Job Title: Help Desk Support I
Duration: 5 Month+ Assignment
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
Responds to telephone calls, email and personnel requests for technical support.
Documents, tracks and monitors the problem to ensure a timely resolution.
May require an associate degree in a related area and at least 1 year or equivalent experience in the field or in a related area. Has knowledge of commonly used concepts, practices, and procedures within a particular field.
Relies on instructions and pre-established guidelines to perform the functions of the job.
Primary job functions do not typically require exercising independent judgment.
Answer call center phones in a friendly, helpful and professional manner.
Open a ticket for support and provide that support once trained. Create new network user accounts per procedure, Disable network accounts per procedure.
Update Microsoft exchange information per procedure based on information supplied.
Work tickets assigned in the queue and assist with assigning tickets to others in the team.
Must be very customer service oriented, enjoy working with users to solve their issues over the phone primarily and in person when assigned.
Adept at asking questions to better support the user with process and procedures.
Must be a team player.
Temporary position only.
Must live local. Must be able to work from home on Fridays.
Must be able to interview in person.
Must be able to take CJIS certification training/exam
$35k-66k yearly est. 60d+ ago
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Legal Associate
STI 4.8
Remote or Nashville, TN job
Nashville, TN 3+ Months Tennessee State Board of Education: License Discipline Paralegal
The Tennessee State Board of Education (“State Board”) is seeking a full-time paralegal to support the team of attorneys handling educator license discipline cases. The paralegal will provide critical assistance with the case review process by opening misconduct cases reported to the State Board and requesting information from local school districts and others to assist the State Board's case review process. The paralegal is also responsible for communicating with school districts, educators, and other stakeholders regarding license actions, and manages reporting of cases into state and national databases. This position will report to the Senior Associate General Counsel and will also be responsible for providing administrative support to the Board's legal team and other teams as necessary. The ideal candidate will have a proven ability to communicate effectively both orally and in writing, strong time management skills, and a commitment to teamwork and excellence.
This position is an important opportunity to ensure Tennessee continues to uphold a high bar for educator licensure and student safety, and to further the Board's efforts to ensure that all students have access to great teachers and leaders.
About the Tennessee State Board of Education
The State Board's mission is to ensure policies and systems are in place so that all Tennessee students are prepared for success after graduation. We work closely with the Tennessee Department of Education, local school districts, and stakeholders across the state to ensure equity, oversight, and transparency in K-12 education policy.
Additionally, the State Board is charged by law with complete jurisdiction over the issuance of K-12 educator licenses in Tennessee. This includes the intake of reports of educator misconduct from school districts, and responsibility for determining appropriate license discipline action including denial, formal reprimand, suspension, or revocation of an educator's license.
Job Responsibilities
The License Discipline Paralegal is responsible for the following:
Supporting the team of license discipline attorneys to ensure effective management of
educator license misconduct cases, including opening new cases, requesting information from stakeholders regarding reported cases, and interacting with a variety of stakeholders including school district representatives, governmental agencies, teachers, witnesses, and others to answer questions and collect necessary information to prepare files for litigation and review by attorneys and the State Board.
Researching information related to license cases using relevant databases, the internet, etc.
Providing administrative assistance to the State Board staff case review committee and the State Board including compiling and uploading all materials to electronic databases by established deadlines in preparation for monthly case review meetings and quarterly State Board meetings.
Responding to requests from school districts and educators regarding license cases.
Managing reporting to/from state and national licensure databases.
Responding to all e-mails, phone calls, and other correspondence in a timely and customer-focused manner.
Organizing and maintaining case files and a streamlined filing system in accordance with the State Board's case management guide and the Records Disposition Authorization.
Assist in complying with public records requests pursuant to the Tennessee Public Records Act, including compiling responsive documentation and performing all necessary redactions of confidential information.
Assist with scheduling and hosting Webex meetings for the Board's leadership team.
Performing other duties as assigned.
Qualifications
We are seeking candidates who have:
Strong communication and writing skills.
Litigation/case management experience, or other demonstrated project-management
experience in support of attorneys.
Experience with case management software such as Caret Legal is a plus.
Proven ability to produce high-quality work both independently and as part of a team.
A demonstrated commitment to meeting and exceeding expectations, and a history of achieving stated objectives while managing varied, competing matters and projects.
Strong personal presence and communication skills necessary to interact and develop
positive relationships with internal and external stakeholders.
A dedication to teamwork, collaboration, transparency, and public service.
An associates or bachelor's degree is required. Experience as a paralegal, paralegal certification, or experience working in education, with government agencies, or administrative procedure is a plus but not required.
The State Board's office is located in Nashville, TN and operates under a hybrid working
arrangement that includes both in-office presence and remote work. Applicants must be located in or willing to relocate to the middle Tennessee/Nashville area.
Contract
This is a contract position and does not include benefits.
$29k-60k yearly est. 60d+ ago
GWCO-Laborer-Molding
Amsted Rail Company Inc. 4.7
Columbus, OH job
Molding Laborer
Amsted Rail-Griffin Wheel, the leading manufacturer of railroad wheels in North America, is currently seeking qualified individuals for position of Molding Laborer for our Groveport foundry. The positions will train and work in various areas of the molding department in the manufacturing of railroad wheels. Must be able to work without direct supervision, be a self-starter, and pay attention to details including accurate data collection/entry. The positions will be on either the evening (3:00 pm to 11:00 pm) or night shift (11:00 pm to 7:00 am) and daily and weekend overtime is required.
Candidates must have a high school diploma or equivalent and successfully complete screening and skills tests prior to interviewing.
We offer very good compensation (starting wage is $24.06 or higher depending on the position) and a comprehensive benefit package. Job offers contingent on background check and physical including drug screen.
If you possess the required qualifications and interested in applying for this opportunity, must apply online at **************************
Amsted Rail is an Equal Opportunity employer. All applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
To review our EEO Policies or to request assistance please go to **************************/ and select EEO Compliance/Statements. To learn more about us, please visit us online at *******************
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities and any other basis covered by federal, state, or local law.
#ff-dd-ov
EducationRequired
High School or better
BehaviorsPreferred
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Enthusiastic: Shows intense and eager enjoyment and interest
Dedicated: Devoted to a task or purpose with loyalty or integrity
MotivationsPreferred
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Self-Starter: Inspired to perform without outside help
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$24.1 hourly 1d ago
Help Desk/Data Quality Analyst - Indianapolis, IN/Hybrid
STI 4.8
Remote or Indianapolis, IN job
Help Desk/Data Quality Analyst Indianapolis, IN/Hybrid 8+ months Contract Local candidates only. The Help Desk/Data Quality Analyst supports the accuracy, completeness, and timeliness of immunization information systems (IIS).
This role ensures that data submitted by healthcare providers is validated, standardized, and transformed into actionable insights. A strong foundation in T-SQL is essential for managing large data sets, troubleshooting data quality issues, and developing automated validation processes.
Key Responsibilities:
· Perform data quality assessments on immunization records, including de-duplication, validation, and standardization.
