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MM.LaFleur jobs

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  • Georgetown Store Stylist

    M.M. Lafleur 4.1company rating

    M.M. Lafleur job in Washington, DC

    M.M.LaFleur is redefining "brick and mortar." We aim to create a revolutionary experience for our customers who love great style but have minimal time to shop. Our key differentiator is our hyper-personalized customer service and we want you to be on the ground floor of building that experience. About this role. The Georgetown Store Stylist will work directly with customers and build brand affinity in our Washington D.C. - Georgtown store. This role will maintain quality customer communication, merchandising, and inventory management. We are looking for someone passionate about our brand, goal-oriented, and eager to drive sales while building long-term relationships. The Customer Stylist provides top-tier advice and product recommendations tailored to the customer's needs. What will you do? Drive sales and build loyal customer relationships by sharing product knowledge, trends, and styling advice. Promote exceptional service at all points in the M.M. journey. Support the setup of store events and provide strong customer engagement during those events. Increase sales through ongoing clienteling initiatives and interactions. Grow and maximize our customer base through one-on-one interactions and group management with a constant focus on exceptional service and relationship-building. Be a stylist; ask the right questions, assess clients' needs, and suggest products based on their profiles, requests, and feedback. Be a salesperson; understand the store's performance metrics and strive to maximize sales targets. Stay up to date on our merchandise, events, promotions, policies, and services. Strategize and take initiative to increase individual and store productivity. Facilitate a culture of empowerment and respect among your team and clients. Become proficient in inventory management, merchandising, POS, and company procedures. Support new stylists through peer training when needed. Support the Customer Experience team by handling priority orders, and delivering on specific customer requests. Follow and maintain all health and safety procedures of the store. Maintain visual standards and store cleanliness to company expectations. Support with opening and closing duties. Who are you? You have the ability to connect, feel empathy for, and interact easily with those around you. You know how to ask the right questions and give the right feedback. You are passionate about meeting new people and helping others. You are an order-maker, not an order-taker; once confident in the product, you can easily guide clients to discover solutions that will work for them You are responsible, reliable, and humble; you show up on time and ask questions when you're unclear. You have brand knowledge and the ability to create personal styling experiences. You are committed to an error-free world (e.g. no typos). You have a positive, can-do attitude! Nothing is above or below you. You have fashion and sales experience and you're a customer service whiz! You thrive in a fast-paced environment and can quickly problem-solve. You are skilled in change management and understand that we're a growing company. You exhibit professional communication and behavior both internally and externally. You are comfortable with quickly learning and adapting to technology. You are enthusiastic and motivated to reach development goals and target metrics. You can work Part-Time (approximately 16-28 hours per week), including weekends and evenings. Physical Requirements: Position requires the use of 1 flight of stairs (and carrying items up and down the stairs daily) Frequently lift/move 30lbs or more Frequent use of a steamer, opening boxes, hanging items overhead, and use of a stepladder. May involve reaching, crouching, kneeling, stooping, and color vision. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register, and ability to process register transactions. Compensation: Base hourly rate is $22.00 + monthly commission Employee Discounts include 60% off full price, 50% off sale items Pre-tax commuter and parking benefits Potential to grow to FT with company benefits, PTO, and 401k About our company. M.M.LaFleur is a female-founded womenswear company based in New York City. We believe the world is a better place when women succeed, so we celebrate the modern woman through our clothing, styling, and community. Our thoughtfully designed pieces are practical, comfortable, and beautiful, and we hope that when you wear them, you feel like the most polished and powerful version of yourself. Our goal is to take the work out of getting dressed-whether that means heading to the office, networking over brunch, leading PTA meetings, or anything in between. Who are we? We're a group of go-getters who are passionate about reimagining the way women shop and dress for work. We get inspiration from our customers, and everything we design has a purpose and a human touch. We think big, but we sweat the details, and we take our work (but never ourselves) seriously. We're steady but nimble, thanks to a whip-smart, energetic team that's not afraid to be scrappy. We are perfectionists who sometimes spill on our clothes-we own our mistakes, turn challenges into growth, and evolve as we learn. We embrace ambiguity, celebrate weird ideas, and love a work in progress. We are kind but direct, and we practice Kizukai-a Japanese word that means “empathy in action.” We are incredibly proud of the team we've built, and we're excited to continue evolving as we grow.
    $22 hourly 60d+ ago
  • Georgetown Sales Associate

    M.M. Lafleur 4.1company rating

    M.M. Lafleur job in Washington, DC

    Sales Associate (PT) About our company M.M.LaFleur is a female-founded womenswear company based in New York City. We believe the world is a better place when women succeed, so we celebrate the modern woman through our clothing, styling, and community. Our thoughtfully designed pieces are practical, comfortable, and beautiful, and we hope that when you wear them, you feel like the most polished and powerful version of yourself. Our goal is to take the work out of getting dressed-whether that means heading to the office, networking over brunch, leading PTA meetings, or anything in between. M.M.LaFleur is redefining "brick and mortar." We aim to create a revolutionary experience for our customers who love great style but have minimal time to shop. Our key differentiator is our hyper-personalized customer service and we want you to be on the ground floor of building that experience. Who are we? We're a group of go-getters who are passionate about reimagining the way women shop and dress for work and life. We get inspiration from our customers, and everything we design has a purpose and a human touch. We think big, but we sweat the details, and we take our work (but never ourselves) seriously. We're steady but nimble, thanks to a whip-smart, energetic team that's not afraid to be scrappy. We are perfectionists who sometimes spill on our clothes-we own our mistakes, turn challenges into growth, and evolve as we learn. We embrace ambiguity, celebrate weird ideas, and love a work in progress. We are kind but direct, and we practice Kizukai-a Japanese word that means “empathy in action.” We are incredibly proud of the team we've built, and we're excited to continue evolving as we grow. About this role The Sales Associate will work in a supporting role to the Stylists, Supervisors, and Assistant Store Manager in our Washington, D.C. Georgetown store. This role will perform service tasks to support the customer experience, process shipment, prepare product for the sales floor, maintain visual, cleanliness, and safety standards in the stockroom and salesfloor, and execute operational tasks to support an overall excellent customer experience. We are looking for someone passionate about our brand, goal-oriented, and eager to support driving sales while being a strong team member and partner to the team. What will you do? Support the day-to-day operations of the shop, ensuring smooth and efficient functioning. Collaborate with the team to achieve daily, weekly, monthly, and quarterly sales goals. Stay up to date on our merchandise, events, promotions, policies, and services. Strategize and take initiative to increase individual and store productivity. Support the sales floor by greeting customers, manning checkout, and representing the M.M.Lafleur brand Follow and maintain all health and safety procedures of the store. Support with opening and closing duties when needed. Support tasks related to inventory management, merchandising, POS, tailoring, and company procedures. Maintain an organized and clean stockroom. Process stock transfers to ensure inventory accuracy and efficiency. Process shipment and assist with creating price tags, steaming, replenishment, and stockroom organization. Process damages, donations, returns and trade-ins per to support successful product flow. Assist with global company initiatives ship from store to package and process orders when needed. Maintain visual standards and store cleanliness to company expectations. Facilitate a culture of empowerment and respect among your team. Who are you? You are passionate about organization and creating systems for optimal efficiency. You have 1-3 years stock to sales experience. You are responsible, reliable, and humble; you show up on time and ask questions when you're unclear. You have the ability to connect, feel empathy for, and interact easily with those around you. You know how to ask the right questions and give the right feedback. You are committed to an error-free world (e.g. no typos). You have a positive, can-do attitude! Nothing is above or below you. You thrive in a fast-paced environment and can quickly problem-solve. You are skilled in change management and understand that we're a growing company. You exhibit professional communication and behavior both internally and externally. You are comfortable with quickly learning and adapting to technology. You are enthusiastic and motivated to reach development goals and target metrics. You can work Part-Time (approximately 12-28 hours per week). Physical Requirements: Position requires prolonged periods of standing/walking. Position involves regular use of one flight of stairs. May involve reaching, crouching, kneeling, stooping, and color vision. Frequent use of computers, steamers, and other technology necessary to perform job functions, including handheld equipment, cash register, and ability to process register transactions. Frequently lift/move up to 50lbs COVID 19 Requirements Effective September 13, 2021, all employees, guests, and customers entering any M.M.LaFleur facility must be fully vaccinated against COVID-19 by the Moderna, Pfizer, or Johnson & Johnson vaccines. Employees unable to receive the vaccine due to medical conditions or sincere religious beliefs may apply for exemption from this policy through reasonable accommodation. The company will evaluate those requests consistent with its legal obligations. Compensation: Hourly rate is $19.00, opportunity for incentiv Employee Discounts include 60% off full price, 50% off sale items Pre-tax commuter and parking benefits 401k with matching Potential to grow to FT with company benefits + PTO
    $19 hourly 60d+ ago
  • Director of Operations

