Company Profile Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success.
Department Profile
Workforce Services (WS) is a dynamic and fast-paced area within the firm's Enterprise Technology & Services division. We are responsible for delivering high-quality technology solutions and support functions to our internal end users as well as external clients. Our goal is to ensure all users across the firm can perform their job efficiently with minimal to no interruption.
Position Description
WS is seeking a technical team leader to help the lead and shape the service desk while adhering to the firm's core values. The ideal candidate will be a leader and functional owner, motivating and coaching their team with the goal of providing world class customer service.
Job Description:
Responsible for overseeing a team of service desk professionals supporting the internal and external Morgan Stanley population
Serve as the functional owner of a technical client-facing service desk, overseeing data transfer protocols including login credential rotations, PGP key management, FTP/SFTP configuration, and ongoing system maintenance and administration
Responsible for SLAs across multiple inventory streams, including call management, email correspondence, ticket aging and resolution, and real-time 24x7 system health monitoring
Provide timely feedback, training, and coaching 50% of the time with a focus on driving efficiency of work execution while providing a world-class service experience
Support interviewing and onboarding of top talent
Conduct performance management to drive the metrics set out by the Service Desk including First Contact Resolution and Customer Satisfaction rates
Monitor agent productivity as well as operational excellence and how it impacts the Service Desk Service Level Agreements
Drive growth and development of team members
Qualifications:
3-5 years previous technical or customer service leadership experience
Previous service desk experience
Excellent problem-solving skills with passion for process improvement
Passion for providing feedback & coaching
Excellent written and oral communication skills
Experience with financial service firms
College degree or equivalent experience
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
$82k-108k yearly est. Auto-Apply 43d ago
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Service Desk Site Manager
Morgan Stanley 4.6
Morgan Stanley job in Columbus, OH
We are seeking an experienced manager to lead our established Service Desk team. The ideal candidate will be a strategic leader with a vision for motivating the team to deliver world-class service. As the Service Desk Manager, they will collaborate with IT colleagues to identify and implement opportunities for efficiency and excellence, aiming to achieve tasks more effectively and promptly.
In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Lead Workplace Operations & Support Manager position at the Vice President level, which is part of the job family responsible for delivering efficient technical support and ensuring smooth operations of the organization's workplace environment for end-users, including hardware, software, and network resources.
Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.
Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on.
Since 1935, Morgan Stanley is known as a global leader in financial services, continuously evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.
What you'll do in the role:
Oversee the Service Desk site, with responsibility for managing 30 to 60 employees and contractors involved in level 1 and level 2 support, knowledge management, major incident management, reporting, and training
Convey vision, goals and direction for the team
Define overall strategy and direction
Lead decisively and empower the team
Promote innovation and process improvement
Responsible for overseeing recruitment processes and managing employee performance
Anticipate change impact and implement solutions to reduce its effects
Identify opportunities for efficiency improvement and automation
Drive Service Desk KPI's and metrics
Compile and provide reporting to Senior Management
What you'll bring to the role:
Excellent written and oral communication skills required
Experience with Microsoft Office products, Windows 10, and general office computing tools required
6+ years call-center management experience or equivalent required in a technical or customer service field
Previous Service Desk experience expected
College degree or equivalent experience required
Excellent problem-solving skills required
Experience with financial service firms a plus, but not required
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
$76k-104k yearly est. Auto-Apply 60d+ ago
Mission Critical OFCI/Commissioning Lead
Blackrock Resources LLC 4.4
Columbus, OH job
You must be able to work in the U.S. without sponsorship. No C2C or 3rd parties, please.
Now Hiring: Mission Critical OFCI/Commissioning Lead
Schedule: 5/10's + 8 hours on Saturdays
Start Date: As soon as a qualified candidate is identified
Project Type: Mission Critical Data Center
If you excel at coordinating complex equipment deliveries, managing vendor relationships, and ensuring commissioning activities stay on schedule, this role offers the chance to support high-visibility data center projects.
What You'll Do:
You'll serve as the central point of coordination for OFCI equipment from delivery through installation and commissioning. Your work helps keep testing phases (L2-L5) on track and ensures all vendors, subcontractors, and site teams are aligned.
Key responsibilities include:
OFCI & Commissioning Coordination
Manage the OFCI log, including equipment deliveries and push/pull ticket requests.
Request deliveries from offsite storage and integrators; resolve delivery conflicts and delays.
Use the Star Tool to request vendor resources for L2-L5 testing.
Vendor & Subcontractor Collaboration
Build and maintain a Smartsheet contact list for OFCI vendors and subcontractors.
Coordinate equipment deliveries with site superintendents to align with project schedules.
Drive communication between subcontractors and OFCI vendors to resolve installation concerns.
Inspection & Documentation Management
Oversee QC/Cx inspection documentation and ensure completion one week before H2C.
Manage Procore documentation, including equipment testing reviews and inspection tracking.
Validate that received OFCI equipment matches approved engineering submittals.
Project Tracking & Reporting
Maintain a delay log for delivery impacts, vendor responsiveness, and schedule issues; escalate as needed.
Track repairs and damages (including part reallocations and trade-related equipment damage).
Manage the generator fuel log and coordinate readiness notifications.
Track MCM dates in Smartsheet.
Meetings & Cross-Team Coordination
You'll lead or participate in several recurring project meetings, including:
Weekly OFCI Vendor Call: Delivery tracking, trades alignment, replacement coordination, schedule impacts, push/pull tickets.
Weekly meetings with site superintendents and electrical contractors: Installation alignment, concern resolution, and schedule coordination.
Weekly L2/L3 meetings: Drive observation resolutions, ensure documentation compliance, and update schedule needs.
Daily L4/L5 commissioning meetings: Support resolutions and ensure vendor/subcontractor resources are available.
Additional: Daily coordination, weekly client meetings, weekly OAC, and weekly MCM meetings.
