Momentum Telecom jobs in Birmingham, AL - 6540 jobs

SUMMARY RESPONSIBILITIES The Manager of Wholesale Account Management is responsible for leading a group of Account Managers focused on relationship development and achievement of financial goals within our reseller account base. This position will regularly communicate with our customers to ensure we're delivering solutions and an overall experience that meets customers expectations. Essential Duties * Annual in-person business review meeting with each Top 25 account, oversee completion of action items from each meeting * Attend 5 in-person meetings annually with each Account Manager, use in-person meeting checklist to provide feedback to AM following each meeting * Live contact each quarter with all accounts billing over $1,000/month * Analyze performance to budget and create plans for high growth and underperforming accounts * Lead customer communication for accounts requesting/needing escalation above Account Manager. Assist with internal leadership communication to overcome challenges Account Managers are facing. * Schedule recurring weekly 1-1 with each Account Manager to discuss account strategy, upcoming renewals, jeopardy accounts, monthly calls/Activities, escalations and any other items Account Manager may need assistance with. Track all discussion topics and action items with weekly updates through closure in a spreadsheet tracker. * Work with Account Managers for early identification of red flags for accounts in jeopardy of leaving, use SWAT process to manage these accounts * Keep track of account contract end dates, discuss strategy for each account with Account Manager and ensure timely conversation with customers. * Design training plan for new hire employment with 30/60/90 day goals and reviews, schedule recurring meetings with new hire for first 90 days to track progress and closely discuss customer requests and strategy, regularly join customer calls over first six months and shadow first five in-person customer meetings to take place within first six months of employment * Perform other duties as assigned Are you a fit? * Very organized, highly skilled at multi-tasking, thrives in a fast-paced environment * Remain focused and calm during stressful situations * Meet all deadlines for yourself & ensure each Account Manager does the same * Ability to motivate others to consistently achieve team goals * Plans and carries out responsibilities with minimal direction and provides updates to internal stakeholders along the way * Excel at problem solving with a focus on providing a superior customer experience * Extremely detail oriented * Must have the ability to use a computer, associated software products (i.e. Microsoft Word, Excel, PowerPoint, Outlook) and the Internet; experience using Salesforce.com is preferred * Clearly communicate expectations and requirements to team and address in a timely manner all performance concerns * Demonstrated history of developing relationships with C -level professionals * Excellent communication skills including written communication, speaking and presentation development and delivery * Ability to accommodate 20% travel * Attendance is essential, employee must be setup in office daily from 8am - 5pm and always reachable during those hours Requirements * Bachelor's Degree (preferred) * 3yrs in the CCaaS/UCaaS working with Wholesale accounts * 2yrs management experience with an Account Management team Other Employee must be available to work overtime as required, be able to travel for conferences, seminars, and other off-site functions and must adhere to Company policies and procedures. Regular attendance is essential (i.e. is consistently at work and on time). This job description is not intended to be all inclusive, and the employee will also be required to perform other reasonably related duties and tasks, in accordance with business needs, as assigned by the immediate supervisor and other management personnel.

A leading telecommunications solutions provider seeks a Principal Consultant in Data & AI to partner with C-level stakeholders and deliver innovative AI solutions. The role focuses on defining AI strategies, leading customer engagements, and ensuring compliance with data regulations. Ideal candidates should have a strong background in LLMs, ML Ops, and telecommunications. This position is based in East Coast US or Plano, TX with remote flexibility. #J-18808-Ljbffr

