How To Become A Mobile Sales Representative: What It Is and Career Path

What is a mobile sales representative and how to become one

Updated January 8, 2025

3 min read

Quoted expert

Peter Weiss Ph.D., P.E.

The mobile sales representative helps consumers select the right mobile device that fits their needs. Asides from that, they sell other telecommunications services. As their name implies, they work in telephone companies like T-Mobile or Sprint. Their responsibilities include greeting and approaching potential customers, asking questions, and providing answers to questions asked by consumers. Also, they help train new employees and knows everything about their company's products.

If you want to work in this position, you'll need to have a high school diploma or its equivalent with previous experience in sales and customer service. Applicants must possess selling skills, computer competence, communication skills, and knowledge of mobile products. You must be able to motivate yourself and bring about expected results. Mobile sales representatives make an average of $14.75 an hour, which is about $30,685 in a year. Their salary can be as high as $63,000 annually.

What general advice would you give to a mobile sales representative?

Peter Weiss Ph.D., P.E.

Professor, Website

Interpersonal skills and communication will become more important, but they have been very important for a very long time. Additionally, computer skills will also become more important. For example, learning CAD software or software specific to your area of work will become more important. In a combination of interpersonal skills and computer skills, learning how to stay connected with colleagues, your employer, and your superiors in this post-Covid time period will become more important. While it rarely occurred prior to Covid, it is common now for people to work remotely for at least some of the work week. It used to be that if you had a question you could walk down the hallway and ask a colleague but, with remote work occurring more frequently, this is becoming more difficult. So, it will be more important, especially for new graduates, to be able to maintain these lines of communication, build relationships, and communicate clearly while they and/or their colleagues are working remotely.

ScoreMobile Sales RepresentativeUS Average

Salary

3.0

Avg. Salary $38,757

Avg. Salary $59,228

Stability level

7.1

Growth rate 4%

Growth rate 0.3%

Diversity

3.8

Race

American Indian and Alaska Native 0.23%

Asian 5.09%

Black or African American 3.79%

Hispanic or Latino 13.94%

Unknown 3.71%

White 73.24%

Gender

female 43.59%

male 56.41%

Age - 48

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 48

Stress level

7.1

Stress level is high

7.1 - high

Complexity level

8.4

Complexity level is challenging

7 - challenging

Work life balance

4.9

Work life balance is fair

6.4 - fair

Key steps to become a mobile sales representative

Explore mobile sales representative education requirements

Most common mobile sales representative degrees

High School Diploma

33.4 %

Bachelor's

30.9 %

Associate

22.6 %

Start to develop specific mobile sales representative skills

Skills	Percentages
Customer Service	31.78%
Customer Satisfaction	14.52%
Customer Interaction	6.13%
Inbound Calls	5.10%
Product Knowledge	5.06%

Complete relevant mobile sales representative training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New mobile sales representatives learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a mobile sales representative based on U.S. Bureau of Labor Statistics data and data from real mobile sales representative resumes.

Research mobile sales representative duties and responsibilities

Manage call center productivity levels by maintaining CSR schedule adherence.
Handle customer transactions via POS and POA (point of activation) register.
Utilize cell phone carriers' POS systems in order to register sales and provide customer support.
Engage in conversation with guests providing the latest Smartphones and popular electronics and cable services and deals.

Prepare your mobile sales representative resume

When your background is strong enough, you can start writing your mobile sales representative resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a mobile sales representative resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable mobile sales representative resume templates

Build a professional mobile sales representative resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your mobile sales representative resume.