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ModMed jobs in Boca Raton, FL

- 122 jobs
  • Customer Success Specialist

    Modernizing Medicine 4.5company rating

    Modernizing Medicine job in Boca Raton, FL

    ModMed is hiring a driven Customer Success Specialist to join our positive, passionate, and high-performing Customer Success team focused on serving as the primary contact between our clients and internal stakeholders, and is a key member of our Customer Success organization. This is an exciting opportunity to act as the post-sale consultative partner and trusted advisor to our clients, and is responsible for the ownership and handling of our Account Management escalation queue in Salesforce CRM within a fast-paced Healthcare IT company that is truly Modernizing Medicine! Your Role: * Manages and owns customer needs that come through the Account Management escalation queue in Salesforce. * Maintain an understanding of the client industry, MMI suite of products, and role in the market. * Work collaboratively with other teams and departments across the organization to improve processes and mitigate customer risk. * Identify and facilitate upsell opportunities with customers as appropriate. * Serve as an escalation point for issues that impact the customer's success. * Advocate customer needs/issues cross-departmentally. * Maintain regular communication (written and verbal) with customer escalations that you are owning. * Monitor and record all client communication in Salesforce. * Suggest practical services offered by MMI to create a more efficient and autonomous office flow. * Work towards the goal of owning your own small book of business. Skills & Requirements: * Bachelor's Degree, preferred. * 1-2 years of relevant experience or equivalent combination of experience and education. * Excellent communication and interpersonal skills, with the ability to navigate and mediate conflict. * Detailed-oriented and organized. * Ability to work independently as well as part of the customer success team. * A professional, patient, and balanced approach to handling tasks of varying priority and stress levels. * Conflict resolution and problem-solving skills. * Ability to take initiative with little direction. * Empathetic communicator with a consultative approach - able to see things from another person's point of view. * Working knowledge of Salesforce and Gainsight is a plus. * Ability to multi-task and shift focus/priorities on-the-fly in a fast-paced environment. * People skills - you must be comfortable on the phone and able to engage in/control difficult discussions while maintaining professional composure. * Motivated - we are a growing and ever-changing organization that is transforming how healthcare information is created, consumed and utilized to increase practice efficiency and improve patient outcomes. #LI-LM1 #LI-REMOTE
    $42k-63k yearly est. Auto-Apply 23d ago
  • Patient Claims Specialist

    Modmed 4.5company rating

    Modmed job in Boca Raton, FL

    We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who we are: We Are Modernizing Medicine (WAMM)! We're a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed's global headquarters is based in Boca Raton, FL, with a growing office in Hyderabad, India, and a robust remote workforce across the US, Chile, and Germany. ModMed is hiring a driven Patient Claim Specialist who will play a pivotal role in shaping a positive patient experience within our passionate, high-performing Revenue Cycle Management team. As a critical team member, you will support patients receiving care from ModMed BOOST service providers and doctors, ensuring their account needs are met excellently. This direct interaction with our customers' patients makes you an integral part of ModMed's business. It opens the door to an exhilarating career path for individuals driven by a passion for healthcare and exceptional customer service within a fast-paced Healthcare IT company that is genuinely Modernizing Medicine! Your Role: Serve as primary contact for all inbound and outbound patient calls regarding patient balance inquiries, claims processing, insurance updates, and payment collections Initiate outbound calls to patients of RCM clients to understand and address any account/payment issues, such as demographic and insurance updates Input and update patient account information and document calls into the Practice Management system Special Projects: Other duties as required to support and enhance our customer/patient-facing activities Skills & Requirements: High School Diploma or GED required Availability to work 9:30-5:30pm PST or 11:30am to 8:30 pm EST Minimum of 1-2 years of previous healthcare administration or related experience required Basic understanding of medical billing claims submission process and working with insurance carriers required (e.g., Medicare, private HMOs, PPOs) Manage/ field 60+ inbound calls per day Bilingual a plus (Spanish & English) Proficient knowledge of business software applications such as Excel, Word, and PowerPoint Strong communication and interpersonal skills with an emphasis on the ability to work effectively over the telephone Ability and openness to learn new things Ability to work effectively within a team in order to create a positive environment Ability to remain calm in a demanding call center environment Professional demeanor required Ability to effectively manage time and competing priorities #LI-SM2 ModMed Benefits Highlight: At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (*************************). Please check senders' email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.
    $78k-98k yearly est. Auto-Apply 60d+ ago
  • AI / ML Researchers

    Modernizing Medicine 4.5company rating

    Modernizing Medicine job in Boca Raton, FL

    We Are Modernizing Medicine (WAMM)! We're a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. As we continue to scale and drive innovation, we are seeking dynamic and experienced AI/ML Researchers at various levels to join our team. We are seeking AI/ML Researchers to drive innovation in large language models (LLMs), AI agents, and advanced machine learning systems. This role is ideal for hands-on researchers with a strong academic background, demonstrated publications, and practical experience translating cutting-edge AI techniques into real-world applications. You will work at the intersection of research and product, collaborating with cross-functional teams to design, develop, and deploy next-generation AI solutions that create measurable business impact. Key Responsibilities: * Conduct research in large language models, generative AI, reinforcement learning, and AI agents, with a focus on advancing state-of-the-art capabilities. * Design and implement new algorithms and architectures for LLM fine-tuning, adaptation, and multi-agent collaboration. * Translate business problems into research-driven AI solutions, working closely with stakeholders to identify opportunities for innovation. * Build and evaluate models using techniques such as deep learning, natural language processing, generative modeling, reinforcement learning, and multi-modal learning. * Own the end-to-end lifecycle of research-driven ML projects, from exploration and prototyping to production deployment and monitoring. * Publish findings in top-tier conferences and journals, contributing to the broader AI research community. * Collaborate with product managers, data engineers, and software engineers to bring research ideas into scalable, production-grade systems. * Partner with data engineering teams to ensure robust pipelines and infrastructure for training, experimentation, and deployment. * For senior/lead level, mentor junior researchers and data scientists, fostering a culture of innovation and scientific rigor. Qualifications: * PhD in Computer Science, Electrical Engineering, Mathematics, Physics, or a related quantitative field. * Proven track record of research excellence demonstrated by publications in top ML/AI conferences (e.g., NeurIPS, ICML, ICLR, ACL, CVPR, AAAI, KDD) or journals. * Experience in machine learning or AI research, with applied experience in LLMs, generative AI, or AI agents. * Strong proficiency in Python and ML frameworks such as PyTorch or TensorFlow. * Hands-on experience with MLOps tools and cloud platforms (AWS, GCP, or Azure). * Expertise in at least one of the following areas: * Large Language Models (pretraining, fine-tuning, prompt engineering, retrieval-augmented generation) * Autonomous AI Agents and multi-agent systems * Generative AI (text, vision, speech, or multimodal) * Reinforcement learning and decision-making systems * Familiarity with distributed data systems, high-performance computing, and GPU/TPU-based model training. * Strong communication skills, with the ability to present research findings to both technical and non-technical stakeholders. #LI-DV1
    $47k-91k yearly est. Auto-Apply 60d+ ago
  • Clinical Specialist, Enabling Technologies (West Palm Beach/Fort Lauderdale, FL)

