Morrell Group jobs - 217 jobs

Job Title: Communications Lead Remote: Yes, but with occasional travel to Columbus, OH and Merrillville, IN, approximately once a month. Period: 01/27/2025 - 12/31/2025 (strong likelihood of extension) Hours/Week: 40 hours Rate: $90 - $95/hour Contract Type: W-2 only, no visa sponsorships or subcontracting Scope of Services: The Communications Lead will be responsible for developing, implementing, and managing communication strategies to ensure the smooth execution of the Workday Time Tracking Implementation project. This role requires a high level of collaboration with various stakeholders, including project managers, HR, IT, and other departments, to ensure consistent, clear, and effective communication throughout the lifecycle of the project. The Communications Lead will provide proactive updates, manage change communications, and ensure all stakeholders are informed about the progress, risks, and upcoming milestones. Role, Responsibilities & Deliverables: 1. Communication Strategy Development Develop a comprehensive communications strategy for the Workday Time Tracking Implementation, aligning with project objectives and timelines. Identify key audiences, stakeholders, and messaging to ensure all parties are informed and aligned. 2. Stakeholder Communication Serve as the primary point of contact for communication-related needs during the project. Ensure that internal and external stakeholders (HR, payroll teams, IT, consultants, leadership) are regularly updated on project status, progress, and key milestones. Craft clear and concise communication for executive and operational updates, ensuring that technical details are communicated in a non-technical manner where needed. 3. Change Management and Engagement Work closely with the Change Management team to develop communication plans that support system changes and user adoption. Lead communication efforts for training schedules, new system features, and any potential disruptions during the implementation. Coordinate with the project team to create FAQs, job aids, and support materials for end users. 4. Risk and Issue Management Monitor communication channels for any emerging risks or concerns and escalate to leadership as necessary. Manage sensitive communications, particularly regarding any delays, changes to the project plan, or issues with the implementation. 5. Content Creation and Dissemination Develop communication materials, such as emails, newsletters, presentations, roadshow presentations, Leader and Employee guides, short video (overviews, benefits, testimonials) and reports to keep all stakeholders informed. Ensure all messaging is consistent, clear, and aligned with the project's objectives and timelines. 6. Feedback and Reporting Collect feedback from stakeholders about communication effectiveness and make adjustments to improve clarity, engagement, and responsiveness. Provide regular reports on communication effectiveness and track communication milestones against the overall project timeline. Required Experience: Minimum of 5 years of experience in a communications role, preferably in large-scale HRIS or enterprise-level system implementations. Proven experience managing communication strategies and leading communications efforts for complex projects. Experience with Workday or other HRIS implementations is a plus. Strong understanding of change management principles and how they relate to communication planning. Demonstrated ability to work with cross-functional teams to drive alignment on messaging and project updates. Key Skills: Communication Skills: Excellent written and verbal communication skills, including the ability to craft messages for both technical and non-technical audiences. Stakeholder Management: Strong ability to manage and coordinate with diverse stakeholder groups, ensuring all voices are heard and all needs are met. Change Management: Knowledge of change management processes and how communications play a vital role in successful system adoption. Project Management: Familiarity with project management methodologies (Agile or Waterfall), ensuring communications align with project goals and timelines. Problem Solving: Ability to proactively address communication challenges and resolve issues quickly and effectively. Education & Certifications: Bachelor's degree in Communications, Public Relations, Business, or a related field. Project Management Professional (PMP) certification or similar certification is a plus. Experience with Workday, HRIS, or other enterprise software communications is preferred.

Job Title: IT Support Specialist - Connectivity Support Work Type: Primarily Remote - Some travel to sites as needed Location: MUST be local to one of the following: Seattle, Portland, Los Angeles, Phoenix, Detroit, Indianapolis, Charlotte Period: Appx. 6 months starting 09/09/2024 - potential for extension Hours/Week: 40 hours (Hours over 40 will be paid at Time and a Half) Rate: $35 - $40/hr Contract Type: W2 only Scope of Services: The IT Support Specialist - Connectivity Support position will perform duties virtually and onsite at customer locations to support the implementation of POC Link cloud server and perform software upgrades with our ID NOW™ instrumentation. Instrumentation may be deployed in hospitals, laboratories, clinics, schools, long-term care facilities, pharmacies, and other clinical and non-clinical settings. Support will include utilization and advising customers on the intended use and the business impact of adoption or integration of POC Link, as well as answering questions and sharing best practices on use of solutions in various settings. Ability to perform preliminary troubleshooting is also required as part of this role. Position will monitor and report customer practices and testing locations as well as report key learnings. Tracking of customer testing locations and tracking installation status is also required. Role, Responsibilities, and Deliverables: Monitor e-mail, web and phone intake channels to respond to customer inquiries Answer product related questions including implementation and troubleshooting Capture of data for customer interactions and performed tasks in customer relationship management (CRM) system Identify needs which require further consultation with customer; escalating complex questions and issues to the Technical Services or Technical Consultant and Management teams as required Education & Experience: Associates degree in IT-related fields Minimum of 3 years of experience Competent in computer operation including Microsoft Teams, Word, Excel, PowerPoint, and Outlook in addition to PDF files Competent in cloud network and server utilization practices Proficient in cybersecurity practices Familiar with common firewall resolution practices Competent in routers, switches, ethernet ports, and Wi-Fi bridges configuration Familiar and understands most routing protocols with WAN/LAN networks and TCP/ICP Infrastructure Ability to work with a diverse team on multiple tasks as an individual contributor in a fast-paced, changing environment is critical Ability to leverage and/or engage others to accomplish tasks and projects Multitasks, prioritizes and meets deadlines in a timely manner General understanding of sales, customer service and consulting functions Strong organizational and follow up skills Excellent verbal and written communication skills and attention to detail Demonstrated ability to carry out assignments with minimal guidance in an accurate, dependable manner Familiarity with Salesforce CRM Previous experience in medical facilities, with customer facing support

