Customer Service Specialist (Bilingual)
Morgan White Group job in Miami, FL
Job Description
The Customer Service Specialist works with and reports to the Claims and Customer Service Manager, Miami. The position is located at 75 Valencia Avenue Coral Gables, FL 33134. The person in this position is the first to interact with our customers by answering incoming calls from the customer service and claims call queues. The Customer Service Specialist takes on a wide variety of tasks, all of which involve supporting the company's operations and products. They will be interacting with customers and building and maintaining relationships while providing exceptional customer service. In this role you have the ability, and are strongly encouraged to, advance levels within the department. Each level achieved results in increased pay. Knowledge Checks and minimum qualifications are required for advancement.
JOB DUTIES AND RESPONSIBILITIES:To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Answer incoming calls.
Identify and document the needs of the customer utilizing all tools available.
Always demonstrate excellent phone etiquette and use written skills to obtain clear and concise documentation of the customer's inquiry.
Meet or exceed all performance metrics.
Be knowledgeable and have a clear understanding of the business processes within MWG including departments, insurance carriers, brokers/agents, and group contacts.
Route calls to appropriate resources.
Utilize MWG Administrators Policy Administration Systems to verify eligibility and review members accounts based on the policy assigned.
Recognize and resolved customer issues by following standard operating procedures and explaining the process to the customer.
Identify and escalate issues to supervisors.
Follow up customer calls where necessary and complete the daily assigned voicemails.
Perform other duties as assigned by the Department Manager.
WORKING ENVIRONMENT REQUIREMENTS:
Must be able to perform in a very high paced environment and be flexible to multi-task or handle
Ability to work independently with excellent time management
Strong written and verbal communication, interpersonal, and relationship building
Ability to handle stressful situations
Ability to maintain confidentiality and privacy in every aspect of the
Knowledge of customer service practices and principles.
Excellent problem-solving skills along with keen attention to details.
Strong written/verbal communication, interpersonal and relationship building skills.
Excellent data entry and typing skills
Ability to maintain confidentiality and privacy in every aspect of the job.
Always exhibit excellent phone etiquette and professionalism.
Knowledge of all products and services.
Understand and adhere to each department's policies and procedures within the TPA.
EXPERIENCE & EDUCATION REQUIREMENTS:
High School Diploma required; Associates or bachelor's degree is preferred.
Must have previous customer service experience; previous Call Center experience is a plus.
Must have excellent computer skills with experience in Microsoft Tools.
Must be able to work well under pressure with multiple priorities and meet deadlines while maintaining a strong attention to detail.
JOB ESSENTIAL REQUIREMENTS:
The following are job functions that an employee must be capable of performing with or without reasonable accommodation.
Must be able to read, write, and speak English and Spanish.
Must be able to work as scheduled.
Must possess sight and hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of the position as stated above can be fully met.
Must be able to bend, stretch, reach, and sit or stand at a desk during 85 % of the working day.
Must be able to remain stationary at workstation for extended times and/or walk throughout the area.
Will require significant viewing and usage of computers and computer screens.
Executive Underwriter OR AVP, Underwriting Director - Excess Casualty
Remote or Maitland, FL job
Zurich is seeking an experienced Executive Underwriter OR AVP, Underwriting Director - Excess Casualty to join our E&S team at one of the following locations: Maitland, FL, Charlotte, NC, Atlanta, GA, Dallas, TX or Houston, TX. While this position will be based out of one of those locations, you will have the flexibility to work on a hybrid basis. You will partner with your manager to set a flexible work schedule that supports you, our customers, and our brokers and agents. This role will require you to be visible in the marketplace to meet with our agents and brokers. In this role you will be working with national wholesalers to drive growth with a focus on profitability.
Zurich E&S is dedicated 100% to a wholesale distribution model and a product and technology strategy designed to make Zurich a market leader in E&S as measured by gross written premium, profitability, and employee satisfaction!
As an Executive Underwriter OR AVP, Underwriting Director - Excess Casualty you will have the opportunity to grow and develop your career as a member of seasoned and dynamic team. You will be underwriting new and renewal business, under limited direction, utilizing The Zurich Way of Underwriting Framework within delegated authority levels on a variety of accounts. We focus strongly on our customers and are seeking someone with the ability to develop exceptional relationships and a strong market facing presence.
Our Executive Underwriter - E&S Excess Casualty is responsible for:
Proactively seeking new account opportunities and managing existing renewal accounts.
Demonstrating specialized knowledge and expertise in underwriting excess casualty lines of business.
Completing detailed opportunity assessments with key distributors to identify growth opportunities.
Contributing to the development and completion of proposals.
Qualifying accounts that meet the organization's appetite, balanced with sound business opportunity.
Making agent/broker/customer and on-sight calls with a planned and well-prepared purpose.
Negotiating Terms & Conditions and closing deals.
Cross-Selling other lines of business to increase product density with the account.
Participating in Sales Team meetings as related to assigned brokers and / or territory.
Proactively engaging in the target account process, managing a qualified list of opportunities 90 to 120 days prior to effective date.
Developing strong broker and client networks as related to industries underwritten by Business Unit.
Executive Underwriter - Excess Casualty Basic Qualifications:
High School Diploma or Equivalent and 5 or more years of experience in the Underwriting or Market Facing area
OR
High School Diploma or Equivalent and 10 or more years of experience in the Claims or Underwriting Support area
OR
Zurich Certified Insurance Apprentice including an Associate Degree and 3 or more years of experience in the Underwriting or Market Facing area
OR
Zurich Certified Insurance Apprentice including an Associate Degree and 8 or more years of experience in the Claims or Underwriting Support area
OR
AVP, Underwriting Director - Excess Casualty Basic Qualifications:
High School Diploma or Equivalent and 7 or more years of experience in the Underwriting or Market Facing area
OR
High School Diploma or Equivalent and 14 or more years of experience in the Claims or Underwriting Support area
OR
Zurich Certified Insurance Apprentice including an Associate Degree and 5 or more years of experience in the Underwriting or Market Facing area
OR
Zurich Certified Insurance Apprentice including an Associate Degree and 12 or more years of experience in the Claims or Underwriting Support area
Preferred Qualifications:
Bachelor's Degree or equivalent years of E&S Commercial insurance industry experience
Technical knowledge of Excess Underwriting with E&S
Established wholesale broker relationships (E&S brokers)
Creative problem-solving skills
Strong verbal and written communication skills
Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us. The pay range shown is a national average and may vary by location. The combined salary range for this position is $98,500.00 - $215,000.00. The proposed salary range or the Executive Underwriter is $98,500.00 - $165,000.00, with short-term incentive bonus eligibility set at 15%. The proposed salary range for the Underwriting Director is $130,000.00 - $215,000.00, with short-term incentive bonus eligibility set at 20%.
