Engagement Manager jobs at MongoDB - 20 jobs

Our Customer Success Team is committed to helping customers adopt Asana as a collaborative work management platform. We strive to help all of our customers, across countries, industries, and functions, get the most value out of Asana over time. We are looking for a Top Customer Success Manager (CSM) to help support and grow our largest and most strategic customers. As a Top CSM, you'll guide a portfolio of customers to deploy Asana successfully, adopt it widely across their organization, and ensure they continuously gain business value from Asana. By engaging your customers using a consultative approach, you'll position yourself as a preferred long-term strategic partner and serve as the trusted point of contact across their lifecycle: onboarding, value creation, and renewal. Equipped with the knowledge of what it takes for customers to succeed with Asana, you will serve as the voice of your customers cross-functionally, providing feedback to the Product team and broader business. You'll exemplify an empathetic, customer-centric perspective to the entire Asana team. This role is based in our New York office with an office-centric hybrid schedule. If based in-office: The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you'll achieve: Develop, nurture and own relationships at every level of the organization with a hyper focus on senior-level and decision-making stakeholders (ie C-Level); Serve as a trusted advisor on the collaborative work management space. Partner with customers to identify their strategic goals and co-create Success Plans with clear success metrics and engagement strategies. Execute all phases of the customer journey; ensuring value through deployment strategies, change management, workflow design, business reviews, and roadmap consultations. Collaborate with Sales to develop strategic account plans, nurture executive relationships, manage renewals, and explore expansion opportunities. Develop and maintain an internal Champion Network or Center of Excellence within the customer's organization to help foster customer advocacy and facilitate customer testimonials or case studies. Analyze customer usage to identify trends and drive targeted campaigns for enhanced engagement and product adoption to proactively identify risks and lead internal teams to create and execute corrective plans. Identify and forecast risk while proactively identifying and mitigating risks to drive customer satisfaction and long-term success. Serve as the voice of your customers by surfacing key trends and insights back to R&D and business teams based on your knowledge of customers needs. Travel and meet customers on-site up to 25% of the time About you: 10+ years of professional experience, including 7+ years of demonstrated success in a SaaS-based Customer Success or Account Management role. Proven track record managing large, complex enterprise accounts, including Fortune 500 organizations, driving both product-led and sales-led growth initiatives, and overseeing enterprise-wide technology implementations across diverse stakeholder groups-from C-suite executives to functional leaders and administrators. Ability to run C-suite-level business reviews and craft compelling value narratives, align initiatives to OKRs/KPIs, influence decisions without direct authority, and deliver exceptional storytelling around impact and ROI. Experience owning a book of high-value customer relationships, delivering post-sales and deployment services, driving measurable value outcomes, and aligning with stakeholders across complex customer environments at both executive and departmental levels. Demonstrated capability to assess end-user adoption at the micro level and connect those behaviors to broader organizational objectives, ensuring cohesive and scalable impact. Deeply customer-centric-committed to ensuring customer success, product adoption, and advocacy, while representing customer needs internally. Self-motivated, proactive team player with a strong bias toward action; able to excel in ambiguous, fast-changing environments and shift seamlessly between high-level strategic thinking and detailed execution. Highly organized, process-oriented, and disciplined, with the ability to balance competing priorities, make sound decisions, and adapt across diverse customer scenarios. Ability to contextualize Asana use cases within different business units and change-management frameworks. Curious and forward-thinking, with an interest in AI tools and emerging technologies and a willingness to learn, experiment, and apply them to improve productivity, collaboration, and decision-making. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer: Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between $160,000-181,600. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. #LI-Remote About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana's Talent Network to stay up to date on job opportunities and life at Asana.

Our Customer Success Team is committed to helping customers adopt Asana as a collaborative work management platform. We strive to help all of our customers, across countries, industries, and functions, get the most value out of Asana over time. We are looking for a Top Customer Success Manager (CSM) to help support and grow our largest and most strategic customers. As a Top CSM, you'll guide a portfolio of customers to deploy Asana successfully, adopt it widely across their organization, and ensure they continuously gain business value from Asana. By engaging your customers using a consultative approach, you'll position yourself as a preferred long-term strategic partner and serve as the trusted point of contact across their lifecycle: onboarding, value creation, and renewal. Equipped with the knowledge of what it takes for customers to succeed with Asana, you will serve as the voice of your customers cross-functionally, providing feedback to the Product team and broader business. You'll exemplify an empathetic, customer-centric perspective to the entire Asana team. This role is based in our New York office with an office-centric hybrid schedule. If based in-office: The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you'll achieve: * Develop, nurture and own relationships at every level of the organization with a hyper focus on senior-level and decision-making stakeholders (ie C-Level); Serve as a trusted advisor on the collaborative work management space. * Partner with customers to identify their strategic goals and co-create Success Plans with clear success metrics and engagement strategies. * Execute all phases of the customer journey; ensuring value through deployment strategies, change management, workflow design, business reviews, and roadmap consultations. * Collaborate with Sales to develop strategic account plans, nurture executive relationships, manage renewals, and explore expansion opportunities. * Develop and maintain an internal Champion Network or Center of Excellence within the customer's organization to help foster customer advocacy and facilitate customer testimonials or case studies. * Analyze customer usage to identify trends and drive targeted campaigns for enhanced engagement and product adoption to proactively identify risks and lead internal teams to create and execute corrective plans. * Identify and forecast risk while proactively identifying and mitigating risks to drive customer satisfaction and long-term success. * Serve as the voice of your customers by surfacing key trends and insights back to R&D and business teams based on your knowledge of customers needs. * Travel and meet customers on-site up to 25% of the time About you: * 10+ years of professional experience, including 7+ years of demonstrated success in a SaaS-based Customer Success or Account Management role. * Proven track record managing large, complex enterprise accounts, including Fortune 500 organizations, driving both product-led and sales-led growth initiatives, and overseeing enterprise-wide technology implementations across diverse stakeholder groups-from C-suite executives to functional leaders and administrators. * Ability to run C-suite-level business reviews and craft compelling value narratives, align initiatives to OKRs/KPIs, influence decisions without direct authority, and deliver exceptional storytelling around impact and ROI. * Experience owning a book of high-value customer relationships, delivering post-sales and deployment services, driving measurable value outcomes, and aligning with stakeholders across complex customer environments at both executive and departmental levels. * Demonstrated capability to assess end-user adoption at the micro level and connect those behaviors to broader organizational objectives, ensuring cohesive and scalable impact. * Deeply customer-centric-committed to ensuring customer success, product adoption, and advocacy, while representing customer needs internally. * Self-motivated, proactive team player with a strong bias toward action; able to excel in ambiguous, fast-changing environments and shift seamlessly between high-level strategic thinking and detailed execution. * Highly organized, process-oriented, and disciplined, with the ability to balance competing priorities, make sound decisions, and adapt across diverse customer scenarios. * Ability to contextualize Asana use cases within different business units and change-management frameworks. * Curious and forward-thinking, with an interest in AI tools and emerging technologies and a willingness to learn, experiment, and apply them to improve productivity, collaboration, and decision-making. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer: Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between $160,000-181,600. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: * Mental health, wellness & fitness benefits * Career coaching & support * Inclusive family building benefits * Long-term savings or retirement plans * In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. #LI-Remote

