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Service Supervisor Jobs At Moran Environmental Recovery

- 355 Jobs
  • Animal Services Field Supervisor E15

    City of Albuquerque, Nm 4.2company rating

    Albuquerque, NM Jobs

    Supervise, assign, review and participate in the work of staff responsible for enforcing animal control laws and ordinances; ensure work quality and adherence to established policies and procedures and perform the more technical and complex tasks relative to assigned area of responsibility. This is a safety sensitive position subject to random drug/alcohol testing. s are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job. Minimum Education, Experience And Additional Requirements Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis. Bachelor's degree from an accredited college or university in zoology, biology, animal science, natural or environmental science, public administration, business administration or a related field; and Four (4) years of experience in enforcing ordinances related to the control, impoundment and disposition of animals; and To include two (2) years of experience in responding to and investigating malicious animal cruelty reports. Lead or direct supervisory experience preferred. ADDITIONAL REQUIREMENTS: Possession of a valid New Mexico Driver's License or the ability to obtain by date of hire. Possession of a City Operator's Permit (COP) within 6 months from date of hire. Preferred Knowledge * Operations, services and activities of an animal control program * Principles of supervision, training and performance evaluation * Modern and complex principles and practices of animal control and handling controlled substances * Basic computer programs such as excel, word * Pertinent Federal, State, and local laws, codes and regulations * Methods and techniques of enforcing animal control rules and regulations * Operational characteristics of animal control equipment and tools * Occupational hazards and standard safety practices Preferred Skills & Abilities * Supervise, organize, and review the work of lower level staff * Select, supervise, train and evaluate staff * Identify various breeds and species of animals * Operate a variety of animal control equipment in a safe and effective manner * Provide testimony in court cases * Utilize basic computer programs used in the operation of assigned area * Interpret and explain City policies and procedures * Prepare clear and concise reports * Communicate clearly and concisely * Establish and maintain effective working relationships with those contacted in the course of work including City officials and the general public * Perform the essential functions of the job with or without reasonable accommodation
    $36k-48k yearly est. 17d ago
  • Personnel Services Supervisor

    Clay County Sheriff's Office 3.4company rating

    Asbury Lake, FL Jobs

    The Personnel Services Supervisor is a civilian position responsible for overseeing the agency's personnel services functions to ensure operational efficiency and compliance with applicable laws, policies, and procedures. This role supervises and manages key areas, including benefits administration, compensation, personnel records management, compliance, and performance management. The supervisor provides guidance to agency members, ensures adherence to regulatory and accreditation requirements, and fosters positive employee engagement while maintaining confidentiality and professionalism. Additionally, this position maintains open communication with the Employment Services Supervisor and provides support to Employment Services as needed. Pay Grade: M35 Salary: $72,690.35 - $81,776.69 Duties Supervise personnel management (e.g., compensation, benefits and wellness programs, performance management, including leave management, reasonable accommodations, recognition/morale, training and development, and dispute resolution) Oversee the entry sworn/certified members into the Automated Training Management System (ATMS) for Florida Department of Law Enforcement (FDLE) purposes Provide guidance and support to subordinates, command staff, and agency members regarding sensitive employee relations matters, including reasonable accommodations, conflict resolution, performance improvement plans, and disciplinary actions. Apply appropriate techniques, consistent with agency policy to successfully identify and resolve personnel conflicts Oversee the accuracy and ensure up-to-date personnel records are kept, including promotions, resignations, terminations, and changes in status, ensuring compliance with agency policies and regulatory requirements Monitor and ensure compliance with ADA requirements, initiate changes and revisions as needed, and coordinate with outside agencies for medical services such as fitness for duty evaluations and specialty team physicals Review and approve unit-level budget requests related to personnel services and evaluate the necessity of equipment or supply requests based on budgetary limitations Supervise and coordinate the activities of subordinate members including determining work procedures and schedules; issue instructions and assign duties; review work; recommend personnel actions; conduct performance reviews; conduct departmental training and orientation Collaborate with the training section to evaluate and approve subordinates' training requests for career development and obtain and/or maintain professional certifications, ensuring alignment with organizational goals and budgetary considerations Maintain compliance with the Equal Employment Opportunity (EEO) policy and provide applicable training Maintain confidentiality in all HR related matters Maintain open communications with the Employment Services Supervisor Evaluate requests for job reclassification, assess applicable job task analysis and criticality reports, and provide recommendations to management. Provide guidance in the administration of the employee recognition/morale program, ensuring effective implementation and communication across the agency Provide oversight in the administration of the wellness program Oversee and ensure the accuracy and completeness of records and documents related to public records requests in compliance with Florida State Statute 119 and agency policies Ensure proper maintenance and security of personnel files, including medical records, in compliance with HIPAA and agency requirements. Participate in meetings, training, seminars, and conferences to stay current with publications, trends, laws and legal standings, and best practices in human resources; become familiar with new techniques/technology as it relates to the field of expertise and job responsibilities Compile/disseminate computerized data and statistical information as required/requested, related to personnel management services, and regulatory compliance, and prepares yearly statistical reporting Clearly accept/delegate authority; ensure subordinates fully understand associated duties and responsibilities Review completed work assignments for accuracy and achievement of all objectives, providing the originator with appropriate feedback to encourage task completion according to desired specifications Analyzes existing programs, procedures and systems and evaluates alternative methods for providing efficient services Implements changes and new programs as directed within the period specified in accordance with agency policies Make well-informed, effective, and timely decisions, even when information is limited, or solutions produce unpleasant consequences; perceives the impact and implications of decisions Develop, recommend and implement Human Resource policies and procedures, acting as Subject Matter Expert in the policy review process Respond appropriately to grievances/complaints in accordance with agency policies/procedures/applicable laws in a timely manner Respond to supervision, guidance, direction, and feedback in a receptive manner and in accordance with agency policies Follow all leave and attendance related policies/procedures, including, but not limited to arriving on time, working the entire shift, submission of vacation, and notification to supervisor regarding absence from work due to illness or untimely incidents and notification of supervisor concerning overtime hours worked Check their assigned mailbox, telephone/electronic messages (email), Tyler Munis Notifications and DMS system, responding to messages or taking actions in a prompt and professional manner Ensure timely and efficient processing of employment-related documents in accordance with agency policies and regulatory guidelines Demonstrate an understanding, consideration, and respect of cultural, religious, and gender differences when interacting with the public and agency members Provide accurate information/directions/assistance to the public, members, and/or other agency personnel in a professional and courteous manner consistent with agency policies Promote positive working relationships within the unit and other agency divisions by fostering a culture of teamwork, professionalism, and respect Handle routine tasks and provide assistance to members, external agencies, and the public in a professional and courteous manner Participate in emergency operational control when required and provide supervision to ensure continuous functioning of employment services Perform other duties as assigned in support of the agency's mission and goals Qualifications and Requirements LICENCES, EDUCATION AND EXPERIENCE REQUIREMENTS: Associate degree and three (3) years of work experience in Human Resources Six years of experience in Human Resources in lieu of degree Proficiency in Microsoft Word, Outlook, Excel and PowerPoint Knowledge and experience of applicable Human Resources Management Programs/Software Proficiency with Tyler Munis HRIS system (preferred) Proficiency with NEOGOV applicant tracking software (preferred) Accurately type 25 WPM Professional certification (PHR, PSHRA, SPHR, SHRM-CP, SHRM-SCP) required Experience working in a law enforcement or public agency environment is preferred Leadership experience preferred Speak and understand the English language Internal candidates must have successfully completed their probationary period Internal candidates with punitive disciplinary action within 365 days are ineligible Internal candidates must have completed applicable CCSO FTEP requirements The following items (or authorized equivalents) may be required at various steps in the application process: Driver's License Birth Certificate Social Security Card Form DD214 for all periods served in the military GED or High School Diploma and Sealed Transcripts from the highest level of education FDLE Authority for Release (notarized) Supplemental Information Salary is negotiable for full-time positions prior to initial hire, if requested, based on verified experience up to step five (5) of the assigned pay grade. Current employee salary changes are determined based on internal methodology. Please contact Human Resources with any questions. Benefits for full time positions include Florida Retirement System, a full suite of very affordable health/life/dental/vision benefits, ancillary insurance policies, college reimbursement, and more. Benefits are effective the 1 st of the month after a full 30 days worked. For more information on benefits, please visit ****************************************************************************** The duration of the selection process may range from one (1) to three (3) months and may vary based on the number of applicants and/or urgency of filling the vacancy. Applicants are reminded to take note of the close date listed on this job posting. Interviews are not typically requested prior to this date. If accommodations are required throughout any portion of the hiring process, please contact our Human Resources team at ******************. All positions at the Clay County Sheriff's Office have testing requirements to determine eligibility. All selected candidates will complete a drug screening, polygraph examination and a comprehensive background investigation as a condition of employment. Sensitive and/or confidential aspects of candidates' personal lives may be explored during this process (including driving, drug usage, criminal, employment, and residential histories). Any job qualifications or requirements listed in this job posting are susceptible to written and/or physical testing. This testing may be included in the competitive selection process. Reapplication/Retesting of discontinued or disqualified applicants is available after 365 days. This posting has been reviewed by Human Resources and found to be job related and non-discriminatory. If you are interested in this position, please submit your electronic application at ****************************************************
    $72.7k-81.8k yearly 10d ago
  • Employment Services Supervisor