Executive Assistant to the CEO (Austin, TX) Wi-Fi Alliance is the worldwide network of companies that brings you Wi-Fi . Our vision is to connect everyone and everything, everywhere. Behind Wi-Fi's worldwide ubiquity and accessibility is Wi-Fi Alliance - the trusted leader for the Wi-Fi industry for 25 years. Among associations, we are widely regarded as the gold standard for identifying market needs and aligning our work to deliver on those opportunities. Wi-Fi Alliance eliminates barriers around technology adoption that would otherwise limit the potential of Wi-Fi, setting a benchmark for Wi-Fi excellence that users, industries, and governments trust. Our organization has proven its ability to accelerate adoption and time to market for Wi-Fi technologies. Wi-Fi Alliance offers a collaborative environment where our members actively identify emerging requirements and work together to bring technologies and solutions rapidly to market. Wi-Fi Alliance is the forum where industry problems are solved, and where challenges are anticipated and solutions are identified before issues ever reach Wi-Fi devices. Wi-Fi Alliance removes obstacles to success, allowing our members to leverage our proven processes and focus their attention on technology innovation. In all we do, we are deeply invested in the long-term success of Wi-Fi and our members. Wi-Fi Alliance work includes the development of Wi-Fi technologies, requirements, and programs that promote a robust global Wi-Fi ecosystem. We are strong advocates in preserving unlicensed spectrum for Wi-Fi and are active in industry thought leadership and global marketing. Wi-Fi Alliance seeks an Executive Assistant to the CEO to provide high-level administrative and operational support. This role requires a proactive, organized professional who can manage multiple priorities, maintain strict confidentiality, and ensure smooth communication across teams, board members, and external stakeholders. The Executive Assistant acts as a gatekeeper and liaison, enabling the CEO to focus on strategic initiatives. The ideal candidate thrives in a fast-paced environment, demonstrates professionalism and attention to detail, and anticipates needs before they arise. Duties Maintain the CEO's complex calendar, prioritizing competing demands Schedule Domestic and International travel for the CEO, process travel and expense reimbursement requests Assist the Board of Directors with scheduling and other administrative needs, such as drafting and publishing meeting minutes Ensure the CEO remains informed of significant dates and events, such as project timelines, travel requirements, and other critical information Plan and coordinate Executive Team offsite meetings and associated activities Perform special projects as assigned Experience 5-7 years of executive support experience supporting C-suite or high-level executives Experience providing support to a Board of Directors, preferred Event planning experience, preferred General knowledge of Technology Industry and/or Trade Association operations and governance, preferred Proficient knowledge of MS Office Suite (Word, Excel, PowerPoint, Outlook, SharePoint, Teams), video conferencing tools (Zoom), and Web applications Familiarity with CRM (Salesforce), Concur (Expense Reporting) and Association Management systems (Causeway), preferred Skills/Behaviors Exceptional calendar management, including complex scheduling, prioritization, and resolving conflicts proactively Strong travel planning skills (domestic and international), including detailed itineraries, logistics coordination, and contingency planning High-level meeting coordination: agendas, materials preparation, minutes, follow-up tracking Demonstrates exceptional attention to detail, ensuring all correspondence, documents, and deliverables are accurate, complete, and error-free Ability to anticipate needs, identify gaps, and recommend improvements without prompting Clear, concise written and verbal communication tailored to audience and context Professional, polished, and diplomatic in all interactions with internal and external stakeholders Strong follow-through: ensures commitments are tracked and completed on time Strong digital literacy and willingness to learn new systems quickly Maintains composure and professionalism in high-pressure or fast-changing situations. Demonstrates confidentiality, integrity, and sound judgment at all times Proactive, resourceful, and solutions-focused Consistently demonstrates a positive, service-oriented mindset Education and other requirements Bachelor's degree in Business Administration, communications, or related field preferred Ability to work more than 40 hours weekly, evenings and weekends at times General knowledge of Technology Industry and/or Trade Association operations and governance, preferred Position is located in Austin, TX, must live within reasonable commuting distance to our office. No relocation is available Compensation Competitive compensation, benefits package, retirement (401k) plan with employer matching, PTO and fitness allowance. Wi-Fi Alliance staff travel all over the world to engage with members, partners, and government - a unique opportunity to gain international experience and witness the global impact of Wi-Fi. If you have the talent and skills to be incredibly successful as an Executive Assistant to the CEO and as a member of our team, we want to hear from you. To be considered for this role, please forward your resume and a cover letter outlining your interest, including your salary requirements, to ****************. To learn more about Wi-Fi Alliance, please visit our website at ************** Wi-Fi Alliance participates in E-Verify. For more information, please refer to ********************* About Wi-Fi Alliance | ************* Wi-Fi Alliance is the worldwide network of companies that brings you Wi-Fi . Members of our collaboration forum come together from across the Wi-Fi ecosystem with the shared vision to connect everyone and everything, everywhere, while providing the best possible user experience. Since 2000, Wi-Fi Alliance has completed more than 85,000 Wi-Fi certifications. The Wi-Fi CERTIFIED™ seal of approval designates products with proven interoperability, backward compatibility, and the highest industry-standard security protections in place. Today, Wi-Fi carries more than half of the Internet's traffic in an ever-expanding variety of applications. Wi-Fi Alliance continues to drive the adoption and evolution of Wi-Fi, which billions of people rely on every day. Follow Wi-Fi Alliance: wi-fi.org/beacon wi-fi.org/signal facebook.com/wificertified twitter.com/wifialliance linkedin.com/company/wi-fi-alliance youtube.com/WiFiAlliance © 2025 Wi-Fi Alliance. All rights reserved. Wi-Fi , Wi-Fi CERTIFIED , Wi-Fi Alliance , the Wi-Fi logo, the Wi-Fi CERTIFIED logo, and other marks are trademarks of Wi-Fi Alliance.

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Eastern Operations General Manager Hydraulics Full Time Senior Management Houston, TX, US 4 days ago Requisition ID: 1281 Job Title: Eastern Operations General Manager Hydraulics Supervisory Area: Includes Louisiana Gulf Coast, East Coast and Upriver. The General Manager is responsible for overseeing all hydraulic operations within the assigned region. Key duties include reviewing quotes, monitoring ongoing projects, and managing change orders for each location. The role also involves coordinating employee training and certification programs to ensure compliance and skill development. Providing exceptional customer support is a critical component of this position. Primary Duties and Responsibilities: Review and approve quotes to ensure accuracy and alignment with project requirements. Provide support to local branches, assisting with technical and operational challenges. Deliver technical expertise to resolve complex hydraulic issues and guide project execution. Address manpower concerns, including resource allocation and staffing needs. Coordinate and oversee training programs to maintain compliance and enhance employee skills. Conduct product reviews to evaluate performance and recommend improvements. Perform procurement analysis to optimize purchasing decisions and cost efficiency. Inspect projects to verify quality standards and adherence to specifications. Pre-project, milestone, and end of project oversight or evaluation. (Ongoing to control possible issues, production, and QC) Execute additional duties as assigned by the company to support organizational goals. Requirements: High School Diploma 10+ year's work experience in the field of hydraulics Ability to multitask, prioritize and manage time efficiently Follow all safety protocols Accurate and precise attention to detail #J-18808-Ljbffr

Job Title: Mechanical Design Engineer Job Type: Full-Time We are seeking an experienced Mechanical Design Engineer to support new product development programs. The ideal candidate will have a strong background in off-highway and agricultural equipment design, hands-on expertise in Creo and Windchill, and the ability to work with global engineering teams to deliver high-quality mechanical designs. Key Responsibilities Lead mechanical design and new product development using Creo (mandatory). Manage design data, revisions, and documentation using Windchill (mandatory). Develop complex weldment drawings including welding symbols, machining symbols, GD&T, and tolerance stack-ups. Support vehicle integration, including hydraulic and electrical routing. Collaborate with multi-geography engineering teams for project planning and execution. Build and maintain customer and stakeholder relationships. Support project planning, monitoring, and execution activities. Analyze design challenges and implement improvements to enhance existing product lines. Continuously learn and apply new technologies to improve product performance and quality. Required Skills & Qualifications Strong experience in mechanical design and new product development. Mandatory hands-on experience with Creo and Windchill. Experience in off-highway domain vehicles (forestry, agriculture, construction equipment). Knowledge of weldment drawings, welding processes, GD&T, and tolerance stack-ups. Experience with vehicle integration, hydraulic routing, and electrical routing. Exposure to multi-geography team collaboration and coordination. Strong analytical, problem-solving, and communication skills.