We're looking for a detail-oriented, cross-functional consultant who can help Asana lead deployments of Asana to our enterprise customers. You will be part of our Professional Services team, and committed to helping customers adopt Asana as both a technology product and a holistic approach to collaboration across their organization. You will be part of a team that strives to help customers across countries, industries, and functions get off on the right foot and continue to get the most value out of the tool over time. You will be a consultant focused on onboarding our rapidly growing customer base. You will serve as an empathetic customer advocate, problem solver, partner in change, and product expert in order to support Customers building their first workflows in Asana. You will be a valuable liaison to the product team, providing real-time customer product feedback and helping to align and connect our product roadmap to our customers' visions and goals. To the broader business team and all of Asana, you will be able to share a unique customer-centric perspective and enable the wider customer success organization to apply change management principles to your everyday interactions with customers. This role is based in our New York office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you'll achieve: * Deeply understand Asana the product as well as each customer's business, including the business issues and problems being resolved by the engagement and Asana, to serve as both a product expert and trusted advisor through the change process * Execute engagements for each customer based upon their processes, needs, and jointly set goals to ensure a successful change; tailor engagements to meet customer's goals, as needed * Facilitate the change management process and associated engagement activities, such as customer office hours, executive reviews, and regular progress meetings to ensure engagement success and customer adoption * Analyze the strengths and opportunities of our professional services offerings and engagements, both at a customer and broader program level, to drive continuous enhancement of our program and how we serve our amazing customers * Partner with internal relationship stakeholders to deliver a cohesive customer experience from pre-sales of the engagement all the way through to transition touchpoints and beyond * Serve as a valued voice of the customer by proactively uncovering and communicating trends and insights to cross-functional Asana stakeholders About you: * 3-5 years experience in customer-facing consulting roles, ideally with experience leading customer-facing engagements in a consulting firm. * Complex project experience. You understand what it takes to help customers be successful at scale, taking into account the complexities of the enterprise. * Customer-centric. You're genuinely passionate about helping customers see the value of Asana as a solution for their business problems and serving as an advocate for their success by leading impactful, engaging sessions and synthesizing valuable feedback on their behalf back to cross-functional teams. You're deeply committed to customer service and satisfaction - this is the skill you have used to build business in the past. * Relationship-builder. You have a honed ability to build relationships, using both courage and candor in a manner that fosters credibility, trust, and opportunity with clients and colleagues. You understand different stakeholder dynamics and how to optimize for what's best for all involved. * Solutions-oriented. You have a growth mindset, a high general business acumen for what drives success for our clients as well as how change impacts that success, and an aptitude for taking the initiative and problem-solving in the face of ambiguity. * Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer: Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between $133,000 - $151,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: * Mental health, wellness & fitness benefits * Career coaching & support * Inclusive family building benefits * Long-term savings or retirement plans * In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. #LI-Hybrid

Egen is a fast-growing and entrepreneurial company with a data-first mindset. We bring together the best engineering talent working with the most advanced technology platforms, including Google Cloud and Salesforce, to help clients drive action and impact through data and insights. We are committed to being a place where the best people choose to work so they can apply their engineering and technology expertise to envision what is next for how data and platforms can change the world for the better. We are dedicated to learning, thrive on solving tough problems, and continually innovate to achieve fast, effective results. If this describes you, we want you on our team. Want to learn more about life at Egen? Check out these resources in addition to the job description. Meet EgenLife at EgenCulture and Values at EgenCareer Development at EgenBenefits at Egen About the opportunity: Egen is looking for a Customer Success and Engagement Manager to join our growing Service Delivery team. This is a critical, external client-servicing role, imperative to the successful execution of the large-scale cloud and IT transformation projects we deliver. As a Customer Success and Engagement Manager, you will be the central point of contact for program execution and delivery for your accounts, holding a full 360-degree view of the client's business and our partnership. You will be empowered to take full ownership of the client relationship, ensuring not only the success of delivery but also the financial health and strategic growth of the account. This is an opportunity to build upon our existing foundation and define what best-in-class customer success looks like at Egen.Responsibilities: Own Client P&L and Strategic Growth Take full ownership of the client account's P&L, including managing revenue, the cost of consulting, forecasted margin, and actual margin to ensure financial success. Act as the lead strategist for account expansion. You will be responsible for identifying, developing, and executing "expansion plays" that grow Egen's influence and footprint, whether into additional business units, with new stakeholders, or by pivoting current engagements into the next logical stage of work. Develop and own the strategic account roadmap, moving beyond reactive project management to proactively guide the client's long-term success with Egen. Lead the commercial aspects of the engagement, including Statements of Work (SOWs), change orders, and contract renewals, ensuring they align with the strategic goals of the account. Partner with the Customer Build deep, trusted relationships, becoming the customer's primary advocate and coach. Learn the client's business, environment, objectives, and challenges. Use your strong sense of empathy to provide the right support and advice to help them deliver their product or program effectively. Employ a consultative approach to drive organizational change, influencing people and processes to increase technology adoption and realize the full value of our solutions. Manage a regular cadence of discussions and progress updates, communicating with stakeholders at all levels and adjusting your tone and message for your audience. Guide client and Egen teams in good prioritization, roadmap, and execution practices, keeping the end-user's needs at the forefront. Own Egen Project Delivery Oversee project initiation, ensuring team members are set up for success both internally and with the client. Create and manage project plans, identifying dependencies and proactively communicating progress to all stakeholders. Moderate and lead meetings with efficiency, ensuring clear outcomes and actions. Manage project scope, change requests, risks, and issues, escalating appropriately and early to ensure smooth delivery. Approach project delivery with a product mindset, utilizing best practices to manage deliveries and lead by example. Know the difference between task management and owning the holistic success of the engagement. Manage Internal Team Communications Clearly articulate scope and expectations to Egen team members, making sure their roles are clear and they are set up for success. Partner effectively with other teams engaged, treating the customer as an equal and actively coaching others to avoid common consulting behavior. Keep internal stakeholders up to date as needed, through regular ceremonies or ad hoc checkpoints. Clearly communicate objectives, risks, and any needs/asks. Potentially manage direct reports (i.e., Service Delivery Leads and Project Managers), aiding in their growth and development. Partner with technical leads and managers to help contribute to the career growth of engineers and technical staff. Basic Qualifications: 10+ years of experience in a hands-on, client-facing role managing large-scale, complex projects for a professional services organization. Demonstrated experience in account management, including P&L ownership, forecasting, and commercial negotiations. Proven ability to strategically grow accounts by identifying and developing new opportunities. At least 5 years of team/employee career management. Experience working with product companies, operating both strategically and "in the weeds." Strong background in organizational change management, with an ability to influence and guide clients through transformation. You are a clear communicator, both verbally and in writing, who knows how to convey information through illustration, words, or diagrams. You enjoy working with minimal structure and you enable change around you. You are a learner, proactive, and generally strive to do more. Experience with agile disciplines, software development methodologies, and various agile delivery tools is required. Helpful certifications or training may include: CSM, PMP, or other relevant project and product management credentials. Compensation & Benefits: This role is eligible for our competitive salary and comprehensive benefits package to support your well-being:- Comprehensive Health Insurance- Paid Leave (Vacation/PTO)- Paid Holidays- Sick Leave- Parental Leave - Bereavement Leave- 401 (k) Employer Match- Employee Referral Bonuses Check out our complete list of benefits here - >******************************** Important: All roles are subject to standard hiring verification practices, which may include background checks, employment verification, and other relevant checks. EEO and Accommodations: Egen is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Egen will also consider qualified applications with criminal histories, consistent with legal requirements. Egen welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

