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Montage Hotels & Resorts jobs in Healdsburg, CA - 26 jobs

  • Meetings & Events Coordinator

    Montage Hotels & Resorts 4.5company rating

    Montage Hotels & Resorts job in Healdsburg, CA

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Meetings & Events Coordinator SUMMARY The Meetings & Events Coordinator is an essential member of the team. This role aids the Managers by completing administrative tasks in a timely and accurate manner. We are seeking an Meetings & Events Coordinator to provide support to the team with their skills and professionalism. This role will include a wide variety of administrative functions. ESSENTIAL FUNCTIONS Job duties include; although are not limited to: Performing clerical duties such as typing, filing, copying, emailing, answering and responding to telephone calls and messages Coordinating meetings and recording minutes Scheduling travel arrangements when needed Preparing departmental communication pieces Assisting in menu design and production for weekly, seasonal, and annual features Coordinating and maintaining vendor/supplier information Ordering office supplies and ensuring that the department is adequately stocked Entering data for select invoices and products Assisting in recruiting, scheduling interviews, and training for new hires Supporting the department with time management on execution of projects Unifying and maintaining all internal documents Responding to visitor and guest requests, questions, and concerns Facilitating resolution when possible or referring individuals to the appropriate manager Ensuring all office equipment, printers, and phones are maintained and fully functional QUALIFICATIONS High School Diploma or equivalent is required, Bachelor's Degree preferred Two (2) plus years' experience in an administrative role within an upscale hotel Strong customer service skills Must have intermediate skills with Microsoft Office products; Word, Excel, PowerPoint, and Outlook, Opera preferred Excellent verbal and written communication skills required Knowledge of hotel food and beverage operations preferred PHYSICAL REQUIREMENTS Position requires exerting well-paced mobility as well as the ability to maneuver between functions occurring simultaneously. Must be able to bend, stoop, squat and stretch to fulfill tasks. Must be able to lift up to 15-40 lbs. on a regular and continuing basis. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing. The pay scale* for this position is $28.21. *The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $42k-53k yearly est. Auto-Apply 3d ago
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  • Security Officer (Full-Time)

    Montage Hotels & Resorts 4.5company rating

    Montage Hotels & Resorts job in Healdsburg, CA

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Security Officer SUMMARY The Security Officer is an integral role in ensuring safety and security for all associates, guests and assets. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values. ESSENTIAL FUNCTIONS Job duties include; although are not limited to: Conducting interior and exterior patrols throughout property; checking for unsecured doors and rooms, trespassers, unauthorized persons in restricted areas and safety hazards Responding to all guest and Associate calls while on patrol, making emergencies a top priority Drafting incident reports and ensuring all record logs such as key logs, lost and found, group resumes, contractor passes, and emergency equipment are all current and up to date via daily audits Ensuring all daily shift logs and shift pass-down logs are complete Viewing CCTV monitors and keeping constant surveillance of grounds through the camera system Conducting associate safety training and reporting/resolving safety hazards throughout the property on a daily basis Responding to, communicating, following up, and providing updates on all incidents as they occur Having full knowledge of the property's activities/events each shift and providing a professional security presence while focusing on customer service. Receiving and communicating all information pertaining to your shift from the daily briefings QUALIFICATIONS High School Diploma or equivalent required, Bachelor's Degree preferred Minimum two to three years of Security experience CPR/First Aid certified and ability to present current Guard Card Luxury hotel experience strongly preferred Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur PHYSICAL REQUIREMENTS Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to exert well-paced ability to reach different outlets and other departments of the hotel on a timely basis. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to lift up to 15 lbs. on a regular and continuing basis. The pay scale* for this position is $23.07. *Associates who work between 11:00 p.m. and 8:00 a.m., and whose shifts include at least 50% of hours within that time frame, will receive an additional $1.50 per hour. *The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $37k-45k yearly est. Auto-Apply 7d ago
  • Managing Director, Rosewood Calistoga

    Rosewood Hotels & Resorts 4.7company rating

    Calistoga, CA job

    Press space or enter keys to toggle section visibility Impact of this role Directs the overall operation of assigned hotel, to maximise performance, profitability and return on investment by creating a positive and productive work environment and ensuring excellence in guest service and compliance to company standards (quality, service, product and fire life safety). Optimises relationships with owners, key stakeholders, hotel management, associates, and the community we operate in. Undertakes the leading role in promoting the culture and the values of the Group. Supports the group's purpose of creating a future where people and place enrich one another. Key Responsibilities * Champions the development and execution of the hotel's vision ensuring it is seamlessly integrated into every aspect of the experience. * Leads pre-opening strategy and execution, overseeing all activities including talent acquisition, training, operational set-up, and brand positioning, in close partnership with the corporate team * Serves as a trusted liaison with local partners, artisans, wineries, and civic organizations, fostering meaningful relationships that integrate the resort into the cultural and community fabric of Napa Valley. * Maintains effective, transparent communication and strategic alignment with ownership and corporate leadership to ensure mutual goals and expectations are consistently met. * Develops and implements the agreed annual budget and business plan and makes recommendations for capital improvements to enhance the assets of the hotel and ensure brand loyalty. * Is a catalyst in bringing our purpose to life by integrating it into every aspect of the hotel from leadership to operations to brand experiences across all stakeholders especially associates, guests and communities. * Monitors the financial performance and operational plans of the hotel to support the agreed overall objectives. * Oversees the delivery of all guest services ensuring the utmost quality and care is delivered, including the effective resolution of all complaints to the satisfaction of guests. * Ensures that product, standards are met in all areas of the hotel as pertains to physical appearance, maintenance, and cleanliness. * Establishes and maintains preventative maintenance programmes to protect the physical assets of the hotel. * Oversees the development and execution of marketing plans and revenue management efforts to maximise revenue generation, RevPAR, and occupancy levels. Maximises room revenues and profits by anticipating and planning for market shifts. Ensures the development of strategic marketing opportunities and tactical sales plans. * Maximises food and beverage revenues by ensuring optimal use of banquet / outlet space and most cost-effective management of the hotel's food and beverage outlets. * Works closely with corporate team in ensures optimum staffing levels relative to volume and productivity levels in all areas of the hotel. Maximises training initiatives and plans to drive efficiencies and enhance operating and service performance of the hotel. * Plays a pivotal role in cascading Rosewood Impacts, our groupwide roadmap for delivering positive impact on people and planet, including overseeing progress towards goals in environmental sustainability, employment, sourcing and partnerships. * Develops and maintains rapport with key community contacts to ensure a visible presence in the local community. Ensures the handling of community/media related inquiries in the most effective manner, while referring sensitive matters to corporate media / communications offices. * Provides regular and adhoc information and status reports to corporate team as requested on the financial and operational performance of the hotel against plan. * Establishes and maintains a proactive Talent and Culture function to ensure associate motivation, training, and development, pay and benefit administration, and compliance with policies and procedures and local labour regulations. Fosters positive associate / labour relations with employees. * Fosters the development of a positive work environment for all associates. Mentors all levels of associates through formal and informal meetings, discussions, and performance feedback. * Works effectively with associates to address cultural and / or work environment issues to affect positive employee and guest experiences. * Measures the effectiveness of broad-based marketing plans and yield management efforts to maximise the number of market segments reached, and to diversify the sources of revenues. * Actively drives and co - ordinates Performance Appraisal process at the hotel level with the Director of Talent and Culture, providing constructive feedback toward career developments for associates. * Actively drives and co-ordinates the Operations Management Review (OMR) process across all Hotels, to enhance service and product standards and ensure alignment with corporate direction. * Gives overall leadership to the corporate Guest Experience programme as well as the corporate Quality Assurance programme and drives the improvement initiatives these programmes generate/require. * Ensures quality, fire and life safety standards are fully implemented and are never compromised for profit. * Acts as mentor to hotel management team, responsibility for their professional development and career progression by implementing Professional Appraisal Plans and monitoring individual performance through both informal / formal process. * Develops and updates local hotel policies, (in alignment with corporate policies) and manuals (in alignment with corporate manuals) for implementation in the hotel to ensure consistency and compliance across the property. * Actively participates in and leads the recruitment and talent development for the Hotel, to meet both current and future needs. * Is a "Brand Ambassador" at all times and ensures brand integrity and clarity are always maintained. * Models the Corporate culture, vision, mission, and core values at all times, actively driving the company vision and values across the hotel. * While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates. Critical Skills & Qualification * Well-developed leadership competencies. * Previous experiences as Managing Director/ General Manager within luxury hotel brands. * Previous Pre-Opening experience an advantage. * Demonstrated experience with California employment practices, along with in-depth knowledge of California wines and the Napa Valley region, will be considered an asset * Strategic thinking, with strong problem solving and organisational skills. * Well-developed communication and presentation skills (written / verbal). * Effective relationship management skills (internal / external) * Strong customers focus skills. * Sound financial understanding to Profit and Loss level. * Strategic understanding of Human Resources, Sales and Marketing. * Passionate about leveraging business to create a positive impact on people and planet. * Bachelor's degree or equivalent in Hotel Management, Business degree or equivalent experience * Fluent in English and other languages preferred The salary range for this position is $280,000-$300,000 annually. This is the pay range for this position that the company reasonably expects to pay. This position also may be eligible for bonuses. Decisions regarding individual salaries will be based on several factors, such as experience, location, and education.
    $280k-300k yearly 60d+ ago
  • Resort Phone Operator | PBX Operator (Full-Time)