· Write and optimize T-SQL queries to analyze, clean, and transform large healthcare datasets.
· Collaborate with providers, IIS staff, and public health partners to identify and resolve data submission errors.
· Develop data quality dashboards, reports, and performance metrics to track provider compliance and system accuracy.
· Support implementation of HL7 and IIS data exchange standards by validating message integrity and field mapping.
· Investigate data anomalies, troubleshoot submission issues, and recommend process improvements.
· Document data quality rules, methodologies, and best practices for internal and external stakeholders.
· Preparing reports for leadership that effectively communicate trends, patterns, and predictions using relevant data.
· Perform other duties as assigned.
$50k-76k yearly est. 60d+ ago
Graphic Designer
STI 4.8
Remote or Nashville, TN job
TITLE: GRAPHIC DESIGNER
The Tennessee Department of Finance & Administration is currently accepting applications for a Graphic Designer within the Administration Division in Nashville, TN. This position is responsible for creating marketing materials and campaigns to educate and promote F&A events, programs, and projects internally and externally. This position is eligible for remote work.
Specific Responsibilities of the Role:
Assist the Communications & Public Relations division with all graphical needs for social media, video, publications, presentations, posters, flyers, brochures, maps, newsletters, annual reports, and the website. This includes researching, composing, and producing materials for the Commissioner, executive staff, and other divisions.
Assist videographer with video production. Provide high quality, creative, and innovative animation, and visuals to easily explain complicated subjects and add production value.
This role will also focus on Digital Marketing and Social Media, and will help develop, execute, and measure effective digital marketing aligned with communication strategies, and produce appealing content for web and digital media that help F&A engage with its desired audiences.
Develop innovative ways to incorporate digital media, video, and other visual elements into communications efforts, including designing, graphics and illustrations.
Qualifications:
Graduation from an accredited college or university with a bachelor's degree and at least 3 (three) years of related professional work experience in graphic design.
Proficient in relevant graphic design-related programs, including the Adobe Creative Cloud Suite.
Excellent skills in typography, branding, and layout.
Working knowledge of Canva, Word, Publisher, and PowerPoint Basic video production skills.
Proven artistic and design skills.
Working knowledge of HTML, basic web development, and content management systems.
Ability to work well in a team environment.
Detail-oriented, adaptable, organized, and able to successfully manage multiple projects and tasks.
Excellent verbal and written communication skills.
Adobe creative suite experience desired; experience with graphic, design, photo and video-editing software is an asset.
Previous digital marketing and social media experience with an agency, within a creative department, or freelance, or contract experience desired.
Experience in web design, web content management systems, and web content production is a plus.
Ability to pass a criminal background check and pre-employment screen.
Samples of Work:
Applicants must submit a professional portfolio which demonstrates the ability to maintain visual integrity and promotion of brand awareness across various platforms.
While this position is considered REMOTE, this is subject to change based on business needs. Some onsite work MIGHT be requested, should the need arise.
Location Requirements
Candidate must be local, in Tennessee.
Candidate must be within 50 miles
Background Verification
Minimum Verification Requirements
All candidates require an InfoCubic background check. Please order the following report:
TN Package w/ TN Counties +
Fingerprinting is not required on every contract -
Check the Fingerprinting Field (Yes/No) under Custom Fields in the requisition or proposal
TN Package with TN Counties Background Check
Global Monitor Check
US Criminal Record Locator w/ Alias
Federal Criminal History (7 years)
County Criminal History (7 years)
National Sex Offender Registry
Some contractors require both fingerprinting and an InfoCubic report. IF Fingerprinting is Yes, then please follow these instructions:
Go to ****************
Select the State of Tennessee.
Click on the Digital Fingerprinting option.
Select the Schedule a New Appointment option.
Select Don't Know Your Service Code.
For the Agency Name select Other.
For Applicant Type select Information Resources.
Enter the ORI Number TN920795Z.
Fingerprinting
Fingerprinting
no
Requisition QA Session
Covendis can facilitate a Q&A session between a designated hiring manager and interested suppliers. Check the box if you would like to be contacted about hosting a Q&A session.
Break Out Invoice By
Breakout Invoice By PO
Type
Category
Qualification
Description
Competency
Required
Skills
Others
Adobe Creative Cloud Suite
Proficient in relevant graphic design-related programs, including the Adobe Creative Cloud Suite.
Novice (1-3 Years)
No
Skills
Others
Communication Skills
Excellent verbal and written communication skills.
No
Skills
Others
Design Skills
Excellent skills in typography, branding, and layout.
Novice (1-3 Years)
No
Skills
Others
Digital Marketing / Social Media
Previous digital marketing and social media experience with an agency, within a creative department, or freelance, or contract experience desired.
No
Skills
Others
Software Skills
Working knowledge of Canva, Word, Publisher, and PowerPoint Basic video production skills. Experience with graphic design, photo and video-editing software is an asset.
Novice (1-3 Years)
No
Skills
Others
Team Environment
Ability to work well in a team environment.
No
Skills
Others
Web Development
Working knowledge of HTML, basic web development, and content management systems.
Novice (1-3 Years)
No
Education
Others
Bachelor's Degree + Work Experience
Graduation from an accredited college or university with a bachelor's degree and at least 3 (three) years of related professional work experience in graphic design.
Novice (1-3 Years)
Yes
$37k-53k yearly est. 60d+ ago
Digital Service Design Manager - Hartford, CT/Hybrid
STI 4.8
Remote or Connecticut job
Digital Service Design Manager
Hartford, CT/Hybrid
12 Months Contract
This is Us
The State of Connecticut is embarking upon a digital transformation to uplift the lives and well-being of our residents and employees. Our goal is to improve access to our programs and services, making interaction with government easier. When you join the Connecticut Digital Service, you'll be part of a team creating simple experiences personalized for everyone. If you enjoy solving complex problems with a curious, supportive, high-performing team, then the State of Connecticut is the place for you.
Is This You?
Big Picture Thinking.
You strive to improve internal processes and externally facing solutions.
User-centric.
You derive joy from working with people to drive user-centered research and testing.
Service-Oriented.
You are passionate about government innovation and improving services for citizens.
About the Role
We believe service access is a social justice issue and people closest to service challenges should inform service improvement efforts. As a result, we're looking for candidates who are passionate about evidence-based decision-making, dedicated to ethical and inclusive design, effective communicators, thrive while collaborating, and committed to the in-depth work required to drive lasting change within a large organization and complex service environment.
As the Service Design Manager, you'll report to the DAS-BITS Deputy Director of Digital Product and lead service design projects from project scoping to research, design strategy, and implementation. You'll collaborate with team members to transform the digital team's work into a rigorous and sustainable practice at the State of Connecticut.
As a senior member of the team, you're responsible for leading and implementing all aspects of a project life cycle-including strategy, design, implementation, and evaluation. In addition, you'll mentor emerging team members by helping to expand their skill sets and deliver exceptional work. Lastly, you'll amplify the Digital Service's service design approach, progress project work, and help build the State of Connecticut's service design practice.