Why This Role? Why Now? The world of customer experience isn't just evolving-it's being revolutionized. At Zendesk, we don't watch the future unfold. We build it. As the architects of the AI-powered Resolution Platform, we're resetting the standard for what customer service-and customer success-can mean on a global stage. We're seeking a Senior Manager of Customer Success who isn't daunted by disruption, but energized by it-an architect who can unlock new value at the intersection of human talent, technology, and relentless reinvention. Come help us make Zendesk a Customer Success career destination of choice! Mission Lead a team of up to 10 Customer Success Managers supporting our segments. Your job: Make Zendesk's customers so successful they want to buy more, stay longer, and advocate fiercely. Build a team that blends financial acumen, technical product knowledge, and data-driven experimentation into a customer outcomes powerhouse. You are known for leading with a growth mindset and consistently reaching across the aisle to collaborate and drive customer experience improvements internally. People would describe you as a people first leader who creates a rich learning culture-empowering your team to deliver outsized impact daily. You have unrelenting operational discipline and create a space where world class CSM performance is accelerated by experimentation and constant reinvention. Overarching Objective for the role: Drive Strategic Adoption and Integration of AI-Enabled Customer Success Tools Maximize Team Performance and Customer Outcomes Cultivate Continuous AI Fluency and Enablement within the Team What Makes You Different See ambiguity as an invitation to create, not retreat. Natural "builder" with an innate operator's discipline : you know how to design, run, measure, and continuously improve processes at scale. Fluent in the language of data - dashboards, deep technology conversations and API integrations don't faze you. If you don't know, you dig in and then teach your teams! Thrive on getting close to the work: side-by-side with CSMs on customers, troubleshooting complex customer journeys, and strategizing live with internal partners. Obsess over details that drive outcomes: from GRR/NRR metrics, usage & adoption intelligence, analytics, risk flags, to customer value mapping. Transform ambiguity into structure-getting buy-in for change, standardizing processes and technology where needed, and evangelizing best practices. How You'll Make an Impact 1. Build and Lead a Team of Value Architects Hire, coach, and grow a diverse team, fostering a culture of curiosity, candor, and courageous experimentation. Accelerate your team's product and overall CX technology proficiency, ensuring deep technology and AI fluency to lead customer conversations. Set and communicate crystal-clear goals, weekly, monthly, quarterly, and annual KPIs, and clear accountability frameworks. Attend in-person customer meetings, assist with deep multi-threading, and use Gong consistently to coach the team, identify trends, and stay ahead of the market. Empower your teams while driving operational consistency and rigorous execution to exceed financial targets and contribute to complex cross-functional initiatives. 2. Engineer Next-Level Customer Outcomes Inspire CSMs to act as “mini-CEOs”-owning portfolio strategies, customer prioritization planning, eliminating blockers and opportunities end-to-end. Lead internal monthly/quarterly business reviews (MBRs/QBRs), ensure success plans are built, adopted, and regularly refreshed based on driving customer outcomes that matter- we meet our customers where they are based on what's most important to their business needs. Actively manage churn and expansion playbooks, pipeline health and renewal forecasting accuracy, and run the business by the numbers. 3. Lead an AI-First Revolution in Success Relentlessly drive adoption and sophistication of AI-powered tools for risk flagging, customer insights, automation, and customer engagement. Partner with Product/AI teams, pilot new tools, and aggressively iterate based on real-world feedback. Equally skilled at teaching AI best practices to new hires or jumping in as a “player-coach” on troubleshooting sessions. 4. Operational Excellence in the Gray Zone Own forecasting, retention and growth strategies (partnering heavily with sales and renewals teams), and portfolio reporting for your team-ensuring accuracy, transparency, and proactive management of risk. Hands down you have financial command of your portfolio. Optimize workload distribution and manage capacity with agile, data-driven resource allocation. Champion rigorous performance results through: regular 1:1s, career development, and actionable feedback that makes Zendesk a CS destination of choice. Expected Management Duties (What World-Class Orgs Demand) Business Ownership & Segment Strategy: Act as the business owner for the assigned segment, taking responsibility for revenue outcomes, resource planning, operational health, and ensuring CS feedback influences the Zendesk product roadmap via proactive cross-functional collaboration. Performance Management & Talent Development: Coach for high performance and secure team success through prompt performance management, actionable feedback loops, routine team health checks, skills assessments, and championing promotions for high potential talent. Talent Pipeline & Team Growth: Recruit, interview, and onboard new Customer Success Managers, with a focus on building a diverse team in terms of thought and skill. High-Impact Escalation Leadership: Personally drive resolution for high-impact or strategic customer situations and document learnings to promote continuous improvement across the team. What You'll Need to Succeed AI & Automation Adoption: Early adopter and optimizer of workflow automation, generative AI, and digital engagement tooling-able to guide teams through adoption, troubleshoot issues, and help design new use cases. Data Mastery: Proficiency with CRM and CS platforms (Zendesk, Gainsight, Salesforce, etc.), analytics platforms (Looker, Tableau, or similar), and hands-on skills with data analysis, reporting, and building dashboards for insight-driven action. Financial Acumen: Ability to connect operational levers to revenue outcomes; confident navigating revenue retention, renewal/expansion analysis, forecasting, and ARR/MRR modeling. You've built your career partnering deeply with sales, renewals, product and marketing colleagues. You lead by strengthening a united approach-that puts customer success at the heart of all interactions. Process Engineering: Design and implement standard operating procedures, success plans, customer health scoring models, and scalable playbooks across segments. Risk and Opportunity Management: Ability to conduct root cause analysis for customer escalations, build early warning systems, and mobilize “all hands” to resolve risk. Equally always having an eye on creating a culture of being growth enablers, we think and act like a CEO - you possess extreme ownership and accountability. Segment Strategy: Tailor engagement strategies to SMB, Commercial, Enterprise, and Strategic accounts-using structured frameworks that drive repeatable excellence across segments. Your Background: 9+ years in Customer Success, or relevant customer-facing roles in SaaS or technology companies, with at least 5+ years managing teams. Technical & AI Fluency: Strong expertise in leveraging AI-driven tools, analytics, and automation to positively impact customer success outcomes. Direct experience with AI or next-gen tooling, and the ability to build or manipulate data pipelines and automated reporting, is highly valued. Deep Customer Success Leadership: Proven experience leading high-performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). Deep understanding of core CS principles, including retention, engagement models, and performance measurement. Cross-Functional Collaboration: Track record of collaborating effectively at a leadership level with product, sales, marketing, and AI/technology teams. Data & Financial Acumen: Comfort running QBRs, NRR/GRR analyses, and forecasting with confidence. A data-driven approach is essential for demonstrating impact (outcomes, not just org charts). Adaptability & Drive: Insatiable curiosity, high adaptability, and a proven history of upskilling and delivering results in ambiguous, rapid-paced, and dynamic environments. Education & Certifications: Bachelor's degree in Business or Technology preferred, with advanced degrees or certifications in Customer Success or AI Application being a significant plus. Ready to build the future of Customer Success? Apply to Zendesk and help invent the new standard for what technology-enabled, rigorously customer-centric leadership can achieve. The US annualized OTE (On Target Earnings) range for this position is $170,000.00-$256,000.00 with a pay mix of 70/30 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to *************************** with your specific accommodation request.

