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Customer Service Representative jobs at Morrie's Auto Group - 232 jobs

  • Customer Service Representative - Morrie's Auto Group

    Morrie's Auto Group 4.0company rating

    Customer service representative job at Morrie's Auto Group

    About Us: Morrie's Auto Group is one of the fastest growing privately-owned dealership groups in the Midwest. We have a comprehensive portfolio of OEM brands, and many stores across Minnesota, Wisconsin, and Michigan. As a leading auto retailer, we strive to be the preferred and trusted provider for our team members and customers, and we are committed to growing and training our career-oriented employees into management roles within the company. Move Your Career Forward, apply now. Roles & Responsibilities: • Answer incoming phone calls • Responding to emails, chats and internet leads • Schedule service appointments • Assist in answering customer inquiries What Morrie's Offers: • Industry-leading 401(k) and Roth IRA programs with competitive company match • Full medical, dental, and vision coverage* • PTO accrual starting at 2 weeks* • Free life insurance* and identity protection • AD&D, short- and long-term disability coverage, and voluntary life insurance* • Flexible spending plans* • Clean, well-maintained, multi-million-dollar work environments • Exciting opportunities for management advancement within the company *Full-time benefit What You Offer: • Excellent written and verbal communication • Highly motivated and self-sufficient • Strong attention to detail • Team player attitude • Prompt and courteous • Ability to quickly build rapport with customers • Must be able to work flexible hours including early evenings and every other Saturday • Must have reliable transportation to and from work We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Qualifications Sign-On Bonus: Morrie's offers a competitive sign-on bonus of $500 for newly hired customer service representatives! Submit your application today to learn more!
    $32k-40k yearly est. 15d ago
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  • Student: Central Services Customer Service Assistant, Academic Year 2025-26

    Augsburg University 4.1company rating

    Minneapolis, MN jobs

    Augsburg University is committed to helping our student explore their vocation. As a University with a calling, we welcome the unique gifts that each of our employees brings to our collective work, and we are committed to supporting our students as they seek to match those gifts with the needs of the University and our larger community. Student employment with Augsburg is more than a job - it is an opportunity for Augsburg students to gain meaningful work experience in a supportive setting that promotes professional growth, personal accountability, teamwork, collaboration and quality work that lives up to our mission of educating students to be informed citizens, thoughtful stewards, critical thinkers, and responsible leaders. Student employment is managed by Augsburg Human Resources in partnership with student supervisors from across campus. Job Description We are currently seeking a few enthusiastic and dependable part-time student customer service assistants to work Monday through Friday: Duties will include: Handling package pickup and drop-off in Shipping and Receiving for Augsburg community members. Checking packages in and out of Q-Track system, sometimes checking IDs for those picking up. Assisting with shipping and mailing customer requests, operating the cash register. Receiving incoming packages from vendors (FedEx, UPS, USPS, and Amazon). Packing and preparing outgoing packages. Metering and sealing envelopes, sending international, priority mail parcels. Delivering packages around campus in the afternoons. Organizing and cleaning workspace. Stocking and maintaining supplies for shipping, mailing, and the Copy Center. Answering phone calls. Lifting and moving packages, operating a pallet jack and cart for package deliveries to buildings. and office around campus. Using a desktop computer to assist customers and Central Services team. Work-study eligible students welcome. Compensation and Benefits Rate of Pay: $16.45/hour Minnesota Sick and Safe Time Not eligible for health insurance benefits Qualifications Ideal candidates will: possess an attention to detail and ability to follow-through on tasks. bring a positive attitude to work. have excellent organizational and communication skills. possess a willingness to learn systems and processes. solve problems, and ask for help when needed to assist customers. be dependable and reliable, and arrive on time when scheduled to work. Requirements: * Students must be currently enrolled or in the process of enrolling at Augsburg, and must have work-study as part of financial aid award, or be eligible international student. (If you have questions about your work-study eligibility, please consult your financial aid award, or contact Student Financial Services: ****************************). * Must be able to lift up to 50 pounds, and operate a cart and pallet jack. Additional Information All student applicants must attach the following for consideration: * Resume * Cover Letter (optional) Augsburg University is an Equal Opportunity employer. We are committed to providing equal employment opportunity to all applicants and employees regardless of their race, creed, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, transgender status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation to complete our application process, please contact the Human Resources department by phone at ************ or email at ***************. Human Resources is located at 20 Memorial Hall.
    $16.5 hourly 6d ago
  • Customer Service Representative, Student Transportation