If you're highly organized, thrive in fast-paced construction environments, and enjoy being at the center of project coordination on mission critical builds, this role offers a strong opportunity to contribute to impactful data center projects.
$74k-99k yearly est. 2d ago
Construction & Commissioning Scheduler
Blackrock Resources LLC 4.4
New Albany, OH job
You must be able to work in the U.S. without sponsorship. No C2C or 3rd parties, please.
Schedule: Full-time | On-site presence required
Industry: Industrial/Power/Data Center Construction
We're looking for an experienced Construction & Commissioning Scheduler to support large-scale, complex projects from the ground up. This is a hands-on, on-site role where you'll collaborate with project management, engineering, and field teams to develop and maintain detailed schedules that drive successful project delivery.
What You'll Do:
Build and manage comprehensive Primavera P6 schedules across engineering, procurement, construction, and commissioning phases.
Partner with project managers, superintendents, and subcontractors to keep timelines accurate and achievable.
Track progress, analyze variances, and recommend adjustments to keep projects on target.
Generate look-ahead schedules, performance reports, and updates for leadership and client reviews.
Support forecasting, resource loading, and earned value analysis to ensure clear visibility into project health.
Align construction and commissioning activities for smooth transitions and seamless project closeouts.
What You Bring:
Bachelor's degree in Engineering, Construction Management, or a related field (or equivalent experience).
5+ years of experience scheduling large-scale industrial, data center, or power generation projects.
Strong command of Primavera P6.
Proven track record supporting both construction and commissioning phases.
Excellent communication, organizational, and analytical skills.
Ability to work on-site in New Albany, Ohio.
Preferred Experience:
EPC or large-scale construction background.
Knowledge of commissioning processes and turnover documentation.
Familiarity with cost control, earned value management, and integration with project systems like Excel, Power BI, or CMMS tools.
If you thrive in a fast-paced, collaborative environment and enjoy bringing structure to complex projects, this could be the perfect next step for you.
$65k-91k yearly est. 1d ago
Industry Manager, Government, Specialized Industries, Managing Director
Jpmorgan Chase & Co 4.8
Columbus, OH job
Chicago, IL, United States and 2 more
Job Information
Job Identification 210677013
Job Category Relationship Manager
Business Unit Commercial & Investment Bank
Posting Date 10/13/2025, 09:20 PM
Locations 10 S Dearborn St, Chicago, IL, 60603, US 1111 Polaris Pkwy, Columbus, OH, 43240, US 1116 W Long Lake Rd, Bloomfield Hills, MI, 48302, US
Job Schedule Full time
Base Pay/Salary Chicago,IL $260,000.00-$450,000.00
Job Description
You are customer focused, enjoy building relationships, leading teamsand providing financial advice to your clients. A role as a Government Banking Industry Manager is for you.
As an Industry Manager within our Government Specialized Industry Banking team, you will oversee the Midwest Region, which encompasses Illinois, Indiana, Iowa, Ohio, Michigan, Minnesota, Kansas, Kentucky, Nebraska, North Dakota, South Dakota, Wisconsin, West Virginia, and Western PA. In this role, you will lead a team of Bankers, Treasury Management Officers, Associates, and Analysts in their efforts to develop and maintain profitable banking relationships with government clients. A typical team includes direct management of 7 to 10 team members including Industry Executives and directly reporting bankers. The government industry handles commercial banking client relationships across the country. The team focuses on cities, counties, school districts and other government entities. As the industry manager, you will work with dedicated product specialists from Treasury & Securities Services, Public Finance, Securities Trading, Asset Management and Leasing to provide the firm's extensive services and products to our clients and prospects.
Job Responsibilities
Champion a culture of innovation and a customer centric mindset
Stay up to date with industry trends to identify opportunities for innovation or strategic partnerships
Analyze the data of the business to drive sales
Deliver the entire firm across lines of business
Find ways to further efficiency with existing technical infrastructure through automation while embracing the innovative opportunities offered by new technologies
Lead specially assigned projects for the benefit of region and national team
Hire, manage, coach, mentor and retain a high performing and diverse team
Foster a diverse, equitable and inclusive work environment
Required Qualifications, Capabilities and Skills
Typicallya minimum of ten years account relationship management experience with a focus on business relationships
Understanding of Commercial Banking products and services with knowledge of the region
Ability to mobilize internal networks and resources
Demonstrated experience of meeting or exceeding sales goals;proven top individual contributor
Sales management and business development skills with proficiency in building and maintaining positive client relationships
Strong technology experience; digital background
Excellent verbal and written communications skills; able to effectively communicate clearly and concisely
Strong knowledge of regulatory and control framework
Proven leadership, management, and client relationship skills, as well as extensive industry and product knowledge, and strong transaction execution skills
Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines
Preferred Qualifications, Capabilities and Skills
Bachelor's degree and formal credit training
Management experience in a Commercial Bank setting, specifically leading a commercial banking salesteam
Self-directed, proactive, and creative solution and problem solvingabilities: use sound judgment and navigates ambiguity to get things done
Flexible to changing business priorities and ability to multitask
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.
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$260k-450k yearly 5d ago
Associate - Modeling Analytics
Jpmorgan Chase & Co 4.8
Columbus, OH job
JobID: 210686953 JobSchedule: Full time JobShift: Day : Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Senior Associate - Modeling Analytics, in the Credit Card Loss Forecasting within the Consumer & Business Banking (CCB) Risk Management group, you will be responsible for leading credit forecasting for the $220B credit card portfolio. This role requires strong data analytical knowledge and skills to generate short- and long-term loss forecasts and perform attribution analysis. The role encompasses all aspects of loss forecasting, including CCAR, CECL, Budgets, and Risk Appetite. This is an exciting opportunity to work on high-impact strategy initiatives as they become the key focus of the firm and across the financial services industry. You will excel at creative thinking and problem-solving, be self-motivated, confident, and ready to work in a fast-paced, energetic environment.