At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world's largest enterprises. As the Senior Manager, Pricing Strategy, you will formulate pricing and packaging strategy based on financial and competitive with cross-functional and leadership support to implement them into sales as well as operational processes that underpin these strategies. You will work closely with Product, Sales, and Marketing leadership teams to ensure competitive and consistent pricing across our diverse product portfolio. Reporting to the Director of Pricing Strategy, you will be a core member of the Strategy and Transformation organization. As a Senior Manager, Pricing Strategy you will: Pricing Strategy: Develop and execute pricing policies as well as strategies that align with business objectives, market conditions, and competitive dynamics Pricing Execution: Ensure pricing strategies are accurately implemented in our systems and pricing engines Data Analysis: Utilize SQL and Tableau to analyze pricing data, customer behavior, and market trends to make informed pricing decisions Salesforce Integration: Oversee the integration of pricing strategies into the Salesforce CRM, ensuring a seamless and efficient process for sales teams including training/education Pricing Optimization: Continuously monitor and optimize pricing structures to maximize profitability while maintaining competitiveness Cross-functional Collaboration: Collaborate with cross-functional teams, including Sales, Marketing, and Finance, to gather insights and align pricing strategies with the overall business goals Reporting & Monitoring: Generate regular reports and dashboards to track pricing performance, KPIs, and recommendations for improvement based on data as well as periodic review with key stakeholders across sales, finance and GTM teams We're excited about you if you have: 8-10 years of experience in the B2B technology industry across Strategic Pricing, Pricing Execution and/or Deal Desk Understanding of SaaS/subscription and software licensing models; Understanding of two-tier channel, OEM, and other indirect models Strong analytical skills Exceptional interpersonal skills and ability to communicate as well as influence effectively across all levels of the organization Superlative written, verbal, and visual communication skills Knowledge of pricing and marketing launches including the teams and steps needed to get to the finish line Ability to travel up to 10% within the U.S. as required It is a plus if you have: Defining and driving pricing programs at an enterprise company Working closely and maintaining healthy relationships with various cross-functional teams and senior leadership Translating and communicating complex topics in a variety of forums, tailoring communications to effectively fit and influence the targeted audience Being very thorough and detail-oriented in your tasks and deliverables Bachelor's degree in business, statistics, economics, or other quantitative disciplines, advanced degree preferred This role is not eligible for immigration sponsorship The expected base salary range for this role in California is $150- 165K USD. The salary will vary depending on your job-related skills, experience and location What you can expect from us: Generous PTO Policy Support work life balance with Unplugged Days Flexible WFH Policy Mental & Physical Wellness programs Phone and Internet Reimbursement program Access to Continued Career Development Comprehensive Benefits and Competitive Packages Paid Volunteer Time Employee Resource Groups EEO/VEVRAA #LI-MH2 #LI-Remote

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You'll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Enterprise Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Partner with Enterprise Account Executive and Solution Engineering teams to onboard, train, and proactively drive adoption with our Enterprise customers Proactively build relationships with customers to achieve loyalty and advocacy within their organization Collaborate cross-functionally with internal Datadog teams (sales, support, enablement, product, finance, and legal) Own and project manage the on-boarding process for new customers Become a trusted advisor to the client and partner in building a clear and concise plan to meet their business goals Monitor and analyze usage trends to uncover renewal risks and identify opportunity for contract growth/optimization Who You Are: Customer-centric with 3+ years in a Customer Success or Account Management role Able to manage a wide portfolio of accounts rolling up to large enterprise corporate accounts Knowledgeable in working with Fortune 1000 companies and global brands across all industries A strong communicator with exceptional attention to detail and an ability to cater to a specific audience, including CTO, VP of Engineering and DevOps professionals Experienced in the B2B tech space or with SaaS companies Able to travel for customer onsite visits and events as required Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: Best-in-breed onboarding Generous global benefits Intra-departmental mentor and buddy program for in-house networking New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing An inclusive company culture, able to join our Community Guilds and Inclusion Talks Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is:$102,000-$110,000 USD About Datadog: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Application Performance Monitoring (APM) is one of Datadog's premier products that helps developers see inside complex distributed systems. Our SDKs are both the delivery vehicle for APM and the platform on which all of Datadog's service and app based products (e.g. Application Security Management, Profiling, Data Stream Monitoring…) are delivered. We believe our SDKs are one of our technical moats and are a key competitive advantage for APM and Datadog more broadly. They're also open-source. Leading the evolution of our SDKs is a technically demanding and highly collaborative effort. You'll work with language experts to deliver cutting-edge observability products across our 9 supported languages, with industry leading performance and a world class developer experience. You'll rethink our SDKs' architecture, APIs, data models, and protocol to meet Datadog's current needs and scale, all while building in the open. And you'll grow your team's capacity by fostering a culture focused on customer needs, continuous learning, and innovation. We're looking for an experienced Engineering Manager who cares as much about technical excellence as empowering other engineering teams. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What you'll do: Lead a team of Engineers and collaborate with Product teams to: Reshape and grow our platform capabilities to enable product teams Define and deliver industry leading, open-source, zero-touch APM instrumentation Set a high standard for quality and invest in the tooling and process to maintain it Own outcomes, from the quality of implementation to the quality of the user experience Keep up to date with the cutting edge of observability instrumentation in industry to ensure Datadog remains a leader in the category Who you are: An experienced Engineering Manager with a track record of shipping A strong and empathetic leader with the ability to build and lead high-performing teams to deliver high quality software An ability pivot from high level product narratives to highly technical implementation details You have significant programming experience in one or more of: Java, Go, Ruby Bonus : If you possess experience with one or more of these skills: systems programming experience, observability tooling experience, experience shipping client side software, JVM, Go or Ruby runtime expertise Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Intradepartmental mentor and buddy program for in-house networking An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups) Access to Inclusion Talks, our Internal panel discussions Free, global mental health benefits for employees and dependents age 6+ Competitive global benefits Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is:$187,000-$240,000 USD About Datadog: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Anaplan seeks a tenacious Senior FP&A Manager to join our Go-To-Market Finance Team, primarily partnering with the SVP Professional Services and his Operations team. In this role, you will be a leading thought partner for the global and regional Professional Services leadership teams. You will lead financial forecasting for Anaplan's entire services P&L, influence business decision making down to the billable hour, and drive both target setting and business case analysis for serving new markets and Anaplan products. This is an opportunity to take ownership in a private equity-owned, fast-growing SaaS cloud company. If you are ready to take the lead role and make an impact on a global services organization, this may be the job for you. Hybrid work with 2 days/week in our Miami, NYC, Minneapolis, or Northern VA offices is required. This role reports to our VP of Go-To-Market Finance, who reports to our CFO. Your Impact Develop and maintain close partnerships with business stakeholders, and become a trusted advisor in week-to-week business activities and decision-making Own the full P&L process and analysis for Go-To-Market functions, including SaaS/PS revenue, resource allocation, and operating expenses Analyze and report on financial results, including variance analysis, to identify and communicate key business drivers, risks, and opportunities Analyze key performance indicators (KPIs) and financial trends to generate actionable insights and recommendations Collaborate with key partners to identify and implement operational efficiencies. Lead monthly, quarterly, and annual sales forecasting and scenario modeling processes Partner with Operations and Accounting to enhance management reporting for more accurate and granular tracking of financial results Develop and implement scalable and repeatable business, operational, and financial processes Develop detailed, scenario-based financial models to evaluate investment priorities and alternatives Manage the Processional Services portion of our long-range planning model, including cross-functional communication of key drivers and updates Your Qualifications Bachelor's degree required; Advanced degree preferred 8+ years of FP&A or business finance experience, including experience at a global company, and experience with Professional Services organizations is preferred Strong Excel analysis skills, including driver-based models Skilled at building financial models and reports to help automate and scale, and build dashboards for seamless executive reviews Proven track record of working in a fast-paced, quickly changing environment, with private equity or banking experience is preferred Ability to draw conclusions from a variety of data sources Ability to work cross-functionally and influence appropriately Strong communication, analytical, and problem-solving skills Strong ownership mindset and proactive problem-solving approach Ability to learn Anaplan for analysis (it's not hard!) Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to ****************** before taking any further action in relation to the correspondence.