    Chicago Public Schools 4.2company rating

    Chicago, IL jobs

    Chicago Public Schools (CPS) is a district on the rise, serving over 325,000 students in 500 schools and employing over 45,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each for success in college, career, and civic life. Aligned with our transformed philosophy, we are steadfastly focused on ensuring that the District provides resources equitably to support every student, every school, and every community. Six core values guide the work we do every day for our students - student-centered, whole child, equity, academic excellence, community partnership, and continuous learning. Each role in the district supports our vision that every student deserves a rigorous, joyful, and equitable learning experience. The Office of Student Transportation Services provides safe, timely, and cost-effective transportation for all eligible students in accordance with federal, state, and local laws, as well as city ordinances and Chicago Board of Education policies and procedures. Job Summary: Reporting to the Customer Service Team Lead, the Transportation Customer Service Rep will provide customer service support to parents, bus vendors, internal staff and the general public by providing and processing information regarding transportation-related inquiries and issues. This is a full-time, non-exempt] position that will be paid for time worked on an hourly basis. The Transportation Customer Service Rep will be held accountable for the following responsibilities: Duties % * Provide customer service support to parents, bus vendors, and the general public by telephone, electronically, and/or face-to-face related to transportation issues 50 * Respond promptly and professionally to inquiries; handle and resolve complaints; obtain and evaluate all relevant information to handle inquiries and complaints 20 * Maintain data accuracy in software databases 15 * Keep complete and accurate records of customer interactions and transactions; record details of inquiries, comments, and complaints; record details of actions taken 5 * Communicate and coordinate with internal departments 10 * Other duties as assigned In order to be successful and achieve the above responsibilities, the Transportation Customer Service Rep must possess the following qualifications: Education Required: * High school diploma or GED equivalent required * Bachelor's degree from an accredited college or university preferred Experience Required: * Transportation-related work experience preferred * ERP software experience (Oracle) preferred * Bilingual Spanish highly preferred Other Requirements: * Work beyond normal scheduled business hours as needed is required Knowledge, Skills, and Abilities: * Ability to successfully prioritize and complete competing tasks * Strong oral and written communications skills along with a high level of interpersonal skills in order to be able to work well with varying groups within and outside of CPS * Proficient with Microsoft Office suite and Google suite(Word, Excel, Power Point, and Google Sheets). * Ability to quickly learn and utilize ERP Software (E.g., Oracle) * Possess a strong sense of urgency in accomplishing goals and objectives with excellent organizational skills and the ability to adapt to changing priorities and deadlines. * Work well under pressure with the ability to diffuse tense situations while maintaining a professional demeanor * Possess strong attention to detail with the ability to analyze and interpret key information and maintain accurate recordkeeping. * General knowledge of disabilities listed within the Individuals with Disabilities Education Act * High standard of integrity and professional responsibility Benefits: Health & Wellness: Your Care, Your Choice CPS is committed to providing comprehensive health coverage to our employees and their eligible dependents. You'll have access to a variety of choices to best fit your needs: Medical Plan Options Pharmacy Dental Vision Behavioral Health & EAP Employee Wellness Program Financial Security: Planning for Today and Tomorrow We understand the importance of financial stability, which is why CPS offers strong retirement and savings options: Basic Life Insurance Life and Disability Insurance Pension Plans Supplemental Retirement Plans (403(b) and 457(b)) Flexible Spending Accounts (FSAs) Spot Pet Insurance Work-Life Balance: Supporting Your Personal and Professional Life CPS values the well-being of its employees and offers competitive paid time off policies: Paid Leave Sick Leave Vacation Days Parental Leaves Short-Term Disability Religious Holidays Leaves Reference the Chicago Public Schools: A Comprehensive Benefits Overview or the benefits handbook for comprehensive details. Conditions of Employment As a condition of employment with the Chicago Public Schools (CPS), employees are required to: Establish/Maintain Chicago Residency - Employees are required to live within the geographic boundaries of the City of Chicago within six months of their CPS hire date and maintain residency throughout their employment with the district. The Chicago residency requirement does not apply to temporary/part-time positions; however, all CPS employees must be residents of Illinois.
    $30k-36k yearly est. 6d ago
  • Customer Support Specialist

    Codehs 3.8company rating

    Chicago, IL jobs

    CodeHS is a comprehensive platform helping K-12 schools teach computer science. We provide curriculum, professional development, and a full software platform. CodeHS is used by millions of students and thousands of schools and districts around the US and the world. Mission The mission of CodeHS is to empower all students to meaningfully impact the future. We believe that in the 21st century, coding is a foundational skill, just like reading and writing. That's why we say: Read, Write, Code. Coding and computer science are essential skills for students to learn and schools to teach. About the role This is an in office position, which would require 5 days a week in the CodeHS Chicago office at 747 N LaSalle in River North. Must be authorized to work in the US. We are a distributed company. CodeHS is looking for a Customer Support Specialist to help support users of the CodeHS site. You will be responsible for interacting with leads and customers via email and chat, and managing support conversations. You will get a chance to work closely with educators and schools to facilitate teaching coding to students all over the world. This is a great role for recent graduates looking to break into edtech and build technical skills. Salary for this position is $56,500 annually. Responsibilities Handle support inquiries from users and customers of CodeHS Respond and manage chat from teachers who use CodeHS Work with teachers and administrators and users of CodeHS Have a deep understanding of the CodeHS product Manage a customer satisfaction score Learn the CodeHS curriculum and develop programming skills Periodically video call with customers Communicate customer needs and pain points to the rest of the CodeHS team Help manage external knowledge base and resources Requirements Passionate about improving access to quality education Strong written and verbal communication skills Extremely organized and detail oriented Interest in personally learning more about coding, prior experience a plus Teaching experience or working in the educational system a plus Prior support, edtech, or technical experience a plus You're a great fit for this position if you are passionate about improving education, being a great communicator, going the extra mile to solve problems creatively, and working on the forefront to use technology to improve education. This is an in office position, which would require 5 days a week in the CodeHS Chicago office at 747 N LaSalle in River North. Benefits: Health, dental, vision Equity 401k plan with 4% match Paid Parental leave Strong vacation policy (18 days off + 17 company holidays) Short term and long term disability Lunch provided some days in the Chicago office Cost of monthly CTA ride pass is covered $400 annual professional development stipend Company Values Encourage Teaching and Learning CodeHS is about providing excellent teaching and learning opportunities in computer science for students all over the world. We value creating fun, accessible and creative learning experiences for teachers, for students, and for team members at CodeHS. We believe that education-and specifically coding-within the formal K-12 system, the higher-education system, and beyond has the power to allow everyone to unlock their full potential. Create a Direct Positive Impact At CodeHS we value creating a direct positive social impact with our work. We work directly with students, teachers, schools and districts to implement computer science classes. Through building great curriculum, tools and resources to allow high schools to teach computer science, we can create a direct educational benefit to students to help explore the limitless world of computing. We believe that expanding access to computer science education will empower students to take an active role in creating the future. Make It Fun and Creative Bringing fun and creativity to every aspect of our work is a main focus for us at CodeHS. It starts with a fun, friendly and accessible curriculum, that allows students the opportunity to build creatively and engage in thoughtful problem solving. We also focus on developing a creative and fun environment to work in, and think that this allows us to bring novel approaches to challenging problems. Computing is about logic-but it's also about creativity-and we hope to share that excitement with teachers and students through CodeHS. Our Operating Practices Get the job done We figure out the real problem to be solved and take ownership over seeing it to completion. We help move things across the finish line. Bring context and big picture awareness We consider the projects we work on in their context and see how our projects impact the team, company, and the customer. Adaptable We adapt to changing needs across customers and the team, and make good plans but know that they can change as we get new information. Growth Mindset We're always looking to learn and improve, and we share that mindset with teachers and students. We're working to improve individually and as a team. Team player We help out our teammates and we're team players. We make decisions with a team first approach and strive to act in the best interest of the company as a whole. Constructive and solution oriented When approached with problems and roadblocks, we're constructive and solution oriented. We think through problems and tradeoffs, proactively finding solutions. Good vibes We bring positive energy whether in person or virtually to help contribute to making a positive work environment for everyone. Follow through We make sure to do what we say we are going to do for team members and for customers. We're proactive, dependable and reliable in the work that we do. CodeHS is an equal opportunity employer. CodeHS maintains a drug-free workplace
    $56.5k yearly 6d ago
  • Call Center Coordinator

