Field Service Technician jobs at Modis

Field Services Associate Houston, TX - Onsite Notes: 3 steps interview process (but fast) 1st is virtual with the Manager, 2nd is virtual with the president, 3rd is final on site for about 4 hours. Required Skills and Knowledge • Proven leadership skills • Exceptional attention to detail • Ability to manage multiple projects under strict deadlines • Ability to work well on a team • Exceptional written and verbal skills • Knowledge of and experience with AutoCAD, Revit, Bluebeam, and Microsoft Office Suite • Knowledge of building codes Preferred Skills and Knowledge • Bachelor of Science Degree in Engineering, Construction Science or related field • Previous experience in an MEP construction or consulting environment, for schools • Previous experience in field project management in an MEP consulting environment • Ability to read construction documents, including MEP drawings and specifications • Knowledge of building codes • Knowledge in the construction of power distribution, power and lighting, data networks, telephone and intercom systems, fire alarm systems, security and access control systems, and other standard electrical systems • Knowledge in the construction of HVAC systems, temperature controls, and other standard mechanical systems • Knowledge in the construction of domestic water systems, hot water systems, storm water systems, sanitary waste and vent systems, acid waste systems, fire sprinkler systems, compressed air systems, gas distribution systems and fuel gas systems, and other standard plumbing systems Compensation and Benefits Commensurate with experience Health insurance, 401(k)m, paid holidays and PTO

Ergotron, Inc. is a global leader in designing ergonomic solutions that connect people and technology to enhance human performance, health and happiness. Using the Technology of Movement™, Ergotron builds products and custom solutions that help people feel a new sense of energy in healthcare, industrial and office settings, both at home and on-site. Through its 40-year history, Ergotron has led the industry with innovative, professional-grade products and customer-focused service. The company has earned more than 200 patents and established a growing portfolio of award-winning brands including WorkFit and CareFit™, and patented Constant Force™ and LiFeKinnex™ technologies. Ergotron is headquartered in St. Paul, Minnesota, with a presence in North America, EMEA and Asia Pacific. For more information, please visit ***************** Position Summary: The Field Service Specialist is responsible for providing technical support, installation, maintenance, and repair of Ergotron equipment at customer site. This role requires strong technical skills, excellent customer service, and the ability to troubleshoot and resolve issues in a timely manner. The specialist will work closely with customers to ensure optimal performance and satisfaction with all Ergotron branded products. Position Responsibilities: Perform on-site installations, maintenance, and repairs of Ergotron equipment. Diagnose and troubleshoot equipment malfunctions, providing effective solutions to restore functionality. Fullfill paid for service, including regular inspections and preventive maintenance on equipment to ensure peak performance. Document service visits, including repairs performed and parts used, in the company's service management system. Maintain timely and accurate expense reporting and submissions. Respond to customer inquiries and issues promptly and professionally. If applicable, maintain a well-stocked van inventory of necessary parts and tools for service calls. Effectively manage time tracking as outlined in policy stated in employee resource guide. Travel to customer locations as assigned, travel up to 100% is required. If applicable, assist in managing the relationship with customer for assigned account(s). Responsible for timely and accurate updating of all required systems and programs necessary for sales operations including Salesforce and others as appropriate to ensure customer data is well maintained and documented. Additional duties as requested. Supports “Lean Business Enterprise” initiatives for continuous process improvement and waste elimination. Position Requirements (Knowledge and Experience): Associates of Arts (AA) or Bachelors in BS/BA Degree in Business Administration, Computer Science, or related field preferred. 2-5 years experience in field service or technical support roles. Strong mechanical and electrical troubleshooting skills. Experience with electronic testing equipment (multimeters, etc.) Excellent communication and interpersonal skills. In healthcare environment, required to adhere to all site level vaccine and screening requirements. Ability to work independently and manage time effectively. Proficient in Microsoft Office (including Excel, PowerPoint and Outlook), ERP and Salesforce. Must be able to perform the physical requirements of the job as described to you for the position. Valid driver's license with safe driving record. Benefits: Being able to solve complex problems within a passion-filled environment is rewarded by a comprehensive and competitive benefits package, allowing for work and life balance. At Ergotron, we are committed to moving you forward with leading benefits and reward programs. Beyond a fast-paced, innovative work environment, we offer a comprehensive and competitive pay and benefits package, including but not limited to; medical, dental, vision, life, disability, tuition reimbursement, 401k with match, and an Employee Assistance Program (EAP). We work hard and we recharge. With five weeks of Paid Time Off (PTO), eleven paid holidays and summer hours our employees have ample time throughout the year to spend with family and friends, traveling or relaxing. We are proud to support our employees and their growing families by offering ten weeks of paid maternity leave, four weeks of paid paternity leave, and three days of paid grandparents leave. Both our newest and our most tenured employees are formally recognized. Our career milestones program ensures that our new team members feel welcome and rewards employees at five years, ten years, fifteen years and beyond. ONE Core Values: Customer-Centric Innovation Built to Last Always Improving Integrity