About the Team The Strategic Accounts Team is a critical component of our go-to-market strategy.The team's mission is to make Miro the nerve center for innovation within the world's largest companies. We help them transform key workflows and processes, integrate Miro with other mission critical SaaS platforms, and realize significant customer value. About the Role As a Strategic Account Executive, you will be responsible for expanding Miro's engagement and relationships with our largest customers and prospects. You will drive revenue growth by securing new logo wins and expanding our footprint with existing customers i.e., seat expansion and multi-product adoption. Key responsibilities of the role will include developing a clear value hypothesis for every customer in your territory, deliberate focus on pipeline generation via outbound prospecting, building Champions, and clearly communicating the value and business impact of Miro to executive level stakeholders. To be successful in this role, you'll need experience with complex B2B buying cycles, an understanding of key B2B sales and qualification methodologies i.e., Command of the Message and MEDDPICC, and a growth mindset. What you'll do Drive Revenue Growth: Close high-value deals with strong business cases and measurable customer outcomes Pipeline Generation: Dedicate 8-10 hours weekly to outbound prospecting across both new logos and expansion accounts Executive Engagement: Build relationships with VP+ decision-makers while creating Director+ champions to drive deals forward Sales & Qualification Methodology Execution: Leverage MEDDPICC and Command of the Message to qualify and advance opportunities Customer-Centric Selling: Develop a tailored value hypothesis for each of your accounts and develop tailored solutions that help the customer realize this value Cross-Functional Collaboration: Work closely with Customer Success, Solutions Engineering, Value Advisory, Professional Services, Field Marketing, and Sales Development to orchestrate winning account strategies Adaptability & Grit: Demonstrate resilience, humility, and openness to change in a fast-paced, evolving environment What you'll need 6 years of closing experience in a SaaS sales organization 2+ years of experience closing seven-figure B2B deals Experience working in a territory of 3-10 Named Accounts Prior experience in both New Logo Acquisition and Expansion Account Executive roles A disciplined approach to outbound prospecting and pipeline generation Expert level proficiency in a specific sales and qualification methodology - Command of the Message and MEDDPICC preferred Proven success selling into Senior IT and/or Product personas Expertise in team, multi-product, and solution selling Track record of promotions and longevity in previous roles Willingness to travel up to ~25% Strong Growth Mindset - we place a high value on coachability and receptivity to feedback If you are a strategic, customer-focused, and results-driven sales professional who thrives in a high-growth environment, we want to hear from you What's in it for you 401k matching + Competitive equity package Excellent Medical, Dental and Vision health benefits Fertility & Family Forming Benefits Flexible time off Lunch, snacks and drinks provided in the office Wellbeing benefit and WFH equipment allowance Annual learning and development allowance to grow your skills and career Up to $2,000 of charitable donation matches each year The reasonably estimated salary range is specific to New York / San Francisco / Los Angeles and may not be applicable to other locations. The range for this role is around $335k OTE. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience. About Miro Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world. We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you! Check out more about life at Miro: Youtube: *********************************** Blog: ****************************************** Instagram: ********************************* At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro's mission - Empower teams to create the next big thing - is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in , and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences. Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.

Job Title: Project Coordinator Period: 10/07/2024 - 9/16/2025 - possibility for extensions: business needs and candidate performance Hours/Week: 40 hours Rate: $24 -$26/hr Contract Type: W-2 Scope of Services: We are seeking a highly organized and detail-oriented Project Coordinator. The Project Coordinator will be responsible for supporting the planning, execution, and completion of various projects within our organization. This role requires excellent communication skills, the ability to manage multiple tasks simultaneously, and a proactive approach to problem-solving. The candidate will work closely with the Project Manager to ensure project deliverables are met on time and within budget. Key Responsibilities: Assist in the development and implementation of project plans. Coordinate project activities, resources, and information. Monitor project progress and handle any issues that arise. Act as the point of contact and communicate project status to all participants. Work with the Project Manager to eliminate blockers. Create and maintain comprehensive project documentation, plans, and reports. Ensure all projects are delivered on time, within scope, and within budget. Education & Experience: Required: Bachelor's degree in Business Administration, Management, or a related field. Proven work experience as a Project Coordinator or similar role. Strong working knowledge of Microsoft Office and project management software (e.g., MS Project). Excellent communication and organizational skills. Ability to work effectively both independently and as part of a team. Strong problem-solving skills and attention to detail. Preferred: 3-5 years of experience in the nutrition science field. Competencies: Organizational Skills: Excellent organizational ability to keep track of multiple project tasks and deadlines. Communication Skills: Strong verbal and written communication for liaising with stakeholders. Time Management: Capable of managing multiple priorities and delivering on time. Problem-Solving: Proactive in addressing and resolving project issues. Teamwork: Ability to collaborate with teams and cross-functional groups. Technical Proficiency: Proficiency in Microsoft Office and project management tools.