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Anaplan seeks a tenacious Senior FP&A Manager to join our Go-To-Market Finance Team, primarily partnering with the SVP Professional Services and his Operations team. In this role, you will be a leading thought partner for the global and regional Professional Services leadership teams. You will lead financial forecasting for Anaplan's entire services P&L, influence business decision making down to the billable hour, and drive both target setting and business case analysis for serving new markets and Anaplan products. This is an opportunity to take ownership in a private equity-owned, fast-growing SaaS cloud company. If you are ready to take the lead role and make an impact on a global services organization, this may be the job for you. Hybrid work with 2 days/week in our Miami, NYC, Minneapolis, or Northern VA offices is required. This role reports to our VP of Go-To-Market Finance, who reports to our CFO. Your Impact Develop and maintain close partnerships with business stakeholders, and become a trusted advisor in week-to-week business activities and decision-making Own the full P&L process and analysis for Go-To-Market functions, including SaaS/PS revenue, resource allocation, and operating expenses Analyze and report on financial results, including variance analysis, to identify and communicate key business drivers, risks, and opportunities Analyze key performance indicators (KPIs) and financial trends to generate actionable insights and recommendations Collaborate with key partners to identify and implement operational efficiencies. Lead monthly, quarterly, and annual sales forecasting and scenario modeling processes Partner with Operations and Accounting to enhance management reporting for more accurate and granular tracking of financial results Develop and implement scalable and repeatable business, operational, and financial processes Develop detailed, scenario-based financial models to evaluate investment priorities and alternatives Manage the Processional Services portion of our long-range planning model, including cross-functional communication of key drivers and updates Your Qualifications Bachelor's degree required; Advanced degree preferred 8+ years of FP&A or business finance experience, including experience at a global company, and experience with Professional Services organizations is preferred Strong Excel analysis skills, including driver-based models Skilled at building financial models and reports to help automate and scale, and build dashboards for seamless executive reviews Proven track record of working in a fast-paced, quickly changing environment, with private equity or banking experience is preferred Ability to draw conclusions from a variety of data sources Ability to work cross-functionally and influence appropriately Strong communication, analytical, and problem-solving skills Strong ownership mindset and proactive problem-solving approach Ability to learn Anaplan for analysis (it's not hard!) Base Salary Range:$147,000-$198,000 USD Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to ****************** before taking any further action in relation to the correspondence.

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Anaplan seeks a tenacious Senior FP&A Manager to join our Go-To-Market Finance Team, primarily partnering with the SVP Professional Services and his Operations team. In this role, you will be a leading thought partner for the global and regional Professional Services leadership teams. You will lead financial forecasting for Anaplan's entire services P&L, influence business decision making down to the billable hour, and drive both target setting and business case analysis for serving new markets and Anaplan products. This is an opportunity to take ownership in a private equity-owned, fast-growing SaaS cloud company. If you are ready to take the lead role and make an impact on a global services organization, this may be the job for you. Hybrid work with 2 days/week in our Miami, NYC, Minneapolis, or Northern VA offices is required. This role reports to our VP of Go-To-Market Finance, who reports to our CFO. Your Impact * Develop and maintain close partnerships with business stakeholders, and become a trusted advisor in week-to-week business activities and decision-making * Own the full P&L process and analysis for Go-To-Market functions, including SaaS/PS revenue, resource allocation, and operating expenses * Analyze and report on financial results, including variance analysis, to identify and communicate key business drivers, risks, and opportunities * Analyze key performance indicators (KPIs) and financial trends to generate actionable insights and recommendations * Collaborate with key partners to identify and implement operational efficiencies. * Lead monthly, quarterly, and annual sales forecasting and scenario modeling processes * Partner with Operations and Accounting to enhance management reporting for more accurate and granular tracking of financial results * Develop and implement scalable and repeatable business, operational, and financial processes * Develop detailed, scenario-based financial models to evaluate investment priorities and alternatives * Manage the Processional Services portion of our long-range planning model, including cross-functional communication of key drivers and updates Your Qualifications * Bachelor's degree required; Advanced degree preferred * 8+ years of FP&A or business finance experience, including experience at a global company, and experience with Professional Services organizations is preferred * Strong Excel analysis skills, including driver-based models * Skilled at building financial models and reports to help automate and scale, and build dashboards for seamless executive reviews * Proven track record of working in a fast-paced, quickly changing environment, with private equity or banking experience is preferred * Ability to draw conclusions from a variety of data sources * Ability to work cross-functionally and influence appropriately * Strong communication, analytical, and problem-solving skills * Strong ownership mindset and proactive problem-solving approach * Ability to learn Anaplan for analysis (it's not hard!) Base Salary Range: $147,000-$198,000 USD Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: * Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. * Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to ****************** before taking any further action in relation to the correspondence.