    Lamplighter Brewing Co 3.8company rating

    Remote or Cambridge, MA job

    Join Our Team as Director of Operations Are you a strategic leader who thrives in a dynamic environment? Do you have a passion for problem-solving, operational efficiency, and scaling a business? If so, Lamplighter Brewing Co. is looking for you. Who We Are Lamplighter Brewing Co. is a community-oriented brewery with two taprooms and an in-house coffee shop in downtown Cambridge. We're dedicated to producing high-quality, creative, and flavor-driven beers, specializing in New England IPAs, barrel-aged sours, and unique seasonal releases. Our team is collaborative, passionate, and committed to innovation. Role Description We are seeking an experienced Director of Operations (DoO) to join our team in January 2026 and oversee day-to-day operations, execute strategic initiatives, and lead cross-departmental collaboration. This is a high-impact role requiring a data-driven, highly organized problem-solver who can lead a managerial team and drive operational excellence. The DoO will ensure seamless communication between departments, oversee financial and operational health, and identify opportunities for growth and efficiency. This is a unique opportunity to make a tangible impact in a fast-paced, creative industry. Key Requirements Oversee company-wide operations, staffing, and strategic implementation. Continuously evaluate and refine processes to improve efficiency and profitability. Lead and support a team of managers across brewing, sales, marketing, taproom, distribution, HR, and finance. Align departmental goals with overall company strategy and ensure seamless cross-functional communication. Manage financial operations, including capital budgeting, P&L oversight, cash flow management, and cost-saving initiatives. Set and track revenue, performance, and operational targets, leveraging data to inform decision-making. Liaise with the Board of Directors, prepare financial statements, and manage communications with external financial partners. Ensure regulatory compliance with OSHA, TTB, and all local, state, and federal regulations. What You Bring Must-Haves: Bachelor's degree and 5+ years of operations/management experience. Strong leadership and strategic decision-making skills. Outstanding problem-solving and communication abilities. Ability to work independently and foster collaboration. Experience overseeing financial operations and budget management. Exceptional organizational skills and attention to detail. Ability to work in person at our Cambridge, MA locations at least four days per week. Nice-To-Haves: Prior brewing or food & beverage industry experience. Experience in financial modeling, forecasting, and analytics. Background in process optimization and operational strategy. Master's Degree in Management / Business Compensation and Benefits: Salary: $100,000 - $140,000, based on experience. Benefits: Health & Dental Insurance, 401(k). Work Structure: In-person role at our Cambridge locations with flexibility for remote work 1 day per week. Start Date: January 2026. Compensation and Benefits: If this sounds like a great fit for you, we want to hear from you! Send your resume and a brief response to the following prompts to ******************************: Describe the most impactful business decision you've made and how you measured its success. How have you stayed organized in prior workplaces? Tell us about something you want to learn more about and how you plan to do so. We're open-minded about what qualifies as experience and success - tell us what you bring to the table!
    $100k-140k yearly 3d ago
  • Event Sales Director

    City Winery 4.1company rating

    Chicago, IL job

    A rare opportunity to join the City Winery team as we reimagine the future of live music and hospitality. City Winery to deliver the highest end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons-bringing the wine country experience to the middle of a large city. Position Summary The Event Director is responsible for overall private events operation and profitability in his/her venue, including strategy, planning and execution of events, soliciting sales, and successful achievement of annual budgeted profitability. This role seeks to exceed guest expectations and levels of hospitality, while maintaining the Company's quality of standards. This role is responsible for leading and providing daily support to the events team in selling and planning unique and customized events for each client to ensure guests leave with a memorable experience. The Event Director collaborates with several internal departments to achieve success throughout the planning and execution process. Why us? Competitive pay (Yearly salary $70K base plus heavy commission) We are a rapidly expanding national entertainment and hospitality company, offering tremendous opportunities for driven and ambitious individuals. Medical, Dental, Vision Insurance nDORFins program designed to promote a healthy and active lifestyle! 401K (and yes we match!) Flexible Savings Accounts HSA and Dependent Care Basic Life and AD&D Insurance An atmosphere of learning, development & enrichment opportunities. Amazing discounts 50% OFF all dining/retail wine Free Family Meal Tickets to available shows And more! Overview of Responsibilities Implement business growth strategies for all attainable markets, including weddings, corporate meetings & conferences, food & beverage industry events, the non-profit & fundraising circuit, and social event planners Proactively develop and maintain sales pipeline in various markets throughout the year to bring new business to City Winery Lead and support sales team's outreach goals throughout the year to drive new business Attend relevant internal and external events to network and bring in new clientele to City Winery Effectively manage a full booking cycle of events from initial inquiry to client follow up to ensure guest and client satisfaction for each event Negotiate agreements and pricing with clients and vendors by prioritizing our business Create and collect all necessary documentation/ paperwork from client in a timely manner Exhibit expertise in service procedures and be prepared to take on any operational role required for events Work with appropriate department team members to set service standards that will be applied universally Clearly communicate setup needs to service managers (clearing furniture, silverware, etc.) Support sales team with full booking cycle for their respective events as needed Strong knowledge of event equipment rentals in NYC is necessary - facilitate orders per event as needed Develop & maintain relationships with vendors, including rental companies, bands, DJs, florists, photographers, caterers, parking garages, security companies, and bakeries Manage, lead, and train sales team including monitor performance and hold team accountable to standards Collaborate with Marketing Director for new ideas to target various industries and maintain annual marketing and social media calendar Place holds strategically throughout the year on dates that are prime for large-scale private events and discuss the booking potential of those dates with Talent Buyer Refer clients to Talent Buyer for assistance with booking bands for their events Manage, lead, and train sales team including monitor performance and hold team accountable to standards Recommend disciplinary action and/or terminate as needed, seeking approval from GM and HR as needed Recruitment and hiring of private events personnel Conduct reviews of Event Department personnel on bi-annual basis Set F&B Minimums, staff pricing and pricing for all rentals (space, production, etc.) for event spaces as is most appropriate for business in the market, update as needed Plan and gain approval from GM for annual revenue budgets and monthly forecasts Initial setup of TripleSeat and maintain all aspects of the program on an ongoing basis. Maintain an Event Management & Event Sales SOP manual and reference guide Review and write copy / provide images for Private Events page on website; update as often as appropriate and review annually Maintain all contractual documentation for Private Events, including: Proposal templates Contract templates Turnover/Introduction Letters Private Event Policies Banquet Event Order templates Beverage Log templates Estimated & Final Invoice templates Thank You Letters Maintain all sales tools for Private Events, including all Brochures, Banquet Menus Beverage Packages, Wine Lists, Audio Visual Packages & Equipment, and Additional Sells (Custom Wine, Wine Blending, Wine/Culinary Activities, etc.) Provide positive and constructive feedback to all CW departments & teams based on survey results Responsible for fiscal success of private event department Maintain reports of all Private Event Costs of Goods (COGs) including food, beverage, staffing, rentals, Event Dept. salaries, audio/visual production and others items related to event production Minimum Qualifications 7+ years' experience in event sales/management or equivalent relevant experience Proven background in planning, strategizing and executing on-premise events from end to end Strong customer service orientation skills Proven revenue and budget management skills Exceptional attention to detail, organizational skills, and results oriented Knowledge of practices and procedures of on-premise events Ability to negotiate, influence and sell prospective clients Proficiency in Microsoft Office; Word, Excel, PowerPoint, Outlook Professional and effective interpersonal, leadership, and communication skills, both written and oral Appreciation and general understanding of the music, food, and wine business Ability to work flexible schedule including nights, weekends, holidays if needed due to events Must be able to sit, stand and walk regularly Must be able to travel as needed Bachelor's degree preferred About Us Wine, food, and live entertainment collide at City Winery to create a dynamic and incredibly unique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award winning, locally produced wines. But there's more to us than that we're a haven for community and creativity, a place where the philosophy of hospitality is more than just a buzzword, but a way of life. City Winery, founded by music industry veteran & visionary Michael Dorf, has established itself as a one-of-a-kind brand providing unforgettable experiences for guests. From world class music venues to sustainably produced wines with ratings of 90+ points, City Winery offers a range of topnotch events & experiences. Salary Range- 70K + Commission We are an equal opportunity employer and value diversity at City Winery. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, City Winery participates in the E-Verify Program in certain locations, as required by law.
    $70k yearly 5d ago
  • Institutional Client Reporting SME