$20/hr We want to radically improve how we humans communicate with each other. Our first step at Ava is to empower 450M deaf and hard-of-hearing people to live in a fully accessible world. Every day, millions of people are excluded from conversations because they cannot hear what others say well. Our CEO Thibault grew up in a Deaf family & witnessed firsthand how the world was not accessible for them. Together with our CTO Skinner - deaf since age 2 - Thibault co-founded Ava to make live captioning of conversations as easy as turning on captions on TV. Our small but fast-growing team has reinvented AI-based speech recognition technology to be in service of people who need it the most. We dream of a 24/7 accessible world, without any communication barrier. Job Description Calling All Prospective Scribes For Ava Echo! Note: Please leave a note if you have experience with deaf accents so we can expedite & stage your application. Our Scribe Team is currently scouting talent for our upcoming service, "Ava Echo." Learn more below! "Echo" aims to serve all users in the Deaf Community Scribes work remotely, alongside AI-generated text, to correct captions for Deaf & Hard of Hearing (DHH) users in real-time. Our pilot project, Echo , will focus specifically on correcting text for DHH users with Deaf Accents. Qualifications For Echo Scribes, applicants: -Should be a CODA (strongly preferred) or have experience with spoken deaf accents -Must have a strong, demonstrated capacity to comprehend various spoken accents in English -Preferably have experience with ASL or various deaf dialects -Preferably have experience in the helping professions with proximity to DHH community *Please only apply if you possess the qualifications above Scribes at Ava: - Work from home 5-15 hrs/week, 1h-2h sessions at a time, primarily ~6AM-6PM PST - Are always on-time for our missions and are quite communicative & reactive - Are flexible and truly excited to be making the world a better place You could join the Scribe team if: 1) You type quickly and accurately on your keyboard. (Test how many wpm you type here: ****************************************** 2) You are savvy with technology and familiar using computers. 3) You have worked remotely before (6+ months), have a good Wifi connection and a quiet workspace 4) You are used to proactive and clear communication with people 5) You are a reliable person: if you commit to a time to Scribe, a deaf/hard-of-hearing Ava user counts on you! We will consider you priority if: A) You have experience in the following: transcription of audio, translation, subtitling, proofreading, captioning. B) Are happy to train ~4 hours to become a Scribe, to start and are happy to begin training with a few hours a week. So make sure to mention this along with your qualifications! Additional Information Interested? Please include the answers to the following questions in your cover letter with your application. What's the best word per minute (wpm) and accuracy percentage you scored on this typing test (3 tries max)? ***************************************** Are you available Mon-Fri 6AM-6PM PST? How many hours would you be available to work with us next week? Have you ever worked remotely for 6-months or more? How did you like it? Have you ever done transcription work before? If so, for what company and for how long? Write 10 adjectives that best describe you socially and professionally. What's the latest book you've read and your favorite thing about it? What's your favorite digital tool and why? Roughly how many meetings have you had to reschedule in the last 3 months? (We're not at 0 ourselves :)) Why are you interested in working for Ava? How did you hear about us? (article, friend, job site, etc.) All your information will be kept confidential according to EEO guidelines. *Note: Please read the listing thoroughly & answer all the questions listed. Applications without answers will be automatically rejected.

Job Description Job Title: Workday Adoption Enablement Change Consultant (Contract) Contract Duration: Now - October 19, 2026 (strong possibility of extension) Rate: $60-$70/hour (W-2 only) Employment Type: W-2 (U.S. Citizens only - no visa sponsorships) Position Summary: We are seeking a Workday Adoption Enablement Change Consultant to support user adoption and engagement for Workday across HR functions including time tracking, payroll, and performance management. This individual will focus on supporting end users, developing change enablement tools, and contributing to process optimization within the HR systems landscape. This is a hybrid role based in either Columbus, OH (Arena District) or Merrillville, IN, requiring on-site presence Tuesday through Thursday. Key Responsibilities: Create and manage a comprehensive End User Adoption Action Plan to boost engagement and address adoption gaps. Host weekly Office Hours sessions to provide real-time user support. Maintain and update User Guides, Knowledge Base articles, and FAQs. Provide status updates to project and HR leadership on adoption metrics, enablement efforts, and support activities. Support training, communication, and onboarding initiatives related to Workday Time Tracking, Payroll, and Performance Management modules. Assist HR teams with troubleshooting, configuration understanding, and workflow optimization. Collaborate with IT and HR stakeholders to identify system improvements and promote self-service capabilities. Support integration troubleshooting and ensure seamless data flow between Workday and other HR systems. Provide actionable reporting and data analysis to inform adoption strategy and user engagement efforts. Qualifications: Proven experience supporting Workday implementations, with a focus on user adoption and enablement. Ability to quickly learn and understand Workday configurations and workflows. Strong communication and problem-solving skills to assist non-technical end users. Knowledge of change management principles and experience applying them in HRIS implementations. Strong organizational skills and a proactive approach to user support and issue resolution. Familiarity with HR processes, including payroll, time tracking, and performance management. Required Deliverables: End User Adoption Action Plan Office Hours Schedule Updated User Guides & Knowledge Base Frequently Asked Questions (FAQs) Project Status Updates Additional Requirements: Candidate must be located within the NiSource geographic footprint and able to report onsite to Columbus (Arena Office) or Merrillville, IN three days per week (Tues-Thurs).

Job Description Job Title: Informatica Integration Consultant (Part-Time, Ad Hoc) Rate: $60-$70/hour Contract Length: ~40 hours total (with potential for additional support) We are seeking an experienced Informatica Integration Consultant to provide part-time, ad hoc support for a client's internal team. A primary objective of this engagement is to support a CMS program involving credit card and e-commerce payment integrations, where Informatica is being used to manage and move transactional data between systems. The consultant will focus on debugging, tuning, and enhancing Informatica workflows, particularly those supporting CMS, payment processing, and downstream reporting or operational systems. While Salesforce experience is a plus, the greatest value lies in deep Informatica expertise combined with experience supporting e-commerce, payment processing, and transactional data integrations. Familiarity with Sage 500 ERP is a strong bonus, but not a core requirement. This is an ideal opportunity for someone who enjoys flexible engagements, hands-on problem solving, and advising internal teams on complex integration challenges. Key Responsibilities Provide on-demand technical support for Informatica workflows, with a strong focus on debugging, performance optimization, and data reliability Support CMS-related integration work, including credit card and e-commerce payment data flows Assist with diagnosing and resolving issues related to transactional data movement, transformations, and system handoffs Support and coach internal staff on integration best practices related to CMS, payment processing, and adjacent systems Assist in developing, validating, and stabilizing data flows between Informatica and connected platforms (CMS, payment gateways, Salesforce, Sage 500 ERP, etc.) Troubleshoot data quality, latency, reconciliation, and error-handling issues Provide advisory input to improve the scalability, reliability, and maintainability of integration components Document findings, recommendations, and solutions for repeatable use by internal teams Preferred Qualifications 5+ years of hands-on experience with Informatica IICS Proven ability to debug and optimize ETL workflows in real-time or near-real-time environments Experience supporting e-commerce platforms, CMS integrations, or payment/credit card processing workflows Familiarity with Salesforce integrations or CRM data flows is a plus Experience working with Sage 500 ERP is highly desirable but not required Strong understanding of data movement, transformation logic, and system-to-system integrations Ability to work independently while collaborating effectively with remote teams Strong documentation, communication, and advisory skills U.S.-based only. No visa sponsorships or C2C accepted