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. AT&T will not hire any applicants for this position who require employer sponsorship now or in the future. Join AT&T and reimagine the communications and technologies that connect the world. The Chief Information Office is responsible for advancing information technology performance and delivering solutions with a focus on maximizing ROI, increasing efficiency and enhancing the experience of end users. Guided by experienced leaders, Corporate Systems seamlessly integrate with advanced Technology and Operations to drive our enterprise forward. Our Systems Reliability and Software Delivery teams are unwavering in their commitment to excellence, ensuring every solution is robust and efficient. When you step into a career with AT&T, you won't just imagine the future-you'll create it. What you'll do: The Release Manager oversees planning, scheduling, and deployment of software and infrastructure releases across the enterprise, ensuring seamless integration, minimal disruption, and alignment with organizational objectives. This role champions Agile, DevOps, CI/CD, and AI-enabled strategies to optimize release processes and enhance reliability. The Release Manager builds, owns, and manages a single calendar-of-record for all enterprise releases and changes across Applications, Infrastructure, Load Balancers, LAN/WAN, Mobility Core, DNS, HVA/HVD, Security, Data Center/Cloud, and Network Operations. Key Responsibilities: Release Planning & Coordination: Develop and execute comprehensive release plans for software and infrastructure deployments. Align schedules across dependent systems and integrate Agile and DevOps principles into release trains. Risk & Issue Management: Use predictive analytics and AI-driven insights to identify, track, and mitigate risks. Proactively manage release-level jeopardies and determine optimal release paths. Enterprise-wide Release Calendar Management: Ensure proactive visibility, collision avoidance, and post-change learning across IT, Infrastructure, Network, and Operations to prevent service conflicts and outages. Deployment & Monitoring: Oversee end-to-end deployment activities using CI/CD pipelines and automation tools. Ensure rapid issue resolution to minimize downtime. Quality & Compliance: Maintain audit-ready, compliant release processes (e.g., SOX). Leverage metrics and analytics for continuous improvement. Stakeholder Communication: Provide transparent updates on release status, dependencies, and impacts. Segment communications for stakeholders and manage approvals and CAB agendas. AI-Enabled Release Management Strategy: Transition from fragmented, app-driven release practices to a mature enterprise model by embedding AI-powered capabilities such as predictive risk analysis, automated change validation, and intelligent scheduling across RM/CM solution areas. Mentoring; Drives Culture of Continuous Improvement What you'll need: Expert level Knowledge of SDLC for SAFe Agile and DevOps environments; best-in-class Release and Change Management framework and IT Service Management. Hands-on experience with Jira Align, Jira Cloud, JSM, GitHub, ServiceNow. Strong understanding of release/change lifecycle and Outage root cause analysis Data and AI Skillset: Advanced Data analytics, KPI metrics, and Prompt Engineering expertise; Guiding development of Agentic AI workflows and Gen AI use cases; Power BI; Python Governance and Communication: Establishing process framework, Implementing solutions and tools, Building standardized playbooks, and leading governance boards for ATS-wide implementation What you'll bring: Required 7+ years in release management, software engineering, or related disciplines. ServiceNow certification is required (CAD, CSA, CIS). Strong experience in Agile, DevOps, CI/CD; certifications preferred. Familiarity with AI-driven analytics and automation; Python; PowerBI. Hands-on experience with Jira Align, Jira Cloud, JSM, GitHub, ServiceNow. Strong understanding of release/change lifecycle and Outage root cause analysis Experience with Agile SAFe, Waterfall, and hybrid delivery models. Modern Enterprise Release Management and ITSM Advanced expertise in Excel, PowerPoint, PowerBI Preferred BS/BA in Computer Science or related field. Modern Release Management processes for Agile and DevOps environments Jira Align, JSM, Jira Cloud, Git for enterprise RM/CM ServiceNow for ITSM and RM/CM automation Modern Enterprise Release Management and ITSM

Vehicle Controls Design, Integration & testing, Wiring harness troubleshooting Primary Skills Vehicle Controls Design Knowledge of vehicle electrical and electronic Systems CAN communication E&E system integration and validation experience