Duties may include, but are not limited to, the following: 1. Test, install, troubleshoot, and maintain desktop hardware and software, such as desktop computers, related peripherals, software applications, and printers. 2. Test, install, troubleshoot, and maintain telecommunication hardware and software, such as desktop phone sets, related peripherals, software applications, and City- approved PDAs and cell phones. 3. Operate, input data, and perform program/procedure maintenance on designated technology systems; provide documentation, testing, implementation, and maintenance; and provide application support as assigned. 4. Interface with end-users; and resolve problems and complaints. 5. Develop lesson plans and assist in training staff in desktop software applications. 6. May provide recommendations on desktop standards, such as hardware and software, and provide technical support for these platforms and applications. 7. Keep current on technical advances in desktop hardware and software related to equipment utilized by the City. 8. Evaluate obsolescence of desktop equipment and recommend replacement when appropriate. 9. Be familiar with fundamental network and network devices, such as printers, PDAs, etc. 10. Transport, install, and configure desktop and technology-related equipment; and maintain departmental equipment inventories. 11. Perform other related duties as assigned. Certification: A+, AND N+ (NETWORK+ CERTIFICATION)

Immediate need for a talented Field Service Technician. This is a 09 months Contract opportunity with long-term potential and is located in Cuero, TX (Onsite). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 25-94801 Pay Range: $22- $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Project focus on upgrading advanced commercial printers at retail locations Duties may include replacing printer parts, paper feed, power supply, changing the print head, changing toner drum, transfer belt, image unit Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems Provide on-site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment Install and remove equipment and systems as required Responsible for day-to-day operation of applications and equipment and serve as a customer contact on technical and service-related problems Ensure that all schedules, transmission, on-line systems, and problems are resolved in an accurate and timely manner Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes Determine the most cost-effective repair / resolution to minimize customer downtime Key Requirements and Technology Experience: Key Skills; Printer experience, Hardware experience Minimum 2 to 3 years of field service experience, specifically in commercial printers required Must be able to do extensive traveling via plane and / or car Must have commercial / large printer experience; Lexmark printer certification nice to have Experience working on commercial printers and have an electronics / mechanical aptitude Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required Working knowledge of the Microsoft Office application suite including MS Outlook Experience with multi-platform Windows O/S required Working knowledge of Rufus, Windows Server imaging, photo printing experience, ability to troubleshoot system connectivity, Windows configuration Ability to work independently in a retail environment Ability to lift up to 50lbs. Excellent customer service skills and professionalism Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality Demonstrated capability to achieve results in a fast-paced, client-driven environment Our client is a leading IT industry , and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Immediate need for a talented Field Service Technician. This is a 06 months contract opportunity with long-term potential and is located in Catskill, NY (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:25-94803 Pay Range: $22 - $22.50/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Project focus on upgrading advanced commercial printers at retail locations. Duties may include replacing printer parts, paper feed, power supply, changing the print head, changing toner drum, transfer belt, image unit. Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems. Provide on-site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment. Install and remove equipment and systems as required. Responsible for day-to-day operation of applications and equipment and serve as a customer contact on technical and service-related problems. Ensure that all schedules, transmission, on-line systems, and problems are resolved in an accurate and timely manner. Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes. Determine the most cost-effective repair / resolution to minimize customer downtime. Key Requirements and Technology Experience: Key Skills; Printer experience, Hardware experience Minimum 2 to 3 years of field service experience, specifically in commercial printers required Must be able to do extensive traveling via plane and / or car Must have commercial / large printer experience; Lexmark printer certification nice to have Experience working on commercial printers and have an electronics / mechanical aptitude Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required Working knowledge of the Microsoft Office application suite including MS Outlook Experience with multi-platform Windows O/S required Working knowledge of Rufus, Windows Server imaging, photo printing experience, ability to troubleshoot system connectivity, Windows configuration Ability to work independently in a retail environment Ability to lift up to 50lbs. Excellent customer service skills and professionalism. Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers. Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality. Demonstrated capability to achieve results in a fast-paced, client-driven environment. Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

