners to our leaders, advising on hiring strategies and best practices across functions and regions.
About the Role
At Mixpanel, our mission is to help the world learn from its data. We believe that building great teams starts with great hiring experiences-and we're looking for a Talent Operations and Systems Lead to help us scale that mission globally.
You'll own the systems, processes, and reporting frameworks that power Mixpanel's global recruiting function-from headcount reconciliation and req management through to analytics and executive reporting. You'll be the operational center of gravity connecting Finance, Talent Acquisition, and Hiring Managers-while also modernizing how we work through smarter, automated, and AI-enabled systems.
This role is ideal for someone who thrives in both detail and design: ensuring our current recruiting processes run smoothly, while continuously improving and automating them so they're less manual, less dependent, and more scalable.
What You'll Do
Own recruiting operations: Manage headcount reconciliation, role approvals, and system accuracy across Greenhouse, CandorIQ, and Finance tools.
Automate and optimize: Identify ways to streamline workflows, reduce manual steps, and improve consistency through AI and automation.
Lead recruiting analytics: Build dashboards, track pipeline health and hiring velocity, and deliver insights that inform strategic decisions.
Run leadership reporting: Design and deliver Talent QBRs and executive updates with clear, actionable data stories.
Manage systems: Serve as Greenhouse admin, oversee integrations, and evaluate new tools that elevate recruiting efficiency and experience.
Champion efficiency and compliance: Ensure operational excellence, audit readiness, and data integrity across all recruiting processes.
Stay curious: Explore and pilot AI use cases-from job description generation to reporting automation-and scale what works.
What We're Looking For
8+ years of experience in Talent Acquisition or HR, including 3+ in operations, analytics, or systems.
Proven ability to manage headcount workflows and partner closely with Finance.
Expertise with Greenhouse (or similar ATS), recruiting analytics, and tool integration.
Strong data fluency-able to design dashboards, interpret trends, and influence with insights.
Experience automating workflows and experimenting with AI tools (ChatGPT, Claude, etc.).
Excellent communication and stakeholder management skills.
A continuous improvement mindset and passion for creating simple, scalable systems.
Bonus Points
Experience connecting ATS, HRIS, and Finance systems for unified headcount tracking.
Experience preparing executive QBRs or talent analytics dashboards.
A knack for simplifying complex systems and workflows.
Compensation
The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.
Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.
Mixpanel Compensation Range
$178,000 - $217,500 USD
Benefits and Perks
Comprehensive Medical, Vision, and Dental Care
Mental Wellness Benefit
Generous Vacation Policy & Additional Company Holidays
Enhanced Parental Leave
Volunteer Time Off
Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break
*please note that benefits and perks for contract positions will vary*
Culture Values
Make Bold Bets: We choose courageous action over comfortable progress.
Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
Champion the Customer: We seek to deeply understand our customers' needs, ensuring their success is our north star.
Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.
Why choose Mixpanel?
We're a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel's pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you'll be helping the world's most innovative companies learn from their data so they can make better decisions.
Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter-our people, our customers, our partners-out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We've immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.
Auto-ApplyCompliance Engineer
Remote or Palo Alto, CA job
A World-Changing Company Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.
The Role
As a Compliance Engineer, you will help our engineers implement Palantir Security Controls across our entire product line. You'll work closely with many different teams to shape these controls and champion a robust & nimble approach to risk management across the company. You will navigate & interpret complex US Government regulatory frameworks (e.g. FedRAMP, CMMC, IL5, IL6) in order to provide practical guidance on technical architecture, documentation & operational concerns, and sustainable processes that will allow us to continue to grow quickly & efficiently.Core Responsibilities
Implement all aspects of US Government compliance, including FedRAMP, IL5, and IL6 continuous monitoring and compliance audits.
Support partnerships with various agencies (DoD, HHS, etc.), 3PAOs, and the FedRAMP PMO.
Partner with engineers to interpret and map compliance requirements to product implementation.
Directly facilitate operational and regulatory outcomes, including continuous monitoring and compliance audits.
Build automation for procedural compliance controls.
Guide technical and operational decision-making towards future product offerings and efficient organizational processes.
What We Value
3+ years experience with compliance (PCI, SOC2, HIPAA, etc.) with at least 2 years related to US Government compliance and audit experience (e.g FedRAMP, IL5, CMMC, FISMA, NIST 800-53, etc.).
Deep understanding of cloud infrastructure and security concepts.
Experience with distributed applications on cloud infrastructure (AWS, Azure, GCP).
Familiarity with security controls for cloud automation and configuration tooling (Terraform, Puppet, Jenkins, etc.).
Ability to clearly communicate compliance requirements to internal engineering teams and associated implementation to external customers.
Proficiency with security concepts (encryption, authentication, etc.) and tooling for continuous monitoring (Tenable, Splunk, etc.).
Hands-on experience in executing against recurring operational regulatory requirements.
Strong attention to detail.
What We Require
Willingness and eligibility to obtain a U.S. security clearance.
Salary
The estimated salary range for this position is estimated to be $90,000 - $150,000/year. Total compensation for this position may also include Restricted Stock units, sign-on bonus and other potential future incentives. Further note that total compensation for this position will be determined by each individual's relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives.
Our benefits aim to promote health and wellbeing across all areas of Palantirians' lives. We work to continuously improve our offerings and listen to our community as we design and update them. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Palantir Technologies.
Benefits
• Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance• Employees are automatically covered by Palantir's basic life, AD&D and disability insurance• Commuter benefits• Take what you need paid time off, not accrual based• 2 weeks paid time off built into the end of each year (subject to team and business needs)• 10 paid holidays throughout the calendar year• Supportive leave of absence program including time off for military service and medical events• Paid leave for new parents and subsidized back-up care for all parents• Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation• Stipend to help with expenses that come with a new child• Employees can enroll in Palantir's 401k plan
Life at Palantir
We want every Palantirian to achieve their best outcomes, that's why we celebrate individuals' strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians' lives is just one of the ways we're investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.
In keeping consistent with Palantir's values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office.
If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are proud to be an Equal Opportunity Employer for all, including but not limited to Veterans and those with disabilities. Palantir is committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process
,
please reach out and let us know how we can help.
Auto-ApplyApplication Security Engineer
Palo Alto, CA job
Job DescriptionA World-Changing Company Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.
The Role
Our products support some of the most important and impactful work in the world, including defense, intelligence, and commercial applications. We are trusted by our customers to protect their mission-critical information in the face of advanced persistent threats. The mission of the Application Security Team is to enable developers to be highly productive, agile, and produce the most secure software possible. Given the mission critical work that Palantir does, investments in application security have never been more important.
As an Application Security Engineer, you will be hands-on and have wide-ranging impact for the security of Palantir:• Product security reviews. You will perform full-scope security reviews of our current and future product and service portfolio. This includes whitebox, greybox, and blackbox assessments. You will work with offensive security teams, engineering teams, and other members of the InfoSec organization to harden our products against our dedicated adversaries. • Architecture and design. You will be the security subject matter expert for product architects and engineers. You will threat model, assess risks, and help implement security controls and mitigations to address identified issues. You will directly steer the design of our products to ensure we are secure-by-default. • Strategic security initiatives. You will be empowered to own transformational security initiatives that impact the whole company. Members of the Application Security Team have implemented software supply chain security controls (e.g., in-toto), implemented hardware-backed GPG key signing for commits, developed new security services, implemented security automation, or worked on massive-scale security problems. • Vulnerability identification and analysis. You will be responsible for finding new and novel ways to identify and resolve security vulnerabilities in our products. This includes static and dynamic code analysis, security scanning, investigation of security reports from InfoSec, our bug bounty program, or other trusted partners, and direct work with our incident response team on product security issues and incidents.
This role has wide-reaching impact, strong autonomy, and the resources and empowerment to make significant security improvements across all Palantir. The skills and background of successful candidates may vary highly, but curiosity, tenacity, and a drive to be a world-class security engineer are the underpinnings of our team. Core Responsiblities
Perform deep architecture and security reviews on highly complex products to identify vulnerabilities
Lead engineering teams in feature design, threat modeling, and security-critical code and architecture
Develop and implement automation to eliminate entire classes of weaknesses across the organization
Drive decision-making by determining the tradeoffs between security and product design
Lead implementation of strategic security initiatives that improve security across Palantir
What We Value
Self motivated, experience in solving complex problems
History and experience designing and shipping production-ready software
Strong communication and collaboration skills who feels comfortable working closely with engineering teams
Ability to learn and apply new technologies quickly and in complex deployments
What We Require
Development or software engineering experience and a deep passion for information security
Experience with a modern high-level programming language (e.g. Java, Golang, Javascript, Python, etc.)