As a Radio and System Journeyman Technician in our Strategic Business division, based in Europe, preferably the Netherlands, you will play a pivotal role in ensuring the smooth operation and maintenance of radio and communication systems within our organization's strategic business division. You will be responsible for installing, configuring, troubleshooting, and repairing various radio and system equipment. Additionally, you will have the opportunity to travel for projects, supporting our global operations and contributing to the success of our strategic initiatives. Essential Functions: Tasks that must be performed by the person in this job. Reasonable accommodation(s) may be requested to enable individuals to perform the essential functions. Installation and Configuration: Install and configure radio and communication systems, including hardware, software, and associated equipment, ensuring proper functionality and integration with existing systems. System Maintenance: Perform routine maintenance tasks, including inspections, diagnostics, repairs, and upgrades to radio and system equipment to ensure optimal performance and reliability. Troubleshooting and Issue Resolution: Identify and resolve technical issues and faults in radio and communication systems, employing diagnostic tools and techniques to minimize downtime and restore services promptly. System Upgrades and Expansion: Collaborate with the strategic business division and other relevant stakeholders to assess system requirements, recommend upgrades, and participate in the planning and implementation of system expansions or improvements. Project Travel: Willingness and ability to travel to various locations within Europe and potentially internationally for project deployments, installations, and support. Documentation and Reporting: Maintain accurate records of system configurations, maintenance activities, and troubleshooting procedures. Prepare reports on system performance, incidents, and recommended solutions. Compliance and Safety: Adhere to industry standards, regulations, and safety protocols while working with radio and communication systems. Ensure compliance with applicable legal and regulatory requirements. Training and Support: Provide training and guidance to end-users on operating radio and communication systems effectively. Offer technical support and assistance, addressing user queries and concerns promptly. Collaboration: Collaborate with cross-functional teams, including IT personnel, engineers, and project managers, to coordinate system installations, upgrades, and maintenance activities. Must be able to travel, this may be local, daily travel or overnight travel. Other Essential Functions: Tasks that may or may not be performed by the person in this job. Maintains cleanliness and maintenance of any company vehicle. Fill out and complete time sheets, job tickets, data entry. Retrieving parts from warehouse for repairs and maintenance. Lifting boxes, tools, computers, service monitors, and other shop equipment. Qualifications Education and/or Experience: Three to five years' experience in 2-way radio and wireless communication systems theory. Able to use computer and program, troubleshoot, perform diagnostics, and repair complex communication systems. High school diploma or equivalent. Additional technical certifications or vocational training in radio systems, electronics, or related fields is preferred. Proven experience as a radio technician, system technician, or a similar role, demonstrating hands-on experience with radio and communication systems. Technical Skills: Proficiency in installing, configuring, and maintaining radio systems, including knowledge of various hardware and software components. Familiarity with communication protocols, network infrastructure, and diagnostic tools. Analytical Thinking: Strong problem-solving skills with the ability to analyze and troubleshoot technical issues effectively. Attention to detail and the ability to work under pressure to meet deadlines. Communication: Excellent verbal and written communication skills to convey technical information clearly and concisely. Ability to interact professionally with diverse stakeholders. Adaptability: Flexibility to adapt to evolving technologies and changing work environments. Willingness to learn and stay updated with the latest advancements in radio and communication systems. Team Player: Demonstrated ability to work collaboratively in a team-oriented environment. Willingness to share knowledge, assist colleagues, and contribute to collective goals. Safety Consciousness: Strong commitment to following safety guidelines and protocols to ensure a secure working environment. Valid Driver's License: Possession of a valid driver's license for travel to different project locations as required. Licenses, Certifications: An industry license (FCC, FICA or NARTE). A valid driver license and insurability in the state of employment. CET or NABER certification.

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications. For more than three decades, Aeris has been a trusted cellular IoT leader enabling the biggest IoT programs and opportunities across Automotive, Utilities and Energy, Fleet Management and Logistics, Medical Devices, and Manufacturing. Our IoT technology expertise serves a global ecosystem of 7,000 enterprise customers and 30 mobile network operator partners, and 90 million IoT devices across the world. Aeris powers today's connected smart world with innovative technologies and borderless connectivity that simplify management, enhance security, optimize performance, and drive growth. Aeris provides a SaaS based connectivity management platform for mobile operators and enterprises. It enables organizations to realize new revenue streams from a vast variety of devices while simplifying the process and reducing the cost of connecting them to benefit from economies of scale. The platform provides access to key functionality including subscription management, eSIM/eUICC management via world class APIs and operator and enterprise self‑service portals. This is built on core tenants of cloud computing and intelligence (AI/ML). And thanks to our deep expertise and our extensive trusted partner network, we are the go‑to destination for those wishing to roll‑out high quality global IoT deployment. Aeris is looking for a dynamic and experienced Service Management Leader to lead and grow our Service Management team. Reporting directly to the Vice President of Global NOC Assurance, this pivotal role is responsible for leading a team of Service Managers who ensure service stability and fast service recovery through the use of service management processes and practices. As a champion of ITIL best practices, you will oversee the strategy, implementation, and execution of Incident Management, Problem Management, and Change Management processes. If you are passionate about delivering world‑class service, possess a strong customer‑centric mindset, and thrive in a fast‑paced environment, we encourage you to apply. Key Responsibilities Leadership & Strategy Develop and execute a comprehensive Service Management strategy aligned with the company's overall business objectives and ITIL framework. Provide strong leadership, mentorship, and guidance to the Service Management team, fostering a culture of continuous improvement, collaboration, and customer focus. Stay abreast of industry best practices, emerging technologies, and trends in Service Management, and recommend innovative solutions to enhance our capabilities. Establish and maintain key performance indicators (KPIs) and service level agreements (SLAs) to measure and improve the effectiveness of Service Management processes. Incident Management Oversee the Incident Management process to ensure timely and effective resolution of service disruptions, minimizing impact to customers. Develop and maintain incident response plans, escalation procedures, and communication protocols. Lead major incident reviews to identify root causes, prevent recurrence, and drive continuous improvement. Problem Management Lead the Problem Management process to proactively identify and resolve underlying issues that contribute to service disruptions. Conduct thorough root cause analysis, implement corrective actions, and track progress to ensure long‑term service stability. Drive a proactive approach to problem identification and prevention, reducing the frequency and severity of incidents. Change Management Oversee the Change Management process to ensure that changes receive the appropriate level of scrutiny and are implemented smoothly and with minimal disruption to services. Develop and maintain change management policies, procedures, and risk assessment methodologies. Chair the Enhanced Change Advisory Board (ECAB) to review and approve proposed changes. Customer Communication Establish and maintain clear and effective communication channels with customers and internal stakeholders regarding service incidents, planned maintenance, and other relevant updates. Develop and implement communication strategies to keep customers informed and engaged during service disruptions. Gather customer feedback to identify areas for improvement and ensure that Service Management processes are aligned with customer needs. Team Management Recruit, train, and develop a high‑performing Service Management team. Provide coaching, mentoring, and performance management to team members. Foster a collaborative and supportive team environment. Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field 10+ years of experience in IT Service Management, with at least 5 years in a leadership role. Deep understanding of ITIL principles and practices; ITIL certification (e.g., ITIL Expert, ITIL 4 Managing Professional) is a plus Proven track record of successfully implementing and managing Incident Management, Problem Management, and Change Management processes. Strong leadership, communication, and interpersonal skills. Proven track record of hiring and managing people of different cultures distributed globally Excellent analytical and problem‑solving abilities. Experience working in a fast‑paced, dynamic environment. Ability to build strong relationships with stakeholders at all levels of the organization. Experience with ITSM tools (e.g., ServiceNow, Jira Service Management, etc.). A passion for delivering exceptional customer service. Experience with agile development methodologies a plus Compensation The salary range for this role is $150,000 to $180,000. Benefits Aeris offers a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees. Legal Aeris walks the walk on diversity. We are a brilliant mix of varying ethnicities, backgrounds, religions, cultures, sexual orientations, gender identities, ages and professional/personal/military experiences - and that's by design. Aeris is proud to be an equal opportunity employer. #LI-Onsite #J-18808-Ljbffr

Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're currently looking for: At RingCentral, our customers are at the heart of everything we do and delivering great customer service and experiences are at the center of every business initiative we drive. Our customers are at the heart of everything we do and building strong, long-lasting relationships is the key to our success. As a Technical Account Manager, you should be passionate about building strong, long-lasting relationships. You will also need to possess a strong desire to develop an in depth understanding of the customer's infrastructure, their systems, and the environment to ensure they are optimized for best performance with their RingCentral services. You will be a trusted technical advisor and must possess strong verbal and written communication skills. To succeed in this role you must have experience in: Managing customer expectations and experience to deliver high customer satisfaction and increase retention Communicating effectively with key leaders, including C-level executives, to listen and understand the business needs of the customer Seeing the bigger picture and proactively recommending new solutions or communicating changes to existing services that will impact the customer to help them meet their business needs Recommending network hardware, software, and platform-specific design elements Collaborating with internal departments to facilitate customer need fulfillment Maintaining updated knowledge of company products and services Managing multiple tasks and accounts, staying organized, and providing proactive service to customers Adapting to the pace of change and constant growth in the business, marketplace, and community as a whole Using Windows or similar software, including Excel, PowerPoint, and Word Handling multiple actions across multiple customers simultaneously with little to no oversight or direction Assessing solution specifications in light of customer requirements and recommending solution designs and changes that optimize value for both the customer and RingCentral Running projects that contain unified communication, contact center, and RingCX in a SaaS/UCaaS environment Managing multiple projects without losing effectiveness Balancing project management with daily work responsibilities, including time tracking, project status updates, and closure activities Becoming a personal driver of RingCentral initiatives, current and future Reporting daily, weekly, and monthly on activity status Project management - quarterbacking internal and external initiatives Developing strong customer relationships and serving as RingCentral's trusted partner Ensuring customer satisfaction by addressing technical demands, acting as a sales liaison, and including partners to better support premium RingCentral customers Partnering cross-functionally with professional services, sales, and marketing departments to create customer success that drives positive customer satisfaction and account growth Desired Qualifications: Minimum 7+ years relevant Account Management work experience, preferably in the telecommunications or technical industry College graduate: Bachelor's or associate degree in Business, Communication, or related field Strong customer service and interpersonal skills for dealing with different types of customers Time management and multitasking skills to handle multiple tasks and customers at once Ability to build rapport and collaborate with others within the company and externally 7 to 10 years of experience in VoIP technology, including SIP, RTP, quality of service, CoS, codecs, and network troubleshooting and terminology, including LAN/WAN, routers, firewalls, switches, PBX deployment, TCP/IP, DNS, etc. 5+ Experience working with in Contact products Experience building and adjusting RingCX products Strong and practical customer communication skills Experience working with Salesforce.com Strong analytical skills with the ability to identify, analyze, interpret, and solve both practical and highly complex problems Excellent computer skills, including extensive spreadsheet knowledge and word processing. Windows-based software and Excel are required. Experience in Microsoft Word, Excel, PowerPoint, and MS Project preferred High level of empathy; excellent soft skills and customer service best practices Ability to pick up and retain a wide breadth of knowledge Consistent follow-through and ability to meet deadlines Exceptional prioritization skills Agility and adaptability; ability to handle a fast-changing landscape and think on your feet Self-motivation and ability to drive projects to completion Ability to maintain confidentiality and professionalism Driven by personal, team, and company achievement with a commitment to excellence Rare blend of technical expertise and sales acumen wrapped in a strong customer-centric mentality Enterprise-ready, solution-oriented mindset to understand and solve complex customer issues Experience and comfort interacting with and influencing C-level executives Strong written and verbal communication skills with understanding of situational best practices Excellent presentation skills for small to large audiences Ability to lead, manage, or influence both internal RingCentral resources and customer resources to achieve successful outcomes Knowledge of advanced network troubleshooting and terminology including LAN/WAN, Routers, Firewalls, Switches, PBX deployment, TCP/IP (IPv4) preferred Strong knowledge of Internet technology, hosted solutions (SaaS), VoIP, Unified Communications, and Contact Centre practices Experience in supporting global customers in multiple geographies Expertise in developing and maintaining positive and productive relationships with clients; impeccable communication skills and ability to understand clients' needs is imperative Strategic thinking ability; understanding of the 'big picture' ability to think quickly and adeptly while solving complex problems What we offer: Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits Voluntary supplemental health coverage and life insurance 401K match and ESPP Paid time off and paid sick leave Paid parental and pregnancy leave Family-forming benefits (IVF, Preservation, Adoption etc.) Emergency backup care (Child/Adult/Pets) Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services that provide legal advice, document creation and estate planning Employee bonus referral program Student loan refinancing assistance Employee 1:1 coaching, perks and discounts program RingCentral's Global Service and Support team leads the post-sale experience for our customers-making sure their every need is met, and that they're able to use our products effectively and easily. As our customers' central point of contact, you'll champion their needs, share deep product knowledge, provide innovative solutions, and build relationships that show our customers what powering human connection really means. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Colorado the compensation range for this position is between $85,400.00 and $180,700.00 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. This role has an application deadline of March, 9th, 2026. Please apply prior to the deadline to be considered for the role.

