Sales Engineer, Senior page is loaded## Sales Engineer, Seniorlocations: West Chicago, Illinois UStime type: Full timeposted on: Posted Todayjob requisition id: R-17610**Role Summary:**As a Sales Engineer, you are responsible for maintaining and developing relationships with key customers and trade organizations, understanding and solidifying purchase agreements, customer alliances and market trends. You will also develop a keen understanding of Flowserve operations to enhance selling effectiveness and coordinate selling efforts with other internal and 3rd party selling channel partners. **Responsibilities:*** Drive bookings levels to meet and/or exceed assigned bookings goal* Maintain regular, planned communication with key customers in the area you support* Develop and implement marketing plans aligned with regional sales objectives to support organizational goals* Serve customers as a primary contact for all business dealings, ensuring all customer concerns are being addressed including proposals, deliveries, repairs, quality, warranty claims, etc.* Educate customers on the quality, features and uses of our products through the full use of the company's marketing materials* Collaborate with applicationengineers, customer service, and manufacturing to ensure customers' needs are met* Knowledge of the design and operational requirements of rotating pumps, mechanical seals and related equipment* Skilled at product demonstrations, presentations and business writing* Proficient in technology such as Microsoft Office, Excel and PowerPoint* Maintain organized records, including regular reports, quotes, expenses, etc* Demonstrate financial acumen to discuss business decisions, particularly return on investment in support of solution selling* Able to work independently, efficiently and communicate productively with others* Some physical activity required, such as walking large customer sites, lifting at least 50 lbs, and ascending/descending ladders and staircases in multi-story facilities* Other duties as assigned**Requirements:*** BS or BA Degree in relevant field and 5-7 years relevant experience* Train in sales techniques, negotiations and business finance* Demonstrated skills in leading meetings, including setting agendas, preparing, facilitating discussions and assigning follow-up activities* Ability to lead root cause failure analysis and communicate results* Strong verbal and written communication skills**Preferred:*** Experience in the oil & gas, power, paper and chemical industries, including familiarity with API 610 Standard* Sales experience with rotating equipment such as pumps and mechanical seals* Project management experience is a plus The pay range for this position is $86,709.37 - $130,125.04 per year, depending upon experience.**Benefits Starting From Day 1:*** Medical, Dental & Vision Insurance (including FSA and HSA options)* Life Insurance + Supplemental Life, Child, Spousal, and AD&D Insurance* Short and Long Term Disability* Retirement Planning, 401(k) plan, & Financial Wellness Resources* Educational Assistance Program* Time off Policies (including sick leave, parental leave, and paid vacation)\* Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
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$86.7k-130.1k yearly 3d ago
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Senior Sales Engineer - Pumps & Seals
Flowserve 4.7
Chicago, IL jobs
A leading industrial solutions provider is seeking a Senior Sales Engineer in Chicago. This role requires managing customer relationships, exceeding sales goals, and effectively communicating product features. Ideal candidates will have a Bachelor's degree and 5-7 years of relevant experience, particularly in the oil & gas or chemical industries. The position offers a competitive salary range of approximately $86,709 to $130,125 per year, with comprehensive benefits available from day one.