We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]
Why Zurich?
At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500 .
Join us for a brighter future-for yourself and our customers.
Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.
Zurich complies with 18 U.S. Code § 1033.
Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.
Location(s): AM - Maitland, AM - Atlanta, AM - Charlotte, AM - Dallas, AM - Houston
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-JR1 #LI-DIRECTOR #LI-HYBRID
Graphic Designer
Naples, FL job
We're Hiring: On-Site Creative Graphic Designer with Production Expertise
Are you a talented graphic designer who thrives in a fast-paced, high-production environment? Do you have a passion for bringing creative concepts to life while maintaining a keen eye for detail and quality? If so, we want to hear from you!
About the Role:
As a Graphic Designer on our team, you'll have the opportunity to work on a wide variety of projects - from designing eye-catching business cards and brochures to crafting impactful professional signage and vinyl vehicle wraps. You'll be using industry-leading tools, including the full Adobe Creative Suite and state-of-the-art HP Latex printers, to produce top-quality work in a dynamic and high-volume production setting.
What You'll Do:
Design and produce high-quality print materials, including
small format
(business cards, brochures, logo design, booklets, and other marketing materials) and
large format
projects (indoor/outdoor signage, murals, banners, construction site signage, storefront graphics and vehicle wraps).
Operate HP Latex printers & plotters, ensuring high output quality and accuracy.
Collaborate with the production team to meet tight deadlines without compromising on creativity or quality.
Maintain consistency in branding across various formats and applications.
Install vinyl graphics (experience preferred but not required).
What We're Looking For:
Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign, etc.).
Strong design sense with the ability to translate ideas into impactful visual communication.
Experience working with large-format printing is preferred.
High attention to detail with the ability to work efficiently under pressure.
Experience with vinyl graphic installation is a plus.
Competitive salary and benefits package strongly based on experience.
If you're a skilled designer who can balance creativity with production demands, we'd love to see your portfolio and hear why you'd be a great fit for the role!
Apply Today!
Insurance Business and Exposure Analyst
Miami, FL job
We are seeking a Business and Exposure Analyst to join our flood insurance analytics team in Miami. In this role, you will leverage your data analysis expertise and business insight to inform catastrophe modelling, manage exposure data, and support flood underwriting decisions. You will work closely with cross-functional stakeholders - including underwriters, risk modelers, and management - to translate complex data into actionable insights. This position offers a hybrid work schedule (at least 3 days per week in-office) and requires 4-6 years of insurance exposure/CAT modelling analysis.
Duties/Responsibilities:
Collect and prepare data: Gather, cleanse, and validate property exposure data (e.g. insured locations, values) to ensure accuracy for catastrophe risk modelling and analysis.
Catastrophe modelling: Run and interpret flood catastrophe models and simulations to estimate potential losses for individual events and entire portfolios. Analyze model outputs to inform portfolio management strategies and reinsurance decisions.
Exposure management: Monitor and manage the company's flood insurance portfolio exposure, identifying concentrations of risk (by geography, construction type, etc.) and providing recommendations to optimize the portfolio's risk profile and reshape appetites.
Event analysis: Provide timely analysis and loss estimates during significant flood events (e.g. hurricanes) to support rapid decision-making and internal/external communications. Gather exposure data to inform key stakeholders of potential risk.
Reporting and visualization: Produce regular reports and dashboards on key flood risk metrics, model results, and portfolio performance for stakeholders such as underwriters, actuaries, and senior management. Continued enhancement of metrics and reporting formats.
Underwriting support: Support the flood underwriting team by providing data-driven insights for individual high-value accounts and policy renewals. This includes analyzing flood zone determinations, historical claims data, submission data and modelled loss estimates to assist in risk selection and pricing both algorithmic and analog. Improve sophistication of digital underwriting capabilities.
Stakeholder collaboration: Work closely with underwriters, catastrophe modelling specialists, actuaries, and product managers to understand business needs and develop analytical solutions. Ensure that analytics align with underwriting guidelines and regulatory requirements.
Communication of insights: Translate complex analytical findings into clear, actionable insights and communicate them to both technical and non-technical stakeholders (e.g. underwriting teams, executives), through presentations, reports, and visualizations.
Process improvement: Contribute to the development and enhancement of internal tools, models, and processes (such as GIS mapping tools or data pipeline automation) to improve efficiency in risk analysis and exposure management.
Continuous learning: Stay up-to-date with industry developments in catastrophe modelling, flood risk assessment, and insurance analytics. Proactively apply new insights, data sources, or techniques to improve our analytic capabilities and decision-making.
Required Skills/Abilities:
Experience: 4-6 years of professional experience in data analytics, catastrophe risk modeling, insurance analytics, or a related field (mid-level role).
Education: Bachelor's degree in Statistics, Data Science, Finance, Environmental Science, Engineering, Business, or a related discipline (Master's degree or relevant industry certifications are a plus).
SQL proficiency: Strong skills in SQL for querying databases and manipulating large datasets.
Programming: Hands-on experience with a programming language for data analysis, such as Python or R, to clean data, perform statistical analysis, and automate tasks.
Excel expertise: Advanced Excel skills for data analysis and reporting (e.g. pivot tables, complex formulas; VBA knowledge is a plus).
GIS and mapping: Familiarity with GIS tools (ArcGIS or QGIS) for spatial data analysis and creating flood risk maps.
Data platforms: Experience working with cloud-based data warehouses or big data platforms (e.g. Snowflake, Databricks) in an AWS environment for data storage and analysis.
Catastrophe modeling knowledge: Understanding of catastrophe modeling and exposure management concepts; experience working with catastrophe risk models or flood hazard data.