    Montage Hotels & Resorts 4.5company rating

    Montage Hotels & Resorts job in Healdsburg, CA

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. PBX Operator . SUMMARY The PBX Operator functions as the heartbeat for the hotel, processing all incoming and outgoing communications. We are seeking a motivated and customer service oriented PBX Operator to handle all communications and guest requests in a positive and professional manner. ESSENTIAL FUNCTIONS Job duties include; although are not limited to: Answering and processing all incoming/outgoing guest and in-house calls Providing prompt and courteous switchboard services to our guests, including message taking when necessary Forwarding messages and faxes as needed to guests and various departments Answering basic inquiries for guests in a courteous and efficient manner Remaining aware of daily events, restaurant, entertainment, and special events in local area Ensuring wake up calls are properly monitored and are promptly placed within parameters of hotel policies and standards Managing 3-4 calls per minute Posting appropriate telephone charges when required Adhering to safety regulations and emergency procedures Actively coordinating communications within the hotel, including emergency procedure, alarms, life safety, and more Assisting the front desk with miscellaneous tasks such as filing, copying, and word processing when necessary Performing any other job related duties as assigned QUALIFICATIONS High School Diploma or equivalent required Previous communications or switchboard experience preferred Clear and effective verbal and written communication skills required Must be willing and able to multi-task Basic knowledge of computers and computer-aided research required Must have excellent telephone etiquette and customer service skills PHYSICAL REQUIREMENTS Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to sit at a desk for up to 8 hours a day. Walking and standing are occasionally required. Must be able to lift up to 15 lbs. on a regular and continuing basis. This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity. The pay scale* for this position is $24.25. *The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $33k-40k yearly est. Auto-Apply 12d ago
  • Housekeeping Coordinator (Full-Time)

    Montage Hotels & Resorts 4.5company rating

    Montage Hotels & Resorts job in Healdsburg, CA

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Housekeeping Office Coordinator SUMMARY The Housekeeping Office Coordinator position is responsible for providing office coverage and clerical support to the Housekeeping department and Director of Housekeeping at all times; monitoring property management systems, updating room statuses and providing other administrative duties. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values. ESSENTIAL FUNCTIONS Job duties include; although are not limited to: Answering and directing all incoming phone calls in a courteous, efficient manner to ensure ultimate guest satisfaction Dispatching all internal and external customers and Housekeeping needs to departmental staff Producing daily assignment sheets and boards Monitoring and updating room statuses in hotel property management system Entering Engineering work orders into HotSOS Systems Completing all necessary paperwork and other administrative duties Assisting in maintaining high morale level in the department by displaying a positive attitude QUALIFICATIONS High school or equivalent education required Must possess proficient computer skills, including, but not limited to, Microsoft Word, Excel, Outlook, PowerPoint and Delphi Minimum of two years' experience in customer service Ability to communicate clearly and speak, read, write and understand English Prior hospitality experience preferred PHYSICAL REQUIREMENTS Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to sit at a desk for up to 8 hours a day. Walking and standing are occasionally required. Must be able to lift up to 15 lbs. on a regular and continuing basis. This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity. The pay scale* for this position is $25.70. *The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $45k-57k yearly est. Auto-Apply 6d ago
  • Executive Chef - EC