School Support Field Technicians @Atlanta,GA *Must be Onsite all 5 days a week *Must be Open to 1099 contracts (NO W2/C2C) School Support Field Technicians are assigned to one or more schools and district locations based on student enrollment and staffing levels. Work is directed by the Lead Field Technician and IT Manager to meet operational needs. The Field Technician will collaborate closely with school leaders, administrative staff, and technology teams to ensure effective and reliable technology support. Scope of Work/Key Responsibilities: Adhere to established standard operating procedures and service level agreements through the following: Maintain exceptional customer service posture at ALL TIMES Build and maintain strong relationships with school leadership and staff (Principals, Assistant Principals, Main Office staff, School Business Managers, Media Specialists) Arrive at the school no less than 30 minutes before the first bell Monitor assigned support tickets for assigned locations; troubleshoot and resolve issues reported Work with Level 3 support and specialized Subject Matter Experts to resolve advanced technical issues. Escalate complex issues to the Lead Field Technician or IT Manager as a first point of contact Support a teaming environment with field support technicians at other schools within your assigned cluster and beyond Perform support activities, including but not limited to: o Maintain and update Chromebook carts for student use o Maintain, update, and troubleshoot interactive whiteboards, panels, and digital signage devices to ensure that they are functioning o Proactively check the status of computer labs & media center computers daily o Ensure standardized test readiness by updating laptop carts and lab equipment o Troubleshoot and/or replace Kronos hardware o Maintain and troubleshoot the location Marquee signs o Troubleshoot and resolve minor wireless and network issues o Install OS updates and patches on Apple, Chromebooks, and Windows-based PC devices o Install, configure, and support printing devices. o Maintain accurate asset assignment in Incident IQ. o Maintain clean work areas and workspaces, including MDF/IDF closets o Coordinate removal of obsolete equipment as required o Collaborate with the school's designated Technology Point of Contact (POC) to support the one-to-one student device program. o Meet with onsite vendors as required to support L3 teams o Assist with deployment of new equipment o Check monitoring tools for any school outages (wireless AP, switches, Kronos clocks) Provide support for IT projects and AV events at assigned schools Document all tickets, troubleshooting steps, and resolutions in Incident IQ for accountability, audits, and knowledge base development. Record and submit checklists or other documentation as required for upward reporting and accountability Attend mandatory monthly professional development meetings Retrieve and return parts, devices, and other items as needed from and to the APS IT Warehouse Perform other duties as assigned. Skills and Qualifications: 3+ years of work experience minimum A+ Certification REQUIRED Strong customer service skills Strong oral and written communication skills Prior experience with desk-side and break/fix support is a MUST Prior mobile device support experience: Chromebooks, iPads, mac OS, and iOS is a MUST Proficient in understanding network infrastructure and wireless support Familiarity with ticketing systems (Incident IQ) preferred Experience in an educational environment is a plus Must pass a fingerprint background check Must be authorized to work in the United States Valid driver's license and reliable personal transportation required Personal Attributes: Must be punctual, present, and visible throughout the workday Creative, curious, analytical, enthusiastic, and display strong attention to detail Ability to work independently and effectively on tight deadlines, as necessary Excellent command of the English language Exceptional customer service skills, including the ability to interact professionally with a diverse group of customers Positive and productive team player Desire to learn new skills as technology evolves Business casual attire (i.e., no sweat pants or jeans with holes; sneakers/basketball shoes allowed) Neat and clean appearance to include personal hygiene Education/Training: Minimum of an Associate degree (preferred) A+ Certification 3+ years of experience in field tech support. An equivalent combination of education and experience will be considered Best Regards. Sara RG, DRS IT Solutions, Inc 28175 Haggerty Road, Novi, MI 48377 (C) ************ EXT -4 ***********************

Full time under W2 Onsite Role Pay Rate: $19 - $20.50 an hr Schedule: Mondays - Fridays, 8AM to 5PM Technical work as Windows 11 installation technician for - New PC setup (Windows 11, M365, MS MFA, Data Transfer, additional software installation) - Recovery of returned PCs (cleaning, minor repairs, asset management) - Inventory management of returned PCs and newly ordered PCs - Facilitation of PC repairs of returned PCs where needed and in alignment with PC Lifecycle Service guidelines (warranty repairs via HP) - End of life processing of PCs at the end of lease / lifecycle in alignment with PC Lifecycle Service guidelines (return of hardware to HP) - User interaction during PC setup / redeployment / retirement

Immediate need for a talented Field Support Technician. This is a 12 Months Contract opportunity with long-term potential and is located in Norfolk, NE (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:25-94364 Pay Range: $21 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Project focus on upgrading advanced commercial printers at retail locations Duties may include replacing printer parts, paper feed, power supply, changing the print head, changing toner drum, transfer belt, image unit Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems Provide on-site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment Install and remove equipment and systems as required Responsible for day-to-day operation of applications and equipment and serve as a customer contact on technical and service-related problems Ensure that all schedules, transmission, on-line systems, and problems are resolved in an accurate and timely manner Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes Determine the most cost-effective repair / resolution to minimize customer downtime. Key Requirements and Technology Experience: Key skills; Printers, commercial/large printer experience Minimum 2 to 3 years of field service experience, specifically in commercial printers required Must be able to do extensive traveling via plane and / or car Must have commercial / large printer experience; Lexmark printer certification nice to have Experience working on commercial printers and have an electronics / mechanical aptitude Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required Working knowledge of the Microsoft Office application suite including MS Outlook Experience with multi-platform Windows O/S required Working knowledge of Rufus, Windows Server imaging, photo printing experience, ability to troubleshoot system connectivity, Windows configuration Ability to work independently in a retail environment Ability to lift up to 50lbs. Excellent customer service skills and professionalism Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality Demonstrated capability to achieve results in a fast-paced, client-driven environment Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

As an Engineering Technician, you'll assemble and maintain test systems, support vehicle engineering tests, and collaborate with engineers and technicians to ensure high-quality results. Responsibilities Wiring, low voltage (12v) Maintain and troubleshoot test equipment to minimize downtime. Assemble mechanical structures and prototype wiring per documentation. Perform light fabrication using machining, shop, and hand tools. Document faults, maintenance, and upgrades. Support vehicle tests such as powertrain durability, endurance, transmission abuse, and environmental systems. Transport vehicles and equipment; assist with test prep and driving on tracks and public roads. Communicate issues and provide feedback on equipment and test performance. Maintain a clean, safe workspace and follow safety regulations. Minimum Qualifications 3+ years of hands-on technical/wiring experience. Strong mechanical assembly and troubleshooting skills. Ability to lift 45 lbs and use hand tools. Excellent communication and organizational skills. Preferred Qualifications Experience with electrical harnesses and cable connections. Familiarity with hazardous material handling. Knowledge of CAN/LIN protocols. Experience with Jira, SharePoint, and Confluence. Background in vehicle systems-especially electric vehicles-or robotics. Experience with Advanced Driver Assistance Systems (ADAS) and thermal systems. Rate: $35-$40/hr