    Clay County Sheriff's Office 3.4company rating

    Asbury Lake, FL Jobs

    The Employment Services Supervisor is a civilian position responsible for overseeing the agency's pre-employment functions to ensure efficiency, accuracy, and compliance with applicable laws, policies, and procedures. This role supervises assigned personnel and manages key areas, including background screenings, application processing, new hire onboarding, and compliance with EEO, state and federal guidelines. The supervisor is responsible for planning and coordinating daily operations, promoting interdivisional collaboration, and ensuring all processes are completed in a timely manner. Additionally, this position maintains open communication with the Personnel Services Supervisor and provides support to Personnel Services as needed. This position reports to the Recruiting Manager. Pay Grade: M35 Annual Salary: $72,690.35 - $81,776.69 Duties ESSENTIAL JOB FUNCTIONS: Supervise the hiring process (e.g., open position postings, coordination and schedules of interviews, orientation and hire dates, maintenance and review of all applicant fingerprint results, applicant files, selection process) Oversees applicant testing and/or selection processes as required, including written testing, oral interviews and/or other appropriate selection processes that are designed to identify the most qualified and appropriate candidate for employment Responsible for applicant testing components (i.e., typing, physical, drug screen, psychological, etc.) Oversee/coordinate the applicant system (NEOGOV) Recommend qualified candidates for hire Purge member application files and related documentation in accordance with state statutes Prepare and instruct training for participants on the interview panels in accordance with federal laws and regulations. Coordinate with the Personnel Service Supervisor to ensure compliance with ADA requirements, during the hiring process, as needed Supervise and coordinate the activities of subordinate members including determining work procedures and schedules; issue instructions and assign duties; review work; recommend personnel actions; conduct performance reviews; conduct departmental training and orientation Collaborate with the training section to evaluate and approve subordinate's training requests for career development and obtain and/ or maintain Human Resources Professional Certifications, ensuring alignment with organizational goals and budgetary considerations Review and approve unit-level budget requests related to personnel services and evaluate the necessity of equipment or supply requests based on budgetary limitations Maintain compliance with the Equal Employment Opportunity (EEO) policy and provide applicable training Maintain professionalism and confidentiality in all HR related matters Maintain open communications with the Personnel Services Supervisor Coordinate the maintenance and annual review of job descriptions, ensuring all updates align with agency policy, position needs and applicable standards Oversee and ensure the accuracy and completeness of records and documents related to public records requests in compliance with Florida State Statute 119 and agency policies Ensure proper maintenance and security of personnel files, including medical records, in compliance with HIPAA and agency requirements. Clearly accept/delegate authority; ensure subordinates fully understand associated duties and responsibilities Participate in meetings, training, seminars, and conferences to stay current with publications, trends, laws and legal standings, and best practices in human resources; become familiar with new techniques/technology as it relates to the field of expertise and job responsibilities Compile/disseminate computerized data and statistical information as required/requested, related to employment services, and regulatory compliance, and prepares yearly statistical reporting Review completed work assignments for accuracy and achievement of all objectives, providing the originator with appropriate feedback to encourage task completion according to desired specifications Analyze existing programs, procedures and systems and evaluate alternative methods for providing efficient services Implements changes and new programs as directed within the period specified in accordance with agency policies Make well-informed, effective, and timely decisions, even when information is limited, or solutions produce unpleasant consequences; perceives the impact and implications of decisions Develop, recommend and implement Human Resource policies and procedures, acting as Subject Matter Expert in the policy review process Respond appropriately to grievances/complaints in accordance with agency policies/procedures/applicable laws in a timely manner Respond to supervision, guidance, direction, and feedback in a receptive manner and in accordance with agency policies Follow all leave and attendance related policies/procedures, including, but not limited to arriving on time, working the entire shift, submission of vacation, and notification to supervisor regarding absence from work due to illness or untimely incidents and notification of supervisor concerning overtime hours worked Check their assigned mailbox, telephone/electronic messages (email), Tyler Munis Notifications and DMS system, responding to messages or taking actions in a prompt and professional manner Ensure timely and efficient processing of employment-related documents in accordance with agency policies and regulatory guidelines Demonstrate an understanding, consideration, and respect of cultural, religious, and gender differences when interacting with the public and agency members Provide accurate information/directions/assistance to the public, members, and/or other agency personnel in a professional and courteous manner consistent with agency policies Promote positive working relationships within the unit and other agency divisions by fostering a culture of teamwork, professionalism, and respect Handle routine tasks and aid members, external agencies, and the public in a professional and courteous manner Participate in emergency operational control when required and provide supervision to ensure continuous functioning of employment services Perform other duties as assigned in support of the agency's mission and goals Qualifications and Requirements LICENCES, EDUCATION AND EXPERIENCE REQUIREMENTS: Associate degree and three (3) years of work experience in Human Resources Six years of experience in Human Resources in lieu of degree Proficiency in Microsoft Word, Outlook, Excel and PowerPoint Knowledge and experience of applicable Human Resources Management Programs/Software Proficiency with Tyler Munis HRIS system (preferred) Proficiency with NEOGOV applicant tracking software (preferred) Accurately type 25 WPM Professional certification (PHR, PSHRA, SPHR, SHRM-CP, SHRM-SCP) required Experience working in a law enforcement or public agency environment is preferred Leadership experience preferred Speak and understand the English language The following items (or authorized equivalents) may be required at various steps in the application process: Driver's License Birth Certificate Social Security Card Form DD214 for all periods served in the military GED or High School Diploma and Sealed Transcripts from the highest level of education FDLE Authority for Release (notarized) Supplemental Information Salary is negotiable for full-time positions prior to initial hire, if requested, based on verified experience up to step five (5) of the assigned pay grade. Current employee salary changes are determined based on internal methodology. Please contact Human Resources with any questions. Benefits for full time positions include Florida Retirement System, a full suite of very affordable health/life/dental/vision benefits, ancillary insurance policies, college reimbursement, and more. Benefits are effective the 1 st of the month after a full 30 days worked. For more information on benefits, please visit ****************************************************************************** The duration of the selection process may range from one (1) to three (3) months and may vary based on the number of applicants and/or urgency of filling the vacancy. Applicants are reminded to take note of the close date listed on this job posting. Interviews are not typically requested prior to this date. If accommodations are required throughout any portion of the hiring process, please contact our Human Resources team at ******************. All positions at the Clay County Sheriff's Office have testing requirements to determine eligibility. All selected candidates will complete a drug screening, polygraph examination and a comprehensive background investigation as a condition of employment. Sensitive and/or confidential aspects of candidates' personal lives may be explored during this process (including driving, drug usage, criminal, employment, and residential histories). Any job qualifications or requirements listed in this job posting are susceptible to written and/or physical testing. This testing may be included in the competitive selection process. Reapplication/Retesting of discontinued or disqualified applicants is available after 365 days. This posting has been reviewed by Human Resources and found to be job related and non-discriminatory. If you are interested in this position, please submit your electronic application at ****************************************************
    $72.7k-81.8k yearly 10d ago
  • Family Services Supervisor - Fostercare

    City of Roanoke, Virginia 3.9company rating

    Virginia Beach, VA Jobs

    The City of Roanoke is seeking a Family Services Supervisor to supervise a staff of Family Services Specialists within the Fostercare division. The successful applicant will review requests for services, assigns work to family services specialist and monitors service delivery to clients, and review preliminary/investigative reports and makes regular periodic review of cases to insure appropriate practices and effective follow-up. They will usually supervise 5-10 employees and carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Bachelor's degree from four year college or university with a degree in human services or related field, BSW/MSW preferred, and at least three years related experience in human services. Possession of a valid appropriate driver's license issued by the Commonwealth of Virginia. The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer. To elevate the performance of the organization, we are committed to respecting, celebrating, and embracing the collective mixture of differences and similarities between our employees as a rich tapestry. Our behaviors will demonstrate open communication, and we will seek opportunities to learn, recognizing and rewarding actions that promote acceptance while suspending judgment. By doing this, we will foster an inclusive, open work environment that delivers excellent service and creates a more vibrant and inviting community. This is an exempt position. Examples of Duties SUMMARY Supervises a staff of family services specialists engaged in general and child welfare case work. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reviews requests for services, assigns work to family services specialist and monitors service delivery to clients in crisis and often life threatening situations Reviews preliminary/investigative reports and makes regular, periodic review of cases to insure appropriate practices and effective follow-up Participates in initial interviews for hiring, promotions, disciplinary action and termination Gathers pertinent information and evaluates criteria in making recommendations regarding service delivery and utilization of resources Prepares reports and presentations regarding program activities and service needs Attends community and state meetings as a representative of the department to explain programs, services and regulations Participates in staff conferences to determine service needs, eligibility and resource utilization in complex cases Provides appropriate program specific training and professional development activities to family services specialists SUPERVISORY RESPONSIBILITIES Supervises 5-10 employees in assigned unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems. Typical Qualifications QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree from four year college or university with a degree in human services or related field, BSW/MSW preferred, and at least three years related experience in human services. Possession of a valid appropriate driver's license issued by the Commonwealth of Virginia. Supplemental Information LANGUAGE SKILLS Ability to read and interpret documents such as laws, policies, regulations, safety rules, operating and maintenance instructions, and procedure manuals. Ability to respond effectively to inquiries orally and in writing. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions and deal with several abstract and concrete variables. ***CERTIFICATES, LICENSES, REGISTRATIONS*** Possession of a valid appropriate driver's permit issued by the Commonwealth of Virginia. If you do not have a Drivers License issued by the Commonwealth of Virginia, you must submit a certified copy of your driving record issued by the DMV from your previous state of residence with your application. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Requires the ability to exert light physical effort in sedentary to light work. Tasks may involve extended periods of time at keyboard or work station. The employee is occasionally required to stand; walk. Some lifting, carrying, pushing and/or pulling of objects and materials of light weight up to 30 pounds. Specific vision abilities required by this job include ability to adjust focus. Must be willing to work outside normal work hours and respond to both routine and emergency situations. SENSORY REQUIREMENTS Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The noise level in the work environment is usually moderate. Performance of essential functions may require exposure to adverse environmental conditions, such as traffic hazards, violent individuals, communicable diseases, or rude/irate customers This is a and not an individualized position description. A job description defines the general character and scope of duties and responsibilities of all positions in a job classification, but it is not intended to describe and does not necessarily list the essential job functions for a given position in a classification.
    $56k-76k yearly est. 10d ago
  • Family Services Supervisor - Fostercare

