JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for providing superior customer service via phone and other electronic means.
Primary Duties and Responsibilities: includes but not limited to:
* Answers and processes all incoming communications with internal and external guests
* Facilitates processes and creates reservations for Hotel, Events, Restaurants and other amenities in accordance with our criteria, established by Revenue Management department
* Evaluates player ratings to determine access and availability of marketing promotions
* Utilizes cross and up-sell techniques to generate additional revenue for designated products, services or amenities
* Assists members of the Executive Host and Player Development departments with retrieving customer information, creating VIP reservations and issuing complimentary offers
* Troubleshoots guest issues with online logins for MyMoheganSun.com and gaming accounts
* Knowledge of all aspects of the Momentum program and promotes the benefits to transient guests
* High level knowledge of property information including events, promotions, operational procedures, etc.
* Communicates with multiple departments to resolve guest questions and issues via telephone and email
Secondary Duties and Responsibilities:
* Assists other related departments in additional overflow duties
* Provides correct property information
* Distributes arena and special event tickets
* Captures and records after-call reason codes to track types of calls received when required
* Responsible for communicating any system or equipment issues that could impact job productivity or performance
* Attends quarterly department meetings
Minimum Education and Qualifications
* High School Diploma or equivalent
* Previous experience in a Contact Center, Marketing, Special Events, Hotel Operations, Box Office/Arena Club Operations or related customer service position
* Basic knowledge of Microsoft Office and navigating the internet
* Intermediate knowledge on how to download and login to an app
* Basic technology troubleshooting skills
* Excellent verbal communication skills and can write professionally
Competencies: Incumbent will master the following competencies while in this position:
* Strong written and verbal communication skills
* Internal training and techniques
* Mohegan Sun's sales techniques
* Effective listening skills that support effective customer service techniques
* Will have in depth knowledge off Call Center applications as well as the gaming and reservation systems, SharePoint, Strivacity, Workday, and EZ Links
Training Requirements:
* Must complete the Mohegan Sun Reservationist training course
* Knowledge of GUI, ACSC, LMS, Passkey, Avatar, ACT, Artics, GHS, Stricacity, SharePoint, and Finesse
* Annual HR, Compliance, and Cyber Security training
Physical Demands and Work Environment:
* Office work environment
* Fast-pace call center
* Must be able to sit and stand for extended periods of time
* Must be able to work various shifts and flexible hours
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary.
Work Shift:
Regular
Knock, knock. Hear that sound? That's opportunity!
.
Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.
$28k-32k yearly est. Auto-Apply 8d ago
Looking for a job?
Let Zippia find it for you.
Box Office Ticket Agent
Mohegan Sun 3.6
Mohegan Sun job in Oxoboxo River, CT
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for both ticket and gift card sales for the property, while providing superior customer service.
Primary Duties and Responsibilities: includes but not limited to:
* Sells ticket via walk up and over the phone
* Processes gift card transactions via walk up, over the phone and via Mohegansun.com online store
Secondary Duties and Responsibilities:
* Distributes will call for all ticketed events
* Helps support related in-house departments, as needed
* Maintains confidentiality in regards to event and guest information
Minimum Education and Qualifications:
* Previous money handling experience
* Must be familiar with a computer
Competencies: Incumbent will master the following competencies while in this position:
* Able to read, understand and communicate all necessary information
* Excellent guest service skills
Training Requirements:
* Knowledge of the Mohegan Sun gift card database system
* Proficiency in Box Office ticketing software and other applicable computer programs
Physical Demands and Work Environment:
* Must be able to adapt to a high energy environment that is constantly changing
* Must be able to sit and stand for extended periods of time
* Must be able to lift up to 30 lbs.
* Must be able to work long hours, nights, weekends and holidays, as assigned
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.
#JoinOurWinningTeam
Work Shift:
Regular
Knock, knock. Hear that sound? That's opportunity!
.
Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.