Insurance domain expertise: Knowledge of insurance underwriting processes (especially in property or flood insurance) and the ability to support underwriting decisions with analytical insights. Experience in flood insurance or natural catastrophe insurance analytics.
Communication skills: Excellent written and verbal communication skills, with the ability to present complex technical information to non-technical audiences clearly. Strong interpersonal skills for effective collaboration with stakeholders across teams.
Analytical mindset: Strong analytical and problem-solving skills with keen attention to detail, and a naturally curious approach to exploring data for insights and continuous improvement.
Initiative and organization: Self-motivated and proactive, able to manage multiple priorities and projects in a fast-paced environment. Proven ability to work both independently and as part of a team.
About Tokio Marine Highland
Tokio Marine Highland Insurance Services (TMH) is a leading property and casualty underwriting agency. We offer a broad suite of tailored specialty risk management solutions, including private flood, fine art and lender-placed products. At TMH, it's all about our clients. Nationwide, our customers rely on our trusted, industry-leading coverages, supported by compliance expertise, superior claims management and the highest caliber of service.
Founded in 1962, TMH is a wholly owned company of Tokio Marine Kiln, one of the largest carriers in the Lloyd's of London insurance market and a member of the Tokio Marine Group. TMH has operating centers in Chicago, Il, Frisco, Texas, Miami, Fla., and South Pasadena, Calif.
If you're looking to advance your career, TMH is the perfect professional home. At TMH, you'll have a chance to innovate with the world's leading businesses, put your expertise into action on major projects, and work on game-changing initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best.
Tokio Marine Highland, LLC (TMH) is an Equal Opportunity Employer. TMH's success depends heavily on the effective utilization of qualified people, regardless of their race, ancestry, religion, color, sex, national origin, sexual orientation, gender identity and/or expression, disability, veteran status, or any characteristic protected by law. As a company, we adhere to and promote equal employment opportunities for all.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is TMH's policy to provide reasonable accommodation when requested by qualified individuals with disabilities during the recruitment process, unless such accommodation
would cause an undue hardship. To make an accommodation request, please contact *****************************.
Executive Assistant to EVP of Sales and Marketing
Tampa, FL job
About Us:
American Integrity Insurance (NYSE: AII) is a leading provider of homeowners insurance, proudly serving over 400,000 policyholders across the Southeast. Comprised of more than 300 insurance professionals, most of whom work in our Tampa-area headquarters, and exclusively represented by more than 2,500 independent agents, we offer sound and comprehensive property and dwelling insurance to families throughout Florida, Georgia, and South Carolina. Our organization derives its Strength From IntegrityTM, and we are proud to have been recognized as a Top Place to Work in Tampa by the Tampa Bay Times and a Best Place to Work in Insurance by Business Insurance Magazine for the past twelve years. We have also rated among the Top Workplaces in the USA by USA Today for the past five years.
A Day in the Life:
Who knew Insurance could be this fun? From company picnics to charity events, no one can ever say American Integrity Insurance doesn't understand the importance of having fun, helping others, or giving back. Our company culture is priceless, and it's built around our six core values: Integrity, Commitment, Teamwork, Humility, Passion, and Fun. As a team working to provide home insurance solutions to our policyholders, together we aim to achieve greater heights each day and celebrate each other's accomplishments along the way. It is our mission to continue providing reliable, customer-centric homeowners insurance and paying claims in a timely manner when our customers suffer a loss - and to do so with Integrity.
Learn more about American Integrity Insurance and our job opportunities at ************************
Complete a broad variety of administrative tasks for the EVP of Sales and Marketing including:
managing an extremely active calendar of appointments;
completing expense reports;
composing and preparing correspondence that is sometimes confidential;
arranging complex and detailed travel plans, itineraries, and agendas; and
compiling documents for travel-related meetings.
Plan, coordinate, and ensure the executives' schedules are followed and respected. Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the executives' time and offices.
Plan and manage logistics for agent trips and events.
Research, prioritize, and follow up on incoming issues and concerns addressed to the executives, including those of a sensitive or confidential nature. Determine appropriate course of action, referral, or response.
Provide a bridge for smooth communication between the executives' offices and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff.
Work closely and effectively with the executives to keep them well informed of upcoming commitments and responsibilities, following up appropriately. Act as a "barometer," having a sense for the issues taking place in the environment and keeping them updated.
Provide leadership to build relationships crucial to the success of the organization, and manage a variety of special projects, some of which may have organizational impact.
Successfully complete critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks.
Prioritize conflicting needs; handle matters expeditiously and proactively; and follows through on projects to successful completion, often with deadline pressures.
Education: High School Diploma minimum requirement; Bachelor's degree or equivalent education experience preferred.
Experience: Minimum of five (5) years of experience supporting executives (VP and above).
Skills: Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail. Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, and external partners. Expert level written and verbal communication skills. Demonstrated proactive approaches to problem-solving with strong decision-making. Must possess strong business-savvy skills in being able to prepare PowerPoint presentations for agents and external parties.
Financial Services Professional
Orange City, FL job
Bankers Life , one of the most respected brands in the Financial Services industry, is seeking ambitious individuals to grow our team of Financial Professionals. We offer award-winning training, access to mentors, and a workday that can be built around your lifestyle.
As a Financial Services Professional, you will:
Build a client base by growing relationships with your network and providing guidance
Gain expertise through sponsored coursework and proprietary agent development training
Guide clients through important financial decisions using the latest software and our expansive product portfolio
Pathways to develop your Financial Professional career including leadership, wealth management, and retirement planning
What makes a great Financial Services Professional?
The ability to present complicated concepts effectively and maintain uncompromising principles, such as honesty and integrity
Self-motivation to connect with company provided sales leads and network with new clients
Strong relationship building, communication, and time-management skills
A competitive and entrepreneurial spirit to achieve success both for yourself and others
What we offer:
Highly competitive commission structure designed to grow with you
Passive income opportunities and bonus programs
Fully paid study programs for insurance licensing SIE, Series 6, Series 63, CFP
Award-wining training - Bankers Life has been named as a Training Apex Award Winner for the twelfth consecutive year
Flexible in-office schedules once you complete your agent training
Progressive advancement opportunities
Retirement savings program and more
Bankers Life , a subsidiary of CNO Financial, is a Fortune 500 company with a strong commitment to diversity and inclusion. We value an inclusive and belonging environment where everyone's different viewpoints bring new successes! Please visit our career site to learn more about our mission: ********************************
Senior Commercial Lines Account Executive
Tamarac, FL job
About Us
The origins of Keyes Coverage go all the way back to the late 1950's, when it operated in New York. Keyes Coverage in South Florida was established in 1975 by the Keyes family. Since then, the agency has grown into one of the leading insurance agencies in South Florida. The agency specializes in three main areas of practice including Property & Casualty Lines Insurance, Personal Lines Insurance, and Employee Benefits Insurance.