Job Title: Program Engagement Lead Rate: $100-$110/hour Contract Duration: 6 months (strong possibility of extension) Contract Type: W-2 Only (U.S. Citizens - No visa sponsorships) Position Summary We are seeking a dynamic and personable Program Engagement Lead to design, manage, and execute engagement strategies for a large-scale, multi-year initiative in the utilities sector. This individual will lead efforts to foster connection, learning, visibility, and recognition across a diverse stakeholder base through innovative communications, training experiences, and culture-building events. The ideal candidate will have a strong background in internal communications, change management, or employee engagement, and will bring a positive, high-energy presence to everything they do-including facilitating town halls, MCing events, and creating engaging content. Experience in the utilities industry is a plus, and comfort with SharePoint design and light development is essential. Key Responsibilities Lead and execute engagement strategies for a high-visibility enterprise program, driving connection and excitement across stakeholders. Plan and facilitate monthly Town Halls, including speaker coordination, content creation, and live MCing. Develop and manage a program-wide recognition program, celebrating team and individual accomplishments. Launch and manage a learning series, such as Lunch & Learns, formal training events, and peer-sharing opportunities. Design and analyze feedback surveys to capture sentiment and identify engagement gaps. Coordinate and host fun events that enhance team culture and morale. Support front-line coaching initiatives to reinforce adoption and connection to the program's mission. Build and manage a SharePoint site that serves as the central hub for engagement-adding widgets, visuals, and interactive content. Maintain high-quality branding, storytelling, and visual design throughout all engagement deliverables. Collaborate closely with change management, training, and communications teams to align engagement efforts. Required Qualifications 7+ years of experience in employee engagement, communications, or change management. Strong facilitation and presentation skills, including experience MCing live and virtual events. Proficient in SharePoint, with ability to build and manage engaging content (widgets, visuals, layout). Proven ability to build programs that connect with a wide range of employees-from front-line staff to executives. Exceptional verbal and written communication skills. High-energy, positive, and creative personality with a passion for bringing people together. Willingness to travel occasionally (as needed for events or key meetings). Utilities or infrastructure experience preferred. Bachelor's degree in Communications, Organizational Development, HR, or a related field.

About the Team The Business Development Representative is a critical component of our go-to-market pipeline strategy and presents an outstanding opportunity to learn fundamental sales skills in preparation for an exciting career in software sales. We work extremely hard, but also prioritize our fun, collaborative and well-balanced culture. As a rapidly growing company, opportunities for internal growth and career development are plentiful! About the Role The LATAM Business Development Representative (Portuguese speaking) is an ambitious and organized professional who loves working with prospective customers and bringing in sales leads in with our Brazilian customers in the LATAM region. The LATAM BDR (Portuguese-speaking) will play a critical role in the sales cycle and will often be the first contact that a prospective customer has with Miro. Miro has a large customer base in Brazil and this BDR's regional/cultural experience will be extremely impactful. Whether interacting on the phone, through email, or some other medium, the LATAM BDR will make a positive impression of Miro by being responsible for the first portion of a prospect's sales journey. You must be based in São Paulo. Our goal is to create great customer experiences for our Brazilian customer base by being Miro product experts and consulting with customers to identify their needs and pain points. What you'll do Partner with our LATAM sales team to help generate meetings and sales pipeline Profile accounts to help define appropriate expansion strategies Reach out to new trials/users within our Brazilian customer base to drive more revenue Work with marketing on executing campaigns and events You will master the art of discovery, and inspire new use cases where Miro can solve our customer's challenges. Be a key component in ensuring we have accurate data in our CRM to drive the strategy for our future growth Use a variety of methods (Email, phone, social media) to engage prospects, users and decision maker What you'll need Bachelors or Masters degree from a university Proficient/fluent in Portuguese Experience in a fast-paced, dynamic environment 1+ years of experience in sales, preferably in SaaS Excellent verbal and written communication skills You have the ability to grow rapport and relationships with potential clients You have a great attitude that can maneuver through ambiguity and ability to work and collaborate with a growing team You are curious: always looking for an opportunity to learn, grow and give/receive feedback You are a results-oriented individual who is excited by the prospect of fueling the continued growth and success of Miro by growing our sales pipeline. You have a “can do” attitude and are relentless in pursuing goals and solving problem What's in it for you 401k matching + Competitive equity package Excellent Medical, Dental and Vision health benefits Fertility & Family Forming Benefits Flexible time off Wellbeing benefit and WFH equipment allowance Annual learning and development allowance to grow your skills and career Up to $2,000 of charitable donation matches each year About Miro Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world. We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you! Check out more about life at Miro: Youtube: *********************************** Blog: ****************************************** Instagram: ********************************* At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro's mission - Empower teams to create the next big thing - is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in , and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences. Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.

Job Title: Senior Disaster Recovery Technical Analyst Duration: 01/27/2025 - 1/26/2026 (Contract to Hire) Rate: $50 - $58.50/hour Contract Type: W-2 only, no visa sponsorships or subcontracting Scope of Service: The Senior Disaster Recovery Technical Analyst will be responsible for supporting and enhancing the disaster recovery (DR) program to ensure business continuity in the event of a disaster. The role includes planning, designing, implementing, and testing disaster recovery solutions to safeguard critical systems. The Analyst will assess the current infrastructure, recommend improvements, and manage testing exercises to ensure efficient recovery of IT systems. In addition, the role will involve providing expert guidance on disaster recovery methodologies, maintaining accurate documentation, and contributing to continuous improvement initiatives to strengthen DR processes and solutions. Role, Responsibilities & Deliverables: • Responsible for managing all activities related to disaster recovery program, to ensure that Client is able to recover their systems in the event of a disaster and perform DR testing exercises both on-premises and CoLo facilities • Planning, design, documentation and testing of disaster recovery solutions to meet business or technology requirements. • Evaluation of existing technology solutions to determine fit for purpose for the new business or technology requirements. Recommendation of technology alternatives. • Provide technical guidance and expertise in disaster recovery methodologies, including backup and recovery solutions, data replication, failover/failback procedures, and recovery testing. • Lead the planning, execution, and delivery of IT disaster recovery projects, including risk assessments, impact analyses, and recovery plan development. • Maintain accurate documentation of disaster recovery plans, procedures, and test results. Prepare and present reports to senior management and stakeholders on the status of disaster recovery initiatives. • Drive continuous improvement initiatives to enhance the effectiveness and efficiency of IT disaster recovery processes and technologies. Required Qualifications: • 5-7 years' experience in infrastructure services or infrastructure analysis, deployment and support • Thorough understanding of disaster recovery methodologies, including backup and recovery solutions, data replication, failover/failback procedures, and recovery testing. • Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager • Expert-level knowledge of IT infrastructure components, trends and best practices • Knowledge of ITIL processes and metrics