IDR is seeking a Field Support Engineer to join one of our top clients in New York City. This role is pivotal in supporting and maintaining speed and red-light enforcement systems across North America. As a Field Support Engineer, you will be the technical expert on the ground, ensuring systems are installed, calibrated, and functioning optimally. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today! Position Overview/Responsibilities for the Field Support Engineer: Provide hands-on field support and diagnostics for system deployments, ensuring swift and professional resolution of incidents. Participate in the installation, testing, and calibration of road safety systems, collaborating with partners and local authorities. Deliver technical training and create clear documentation for partners, operators, and client field teams. Manage local spare parts and logistics to ensure high system availability and readiness. Coordinate with international engineering and R&D teams to escalate and resolve technical issues efficiently. Required Skills for Field Support Engineer: Over 10 years of experience in field service or technical support for electronic or industrial systems. Strong diagnostic and repair skills for complex systems, including electronics and IP networking. Proven ability to work autonomously in the field with minimal supervision. Excellent communication skills, capable of training and explaining technical concepts to non-technical users. Willingness to travel across North America and occasionally to France for training and workshops. What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row

Master Technology Group (MTG) specializes in designing, installing, and servicing low-voltage commercial property technologies across local and national markets. The Integrated Security Systems Technician (Traveling) provides customer-focused, workplace technology support to clients, field staff, installation partners, and internal team members. While most support work is performed remotely, occasional on-site assistance may be required locally and nationally. Supported systems are primarily security-related, including video surveillance, access control, intrusion detection, and EAS. Additional support may encompass network programming, fire alarm systems, data infrastructure, AV, and other low-voltage disciplines. An MTG Integrated Security Systems Technician must deliver exceptional customer service and cultivate strong professional relationships with clients, vendors, Local Service Partners (LSPs), and colleagues. This role requires technical proficiency, extensive knowledge of low-voltage systems, excellent organizational and multi-tasking skills, and strong verbal and written communication abilities. Candidates must reside in the Twin Cities area and are expected to perform most of their work from our Eden Prairie, MN office. Periodic job site responsibilities may be required locally and nationally, with travel up to 60% supporting client sites, installations, and service operations. To assist with critical service issues, the role includes on-call duties as part of daily responsibilities, requiring availability after hours on weekdays. Weekend on-call shifts will be rotated on a scheduled basis to ensure support during urgent weekend needs. This position reports to the Manager of Technical Services. KEY DUTIES AND RESPONSIBILITIES Support customers, coordinators, field technicians, and project managers with technical advice, troubleshooting, and resource allocation Collaborate with Business Development and Operations to provide pre-sales and post-sales support for MTG solutions and systems Deliver remote and hands-on training to field personnel to ensure compliance with all applicable codes, client specifications, and MTG's quality standards Serve as an escalation point for troubleshooting, programming, maintaining, and servicing client systems Pre-program, build, and stage equipment for installation when practical, to streamline on-site setup Provide remote and on-site programming and commissioning for client systems Conduct remote and on-site quality assurance audits to verify system performance and installation standards Assist installation, service, and coordination teams with technical planning, issue resolution, and commissioning, ensuring systems operate as intended and meet MTG quality standards Provide user training to client representatives Provide technical training to field personnel and colleagues Contribute to continuous improvement initiatives by providing feedback to management on processes, efficiency, and client satisfaction Deliver outstanding customer service and build strong, professional relationships with clients, vendors, partners, and colleagues Other duties to support the company vision and goals as requested QUALIFICATIONS Minimum of 5 years of field experience installing, configuring, programming, and servicing video, access control, and intrusion systems Field experience with low-voltage cabling, data infrastructure, fire alarms, EAS, DAS, AV, and other workplace technology systems is advantageous Proven ability to design, configure, and program a variety of security-related systems Demonstrated experience in delivering user training to client representatives and technical training to field personnel Industry certifications such as MN Power Limited Technician (PLT), NICET Video Security Systems Technician, ESA certifications, or equivalent are preferred Manufacturer certifications such as Axis Network Video, Milestone, Genetec, Exacq, Bosch, KeyScan, Avigilon, Lenel S2, March Networks, or Open Options are preferred Strong interest and motivation to pursue ongoing education and additional certifications Solid familiarity with the National Electrical Code (NEC) Ability to meet travel and on-call requirements for the position Excellent time management and organizational skills Strong problem-solving and decision-making capabilities Ability to multitask effectively in a fast-paced, multi-project environment Proficiency in Windows-based computer environments, including MS Office (Outlook, Excel, Word) and other standard software Excellent written and verbal communication skills PERFORMANCE MEASUREMENTS Demonstrates a clear understanding of the key duties and responsibilities of the position Shows enthusiasm and effort to perform all aspects of the role effectively Exhibits competence and capability to execute key duties and responsibilities efficiently Consistently meets expected standards of quality and customer satisfaction Completes assigned tasks promptly and adheres to project deadlines Represents MTG in a professional manner at all times, embodying the company's standards of conduct Demonstrates sound decision-making through practical analysis, effective problem-solving, and good judgment Maintains effective working relationships and collaborates well within a team environment Communicates clearly and professionally, both verbally and in writing, including emails, reports, and correspondence Demonstrates reliability through consistent attendance, punctuality, and timely completion of tasks Embodies MTG's Core Values: People First: Demonstrates humility, helpfulness, and genuine care for others Above and Beyond: Exhibits a “whatever it takes” mindset, actively contributing beyond minimum expectations Sense of Urgency: Responds promptly and diligently to organizational and client needs Team Player: Demonstrates respect, support, and collaboration, sharing expertise generously Do the Right Thing: Operates with honesty, integrity, transparency, and strong ethical standards COMPENSATION AND BENEFITS Base Salary $85,000 - $110,000+ DOQ Car Allowance Phone Stipend Medical, Dental & Vision Insurance 401k Match PTO Nice Healthcare Life Insurance - Company-provided STD / LTD - Company-provided Employee Referral Bonus Development Opportunities