Senior Commercial Lines Account Executive
Job Summary:
The Senior Commercial Lines Account Executive is responsible for initiating client relationships, supporting producers by assisting with new business and providing excellent client service.
Maintaining a high level of client service and satisfaction
Marketing & placement of renewal accounts as appropriate
Achieving agency account retention goals through proactive account rounding, up-selling of limits and coverages, and by providing extraordinary client service
Responsibilities:
Provide technical support and expertise for commercial property and casualty insurance accounts, assisting in account management and servicing.
Collaborate with producers to develop insurance quotes, explain complex coverage matters, and support proposal presentations to clients.
Communicate effectively with clients, prospects, carrier representatives, and internal teams through various channels (email, phone, in-person, etc.) to ensure timely and accurate exchange of information that supports successful sales outcomes.
Prepare and compile comprehensive client submissions for insurance carriers, including detailed Construction, Occupancy, Protection, and Exposure (COPE) data, Loss Runs, Surveys, and Claims Analyses.
Create and maintain accurate insurance applications and submission documents for carrier review.
Negotiate optimal terms and conditions with carriers to secure the best possible outcomes for clients.
Collaborate with producers in developing and presenting client proposals.
Accurately document key conversations with clients and carriers regarding exposures, coverages, and recommendations.
Maintain thorough and organized notes on client and producer interactions, in compliance with documentation standards, including details of inquiries, issues, feedback, and follow-up actions.
Perform additional duties as assigned.
Basic Requirements:
Active Florida 2-20 General Lines License (Property & Casualty) required.
Minimum of 3 years of experience working in the South Florida Commercial Lines insurance market.
Thorough knowledge of brokerage operations and procedures, commercial lines rating, and applicable insurance laws/codes.
Experience using agency management systems, with a preference for Vertafore AMS360 and ImageRight.
Proficient in Microsoft Office Suite, document management tools, and carrier proprietary systems.
Excellent verbal and written communication skills, along with strong organizational and time management abilities.
Highly self-motivated and capable of working independently with minimal supervision.
Demonstrates exceptional attention to detail and accuracy in all work.
Committed to maintaining confidentiality of financial, employee, and client information.
Preferred Requirements:
Completion of CISR or ACSR designation; currently enrolled in INS and/or API programs favorable.
Familiarity with risk assessment and risk management techniques.
Extensive knowledge of all lines of insurance, including sophisticated and less common coverages, especially those products represented through agency.
Hours: Monday-Friday, 8:30am-5:00pm (Hybrid Work Options Available)
Office Location: 5900 Hiatus Road, Tamarac, FL 33321
Benefits:
Competitive Salary
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
Project Administrator
Orlando, FL job
Qualifications:
-Accounting fundamentals: approving expense reports, variance reports, creating invoices, reviewing and analyzing budgets, review and approve project expenses
-Construction experience
-Experience with RFIs, Scope of Work,
-Proficient in Procore and Timberline
-Must be detail-oriented with a high degree of accuracy, work well under pressure in a fast paced environment, have the flexibility to deal with multiple changing priorities and be able to also meet
deadlines within determined time-frames
Day-to-Day:
As a Project Administrator, you will be responsible for assisting project team members in the field with project data entry and administrative paperwork such as preparing progress reports, reviewing and auditing project documents and files, and preparing project closeouts. You will also act as a liaison between the field and the Project Cost Accountant.
Medical Malpractice Defense Attorney
Hollywood, FL job
Conroy Simberg's Hollywood office is seeking an experienced Medical Malpractice Defense Attorney with a minimum of seven years of defense experience. This role provides an opportunity to represent healthcare practitioners and institutions in complex medical malpractice litigation.
We offer a flexible and collaborative work environment, including hybrid and remote options. Additionally, we prioritize work-life balance and provide competitive pay, bonuses, and a wide range of benefits including medical, life insurance, 401(k) with employer contribution, and PTO.
Conroy Simberg is committed to providing equal employment opportunities, ensuring a workplace environment free from discrimination or harassment based on race, color, national origin, religion, age, sex, disability, citizenship, marital status, sexual orientation, or any other characteristic protected by the law.
SQL BI Developer
Tampa, FL job
The IT Financial Business Intelligence Developer is primarily responsible for developing business intelligence (BI) reports in SSRS, and the technical design and support of the BI infrastructure. The role is also involved in querying, cleansing, troubleshooting, and migrating data. The incumbent in this will work productively in a collaborative environment, using data analytic skills in an investigative capacity to provide direct support to Attorney Practices. This position is currently a hybrid role with specific days required to be in the office, which may change based on the future needs of the firm or industry standards.
Key Responsibilities and Essential Job Functions:
Develop and maintain stored procedures, functions, and views to facilitate reporting.
Design and develop dashboard reporting for Attorney Practice Groups
Acquire and abstract primary or secondary data from existing internal or external data sources.
Perform ad hoc queries and assists in the development of reports based in response to internal and external requests using Microsoft SQL Server and SQL Server Reporting Services
Develop and maintain databases and data systems necessary for projects and department functions.
Develop and implement data collection systems and strategies that optimize data quality.
Provide technical guidance and support to junior level BI Developers
Interpret data and develop recommendations based on findings.
Review data for the purposes of identifying errors and anomalies.
Resolve problems related to inconsistencies and irregularities in data.
Prioritize and manage multiple tasks.
Analyze and solve problems logically.
Communicate effectively regarding assigned tasks.
Provide excellent customer service to internal and external Customers.
Special project and duties as assigned.
Required Qualifications & Education:
Bachelor's degree in business Analytics, Information Systems, Information Technology or related field
3-5 years of related experience with:
SQL-Server database development (database design, stored procedures, triggers, etc.)