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success. Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years. Our offices have onsite fully equipped state of the art gyms for employees at zero cost. Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few. We have been consistently rated a "Fastest Growing Company" by Inc. Magazine. Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024. Granite was recently named One of Forbes Best Employers for Diversity. Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more. If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you. EOE/M/F/Vets/Disabled General Summary of Position: We're looking for a talented sales intern to work alongside our sales professionals who will focus on new business development by selling our voice and data telecommunication products and services to C-level and Director level decision makers. If you are a highly driven, self-motivated individual, with a positive attitude, and competitive spirit, then Granite will provide you an exciting and lucrative career opportunity. You will get the training, support and environment needed to succeed. You will be the driving force for securing new customers and new business regionally for Granite across North America. Duties and Responsibilities: Assisting team members with administrative tasks Learning and incorporating sales skills from and into their own sales environment Learning the products we sell and understand Granite as a company Producing and/or editing written reports for team members Prospecting new clients via cold calling Gain knowledge of using CRM- Salesforce Participating in independent sales tasks and strategies Participating in a sales intern role play competition #LI-ND1 #LI-N1

Required Travel: No Travel Location: New Jersey,NJ; New York,NY; Philadelphia,PA; Atlanta,GA; Plano,TX; anywhere US - East Coast(hybrid) Who are we? At Amdocs, we foster a culture of innovation, collaboration, and inclusivity. We believe in empowering our employees to drive change and make a meaningful impact. Our diverse and dynamic team is dedicated to pushing the boundaries of technology and delivering exceptional AI solutions to our customers. The Amdocs' am AIz Suite AI & Data Platform is a state-of-the-art solution designed to optimize telecom operations through advanced AI and data integration. Join us to be part of a forward-thinking organization where your ideas and contributions are valued and celebrated. Shape the future of telecommunications with us! In one sentence As a Principal Consultant in Amdocs' Data & AI Division, you will serve as a trusted advisor to our strategic customers in the telecommunications sector. Location:Although our preference is for candidates based in US - East Coast or Plano,TX; we welcome applications from qualified individuals nationwide. What will your job look like? Strategic Advisory: Partner with C-level stakeholders to define AI and data strategies aligned with business objectives in the telco vertical. Solution Leadership: Design and deliver cutting-edge AI solutions leveraging LLMs, ML Ops frameworks, and advanced analytics. Thought Leadership: Represent Amdocs as a subject matter expert in industry forums, webinars, and executive briefings. Customer Engagement: Lead workshops and executive sessions to evangelize AI-driven transformation and ensure adoption of best practices. Cross-functional Collaboration: Work closely with product teams, delivery units, and partners to ensure successful implementation of AI solutions. Governance & Compliance: Ensure solutions adhere to data privacy, security, and regulatory requirements. All you need is... Technical Expertise: Proven experience with Large Language Models (LLMs) and Generative AI applications. Strong background in ML Ops for scalable deployment and lifecycle management of AI models. Deep understanding of data engineering, cloud-native architectures, and API-driven integrations. Knowledge of Snowflake and Databricks preferred. Domain Knowledge: Experience in telecommunications, knowledge of BSS/OSS systems preferred. Familiarity with telco-specific challenges such as network optimization, customer experience, and operational efficiency. Consulting & Leadership: Track record of engaging with C-level executives and influencing strategic decisions. Ability to translate complex technical concepts into business value propositions. Education: Bachelor's or Master's degree in Computer Science, Data Science, or related field; MBA is a plus. Preferred Qualifications: Experience with cloud platforms (AWS, Azure, GCP) and AI/ML services. Knowledge of data governance frameworks and ethical AI practices. Certifications in AI/ML or cloud technologies. Why you will love this job: Work on transformative AI initiatives shaping the future of telecommunications. Collaborate with global experts and cutting-edge technologies. Drive innovation for some of the world's largest service providers. #LI-DNI Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce #J-18808-Ljbffr

Job Title: Control Engineer Employment Type: Full-Time We are seeking a motivated controls engineer to design and build advanced automation and robotic systems. You will work from concept through installation - owning electrical design, PLC/robotics programming, debugging, and integration. This role is ideal for engineers eager to learn rapidly evolving technologies and deliver reliable, high-performance solutions. Note: Candidates may specialize in either PLC or Robotics (not necessarily both). Key Responsibilities Design and build automation and robotic equipment. Own solutions from concept to factory installation. Develop machine concepts and proof-of-principles. Create electrical layouts and controls schematics. Program PLCs, HMIs, drives, and robotics systems. Debug hardware/software and support factory acceptance testing. Integrate systems on-site and support production ramp-up. Stay current with new automation tools and technologies. Required Skills (Core Focus) PLC Track Siemens TIA Portal expertise (1-2+ years) HMI/SCADA development and drive configuration Experience with controls hardware: sensors, remote I/O, servos, VFDs, machine vision, barcode readers Knowledge of industrial networks: Profinet, Ethernet/IP, EtherCAT Robotics Track Experience with FANUC robots iRVision experience is a plus