    Stryker 4.7company rating

    Fort Lauderdale, FL job

    **_What You Will Do_** The Clinical Specialist with Stryker's Spine Enabling Technologies will provide clinical product support to all end users and provide on-site guidance and assistance during surgical procedures. + Provide surgeons and operating room staff with training and Clinical/Technical support in the operation of the company's navigation technologies, associated equipment and instruments to ensure procedural efficiency. + Establish and maintain relationships with OR and Hospital staff including surgeons and nurses. + Prepare pre-operative scans for use in conjunction with the company's Enabling Technologies system, assists surgeon in preoperative planning and intra-operative guidance. + Provide prompt and accurate complaint reports per the requirements of Stryker Enabling Technologies quality system. + Provide case coverage at accounts. + Support the execution of the sales plan as well as grow the utilization of navigation technologies by increasing volume with current and potential customers. + Actively sell the clinical benefits of the products, and build strong, positive relationships with key customers at target accounts + Collaborate with Sales Representatives and Marketing to increase communication around product performance. + Obtain purchase orders for products and services consumed during surgical procedures **_What You Will Need_** Required: + Bachelor's degree; OR 6 years of clinical experience Preferred: + Sales and/or marketing experience preferred **Additional Information** + This position requires the handling of instruments that may have been contaminated by blood or other bodily fluids. In compliance with Occupational Safety and Health Administration (OSHA) regulations, Stryker will provide a safe working environment for all employees. + Possible off-hours, weekends, and holidays to support business needs. + Ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects. + Must have a valid driver's license. Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role. Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
    $73k-108k yearly est. 1d ago
  • RCM Client Success Operations Project Manager

    Modernizing Medicine 4.5company rating

    Modernizing Medicine job in Boca Raton, FL

    ModMed is hiring a driven RCM Client Success Operations Project Manager to join our positive, passionate, and high-performing RCM Client Success Operations team focused on refining CS Operations and internal CS Resource Documents. This is an exciting opportunity to join a fast-paced Healthcare IT company that is truly Modernizing Medicine! Your Role: * Oversight of RCM Client Success Operation Initiatives: The role is responsible for overseeing special projects within RCM Client Success Operations. These projects are specifically focused on refining existing Client Success Operations, implementing new processes, and continuously seeking ways to optimize efficiency and effectiveness. * Support in managing Critical Internal Tools: This role will work closely with the department leader on the development, implementation, and optimization of internal tools to ensure that these resources are effectively utilized to monitor client health (ie. Client Health Score, ChurnZero) identify potential risks (ie.Blameless Churn) and inform strategic decisions. * Standardizing Operating Procedures: Participate in internal meetings as a Client Success representative, offering insights and ensuring effective communication of updates (both internal and external). Serve as a consultant for client expertise and stay informed of relevant internal developments impacting client success. * Ownership, Management, and Frequent Updating of Internal CS ResourceDocuments: This includes owning, managing, and frequently updating critical internal Client Success resource documents. Examples include templated presentations for client interactions and client-facing resources. This ensures that all team members have access to up-to-date and standardized materials, promoting consistency in communication and service delivery. Skills & Requirements: * Bachelor's Degree in Healthcare, Management Information Systems, Business Administration * 5+ in Client Success Operations with EHR/PM systems, or related experience, minimum of 2 years required * Experience in working within CRM tools, Salesforce a plus * A proven ability to give constructive feedback. * Knowledge of end-to-end revenue cycle. * Comfortable in navigating ambiguity. * Maintains a proactive communication approach, experienced in managing cross-functional initiatives, fostering accountability, and meeting deadlines. * Project Management experience preferred;PMP certification, Six Sigma Green Belt, or other Process Improvement certification is preferred. * Strong working knowledge of Salesforce, ChurnZero, and PowerBi. #LI-KM1 #LI-REMOTE
    $77k-99k yearly est. Auto-Apply 31d ago
  • Senior QTC Support Specialist

    Modernizing Medicine 4.5company rating

    Modernizing Medicine job in Boca Raton, FL

    ModMed is hiring a driven Senior QTC Support Specialist to join our positive, passionate, and high-performing RevOps team. This role is responsible for managing the full lifecycle of Quote-to-Cash (QTC) support for named and enterprise accounts. This includes handling workflows for new customers, upsells, renewals, price increases, and ongoing customer retention initiatives. The specialist will ensure accurate contract execution, pricing alignment, usage auditing, invoice reconciliation, and quoting support across systems, ensuring system accuracy and a seamless experience for high-value accounts. In addition to QTC execution, this role plays a key part in revenue retention by leading negotiations for at-risk accounts, including structuring and managing customer buyout agreements. Your Role: * Renewals & Retention: Own enterprise renewals, negotiate terms, and manage early termination buyout agreements. * Quoting & Pricing: Execute enterprise and strategic price increases, and support quoting for CS/PS deals. * Sales & Customer Support: Provide quoting support, respond to contract questions, and handle Salesforce case queues. * Usage Auditing: Audit enterprise and strategic accounts to ensure accurate contracting and identify revenue opportunities. * Training & Offshore Support: Support and train offshore (Omega) resources on quoting standards and task execution. * Finance & Booking: Support invoice reconciliation, end-of-month booking reviews, and ensure accurate financial reporting. * Cross-Functional Collaboration: Work with Sales, Customer Success, Legal, Support, and Finance to ensure smooth deal execution. Skills & Requirements: * Bachelor's degree (preferred). * 3+ years of relevant experience or equivalent combination of experience and education. * SaaS industry experience required, ideally in a high-growth or fast-paced environment. * 5+ years of experience in Revenue Operations, Sales Operations, or a related role, preferably supporting enterprise-level customers (preferred). * Experience managing enterprise customer accounts, including renewals and pricing execution. * Proven sales experience with the ability to overcome objections and support customer retention strategies. * Strong analytical and problem-solving skills. * Excellent verbal and written communication skills with high emotional intelligence. * Strong organizational, time management, and prioritization abilities with attention to detail. * Effective in both independent work and cross-functional collaboration. * Ability to adapt to changing priorities and work in a dynamic environment. * Proficiency in CRM platforms; Salesforce and Salesforce CPQ preferred. * Knowledge of financial reporting and revenue recognition principles. * Collaborative, team-oriented attitude with a willingness to go above and beyond defined responsibilities. #LI-REMOTE #LI-SF1
    $64k-77k yearly est. Auto-Apply 45d ago
  • Instructional Design Intern - Miami, FL