The People Analytics Team at Datadog uses data to help our growing organization make better people decisions. As Manager, People Analytics Data Platform, you'll lead the team responsible for building scalable, self-service tools that power our people data foundation, including data pipelines and modeling, data governance, BI tools and dashboards, and AI strategy. You'll work closely with People leaders, People Tech partners, security teams, and central data teams to ensure that Datadog's people data is accurate, trusted, well-modeled, and easy to use. At Datadog, we place value in our office culture-the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do Manage and develop a team of technical people analysts (e.g., Analytics Engineers, Data Platform Analysts), setting clear expectations, coaching for performance, and building technical depth across the team. Define and drive the data platform roadmap spanning reporting tooling, data modeling, governance, pipeline automation, access/security, and AI-enabled analytics. Own the architecture and development of data pipelines and models in tools such as dbt and Snowflake, powering analytics across the employee lifecycle (e.g., recruiting, performance, employee surveys, learning and development). Lead the migration to a unified people analytics reporting and dashboarding environment-including vendor evaluation, row-based security testing, and integration of AI capabilities into the reporting stack. Oversee data governance practices including data quality monitoring and alerting, metric standardization, cataloging, and documentation, and data access policies and security (role-based or row/column-level permissions) for sensitive data. Lead the development of secure AI-powered people analytics tools, natural-language querying interfaces, and scalable self-service data products for People and business leaders. Partner with People Leadership & Business Partners, People Tech, Recruiting, Finance, and central analytics teams to ensure the people data ecosystem supports business needs. Who You Are 6+ years of experience in analytics engineering, data engineering, data platform management, or similar fields, including 2+ years leading or mentoring technical teams. 2-5 years experience managing technical analysts, coaching their performance, guiding their career journey, and breaking work into achievable projects and tasks Expertise in SQL and modern data stack tooling (dbt, Snowflake, cloud data warehouses, ingestion/orchestration frameworks such as Airflow or Airbyte). Understanding of HR data domains (HRIS, ATS, LMS, performance, talent, recruiting) and the metrics used in people analytics Experience designing secure and compliant data access architectures (row/column-level permissions, governance frameworks, privacy-preserving models). Experience with managing and building dashboards in BI/reporting tools; familiarity with Tableau, Metabase, Looker, or similar platforms. Strong stakeholder manager who can translate business needs into technical strategy and clear priorities for a team Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: Best-in-breed onboarding Generous global benefits Intra-departmental mentor and buddy program for in-house networking New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing An inclusive company culture, able to join our Community Guilds and Inclusion Talks Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is:$150,000-$200,000 USD About Datadog: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world's largest enterprises. The Program Management Office (PMO) at Cloudera is responsible for establishing tight interlocks between Product Management, Engineering, Quality, UX/Docs, Enterprise Strategy, Support and other relevant counterparts, in order to deliver high-quality products to our customers. The PMO designs and drives the adoption of product development best practices and also places emphasis on reducing nagging pain points and friction between teams. Product feature intake requests are consolidated and the PMO acts as a forcing function to standardize business cases and govern financial opportunity modeling. The success of the PMO depends on the ability to manage new feature requests through the Qualified Inputs process and Engineering product releases, across multiple product pillars. This position requires both a technical and program management background with direct experience developing and deploying software or cloud-based services to customers. The Staff Program Manager on this team will have a firm understanding of product development best practices, the SDLC, and engineering execution frameworks. Additionally, this position requires the ability to go wide across several projects in parallel, and also know when and how to go deep on technical requirements when needed, in order to anticipate bottlenecks, facilitate trade-offs, and balance business needs with technical constraints. The ability to understand the big picture of the project design, customer landscape, and anticipate and account for dependencies is crucial. The Staff Program Manager must also be able to take large, complex programs, break them into manageable pieces, and hold teams and task owners accountable while fostering a collaborative environment to deliver results for our customers. As a Staff Program Manager you will: Coordinate and drive triage activities for product pillar initiatives, with the relevant product cross-functional teams. Work alongside Product Managers to enforce business case data is being completed by appropriate stakeholders and the requesting party. Drive end-2-end delivery and execution for each accepted pillar initiative (a.k.a. Qualified Input) by managing timeline, dependencies, risks, and deliverables across multiple Engineering, Quality, UX, and Product Management teams. Regularly assess the critical path by reviewing and understanding product requirements, and subsequent engineering deliverables/activities, and remove unnecessary work. Regularly communicate the status of each pillar initiative to relevant stakeholders and internal teams to prevent communication silos. Immediately escalate to stakeholders and leadership when inputs are at risk of meeting committed deadlines, and work with the execution team to propose mitigation options. Drive end-to-end Engineering product releases through full-cycle program management, ensuring: Release timelines and milestones are aligned with the global release calendar (avoiding overlaps). Comprehensive release dashboards are maintained to capture the full backlog and accurately reflect development and quality status. All cross-functional teams follow established JIRA guidelines and maintain proper JIRA hygiene, ensuring accurate metadata for effective weekly reporting. Risks and cross-dependencies are proactively identified and managed. All security, legal, and compliance requirements related to each release are met and tracked through closure. We are excited if you have (Required Qualification): Bachelor's degree in computer science, computer engineering, or related field, or equivalent experience. 5+ years of experience in a technical lead, systems engineer, or technical program management role with experience architecting and integrating software into complex systems and deploying solutions to the field. 3+ years of experience leading cross-functional teams delivering products on schedule. Strong communication skills with the ability to disseminate (verbally and in writing) clear updates to different audiences, both technical and non-technical. Demonstrated ability to lead interdisciplinary discussions between product and R&D teams to define and drive scope and clarity of work, and reach optimum system level trades. Proficiency with at least one schedule tracking tool such as Asana, Excel, or JIRA/Confluence etc. You may also have: Master's degree in computer science, computer engineering, or related field, or equivalent experience. Experience working with Marketing and Finance to assist product launch operations, as needed (or have hands on knowledge of the NPI process). Ability to regularly engage with senior management and stakeholders and influence across the organization. Excellent analytical and interpersonal skills, with ability to work successfully across all product development disciplines. High sense of ownership, proactiveness, urgency, and drive. This role is not eligible for immigration sponsorship. What you can expect from us: Generous PTO Policy Support work life balance with Unplugged Days Flexible WFH Policy Mental & Physical Wellness programs Phone and Internet Reimbursement program Access to Continued Career Development Comprehensive Benefits and Competitive Packages Paid Volunteer Time Employee Resource Groups EEO/VEVRAA #LI-BV1 #LI-REMOTE

The Global Safety & Security Team falls under the Operations Division that runs many day-to-day operational functions that help keep our employees safe, happy and productive. We work closely with leadership and employees to ensure that Datadog continues to scale rapidly, yet smoothly, and remains a fantastic place to work. We're seeking an experienced team member to join our growing global team and play a critical role in keeping Datadogs and its assets safe and secure. You will work directly with the Head of Global Safety & Security and cross-functional teams to support safety and security operations across the enterprise. Ideal candidates will be passionate about leadership, security operations, building programs, workplace health and safety, project management, customer service, and collaboration. This position is based in our NYC office and will require domestic and international travel. The role will focus particularly on developing our protective services, headquarters security, incident and crisis management programs. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Manage day-to-day global safety and security operations for Datadog's regional offices in AMER, including its global HQ in NYC and assist with global safety and security initiatives. Oversee a variety of responsibilities, including investigations, health and safety compliance, security risk management, travel safety, event security, budgeting, crisis management, emergency response, property loss management, and global safety and security system management. Enforce Datadog's security policies and regulations regionally. Document and disseminate security protocols under the guidance of the Head of Global Safety and Security. Develop enterprise-wide access control standards, policies, technical security solutions, safety protocols, emergency preparedness training, and liaise with local law enforcement in individual offices. Collaborate with various teams, including Office Operations, Real Estate, IT, Legal, Executive Assistants, Events and People teams. Maintain regular communication with stakeholders to ensure alignment on global safety and security initiatives, and ensure all teams are trained on emergency plans and incident response protocols. Execute daily operations and strategic initiatives for workplace safety and security, contract security personnel management, and response to incidents in Datadog offices. Identify long-term needs in terms of organizational structure, policies/procedures, and capital enhancements. Develop strategic plans to obtain executive approval, define objectives, secure resources, and execute key milestones. Provide assessments and briefings to leadership, ensuring understanding of corrective actions, their impact, and urgency. Facilitate tabletop exercises for regional offices focused on emergency preparedness, crisis management, and resilience. Who You Are: Experienced in managing safety and security operations, ideally within a fast-paced technology environment, with a focus on developing security and safety programs and incident response plans. Skilled in managing all aspects of a physical security program, including but not limited to Executive Protection, Event Security, and Travel Security. Experienced in building and growing regional and global safety and security programs to scale with organizational needs. Knowledgeable about global technical security monitoring systems, with experience reviewing architectural plans and planning physical security design. Familiarity with enterprise physical security risk management principles, including conducting security and safety risk assessments and implementing mitigation strategies. Exceptional written and verbal communication skills to effectively convey security information across all levels of the organization with specific focus to executives. Strong vendor management capabilities, with a track record of managing and coordinating with external security vendors. 10+ years of experience in corporate physical security and safety roles within a global security environment, with specific expertise in North and South American regions. 5+ years as a fulltime people manager is essential Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: Generous and competitive benefits package New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous career development opportunities Product training to develop understanding of our product and space Best in breed onboarding Internal mentor and buddy program cross-departmentally Friendly and inclusive workplace culture Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is:$160,000-$210,000 USD About Datadog: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