-Must have Healthcare experience supporting physician groups We are seeking a seasoned and professional HR Manager to oversee and support the human resources needs of our physician workforce. This role requires a dynamic HR generalist with specialized experience in physician relations, a strong understanding of employee relations, and a solid foundation in compensation practices. The ideal candidate brings 5-8 years of progressive HR experience, excels in a fast-paced healthcare environment, and demonstrates a high level of polish, discretion, and professionalism. Key Responsibilities: Serve as the primary HR point of contact for physicians, providing support across all areas of the employee lifecycle Manage complex employee relations issues with discretion, consistency, and alignment to company policy and best practices Partner with leadership to support physician engagement, retention strategies, and performance management initiatives Interpret and apply HR policies, procedures, and employment laws specific to the physician workforce Provide generalist HR support including onboarding, training, leave management, and offboarding processes Collaborate with compensation and finance teams to analyze and support physician compensation structures Lead or contribute to special projects and initiatives that enhance HR service delivery within the clinical and physician environment Maintain compliance with all relevant regulations, certifications, and licensure requirements Qualifications: Bachelor's degree in Human Resources, Business Administration, or related field (Master's or HR certification preferred) Minimum 5-8 years of progressive HR experience with a strong generalist background Direct experience supporting physicians Solid understanding of employee relations and compensation principles Strong interpersonal, communication, and conflict-resolution skills Polished, professional demeanor with the ability to work with high-level clinical and administrative stakeholders Proficiency in HRIS systems and Microsoft Office Suite

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success. Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years. Our offices have onsite fully equipped state of the art gyms for employees at zero cost. Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few. We have been consistently rated a "Fastest Growing Company" by Inc. Magazine. Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024. Granite was recently named One of Forbes Best Employers for Diversity. Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more. If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you. EOE/M/F/Vets/Disabled Job Overview: The Relationship Development Associate (RDA) is responsible for managing a dedicated portfolio of customer accounts. This role emphasizes proactive account management, quarterly reviews, and strategic engagement with existing clients to increase revenue through upselling. The ideal candidate will leverage in-depth product knowledge, client insights, and executive-level engagement to deepen relationships, understand clients' business challenges, and grow accounts. Key Responsibilities: Account Management: Serve as the primary contact for assigned accounts, providing support, insights, and solutions tailored to each client's unique needs. Quarterly Account Reviews: Conduct in-depth, quarterly reviews with each assigned account to assess satisfaction, address needs, and explore new opportunities. Revenue Growth and Upselling: This is a quota-carrying role, with a focus on upselling our products exclusively to the existing client base. You'll work toward revenue and commission targets by identifying upsell opportunities and presenting tailored solutions to clients. Executive-Level Engagement: Build relationships at the executive level to understand clients' strategic goals and align Granite's products to meet those objectives effectively. Product Expertise: Develop in-depth knowledge of Granite's full range of products to position and sell the best solutions for each client. Client Communication: Maintain consistent and proactive communication with clients to foster trust, offer assistance, and stay updated on any evolving needs or challenges. Strategic Account Planning: Create account plans to manage client growth, upsell potential, and identify areas for strengthening the client relationship. Qualifications: Bachelor's degree in Business, Marketing, Communications, or a related field preferred. 1-2 plus years of experience in account management, sales, or client relationship roles, ideally with a focus on upselling or quota-based growth. Proven ability to build and maintain executive-level relationships. Strong organizational skills and ability to manage a high volume of accounts. Exceptional communication and interpersonal skills. Ability to understand client business challenges and position solutions effectively. Experience with CRM tools (e.g., Salesforce) and proficiency in Microsoft Office Suite. Flexibility for occasional travel, if necessary, though travel is not a primary aspect of this role. #LI-GC1

CNH in Oak Brook, IL manufactures and develops tractors and construction equipment for the agriculture and construction/mining industries. This team is responsible for the electronic displays and guidance systems for the tractor. This system controls many elements of the tractor including the implements connected to the back of the tractor and also controls many portions of the auto guidance autonomous functions They have had an increase in work on this platform and do not have enough people on the team to come through on the timelines over the next few years. The specific project that this team will be working on is setting up the foundation for the display to be changed over from an Android/Java based display to a QT, C++, Linux Display. Much of the work will be rewriting applications from Java to C++. A portion of the work is re-coding to C++ and other portion is re-architecting to C++. Much of the middle layers of the application have to be redefined and redeveloped (from business logic to UI). They are looking for Software engineers that can do object oriented and multithreaded embedded application development. Responsibilities: - Work with Senior Engineers to establish goals for week - Design display and guidance systems in C++ - Interface with Systems Engineers on refinement of requirements and solutions - Will be designing new feature sets for the platform. - Help with Linux Device development - If candidate has QT, will help with architecture - Will perform unit-tests on code for bugs - Utilize networking for communication with the vehicle (CAN, LIN, etc) - Each day will be 60-80% development - some example things they will work on are: c++ conversion from Java customer facing code down to register clock cycles data on communication bus and transmission to tractor stability related to data latency issues Show Less Additional Skills & Qualifications - BS in Electrical Engineering, Computer Engineering - 4+ years of embedded application development experience - Strong experience in C++ - Java is a plus - QT is a plus - Experience with object oriented and multithreaded systems is a must - Experience with Linux is a plus - Experience with SQL, Postgres, PostgreSQL, is a plus - Must have experience with hardware or systems. They will not look at a Tek Systems candidate who has just developed a website. - Must have experience with communication protocols / networking like CAN, LIN, RS-232, RS-484, ethernet, USB, etc. - GIT is a plus - Must have strong communication skills - Experience from automotive industry is a plus, but will also look at people from companies like motorola, RIM/Blackberry, etc.