Demonstrated experience evaluating code for vulnerabilities and weaknesses
Experience with complex architectures and codebases (e.g. SOA or micro-services)
Experience utilizing/with CodeQL or other static code analysis platforms
Experience performing black-box testing of web applications
Salary
The estimated salary range for this position is estimated to be $135,000 - $200,000/year. Total compensation for this position may also include Restricted Stock units, sign-on bonus and other potential future incentives. Further note that total compensation for this position will be determined by each individual's relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives.
Our benefits aim to promote health and wellbeing across all areas of Palantirians' lives. We work to continuously improve our offerings and listen to our community as we design and update them. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Palantir Technologies.
Benefits
• Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance• Employees are automatically covered by Palantir's basic life, AD&D and disability insurance• Commuter benefits• Relocation assistance• Take what you need paid time off, not accrual based• 2 weeks paid time off built into the end of each year (subject to team and business needs)• 10 paid holidays throughout the calendar year• Supportive leave of absence program including time off for military service and medical events• Paid leave for new parents and subsidized back-up care for all parents• Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation• Stipend to help with expenses that come with a new child• Employees can enroll in Palantir's 401k plan
Life at Palantir
We want every Palantirian to achieve their best outcomes, that's why we celebrate individuals' strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians' lives is just one of the ways we're investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.
In keeping consistent with Palantir's values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office.
If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are proud to be an Equal Opportunity Employer for all, including but not limited to Veterans and those with disabilities. Palantir is committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process
,
please reach out and let us know how we can help.
Senior Demand Generation Manager, Americas
Mixpanel job in San Francisco, CA
Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips-no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.
Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.
About the Marketing Team
As a part of the larger marketing team at Mixpanel, this role will sit within the Revenue Marketing team. The team is responsible for planning, creating, and launching global campaigns to generate new business and expansion pipeline.
About the Role
Mixpanel's Revenue Marketing team is seeking a Senior Demand Generation Manager who can develop and execute integrated campaigns that drive quality new business and expansion pipeline. The role requires creativity, a solid understanding of how data powers campaign decisions, being focused on the details, and being ready to roll up their sleeves.
The ideal candidate understands the types of metrics to track for campaign success at a PLG company and has a strong background working with cross-functional partners like Product, Design, MOPs, RevOps, and Partnerships.
Responsibilities
Create and launch campaigns across marketing channels (e.g., paid media, email, third-party sponsorships, webinars, etc.), establish milestones, and communicate deliverables and results to cross-functional teams.
Work closely with other campaign managers and performance marketing team to create full-funnel campaigns that drive awareness and capture demand within our ICP.
Establish campaign goals and communicate campaign performance to external stakeholders; build campaigns optimized for different objectives (awareness vs. conversion)
Be customer-obsessed, with deep curiosity about our target audience and their journey, and leverage that to build campaigns that resonate with our ICP.
Partner across our creative, content, BDR, and marketing operations teams to build and execute global campaigns.
We're Looking For Someone Who Has
5+ years of experience in B2B SaaS marketing campaign management
Successful track record in launching campaigns that drive product signups and handraisers, while knowing how to measure success and look for optimization opportunities.
Experience with paid media channels (Google, Facebook, LinkedIn, Twitter, etc) and how to use them to drive campaign success.
Demonstrated experience working with key marketing functions to ensure alignment.
Hands-on experience with marketing tech, analytics, and project management tools (ex., Hubspot, Salesforce, Bizible, RollWorks, Notion).
Awesome writing skills, with the ability to communicate complex ideas in simple terms.
Ability to manage multiple projects at the same time in a fast-paced environment
Proactively engaged in the B2B marketing community - always learning mindset, building for modern PLG marketing strategies.
#LI-Hybrid
Compensation
The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.
Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.
Mixpanel Compensation Range
$160,000 - $195,500 USD
Benefits and Perks
Comprehensive Medical, Vision, and Dental Care
Mental Wellness Benefit
Generous Vacation Policy & Additional Company Holidays
Enhanced Parental Leave
Volunteer Time Off
Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break
*please note that benefits and perks for contract positions will vary*
Culture Values
Make Bold Bets: We choose courageous action over comfortable progress.
Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
Champion the Customer: We seek to deeply understand our customers' needs, ensuring their success is our north star.
Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.
Why choose Mixpanel?
We're a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel's pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you'll be helping the world's most innovative companies learn from their data so they can make better decisions.
Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter-our people, our customers, our partners-out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We've immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.
Auto-ApplySenior Account Executive, Enterprise
Mixpanel job in San Francisco, CA
Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips-no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.
Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.
About the Sales Team
Our Sales team manages the full sales cycle, helping prospects and existing customers leverage Mixpanel to analyze, measure, and improve their customer experience. The Enterprise team focuses on targeting and working with our largest organizations 1000+ employees, with an emphasis on high-growth tech companies who are changing the world around us.
About the Role
This is a hybrid role based out in San Francisco Bay Area. As a Senior Enterprise Account Executive, you'll help our future customers understand the power of Mixpanel as the best-in-class product analytics solution in the market. Collaboration is key, between building strong relationships with prospects and key stakeholders to working with internal cross-functional partners like Solutions Engineering to win together as one team. You'll leverage your prospecting skills selling SaaS to tech companies alongside strong knowledge of Mixpanel's product and ecosystem to close new business, powering the next generation of innovative companies.
Responsibilities
Generate new business opportunities by selling directly to top tier digital analytics decision makers, including C-level executives and other key stakeholders
Manage 6-18 month sales cycles, including dovetailing customer requirements with Mixpanel's current or adjusted roadmap
Manage customer-side buying process from discovering / creating need, building a business case to a formal RFP, procurement to IT security review process
Maintains accurate Salesforce records related to New Business opportunities, and delivers accurate weekly forecasts related to revenue targets.
Approach all deals with a customer focused mentality. Develop relationships and uncover the needs of multiple key stakeholders to find value moments.
Collaborate cross-functionally with key partners such as Solutions Engineering, Customer Success, Product, Marketing, and Legal to understand strategic enterprise use cases and needs
Intimately understand Mixpanel's competition as well as technology partners to consult customers on our place in the broader analytics market.
We're Looking For Someone Who Has
At least 7+ years of experience in full cycle SaaS Sales from prospect to close, as an Enterprise Account Executive or additional related cross-functional role like Sales Engineer.
Proven ability to succeed in outbound prospecting and generating significant deal outcomes
Passion for communicating value to senior stakeholders and figuring out creative ways to create success and develop new business cases internally for the company
Proven ability to own, manage a complex sales cycle utilizing solution and value selling approaches resulting in exceeding activity, pipeline and revenue targets
Expertise in engaging with C-level executives and managing high-stakes negotiations.
Effective communicator and strong presenter, with proven ability to influence senior stakeholders
Adaptability - you understand that change is constant, and you embrace it.
Agility and resilience - you move quickly and encourage continued improvement.
Strong work ethic, desire to learn, and a drive to excel.
Curiosity for the product analytics space.
Bonus Points For
Experience selling into high growth tech companies.
Experience with Mixpanel or other analytics tools.
Specific Industry experience in one or more of the following: Tech, Fintech, ecomm/retail, M&E
** We're always on the lookout for exceptional Account Executives and Account Managers who can make a real impact at Mixpanel. While we may not have an immediate opening for this exact role, if you're a top performer with a strong track record, we'd love to connect early. Let's talk and see if there's a future opportunity that aligns with your experience and ambition. **
#LI-Hybrid
Compensation
The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.
Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.
Mixpanel Compensation Range
$270,000 - $330,000 USD
Benefits and Perks
Comprehensive Medical, Vision, and Dental Care
Mental Wellness Benefit
Generous Vacation Policy & Additional Company Holidays
Enhanced Parental Leave
Volunteer Time Off
Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break
*please note that benefits and perks for contract positions will vary*
Culture Values
Make Bold Bets: We choose courageous action over comfortable progress.
Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
Champion the Customer: We seek to deeply understand our customers' needs, ensuring their success is our north star.
Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.