    Montage Hotels & Resorts 4.5company rating

    Montage Hotels & Resorts job in Healdsburg, CA

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Executive Chef SUMMARY The Executive Chef will provide the highest quality culinary experience to our guests. The Executive Chef is responsible for the development and oversight of the overall strategic vision of the culinary program, including profitable financial management, effective leadership of sous chefs, excellent customer service skills, and supervision of department requirements and standards. ESSENTIAL FUNCTIONS Job duties include, although are not limited to: Accountable for ensuring all aspects of the Hotel kitchens including but not limited to: training, supervision and scheduling of all line associates, execution of all menu items, ordering, proper storage, organization and inventory of all products, training and implementation of all sanitation procedures, developing menu items, menu matrix and recipes while managing food and labor costs. Responsible for enhancing the quality of food product that is presented to guests. Make changes that respond to the marketplace and to guests' needs, both present and anticipated. Recommend changes to the food product. Use market research to develop new products and ensure consistency in food delivery and standards. Be a primary representative in media outlets, both print and televised, for food and beverage offerings at the Hotel. Provide support of a specialist nature to the Executive Committee, particularly to the Director of Food & Beverage, and the Food & Beverage Managers and Directors. Work in support of team goals and measures effectiveness through the Food & Beverage profit and service performance of the hotel. Responsible for the selection, training and development of the personnel within the department. Control the elements that determine profit and loss. Responsible for all major operating expenses. Set margins and manage the business against projections. Make decisions that relate to profit and loss. Responsible for the financial management of the operation. Create custom menus Create sustainable menu options Responsible for following BEOs and ensuring any changes are made Attend operational meetings QUALIFICATIONS Minimum three years' experience as an Executive Sous Chef in a comparable hotel environment. Expertise in food product, presentation, quality and preparation along with menu concept and menu design required. Previous experience with creating schedules, labor costing, payroll administration, employee performance management required. Strong interpersonal and problem solving abilities. Must be able to work well under pressure in a fast paced environment, and focus attention on guest needs, remaining calm and courteous at all times. Requires good communication skills, both verbal and written. Must possess basic computational ability. Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required. Extensive knowledge of menu development, insight into marketing, cost and wage control. Thorough knowledge of food products, standard recipes and proper preparation. Ability to analyze, forecast data, and make judgments to ensure proper payroll and production control. Ability to supervise large staff and accomplish goals on a timely basis. Ability to conduct meetings, menu briefings and maintain communication lines between line staff and Executive Assistant Manager, Food & Beverage. Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts. Ability to create recipes and support material, i.e., recipe cards, descriptions, and pictures, and to read and visualize same. Artistic ability to create theme menus, ideas for ice carvings, decorations, etc. PHYSICAL REQUIREMENTS Constant standing and walking throughout shift. Occasional environmental exposures to cold, heat, and water. The individual must be able to transport up to 50 pounds on occasion and up to 35 pounds regularly. The pay scale for the Executive Chef is from $130,000.00 - $150,000.00. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $130k-150k yearly Auto-Apply 49d ago
  • Massage Therapist (On-Call)

    Montage Hotels & Resorts 4.5company rating

    Montage Hotels & Resorts job in Healdsburg, CA

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Massage Therapist SUMMARY The Spa Massage Therapist position will provide exceptional massage and spa treatments with the highest levels of professionalism, a customized approach and over-the-top-hospitality to guests of the Spa. Your role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values. ESSENTIAL FUNCTIONS Major areas of responsibility/ management include, but are not limited to: Provide Massage and Spa services to guests in a timely, courteous and efficient manner including, but not limited to, massage, wellness therapies, body treatments, foot soaks/treatments, etc. Maintain an agreed upon retail sales to service ratio with the exceptional products, gifts and accessories provided. Maintain an agreed upon minimum upsell percentage. Attend pre/post shift meetings Participate fully in maintaining backbar expenses Complete all necessary record-keeping tasks as they pertain to the operation of the Spa Participate in all advanced training without exception Escorts guests to and from treatment rooms in a graceful manner, attending to any immediate needs throughout the Spa visit. Assist in providing information to any inquiries, help to coordinate all guest requests for services and maintain impeccable yourself and spa cleanliness of the Spa. Ensure guest comfort and safety throughout the treatment. Maintain work area with necessary supplies, sanitation and disinfection procedures ensuring room is immaculate at all times (tables draped, counters and products clean). Perform monthly and quarterly deep-clean responsibilities. Assist with cleanliness of all spa areas including all locker rooms. Assist fellow associates with daily operations to support healthy teamwork and contribute to the success of the spa. Assist in any other function as requested by Spa Manager, Director of Rooms or General Manager as it pertains to the spa, lounges, indoor/outdoor area, retail area, pool area. Participate fully in any/all promotions within and outside the spa, hotel or at off-site events. QUALIFICATIONS High school or equivalent education Ability to communicate clearly and speak, read, write and understand English Valid Massage Therapy Certification from a recognized school of massage Insurance coverage as required to maintain massage license/certification Continuing Education as required to maintain massage license/certification. 5+ years' experience as a Massage Therapist in a stand-alone spa or luxury hotel/resort spa. Exceptional skill in Swedish and Deep Tissue massage and at least two of the following: Acupressure Ashiatsu Ayurvedic i.e. Abhyanga, etc. Clinical Deep Tissue CranioSacral - Upledger or equivalent Deep Tissue Hot Stone Massage Lomi Lomi Massage Lymphatic Drainage - Upledger or equivalent Myofascial Release Neuromassage Pregnancy Massage - certificate of advanced training required to perform Pregnancy Massage Reflexology Reiki II or Master + Rolfing Shiatsu - table and/or mat Sports Massage Thai Massage Trigger Point Massage PREFERRED Luxury experience strongly preferred Bachelor's Degree BENEFICIAL Advanced training in holistic and/or clinical bodywork, aromatherapy and spa/body treatments. Strong experience in more than five modalities as described above. Knowledge of botanical ingredients, thalassotherapy, reflexology, Ayurveda or any holistic wellness field/modality Knowledge of general wellness practices such as yoga, meditation, etc. Advanced holistic and clinical training PHYSICAL REQUIREMENTS Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach different outlets and other departments of the Resort on a timely basis. Must be able to exert well-paced ability in limited space. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to lift up to 50 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. The pay scale* for this position is $16.90. *The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $37k-73k yearly est. Auto-Apply 20d ago
  • Sales Coordinator

    Montage Hotels & Resorts 4.5company rating

    Montage Hotels & Resorts job in Healdsburg, CA

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Sales Coordinator SUMMARY The Sales Coordinator is responsible for performing daily tasks that assist the Sales Office and Group Sales Managers in alignment with the department's long term goals and objectives. ESSENTIAL FUNCTIONS Provide excellent customer service to our clients and their guests, third party and direct bookings. Maintain visibility and integrity of our department throughout the resort promoting mutual cooperation in assuring our clients are delivered the service as promised. Develop a trusting and long term relationship with our accounts. Support Sales initiatives across the Sales Office including daily client service, acting as an “inside sales” contact and liaison handling assisting with group leads in the absence of the sales representative when out of office or traveling. Assist in the preparation for travel and tradeshows. Order supplies for the department as directed Update collateral, templates, online portals for the department as directed Conduct site tours for our internal departments and clients as directed QUALIFICATIONS Bachelor's Degree preferred. Two years' experience in customer service in a hotel environment. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Ability to communicate customer needs and resolve complaints independently. Ability to establish and master goals. Ability to identify and assist in the development of accounts. Ability to act independently with minimal or no supervision. Must possess basic computational ability. Must possess computer skills, including, but not limited to, accounting programs, Microsoft Word, Excel and Delphi. Tasks with Delphi will require follow notes and account entries from post trade shows and telephone activity Math skills, as well as budgetary analysis capabilities required. PHYSICAL DEMANDS Most work tasks are performed indoors and at a desk. Temperature is moderate and controlled by hotel environmental systems. Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. This may include traveling to and from meetings. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. The pay scale* for this position is $29.94. *The pay scale is the base salary wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $36k-44k yearly est. Auto-Apply 26d ago
  • Director of Finance