Microsoft SQL Server Reporting Services
Transact-SQL
ETL processes
Data Warehousing and Data Marts
Preferred Qualifications & Education:
Master's degree in business Analytics, Information Systems or Technology preferred.
Multidimensional OLAP reporting (SSAS or similar) preferred.
Microsoft Certifications and/or completed coursework in Business Intelligence preferred.
Leasing Analyst
West Palm Beach, FL job
Your new company
Hays is working with a leading real estate group that is expanding its operations. They are seeking a Commercial Lease Analyst to support their growing portfolio.
Your new role
Manage lease data across retail and office properties, ensuring accuracy in the property management system.
Review and process rent, CAM, tax, and utility charges with precision.
Prepare reconciliations, budgets, and tenant billings while monitoring receivables.
Track key lease dates and obligations, providing timely reports to ownership and management.
Support lease administration by drafting correspondence, reviewing documents, and assisting with tenant inquiries.
What you'll need to succeed
Bachelor's degree in Business, Finance, Accounting, or related field.
3+ years of experience in commercial lease administration or property management.
Strong analytical, organizational, and communication skills.
Proficiency in Microsoft Office; experience with JD Edwards is an advantage.
What you'll get in return
A competitive salary, benefits, and bonus package, along with the opportunity to work closely with leadership and contribute to the company's continued growth.
What you need to do now
If this confidential opportunity interests you, click ‘apply now' to submit your CV or contact us directly for a discreet discussion.
Risk Manager
West Palm Beach, FL job
Risk Manager - Large-Scale Insurance Expertise Required (Onsite)
📍
Onsite | Palm Beach Gardens, FL
About Us:
Metro One LPSG is the U.S. leader in providing specialized security and loss prevention services to national clients. As a rapidly expanding organization, we are reshaping the contract security industry through dedicated service delivery and a best-in-class employee experience for thousands of security and LP officers nationwide.
We are seeking talented, committed, and driven professionals to join our growing team-individuals who thrive in dynamic environments and are passionate about risk mitigation and operational excellence.
Position Overview:
We are hiring an experienced Claims & Risk Manager to lead our enterprise risk management efforts from our Palm Beach Gardens, FL location. The ideal candidate must have a proven background in risk management within a large-scale insurance company, with deep expertise in risk assessment, claims management, regulatory compliance, and loss control.
This role is pivotal in developing strategies that safeguard company assets, enhance operational resilience, and protect our people and clients. You will collaborate across departments to identify and mitigate potential threats, while aligning risk strategy with business objectives.
Key Responsibilities:
Develop, implement, and manage enterprise-wide risk management strategies and frameworks.
Evaluate and mitigate risk exposure across operations, financial performance, safety, legal, and regulatory compliance.
Serve as primary liaison with insurance carriers, brokers, and legal counsel to optimize insurance programs, claims processing, and policy renewals.
Lead the end-to-end claims management process-ensuring timely reporting, thorough documentation, investigation, and resolution of incidents.
Conduct proactive risk assessments and on-site loss control evaluations across multiple client accounts and business units.
Ensure ongoing compliance with federal, state, and local regulations, as well as adherence to internal risk policies and procedures.
Advise executive leadership on risk exposures, insurance coverage, and contractual risk transfer obligations.
Design and lead internal risk education, training, and awareness programs to foster a proactive risk management culture.
Qualifications:
Minimum 5 years of risk management experience within a large-scale insurance company is required.
In-depth understanding of insurance structures, claims processes, compliance mandates, and loss control programs.
Demonstrated success in designing and executing enterprise risk strategies with measurable outcomes.
Strong analytical, communication, and negotiation skills-capable of influencing executive-level stakeholders.
Highly organized, with the ability to manage multiple projects and priorities in a fast-paced, dynamic environment.
Must be willing to participate in the Company's pre-employment screening process and continuously meet any applicable state, county, and municipal requirements.
Metro One LPSG is an Equal Opportunity Employer committed to embracing diversity.
HRIS Senior Analyst - Workday
Miramar, FL job
This role supports HR, Payroll, Talent, and Recruiting teams by administering and optimizing Workday Human Capital Management (HCM) modules. The ideal candidate will have deep Workday expertise, strong customer service orientation, and the ability to thrive in a fast-paced, collaborative environment.
Key Responsibilities:
Administer and support Workday HCM modules such as Benefits, Payroll, Recruiting, and Talent.
Develop and maintain business processes, documentation, and user support materials.
Conduct thorough testing and validation of system changes and enhancements.
Provide Tier 3 support for a large employee user base.
Collaborate with internal stakeholders across HR, Talent Acquisition, Payroll, and Benefits.
Partner with audit teams to ensure compliance with key controls.
Participate in requirements gathering, process mapping, and functional documentation.
Support project delivery including testing, training, and stakeholder coordination.
Track and report customer service metrics; contribute to continuous improvement initiatives.
Qualifications & Skills:
Minimum 5 years of experience in HR, Payroll administration, or Benefits practices.
Experience supporting HRIS systems; Workday experience strongly preferred.
Familiarity with one or more Workday modules: Benefits, Core HR, Integrations, Talent, Recruiting, Payroll, or Advanced Reporting.
Strong attention to detail and ability to manage multiple priorities.
Excellent verbal and written communication skills.
Self-starter with a sense of urgency and ability to work under pressure.
Professional demeanor with the ability to build relationships across departments.
Ability to maintain confidentiality and work independently with minimal supervision.
Comfortable working in a global, fast-paced environment with shifting responsibilities.
Experience working with audit teams to ensure compliance with internal controls.
Wellness Consultant
Southaven, MS job
**This role is onsite in Flowood, MS** The Wellness Consultant is accountable for working with external group customers and other wellness partners to provide support for the design, promotion and implementation of educational wellness activities aligned with the Company's health and wellness objectives. The Wellness Consultant provides education and coaching regarding healthy lifestyle practices and works with individuals in various environments to assist in the identification and enhancement of behavior changes conducive to achieving and sustaining improved lifestyle and overall health.
Job-Specific Requirements
Must have a Bachelor's degree in Business, Communications or health related field.
Must have at least one year work experience in a related field.