    Danaher Corporation 4.6company rating

    Miami, FL job

    Accelerating answers Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Life Sciences, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life. Working at Bec LS means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Beckman Life Sciences you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career. Learn about the Danaher Business System which makes everything possible. The Instructional Design Intern (ID) will work as a part of the Global Training Team to assist with multiple curriculum development projects in various stages of development from planning to delivery. This position reports to the Senior Manager of Global Training and is part of the Beckman Coulter Life Sciences business located in Miami, FL and will be an on-site role. What will you do: · Collaborate with subject matter experts to facilitate the design and production of instructional materials (e.g. eLearnings, training videos, and other learning resources) and training curriculums for Field Service Engineers and external customers. · Apply instructional design theories and methods to ensure learning experiences are effective and engaging. · Support the training design and development process from planning to implementation, while following sound instructional design and adult learning theory principles to deliver learning materials by target deadlines. Who are you: · Currently pursuing a Bachelor's in Curriculum Development, Instructional Design, Education, or other related fields. · Knowledge of instructional design and project management principles and practices. · A detail-oriented problem-solver with excellent organizational skills and the ability to multitask. · Able to work independently and in a team environment. It would be a plus if you also possess previous experience in: · General office and internet skills. Microsoft Office: Excel, Word, etc. · Intermediate proficiency using content authoring and/or learning object development tools (e.g. Articulate Storyline, Camtasia Studio, Adobe Suite, etc.). · Basic understanding of learning management systems (e.g., Cornerstone, Absorb, etc). The hourly range for this role is $30.00. This is the rate that we in good faith believe is the rate of compensation for this role at the time of this posting. Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit *************** . Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here (********************************************************************************************** . We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:************** or applyassistance@danaher.com .
    $30 hourly 60d+ ago
  • Field Service Technician

    Analogic Corporation 4.8company rating

    Miami, FL job

    Job DescriptionSummaryOur Global Field Service Department is looking for a dependable Field Service Technician team member. You will drive our exceptional customer service experience, improve customer satisfaction, maximize customer retention, and increase profitability. All experience levels are welcome to apply. This position reports to the Sr. Manager of Security Field Service. This position is at the Miami International Airport and surrounding areas.Why should you join the Analogic team?At Analogic, we work together to create life-changing technology. We value your unique skills and abilities and invite you to join our team in supplying transportation security professionals with leading-edge aviation security screening equipment and health care workers with high-tech medical products. We offer a competitive compensation and benefits program, and an opportunity to grow with us! To learn more about our culture, mission and vision please visit **************** The purpose of the Field Service Technician role at Analogic is to deliver exceptional customer service by diagnosing and resolving technical issues, thereby enhancing customer satisfaction and retention. This position involves performing electronic and mechanical repairs, documenting service reports, and maintaining strong customer relationships. This role requires technical proficiency, excellent communication skills, and the ability to work independently in the field.Your primary responsibilities: as Field Service Technician Demonstrate the ability to diagnose errors, technical problems and determine proper solutions. Demonstrate good electronic and mechanical repair troubleshooting methodology and maintain technical product knowledge. Document and produce timely and detailed service reports. A willingness to exceed company and customer requirements. Responsive to customer needs and building a positive relationship. Basic Qualifications for Field Service Technician: Meet daily service needs at assigned sites and locations Minimum of 3-5 years' experience in troubleshooting and repair Ability to plan and perform repairs and preventative maintenance independently in the field. Able to schedule work based on field needs Exceptional at managing time and able to complete assigned small field projects Technically savvy; innovative, quick to learn and adapt to new technology Professional attitude and be customer focused. Possess excellent communication skills, both written and oral, to document detailed reports Thorough follow up skills are a key responsibility and expectation of this job. Flexible and open to a fluid schedule and working environment. Ensure all tools and calibrated equipment are properly maintained at all times. Must pass a criminal background check, drug test, and extensive credit check Must have a valid driver's license, dependable transportation, and either a Real ID or passport for domestic travel. Must obtain and maintain an Airport ID Badge in compliance with the Airport Security Plan and TSA regulations. Must obtain and maintain the necessary public trust security clearance (eApp) and be authorized to access and handle Sensitive Security Information (SSI). Travel, overtime and working hours may vary depending on current workload. Travel is dependent on daily regional needs to airports in your location. Due to contractual obligations, U.S. citizenship or permanent residency (green card) is required for this position. Up to 75% travel required and this will vary based on workload Preferred Qualifications: Certified trade training Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Ability to lift, carry, push, and pull up to 25 lbs. often, 50 lbs. occasionally and 75 lbs. seldom. Ability to bend, stoop, twist, climb, crouch or squat, kneel or crawl, sit, stand for long periods of time, turning, and working in unusual positions requiring full body mobility. Must also be able to reach, above and below shoulder level, flex or extend neck and have good hand and finger dexterity. Must be able to work in tight, semi-enclosed spaces occasionally. Benefits: 401K with company match vested immediately HSA/FSA match 8 weeks paid parental leave Healthcare for now and healthcare as your family and health change Continuous Education Pathways You will be joining a passionate, driven and diverse global team! To learn more about our culture please visit: https://****************/careers/ Follow us on LinkedIn: ******************************************
    $80k-109k yearly est. 19d ago
  • Sales Enablement Specialist