    City of Roanoke, Va 3.9company rating

    Roanoke, VA Jobs

    The City of Roanoke is seeking a Family Services Supervisor to supervise a staff of Family Services Specialists within the Fostercare division. The successful applicant will review requests for services, assigns work to family services specialist and monitors service delivery to clients, and review preliminary/investigative reports and makes regular periodic review of cases to insure appropriate practices and effective follow-up. They will usually supervise 5-10 employees and carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Bachelor's degree from four year college or university with a degree in human services or related field, BSW/MSW preferred, and at least three years related experience in human services.Possession of a valid appropriate driver's license issued by the Commonwealth of Virginia. The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer. To elevate the performance of the organization, we are committed to respecting, celebrating, and embracing the collective mixture of differences and similarities between our employees as a rich tapestry. Our behaviors will demonstrate open communication, and we will seek opportunities to learn, recognizing and rewarding actions that promote acceptance while suspending judgment. By doing this, we will foster an inclusive, open work environment that delivers excellent service and creates a more vibrant and inviting community. This is an exempt position. Examples of Duties SUMMARY Supervises a staff of family services specialists engaged in general and child welfare case work. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. * Reviews requests for services, assigns work to family services specialist and monitors service delivery to clients in crisis and often life threatening situations * Reviews preliminary/investigative reports and makes regular, periodic review of cases to insure appropriate practices and effective follow-up * Participates in initial interviews for hiring, promotions, disciplinary action and termination * Gathers pertinent information and evaluates criteria in making recommendations regarding service delivery and utilization of resources * Prepares reports and presentations regarding program activities and service needs * Attends community and state meetings as a representative of the department to explain programs, services and regulations * Participates in staff conferences to determine service needs, eligibility and resource utilization in complex cases * Provides appropriate program specific training and professional development activities to family services specialists SUPERVISORY RESPONSIBILITIES * Supervises 5-10 employees in assigned unit. * Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems. Typical Qualifications QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree from four year college or university with a degree in human services or related field, BSW/MSW preferred, and at least three years related experience in human services. Possession of a valid appropriate driver's license issued by the Commonwealth of Virginia. Supplemental Information LANGUAGE SKILLS Ability to read and interpret documents such as laws, policies, regulations, safety rules, operating and maintenance instructions, and procedure manuals. Ability to respond effectively to inquiries orally and in writing. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions and deal with several abstract and concrete variables. * CERTIFICATES, LICENSES, REGISTRATIONS* Possession of a valid appropriate driver's permit issued by the Commonwealth of Virginia. If you do not have a Drivers License issued by the Commonwealth of Virginia, you must submit a certified copy of your driving record issued by the DMV from your previous state of residence with your application. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Requires the ability to exert light physical effort in sedentary to light work. Tasks may involve extended periods of time at keyboard or work station. The employee is occasionally required to stand; walk. Some lifting, carrying, pushing and/or pulling of objects and materials of light weight up to 30 pounds. Specific vision abilities required by this job include ability to adjust focus. Must be willing to work outside normal work hours and respond to both routine and emergency situations. SENSORY REQUIREMENTS Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The noise level in the work environment is usually moderate. Performance of essential functions may require exposure to adverse environmental conditions, such as traffic hazards, violent individuals, communicable diseases, or rude/irate customers This is a and not an individualized position description. A job description defines the general character and scope of duties and responsibilities of all positions in a job classification, but it is not intended to describe and does not necessarily list the essential job functions for a given position in a classification.
    $56k-75k yearly est. 9d ago
  • Family Services Supervisor (Adoption/Resource Parent Program)

    City of Roanoke, Va 3.9company rating

    Roanoke, VA Jobs

    The City of Roanoke is seeking a Family Services Supervisor to supervise a staff of Family Services Specialists engaged in general and child welfare casework. The successful applicant will review requests for services, assigns work to family services specialist and monitors service delivery to clients, and review preliminary/investigative reports and makes regular periodic review of cases to insure appropriate practices and effective follow-up. They will usually supervise 5-10 employees and carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Bachelor's degree from four year college or university with a degree in human services or related field, BSW/MSW preferred, and at least three years related experience in human services. Possession of a valid appropriate driver's license issued by the Commonwealth of Virginia. The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer. To elevate the performance of the organization, we are committed to respecting, celebrating, and embracing the collective mixture of differences and similarities between our employees as a rich tapestry. Our behaviors will demonstrate open communication, and we will seek opportunities to learn, recognizing and rewarding actions that promote acceptance while suspending judgment. By doing this, we will foster an inclusive, open work environment that delivers excellent service and creates a more vibrant and inviting community. This is an exempt position. Examples of Duties SUMMARY Supervises a staff of family services specialists engaged in general and child welfare case work. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. * Reviews requests for services, assigns work to family services specialist and monitors service delivery to clients in crisis and often life threatening situations * Reviews preliminary/investigative reports and makes regular, periodic review of cases to insure appropriate practices and effective follow-up * Participates in initial interviews for hiring, promotions, disciplinary action and termination * Gathers pertinent information and evaluates criteria in making recommendations regarding service delivery and utilization of resources * Prepares reports and presentations regarding program activities and service needs * Attends community and state meetings as a representative of the department to explain programs, services and regulations * Participates in staff conferences to determine service needs, eligibility and resource utilization in complex cases * Provides appropriate program specific training and professional development activities to family services specialists SUPERVISORY RESPONSIBILITIES * Supervises 5-10 employees in assigned unit. * Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems. Typical Qualifications QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree from four year college or university with a degree in human services or related field, BSW/MSW preferred, and at least three years related experience in human services. Possession of a valid appropriate driver's license issued by the Commonwealth of Virginia. Supplemental Information LANGUAGE SKILLS Ability to read and interpret documents such as laws, policies, regulations, safety rules, operating and maintenance instructions, and procedure manuals. Ability to respond effectively to inquiries orally and in writing. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions and deal with several abstract and concrete variables. * CERTIFICATES, LICENSES, REGISTRATIONS* Possession of a valid appropriate driver's permit issued by the Commonwealth of Virginia. If you do not have a Drivers License issued by the Commonwealth of Virginia, you must submit a certified copy of your driving record issued by the DMV from your previous state of residence with your application. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Requires the ability to exert light physical effort in sedentary to light work. Tasks may involve extended periods of time at keyboard or work station. The employee is occasionally required to stand; walk. Some lifting, carrying, pushing and/or pulling of objects and materials of light weight up to 30 pounds. Specific vision abilities required by this job include ability to adjust focus. Must be willing to work outside normal work hours and respond to both routine and emergency situations. SENSORY REQUIREMENTS Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The noise level in the work environment is usually moderate. Performance of essential functions may require exposure to adverse environmental conditions, such as traffic hazards, violent individuals, communicable diseases, or rude/irate customers This is a and not an individualized position description. A job description defines the general character and scope of duties and responsibilities of all positions in a job classification, but it is not intended to describe and does not necessarily list the essential job functions for a given position in a classification.
    $56k-75k yearly est. 15d ago
  • Post Release Services Supervisor

    Applied Intellect 4.0company rating

    Chantilly, VA Jobs

    REMOTE WORK: Yes, from anywhere in the continental United States but must be willing to work an Eastern or Central time zone schedule SALARY: $85,000 - $90,000/Annually The PRS Supervisor for Post Release Services is responsible for all aspects of supervising a team of caseworkers providing culturally and linguistically appropriate case management to unaccompanied alien children (UAC) in Applied Intellect's PRS program. ESSENTIAL DUTIES AND RESPONSIBILITIES Lead and supervise a team of level 1 and 2 caseworkers providing case management services to UAC and their sponsors. Direct and coordinate level 1 and 2 PRS services to UAC. Conduct individual and group supervision with staff on a weekly or bi-weekly basis. Review, edit and approve home visit reports and other required documentation. Ensure compliance with Applied Intellect and ORR requirements and policies governing the provision of services and maintain a high standard of quality. Identify staff learning needs, coordinate and conduct training and onboarding of new staff. Provide ongoing leadership, direction, development, coaching, counseling, oversight, clinical guidance, and support to staff to ensure child welfare principles and social work best practices are central components of PRS. Identify partnership opportunities and conduct strategic outreach to local service providers to raise awareness and enhance existing support networks to children and families; Coordinate and communicate effectively with key stakeholders. Must be available for on-call for the designated region and other regions as needed. POSITION REQUIREMENTS A Master of Social Work or an equivalent advanced degree in a behavioral science (e.g., education, psychology, sociology) or social services field, with at least two years' progressive employment experience that demonstrates supervisory and case management experience is preferred, or; A bachelor's degree in the fields above with a minimum of three years' progressive employment experience that demonstrates supervisory and case management experience may be considered. Demonstrated understanding and experience with case management, home placements, and child welfare. Excellent judgment and leadership ability; must be able to make independent decisions which ensure that outstanding services are being provided within necessary timeframes, and that the team and team members are complying with all required policies and procedures. Progressive experience in social services with supervisory experience required. Must have a valid driver's license, reliable transportation, insurance, and a clean driving record. Ability to prioritize duties independently, think strategically, and multi-task in a fast-paced environment. Ability to work well independently and to lead a team. The position is remote, and the candidate must have an appropriate workspace to complete documentation, client phone calls, and video conferencing. Proficient in Microsoft Office including using Excel and Teams for maintaining regular contact with supervisor. Ability to type and be computer literate. Comfortable with using a tablet/iPad, or laptop to complete daily assignments is required. Fluency in Spanish required. Ability for occasional travel. Candidate must demonstrate a commitment to comply with mandatory state reporting requirements for child abuse and neglect. Possess or be able to obtain CPR and basic first aid certification; Demonstrated support of Applied Intellect's values by exhibiting respect for others, maintenance of confidential information and an appreciation of a multicultural workplace. Ensure compliance with a drug free, tobacco free and alcohol-free workplace. Support a harassment free workplace. Adhere to all Applied Intellect's policies and procedures. Adhere to all ORR policies and procedures. Always be professional, respectful and treat coworkers, stakeholders, and community at large with sensitivity and empathy. TRAINING REQUIREMENTS Satisfactory completion of Applied Intellect's Orientation and Training; Satisfactory completion of ORR required trainings prior to serving clients and; and Complete additional training as identified by supervisor or Human Resources. PHYSICAL DEMANDS Use of manual dexterity, tactile, visual, and audio acuity; Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands; Occasional lifting (up to 25 pounds), bending, pulling, and carrying; and Quantitative/mathematical ability (addition, subtraction, multiplication, division, standard measurements). EQUAL EMPLOYMENT OPPORTUNITY Applied Intellect is an equal opportunity employer. We value our employees' well-being and work-life balance, and offer a competitive benefits package, including: Health, Dental, and Vision insurance options available Employer-Paid Short and Long-term Disability Insurance Employer-Paid Life Insurance Paid time off Paid holidays Investment in 401K retirement plans (upon eligibility) Remote employment When you join us, you'll find a supportive corporate culture, an environment that fosters your talents, and an opportunity to collaborate with highly talented professionals on projects that impact our world for the better. The above-listed duties and responsibilities are essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All job duties indicated are not to be an exhaustive statement and other job-related duties may be assigned as required by the supervisor(s). This position is funded by the Office of Refugee Resettlement (ORR); therefore, employment is based not only on the expectations communicated above but also based on continued funding. Due to federal grant requirements with ORR, applicants being considered for certain positions must be pre-approved for hire by the operation's ORR Project Officer.
    $85k-90k yearly 7d ago
  • Route Service Supervisor- UniFirst