Why choose Mixpanel?
We're a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel's pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you'll be helping the world's most innovative companies learn from their data so they can make better decisions.
Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter-our people, our customers, our partners-out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We've immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.
Auto-ApplyCommercial Contracts Specialist
Remote or Palo Alto, CA job
A World-Changing Company Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.
The Role
Palantir's in-house legal team works to proactively address legal issues so that Palantir can continue to drive positive impact in the world. As a Commercial Contracts Specialist, you will be a non-attorney partnering closely with Commercial Counsel to effectively support our rapidly growing portfolio of commercial customers. In this role, you will also work closely with Palantir's Sales, Legal, Finance, and Engineering teams, while owning the drafting, administration, and negotiation of commercial customer contracts, and building infrastructure to support our commercial customers at scale.
As you develop expertise with our commercial contracts and build relationships with our internal partners, you will become adept at quickly researching and answering factual and interpretive contractual questions as needed. You will also support various special projects that arise at our fast-paced, mission-focused company.
We're a team that values both creativity and teamwork - whether operating solo or collaboratively, we seek to achieve great results on challenging, time-sensitive projects. You'll be given open ended objectives and will find ways to turn them into outcomes. By focusing on the broad vision without losing sight of the details, you'll bring large and multi-phase projects to successful completion while prioritizing team outcomes over individual wins. You are able to deliver complex information in an understandable way, and can manage high touch stakeholders in a constantly shifting landscape. You are ready to become an expert on the intricate details of the contracts that enable Palantir to implement its cutting-edge technology to solve real-world problems. You are passionate about conceiving and implementing scalable systems that increase your impact, and that of the Commercial Contracting team, over time.Core Responsibilities
Optimize deal support by scaling Palantir's processes, forms, and resources
Collaborate with attorneys to structure, negotiate, and close large commercial customer contracts and complex commercial transactions
Manage communications with prospective and existing customers during the contracting process and collaborate with internal Sales, Finance, and Engineering teams to drive deals to execution
Advise internal partners on contract-related questions, tasks and best practices, using discretion and priority setting skills to escalate as necessary
What We Value
Ability to maintain accurate records, report project metrics and track contractual terms, using meticulous attention to detail and organization
Demonstrated experience approaching problems creatively and analytically, remaining adaptable to a changing business landscape
Ability to collaborate with a cross-functional team, leveraging effective communication, strong writing and customer service skills
Demonstrated experience developing processes and trainings that drive team efficiency and transparency
Willingness and ability to work outside of standard business hours as needed
What We Require
3+ years of commercial contracting experience
Experience drafting and negotiating software and SaaS agreements
Salary
The estimated salary range for this position is estimated to be $90,000 - $130,000/year. Total compensation for this position may also include Restricted Stock units, sign-on bonus and other potential future incentives. Further note that total compensation for this position will be determined by each individual's relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives.
Our benefits aim to promote health and wellbeing across all areas of Palantirians' lives. We work to continuously improve our offerings and listen to our community as we design and update them. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Palantir Technologies.
Benefits
• Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance• Employees are automatically covered by Palantir's basic life, AD&D and disability insurance• Commuter benefits• Take what you need paid time off, not accrual based• 2 weeks paid time off built into the end of each year (subject to team and business needs)• 10 paid holidays throughout the calendar year• Supportive leave of absence program including time off for military service and medical events• Paid leave for new parents and subsidized back-up care for all parents• Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation• Stipend to help with expenses that come with a new child• Employees can enroll in Palantir's 401k plan
Life at Palantir
We want every Palantirian to achieve their best outcomes, that's why we celebrate individuals' strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians' lives is just one of the ways we're investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.
In keeping consistent with Palantir's values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office.
If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are proud to be an Equal Opportunity Employer for all, including but not limited to Veterans and those with disabilities. Palantir is committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process
,
please reach out and let us know how we can help.
Auto-ApplySenior Revenue Strategy & Operations Manager
Mixpanel job in San Francisco, CA
Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips-no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.
Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.
About the Team
The Revenue Strategy & Operations team at Mixpanel partners with the Regional Business Leaders & Global Leaders to help set and execute global and regional revenue strategies. We build and execute core operational processes such as business planning and reporting, facilitate key decision making, work with leadership on crafting strategies and support ongoing business operations management - whatever is needed to make our Sales teams successful!
About the Role
As Senior Revenue Strategy & Operations Manager, you'll support on defining the strategy behind customer retention and account growth. You'll partner closely with CS and Sales leadership to improve Gross and Net Revenue Retention, enable scalable expansion motions, and proactively identify areas to enhance the customer experience and lifetime value. This role blends strategic problem solving, operational rigor, and cross-functional collaboration to unlock the next wave of Mixpanel's growth.
Responsibilities
Drive strategic initiatives that shape how we engage, retain, and grow our customer base
Conduct advanced market, customer, and product analyses to uncover whitespace opportunities, inform strategic bets, and guide resource allocation
Own and evolve the reporting framework for sales and post-sales KPIs-translating insights into recommendations that shape our post-sales strategy
Act as a strategic thought partner to GTM leadership-bringing analytical rigor and business acumen to inform key decisions and go-to-market priorities
Provide high-impact operational support to the Sales organization, proactively identifying bottlenecks and implementing scalable solutions to improve performance
Run and evolve key operating cadences, including business performance deep dives, and executive-level business reviews across post-sales teams
Collaborate cross-functionally with Product, Sales, Finance, and Marketing to ensure alignment and shared ownership of customer outcomes throughout the full lifecycle
We're Looking for Someone Who Has
4+ years of experience at a top tier Management or Strategy Consulting firm
2+ years of operating experience in Corporate Strategy, Business Operations, or Sales Strategy in a high-growth, fast paced environment at a B2B SaaS organization
Experience defining and operationalizing GTM Strategy and proven experience driving impact on retention and expansion metrics (GRR, NRR, etc.)
Strong project management experience with demonstrated ability to effectively manage time, prioritize tasks and work within deadlines
Track-record of collaborating with cross-functional partners to execute projects
Highly motivated, innate intellectual curiosity, and a strong desire to drive impact
Excellent problem-solving skills, and the ability to thrive in a fast-paced, dynamic environment
Outstanding written and oral communication skills
Bonus Points For
Working knowledge of SFDC including Reporting and Record Management from lead creation through opportunity closure
Proficiency in modeling and analyzing complex and large data sets
Demonstrable passion for the data analytics industry
Compensation
The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.
Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.
Mixpanel Compensation Range
$189,000 - $231,000 USD
Benefits and Perks
Comprehensive Medical, Vision, and Dental Care
Mental Wellness Benefit
Generous Vacation Policy & Additional Company Holidays
Enhanced Parental Leave
Volunteer Time Off
Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break
*please note that benefits and perks for contract positions will vary*
Culture Values
Make Bold Bets: We choose courageous action over comfortable progress.
Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
Champion the Customer: We seek to deeply understand our customers' needs, ensuring their success is our north star.
Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.
Why choose Mixpanel?
We're a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel's pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you'll be helping the world's most innovative companies learn from their data so they can make better decisions.
Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter-our people, our customers, our partners-out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We've immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.
Auto-ApplyFinancial Reporting and Technical Accounting Senior Analyst
Remote or Palo Alto, CA job
A World-Changing Company Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.
The Role
Palantir is seeking a Financial Reporting and Technical Accounting Senior Analyst to join our dynamic finance team. This role is critical to ensuring accurate financial reporting and SEC compliance. You'll work directly on quarterly and annual filings while supporting technical accounting initiatives that drive business decisions.
We're looking for a candidate who embraces challenges with a positive outlook and is eager to expand their skills alongside the company's growth. Our ideal team member is someone who actively seeks to enhance and streamline our processes, moving beyond existing methods to achieve better results. Core Responsibilities
Prepare and review quarterly financial statements and SEC filings (Form 10-Q, 10-K, etc.)
