What does a mobile technician do?
Mobile technicians are skilled professionals who identify and repair issues related to mobile technology, such as smartphones, tablets, and laptops. As certified mobile technicians, they are required to provide troubleshooting and support to resolve the mobile operating issues of customers. They must perform safety audits to ensure the functionality of security mechanisms and compliance with the Occupational Safety and Health Administration (OSHA). Mobile technicians must also complete quality repairs on time to satisfy their customers.
Mobile technician responsibilities
Here are examples of responsibilities from real mobile technician resumes:
- Lead and architect MDM migration from Sybase Afaria to Airwatch.
- service and monitoring, VAV's, M.S.D.S, H.I.P.P.A., B.A.S.
- Install complete heating, cooling and ventilation systems.
- Open and close business and often run it alone.
- Diagnose and test all the RF units using electronics equipments.
- Provide customer training and documentation on PBX features and operations.
- Accept payments for accounts and run credit checks on eligible customers.
- Diagnose the cellphones and other apple consumer products such as accessories, and computers.
- Configure IP's allocate to individual servers and private switches and bind to OS.
- Repair or replace consumer cell phones and smartphones, that are covered under warranty.
- Direct oversight of wing compliance to OSHA standards, construction projects and overall risk management processes.
- Rack, cable, and deploy network equipment such as switches, firewalls, routers, etc.
- Perform quality control by calibrating and servicing donor equipment according to OSHA, FDA, & HIPPA standards.
- Receive certification of safe operation for transmission service machine, coolant service machine, and A/C service machine.
- Educate customers about the new generation of smartphones and assist with purchases paying attention to each individual needs.
Mobile technician skills and personality traits
We calculated that 14% of Mobile Technicians are proficient in Patients, Patient Care, and Troubleshoot. They’re also known for soft skills such as Organizational skills, Physical strength, and Mechanical skills.
We break down the percentage of Mobile Technicians that have these skills listed on their resume here:
- Patients, 14%
Provided advanced life support and transportation for critically ill and injured patients.
- Patient Care, 11%
Assist nurses with patient care as needed, assist in unit responsibilities as needed, assist PT/OT as needed.
- Troubleshoot, 6%
Worked customer through logical troubleshoot to resolve mobile operating issues.
- Preventive Maintenance, 5%
Maintain an Organized Effective Preventive Maintenance Schedule.
- Ladders, 4%
Stooped, climbed ladders and lifted heavy loads during set-up for events.
- DOT, 4%
Operate commercial vehicle in compliance with the DOT.
"patients," "patient care," and "troubleshoot" are among the most common skills that mobile technicians use at work. You can find even more mobile technician responsibilities below, including:
Organizational skills. The most essential soft skill for a mobile technician to carry out their responsibilities is organizational skills. This skill is important for the role because "heavy vehicle and mobile equipment service technicians must maintain accurate service records and parts inventories." Additionally, a mobile technician resume shows how their duties depend on organizational skills: "prepare powerpoint and multimedia presentations to promote organizational learning throughout the h&p; land drilling fleet. "
Physical strength. Another soft skill that's essential for fulfilling mobile technician duties is physical strength. The role rewards competence in this skill because "heavy vehicle and mobile equipment service technicians must be able to lift and move heavy equipment, tools, and parts without risking injury." According to a mobile technician resume, here's how mobile technicians can utilize physical strength in their job responsibilities: "reported progress to physical therapist regarding patient care. "
Mechanical skills. mobile technicians are also known for mechanical skills, which are critical to their duties. You can see how this skill relates to mobile technician responsibilities, because "heavy vehicle and mobile equipment service technicians must be familiar with engine components and systems and know how they interact with each other." A mobile technician resume example shows how mechanical skills is used in the workplace: "use of installation practices pertaining to 12 volt electrical systems along with basic mechanical knowledge. "
Dexterity. For certain mobile technician responsibilities to be completed, the job requires competence in "dexterity." The day-to-day duties of a mobile technician rely on this skill, as "heavy vehicle and mobile equipment service technicians must perform many tasks, such as disassembling engine parts, connecting or attaching components, and using hand tools, with a steady hand and good hand-eye coordination." For example, this snippet was taken directly from a resume about how this skill applies to what mobile technicians do: "provide insightful advice and friendly, hands-on technical support to customers in need. "