    Chicago Public Schools 4.2company rating

    Chicago, IL jobs

    Chicago Public Schools (CPS) is a district on the rise, serving over 325,000 students in 500 schools and employing over 45,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each for success in college, career, and civic life. Aligned with our transformed philosophy, we are steadfastly focused on ensuring that the District provides resources equitably to support every student, every school, and every community. Six core values guide the work we do every day for our students - student-centered, whole child, equity, academic excellence, community partnership, and continuous learning. Each role in the district supports our vision that every student deserves a rigorous, joyful, and equitable learning experience. The Office for Students with Disabilities (OSD) works to support networks, schools, and families with all issues related to special education including instruction, interventions, and legal and compliance support. OSD provides the tools and resources to ensure that all students with disabilities receive a high-quality public education that prepares students for success. OSD supports networks, schools, and families with all issues related to special education, including instruction, interventions, and legal and compliance support. Job Summary: Reporting to the Chief of OSD, the Call Center Coordinator will respond to inbound customer inquiries; prioritizing the resolution or coordination of concerns related to OSD. The Call Center Coordinator will collaborate and engage with multiple departments to offer solutions to both parents and district employees regarding OSD. This is a full-time, non-exempt position that will be paid for time worked on an hourly basis. The Call Center Coordinator will be held accountable for the following responsibilities: * Effectively respond to inbound customer inquiries, prioritizing the resolution or coordination of concerns related to OSD Engage in cross-functional collaboration with multiple departments to offer solutions to both parents and district employees regarding OSD Track all customer interactions (calls, emails and service requests) using a customer service management (CSM) and other tracking tools Communicate key concerns and call trends to leadership to increase and improve the delivery of proactive resources and information for parents and school community Support Principals with information and timely resolution of all inquiries and requests for assistance Promote parent's empowerment, particularly in OSD matters, by providing high-quality services, accurate information, and timely resolution of all inquiries and requests for assistance Meet key performance measures related to call quality and other call center metrics and report system problems that may affect departmental standards Assist with the development of standard operating procedures Other duties as assigned In order to be successful and achieve the above responsibilities, the Call Center Coordinator must possess the following qualifications: Education Required: * High School diploma is required * Bachelor's degree from an accredited college/university is preferred Experience Required: * Minimum of three (3) years of customer service experience is required * Ability to work in a team setting with multiple contributors on projects * Ability to multi-task projects, people and events to get the job done * Proficient in Google and Microsoft tools * Excellent written and verbal communication skills * Ability to work independently and as a team member Knowledge, Skills, and Abilities: * Excellent verbal and written communication skills * Capable of explaining employee policies and procedures with a professional demeanor * Strong critical thinking skills, decisive judgment, and the ability to work with minimal supervision * Proficient in general word processing and spreadsheet skills * Proficient in the use of call center technology tools (or capable of learning to efficiently use these tools) Benefits: Health & Wellness: Your Care, Your Choice CPS is committed to providing comprehensive health coverage to our employees and their eligible dependents. You'll have access to a variety of choices to best fit your needs: Medical Plan Options Pharmacy Dental Vision Behavioral Health & EAP Employee Wellness Program Financial Security: Planning for Today and Tomorrow We understand the importance of financial stability, which is why CPS offers strong retirement and savings options: Basic Life Insurance Life and Disability Insurance Pension Plans Supplemental Retirement Plans (403(b) and 457(b)) Flexible Spending Accounts (FSAs) Spot Pet Insurance Work-Life Balance: Supporting Your Personal and Professional Life CPS values the well-being of its employees and offers competitive paid time off policies: Paid Leave Sick Leave Vacation Days Parental Leaves Short-Term Disability Religious Holidays Leaves Reference the Chicago Public Schools: A Comprehensive Benefits Overview or the benefits handbook for comprehensive details. Conditions of Employment As a condition of employment with the Chicago Public Schools (CPS), employees are required to: * Establish/Maintain Chicago Residency - Employees are required to live within the geographic boundaries of the City of Chicago within six months of their CPS hire date and maintain residency throughout their employment with the district. The Chicago residency requirement does not apply to temporary/part-time positions; however, all CPS employees must be residents of Illinois.
    $38k-47k yearly est. 6d ago
  • PFANS Call Center Representative (TEMP)