An ideal candidate should be a talented and knowledgeable designer with fresh, creative ideas, and an excellent eye for detail. In addition to understanding user experience design and development methodologies, the candidate should also have experience working in an Agile environment. You should not be afraid to lead by example, knowing when and where you should own the outcome yourself or let others carry the torch.
Primary Duties
Strategizing
• Design and facilitate thoughtful and ethical research (in collaboration with the team's User Research Manager) to understand the service-related needs of residents, staff, leaders, and other stakeholders.
• Synthesize research into insights and well-defined opportunity areas for intervention. Help translate these into actionable steps while communicating with people who are often unfamiliar to design and research methods.
• Develop feasible, person-centered, and comprehensive service strategies that improve resident interactions with government and staff work experiences.
• Design service solutions that work across channels of experience-including digital and non-digital touchpoints (e.g., in-person interactions and physical service environments).
Practice Building
• Build the State's Service Design team through hiring, growing, and retaining high-performing teammates.
• Drive a practice in mixed methods research (qualitative and quantitative) including when and how to apply methods throughout the product development lifecycle.
• Set standards of practice for and with service design team members.
• Expand team members' skill sets through regular feedback, learning sessions, and one-on-one mentorship.
• Design and facilitate skill-shares with State colleagues, so they can apply strategic design methods to their work.
Communicating
• Use iterative processes to ensure project deliverables; like service blueprints, process flows, stakeholder maps, and project reports, are rigorously executed.
• Choose the right deliverable for the right kind of conversation.
• Visually communicate ideas, research synthesis, and prototypes, so stakeholders can align on concepts. Knowledge and familiarity with tools such as MIRO and Figma will help move ideas from conversations to prototypes for feedback.
• Develop compelling narratives that communicate the human experience to decision-makers, so they can make clear decisions that align with evidence and human need.
Implementing
• Work with UX designers, visual designers, content strategists, architects, and technologists to develop and build tools and resources (e.g., websites, apps, one-pagers, applications, the design of space, etc.) supportive of service improvement strategies.
• Facilitate listening and research sessions with subject matter experts.
• Create change management, governance, and pilot plans setting implementation efforts up for success, acknowledging the constraints and realities of the service system.
• Facilitate feature and product roadmaps to take stakeholders from current state, through MVP, then to the idealized future state in iterative steps to meet resource and stakeholder needs.
• Synthesize complex information from various sources into clear, actionable insights.
• Develop metrics of success to measure the effectiveness of project outcomes.
• Evaluate pilot plans to understand what works and doesn't about a solution.
• Take appropriate action to revise service solutions based on learnings from evaluation.
Collaborating
• Communicate work without jargon or pretense.
• Ensure participatory design processes include the right people, at the right points in time.
• Offer and take constructive feedback.
• Respect and protect team members and stakeholders' time.
• Communicate with clarity and honesty around the status of work.
• Cultivate and maintain respectful relationships with project stakeholders.
Advocating
• In partnership with the CTDS product team and agency communications staff, disseminate lessons learned, tools, and best practices of the CTDS to the public.
• Actively contribute to the field of service design through journal submissions, conference participation, and community skill-shares.
Project Managing
• Collaborate with senior leadership on the design of a project, key outcomes, and methods.
• Break down complex projects into reasonable project plans with clear deliverables, milestones, and deadlines.
• Lead project partners and team members through service design processes.
• Clearly communicate project plans and their status to leadership, team members, and other stakeholders.
• Effectively navigate through ambiguity and project challenges.
• Deliver projects on time.
Preferred Skills & Qualifications
Other Desirable Qualifications
• A design-related degree or relevant industry experience
• 5+ years of professional experience or a graduate degree plus 3+ years of professional experience
• 5+ years managing project relationships with colleagues, clients, and project stakeholders
Nice-to-Have Skills
• Bilingual
• Strong visual design aesthetic
• Experience with community-based and participatory design
• Experience working in the social impact space on complex service challenges
• Experience with process improvement methodologies (LEAN, six-sigma, etc.)
• Experience with human-centered change management
Administrative Considerations
The Service Design Manager will work as part of an iterative team using agile sprints. Tasks may be adjusted, reduced, or expanded as the project work progresses through various phases. The contract employee shall be expected to maintain and provide written documentation on any work performed in conjunction with this engagement.
The engagement will be for a term of up to 12 months. All work will be performed within a forty (40) hour work week Monday to Friday, generally in eight (8) hour shifts, excluding State holidays. Payment will be on a time and material basis and paid only for hours worked. State Agencies are in downtown Hartford and the Greater Hartford area. Local travel reimbursement is not provided.
Security/Privacy Considerations: Information accessible by the contractor may be sensitive, confidential, or subject to the Privacy Act and/or HIPAA considerations. Contractor personnel must be familiar with and comply with the provisions of appropriate regulations and/or instructions. Signing of a confidentiality agreement will be required. Daily sign-in to the facility may be required. The contractor employee must always display an access badge while present in state facilities. A background check will be required.
$87k-133k yearly est. 60d+ ago
Land Surveyor - REMOTE
STI 4.8
Remote job
Land Surveyor (Digital Services Tech) REMOTE, TN 9+ Months Contract Expected to work up to 20 hours per week; minimum of 10 hours per week Surveyor (Digital Services Tech) Bureau of Environment Division of Remediation We're looking for a skilled Surveyor to join our team! This Surveyor position is a nine-month contract assignment through Covendis Workforce Management, with the potential to extend the contract as needed, with the Tennessee Department of Environment and Conservation's Division of Remediation. This role will be responsible for reviewing legal descriptions of property restricted by deed notices (Notice of Land Use Restriction) and accurately drawing the described restricted boundaries using Computer-Aided Design (CAD) or Geographic Information System (GIS) software. This is a part-time, remote, project-based position that requires independent work using the candidate's own computer equipment and CAD or GIS software to produce digital deliverables such as shapefiles or CAD files. No field work is anticipated.
Key Responsibilities:
• Read and interpret legal descriptions in Notice of Land Use Restriction deed notices
• Accurately draw described restricted boundaries using CAD or GIS
• Provide written explanations when legal descriptions cannot be accurately
drawn and propose cost-effective solutions or recommendations to address those issues.
Minimum Qualifications:
•Five (5) years of professional surveying experience that includes drafting legal descriptions of property
•Skilled in CAD and/or GIS software•Must have access to a personal computer and software capable of producing shapefiles or CAD files
•Strong knowledge of surveying methods and boundary analysis•Proven ability to read and interpret complex legal descriptions
•Proficiency with Microsoft Excel
The contractor shall not discriminate on the basis of race, color, national origin or sex in the performance of this contract. The contractor shall carry out applicable requirements of 40 CFR part 33 in the award and administration of contracts awarded under EPA financial assistance agreements. Failure by the contractor to carry out these requirements is a material breach of this contract, which may result in the termination of this contract or other legally available remedies. Pursuant to the State of Tennessee's Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State's policy to provide an environment free of discrimination and harassment of an individual because of that person's race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran's status, or any other category protected by state and/or federal civil rights laws. • Read and interpret legal descriptions in Notice of Land Use Restriction deed notices
• Accurately draw described restricted boundaries using CAD or GIS
• Provide written explanations when legal descriptions cannot be accurately
drawn and propose cost-effective solutions or recommendations to address those issues.