    Modernizing Medicine 4.5company rating

    Modernizing Medicine job in Boca Raton, FL

    ModMed is hiring a driven Sales Enablement Specialist to join our positive, passionate, and high-performing Growth team. The Sales Enablement Specialist ensures the successful onboarding of new sales hires and the continuous development of employees through our Sales Academy programs. This position is responsible for facilitating engaging onboarding experiences, designing impactful content, and developing eLearning modules that equip Modernizers with the skills, knowledge, and tools they need to excel in sales. Through cross-functional collaboration and leveraging best practices in instructional design, this role will continuously refine onboarding programs, product training, and on-demand resources, ensuring that sales teams are prepared to contribute to customer success and revenue growth. Your Role: * Developing Training Programs for Sales Representatives: Create and implement training modules focusing on sales techniques, objection handling, and closing strategies, tailored to different stages of the sales cycle. * Content Management and Training Material Development: Contribute to the development of a comprehensive training content library, ensuring materials are relevant, current, and effectively meet training objectives. * LMS Administration and Sales Systems Training: Assist in managing the LMS and conduct training on key sales systems such as Salesforce, CPQ, and other tools to enhance sales efficiency and effectiveness. * Collaboration with Cross-Functional Teams: Work closely with marketing, product development, and customer support teams to ensure that training content aligns with company messaging and strategies. * Onboarding and Live Instructor-led Training: Facilitate comprehensive sales onboarding programs, including workshops and hands-on sessions, to ensure new team members are well-versed in sales processes and company products. * Monitoring Sales Rep Performance: Review sales performance regularly, provide feedback, and recommend further training or development opportunities. Report findings to managers. * Collaboration with Cross-Functional Teams: Manage the scheduling and onboarding communication for new sales hires in partnership with other onboarding stakeholders. * Assessment of Training Needs: Actively participate in sales team meetings and collaborate with sales leadership to identify skill gaps and training requirements. * Generating Reports and Communication: Analyze training outcomes and sales performance data to generate reports, and present these insights to Sales Enablement leadership. Skills & Requirements: * Bachelor's or Master's degree preferred * 3+ years of proven experience in sales enablement or a similar role within a SaaS company * Prior experience as a SaaS seller is highly preferred * CPLP/CPSC/ATD Certifications a plus * Strong operational understanding of the ADDIE model * Experience training/collaborating with SDRs/BDRS, Key/Strategic sales representatives, solution consultants, product marketing, sales operations, and product development roles * Familiarity with some/all of the following medical specialties: dermatology, plastic surgery, orthopedics, pain management, obgyn, ENT, Allergy, GI, Podiatry, Urology (preferred) * Strong proficiency in Google Suite and Office Suite * Strong familiarity with Salesforce (add related tools) * Strong experience managing and building content in LMS (Docebo a plus) * Strong Video/Audio production and editing skills, experience doing podcast-style interviews * 15% required travel to various company locations or client sites * Requires flexibility in working hours to accommodate training sessions across different time zones #LI-REMOTE #LI-SF1
    $55k-89k yearly est. Auto-Apply 23d ago
  • Senior Java Full Stack Software Engineer

    Modernizing Medicine 4.5company rating

    Modernizing Medicine job in Boca Raton, FL

    ModMed is hiring a highly skilled Senior Java Full Stack Engineer to design, develop, and deliver enterprise-grade applications that power our business. This role requires strong expertise in Java backend development, paired with proficiency in front-end frameworks, modern DevOps practices, and a deep understanding of system architecture. You will collaborate closely with product managers, architects, and other Java and mobile engineers to build scalable, high-performing, and secure solutions. Your Role: * Lead the design, development, and maintenance of applications using Java and Angular. * Develop RESTful APIs and integrate with third-party systems and microservices. * Write clean, efficient, and testable code following best practices and coding standards. * Mentor junior engineers, conduct code reviews, and provide technical leadership. * Collaborate with cross-functional teams (Product, QA, DevOps, UX) to deliver features end-to-end. * Participate in architectural discussions, contributing to long-term system design and scalability. * Drive adoption of CI/CD pipelines and cloud-native deployments. * Ensure application security, performance, and reliability across the stack. Skills & Requirements: * Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience). * 6+ years of professional software development experience, with at least 3 years in full-stack development. * Strong proficiency in Java and Angular * Strong understanding of RESTful APIs, microservices architecture, and asynchronous messaging (Kafka/RabbitMQ preferred). * Solid background in relational and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB). * Familiarity with AWS * Experience with DevOps practices: CI/CD pipelines, Git, Docker, Kubernetes. * Strong problem-solving skills, debugging expertise, and ability to work in agile teams. * Experience with GraphQL, WebSockets, or event-driven architectures is a plus. * Knowledge of security best practices (OAuth2, JWT, SSO, etc.) preferred. * Exposure to performance tuning and scaling enterprise applications is a plus. #LI-DV1
    $82k-106k yearly est. Auto-Apply 31d ago
  • Data Scientists - All Levels

    Modmed 4.5company rating

    Modmed job in Boca Raton, FL

    We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who we are: We Are Modernizing Medicine (WAMM)! We're a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed's global headquarters is based in Boca Raton, FL, with a growing office in Hyderabad, India, and a robust remote workforce across the US, Chile, and Germany. We Are Modernizing Medicine (WAMM)! We're a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. As we continue to scale and drive innovation, we are seeking dynamic and experienced Data Scientists at various levels to join our team. We are seeking Data Scientists to play a critical role in driving data and machine learning initiatives that fuel innovation and business growth. This is ideal for a hands-on technical lead who is passionate about solving complex problems using data and building production-grade ML systems. You will work closely with cross-functional teams to design, develop, and deploy scalable data solutions and machine learning models that create measurable business impact. Key Responsibilities : Design and implement advanced machine learning models and algorithms for prediction, classification, personalization, and automation use cases. Translate business problems into machine learning solutions, working closely with stakeholders to identify opportunities for data-driven impact. Build and evaluate models using techniques such as supervised/unsupervised learning, time-series forecasting, NLP, and deep learning where applicable. Own the end-to-end lifecycle of machine learning models, from data exploration and feature engineering to deployment, monitoring, and retraining. Lead cross-functional ML projects, collaborating with product managers, data engineers, analysts, and software engineers. Partner with data engineering teams to ensure robust data pipelines and access to high-quality, clean, and reliable data for analytics and ML. Contribute to the design and development of scalable ML infrastructure and tools to support training, experimentation, and production deployment. Analyze large datasets to generate actionable insights, uncover trends, and support strategic decisions. Develop visualizations, dashboards, and reports to communicate results to technical and non-technical audiences. Work with stakeholders across the business (product, marketing, operations) to validate findings and support data-informed decisions. Qualifications: PhD in Computer Science, Data Science, Electrical Engineering, Mathematics, Physics, or a related quantitative field. Proven track record of research excellence demonstrated by publications in top ML/AI conferences (e.g., NeurIPS, ICML, ICLR, ACL, CVPR, AAAI, KDD) or journals. Hands-on experience in data science or machine learning in a product or platform-focused environment preferably in healthcare or similar data-rich domain. Strong proficiency in Python and common ML libraries. Experience with MLOps tools and cloud-based ML environments such as AWS. Experience working with healthcare data formats (HL7, FHIR) and privacy standards (HIPAA) is a plus. Solid understanding of statistical methods, experimental design, and data wrangling. Familiarity with SQL, Spark, and distributed data systems is a plus. #LI-DV1 ModMed Benefits Highlight: At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (*************************). Please check senders' email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.
    $63k-86k yearly est. Auto-Apply 60d+ ago
  • Recruiting Coordinator