Job Title: Junior Cybersecurity Project Manager Rate: $50 - $55/hr (W2 only) Duration: 1-Year Contract to Hire Work Authorization: Must be authorized to work in the U.S. (No C2C, no sponsorship, no F1/OPT) Position Overview: We are seeking a Junior Cybersecurity Project Manager to support key cybersecurity initiatives across a dynamic and collaborative IT environment. This role will be responsible for managing cross-functional cybersecurity projects using Agile and Waterfall methodologies. The ideal candidate will have experience delivering complex IT/business projects and aligning cybersecurity solutions with business objectives, while fostering a culture of communication, efficiency, and secure project delivery. Responsibilities: Lead full project lifecycles using Agile, Waterfall, or Iterative methods. Create and manage project documentation including charters, status reports, deployment plans, stakeholder assessments, and technical documentation. Facilitate collaboration across cybersecurity, IT, and business functions. Coordinate with executive sponsors and business owners to ensure alignment of project goals and execution strategies. Track progress, manage risks/issues/dependencies, and provide accurate reporting to stakeholders. Support change management and adoption strategies for new cybersecurity tools or frameworks. Monitor project budgets, forecasts, and capital/O&M expenditures. Assist in vendor progress management and SOW execution where applicable. Promote project standards, best practices, and compliance with internal governance. Optional: Support policy and standards management, Archer GRC platform, and security risk/compliance assessments if experienced. Required Qualifications: 3+ years of experience in project management within IT and/or cybersecurity environments. Experience managing large, complex projects involving internal and external stakeholders and cost structures. Strong understanding of project management methodologies: Agile, Waterfall, SDLC. Excellent communication and relationship-building skills with stakeholders at all levels. Experience with project cost management and capacity/resource planning. Proficient in tools such as ServiceNow, Jira, Microsoft Project, and Power BI. Bachelor's Degree in Computer Science, MIS, Engineering, or related field - or equivalent work experience. 4 hours of PMM (Project Management Methodology) training prior to start and 20 hours of ongoing professional training per year. Preferred Qualifications: Project Management Professional (PMP) certification. Agile certifications such as PSM (Professional Scrum Master) or PSPO. ITIL v3 or v4 certification. Familiarity with the energy/utilities industry is a plus. Experience with Archer GRC tool or cybersecurity policy/standards management is a plus. Key Competencies: Cybersecurity project planning and delivery Agile and Waterfall project execution Business process analysis and change management Financial tracking and budgeting (capital and O&M) Effective communication and stakeholder engagement Technical documentation and compliance awareness

Job Description Job Title: Business Analyst - SAP Work and Asset Management Implementation Location: Preference given to candidates in Ohio, Indiana, Kentucky, Maryland, Pennsylvania, or Virginia Hybrid: Yes, biweekly travel to Columbus, OH, and Merrillville, IN (or 2 days onsite for local candidates) Period: 04/01/2025 - 09/31/2025 (potential contract-to-hire) Hours/Week: 40 hours Rate: $75 - $80/hour Contract Type: W-2 only, no visa sponsorships or subcontracting Scope of Services: The Business Analyst will play a pivotal role in ensuring the successful implementation of SAP within the Work and Asset Management program. This role will focus on collaborating with stakeholders to gather and analyze business requirements, ensuring that SAP configurations meet organizational needs. The Business Analyst will support process improvement initiatives, help define system requirements, and work with both business and technical teams to ensure the effective implementation and utilization of the SAP system. This role will require a deep understanding of business processes, system integrations, and the Waterfall methodology to manage the lifecycle of requirements from analysis to implementation. Role, Responsibilities & Deliverables: Requirements Gathering & Documentation: Conduct detailed business process analysis, gathering and documenting business requirements from key stakeholders to ensure the SAP solution aligns with organizational needs. Process Mapping: Assist in mapping existing business processes and identifying areas for improvement through SAP implementation. Create "as-is" and "to-be" process flows, ensuring alignment with project goals. System Requirements Specification: Develop detailed system requirements documentation, working with technical teams to ensure accurate system configurations and functionality. Stakeholder Engagement: Engage with cross-functional stakeholders to ensure continuous alignment of business objectives and SAP system functionalities. Act as the liaison between business users and technical teams. Testing & Validation: Collaborate with testing teams to develop test cases and perform user acceptance testing (UAT) to ensure the SAP solution meets business needs. Address any gaps or issues identified during testing. Change Management Support: Work with the change management team to identify areas of process change, support training efforts, and help facilitate the adoption of the new SAP system across business units. Reporting & Communication: Provide regular updates to project leadership on business requirements progress, issues, and risks. Ensure clear communication of business needs to technical teams and vice versa. Post-Implementation Support: Provide support during the SAP system rollout, assisting with post-implementation activities, user support, and gathering feedback for system improvements. Required Experience: Experience: Minimum of 5-7 years in business analysis, particularly in enterprise resource planning (ERP) systems such as SAP. SAP Experience: Experience in SAP system implementations, particularly in Work and Asset Management or related modules. Understanding of SAP functionality and configuration is highly preferred. Business Process Analysis: Proven experience in analyzing business processes, gathering requirements, and documenting system specifications. Waterfall Methodology: Experience managing business analysis activities using the Waterfall methodology. Cross-Functional Collaboration: Strong experience working with IT, business teams, and third-party vendors to ensure alignment and success of system implementations. Utilities Experience: Familiarity with the utilities industry, particularly in Work and Asset Management, is a plus. Key Skills: Business Process Mapping: Ability to document current and future-state business processes and identify areas for improvement through system integration. Requirements Gathering: Expertise in gathering, documenting, and managing business requirements, ensuring they align with project goals. Stakeholder Management: Ability to work with and influence cross-functional teams and stakeholders at all levels of the organization. Testing & Validation: Strong understanding of creating test cases, conducting UAT, and ensuring business requirements are met. Problem Solving: Strong analytical and problem-solving skills to identify and resolve issues within system requirements and processes. Communication Skills: Excellent written and verbal communication skills to clearly articulate requirements, risks, and solutions to stakeholders. Project Management Support: Ability to support project management efforts, tracking progress, and ensuring deliverables meet project timelines and scope. Education & Certifications: Education: Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field. Certifications: SAP Certification in relevant module(s) preferred. Additional Certifications: Project Management Professional (PMP), Business Analysis (CBAP), or Agile certifications are a plus. Relevant Experience: Experience with business process reengineering, ERP implementations, or data integration projects is an advantage.