This position may involve monitoring warehouses, schools, and food banks, requiring experience in inspecting food facilities for food safety in kitchens and warehouses; reconciling and hands on experience in taking physical inventory; ordering of food for public/private school or nursing care institutions and/or food banks. Must have the ability for occasional travel for inspections and physical inventories. Good communication skills and ability to initiate conversations. Able to maneuver in file explorer with division's Shared drives, setting up files, folders, and settings. Ability to organize and file emails in Outlook for quick retrieval, schedule meetings through TEAMS and recording, as necessary. Microsoft Suite experience and system databases; Needed high competency in excel spreadsheets; accounting experience helpful with solid understanding of basic principles. Adobe Pro is a plus. Project management is a plus. Ability to stay focused and productive as a remote worker; good time management skills necessary; self-driven and detail-oriented skills are required. Education and Experience:
Graduation from an accredited college or university with a bachelor's degree; qualifying full-time increasingly responsible sub-professional experience or paraprofessional or professional experience may be substituted for the required education, on a year-for-year basis, to a maximum of four years.
$29k-37k yearly est. 60d+ ago
Associate Attorney :: GA :: Remote
STI 4.8
Remote or Georgia job
This is a fully remote position with a hybrid component, requiring occasional court appearances and onsite meetings.
Atlanta, GA 30341, US
Legal
Must-haves
J.D. from an accredited law school with an Active license to practice law in GA. A license to practice law in other states in our footprint (GA, SC, TN, FL, VA, MD, MI, OH) or UBE passage is a plus but not mandatory.
Less Common Requirements
N/A
Required Skills
Proficient in the use of Microsoft Office Suite. Exemplary oral and written communication skills. Outstanding Time Management skills
Preferred or Nice-to-have Skills
Skilled in the ability to analyze case law and provide recommendations.
Years of Experience: 0-3 years' experience in bankruptcy/collection or civil law litigation, attending court proceedings and associated regulations.
Industry Experience: bankruptcy/collection or civil law litigation, attending court proceedings and associated regulations
Education Requirements: J.D. from an accredited law school with an Active license to practice law in GA. A license to practice law in other states in our footprint (GA, SC, TN, FL, VA, MD, MI, OH) or UBE passage is a plus but not mandatory.
Document Accessibility Remediation Specialist [Must have WCAG 2.1AA Remediation & ADA] REMOTE Interview Process: 1 round, virtual (video required) Duration of the Contract: 6 Months Possibility for Extension: Yes
Candidate location: No SC residency required. Open to nationwide candidates. Candidates must be comfortable working EST zones.
Additional details: Some travel onsite may be required, less than 25%.
Document Accessibility Remediation Specialist to assist with the process of assessing and remediating its web content, specifically, content offered in .docx and .pdf format. SCJB offers hundreds of court forms to assist litigants with accessing the South Carolina court system. The ideal candidate will be responsible for assessing and remediating existing court forms in fillable Word and PDF formats for compliance with WCAG 2.1AA as applied through WCAG2ICT. The Document Accessibility Remediation Specialist will be responsible for reviewing and remediating digital documents (Word and PDF) to meet WCAG 2.1 AA accessibility standards. This role requires deep hands-on knowledge of document tagging, alt text, reading order, and screen reader compatibility. Working independently, they will ensure large volumes of documents achieve full ADA compliance and pass accessibility validation tools and assistive technology testing.
Please list any additional details: Job Duties
The Document Accessibility Remediation Specialist will work to assess and remediate Word and PDF
files provided by court administration to ensure their compliance with WCAG 2.1 AA guidelines as applied
through WCAG2ICT. They will be responsible for tracking the status of each form they are assigned.
Must Have/Required Skills:
• 7-12 years of experience in document accessibility testing and remediation
• 3+ years of experience in Microsoft Word WCAG 2.1 AA Remediation (styles, headings, alt text, reading order)
• 3+ years PDF WCAG 2.1 AA Remediation Experience (tagging, logical structure, forms, links)
• 3+ years of experience with accessibility testing tools
• Ability to research laws, analyze policies and procedures, and interpret complex regulations
• Exceptional verbal and written communication
• Problem-solving solutions to bring SCJB into compliance
• Collaborate with diverse teams with various teams to ensure compliance
• Proficient with relevant technology such as compliance management software and accessibility tools
• Manage sensitive information and situations
• Ability to train staff on creating compliant documents
• Microsoft Word (styles, headings, alt text, reading order)
• PDF (tagging, logical structure, forms, links)
Preferred/Nice to Have Skills:
• Experience with court forms or orders
• UX compliance
Required Education and/or Certifications:
Preferred Education and/or Certifications:
• CPACC
• IAAP ADS certification
• Appropriate education and work experience accepted
$29k-48k yearly est. 60d ago
e-Content Training Developer
STI 4.8
Remote or Nashville, TN job
Title: E-Content Training Developer Nashville, TN This position is primarily remote work, however; some work outcomes will require the incumbent to report in person to a designated location.
Department: Tennessee Corrections Institute Training Division
Responsibilities:
Develop and convert high-quality corrections or law enforcement oriented core curriculum, points of instructions, and training content into electronic content.
Develop and convert high-quality corrections of law enforcement oriented specialized training curriculum, points of instruction, and training content into electronic content.
Conduct in-depth research on current events, analyze industry trends, and scholarly research to determine training needs.
Collaborates with assigned training staff members to strategize long and short term training curriculum goals.
Communicates with assigned training staff to meet or exceed all assigned deadlines on assigned projects.
Attends TEAMs meetings as required with assigned training staff.
Complete quality assurance work on current electronic training products.
Learn and utilize the ACADIS/FTACS platform to create, submit, and monitor lesson plans, training events, and other instances of training.
Completes other duties as required.
Qualifications:
Bachelor's degree in corrections, criminal justice, or related field preferred, but not required.
Previous experience in law enforcement, corrections, or related field is highly preferred.
Previous experience in creating electronic training content is highly preferred.
Above average proficiency in MS PowerPoint, Word, and Excel is required.
Above average proficiency in programs such as, but not limited to Articulate Storyline, Blastersuite, Corel Photoshop Ultimate, Sony Movie Studio, Xara 3D Maker, Wondershare Filmora, Vegas Studio, and Adobe is required.
Incumbents for this position should be fluent in programming languages such as, but not limited to HTML, CCSS, JavaScript, and visual basic.
Excellent communication and interpersonal skills.
Ability to collaborate effectively with internal stakeholders and outside professionals.
Ability to consistently meet performance deadlines.
