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Become A Mobile Sales Associate

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Working As A Mobile Sales Associate

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $80,356

    Average Salary

What Does A Mobile Sales Associate Do

Retail sales workers include both those who sell retail merchandise, such as clothing, furniture, and cars, (called retail salespersons) and those who sell spare and replacement parts and equipment, especially car parts (called parts salespersons). Both types of workers help customers find the products they want and process customers’ payments.

Duties

Retail sales workers typically do the following:

  • Greet customers and offer them assistance
  • Recommend merchandise based on customers’ wants and needs
  • Explain the use and benefit of merchandise to customers
  • Answer customers’ questions
  • Show how merchandise works, if applicable
  • Add up customers’ total purchases and accept payment
  • Inform customers about current sales, promotions, and policies about payments and exchanges

The following are examples of types of retail sales workers:

Retail salespersons work in stores where they sell goods, such as books, cars, clothing, cosmetics, electronics, furniture, lumber, plants, shoes, and many other types of merchandise.

In addition to helping customers find and select items to buy, many retail salespersons process the payment for the sale, which typically involves operating cash registers.

After taking payment for the purchases, retail salespersons may bag or package the purchases.

Depending on the hours they work, retail salespersons may have to open or close cash registers. This includes counting the money in the register and separating charge slips, coupons, and exchange vouchers. They may also make deposits at a cash office.

For information about other workers who receive and disburse money, see the profile on cashiers.

In addition, retail salespersons may help stock shelves or racks, arrange for mailing or delivery of purchases, mark price tags, take inventory, and prepare displays.

For some retail sales jobs, particularly those involving expensive and complex items, retail sales workers need special knowledge or skills. For example, those who sell cars must be able to explain the features of various models, manufacturers’ specifications, different types of options on the car, financing available, and the details of associated warranties.

In addition, retail sales workers must recognize security risks and thefts and understand their organization’s procedures for handling thefts—procedures that may include notifying security guards or calling police.

Parts salespersons sell spare and replacement parts and equipment, especially car parts. Most work in either automotive parts stores or automobile dealerships. They take customers’ orders, inform customers of part availability and price, and take inventory.

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How To Become A Mobile Sales Associate

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Do you work as a Mobile Sales Associate?

Mobile Sales Associate Jobs

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Mobile Sales Associate Career Paths

Mobile Sales Associate
Personal Banker Branch Manager General Manager
Account Manager
5 Yearsyrs
Sales Manager Regional Sales Manager
Director Of Sales
10 Yearsyrs
Sales Consultant Senior Sales Representative Account Executive
District Sales Manager
7 Yearsyrs
Assistant Manager Sales Manager Business Developer
Entrepreneur
5 Yearsyrs
Sales Consultant Sales Manager
General Manager
7 Yearsyrs
Delivery Driver Operations Manager Sales Consultant
Internet Sales Manager
6 Yearsyrs
Mobile Sales Lead Mobile Manager Sales Manager
Market Manager
7 Yearsyrs
Assistant Manager Specialist Merchandiser
Merchandising Manager
5 Yearsyrs
Merchandiser Account Manager
National Account Manager
8 Yearsyrs
Sales Manager General Manager Account Executive
Regional Sales Manager
9 Yearsyrs
Retail Sales Consultant Retail Sales Manager Account Executive
Relationship Manager
6 Yearsyrs
Merchandiser Security Officer Account Manager
Sales Account Manager
6 Yearsyrs
Delivery Driver Sales Consultant Sales Manager
Sales And Marketing Manager
6 Yearsyrs
Retail Sales Consultant Account Executive
Sales Manager
5 Yearsyrs
Account Manager Senior Account Manager Account Executive
Sales/Marketing
5 Yearsyrs
Specialist Account Manager
Senior Account Manager
7 Yearsyrs
Specialist Security Officer Technician
Service Manager
7 Yearsyrs
Personal Banker Service Manager General Manager
Territory Manager
7 Yearsyrs
Account Manager Account Executive Sales Manager
Territory Sales Manager
7 Yearsyrs
Mobile Sales Lead Personal Banker Service Manager
Training Manager
5 Yearsyrs
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Do you work as a Mobile Sales Associate?