    Modernizing Medicine 4.5company rating

    Modernizing Medicine job in Boca Raton, FL

    ModMed is hiring a driven Recruiting Coordinator to join our positive, passionate, and high-performing Talent Acquisition Team focused on creating a positive, welcoming, and memorable experience for all candidates. This is an exciting opportunity to be part of a fast-paced Healthcare IT company that is truly Modernizing Medicine! This role is ideal for an individual with proven experience focusing on: * Operational Excellence: Driving efficiency, continuously improving processes, and ensuring smooth, predictable hiring workflows. * Attention to Detail: Meticulous organization and accuracy in scheduling, documentation, and data management. * Candidate Engagement: Creating a positive, welcoming, and memorable experience for all candidates, from the first contact through their onboarding. * Collaboration: Working effectively with recruiters, hiring managers, and cross-functional teams (e.g., HR, IT) to keep the hiring process aligned and on track. Your Role: * Interview Scheduling and Logistics: * Coordinate high volume, complex interview schedules (virtual and in-person) across multiple time zones for candidates and interviewers, often involving candidate negotiations. * Manage and confirm all logistical details, including sending clear interview confirmations and acting as the primary point of contact for candidate inquiries. * Candidate Experience: * Maintain timely and professional communication with candidates, ensuring they feel supported, informed and excited about the opportunity. * Gather and track candidate feedback and proactively address any issues to maintain a high-touch, positive experience. * Process and Systems Management: * Ensure data integrity by accurately inputting, updating, and maintaining candidate information within our Applicant Tracking System (ATS - experience with systems like Greenhouse, Lever, or Workday is a plus). * Own the offer generation process, ensuring all documentation is accurate and compliant. * Identify opportunities to streamline existing processes and actively contribute to the development of recruiting operational standards. * Team Collaboration: * Partner closely with recruiters and hiring managers to understand their hiring priorities and capacity. * Coordinate interview team debrief sessions and manage follow-up communication to facilitate timely hiring decisions. * Assist with ad-hoc projects, recruiting events, and reporting as needed. Skills & Requirements: * 2-4 years of experience in a high-volume Recruiting Coordinator, HR Coordinator, or administrative support role, preferably within the technology industry. * Exceptional organizational skills and an obsessive attention to detail. * Demonstrated ability to manage multiple priorities simultaneously in a fast-paced, high-pressure environment. * Excellent written and verbal communication skills; comfortable interacting with candidates at all levels. * Proficiency with calendar management tools (e.g., Google Suite, Outlook) and experience with an ATS. * A proactive, problem-solving mindset with a commitment to operational excellence. * This position is based in our Boca Raton, Florida location, hybrid work schedule. #LI-KM1
    $34k-41k yearly est. Auto-Apply 31d ago
  • Supervisor, Patient Services

    Modernizing Medicine 4.5company rating

    Modernizing Medicine job in Boca Raton, FL

    ModMed is hiring a driven Supervisor, Patient Services to join our positive, passionate, and high-performing RCM BOOST team focused on leading and developing their team to ensure exceptional performance and alignment with the company's mission. This is an exciting opportunity to actively support and coach team members, fostering a positive work environment and culture of high performance by ensuring effective call center operations, analyzing processes, and driving continuous improvement within a fast-paced Healthcare IT company that is truly Modernizing Medicine! Your Role: * Work closely with senior leaders and talent on all aspects of staffing non-exempt team members, including hiring, training, supervision, and preparing and delivering performance reviews. * Prepare performance reports and action plans to meet KPIs by collecting, analyzing, and summarizing data and trends. * Spearhead and lead special projects to support and enhance our patient/client-facing activities, escalations, along with other duties and responsibilities as assigned. * Analyze departmental processes and recommend resolutions based on metrics, trends, and reporting. While developing and implementing strategies to improve call center benchmarks * Serve as a point of contact to ensure internal teams' daily workflow processes are completed and supported, and provide a strong floor presence, all while fostering a positive work environment that maximizes individual and team performance through communication. * Maintains operational consistency and quickly identifies and resolves trouble spots. * Strives to make meaningful and challenging contributions to the betterment of the Patient Services department. * Develop a climate that fosters motivation, encourages participation, and provides opportunities for employee initiative. * Utilize and explore the use of the training curriculum for ways to improve, enhance, and evaluate the onboarding process of the new hire and existing team members. * Effectively make sound decisions and manage diverse personalities with skill. * Develop strong credibility with all levels in the department by taking prompt measures to prevent performance and behavior problems Skills & Requirements: * Bachelor's Degree preferred. * 4+ years of previous healthcare, customer service, and call center supervisory experience. * Strong critical thinking, analytical, and problem-solving skills. * Expert knowledge of the medical billing claims submission process and working with insurance carriers (e.g., Medicare, private HMOs, PPOs). * Intermediate Excel and Word skills, such as the ability to perform basic calculations with formulas and functions, format spreadsheets, visualize data through charts and graphs, and create presentations. * Proven ability to work effectively within a team to create a positive work environment. * A solid professional demeanor is required, such as the ability to remain calm in a demanding call environment. * Strong working knowledge of business software applications, including Google Sheets, Microsoft Word, Excel, and PowerPoint. * High level of competency/Subject Matter Expert in Modernizing Medicine's PM product line (preferred)/or related EHR/EMR systems. * Excellent communication (Verbal/Written) and interpersonal skills #LI-LM1 #REMOTE
    $40k-74k yearly est. Auto-Apply 15d ago
  • Director, Marketing Operations