Demonstrated ability to develop electronic training content, training curriculum, conventional training content, and points of instruction.
This job description outlines the key responsibilities and qualifications for the E-Content Training Developer position at Tennessee Corrections Institute, ensuring that candidates understand the expectations and requirements for the role.
Job Type: Full Time Job
Expected hours: 40 per week
Benefits: Flexible schedule
Schedule: 8 hour shift
Ability to Relocate: Relocation is not required for the right candidate, however; the ideal candidate lives within the State of Tennessee due to periodic requirements for the individual to report in person to a designated location.
Work Location:
This position is primarily remote work, however; some work outcomes will require the incumbent to report in person to a designated location.
Agency Home Office: Nashville, Tennessee
Additional Information:
The WBT Developer must have 5 or more years experience developing computer based training (CBT) and web based training (WBT). The developer must use Instructional Design principles to develop the course. The developer must program the interactive training using software from Adobe and Macromedia, including Authorware, DreamWeaver, Flash, Captivate, and Photoshop or TechSmith's Camtasia Studio. The developer must be able to implement the WBT using Oracle iLearning or other Learning Management Software (LMS). SCORM and AICCcompliance experience is preferred. This WBT Developer position is a one-person development effort including design, programming, graphic creation, and implementation.
Appeals Litigation LEGAL ASSISTANT Nashville, TN/Hybrid 7+ Months The Division of TennCare is seeking an Appeals Litigation LEGAL ASSISTANT Representative for the Appeals Operations Group within Member Services. The Appeals Litigation LEGAL ASSISTANT Representative will work to resolve appeals prior to hearing by identifying
appeals that are prime for outreach, conducting outreach to explain the position of the state or obtain further information to assist in the processing of appeals. The Appeals Litigation LEGAL ASSISTANT Representative will document actions in TEDS (& other systems) when necessary. Additionally, the Appeals Litigation LEGAL ASSISTANT Representative will ensure that due process standards are met in Medicaid appeals by the accurate and timely processing of appeals and all appeals related documents. Finally, the Appeals Litigation LEGAL ASSISTANT Representative will also work collaboratively with management to identify workflow issues and accomplishments.
Key Responsibilities:
• Ability to maintain a high-volume caseload and adhere to the timeliness standard of appeals while conducting the due process review.
• Assist in the achievement of a high performing and positive work environment that will promote the TennCare Mission.
• Daily receives and reviews appeals for potential resolution within policy guidelines. If a resolution cannot be found, make outreach.
• Conduct outreach to explain the state's actions related to TennCare Medicaid programs and coordinate with other staff for the prompt resolution of appeals where necessary.
• Demonstrates attention to detail in researching appeal cases and documenting notes for proper case processing. Attends and actively participates in all unit meetings and problem-solving discussions for workflow improvements. Ability to
navigate TEDS.
Minimum Qualifications:
Education and Experience: Graduation from an accredited college or university with a bachelor's degree in a related field (preferred degree in business administration,management, public health, health policy, paralegal, or legal assistant studies) and 2 years of
relevant work experience. OR an equivalent combination of education and work experience may be considered.
• Ability to foster and maintain cohesive working relationships
• Ability to adapt to changing priorities and deadlines
• Ability to exercise sound judgment
• Strong organizational skills necessary, including the ability to prioritize, multi-task and manage workload to meet specific time frames and deadlines
• Advanced writing and communication skills
$37k-53k yearly est. 60d+ ago
Business Systems Consultant Manager IV [Must Have Health Insurance Marketplace]
STI 4.8
Remote job
Job Title: Business Systems Consultant Manager IV [Must Have Health Insurance Marketplace]
Duration: 12+ Months
Work schedule is typically Monday - Friday with the part-time hours between 8 AM - 5 PM Pacific Standard Time.
Remote work/Telecommuting will be contingent upon the key person providing their own adequate office equipment and connectivity.
Office of Information Services (OIS) is a shared service provider for the Oregon Health Authority (OHA) and Department of Human Services (DHS). OIS provides the technology systems and services that support more than 18,000 OHA and DHS agency staff at local offices and facilities around the state. These systems and services help the two agencies determine client service program eligibility; provide medical, housing, food and job assistance; provide addiction, mental health, vocational and rehabilitative services; protect children, seniors and people with physical and/or developmental disabilities; process claims and benefits; manage provider licensing and state hospital facilities; and promote and protect the state public health.
SB 972 requires OHA to transition the Oregon Health Insurance Marketplace (OHIM) from a state-based marketplace using the federal platform (SBM-FP) to a state-based marketplace (SBM) using its own technology in time for open enrollment for plan year 2027. Specifically, OHA is required to procure and administer an information technology platform or service and call center, separate from the federal platform and call center, to provide electronic access to the health insurance marketplace in this state by November 1, 2026.
OIS seeks an experienced Business Systems Consultant Manager IV to serve as a “Health Insurance Exchange Transition Consultant” who will provide technical expertise and guidance to the state of Oregon during this transition. This role requires in-depth knowledge of health insurance marketplace platform capabilities, CMS (Centers for Medicare & Medicaid Services) and IRS (Internal Revenue Service) security requirements, and the ability to review and recommend improvements to Request for Proposal (RFP) requirements.
Contractor's Key Person under this WOC will provide expertise throughout the various phases of the project. Contractor's Key Person shall be responsible for:
Platform Assessment: Evaluate the existing SBM-FP policies and identify technical capabilities, limitations, and areas for improvement. Understand the nuances of the CMS Federal Data Services Hub (FDSH) integration, and transition tasks and timelines.
CMS Security Compliance: Ensure that the transition adheres to CMS security requirements, including data protection, access controls, and privacy standards.
RFP Review: Analyze RFP documents related to the transition project, identifying gaps, ambiguities, and inconsistencies. Provide recommendations to align RFP requirements with best practices
Service Level Agreements (SLAs): Assess and suggest enhancements to SLAs, ensuring that they are clear, measurable, and align with the state's and CMS' expectations for the new SBE.
Technical Recommendations: Provide technical guidance and recommendations to enhance the state's chosen SBM platform, optimizing its efficiency, scalability, and user-friendliness.
Stakeholder Collaboration: Collaborate with state agencies, vendors, and CMS to facilitate a smooth transition process, addressing concerns and challenges effectively.
Documentation: Create comprehensive technical reports and documentation outlining the transition plan, security measures, RFP revisions, and SLA recommendations.
Required skills and experience:
Bachelor's degree in a relevant field (e.g., Computer Science, Healthcare IT, or related)
Extensive experience (3+ years) in health insurance marketplace platforms, preferably with exposure to SBM go-live activities.
In-depth knowledge of CMS & IRS security requirements and compliance standards.
Proven experience in reviewing and revising RFPs and SLAs for complex technical projects.
Strong analytical and problem-solving skills, with the ability to make data-driven recommendations.
Excellent communication and interpersonal skills to work with diverse stakeholders.
Project management skills to ensure timely delivery of transition milestones.