Must have excellent public speaking and presentation skills.
Previous experience within a health related field, including but not limited to program development design preferred.
Proficiency in Microsoft Word, PowerPoint, Access and Excel required.
Exposure to a mainframe preferred.
Must be able to work a flexible schedule.
Must be able to travel as necessary with overnight travel when applicable.
Must obtain a professional certification as determined by management.
Blue Cross & Blue Shield of Mississippi is an Equal opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We offer a comprehensive benefits package that is worth approximately one-third of the salary compensation. Our benefits program is among the best in the health care field. We are looking for employees who can bring their experience, expertise and dedication to work for our customers.
Senior Customer Service Representative
Boca Raton, FL job
The Senior Customer Service Representative supports the daily operations of the agency by providing advanced customer service, policy support, and account management. This role acts as a primary point of contact for clients, resolves complex inquiries, assists with policy changes, and ensures exceptional service delivery while maintaining compliance with state and carrier requirements.
Client Service & Support
Serve as the main contact for policyholders, delivering high-quality service via phone, email, and in-person interactions.
Handle complex customer inquiries related to coverage, billing, claims, renewals, and endorsements.
Assist clients with policy changes, cancellations, reinstatements, and general account updates.
Review client accounts to ensure accuracy and identify gaps in coverage or service needs.
Policy Administration
Process endorsements, certificates of insurance, evidence of insurance, bind requests, and other policy documentation.
Support new business and renewal processes by gathering required information and preparing applications.
Verify policy accuracy, rating information, and carrier guidelines prior to final processing.
Coordinate with insurance carriers on underwriting requirements, coverage questions, and policy adjustments.
Claims Support
Guide clients through the claims filing process and provide follow-up as needed.
Act as a liaison between carriers, adjusters, and policyholders to ensure timely updates.
Team & Operational Support
Provide guidance and support to junior CSRs and team members.
Assist in workflow improvement, procedure updates, and best-practice implementation.
Maintain compliance with all state regulations, company policies, and carrier requirements.
Customer Experience & Retention
Build strong client relationships through responsive service and proactive communication.
Identify opportunities for cross-selling or up-selling appropriate P&C products (within 4-40 license permissions).
Support retention efforts by reviewing renewal options and assisting in remarketing when needed.
Required Qualifications
Valid Florida 4-40 Customer Representative License.
3-5+ years of customer service or account management experience in a Property & Casualty insurance environment.
Strong knowledge of personal lines and/or commercial lines insurance products, coverage forms, and terminology.
Proficiency with insurance management systems (e.g., Applied Epic, AMS360, QQ, Hawksoft) preferred.
Excellent communication, problem-solving, and organizational skills.
Ability to work independently, prioritize tasks, and manage high-volume workloads.
Commissions Coordinator
Morgan White Group job in Miami, FL
Job Description
The Commissions Coordinator reports to the General Manager in the Miami office of the MWG-International Division. The position is a non-exempt role and is located at Coral Gables office.
GENERAL JOB DUTIES AND RESPONSIBILITIES:
The Commissions Coordinator primarily processes commissions for agents and brokers and handles other assignments related to commissions. To perform the job successfully, the employee must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Receive, log and deposit customers check payments for the departments, as received.
Research, track, report incoming ACH/EFT (direct deposits), and wire transfers, based on emails received from the departments, agents, and/or the bank, and maintain logs, for payments of policies.
Keep track of products/commissions levels changes from Administration, to enable proper distribution and coding within the system.
Oversee the entries/funds posted for the purpose of issuing or renewing policies, to avoid double entries, or reverse, correct and adjust payments posted, for proper disbursement of commissions.
Oversee entry of new contracts for producers/agents into our system, and/or train personnel for this purpose, making sure all documents required are entered, including contracts, (contact sheets for the islands), banking information, commission schedules, hierarchy, and/or assist in sending new commissions schedules as products or commissions levels change, and update future records accordingly.
Code producers/agent's (distribution of commissions) and hierarchy, known as "splits," in our system, as per commissions assignments received for agents at all levels (MGA, GA, or producers/agents) for our "international" business, that will be tide to customers policies to enable proper automatic distribution via our program.
Undertake producer/agent contact, upon entry into our system, before, during and after commission's process, etc., explaining payments, process, and contract assignments, and researching policies/contracts, etc., payment inquiries, received via email, or phone.
Oversee "Service Requests", for "new business" splits, or "renewal reassignments of splits", from the different departments, as per customers request, or MGA, to reassign business to different producers/agents.
Provide producers/agents blank contracts, commissions schedules, wire transfer forms, based on needs, and/or copies of their existing records.
Finalize commissions processed every week, batch and send direct deposit payments to agents with domestic bank accounts, and export reports for wire payments that the Accounting Office will send to international banks.
Generate agents' statements and schedule deliveries that will be sent to all agents included in the process.
Oversee, and update commissions department rules & guidelines with Administration, for the Auditors.
Prepare reports for the Accounting office and report all payments.
Produce or help produce internal production reports.
Perform other duties as assigned by the General Manager.
EXPERIENCE AND EDUCATION REQUIREMENTS:
Insurance related job experience preferred.
Bilingual (English and Spanish) orally and written needed for the position.
Must be proficient in computer skills and have strong knowledge of Microsoft Outlook, Windows, Excel, and Word.
WORKING ENVIRONMENT:
To be successful in this position, the skills, and abilities below are necessary and should be second nature.
Must be able to perform in a very high paced environment and professionally handle interruptions.
Must have the ability to work under minimal supervision.
Must be able to prioritize projects, work multiple projects simultaneously, and meet project deadlines and deliverables.
Must possess excellent problem-solving skills and have keen attention to details.
Must demonstrate strong written and verbal communication, interpersonal, and relationship building skills.
Must be able to handle stressful situations appropriately.
Must maintain confidentiality and privacy in every aspect of the job.
JOB ESSENTIAL REQUIREMENTS:
The following are job functions that an employee must be capable of performing with or without reasonable accommodation.
Must have basic typing skills.
Must be able to work as scheduled.
Must possess sight and hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of the position as stated above can be fully met.
Must be able to bend, stretch, reach, and sit or stand at a desk during 85% of the workday.