$27k-32k yearly est. Auto-Apply 16d ago
Guest Room Attendant
Mohegan Sun 3.6
Mohegan Sun job in Oxoboxo River, CT
is responsible for the overall cleanliness of the hotel guest rooms. Primary Duties and Responsibilities: includes but not limited to: * Responsible for making beds, cleaning bathrooms and floors, vacuuming, dusting and replenishing of fresh linens and amenities
* Arranges all toiletries and bedroom amenities to pre-set standards
* Maintains assigned cleaning equipment and tools
* Keeps carts, linen racks and equipment neat and orderly
* Reports unusual conditions, maintenance problems and repairs to a Housekeeping Supervisor
* Follows established chemical and key control procedures
Secondary Duties and Responsibilities:
* Maintains cleanliness and supply inventory in storage areas on the floors
* Assists with recycling efforts
Minimum Education and Qualifications:
* Previous cleaning experience or the ability to use cleaning equipment and supplies
* Must be able to communicate effectively in English
Competencies: Incumbent will master the following competencies while in this position:
* Knowledge of Expresso paging/reporting system
* Maintains an average room inspection score of 90% or higher
* Ability to complete a fourteen credit quota within an eight hour shift
Training Requirements:
* Cleans guest rooms and maintains cleaning equipment according to department standards
* Knowledge of regulatory safety practices on MSDS, OSHA regulations, Hazardous Communication and Blood borne pathogens
* Understanding of the phone system that informs the Housekeeping Supervisor the room is clean
Physical Demands and Work Environment:
* Must be able to stand for long periods of time with frequent reaching, lifting and bending
* Must be able to lift up to 25 lbs.
* Must be able to work various shifts and flexible hours
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.
Work Shift:
Regular
Knock, knock. Hear that sound? That's opportunity!
.
Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.
$24k-31k yearly est. Auto-Apply 51d ago
National Sales Manager
Mohegan Sun 3.6
Mohegan Sun job in Oxoboxo River, CT
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for effectively soliciting and becoming familiar with all accounts within the assigned market segments and/or geographic territory to drive group room nights for positive revenue impact.
Primary Duties and Responsibilities: includes but not limited to:
* Captures small to medium size group business from assigned market segments and/or geographic territory to surpass revenue expectations of hotel and individual revenue goals
* Initiates and follows-up on assigned leads
* Maintains and participates in active sales solicitation program
* Monitors production of all top accounts and evaluates trends within assigned markets
* Participates in key industry organizations and client events and attends assigned tradeshows
* Invites customers for entertainment and site inspection purposes
* Is an advocate of the company's Mission, Vision and Values on a consistent basis
Secondary Duties and Responsibilities:
* Builds effective relationships with internal and external groups to achieve revenue and operational goals
Minimum Education and Qualifications:
* Bachelors' Degree in Hotel Administration, Marketing, Business, Finance or a related field
* Five years of experience in hotel and/or catering sales
* Knowledge of Delphi required, knowledge of Knowland is preferred
* In lieu of a degree and previously mentioned experience, 10 years of experience in hotel and/or catering sales
Competencies: Incumbent will master the following competencies while in this position:
* Excellent communication and organizational skills
* Excellent presentation and interpersonal skills
* Proficient in Word, Excel and PowerPoint
* Ability to establish action plans and goals
* Basic understanding of Mohegan Sun budget process
* Overall understanding of revenue management and its utilization to drive bottom line profit
* Possesses sound business judgment, a high degree of personal motivation and a very strong work ethic
* Ability to effectively and strategically manage business segments of responsibility to protect primary revenue stream that comes from gaming
* Ability to handle, anticipate, prevent, identify and solve problems, as necessary
* Thorough understanding of the Mohegan Tribal Employment Rights Ordinance (TERO) as it relates to employment
Training Requirements:
* Knowledge of Mohegan Sun corporate and department policies and procedures
* Must complete the Core Manager Training course
* Knowledge Meeting Matrix, LMS and Passkey systems
* Safety and Fire Training
* SMART alcohol awareness
* Pursuit of learning and self-development opportunities to enhance personal and professional growth
Physical Demands and Work Environment:
* Office work environment
* Overnight travel is required
* Must be able to stand and/or walk for extended periods of time
* Must be able to work various shifts and flexible hours
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.
Work Shift:
Regular
Knock, knock. Hear that sound? That's opportunity!
.
Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.
$107k-136k yearly est. Auto-Apply 60d+ ago
Connecticut Sun Seasonal Intern
Mohegan Sun 3.6
Mohegan Sun job in Oxoboxo River, CT
We are seeking energetic, responsible interns to join our organization. Learn more about what opportunities are waiting for you at our various properties. This position is responsible for performing one or more disciplines within the Connecticut Sun and New England Black Wolves organization: Marketing and Promotions, Public and Community Relations, Video and Graphic Design, Sales and Service and/or Video Coordination.