    Albuquerque Nm 4.2company rating

    Albuquerque, NM Jobs

    What we're looking for: A results-driven, relationship manager who isn't afraid to roll up their sleeves and help out the team and most importantly, the customer Someone who will enjoy working with your own team of Route Service Representatives that need your help and support as they develop in their own roles An individual ready to learn and work to become a customer service and loyalty expert High school diploma or GED, some college is a plus 21 years of age Valid non-commercial driver's license in the state of residence Reliable transportation Must meet pre-employment DOT physical requirements Physically capable of lifting up to 50 pounds Communication and language skills Basic computer proficiency Prior leadership, customer service, route sales, delivery and/or entrepreneurial experience preferred Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. There's a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws Route Service Supervisor UniFirst is seeking a Route Service Supervisor to join our team! The Route Service Supervisor will supervise and work with Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. This is an entry level management position for a career minded individual interested in advancement. What's in it for you? Training: Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: Some companies say they like to promote from within, we just do…constantly! Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends? Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you'll be doing: Oversee the training and development of a team of Route Service Representatives Respond to service requests Negotiate customer contract renewals Build strong relationships with your customers and team Work closely with all other leadership and management team members to provide the best customer service and product programs Provide route coverage when a Route Service Representative is sick or on vacation which provides you the perfect opportunity to check-in on your Rep's performance and their customers' level of satisfaction and loyalty.
    $40k-52k yearly est. 60d+ ago
  • Supervisor-Inspection Services-Electrical

    City of Tallahassee (Fl 4.5company rating

    Tallahassee, FL Jobs

    About Us Tallahassee, a diverse community of nearly 200,000 residents, is the state capital and home to Florida A&M University, Florida State University, and Tallahassee State College. It is known for its national forest, freshwater lakes, and abundant parks and recreational activities. Located in the north-central portion of the state of Florida, the City is 30 minutes south of the Georgia state line and one hour north of the Gulf of Mexico. The City, as an organization, has a devoted workforce of approximately 4,000 people who come together to ensure the needs of the community are met through municipal services. These services include Police, Fire, Utilities (electric, gas, water, wastewater, stormwater), Parks and Recreation, Aviation-Tallahassee International Airport, and general municipal services. The City's mission is to be the national leader in the delivery of public service. The City of Tallahassee's workforce is our community's lifeblood, we offer diverse career opportunities, a positive work-life balance, competitive compensation, exceptional wellness programs, and comprehensive benefits, all of which position us to be the premier employer of choice for this area. Apply On Or Before Apply on or before 11pm on Friday, May 2nd, 2025 Department Name Growth Management Job Specifications MAJOR FUNCTION: This is administrative, technical and supervisory work involving inspection and enforcement activities assuring compliance relative to the construction, alteration and repair of buildings; and adherence to building, plumbing, mechanical, gas, or electrical codes and standards. The employee works with considerable independence in developing operating policies and procedures and directing work activities and is afforded considerable latitude to exercise technical discretion and judgment. Work is reviewed by a supervisor through oral and written reports. For the complete job specification, listing essential duties and desirable qualifications, go to ********************************************************* Minimum Training & Experience Possession of a high school diploma or an equivalent recognized certificate and ten years of experience as an electrical inspector, or in residential and commercial electrical installations as a journeyman; or an equivalent combination of training and experience. Necessary Special Requirements Possession of a restricted master or master electrician certificate meeting the City of Tallahassee's competency requirements, Electrical Contractor Registered with the State of Florida and meeting the City of Tallahassee's competency requirements, Electrical Contractor Certified by the State of Florida, or an Architect or Engineer Registered with the State of Florida at time of appointment. Must possess, at the time of appointment, a Standard Commercial and Residential Inspector license issued by the State of Florida or meet the eligibility requirement to obtain a Provisional Commercial and Residential Inspector license issued by the State of Florida. Individuals hired under the provisional license option must obtain the Standard Commercial and Residential Inspector and Standard Electrical Plans Examiner license issued by the State of Florida and either a Standard One and Two Family Dwelling Inspector or Building Code Administrator license issued by the State of Florida within one year of appointment, as a condition of continued employment; all others must obtain a Standard Electrical Plans Examiner license issued by the State of Florida and either a Standard One and Two Family Dwelling Inspector or Building Code Administrator license issued by the State of Florida within one year of appointment, as a condition of continued employment. Salary Range $24.1863 to $65.6314/hourly. Hiring rate generally will not exceed $43.8347/hour Driver's License Requirements Must possess a valid Class-E State driver's license at the time of appointment. Benefits Information The City of Tallahassee offers a comprehensive benefits package, including: * Paid vacation, sick leave, parental, and catastrophic illness leave * Defined benefit pension and defined contribution plans * Paid holidays * Tuition reimbursement * Medical, dental, and vision insurance * Life and long-term disability insurance * Pre-paid legal, critical illness, and auto insurance plans For more information about benefits offered to eligible City employees, visit ALEX or 2025 Benefits Summary. Note: OPS employees are eligible for medical insurance plans but not eligible for paid vacation, paid sick leave, or paid holidays. Temporary employees (Non-OPS) are not eligible to participate in the City's benefits programs How To Apply Visit Talgov.com/Employment click on the 'Apply Today' button, then navigate to 'My Job Applications' icon, and create an account. Only online applications will be accepted for this vacancy. Remember, you must complete all sections of the application, including the education and work history section, even if this information is included on your resume. If you have any questions regarding this position or the application process, please contact the City's Human Resources and Workforce Development Department at ************. Equal Opportunity Employer: The City of Tallahassee is an Equal Opportunity Employer committed to promoting equity and celebrating diversity. The City of Tallahassee invites applications without regard to an individual's race, color, gender, religion, national origin, age, disability, marital status, pregnancy, sexual orientation, gender identity, veteran status, or any other characteristics protected by law. Veterans' Preference: Certain service members and veterans, and the spouses of the service members and veterans, will receive preference and priority, and certain service members may be eligible to receive waivers for postsecondary educational requirements. For information on who may be eligible for Veterans' Preference, go to ************************************************************** or call Human Resources & Workforce Development at **************.To claim Veterans' Preference, applicants must upload a DD-214 (and other documentation, as applicable) with their online application prior to the closing date of the job opening. Accommodation for Persons with a Disability: If you require an accommodation, as defined by the Americans with Disabilities Act, please contact the City's ADA Coordinator, in the Office of Diversity & Inclusion, at ************ or at ***************** Monday through Friday, between 8 a.m. and 5 p.m., or TDD 711, at least 48 hours, (excluding weekends and holidays), prior to the application deadline. Apply for Job * Careers * Sign In * New User
    $37k-46k yearly est. Easy Apply 4d ago
  • Protective Services Support Supervisor

    City of Richmond, Va 3.9company rating

    Richmond, VA Jobs

    Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity…YOU!!! This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements: * Virginia Retirement System (VRS) * Language Incentive * Referral Bonus * Tuition Assistance Program Description The Protective Services Support Supervisor provides supervision to staff and to the youth at the detention center. Incumbents provide services to juvenile detainees such as classification, supervision, and counseling, and assist in the management of a secure detention center. Incumbents also provide supervision, training, and technical assistance to detention center paraprofessional staff. Work may include: planning and implementing programs for detainees; ensuring that staff is fully trained on policies and procedures; overseeing the admission and release of detainees; maintaining logs and records; providing counseling for residents during detention, including formulating goals and objectives of treatment; serving as a liaison between the detention center and parents, lawyers, courts, probation officers, schools, and the general public; generating reports; and leading and attending staff meetings. As assigned, incumbents supervise paraprofessional and support level staff including conducting performance evaluations, coordinating training, and implementing hiring, discipline, and termination procedures. Duties include but are not limited to TYPICAL CLASS ESSENTIAL DUTIES: These duties are a representative sample; position assignments may vary. * Supervises the planning and execution of programs and activities for the detained youth. Oversees procedure of admissions and release of youths to and from the center. * Oversees the daily physical care of detained youth. * Provides counseling to detained youth on a daily basis. Formulates treatment goals and ensures goals are executed. Documents progress. * Maintains log; records all activities occurring in the facilities; generates reports of daily operations for administration. * Ensures staff are fully trained on policy and procedures in area of focus; leads and attends staff meeting to exchange information and ideas. Qualifications, Special Certifications and Licenses MINIMUM TRAINING AND EXPERIENCE: * Associate's degree in human services, social work, criminal justice, business or related field * Bachelor's degree is preferred * Three years of experience, preferably in a secure detention environment * An equivalent combination of training and experience (as approved by the department) may be used ot meet the minimum qualifications of the class LICENSING, CERTIFICATIONS, and OTHER SPECIAL REQUIREMENTS: * First aid certification is required within a time-frame established by the City after initial hire date * CPR certification is required within a time-frame established by the City after initial hire date * A valid Driver's License with a satisfactory driving record is required * A valid Commonwealth of Virginia Driver's License within 30 days of hire is required KNOWLEDGE, SKILLS, AND ABILITIES: TYPICAL KNOWLEDGE, SKILLS, AND ABILITIES: These are a representative sample; position assignments may vary. Knowledge (some combination of the following): * Computer programs such as Microsoft Office Suite * Electronic databases and related software applications * Mental health training, including the different behavioral needs of detained youth * Office equipment such as computers, phones, etc. * Proper search procedures and protocols * Security operations and protocols to maintain safety and order Skills (some combination of the following): * Applying mechanical restraints properly * Communicating with various internal and external departments * Deescalating adverse and potentially out of control situations * Investigating internal and external complaints * Enforcing policies and procedures such as via unannounced and regular visits in the housing units * Ensuring certain youths with prior connections or concerns stay separated from one another * Generating reports including daily operations for administration * Mentoring, teaching, and acting as a role model for subordinates and juveniles * Maintaining logs and records of all activities occurring in the facility * Operating various devices such as walkie-talkies, phones, and modular systems to aide with safety and security * Overseeing daily operations and ensuring the safety of detained juveniles, youth counselors, and visitors at the detention center * Training staff on policy and procedures as it pertains to working with detainees * Schedule management Americans with Disabilities Act Requirements Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations. ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment. PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly balance, stand, walk, talk, hear, see, and perform repetitive motions; frequently feel, push and reach; and occasionally climb, stoop, kneel, crouch, crawl, pull, lift, finger, and grasp. The working conditions may contain environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be sedentary, exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects. * Internal use: HR Generalist to review. Equal Employment Opportunity Statement The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at ************************. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training. The City of Richmond Values Veterans. We are an official V3 Certified Company. The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.
    $46k-61k yearly est. 8d ago
  • ACCOUNTING SERVICES SUPERVISOR II - SES - 64080410