Job Responsibilities
* Support analytical tools for risk assessment and stress credit evaluations to support annual stress testing, the Risk Appetite framework, and strategy integrations
* Participate in cross-functional communications with Risk Management, Finance, Marketing, and Collections to inform the forecast and incorporate strategic initiatives
* Partner with the Risk Modeling team to ensure the model functions as desired and provide regular inputs for improvement
* Create and present forecasts to senior management with a clear storyline and data support
* Enhance consistency and efficiency across existing processes and reporting to meet the changing needs of the business
* Be a self-motivated individual with the ability to work on multiple projects with limited guidance
* Spearhead best-in-class documentation and operational risk and audit controls surrounding loss forecasting and LLR
Required qualifications, capabilities, and skills
* Master's/Bachelor's degree in a quantitative discipline (Finance/Statistics/Economics/Mathematics/Engineering) from an accredited college/university required.
* Minimum 1 year of experience in Credit Risk Management, Statistical Modeling, Marketing Analytics, and/or Consulting.
* Minimum 3 years of related analytical experience.
* Strong knowledge of Python, SAS, SQL, and MS Office required.
* Strong analytical, interpretive, and problem-solving skills with the ability to interpret large data sets and their impact in both operational and financial areas.
* Excellent oral and written communication and presentation skills.
Preferred qualifications, capabilities, and skills
* Advanced degree is preferred.
* Strong P&L knowledge and understanding of drivers of profitability.
* Knowledge of CCAR (Stress Testing) and CECL process
JobID: 210685308 JobSchedule: Full time JobShift: : Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.
As a Product Portfolio Operations Manager in HR Employee Development & Performance (ED&P), you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line.
Job responsibilities
* Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
* Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
* Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
* Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
* Adapt and evolve the product-line control framework to address cross-product priorities, optimize sequencing, and manage trade-offs
* Oversee business operations to ensure product lines adhere to robust control standards while accelerating time to market
* Serve as a subject matter expert to Product Managers, ensuring compliance with regulatory, legal, and industry requirements
* Represent the business in partnership with Control Management, providing insights into business roadmaps and addressing control and process-related inquiries
* Manage the AI/ML inventory, ensuring operational processes meet evolving control standards and are updated as technology advances
* Lead the automation of manual operational reporting and related processes to improve efficiency
* Develop control-related training materials to educate and advise product and partner teams, leveraging Learn and Performance processes
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in program management, performance optimization, or related fields
* Proven ability to manage and implement operational effectiveness initiatives
* Proven ability to operate within the product development life cycle and agile methodologies
* Demonstrated success in managing and executing operational effectiveness initiatives
* Strong understanding of risk management frameworks, industry standards, and financial industry regulatory requirements
* Exceptional analytical and problem-solving skills, with a keen attention to detail
* Excellent time management and organizational skills, with the ability to prioritize and manage multiple assignments simultaneously
* Proven ability to build strong relationships and collaborate effectively across cross-functional teams and stakeholders
* Proficiency in leveraging data and analytics to inform decisions, measure outcomes, and drive continuous improvement
* Ability to thrive in a fast-paced, dynamic environment and adapt to shifting priorities
Preferred qualifications, capabilities, and skills
* Familiarity with relevant technologies, tools, or platforms (such as AI/ML, automation, or portfolio management software) is a plus
* In-depth knowledge of operations, reporting, and business analysis best practices
* Experience driving process improvement initiatives with a strong focus on risk management and control frameworks
* Proficiency in leveraging automation and data analytics tools to optimize business processes while being skilled at synthesizing complex information and presenting it in a clear, concise manner
* Outstanding verbal and written communication skills, with the ability to engage executive and cross-functional audiences effectively
* Highly adaptable and flexible, with the ability to thrive in fast-paced and evolving environments
* Commitment to ongoing professional development and staying current with industry trends and best practices
$104k-138k yearly est. Auto-Apply 20d ago
J.P. Morgan Wealth Management - Field Performance & Incentives Specialist
Jpmorgan Chase & Co 4.8
Columbus, OH job
JobID: 210695879 JobSchedule: Full time JobShift: Day : J.P. Morgan Wealth Management - Field Performance & Incentives Specialist At J.P. Morgan Wealth Management, our Field Performance & Incentives team is committed to providing best-in-class service to our financial advisors. We resolve complex inquiries and escalations, ensuring advisors receive timely, accurate, and professional support so they are paid accurately and on-time. Our work enables advisors to focus on delivering exceptional advice and build strong relationships with their clients.
As a Specialist on the Field Performance & Incentives team, you will provide day-to-day support for advisor research requests, demonstrating meticulous attention to detail and a service-oriented mindset. You will collaborate with cross-functional partners and leverage your communication skills to resolve inquiries efficiently and accurately, contributing to the overall success of J.P. Morgan Wealth Management.
Job Responsibilities
* Respond to advisor inquiries and research requests related to incentive programs, credited revenue, and net new money matters with accuracy and professionalism.
* Investigate and resolve escalations, ensuring timely follow-up and clear communication with advisors and internal stakeholders.
* Maintain detailed records of requests, resolutions, and follow-up actions in accordance with established processes and controls.
* Collaborate with team members and cross-functional partners to address complex issues and deliver seamless support.
* Identify process improvement opportunities and contribute to the development of best practices for inquiry management.
* Support special projects and initiatives aimed at enhancing advisor experience and operational efficiency.
Required Qualifications, Capabilities, and Skills
* Bachelor's Degree in Finance, Business, Economics, or a related field.
* 3+ years of experience in financial services, client support, operations, or a related function.
* Exceptional attention to detail and commitment to delivering high-quality work.
* Strong written and verbal communication skills; ability to explain complex information clearly and professionally.
* Service-oriented mindset with a passion for helping others and resolving issues.
* Ability to manage multiple requests simultaneously and prioritize effectively in a fast-paced environment.
* Collaborative team player with strong interpersonal skills and discretion handling confidential information.
Preferred Qualifications, Capabilities, and Skills
* Experience supporting financial advisors or working in a wealth management environment.