Primary Duties and Responsibilities: includes but not limited to:
Marketing and Promotions:
* Serves as an ambassador for the Connecticut Sun and New England Black Wolves at home games as well as outside events
* Assists with contests and promotions at home games
* Interacts with current and potential fans and provides information on collateral and ticketing options
Public and Community Relations:
* Assists with compiling statistical packets, handling credential requests and supplying content for the website and social media channels
* Organizes and tracks donation requests
* Accompanies players and staff to community appearances
Video and Graphic Design:
* Creates digital content including highlights, features and other content for in-game elements and social media channels
* Assists in the design of team collateral materials as well as web and social graphics
* On-camera opportunities
Sales and Service:
* Generates leads for all ticket packages through research and cold calls
* Provides potential fans with information collateral
* Provides customer service to fans on game days and at events
Video Coordinator:
* Works with the staff to download, cut and distribute game film from the WNBA video database
* Utilizes Sports Code, Synergy, Just Play and Fast Draw to break down game film, creates edits and assists the coaching staff in the creation and distribution of scouting reports and playbooks
Secondary Duties and Responsibilities:
* Job shadows other areas of the department during downtime
* Participates in team meetings and provides feedback
* Responds to staff and manager inquiries in a timely manner
Minimum Education and Qualifications:
* High School Diploma or equivalent
* Enrollment in or a recent graduate of an accredited college or university and majoring or minoring in a department related field
* Excellent communication skills, is enthusiastic, detailed oriented and able to multi-task
* Knowledge of Microsoft Office Suite
Competencies: Incumbent will master the following competencies while in this position:
* Provides superb customer service
* Good organizational skills
Training Requirements:
* Varies depending on job assignment
Physical Demands and Work Environment:
* May be working in an office work environment
* May be required to sit in front of a computer screen for extended periods of time
* May be required to work on the casino floor with smoke, loud noises and low lighting
* May be required to lift up to 50 lbs.
* May be required to stand or walk for extended periods of time
* Must be able to work various shifts and flexible hours
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary.
Submit your resume today!
$29k-35k yearly est. Auto-Apply 6d ago
Central Plant Operations/Millwright - Overnight Shift
Mohegan Sun 3.6
Mohegan Sun job in Oxoboxo River, CT
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for the operation, maintenance and repair of steam boilers, chillers, appurtenant and ancillary equipment, piping and HVAC systems in the Central Plant and the entire facility.
Primary Duties and Responsibilities: includes but not limited to:
* Ensures the timely repair and maintenance of all related systems
* Assists with preventative maintenance records for all equipment
* Safe operation of all associated systems
Secondary Duties and Responsibilities:
* Accomplishes other service work, as directed
* Contributes to the cleanliness of work area
Minimum Education and Qualifications:
* Four years experience as a Stationary Engineer, central plant operator or millwright in large boiler plant over 1,000 BHP and 3,600 tons of air-conditioning large boiler plant over 1,000 BHP and 3,600 tons of air-conditioning
* Must have and maintain an active OE-2, S-2 or S-1 State of Connecticut Occupational License
* Minimum Type 1 and 2 EPA Refrigerant Recovery Certification
* Must be able to read, troubleshoot, and work from blueprints, piping diagrams and schematics
* Must be able to show initiative and respond to various situations without direction
Competencies: Incumbent will master the following competencies while in this position:
* Sound working knowledge of occupational hazards and safety requirements
* An understanding of the methods, materials, tools and practices used in central plant maintenance and operations
* Familiarity with running building management systems
* Good written and verbal communication skills
Training Requirements:
* Must be able to pass both the written and verbal technical proficiency test and demonstrate the skills necessary to perform job functions
* OSHA lockout / Tag out procedures
* Spill Prevention Control and countermeasure training
* Respirator trained and fit tested
* Man lift training, (scissor and boom lift)
* Forklift training
* Confined space training
* Fall protection
* Responsible to learn all departmental rules and regulations
Physical Demands and Work Environment:
* Must be able to lift 50 lbs., bend, stoop, reach and climb a ladder
* Must be able to work in extreme hot and cold environments
* Must be able to work in a smoking environment
* Must be able to work various shifts and flexible hours
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary.
Work Shift:
Regular
Knock, knock. Hear that sound? That's opportunity!
.
Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.
$55k-71k yearly est. Auto-Apply 60d+ ago
Busser - Beauty & Essex
Mohegan Sun 3.6
Mohegan Sun job in Oxoboxo River, CT
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for assisting the Floor & Cocktail Servers in steps of guest service, resets tables in a speedy, professional and effective manner. Interacting with the dining room/lounge guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.
Primary Duties and Responsibilities: includes but not limited to:
* Maintains professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.
* Anticipates and accommodate the needs of the guests.
* Maintains the general cleanliness and orderliness of the tables.
* Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, servers, managers and chefs.
* Delivers, fills, re-fills water, as requested by guests and/or directed by servers.
* Clears and resets tables, cleans table area, including banquettes, during service.
* Helps ensure guest satisfaction through active participation in service.
* Maintains general cleanliness of stations and entire venue.
* Complies with Department of Health and company sanitation standards.