    Rosewood Hotels & Resorts 4.7company rating

    Calistoga, CA job

    Press space or enter keys to toggle section visibility Director of Finance: Rosewood Calistoga OUR PURPOSE AND CULTURE We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place. THE TEAM As part of the Finance Division, which focuses on delivering strategic financial leadership and operational excellence, this role contributes to the hotel's profitability, compliance, and long-term growth. You will report directly to the Managing Director, collaborating closely with divisional heads, corporate stakeholders, and ownership representatives to ensure financial integrity and performance. YOUR ROLE As Director Finance Business Partner with Rosewood Calistoga, you will play a pivotal role in shaping the financial strategy of the hotel, aligning with Rosewood Hotel Group's vision and aspirations. You will lead the financial planning, control, and reporting functions, ensuring a robust financial environment that supports innovation, operational efficiency, and sustainable growth. Your leadership will directly impact the hotel's profitability, cash flow, and competitive positioning. HOW YOU'LL MAKE THE PLACE * Drive the Business Plan and CAPEX Plan process, ensuring timely completion, accuracy, and strategic alignment * Manage the hotel's CAPEX plan in collaboration with Division Heads to optimize owner investments * Ensure sufficiency of operating funds and maximize cash flow through effective control of stock levels, credit, and receivables * Execute and review financial controls, policies, and procedures in compliance with corporate standards and local regulations * Support pre-opening strategy and execution, overseeing all activities within the Finance division, in close partnership with peers and the corporate team * Ensure timely settlement of expenses payable to the Management Company * Provide financial guidance to hotel management, including monthly reports and performance analysis * Lead the implementation of internal controls and oversee accounting systems and applications * Maintain effective safekeeping mechanisms for contracts, tenancy agreements, and accounting records * Oversee the Operation Management Review (OMR) process and drive follow-up actions to enhance divisional performance * Ensure compliance with all relevant hospitality laws and maintain updated hotel licenses * Foster strong relationships with hotel ownership and ensure alignment with management agreements * Lead and develop a high-performing finance team, providing direction, support, and development opportunities * Identify training needs and collaborate with Talent Development, Sales & Marketing, and Revenue teams to address them * Promote a positive work environment, mentor associates, and drive high levels of engagement and recognition * Maintain discipline and support Talent & Culture in grievance and disciplinary processes * Actively participate in recruitment and succession planning to ensure the right talent is in place * Model Rosewood's culture, vision, and values, driving them across the hotel COULD THIS BE YOU? * You hold a bachelor's degree or equivalent in Accounting * You bring previous senior management experience in Finance within the hospitality industry * You demonstrate strong leadership competencies including initiative, strategic thinking, business acumen, and people leadership * You possess excellent communication and presentation skills, both written and verbal * You have previously contributed to a successful pre-opening of a luxury hotel * You have effective relationship management and influencing skills * You have the ability to analyze, interpret, and extract trends from financial data * You exhibit proficiency in hotel accounting systems including Opera, Micros, Hyperion, ADP, and Infor Sun Systems, as well as general business software such as Outlook, Word, and Excel * You are conversant with all relevant hospitality laws and regulations, positioning you as a knowledgeable finance professional within the US and California OUR COMMITMENT TO YOU At Rosewood Hotel Group, your voice is heard and valued. We're a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We're not only committed to building and nurturing genuine, long-lasting relationships but to transforming them and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice. The salary range for this position is $190,000 - $210,000 annually This is the pay range for this position that the company reasonably expects to pay. This position also may be eligible for bonuses. Decisions regarding individual salaries will be based on several factors, such as experience, type of experience, location, and education. About Us Press space or enter keys to toggle section visibility Rosewood Hotel Group, a privately owned company, is one of the world's leading global lifestyle and hospitality management groups. It encompasses four brands: ultra-luxury Rosewood Hotels & Resorts; upper-upscale New World Hotels & Resorts; Asaya, an integrated well-being concept; and Carlyle & Co., a modern and progressive private members clubs. Its combined hotel portfolio consists of more than 42 properties in 20 countries with nearly 30 new properties currently under development. The group's foundation is its commitment to "Relationship Hospitality" - a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners and the communities in which its hotels operate. By doing so, Rosewood Hotel Group strives to become the industry leader in delivering the true meaning of hospitality.
    $190k-210k yearly 11d ago
  • Internship | Rooms Division

    Montage Hotels & Resorts 4.5company rating

    Montage Hotels & Resorts job in Healdsburg, CA

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Intern At Montage Hotels & Resorts, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage is more than a job; it's a career to be proud of. Those who join the Montage family find a culture that rewards and encourages excellence and growth, through our investment in each associate's education, training, and development. The opportunity to learn at Montage is an endless experience of self-discovery. Montage associates enjoy a culture of respect and integrity. As a growing luxury brand Montage has many opportunities for growth. That is why it is so important for Montage to offer exceptional self-development and training programs. Montage is committed to the development of its future leader who will carry on the culture of Montage through its Mission, Vision, and Values. Montage is designed to give you the tools necessary to grow as an associate and also develop the skills necessary to become an effective leader of Montage. Our success is measured through a joyful, fulfilled, and valued team. Core values cannot be taught. They are imbued throughout one's life. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $35k-43k yearly est. Auto-Apply 42d ago
  • Server Attendant, Hazel Hill (Full-Time)

    Montage Hotels & Resorts 4.5company rating

    Montage Hotels & Resorts job in Healdsburg, CA

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. At Montage Healdsburg, It's All Because of YOU! Server Attendant Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Montage Healdsburg, we know our success is all because of you. Here, you're not just an associate but a passionate creator of authentic, personalized experiences. You'll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Montage Healdsburg is more than a job; it's a way of life. Don't just imagine the possibility-join us. Your Journey Assist the Server's team's needs; stock, clean, and handle the flow of your section Set and reset tables before, during, and after service periods with clean polished silverware, glassware, share plates, and napkins as necessary Pre-bussing and bussing of tables during service period; assisting servers with service steps where necessary Cleaning all spills, and broken glassware/dishes immediately, using floor signs when necessary Cleaning of all equipment, tools, and supplies and maintain equipment in good working order while following all procedures and adhering to all cleaning and safety standards Refill water glasses, coffee cups, and other beverages as needed throughout the meal service. Deliver on guests' expectations and have the desire to create WOW moments Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs About You You enjoy multi-tasking and assisting others You have a passion for the food and beverage industry You are personable and engaging You are open to learning, developing, and growing both yourself, personally, and helping others do the same You are trustworthy and have integrity Must Haves Ability to work a flexible schedule, including weekends and holidays Ability to collaborate in a team environment Basic communication skills Food and beverage experience, a plus You Will Enjoy Free meals Free uniforms and cleaning Ongoing community outreach events Hotel discounts Associates' events throughout the year Healthcare benefits 401k retirement plan with company matching Physical Requirements Ability to stand and exercise mobility for extended periods of time during your scheduled shift Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi - regular basis At Montage Healdsburg, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer - veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location. The pay scale* for this position is $17.21. *The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $30k-45k yearly est. Auto-Apply 7d ago
  • Director of Talent & Culture