Maintain disclosure checklists and ensure compliance with GAAP and disclosure requirements
Execute complex accounting for equity transactions including: stock-based compensation calculations and journal entries, earnings per share computations, and share repurchase accounting and analysis
Stay up-to-date on changes to accounting standards and proactively identify potential impacts to the Company's financial statements
Support ad hoc projects, analysis and management reporting initiatives
What We Value
Big 4 public accounting experience with SEC reporting focus
Demonstrated project management and cross-functional collaboration skills
Exceptional written and verbal communication abilities
Proactive problem-solving mindset with attention to detail
Experience with financial reporting software and XBRL tagging tools
What We Require
Bachelor's or Master's degree in Accounting with CPA license
4+ years of relevant accounting experience
Background with financial reporting and/or SEC filings (S-1, 10K, 10Q, XBRL tagging)
Salary
The estimated salary range for this position is estimated to be $85,000 - $142,000/year. Total compensation for this position may also include Restricted Stock units, sign-on bonus, and other potential future incentives. Further note that total compensation for this position will be determined by each individual's relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives.
Our benefits aim to promote health and wellbeing across all areas of Palantirians' lives. We work to continuously improve our offerings and listen to our community as we design and update them. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Palantir Technologies.
Benefits
• Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance• Employees are automatically covered by Palantir's basic life, AD&D and disability insurance• Commuter benefits• Take what you need paid time off, not accrual based• 2 weeks paid time off built into the end of each year (subject to team and business needs)• 10 paid holidays throughout the calendar year• Supportive leave of absence program including time off for military service and medical events• Paid leave for new parents and subsidized back-up care for all parents• Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation• Stipend to help with expenses that come with a new child• Employees can enroll in Palantir's 401k plan
Life at Palantir
We want every Palantirian to achieve their best outcomes, that's why we celebrate individuals' strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians' lives is just one of the ways we're investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.
In keeping consistent with Palantir's values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office.
If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are proud to be an Equal Opportunity Employer for all, including but not limited to Veterans and those with disabilities. Palantir is committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process
,
please reach out and let us know how we can help.
Auto-ApplySenior Managed Services Engineer
Remote job
Lucidworks is leading digital transformation for some of the world's biggest retailers, financial services firms, manufacturers, and B2B commerce organizations. We believe that the core to a great digital experience starts with search and browse. Our Deep Learning technology captures user behavior and utilizes machine learning to connect people with the products, content, and information they need. Brands including American Airlines, Lenovo, Red Hat, and Cisco Systems rely on Lucidworks' suite of products to power commerce, customer service, and workplace applications that delight customers and empower employees. Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way.
About the RoleThe Managed Services Team is responsible for the maintenance of configurations implemented for Managed Fusion customers. These solutions were generally implemented by Professional Services or Partner teams and fall under the Managed Services team's maintenance after go live. We collaborate with Support teams as first line contact for the customers, Cloud engineering team for Infrastructure maintenance, and Customer Success for ensuring proper communication with the customer for new feature requests, upgrades and general requests that require more coordination. We continuously define and update best practices with the latest ideas based on lessons learned by the team and discussions with our partner teams.
About YouYou understand common Search technology and functionality, including basic features for managing the search experience. You have some basic knowledge of features like Synonyms, Spell Checking, Stop words, Boosting and Blocking, Relevancy, etc. You understand the concept of ingesting data into a search index (via connectors, data feeds or web crawlers), as well as possible manipulation of that data during ingestion. You understand the concept of searching for that data via queries and manipulations of the response from the search. You are able to write the Javascript code necessary to modify these manipulations. You are able to troubleshoot possible issues in the ingestion or query pipelines.
This is a remote role open to US based candidates in Mountain or Pacific time zones.
Responsibilities
Act as a senior technical expert, providing in-depth support and proactive maintenance for a diverse customer base with varying levels of technical expertise.
Troubleshoot and resolve complex ingestion, indexing, and system performance issues related to Lucene/Solr, Lucidworks Fusion, and cloud-based infrastructure, utilizing Java stack traces, heap dumps, profiler snapshots, and performance diagnostics.
Identify, reproduce, and document product issues, working closely with engineering teams to influence product improvements and drive faster resolutions.
Lead incident response and root cause analysis for high-impact technical issues, ensuring timely and effective resolutions.
Participate in design and implementation of automation tools and monitoring frameworks to improve efficiency and scalability in cloud-based managed services.
Mentor and guide junior engineers, fostering a culture of continuous learning and knowledge sharing within the team.
Provide thought leadership in troubleshooting methodologies, optimizing system performance, and enhancing overall reliability.
Collaborate with global teams and customers across multiple time zones, ensuring seamless communication and issue resolution.
Clearly communicate with customers through ticketing systems like Zendesk to provide expert support.
Skills & Qualifications
6+ years of experience in technical support, search technology, or software development, with a strong focus on search platforms.
Expertise in Lucene/Solr or Lucidworks Fusion and the ability to troubleshoot complex search-related issues is required.
Bachelor's or Master's degree in a relevant field (Computer Science, Engineering, etc.) or equivalent experience.
Proficiency in Java and scripting languages (JavaScript, Python preferred) for debugging, automation, and tool development.
Experience working with cloud platforms (GCP, AWS, or Azure) and containerization technologies like Kubernetes.
Ability to analyze logs, stack traces, profiler snapshots, and performance metrics to diagnose system issues effectively.
Experience working with connectors, web crawlers, and API integrations.
Strong knowledge of HTML, XML, JSON, REST APIs, and tools like Postman.
Excellent communication skills, with experience handling enterprise-level support interactions via email and ticketing systems (Zendesk, Jira, etc.).
Prior experience leading incident management, root cause analysis, and customer escalations.
Exposure to related open-source technologies (Solr, Tika, Nashorn, Spark, AI, etc.) is a plus.
Prior experience working in global support environments that require collaboration across multiple time zones.
Experience working with international clients and understanding regional nuances in enterprise support expectations.
Willingness to participate in a 24x7 on-call rotation to help support the services you develop; we take an end-to-end ownership approach to what we build!
Competencies
Resourceful-willing to jump in, be agile/flexible, leverage existing resources to accomplish goals, ability to work independently
Team player-confident in collaborating with a diverse community of people and personalities across geographies, backgrounds, and professional abilities
Strong verbal and written communication skills
Empathy and care for all stakeholders of Lucidwork including employees, customers, partners, and guests
English fluency
Ability to handle confidential information
Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way. Applicants receive consideration based on the relevant talents, skills, and experiences they offer to our company.
Thank you for your interest and we look forward to learning more about you.
Note to third party recruiters: We appreciate your interest in our job opportunities. However, we kindly request that third-party recruiters and staffing agencies refrain from contacting us regarding these positions. We prefer to work directly with candidates and do not accept unsolicited resumes or candidate referrals from third-party recruiters or agencies. Unsolicited resumes and referrals will become the property of Lucidworks, and no fee will be paid should we hire a candidate whose resume was sent unsolicited.
Auto-ApplySearch Engineer, Technical Support (Government Sector)
Remote job
Lucidworks is leading digital transformation for some of the world's biggest retailers, financial services firms, manufacturers, and B2B commerce organizations. We believe that the core to a great digital experience starts with search and browse. Our Deep Learning technology captures user behavior and utilizes machine learning to connect people with the products, content, and information they need. Brands including American Airlines, Lenovo, Red Hat, and Cisco Systems rely on Lucidworks' suite of products to power commerce, customer service, and workplace applications that delight customers and empower employees. Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way.
About the RoleAs a Search Engineer in Technical Support, you will play a critical role in helping our clients achieve success with our products. You will be responsible for assisting clients directly in resolving any technical issues they encounter, as well as answering questions about the product and feature functionality. You will work closely with internal teams such as Engineering and Customer Success to resolve a variety of issues, including product defects, performance issues, and feature requests.
This role requires excellent problem-solving skills and attention to detail, strong communication abilities, and a deep understanding of search technology. Additionally, this role requires the ability to work independently and as part of a team, and being comfortable working with both technical and non-technical stakeholders. The successful candidate will demonstrate a passion for delivering an outstanding customer experience, balancing technical expertise with empathy for the customer's needs.
This role will provide primary support to our U.S. government customers.
This is a remote role open to US strictly based candidates in Mountain or Pacific time zones.
This role is expected to participate in weekend on-call rotations.Responsibilities
Field incoming questions, help users configure Lucidworks Fusion and its components, and help them to understand how to use the features of the product
Troubleshoot complex search issues in and around Lucene/Solr
Document solutions into knowledge base articles for use by our customer base in our knowledge center
Identify opportunities to provide customers with additional value through follow-on products and/or services
Communicate high-value use cases and customer feedback to our Product Development and Engineering teams
Collaborate across teams internally to diagnose and resolve critical issues
Participating in a 24/7/365 on-call rotation, which includes weekends and holidays shifts
All other duties as assigned
Skills & Qualifications
US Citizenship required due to government contracts
2+ years of hands-on experience experience with Search technologies such as Apache Lucene/Solr.