    University of Michigan (The Regents @ Ann Arbor 4.6company rating

    Ann Arbor, MI jobs

    How to Apply A cover letter is NOT required for consideration. Call Center position, within the department of Patient Food and Nutrition Services, that is dedicated to supporting patients, departmental staff members and allied health professionals. This position is responsible for reinforcing a positive image of the Health System to all customers. They use information systems and customer service skills to facilitate customer interactions such that the customer experiences the Health System as an accessible, coordinated and seamless entity. Mission Statement The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future. The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by: * Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences. * Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth. Responsibilities* * Assists patients in making meal selections from Room Service over the phone and in-person. * Assists patients who may have special nutrition needs or allergies in making meal selections. Uses defined guidelines and standards for accommodating customization requests and ensuring diet restrictions are adhered to. * Places meal orders into food service management system software (CBORD). * Utilize MiChart computer systems to verify diet order and allergy information. * Protects confidential patient information when performing primary duties and responsibilities. * Performs non-call and general office tasks such as entering outpatient meal orders, preparing printed menus, and running CBORD reports. * Provides service recover to callers as needed. Required Qualifications* * High School Diploma or equivalent. * Basic computer skills including use of email. * Able to use phones, computers, and printers efficiently to complete job tasks. * Able to lift 15 pounds and work in a seated position for 2-3 consecutive hours at a time. * Able to walk a considerable distance. Desired Qualifications* * Experience in a customer service focused work or volunteer environment. * Experience working with MiChart/Epic. * Experience working with CBORD software. Work Schedule This position is 40 hours/week working Tuesday-Saturday from 2:15pm-10:45pm. Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes
    $28k-36k yearly est. 1d ago
  • PFANS Call Center Representative (TEMP)

    University of Michigan (The Regents @ Ann Arbor 4.6company rating

    Ann Arbor, MI jobs

    How to Apply A cover letter is NOT required for consideration. Call Center position, within the department of Patient Food and Nutrition Services, that is dedicated to supporting patients, departmental staff members and allied health professionals. This position is responsible for reinforcing a positive image of the Health System to all customers. They use information systems and customer service skills to facilitate customer interactions such that the customer experiences the Health System as an accessible, coordinated and seamless entity. Mission Statement The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future. The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by: * Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences. * Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth. Responsibilities* * Assists patients in making meal selections from Room Service over the phone and in-person. * Assists patients who may have special nutrition needs or allergies in making meal selections. Uses defined guidelines and standards for accommodating customization requests and ensuring diet restrictions are adhered to. * Places meal orders into food service management system software (CBORD). * Utilize MiChart computer systems to verify diet order and allergy information. * Protects confidential patient information when performing primary duties and responsibilities. * Performs non-call and general office tasks such as entering outpatient meal orders, preparing printed menus, and running CBORD reports. * Provides service recover to callers as needed. Required Qualifications* * High School Diploma or equivalent. * Basic computer skills including use of email. * Able to use phones, computers, and printers efficiently to complete job tasks. * Able to lift 15 pounds and work in a seated position for 2-3 consecutive hours at a time. * Able to walk a considerable distance. Desired Qualifications* * Experience in a customer service focused work or volunteer environment. * Experience working with MiChart/Epic. * Experience working with CBORD software. Work Schedule This position is 40 hours/week working Sunday-Thursday from 2:15pm-10:45pm. Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes
    $28k-36k yearly est. 7d ago
  • PFANS Call Center Representative (TEMP)

    University of Michigan (The Regents @ Ann Arbor 4.6company rating

    Ann Arbor, MI jobs

    How to Apply A cover letter is NOT required for consideration. Call Center position, within the department of Patient Food and Nutrition Services, that is dedicated to supporting patients, departmental staff members and allied health professionals. This position is responsible for reinforcing a positive image of the Health System to all customers. They use information systems and customer service skills to facilitate customer interactions such that the customer experiences the Health System as an accessible, coordinated and seamless entity. Mission Statement The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future. The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by: * Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences. * Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth. Responsibilities* * Responds to a high volume of room service patient telephone requests; enters selections into CBORD software program * Obtain patient's meal selections for their prescribed diet order. Use a portable wireless computing device to enter selections into CBORD. * Utilize CBORD and MiChart computer systems to verify diet order and allergy information * Resolves routines questions and problems, and refers more complex issues to higher levels * Enters outpatient billing information into computer software system * Perform general office tasks such as preparing copies and printing reports * Delivers menus and other food service related items to inpatient nursing units Required Qualifications* * High School Diploma. * Must possess basic computer skills and the ability to learn new computer applications. Proficient in utilization of email systems. * Strong interpersonal and communication skills. Able to exhibit a professional and positive image when interacting with patients, departmental staff members and allied health professionals. Able to function as a team member with flexibility in a changing and challenging work environment. * Able to lift 15 pounds and walk a considerable distance. Desired Qualifications* * Associate degree, or post high school education at an accredited university or college. * Work or volunteer experience related to healthcare and/or dietetics. * Demonstration of customer service and problem-solving skills. * Experience working with MiChart and CBORD software. Work Schedule Hours: 24 Days: Friday-Monday Time: 3:00pm-9:30pm Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes
    $28k-36k yearly est. 7d ago
  • PFANS Call Center Representative (TEMP)

    University of Michigan (The Regents @ Ann Arbor 4.6company rating

    Ann Arbor, MI jobs

    How to Apply A cover letter is NOT required for consideration. Call Center position, within the department of Patient Food and Nutrition Services, that is dedicated to supporting patients, departmental staff members and allied health professionals. This position is responsible for reinforcing a positive image of the Health System to all customers. They use information systems and customer service skills to facilitate customer interactions such that the customer experiences the Health System as an accessible, coordinated and seamless entity. Mission Statement The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future. The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by: * Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences. * Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth. Responsibilities* * Responds to a high volume of room service patient telephone requests; enters selections into CBORD software program * Obtain patient's meal selections for their prescribed diet order. Use a portable wireless computing device to enter selections into CBORD. * Utilize CBORD and MiChart computer systems to verify diet order and allergy information * Resolves routines questions and problems, and refers more complex issues to higher levels * Enters outpatient billing information into computer software system * Perform general office tasks such as preparing copies and printing reports * Delivers menus and other food service related items to inpatient nursing units Required Qualifications* * High School Diploma. * Must possess basic computer skills and the ability to learn new computer applications. Proficient in utilization of email systems. * Strong interpersonal and communication skills. Able to exhibit a professional and positive image when interacting with patients, departmental staff members and allied health professionals. Able to function as a team member with flexibility in a changing and challenging work environment. * Able to lift 15 pounds and walk a considerable distance. Desired Qualifications* * Associate degree, or post high school education at an accredited university or college. * Work or volunteer experience related to healthcare and/or dietetics. * Demonstration of customer service and problem-solving skills. * Experience working with MiChart and CBORD software. Work Schedule Hours: 32.5 Days: Tuesday-Saturday Schedule: 6:00am-1:00pm Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes
    $28k-36k yearly est. 7d ago
  • PFANS Call Center Representative (TEMP)

