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Monitor skills for your resume and career

Updated January 8, 2025

5 min read

Below we've compiled a list of the most critical monitor skills. We ranked the top skills for monitors based on the percentage of resumes they appeared on. For example, 12.2% of monitor resumes contained patrol as a skill. Continue reading to find out what skills a monitor needs to be successful in the workplace.

15 monitor skills for your resume and career

1. Patrol

Here's how monitors use patrol:

Patrol the Residential Facility and perimeter for safety and security purposes.
Dispatched patrol and security to intrusions and security alerts.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how monitors use customer service:

Assisted with customer service support including answering phones, assisting customers with registration, and providing program information.
Managed and coached up to 12 customer service representatives assisting customers with appointment setting and sales representative communication.

3. Rehabilitation

Here's how monitors use rehabilitation:

Maintained security of rehabilitation institutions.
Review documents pertaining to the history of the offender to conduct investigations and to formulate rehabilitation plan.

4. Patients

Here's how monitors use patients:

Greeted patients, completed necessary admission requirements and disclose clinical terms and conditions to patients who required treatment.
Facilitated activities/daily agendas for rehab patients that were mandated to rehab from the department of corrections.

5. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how monitors use cpr:

Instructed over 200 employees on CPR and basic life saving techniques enabling a safer workplace for employees in an industrial environment.
Provided medical assistance in emergency situations; CPR certified; responsible for the opening/closing of building.

6. Substance Abuse

Here's how monitors use substance abuse:

Conduct alcohol and urine surveillance services as required including conducting, processing and documenting substance abuse testing.
Observe and Report any suspicious behaviors, including indications of substance abuse and perform urinalysis testing.

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7. Program Rules

A program rule is a rule or procedure which varies from time to time and governs the operation of a program as it is published on its website.

Here's how monitors use program rules:

Distribute information to residents regarding program rules and regulations.
Monitored consumers with moderate to severe psychiatric diagnosis to ensure their compliance with program rules and regulations.

8. Cleanliness

Here's how monitors use cleanliness:

Organized and supervised resident work details to maintain facility cleanliness and ensured the facility met agency requirements.
Ensured wellness center was operating to safety and cleanliness protocol

9. Corrective Action

Here's how monitors use corrective action:

Develop corrective actions plans for areas requiring improvement, delegate regional staff to monitor implementation and report any challenges.
Investigate, document and report safety and environmental incidents with root cause analysis and corrective actions.

10. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how monitors use safety procedures:

Insure safety procedures are well developed and implemented throughout the facility.
Managed and maintained safety procedures and guidelines.

11. Incident Reports

An Incident Report, in a medical facility such as hospitals and nursing homes, is a type of paperwork filled out immediately after and in the case of an incident of some sort, with the goal of describing the incident and its consequences, as well as the measurements taken after or during the incident, as well as any other information relevant to said incident. Such an incident might be a patient acting out or a patient being injured.

Here's how monitors use incident reports:

Log Incoming / Departing VehiclesLog Incoming / Departing VisitorsLog Incoming / Departing PatientsCreate Incident ReportsSchedule Random Drug Screens
Prepare disciplinary and incident reports * Prepare initial needs assessment on inmate/parolee.

12. Crisis Intervention

Here's how monitors use crisis intervention:

Provide support for teachers and students-Assist students with carrying out classroom activities -Provide Non-violent Crisis Interventions
Provided crisis intervention and diffused client disagreements displaying exceptional mediation and conflict resolution skills.

13. Front Desk

Here's how monitors use front desk:

Operated as front desk receptionist and maintainer of facility security.
Manned front desk, registering and directing racers as they arrived, including quickly retrieving registration forms from file as needed.

14. Emergency Situations

Here's how monitors use emergency situations:

Conduct proper pat down searches* Bunk searches* Identifying/Confiscating contraband* Following procedure during emergency situations* Monitoring resident activity
Intervened in potential emergency situations for the purpose of minimizing disruptions or injury.

15. Community Resources

Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.

Here's how monitors use community resources:

Administered regular drug and alcohol tests felony offenders referred them to other community resources.
Provided community resources for residents in need of clothing, identification and medical.

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What skills help Monitors find jobs?

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List of monitor skills to add to your resume

The most important skills for a monitor resume and required skills for a monitor to have include:

Patrol
Customer Service
Rehabilitation
Patients
CPR
Substance Abuse
Program Rules
Cleanliness
Corrective Action
Safety Procedures
Incident Reports
Crisis Intervention
Front Desk
Emergency Situations
Community Resources

Law Enforcement
Room Checks
Safety Rules
Technical Assistance
Informed Consent
Lunch Room
Meal Service
Bed Checks
FDA
Conflict Resolution
End Loaders
Telephone Calls
Log Book
Domestic Violence
CCTV

GPS
Vital Signs
Federal Regulations
Site Monitoring
Customer Inquiries
Room Searches
Alarm Systems
Head Counts
Program Monitoring
Remote Monitoring
School Management
Computer System
USDA
Applied Behavior Analysis

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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