3+ years professional experience in a customer facing level 2-3 tech support role
BS or higher in Engineering or Computer Science is preferred
Experience with technical support CRM systems (Salesforce, Zendesk etc.)
Experience with cloud computing platforms (GCP, Azure, AWS, etc.) and Kubernetes
Ability to clearly communicate with customers by email and phone
Proficiency with Java and one or more common scripting languages (Python, Perl, Ruby, etc.)
Proficiency with Unix/Linux systems (command line navigation, file system permissions, system logs and administration, scripting, networking, etc.)
Exposure to other related open source projects (Mahout, Hadoop, Tika, etc.) and commercial search technologies
Enterprise Search, eCommerce, and/or Business Intelligence experience
Knowledge of data science and machine learning concepts
Experience working in a startup or similarly fast-paced, high-growth environment preferred.
Our Stack
Apache Lucene/Solr, ZooKeeper, Spark, Pulsar, Kafka, Grafana
Java, Python, Linux, Kubernetes
Zendesk, Jira
Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way. Applicants receive consideration based on the relevant talents, skills, and experiences they offer to our company.
Thank you for your interest and we look forward to learning more about you.
Note to third party recruiters: We appreciate your interest in our job opportunities. However, we kindly request that third-party recruiters and staffing agencies refrain from contacting us regarding these positions. We prefer to work directly with candidates and do not accept unsolicited resumes or candidate referrals from third-party recruiters or agencies. Unsolicited resumes and referrals will become the property of Lucidworks, and no fee will be paid should we hire a candidate whose resume was sent unsolicited.
Auto-ApplySenior Campaign Manager, Americas
Mixpanel job in San Francisco, CA
Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips-no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.
Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.
About the Marketing Team
As a part of the larger marketing team at Mixpanel, this role will sit within the Revenue Marketing team. The team is responsible for planning, creating, and launching global campaigns to generate new business and expansion pipeline.
About the Role
Mixpanel's Revenue Marketing team is seeking a Senior Campaign Manager who can develop and execute integrated campaigns that drive quality new business and expansion pipeline. The role requires creativity, a solid understanding of how data powers campaign decisions, being focused on the details, and being ready to roll up their sleeves.
The ideal candidate understands the types of metrics to track for campaign success at a PLG company and has a strong background working with cross-functional partners like Product, Design, MOPs, RevOps, and Partnerships.
Responsibilities
Create and launch campaigns across marketing channels (e.g., paid media, email, third-party sponsorships, webinars, etc.), establish milestones, and communicate deliverables and results to cross-functional teams.
Work closely with other campaign managers and performance marketing team to create full-funnel campaigns that drive awareness and capture demand within our ICP.
Establish campaign goals and communicate campaign performance to external stakeholders; build campaigns optimized for different objectives (awareness vs. conversion)
Be customer-obsessed, with deep curiosity about our target audience and their journey, and leverage that to build campaigns that resonate with our ICP.
Partner across our creative, content, BDR, and marketing operations teams to build and execute global campaigns.
We're Looking For Someone Who Has
5+ years of experience in B2B SaaS marketing campaign management
Successful track record in launching campaigns that drive product signups and handraisers, while knowing how to measure success and look for optimization opportunities.
Experience with paid media channels (Google, Facebook, LinkedIn, Twitter, etc) and how to use them to drive campaign success.
Demonstrated experience working with key marketing functions to ensure alignment.
Hands-on experience with marketing tech, analytics, and project management tools (ex., Hubspot, Salesforce, Bizible, RollWorks, Notion).
Awesome writing skills, with the ability to communicate complex ideas in simple terms.
Ability to manage multiple projects at the same time in a fast-paced environment
Proactively engaged in the B2B marketing community - always learning mindset, building for modern PLG marketing strategies.
#LI-Hybrid
Compensation
The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.
Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.
Mixpanel Compensation Range
$160,000 - $195,500 USD
Benefits and Perks
Comprehensive Medical, Vision, and Dental Care
Mental Wellness Benefit
Generous Vacation Policy & Additional Company Holidays
Enhanced Parental Leave
Volunteer Time Off
Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break
*please note that benefits and perks for contract positions will vary*
Culture Values
Make Bold Bets: We choose courageous action over comfortable progress.
Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
Champion the Customer: We seek to deeply understand our customers' needs, ensuring their success is our north star.
Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.
Why choose Mixpanel?
We're a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel's pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you'll be helping the world's most innovative companies learn from their data so they can make better decisions.
Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter-our people, our customers, our partners-out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We've immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.
Auto-ApplySenior Software Engineer, Distributed Systems
Remote Mixpanel job
Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips-no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.
Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.
We are actively recruiting for multiple Software Engineers across different levels for our org!
About the Role
Mixpanel is powered by a custom distributed database. This system ingests more than 1 Trillion user-generated events every month while ensuring end-to-end latencies of under a minute and queries typically scan more than 1 Quadrillion events over the span of a month. Over the last year, our inbound traffic has doubled. As our existing customers grow in volume and we add new ones, we expect this growth in traffic to continue. The Distributed Systems engineering teams are responsible for adding new capabilities and ensuring the smooth operation of the underlying systems.
Responsibilities
Mixpanel's infrastructure runs on Google Cloud Platform. We rely on Kubernetes and Docker for orchestration and containerization of our services. We primarily use Golang for writing services and all internal communication happens via GRPC. We use a combination of C and C++ wherever Golang doesn't meet our performance goals.
As an engineer on the Distributed Systems teams, you'll be responsible for:
Working with other engineers to build distributed systems that can handle data at scale
Debugging production issues across multiple services and all levels of our infrastructure stack
Ensuring reliability and uptime of the services you're responsible for
Keeping an eye on how much your service costs every month and removing inefficiencies wherever possible
Improving engineering standards and holding a high bar for code quality and simplicity
Pushing the boundaries on how our customers analyze their product data
A typical project requires a thorough understanding of how not just your service works but also how it interacts with other components. Here are some projects we've worked on in the past to give you an idea of what to expect.
Most of the systems in our stack provide at least once semantics. As a result, we risk duplicating events that flow through them. To overcome this limitation, we added support for event deduplication that can work at our scale. Typical approaches for deduplication don't perform well on large amounts of data, so we had to do something highly custom for our stack. We wrote about this on our engineering blog here.
Back in 2019, we migrated our ingestion API service from Python to Golang for better performance and type safety. We had to do this while ensuring that both systems handle data the same way. Because we had to compare, both, HTTP responses and transformed payloads, nothing out of the box worked for us. This blog post talks about how we did the actual migration without any customer visible downtime.
In 2021, as our traffic grew almost 100%, the cost of storing data became untenable. Our engineers worked on an incremental way to eventually realize almost $30000 in savings per month.
If projects like the ones listed above excite you, the Distributed Systems engineering team will be a great fit.
We're Looking For Someone Who Has
We have openings across multiple distributed systems teams. We're looking for engineers who have:
A strong grasp of computer science fundamentals when it comes to dealing with distributed systems and networks. You'll routinely run into issues where "one in a million" chances actually happen in production
A knack for problem-solving and thinking from first principles. You don't shy away from any problem, no matter the scale or impact
A bias towards shipping early and iterating. We believe in making small incremental changes to existing systems instead of large multi-quarter undertakings
Experience building distributed systems or is eager to build that skillset
Additional Resources
Engineering Life Page
Tracking events at millisecond granularity
Ensuring Data Consistency Across Replicas
Saving $30000 a month by improving Garbage Collection
Strategies For Effective Data Compaction
Monitoring Apache Kafka with JMX Exporter and Kafka Exporter
Resharding petabytes of data to improve performance for our largest customers
#LI-Remote
Compensation
The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.
Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.
Mixpanel Compensation Range$229,500-$280,500 USD
Benefits and Perks
Comprehensive Medical, Vision, and Dental Care
Mental Wellness Benefit
Generous Vacation Policy & Additional Company Holidays
Enhanced Parental Leave
Volunteer Time Off
Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break
*please note that benefits and perks for contract positions will vary*
Culture Values
Make Bold Bets: We choose courageous action over comfortable progress.
Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
Champion the Customer: We seek to deeply understand our customers' needs, ensuring their success is our north star.
Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.
Why choose Mixpanel?
We're a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel's pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you'll be helping the world's most innovative companies learn from their data so they can make better decisions.
Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter-our people, our customers, our partners-out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We've immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.
Auto-ApplyAccount Executive, SMB
Mixpanel job in San Francisco, CA
Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips-no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.
Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.
About the Sales Team
Our Sales team manages the full sales cycle, helping prospects and existing customers leverage Mixpanel to analyze, measure, and improve their customer experience. The team consists of two roles - Account Executives who bring in new business, and Account Managers responsible for nurturing existing customers. The team specifically covers companies with employee sizes from 1-500, emphasizing high-growth tech companies who are changing the world around us.
About the Role
This is a hybrid role based out in San Francisco Bay Area. As an Account Executive, you'll help our future customers understand the power of Mixpanel as the best-in-class product analytics solution in the market. Collaboration is key, between building strong relationships with prospects and key stakeholders to working with internal cross-functional partners like Solutions Engineering to win together as one team. You'll leverage your prospecting skills selling SaaS to tech companies alongside strong knowledge of Mixpanel's product and ecosystem to close new business, powering the next generation of innovative companies.
Responsibilities
50% of time on closing 200K+ MAU and 50% on developing Stage 2 Opps
Prospect into specific targeted accounts - build and maintain pipeline while owning the sales cycle from start to finish.
Drive awareness of Mixpanel as a solution within the marketplace and handle inbound requests from interested prospects.
Maintains accurate Salesforce records related to New Business opportunities, and delivers accurate weekly forecasts related to revenue targets.
Approach all deals with a customer focused mentality. Develop relationships and uncover the needs of multiple key stakeholders to find value moments.
Sell with a long-term consultative approach.
Collaborate cross-functionally with key partners such as Solutions Engineering, Customer Success, Product, Marketing, and Legal.
Intimately understand Mixpanel's competition as well as technology partners to consult customers on our place in the broader analytics market.
We're Looking For Someone Who Has
2+ years of related experience in full cycle SaaS Sales from prospect to close, as an Account Executive.
Strong outbound prospector and have had success at closing net new business deals.
Effective communicator and collaborator - you have strong interpersonal skills and are an excellent team player.
Adaptability - you understand that change is constant, and you embrace it.
Agility and resilience - you move quickly and encourage continued improvement.Strong work ethic, desire to learn, and a drive to excel.
Curiosity for the product analytics space.
Bonus Points For
Experience selling into high-growth tech companies.
Experience with Mixpanel or other analytics tools.
** We're always on the lookout for exceptional Account Executives and Account Managers who can make a real impact at Mixpanel. While we may not have an immediate opening for this exact role, if you're a top performer with a strong track record, we'd love to connect early. Let's talk and see if there's a future opportunity that aligns with your experience and ambition. **
Compensation
The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.
Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.
Mixpanel Compensation Range
$162,000 - $198,000 USD
Benefits and Perks
Comprehensive Medical, Vision, and Dental Care
Mental Wellness Benefit
Generous Vacation Policy & Additional Company Holidays
Enhanced Parental Leave
Volunteer Time Off
Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break
*please note that benefits and perks for contract positions will vary*
Culture Values
Make Bold Bets: We choose courageous action over comfortable progress.
Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
Champion the Customer: We seek to deeply understand our customers' needs, ensuring their success is our north star.
Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.
Why choose Mixpanel?
We're a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel's pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you'll be helping the world's most innovative companies learn from their data so they can make better decisions.
Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter-our people, our customers, our partners-out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We've immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.
Auto-ApplyEngineering Manager, Distributed Systems
Mixpanel job in San Francisco, CA
Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips-no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.
Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.
About the Team
The Data Pipeline & API team is responsible for the Data APIs, Pipelines, and Integrations that power real-time movement of customer data and support trillions of requests each month. These systems are critical to Mixpanel's product and business, enabling core workflows for external customers. This includes data APIs, which are foundational to customer onboarding and must be highly reliable and scalable; data export APIs, which help us maintain feature parity and support the needs of scaling customers; and integrations like warehouse connectors and cohort exports, which reduce friction, drive adoption, and expand our partner ecosystem. This role ensures these systems are robust, efficient, and aligned with a product strategy that emphasizes impact, growth, and long-term reliability.
Mixpanel is a cloud application deployed on Google's Cloud Platform. It is powered by an in-house database called Arb, which is built for ingesting, storing, and querying trillions of events in real time, at interactive latencies. (Read more about the core primitives of Arb.)
We're a fairly tenured team (average time at Mixpanel is 4 years). We work in terms of structured 6-8 week long sprints with clear goals that are interspersed with less structured periods consisting of short-term wins, bug bashes, free form exploration, prototyping, & planning exercises. We encourage and expect all team members to provide input to prioritization in terms of written proposals, which is complemented with centralized prioritization. We value simplicity, reduced operational overhead & re-usable primitives in our solutions.
About the Role
As an engineering manager, you would help scale the team's impact with hiring, culture and focus. You'll be responsible for streamlining execution and prioritization based on a clear understanding of our technical systems and associated business goals.
Responsibilities
Hiring and retaining diverse and talented engineers
Mentoring engineers & growing future technical leaders
Working cross-functionally to translate business goals into the team's roadmap
Nurturing engineering excellence via culture and process
Providing meaningful input to technical designs based on an in depth understanding of our systems & services
Ensuring data api and pipeline uptime and performance SLO/SLAs are met
Working with customers to improve performance.
We're Looking For Someone Who Has
Has prior experience building, maintaining & scaling reliable, high-volume distributed systems.
Can reason about ambiguous problems from first principles and propose creative solutions
Has strong CS fundamentals (e.g., data structures, algorithms, and distributed systems)
Contributes to attracting and retaining engineers through technical leadership, collaboration, and/or enablement
Has a track record of mentoring and growing engineers who work with you. You make engineers around you more productive.
Bonus Points For
Prior engineering management experience, especially on teams that build and operate highly critical services.
Prior Experience with database technologies, including their internal design and implementation.
Prior Experience with multi-tenant systems, with focus on reliability, performance, isolation and security.
Compensation
The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.
Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.
Mixpanel Compensation Range
$279,000 - $377,000 USD
Benefits and Perks
Comprehensive Medical, Vision, and Dental Care
Mental Wellness Benefit
Generous Vacation Policy & Additional Company Holidays
Enhanced Parental Leave
Volunteer Time Off
Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break
*please note that benefits and perks for contract positions will vary*
Culture Values
Make Bold Bets: We choose courageous action over comfortable progress.
Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
Champion the Customer: We seek to deeply understand our customers' needs, ensuring their success is our north star.
Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.
Why choose Mixpanel?
We're a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel's pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you'll be helping the world's most innovative companies learn from their data so they can make better decisions.
Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter-our people, our customers, our partners-out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We've immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.
Auto-ApplyPerformance Marketing Manager
Mixpanel job in San Francisco, CA
Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips-no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.
Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.
About the Mixpanel Marketing Team
As part of Mixpanel's Marketing organization, the Revenue Marketing team drives pipeline growth by generating, capturing, and accelerating demand across digital channels worldwide. We partner closely with the Regional Marketing Teams, PMM, and Web to bring Mixpanel's story to life and convert audience engagement into measurable business impact.
About the Role
Mixpanel's Revenue Marketing team is seeking a Performance Marketing Manager to oversee our global paid media and nurture strategy, building a predictable, data-driven engine for pipeline generation.
You'll lead our paid media program (with agency support), develop and manage inbound nurture campaigns, and continually optimize the journey from Handraiser → MQL → Stage 1 Opportunity (S1).
The ideal candidate has experience in B2B SaaS and product-led growth (PLG) environments, enjoys blending data with creativity, and thrives in driving measurable results across acquisition and conversion.
Responsibilities
Paid Media & Performance
Collaborating with the Regional Marketing Leaders, manage Mixpanel's global paid media spend across Google, LinkedIn, Meta, and emerging channels.
Manage our paid media agency to scale performance efficiently and drive qualified inbound demand with a focus on cost per opportunity
Optimize campaigns and landing pages for conversion, continuously testing new creative, messaging, and audience strategies.
Nurture & Conversion
Develop and run inbound nurture email & retargeting programs that engage, educate, and convert handraisers into MQLs and S1 opportunities.