* Properly sets-up floor and side stations, performs side-work and other opening/closing procedures as directed by management, including:
* Makes sure all tables and chairs/banquettes are clean and free of debris
* Sets tables with proper settings
* Wipes down chairs, tables and banquettes
* Stocks side-stations with prescribed supplies
* Performs opening side-work as prescribed
* Performs closing side-work as prescribed
* Participates in, when available, marking tables for upcoming courses (apps, entrees, desserts).
* Attends and participates in daily pre-service meetings.
Secondary Duties and Responsibilities:
* Participates in any training sessions or departmental meetings.
* Reports all breakage, damage of equipment or furniture immediately to management.
* Learns by listening, observing other team members and sharing knowledge while leading by example.
* Portrays a positive and professional attitude.
* Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments.
* Works as part of a team and provides help and support to all fellow team members.
Minimum Education and Qualifications:
* Previous hospitality experience.
* Previous busser experience.
* Experience in a high-volume restaurant/nightclub/lounge.
Competencies: Incumbent will master the following competencies while in this position:
* Knowledge of Mohegan Sun corporate and department policies and procedures
Training Requirements:
* Tao Group Hospitality in-venue busser training.
Physical Demands and Work Environment:
* Must be able to stand, lift and bend for extended periods of time.
* Must be able to bend and lift to 50 lbs.
* Role may include job duties or tasks requiring repetitive motion.
* Exposure to hot kitchen elements or cleaning materials.
* Must be able to work and remain focused in a fast-paced and ever-changing environment.
* Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary.
Work Shift:
Regular
Knock, knock. Hear that sound? That's opportunity!
.
Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.
$23k-30k yearly est. Auto-Apply 49d ago
Front Window Cashier
Mohegan Sun 3.6
Mohegan Sun job in Oxoboxo River, CT
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE is responsible for providing cashiering services to customers.
Primary Duties and Responsibilities: includes but not limited to:
* Sells and redeems chips
* Cashes personal checks and other negotiable instruments
* Processes cash advance transactions
* Issues and redeems markers, front money, safekeeping deposits and withdrawals
* Exchanges foreign currency and processes Western Union checks
* Balances to an impressed amount daily
Secondary Duties and Responsibilities:
* Assists patrons with information and directions
Minimum Education and Qualifications:
* High School Diploma or equivalent
* Must have previous money handling experience
Competencies: Incumbent will master the following competencies while in this position:
* Good communication and organizational skills
* Accurate and timely transactions with patrons
Training Requirements:
* Knowledge of ACSC, Global Cash Access and ERP computer systems
* Knowledge of the casino computer management system
Physical Demands and Work Environment:
* Must be able to work in a smoking environment
* Must be able to lift up to 25 lbs.
* Must be able to stand for extended periods of time
* Must be able to work various shifts and flexible hours
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.
Work Shift:
Regular
Knock, knock. Hear that sound? That's opportunity!
.
Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.
$28k-33k yearly est. Auto-Apply 8d ago
Coat Room Attendant
Mohegan Sun 3.6
Mohegan Sun job in Oxoboxo River, CT
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for accepting and issuing guests coats and packages that are stored in coat check.
Primary Duties and Responsibilities: includes but not limited to:
* Maintains accurate records on the location of all coats and other items stored in coat check
* Assists guests with wheelchairs and motorized scooter rentals, including payments
* Remains visible and ready to serve arriving and departing guests
* Greets guests and offers assistance with their coat room needs
Secondary Duties and Responsibilities:
* Ensures wheelchairs and scooters are clean and in proper working order
* Assists guests with directions and property information, as needed
* Maintains a clean and organized work area
Minimum Education and Qualifications:
* High School Diploma or equivalent
* Previous guest service experience
Competencies: Incumbent will master the following competencies while in this position:
* Good written and verbal communication skills
* Good organizational and multi-tasking skills
Training Requirements:
* Knowledge of the proper procedures required for scooter rentals
* SMART alcohol awareness
Physical Demands and Work Environment:
* Must be able to lift up to 20 lbs.
* Must be able to stand for extended periods of time
* Must be able to work various shifts and flexible hours
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.
Work Shift:
Regular
Knock, knock. Hear that sound? That's opportunity!
.
Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.
$27k-33k yearly est. Auto-Apply 23d ago
Steward
Mohegan Sun 3.6
Mohegan Sun job in Oxoboxo River, CT
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for ensuring that an adequate supply of clean china, glass and silver is available to all outlets.