    Rosewood Hotels & Resorts 4.7company rating

    Calistoga, CA job

    Press space or enter keys to toggle section visibility Director of Talent & Culture: Rosewood Calistoga OUR PURPOSE AND CULTURE We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place. THE TEAM As part of the Talent & Culture Division, which focuses on building a purpose-driven, high-performing, and values-led workforce, this role contributes to the strategic development and execution of people initiatives across the hotel. You will report directly to the Managing Director, collaborating closely with Rosewood Hotel Group's corporate Talent & Culture team, Finance, and all operational departments to ensure the hotel's people strategy aligns with its brand philosophy and business goals. YOUR ROLE The Director of Talent & Culture with Rosewood Calistoga plays a critical role in shaping the hotel's people strategy, fostering a culture of belonging, and ensuring operational excellence through talent development and engagement. This role leads the formulation and implementation of all Talent & Culture strategies, including recruitment, compensation and benefits, associate relations, safety programs, and performance management. With a long-term and strategic mindset, the Director ensures the hotel maintains a sustainable, productive, and competent workforce that supports its brand values and operational needs. HOW YOU'LL MAKE THE PLACE * Lead the development and execution of Talent & Culture strategies aligned with Rosewood's vision, mission, and values * Prepare and manage annual budgets for Talent & Culture, monitoring performance and implementing corrective actions * Drive employer branding and ensure brand integrity is maintained across all people-related initiatives * Collaborate with corporate teams to develop training materials and master trainer programs that embed culture and brand values * Facilitate implementation of core programs that help associates live the brand and deliver Relationship Hospitality * Support pre-opening strategy and execution, overseeing all activities within the Talent & Culture division, in close partnership with peers and the corporate team * Forecast manpower requirements and lead effective recruitment strategies to attract top talent * Interview candidates and review job descriptions and organizational structures regularly * Collect and analyze compensation and benefits data to ensure competitiveness and internal equity * Lead annual salary reviews and oversee bonus plans, salary administration, and historical data reporting * Maintain confidentiality and security of all associate and hotel records * Oversee and supervise the Talent Development function to support operational needs and foster a learning culture * Conduct training programs and collaborate with Corporate to promote continuous improvement * Design effective communication systems for compensation, benefits, and associate services * Develop wellness, recognition, and incentive programs to enhance engagement and performance * Create internal communication standards including newsletters, bulletins, and video channels * Organize associate sports and social activities to promote team spirit and morale * Lead the performance appraisal process and ensure consistent application of evaluation methodologies * Counsel managers on associate relations, disciplinary actions, and conflict resolution * Conduct investigations and monitor performance improvement processes * Review and approve employment termination recommendations * Represent the hotel in associate-related legal matters * Analyze workforce productivity metrics such as turnover and absenteeism to identify trends and solutions * Maintain a heart-of-house environment reflective of the brand * Monitor and ensure implementation of Rosewood Hotels & Resorts standards * Develop and execute strategies to achieve guest service goals * Review Brand Talent & Culture Operational Management Review results and lead improvement plans COULD THIS BE YOU? * You bring extensive experience in senior Talent & Culture leadership roles within luxury hospitality. * You demonstrate strong strategic thinking, initiative, and decision-making capabilities. * You have a deep understanding of compensation, benefits, recruitment, and talent development practices. * You possess excellent communication, presentation, and relationship‑building skills. * You demonstrate effective leadership and people management competencies, including mentoring and team development. * You have previously contributed to the successful pre-opening of a luxury hotel. * You have a proven ability to drive associate engagement and foster a culture of belonging. * You show strong business acumen with the ability to deliver tangible results and support operational needs. * You hold a bachelor's degree or equivalent in Human Resources Management. * You have a thorough understanding of California/Calistoga markets and labor laws. You demonstrate strong guest centricity and clear alignment with brand values and service philosophy. OUR COMMITMENT TO YOU At Rosewood Hotel Group, your voice is heard and valued. We're a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We're not only committed to building and nurturing genuine, long-lasting relationships but to transforming them and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice. The salary range for this position is $170,000 - $190,000 annually. This is the pay range for this position that the company reasonably expects to pay. This position also may be eligible for bonuses. Decisions regarding individual salaries will be based on several factors, such as experience, type of experience, location, and education. About Us Press space or enter keys to toggle section visibility Rosewood Hotel Group, a privately owned company, is one of the world's leading global lifestyle and hospitality management groups. It encompasses four brands: ultra-luxury Rosewood Hotels & Resorts; upper-upscale New World Hotels & Resorts; Asaya, an integrated well-being concept; and Carlyle & Co., a modern and progressive private members clubs. Its combined hotel portfolio consists of more than 42 properties in 20 countries with nearly 30 new properties currently under development. The group's foundation is its commitment to "Relationship Hospitality" - a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners and the communities in which its hotels operate. By doing so, Rosewood Hotel Group strives to become the industry leader in delivering the true meaning of hospitality.
    $170k-190k yearly 29d ago
  • Front Office Agent (Full-Time)

    Montage Hotels & Resorts 4.5company rating

    Montage Hotels & Resorts job in Healdsburg, CA

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Front Office Agent SUMMARY The Front Office Agent is responsible for hosting our guests during their stay; warm welcome upon arrival, creating unique memories specific to guest personas, creating and maintaining professional relationships with guests to enhance their overall experience. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values. ESSENTIAL FUNCTIONS Job duties include; although are not limited to: Providing excellent customer service and telephone etiquette, and actively aspiring to reach department and property defined goals and objectives Hosting and welcoming guests with a friendly and sincere demeanor Assisting with guest check-in and out process, as well as folios, invoicing and billing Thinking outside the box to own and solve guest stay areas of opportunity. Going above and beyond to recover any service opportunities and exceed guest expectations Communicating and partnering with all department leaders and hourly Associates to ensure the guest experience is personalized and executed seamlessly Maintaining proper record keeping for guest accounts, being knowledgeable about hotel services and local surroundings in order to answer, respond and communicate with guests regarding questions and requests QUALIFICATIONS High School Diploma or equivalent, Bachelor's Degree preferred Minimum of two years' experience in a hotel operations environment Minimum of two years' experience in customer service Possess basic math skills and have the ability to accurately handle billing Ability to communicate clearly and speak, read, write and understand English well Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur PHYSICAL REQUIREMENTS Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to lift up to 15 lbs. on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing. The pay scale* for this position is $23.53. *The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $37k-45k yearly est. Auto-Apply 12d ago
  • Host/Hostess, Hazel Hill (Full-Time)