Policy & standards analysis and implementation (7-9 years of experience)
Consolidation planning and management (10+years of experience)
Full-time professional Information Technology Project Development experience and/or Function/Business Process Analysis with at least one (1) year of experience in an Administrative; Managerial; or Supervisory capacity.
Substitutions: Accredited college training may substitute for the required work experience, except for the supervisory experience, with a maximum substitution of four (4) years. (Fifteen (15) semester hours in Information Technology or a related area is required.)
Accredited graduate training in the above area may substitute for the required work experience, except for the supervisory experience, with a maximum substitution of two (2) years.
Successfully completion of an Information Technology Certification program, may substitute for the required work experience with a maximum substitution of two (2) years. (Proof of certification must accompany application.)
Two (2) years of work experience as a Project Manager-Senior; Quality Assurance Manager; Project Manager-Intermediate may substitute for all of the required experience.
Our primary criteria are the qualifications and experience of the proposed key person. Please propose your strongest candidate, at a rate less than or equal to the maximum.
Interviews will be conducted via MS Teams. Interview times will reflect Pacific Standard Time.
Due to circumstances beyond our control, we anticipate two weeks or more for the background check completion for the selected candidate.
The selected key person could potentially telecommute, as agreed to between the Agency Authorized Representative and the key person. Any decision to allow telecommuting is made with the understanding that decision will be re-evaluated by the Agency Authorized Representative on a regular basis. The key person should be available to work onsite within a reasonable timeframe.
Telecommuting will be contingent upon the key person providing his/her own adequate computer, monitor(s), Internet connection, and telephone, and be readily available during normal working hours via phone, email or instant message. Access to Agency systems will be provided via VPN or similar software. No hardware or additional software will be provided at the key person's home site or his/her PC.
$83k-112k yearly est. 60d+ ago
Contracts Specialist
STI 4.8
Remote or Nashville, TN job
Job Title: IT Contracts Specialist
Candidate Must Be Local
Candidate must be local, must be able to be onsite for onboarding, technology needs, and as required by leadership or stakeholders.
Davidson and surrounding counties preferred.
Duration: 12+ Months
IT Contracts Specialist/Paralegal/Tech Writer
The Tennessee Department of Transportation is seeking an IT Contracts Specialist for the Business Services Division to work on a potentially long-term contract basis. This position plays a key role in developing and maintaining legal documents for information technology (IT) agreements. The successful candidate is skilled in interviewing team members, vendors, and business associates to confirm technical specifications for IT procurements, and can concisely write this information into legal documents such as contracts, amendments, and statements of work. The IT Contracts Specialist will deliver contract documents on schedule, and ensure consistency and efficiency in legal and technical writing through adherence to State methodology, policies, procedures, and standards. Experience writing complex government or corporate multi-million-dollar multi-year IT contracts is required. Experience writing complex contractor-hosted SaaS contracts is required. This is primarily a remote work position with an anticipated work schedule of Monday-Friday, 8:00 a.m. to 4:30 p.m. CST, but occasional field work or in-office training may be required. Compensation for travel/lodging to attend required training or field work is not provided. Local candidates within driving distance of Nashville, Tennessee are preferred.
Contract is renewable at the beginning of the State's fiscal year.
Essential Job Duties/Responsibilities
With limited supervision, review and/or draft accurate contract documents and ancillary documents as required for information technology projects. Effective legal and technical writing.
Build and manage productive business relationships. Skillfully facilitate online group meetings with cross-functional teams to gather and document technical requirements for IT contracts.
Contract writing and full lifecycle contract administration. Maintain organized project files.
Write competitive solicitations to select vendors for complex IT projects using State template documents and various solicitation methods such as Request for Proposal (RFP), Invitation to Bid (ITB), and Request for Information (RFI).
Peer review, contract analysis, and audit of contract wording to ensure compliance of all parties with regulatory and legal requirements. Effectively communicate findings. Report project status in written logs and staff meetings.
Act as a liaison between internal customers, the State chain-of-command, vendors, and suppliers in support of contract activities. Work effectively with all levels of State staff from clerical to executive management.
Create alternative wording in contract language to simultaneously meet internal customer and vendor needs, as well as comply with State and Federal laws and regulations as required.
Research IT industry and market developments, analyze research data, and incorporate findings into written technical contract specifications.
Effective written communication using electronic communication and conferencing tools.
Performs other duties as required
Required Education and Experience
Bachelor's degree or Paralegal Certificate is preferred.
Four years of increasingly complex and responsible experience relating to contract creation, legal, and technical writing.
Any equivalent combination of related education and work experience that satisfy the requirements of the job will be considered.
$58k-92k yearly est. 60d+ ago
IT Security Auditor - Richmond, VA/Hybrid
STI 4.8
Remote or Richmond, VA job
SCC's Health Benefit Exchange division is seeking an experienced IT Auditor Parking not provided for contractors
Pls note: The manager will conduct first round interviews on TEAMS and then require the TOP candidate in for a follow up IN PERSON (2nd) interview.
ABOUT THE ROLE
The SCC's Health Benefit Exchange division is seeking an experienced IT auditor to support our transition to a new security standard and strengthen our third-party risk management program. This role will help interpret and implement updated security requirements, conduct audits and assessments of both internal processes and external vendors and partners evaluating controls and recommending improvements.
Responsibilities Include:
Assess current security controls and processes against new CMS, IRS, and SCC security standards.
Identify gaps and recommend remediation steps to achieve and maintain compliance.
Plan, lead, and execute development and updates to policies, procedures, and documentation to reflect requirements.
Design, implement, and train on the process for assessing partners and vendors, ensuring alignment with security standards.
Develop assessment tools, workflows, and scoring model to evaluate and measure the effectiveness and compliance of vendor and partner security controls.
Evaluate the security posture of vendors and partners to ensure information security contractual, information sharing, and data sharing agreement requirements are met.
Test the effectiveness of operational and management controls using interviews, document reviews, and observation.
Analyze, assess, report, and present on audit findings, risk exposure, and recommendations.
Support information security continuous monitoring and incident response programs.
Perform related work as required.
$68k-91k yearly est. 60d+ ago
IT Administrative Support
STI 4.8
Remote or Atlanta, GA job
Job Title: IT Administrative Support
Duration: 6+ Months
Purpose:
The Atlanta Public School System is seeking the services for IT Administrative support to provide direct support to the Information Technology division and to APS schools and administrative locations. This position will report to the Director of the Project Management Office (PMO).
Summary:
The IT Administrative Support will primarily support the needs of the PMO Director in tracking projects and goals, creating power point presentations, taking meeting notes, creating action items, following up on progress for several technology initiatives and providing administrative support to the IT Directors. He/she will also be assigned to work throughout the APS district, to assist with monitoring the progress of projects via project server, updating MS Teams sites with project artifacts, coordinating activities around Critical Project Reviews, capturing action items and next steps from project meeting recordings. The IT Administrative Support will also work closely with the PMO Change Management team to create and edit documents.
Scope of Work/Key Responsibilities:
Tracking projects and initiatives using excel or other MS365 tools.
