Montage Hotels & Resorts jobs in San Diego, CA

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Front Office Supervisor SUMMARY The Front Office Supervisor is responsible for assisting the Director of Front Office in managing the day-to-day operations for guest reception, guest services, reservations, and concierge; including profitable financial management and proactive strategic leadership. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values. ESSENTIAL FUNCTIONS Job duties include; although are not limited to: Supporting the department operation and providing direct service to guests as needed, leading by example Overseeing the arrival and departure experience, ensuring guests expectations are exceeded at all times Assisting in creating and implementing profit and flow-through enhancing strategies and programs Reviewing daily financial and labor reports; providing suggestions for adjusting the operation as needed to achieve annual budget and forecasts Assisting in creating, implementing and executing department trainings, recruiting and innovative pre-shifts Assisting in managing associate engagement, scheduling, payroll, counseling and quarterly department meetings Supporting the hotel's life-safety systems and being prepared at all times for emergency situations QUALIFICATIONS Bachelor's Degree required Minimum of four (4) years' experience in customer service Two (2) to three (3) years of hotel supervisory experience Advanced skills in Word, Excel, PowerPoint, Opera and Outlook; daily use of nearly all programs will occur Luxury hotel experience strongly preferred Knowledge and experience in using Birchstreet, HotSOS and Rex preferred PHYSICAL REQUIREMENTS Position requires walking and giving direction most of the working day. Must be able to stand and walk for 8 hours a day. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Must be able to lift up to 25 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. The pay scale for Front Office Supervisor is $24 - $25 per hour. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Dual Massage Therapist and Esthetician SUMMARY The Pendry collection is a portfolio of extraordinary hotels and resorts. While each property is unique, at Spa Pendry we all share an intricately crafted and intentional approach to wellness with authenticity in a new luxury environment. We bring the soul of the locale to life through our treatment menu and deliver unforgettable experiences with skill to the modern traveler. We have a passion for excellence and seek to continuously deliver exceptional and highly personalized service with humility and grace as we genuinely care for our guests in an environment of emotional hospitality and wellbeing. Your role with Spa Pendry will be to contribute to the collective success of our brand, meeting, and exceeding guest expectations by aligning with our mission, vision, and values. On Call/Casual status is a minimum of one day per week commitment but does not guarantee hours. Part Time is a minimum of 3 days per week commitment. Shifts vary in duration and timing; current needs of the spa will be discussed in the interview process. *Note: Sunday shifts required, additional shifts as available. ESSENTIAL FUNCTIONS Perform direct spa services for guests including Massage Therapies, Body Treatments, Facials and Waxing. Possess a dynamic and extensive level of skill that can highly personalize each guest's experience according to their individual wellness goals and with the upmost consideration of safety and security. Prompt with starting and ending treatments, being able to work within acutely defined time frames, in accordance with Spa Pendry treatment protocols and with high standards of luxury service in voice, action and intention. Practice highly anticipatory service, knowing and referencing guest information including services, repeat visits and other spa experiences booked during their stay, to create a personalized, authentic, and seamless experience for every guest. Graciously and thoughtfully provide guests suggestions and recommendations for services and homecare with the guest's best interest in mind, empowering our guests to select choices without strong selling or pushing. Maintain the highest level of ethics and professionalism in voice and action, maintaining guest safety and comfort levels throughout spa services and adapt accordingly with grace. Discreet and secured draping techniques are always practiced, as well as all standards of sanitation and sterilization as directed by California law and Pendry expectations. Prepare and reset treatment rooms to Pendry expectations including thorough surface cleaning, table and counter presentation and stock levels. Be productive with downtime. Perform prep work, equipment maintenance, properly clean and restock treatment rooms, dispensary, and storage spaces to ensure a seamless work environment. Always follow Pendry grooming guidelines, and courteously interact and answer all spa and hotel related questions with guests. Have a passion for ongoing learning regarding Pendry products, services and standards of luxury as well as personally pursue continuing education opportunities. A thorough knowledge of Spa Pendry services, indications, contraindications, and ingredients is maintained. Equipment and supplies are properly cared for and concerns are reported in a timely manner. Proper amount of product and supplies are used in accordance with the treatment protocol to assist with controls and minimize waste. Offer flexibility with schedule and availability to meet the variable demand of spa services and work as a team to ensure a work life balance. Performance benchmarks are maintained and exceeded. Willingness to learn and be adaptable. Attend mandatory meetings and training with Spa leadership and coordinated partners. Willingness to mentor others, participating in on boarding of new hires and ongoing training with the Spa Front Desk team as related to Spa services and guest experience. Actively participates in safety programs and abides by all injury reporting and safety behavior requirements. Participates and supports Pendry's efforts toward community service, sustainability, and environmental initiatives. Communicate with management all occurrences involving staff or guests that require attention. Handle concerns professionally and courteously. Maintain positive attitude and contribute to a quality work environment. Assist fellow associates with daily operations to support healthy teamwork and contribute to the success of the spa, including guest relaxation spaces, locker rooms, boutique, and fitness center. Escorts guests to and from treatment rooms in a graceful manner, attending to any immediate needs throughout the Spa. Assist in any other function as requested by Spa Pendry and hotel leadership. QUALIFICATIONS REQUIRED Valid Massage Certification from the California Massage Therapy Council (CAMTC). Valid Esthetician License from the State Board of California. Minimum