* Familiarity with incentive programs, credited revenue, or net new money processes.
* Proficiency in Excel and experience with inquiry tracking or case management systems.
To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
$37k-63k yearly est. Auto-Apply 23d ago
Project Manager - Operations Program Support
Jpmorgan Chase & Co 4.8
Columbus, OH job
JobID: 210660460 JobSchedule: Full time JobShift: : Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of Consumer and Community Banking Operations. The team partners with senior business and functional leaders to re-engineer core components of our business, from diagnostic work and designing innovative, streamlined ways of working, to piloting solutions for further scaled execution. We are the driving force behind transformative business initiatives that propel the entire organization towards unparalleled operational excellence. Our mission is to redefine industry standards by optimizing end-to-end processes, elevating the customer experience, and fostering a vibrant culture of continuous improvement. By enhancing employee engagement, mitigating risks, and delivering substantial financial benefits, we are committed to shaping a future where innovation and excellence are at the heart of everything we do.
As a Project Manager within Performance Consulting, you will be at the forefront of innovating Project and Program Management across Consumer and Community Banking Operations. You will manage complex, high-visibility cross-division programs or projects by developing a plan, analyzing potential risks/benefits, working with your business partners to land on the best solutions, and driving your team through completion. Your efforts will have a significant impact on the business, requiring you to lead teams, manage resources, and ensure successful delivery of project objectives. You will deliver comprehensive solutions that empower excellence in our clients to achieve their strategic goals, leveraging our expertise in innovation, collaboration, and execution to create lasting value and drive organizational success.
Job Responsibilities:
* Manage fast-paced, complex, cross-functional programs or projects with significant business impact.
* Define key roles and responsibilities and ensure appropriate resources are assigned throughout the program/project lifecycle.
* Develop and manage integrated plans, providing regular progress communications to stakeholders.
* Lead teams to actionable deliverables, resolve issues/risks, and achieve agreement on scope and delivery milestones.
* Establish best practices and innovate approaches to Program and Project Management, building a continuous improvement model.
* Ensure programs and projects are completed in accordance with all Risk, Control, and other relevant firm-wide guidelines.
Required Qualifications, Capabilities, and Skills:
* Bachelor's degree in a related field from an accredited learning institution.
* 5+ years of related Program or Project Management experience.
* Broad project / implementation delivery experience, including understanding of relevant tools, processes, and best practices.
* Experience managing project deliverables, business initiatives, or technology in agile, waterfall, or hybrid methodology.
* Proven ability to manage multiple efforts, resources, and address issues in a timely manner.
* Demonstrated initiative and creativity to ensure successful and timely execution; strategic thinker with proven analytical abilities.
Preferred Qualifications, Capabilities, and Skills:
* Project Management Professional (PMP).
* Certification and / or demonstrable experience in process improvement initiatives (e.g. Lean Six Sigma), target state design, change management, or data insights / analysis.
* Excellent verbal & written communication skills; ability to communicate progress and issues to the team and stakeholders.
* Strong interpersonal skills to inspire/motivate the team and instill confidence and trust within the business, operations, and technology teams.
* Proven leader with the ability to manage programs/projects effectively and meet deliverables in a timely manner.
$79k-96k yearly est. Auto-Apply 42d ago
Commercial Bank- Product- United States- 2026 ReEntry Program
Jpmorgan Chase & Co 4.8
Columbus, OH job
JobID: 210689565 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York,NY $78,000.00-$129,000.00; Jersey City,NJ $78,000.00-$129,000.00; Chicago,IL $64,000.00-$115,000.00; Palo Alto,CA $78,000.00-$129,000.00; Seattle,WA $78,000.00-$129,000.00
About the Program
At JPMorganChase, we recognize that rewarding careers do not always follow a conventional path. We value the diversity, fresh perspective and wealth of experience that returning professionals can bring.
The ReEntry program offers experienced professionals, who are currently on an extended career break of at least two years, the support and resources needed to relaunch their careers. The program spans over 30 locations worldwide.
The ReEntry Program is a 15-week fellowship program, beginning April 20, 2026 and ending July 31, 2026 with the prospect of an offer for permanent employment with JPMorganChase at the end of the program. The permanent placements will be based on both business needs and candidate skill set.
Please refer to our ReEntry Overview page for further information regarding the Program.
Commercial Bank
The CB Product organization is responsible for scaling and integrating payments platforms across Commercial Banking and the Corporate & Investment Bank, by defining the product strategy, segmenting clients and packing solutions against these segments, determining the end-to-end delivery strategy, managing product launches and enabling the sales teams.
Segments: CLIENT SOLUTIONING, COMMERCIALIZATION, INDUSTRY SOLUTIONS, PRODUCT EXPERIENCE
What We Look For:
Creative and innovative team players with analytical, technical, problem solving, planning and organizational skills. Individuals must have strong interpersonal skills and be able to communicate effectively in presentations, expressing complex financial strategies in an organized and articulate manner. The ability to relate well to external clients and internal partners and establishing strong working relationships.
$78k-129k yearly Auto-Apply 48d ago
Transactions Specialist I - Insertion Warehouse Team
Jpmorgan Chase 4.8
Westerville, OH job
Join the Transactions team that is instrumental in assisting our business by supporting the routine work required to run an operation. At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Transactions Specialist I work is creative, exciting, and different every day.
As a Transactions Specialist I on the Insertion Team at JPMorgan Chase, you operate mail-production machinery, validate materials, and perform basic reconciliations daily. You work within Global Document Services, the firm's primary print production and distribution unit, which prints, inserts, and mails over 1.1 billion pieces annually for lines of business including Retail, Card Services, Retirement Plan Services, Private Bank, and Treasury Services. GDS produces postcards, letters, statements, checks, invoices, and marketing materials from internally composed documents and Output Systems. The team also coordinates, reviews, and extracts data files from various business lines to enable accurate, large-scale mail distribution.