    University of Michigan (The Regents @ Ann Arbor 4.6company rating

    Ann Arbor, MI jobs

    How to Apply A cover letter is NOT required for consideration. Call Center position, within the department of Patient Food and Nutrition Services, that is dedicated to supporting patients, departmental staff members and allied health professionals. This position is responsible for reinforcing a positive image of the Health System to all customers. They use information systems and customer service skills to facilitate customer interactions such that the customer experiences the Health System as an accessible, coordinated and seamless entity. Mission Statement The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future. The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by: * Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences. * Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth. Responsibilities* * Responds to a high volume of room service patient telephone requests; enters selections into CBORD software program * Obtain patient's meal selections for their prescribed diet order. Use a portable wireless computing device to enter selections into CBORD. * Utilize CBORD and MiChart computer systems to verify diet order and allergy information * Resolves routines questions and problems, and refers more complex issues to higher levels * Enters outpatient billing information into computer software system * Perform general office tasks such as preparing copies and printing reports * Delivers menus and other food service related items to inpatient nursing units Required Qualifications* * High School Diploma. * Must possess basic computer skills and the ability to learn new computer applications. Proficient in utilization of email systems. * Strong interpersonal and communication skills. Able to exhibit a professional and positive image when interacting with patients, departmental staff members and allied health professionals. Able to function as a team member with flexibility in a changing and challenging work environment. * Able to lift 15 pounds and walk a considerable distance. Desired Qualifications* * Associate degree, or post high school education at an accredited university or college. * Work or volunteer experience related to healthcare and/or dietetics. * Demonstration of customer service and problem-solving skills. * Experience working with MiChart and CBORD software. Work Schedule This posting is for the morning, day, and evening shift openings. Staff working this position can expect to work on weekends and holidays. Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes
    $28k-36k yearly est. 7d ago
  • PFANS Call Center Representative (TEMP)

    University of Michigan (The Regents @ Ann Arbor 4.6company rating

    Ann Arbor, MI jobs

    How to Apply A cover letter is NOT required for consideration. Call Center position, within the department of Patient Food and Nutrition Services, that is dedicated to supporting patients, departmental staff members and allied health professionals. This position is responsible for reinforcing a positive image of the Health System to all customers. They use information systems and customer service skills to facilitate customer interactions such that the customer experiences the Health System as an accessible, coordinated and seamless entity. Mission Statement The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future. The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by: * Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences. * Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth. Responsibilities* * Assists patients in making meal selections from Room Service over the phone and in-person. * Assists patients who may have special nutrition needs or allergies in making meal selections. Uses defined guidelines and standards for accommodating customization requests and ensuring diet restrictions are adhered to. * Places meal orders into food service management system software (CBORD). * Utilize MiChart computer systems to verify diet order and allergy information. * Protects confidential patient information when performing primary duties and responsibilities. * Performs non-call and general office tasks such as entering outpatient meal orders, preparing printed menus, and running CBORD reports. * Provides service recover to callers as needed. Required Qualifications* * High School Diploma or equivalent. * Basic computer skills including use of email. * Able to use phones, computers, and printers efficiently to complete job tasks. * Able to lift 15 pounds and work in a seated position for 2-3 consecutive hours at a time. * Able to walk a considerable distance. Desired Qualifications* * Experience in a customer service focused work or volunteer environment. * Experience working with MiChart/Epic. * Experience working with CBORD software. Work Schedule This position is 40 hours/week working Sunday-Thursday from 6:30am-3:00pm Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes
    $28k-36k yearly est. 7d ago
  • CAPS Customer Service Rep (Student Position)

    Ferris State University 4.4company rating

    Big Rapids, MI jobs

    Join a fun team that can also help with your personal career success! In this position, you will be answering phone, emails and checking-in people as they come into the CAPS Office. Helping with planning, staffing, and advertising events for the office, and assisting with daily task. Position Requirements: -Compassion and interest in working with students, faculty, staff, and employers. * Some understanding of Ferris structures and resources * Excellent customer service skills * Some technology proficiency with Microsoft products and Canva * Must have a 2.5 GPA * As an individual who is responsible for handling cash on behalf of the university, a background check will be run pursuant to university policies. The individual will be required to sign an authorization to run a criminal history background check. Essential Duties/Responsibilities: -- Greet and assist all customers via phone, virtual, email, or in-person at CAPS front desk. * Clean office areas and photobooth * Respond to CAPS department emails * Approve volunteer service hours * Post-volunteer service opportunities * Approve Handshake employers, jobs, and events * Participate in regular staff meetings * Advertise CAPS events * Use Navigate to record contacts and make referrals * Assist CAPS Assistant with day-to-day tasks - handling mail, making purchases * Provide feedback and suggestions for innovative changes to ensure the CAPS office operates at a high level of customer service. * Plan, implement, and evaluate programming - To include but not limited to: room reservations, catering reservations, advertising, event set-up, staffing events, finding and leading volunteers, supply purchases, cash handling, and making departmental purchases. * Other duties as assigned. Number of Positions Available: 1 Documents Needed to Apply: Resume/ Class Schedule Job Close Date: Jan 23, 2026 EEO Statement: Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community atferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University's Policy on Non-Discrimination, visit:Ferris Non-Discrimination Statement.
    $29k-34k yearly est. 13d ago
  • IT Call Center Agent 1 (Student Position)