Primary Duties and Responsibilities: includes but not limited to:
* Properly stores all china, glassware and equipment to prevent damage
* Washes pots, pans and trays
Secondary Duties and Responsibilities:
* Maintains the cleanliness of all food and beverage areas and keeps them free of trash and debris
Minimum Education and Qualifications:
* Previous dishwashing experience
Competencies: Incumbent will master the following competencies while in this position:
* Proper cleaning and storage techniques
Training Requirements:
* Understanding of health and sanitation guidelines
Physical Demands and Work Environment:
* Fast paced kitchen environment
* Must be able to stand for long periods of time with frequent bending and lifting
* Must be able to lift 50 lbs.
* Must be able to work various shifts and flexible hours
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.
Work Shift:
Regular
Knock, knock. Hear that sound? That's opportunity!
.
Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.
$22k-28k yearly est. Auto-Apply 60d+ ago
High Duster - 10
Mohegan Sun 3.6
Mohegan Sun job in Oxoboxo River, CT
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for the cleanliness of all areas throughout the casino that are above eight feet in height.
Primary Duties and Responsibilities: includes but not limited to:
* Cleans walls, ceilings, vents, duct work, support columns, special effect features and all suspended items above eight feet in height throughout the casino
* Inspects and maintains all equipment, safety gear and lifts
Secondary Duties and Responsibilities:
* Obtains proper cleaning equipment and supplies needed to perform the job
* Immediately reports and any accidents or problems to their Supervisor
Minimum Education and Qualifications:
* Ability to work at heights in excess of 100 feet
* Must have a thorough knowledge and certification on various lifts and related equipment
Competencies: Incumbent will master the following competencies while in this position:
* Proper use of chemicals and ability to determine which chemical is appropriate for task
* Understands and practices safe cleaning procedures
Training Requirements:
* Complete EVS Training Module which encompasses proper use of chemicals and safety procedures
* Knowledge of the proper use of various lifts and related equipment
* Biohazard clean-up procedures
Physical Demands and Work Environment:
* Must be able to work in a casino environment with smoke, loud noises and low lighting
* Must be able to lift up to 50 lbs.
* Must be able to work at heights in excess of 100 feet
* Must be able to work various shifts and flexible hours
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.
Work Shift:
Regular
Knock, knock. Hear that sound? That's opportunity!
.
Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.
$36k-41k yearly est. Auto-Apply 19d ago
Surveillance Sys Tech
Foxwoods Resort Casino 4.2
Mashantucket, CT job
Under the supervision of the Surveillance System Lead Tech, the incumbent installs, removes, maintains, services, and repairs surveillance and security IP based closed circuit television equipment. High School diploma or general education (GED) required.
Two (2) years in repairs and trouble shooting of electronic equipment, computers, and IP based CCTV related equipment preferred.
Must be able to operate scissor and boom lifts and conduct work at high elevations.
Knowledge of Microsoft Office software, specifically in Word and Excel applications in a network environment required.
$42k-51k yearly est. 60d+ ago
Entertainment Tech - Lighting
Mohegan Sun 3.6
Mohegan Sun job in Oxoboxo River, CT
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for all aspects of entertainment lighting including drafting plots, doing load-ins, programming and operating a lighting console, doing load-outs, running a crew, being the dimmer tech/power person for shows & events, being a follow spot operator, lighting focus, and doing maintenance on all types of lighting and lighting equipment to be used for all events across property.
Primary Duties and Responsibilities: includes but not limited to:
* Responsible for loading in and loading out shows
* Responsible for running the lighting crew for load-ins & load-outs when assigned as the role of Lighting Designer (LD) or Dimmer Tech/Power Person
* Responsible for creating lighting plots
* Configure and hang trusses and lighting equipment for shows and events
* Set-up/Install portable dimmers, power distribution, data distribution, and monitor for proper operation
* Adhere to all safety protocols and procedures
* Operate lighting control systems
* Design lighting for entertainment and special events
* Build, maintain, and repair: Lighting fixtures/devices, cables and other entertainment electrical equipment
* Set Up & Operate Follow Spots and RoboSpots
Secondary Duties and Responsibilities:
* Operate fork trucks, scissor lifts, and boom lifts
* Casino Lighting Maintenance and Projects
* Entertainment Lighting Installations around property
* Assists with Entertainment production tasks, as needed
* Other duties as assigned
Minimum Education and Qualifications:
* High School Diploma or equivalent
* OR Bachelors Degree with a focus on Theatrical or Entertainment Lighting
* In lieu of a degree, three years of experience working with entertainment or theatrical lighting equipment, lighting consoles, and other related lighting systems may be considered
* Knowledgeable in the operation of professional lighting equipment
* Experience in Live Event, Theatrical, or Architectural lighting design
* Knowledge of Vectorworks or other applicable CAD software
* Knowledge of the GrandMA2/3 or any other applicable entertainment lighting consoles
* Knowledge of temporary power & data distribution for entertainment lighting
Competencies: Incumbent will master the following competencies while in this position:
* Good communication skills
* Good organizational and multi-tasking skills
* Good leadership skills
* Ability to delegate tasks efficiently and effectively
Training Requirements:
* Knowledge of digital and computer-based lighting equipment
* Knowledge of company specific hardware and software
* Must be certified in the operation of fork trucks, motorized pallet jacks, scissor lifts and boom lifts
Physical Demands and Work Environment:
* Must be able to stand, walk, stoop, bend and climb for extended periods of time
* Must be able to climb wire ladders to operate truss mounted follow spots
* Must be able to climb wire ladders to focus lighting on trusses
* Must be able to lift and move all necessary equipment up to 75 lbs.