of 2 years of experience as a practicing Massage Therapist and Esthetician in a similar role and environment. Ability to communicate clearly and speak, read, write, and understand English. Able to work holidays, mornings, evenings, and weekends. PREFERRED Experience in a luxury spa or hotel environment that follows the highest standards of guest service; preferably one which has attained a 4, or 5-star Spa rating by Forbes. Additional certificates for specialty treatments and modalities. Formal education or degree in Hospitality. Graduated or have broad knowledge of anatomy and physiology, massage therapy, beauty therapy at NVQ, ITEC or CIDESCO. SKILLS High level of training and exceptional skill in both Massage and Facial applications. Excellent eye for detail, ability to multi-task and ability to work gracefully in a fast-paced environment both independently and as a team. Calm under pressure. Passionate about luxury service and hospitality. Enjoy working with guests and associates and possess a friendly, customer first service orientation. Excellent interpersonal and organizational skills. Ability to work as a team and independently. Ability to maintain discretion and confidentiality of all guest and hotel information. PHYSICAL REQUIREMENTS Position requires standing, walking, opening doors and giving direction most of the working day; must be able to push, pull and exert well-paced mobility while standing for up to 6 hours at a time. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability in a limited space. Must be able to bend, stoop, squat, twist and stretch to fulfill tasks. Must be able to lift and carry up to 20 pounds frequently and up to 45 pounds occasionally on a regular and ongoing basis. Must be able to push and pull spa equipment and linen carts weighing up to 250 lbs. occasionally. Must be able to exert well-paced ability to reach different outlets and other departments of the hotel on a timely basis. Requires grasping, turning, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity. Talking and hearing occur continuously with the need to speak on the telephone and respond to guests and converse with staff. Ability to hear fire alarms and emergency equipment. Vision occurs continuously, needing to view small print and details beyond arms reach, with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. The above is intended to provide an overview of the role and responsibilities for a Dual Massage Therapist and Esthetician at Pendry San Diego. It is not, and does not infer that, the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position. Pendry is an equal opportunity employer. This policy applies to all terms and conditions of employment. We take great pride in making our guests and associates feel welcome, cared for, recognized and respected. If you don't quite meet every single requirement, but still believe you'd be a great fit for the job, hit the “Apply” button and start your journey with us. The pay scale for Esthetician/ Massage Therapist is $17.25. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Reservations Supervisor SUMMARY The Reservations Supervisor is responsible for supervising the day-to-day operations for the department's development of long term objectives; including profitable financial management, inventory management, effective leadership, excellent customer service skills, and supervision of department requirements and standards. ESSENTIAL FUNCTIONS Support management and leadership, provide excellent customer service and telephone etiquette, and actively aspires to reach defined goals and objectives. Monitor rooms' inventory and ensure proper room allocation to maximize potential revenue Audit Telephone Reservation Sales System, ensure revenue accuracy and completion of Reservations Agents daily tasks/goals. Ensure consistent quality assurance evaluations for all Reservations Representatives and provide appropriate feedback to maximize sales potential. Provide assistance to management with revenue data entry and continuous updates on daily goals, events and statics Provide excellent customer service and telephone etiquette and actively aspires to reach defined goals and objectives. Communicate and develop Reservations Agents to ensure all developed standards are met on a consistent basis. Ensure consistent quality assurance evaluations for all Reservations Representatives and provide appropriate feedback to maximize sales potential. May be asked to support other departments as need including Front Desk in coverage and or shifts as part of operational support. QUALIFICATIONS College degree preferred 2 years' experience in a luxury hotel preferred Exceptional guest recovery skills Enjoy interacting with people in a fast paced environment Excellent organizational and time management skills Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook Must possess a positive attitude Must be willing to participate in a learning environment Must integrate company values throughout all interactions Must be able to quickly adapt to effectively using new software products Must be dependable and available to work within the resort on weekends, nights and/or holidays based on business demands Understanding of revenue reports, groups blocks, resume's and reports, as well as knowledge in commissions is preferred PHYSICAL REQUIREMENTS Must be able to sit at a desk for up to 6 hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates; use of these senses will occur on a constant basis. The pay scale for Reservations Supervisor is $26 - $28 per hour. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Pendry San Diego is located in the city's renowned Gaslamp Quarter. Pendry San Diego features 317 guest rooms and suites, with design and style that strikes a balance between modern and traditional, pairing classic Southern California influence with luxury programming and amenities. The hotel features a signature Spa Pendry with a curated retail space, and a collection of six unique restaurants and bars, highlighting some of the city's most talented chefs and concepts. Guests can experience modern coastal cuisine at Lionfish; Southern California- driven seasonal fare and gourmet coffee at Provisional; light bites and poolside drinks at The Pool House; the perfect cocktail at Fifth & Rose; local craft beers at Nason's Beer Hall; and an elevated nightlife experience at Oxford Social Club. Pendry San Diego is a member of Preferred Hotels & Resorts' worldwide collection. SUMMARY We are currently searching for a forward thinking and inspirational General Manager to lead Pendry San Diego, and a talented team that has continuously achieved incredible levels of success. This role will be responsible for the overall success of all hotel operations, financial profitability, market share, associate and guest and homeowner engagement. Additionally, this role must embrace and exude a values driven service and management philosophy that actively serves as the guiding principle to all