    Ferris State University 4.4company rating

    Big Rapids, MI jobs

    The primary role of a Level 1 Call Center Agent is to manage incoming support/request calls from faculty/staff/students to resolve entry-level issues. This position will be tasked with learning 15-20 over-the-phone technology resolutions and/or working within the IT ticketing system to task more complex issues to a technician. Position Requirements: - Must be able to work independently on assigned projects also. * Exceptional communication/decision making skills (phone, email, chat, and in person) in a fast-paced environment. * Supports all Information Technology products and services. Support may include answering questions, troubleshooting problems, teaching, or instructing customers regarding software or hardware functionality, and communicating policy. * Must be a team player and able to work with many different people. Essential Duties/Responsibilities: - Call Center Agents will learn how to use call tracking software to enter work orders and to assist customers on the phone and chat. * Call Center Agents will work as part of a team to solve problems when needed but must also be able to work independently on assigned projects. * They will work with technicians to resolve customer computer-related problems. * May involve troubleshooting printer issues and resolving difficulties with Smart Classroom Technology. * Verifies that suggested solutions effectively resolve the users' problems through verbal or email follow up. * Determines the most effective manner to resolve customer's technical issue. Engages in research and ask questions to resolve technical issues * Updates tickets with appropriate journal entries of activities and closes tickets with resolution entered upon completion of the job. Number of Positions Available: 4 Documents Needed to Apply: Resume/Class Schedule Job Close Date: Feb 28, 2026 EEO Statement: Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community atferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University's Policy on Non-Discrimination, visit:Ferris Non-Discrimination Statement.
    $31k-38k yearly est. 11d ago
  • Nutrition Services Call Center Representative

    University of Wisconsin Hospitals and Clinics Authority 4.3company rating

    Madison, WI jobs

    Work Schedule: 100% FTE, day/evening shift. This position works 11:00 am to 7:30 pm 5 days per week, with every other weekend required. Hours may vary based on the operational needs of the department. This position is remote for individuals living in Wisconsin or Illinois after in-office training is complete. When in person you will work at 8501 Excelsior Drive. Be part of something remarkable Bring your passion for helping people to the #1 hospital in Wisconsin! As a Culinary Call Center Representative, you'll play a strong role in Culinary Services by placing patient meal orders in the call center. Use your customer service skills and knowledge of clinical diets and allergens in this role. We are seeking a Nutrition Services Call Center Representative to: * Provide a high level of customer service by taking patient's meal requests over the phone. * Assist patients in planning a healthy meal in compliance with their diet order and food allergies. * Process electronic nutrition orders by transferring information from the patient's medical record into our food service software. At UW Health, you will have: * An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance. * Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance. * Access to UW Health's Wellness Options at Work that support employee/family well-being. * Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement. Additional components of compensation may include: * Evening or night shift differential Qualifications * High School Diploma or equivalent Required * Associate's Degree in Hospitality Preferred Work Experience * 1 year experience in an Administrative Support or related position Required * 1 year experience in a call center and/or background in nutrition Preferred Licenses & Certifications * ServSafe Certification Preferred Our Commitment to Social Impact and Belonging UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. UW Health Administrative Facilities - UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others. View Full Job Description UW Hospital and Clinics benefits
    $37k-45k yearly est. 23d ago
  • Customer Service Representative

    University of Wisconsin Stout 4.0company rating

    Stevens Point, WI jobs

    Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Position Title:Customer Service RepresentativeJob Category:University StaffEmployment Type:RegularJob Profile:Customer Svcs RepJob Duties: The Customer Service Representative is responsible for all aspects of customer service in the “front of the house” of the University Dining operations. This will include customer contact to address and resolve issues, cashier training and coverage, dining room set-up and maintenance of the dining room supplies and products. This position will provide consistent communication to full-time staff, student leadership, student staff, and other part time specialty staff to ensure that the best possible customer service is achieved through proper training, compliance with safety and sanitation standards, presentation, and maintenance of dining facilities. The Customer Service Representative reports to the Food Service Manager - DeBot Center within University Dining with daily tasks assigned by the Customer Service Supervisor. The ability and willingness to work a variable schedule, including nights and weekends, and alternate hours with short notice, is required. Key Job Responsibilities: Guides and trains staff and student workers Provides exceptional service, answers questions, or provides information in a specific subject area to (internal, external) (customers, donors, stakeholders) based on set material or standards Organizes, distributes, and maintains relevant work unit procedures, polices, and updates to ensure accuracy and relevancy of delivered information Troubleshoots and resolves issues in a timely and professional manner Monitors and maintains work areas and supplies to meet customer and operational needs Processes customer transactions and may take payments following established policies and procedures Department: University Dining Compensation: $16-$19 per hour based on experience Required Qualifications: Ability to effectively communicate orally and in writing to a wide array of people including staff members with differing skills/abilities. Ability to interact courteously with customers. Ability to manage and solve customer complaints and requests. Demonstrated experience supervising a diverse staff including student employees, full and part time employees, and temporary staff. The ability to bend, stoop, twist, and safely lift to 50# on a regular basis when storing, stocking and gathering prepared products and/or inventory items. Successful applicants must pass all UWSP mandatory trainings along with department specific trainings as part of their employment onboarding. Current Serv Safe certification or ability to complete certification within 3 months of hire. Preferred Qualifications: · Prior experience within a University Dining facility with large numbers of student employees. · Knowledge of methods, and ability to motivate employees. · Basic knowledge of the technology used in a University Dining location. · Knowledge of basic safety and sanitation principles. Terms of Employment: This is an on-going University Staff position, non-exempt from the Fair Labor Standards Act. This position is required to serve a six-month probation period. Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e., a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship) on or before the effective date of appointment. UW-Stevens Point does not offer H-1B or other work authorization visa sponsorship for this position. How to Apply: TO ENSURE CONSIDERATION: Applications received by 1/6/2026 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. Application materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration. Files must be complete to be considered. Submission in PDF format is preferred for all attachments. Please include the following documents: - Online application Employment will require a criminal background check. It will also require you to supply three (3) professional references/one (1) of which being a current or former supervisor. (Preference to supply five (5) professional references/two (2) of which being a current or former supervisors.) Your references will be required to answer questions regarding misconduct, sexual violence and sexual harassment. Contact Information: For additional information regarding the position, please call or email: Anthony LaRocca, Chair, Search and Screen Committee Email: ***************** Phone: ************ If you have any questions regarding the application process, need special arrangements, or if you submitted your application with missing materials, please call or email: Human Resources Email: ************************ Phone: ************ Special Notes: Through the discovery and dissemination of knowledge, UW-Stevens Point stimulates intellectual growth, provides a liberal education, and prepares students for a diverse sustainable world. The university is committed to creating a safe, inclusive learning community for all faculty and staff from a variety of backgrounds. Visit ******************************************* for more information about UW-Stevens Point. To learn about the Stevens Point (aka Point) area fun, jobs, housing, education, quality of life, and bragging rights, visit ************************* Individuals with disabilities who need a reasonable accommodation during the application or interview process should contact Human Resources and Affirmative Action at ************ or ***********. The safety and success of students, faculty, and staff at the University of Wisconsin-Stevens Point is paramount. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act requires the distribution of an annual security report to all current and prospective students, faculty, and staff. You may obtain the complete report at ********************************************* The University of Wisconsin-Stevens Point will not reveal the identities of applicants who request confidentiality in writing, except the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). An offer of employment will require a criminal background check and authorization to work within the United States as required by the Immigration Reform and Control Act of 1986. UW is an Equal Opportunity Employer: Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.
    $16-19 hourly Auto-Apply 36d ago
  • Temporary Customer Service Representative (Continuous Recruitment)

