How to hire a mobile sales associate

How to hire a mobile sales associate, step by step

Here's a step-by-step mobile sales associate hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a mobile sales associate job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new mobile sales associate
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   First, determine the employments status of the mobile sales associate you need to hire. Certain mobile sales associate roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A mobile sales associate's background is also an important factor in determining whether they'll be a good fit for the position. For example, mobile sales associates from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list shows salaries for various types of mobile sales associates.

   Type of Mobile Sales Associate	Description	Hourly rate
   Mobile Sales Associate	Retail sales workers include both those who sell retail merchandise, such as clothing, furniture, and automobiles, (called retail salespersons) and those who sell spare and replacement parts and equipment, especially car parts (called parts salespersons). Both types of workers help customers find the products they want and process customers’ payments.	$13-21
   Sales Clerk	A sales clerk is responsible for assisting customers in purchasing products, responding to customer inquiries, and providing product recommendations. Sales clerks require excellent customer service and communication skills to offer the best services to the customers and maintain good customer feedback for the business... Show more	$7-18
   Mobile Sales Consultant	Mobile sales consultants assist customers in selecting a mobile device that met their needs and budget. Their duties typically include approaching potential customers, answering their inquiries, and promoting new and existing products... Show more	$16-25

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Sales Floor
   • Customer Satisfaction
   • Customer Relationships
   • Cash Handling
   • Product Knowledge
   • POS
   • Android
   • Cell Phones
   • Customer Complaints
   • Mobile Phones
   • Troubleshoot
   • Wireless Products
   • Electronic Devices

   Check all skills

   Responsibilities:

   • Create SSO sdk for client apps to manage SSO.
   • Manage store website, Facebook page and employee satisfactory surveys
   • Require to manage time and employee hours schedule in conjunction with intake of customer PCs in need of repair.
   • Discover and resolve a critical bug where an API call not returning necessary data in JSON format.
   • Inventory management and use of POS systems.
   • Educate and troubleshoot problems for customers over telephone.

3. Make a budget

   Including a salary range in your mobile sales associate job description is one of the best ways to attract top talent. A mobile sales associate can vary based on:

   • Location. For example, mobile sales associates' average salary in south carolina is 42% less than in oregon.
   • Seniority. Entry-level mobile sales associates 36% less than senior-level mobile sales associates.
   • Certifications. A mobile sales associate with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a mobile sales associate's salary.

   Average mobile sales associate salary

   $36,448yearly

   $17.52 hourly rate

   ---

   Entry-level mobile sales associate salary

   $29,000 yearly salary

   Updated December 15, 2025

4. Writing a mobile sales associate job description

   A mobile sales associate job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a mobile sales associate job description:

   Mobile sales associate job description example

   Awesome people deserve to work for an awesome company.
   
   If you're awesome and excited about the hottest new trends in tech, values making genuine connections, and interested in the wondrous world of wireless sales, KCI Wireless is the awesome company that you deserve to work for.
   
   KCI Wireless is a proud T-Mobile Premium Retailer who welcomes those that ambitiously push for more. As a company, we value Accountability. To us, this includes remaining accountable to our promise of providing a welcoming, fun, and valuable work experience to all our awesome employees.
   
   Job Description
   
   As a Mobile Associate, you will be responsible for driving exceptional customer service while generating sales within one of our T-Mobile locations. Our Mobile Associates are encouraged to bring their unique personality to fulfill the T-Mobile experience. This is not a mundane, repetitive retail job; our Mobile Associates have fun accomplishing the below job commitments:
   
   * Enthusiastically provide optimal solutions to any customer needs through thorough product and service brand knowledge
   * Surpass minimum sales expectations, whether by attracting new customers, or identifying revenue opportunities of existing customers
   * Spread brand exposure to attract business opportunities through reaching out within the community, outbound calling, and utilizing social media marketing
   * Educate and recommend the best technology choices personalized to each customer
   * Simplify the wireless experience to cater to and maximize customer understanding
   * Maintain a high attention to detail when completing any transactions or paperwork
   * Exercise compassion in all customer interactions
   * Foster team partnerships to support store synergy
   * Assist in store opening, closing, and operating duties
   
   Requirements
   
   Qualifications
   
   * Passionate advocate for providing unparalleled customer service
   * Competitive spirit with a drive to surpass sales potential
   * Genuine regard and intention put into customer connections
   * Excellent verbal and written communication skills
   * 6 months experience in customer service and/or sales environment, wireless retail preferred
   * High school diploma/GED
   * Willing to work weekends/holidays
   * At least 18 years of age
   * Legally authorized to work in the United States
   * Bilingual in English & Vietnamese
   
   Benefits
   
   * Performance-based Total Compensation package consisting of Base Hourly Rate, Commission, & Accelerator Bonuses
   * Potential all in Compensation totaling $20+/hr
   * Potential of receiving up to 7 different Compensation payouts per Month
   * New Employee $500 Sign-On Bonus
   * Vacation time
   * Personal time
   * Sick time
   * Health benefits
   * Phone service discount
   * Promotion opportunities
   * Employee rewards including trips and contests

   Copy this example

   

5. Post your job

   To find the right mobile sales associate for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with mobile sales associates they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit mobile sales associates who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your mobile sales associate job on Zippia to find and recruit mobile sales associate candidates who meet your exact specifications.
   • Use field-specific websites such as salesjobs, salesheads, allretailjobs.com, sales trax.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with mobile sales associate candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new mobile sales associate

   Once you've decided on a perfect mobile sales associate candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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