    Knack Group 4.2company rating

    New York, NY job

    We're partnering with a global investment-management leader on a hands-on functional opportunity within their Institutional Client Reporting team. This role sits squarely within investment operations and reporting, not project management or program delivery. The ideal candidate has deep experience producing, validating, and enhancing institutional client reports- and understands the data, controls, and systems that power them. The Opportunity You'll play a key role in modernizing and streamlining institutional client reporting- defining reporting standards, improving data quality, and optimizing operational workflows across multi-asset portfolios. This position is execution-focused, working directly with reporting, performance, operations, and client-service teams to deliver best-in-class reporting solutions. Key Responsibilities Own and enhance institutional client reporting processes across equities, fixed income, alternatives, and multi-asset portfolios. Design and implement scalable data and reporting frameworks that ensure accuracy, timeliness, and regulatory compliance. Partner with data and technology teams to improve automation, data lineage, and governance. Translate client and consultant reporting requirements into practical operational specifications. Collaborate closely with client-service teams to deliver consistent, insight-rich reporting experiences. Serve as a reporting subject-matter expert (not a project lead), providing operational and analytical expertise to transformation initiatives. What You Bring 9+ years of experience in institutional client reporting, investment operations, or performance analytics. Deep understanding of asset-management data flows and reporting standards (GIPS, SFDR, AIFMD, Solvency II). Proficiency with reporting or data platforms (Aladdin, SimCorp, Eagle, Markit EDM, Tableau, Power BI, etc.). Working knowledge of SQL, Excel/VBA, or visualization tools for prototyping and analysis. Strong grasp of data governance and control frameworks. Excellent communication skills and ability to partner across operations, technology, and client service. CFA, CIPM, or FRM certification a plus. Please note: This is not a project-management or PMO role - it requires functional and operational expertise in institutional reporting. Engagement Details This is a full-time contract (FTC) position. All contractors for this project will be employed on W-2 through our firm- we're not able to consider independent (C2C/1099) arrangements for this engagement. This FTC opportunity offers a competitive hourly rate and the chance to contribute to a high-visibility transformation initiative within a global asset-management environment.
    $25k-35k yearly est. 5d ago
  • Plant Manager-Beverage Manufacturer

    Epic Enterprises, Inc. 4.5company rating

    Ayer, MA job

    The Plant Manager is directly responsible for leading and driving all operational activities at the facility to ensure consistent levels of production excellence are achieved and sustained while developing a fully engaged and talented workforce. In this role, the Plant Manager will provide clear direction and leadership to the plant staff through goal setting, performance and metric reviews, action planning and Continuous Improvement execution. Collaborating with all cross-functional groups within the organization, this role must maintain a clear focus on the tactical and strategic plans of the facility and ensure that they are aligned with corporate goals and objectives. essential functions, Job duties and responsibilities: Manage and optimize the performance of the production, maintenance and continuous improvement teams and supervisors enhancing workflow efficiency. Champion continuous improvement and embed operational excellence principles within manufacturing as the foundation of EPIC's culture. Demonstrate adeptness in troubleshooting production challenges and facilitating effective resolutions. Oversee the initiation of new production lines as well as the seamless operation of existing lines. Foster a Safety First, Quality Always culture focused on operational excellence while developing direct reports. Coach, manage and develop a high performing leadership team by setting high standards for selection, communicating, and delegation of key responsibilities. Improve the capabilities of all plant personnel and develop a highly motivated workforce. Lead facility to achieve Key Performance Indicators (KPIs) and use performance data to drive improvement and provide optimal production performance Implement cost-effective control systems over capital assets, operating expenditures, and labor costs Develop and execute upon a site capital plan, addressing both short-term and long-term opportunities Control and minimize overtime labor costs, maintenance/repair costs, downtime and product re-work. Optimize ingredient and packaging material usage to minimize scrap loss. Identify and eliminate potential sources of food safety risk. Effectively communicate urgent issues both internal and external to the management team as needed. Identify issues quickly, develop action plans and coordinate team member activities, so that these issues are communicated upward, and dealt with quickly & effectively. Identify root causes of issues and develop and implement corrective actions to prevent repeat problems. Ensure accurate and timely communication across all departmental functions. Support and comply with GMP's; understand and follow emergency action plan Support food safety, quality, and legality. Ensure the operation provides food-safe, quality products which meet or exceed all product specifications and regulatory requirements. · Comply with FDA regulations, other regulatory requirements, company policies, operating procedures, contracts and task assignments. · Assist in all regulatory audits of manufacturing at the facility. · Guide and develop processes/procedures related to Capital Equipment repair and refurbishment. · Occasional travel as business needs demand. · Other duties as assigned. EDUCATION/EXPERIENCE DESIRED: · College degree is preferred · Minimum 7+ years of applicable manufacturing experience in high-speed beverage manufacturing plant or similar plant management/operations management role. · Manufacturing experience with companies engaged in the manufacture of FDA regulated products. · Proven success leading, managing and developing a staff. · Strong interpersonal skills and ability to work with others in a positive and collaborative manner. KEY SKILLS DESIRED: · Leader, self-starter and team player. · Excellent speaking, writing and listening skills. · Proven ability to work in a fast-paced and high-demand environment. · Ability to utilize MS Office applications, Outlook, Word, Excel. PHYSICAL DEMANDS: · Ability to work in an office and plant environment with exposure to noise, equipment, and machinery · Ability to stand for long periods of time. · Able to perform repetitive movements (e.g. twisting, gripping, lifting, bending, reaching) WORK ENVIRONMENT: The work environment's characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. · The noise level in the work environment is usually moderate to high. · The environment can be wet, dry, hot, cold, sticky and dirty.
    $103k-150k yearly est. 3d ago
  • Detail Technician

    Crash Champions 4.3company rating

    Chicago Heights, IL job

    **Champions Do More** As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. **Responsibilities** + Details and cleans vehicle for customer delivery. + Performs pre-wash on vehicle. + Provides general maintenance to shop grounds. **Qualifications** + Ability to receive direction and work well with others. + Some experience in automotive field preferred but not required. + Reliable work history. + Strong attention to detail. + Must be able to pass thorough background check. + Must have valid Driver's License **Benefits** The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: + Medical Insurance + Dental Insurance + Vision Insurance + Group Life Insurance + Disability Insurance + 401k Retirement Plan with match + Referral Bonus ("Cash From Crash") + 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Submit a Referral **Posted Min Pay Rate** USD $16.20/Hr. **Posted Max Pay Rate** USD $25.00/Hr. **ID** _2025-16380_ **Category** _Detail / Porter_ **Position Type** _Regular Full-Time_ **Location : Postal Code** _60411_ **_Location : Address_** _311 North Halsted Street_ **Remote** _No_ **Posted Min Pay Rate** _USD $16.20/Hr._ **Posted Max Pay Rate** _USD $25.00/Hr._ **Prioritization** _Tier 2 - Staffing Needs_
    $16.2-25 hourly 20d ago
  • Experienced Equities Trader