Duration: 03 Months (Possibility of extension/conversion based on performance and budget) Client: One of the largest Data Storage Devices manufacturers in the US We are looking for a Technician who will conduct complex troubleshooting and repair of down equipment to root cause in a timely and efficient manner. Duties: Perform scheduled and unscheduled maintenance on equipment. Provide solutions when repeated problems and equipment deficiencies occur. Perform preventative maintenance in accordance with PM specifications and applicable safety procedures. Thoroughly and accurately document corrective actions of equipment problems and repairs performed. Work on assignments that may be routine, semi-routine, or highly complex in nature where judgement and analysis are required in solving problems. Assist with regular production tasks if needed. Continuously improve required skill sets through formal training or through resolving issues while on the job. Qualifications: Minimum AA Degree Electronics, Computer Engineering or equivalent combination of education and experience. Certificate from vocational or trade school in computer technology, computer hardware/software maintenance or combination of education and experience. Minimum 6+ years of recent experience supporting and repairing assembly or test equipment. Advanced skills in Microsoft OS, Word, Excel, Outlook and PowerPoint. Must have good manual dexterity for assembling, adjusting, or repairing fine mechanical or electronic parts and using basic hand tools. Preferred: Previous experience with Hard Disk Drive Clean Room Tooling and Test Equipment. Electrical, mechanical and software troubleshooting with emphasis on software log analysis.

World Wide Technology is looking for a Data Center Technician. This role is part of WWT's Strategic Resourcing services and is a contract role. The candidate will be supporting a WWT customer and will be employed by one of WWT's preferred partners. The partner will provide full compensation and benefit information prior to employment with the partner. Job Description: Title: Data Center Technician Location: Roanoke, TX Available Shift:7 PM - 5 AM CST Wednesday, Thursday, Friday, Saturday Duration: 12 Months Contract Designation: Full Time Contingent - Contractors will be eligible for WWT's Full Time Employee Benefits Package including Medical, Vision, Dental, PTO, Paid Holidays, and more. Rate/Salary: $35/hr. Responsibilities: Infrastructure Management: Deploy, configure, and maintain server hardware, storage, and networking equipment in the data center. Perform routine hardware and software maintenance, upgrades, and patches. Monitoring and Troubleshooting: Monitor data center performance and respond to alerts promptly. Identify and troubleshoot hardware, network, and system issues to ensure optimal performance. Security and Compliance: Implement and enforce security measures to safeguard data center assets. Ensure compliance with industry standards and best practices. Documentation: Maintain accurate and up-to-date documentation of data center configurations, processes, and procedures. Qualifications: Proven experience in data center operations and infrastructure management. Strong knowledge of server hardware, storage systems, and networking protocols. Proficient in troubleshooting hardware and software issues. Familiarity with virtualization technologies. Understanding of security best practices and compliance standards. Excellent documentation and communication skills. Ability to work in a fast-paced and collaborative environment. World Wide Technology is looking for a Data Center Technician. This role is part of WWT's Strategic Resourcing services and is a contract role. The candidate will be supporting a WWT customer and will be employed by one of WWT's preferred partners. The partner will provide full compensation and benefit information prior to employment with the partner. Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current pay range for this position is $30 to $35 hourly. Actual pay will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs, and will be set by your employer. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in base pay. If you have any questions or concerns about this posting, please email ****************** within 5 days of posting.