Job Title: Customer Care Center Trainer Duration: 1-Year Contract (Temp-to-Hire) Pay Rate: $29.00 - $40.00/hr (W2 only) Work Authorization: Must be authorized to work in the U.S. - No C2C or sponsorship Position Overview We are seeking an experienced Customer Care Center Trainer to deliver engaging in-person, virtual, and e-learning training to both new hires and existing staff within the Customer Care Center (CCC). This role supports the growth and development of Customer Care Center Management, Operations Support, and Customer Service Representatives by delivering training on call management skills, business processes, technology enhancements, customer information systems (CIS/DIS), and regulatory procedures. The Trainer will be responsible for evaluating trainee readiness, providing coaching, and ensuring a smooth transition from training to production. This is a dynamic role for someone passionate about instructional excellence, employee development, and fostering a culture of continuous learning. Key Responsibilities Deliver structured training programs for Customer Care Center staff across multiple formats (classroom, virtual, e-learning). Provide onboarding training for new hires and ongoing training for existing staff, ensuring alignment with business processes and standards. Monitor, track, and report trainee performance, including test scores, attendance, and behavioral observations. Conduct one-on-one coaching sessions, assessments, and on-the-job training activities. Collaborate with management, Quality Assurance, and Operations Support teams to identify training needs and implement solutions. Maintain accurate training records for all CCC employees. Continuously improve training programs using participant feedback and performance metrics. Support the development of job aids, call scripts, and process documentation. Manage classroom engagement, address distractions, and resolve technical issues during training sessions. Participate in training needs analysis to address performance gaps. Required Qualifications High School Diploma or equivalent. Minimum 3 years of training or facilitation experience. Strong verbal, written, and interpersonal communication skills. Proficiency with Microsoft Office Suite (PowerPoint, Excel, Word) and Teams. Knowledge of adult learning and behavior change methods. Ability to prioritize, multitask, and meet deadlines in a fast-paced environment. Strong problem-solving skills with the ability to recommend and implement training solutions. Ability to travel as needed. Preferred Qualifications Bachelor's degree in Communications or related field. Course design and development experience. Familiarity with e-learning software such as Adobe Captivate. Professional training certification.

About the Team The Enterprise team is a critical component of our go-to-market strategy as we look to innovate the Miro journey for customers by increasing focus and sales support earlier in the sales cycle. You will join a highly motivated, upbeat sales team that takes pride in nurturing existing relationships, finding new customers, running strategic sales cycles, and delivering the Miro value proposition to a wide base of accounts across various industries. We are a fast-growing company with plenty of opportunities for career growth for people who excel in a fast-paced environment. About the Role As an Enterprise Account Executive, you will focus on annual and quarterly deal cycles, closing both net-net customers and expanding/renewing existing customers. Key responsibilities include: landing net-new customers to Miro, managing the Miro footprint and growth at our install base, building relationships with key stakeholders, and selling the value of Miro. You'll work collaboratively with our CS, SE, and Marketing/events teams. You will join a highly motivated, upbeat sales team that takes pride in nurturing existing relationships, finding new customers, running strategic sales cycles, and delivering the Miro value proposition to a wide base of accounts across various industries. We are a fast-growing company with plenty of opportunities for career growth for people who excel in a fast-paced environment. ***Please note: We are open to remote candidates based in or around the following locations: California, New York, Boston, D.C., Pennsylvania, and/or Chicago. What you'll do Prospect, Develop, close, and retain new and existing customers on our Miro Platform Manage a small, strategic book of Named accounts Reach out to new trials/users within customers to expand use cases and drive more revenue Work with Marketing and the SDR team on executing campaigns You will run effective discovery and demonstrations, partner with our customer success team to run success pilots Identify, Establish and Cultivate relationships with Senior Level Executives Forecast Pipeline Accurately and Achieve monthly/quarterly quotas Help Blueprint and Drive Best Practices across the sales organization What you'll need 5+ years of experience closing strategic enterprise level deals within SaaS sales. Bonus points for experience with 6-figure deals! Strong prospecting, territory & account planning, and team-selling experience Proven track record of exceeding sales quotas Command of Message and MEDDPICC experience with a solid level of comfortability to hit the ground running Experience in a fast-paced, dynamic environment Excellent verbal and written communication skills Analytical thinking skills and leverage data to make informed decisions Curious mindset: always looking for opportunities to learn, grow, and give/receive feedback Results-oriented: excited by the prospect of fueling the continued growth and success of Miro by growing our sales pipeline “Can-do” attitude and relentless in pursuing goals and solving problems What's in it for you 401k matching + Competitive equity package Excellent Medical, Dental and Vision health benefits Fertility & Family Forming Benefits Flexible time off Lunch, snacks and drinks provided in the office Wellbeing benefit and WFH equipment allowance Annual learning and development allowance to grow your skills and career Up to $2,000 of charitable donation matches each year #LI- About Miro Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world. We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you! Check out more about life at Miro: Youtube: *********************************** Blog: ****************************************** Instagram: ********************************* At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro's mission - Empower teams to create the next big thing - is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in , and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences. Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.