    SMB Capital 3.8company rating

    New York, NY job

    “You can be better tomorrow than you are today!”- Mike Bellafiore, The PlayBook SMB Capital, in a “JV” (joint venture) with Kershner Trading Group in NYC, is looking for experienced US Equities Traders with a strong track record, who seek capital and technology to build their trading business. Our technology will help you play more offense and make more PnL: proprietary execution platform, custom filters, single stock scripts and automated trading. The SMB Capital - Kershner Trading Group JV provides all capital and a PnL firm infrastructure to in-house traders, who actively trade stock instruments in financial markets. Traders share the profits from their trading activity with the firm. Each trader sets their own style and strategy, but in general, traders buy and sell in U.S. equity, options, and futures markets on both a manual and automated basis. Compensation in this role is based fully on an individual trader's performance. The JV provides unique opportunities to talented, energetic people, rooted in the philosophy that everyone can do more than they realize if they try. The JV empowers independent thinkers who have the discipline to set long-term goals, the adaptability to “shift gears” but still stay on course, and who are open to being both a student and teacher in a learning organization. In short, the Experienced Equities Trader role is a chance to join a high-performance team of: experienced traders pushing their skills and adapting to new market opportunities; talented technology professionals developing leading-edge trading and market analytics systems; quantitative/business analysts providing tools and insights to fuel business growth; top-notch support staff who keep everything humming and meet all challenges in a cool, casual atmosphere. Our JV is currently seeking candidates who are excited about the prospect of pushing their own professional limits. Think you can do more? What are you capable of?
    $109k-195k yearly est. 60d+ ago
  • Mitigation Lead Technician

    Pop-Up Talent 4.3company rating

    Chicago, IL job

    Chicago, IL FLSA: Non-Exempt The Mitigation Lead Technician will lead the production department in completing water mitigation projects in a professional and timely manner. Lead Water Technicians will be available 24/7 and 365 days a year, unless they have previously scheduled time off. This position is an AT WILL SUPERVISION AND EXERCISE RECEIVED: Receives direct or general supervision from Mitigation Project Manager ESSENTIAL FUNCTIONS: Lead water damage projects, carpet cleaning/floor cleaning projects, and Fire and Smoke damage projects Extract water from flooded structures using commercial extraction equipment Lead job site production to include water extraction, demolition, use of hand tools, power tools, general cleanup, equipment maintenance, facility maintenance, moving of goods and supplies through warehouse production process, etc. Assist in determining the most effective way to dry the affected materials Conduct demolition after fire, water/flood, mold or storm damages Remove carpets, carpet pads, drywall and insulation Submit samples of removed materials to ITEL, as required by the insurance company Haul debris from jobsite to truck as well as moving customer contents away from work area as needed Monitor moisture levels on the job site and enter data into Moisture Mapper Set, move and monitor humidifiers, air movers, air scrubbers and other equipment to job site Set up negative air in affected work areas for containment Efficiently and effectively installing containment Handle water extraction and removal of water damaged materials Lead staff in job performance, coaching in performance issues and input regarding evaluations Communicate a positive image of the company to the entire staff and customers Apply all safety rules and regulations and prevent work hazards Other duties as assigned Ability to: Ability to scope water or fire loss Lead a team with strict deadlines Detect wet structural surfaces as well as affected contents Keep complete and accurate job files and lead the project Problem solving and analytically solve unexpected problems stemming from the disaster Brief the customer on your lead role, how the process will proceed and answer any questions Work in a fast but efficient work environment Able to travel locally, regionally and nationally for an extended period of time (hurricane) Handle crisis management as situations occur Assist in problem solving and in making this a more effective organization Work on call and in all emergency, situations as needed Demonstrate general mathematical and data entry skills Demonstrate strong verbal and written communication skills including read and write the English language Generate information within a reasonable time frame with accuracy and efficiency Manage details of multiple projects in an efficient and organized method Manage professional and timely contact with clients, employees and vendors Produce work in a timely, budgeted, scheduled and profitable manner for the Company Apply safety procedures and principles daily and protect yourself and others from injury Knowledge of: Leading the inspection process and hand tools used on water damage Leading production work and proficient in time management Specialty training in drying science Must be proficient in MICA, Fire & Ice and E3 app S500 standards & protocols for restoration Protocols standards for water restoration Upholstery cleaning skills and spotting skills Cooperation and respect for others. Working in a close office environment and working with others to respect ideas and opinions Developing and presenting creative solutions Laws, rules and regulations that govern the areas of your job, the restoration industry including but are not limited to your scope of work Industry knowledge and the ability to seek knowledge if new to the industry The Company ethics, image and goals and how they shall be reflected in the day-to-day job duties of you and your staff All policies and procedures of the Company, ability to apply and understand OSHA safety regulations of the industry and provide an active role in monitoring the safety of yourself and other team members Training and developing the skills of team members Timekeeping, scheduling and general pay procedures for employees EDUCATION AND EXPERIENCE: At least 6 months of experience leading staff on projects High School Diploma or equivalent At least 2 years of restoration experience Carpentry and mechanical experience and skills a plus LICENSE AND SPECIAL REQUIREMENTS: Valid State Class C Driver's License WRT certification ASD certification Mold Remediation certification Odor Abatement certification PHYSICAL DEMANDS: Employees will be working with cleaning, deodorization and antimicrobial products daily. Gloves, respirators and splash goggles will be used every day while working on water loss. Climbing ladders and working in high places. The workspaces can contain residue, mold, mildew, contaminated water or unsanitary conditions. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects, up to 75 pounds, necessary to perform job functions WORKING CONDITIONS: Due to the nature of the work, often the job sites will be dirty, possibly cold or wet and sometimes unsanitary. Employees are required to wear protective gear as necessary and most working hours. The work is sometimes strenuous. Technicians must carefully follow safety precautions because working in damaged buildings leaves them vulnerable, particularly following natural disasters, for example. Also, disaster areas often lack resources and comfortable areas in which to rest. All attempts will be made to meet the requests of workers exposed to these conditions. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures EQUAL OPPORTUNITY EMPLOYER/AMERICANS WITH DISABILITIES ACT COMPLIANT/DRUG FREE WORKPLACE req23-00480
    $72k-95k yearly est. 4d ago
  • Member Success & Operations Manager