    Montage Hotels & Resorts 4.5company rating

    Montage Hotels & Resorts job in Healdsburg, CA

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. At Montage Healdsburg, It's All Because of YOU! Host / Hostess Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Montage Healdsburg, we know our success is all because of you. Here, you're not just an associate but a passionate creator of authentic, personalized experiences. You'll feel empowered to think creatively, discover career growth opportunities and have fun while crafting lasting, cherished moments for our guests. Working at Montage Healdsburg is more than a job; it's a way of life. Don't just imagine the possibility-join us. Your Journey Primarily greet and welcome guests in a positive and professional manner Manage reservations and seating arrangements to ensure efficient use of dining space and minimize wait times. Escort guests to their tables and provide menus, ensuring that they are seated in a timely and courteous manner. Handle guest inquiries, concerns, and special requests in a professional and efficient manner Managing reservations including new reservations, confirmations, cancelations and updating seating charts Work as a team and effectively communicating with management, bartenders, and service staff Deliver on guests' expectations and have the desire to create WOW moments Perform additional duties as assigned that may be outside of the normal scope of duties based on business needs About You You enjoy assisting with food and beverage steps of service You have basic communication skills You are passionate about providing exceptional guest service and creating memorable moments You are open to learning, developing, and growing both yourself, personally, and helping others do the same You are trustworthy and have integrity Must Haves Ability to work a flexible schedule including weekends and holidays Ability to collaborate in a team environment Basic computer skills Verbal and written communication skills Luxury hotel experience, a plus You will Enjoy Free meals Free uniforms and cleaning Ongoing community outreach events Hotel discounts Associate's events throughout the year Healthcare benefits 401k retirement plan with company matching Physical Requirements Grasping, holding, sitting, walking, repetitive motions, bending over Ability to stand and exercise mobility for extended periods of time during your scheduled shift Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift Ability to push and pull carts and equipment weighing up to 100 pounds on a semi - regular basis At Montage Healdsburg, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer - veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location. The pay scale* for this position is $19.08. *The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $28k-34k yearly est. Auto-Apply 13d ago
  • Director of Front Office

    Montage Hotels & Resorts 4.5company rating

    Montage Hotels & Resorts job in Healdsburg, CA

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Director of Front Office SUMMARY The Director of Front Office is responsible for managing the day-to-day operations for guest reception and concierge; including profitable financial management and proactive strategic leadership. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values. ESSENTIAL FUNCTIONS Major areas of responsibility/ management include, but are not limited to: Create, implement and execute department trainings, recruiting and innovative pre-shifts Manage associate engagement, scheduling, payroll, counseling and quarterly department meetings Create and implement profit and flow-through enhancing strategies and programs Review daily financial and labor reports; adjusting the operation as needed to achieve annual budget and forecasts Oversee the arrival and departure experience, ensuring guests expectations are exceeded at all times Analyze monthly P&L, develop strategies and enhance accuracy for long-term financial success Lead by example; support the department operation and provide direct service to guests as needed Oversee departmental matters as they relate to federal, state and local employment, labor and civil rights laws. Ensure all Human Resource standards and procedures are met on a daily basis. Support the hotel's life-safety systems and be prepared at all times for emergency situations. QUALIFICATIONS Three to five years of hotel management experience Bachelor's Degree required Advanced skills in Word, Excel, PowerPoint, Opera, HotSOS, Rex and Outlook; daily use of nearly all programs will occur PREFERRED Luxury hotel experience strongly preferred Knowledge and experience in using Birchstreet PHYSICAL REQUIREMENTS Most work tasks are performed indoors. Position requires walking and giving direction most of the working day. Must be able to stand and walk for 8 hours a day. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. The pay scale* for this position is $95,000-$105,000. *The pay scale is the base salary wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $95k-105k yearly Auto-Apply 60d+ ago
  • Sommelier (On-Call)

    Montage Hotels & Resorts 4.5company rating

    Montage Hotels & Resorts job in Healdsburg, CA

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. At Montage Healdsburg, It's All Because of YOU! Sommelier Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Montage Healdsburg, we know our success is all because of you. Here, you're not just an associate but a passionate creator of authentic, personalized experiences. You'll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Montage Healdsburg is more than a job; it's a way of life. Don't just imagine the possibility-join us. Your Journey Assist in administering the sale of beverages in outlet, lounge, and banquet functions, as well as teaching and mentoring bartenders, servers, and other associates involved in the sale of alcoholic beverages Guide guests through the wine list, offering detailed descriptions and recommendations based on their preferences and menu selections. Engage guests in discussions about wine, answering questions, sharing insights, and providing memorable anecdotes or stories about featured wines. Educate associates about wine regions, grape varietals, flavor profiles, and food pairings through training sessions, tastings, and educational materials. Conduct associate training on wine service standards, including proper decanting, pouring, and presentation techniques. Provide ongoing mentorship and support to develop the wine knowledge and service skills of team members. Maintain the wine cellar in optimal condition, ensuring proper temperature, humidity, and storage conditions to preserve wine quality. Conduct regular inventory audits, monitor wine aging, and track cellar rotation to minimize waste and maximize profitability. Work with restaurant management to oversee beverage costs and pricing Maintain wine and cocktail lists with Bartenders and Beverage Managers Attend daily pre-shift meeting Deliver on guests' expectations and have the desire to create WOW moments Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs About You You are passionate about spirits, wine, and food You are personable and love engaging with guests You are open to learning, developing, and growing both yourself, personally, and helping others do the same You are trustworthy and have integrity Must Haves Ability to work a flexible schedule, including weekends and holidays Ability to collaborate in a team environment Basic communication skills One year minimum of experience in food and beverage operations, a plus Prior micros or other systems experience, a plus Certificate of completion from the Guild of Sommeliers, a plus Luxury hotel experience, a plus You Will Enjoy Free meals Free uniforms and cleaning Ongoing community outreach events Hotel discounts Associates' events throughout the year Healthcare benefits 401k retirement plan with company matching Physical Requirements Ability to stand and exercise mobility for extended periods of time during your scheduled shift Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift At Montage Healdsburg, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer - veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location. The pay scale* for this position is $19.04. *The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $34k-57k yearly est. Auto-Apply 29d ago
  • Director of Procurement