    University of Wisconsin Stout 4.0company rating

    Stevens Point, WI jobs

    Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Position Title:Temporary Customer Service Representative (Continuous Recruitment) Job Category:University StaffEmployment Type:Temporary (Fixed Term) Job Profile:Customer Svcs RepJob Duties: The Customer Service Representative is responsible for supervising all aspects of customer service in the “front of the house” of the University Dining operations. This will include customer contact to address and resolve issues, cashier supervision, dining room set-up and maintenance of the dining room supplies and products. This position will provide consistent communication to full-time staff, student leadership, student staff, and other part time specialty staff to ensure that the best possible customer service is achieved through proper training, compliance with safety and sanitation standards, presentation, and maintenance of dining facilities. The Customer Service Representative reports to the Food Service Assistant Manager within University Dining. The ability and willingness to work a variable schedule, including nights and weekends, is required. Shift: Varied hours including weekends, holidays, and evenings. Key Job Responsibilities: Monitors and maintains work areas and supplies to meet customer and operational needs Troubleshoots and resolves issues in a timely and professional manner Organizes, distributes, and maintains relevant work unit procedures, polices, and updates to ensure accuracy and relevancy of delivered information Provides exceptional service, answers questions, or provides information in a specific subject area to (internal, external) (customers, donors, stakeholders) based on set material or standards Guides and trains staff and student workers Processes customer transactions and may take payments following established policies and procedures Department: University Dining Compensation: $15-$17.50 per hour, based on qualifications and experience FTE: 75% (Full time during academic year; option summer hours available) Required Qualifications: Ability to effectively communicate orally and in writing to a wide array of people including staff members with differing skills/abilities. Ability to interact courteously with customers. Ability to manage and solve customer complaints and requests. Demonstrated experience supervising a diverse staff including student employees, full and part time employees, and temporary staff. The ability to bend, stoop, twist, and safely lift to 50# on a regular basis when storing, stocking, and gathering prepared products and/or inventory items. Current Serv Safe certification or ability to complete certification within 3 months of hire. Preferred Qualifications: · Prior experience within a University Dining facility with large numbers of student employees. · Knowledge of methods, and ability to motivate employees. · Basic knowledge of the technology used in a University Dining location. Knowledge of basic safety and sanitation principles. Terms of Employment: This is a temporary University Staff position, non-exempt from the Fair Labor Standards Act. This position is required to serve a six-month probation period. How to Apply: TO ENSURE CONSIDERATION: Application materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete application materials may not receive consideration. Submission in PDF format is preferred for all optional attachments. Successful applicants must pass all UWSP mandatory trainings along with department specific trainings as part of their employment onboarding. Employment will require a criminal background check. It will also require you and your references to answer questions regarding employment misconduct, sexual violence and sexual harassment. Contact Information: For additional information regarding the position, please call or email: Marty Kalepp Email: **************** Phone: ************ If you have any questions regarding the application process, need special arrangements, or if you submitted your application with missing materials, please call or email: Human Resources Email: ************************ Phone: ************ Special Notes: Through the discovery and dissemination of knowledge, UW-Stevens Point stimulates intellectual growth, provides a liberal education, and prepares students for a diverse sustainable world. The university is committed to creating a safe, inclusive learning community for all faculty and staff from a variety of backgrounds. Visit ******************************************* for more information about UW-Stevens Point. To learn about the Stevens Point (aka Point) area fun, jobs, housing, education, quality of life, and bragging rights, visit ***************************** Individuals with disabilities who need a reasonable accommodation during the application or interview process should contact Human Resources and Affirmative Action at ************ or ***********. The safety and success of students, faculty, and staff at the University of Wisconsin-Stevens Point is paramount. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act requires the distribution of an annual security report to all current and prospective students, faculty, and staff. You may obtain the complete report at ********************************************* The University of Wisconsin-Stevens Point will not reveal the identities of applicants who request confidentiality in writing, except the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). An offer of employment will require a criminal background check and authorization to work within the United States as required by the Immigration Reform and Control Act of 1986. EEO Statement: Qualified applicants will receive consideration for employment without regard to color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or other bases as defined by federal regulations and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.
    $15-17.5 hourly Auto-Apply 60d+ ago
  • Front Desk Customer Service Representative