    NOCD 4.2company rating

    Chicago, IL job

    NOCD is the #1 telehealth provider for the treatment of obsessive-compulsive disorder (OCD). OCD is one of the most severe, prevalent, and misunderstood mental health conditions. NOCD creates access to online therapy for people with OCD through our telehealth platform. In the NOCD app, Members can quickly access and schedule live, face-to-face video therapy sessions with our national network of licensed Therapists that specialize in Exposure and Response Prevention Therapy (ERP) - considered the "gold standard" in OCD treatment. At NOCD, we help people reclaim their lives with clinically proven OCD treatment, by removing barriers to OCD care, and reducing the stigma associated with OCD. We're changing the world and need other like-minded individuals to accelerate and expand our efforts. About the Role As a Member Advocate Manager at NOCD, you'll play a pivotal role in shaping the first impression for new members and leading the team that helps them begin their treatment journey. This isn't just a management position - it's a high-visibility, career-growth opportunity to lead, coach, and scale a team in a mission-driven, fast-growing company. We're looking for a go-getter leader who thrives in a goal-driven environment, has a sharp eye for call quality, and knows how to leverage data to drive performance. You'll combine motivational leadership, quality assurance expertise, and a proven ability to exceed KPIs to build a team that delivers exceptional member experiences while consistently hitting business goals. What You'll Do Lead, coach, and motivate a high-performing team of Member Advocates, setting clear expectations and inspiring excellence. Ensure call quality through regular auditing and feedback, raising the bar for every member interaction. Monitor KPIs and team metrics daily, using data analytics to identify trends, remove barriers, and drive results. Create individualized coaching and development plans to help team members consistently meet and exceed goals. Own quality assurance initiatives and implement process improvements that elevate team performance. Partner with leadership on hiring, onboarding, and designing ongoing training programs that set advocates up for success. Play a hands-on role in scaling operations within a fast-paced startup environment - bringing both strategic insight and a willingness to roll up your sleeves. What You'll Bring Proven leader with 1-3 years of experience managing high-performing, sales- or service-focused teams. Track record of exceeding KPIs as both an individual contributor and a coach who lifts others to the same level. Quality-first mindset, with experience auditing calls, driving QA processes, and holding teams to the highest standards. Data-driven operator who uses analytics, CRMs, and metrics to identify trends, remove barriers, and fuel performance. Coach and mentor, skilled at creating individualized development plans, hiring top talent, and designing training that delivers results. Go-getter attitude - motivated, collaborative, and eager to grow as a leader in a fast-paced startup. Excellent communicator who can motivate teams, handle escalations with empathy, and clearly articulate NOCD's mission and value. Why Join Us? Mission-driven work: Be part of a team dedicated to making evidence-based OCD treatment accessible to those who need it most. Leadership opportunity: Shape the performance and development of a high-impact team while advancing your own career growth. Competitive compensation & benefits: Salary plus bonus opportunity, Medical, Dental, Vision, 401K, PTO. Collaborative team culture: Join a passionate, supportive group committed to both member care and professional growth. Schedule: Monday through Friday 11:30 - 8 PM CT Hybrid role: in Chicago downtown office 2-3 days/week If you're excited about leading a team that helps people take the first step toward treatment while driving NOCD's mission forward, we'd love to hear from you. Please apply with your resume and a cover letter telling us why you'd be a great fit.
    $63k-107k yearly est. 20h ago
  • Event Contractor - Live Sports Production

    Ballertv 4.1company rating

    Saratoga Springs, NY job

    WHO (Event Contractors) If you value: FLEXIBILITY - Events typically take place during the weekends (which may include Thursday or Friday set up days.) As an independent contractor, you set your schedule - you choose which event(s) to accept! EXCITEMENT - You will attend some of the top sports venues in your state. Never a dull moment! You may even be invited to travel to top tournaments. NEW TECHNOLOGY - Hands-on experience with the latest streaming software and technology!SUPPORT - We want to see you succeed by providing the tools and resources of Best To-Dos and Practices for the field. WHAT (Contract Services Needed) TRACK - Receive and handle all event equipment, including camera gear & marketing assets.EXECUTION - Set up BallerTV's streaming system (filming equipment) at each court (or field). Move safely, be efficient and maneuver with a sense of urgency throughout your workday.MONITOR - Ensure each game's stream is steady and consistent. Operate and troubleshoot equipment and technology, maintain communication with the BallerTV team throughout the event. ENJOY - Watch live sports while working! How cool is that?FLEXIBILITY - This role is a part-time, weekend contractor position. Some events start as early as 6AM and run as late as 10PM. You may be asked to travel up to 40 miles one way. PAY - $21/hour Please note: Daily Shifts can be over 12 hours long. A weekend tournament (Fri, Sat, Sunday) can be over 30 hours of work. It is not for everyone and requires you to be on your feet and lift heavy objects. BALLERTV'S STORY Do you believe in underdog stories or game changing moments? BallerTV is a venture-backed startup, building the world's largest sports network from the ground up! In 2021, BallerTV live-streamed over 350,000 youth tournaments! Similar to the early days of ESPN, BallerTV is rapidly expanding the spectrum of sports coverage and changing the landscape of sports broadcasting! Required QualificationsMust be 18 years of age Must complete a pre-event background check Must be familiar with iOS devices and products Must be personable and professional at all times Must have the ability to multitask with a strong attention to detail Must possess a positive winning attitude Preferred QualificationsExperience in (live) event production, sports, or any customer facing position is a plus!Knowledge, interest, and experience within grassroots soccer, lacrosse, basketball, volleyball, football and/or wrestling is a plus! Having a current and valid Driver's license to receive and transport event equipment. Job Type: Weekend Work - ContractVisit **************** for more information.
    $21 hourly Auto-Apply 60d+ ago
  • Product Experience Adoption Consultant

    Gainsight 4.0company rating

    Remote or New York, NY job

    We're building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind the world's most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight's applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link. About This Role: We're looking for a full-time PX Adoption Consultant to join our Customer Success team reporting to the Manager, Customer Success. This role is a remote role based in the United States. In this role, you'll play a key role in driving customer value through Gainsight PX by enabling impactful product analytics and in-app engagement strategies. You'll deliver this impact by serving as the go-to PX expert, providing scalable enablement through office hours, playbooks, and content that empower customers and internal teams alike. This is a great opportunity for someone who thrives at the intersection of technical depth and customer engagement and enjoys working cross-functionally with teams like Customer Success, Product, Services, and Support. The ideal candidate brings strong skills in problem-solving under ambiguity, technical consulting, and scalable customer enablement. What You'll Do: Drive adoption in high-value PX accounts, lead PX Office Hours and publish modular playbooks/recipes that scale best practices. Triage escalations by providing technical guidance on instrumentation, tagging, SDK setup, and behavior-based segmentation. Translate technical work into business outcomes, giving exec stakeholders confidence in PX's value. Close the loop with Product and Engineering by capturing recurring themes and feeding back insights. Serve as the technical expert to customers on product instrumentation, tagging strategy, analytics configuration, and in-app engagements. Guide PX adoption by connecting business objectives to engagement design, usage data, and product KPIs. Act as a product expert and advocate for your customers, capturing feedback, identifying themes, and driving influence with Product and Engineering. Collaborate cross-functionally with CSMs, TAMs, and Professional Services to drive aligned value delivery and tailored success plans. Lead hands-on enablement sessions with key stakeholders to increase confidence, autonomy, and innovation in PX usage. Help customers build scalable, behavior-based segmentation strategies that enable targeted engagements and drive measurable impact. Support customers with advanced use cases, such as cohort analysis, experimentation frameworks, and product adoption workflows. Contribute to enablement collateral, office hours, and community resources to scale PX best practices across the customer base. This is not a complete list of responsibilities, and the scope of the role may evolve with the needs of the team and business. What We're Looking For: Must-have skills or experience: 4-6 years of experience in Product Management, Product Operations, or Product-Led Growth roles supporting SaaS products Bachelor's degree or equivalent experience in a related field (e.g., business, engineering, analytics, or UX), required. Ability to thrive in a dynamic fast-paced environment Strong client-facing experience - must enjoy working directly with customers and derive energy from helping others succeed. Proficiency with product analytics tools, engagement platforms, or in-app messaging systems. Familiarity with product KPIs, digital engagement strategies, and behavior-based audience segmentation. Comfortable translating technical concepts into business outcomes for both tactical users and executive stakeholders. Nice-to-have skills or experience: Hands-on experience with Gainsight PX or comparable product analytics and engagement platforms (e.g., Pendo, Mixpanel, Heap, Amplitude, WalkMe). Familiarity with experimentation and optimization methodologies, including A/B testing, cohort analysis, and related frameworks. Proven ability to collaborate effectively with technical stakeholders across Engineering, Support, and IT teams. Direct experience supporting customer and user onboarding, including enablement, training, and adoption strategy. Why You'll Love It Here: Gainsight is a place where innovation is shaped through collaboration, curiosity, and a shared focus on solving real-world problems. With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue to evolve with the needs of our customers. When people with diverse strengths, a strong sense of community, and true passion for our mission come together, they drive greater impact and create lasting value. What underpins it all is a culture that offers the stability, trust, and support that people need - not just to do the job, but to show up as themselves and feel connected to the work they do. Gainsters love working here for several reasons. Here are a few: Our Compensation and Benefits: At Gainsight, we believe great work happens when teammates feel fully supported. The starting base salary range for this role is $100,000 - $125,000 USD annually. Actual compensation may vary based on factors such as skills, experience, and location. In addition to base pay, this role is eligible for an annual bonus and participation in Gainsight's equity program. We offer a comprehensive benefits package including fully covered medical premiums (employee-only), flexible PTO, 401(k) plan, dental and vision coverage, and remote work options. Additional benefits include a $10,000 lifetime fertility stipend and access to coworking spaces around the globe. You'll also enjoy dedicated Recharge Holidays - one long weekend each quarter to relax and reset. Our Core Values: We are guided by our values and our mission to be living proof you can win in business while being Human-First. Learn more here. Our Growth Opportunities: From mentoring to career development opportunities, we're passionate about helping our teammates learn, grow, and thrive. Our Parody Videos: No explanation needed. Just watch them here! If this sounds like the right role for you, we'd love to hear from you. Additional Information: We're committed to creating an inclusive, fair, and transparent hiring process. As an equal opportunity employer, we celebrate diversity and are committed to creating a welcoming experience for all candidates. If you require accommodations or have questions about how your personal data will be used during the hiring process, please let the recruiting team know. If you are based in San Francisco, we will consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance.
    $100k-125k yearly Auto-Apply 56d ago
  • Technical Support Manager (Tier-2)- NY Based