* Must be able to sit in front of a computer screen for extended periods of time
* Must be able to work in a fast-paced work environment with frequent interruptions
* Must be able to work various shifts and flexible hours
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.
Work Shift:
Regular
Knock, knock. Hear that sound? That's opportunity!
.
Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.
$43k-55k yearly est. Auto-Apply 1d ago
Security Officer - $1000.00 Sign-On Bonus
Foxwoods Resort Casino 4.2
Mashantucket, CT job
Under the direction of the Security Supervisor, the incumbent monitors their assigned area providing exceptional customer service, professionally and courteously providing information and direction to guests and employees, always promoting a positive public image.
Duties include but are not limited to maintaining order, observing for unusual or illegal activities, standing posts or patrolling assigned areas, checking identification of persons attempting to gain access to or are on the gaming floor, reporting persons engaged in suspicious or criminal acts and transferring money, chips and documents between designated locations.
Security Officers are the first responders to incidents on property investigating and documenting the details of the incident including but not limited to altercations, accidents and injuries, customer and employee complaints and damaged or missing property.
Must be 18 years of age and have a High School diploma or general education degree (GED).
One (1) to three (3) months related experience and/or training preferred.
Must successfully complete a math test and a writing sample.
The employee is frequently required to lift up to 50 lbs.
in two hour increments (Chip Transport).
Must bend and lift cash, storage boxes from gaming tables to cart (up to 50 lbs.
).
Must be able to deal with large numbers of guests and remain professional under stressful situations.
Ability to remain calm under pressure.
The environment is that of a casino floor dealing with the general public in a fast paced atmosphere with a moderate amount of noise and smoke.
The employee is frequently exposed to outside weather conditions.
Ability to speak, read, write, and understand English, required.
$31k-37k yearly est. 60d+ ago
Carpenter
Mohegan Sun 3.6
Mohegan Sun job in Oxoboxo River, CT
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for installing, building and maintaining all structural and themeing elements in the facility, as directed by the supervisor.
Primary Duties and Responsibilities: includes but not limited to:
* Sets metal door frames and is responsible for all steel wall construction
* Constructs, laminates and installs cabinets
* Provides building maintenance and repair
* Performs finish work, such as installing interior and exterior trim
Secondary Duties and Responsibilities:
* Provides general building repair and maintenance
* Responsible for all department logs and labor recording pertinent to the day-to-day job duties
* Maintains a clean and safe work environment
Minimum Education and Qualifications:
* High School Diploma or equivalent
* Four years of commercial carpentry experience
* Thorough knowledge of all phases of cabinet construction and lamination
* Must be familiar with the safe and effective use of all types of power tools
* Must have experience with setting metal door frames and steel wall construction
Competencies: Incumbent will master the following competencies while in this position:
.
* Basic knowledge of the safe and effective use of all types of power tools
* Ability to interpret and follow carpentry instructions and specifications such as blueprints, manuals, sketches and work orders
* Measures and accurately calculates dimensions
Training Requirements:
* Respirator training and fit tested
* Man lift training (scissor and boom lift)
* Forklift training
* Fall training
Physical Demands and Work Environment:
* Must be able to work in a smoking environment as well as various weather conditions including extreme hot and cold
* Must be able to lift up to 50 lbs.
* Must be able to bend, stoop and climb a ladder
* Ability to wear a breathing mask
* Must be able to work various shifts and flexible hours
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.
Work Shift:
Regular
Knock, knock. Hear that sound? That's opportunity!
.
Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.
$48k-62k yearly est. Auto-Apply 60d+ ago
Convention Services Manager
Mohegan Sun 3.6
Mohegan Sun job in Oxoboxo River, CT
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position effectively manages and services groups of varying size for the successful execution of all details, to blow away the customer while also effectively adding to Mohegan Sun's bottom line performance.