Our large financial/banking client is currently seeking a Datacenter Technician This is a contract to hire role that must be done onsite on in the southwest Racine area W2 only, no C2C or third parties. This job will have the following responsibilities: Coordinate with Data Center and Field Site teams, Facilities, and contractors to successfully execute structured cabling builds Work with design team to develop timely project specific specification and scope documentation, including floor plans, pathway and rack layouts, rack elevations, cable schedules, and bill of materials for all ISP and OSP cabling Coordinate infrastructure technologies (AV, Network, Voice, IP security systems) for Enterprise Facilities driven projects Collaborate with internal stakeholders to deliver designs, meeting capacity and network requirements and go-live timelines Qualifications & Requirements: Experience designing, deploying and maintaining complex data center environments (new facility, major facility renovations/expansions) Understanding of indoor/outdoor cable plants, including copper cabling, long range/short range fiber optic cabling Knowledge of information technology infrastructure components (LAN/WAN/SAN, firewalls, Wintel/Lintel/UNIX servers, storage, roll-on equipment, wireless, DAS) Data center and/or networking industry certifications preferred

Please note that this role requires candidates to be based in or near Grand Rapids, Minnesota. At VC3, we don't just solve IT problems - we own them. We serve hundreds of municipalities and organizations across the United States and Canada, bringing IT to the people who need it most. We believe in earning trust, having a growth mindset, and delivering excellence every single time. We're a team of doers, builders, and tech whisperers who live by 4 core values: Go Beyond | Own It | Be Curious| Serve as One We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar. The Impact you will have: In this role, you'll provide hands-on support at client sites, resolving technical issues across hardware, software and networks. You will ensure client success through timely resolution and consistent communication. You will understand and follow the VC3 Way, our set of standards and processes to ensure a predictable result for the customer. VC3 will provide mileage reimbursement per our policy. * Drive to client sites as scheduled while adhering to appointment schedules and promptly communicating any delays to the Service Coordinator * Install and set up new computer hardware, software and peripherals * Troubleshoot and resolve onsite issues related to workstations and printers * Collaborate with VC3 technical staff as onsite support for connectivity issues including ISPs, wireless networks, DHCP, DNS, and remote access technologies including VPN, RDS and Citrix * Educate and guide VC3 clients on technical standards and best practices * Identify recurring issues and initiate problem tickets for them * Make recommendations to the VC3 team for improvements of supported hardware and software * Maintain accurate and real time timesheets, record complete and accurate notes of troubleshooting and communication with clients * Participate in the on-call rotation (1 week every 3-4 months) * Additional duties as assigned * Full-time access to a vehicle, a valid driver's license, and no driving restrictions. Business class insurance for the vehicle if residing in Canada * Technical Experience: Familiarity with troubleshooting, system operations, or related technical tasks. * Networking Knowledge: Understanding of basic networking concepts and protocols. * Mechanical Aptitude: Interest in mechanical systems and a passion for hands-on problem-solving. * Go Beyond - you take that extra step to create moments that are unexpected but appreciated. * Own It - You have the courage to do what's right, the resolve to take responsibility, and the grit to cross the finish line. * Be Curious - You challenge the status quo and aim for continuous improvement and constant learning. * Serve as One - You believe that together, we are greater than the sum of our individuals, and that teamwork is essential to success.

Job DescriptionDescriptionAt VC3, we don't just solve IT problems - we own them. We serve hundreds of municipalities and organizations across the United States and Canada, bringing IT to the people who need it most. We believe in earning trust, having a growth mindset, and delivering excellence every single time. We're a team of doers, builders, and tech whisperers who live by 4 core values: Go Beyond | Own It | Be Curious| Serve as One We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar. The Impact you will have: In this role, you'll provide hands-on support at client sites, resolving technical issues across hardware, software and networks. You will ensure client success through timely resolution and consistent communication. You will understand and follow the VC3 Way, our set of standards and processes to ensure a predictable result for the customer. What you will be doing: Drive to client sites as scheduled while adhering to appointment schedules and promptly communicating any delays to the Service Coordinator Install and set up new computer hardware, software and peripherals Troubleshoot and resolve onsite issues related to workstations and printers Collaborate with VC3 technical staff as onsite support for connectivity issues including ISPs, wireless networks, DHCP, DNS, and remote access technologies including VPN, RDS and Citrix Educate and guide VC3 clients on technical standards and best practices Identify recurring issues and initiate problem tickets for them Make recommendations to the VC3 team for improvements of supported hardware and software Maintain accurate and real time timesheets, record complete and accurate notes of troubleshooting and communication with clients Participate in the on-call rotation (1 week every 3-4 months) Additional duties as assigned The tools you bring: Full-time access to a vehicle, a valid driver's license, and no driving restrictions. Business class insurance for the vehicle if residing in Canada 2 years of relevant technical experience OR 1 year experience in Service Technician I or II roles at VC3 2 years experience managing: Windows Client Operating Sytems (10,11), Microsoft/Office 365, Virus and Security, TCP/IP, DHCP, and DNS Go Beyond - you take that extra step to create moments that are unexpected but appreciated. Own It - You have the courage to do what's right, the resolve to take responsibility, and the grit to cross the finish line. Be Curious - You challenge the status quo and aim for continuous improvement and constant learning. Serve as One - You believe that together, we are greater than the sum of our individuals, and that teamwork is essential to success. What's in it for you: Flexibility- We're remote-first, but not remote-only. Some roles include an onsite component, depending on team needs. We aim to give you the flexibility to do your best work, plus company-paid time off to help you thrive in work and in life. Well-being & Support - Caring for our team goes beyond the workday. We offer a range of benefits to support your overall well-being, from mental health and leave support through our Employee and Family Assistance Program, to financial wellness through company-matched 401(k)/RRSP plans. Whether it's today's needs or tomorrow's goals, we've got you covered. Grow with Us - Whether you're just getting started or ready to take the next step, we are committed to investing in your growth. We offer structured development through our Leadership Academy, monthly learning sessions, mentorship programs, learning reimbursements, internal career fairs, job shadowing, and personalized career-pathing to support internal mobility. People-First Culture - We live our values, support each other, and create a space where everyone belongs. We have a common goal of doing work that matters, with autonomy, recognition, and a mission to serve those who serve. Transparent Leadership - From open communication to clear company goals, our leaders are involved, and our managers are here to support your growth every step of the way. Applicant selected will be subject to a criminal and department of motor vehicles background checks and must meet Criminal Justice Information Systems (CJIS) requirements post-employment Thank you for your interest in VC3. We appreciate all applications; however, only those candidates selected for an interview will be contacted. Learn more about VC3 by visiting our website and follow us on LinkedIn to stay informed! Want to know more about what it's like to be a Field Engineer? Take a look here!