    State of Florida 4.3company rating

    Tallahassee, FL Jobs

    Working Title: ACCOUNTING SERVICES SUPERVISOR II - SES - 64080410 Pay Plan: SES 64080410 Salary: $41,562.00 - $55,000.00 Total Compensation Estimator Tool OPEN COMPETITIVE Your Specific Responsibilities: This position spends more than 50% of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees' work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensuring proper coverage, and complete timesheets. Supervises Contract staff that are responsible for inputting contract and special payment data into the Florida Accounting Information Resource (FLAIR) system and produce vouchers for submission to the Department of Financial Services (DFS) for payment. Payment types could include Contracts, Grants, Memorandum of Agreement (MOA), Memorandum of Understanding, as well as legislative provision payments and interagency agreements. Perform daily review of accountants' work. The review will be of predetermined criteria within each payment type and completed timely and thoroughly. Ensure section's compliance with Florida Statutes 215.422, 287 and 112.061, Chapter 69I-24, and 69I-40 Florida Administrative Code, Reference Guide for State Expenditure Handbook, and internal agency policy 75APM2 and 40APM1 concerning disbursements. Ensure staff maintain accurate payment logs for all contractual payments processed. Assist in the development and update of policies, procedures, manuals, and other useful tools for the Contract section. Assist with maintaining updated work process flow-charts and procedures manual for all disbursement functions in the Disbursements section including, but not limited to, contracts and journal transfers. Ensure staff are processing returns and deletions from DFS. Ensure invoice corrections are completed, and changes made to the encumbrance are correct and accurate. Assist in Certified Forward process at the end of the fiscal year and perform other duties, as assigned. Required Knowledge, Skills, and Abilities: Knowledge of the principles and techniques of effective verbal and written communication, of accounting principles, practices and procedures. Ability to understand and apply applicable rules, regulations, policies and procedures relating to an accounting program. Ability to utilize problem solving techniques, to work independently, plan, organize and coordinate work assignments. Ability to establish and maintain effective working relationships with others. Ability to use computer software skills, including beginner skills in database/ spreadsheet software, including but not limited to Microsoft Excel and Word. Ability to research and find errors in reconciliation of expenditures and cash reports. Knowledge of Florida Accounting Information Resource System (FLAIR). Ability to analyze and interpret accounting data. Qualifications: Incumbent must have minimum of two years professional experience analyzing and/or auditing financial data and be verifiable within the incumbent's application. Florida Department of Health Mission, Vision, and Values: Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision: To be the Healthiest State in the Nation. Values: I nnovation: We search for creative solutions and manage resources wisely. C ollaboration: We use teamwork to achieve common goals & solve problems. A ccountability: We perform with integrity & respect. R esponsiveness: We achieve our mission by serving our customers & engaging our partners. E xcellence: We promote quality outcomes through learning & continuous performance improvement. Where You Will Work: Tallahassee, FL 32399 The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including: * Annual and Sick Leave benefits; * Nine paid holidays and one Personal Holiday each year; * State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; * Retirement plan options, including employer contributions (For more information, please click *************** * Flexible Spending Accounts; * Tuition waivers; * And more! For a more complete list of benefits, including monthly costs, visit ***************************** Please be advised: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: ****************** If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location: TALLAHASSEE, FL, US, 32399
    $41.6k-55k yearly 6d ago
  • VICTIM SERVICES SUPERVISOR - SOLICITOR GENERAL

    Clayton County, Ga 4.3company rating

    Jonesboro, GA Jobs

    VICTIM SERVICES SUPERVISOR SG CLASSIFICATION TITLE: VICTIM SERVICES SUPERVISOR PURPOSE OF CLASSIFICATION Plans, develops, supervises, and implements the Victim Witness Assistance Program in the District Attorney's Office and to ensure that victims of felony crimes are treated with respect and dignity and that they are notified of their rights, that they receive emotional support throughout the criminal justice process, and to serve as a liaison between the victim and the investigators and prosecutors in the District Attorney's Office. ESSENTIAL FUNCTIONS The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Develops and manages the Victim Witness Assistant Program in accordance with the community's needs. Recruits, interviews, and hires professional support staff; trains, develops, supervises, directs, and evaluates employees, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals; plans and schedules employees' work; counsels and coaches program employees; provides training opportunities on victimization and victimization issues for staff; provides leadership to employees; enters time sheets into the computer; maintains files on employees for evaluations; recruits, trains, and supervises volunteers. Develops and applies policies, guidelines, and protocols. Assists victims during the criminal justice process, educates victims about the criminal process, develops and implements courtroom orientations with victims, particularly children, assists victims in completing Victim Impact Statements and Victim Compensation Applications. Provides telephone advocacy, face-to-face advocacy, crisis counseling services; providing information and advocacy concerning case status. Attends hearings with victims for emotional support; bond, grand jury, trial, etc. Makes follow-up contacts with victims via telephone or mail; provides referrals to community resources. Discusses cases with investigators and prosecutors; assists investigators and prosecutors with interviews; serves as liaison between victims, Investigators, and Assistant District Attorneys. Manages caseload and maintains records with regards to caseload. Coordinates with community and criminal justice agencies to provide effective service to victims. Attends training seminars to keep abreast of current trends in victim assistant, victim related issues. Conducts community education presentations regarding victim issues and program promotion; conducts presentations to organizations, clubs, and agencies; speaks at VWAP training seminars; manages meeting in Victim Witness Assistance Program, problems solving, and information sharing. Attends meetings, holds memberships, and participates on relevant task force committees and victim advocacy organizations; serves on advisory boards, commissions, and task forces. Prepares and submits budget for approval; maintains budget control; approves all expenditures of project funds; reviews budget monthly. Maintains records and compiles statistical reports on victims served by type of crime and by demographics to assess needs and justify financial support. Identifies and secures additional funding source for the Victim Witness Assistance Program; applies for and prepares grant proposals; maintains and administers grants; prepares grant expense reports and submits appropriate documentation for funding reimbursement; supervises other employees with grant writing. Develops, implements, and maintains current program brochures and other literature to educate victims about the criminal justice process and crimes; develops public awareness of the services and programs available. Provides information and advocacy regarding temporary protective orders. Assists victims following case disposition. Provides assistance, information, and advocacy to victims and their family members regarding requesting notification from Sheriff's Department, Board of Pardons and Paroles, and the Department of Corrections. Distributes, collects, and interprets program evaluation surveys. ADDITIONAL FUNCTIONS Reads court calendars and contacts victims with case status. Provide creditor, landlord, and employer intervention. Answer the telephone. Performs other related duties as required. MINIMUM QUALIFICATIONS Bachelor's degree in psychology, sociology, criminal justice, social work, or closely related field; supplemented by three (3) years previous experience and/or training that includes victim services, crisis intervention, criminal justice, social services, program management, and supervisory work; or any equivalent combination of education, training, and experience. Must possess and maintain a valid Georgia driver's license. ADA COMPLIANCE Physical Ability: Tasks require the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds). Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions. Clayton County, Georgia is an Equal Opportunity employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities, and encourages both prospective and current employees to discuss potential accommodations with the employer. To download a copy of this job description click here. Position : 611 Type : INTERNAL & EXTERNAL Location : SOLICITOR GENERAL Posting Start : 03/14/2025 Posting End : 12/31/9999 SALARY RANGE: $49,986.88-$70,781.05
    $50k-70.8k yearly 40d ago
  • Family Services Supervisor I - AS/APS