Primary Duties and Responsibilities: includes but not limited to:
* Responsible for planning, up-selling and detailing of events from pre to post convention
* Coordinating customer expectations, goals & objectives which include: food & beverage, sleeping accommodations, transportation, audio visual, banquet room sets, entertainment, décor, billing, recreation and any special needs a group may require and communicating these requirements with all related departments
* Reviews and communicates details of contracts, prepares Banquet Event Orders (BEOs) and Group Specification Guidelines (group resumes)
* Manages space requirements, guestroom blocks, scheduling, ordering of equipment and billing instructions
* Attends all scheduled departmental and event related meetings
* Provides customers with creative suggestions for innovative room sets, menus and event production
* Initiates and follows up on assigned leads
* Maintains and participates in an active sales solicitation program
* Surpasses assigned revenue goals
* Monitors production of all top accounts and drives food and beverage and other revenue increases
* Invites customers for entertainment, planning and site inspection purposes
* Is an advocate of the company's Mission, Vision and Core Values on a consistent basis
Secondary Duties and Responsibilities:
* Builds effective relationships with internal and external groups to achieve revenue and operational goals
* Participates in key industry organizations and client events, and attends assigned tradeshows
Minimum Education and Qualifications:
* Bachelors' Degree in Hospitality, Business Administration or a related field preferred
* Three years of experience in convention services or catering sales for a hotel with no less than 500 rooms
* Must have experience developing and maintaining business contracts, including the ability to evaluate, decipher contract details and support and maintain the integrity of the contacts
Competencies: Incumbent will master the following competencies while in this position:
* Excellent communication and organizational skills
* Excellent presentation and interpersonal skills
* Basic understanding of Mohegan Sun budget process
* Possesses sound business judgment, a high degree of personal motivation and a very strong work ethic
* Proficient in Word and Excel
* Ability to effectively and strategically manage business segments of responsibility to protect primary revenue stream that comes from gaming
* Overall understanding of revenue management and its utilization to drive bottom line profit
* Ability to handle problems, including anticipating, preventing, identifying and solving them
* Thorough understanding of the Mohegan Tribal Employment Rights Ordinance (TERO) as it relates to employment
Training Requirements:
* Knowledge of Mohegan Sun corporate and department policies and procedures
* Must complete the Core Manager Training course
* Pursuit of learning and self-development opportunities to enhance personal and professional growth
* Advanced knowledge of Delphi, Meeting Matrix, LMS and Passkey systems
* Safety and Fire Training
* SMART alcohol awareness
Physical Demands and Work Environment:
* Travel may be required
* Must be able to stand and/or walk for extended periods of time
* Must be able to work various shifts and flexible hours
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.
Work Shift:
Regular
Knock, knock. Hear that sound? That's opportunity!
.
Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.
$50k-62k yearly est. Auto-Apply 60d+ ago
Traffic Controller
Mohegan Sun 3.6
Mohegan Sun job in Oxoboxo River, CT
This position is responsible for directing vehicular traffic throughout the property including self-parking garage, employee parking areas and surface parking lots. Primary Duties and Responsibilities: includes but not limited to: * Shuttles valet attendants and other employees, as needed
* Assists guests and employees with jumps starts, lockouts and other various vehicle issues
* Assists with helicopter landings and departures
Secondary Duties and Responsibilities:
* Fills propane tanks, ticket level reminders and supplies, as needed
* Maintains and organizes various work and storage areas
* Moves cones, barriers, scooters and wheelchairs to various locations, as needed
Minimum Education and Qualifications:
* High School Diploma or equivalent
* Must have a valid driver's license or a CDL Class B license with Passenger and Air Brake Endorsements and be insurable through the company carrier
Competencies: Incumbent will master the following competencies while in this position:
* Good written and verbal communication skills
* Good organizational and multi-tasking skills
* Ability to operate various types of vehicles, including manual transmissions and control vehicular traffic
* Self motivated and able to work with little or no supervision
Training Requirements:
* Knowledge of Ascent and EmpowerTime systems
* SMART alcohol awareness
Physical Demands and Work Environment:
* Must be able to lift up to 30 lbs.
* Must be able to stand for extended periods of time
* Must be able to work outdoors in all types of weather conditions
* Must be able to regularly visit all work areas in Transportation
* Must be able to work various shifts and flexible hours
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.
Work Shift:
Regular
Knock, knock. Hear that sound? That's opportunity!
.
Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.
$37k-48k yearly est. Auto-Apply 41d ago
Restaurant Attendant - Room Service
Mohegan Sun 3.6
Mohegan Sun job in Oxoboxo River, CT
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for replenishing table supplies, removing dirty dishes and re-setting tables according to department policies, procedures and steps of service.