Create presentation slides using PowerPoint.
Work with multiple different teams to report a status on initiatives.
Create and develop meeting notes and action items.
Prepare and provide documentation to internal teams and key stakeholders
Coordinate PMO/Project activities, maintain and update project schedules, manage assignments, monitor progress and communicate with stakeholders.
Contract Duration:
1 year
Option to extend annually - based on performance.
Skills and Qualifications:
1 year work experience (minimum):
Strong written and oral communication skills
Proficient in understanding Microsoft Office applications such as PowerPoint, Word, Excel, and Outlook
Possesses strong decision making, problem-solving, and critical thinking skills
Highly organized, meets deadlines, and able to work well with a team
Knowledge of best practice security standards and techniques
Must have clean criminal record with the ability to pass finger-print background check
Must be authorized to work in the United States.
Personal Attributes:
Creativity and strong attention to detail
Ability to work effectively on tight deadlines, as necessary
Excellent command of English language
Oral and written communication skills
Exceptional customer service skills, including the ability to interact professionally with a diverse group of customers
Positive, productive team player
Desire to learn new skills and improve
Education/Training:
Minimum of Associate's degree (preferred)
An equivalent combination of education and experience will be considered.
Work:
This work will be completed on-site at the any of the Atlanta Public Schools building in the metro Atlanta area. The IT Administrative Support would need to work M, T, W, TH, F (typically 8am - 5pm). Hours may change slightly to accommodate project needs. Some remote work opportunities are available to align with district policies.
Leadership:
The IT Administrative Support will work under the general supervision of the Director of the PMO. He/she will be responsible for providing regular updates and meeting the deadlines imposed by the district.
$56k-76k yearly est. 60d+ ago
Service Desk Specialist
STI 4.8
Remote or Raleigh, NC job
Duration: 7+ Months
***The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. The candidate will need to come onsite the first day for training.
** Remote work for contractors is at the discretion of management and will be reviewed on an ongoing basis.
** DOT WILL NOT ship their equipment. Candidate will be required to use his/her own equipment until he/she is working onsite full time.
The NC DIT-Transportation is seeking a Mid-Level Specialist resource for an engagement to work with the Service Desk Team. The Service Desk uses technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Serves as a technical resource on all of NCDOT's standard desktop applications to 10,000+ computer users. Provides an understanding and knowledge of applications serving as a strong base for technical expertise in NCDOT products and programs. Ability to work independently to analyze customer's needs and resolve technical problems; manage time to meet schedules; prioritize tasks according to customer needs; communicate highly technical information to non-technical users; troubleshoot hardware and software problems involving local area networks and personal computer systems; manage critical incidents, identify problems, make necessary corrections, and/or assist others with resolutions. Supports end user password resets. Instructs users via phone and/or email on the basic functionality of desktop applications. Follows detailed procedures while making recommendations for routine problem solutions. Takes calls from end users verifying their identity, demographics and communicating effectively to understand their request. Enters information into the ServiceNow call tracking system and monitors to ensure customer service needs are met for all computer and network related issues. Distributes Agency-wide email communications and notices related to technology issues.
Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Provides updates on work progress to the customer and others using call tracking system. Has significant technical knowledge and serves as a resource for others to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.
Project Management -
Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management.
Develop and maintain appropriate documentation for all responsible areas -
This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually.
System Security -
It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.
$37k-49k yearly est. 60d+ ago
Digital Payments Contracts Subject Matter Expert (SME) - Middletown, PA/Hybrid
STI 4.8
Remote or Middletown, PA job
Digital Payments Contracts Subject Matter Expert (SME)
Middletown, PA
6+ Months
**PART TIME ROLE: About 80 hours/month**
**Currently Remote but can change to hybrid. Only candidates 1.5 hours or less from Middletown, PA will be considered**
PTC - 3rd Party Contracts Payment SME
Description of Duties
• Under the direction of the UBOS Third-Party Contracts Lead, the SME will provide both business and technology-informed guidance related to digital payments, enabling efficient contract execution without requiring extensive reliance on technical delivery teams. Third-party contracts are those contracts between the PA Turnpike and external vendors that are not the result of a direct competitive bidding process.
• Serve as a subject matter expert supporting the execution of multiple agreements with Payment Services Providers (PSPs) related to UBOS.
• Coordinate contract execution activities across vendors, legal counsel, and internal stakeholders, ensuring timely, accurate, and compliant completion of digital payments agreements.
• Coordinate with multiple payment vendors and service providers to support negotiation finalization, contract execution, and readiness activities.
• Serve as the primary point of contact for contract-related questions, providing informed responses to legal counsel, procurement, and internal stakeholders.
• Provide subject matter expertise on payment services and processing models, ensuring contractual terms align with operational, settlement, and integration realities.
• Review, analyze, and validate contract language related to payment processing, settlement, refunds, network tokenization, security, fraud prevention, and operational responsibilities.
• Support and track all activities related to the procurement, negotiation, and execution of digital payment vendor agreements.
• Maintain clear ownership of contract status, risks, dependencies, and execution timelines across all payment vendors.
• Prepare and deliver regular status reports summarizing progress, risks, open items, and next steps for each vendor agreement.
• Respond independently to business, operational, and technology-related contract inquiries, minimizing dependency on project technical and business teams.
• Ensure contract activities align with organizational standards, policies, and governance requirements.
• Develop and maintain productive working relationships with PTC legal, procurement, technology leadership, business owners, vendors, and project sponsors.
• Perform other duties as assigned by the UBOS Third-Party Contracts Lead.
• Fully document all created work associated with this position, including technical and functional designs and diagrams, test plans, test scripts, impact analysis reports, lessons learned, best practices for others to follow, plus any other documentation as required by the Commission. This documentation shall follow the format and / or templates as instructed by the Commission.
• Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients.
• Lead and participate in project team activities for system work efforts related to enterprise systems.
• Work independently to accomplish the tasks and duties assigned.
• Adhere to and follow all The Commission standards, policies, and procedures.
• Utilize various software and/or technology tools to perform job duties.
• Perform tasks and other duties as related to this position and role and assigned by the Commission.
Minimum Experience/Skillset
• Proven experience in digital payments, contract management, or related fields.
• Strong understanding of payment services, vendor management, and contract negotiation.
• Ability to manage multiple agreements and stakeholders simultaneously.
• Excellent communication and coordination skills.
• Familiarity with compliance requirements for payment services and third-party contracts.
Preferred Skills
• Experience working with Payment Services Providers.
• Knowledge of digital payment technologies and industry standards.
• Strong organizational and project management capabilities.
• Equivalent combination of education and/or experience may be accepted.
• Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, and PowerPoint, plus proficient in Microsoft ADO Testing Module.
• Additional beneficial skills include:
o Enterprise Business Solutions, specifically SAP projects.
o ITIL / ITSM practices and methodologies.
Certifications / Education
• Bachelor's degree in business management or information systems.
• Equivalent combination of education and/or experience may be accepted.