    City of Chesapeake (Va 4.1company rating

    Chesapeake, VA Jobs

    Chesapeake Department of Human Services is seeking a Family Services Supervisor with the ability to engage and synergize a team of Family Services professionals to fulfill our mission of helping people triumph over poverty, abuse, and neglect to shape strong futures for themselves, their families, and communities. We are looking for a visionary leader that values excellent customer service and strengthening families at every contact while protecting the vulnerable citizens from abuse, neglect, and exploitation and promoting the dignity and worth of each individual citizen in Chesapeake. GENERAL DESCRIPTION OF CLASS The purpose of the Family Services Supervisor is to supervise Family Services Specialists and direct program overview of services to vulnerable adults' age 60 years or older or 18 to 59 and incapacitated. The programs includes; Long-Term Care Screenings, Assisted Living Facility Screenings and Assessments, Companion Care, Adult Foster Homes, Adult Protective Services and Guardianship case management of incapacitated adults. This position provides leadership, direction, budget and reporting, planning, monitoring, and evaluation of work activities, and program assignments in order to manage and implement adult services timely and within state and local mandates. Family Services Supervisor duties include, but are not limited to, the following: * Preparation and implementation of operating procedures within the unit to ensure an efficient workflow; day-to-day guidance to Family Service Specialists and Assistants on case related issues, policies and procedures, agency initiatives, and acceptable levels of quality and quantity in the delivery of services. * The position is also responsible for the effective supervision and administration of staff development, performance management, employee relations, and evaluation of resource needs and management of effective deployment of resources. * Support staff, including selecting or recommending selection, training, assigning and evaluating work, counseling, disciplining, and terminating or recommending termination. * Interacts/coordinates with other agencies, organizations, or the courts to provide services for clients. * Oversees, reviews, and approves expenditures for assigned area; provides fiscal data for preparation of annual budgets; ensures timely payment of accounts payable. * Maintains and review Peer Place information system; processes daily paperwork including reports, documents memos, and personnel information. * Monitors program compliance with applicable guidelines, regulations, and laws; monitors referrals and notifications. * Attends or conducts staff, committee, team, and other professional meetings to exchange information; attends professional seminars or conferences to improve professional skills. * This position works in unison with the Adult Protective Supervisor to provide supervisory guidance and responsibility for the protection of abused and neglected adults from endangering situations and provides monthly staff supervision of after-hours on-call duty of Child Welfare and Adult Protective Services. TYPICAL TASKS * Supervises Social Workers and support staff, including selecting or recommending selection, training, assigning and evaluating work, counseling, disciplining, and terminating or recommending termination. * Conducts interviews or investigations and makes client/resident and family assessments; formulates and implements plan of action; documents progress. * Interacts/coordinates with other agencies, organizations, or the courts to provide services for clients/residents. * Oversees, reviews, and approves expenditures for assigned area; provides fiscal data for preparation of annual budgets; ensures timely payment of accounts payable. * Gathers and maintains information to support periodic and special reports documenting activities and events for area of responsibility. * Participates in development and implementation of policy and procedures for area of responsibility; interprets same for staff as needed. * Maintains record system for area of responsibility; processes daily paperwork including reports, documents, memos, and personnel information. * Serves as information resource for clients/residents, students, and professionals. * Monitors program compliance with applicable guidelines, regulations, and laws; monitors referrals and notifications. * Serves as emergency duty on-call Supervisor. * Attends or conducts staff, committee, team, and other professional meetings to exchange information; attends professional seminars or conferences to improve professional skills. * Performs other related duties as assigned. * The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks. #FamilyServices #SocialWork Required Qualifications VOCATIONAL/EDUCATIONAL REQUIREMENT: In order to be evaluated for vacancies in the Family Services Occupational Group, applicants shall possess the qualifications outlined in (1) OR (2) below: 1) A minimum of a bachelor's degree in the human services field, including Social Work, Rehabilitation Counseling, Psychology, Clinical Psychology, Counseling Psychology, Counseling and Guidance, Counselor Education, Human Services, Sociology, Family and Child Development, Aging Studies, Gerontology, Criminal Justice with a minor in one of the above studies, or other related degrees determined by the Department of Human Resources based on the similarity of the curriculum and course content. 2) A minimum of a bachelor's degree in any field accompanied by a minimum of two years of appropriate and related, full-time equivalent experience in a human services related area. To be considered for promotion, persons currently employed in the Family Services Occupational Group by a local department prior to September 1, 1990, who do not meet the qualifications outlined in either (1) or (2) above, must possess four years of appropriate and related experience in a human services area and must have successfully completed all available competency-based training related to the promotional area. SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver's license and a driving record in compliance with City Driving Standards. EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this position requires a minimum of four years of appropriate and related, full-time equivalent experience. SPECIAL REQUIREMENTS: Emergency Duty (On-Call) participation is required to comply with mandated responsibilities as listed under Section 63.2-1503,B; Section 63.2-900; and 63.2-1604-63.2-1610, Code of Virginia. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies. Preferred Qualifications * Four years' experience in the human services field, along with experience in human services of Adult Services/Adult Protective Services programs in a lead or supervisory capacity. * Two years of supervisory experience in a public social services agency or related working with adults aged 60 years and older, and 18-59 with disabilities. * Considerable experience in assigned Adult Services/Adult Protective Services program area/human services programs and completion of required training programs. Supervisory experience or work experience in a leadership role. * BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.
    $49k-63k yearly est. 5d ago
  • Fleet Services Supervisor

    City of St. Cloud 3.8company rating

    Saint Cloud, FL Jobs

    Join Our Team as Fleet Services Manager! Are you a leader with a passion for vehicle and equipment maintenance? The City of St. Cloud, Florida, is seeking a skilled professional to manage the daily operations of our Fleet Services Division, reporting directly to the Fleet Services Superintendent. WORK HOURS: 6:30 a.m. to 3:30 a.m. As Fleet Services Manager, you'll: Oversee the maintenance, repair, and modification of City-owned vehicles and equipment Supervise and empower a talented team, driving operational excellence Champion innovative solutions to improve processes and enhance service delivery We value: Accountability - Taking responsibility for results and fostering a transparent culture Empowerment - Trusting and enabling team members to make meaningful contributions Innovation - Finding creative ways to improve fleet operations Ownership - Managing resources with pride and efficiency If you're ready to take charge, make an impact, and elevate fleet management in our growing city, we'd love to hear from you! Apply today and drive change with the City of St. Cloud! Duties and Responsibilities Functions listed below represent a majority of responsibilities of the position. Management may assign additional related functions as necessary. Supervises and directs the work activity of Fleet Services Technicians. Demonstrates and communicates performance and quality objectives to staff through coaching, counseling, advising, teaching and discipline. Establishes and enforces quality and safety standards for work performed in the Fleet Services shop. Monitors job progress, quality of work performed, and timeliness of job completion. Inspects completed work for adherence to established standards. Expedites workflow through the efficient deployment of labor and the timely acquisition of parts, tools, and technical information. Provides hands-on and technical assistance to Fleet Services Technicians as needed. Participates in the recruitment, selection, orientation, and training of Fleet Services Technicians. Assists the Fleet Superintendent in determining needs for shop tools, equipment, training and preparation of Division's annual operational budget. Follows, supports and enforces all City and Division policies and initiatives. Perform personnel-related administrative tasks such as preparation of annual and probationary performance evaluation reports, approval and scheduling of leave time, approval of time reports, and preparation of disciplinary reports for positions supervised. Perform maintenance and repairs of considerable difficulty on a wide variety of light and heavy duty vehicles, small engines, and specialized municipal equipment during personnel shortages or as-needed. Works with Fleet Services Administrative Assistant to schedule and coordinate work, monitor workflow and individual job progress and communicate with customers on these matters. Seeks out qualified vendors to augment Fleet Services' resources, renders decisions regarding outsourcing of work, monitors outsourced workflow and coordinates pickup and delivery to/from vendor locations. Works with the Division Safety Coordinator to develop and enforce a Divisional Safety Policy in concert with OSHA, accepted industry standards, and the City's safety guidelines and policies. Investigates and prepares reports for all accidents and incidents; takes remedial action as required. Communicates with others, by various means, in and outside the City Government, in a cordial, professional manner. Operates a variety of machinery, equipment, and tools associated with repairing, maintaining and testing equipment and vehicles. Creates and maintains a safe work environment. Responsible for scheduling and maintaining 24/7 on-call personnel availability for fleet-related emergencies Performs related work as assigned. Minimum Education and Experience Requirements Requires High School graduation or GED equivalent supplemented by specialized courses/training in automotive mechanics; supplemented by eight (8) years of responsible experience in municipal or dealership fleet and heavy equipment repair/maintenance; or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Must possess and maintain a valid class B Florida state commercial driver's license (CDL), with an acceptable driving history. Must possess and maintain at least four (4) ASE certifications in the “A” or “T” series. ASE Master certification (automotive and/or truck) is desirable. Forklift operator certification desirable Knowledge/Skills/Abilities Considerable knowledge of: the technical aspects, repair methods, practices, and tools of the automotive and truck mechanic's trade. fleet management software and record keeping practices. the operating principles and practices of a wide variety of vehicles and mechanized equipment. the principles and theory of preventive maintenance. Good knowledge of: business practices applicable to equipment repair management. basic computer skills. Ability to: plan, coordinate and supervise the work of Fleet Services Technicians and other shop personnel. diagnose and locate defects in automotive, truck, and construction equipment. read and understand technical manuals, parts catalogs and other technical reference materials. establish and maintain effective working relationships with employees, divisions and vendors. produce written communication and reports. render resourceful and financially rational decisions regarding repair methods and outsourcing. conduct research, analyze data, and make appropriate decisions based on the data obtained. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to remain stationary and use hands to finger, handle, or feel. The employee is frequently required to move; reach with hands and arms and communicate. The employee is occasionally required to remain stationary; ascend or descend; stoop, kneel, crouch, or crawl and taste or smell. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Mathematics: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Reasoning: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly exposed to outside weather conditions. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles and vibration. The noise level in the work environment is usually loud. An Equal Opportunity Employer The City of St. Cloud is an equal opportunity employer that prohibits discrimination, harassment, or retaliation in all of its employment practices based on race, color, religion, sex, age, national origin, disability, veteran or family status, genetic information, or any other status or condition protected by applicable state or federal laws. The City participates in employment eligibility verifications through E-verify. Veteran's preference is given in accordance with Florida Law.
    $33k-42k yearly est. 60d+ ago
  • Customer Service Supervisor