    Carbyne 3.5company rating

    New York, NY job

    💡 Who We Are Hi there! We're Carbyne, and every day, we're on a mission to revolutionize public safety. As the global leader in emergency collaboration technology, we're building a cutting-edge platform that helps save lives-think live video streaming, real-time chat, and precise location tracking. Our tools empower emergency teams to respond faster and smarter! With partnerships with tech giants like Amazon, Axon, and AT&T, we're innovating life-saving solutions for over 400 million people worldwide Are you ready to make a difference with us? Let's do this! 🚀 About the Role Carbyne is looking for a bright, passionate, and talented Technical Support Manager to support our customers and worldwide teams in the use of Carbyne's platform and to ensure ongoing success with our rapidly growing company. The Technical Support Manager (Tier-2) is a critical component of Carbyne's Technical Support team, providing advanced support and leadership within our Tier-2 technical support team. This role involves directly engaging with complex customer issues, overseeing Tier-2 support operations, and collaborating with cross-functional teams (especially R&D and Product) to drive strategies and improvements to the overall technical flow, constantly increasing our customer satisfaction levels and experiences. 🎯 Here's What You'll Be Doing Manage the Tier-2 technical support team, ensuring high-quality support for complex and escalated customer issues. Develop and implement advanced troubleshooting procedures to address and resolve high-level technical problems within Carbyne's platform, ensuring adherence to strict SLAs. Work closely with Engineering, QA, and Product teams to prioritize bug fixes and feature requests based on customer impact and feedback. Foster a culture of continuous improvement by leading the evaluation and optimization of support processes and tools for scalability and efficiency. Drive the development and maintenance of a comprehensive knowledge base and documentation for customers and internal stakeholders. Mentor and train Tier-2 support engineers, enhancing their technical skills and product knowledge. Collaborate with Customer Success and Sales teams to ensure a seamless customer experience and contribute to customer retention and satisfaction strategies. Participate in cross-functional teams to translate customer feedback into actionable insights for product development. Requirements 🔑 What You Bring To shine in this role, you'll need: Minimum of 5 years in Technical Support/Network Engineering roles, with at least 2 years in a leadership or management capacity within a SaaS or global tech company. Strong proficiency in Jira, Zendesk, monday.com, and similar platforms, with a focus on escalated support scenarios. Advanced knowledge of monitoring and network troubleshooting tools (e.g., Datadog, Rollbar, CloudWatch, OpsGenie or similar). Expertise in network protocols (SNMP, Syslog), IP technologies, cloud platforms (especially in AWS), and database management (SQL). Demonstrated leadership skills with the ability to manage, mentor, and develop a team of technical support engineers. Excellent problem-solving skills, with a track record of managing complex technical issues and driving resolutions. Strong communication skills, capable of translating technical details into clear, customer-friendly language. A proactive and innovative approach to process improvement, with a commitment to enhancing customer support experiences. Flexibility to work outside standard hours when necessary and willingness to travel up to 15%. Bonus Points: Experience in advanced cloud services. In-depth knowledge with VoIP, SQL databases, and scripting languages. Background in user testing/QA flows Demonstrating Customer Success Strategies. Feeling unsure because you don't check every box? Don't worry, we've been there too. At Carbyne, we value passion, potential, and a willingness to learn. If this role excites you and aligns with your career goals, we encourage you to take a chance and apply! You might be exactly who we're looking for! Benefits 🎁 Why You'll Love It Here 👩🏽 ⚕️ Comprehensive healthcare (medical, dental, vision). 💸 401(k) matching-because your future matters! 🏖️ Unlimited vacation days (yep, really!). 👶 Parental leave-family first! 💪 Health & wellness perks to keep you feeling great. ☎️$100 monthly allowance for your phone and internet because streaming cat videos and answering emails both count as “work,” right? 💻 Remote-friendly perk: One-time $400 home office stipend to help you create your perfect workspace. Plus, you'll join a team that believes in inclusion, equality, and having fun while making a difference. 🌍 Our Promise At Carbyne, we celebrate diversity and strive for a workplace where everyone belongs. We're dedicated to fostering a welcoming and inclusive environment where everyone feels respected, supported, and empowered to succeed! Where every person counts. Let's make the world safer together! (Note: We are unable to sponsor employment visas) For candidates based in New York, the annual base salary range for this position is $150,000 - $175,000 . Actual compensation within this range will depend on factors such as skills, qualifications, and experience.
    $150k-175k yearly Auto-Apply 12d ago
  • Assistant Store Manager

    Ramy Brook 3.6company rating

    New York, NY job

    Job Title: Assistant Store Manager - Manager Reports To: General Manager and Store Manager Direct Reports: FT Sales, PT sales/ stock The Assistant Store Manager is a key member of the Ramy Brook retail leadership team, responsible for supporting the Store Manager in all aspects of store operations, team development, client engagement, and sales execution. This role is both strategic and hands-on, ensuring best-in-class customer experience, efficient day-to-day functions, and consistent achievement of sales goals. The Assistant Manager acts as the store leader in the Store Manager's absence and plays a vital role in coaching and mentoring the team. Principal Accountabilities: Support the Store Manager in achieving and exceeding monthly and seasonal Net Sales Plans through active selling, coaching, and leadership on the floor. Deliver an exceptional customer experience by leading by example and ensuring all team members embody Ramy Brook's luxury service standards. Assist in driving clientele outreach and building long-term relationships with clients. Serve as an in-store Brand Ambassador, consistently representing Ramy Brook's image, voice, and values. Provide ongoing feedback to team members regarding sales performance, customer service, and brand representation. Assist with onboarding, training, and development of new hires; help foster a culture of accountability, teamwork, and continuous improvement. Maintain strong product knowledge and communicate key product features and brand messages to the team and clients. Ensure operational excellence across front and back of house, including visual standards, inventory organization, and stock replenishment. Partner with Store Manager on execution of events, floor sets, and marketing initiatives. Participate in regular reporting and recaps, sharing insights and opportunities from store operations, client interactions, and team performance. Monitor and maintain compliance with company policies and procedures. Help lead daily store opening/closing procedures, including registers, POS systems, reporting and morning touchbases. Maintain BOH organization in partnership with logistics and support loss prevention initiatives. Key Responsibilities: Actively drive sales through leadership presence and client engagement. Model and promote outstanding service culture and proactive selling behavior. Support in executing visual merchandising directives and floor sets in alignment with the Visual Director. Analyze business trends and help develop action plans to drive traffic and sales. Assist with inventory control processes including reorders, cycle counts, and OTB reviews. Take initiative in identifying opportunities to elevate store performance and customer engagement. Step in as acting manager in the Store Manager's absence, ensuring business continuity and staff accountability. Required Skills & Qualifications: 3-5 years of experience in retail management or a senior sales leadership role. Proven ability to drive sales and build customer relationships in a high-volume, client-focused environment. Strong leadership and communication skills with a passion for developing people. Operational knowledge of POS systems, inventory procedures, and back-of-house organization. Highly organized, detail-oriented, and able to multi-task in a fast-paced setting. Flexible and adaptable to changing business needs. Entrepreneurial mindset with a proactive approach to problem-solving and goal setting. Familiarity with the luxury or contemporary women's market is a plus.
    $46k-60k yearly est. 20h ago
  • Senior Application Support Specialist