    Modernizing Medicine 4.5company rating

    Modernizing Medicine job in Boca Raton, FL

    ModMed is hiring a Director of Marketing Operations to lead the operational backbone of our Marketing engine within Revenue Operations. This role is responsible for building a high-performing MarkOps capability that supports predictable, scalable, and data-driven marketing execution. Core responsibilities include campaign operations, marketing automation, lead lifecycle governance, technology management, and ensuring that processes and data flow smoothly across the GTM engine. Reporting to the VP, Revenue Operations, this leader oversees a team focused on operational rigor, accurate data structures, and seamless handoffs across Marketing, Sales Operations, Innovation, and Analytics. The ideal candidate brings a strong background in Marketing Operations leadership, deep experience with marketing automation and lead management, and a proven ability to design and maintain an effective martech ecosystem. The role is also responsible for identifying and applying AI-driven capabilities that improve efficiency, accuracy, and scale across core Marketing Operations workflows. Your Role: Set Direction and Governance * Define the strategy for Marketing Operations and align it with GTM goals. * Establish consistent processes, standards, and operating rhythms that support scale and accuracy. * Drive operational discipline across all MarkOps workflows. Lead Campaign and Automation Execution * Partner with Marketing to translate programs into reliable and well-structured operational plans. * Oversee automation logic, targeting, segmentation, and campaign setup in Pardot. * Maintain QA standards to ensure accurate execution and compliance. * Introduce AI-driven tools that improve campaign production, targeting accuracy, segmentation, and workflow automation. Own Lead Management and Funnel Operations * Define and maintain routing, scoring, lifecycle stages, and related rules. * Partner with Sales Operations to align conversion paths and ensure data quality. * Monitor funnel performance and refine processes to improve speed and predictability. Architect and Rationalize the Martech Stack * Assess the existing martech environment and determine what to keep, remove, or redesign. * Define business and technical requirements for Pardot, Salesforce, and related systems. * Ensure systems support scale, accurate reporting, and long-term GTM needs. Manage and Develop the Team * Provide clear priorities, coaching, and development for the Marketing Operations team. * Build a culture focused on process excellence, data accuracy, and strong collaboration. * Strengthen partnership across Marketing, Sales, Innovation, and Analytics. Partner on Data and Insights * Ensure data structures, tagging, and taxonomy support accurate measurement. * Work with Analytics to validate metrics, support reporting readiness, and apply insights. * Promote strong data hygiene and accountability across GTM. Skills & Requirements: * Bachelor's degree in Marketing, Business, Communications, or related field; Master's degree (MBA or related analytical/marketing discipline) preferred. * Minimum of 8 years of experience in progressive Marketing Operations or Marketing Technology leadership. * Deep hands-on Pardot experience is required. * Experience scaling Marketing Operations within a large enterprise. * Experience in architecting a martech stack and leading tool rationalization. * Strong experience with Salesforce and related platforms such as Demandbase, Clari, and Groove. * Proven ability to design scalable workflows and align processes across Sales and Marketing. * Experience applying AI or advanced automation within Marketing Operations or Revenue Operations. * Experience leading and developing a team in a high-growth environment. * Strong communication, project management, and organizational skills. * High attention to process design, data quality, and operational rigor. * Ability to work Eastern business hours and travel domestically up to 10% percent. #LI-REMOTE #LI-SF1
    $64k-101k yearly est. Auto-Apply 9d ago
  • Job Posting Title Allergy, Asthma, and Immunology Team Lead

    Modernizing Medicine 4.5company rating

    Modernizing Medicine job in Boca Raton, FL

    ModMed is hiring a driven Allergy, Asthma and Immunology Team Lead to join our positive, passionate, and high-performing Medical team focused on bringing a level of clinical insight and understanding to product development, client relations, and sales. This role offers an unparalleled opportunity to work for an innovative health care tech company at the forefront of development - leading the way to the next generation of health care IT. Your Role: * Gather feedback from the Allergy User Community. * Validate feature requirements with Users and Product Development. * Learn how to code software in order to deliver enhancement requests and fix bugs. No prior software coding experience necessary, we can teach you! * Become an escalation for support, account management, and educational needs. * Travel to customer sites. * Work closely with Sales and Marketing to expand product reach through webinars, attendance at clinical conferences, participation in podcasts, blogs, and articles. * Work closely with Customer Success to address User needs. * Required attendance and lead speaker for our annual user group conference (Momentum and Client Advisory Board meetings). * Support the sales organization (making introductions, leading demonstrations). * Host ModMed colleagues during office hours and test new material or workflows in your clinic environment. * Work with the education and implementation team to answer any questions that arise during go-live or client onboarding, which includes the creation of doctor-to-doctor videos/training videos Skills & Requirements: * Board Certified in Asthma, Allergy, and Immunology with at least 1 year of experience working in a private practice using EMA.You are able to make a commitment of 1 days a week. * Travel to Boca Raton for training. * Excellent communication skills. * Willingness to work hard and collaborate in a team environment. * Strong problem-solving skills, adaptable, proactive and willing to take ownership. * Strong commitment to quality and documentation. * Open to using all aspects of the product if not already, PM, Patient Engagement, RCM, AI, Klara - early adopter interest. #LI-KM1 #REMOTE
    $56k-79k yearly est. Auto-Apply 11d ago
  • Security Engineering Intern

    Modmed 4.5company rating

    Modmed job in Boca Raton, FL

    We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who we are: We Are Modernizing Medicine (WAMM)! We're a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed's global headquarters is based in Boca Raton, FL, with a growing office in Hyderabad, India, and a robust remote workforce across the US, Chile, and Germany. ModMed is seeking a Security Engineering Intern to join our Information Security team. In this role, you'll gain hands-on experience with application security tools, processes, and collaboration across engineering teams. This internship provides an opportunity to learn how security is built into every stage of the software development lifecycle while making a meaningful contribution to the protection of our products and customers. What You'll Do: Support onboarding and configuration of security scanning tools such as SAST and SCA. Review scan results, track issues through resolution, and assist developers with remediation. Contribute to documentation and internal training materials on secure coding practices. Participate in threat modeling sessions and document potential risks. Assist with scripting and automation to improve AppSec workflows. Research emerging security topics relevant to ModMed's products and share findings with the team. Attend team meetings and share progress updates on assigned tasks or projects. Skills & Requirements: Pursuing or recently completed a Bachelor's degree in Computer Science, Cybersecurity, Information Security, or a related field. Familiarity with software development and version control systems (e.g., Git). Understanding of secure coding fundamentals and awareness of the OWASP Top 10. Working knowledge of at least one programming language (e.g., Python, Java, or JavaScript). Strong communication, analytical, and problem-solving skills. Interest in application security and willingness to learn in a collaborative environment. Preferred Qualifications: Prior coursework, internship, or project experience related to application security or DevSecOps. Familiarity with vulnerability scanning tools or security automation concepts. #LI-DNI ModMed Benefits Highlight: At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (*************************). Please check senders' email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.
    $44k-54k yearly est. Auto-Apply 32d ago
  • Pre-Sales Solutions Consultant, Clinical