Job Description Job Title: Communications Lead Remote: Yes, but with occasional travel to Columbus, OH and Merrillville, IN, approximately once a month. Period: 01/27/2025 - 12/31/2025 (strong likelihood of extension) Hours/Week: 40 hours Rate: $90 - $95/hour Contract Type: W-2 only, no visa sponsorships or subcontracting Scope of Services: The Communications Lead will be responsible for developing, implementing, and managing communication strategies to ensure the smooth execution of the Workday Time Tracking Implementation project. This role requires a high level of collaboration with various stakeholders, including project managers, HR, IT, and other departments, to ensure consistent, clear, and effective communication throughout the lifecycle of the project. The Communications Lead will provide proactive updates, manage change communications, and ensure all stakeholders are informed about the progress, risks, and upcoming milestones. Role, Responsibilities & Deliverables: 1. Communication Strategy Development Develop a comprehensive communications strategy for the Workday Time Tracking Implementation, aligning with project objectives and timelines. Identify key audiences, stakeholders, and messaging to ensure all parties are informed and aligned. 2. Stakeholder Communication Serve as the primary point of contact for communication-related needs during the project. Ensure that internal and external stakeholders (HR, payroll teams, IT, consultants, leadership) are regularly updated on project status, progress, and key milestones. Craft clear and concise communication for executive and operational updates, ensuring that technical details are communicated in a non-technical manner where needed. 3. Change Management and Engagement Work closely with the Change Management team to develop communication plans that support system changes and user adoption. Lead communication efforts for training schedules, new system features, and any potential disruptions during the implementation. Coordinate with the project team to create FAQs, job aids, and support materials for end users. 4. Risk and Issue Management Monitor communication channels for any emerging risks or concerns and escalate to leadership as necessary. Manage sensitive communications, particularly regarding any delays, changes to the project plan, or issues with the implementation. 5. Content Creation and Dissemination Develop communication materials, such as emails, newsletters, presentations, roadshow presentations, Leader and Employee guides, short video (overviews, benefits, testimonials) and reports to keep all stakeholders informed. Ensure all messaging is consistent, clear, and aligned with the project's objectives and timelines. 6. Feedback and Reporting Collect feedback from stakeholders about communication effectiveness and make adjustments to improve clarity, engagement, and responsiveness. Provide regular reports on communication effectiveness and track communication milestones against the overall project timeline. Required Experience: Minimum of 5 years of experience in a communications role, preferably in large-scale HRIS or enterprise-level system implementations. Proven experience managing communication strategies and leading communications efforts for complex projects. Experience with Workday or other HRIS implementations is a plus. Strong understanding of change management principles and how they relate to communication planning. Demonstrated ability to work with cross-functional teams to drive alignment on messaging and project updates. Key Skills: Communication Skills: Excellent written and verbal communication skills, including the ability to craft messages for both technical and non-technical audiences. Stakeholder Management: Strong ability to manage and coordinate with diverse stakeholder groups, ensuring all voices are heard and all needs are met. Change Management: Knowledge of change management processes and how communications play a vital role in successful system adoption. Project Management: Familiarity with project management methodologies (Agile or Waterfall), ensuring communications align with project goals and timelines. Problem Solving: Ability to proactively address communication challenges and resolve issues quickly and effectively. Education & Certifications: Bachelor's degree in Communications, Public Relations, Business, or a related field. Project Management Professional (PMP) certification or similar certification is a plus. Experience with Workday, HRIS, or other enterprise software communications is preferred.

$20/hr We want to radically improve how we humans communicate with each other. Our first step at Ava is to empower 450M deaf and hard-of-hearing people to live in a fully accessible world. Every day, millions of people are excluded from conversations because they cannot hear what others say well. Our CEO Thibault grew up in a Deaf family & witnessed firsthand how the world was not accessible for them. Together with our CTO Skinner - deaf since age 2 - Thibault co-founded Ava to make live captioning of conversations as easy as turning on captions on TV. Our small but fast-growing team has reinvented AI-based speech recognition technology to be in service of people who need it the most. We dream of a 24/7 accessible world, without any communication barrier. Job Description Calling All Prospective Scribes For Ava Echo! Note: Please leave a note if you have experience with deaf accents so we can expedite & stage your application. Our Scribe Team is currently scouting talent for our upcoming service, "Ava Echo." Learn more below! "Echo" aims to serve all users in the Deaf Community Scribes work remotely, alongside AI-generated text, to correct captions for Deaf & Hard of Hearing (DHH) users in real-time. Our pilot project, Echo , will focus specifically on correcting text for DHH users with Deaf Accents. Qualifications For Echo Scribes, applicants: - Should be a CODA (strongly preferred) or have experience with spoken deaf accents - Must have a strong, demonstrated capacity to comprehend various spoken accents in English -Preferably have experience with ASL or various deaf dialects -Preferably have experience in the helping professions with proximity to DHH community * Please only apply if you possess the qualifications above Scribes at Ava: - Work from home 5-15 hrs/week , 1h-2h sessions at a time, primarily ~6AM-6PM PST - Are always on-time for our missions and are quite communicative & reactive - Are flexible and truly excited to be making the world a better place You could join the Scribe team if: 1) You type quickly and accurately on your keyboard . (Test how many wpm you type here: ****************************************** 2) You are savvy with technology and familiar using computers. 3) You have worked remotely before (6+ months), have a good Wifi connection and a quiet workspace 4) You are used to proactive and clear communication with people 5) You are a reliable person : if you commit to a time to Scribe, a deaf/hard-of-hearing Ava user counts on you! We will consider you priority if: A) You have experience in the following: transcription of audio, translation, subtitling, proofreading, captioning. B) Are happy to train ~4 hours to become a Scribe, to start and are happy to begin training with a few hours a week. So make sure to mention this along with your qualifications! Additional Information Interested? Please include the answers to the following questions in your cover letter with your application. What's the best word per minute (wpm) and accuracy percentage you scored on this typing test (3 tries max)? ***************************************** Are you available Mon-Fri 6AM-6PM PST? How many hours would you be available to work with us next week? Have you ever worked remotely for 6-months or more? How did you like it? Have you ever done transcription work before? If so, for what company and for how long? Write 10 adjectives that best describe you socially and professionally. What's the latest book you've read and your favorite thing about it? What's your favorite digital tool and why? Roughly how many meetings have you had to reschedule in the last 3 months? (We're not at 0 ourselves :)) Why are you interested in working for Ava? How did you hear about us? (article, friend, job site, etc.) All your information will be kept confidential according to EEO guidelines. * Note: Please read the listing thoroughly & answer all the questions listed. Applications without answers will be automatically rejected.