**Job Responsibilities**
+ Operate Pitney Bowes and Bell and Howell high-speed insertion equipment daily to process statements and letters.
+ Validate material quality and output quality on an ongoing basis.
+ Reconcile input versus output using basic math.
**Required qualifications, capabilities, and skills**
+ Lift 40-70 lbs and deliver 200 lb supplies using industrial pull/push carts.
+ Work overtime as needed, including holidays and weekends.
+ Stand and walk for 8 to 10-hour shifts.
+ Meet and maintain quality and productivity standards.
+ Adapt to changes in the work environment, including daily directives from leadership, changes to standard operating procedures, and new technology.
+ Collaborate as a team member with strong interpersonal skills; maintain positive internal and external interactions and build team-driven success.
+ Prioritize assigned work daily based on client service level agreements; participate in and maintain departmental work area maintenance.
**Preferred qualifications, capabilities, and skills**
+ Bring experience in mail distribution or transaction processing.
+ Leverage familiarity with industrial equipment and technology integration.
+ Thrive in fast-paced, client-focused environments.
+ Demonstrate ability to support multiple lines of business.
**Work Schedule:** **Monday - Friday; 11:00PM - 7:30AM**
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.
This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
$59k-84k yearly est. 2d ago
2027 Global Private Bank Advisor Program (Summer Analyst) - US Private Bank
Jpmorgan Chase & Co 4.8
Columbus, OH job
JobID: 210690291 JobSchedule: Full time JobShift: Base Pay/Salary: Los Angeles,CA $100,000.00-$100,000.00; Rochester,NY $100,000.00-$100,000.00; Greenwich,CT $100,000.00-$100,000.00; Greenvale,NY $100,000.00-$100,000.00; Manhattan Beach,CA $100,000.00-$100,000.00; Westlake Village,CA $100,000.00-$100,000.00; San Diego,CA $100,000.00-$100,000.00; Washington,DC $100,000.00-$100,000.00; Las Vegas,NV $100,000.00-$100,000.00; Summit,NJ $100,000.00-$100,000.00; Seattle,WA $100,000.00-$100,000.00; Walnut Creek,CA $100,000.00-$100,000.00; Chicago,IL $100,000.00-$100,000.00; Baltimore,MD $100,000.00-$100,000.00; Pasadena,CA $100,000.00-$100,000.00; Denver,CO $100,000.00-$100,000.00; Boston,MA $100,000.00-$100,000.00; San Francisco,CA $100,000.00-$100,000.00; Palo Alto,CA $100,000.00-$100,000.00; Irvine,CA $100,000.00-$100,000.00; Minneapolis,MN $100,000.00-$100,000.00; New York,NY $100,000.00-$100,000.00; Cleveland,OH $100,000.00-$100,000.00
If you enjoy building relationships and helping develop innovative solutions while working in a fast-paced environment, then we have the role for you. Joining our Summer Analyst Program means you will be joining a team committed to building client relationships and making meaningful contributions to our business with customized wealth management solutions.
As an Advisor Trainee in Global Private Bank, you will gain exposure to every facet of wealth management, including investments, lending, banking, and trust and estate planning. No client has identical goals, so understanding their unique needs and tailoring our approach to exceed expectations requires work across teams and the firm to provide first-class service.
Our nine-week program kicks off with a week of induction, where you'll have training and orientation to our businesses and gain the technical and practical knowledge you'll need to start contributing to our teams. Top performers may receive a full-time offer at the end of the summer.
Our advisors help clients achieve their financial goals by delivering the right solutions and services across our industry leading investments, credit, banking and Trust & Estates practices. This individualized attention supports our clients' unique goals and helps build, preserve and manage their wealth over time.
Job Responsibilities:
* Work with a team of advisors and specialists to bring in new clients and serve existing clients
* Deliver highly customized and comprehensive solutions to help protect, manage, and grow wealth
Required Qualifications, Capabilities, and Skills:
* Pursuing a Bachelor's or Master's degree (Excluding MBA); Master's must be within 2 years of Bachelor's.
* Expected graduation date between December 2027 and June 2028.
* Currently attending a college/university in the U.S.
* Highly driven, inquisitive, and proactive, with a strong desire to learn.
* Enjoys working in teams to develop complex solutions.
* Exceptional interpersonal, communication, analytical, and problem-solving skills.
* Excellent organizational skills with the ability to multitask in a fast-paced environment.
* Demonstrates good judgment and discretion with confidential information.
* Genuine interest in financial markets and macro-level economic trends.
* Aspires to work with external clients in a relationship-building and sales capacity.
We will be filling our classes on a rolling basis. We strongly encourage you to submit your application as early as possible before job postings close.
Work Authorization:
To be eligible for this program, you must be authorized to work in the U.S. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JPMorgan Chase, will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT.)
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Join us
At JPMorganChase, we're creating positive change for the diverse communities we serve. We do this by championing your innovative ideas through a supportive culture that helps you every step of the way as you build your career. If you're passionate, curious and ready to make an impact, we're looking for you.
What's next?
Help us learn about you by submitting a complete and thoughtful application, which includes your resume. Your application and resume are way for us to initially get to know you, so it's important to complete all application questions so we have as much information about you as possible.
After you confirm your application, we will review it to determine whether you meet required qualifications.
You will receive an email invitation to complete a video interview, powered by HireVue. This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers.
The HireVue is required, and your application will not be considered for further review until you have completed your HireVue video interview. We strongly encourage that you apply and complete these required elements as soon as possible, since programs will close as positions are filled.
JPMorganChase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds and professional experiences. We will provide reasonable accommodations for applicants with disabilities.
Visit jpmorganchase.com/careers for upcoming events, career advice, our locations and more.
$100k-100k yearly Auto-Apply 4d ago
Marketing Campaign Workflow, Product Director - Executive Director
Jpmorgan Chase 4.8
Columbus, OH job
Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence. As a Product Director in the Marketing Automation Platforms Workflow team, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.