Engagement Requirements
• Candidate's location is preferred to be within the Continental United States.
• The work location will be virtual/remote until further notice. When required to be onsite, the work location will be at either The Commission Central Administration Building located at 700 South Eisenhower Boulevard in Middletown, PA, or The Commission Turnpike Industrial Park location located at 2850 Turnpike Industrial Drive, Middletown, PA.
• The resource shall attend onsite meetings at one of the Commission Middletown PA locations for 1 week per month based on the schedule set by the Commission.
• In-person interviews or work sessions with stakeholders will be conducted at the Commission facilities in Middletown, PA.
• The resource may be required to provide onsite post go-live support activities at one of the Commission Middletown PA locations. This includes one or more one-to-two week tours of duty onsite on a rotating basis with other team members. The post go-live support period is planned for the six months beginning immediately after the UBOS is “live” with active customers.
• The resource shall attend an orientation session onsite at one of the Commission's Middletown, PA offices. The resource shall be onsite for the full day of this orientation where they will pick up any assigned Commission Equipment, by the resource. Equipment will not be shipped and cannot be pick up by anyone other than the selected resource. Travel costs associated with picking up this equipment plus the orientation day will not be reimbursed.
• If the resource is based within a 3-hour commute distance of the Commission's Middletown PA offices, then no additional compensation for any travel is allowed. The rate is inclusive of any travel costs.
• If travel expenses are authorized, then the travel expenses submitted for reimbursement must adhere to federal GSA guidelines governing hotel, mileage, and meals per diem rates, and must include appropriate expense documentation (receipts). GSA Guidelines are available at: ************************************************************************************
• The vendor must arrange for workspace for its project team. The Commission will provide meeting space; however, it does not plan to house the project team on a daily basis unless this statement of work states otherwise.
• Remote connectivity: computer equipment and access to required administrative services and facilities will be provided to vendor resources as required. Computer equipment for use while engaged with the Turnpike may include a laptop, iPad or other tablet device, laptop bag, monitors, wireless keyboard, mouse, or other equipment as required to perform job functions. When an engagement ends, all equipment issued to the vendor resources must be returned to the Commission within 2 weeks of the resources being offboarded. All equipment shall be returned to the Commission in good working condition. The Prime Contractor will be invoiced for any unreturned equipment or equipment damaged beyond reasonable wear and tear.
• Vendors are responsible for providing complete and accurate information and correctly completed forms for on-boarding resources. The vendor should allow a minimum of five to seven business days to fully on-board new resources. Vendor resources must:
o Complete the consultant onboarding spreadsheet provided by the Commission.
o Sign the Commission's “Acceptable Use of Commission Technology Resources” (Policy 8.01) and the Non-Revenue Card Application Use Agreement for door access.
o Provide a contact phone number and a current professional photo.
o Must provide a copy of the results of a Pennsylvania Access to Criminal History - Record Check Certification (ePATCH) of the selected candidate dated after the release date of the Statement of Work.
o Provide a copy of the results of a National Criminal Check.
o If vendor resources will manage or access The Commission systems and/or data for the Commission, they must sign a non-disclosure agreement (NDA), which must also be approved and signable by their Commission supervisor.
• The Commission IT Department has established the following guidelines while working virtually and the vendor resource is expected to follow them:
o Use cameras during meetings.
o Maintain a professional appearance when in meetings and on camera.
o Resources must be available to come to the Commission work location within 3 hours in case of an emergency.
o The vendor-provided resource is expected to be on-site as needed for planned implementations or system issues (when required) with advance notice given when possible.
• The Commission has eleven (11) holidays (for salaried employees) when the CAB is closed. Those holidays are New Year's Day, M.L. King Jr. Birthday, Presidents Day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, and Christmas Day.
• Resources must abide by all published IT Standards, including those published publicly at *************************************
• Overtime requests always need to have prior approval of Project Principal with the rightful reasons for overtime.
$85k-125k yearly est. 8d ago
EPIC Beaker /SoftBank Consultant
STI 4.8
Remote job
SOFT BLOOD BANK Analyst / Beaker Build Analyst
REMOTE
SCC SOFT BLOOD BANK Analyst / Beaker Build Analyst
100% REMOTE Full Time 40 Hours Per Week
Role is a combination of SCC Soft Blood Bank & Beaker Build Analyst
Immediate Start and will go through June 2024 to support OneBILH Project
Complex SCC Soft Build and Support
Beaker Build
Wellsky experience a plus, but not necessary.
Responsibilities
a) Will handle the build of the soft blood bank system
b) Work through system validation which includes heavy testing
c) Interfaces for HIE and instruments, including troubleshooting inbound and outbound messages
d) Generation of billing files for review of charges
e) WorkQueue management
f) Soft bank Daily Tasks and Maintenance
g) Provide New Providers - Build New Providers in SOFT
$78k-99k yearly est. 60d+ ago
Associate Attorney - Columbia, SC/Onsite
STI 4.8
Remote or Columbia, SC job
Associate Attorney
Onsite
Columbia, SC/ Farmington Hills, MI/ Mount Laurel Township, NJ/ Winston-Salem, NC
Permanent
Legal
Must-haves
Active license to practice law in South Carolina ( Respective State Licenses)
Juris Doctor (JD) degree from an accredited law school
Less Common Requirements
None specified
Required Skills
Strong written, verbal, and interpersonal communication skills
Ability to work independently and as part of a team in a fast-paced environment
Document review and legal research skills
Court proceedings representation skills (hearings, mediations, depositions)
Drafting and reviewing pleadings, motions, and other legal documents
Preferred or Nice-to-have Skills
None specified
Years of Experience: Not specified, but a Juris Doctor (JD) degree and active license to practice law in South Carolina are required
Industry Experience: Creditors' Rights law experience preferred
Education Requirements: Juris Doctor (JD) from an accredited law school Active license to practice law in South Carolina
What else would you like us to know that we haven't asked? can be discussed
Is there additional variable compensation? can be discussed
Available Relocation: none
Position Type: new
Is sponsorship possible? no
Job description
Brock & Scott, PLLC, a leading law firm dedicated to Creditors' Rights, is seeking a licensed Associate Attorney barred in South Carolina to join our team.
Key Responsibilities:
Conduct document review and related legal research in connection with creditors' rights matters (remote-based).
Represent clients in court proceedings, including hearings, mediations, and depositions (in-person appearances may be required within the state of South Carolina).
Draft and review pleadings, motions, and other legal documents.
Provide legal advice and guidance to clients on matters involving creditors' rights law.
Manage a caseload efficiently while meeting deadlines and firm standards.
Maintain compliance with state and federal court requirements.
Requirements
Qualifications:
Juris Doctor (JD) from an accredited law school.
Active license to practice law in South Carolina.
Strong written, verbal, and interpersonal communication skills.
Ability to work independently and as part of a team in a fast-paced environment.
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Morgan Truck Body may also be known as or be related to Morgan Truck Body LLC and Morgan Truck Body L.L.C.