Job Description Job Title: Project Coordinator Period: 10/07/2024 - 9/16/2025 - possibility for extensions: business needs and candidate performance Hours/Week: 40 hours Rate: $24 -$26/hr Contract Type: W-2 Scope of Services: We are seeking a highly organized and detail-oriented Project Coordinator. The Project Coordinator will be responsible for supporting the planning, execution, and completion of various projects within our organization. This role requires excellent communication skills, the ability to manage multiple tasks simultaneously, and a proactive approach to problem-solving. The candidate will work closely with the Project Manager to ensure project deliverables are met on time and within budget. Key Responsibilities: Assist in the development and implementation of project plans. Coordinate project activities, resources, and information. Monitor project progress and handle any issues that arise. Act as the point of contact and communicate project status to all participants. Work with the Project Manager to eliminate blockers. Create and maintain comprehensive project documentation, plans, and reports. Ensure all projects are delivered on time, within scope, and within budget. Education & Experience: Required: Bachelor's degree in Business Administration, Management, or a related field. Proven work experience as a Project Coordinator or similar role. Strong working knowledge of Microsoft Office and project management software (e.g., MS Project). Excellent communication and organizational skills. Ability to work effectively both independently and as part of a team. Strong problem-solving skills and attention to detail. Preferred: 3-5 years of experience in the nutrition science field. Competencies: Organizational Skills: Excellent organizational ability to keep track of multiple project tasks and deadlines. Communication Skills: Strong verbal and written communication for liaising with stakeholders. Time Management: Capable of managing multiple priorities and delivering on time. Problem-Solving: Proactive in addressing and resolving project issues. Teamwork: Ability to collaborate with teams and cross-functional groups. Technical Proficiency: Proficiency in Microsoft Office and project management tools.

Job Title: IT Support Specialist - Connectivity Support Location: Primarily Remote - Some travel to sites as needed - Must be local to Detroit, MI or Indianapolis, IN Period: 09/09/2024 to 04/26/2025 - potential for extension Hours/Week: 40 hours (Hours over 40 will be paid at Time and a Half) Rate: $35 - $40/hr Contract Type: W2 only Scope of Services: The IT Support Specialist - Connectivity Support position will perform duties virtually and onsite at customer locations to support the implementation of POC Link cloud server and perform software upgrades with our ID NOW™ instrumentation. Instrumentation may be deployed in hospitals, laboratories, clinics, schools, long-term care facilities, pharmacies, and other clinical and non-clinical settings. Support will include utilization and advising customers on the intended use and the business impact of adoption or integration of POC Link, as well as answering questions and sharing best practices on use of solutions in various settings. Ability to perform preliminary troubleshooting is also required as part of this role. Position will monitor and report customer practices and testing locations as well as report key learnings. Tracking of customer testing locations and tracking installation status is also required. Role, Responsibilities, and Deliverables: Monitor e-mail, web and phone intake channels to respond to customer inquiries Answer product related questions including implementation and troubleshooting Capture of data for customer interactions and performed tasks in customer relationship management (CRM) system Identify needs which require further consultation with customer; escalating complex questions and issues to the Technical Services or Technical Consultant and Management teams as required Education & Experience: Associates degree in IT-related fields Minimum of 3 years of experience Competent in computer operation including Microsoft Teams, Word, Excel, PowerPoint, and Outlook in addition to PDF files Competent in cloud network and server utilization practices Proficient in cybersecurity practices Familiar with common firewall resolution practices Competent in routers, switches, ethernet ports, and Wi-Fi bridges configuration Familiar and understands most routing protocols with WAN/LAN networks and TCP/ICP Infrastructure Ability to work with a diverse team on multiple tasks as an individual contributor in a fast-paced, changing environment is critical Ability to leverage and/or engage others to accomplish tasks and projects Multitasks, prioritizes and meets deadlines in a timely manner General understanding of sales, customer service and consulting functions Strong organizational and follow up skills Excellent verbal and written communication skills and attention to detail Demonstrated ability to carry out assignments with minimal guidance in an accurate, dependable manner Familiarity with Salesforce CRM Previous experience in medical facilities, with customer facing support

Job Description Job Title: Senior Disaster Recovery Technical Analyst Duration: 01/27/2025 - 1/26/2026 (Contract to Hire) Rate: $50 - $58.50/hour Contract Type: W-2 only, no visa sponsorships or subcontracting Scope of Service: The Senior Disaster Recovery Technical Analyst will be responsible for supporting and enhancing the disaster recovery (DR) program to ensure business continuity in the event of a disaster. The role includes planning, designing, implementing, and testing disaster recovery solutions to safeguard critical systems. The Analyst will assess the current infrastructure, recommend improvements, and manage testing exercises to ensure efficient recovery of IT systems. In addition, the role will involve providing expert guidance on disaster recovery methodologies, maintaining accurate documentation, and contributing to continuous improvement initiatives to strengthen DR processes and solutions. Role, Responsibilities & Deliverables: • Responsible for managing all activities related to disaster recovery program, to ensure that Client is able to recover their systems in the event of a disaster and perform DR testing exercises both on-premises and CoLo facilities • Planning, design, documentation and testing of disaster recovery solutions to meet business or technology requirements. • Evaluation of existing technology solutions to determine fit for purpose for the new business or technology requirements. Recommendation of technology alternatives. • Provide technical guidance and expertise in disaster recovery methodologies, including backup and recovery solutions, data replication, failover/failback procedures, and recovery testing. • Lead the planning, execution, and delivery of IT disaster recovery projects, including risk assessments, impact analyses, and recovery plan development. • Maintain accurate documentation of disaster recovery plans, procedures, and test results. Prepare and present reports to senior management and stakeholders on the status of disaster recovery initiatives. • Drive continuous improvement initiatives to enhance the effectiveness and efficiency of IT disaster recovery processes and technologies. Required Qualifications: • 5-7 years' experience in infrastructure services or infrastructure analysis, deployment and support • Thorough understanding of disaster recovery methodologies, including backup and recovery solutions, data replication, failover/failback procedures, and recovery testing. • Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager • Expert-level knowledge of IT infrastructure components, trends and best practices • Knowledge of ITIL processes and metrics