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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle, WA | $38,647 | $18.58 |
| 2 | Washington, DC | $37,080 | $17.83 |
| 3 | New York, NY | $35,392 | $17.02 |
| 4 | Chicago, IL | $33,702 | $16.20 |
| 5 | Horsham, PA | $31,825 | $15.30 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Senior Representative | $108,582 | $52 | - |
| 2 | Customer Service Expert | $105,694 | $51 | - |
| 3 | Customer Service Executive | $89,701 | $43 | - |
| 4 | Customer Care Executive | $88,981 | $43 | - |
| 5 | Customer Solutions Specialist | $88,474 | $43 | - |
| 6 | Service Advisor | $87,706 | $42 | - |
| 7 | Telephone Service Adviser | $86,438 | $42 | - |
| 8 | Customer Liaison | $82,904 | $40 | - |
| 9 | Service Operator | $81,967 | $39 | - |
| 10 | Customer Account Executive | $81,553 | $39 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | BCP | $37,915 | $18 | - |
| 2 | Fidelity Investments | $36,867 | $18 | 57 |
| 3 | The Vanguard Group | $36,413 | $18 | 8 |
| 4 | Futures Group | $35,800 | $17 | - |
| 5 | Value Line | $34,460 | $17 | - |
| 6 | Fiserv | $34,133 | $16 | - |
| 7 | DTCC | $33,773 | $16 | 1 |
| 8 | CME Group | $33,513 | $16 | - |
| 9 | LendingClub | $33,337 | $16 | - |
| 10 | Morgan Stanley | $33,032 | $16 | 202 |
| 11 | Citi | $32,599 | $16 | 11 |
| 12 | Nasdaq | $31,882 | $15 | - |
| 13 | Elements Financial | $31,833 | $15 | - |
| 14 | TransUnion | $31,812 | $15 | 10 |
| 15 | BMO Capital Markets | $31,076 | $15 | 1 |
| 16 | Mdm | $30,608 | $15 | - |
| 17 | PitchBook Data | $30,478 | $15 | 3 |
| 18 | Blackstone Group | $30,451 | $15 | - |
| 19 | Hbl Group | $30,427 | $15 | - |
| 20 | Credit Karma | $29,178 | $14 | - |