    City of Casselberry 3.7company rating

    Casselberry, FL Jobs

    The Customer Service Supervisor is responsible for the planning, organizing, coordination and oversight of the activities of the Customer Service and Meter Services divisions for the City of Casselberry Finance Department. The Customer Service Supervisor is responsible for the direct supervision and evaluation of the performance of assigned direct and contracted staff. The Customer Service Supervisor accomplishes work with freedom to establish, implement and oversee policies within the assigned department/division(s).1. Provides oversight and direction to the Customer Service division. (40%) * Establishes operational policies and procedures for the customer service division to ensure efficient operation of the division. * Ensures utility billing is completed accurately and in a timely manner. * Generates and publishes billing calendar, reviews and approves adjustments, debits, chargebacks, payments, and billing updates for utility customers. * Generates cycle billing according to calendar. * Transmits data files to third party contractor for bill print and distribution. * Reviews invoices received from vendors to ensure accuracy and ensure invoice processing is in accordance with established policies and procedures. * Updates water, sewer, irrigation, garbage and stormwater utility rates in Naviline. * Maintains and balances daily cash and payment transactions and prepares deposit(s) for bank. * Generates lockoff list; determines who will be locked off; distributes work. * Manages the collection procedures of database maintenance and determines accounts to be reported to third party collection agency. * Resolves escalated customer service concerns and complaints regarding billing and payment balance adjustments. 2. Provides oversight and direction to the Meter Services division. (40%) * Utilizes City utility billing software in order to ensure maximum utilization of opportunities available. * Establishes operational policies and procedures for the meter service division to ensure efficient operation of the division. * Ensures that field service personnel complete daily requirements for initiation of new accounts, termination of accounts, general maintenance of meters and daily customer requests for assistance. * Maintains meter inventory, coordinates meter reading cycles and routes, loads and downloads reading devices, reviews readings for problems, posts reading to accounts and determines changes. * Establishes and assigns services for new locations and the assignment of meters to record consumption for billing purposes. * Reviews customer and vendor requests for service/maintenance of equipment to determine cause for request, type of malfunction and customer address and coordinates with service personnel regarding service or installation activities. * Monitors service order activity to ensure accurate recording and completion. 3. Supervisory Responsibilities (15%) * Supports and exemplifies the City's identified core values, supports the mission and assists the City to attain its' vision and goals through the efficient operation of assigned employees and/or departments. * Carries out management responsibilities in accordance with the organization's policies, procedures and applicable laws, including employment laws. * Collaborates with HR and Finance Director in accomplishing employee selection, training and performance management functions. * Collaborates with HR and Finance Director to address complaints and assist in resolving employee relation issues and holds employees accountable for their performance/behaviors as necessary. * Plans, assigns and directs work of directly supervised staff. * Rewards employees appropriately and evaluates performance in a timely manner using the employee evaluation forms instituted by the City of Casselberry. * Oversees and ensures that the required Department/Division orientation and training and applicable on-the-job training is completed. * Explains to staff and customers the City's policies and procedures relating to electric, gas, water, solid waste, wastewater, and irrigation rates, deposits, and fees. * Collects, evaluates, and analyzes data to produce letters, memos, billing statements, and statistical reports so they can obtain information, explain policies, resolve billing disputes, and track work. * Effectively communicates to management the necessity and justification for policy revisions as needed. * Communicates with supervisors and managers in other City departments, both orally and in writing. * Responds to customers in a tactful, confidential, knowledgeable, and courteous manner to help resolve difficult situations. 4. Additional Duties and Responsibilities (5%) * Interacts with other Finance Department staff to ensure complete accurate recording of City accounts receivable transactions, including but not limited to, recording cash transactions, adjustments, billing and daily deposits. * Acts as back up for customer service representatives and billing specialists, as needed. * Performs all duties and responsibilities in a manner consistent with the core values of the City, and consistent with City and Department policies. * Follows safe working practices and has a working knowledge of safety practices and procedures. * Develops, recommends, and implements the fiscal budget process of assigned divisions for upcoming year(s). Monitors budget, investigates variances and reports on findings to Director. * Attends or designates personnel to attend conferences and meetings to keep abreast of current trends in the field; represent the Customer Service division in a variety of local, county, state and other meetings. * Adheres to laws, regulations and policies of the City and of the assigned Department. Follows instructions provided by Department Director or their designee. * Completes the identified required or assigned training timely and applies acquired knowledge and/or skills. * Participates in department meetings, staff meetings and other related activities. * Maintains, preserves, retains and disposes of public records pursuant to FS Chapter 119. Emergency Management Role * Participates as a member of the City staff as required to take action in the event of an emergency. * Acts in the assigned role to support the City in disaster preparation and/or disaster recovery efforts as described in the City of Casselberry Emergency Management Plan, designated by supervisor or designee. (These essential and additional job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job related marginal duties as assigned.) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. * Education and Training: An Associate's degree (AA/AS) in Business Administration, Accounting/Finance Management or related field is required. A comparable combination of education and experience may be considered. * Experience: A minimum of five (5) years' experience in utility customer service or related field, which includes a minimum of two (2) years' experience as a supervisor are required. Government agency experience preferred. * Certificates, Licenses and/or Registrations Required: Must possess and maintain a valid Florida Driver's license. A Motor Vehicle Record (MVR) check will be made to determine acceptance of past driving record. D. Security Clearance: Florida Department of Law Enforcement background clearance. E. Knowledge, Skills and Abilities: * Knowledge (intermediate to advanced level) of local, state and federal regulations affecting work. * Knowledge (intermediate to advanced level) of utility billing terminology, methods, procedures and equipment. * Knowledge (intermediate to advanced level) of customer utility billing and collection procedures. * Knowledge (basic to intermediate level) of departmental rules, policies and procedures. * Knowledge (intermediate to advanced level) of utilities software and work management software suite. * Knowledge of basic accounting principles. * Knowledge of business management practices. * Knowledge of basic supervisory practices and procedures. * Skill in effectively dealing with the public and other agencies in a courteous, tactful and impartial manner. * Ability to conduct interviews of prospective employees. * Ability to establish and maintain effective working relationships with other employees and the public. * Ability to operate a motor vehicle. * Ability (intermediate to advanced level) to utilize Microsoft Office Suite, e.g. Outlook, Word, and Excel. * Ability to learn and follow City utility policies, practices, services and charges. * Ability to maintain accurate financial records and reports; balance deposit to ensure accurate recording of transactions. * Ability to handle and accurately count cash. * Ability to support the mission statement of the City of Casselberry: Committed to protect and enhance the quality of life within its community. * Ability to support the core values of the City of Casselberry. * Ability to support the vision of the City of Casselberry: A vibrant, affordable, diverse, and progressive community where citizens feel safe, enjoy their neighborhoods, and access their city government. The work environment and physical demands described here are representative and not intended to be all inclusive of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made when requested to enable individuals with disabilities to perform the essential functions. A. Work Environment: This position performs the duties in an office setting. The noise level in the work environment is moderate and consistent with an office environment. This position is also occasionally exposed to various weather conditions while driving. B. Physical Demands: The primary functions require prolonged periods of time sitting and using hands to handle or feel. Occasionally this position will drive, stand, walk, bend, push and pull. In addition, this position may be required to occasionally lift and carry up to fifty (50) pounds with or without assistance of another person or utilization of lifting equipment. This position is regularly required to use vision, speech and hearing, with or without assistive devices. C. Equipment/Tools and Technology Used: This position utilizes the following tools and equipment while performing the duties of the job: Computer, phone, scanner, copier, printer, fax, paper shredder, and hand-held radio, check endorsing machine, postage machine, and city vehicle. D. Employee Infection/Exposure Risk Classification: Category III: Employee performs tasks that do not involve exposure to blood, body fluids or other potentially infectious materials (OPIM). Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid, or to be potentially exposed in some other way. Tasks that involve handling of implements or utensils, use of public or shared bathroom facilities or telephones, and personal contact such as handshaking are Category III tasks.
    $31k-41k yearly est. 2d ago
  • Industrial Services Supervisor

    Remondis 4.1company rating

    Washington Jobs

    Industrial Services Supervisor - Henderson Variety in daily work, opportunity to upskill and exposure to new equipment Training and development provided Stable employment with a work life balance What you'll love We would like to offer an exciting new opportunity for an Industrial Services Supervisor to join the REMONDIS Industrial Service - Henderson WA Working in a close-knit, motivated team, on a day-to-day basis you will be responsible for the industrial cleaning onsite. You will operate equipment for a range of services including high pressure water jetting, drain cleaning, vacuum loading and general manual labouring tasks. Key Responsibilities High pressure water jetting Vacuum loading Manual Cleaning Equipment Operations e.g. Vacuum loader, Combo, Forklift, High Pressure Water Jetting units. Accurate completion of paperwork Provide outstanding customer service Reasons you'll stay The Team: Early starts can be rough, but the team makes it all worthwhile. You'll feel part of the crew from day one Our focus on safety: We take care of our people; everybody's safety is our utmost priority We're an essential service: Help the community and the environment move to a more sustainable future Who you are Experience in a hands on labouring role HR truck licence highly desirable Desirable tickets include HPWJ, Working From Heights, EWP, Forklift, Skid Steer and White Card. (Don't worry if you don't, for the right candidate we will assist you with obtaining these!) Integrity and a positive attitude Strong safety focus with a proactive approach to improving safety and risk management Motivation to learn and grow within a team environment Respectful and a team player Who we are At REMONDIS Australia, we're in a neat spot. We have all the advantages of being a German owned, global leader in waste management solutions, with significant local presence across Australia. We partner with a range of businesses to manage waste effectively, helping communities and the environment. Our work is important and we're proud it's recognised as an essential service. Are you with us? To apply: You'll need a copy of a current license as proof of entitlement to undertake driving work in Australia. You'll undergo a police check and pre-employment medical, including a drug and alcohol test. REMONDIS is an Equal Opportunity Employer and we invite you to be part of an organization that fosters a diverse workplace. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.
    $46k-69k yearly est. 25d ago
  • IRC64640 Customer Service Supervisor

    City of St. Petersburg, Fl 4.2company rating

    Saint Petersburg, FL Jobs

    This is very important supervisory work directing the activities of parking citation and parking permit customer service employees and contact work (public and internally) resolving complex parking citation and parking permit service-related issues. This position is responsible for participating in the selection, training, productivity and evaluation of all assigned employees. Work involves planning and organizing to accommodate public contact in office, over the phone, and via e-mail; responsibility for motivating employee productivity and employee morale; resolving employee relations issues; enhancing operational efficiencies; effective use of staffing and other resources; monitoring customer service staff performance; providing employee training and development; coordinating staff communications; resolving escalated customer situations; and handling special projects. This position requires excellent verbal and written communication skills in order to effectively handle frequent public and internal contact that at times can be of a delicate nature. An employee in this position must also possess the ability to develop and maintain positive relationships, and exercise strategic thinking, creativity, independent judgment, resourcefulness and ingenuity. Salary: $26.96 - $42.44 Hourly Close Date: 04-25-2025 (11:59 PM) To Qualify Minimum Qualifications. Applicants must: * Possess a valid high school diploma or GED equivalency. * Have at least five (5) years of supervisory experience. * Have work experience handling customer service requests and billing inquiries, preferably in person and over the phone. * Have experience in general accounting practices. * Be able to reconcile cash, check, and credit card collections. * Be able to professionally interact with customers to assist with parking services and related needs. * Be able to resolve complicated customer issues. * Be able to quickly and accurately perform complicated mathematical calculations such as percentages and proration. * Be highly proficient in the use of Microsoft Office Suite including Word, Excel, and Outlook. * Be able to communicate clearly and concisely, orally and in writing. Desirable Qualifications. Preferred applicants: * Have at least five (5) years of customer service experience in an office environment interacting with customers on the telephone and in person. * Are able to speak both English and a second language fluently. Selection Process IMPORTANT APPLICATION INSTRUCTIONS For purposes of employment, re-employment, promotion, transfer or demotion, the most qualified applicants will be selected to continue in the hiring process. At this point, any prior criminal records will be verified. A prior criminal record will not necessarily disqualify a selected applicant from employment. The City of St. Petersburg is committed to a Drug Free Workplace and compliance with the Department of Transportation (DOT) drug testing rules. Applicants may be required to successfully complete pre-employment drug testing and/or medical exams. How To Apply Apply online at ******************* - Select See Open Jobs. City employees must use the Current City Employee link or use a City computer to access iRecruitment Employee Candidate. The City of St. Petersburg is committed to affirmative action and equal opportunity employment, and encourages individuals with disabilities and veterans to apply for posted positions. In accordance with Chapter 295 of the Florida Statutes, qualified servicemembers/veterans and the spouses/family members of certain servicemembers/veterans receive preference/priority in employment. Eligible applicants are responsible to apply for Veterans' Preference at the time of submission of any job application. Reasonable accommodations may be made for qualified individuals with disabilities to apply, to interview for positions and to perform the essential job functions. LocationSaint Petersburg, FL, USMinimum Salary26.96CurrencyUSDAmount of TravelWork At Home
    $30k-40k yearly est. 12d ago
  • PERSONNEL SERVICES SUPERVISOR/HR-SES - 50009857