Must be able to lift, stoop, and carry small equipment items and supplies, possibly weighing up to 20 lbs.
REASONABLE ACCOMODATIONS:
Morgan White Group will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job, unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to Morgan White Group.
EQUAL OPPORTUNITY EMPLOYER:
MWG is an Equal Opportunity Employer, committed to the principles of the EEOC. All employment decisions are based upon each person's qualifications, abilities, and performance. Our company works to provide an environment where human dignity prevails and all employees and applicants for employment receive equal consideration and fair treatment, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
General Superintendent - High Rise ($500M+ Projects)
Miami, FL job
Build the skyline of tomorrow. Lead with vision. Deliver with precision.
My client is seeking an experienced General Superintendent to oversee the construction of high-rise residential and commercial towers across South Florida. This is a career-defining opportunity to join a dynamic team shaping one of the fastest-growing urban landscapes in the United States.
Key Responsibilities
Take full ownership of on-site operations for high-rise construction projects, ensuring alignment with the company's vision and client expectations.
Translate architectural and engineering plans into actionable field strategies, balancing speed, safety, and quality.
Supervise superintendents, foremen, and trade partners, fostering a culture of accountability and collaboration.
Provide coaching and performance feedback to build strong, cohesive teams capable of handling complex high-rise challenges.
Develop detailed construction schedules, sequencing trades to maximize efficiency and minimize downtime.
Coordinate deliveries of materials and equipment to avoid delays, particularly in Miami's dense urban environment.
Anticipate potential bottlenecks and proactively adjust timelines to keep projects on track.
Champion a zero-incident safety culture by enforcing OSHA standards and company-specific safety protocols.
Conduct regular site inspections and toolbox talks to ensure workers are protected and risks are mitigated.
Ensure compliance with Miami-Dade County building codes, permitting requirements, and environmental regulations.
Oversee installation of structural systems, concrete pours, steel erection, and MEP integration with precision.
Implement rigorous inspection processes to guarantee workmanship meets or exceeds industry standards.
Resolve technical challenges quickly, leveraging deep knowledge of high-rise construction methods.
Act as the primary on-site representative, maintaining transparent communication with project managers, architects, engineers, and clients.
Provide regular progress updates, highlighting milestones achieved and addressing challenges with solutions.
Build trust with clients by demonstrating professionalism and delivering projects that meet expectations.
Monitor labor, material, and equipment costs to ensure projects remain within budget.
Identify opportunities for cost savings without compromising quality or safety.
Collaborate with procurement teams to secure reliable subcontractors and suppliers.
Qualifications
Minimum 10-15 years in the construction industry, with at least 5 years dedicated to supervising high-rise projects (20+ stories).
Proven track record of delivering complex, multi-phase developments on time and within budget.
Strong knowledge of concrete structures, steel framing, curtain wall systems, and MEP (mechanical, electrical, plumbing) integration.
Familiarity with advanced construction technologies such as BIM (Building Information Modeling), scheduling software (Primavera P6, MS Project), and project management platforms (Procore, PlanGrid).
Ability to lead diverse teams of superintendents, foremen, subcontractors, and tradespeople.
Skilled in conflict resolution, negotiation, and motivating teams under high-pressure conditions.
Deep understanding of OSHA standards, Miami-Dade County building codes, and Florida-specific permitting processes.
Commitment to enforcing a zero-incident safety culture across all project phases.
Experience managing multimillion-dollar budgets, tracking costs, and optimizing resource allocation.
Ability to identify cost-saving opportunities without compromising quality or safety.
Bachelor's degree in Construction Management, Civil Engineering, or related field preferred.
Professional certifications such as OSHA 30, PMP (Project Management Professional), or LEED accreditation are highly desirable.
Established relationships with Miami subcontractors, suppliers, and permitting authorities.
Understanding of the unique challenges of building in Miami's coastal environment (hurricane codes, flood zones, and environmental impact considerations).
Personal Injury Examiner
Saint Petersburg, FL job
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Personal Injury Protection Claims Examiner - Tampa, FL
Salary: $47,150- $72,775 annually
What sets GEICO apart from our competition? One key factor is our ability to provide outstanding customer service during the insurance claims process. We are looking for Personal Injury Protection (PIP) Claims Examiners in our Tampa, FL office to deliver our promise to be there and assist our customers throughout the often complicated medical aspects of auto insurance claims. We're seeking outstanding associates who want to kickstart a fulfilling career with one of the fastest-growing auto insurers in the U.S.
As a PIP Claims Examiner, you will investigate medical necessity and determine casualty. You will consult with involved parties, secure medical information and review insurance contracts, associated reports and billing documentation. We will rely on you to evaluate the validity of personal injury insurance claims and monitor case files over the course of treatment.
This job is a great fit for people who are continuous life learners, as PIP Claims Examiners are consistently challenged to learn more and increase their knowledge of our industry and company. Plus, GEICO encourages a promote-from-within culture, so there is plenty of room to grow your career and be rewarded for your hard work and determination.
Bring your passion for helping others and a desire to make impact and start a rewarding career with GEICO today!
Qualifications & Skills:
Bachelor's degree preferred
Prior insurance claims experience preferred, but not required
Personal injury, bodily injury or workers' compensation experience preferred
Solid analytical, customer service and multi-tasking skills
Strong attention to detail, time management and decision-making skills
#geico100
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
IS Epic Database Engineer
Orlando, FL job
The Epic Server Engineer will be responsible for implementing and supporting Epic EHR solutions client and server components that take into account appropriate redundancy, availability, scalability, security and manageability requirements of the IS Department. This individual will be part of a team that is responsible for the technical strategy, vision, architecture and evolution of LRH's Epic implementation(s), infrastructure and ancillary technologies. This role will be responsible for implementations including, but not limited to, MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto to support patient/clients, guest and employee population. He/she must have the experience and technical competence to implement server and application infrastructure, validate implementations and ready systems for operational hand overs. This individual will work collaboratively with other groups participating in system sustaining engineering activities such as upgrades, maintenance, enhancements, and expansions as well as provide last-level support of escalated technical issues. Knowledge of Cache or dba practices, VMware, Active Directory, and Citrix XenDesktop, and NetScaler preferred.