Help others decide if this is a good career for them

Average Length of Employment
Sales Assistant 2.1 years
Sales Expert 1.9 years
Cellular Sales 1.9 years
Sales Associate 1.6 years
Mobile Consultant 1.5 years
Top Employers Before
Cashier 14.5%
Server 4.9%
Internship 4.6%
Teller 3.6%
Associate 2.6%
Manager 2.5%
Volunteer 2.2%
Supervisor 1.7%
Top Employers After
Teller 5.0%
Cashier 5.0%
Server 4.3%
Manager 4.0%
Internship 4.0%
Specialist 2.8%
Volunteer 2.3%

Do you work as a Mobile Sales Associate?

Mobile Sales Associate Demographics

Gender

Male

58.5%

Female

38.9%

Unknown

2.6%
Ethnicity

White

58.5%

Hispanic or Latino

18.2%

Black or African American

10.5%

Asian

8.2%

Unknown

4.6%
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Languages Spoken

Spanish

58.2%

French

8.9%

German

5.1%

Urdu

3.8%

Arabic

3.8%

Italian

3.8%

Hindi

2.5%

Portuguese

1.3%

Chinese

1.3%

Turkish

1.3%

Bosnian

1.3%

Greek

1.3%

Japanese

1.3%

Mandarin

1.3%

Dari

1.3%

Carrier

1.3%

Tagalog

1.3%

Bengali

1.3%
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Mobile Sales Associate Education

Schools

Northern Virginia Community College

7.7%

San Diego State University

6.6%

George Mason University

6.6%

College of DuPage

6.6%

Liberty University

6.6%

University of Phoenix

5.5%

Thomas Nelson Community College

5.5%

Ball State University

5.5%

California State University - East Bay

4.4%

Western Washington University

4.4%

Middle Tennessee State University

4.4%

The Academy

4.4%

Southeastern Louisiana University

4.4%

Arizona State University

4.4%

College of the Canyons

4.4%

Broward College

4.4%

Texas Southern University

4.4%

University of North Georgia

3.3%

University of North Texas

3.3%

Valencia College

3.3%
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Majors

Business

23.2%

Criminal Justice

8.2%

Psychology

7.4%

Computer Science

6.7%

Communication

5.4%

Marketing

4.8%

General Studies

4.1%

Biology

4.1%

Graphic Design

4.1%

Accounting

3.9%

Management

3.7%

Liberal Arts

3.3%

Finance

3.3%

Kinesiology

2.6%

English

2.6%

Health Care Administration

2.6%

Information Technology

2.6%

Computer Information Systems

2.6%

Education

2.4%

Mechanical Engineering

2.4%
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Degrees

Bachelors

40.0%

Other

35.5%

Associate

15.2%

Masters

3.9%

Certificate

3.9%

Diploma

0.8%

License

0.5%

Doctorate

0.1%
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Top Skills for A Mobile Sales Associate

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  1. Customer Service
  2. Cell Phones
  3. Cellular Devices
You can check out examples of real life uses of top skills on resumes here:
  • Received multiple reviews acknowledging my level of dedication to excellent customer service.
  • Inform and sale customers the latest mobile technology including cell phones, tablets, and accessories.
  • Finished #1 in sales of cellular devices 4 months of my tenure * Activated new lines of service for customers.
  • Activated new lines of service and tethered mobile devices to existing lines for AT&T, Sprint and Verizon Wireless.
  • Supervised RPS reps on business sales calls to help provide information on T-Mobile's business plans and new wireless handsets.

How Would You Rate Working As a Mobile Sales Associate?

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Top Mobile Sales Associate Employers

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Jobs From Top Mobile Sales Associate Employers

Mobile Sales Associate Videos

Retail Sales Techniques - How to convince people to buy in retail

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