**Job responsibilities**
+ Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
+ Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
+ Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
+ Owns product performance and is accountable for investing in enhancements to achieve business objectives
+ Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
+ Leads, hires, grows, and runs a tight-knit Product team with strong team dynamics and know-how to leverage strengths across the team while providing mentorship, guidance, and driving overall engagement for each team member's performance
+ Engages with cross-functional partners across the organization to lead, align, and maintain productive partnerships throughout the lifecycle
+ Is a lead voice in senior leadership forums to provide clear updates, drive strategic decisions and alignment, and champion the village of work being done
+ Drives meaningful and tangible strategic discussions as we build out a phase roadmap and sequenced approach that accounts for business and technical complexities
+ Partners with technology to build out needed scrum teams, build deep engagement, and then deliver high quality product
+ Keeps an eye out for target state as we build iteratively and juggle several moving pieces across many different organizations; proactively sense for future opportunities for the product and capabilities needed for evolution of the offers space
**Required qualifications, capabilities, and skills**
+ 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
+ Extensive knowledge of the product development life cycle, technical design, and data analytics
+ Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
+ Experience driving change within organizations and managing stakeholders across multiple functions
+ Strong tangible experience working heavily with a wide range of cross-functional partners on a daily basis and leveraging those relationships for excellent work product
+ Extensive knowledge and skill leading engagements with risk and controls teams
+ Expertise and comfort building out and owning a roadmap, backlog, and full end-to-end execution - overall comfort and adherence to Agility principles
+ Passionate and vocal, balanced with a willingness to learn and collaborate and work across all levels and backgrounds
+ Ability to influence stakeholders with diverse points of view and maintain grounded and productive discussions, including senior leadership level audience
+ Structured thinker, effective communicator, concise and impactful with excellent written and oral communication skills;
+ Demonstrated ability to manage tight delivery timelines and calmness under intense pressure;
**Preferred qualifications, capabilities, and skills**
+ Recognized thought leader within a related field
+ Martech experience
+ Experience with Camunda BPMN; Pega; Adobe Workfront; AI
+ Expertise with the Atlassian suite
+ Experience with executive communications
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
$109k-141k yearly est. 60d+ ago
Virtual Banker II- Columbus, OH- Bilingual English and Spanish Required
Jpmorgan Chase 4.8
Westerville, OH job
You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. You'll have the opportunity to build lasting relationships with our customers and employees, manage a diverse portfolio of client banking relationships, and contribute to our commitment to diversity and inclusion. This role offers a chance for career growth and the opportunity to make a significant impact in our company.
As a Virtual Banker II in Consumer Banking, you will contribute significantly to the success of the Virtual Bank helping clients by providing strong customer service, offering advice and sharing products and services to help them meet their financial needs while partnering with Specialists including Private Client Advisors, Private Client Bankers, Mortgage Bankers and Business Relationship Managers, to connect customers to experts who can help them with specialized financial needs. You will engage clients over the phone and video both inbound and outbound providing strong customer service, offering advice, sharing products and services to help them meet their financial needs by making them feel appreciated and being their advocate. You will also show initiative and proactively prevent problems for our clients while being able to maintain success in an ever-changing environment making lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
**Job Responsibilities**
+ Manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
+ Demonstrates success using a value-added, relationship-oriented approach to acquire and deepen client relationships
+ Makes personal connections, engages and educates customers, asks open-ended questions and listens to establish trust and build lasting relationships
+ Partners with Specialists including Private Client Advisors, Mortgage Bankers and Business Relationship Managers to connect customers to experts who can help them with specialized financial needs
**Required Qualifications, Capabilities, and Skills**
+ 1+ year of Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating and maintaining customer relationships, and revenue generation
+ High school degree, GED, or foreign equivalent
+ Outstanding financial planning and use of financial planning tools while adhering to policies, procedures, and regulatory banking requirements
+ Strong team orientation with a commitment of long-term career with the firm
+ Excellent written and verbal communication skills
+ Reading and speaking in both Spanish and English fluently is required for this role
**Preferred Qualifications, Capabilities, and Skills**
+ Excellent communication skills
+ College degree or military equivalent
+ Experience cultivating relationships with affluent clients
+ Strong team orientation with a commitment of long-term career with the firm
**Dodd Frank/Truth in Lending Act**
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: *********************************************************************
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
$30k-67k yearly est. 60d+ ago
Loan Origination Specialist IV
Jpmorganchase 4.8
Columbus, OH job
Join us as a Loan Origination Specialist IV and make a significant impact on our lending services. You'll have the opportunity to grow your career while leveraging your expertise in loan origination to solve complex problems and mentor junior team members. Be part of a team that values collaboration, critical thinking, and personal resiliency, and enjoy the benefits of working with a leading financial institution.
As a Loan Origination Specialist IV within JPMorganChase, you will play a crucial role in the loan origination process, ensuring smooth documentation and transaction closing. Your work will directly impact our clients and the efficiency of our lending services. You'll collaborate with stakeholders to meet credit and asset conditions, contributing to the firm's success and enhancing your professional growth.
Job responsibilities
Facilitate documentation and transaction closing for loan origination by preparing and dispatching accurate documentation packages, ensuring precision and compliance with lending standards.
Collaborate with clients to manage expectations and ensure compliance, using strong communication skills and a thorough understanding of lending policies to address and resolve non-routine issues effectively.
Apply problem-solving skills and knowledge of lending policies to resolve non-routine issues, maintaining smooth operations and client satisfaction.
Participate actively in projects aimed at improving loan origination processes, contributing innovative ideas and leveraging process knowledge to enhance efficiency and effectiveness.
Engage in continuous collaboration with stakeholders to optimize workflows, ensuring alignment with organizational goals and regulatory requirements.
Required qualifications, capabilities, and skills
Demonstrated knowledge of loan origination processes and procedures, applying this expertise to ensure compliance and efficiency in operations.