Job DescriptionDescriptionPlease note that this role requires candidates to be based in or near Grand Rapids, Minnesota. At VC3, we don't just solve IT problems - we own them. We serve hundreds of municipalities and organizations across the United States and Canada, bringing IT to the people who need it most. We believe in earning trust, having a growth mindset, and delivering excellence every single time. We're a team of doers, builders, and tech whisperers who live by 4 core values: Go Beyond | Own It | Be Curious| Serve as One We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar. The Impact you will have: In this role, you'll provide hands-on support at client sites, resolving technical issues across hardware, software and networks. You will ensure client success through timely resolution and consistent communication. You will understand and follow the VC3 Way, our set of standards and processes to ensure a predictable result for the customer. VC3 will provide mileage reimbursement per our policy. What you will be doing: Drive to client sites as scheduled while adhering to appointment schedules and promptly communicating any delays to the Service Coordinator Install and set up new computer hardware, software and peripherals Troubleshoot and resolve onsite issues related to workstations and printers Collaborate with VC3 technical staff as onsite support for connectivity issues including ISPs, wireless networks, DHCP, DNS, and remote access technologies including VPN, RDS and Citrix Educate and guide VC3 clients on technical standards and best practices Identify recurring issues and initiate problem tickets for them Make recommendations to the VC3 team for improvements of supported hardware and software Maintain accurate and real time timesheets, record complete and accurate notes of troubleshooting and communication with clients Participate in the on-call rotation (1 week every 3-4 months) Additional duties as assigned The tools you bring: Full-time access to a vehicle, a valid driver's license, and no driving restrictions. Business class insurance for the vehicle if residing in Canada Technical Experience: Familiarity with troubleshooting, system operations, or related technical tasks. Networking Knowledge: Understanding of basic networking concepts and protocols. Mechanical Aptitude: Interest in mechanical systems and a passion for hands-on problem-solving. Go Beyond - you take that extra step to create moments that are unexpected but appreciated. Own It - You have the courage to do what's right, the resolve to take responsibility, and the grit to cross the finish line. Be Curious - You challenge the status quo and aim for continuous improvement and constant learning. Serve as One - You believe that together, we are greater than the sum of our individuals, and that teamwork is essential to success. What's in it for you: Flexibility- We're remote-first, but not remote-only. Some roles include an onsite component, depending on team needs. We aim to give you the flexibility to do your best work, plus company-paid time off to help you thrive in work and in life. Well-being & Support - Caring for our team goes beyond the workday. We offer a range of benefits to support your overall well-being, from mental health and leave support through our Employee and Family Assistance Program, to financial wellness through company-matched 401(k)/RRSP plans. Whether it's today's needs or tomorrow's goals, we've got you covered. Grow with Us - Whether you're just getting started or ready to take the next step, we are committed to investing in your growth. We offer structured development through our Leadership Academy, monthly learning sessions, mentorship programs, learning reimbursements, internal career fairs, job shadowing, and personalized career-pathing to support internal mobility. People-First Culture - We live our values, support each other, and create a space where everyone belongs. We have a common goal of doing work that matters, with autonomy, recognition, and a mission to serve those who serve. Transparent Leadership - From open communication to clear company goals, our leaders are involved, and our managers are here to support your growth every step of the way. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education and work location. Pay Transparency: $45,200.00 - $52, 700.00 USD Applicant selected will be subject to a criminal and department of motor vehicles background checks and must meet Criminal Justice Information Systems (CJIS) requirements post-employment Thank you for your interest in VC3. We appreciate all applications; however, only those candidates selected for an interview will be contacted. Learn more about VC3 by visiting our website and follow us on LinkedIn to stay informed! Want to know more about what it's like to be a Field Engineer? Take a look here!