Primary Duties and Responsibilities: includes but not limited to:
* Assists Food Servers in serving, pre-bussing and cleaning tables
* Prepares and breaks down service stations in accordance with dining room standards
* Stocks and maintains all established par levels of china, glass, silver and restaurant supplies
Secondary Duties and Responsibilities:
* Assists in the delivery of food, beverage and supplies to the restaurant to increase efficiency
* Assists in maintaining the cleanliness of the outlet
* Assists in opening and closing duties including arranging the room, setting tables and preparing for special events
Minimum Education and Qualifications:
* Previous guest service experience
Competencies: Incumbent will master the following competencies while in this position:
* Strong organizational and multi-tasking skills
* Knowledge of outlet steps and standards of service
* Proper table maintenance
* Thorough knowledge of ice handling procedures as well as health and sanitation guidelines
Training Requirements:
* Outlet-specific standard operating procedures
Physical Demands and Work Environment:
* Must be able to lift full trays of up to 50 lbs.
* Must be able to stand, bend and walk for extended periods of time
* Must be able to work in a fast paced environment with frequent interruptions
* Must be able to work various shifts and flexible hours
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.
Work Shift:
Regular
Knock, knock. Hear that sound? That's opportunity!
.
Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.
$31k-40k yearly est. Auto-Apply 2d ago
Banker
Mohegan Sun 3.6
Mohegan Sun job in Oxoboxo River, CT
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE is responsible for reconciling and securing all items maintained in assigned bank.
Primary Duties and Responsibilities: includes but not limited to:
* Reconciles customer accounts for issuance and redemption of markers, front money, safekeeping returns and write-offs
* Processes transfers to and from the Fill and Main banks, while taking in the money from the table and bill validator drops
* Prepares fills and credits for table games and processes Dealer's tokes
* Prepares the daily deposit with negotiable instruments and cash and accompanies deposits for pick-up
Secondary Duties and Responsibilities:
* Encodes markers for daily deposits
* Rotates chips on a daily basis
Minimum Education and Qualifications:
* High School Diploma or equivalent
* Must have previous money handling experience
Competencies: Incumbent will master the following competencies while in this position:
* Good written and verbal communication skills
* Good organizational skills
* Knowledge of all the specialized banks, front window areas and pits
Training Requirements:
* Knowledge of the casino computer management system
Physical Demands and Work Environment:
* Must be able to work in a smoking environment
* Must be able to stand for extended periods of time
* Must be able to lift up to 25 lbs.
* Must be able to work various shifts and flexible hours
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.
Work Shift:
Regular
Knock, knock. Hear that sound? That's opportunity!
.
Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.
$34k-41k yearly est. Auto-Apply 6d ago
Dealer School - Black Jack/Novelty Games - Classes begin March 2, 2026 (See posting for further details)
Foxwoods Resort Casino 4.2
Mashantucket, CT job
Under the direction of a Floor Supervisor, the incumbent operates and conducts the game assigned in accordance with the Mashantucket Pequot Gaming procedures and internal controls and the rules and procedures of the assigned game. High school diploma or GED preferred. Gaming school certificate or successful completion of dealing audition required. This is an entry-level position. Must possess excellent communication and interpersonal skills. Must be able to calculate mathematical computations quickly and accurately. Must be team-oriented. Must be able to work any shift, work weekends, work all holidays, and work on peak business dates. While performing the duties of this job, the employee must be able to stand or sit for long periods of time. (Must be able to stand for one hour period with a twenty minute break.) The employee frequently is required to stand and walk. Frequent leaning, upper and lower arm reaching and slight bending at the waist.
Part-time positions and must be flexible to all shifts
Class are unpaid and no cost to attend
Class Dates Monday 3/2 for 10 weeks ending on Friday 5/8.
Class Sessions Mon. - Thurs. 3 ½ hours each day
Class Times 9 a.m - 12:30 p.m. 1 p.m. - 4:30 p.m. 5:30 p.m. to 9 p.m. (Class sizes are limited)
Friday's will be make-up and/ or practice days
Foxwoods Orientation - (Mandatory) Monday 5/11 8 a.m. to 4 p.m. & Tuesday 5/12 8 a.m. to 1:30 p.m.
Requirements: Must be 18 to attain a State Gaming License. Must successfully pass a math test, a chip identification color-blind test, and complete and pass ALL required training.
Selected candidates will be called for Informational Interviewing/Hiring Events scheduled for February.
Zippia gives an in-depth look into the details of Mohegan Sun, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Mohegan Sun. The employee data is based on information from people who have self-reported their past or current employments at Mohegan Sun. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Mohegan Sun. The data presented on this page does not represent the view of Mohegan Sun and its employees or that of Zippia.
Mohegan Sun may also be known as or be related to Mohegan Sun, Mohegan Sun Inc and Mohegan Tribal Gaming Authority.