    Rosewood Hotels & Resorts 4.7company rating

    Calistoga, CA job

    Press space or enter keys to toggle section visibility Director of Procurement: Rosewood Calistoga OUR PURPOSE AND CULTURE We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place. THE TEAM As part of the Finance Division, which focuses on driving financial performance, cost optimization, and operational excellence, this role contributes to strategic sourcing and procurement initiatives that ensure quality, cost efficiency, and compliance across the property. You will report directly to the Director of Finance, collaborating closely with Operations, Culinary, and Talent & Culture teams to deliver value and maintain Rosewood's luxury standards. YOUR ROLE This position is responsible for procuring efficiently and effectively all supplies of the hotel at the most cost-effective manner whilst maintaining quality. The role leads procurement strategy, supplier management, and cost optimization initiatives, directly impacting profitability and operational excellence. By implementing innovative sourcing practices and fostering strong supplier relationships, you will help drive Rosewood's vision of delivering exceptional guest experiences through sustainable and ethical procurement practices. HOW YOU'LL MAKE THE PLACE * Develop and execute procurement strategies aligned with organizational vision and long-term goals * Demonstrate sound business acumen by keeping up to date with market trends and industry dynamics * Lead cost management initiatives using a Total Cost of Ownership approach and value engineering principles * Negotiate purchase agreements and secure competitive pricing without compromising quality * Monitor supplier performance and maintain strong relationships to ensure reliability and ethical practices * Support pre-opening strategy and execution, overseeing all activities within the Procurement division, in close partnership with the hotel and the corporate team * Implement a "just-in-time" ordering system to optimize inventory and reduce waste * Oversee all contracts, tenders, and bids to ensure best value procurement * Partner with internal stakeholders to build and execute a strategic sourcing roadmap * Conduct market surveys and analysis with Cost Controller and Chef for informed decision-making * Ensure compliance with Rosewood standards in all procurement activities * Manage procurement for FF&E and HEOS projects, ensuring timely and cost-effective delivery * Lead and mentor the Procurement team, fostering a culture of engagement, development, and recognition * Drive succession planning and recruitment to build a capable and diverse team * Maintain discipline, training compliance, and high standards of performance within the department * Actively participate in cross-functional collaboration to achieve operational and financial objectives COULD THIS BE YOU? * You demonstrate strong leadership competencies, including initiative, strategic thinking, business acumen, and people leadership. * You have excellent communication and presentation skills (written and verbal) * You effectively manage relationships with both internal and external stakeholders. * You bring strategic sourcing expertise, with solid knowledge of procurement processes, tools, and best practices. * You possess extensive knowledge of the California/Calistoga market, vendors, and procurement operations. * You have previously contributed to the successful pre-opening of a luxury hotel. * You have proven experience in procurement management within a luxury hotel or restaurant environment. * You are able to analyze market trends and identify cost-saving opportunities OUR COMMITMENT TO YOU At Rosewood Hotel Group, your voice is heard and valued. We're a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We're not only committed to building and nurturing genuine, long-lasting relationships but to transforming them and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice. The salary range for this position is $90,000 - $105,000 annually. This is the pay range for this position that the company reasonably expects to pay. This position also may be eligible for bonuses. Decisions regarding individual salaries will be based on several factors, such as experience, type of experience, location, and education. About Us Press space or enter keys to toggle section visibility Rosewood Hotel Group, a privately owned company, is one of the world's leading global lifestyle and hospitality management groups. It encompasses four brands: ultra-luxury Rosewood Hotels & Resorts; upper-upscale New World Hotels & Resorts; Asaya, an integrated well-being concept; and Carlyle & Co., a modern and progressive private members clubs. Its combined hotel portfolio consists of more than 42 properties in 20 countries with nearly 30 new properties currently under development. The group's foundation is its commitment to "Relationship Hospitality" - a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners and the communities in which its hotels operate. By doing so, Rosewood Hotel Group strives to become the industry leader in delivering the true meaning of hospitality.
    $90k-105k yearly 11d ago
  • Food & Beverage Supervisor, In-Room Dining (Full-Time)

    Montage Hotels & Resorts 4.5company rating

    Montage Hotels & Resorts job in Healdsburg, CA

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. At Montage Healdsburg, It's All Because of YOU! Food and Beverage Supervisor Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Montage Healdsburg, we know our success is all because of you. Here, you're not just an associate but a passionate creator of authentic, personalized experiences. You'll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Montage Healdsburg is more than a job; it's a way of life. Don't just imagine the possibility-join us. Your Journey Train new staff and provide ongoing training and development opportunities for existing staff to enhance their skills and knowledge. Monitor inventory levels and order supplies as needed to ensure sufficient stock levels while minimizing waste. Handle customer inquiries, complaints, and special requests in a professional and timely manner, ensuring high levels of customer satisfaction. Assist management with scheduling, labor controls, and other administrative duties Assist the Department Manager in the development, implementation and maintenance of service standards Ensure food and beverages are being served in a professional and timely manner Monitor set up and maintenance of department to ensure all side work is complete Interact with guests to ensure a positive guest experience Deliver on guests' expectations and have the desire to create WOW moments Perform additional duties as assigned that may be outside of the normal scope of duties based on business needs About You You love leading teams and working collaboratively You are passionate about providing exceptional guest service and creating memorable moments You are open to learning, developing, and growing both yourself, personally, and helping others do the same You are trustworthy and have integrity Must Haves Ability to work a flexible schedule, including weekends and holidays Ability to collaborate in a team environment Intermediate computer skills Prior micros or other systems experience One year minimum of experience in food and beverage operations Luxury hotel experience, a plus You Will Enjoy Free meals Free uniforms and cleaning Ongoing community outreach events Hotel discounts Associates' events throughout the year Healthcare benefits 401k retirement plan with company matching Physical Requirements Grasping, holding, sitting, walking, repetitive motions, bending over Ability to stand and exercise mobility for extended periods of time during your scheduled shift Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift At Montage Healdsburg, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer - veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location. The pay scale* for this position is $30.45. *The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $41k-54k yearly est. Auto-Apply 3d ago
  • Director of Engineering