Please note that this role requires candidates to be based in the Sacramento, California area. At VC3, we don't just solve IT problems - we own them. We serve hundreds of municipalities and organizations across the United States and Canada, bringing IT to the people who need it most. We believe in earning trust, having a growth mindset, and delivering excellence every single time. We're a team of doers, builders, and tech whisperers who live by 4 core values: Go Beyond | Own It | Be Curious| Serve as One We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar. The Impact you will have: In this role, you'll provide hands-on support at client sites, resolving technical issues across hardware, software and networks. You will ensure client success through timely resolution and consistent communication. You will understand and follow the VC3 Way, our set of standards and processes to ensure a predictable result for the customer. VC3 will provide mileage reimbursement per our policy. * Drive to client sites as scheduled while adhering to appointment schedules and promptly communicating any delays to the Service Coordinator * Install and set up new computer hardware, software and peripherals * Troubleshoot and resolve onsite issues related to workstations and printers * Collaborate with VC3 technical staff as onsite support for connectivity issues including ISPs, wireless networks, DHCP, DNS, and remote access technologies including VPN, RDS and Citrix * Educate and guide VC3 clients on technical standards and best practices * Identify recurring issues and initiate problem tickets for them * Make recommendations to the VC3 team for improvements of supported hardware and software * Maintain accurate and real time timesheets, record complete and accurate notes of troubleshooting and communication with clients * Participate in the on-call rotation (1 week every 3-4 months) * Additional duties as assigned * Full-time access to a vehicle, a valid driver's license, and no driving restrictions. Business class insurance for the vehicle if residing in Canada * 2 years of relevant technical experience OR 1 year experience in Service Technician I or II roles at VC3 * 2 years experience managing: Windows Client Operating Sytems (10,11), Microsoft/Office 365, Virus and Security, TCP/IP, DHCP, and DNS * Go Beyond - you take that extra step to create moments that are unexpected but appreciated. * Own It - You have the courage to do what's right, the resolve to take responsibility, and the grit to cross the finish line. * Be Curious - You challenge the status quo and aim for continuous improvement and constant learning. * Serve as One - You believe that together, we are greater than the sum of our individuals, and that teamwork is essential to success.

Job DescriptionDescriptionPlease note that this role requires candidates to be based in the Sacramento, California area. At VC3, we don't just solve IT problems - we own them. We serve hundreds of municipalities and organizations across the United States and Canada, bringing IT to the people who need it most. We believe in earning trust, having a growth mindset, and delivering excellence every single time. We're a team of doers, builders, and tech whisperers who live by 4 core values: Go Beyond | Own It | Be Curious| Serve as One We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar. The Impact you will have: In this role, you'll provide hands-on support at client sites, resolving technical issues across hardware, software and networks. You will ensure client success through timely resolution and consistent communication. You will understand and follow the VC3 Way, our set of standards and processes to ensure a predictable result for the customer. VC3 will provide mileage reimbursement per our policy. What you will be doing: Drive to client sites as scheduled while adhering to appointment schedules and promptly communicating any delays to the Service Coordinator Install and set up new computer hardware, software and peripherals Troubleshoot and resolve onsite issues related to workstations and printers Collaborate with VC3 technical staff as onsite support for connectivity issues including ISPs, wireless networks, DHCP, DNS, and remote access technologies including VPN, RDS and Citrix Educate and guide VC3 clients on technical standards and best practices Identify recurring issues and initiate problem tickets for them Make recommendations to the VC3 team for improvements of supported hardware and software Maintain accurate and real time timesheets, record complete and accurate notes of troubleshooting and communication with clients Participate in the on-call rotation (1 week every 3-4 months) Additional duties as assigned The tools you bring: Full-time access to a vehicle, a valid driver's license, and no driving restrictions. Business class insurance for the vehicle if residing in Canada 2 years of relevant technical experience OR 1 year experience in Service Technician I or II roles at VC3 2 years experience managing: Windows Client Operating Sytems (10,11), Microsoft/Office 365, Virus and Security, TCP/IP, DHCP, and DNS Go Beyond - you take that extra step to create moments that are unexpected but appreciated. Own It - You have the courage to do what's right, the resolve to take responsibility, and the grit to cross the finish line. Be Curious - You challenge the status quo and aim for continuous improvement and constant learning. Serve as One - You believe that together, we are greater than the sum of our individuals, and that teamwork is essential to success. What's in it for you: Flexibility- We're remote-first, but not remote-only. Some roles include an onsite component, depending on team needs. We aim to give you the flexibility to do your best work, plus company-paid time off to help you thrive in work and in life. Well-being & Support - Caring for our team goes beyond the workday. We offer a range of benefits to support your overall well-being, from mental health and leave support through our Employee and Family Assistance Program, to financial wellness through company-matched 401(k)/RRSP plans. Whether it's today's needs or tomorrow's goals, we've got you covered. Grow with Us - Whether you're just getting started or ready to take the next step, we are committed to investing in your growth. We offer structured development through our Leadership Academy, monthly learning sessions, mentorship programs, learning reimbursements, internal career fairs, job shadowing, and personalized career-pathing to support internal mobility. People-First Culture - We live our values, support each other, and create a space where everyone belongs. We have a common goal of doing work that matters, with autonomy, recognition, and a mission to serve those who serve. Transparent Leadership - From open communication to clear company goals, our leaders are involved, and our managers are here to support your growth every step of the way. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education and work location. Pay Transparency: $45,200.00 - $52, 700.00 USD Applicant selected will be subject to a criminal and department of motor vehicles background checks and must meet Criminal Justice Information Systems (CJIS) requirements post-employment Thank you for your interest in VC3. We appreciate all applications; however, only those candidates selected for an interview will be contacted. Learn more about VC3 by visiting our website and follow us on LinkedIn to stay informed! Want to know more about what it's like to be a Field Engineer? Take a look here!