A World-Changing Company Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Mission Manager is Palantir's single pane of glass for enabling US Government customers and vendors to run software securely and compliantly in the most sensitive environments, but without the overhead -whether connected, disconnected, cloud, or edge. Built on the strength of Palantir's Apollo platform, it provides the critical infrastructure needed to rapidly onboard and deploy applications into a secure Kubernetes-based ecosystem, freeing our customers to focus on building and powering mission-critical systems. The Mission Manager offering is still in its earliest days, and by joining us now, you'll define the strategy for how we develop and scale it-witnessing firsthand the impact of your work on critical missions and the new capabilities you unlock. You'll drive this by building elegant, robust user interfaces and APIs that bridge the gap between a raw Kubernetes cluster and a fully featured, infrastructure-agnostic runtime that can meet the operational demands of hundreds of specialized microservices. As a full-stack engineer, you'll operate at the intersection of product, design, and engineering to deliver industry-leading UI/UX for our next-generation infrastructure management platform. You'll undertake this challenge alongside an energized team with a wide array of backgrounds and skillsets, all united by an ambitious vision for what's possible. Core Responsibilities * Work closely with forward deployed, platform, and customer engineers to understand user workflows, product gaps and identify both short and long-term product capabilities * Collaborate with Product Designers and customers to develop the concepts, features, workflows and design of our platform * Champion a long-term tech roadmap to build high-quality app interactions, polished & reusable UX, reduce operational burden, ensure scalability, reduce risk, and strive for step-changes whenever possible * Take ownership of the end-to-end user experience across the stack, including debugging core backend systems and driving API improvements with a focus on both quality and performance * Work closely with your team and stakeholders to enable sustainable and timely delivery of technical solutions to address business needs * Spend ~70% of your time on Frontend work, and ~30% of your time on Backend work (depending on your project & skillset) What We Value * Product-centric individuals who have a high sense of ownership and ability to own projects end-to-end * Belief in the importance of UI/UX in productionizing infrastructure management systems * Clear and concise verbal and written communications * A focus on impact and an ability to articulate the value your work provides * Passion for designing thoughtful user interfaces and robust APIs * Confidence in troubleshooting issues independently using observability tools and service logs * Familiarity with GraphQL and API schema design * Familiarity with K8s, and the broader ecosystem of software around K8s * Active US Security clearance, or eligibility and willingness to obtain a US Security clearance What We Require * 2+ years of professional software development experience * 1+ years of experience in product design, UX optimization, feature scoping, and system architecture (design patterns, reusability, reliability and scaling) of new and existing applications/systems * Proficiency with web technology languages such as React, JavaScript, TypeScript, or equivalent, and backend languages or frameworks such as Java, Golang, or equivalent * Bachelor's degree in Computer Science or equivalent Salary The estimated salary range for this position is estimated to be $135,000 - $200,000/year. Total compensation for this position may also include Restricted Stock units, sign-on bonus and other potential future incentives. Further note that total compensation for this position will be determined by each individual's relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives. Our benefits aim to promote health and wellbeing across all areas of Palantirians' lives. We work to continuously improve our offerings and listen to our community as we design and update them. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Palantir Technologies. Benefits * Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance * Employees are automatically covered by Palantir's basic life, AD&D and disability insurance * Commuter benefits * Take what you need paid time off, not accrual based * 2 weeks paid time off built into the end of each year (subject to team and business needs) * 10 paid holidays throughout the calendar year * Supportive leave of absence program including time off for military service and medical events * Paid leave for new parents and subsidized back-up care for all parents * Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation * Stipend to help with expenses that come with a new child * Employees can enroll in Palantir's 401k plan Life at Palantir We want every Palantirian to achieve their best outcomes, that's why we celebrate individuals' strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians' lives is just one of the ways we're investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region. In keeping consistent with Palantir's values and culture, we believe employees are "better together" and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for "Remote" work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office. If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are proud to be an Equal Opportunity Employer for all, including but not limited to Veterans and those with disabilities. Palantir is committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process, please reach out and let us know how we can help.

Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals. See yourself at Twilio Join the team as Twilio's next Senior ABM Manager, Acquisition. About the job This position is needed to develop, implement, and refine 1:1 and 1:few account-based marketing programs focused on high-priority accounts to generate pipeline and acquire new customers. The role collaborates closely with Integrated Campaigns, SDRs, and AEs to deliver targeted, personalized multi-channel campaigns and impactful marketing plays that foster meaningful engagement and create new opportunities within net-new key accounts. The position owns program performance, leverages data for optimization, and delivers a relevant prospect experience. Responsibilities In this role, you'll: Directly align with the New Business sales team, Identifying and prioritizing target accounts for 1:1 and 1:few for acquisition. Build and launch personalized multi-channel campaigns for NB target accounts (email, ads, direct-mail, landing pages, and events). Leverage account intelligence and intent data to inform targeting, messaging and campaign design. Be data-driven, monitoring campaign performance, optimizing programs, and providing actionable insights to sales on NB account engagement. Manage and execute persona-based ads for New Business accounts with a focus on impact and optimization. Track and report account-level engagement and progression through the funnel, and overall performance. Support and co-create acquisition focused sales plays through personalized content and tactics. Own and execute 1:1 custom events and experiences designed to accelerate deals and deepen engagement with key decision makers. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 8+ years of experience in B2B marketing, with 6+ years in an ABM related field. Proven track record of building and executing account-specific omnichannel campaigns that drive impact for new business. Experience in leveraging intent data, account intelligence, and personalization tactics for acquisition. Skilled in orchestrating 1:1 and 1:few executive engagement experiences and custom events. Ability to use ABM and marketing performance tools (6sense, Demandbase, Tableau, Looker, etc) Strong analytical skills with the ability to translate campaign data into actionable insights. Experienced in applying insights to optimize campaigns and familiar with MQA models. Demonstrated problem-solving skills focused on data-driven improvements and proactively removing roadblocks. Excellent communication and stakeholder management skills. Desired: Background in enterprise SaaS or complex B2B buying cycles. Familiarity with sales platforms and ability to design content for account-specific outreach (Outreach, Salesloft, ZoomInfo, etc). Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960 - $146,200. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - $154,700. Based in the San Francisco Bay area, California: $137,520 - $171,900. This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until February 28, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