    Arlington Heights 3.9company rating

    Arlington Heights, IL jobs

    Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We're a rapidly growing, award winning franchise that is not your typical company! We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate. Benefits: Leadership roles Flexible hours Great pay Valuable work experience Increased social opportunities Future references/referrals Requirements: Ability to work with children Excellent interpersonal communication and organizational skills Must pass background examinations (included with training) Job Title: Front Desk Customer Service Representative Reports to: General Manager/Sales & Service Manager FLSA Status: Non-Exempt Summary: Promotes quality customer service and processes sales and registration transactions. Acts as the first point of contact for potential and current Goldfish customers, and is responsible for presenting a positive image for the company. Duties and Responsibilities: Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner. Processes student registrations using effective sales/customer service techniques. Schedules and manages birthday/pool parties. Supervises private party staff. Resolves customer concerns/complaints using a professional approach. Assists members with purchases of merchandise and vending. Greets parents and students as they report to the front desk. Checks in students on the attendance tracking system. Maintains cleanliness of the front desk area, Snack Shack area, changing areas, restrooms and observation area. Monitors Snack Shack area and provides guidance to Snack Shack staff. Checks voicemail and email correspondence and responds in a timely manner. Updates informational displays with accurate and timely promotions and literature. Provides occasional administrative support for management personnel, including the General Manager and Assistant General Manager. Makes collection calls to resolve open account problems. Prepares twice daily student lesson schedules for use by instructors and management staff. Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary. Fulfills other duties and responsibilities as assigned by the Employer. Education/Experience: High school diploma or GED required. Some college preferred. Two years previous customer service and/or administrative office experience required. Intermediate level computer skills required using Word, Excel and other software systems. Certifications and licenses: CPR, First Aid and AED certification required. Work Environment: While performing this job, the employee is exposed to heat and humidity occasionally. Noise level is usually moderate. Compensation: $14.00 - $16.00 per hour Tropical Vibes & Impacting Lives! You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim. When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments! Making Waves with Passion, Purpose & Core Values! At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team! We go above and beyond with every detail to create a GOLDEN Experience! We believe in nurturing a culture that provides WOW! Customer Service We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust We meet and exceed expectations so you see Extraordinary Results We make a big deal about life's accomplishments by remembering to Celebrate! Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
    $14-16 hourly Auto-Apply 60d+ ago
  • Representative - Customer Service

    Wesco 4.6company rating

    Greenfield, WI jobs

    As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. Responsibilities: Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints. Process payments for cash account customers. Research and resolve customer problems, acting as the customer liaison between other departments when necessary. Back-up support to sales counter with walk in and telephone inquiries. Qualifications: High School Degree or Equivalent required Associates' Degree (U.S.)/College Diploma (Canada) preferred 2-4 years of relevant experience Solid interpersonal skills that allow one to work effectively in a diverse working environment Able to effectively communicate both verbally and in writing Able to work well under pressure Strong attention to detail Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times Computer literate, including effective working skills of MS Word, Excel, and e-mail
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • Representative - Customer Service (OEM)

    Wesco 4.6company rating

    Jackson, WI jobs

    As a Representative - Customer Service (OEM), you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. **Responsibilities:** + Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints. + Process payments for cash account customers. + Research and resolve customer problems, acting as the customer liaison between other departments when necessary. + Back-up support for sales telephone inquiries and order entry. **Qualifications:** + High School Degree or Equivalent required + Associates' Degree (U.S.)/College Diploma (Canada) preferred + 2-4 years of relevant experience + Solid interpersonal skills that allow one to work effectively in a diverse working environment + Able to effectively communicate both verbally and in writing + Able to work well under pressure + Strong attention to detail + Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times + Computer literate, including effective working skills of MS Word, Excel, and e-mail At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive. Learn more about Working at Wesco here (******************************************************************* and apply online today! Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company. _Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _ _Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
    $27k-35k yearly est. 60d+ ago
  • Express Service Advisor-Minnetonka Subaru

    Morrie's Auto Group 4.0company rating

    Customer service representative job at Morrie's Auto Group

    About Us: Morrie's Auto Group is one of the fastest growing privately-owned dealership groups in the Midwest with 30 stores across Minnesota, Wisconsin, Michigan, and Illinois. We represent comprehensive portfolio of top OEM brands, and we're driven to be the most trusted choice for both our team members and customers. We invest heavily in developing our people; because when our team grows, our company thrives. That's why we are committed to developing interested employees into management roles, offering industry-leading benefit plan options, and fostering a positive and inclusive culture. Roles & Responsibilities: • Greet customers, listen to the description of the problem, obtain customer and vehicle information • Inspect all vehicles for bodywork, notify the customer if work is needed • Secure agreement from customers before repairs; cover cost estimate; and approximate time when vehicle's work will be completed • Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacture's specifications, using maintenance menus • Handle minor customer complaints and misunderstandings • Follow up progress of each repair order during the day, contact customers by telephone regarding changes in the estimate or time promised • Handle telephone inquiries and return phone messages promptly • Deliver vehicles to customers and answer any questions, review work performed and explain charges and coverage • Refer leads and prospects for vehicle sales to the new and pre-owned sales departments • Assist the service manager as necessary • Follow company safety procedures to avoid exposure to fumes, dirt, dust and harsh chemicals What Morrie's Offers: • Industry-leading 401(k) and Roth IRA programs with a 4% company match • Full medical coverage through BCBS with their biggest network • HSA and Copay plan options, whichever fits your needs • Comprehensive dental and vision coverage • PTO accrual starting at 2 weeks • Free life insurance for all employees • AD&D, short- and long-term disability coverage, and voluntary life insurance • Flexible spending plans *Some benefits are offered to full-time employees only What You Offer: • Problem solving skills • Strong verbal and written communication skills • Professional personal presentation • Strong organizational skills • CDK experience preferred but not required We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
    $35k-43k yearly est. 15d ago

Learn more about Morrie's Auto Group jobs