Troubleshooting skills. Another common skill required for mobile technician responsibilities is "troubleshooting skills." This skill comes up in the duties of mobile technicians all the time, as "heavy vehicle and mobile equipment service technicians must be familiar with diagnostic equipment to find the source of malfunctions." An excerpt from a real mobile technician resume shows how this skill is central to what a mobile technician does: "experience troubleshooting, configuring, maintaining, and repairing microsoft windows xp, vista, 7, and 8"
The three companies that hire the most mobile technicians are:
- CBRE Group42 mobile technicians jobs
- J.B. Hunt Transport Services28 mobile technicians jobs
- On-Site Health & Safety22 mobile technicians jobs
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Compare different mobile technicians
Mobile technician vs. Heavy repairer
Construction equipment mechanics repair and service various construction machines like tractors, paving machines, bulldozers, etc. Most construction machines run on engines using diesel fuel instead of gasoline and require special repair training. These mechanics work by testing the machines to identify the source of these mechanical issues and start repairing or replacing the parts. They conduct routine inspections on machines and maintenance by oiling hinges, tightening bolts, and replacing worn-out parts to prevent accidents from happening while in use.
There are some key differences in the responsibilities of each position. For example, mobile technician responsibilities require skills like "excellent interpersonal," "patients," "patient care," and "dot." Meanwhile a typical heavy repairer has skills in areas such as "provide technical assistance," "support equipment," "motor vehicle," and "bulldozers." This difference in skills reveals the differences in what each career does.
Heavy repairers really shine in the manufacturing industry with an average salary of $53,324. Comparatively, mobile technicians tend to make the most money in the technology industry with an average salary of $64,865.On average, heavy repairers reach similar levels of education than mobile technicians. Heavy repairers are 2.2% less likely to earn a Master's Degree and 0.1% less likely to graduate with a Doctoral Degree.Mobile technician vs. Construction equipment mechanic
A heavy equipment mechanic is responsible for operating the heavy machinery used in the production of various industries, inspecting inconsistencies, running diagnostic tests, and replacing defective components to ensure its operational safety and efficiency. Heavy equipment mechanics also upgrade engine systems to boost optimal performance, analyze damage costs, and repair equipment parts with the assistance of other mechanical staff. They work closely with the management, create maintenance reports, and suggesting resolutions to avoid delays in production and customer service.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that mobile technician responsibilities requires skills like "excellent interpersonal," "patients," "patient care," and "troubleshoot." But a construction equipment mechanic might use other skills in their typical duties, such as, "diesel engines," "loaders," "cranes," and "end loaders."
Construction equipment mechanics may earn a lower salary than mobile technicians, but construction equipment mechanics earn the most pay in the transportation industry with an average salary of $50,870. On the other hand, mobile technicians receive higher pay in the technology industry, where they earn an average salary of $64,865.Average education levels between the two professions vary. Construction equipment mechanics tend to reach similar levels of education than mobile technicians. In fact, they're 0.2% more likely to graduate with a Master's Degree and 0.1% more likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for mobile technicians in the next 3-5 years?
Stephen Hyzny
Lecturer, Governors State University
Mobile technician vs. Heavy equipment mechanic
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a mobile technician is likely to be skilled in "excellent interpersonal," "patients," "patient care," and "troubleshoot," while a typical heavy equipment mechanic is skilled in "cdl," "loaders," "cranes," and "end loaders."
Heavy equipment mechanics earn the best pay in the transportation industry, where they command an average salary of $60,682. Mobile technicians earn the highest pay from the technology industry, with an average salary of $64,865.heavy equipment mechanics typically earn similar educational levels compared to mobile technicians. Specifically, they're 0.7% less likely to graduate with a Master's Degree, and 0.0% less likely to earn a Doctoral Degree.Mobile technician vs. Power shovel mechanic
Types of mobile technician
Updated January 8, 2025