actions and decisions. This position must have extensive experience in creating and implementing critical paths for all operations, including financial success, ultra-luxury service standards, exceptional leadership training and mentoring. ESSENTIAL FUNCTIONS Job duties include, although are not limited to: Chief leader responsible for all aspects of the operation, including associate and guest engagement, human resources, financial performance, member satisfaction, food and beverage, sales and marketing and asset management Captivate personalized guest experiences with a sense of the cultural place and drive property knowledge, execution, and compliance of all hotel brand standards Lead all aspects of the Pendry San Diego and related amenities. Drive engagement and effectively balance and protect guests' interests. Provide the vision, leadership, and strategy to inspire associates to foster genuine guest experiences, discoveries and adventures while driving financial success Cultivate engaging relationships and rapport with ownership, community leaders and the corporate leadership team Design, manage, critique and execute the property's annual budget, forecast and actuals by continuously exploring the hotel's performance and engaging associates in the overall success of the property Drive property achievement in the following areas: group, transient and other room revenue; membership related income, food and beverage revenue, and all other sources of income for the property Exercise a savvy financial approach with a focus on revenue generation, cost containment, productivity improvement, forecasting accuracy and cash flow management Develop and maintain positive relationships by engaging in the local culture and nurture strong relationships with local officials, businesses, and customers Oversee divisional matters and ensure compliance as they relate to federal, state and local employment and civil rights laws Responsible for selecting, leading and developing the Executive Committee and key leadership within the division and its departments and guide their professional development. Perform other duties as assigned. QUALIFICATIONS Bachelor's Degree Preferred At minimum of 5 years' experience as an Executive level position in a 5 star and 5 diamond operation Experience in directly overseeing luxury properties Experience in 5-star, 5 diamond luxury hotels essential Experience with 5-star spa Experience in directly overseeing high performing and multiple F&B operations Self-motivated, well organized, ability to motivate others and results driven leader with exceptional ability to meet and exceed deadlines and goals Must be able to speak, read, write and understand the primary language(s) used in the workplace. Requires excellent communication skills, both verbal and written Ability to supervise and inspire staff, including, but not limited to, assignment of duties, evaluating service, and issuing disciplinary action when necessary Must possess advanced computer skills Budgetary analysis capabilities required; ability to prepare and analyze data, figures and transcriptions prepared on and generated by computer Must be an ambassador of our company culture and values PHYSICAL REQUIREMENTS Most work tasks are performed indoors. Position requires walking and giving direction most of the working day. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Must be able to lift trays of food or food items weighing up to 30 lbs. frequently. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. The pay scale for the General Manager will be from $250,000.00 to $300,000.00. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Nail Technician SUMMARY The Spa Nail Technician position will provide exceptional nail services including meticulous sanitation and disinfection procedures, above-perfect polish application, soothing massage and nail spa treatments with the highest levels of professionalism, a customized approach and over-the-top-hospitality to guests of the Spa. Your role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values. ESSENTIAL FUNCTIONS Major areas of responsibility/ management include, but are not limited to: Provide nail services to guests in a timely, courteous and efficient manner including, but not limited to, manicures, pedicures, foot soaks/treatments, etc. Provide nail and spa services both indoors and outdoors. Maintain an agreed upon retail sales to service ratio with the exceptional products, gifts and accessories provided. Maintain an agreed upon minimum upsell percentage. Attend pre/post shift meetings Participate fully in maintaining backbar expenses Complete all necessary record-keeping tasks as they pertain to the operation of the Spa i.e. disinfection of pedicure stations Participate in all advanced training without exception Escorts guests to and from treatment areas in a graceful manner, attending to any immediate needs throughout the Spa visit. Assist in providing information to any inquiries, help to coordinate all guest requests for services and maintain impeccable yourself and spa cleanliness of the Spa. Ensure guest comfort and safety throughout the treatment. Maintain work area with necessary supplies, sanitation and disinfection procedures ensuring treatment area is immaculate at all times (manicure/pedicure stations are clean, pedicure areas are disinfected and labeled “Clean” or “Disinfected”, keep counters and products clean). Perform monthly and quarterly deep-clean responsibilities. Assist with cleanliness of all spa areas including all locker rooms. Assist fellow associates with daily operations to support healthy teamwork and contribute to the success of the spa. Assist in any other function as requested by Spa Manager, Director of Rooms or General Manager as it pertains to the spa, lounges, indoor/outdoor area, retail area, pool area. Participate fully in any/all promotions within and outside the spa, hotel or at off-site events. QUALIFICATIONS High school or equivalent education Ability to communicate clearly and speak, read, write and understand English Valid Nail Technician license from the California Department of Consumer Affairs - Board of Barbering and Cosmetology. Continuing Education as required to maintain license/certification. 2+ years' experience as a Nail Technician in a stand-alone spa or luxury hotel/resort spa. Exceptional skill and the ability to stay on time with nail service schedule PREFERRED Luxury experience strongly preferred Bachelor's Degree BENEFICIAL Advanced training in nail art Advanced training in spa nail treatments Knowledge of botanical ingredients, thalassotherapy, reflexology, Ayurveda or any holistic wellness field/modality Knowledge of general wellness practices such as yoga, meditation, etc. PHYSICAL REQUIREMENTS Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach different outlets and other departments of the Resort on a timely basis. Must be able to exert well-paced ability in limited space. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to lift up to 50 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. The pay scale for Nail Technician is $17.25 per hour. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. At Pendry, It's All Because of YOU! Host / Hostess Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Pendry, we know our success is all because of you. Here, you're not just an associate but a passionate creator of authentic, personalized experiences. You'll feel empowered to think creatively, discover career growth opportunities and have fun while crafting lasting, cherished moments for our guests. Working at Pendry is more than a job; it's a way of life. Don't just imagine the possibility-join us. Your Journey Primarily greet and welcome guests in a positive and professional manner Manage reservations and seating arrangements to ensure efficient use of dining space and minimize wait times. Escort guests to their tables and provide menus, ensuring that they are seated in a timely and courteous manner. Handle guest inquiries, concerns, and special requests in a professional and efficient manner Managing reservations including new reservations, confirmations, cancelations and updating seating charts Work as a team and effectively communicating with management, bartenders, and service staff Deliver on guests' expectations and have the desire to create WOW moments Perform additional duties as assigned that may be outside of the normal scope of duties based on business needs About You You enjoy assisting with food and beverage steps of service You have basic communication skills You are passionate about providing exceptional guest service and creating memorable moments You are open to learning, developing, and growing both yourself, personally, and helping others do the same You are trustworthy and have integrity Must Haves Ability to work a flexible schedule including weekends and holidays Ability to collaborate in a team environment Basic computer skills Verbal and written communication skills Luxury hotel experience, a plus You will Enjoy Free meals Free uniforms and cleaning Ongoing community outreach events Hotel discounts Associate's events throughout the year Healthcare benefits 401k retirement plan with company matching Physical Requirements Grasping, holding, sitting, walking, repetitive motions, bending over Ability to stand and exercise mobility for extended periods of time during your scheduled shift Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift Ability to push and pull carts and equipment weighing up to 100 pounds on a semi - regular basis At Pendry, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer - veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location. The pay scale for Host/Hostess is $19 per hour. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Guest Relations Agent SUMMARY The Guest Relations Agent is responsible for conducting guest pre-arrival reach out to assist with arrangements, activities and experiences. This position is responsible for ensuring a wonderful guest experience through excellent customer service during their stay. This position plays an integral role in the guests' stay as they are often one of the first individuals that a guest interacts with. ESSENTIAL FUNCTIONS Job duties include; although are not limited to: * Greeting guests with friendly and sincere welcome * Providing information and assistance to guests regarding city and hotel attractions or points of interest * Respond and assist with guest requests for special arrangements, rentals or services (e.g., transportation, reservations, etc.) by making preparations or identifying appropriate providers. * Familiarizing oneself with each day's arrival and group activities * Maintaining communication with Reception and other departments regarding guest activity or special needs as necessary * Review, log, and maintain guest preferences, traces, and profiles. * Develop and maintain positive guest communication prior to arrival and post departure to cultivate lasting relationships. * Answer, record, and process guest calls, messages, requests, questions, or concerns. * Contact appropriate individual or department (e.g., Guest Services, Housekeeping, and Engineering) as necessary to resolve guest call, request, or problem. QUALIFICATIONS * College degree preferred * Minimum of two years' experience in an upscale hotel preferred * Minimum of two years' experience in customer service * Excellent telephone etiquette * Exceptional guest recovery skills * Excellent organizational and time management skills * Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook * Must possess a positive attitude * Must be willing to participate in a learning environment * Must integrate company values throughout all interactions * Must be able to quickly and effectively adapt to using new software products * Must be dependable and available to work within the hotel on weekends, nights and/or holidays based on business demands PHYSICAL REQUIREMENTS Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing. The pay scale for Guest Relations Agent is $21 per hour. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Front Office Supervisor SUMMARY The Front Office Supervisor is responsible for assisting the Director of Front Office in managing the day-to-day operations for guest reception, guest services, reservations, and concierge; including profitable financial management and proactive strategic leadership. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values. ESSENTIAL FUNCTIONS Job duties include; although are not limited to: * Supporting the department operation and providing direct service to guests as needed, leading by example * Overseeing the arrival and departure experience, ensuring guests expectations are exceeded at all times * Assisting in creating and implementing profit and flow-through enhancing strategies and programs * Reviewing daily financial and labor reports; providing suggestions for adjusting the operation as needed to achieve annual budget and forecasts * Assisting in creating, implementing and executing department trainings, recruiting and innovative pre-shifts * Assisting in managing associate engagement, scheduling, payroll, counseling and quarterly department meetings * Supporting the hotel's life-safety systems and being prepared at all times for emergency situations QUALIFICATIONS * Bachelor's Degree required * Minimum of four (4) years' experience in customer service * Two (2) to three (3) years of hotel supervisory experience * Advanced skills in Word, Excel, PowerPoint, Opera and Outlook; daily use of nearly all programs will occur * Luxury hotel experience strongly preferred * Knowledge and experience in using Birchstreet, HotSOS and Rex preferred PHYSICAL REQUIREMENTS Position requires walking and giving direction most of the working day. Must be able to stand and walk for 8 hours a day. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Must be able to lift up to 25 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. The pay scale for Front Office Supervisor is $24 - $25 per hour. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. At Pendry, It's All Because of YOU! Server Attendant Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Pendry, we know our success is all because of you. Here, you're not just an associate but a passionate creator of authentic, personalized experiences. You'll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Pendry is more than a job; it's a way of life. Don't just imagine the possibility-join us. Your Journey Assist the Server's team's needs; stock, clean, and handle the flow of your section Set and reset tables before, during, and after service periods with clean polished silverware, glassware, share plates, and napkins as necessary Pre-bussing and bussing of tables during service period; assisting servers with service steps where necessary Cleaning all spills, and broken glassware/dishes immediately, using floor signs when necessary Cleaning of all equipment, tools, and supplies and maintain equipment in good working order while following all procedures and adhering to all cleaning and safety standards Refill water glasses, coffee cups, and other beverages as needed throughout the meal service. Deliver on guests' expectations and have the desire to create WOW moments Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs About You You enjoy multi-tasking and assisting others You have a passion for the food and beverage industry You are personable and engaging You are open to learning, developing, and growing both yourself, personally, and helping others do the same You are trustworthy and have integrity Must Haves Ability to work a flexible schedule, including weekends and holidays Ability to collaborate in a team environment Basic communication skills Food and beverage experience, a plus You Will Enjoy Free meals Free uniforms and cleaning Ongoing community outreach events Hotel discounts Associates' events throughout the year Healthcare benefits 401k retirement plan with company matching Physical Requirements Ability to stand and exercise mobility for extended periods of time during your scheduled shift Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi - regular basis At Pendry, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer - veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location. The pay scale for Host/Hostess is $17.85 per hour. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Sales Manager, Group SUMMARY The Group Sales Manager role is to solicit business that enables the hotel to meet and/or exceed revenue goals in rooms and food and beverage. ESSENTIAL FUNCTIONS Understanding Market Opportunities & Driving Revenue Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site visits and written communication. Prepare correspondence to group accounts in timely manner. Account management using DELPHI + sales/account management software. Prospect for new business, creating new leads and awareness of the hotel. Travel to strategic trade shows and customer events. Targets accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with counterpart to effectively manage the business opportunity. Responds to and manages larger and more complex incoming opportunities for the property. Focuses efforts on accounts with significant potential sales revenue. Develops effective sales plans and actions. Works with partners to develop creative ideas and proposals for events. Maximizes revenue by upselling packages. Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Handles complex business with significant revenue potential as well as significant customer expectations. Building Successful Relationships Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Provides excellent customer sales service in order to grow share of the account. Manages and develops relationships with key internal and external stakeholders. Additional Responsibilities Utilizes intranet for resources, templates, and information. Participates in site visits. Develops and facilitates execution of contracts as required. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Executes the brand's Customer Service Standards and property's Brand Standards through the sales process. Work with Director of Sales and other members of team to ensure adequate coverage of the Sales Department. Field unsolicited leads as allocated. Coordinate all details of bookings from these accounts with the assistance of Sales Assistant. Work to achieve annual budgetary goals with respect to occupancy and revenue in group segment. Achieve monthly and annual quotas. Manage relationships with accounts and ensure that all information/history in daylight is current and accurate. Secondary Job Functions: Continually update Delphi database with contact information. Assist Director of Sales with development of sales strategies and planning Assist with preparation of annual rooms' budget and marketing plan. Act as a backup sales resource in any capacity including handling leisure and corporate business travel reservations when needed. QUALIFICATIONS Previous hotel sales and operations experience Sales and operations background. Ability to travel and work independently. Capable of planning and executing sales trips (local, domestic, international) including detailed follow through. Professional appearance & demeanor. Strong client/guest service skills. Working knowledge of reservations and sales & catering systems. Ability to portray the hotel as the unique hotel that it is. Ability to make verbal and written presentations to both large and small groups Pre-opening sales and operations experience. Knowledge of Delphi, Opera and Microsoft Office software. Familiar with travel throughout key US cities. Knowledge of (high-end) industry publications, general marketing and public relations skills. PHYSICAL REQUIREMENTS Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. Requires grasping, writing, standing, sitting, walking, repetitive motions, talking, listening and hearing ability and visual acuity. The pay scale for Sales Manager, Group is TBD. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. At Pendry, It's All Because of YOU! Food and Beverage Supervisor Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Pendry, we know our success is all because of you. Here, you're not just an associate but a passionate creator of authentic, personalized experiences. You'll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Pendry is more than a job; it's a way of life. Don't just imagine the possibility-join us. Your Journey * Train new staff and provide ongoing training and development opportunities for existing staff to enhance their skills and knowledge. * Monitor inventory levels and order supplies as needed to ensure sufficient stock levels while minimizing waste. * Handle customer inquiries, complaints, and special requests in a professional and timely manner, ensuring high levels of customer satisfaction. * Assist management with scheduling, labor controls, and other administrative duties * Assist the Department Manager in the development, implementation and maintenance of service standards * Ensure food and beverages are being served in a professional and timely manner * Monitor set up and maintenance of department to ensure all side work is complete * Interact with guests to ensure a positive guest experience * Deliver on guests' expectations and have the desire to create WOW moments * Perform additional duties as assigned that may be outside of the normal scope of duties based on business needs About You * You love leading teams and working collaboratively * You are passionate about providing exceptional guest service and creating memorable moments * You are open to learning, developing, and growing both yourself, personally, and helping others do the same * You are trustworthy and have integrity Must Haves * Ability to work a flexible schedule, including weekends and holidays * Ability to collaborate in a team environment * Intermediate computer skills * Prior micros or other systems experience * One year minimum of experience in food and beverage operations * Luxury hotel experience, a plus You Will Enjoy * Free meals * Free uniforms and cleaning * Ongoing community outreach events * Hotel discounts * Associates' events throughout the year * Healthcare benefits * 401k retirement plan with company matching Physical Requirements * Grasping, holding, sitting, walking, repetitive motions, bending over * Ability to stand and exercise mobility for extended periods of time during your scheduled shift * Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift At Pendry, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer - veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location. The pay scale for Food & Beverage Supervisor is $27 per hour. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. At Pendry San Diego, It's All Because of YOU! Pastry Cook III Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Pendry San Diego, we know our success is all because of you. Here, you're not just an associate but a passionate creator of authentic, personalized experiences. You'll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Pendry San Diego is more than a job; it's a way of life. Don't just imagine the possibility-join us. Your Journey Prepare the highest quality of food products for the restaurant and banquets, according to menu descriptions and hotel's standards Mentor Cook III and kitchen staff, providing guidance and support as needed Passion for baking and pastry creation Maintain in depth knowledge of food products as well as sanitation standards and culinary techniques to execute dishes at the highest level Regularly restocks kitchen supplies and food items along with maintaining the cleanliness of your area Ability to fulfill guest orders in a timely manner with skillful attention to detail Ability to work in a collaborative environment all while maintaining professionalism Deliver on guests' expectations and have the desire to create WOW moments Perform additional duties as assigned that may be outside of the normal scope of duties based on business need About You You enjoy creating pastries where the appearance, colors, and taste appeal show up every time You are passionate about providing exceptional guest service and creating memorable moments You are open to learning, developing, and growing both yourself, personally, and helping others do the same You are trustworthy and have integrity Must Haves Ability to work a flexible schedule, including weekends and holidays Ability to collaborate in a team environment One year minimum of cooking experience in a standalone restaurant or hotel Luxury hotel experience, a plus You Will Enjoy Free meals Free uniforms and cleaning Ongoing community outreach events Hotel discounts Associates' events throughout the year Healthcare benefits 401k retirement plan with company matching Physical Requirements Grasping, holding, sitting, walking, repetitive motions, bending over Ability to stand and exercise mobility for extended periods of time during your scheduled shift Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi - regular basis Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F). At Pendry San Diego, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer - veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location. The pay scale for Pastry Cook III is $22. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Turndown Attendant S UMMARY The Turndown Attendant will clean and supplying guest rooms in accordance with established quality and performance standards and reporting necessary repairs to ensure the Resort's exceptional accommodations are meticulously maintained. ESSENTIAL FUNCTIONS Cleaning and resetting guest bedroom and bathroom areas Changing linens; making beds; turndown service Amenity delivery Organizing collateral on tables Straightening furniture Dusting and vacuuming of rooms Emptying trash Being courteous and helpful to Hotel guests, including reporting any guest requests or preferences Completing assigned tasks in a timely manner as outlined by supervisors. QUALIFICATIONS Candidate should have one year prior experience in cleaning hotel guest rooms. Must also be a high school graduate or equivalent vocational training. Must be able to work nights, weekends and holidays. The ideal candidate will promote a positive image of the property by displaying a pleasant and upbeat personality during each guest interaction and be comfortable responding to and carrying out specific guest needs and requests. Ensuring the confidentiality and security of all guest rooms is of utmost importance. PHYSICAL REQUIREMENTS Must be able to stand, walk; handle or feel objects, tools, stoop, bend, kneel, crouch, crawl; talk, hear; reach with hands and arms. Occasionally required to climb or balance. The employee must regularly lift and/or move up to 10 pounds and sometimes lift and/or move up to 25 pounds. Exert physical effort in being able to clean several rooms per shift. The pay scale for Turndown Attendant is $21.50 per hour. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. At Pendry, It's All Because of YOU! Cook III Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Pendry, we know our success is all because of you. Here, you're not just an associate but a passionate creator of authentic, personalized experiences. You'll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Pendry is more than a job; it's a way of life. Don't just imagine the possibility-join us. Your Journey * Responsible for preparation of hot and cold foods that meet our hotel's high standards * Maintain in depth knowledge of food products as well as sanitation standards and culinary techniques to execute dishes at the highest level, following kitchen standards * Ability to fulfill guest orders in a timely manner with skillful attention to detail * Ability to work in a collaborative environment all while maintaining professionalism * Deliver on guests' expectations and have the desire to create WOW moments * Perform additional duties as assigned that may be outside of the normal scope of duties based on business needs About You * You love creating dishes and storytelling with food * You are passionate about providing exceptional guest service and creating memorable moments * You are open to learning, developing, and growing both yourself, personally, and helping others do the same * You are trustworthy and have integrity Must Haves * Ability to work a flexible schedule, including weekends and holidays * Ability to collaborate in a team environment * One year minimum of experience in a standalone restaurant or hotel environment a plus * Luxury hotel experience, a plus You Will Enjoy * Free meals * Free uniforms and cleaning * Ongoing community outreach events * Hotel discounts * Associates' events throughout the year * Healthcare benefits * 401k retirement plan with company matching Physical Requirements * Grasping, holding, sitting, walking, repetitive motions, bending over * Ability to stand and exercise mobility for extended periods of time during your scheduled shift * Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift * Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi - regular basis * Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F). At Pendry, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer - veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location. The pay scale for Overnight Cook III $21 is per hour. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Nail Technician SUMMARY The Spa Nail Technician position will provide exceptional nail services including meticulous sanitation and disinfection procedures, above-perfect polish application, soothing massage and nail spa treatments with the highest levels of professionalism, a customized approach and over-the-top-hospitality to guests of the Spa. Your role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values. ESSENTIAL FUNCTIONS Major areas of responsibility/ management include, but are not limited to: * Provide nail services to guests in a timely, courteous and efficient manner including, but not limited to, manicures, pedicures, foot soaks/treatments, etc. * Provide nail and spa services both indoors and outdoors. * Maintain an agreed upon retail sales to service ratio with the exceptional products, gifts and accessories provided. * Maintain an agreed upon minimum upsell percentage. * Attend pre/post shift meetings * Participate fully in maintaining backbar expenses * Complete all necessary record-keeping tasks as they pertain to the operation of the Spa i.e. disinfection of pedicure stations * Participate in all advanced training without exception * Escorts guests to and from treatment areas in a graceful manner, attending to any immediate needs throughout the Spa visit. * Assist in providing information to any inquiries, help to coordinate all guest requests for services and maintain impeccable yourself and spa cleanliness of the Spa. * Ensure guest comfort and safety throughout the treatment. * Maintain work area with necessary supplies, sanitation and disinfection procedures ensuring treatment area is immaculate at all times (manicure/pedicure stations are clean, pedicure areas are disinfected and labeled "Clean" or "Disinfected", keep counters and products clean). * Perform monthly and quarterly deep-clean responsibilities. * Assist with cleanliness of all spa areas including all locker rooms. * Assist fellow associates with daily operations to support healthy teamwork and contribute to the success of the spa. * Assist in any other function as requested by Spa Manager, Director of Rooms or General Manager as it pertains to the spa, lounges, indoor/outdoor area, retail area, pool area. * Participate fully in any/all promotions within and outside the spa, hotel or at off-site events. QUALIFICATIONS * High school or equivalent education * Ability to communicate clearly and speak, read, write and understand English * Valid Nail Technician license from the California Department of Consumer Affairs - Board of Barbering and Cosmetology. * Continuing Education as required to maintain license/certification. * 2+ years' experience as a Nail Technician in a stand-alone spa or luxury hotel/resort spa. * Exceptional skill and the ability to stay on time with nail service schedule PREFERRED * Luxury experience strongly preferred * Bachelor's Degree BENEFICIAL * Advanced training in nail art * Advanced training in spa nail treatments * Knowledge of botanical ingredients, thalassotherapy, reflexology, Ayurveda or any holistic wellness field/modality * Knowledge of general wellness practices such as yoga, meditation, etc. PHYSICAL REQUIREMENTS Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach different outlets and other departments of the Resort on a timely basis. Must be able to exert well-paced ability in limited space. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to lift up to 50 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. The pay scale for Nail Technician is $17.25 per hour. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Spa Desk Agent SUMMARY The Spa Desk Agent will provide spa guests with exceptional service when checking into or out of the Spa and/or making Spa reservations, in addition to promoting the retail outlets and increasing retail revenues. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values. ESSENTIAL FUNCTIONS Major areas of responsibility/ management include, but are not limited to: Assist in greeting and welcoming guests to the Spa, providing information to any inquiries, help to coordinate all guest requests for services and maintain impeccable cleanliness of the Spa. Provide services to guests in a timely, courteous and proficient manner. Assist fellow associates with daily operations to support healthy teamwork and contribute to the success of the Spa. QUALIFICATIONS High school or equivalent education required Minimum 2 -3 years of customer service experience in a hotel or Spa environment Working knowledge of spa services and products Possess basic math skills and have the ability to accurately handle billing Ability to communicate clearly and speak, read, write and understand English eloquently Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur PREFERRED Prior front desk experience Luxury hotel experience strongly preferred Bachelor's Degree PHYSICAL REQUIREMENTS Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to lift up to 15 lbs. on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing. The pay scale for Spa Desk Agent is $19 per hour. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. At Pendry, It's All Because of YOU! Food and Beverage Supervisor Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Pendry, we know our success is all because of you. Here, you're not just an associate but a passionate creator of authentic, personalized experiences. You'll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Pendry is more than a job; it's a way of life. Don't just imagine the possibility-join us. Your Journey Train new staff and provide ongoing training and development opportunities for existing staff to enhance their skills and knowledge. Monitor inventory levels and order supplies as needed to ensure sufficient stock levels while minimizing waste. Handle customer inquiries, complaints, and special requests in a professional and timely manner, ensuring high levels of customer satisfaction. Assist management with scheduling, labor controls, and other administrative duties Assist the Department Manager in the development, implementation and maintenance of service standards Ensure food and beverages are being served in a professional and timely manner Monitor set up and maintenance of department to ensure all side work is complete Interact with guests to ensure a positive guest experience Deliver on guests' expectations and have the desire to create WOW moments Perform additional duties as assigned that may be outside of the normal scope of duties based on business needs About You You love leading teams and working collaboratively You are passionate about providing exceptional guest service and creating memorable moments You are open to learning, developing, and growing both yourself, personally, and helping others do the same You are trustworthy and have integrity Must Haves Ability to work a flexible schedule, including weekends and holidays Ability to collaborate in a team environment Intermediate computer skills Prior micros or other systems experience One year minimum of experience in food and beverage operations Luxury hotel experience, a plus You Will Enjoy Free meals Free uniforms and cleaning Ongoing community outreach events Hotel discounts Associates' events throughout the year Healthcare benefits 401k retirement plan with company matching Physical Requirements Grasping, holding, sitting, walking, repetitive motions, bending over Ability to stand and exercise mobility for extended periods of time during your scheduled shift Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift At Pendry, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer - veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location. The pay scale for Food & Beverage Supervisor is $27 per hour. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. At Pendry, It's All Because of YOU! Cook III Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Pendry, we know our success is all because of you. Here, you're not just an associate but a passionate creator of authentic, personalized experiences. You'll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Pendry is more than a job; it's a way of life. Don't just imagine the possibility-join us. Your Journey Responsible for preparation of hot and cold foods that meet our hotel's high standards Maintain in depth knowledge of food products as well as sanitation standards and culinary techniques to execute dishes at the highest level, following kitchen standards Ability to fulfill guest orders in a timely manner with skillful attention to detail Ability to work in a collaborative environment all while maintaining professionalism Deliver on guests' expectations and have the desire to create WOW moments Perform additional duties as assigned that may be outside of the normal scope of duties based on business needs About You You love creating dishes and storytelling with food You are passionate about providing exceptional guest service and creating memorable moments You are open to learning, developing, and growing both yourself, personally, and helping others do the same You are trustworthy and have integrity Must Haves Ability to work a flexible schedule, including weekends and holidays Ability to collaborate in a team environment One year minimum of experience in a standalone restaurant or hotel environment a plus Luxury hotel experience, a plus You Will Enjoy Free meals Free uniforms and cleaning Ongoing community outreach events Hotel discounts Associates' events throughout the year Healthcare benefits 401k retirement plan with company matching Physical Requirements Grasping, holding, sitting, walking, repetitive motions, bending over Ability to stand and exercise mobility for extended periods of time during your scheduled shift Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi - regular basis Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F). At Pendry, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer - veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location. The pay scale for Overnight Cook III $21 is per hour. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Guest Relations Agent SUMMARY The Guest Relations Agent is responsible for conducting guest pre-arrival reach out to assist with arrangements, activities and experiences. This position is responsible for ensuring a wonderful guest experience through excellent customer service during their stay. This position plays an integral role in the guests' stay as they are often one of the first individuals that a guest interacts with. ESSENTIAL FUNCTIONS Job duties include; although are not limited to: Greeting guests with friendly and sincere welcome Providing information and assistance to guests regarding city and hotel attractions or points of interest Respond and assist with guest requests for special arrangements, rentals or services (e.g., transportation, reservations, etc.) by making preparations or identifying appropriate providers. Familiarizing oneself with each day's arrival and group activities Maintaining communication with Reception and other departments regarding guest activity or special needs as necessary Review, log, and maintain guest preferences, traces, and profiles. Develop and maintain positive guest communication prior to arrival and post departure to cultivate lasting relationships. Answer, record, and process guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Guest Services, Housekeeping, and Engineering) as necessary to resolve guest call, request, or problem. QUALIFICATIONS College degree preferred Minimum of two years' experience in an upscale hotel preferred Minimum of two years' experience in customer service Excellent telephone etiquette Exceptional guest recovery skills Excellent organizational and time management skills Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook Must possess a positive attitude Must be willing to participate in a learning environment Must integrate company values throughout all interactions Must be able to quickly and effectively adapt to using new software products Must be dependable and available to work within the hotel on weekends, nights and/or holidays based on business demands PHYSICAL REQUIREMENTS Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing. The pay scale for Guest Relations Agent is $21 per hour. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.