    Exiger 4.0company rating

    New York, NY job

    The Application Support Team at Exiger is in search of a Senior Application Support Specialist. The Senior Specialist needs to provide world-class service to our SaaS customers, Internal Teams (CSM's, Migrations, and others), and must be able to effectively engage with our Internal Teams (Product, Development, Infrastructure, others) and our Business Partners. The Senior Specialist will assist with troubleshooting and analyzing issues to answer technical questions about our products. The Senior Specialist will need to be an outgoing, confident, self-motivated individual with excellent verbal and written communication skills. They must possess advanced computer skills, be adept at working independently, while still being an active contributor to the Team. Support requests are sourced via multiple channels (emails, calls/meetings in-person) and in this role, you will need to be able to adapt to, and thrive in the fast paced, growing and dynamic environment that is Exiger. This is a full-time remote or hybrid opportunity, depending on your proximity to one of Exiger's offices. The work schedule will be 8:00AM - 5:00 PM EST Key Responsibilities Develop an extensive working knowledge of the product suite. Provide end-user application support via phone, email and in-person. Coordinate and validate new implementations and upgrades Coordinate and prioritize support requests. Facilitate problem-solving between end-user and development staff. Participate with development staff in testing new releases of the product. Develop working relationships with sales staff to utilize product knowledge and leverage customer relationships for sales support. Analyze and troubleshoot problems effectively while minimizing response time. Proactively optimize Support procedures and automate wherever possible Ensure customer satisfaction through end-to-end support solutions. Identify escalation situations and follow appropriate escalation procedures. Keep end-users up to date throughout the resolution process. Take ownership of support issues until final resolution. Assist with the Technical Operations team with server support. Participate in rotational shift coverage (On-Call) Collaborate and coordinate with our Incident Management team. As well as participate in our incident management process when required. Professional Experience Preferred At least four years of application support experience in a technical support environment (startup and/or small team experience a big plus). Experience with SAAS applications. Familiarity with Unix/Linux Operating Systems and scripting languages - Bash and Perl, Python scripting and SQL. Excellent communication skills, both verbal and written. Able to work in a team environment but at the same time, be self-motivated. Able to multitask while balancing competing priorities. Able to complete product demonstrations and end-user training sessions in a client facing environment. Previous experience with service desk software (SalesForce, Zendesk, ServiceNow, Jitbit, Desk.com, etc). Previous experience with JIRA application. Requirements US Citizenship Must be able to pass and obtain Top-Secret security clearance after the first year of employment. Exiger is revolutionizing the way corporations, government agencies and banks manage risk and compliance with a combination of technology-enabled and SaaS solutions. In recognition of the growing volume and complexity of data and regulation, Exiger is committed to creating a more sustainable risk and compliance environment through its holistic and innovative approach to problem solving. Exiger's mission to make the world a safer place to do business drives its award-winning AI technology platform, DDIQ, built to anticipate the market's most pressing needs related to evolving ESG, cyber, financial crime, third-party and supply chain risk. Exiger has won 30+ AI, RegTech and Supply Chain partner awards. Exiger's core values are courage, excellence, expertise, innovation, integrity, teamwork and trust. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Exiger's hybrid work policy is periodically reviewed and adjusted to align with evolving business needs.
    $88k-129k yearly est. Auto-Apply 40d ago
  • Jewelry Sales Associate

    With Clarity

    New York, NY job

    About: With Clarity (withclarity.com) designs and crafts authentic, accessible fine jewelry for life's most memorable moments and those in between, elevating the everyday. With Clarity is at the forefront of eCommerce and retail with our fresh, technology-enabled approach combining the best of online and offline shopping for lab created diamonds and jewelry. Summary: We are seeking a Client Advisor for our NYC Soho retail showroom. Join a fast paced, exciting national brand disrupting the diamond and jewelry industry. The role offers significant growth potential, competitive salary, team bonus incentives and the excitement of liaising with sophisticated clientele purchasing diamond jewelry - on the iconic Spring Street in Soho. With Clarity is a leader in quality and service. We are a highly motivated team disrupting the legacy brands. We are searching for candidates with proven experience, sophistication, and the drive and attitude needed to grow the brand. Responsibilities: As a Jewelry - Client Advisor, you will: Create a memorable and hospitable client experience to build a personal connection with the brand that positively impacts sales and growth Educate and assist customers in selecting fine quality diamonds and jewelry for their occasions and gifting Assist with boxing / wrapping items, replenishing POS and gifting supplies, keeping the lounge neat and organized and performing all POS functions after a client's purchase decision is finalized Prepare for client visits by liaising with our Customer Service and Operations teams Proactively follow up with customers to secure sales and repeat purchases Supporting on-hand media requests for our brand and PR teams: this could be for celebrities, influencers or models on site for photoshoots Maintain organization so that the showroom is always client-ready; cleaning and organizing of all display jewelry Handling pickups and drops offs for clients Supports the online sales process and remote sales teams Skills: The ideal candidate: Understands the jewelry sales process and delivers on high quality client experiences Educates clients without sales pressure, building a personal connection with the client and With Clarity brand Can handle high end clientele and jewelry Has excellent written and verbal communication skills Is honest, personable, and someone of high integrity Is highly proficient with Gmail and Google Apps Desired Qualifications: Minimum of 3 years of Jewelry / Diamond sales experience in a luxury retail setting Graduate Diamonds or Graduate Gemologist preferred Able to work in-person full time at store location Willing to week Saturday and/or Sunday; 5 day workweek Benefits: Competitive full time base salary Team bonus incentive Healthcare benefits 401k 3 weeks PTO ( 2 weeks' vacation + 1 week sick ) Job Type: Full-time Pay: $65,000.00 - $70,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance
    $65k-70k yearly 3d ago
  • Georgetown Store Stylist