    Rosewood Hotels & Resorts 4.7company rating

    Calistoga, CA job

    Press space or enter keys to toggle section visibility Director of Engineering: Rosewood Calistoga OUR PURPOSE AND CULTURE We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place. THE TEAM As part of the Engineering Division, which focuses on ensuring the safety, efficiency, and sustainability of all hotel assets, this role contributes to the strategic and operational excellence of the property. You will report directly to the Hotel Manager, collaborating closely with senior leadership, cross-functional departments, and external partners to uphold Rosewood's standards of luxury and innovation. YOUR ROLE As Director of Engineering, you will lead the strategic direction and daily operations of the Engineering division, ensuring the optimal performance and longevity of the hotel's physical assets. You will play a key role in driving energy efficiency, regulatory compliance, and guest satisfaction, while fostering a culture of excellence and innovation. This role is instrumental in shaping the future of the property through capital planning, sustainability initiatives, and team development. HOW YOU'LL MAKE THE PLACE * Lead capital project planning and budget allocation in alignment with company directives * Oversee all plant, equipment, and structural maintenance to ensure safety and operational efficiency * Implement and manage preventive maintenance programs across guest rooms, public areas, kitchens, and restaurants * Drive energy management initiatives and conservation efforts without compromising guest comfort * Ensure compliance with statutory regulations, fire codes, and internal safety policies * Represent Engineering in management and associate meetings, fostering cross-departmental collaboration * Support pre-opening strategy and execution, overseeing all activities within the Engineering division, in close partnership with peers and the corporate team * Maintain readiness for Operational Management Reviews (OMR) and ensure timely follow-up on corrective actions * Develop and update departmental policies and manuals to ensure consistency across the group * Build and lead a technically competent and motivated engineering team through recruitment, training, and succession planning * Promote associate engagement through regular communication, recognition programs, and performance feedback * Uphold discipline and support grievance procedures in partnership with Talent & Culture * Model Rosewood's culture, vision, and values in all interactions and leadership practices COULD THIS BE YOU? * You hold a bachelor's degree or equivalent qualification in Engineering. * You have proven experience in leading an engineering function at a senior management level. * You demonstrate strong strategic thinking and project management capabilities. * You show solid business acumen and have experience managing complex budgets, including capital expenditure. * You possess excellent written and verbal communication and presentation skills. * You manage relationships effectively with both internal and external stakeholders. * You have previously contributed to the successful pre-opening of a luxury hotel. * You are knowledgeable with all relevant hospitality/building laws and regulations, positioning you as a knowledgeable engineering professional within the US and California. * You maintain a guest-centric mindset with a strong commitment to service excellence. * You apply an analytical, data-driven approach to decision-making. * Your experience in hospitality or luxury environments further strengthens your profile. OUR COMMITMENT TO YOU At Rosewood Hotel Group, your voice is heard and valued. We're a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We're not only committed to building and nurturing genuine, long-lasting relationships but to transforming them and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice. The salary range for this position is $150,000 - $175,000 annually. This is the pay range for this position that the company reasonably expects to pay. This position also may be eligible for bonuses. Decisions regarding individual salaries will be based on several factors, such as experience, type of experience, location, and education. About Us Press space or enter keys to toggle section visibility Rosewood Hotel Group, a privately owned company, is one of the world's leading global lifestyle and hospitality management groups. It encompasses four brands: ultra-luxury Rosewood Hotels & Resorts; upper-upscale New World Hotels & Resorts; Asaya, an integrated well-being concept; and Carlyle & Co., a modern and progressive private members clubs. Its combined hotel portfolio consists of more than 42 properties in 20 countries with nearly 30 new properties currently under development. The group's foundation is its commitment to "Relationship Hospitality" - a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners and the communities in which its hotels operate. By doing so, Rosewood Hotel Group strives to become the industry leader in delivering the true meaning of hospitality.
    $150k-175k yearly 9d ago
  • Director of Information Technology

    Rosewood Hotels & Resorts 4.7company rating

    Calistoga, CA job

    Press space or enter keys to toggle section visibility Director of Information Technology: Rosewood Calistoga OUR PURPOSE AND CULTURE We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place. THE TEAM As part of the Information Technology Division, which focuses on providing strategic technology solutions and operational support, this role contributes to the digital transformation and technical excellence of the property. You will report directly to the Hotel Manager, collaborating closely with Finance, Revenue Management, Operations, and all departments to ensure robust, secure, and innovative technology infrastructure that supports business objectives and guest experiences. YOUR ROLE As Director of IT with Rosewood Calistoga, you will lead the strategic direction and daily operations of the hotel's technology infrastructure, ensuring optimal performance, security, and innovation. You will play a pivotal role in driving digital transformation initiatives, supporting operational efficiency, and enabling associates and guests with cutting-edge technology solutions. This role is instrumental in aligning IT strategy with business goals while managing systems, cybersecurity, and vendor relationships to support the hotel's vision of delivering exceptional experiences. HOW YOU'LL MAKE THE PLACE * Lead IT strategy and execution aligned with hotel business goals and corporate technology roadmap * Oversee all hotel technology infrastructure including systems, networks, servers, and data management * Ensure cybersecurity protocols and data protection standards are maintained and regularly audited * Manage IT budget, capital expenditure, and vendor contracts to optimize cost-effectiveness * Drive digital transformation initiatives that enhance guest experiences and operational efficiency * Support property management systems (PMS), revenue management systems, and all operational software * Provide IT support and technical guidance to all departments and end-users * Support pre-opening strategy and execution, overseeing all activities within the IT division, in close partnership with peers and the corporate team * Implement and maintain backup and disaster recovery procedures to ensure business continuity * Monitor system performance, identify risks, and implement proactive solutions * Collaborate with corporate IT teams to ensure alignment with group technology standards * Lead IT team through recruitment, training, and professional development * Conduct regular technology assessments and recommend upgrades or enhancements * Ensure compliance with data privacy regulations and industry technology standards * Participate in technology planning for hotel renovations and new initiatives * Foster a culture of continuous improvement and innovation in technology solutions * Maintain effective communication with stakeholders on IT projects and system status * Model Rosewood's culture, vision, and values in all interactions and leadership practices COULD THIS BE YOU? * You hold a bachelor's degree in Computer Science, Information Technology, or possess equivalent experience. * You have proven experience leading IT operations in hospitality or luxury hotel environments. * You have strong knowledge of property management systems, booking engines, and hotel technology infrastructure. * You bring expertise in network management, cybersecurity, and data protection. * You manage IT budgets and vendor relationships effectively. * You demonstrate excellent strategic thinking and decision-making capabilities. * You have previously contributed to the successful pre-opening of a luxury hotel. * You communicate clearly and build strong relationships with both technical and non-technical stakeholders. * You have experience with cloud technologies, disaster recovery, and business continuity planning. * You demonstrate leadership competencies including initiative, strategic thinking, and people management. * You stay current with emerging technologies and industry trends. * You maintain a guest-centric mindset and understand the critical role technology plays in enhancing guest experiences. OUR COMMITMENT TO YOU At Rosewood Hotel Group, your voice is heard and valued. We're a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We're not only committed to building and nurturing genuine, long-lasting relationships but to transforming them and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice. The salary range for this position is $115,000 - $135,000 annually. This is the pay range for this position that the company reasonably expects to pay. This position also may be eligible for bonuses. Decisions regarding individual salaries will be based on several factors, such as experience, type of experience, location, and education. About Us Press space or enter keys to toggle section visibility Rosewood Hotel Group, a privately owned company, is one of the world's leading global lifestyle and hospitality management groups. It encompasses four brands: ultra-luxury Rosewood Hotels & Resorts; upper-upscale New World Hotels & Resorts; Asaya, an integrated well-being concept; and Carlyle & Co., a modern and progressive private members clubs. Its combined hotel portfolio consists of more than 42 properties in 20 countries with nearly 30 new properties currently under development. The group's foundation is its commitment to "Relationship Hospitality" - a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners and the communities in which its hotels operate. By doing so, Rosewood Hotel Group strives to become the industry leader in delivering the true meaning of hospitality.
    $115k-135k yearly 29d ago

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