Position Responsibilities
People At The Heart Of All That We Do
Fosters an inclusive and engaged environment through teamwork and collaboration.
Ensures patients and families have the best possible experiences across the continuum of care.
Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
Safety And Performance Improvement
Behaves in a mindful manner focused on self, patient, visitor, and team safety.
Demonstrates accountability and commitment to quality work.
Participates actively in process improvement and adoption of standard work.
Stewardship
Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
Knows and adheres to organizational and department policies and procedures.
People At The Heart Of All We Do
Fosters an inclusive and engaged environment through teamwork and collaboration.
Ensures patients and families have the best possible experiences across the continuum of care.
Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
Safety And Performance Improvement
Behaves in a mindful manner focused on self, patient, visitor, and team safety.
Demonstrates accountability and commitment to quality work.
Participates actively in process improvement and adoption of standard work.
Stewardship
Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
Knows and adheres to organizational and department policies and procedures.
Standard Work: IS Epic Server Engineer
Implements, manages and maintains the Epic Windows and Linux Server infrastructure, including installing/upgrading and/or deploying Epic applications on servers and clients using Kuiper, and System Pulse
Manage and maintain Epic Virtual Servers, Hyperspace, EPS, Web BLOB, Hyperspace Web, BCA, MyChart, Carelink\Healthy Planet, Haiku, Rover, Care Everywhere, Home Health, Kuiper, and System Pulse services
Support of other Epic Windows and Linux based applications as well as assisting other Epic 3rd party applications teams with their integration into Epic as needed
Uses processes for monitoring performance of installed systems or services and takes corrective actions when necessary. Uses tools for capacity planning, reporting, and proactive problem solving. Screen and analyze application performance for potential bottlenecks, specify possible solutions, and act jointly with developers to apply those fixes
Acts as a technical resource to evaluate evolving infrastructure technology and perform as a consultant interface to the business and clinical units for new company initiatives. Gather requirements from functional teams for their integrations with third party products
Supports third party software implementation as a technical resource and maintains private and public cloud infrastructure
Identify, repair, and resolve any Epic system hardware or software failures within the enterprise, in a timely manner and following company procedures and standards
Evaluate applicable requirements to provide appropriate technical specifications and solutions for new and existing implementations
Work closely with other departments, teams and engineers to build and troubleshoot virtual and physical systems and software implementations
Develops and maintains systems documentation and technical procedures, user guides and run-books
Competencies & Skills
Essential:
Working knowledge of VMWare vSphere, ESXi, Horizon View and NSX, Citrix XenApp / Workspace
Proficiency in PowerShell Scripting and automation
Proficiency in Windows operating system administration, engineering and hardening, 2012, 2016, 2019 and Windows 10. MS Active Directory, Group Policy, DNS, DHCP, Microsoft SQL server administration to include high availability clustering
Incident resolution, including ownership through resolution / break fix and ticket queue management
Technically proficient, and aware of self-limitations with experience in one or more Epic technologies
Nonessential:
Experience in Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto
Problem resolution, including ownership through resolution
Experience in a larger, highly available environment (500+ servers and multiple sites)
VMWare Site Recovery Manager, PowerCLI/Scripting, vRealize/vCloud Operations Manager, vRealize/vCloud Automation
Strong troubleshooting and critical thinking skills. Problem resolution, including ownership through resolution specific to electronic health record (EHR) systems
Qualifications & Experience
Essential:
Associate Degree
Nonessential:
Bachelor Degree
Essential:
Information Technology, Healthcare Administration, Information Management, or related field
Nonessential:
Information Technology, Healthcare Administration, Information Management, or related field
Other information:
Experience Essential:
-Minimum three years of experience in IT infrastructure engineering to include: Inter-operational relationships of various infrastructure components, such as server systems, storage technology and software applications
-Engineering and administrative experience on Windows Servers 2012 and up, Windows 10, MS Active Directory, Group Policy, DNS, DHCP, MS SQL
-Proven competence in administering VMware ESXi, vCenter, Horizon View, Citrix XenApp / Workspace
-Backup management, Disaster Recovery, vulnerability management, patch management and hot fixes on hardware, server OS and applications
-Experience managing and maintaining an electronic health record (EHR) in a large hospital environment
Experience Preferred:
-Server Hardware management with Cisco UCS Systems and/or HP ProLiant Servers OneView
-Enterprise system monitoring, log management and event analysis with an emphasis on performance tuning and application optimization
-Experience in server operating system and application hardening, developing and administering application security standards to include Client OS and Server OS
-Certification in one or more of the following: Microsoft SQL Server, Cache, Linux Operating System, Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto
-Problem resolution, including ownership through resolution
Certifications Preferred:
-Microsoft MCSE, VMware VCP or Citrix CCEA
-Microsoft MCSE and one or more of: VMware VCP, Citrix CCEA or CCIA, Microsoft MCP, MCSA, or Other, Cisco CCNA, Palo Alto PCCSA
Assistant Project Manager - Commercial Construction
Tampa, FL job
Your new company
Join a well-established and growing General Contractor with a strong presence in the Tampa Bay area. Known for delivering high-quality commercial projects and fostering a collaborative, team-oriented culture, this company offers stability, a robust pipeline of work, and clear opportunities for career advancement.
Your new role
As an Assistant Project Manager, you will work closely with the Project Manager to support all phases of construction projects, from preconstruction through closeout. Responsibilities include assisting with scheduling, budgeting, subcontractor coordination, and client communication. This role provides hands-on experience and exposure to complex projects, positioning you for future growth within the organization.
What you'll need to succeed
Minimum 5 years of experience in commercial construction, ideally with a General Contractor
Strong understanding of construction processes and documentation
Proficiency in project management software (Procore, MS Project, or similar)
Excellent organizational and communication skills
Ability to manage multiple priorities and work collaboratively with project teams
Bachelor's degree in Construction Management or related field preferred
What you'll get in return
Competitive base salary (commensurate with experience)
Comprehensive benefits package including medical, dental, vision, and 401(k)
Vehicle allowance and fuel reimbursement
Performance-based bonus structure
Opportunity to work on high-profile projects in the Tampa market
A clear career path with long-term stability and advancement opportunities
What you need to do now
If you're ready to take the next step in your construction career and join a stable, growing company, apply today or reach out for a confidential discussion.