Partner with Marketing Ops, AI SDR, and SDR teams to align nurture journeys, scoring, and handoffs for optimal conversion performance.
Improve Handraiser → MQL → S1 CVR as a key performance metric.
Analytics & Optimization
Collaborate with the marketing analytics team to define performance metrics, dashboards, and insights that inform budget allocation and campaign optimization.
Run A/B and multivariate tests across paid and email channels to improve funnel performance and engagement.
Report on spend, ROI, conversion rates, and pipeline impact to key stakeholders.
Collaboration & Enablement
Work cross-functionally with regional marketing leads, content, and web teams to localize messaging and ensure global campaign alignment.
We're Looking For Someone Who Has
5+ years B2B Digital marketing experience, including hands-on paid media and email campaign execution.
Experience managing contractors and agencies to deliver against performance goals.
Proven success in building and optimizing nurture programs that convert inbound leads into a pipeline.
Deep understanding of paid media platforms (Google Ads, LinkedIn Campaign Manager, Meta, etc.).
Familiarity with marketing automation, CRM and BI, and CMS / Design tools (HubSpot, Salesforce, Looker, Framer etc.).
Data-driven mindset with strong analytical and reporting skills.
Ability to thrive in a fast-paced, global environment.
Bonus Points For
Experience in hybrid PLG/enterprise GTM models.
Familiarity with experimentation frameworks and CRO.
Passion for using AI tools to optimize media buying or email personalization.
#LI-Hybrid
Compensation
The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.
Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.
Mixpanel Compensation Range
$134,500 - $164,500 USD
Benefits and Perks
Comprehensive Medical, Vision, and Dental Care
Mental Wellness Benefit
Generous Vacation Policy & Additional Company Holidays
Enhanced Parental Leave
Volunteer Time Off
Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break
*please note that benefits and perks for contract positions will vary*
Culture Values
Make Bold Bets: We choose courageous action over comfortable progress.
Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
Champion the Customer: We seek to deeply understand our customers' needs, ensuring their success is our north star.
Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.
Why choose Mixpanel?
We're a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel's pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you'll be helping the world's most innovative companies learn from their data so they can make better decisions.
Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter-our people, our customers, our partners-out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We've immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.
Auto-ApplySenior People Partner, EPD & GA
Mixpanel job in San Francisco, CA
Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips-no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.
Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.
About the People and Culture Team
The Mixpanel People and Culture team is the heart and soul of Mixpanel. We lead with care and empathy and deliver a high-touch employee experience to make Mixpanel a best-in-class, inclusive, and supportive place to work and an equitable environment for all employees to grow and advance.
One key to Mixpanel's success is emphasizing our people and enabling individuals and teams of all backgrounds to reach their full potential. The People function is critical in driving that effort by executing Mixpanel's people initiatives, acting as strategic advisors to the executive team and senior leadership, and providing superior internal support while driving HR operational excellence.
About the Role
This is a hybrid role based out of our San Francisco office. Mixpanel's People Team focuses on attracting, developing, and retaining premier talent. As a Senior People Partner, you will work closely with senior business leaders and be instrumental in providing strategic and tactical HR consultation to optimize people, processes, programs, and culture to drive business results. Emphasizing our people and enabling individuals and teams of all backgrounds to reach their full potential is a critical component of Mixpanel's success.
This role will report to the VP of People, and work as an embedded piece of the global Engineering, Product, Design and G&A organizations, partnering with the leadership team and People functions to provide a best-in-class employee lifecycle for all Mixpanelers!
The ideal candidate is an experienced consultant with a broad understanding of all areas of HR. You will have experience influencing leaders in a fast-paced environment and the interpersonal savvy required to drive human resource strategies and programs in a global workforce.
Responsibilities
Serve as the primary People Business Partner for Mixpanel's EPD and G&A teams
Build strong relationships with department leaders and influence strategic people decisions that support team effectiveness and organizational growth
Lead workforce planning, talent development, succession planning, and organizational design initiatives within the EPD and G&A teams
Partner with leadership to drive performance management, employee engagement, and feedback cycles within their teams
Coach leaders through complex employee relations and change management matters with thoughtfulness and compliance in mind
Work on all aspects of change management, from strategy and design to implementation and communications
Analyze people data to identify trends and offer actionable recommendations aligned with business objectives
Collaborate closely with peers in Total Rewards, Recruiting, L&D, and DEIB to ensure a cohesive employee experience
Support career pathing, leveling frameworks, and role clarity across technical and non-technical teams
Investigate and resolve employee relations matters in a way that balances company, internal, and external stakeholder considerations
Drive high-impact programs that support culture, belonging, and employee development
Champion and embed Mixpanel's values across all touchpoints of the employee lifecycle
We're Looking For Someone Who Has
BA or equivalent work experience with an average of 4+ years in a People Partner role, preferably supporting EPD.
Deep functional experience in two or more areas preferred, e.g., talent management/acquisition, compensation, employee relations, employee experience, organizational development, immigration, training, etc.
Strong organizational skills, strong proofreading skills with attention to detail, and a self-starter; proficiency with G-Suite.
Strong analytical and project management skills, proven ability to design transparent processes, and a detail-oriented yet flexible approach to problem-solving.
Strong commercial acumen and deep empathy for individuals allowing you to resolve tricky people situations in a balanced and thoughtful way.
Demonstrated success in consulting, negotiating, and coaching leaders.
You are a skilled and effective communicator and collaborator with excellent verbal, written, and interpersonal skills.
You are adaptable, agile, and resilient, and you embrace change, move quickly, and are highly resilient when things are ambiguous.
Bonus Points For
Significant experience partnering with and/or working on Engineering, Product and Design teams
Experience partnering with G&A teams
Software as a Service experience
#LI-Hybrid
Compensation
The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.
Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.
Mixpanel Compensation Range
$164,500 - $201,500 USD
Benefits and Perks
Comprehensive Medical, Vision, and Dental Care
Mental Wellness Benefit
Generous Vacation Policy & Additional Company Holidays
Enhanced Parental Leave
Volunteer Time Off
Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break
*please note that benefits and perks for contract positions will vary*
Culture Values
Make Bold Bets: We choose courageous action over comfortable progress.
Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
Champion the Customer: We seek to deeply understand our customers' needs, ensuring their success is our north star.
Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.
Why choose Mixpanel?
We're a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel's pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you'll be helping the world's most innovative companies learn from their data so they can make better decisions.
Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter-our people, our customers, our partners-out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We've immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.
Auto-ApplySenior Recruiter (Contract)
Mixpanel job in San Francisco, CA
Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips-no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.
Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.
About the Talent Acquisition Team
Mixpanel's Talent Acquisition team is responsible for building a world-class organization while providing an exceptional candidate experience. We act as strategic partners to our executive team and senior leadership, providing guidance and advising on best practices around talent acquisition and cutting edge recruiting strategies.
About the Role
As a Senior Recruiter you will play a key role in building and executing the right strategies to attract and hire top talent for the organization. Our Go-to-Market and GA recruiting team focuses on supporting all of our global customer-facing and general business roles, including but not limited to Sales, Customer Success, Marketing, Legal, Finance, and People. Working closely with business leaders, you will provide strategic partnership to effectively build talent pipelines from sourcing to closing. With your guidance and expertise you will play an integral part in growing the Business teams with a high-bar of top talent, that will lead to Mixpanel achieving superior business results. This role is for you if you excel in candidate prospecting, collaboration with hiring partners, and are the subject matter expert for talent. You will also contribute to projects that benefit the larger people organization.
** We are hiring for a 6 month contract with the possibility of conversion to full-time, pending organizational needs. While we do not have an in-office policy we are looking for individuals to be located in San Francisco or NYC for this role, with ideally the ability to commute to the office for collaboration as needed.
Responsibilities
Managing the recruitment process and end-to-end hiring for various departments within Mixpanel
Candidate prospecting a diverse set of talent leveraging LinkedIn Recruiter, Greenhouse CRM Campaigns and out-of-the-box recruitment strategies
Strategic partnership with leaders and the broader people team to execute the hiring plan efficiently, with a focus on time to hire without sacrificing quality
Managing the closing process collaborating with compensation and hiring managers
Being a talent advisor to the hiring teams you support, elevating their ability to interview and hire for top tier talent
Providing a world-class experience for prospective employees and internal clients
Contributing to Adhoc projects and recruitment strategy.
