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Model/sales associate skills for your resume and career

Updated January 8, 2025
4 min read
Quoted experts
Joseph Hancock,
Sonya DiPalma Ph.D.
Model/sales associate example skills
Below we've compiled a list of the most critical model/sales associate skills. We ranked the top skills for model/sales associates based on the percentage of resumes they appeared on. For example, 36.3% of model/sales associate resumes contained customer service as a skill. Continue reading to find out what skills a model/sales associate needs to be successful in the workplace.

15 model/sales associate skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how model/sales associates use customer service:
  • Maintained an organized and clutter free environment while providing exceptional customer service standards through knowledge and personal style.
  • Provided excellent customer service by providing customers with a positive experience, managing fitting rooms, and performing transactions

2. Store Merchandise

Here's how model/sales associates use store merchandise:
  • Maintained company presentation standards of store merchandise.
  • Performed routine inventories of in-store merchandise.

3. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how model/sales associates use sales floor:
  • Organized the sales floor and promoted merchandise Assisted clients with details on the merchandise Controlled the fitting room in an organized manner
  • Maintained sales floor, helped customers, performed daily audits, yearly inventory and recruiting new team members for store.

4. Merchandise Flow

Here's how model/sales associates use merchandise flow:
  • Maintain merchandise flow and presentation standards throughout the store.
  • Maintain merchandise flow throughout store and stockroom.

5. Customer Satisfaction

Here's how model/sales associates use customer satisfaction:
  • Communicated with customers to establish great customer satisfaction, managed the register and stock
  • Assisted customers and assured 100% customer satisfaction through personal interaction.

6. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how model/sales associates use product knowledge:
  • Maintained up-to-date product knowledge to effectively communicate product offerings to shoppers.
  • Conveyed product knowledge to assist customers while making personal recommendations.

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7. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how model/sales associates use loss prevention:
  • Demonstrated experience in loss prevention.
  • Maintained knowledge of products currently available, current promotions, policies regarding payment and exchanges, and loss prevention practices.

8. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how model/sales associates use pos:
  • Handled both cash and credit card transactions by using the Micros POS system.
  • Helped customers out with the product and handled all cash transactions at POS.

9. Stock Room

A stock room is a room where a company's goods are stored. It is a room where products or materials are kept until they are needed: Less stock is kept on the shop floor and more in the stockroom.

Here's how model/sales associates use stock room:
  • Back stocking any products that are not able to fit on the floor while maintaining a neat and organized stock room.
  • Assisted customers with clothes fitting and sales Worked register and stock rooms behind store Answered customer calls and placed orders

10. Presentation Standards

Presentation standard refers to the threshold defined or put in place by a given profession when dealing with matters concerning that area. The specific and organized principles or procedures that any institution offers to workers enable them to have acceptable conduct while performing their duties.

Here's how model/sales associates use presentation standards:
  • Maintained the image of the brand*Kept presentation standards of merchandise*Provided excellent customer service*Stocked inbound shipping of merchandise
  • Maintained company presentation standards daily.

11. Stock Shelves

To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.

Here's how model/sales associates use stock shelves:
  • Greet and advise customers on merchandise and oversee dressing rooms Operate cash registers, processes payments, stock shelves and display merchandise
  • Assisted customers in sales and answered questions about products and merchandise -Operated cash registers and organized and maintained stock shelves

12. Photo Shoots

A photoshoot is a series of photographs that a photographer takes of someone, usually of a model or a famous person, to be used in a newspaper or a magazine. The goal of a photoshoot is to achieve a predetermined visual objective. Later, these images can be used for editing or post-production..

Here's how model/sales associates use photo shoots:
  • Participated in local store catalog photo shoots
  • Promoted the brand through the involvement of group and individual photo shoots.

13. Sales Transactions

Sales transaction is defined as the completed agreement between two or more parties involved in selling and payment of goods or services in exchange for money. The steps or procedure done is called sales transaction, which may include negotiation or bargaining, settlement of agreement including the agreement on the price, discount, and payment method whether this will be on cash basis or installment. The buyer may inquire about the product or services during the sales transaction and making the necessary adjustment with the seller until they come up with a specific agreement.

Here's how model/sales associates use sales transactions:
  • Processed sales transactions at the register for both cash and credit card purchases.
  • Operated cash register and completed sales transactions with guests.

14. Fitch

Here's how model/sales associates use fitch:
  • Participated as a member of the Abercrombie & Fitch Model Casting Team.
  • Offered opinions to promote the Style of Abercrombie and Fitch.

15. Security Practices

Here's how model/sales associates use security practices:
  • Maintained an awareness of customers to increase levels and reduce security risks maintained current policies regarding payment exchanges and security practices.
  • Maintain self knowledge of current sales and promotions, policies regarding payment and exchange and security practices.-Critical Thinking-Problem Solving-Teamwork-Team Building-Customer Service
top-skills

What skills help Model/Sales Associates find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What technical skills for a model/sales associate stand out to employers?

Joseph HancockJoseph Hancock LinkedIn profile

Research Professor, Program Director, Former Retail Operations Manager, Drexel University, Antoinette Westphal College of Media Arts & Design

Technologically savvy is necessary, so what will set you apart are your soft skills, patience, the ability to think beyond yourself. Again, don't be ethnocentric, be multi-centric. I believe technology only exposes us to a virtual world of acceptance, and really if you are going to be sales, you need to be cultured beyond the computer and social media. Understand others and their needs, be a person who tells the potential employer how you are going to go the extra mile to care for customers and make sure their needs are met through your excellent customers service skills (and give solid examples). Most importantly, know what you are selling and realize that the person you are talking to, might know more than you! There have been so many times I walk into a retail store only to have the store associate or manager talk to me as if I know nothing about the product they are selling. Ask your customers questions do not just talk at them, talk with them.

What soft skills should all model/sales associates possess?

Sonya DiPalma Ph.D.Sonya DiPalma Ph.D. LinkedIn profile

Associate Professor, Chair, Academic Policies Committee, Director of MCOM Internship Program, University of North Carolina at Asheville

Be personable and a person someone wants to talk with and work with on a continuing basis. Listening and note-taking skills will be critical. Great employees listen well and ask good follow up questions. Be versatile and adaptable. If you find some downtime between projects, ask how you may help with another project.

List of model/sales associate skills to add to your resume

Model/sales associate skills

The most important skills for a model/sales associate resume and required skills for a model/sales associate to have include:

  • Customer Service
  • Store Merchandise
  • Sales Floor
  • Merchandise Flow
  • Customer Satisfaction
  • Product Knowledge
  • Loss Prevention
  • POS
  • Stock Room
  • Presentation Standards
  • Stock Shelves
  • Photo Shoots
  • Sales Transactions
  • Fitch
  • Security Practices
  • Cash Registers
  • Quality Customer Service
  • Inventory Control
  • Cash Drawers
  • PowerPoint
  • Customer Complaints
  • Customer Focus
  • Customer Assistance
  • Credit Payment
  • Store Displays
  • Security Risks
  • Store Maintenance
  • Store Policies
  • Store Appearance
  • Credit Card Transactions
  • Sales Prices
  • Store Floor
  • Floor Displays
  • Visual Displays
  • Store Cleanliness
  • Fashion Accessories
  • Store Neat

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.