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Model/sales associate skills for your resume and career

15 model/sales associate skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Maintained an organized and clutter free environment while providing exceptional customer service standards through knowledge and personal style.
- Provided excellent customer service by providing customers with a positive experience, managing fitting rooms, and performing transactions
2. Store Merchandise
- Maintained company presentation standards of store merchandise.
- Performed routine inventories of in-store merchandise.
3. Sales Floor
The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.
- Organized the sales floor and promoted merchandise Assisted clients with details on the merchandise Controlled the fitting room in an organized manner
- Maintained sales floor, helped customers, performed daily audits, yearly inventory and recruiting new team members for store.
4. Merchandise Flow
- Maintain merchandise flow and presentation standards throughout the store.
- Maintain merchandise flow throughout store and stockroom.
5. Customer Satisfaction
- Communicated with customers to establish great customer satisfaction, managed the register and stock
- Assisted customers and assured 100% customer satisfaction through personal interaction.
6. Product Knowledge
Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.
- Maintained up-to-date product knowledge to effectively communicate product offerings to shoppers.
- Conveyed product knowledge to assist customers while making personal recommendations.
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The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.
- Demonstrated experience in loss prevention.
- Maintained knowledge of products currently available, current promotions, policies regarding payment and exchanges, and loss prevention practices.
8. POS
POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.
- Handled both cash and credit card transactions by using the Micros POS system.
- Helped customers out with the product and handled all cash transactions at POS.
9. Stock Room
A stock room is a room where a company's goods are stored. It is a room where products or materials are kept until they are needed: Less stock is kept on the shop floor and more in the stockroom.
- Back stocking any products that are not able to fit on the floor while maintaining a neat and organized stock room.
- Assisted customers with clothes fitting and sales Worked register and stock rooms behind store Answered customer calls and placed orders
10. Presentation Standards
Presentation standard refers to the threshold defined or put in place by a given profession when dealing with matters concerning that area. The specific and organized principles or procedures that any institution offers to workers enable them to have acceptable conduct while performing their duties.
- Maintained the image of the brand*Kept presentation standards of merchandise*Provided excellent customer service*Stocked inbound shipping of merchandise
- Maintained company presentation standards daily.
11. Stock Shelves
To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.
- Greet and advise customers on merchandise and oversee dressing rooms Operate cash registers, processes payments, stock shelves and display merchandise
- Assisted customers in sales and answered questions about products and merchandise -Operated cash registers and organized and maintained stock shelves
12. Photo Shoots
A photoshoot is a series of photographs that a photographer takes of someone, usually of a model or a famous person, to be used in a newspaper or a magazine. The goal of a photoshoot is to achieve a predetermined visual objective. Later, these images can be used for editing or post-production..
- Participated in local store catalog photo shoots
- Promoted the brand through the involvement of group and individual photo shoots.
13. Sales Transactions
Sales transaction is defined as the completed agreement between two or more parties involved in selling and payment of goods or services in exchange for money. The steps or procedure done is called sales transaction, which may include negotiation or bargaining, settlement of agreement including the agreement on the price, discount, and payment method whether this will be on cash basis or installment. The buyer may inquire about the product or services during the sales transaction and making the necessary adjustment with the seller until they come up with a specific agreement.
- Processed sales transactions at the register for both cash and credit card purchases.
- Operated cash register and completed sales transactions with guests.
14. Fitch
- Participated as a member of the Abercrombie & Fitch Model Casting Team.
- Offered opinions to promote the Style of Abercrombie and Fitch.
15. Security Practices
- Maintained an awareness of customers to increase levels and reduce security risks maintained current policies regarding payment exchanges and security practices.
- Maintain self knowledge of current sales and promotions, policies regarding payment and exchange and security practices.-Critical Thinking-Problem Solving-Teamwork-Team Building-Customer Service
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What skills help Model/Sales Associates find jobs?
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What technical skills for a model/sales associate stand out to employers?
Research Professor, Program Director, Former Retail Operations Manager, Drexel University, Antoinette Westphal College of Media Arts & Design
What soft skills should all model/sales associates possess?
Associate Professor, Chair, Academic Policies Committee, Director of MCOM Internship Program, University of North Carolina at Asheville
List of model/sales associate skills to add to your resume

The most important skills for a model/sales associate resume and required skills for a model/sales associate to have include:
- Customer Service
- Store Merchandise
- Sales Floor
- Merchandise Flow
- Customer Satisfaction
- Product Knowledge
- Loss Prevention
- POS
- Stock Room
- Presentation Standards
- Stock Shelves
- Photo Shoots
- Sales Transactions
- Fitch
- Security Practices
- Cash Registers
- Quality Customer Service
- Inventory Control
- Cash Drawers
- PowerPoint
- Customer Complaints
- Customer Focus
- Customer Assistance
- Credit Payment
- Store Displays
- Security Risks
- Store Maintenance
- Store Policies
- Store Appearance
- Credit Card Transactions
- Sales Prices
- Store Floor
- Floor Displays
- Visual Displays
- Store Cleanliness
- Fashion Accessories
- Store Neat
Updated January 8, 2025