A World-Changing Company Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Mission Manager is Palantir's single pane of glass for enabling US Government customers and vendors to run software securely and compliantly in the most sensitive environments, but without the overhead -whether connected, disconnected, cloud, or edge. Built on the strength of Palantir's Apollo platform, it provides the critical infrastructure needed to rapidly onboard and deploy applications into a secure Kubernetes-based ecosystem, freeing our customers to focus on building and powering mission-critical systems. The Mission Manager offering is still in its earliest days, and by joining us now, you'll define the strategy for how we develop and scale it-witnessing firsthand the impact of your work on critical missions and the new capabilities you unlock. You'll drive this by building elegant, robust user interfaces and APIs that bridge the gap between a raw Kubernetes cluster and a fully featured, infrastructure-agnostic runtime that can meet the operational demands of hundreds of specialized microservices. As a full-stack engineer, you'll operate at the intersection of product, design, and engineering to deliver industry-leading UI/UX for our next-generation infrastructure management platform. You'll undertake this challenge alongside an energized team with a wide array of backgrounds and skillsets, all united by an ambitious vision for what's possible. Core Responsibilities Work closely with forward deployed, platform, and customer engineers to understand user workflows, product gaps and identify both short and long-term product capabilities Collaborate with Product Designers and customers to develop the concepts, features, workflows and design of our platform Champion a long-term tech roadmap to build high-quality app interactions, polished & reusable UX, reduce operational burden, ensure scalability, reduce risk, and strive for step-changes whenever possible Take ownership of the end-to-end user experience across the stack, including debugging core backend systems and driving API improvements with a focus on both quality and performance Work closely with your team and stakeholders to enable sustainable and timely delivery of technical solutions to address business needs Spend ~70% of your time on Frontend work, and ~30% of your time on Backend work (depending on your project & skillset) What We Value Product-centric individuals who have a high sense of ownership and ability to own projects end-to-end Belief in the importance of UI/UX in productionizing infrastructure management systems Clear and concise verbal and written communications A focus on impact and an ability to articulate the value your work provides Passion for designing thoughtful user interfaces and robust APIs Confidence in troubleshooting issues independently using observability tools and service logs Familiarity with GraphQL and API schema design Familiarity with K8s, and the broader ecosystem of software around K8s Active US Security clearance, or eligibility and willingness to obtain a US Security clearance What We Require 2+ years of professional software development experience 1+ years of experience in product design, UX optimization, feature scoping, and system architecture (design patterns, reusability, reliability and scaling) of new and existing applications/systems Proficiency with web technology languages such as React, JavaScript, TypeScript, or equivalent, and backend languages or frameworks such as Java, Golang, or equivalent Bachelor's degree in Computer Science or equivalent Salary The estimated salary range for this position is estimated to be $135,000 - $200,000/year. Total compensation for this position may also include Restricted Stock units, sign-on bonus and other potential future incentives. Further note that total compensation for this position will be determined by each individual's relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives. Our benefits aim to promote health and wellbeing across all areas of Palantirians' lives. We work to continuously improve our offerings and listen to our community as we design and update them. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Palantir Technologies. Benefits • Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance• Employees are automatically covered by Palantir's basic life, AD&D and disability insurance• Commuter benefits• Take what you need paid time off, not accrual based• 2 weeks paid time off built into the end of each year (subject to team and business needs)• 10 paid holidays throughout the calendar year• Supportive leave of absence program including time off for military service and medical events• Paid leave for new parents and subsidized back-up care for all parents• Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation• Stipend to help with expenses that come with a new child• Employees can enroll in Palantir's 401k plan Life at Palantir We want every Palantirian to achieve their best outcomes, that's why we celebrate individuals' strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians' lives is just one of the ways we're investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region. In keeping consistent with Palantir's values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office. If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are proud to be an Equal Opportunity Employer for all, including but not limited to Veterans and those with disabilities. Palantir is committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process , please reach out and let us know how we can help.

Datadog is looking for an Inclusion Program Manager to help foster a culture of collaboration and belonging for our global teams. In this role, you'll weave inclusion into our hiring and retention practices, building programs that help Datadogs grow and thrive. You'll partner with People Ops, Recruiting, Employer Brand, Business Partners, and senior leaders to spot opportunities, share data-driven insights, and drive meaningful impact. We're looking for someone skilled in data and program management, with a flexible, hands-on approach. This is an individual contributor position reporting into the Senior Director of Internal Communications and Inclusion. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: * Develop and implement internal process improvements and programs that foster inclusive hiring and retention. * Partner across the organization and with leadership to embed inclusive practices, influence culture, and hold stakeholders accountable. * Connect and influence cross-functional Inclusion partners across the business to share program updates, drive change, and advise on actions. * Communicate Inclusion programming progress, reinforce accountability, and share recommendations. * Analyze data to provide insights and reporting for strategic decision-making that impacts hiring and promotion, measures program impact, and ensures compliance. * Establish benchmarks and metrics to measure effectiveness of Inclusion programming. * Support the broader Inclusion team with projects as needed, demonstrating strong collaboration skills and stakeholder management. * Stay up to date on inclusion trends, best practices, and legal / regulatory developments. Who You Are: * 5+ years of experience across People and / or Inclusion roles, preferably with experience in fast growing technology companies. * A passionate Inclusion subject matter expert with a proven track record of driving impactful Inclusion initiatives in complex organizations, ideally in a rapidly scaling tech company. * Strong analytical skills with the ability to interpret data and translate insights into action, with experience in preparing reports and presentations. * Excellent communication and interpersonal skills, with the ability to engage stakeholders effectively. * Experienced in communicating and rolling-out changes; shaping, running and measuring programs. * Project management experience and ability to influence cross-functional teams. Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: * Generous and competitive global benefits * New hire stock equity (RSUs) and employee stock purchase plan * Continuous career development and pathing opportunities * Product training to develop an in-depth understanding of our product and space * Best in breed onboarding * Internal mentor and buddy program cross-departmentally * Friendly and inclusive workplace culture Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Datadog is looking for an Inclusion Program Manager to help foster a culture of collaboration and belonging for our global teams. In this role, you'll weave inclusion into our hiring and retention practices, building programs that help Datadogs grow and thrive. You'll partner with People Ops, Recruiting, Employer Brand, Business Partners, and senior leaders to spot opportunities, share data-driven insights, and drive meaningful impact. We're looking for someone skilled in data and program management, with a flexible, hands-on approach. This is an individual contributor position reporting into the Senior Director of Internal Communications and Inclusion. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Develop and implement internal process improvements and programs that foster inclusive hiring and retention. Partner across the organization and with leadership to embed inclusive practices, influence culture, and hold stakeholders accountable. Connect and influence cross-functional Inclusion partners across the business to share program updates, drive change, and advise on actions. Communicate Inclusion programming progress, reinforce accountability, and share recommendations. Analyze data to provide insights and reporting for strategic decision-making that impacts hiring and promotion, measures program impact, and ensures compliance. Establish benchmarks and metrics to measure effectiveness of Inclusion programming. Support the broader Inclusion team with projects as needed, demonstrating strong collaboration skills and stakeholder management. Stay up to date on inclusion trends, best practices, and legal / regulatory developments. Who You Are: 5+ years of experience across People and / or Inclusion roles, preferably with experience in fast growing technology companies. A passionate Inclusion subject matter expert with a proven track record of driving impactful Inclusion initiatives in complex organizations, ideally in a rapidly scaling tech company. Strong analytical skills with the ability to interpret data and translate insights into action, with experience in preparing reports and presentations. Excellent communication and interpersonal skills, with the ability to engage stakeholders effectively. Experienced in communicating and rolling-out changes; shaping, running and measuring programs. Project management experience and ability to influence cross-functional teams. Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: Generous and competitive global benefits New hire stock equity (RSUs) and employee stock purchase plan Continuous career development and pathing opportunities Product training to develop an in-depth understanding of our product and space Best in breed onboarding Internal mentor and buddy program cross-departmentally Friendly and inclusive workplace culture Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is:$105,000-$125,000 USD About Datadog: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. 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