A leading IoT technology provider is seeking a Director of Product Management in Chicago. The role involves driving product innovation for Software Defined Vehicles (SDV) using the Aeris Mobility Suite. Candidates should have over 8 years in product management within the automotive sector, strong analytical skills, and excellent communication abilities. The position offers a competitive salary and a comprehensive benefits package including medical insurance and 401(k). #J-18808-Ljbffr

The primary responsibilities of Aerial Lineman are responsible for building repairing and maintaining overhead telecommunication systems. Maintain control of outside plant (OSP) activities surrounding the assigned work area(s). Support project timelines, conduct inspections, designing and providing accurate as-builts for projects. Other duties, responsibilities and qualifications may be required and/or assigned. (This is meant to be a guide. Duties may vary dependent upon management.) Essential Position Functions: * Demonstrate a proficiency in connecting, rearranging, repairing, and maintaining aerial outside (OSP) cable to supply and maintain service. * Able to Install aerial and underground cables and/or support members in compliance with all applicable codes (NESC), regulations, and customer specifications. * Ability to dismantle, move, and remove aerial, underground or building wire, cable associated equipment, and hardware. * Able to attach/detach various types of hardware, strand, cables, buildings, or poles. * Repair and maintain major cable system coax and fiber and structures such as broken lashing, replacing or re-sagging aerial strand, pole transfers, down-guys, aerial to underground conversion, substructure repairs and cable replacements related to system outages, maintenance, rebuilds and emergencies or hazards. * Perform construction work such as placing and removing poles and anchors, pulling and strand wire and cable from pole to pole, laying cable and conduit in the ground. (May include assisting ground crews with burying underground plant.) * Understand how to efficiently set up the job (strand, cable, fiber, and caddies). * Understand clearances requirements from the other utilities, ground, road, highway, sidewalk, and non-pedestrian areas. * Ensure that all work considers the safety of the customer and public and compliance with all governmental orders. * Ability to safely utilize bucket trucks, access manholes, and hand holes. * Use of hand tools, ladders, and equipment to assist in the completion of an assigned project. * Daily documentation of work performed, material usage, and other record keeping tasks. * Daily timekeeping required. * Perform work following established and TrueNet mandated Safety and Health guidelines. * Ability to solve problems quickly and effectively with little to no supervision. * Other duties as assigned. Education and/or Experience: * High school diploma or GED preferred. * 2+ years' experience as an aerial lineman preferred. * 2+ years' MSO/CATV experience preferred. * Strong knowledge of building strand, lashing, pole transfers and grounding required. * Proficient in the use of hand tools and equipment. (Wrenches, Drills, Ladders, Lanyards, Saws, etc.) * Proficient in the use of telecom construction equipment. (Aerial Lifts, Lashers, etc.) * Must have basic Microsoft Office (Word, Excel, Outlook) skills. * Must be able to efficiently use a Windows-based computer. * Ability to prioritize and complete assignments accurately and in a timely manner. * Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment. * Strong interpersonal, organizational, oral, and written communications skills. * Must be able to work alone, and with a team. * Must possess a valid driver's license and have a clean driving record. * Must be able to pass a background check and drug screen. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Frequent walking, standing, climbing, bending/twisting, pushing/pulling within the work area. * Must be able to pass a DOT physical to obtain and maintain a DOT Health Card. * Ability to work in a confined space and aloft up to 40 feet (poles, hydraulic lift buckets, ladders.) * Must be able to lift, up to 100 pounds. * Must be able to work alone, and with a team. * Ability to effectively communicate with employees, management, peers, et al. * Must be able to work in various weather conditions (hot, cold, wet, and dry). Work Environment: The work environment characteristics described here are representative of those of a field environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to travel up to 50% (most travel is planned). * Ability to work in all temperatures, climates, and weather conditions. * Must be able to work nights and weekends, as needed, to meet client needs. * Ability to drive a bucket truck and/or pulling a trailer. * Carry, set-up and extend ladders weighing up to 100 lbs. * Working in/on bucket trucks, ladders, and utility poles at heights up to 40 feet. * Must be able to work in loud, noise-filled, environment out in the field. * The position requires working independently, as well as part of a team. * This position requires verbal and face-to-face contact with others daily. * This position requires use of all general office equipment.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Are you ready to make a meaningful impact by evaluating and enhancing risk management, operations, and governance processes? At Ciena, we are committed to innovation, collaboration, and excellence. We are seeking a talented IT Audit Specialist to join our Internal Audit team, where your expertise will contribute to shaping our control environment while supporting the Audit Committee and management. This role offers a dynamic blend of individual and team leadership responsibilities, with opportunities for domestic and international travel up to 10%. How You Will Contribute: Plan, manage, and execute complex IT-related, Sarbanes-Oxley, and operational audit projects in alignment with the Institute of Internal Auditors (IIA) Professional Practices Framework. Conduct or lead IT risk assessments, developing detailed audit programs and tests using industry-standard models such as COSO, NIST, COBIT, and ITIL. Enhance audit testing techniques by leveraging artificial intelligence (AI), data analytics, and continuous monitoring/auditing tools. Perform IT audits to ensure compliance with regulations, cybersecurity standards, policies, and procedures, while identifying opportunities for operational improvement. Oversee audit engagements, ensuring timely execution, milestone achievement, and high-quality documentation of fieldwork. Evaluate internal control environments, assessing the efficiency and effectiveness of IT processes and systems. Draft concise, accurate, and fact-based audit reports, identifying deficiencies and recommending actionable improvements. Collaborate across all organizational levels to secure management commitment for issue resolution and advise on risk and control evaluations for new or revised processes. The Must Haves: Bachelor's degree in Information Systems, Computer Science, or a related discipline (MBA preferred). 5-6 years of IT-related internal or external audit experience (Big 4 experience preferred). In-depth knowledge of IT operations, networks, applications, cybersecurity, and Active Directory. Proficiency in Sarbanes-Oxley IT General Computer Controls, COSO, ISO 27001, COBIT, NIST, and ITIL models. Familiarity with data analytics, automation, and AI technologies for audit purposes. Strong interpersonal, oral, and written communication skills combined with excellent analytical capabilities. Professional certifications such as CISA, CISSP, CIA, CISM, or ISO 27001 audit experience preferred. Nice to Haves: Familiarity with Oracle or similar ERP systems and Oracle/SQL databases. Experience with audit tools like Onspring and AuditBoard. Knowledge of cloud and outsourced vendor risks, controls, and audit approaches. Vendor audit experience and understanding of AI testing techniques and tools. Highly ethical, team-oriented, inquisitive, and logical with a self-directed problem-solving mindset. Pay Range: The annual pay range for this position is $81,600 - $120,000. #LI-SG Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Communityto get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.