Skilled in managing conflicts and facilitating discussions, utilizing strong listening and questioning skills to navigate challenges and reach resolutions.
Experienced in critical thinking and problem-solving, effectively analyzing situations to develop and implement solutions.
Proven ability to build productive relationships with stakeholders, leveraging interpersonal skills to foster collaboration and trust.
Capable of integrating communication and analytical skills to enhance stakeholder engagement and process outcomes.
Preferred qualifications, capabilities, and skills
Experience in creating legal documents (guaranties, security agreements, leases, notes, etc.) for client execution.
Experienced in mentoring junior team members, fostering their development and enhancing team capabilities through guidance and support.
Utilize market product knowledge to align lending services with industry trends and client needs, ensuring relevance and competitiveness.
Skilled in managing change initiatives to adapt lending services to evolving market conditions and technologies, demonstrating flexibility and strategic insight.
Drive continuous improvement and process automation to optimize lending workflows and efficiency, leveraging innovative approaches to enhance operations.
Familiar with strategic planning in loan origination, applying this capability to navigate complex scenarios and achieve organizational objectives.
Same Posting Description for Internal and External Candidates
$74k-120k yearly est. Auto-Apply 17d ago
AI Deployment Manager
Jpmorganchase 4.8
Columbus, OH job
We are building the next generation of AI and autonomous agents that can reason, plan, act, and learn to solve critical problems in operations at the huge scale of the world's largest bank.
On the Data and Analytics Productivity and Transformation Team, we're dedicated to reinventing how data and analysis drives business outcomes. Our mission is to empower analysts with AI-powered tools and enable deeper, higher-value work for our clients. We champion skill development and change management, ensuring all data and analytics professionals can thrive in this new AI environment. By commercializing innovative AI Platforms, Tools, Systems and Products and fostering a culture of experimentation, we deliver measurable productivity improvements and accelerate the adoption of cutting-edge capabilities.
As the AI Deployment Manager on the Data and Analytics Productivity and Transformation Team, you will lead the evaluation, selection, and deployment of both in-house and third-party AI solutions to drive adoption and measurable impact across analytics teams. Leveraging existing proprietary solutions and dozens of others, you'll implement a standardized evaluation framework, coordinate hands-on testing with diverse analyst groups, and capture feedback through unified scorecards. You will facilitate the adoption of integrated solutions, eliminate redundant ETL work, and streamline stakeholder requests using AI-driven tracking. Additionally, you'll commercialize innovative use cases-such as code generation and knowledge bases-support NLP data visualization rollouts and prepare for business user testing of advanced “talk to data” solutions. Through collaboration with key partners, you'll ensure solutions are rigorously tested, effectively adopted, and aligned with priorities to empower analysts to focus on higher-value work and accelerate the analytics transformation at Chase.
Job Responsibilities:
Influence the direction of internal tools and platforms while exploring, developing and sourcing AI tools tailored to evolving business needs.
Liaise with AI focused teams that are building proofs of concept.
Lead robust evaluations of both in-house AI solutions and external third-party vendors to identify and implement high-impact, high-adoption technologies.
Establish, customize and maintain a standardized, criteria-driven decision-making process for evaluating and selecting analytic tools and solutions.
Coordinate and support hands-on testing programs with diverse analyst groups, ensuring real-world feedback and broad participation.
Capture and analyze tester feedback using unified scorecards and structured evaluation criteria to ensure consistency and comparability.
Facilitate the adoption and scaling of integrated agentic solutions and multiple point solutions across analytics teams.
Commercialize innovative use cases, such as code generation and knowledge bases, and support the rollout of NLP data visualization and “talk to data” solutions.
Collaborate with key partners to drive solution deployment, conduct regular progress check-ins, and ensure alignment with strategic objectives and OKRs.
Required Qualifications, Capabilities and Skills:
BS Degree and 5+ years in business analytics, consulting, or solution design roles with significant experience leading large-scale analytics initiatives across complex organizations.
Success managing cross-functional teams and driving organizational change implementing standardized frameworks, piloting new technologies, and achieving measurable business outcomes.
Ability to evaluate and implement analytics tools and technologies, both in-house and third-party.
Experience with data analytics platforms, machine learning concepts, and related technologies (e.g., Databricks, Snowflake, NLP tools).
Adept at leading complex projects, coordinating cross-functional teams, and delivering results on time.
Capacity to design and execute structured evaluation frameworks, pilot programs, and user testing scenarios.
Focused on delivering measurable outcomes, such as productivity improvements, cost savings, or enhanced user satisfaction.
Excellent communication, with an ability to convey the strategic vision in a digestible manner for varying technical, non-technical, and senior audiences
Experience and ability to collaborate, influence, and build consensus among senior leaders, technical teams, and business stakeholders to align on priorities and drive adoption of innovative solutions.
Knowledge of data management and analytics organizations, quantitative methods, and work product development processes
Preferred qualifications, capabilities, and skills
Advanced degree in an applicable STEM field
Excellent analytical skills with the ability to assess solution effectiveness, identify gaps, and recommend improvements.
Ability to drive adoption of new tools and processes, including training, communication, and change management initiatives.
Clearly articulate technical concepts, present findings, and influence decision-making at all organizational levels.
Comfortable working in a fast-paced, evolving environment and quickly adapting to new technologies, methodologies, and business needs.
$117k-145k yearly est. Auto-Apply 3d ago
Financial Planning Analyst
Morgan Stanley 4.6
Morgan Stanley job in Columbus, OH
Financial Planning Analysts provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. As key members of the service team, the Financial Planning Analyst position offers a unique opportunity to assist Financial Advisors (FA) / Private Wealth Advisors (PWA)/teams with the use of firm-approved financial planning systems and engaging with clients.