    Modernizing Medicine 4.5company rating

    Modernizing Medicine job in Boca Raton, FL

    ModMed is hiring a Pre-Sales Solutions Consultant, also known internally as a "Solutions Engineer," to showcase the value of our Electronic Health Record software through engaging conversations and impactful solution demonstrations. The primary responsibility of the Solutions Engineer is to advance qualified sales opportunities by ensuring that ModMed solutions effectively address the client's key challenges, help achieve their desired practice outcomes, and deliver value that surpasses competitive offerings. Your Role: * Partner with the ModMed Sales team by providing functional and clinical expertise to our prospects and clients as they evaluate our solutions for their practice. * Conduct clinical discovery sessions and workflow analysis to understand their unique challenges and practice objectives. * Compose and deliver superior onsite and remote product demonstrations of ModMed and partner software solutions to prospective customers. The presentations must articulate the sales message, focus on value, differentiate ModMed, and leave a strong and positive impression with the audience, which will include clinical staff (Physicians, RNs, PAs, MAs, etc.) and other practice leaders. * Conduct onsite clinical workflow analysis and solutions demonstrations/presentations based on observations and understanding of best practices * Provide consistent post-sale support in the form of accurate knowledge transfer to ModMed professional services with the goal of ensuring a smooth pre-sale to post-sale transition and optimal client experience. * Assist in the completion of RFI/RFP/Security Questionnaires required to support the closure of net new opportunities. * Consistently build ModMed solution expertise by maintaining a growth mindset and proactive learning. Appropriately leverage Sr. SE, Sr. SC, and Principal SC team members to accelerate learning of current financial solutions and planned financial product enhancements. * Demonstrate value and discuss the functionality of all ModMed's ancillary products such as Relatient, analytics, and Klara. * Assists with the development of educational and training materials (white papers, internal videos, etc) that will be consumed by all solutions engineers. Additionally, assists the Sr. SE in the creation of and updates to client-facing Consensus videos for their assigned product(s). * Support one-to-many sales and marketing events, both on-site and remotely. Skills & Experience Requirements: * Requires up to 50% domestic travel * Bachelor's degree preferred, with relevant experience considered in lieu of a degree. * 3 years of clinical experience as a Physician Assistant, Registered Nurse, Medical Assistant, Scribe, or other clinical specialist, and/or prior experience with ModMed EHR or competing solutions. * Experience conducting remote presentations (Google Meet, QuickTime, Reflector) * Extensive knowledge of medical practice operational and clinical workflows, along with a strong understanding of healthcare business processes. * Excellent written, verbal, presentation, and interpersonal skills. * Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. * Active listener, adaptable, coachable, and a strong communicator at all levels of the organization. * Naturally curious, engaging, unafraid to ask questions, and passionate about continuous learning and improvement. * Thrive in a fast-paced, dynamic, virtual, and innovative environment. #LI-REMOTE #LI-SF1
    $62k-95k yearly est. Auto-Apply 25d ago
  • Director, Cloud Engineering

    Modernizing Medicine 4.5company rating

    Modernizing Medicine job in Boca Raton, FL

    We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who we are: We Are Modernizing Medicine (WAMM)! We're a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed's global headquarters is based in Boca Raton, FL, with a growing office in Hyderabad, India, and a robust remote workforce across the US, Chile, and Germany. ModMed is seeking an experienced and visionary Director of Cloud Engineering to lead and scale our cloud engineering organization. This strategic leadership role will oversee the development, implementation, and optimization of cloud-native solutions at enterprise scale, with a strong focus on AWS cloud-native architecture, cost optimization, FinOps, observability, and site reliability engineering (SRE). The Director will drive cross-functional collaboration, shape cloud strategy, and ensure the reliability, scalability, and security of our cloud infrastructure to support business growth and innovation. This individual should also possess a solid background in software architecture, product development, and agile practices. This background would enable close collaboration with product and engineering teams to deliver high-quality, scalable solutions with agility and strong technical foundations. NOTE: This role is based at our HQ in Boca Raton, FL. Key Responsibilities: Strategic Leadership and Organizational Management: Provide executive leadership and vision for the cloud engineering organization, scaling the team and capabilities to meet current and future business demands. Develop and execute a comprehensive cloud strategy aligned with company objectives, driving cloud adoption, modernization, and innovation. Lead multiple cloud engineering teams, including managers and senior engineers, fostering a high-performance, inclusive, and collaborative culture. Set clear goals, drive accountability, and ensure ongoing professional development across teams. Cloud Architecture and Engineering Excellence: Oversee the design and implementation of robust, scalable, and secure AWS cloud-native architectures that support business-critical applications. Drive adoption of microservices, serverless, containerized architectures (EKS, ECS), and infrastructure-as-code to improve agility and operational efficiency. Lead efforts in disaster recovery, high availability, and fault-tolerant cloud solutions, ensuring business continuity. Strong SDLC and Engineering Discipline: Champion rigorous software development lifecycle (SDLC) practices to ensure quality, security, and maintainability of cloud applications. Promote a shift-left mentality, integrating testing, security, and compliance early into the development process to detect and resolve issues sooner. Collaborate closely with product and engineering teams to embed automation, continuous testing, and code quality standards throughout the SDLC. Financial Stewardship and Cloud Cost Governance: Own cloud budgeting and financial planning, partnering closely with finance and business stakeholders to implement effective FinOps practices. Champion cost optimization initiatives at scale, driving continuous analysis, rightsizing, and cost-saving opportunities across all cloud environments. Develop and enforce policies for cost allocation, chargeback/showback, and financial accountability within the cloud organization. Operational Excellence and Reliability: Embed a strong SRE mindset across engineering teams to enhance system reliability, performance, and scalability. Establish and track service level objectives (SLOs), service level indicators (SLIs), and error budgets to maintain and improve service quality. Promote and oversee comprehensive observability frameworks using monitoring, logging, and alerting tools to enable proactive incident detection and resolution. DevOps and Automation Leadership: Drive the advancement of DevOps best practices, including continuous integration and delivery (CI/CD), automation, and infrastructure-as-code. Encourage the adoption of cutting-edge cloud automation tools and frameworks to improve deployment velocity and operational consistency. Security, Compliance, and Risk Management: Ensure cloud infrastructure and applications adhere to the highest security standards and regulatory compliance requirements. Lead initiatives for identity and access management, data protection, vulnerability management, and risk mitigation. Cross-Functional Collaboration and Communication: Collaborate closely with product, engineering, IT, and business leadership to align cloud initiatives with organizational priorities. Effectively communicate cloud strategy, risks, and performance metrics to executive leadership and key stakeholders. Represent the cloud engineering organization in company-wide strategic planning and technical forums. Qualifications: Bachelor's or Master's degree in Computer Science, Engineering, or a related field. 10+ years of progressive leadership experience in cloud engineering, with a significant focus on AWS and cloud-native technologies. Proven success managing large, distributed teams and complex cloud initiatives at an enterprise scale. Deep expertise in AWS cloud-native architecture, including serverless, containers, microservices, and infrastructure-as-code. Strong track record of driving FinOps practices, cloud cost governance, and financial accountability. Demonstrated experience embedding SRE principles and establishing observability frameworks at scale. Expertise in DevOps, CI/CD pipelines, cloud security, and compliance frameworks. Extensive experience with robust SDLC implementation and a proactive shift-left approach to quality and security. Solid background in software architecture, product development, and agile methodologies, facilitating effective partnership with product and engineering teams. Strong leadership and team management skills with experience driving cross-functional collaboration. Excellent communication skills and the ability to present technical information to non-technical stakeholders. Preferred Skills: AWS Certified Solutions Architect - Professional or equivalent certifications. Experience with large-scale migrations to cloud-native architectures. Familiarity with enterprise cloud governance frameworks and compliance requirements (e.g., HIPAA, PCI, SOC 2). Expertise with observability tools such as Prometheus, Grafana, DataDog, or equivalent. #LI-DV1 ModMed Benefits Highlight: At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (*************************). Please check senders' email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.
    $115k-157k yearly est. Auto-Apply 60d+ ago
  • Mobile Software Engineer