We're Looking For Someone Who Has
7+ years of recruitment experience in a fast paced environment
4+ years of full-cycle GTM recruiting experience, specifically hiring for highly technical B2B sellers
2+ years of candidate sourcing experience
Passion for staying on top of recruiting market trends, and constantly looking to enhance and evolve their strategic approach to hiring
Direct knowledge and experience sourcing from target companies and the technical ecosystem from where Mixpanel would want to hire top talent
Proven successful track record of producing outcomes by hitting sourcing targets, hiring goals, and exceeding expectations
Strong stakeholder management experience, with an ability to provide excellent guidance and support GTM leaders in up-leveling their teams through hiring
Demonstrated experience raising the talent and hiring bar for organizations
Bonus Points For
Experience using Greenhouse and Greenhouse CRM
Executive or leadership recruitment experience
#LI-Remote
Compensation
The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.
Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.
Mixpanel Compensation Range
$138,000 - $185,000 USD
Benefits and Perks
Comprehensive Medical, Vision, and Dental Care
Mental Wellness Benefit
Generous Vacation Policy & Additional Company Holidays
Enhanced Parental Leave
Volunteer Time Off
Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break
*please note that benefits and perks for contract positions will vary*
Culture Values
Make Bold Bets: We choose courageous action over comfortable progress.
Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
Champion the Customer: We seek to deeply understand our customers' needs, ensuring their success is our north star.
Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.
Why choose Mixpanel?
We're a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel's pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you'll be helping the world's most innovative companies learn from their data so they can make better decisions.
Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter-our people, our customers, our partners-out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We've immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.
Auto-ApplySearch Engineer, Technical Support (Government Sector)
San Francisco, CA job
Lucidworks is leading digital transformation for some of the world's biggest retailers, financial services firms, manufacturers, and B2B commerce organizations. We believe that the core to a great digital experience starts with search and browse. Our Deep Learning technology captures user behavior and utilizes machine learning to connect people with the products, content, and information they need. Brands including American Airlines, Lenovo, Red Hat, and Cisco Systems rely on Lucidworks' suite of products to power commerce, customer service, and workplace applications that delight customers and empower employees. Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way.
About the RoleAs a Search Engineer in Technical Support, you will play a critical role in helping our clients achieve success with our products. You will be responsible for assisting clients directly in resolving any technical issues they encounter, as well as answering questions about the product and feature functionality. You will work closely with internal teams such as Engineering and Customer Success to resolve a variety of issues, including product defects, performance issues, and feature requests.
This role requires excellent problem-solving skills and attention to detail, strong communication abilities, and a deep understanding of search technology. Additionally, this role requires the ability to work independently and as part of a team, and being comfortable working with both technical and non-technical stakeholders. The successful candidate will demonstrate a passion for delivering an outstanding customer experience, balancing technical expertise with empathy for the customer's needs.
This role will provide primary support to our U.S. government customers.
This is a remote role open to US strictly based candidates in Mountain or Pacific time zones.
This role is expected to participate in weekend on-call rotations.Responsibilities
Field incoming questions, help users configure Lucidworks Fusion and its components, and help them to understand how to use the features of the product
Troubleshoot complex search issues in and around Lucene/Solr
Document solutions into knowledge base articles for use by our customer base in our knowledge center
Identify opportunities to provide customers with additional value through follow-on products and/or services
Communicate high-value use cases and customer feedback to our Product Development and Engineering teams
Collaborate across teams internally to diagnose and resolve critical issues
Participating in a 24/7/365 on-call rotation, which includes weekends and holidays shifts
All other duties as assigned
Skills & Qualifications
US Citizenship required due to government contracts
2+ years of hands-on experience experience with Search technologies such as Apache Lucene/Solr.
3+ years professional experience in a customer facing level 2-3 tech support role
BS or higher in Engineering or Computer Science is preferred
Experience with technical support CRM systems (Salesforce, Zendesk etc.)
Experience with cloud computing platforms (GCP, Azure, AWS, etc.) and Kubernetes
Ability to clearly communicate with customers by email and phone
Proficiency with Java and one or more common scripting languages (Python, Perl, Ruby, etc.)
Proficiency with Unix/Linux systems (command line navigation, file system permissions, system logs and administration, scripting, networking, etc.)
Exposure to other related open source projects (Mahout, Hadoop, Tika, etc.) and commercial search technologies
Enterprise Search, eCommerce, and/or Business Intelligence experience
Knowledge of data science and machine learning concepts
Experience working in a startup or similarly fast-paced, high-growth environment preferred.
Our Stack
Apache Lucene/Solr, ZooKeeper, Spark, Pulsar, Kafka, Grafana
Java, Python, Linux, Kubernetes
Zendesk, Jira
Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way. Applicants receive consideration based on the relevant talents, skills, and experiences they offer to our company.
Thank you for your interest and we look forward to learning more about you.
Note to third party recruiters: We appreciate your interest in our job opportunities. However, we kindly request that third-party recruiters and staffing agencies refrain from contacting us regarding these positions. We prefer to work directly with candidates and do not accept unsolicited resumes or candidate referrals from third-party recruiters or agencies. Unsolicited resumes and referrals will become the property of Lucidworks, and no fee will be paid should we hire a candidate whose resume was sent unsolicited.
Auto-ApplyHead of Enterprise Sales
Mixpanel job in San Francisco, CA
Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips-no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.
Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.
About the Team
Our Sales team manages the full sales cycle, helping prospects and existing customers leverage Mixpanel to analyze, measure, and improve their customer experience. We're a group of ambitious, collaborative, and customer-obsessed professionals who thrive on winning as a team and helping our clients succeed.
About the Role
Mixpanel is looking to hire a commercially minded and impactful, yet humble and people-driven Head of Enterprise Sales to lead our North America enterprise sales teams. This leader will be tasked with more than just managing; they will inspire, scale, and elevate a team of highly talented Account Executives to reach their full potential.
The Head of Enterprise Sales will help us establish and drive success across North America, as we continue to scale. The ideal candidate will be a successful sales leader, with a passion for getting things done and who will thrive in a very fast-paced environment - and will relish scaling our business and embrace, embody and lead with our core values.
Responsibilities
Lead, coach, and inspire Account Executives to consistently achieve and exceed revenue goals.
Establish and institutionalize scalable sales playbooks, best practices, and methodologies that drive repeatable success in enterprise sales.
Partner with cross-functional leaders in field marketing, product marketing, demand generation, customer success, and sales engineering to create integrated go-to-market motions.
Drive operational excellence through rigorous pipeline management, forecasting, and data-driven business reviews.
Foster a culture of high performance, accountability, and continuous development, while championing diversity, equity, and inclusion.
Hire, onboard, and develop the next generation of sellers and sales leaders.
Communicate a clear path for growth and create visibility into progress and outcomes.
We're Looking For Someone Who Has
You have a track record of leading outbound sales motions
You're a process-oriented leader that manages your business with a proven methodology such as MEDDPICC, Challenger, Force Management etc.
You have 6+ years of managing and leading SaaS sales teams - ideally in the Big Data, Analytics, Mobile, Product Analytics or MarTech space.
You're data-driven and use metrics to understand how to coach and manage the qualitative elements of the business.
You love hiring and recruiting the best possible talent and you're also passionate about building a strong, diverse world-class sales team.
You have a playbook for executing complex deals and you know when to leverage it.
You're passionate about getting hands-on, to drive success - you believe in and create a “servant leadership” style culture.
Bonus Points For
Demonstrated skill owning and delivering on revenue targets
Experience working with partners including channel, solution and technology partners
SaaS sales experience and a passion for building and supporting diverse teams
Experience driving New Business, Upsell and Renewal
#LI-Hybrid
Compensation
The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.
Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.
Mixpanel Compensation Range
$307,000 - $470,000 USD
Benefits and Perks
Comprehensive Medical, Vision, and Dental Care
Mental Wellness Benefit
Generous Vacation Policy & Additional Company Holidays
Enhanced Parental Leave
Volunteer Time Off
Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break
*please note that benefits and perks for contract positions will vary*
Culture Values
Make Bold Bets: We choose courageous action over comfortable progress.
Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
Champion the Customer: We seek to deeply understand our customers' needs, ensuring their success is our north star.
Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.
Why choose Mixpanel?
We're a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel's pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you'll be helping the world's most innovative companies learn from their data so they can make better decisions.
Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter-our people, our customers, our partners-out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We've immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.
Auto-Apply