DUTIES and RESPONSIBILITIES:
* Cultivating relationships with business partners and colleagues, including Financial Planning Directors and other specialists
* Supporting the FA/PWA/team in enhancing new and existing client relationships through an exceptional client experience
* In conjunction with the FA/PWA/team, participate in existing client and/or prospective client meetings to review financial plans, representing the service lens
* Utilize the Firm's financial planning tools and work with FAs/PWAs/teams to enhance client relationships and generate financial plans
* Help build and establish a repeatable and scalable planning process for FAs/PWAs/team as a part of their book of business
* At the request of FA/PWA/team, participating in existing client and/or prospective client meetings to review financial plans, representing the service lens
* Providing guidance and support to peers within the market, assisting with financial planning support in an administrative capacity (e.g., tool usage) as needed
* Remaining current on all policies, procedures and new platforms
* Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management - particularly those relating to financial planning
EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:
Education and/or Experience
* 5+ years of work experience in a field relevant to the position required
* 4-year college degree or professional certification preferred
* Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) required
* Complete and maintain internal Financial Planning Specialist designation requirements
* Willingness to obtain Certified Financial Planner (CFP) and/or Certified Private Wealth Advisor (CPWA) designation
Knowledge/Skills
* Knowledge of financial planning
* Excellent listening skills
* Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts
* Technically proficient and quick learner of new and updated platforms
* Detail oriented with superior organizational skills and ability to prioritize
* Expert knowledge of basic personal computer, MS Office and internet applications
* Exceptional writing, interpersonal and client service skills
* Strong time management skills
* Team player with the ability to collaborate with others
* Ability to work in a fast-paced, evolving environment
* Adaptable and ability to multi-task
* Goal oriented, self-motivated and results driven
Reports to
* Business Service Officer
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
$76k-105k yearly est. Auto-Apply 60d+ ago
Business Banking Area Tech Partner for Small Business Deposits - Sr Manager of Software Engineering
Jpmorgan Chase 4.8
Columbus, OH job
When you mentor and advise multiple technical teams and move financial technologies forward, it's a big challenge with big impact. You were made for this. As a Senior Manager of Software Engineering at JPMorganChase within the Business Banking Technology , you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm. As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities.
**Job responsibilities**
+ Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
+ Be accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures
+ Ensures successful collaboration across teams and stakeholders
+ Identifies and mitigates issues to execute a book of work while escalating issues as necessary
+ Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team
+ Creates a culture of diversity, opportunity, inclusion, and respect for team members and prioritizes diverse representation
**Required qualifications, capabilities, and skills**
+ 10 years or more experience in software engineering
+ Experience leading teams of technologists
+ Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives
+ Experience with hiring, developing, and recognizing talent
+ In-depth knowledge of the services industry and their IT systems
+ Practical cloud native experience
+ Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines
**Preferred qualifications, capabilities, and skills**
+ Hands on experience working at code level
+ Experience leveraging generative AI tools and cloud native architectures
+ Programming and Frameworks: Java, Spring Boot, Microserives, REST API's
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
$87k-109k yearly est. 5d ago
Project Manager - Operations Program Support
Jpmorganchase 4.8
Columbus, OH job
Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of Consumer and Community Banking Operations. The team partners with senior business and functional leaders to re-engineer core components of our business, from diagnostic work and designing innovative, streamlined ways of working, to piloting solutions for further scaled execution. We are the driving force behind transformative business initiatives that propel the entire organization towards unparalleled operational excellence. Our mission is to redefine industry standards by optimizing end-to-end processes, elevating the customer experience, and fostering a vibrant culture of continuous improvement. By enhancing employee engagement, mitigating risks, and delivering substantial financial benefits, we are committed to shaping a future where innovation and excellence are at the heart of everything we do.
As a Project Manager within Performance Consulting, you will be at the forefront of innovating Project and Program Management across Consumer and Community Banking Operations. You will manage complex, high-visibility cross-division programs or projects by developing a plan, analyzing potential risks/benefits, working with your business partners to land on the best solutions, and driving your team through completion. Your efforts will have a significant impact on the business, requiring you to lead teams, manage resources, and ensure successful delivery of project objectives. You will deliver comprehensive solutions that empower excellence in our clients to achieve their strategic goals, leveraging our expertise in innovation, collaboration, and execution to create lasting value and drive organizational success.
Job Responsibilities:
Manage fast-paced, complex, cross-functional programs or projects with significant business impact.
Define key roles and responsibilities and ensure appropriate resources are assigned throughout the program/project lifecycle.
Develop and manage integrated plans, providing regular progress communications to stakeholders.
Lead teams to actionable deliverables, resolve issues/risks, and achieve agreement on scope and delivery milestones.
Establish best practices and innovate approaches to Program and Project Management, building a continuous improvement model.
Ensure programs and projects are completed in accordance with all Risk, Control, and other relevant firm-wide guidelines.
Required Qualifications, Capabilities, and Skills:
Bachelor's degree in a related field from an accredited learning institution.
5+ years of related Program or Project Management experience.
Broad project / implementation delivery experience, including understanding of relevant tools, processes, and best practices.
Experience managing project deliverables, business initiatives, or technology in agile, waterfall, or hybrid methodology.
Proven ability to manage multiple efforts, resources, and address issues in a timely manner.
Demonstrated initiative and creativity to ensure successful and timely execution; strategic thinker with proven analytical abilities.
Preferred Qualifications, Capabilities, and Skills:
Project Management Professional (PMP).
Certification and / or demonstrable experience in process improvement initiatives (e.g. Lean Six Sigma), target state design, change management, or data insights / analysis.
Excellent verbal & written communication skills; ability to communicate progress and issues to the team and stakeholders.
Strong interpersonal skills to inspire/motivate the team and instill confidence and trust within the business, operations, and technology teams.
Proven leader with the ability to manage programs/projects effectively and meet deliverables in a timely manner.
$79k-96k yearly est. Auto-Apply 42d ago
Part Time Associate Banker Columbus Central East (30 Hours)
Jpmorgan Chase & Co 4.8
Bexley, OH job
JobID: 210628897 JobSchedule: Part time JobShift: Variable : At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experience.