    Modernizing Medicine 4.5company rating

    Modernizing Medicine job in Boca Raton, FL

    ModMed is hiring a talented Mobile Software Engineer 2 to join our positive, passionate, and high-performing product development team. The ideal candidate will be able to take on multiple projects, working both independently and as part of a team. This role requires experience developing applications using the iOS platform and experience integrating with backend services. Knowledge of Swift, SwiftUI, Clean Architecture, Objective C, and RESTful APIs is required. NOTE: This role is based at our HQ in Boca Raton, FL and is Hybrid (3 days in office / 2 days remote). Your Role: * Develop high quality, well tested, production grade mobile applications. * Work closely with designers and product managers to implement user interfaces. * Maintain and support existing codebases. * Focus on attaining expertise in one or more areas of the codebase. * Self-sufficient in at least one area of the codebase with a high-level understanding of other components. * Provide support for your area including components you may not be familiar with. * Give timely, helpful feedback to peers and managers. * Communicate assumptions and get clarification on tasks to minimize the need for rework. * Solicit feedback from others and eager to find ways to improve. * Understand how your work fits into the larger project and identify issues with requirements. * Capable of prioritizing and completing complex tasks with guidance as part of a team. * Make steady progress without the need for constant feedback from more senior engineers and know when to ask for help if blocked. Skills & Requirements: * Bachelor's degree in Computer Science or related field. * Minimum 2 years of professional software development experience. * Excellent written and verbal communication skills. * Ability to learn quickly and independently. * Deep understanding of iOS. * Experience with Swift, SwiftUI, Clean Architecture, Objective C, and TDD. * Understanding of RESTful APIs. * Experience with continuous integration and continuous deployment techniques. * Detail oriented mindset. * Flexibility to handle shifting priorities. #LI-DV1
    $65k-84k yearly est. Auto-Apply 31d ago
  • Sales Development Representative

    Modernizing Medicine 4.5company rating

    Modernizing Medicine job in Boca Raton, FL

    At ModMed & Klara, we're revolutionizing the healthcare landscape with our innovative technology platforms, creating a brighter future for the industry. Our web and mobile applications are transforming healthcare information technology to increase practice efficiency and improve patient outcomes. We offer end-to-end specialty-specific solutions from practice management, through EMR to Revenue Cycle Management (RCM) and Provider Collaboration that help our clients maximize their efficiencies. As a vital part of our mission, our Sales Development Representatives (SDRs) drive growth both externally by expanding ModMed/Klara's presence within the healthcare sector, and internally by fostering their own professional development. Seize this unique opportunity to join our dynamic team, where you'll make a meaningful impact on healthcare while accelerating your career trajectory in an environment that values innovation, growth, and collaboration. This is a great opportunity to grow your career by learning and developing foundational sales and business skills within a progressive and high-growth company that is truly modernizing medicine! Your Role: Sales Development Representatives are crucial in generating new business for the company by creating market awareness, identifying potential clients, and qualifying leads through inbound and outbound channels. Their primary responsibility is to turn leads into qualified opportunities by partnering with marketing and sales to execute lead-generation phone and email campaigns. They develop relationships with prospects and act as the initial point of contact, working towards scheduling demonstrations for their assigned Regional Sales Managers (RSMs). * Conduct outbound cold calls, develop email campaigns, and use other social mediums, such as LinkedIn, to educate and demonstrate the value of our solutions to prospects * Research target leads and personas and create an analysis of the prospect before handing them off to a Regional Sales Manager(s) or Account Executives * Refine your sales skills, and quickly learn about the healthcare industry and our product offering to effectively communicate the value proposition of our solutions and overcome objections and competitive questions * Follow-up on inbound marketing leads and identify qualified opportunities providing appropriate levels of information at the right time for interested prospects * Maintain detailed and updated documentation and lead management activity using Salesforce.com, SalesLoft/Outreach, and other tools * Consistently achieve qualified opportunity quotas to ensure territory revenue objectives Skills & Requirements: * Bachelor's degree in communications, pre-med, business, marketing, or related degree preferred * 1-2 years of previous professional experience in sales, marketing, communication, or related professions is highly preferred * Experience using the following tools is a plus: CRM, EHR, Salesforce, SalesLoft, Outreach, Zoom Info, G-Suite/Mac * A strong interest in healthcare and developing a career in sales * Polished and engaging communication skills, both written and verbal * Strong problem-solving skills with the ability to overcome objections and think on your feet * Strong planning and organizational skills * Flexible and adaptable with an ability to receive and learn from feedback * Exhibits grit: stick with things until finished, even in the face of adversity, with an ability to bounce back from failure or disappointment * Business acumen and customer orientation: exhibits knowledge of products and customer profiles through proactive research * Collaborative and team-oriented #LI-SM2 #LI-REMOTE
    $40k-55k yearly est. Auto-Apply 60d+ ago

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