    State of Florida 4.3company rating

    Largo, FL Jobs

    Working Title: PERSONNEL SERVICES SUPERVISOR/HR-SES - 50009857 Pay Plan: SES 50009857 Salary: $58,000 - $60,000 Total Compensation Estimator Tool Requisition # 851739 Only current or recent employees of the State Personnel System will be considered. Personnel Services Supervisor - SES FLORIDA DEPARTMENT OF VETERANS' AFFAIRS Headquarters, Mary Grizzle State Office Building Largo, Pinellas County Starting annual salary will fall within the range of $58,000 - $60,000 Paid Bi-Weekly Excellent retirement package and optional deferred compensation plan. Health, vision, dental, disability, and other supplemental insurance available at reasonable premium rates. Paid vacation and sick leave. Nine (9) paid holidays and personal day. Tuition waiver available for State Universities and Community Colleges (up to 6 credits per semester). MINIMUM REQUIREMENTS: * At least one (1) year of current or very recent (within the last 12 months) human resources experience, preferably with the State of Florida. * At least one (1) year of current or very recent experience (within the last 12 months) working in People First as a supervisor or HR user (A, B, C, H, K, M, R, T or U). * At least one (1) year of oversight of human resource processes and/or functional areas, preferably involving some staff development & training and/or supervision and management of staff. * At least one (1) year of experience with State of Florida Official Personnel Files and records retention schedules. * Bachelor's Degree in Human Resources, Human Services or related field (experience may substitute on a year-for-year basis provided the experience is directly related.) * At least two (2) years of experience working with Microsoft Office at an inmtermediate level in a work environment. * Successful completion of Level 2 background screening and due diligence process. PREFERRED QUALIFICATIONS: * SHRM or equivalent certification as an HR Professional (certification must be current for consideration). * HR certificate or graduate level work and/or degree. * Certification as a trainer or staff development professional (college or university certificate; ITW; ATD; CPT; etc. or SHRM or HRCI). * Experience working with training systems, especially Learning Management Systems (LMS), or a willingness to learn. * Experience working in People First as an HR super user (H role code or above). * Experience working in multiple HR functional areas, especially Employment Verifications; Subpoenas; Public Records Requests; Attendance & Leave; Benefits; Onboarding; Recruitment & Selection; and Payroll. * Experience working with proxy rights in multiple sections within People First. * Experience working with Florida Statutes related to employment, especially Chapters 22, 110, 112, 119, 121, 435, 440, 447, 448, 760 and all Florida Administrative Code Personnel Rules (60L series). * Management or supervisory experience working directly in State of Florida Human Resources. This includes providing oversight of locations and/or functional areas. All requirements and experience must be verifiable through work history and/or directly listed as knowledge, skills and abilities in previous employment in order to be considered. All certifications and/or educational credentials should be provided upon application for the position or they will be requested prior to interview. POSITION DESCRIPTION This is a professional, confidential supervisory position that provides supervision, training and professional support duties specific to the functions of a state agency human resources office. Incumbent will serve as a member of the FDVA HR Management Team. This position also provides direction, training and support to the FDVA Human Resources Field Offices in various locations through the state. * FDVA Official Personnel File Supervisor for current and termed employees. Includes file review and coordinating, training and providing technical assistance to the HR Technicians in compiling required documentation and assisting the PT III in maintaining appropriate files, data and public records. Backs up the Personnel Services Specialist positions and assists the HR Manager with all required HR duties and responsibilities. * FDVA Reports and Documentation Specialist Supervisor for current and termed employees. Includes processing alerts, filing, review and coordinating with the HR technicians in compiling required reports and documentation, and supervising the Personnel Technician III and Personnel Services Specialists in maintaining appropriate files, data and public records. * Responsible for supervising and assisting with compiling, reviewing, responding and assisting in the responses to subpoenas, record requests, legal requests, documentation requests, and public records requests for the Bureau of Human Resources. * FDVA Directory and People First Specialist Supervisor for reports, contact lists, information requests, searches, queries, and data tasks as needed. * Agency Training Specialist for the FDVA photo ID badge system, access security badges, and DMS parking tag programs. Enters and deletes payroll deductions as needed into People First. * Assists with assigning Attendance and Leave, Payroll, Classification, Organizational Management and other related HR duties and responsibilities to the Specialist team as needed. * Responsible for supervising employment and unemployment verification requirements and responses and employment reference requests. Responsible for the supervision of tracking record retention schedules for HR files and coordinating the FDVA Sick Leave Pool Program under the direction of the HRO. * Assists, coordinates, and helps plan the training and staff development activities administered through Human Resources for the agency. * Administers and coordinates training through the Learning Management System in the People First Human Resource Information System. * Acts as a Subject Matter Expert for the People First Human Resource Information System for Human Resources and provides oversight, training and technical assistance for all personnel. This is a Select Exempt Service position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location: LARGO, FL, US, 33778
    $58k-60k yearly 1d ago
  • Recreation Center Supervisor - Part Time

    City of New Albany 3.7company rating

    New Albany, IN Jobs

    This position is responsible for supervising the day-to-day operation of the City of New Albany's recreation centers. Recreation Center Supervisors will organize, instruct, promote, lead and conduct a diversified recreational program for ages 5-13. They must be able to implement weekly activities in cooperation with co-workers. Will provide food for and feed youth. They will make daily inspection of equipment and facility to ensure safety. They will be responsible for all required paperwork, ensuring documents are properly prepared and turned in on time. They must demonstrate common sense with disciplinary action of youth and adhere to all rules and agency policies The Recreation Center Supervisor is a part-time year round position with a typical schedule of 3-4 hours per day, Monday through Thursday, but extra hours may be required. SPECIFIC DUTIES AND RESPONSIBILITIES "*" denotes an essential function of the job * *Organize, instruct, promote, lead and conduct a diversified recreational program for ages 5-13 years old at recreation center. * *Plan weekly arts and crafts projects, team games, sports, social activities, low organized games and other activities in cooperation with co-workers. * *Be familiar with rules and regulations for all games and sports activities implemented for youth. * *Provide snacks to the youth. * *Inspect equipment and facilities daily to ensure that all materials and equipment are in safe working condition. * *Reinforce proper social skills with children and/or teenagers. * *Maintain responsibility for all required paperwork; timecards, sign-in sheets, requisitions, announcements and permission slips. Documents must be properly prepared and turned in on time. * *Must demonstrate common sense with disciplinary action of youth and adhere to all rules and agency policies. * *Supervise and provide basic training for activity aides and junior helpers. * May meet with community individuals and groups to generate interest, support, and ideas for programs using creative and innovative promotional ideas and materials. * *Must perform job duties in a safe manner, reporting and assisting in correcting potentially unsafe conditions and able to use necessary equipment and materials properly. * Report on all areas of the Recreation Center to the Recreation Director. * Perform other duties as assigned. STANDARDS OF PERFORMANCE * Demonstrate informative and professional assistance when working with vendors, co-workers, and the public. * Act independently and originate new procedures and new approaches to problems. * Display excellent verbal and written communication skills. * Maintain initiative to preserve the flow of work. * Work under stress and with commitment to deadlines. * Sustain interpersonal relationships which encourage openness, candor and trust, both internally and with the general public. * Complete projects and/or reports in accurate and timely manner * Maintain City information in a confidential manner. MENTAL AND PHYSICAL REQUIREMENT * Ability to work as a team member. * Display professional appearance, warm demeanor and positive attitude. * Be a motivated self-starter. * Work independently and to be accurate, efficient and organized. * Manage multiple tasks simultaneously. * Work under pressure with time constraints in a changing environment. * Stand, walk, sit, reach with hands and arms, climb, balance, stoop, kneel, crouch or crawl occasionally. * Lift and/or move up to 25 pounds occasionally. * Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. WORKING ENVIRONMENT AND CONDITIONS * This position requires working in the internal environment. * This position requires a flexible work schedule; night and/or weekends may be required. EDUCATION, Experience and TRAINING Minimum of high school diploma required; some college preferred. * Knowledge of City's park and recreation facilities, activities, and programs is helpful. * CPR/First Aid Certification preferred. * Ability to effectively communicate both orally and in written form. * A pleasant, friendly, and outgoing demeanor. * Experience in Microsoft Office products, specifically Word, Excel, and Outlook required. * Ability to handle a high volume of incoming calls while maintaining proper phone etiquette and a high level of professionalism at all times. * Willingness to take on additional tasks as assigned. EQUIPMENT AND TOOLS * Computer and peripherals. * Recreational equipment.
    $36k-44k yearly est. 60d ago
  • SEAS Gym Supervisor- HYCC, Community Services

    Town of Barnstable 4.0company rating

    Massachusetts Jobs

    An individual who is responsible for the safety and well being of participants in a recreational activity, program or rental inside the Hyannis Youth and Community Center. The Gym Supervisor will instruct activities in accordance with the policies and guidelines set by the Recreation Department. Minimum Qualifications: Community CPR and First Aid Experience supervising activities and children. Ability to read schedules and carry out tasks related to events that take place in the gymnasium. $16.25 hourly, no benefits. Apply online: ***********************
    $16.3 hourly 60d+ ago

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