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Become A Mobile Sales Consultant

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Working As A Mobile Sales Consultant

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $83,158

    Average Salary

What Does A Mobile Sales Consultant Do At Best Buy

* Provide personalized service and exceptional expertise for customers.
* Takes complex technology and service plans and makes it simple for customers and other employees to understand.
* Fields questions about product features and explains benefits to consumers in a way that is engaging and promotes excitement in acquiring and using these products and services.
* They are patient, genuine and helpful while assisting customers in finding the right products and services.
* Demonstrates for each customer how finding the right products and services can enrich their lives

What Does A Mobile Sales Consultant Do At Best Buy

* Provide personalized service and exceptional expertise for customers.
* Handle all aspects of the sale including: customer contracts and warranties, customer payments, cash and credit card/check transactions.
* Develop, maintain and communicate strong, up-to-date knowledge of wireless products, accessories, pricing plans and service features.
* What are the Professional Requirements of a Best Buy Mobile Sales Consultant? Basic Qualifications Ability to work successfully as part of a team Ability to work a flexible schedule inclusive of holidays, nights and weekends Preferred Qualifications 3 months experience working in customer service, sales or related

What Does A Mobile Sales Consultant Do At Best Buy

* Provide personalized service and exceptional expertise for customers.
* Handle all aspects of the sale including: customer contracts and warranties, customer payments, cash and credit card/check transactions.
* Develop, maintain and communicate strong, up-to-date knowledge of wireless products, accessories, pricing plans and service features

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How To Become A Mobile Sales Consultant

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Mobile Sales Consultant jobs

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Mobile Sales Consultant Demographics

Gender

  • Male

    53.6%
  • Female

    44.0%
  • Unknown

    2.4%

Ethnicity

  • White

    74.4%
  • Hispanic or Latino

    15.8%
  • Asian

    7.1%
  • Unknown

    2.2%
  • Black or African American

    0.5%
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Languages Spoken

  • Spanish

    66.7%
  • Arabic

    4.2%
  • Hindi

    3.3%
  • French

    3.3%
  • German

    3.3%
  • Carrier

    2.5%
  • Portuguese

    2.5%
  • Urdu

    2.5%
  • Thai

    1.7%
  • Italian

    1.7%
  • Telugu

    0.8%
  • Turkish

    0.8%
  • Korean

    0.8%
  • Vietnamese

    0.8%
  • Tahitian

    0.8%
  • Dari

    0.8%
  • Russian

    0.8%
  • Tamil

    0.8%
  • Albanian

    0.8%
  • Tagalog

    0.8%
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Mobile Sales Consultant

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Mobile Sales Consultant Education

Mobile Sales Consultant

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Top Skills for A Mobile Sales Consultant

CustomerServiceSkillsCellPhonePlansWirelessProductsBestBuyCustomerContractsVerizonT-MobileCustomerPaymentsTabletsProductKnowledgeCustomerSatisfactionPOSTroubleshootServicePlansAppleContinuousLearningCustomerIssuesConsultantsGeekAppropriateKnowledge

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Top Mobile Sales Consultant Skills

  1. Customer Service Skills
  2. Cell Phone Plans
  3. Wireless Products
You can check out examples of real life uses of top skills on resumes here:
  • Provided Excellent customer service skills by answering questions and trouble shooting problems with devices
  • Account Analysis and Advising of clients in cell phone plans.
  • Conveyed thorough knowledge of wireless products, accessories, pricing plans, and service features.
  • Worked as a team member of the Best Buy Mobile Phones Team to provide a satisfying experience to the customers.
  • Handle all aspects of the sale; completing customer contracts and warranties and receiving customer payments, cash/credit card/check transactions.

Top Mobile Sales Consultant Employers

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Mobile Sales Consultant Videos

Phones 4u Sales Consultant - A Day In The Life

Retail Sales Techniques - How to convince people to buy in retail

Phones 4u Sales Consultant - A Day In The Life

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