    MM.Lafleur 4.1company rating

    MM.Lafleur job in Washington, DC

    M.M.LaFleur is redefining "brick and mortar." We aim to create a revolutionary experience for our customers who love great style but have minimal time to shop. Our key differentiator is our hyper-personalized customer service and we want you to be on the ground floor of building that experience. About this role. The Georgetown Store Stylist will work directly with customers and build brand affinity in our Washington D.C. - Georgtown store. This role will maintain quality customer communication, merchandising, and inventory management. We are looking for someone passionate about our brand, goal-oriented, and eager to drive sales while building long-term relationships. The Customer Stylist provides top-tier advice and product recommendations tailored to the customer's needs. What will you do? * Drive sales and build loyal customer relationships by sharing product knowledge, trends, and styling advice. * Promote exceptional service at all points in the M.M. journey. * Support the setup of store events and provide strong customer engagement during those events. * Increase sales through ongoing clienteling initiatives and interactions. * Grow and maximize our customer base through one-on-one interactions and group management with a constant focus on exceptional service and relationship-building. * Be a stylist; ask the right questions, assess clients' needs, and suggest products based on their profiles, requests, and feedback. * Be a salesperson; understand the store's performance metrics and strive to maximize sales targets. * Stay up to date on our merchandise, events, promotions, policies, and services. * Strategize and take initiative to increase individual and store productivity. * Facilitate a culture of empowerment and respect among your team and clients. * Become proficient in inventory management, merchandising, POS, and company procedures. * Support new stylists through peer training when needed. * Support the Customer Experience team by handling priority orders, and delivering on specific customer requests. * Follow and maintain all health and safety procedures of the store. * Maintain visual standards and store cleanliness to company expectations. * Support with opening and closing duties. Who are you? * You have the ability to connect, feel empathy for, and interact easily with those around you. You know how to ask the right questions and give the right feedback. * You are passionate about meeting new people and helping others. * You are an order-maker, not an order-taker; once confident in the product, you can easily guide clients to discover solutions that will work for them * You are responsible, reliable, and humble; you show up on time and ask questions when you're unclear. * You have brand knowledge and the ability to create personal styling experiences. * You are committed to an error-free world (e.g. no typos). * You have a positive, can-do attitude! Nothing is above or below you. * You have fashion and sales experience and you're a customer service whiz! * You thrive in a fast-paced environment and can quickly problem-solve. * You are skilled in change management and understand that we're a growing company. * You exhibit professional communication and behavior both internally and externally. * You are comfortable with quickly learning and adapting to technology. * You are enthusiastic and motivated to reach development goals and target metrics. * You can work Part-Time (approximately 16-28 hours per week), including weekends and evenings. * Physical Requirements: * Position requires the use of 1 flight of stairs (and carrying items up and down the stairs daily) * Frequently lift/move 30lbs or more * Frequent use of a steamer, opening boxes, hanging items overhead, and use of a stepladder. * May involve reaching, crouching, kneeling, stooping, and color vision. * Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register, and ability to process register transactions. Compensation: * Base hourly rate is $22.00 + monthly commission * Employee Discounts include 60% off full price, 50% off sale items * Pre-tax commuter and parking benefits * Potential to grow to FT with company benefits, PTO, and 401k About our company. M.M.LaFleur is a female-founded womenswear company based in New York City. We believe the world is a better place when women succeed, so we celebrate the modern woman through our clothing, styling, and community. Our thoughtfully designed pieces are practical, comfortable, and beautiful, and we hope that when you wear them, you feel like the most polished and powerful version of yourself. Our goal is to take the work out of getting dressed-whether that means heading to the office, networking over brunch, leading PTA meetings, or anything in between. Who are we? We're a group of go-getters who are passionate about reimagining the way women shop and dress for work. We get inspiration from our customers, and everything we design has a purpose and a human touch. We think big, but we sweat the details, and we take our work (but never ourselves) seriously. We're steady but nimble, thanks to a whip-smart, energetic team that's not afraid to be scrappy. We are perfectionists who sometimes spill on our clothes-we own our mistakes, turn challenges into growth, and evolve as we learn. We embrace ambiguity, celebrate weird ideas, and love a work in progress. We are kind but direct, and we practice Kizukai-a Japanese word that means “empathy in action.” We are incredibly proud of the team we've built, and we're excited to continue evolving as we grow.
    $22 hourly Auto-Apply 60d+ ago
  • Detail Technician

    Crash Champions 4.3company rating

    Chicago Heights, IL job

    Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. Responsibilities Details and cleans vehicle for customer delivery. Performs pre-wash on vehicle. Provides general maintenance to shop grounds. Qualifications Ability to receive direction and work well with others. Some experience in automotive field preferred but not required. Reliable work history. Strong attention to detail. Must be able to pass thorough background check. Must have valid Driver's License Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: Medical Insurance Dental Insurance Vision Insurance Group Life Insurance Disability Insurance 401k Retirement Plan with match Referral Bonus (“Cash From Crash”) 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Posted Min Pay Rate USD $16.20/Hr. Posted Max Pay Rate USD $25.00/Hr.
    $16.2-25 hourly Auto-Apply 20d ago
  • Customer Operations Manager

    Venn 4.4company rating

    New York, NY job

    Venn is a fast-growing technology company transforming the relationship between renters and multifamily operators. Our platform seamlessly connects every aspect of apartment living-rent payments, events, services, maintenance, and community engagement-creating a lifestyle co-pilot for residents and an engagement engine for operators. By leveraging resident behavioral data, Venn delivers personalized experiences at scale, driving long-term loyalty and unlocking new revenue opportunities. We're trusted by industry leaders like Related Companies and Bozzuto and backed by top talent from companies like Fiverr, Kaltura, and Sonos, alongside seasoned real estate veterans. Our vision? By 2025, Venn will be the fastest-growing Resident Operating System, powering 500,000 units-scaling to 2 million by 2026. We're not just building software; we're redefining how people experience home. About the Role We're looking for a sharp, resourceful Customer Operations Manager to manage the operational execution of customer rollouts and ensure smooth, scalable launches. You'll manage the behind-the-scenes infrastructure that powers our implementations, including rollout timelines, platform configuration, internal task routing, data tracking, and cross-functional coordination. You'll also help keep our operational tooling in shape - ensuring nothing slips through the cracks as we grow. This role is part implementation lead, part systems thinker, and part air traffic controller. You'll work hand-in-hand with Sales, CS, Product, and Support to make sure customers go live quickly, accurately, and with a clear plan for success. What You'll Do Implementation & Launch Execution Own the full launch process from kickoff to go-live across both new and existing properties Manage project plans, track dependencies, and follow up on outstanding tasks across internal and client teams Handle data inputs and advanced configurations in the Venn platform (e.g., onboarding checklists, amenities, RentCafe and Yardi integrations, workflows, etc.) Assign and coordinate work across cross-functional teams (e.g., training, product support, integration follow-ups) Operational Support & Internal Systems Maintain and improve implementation tools, templates, and workbooks (e.g., onboarding workbooks, Hub tasks) Route internal tickets and requests to the right teams (product, support, integrations, etc.) Own the task manager and Hub configuration to ensure visibility and consistency across account activity Conduct data hygiene reviews to keep client information accurate and actionable Partner with CS to ensure ongoing client-facing activities (e.g., feature releases, training content, property transitions) are tracked and supported Support audits and rollout prep for key accounts like Bozzuto, Related, and GID Process & Scale Identify and eliminate bottlenecks in the onboarding and expansion process Propose operational upgrades and workflows that reduce manual work and improve speed-to-launch Help build a scalable operating model as Venn rolls out across larger enterprise accounts What You Bring 3+ years in Customer Operations, Implementation, or Project Management at a SaaS or tech-enabled service company Proven ability to manage complex projects and coordinate across multiple teams High attention to detail - especially with timelines, client data, and task handoffs Clear, professional communication skills (written and verbal) Experience configuring SaaS platforms and managing client-facing data or workflows A systems mindset - you enjoy improving processes as much as executing them Nice to Have Familiarity with the multifamily industry, Yardi, RentCafe, or proptech integrations Experience with project management tools like Monday.com, Asana, or HubSpot Comfort supporting customer-facing teams while owning internal operational execution This role is hybrid (3 days/week in our cozy NYC office). For New York-based candidates, this position has an estimated annual salary range of $100,000 to $120,000, plus benefits and opportunities for equity. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to demonstrated skill set, years and depth of relevant experience, and some role-dependent factors such as certifications. We welcome direct conversations with each candidate about compensation in all of our initial calls.
    $100k-120k yearly Auto-Apply 60d+ ago
  • Experienced Options Trader

    SMB Capital 3.8company rating

    New York, NY job

    “You can be better tomorrow than you are today!”- Mike Bellafiore, The PlayBook SMB Capital is looking for experienced US Options Traders with a strong 2+ year track record, who seek capital and technology to build their trading business. Our technology will help you play more offense and make more PnL: Professional execution platform, custom filters, single stock scripts and automated trading. The SMB Capital provides all capital and a PnL firm infrastructure to in-house traders, who actively trade options instruments in financial markets. Traders share the profits from their trading activity with the firm. Each trader sets their own style and strategy, but in general, options traders trade non-directional options strategies with hold times ranging from intraday to multi-week on both a manual and automated basis. Compensation in this role is based fully on an individual trader's performance. Our firm provides unique opportunities to talented, energetic people, rooted in the philosophy that everyone can do more than they realize if they try. The firm empowers independent thinkers who have the discipline to set long-term goals, the adaptability to “shift gears” but still stay on course, and who are open to being both a student and teacher in a learning organization. In short, the Experienced OptionsTrader role is a chance to join a high-performance team of: experienced options traders pushing their skills and adapting to new market opportunities; talented technology professionals developing leading-edge trading and market analytics systems; quantitative/business analysts providing tools and insights to fuel business growth; top-notch support staff who keep everything humming and meet all challenges in a cool, casual atmosphere. Our firm is currently seeking candidates who are excited about the prospect of pushing their own professional limits. Think you can do more? What are you capable of?
    $124k-217k yearly est. 60d+ ago

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