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$86.7k-130.1k yearly 3d ago
National Sales Engineer - Biogas Pumping Solutions
Atlas Copco Drilling Solutions 4.2
Houston, TX jobs
Your role In support of our mission to be the best and most comprehensive solution provider to our customers, we are growing our sales team. As a National Sales Engineer for our biogas business, your mission is to execute our environmental market strategy across the United States, buidling strong relationships through a variety of sales channels and driving adoption of our pumping solutions - from waste to anaerobic digestion. This is a remote positon reporting to the Business Line Manager for our Environmental sector. You will Lead national sales efforts for our product portfolio, including pumps for waste handling, slurry transfer, feedstock preparation, and digestion processes. Identify, develop, and grow opportunities across multiple sales channels. Execute our environmental market strategy with a focus on long‐term growth, channel development, and market penetration. Build and manage a network of reps, distributors, and strategic partners to expand reach and accelerate adoption. Provide technical and commercial support to channel partners, ensuring they are equipped to represent our solutions effectively. Serve as a subject‐matter expert on pumping technologies used in biogas and waste‐to‐energy applications. Prepare and deliver technical presentations tailored to customer needs. Represent the company at industry events, conferences, and trade shows. To succeed, you will need We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role. You have a minimum of three years of experience in technical sales in the biogas sector. Bachelor's degree in engineering Strong understanding of anaerobic digestion, waste management processes, or renewable energy systems. Proven ability to develop national accounts and manage multi-channel sales strategies. Strong communication, presentation, and relationship-building skills. You're motivated by the opportunity to shape a cleaner, more sustainable energy future to make a real impact. Ability to travel at least 50% of the time nationally as required. In return, we offer Culture of trust and accountability Lifelong learning and career growth Innovation powered by people Comprehensive compensation and benefits including time off plans such as parental leave and 401(k) matching. Health and well-being with high standards for workplace safety #UBA Job location Remote This role is fully remote, enabling you to work from anywhere in the world. We value results over location and provide the tools and support you need to succeed from any location. Contact information Talent Acquisition Team: Samantha Ray
$80k-108k yearly est. 2d ago
Project Engineer
Atlas Copco Drilling Solutions 4.2
Houston, TX jobs
Project Engineer As a Project Engineer, your mission is to develop and deliver serialized and new products, ranging from derivatives (localization of existing products) to new platform developments (New Products Introduction). To continuously innovate existing products within their portfolio to ensure market leading Safety, Quality, Performance, Features and Sustainability whilst also developing and minimizing the environmental impact of the product range (Continuous Product Innovation). To maintain the legislative compliance and standards for the product range, mitigating any obsolescence risks (sustaining) and supporting the continuous drive for product cost and process optimization. You will report to the Engineering Manager. Essential Job Functions: Coordinate, follow up and delegate projects assigned to you to meet project targets and milestones following the latest revision of Concept-to-Product internal guidelines. Negotiate and collaborate on the technical details of project master specifications with Marketing Product Managers. Perform research for continuous process or project improvements in terms of R&D projects. Coordinate and execute R&D projects for new product development or product improvement following an approved project plan. Schedule and lead the cross-functional project team meetings (PTM) including internal stakeholders (engineering, marketing, purchasing, operations) and external partners to follow up on project progress. Maintain project documentation, track project budget and progress. Prepare or present progress at division management meetings. Set up and maintain project information in SAP. Coordinate and follow up with local mechanical, electrical, and control teams or via GECIA to execute and release designs for Standard Product Design. Design or review technical drawings using Enovia, AUTOCAD or similar software to ensure adherence to design and safety standards and meet project specifications. Prepare and review technical documentation (e.g. functional or technical specifications, product datasheets, ...). You identify knowledge gaps and devise/follow-up a test plan to answer key decisions Release design items using latest revision of ENOVIA Product Lifecycle Management and GEMS. To succeed, you will need We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role. Required Qualifications: Bachelor's or Master's degree in Engineering 2+ years of relevant experience Knowledge of mechanical design and the compressed air industry Proficiency in Microsoft Office (Word, Excel, PowerPoint) Strong communication, organizational, and design skills Able to work independently and in a team environment Familiar with ERP/job costing systems (e.g. SAP) Flexible, detail-oriented, and able to multitask in a fast-paced setting Leadership mentality, driving engagement and collaboration to come to effective solutions. Strong understanding of AutoCAD, Autodesk Inventor, or similar design tools. Preferred Qualifications: Experience with rotating equipment (compressors, pumps, generators) Project management experience Basic understanding of Geometric Dimensioning and Tolerancing (GD&T) is a plus In return, we offer Excellent compensation package, including a flexible benefits plan, and generous 401(k) retirement plan with company matching. Health insurance / Dental insurance / Vision insurance / Life & Disability insurance, along with Maternity and Paternity Leave offered. Tuition Reimbursement of costs associated with job-related courses/ undergraduate or graduatedegree. Paid time off, 3 weeks of vacation, 8 fixed holidays and up to 5 floating holidays. Job location This role requires you to work on-site at our office in Houston, Texas. You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.
$70k-95k yearly est. 2d ago
Senior Engineer, MEMS Characterization
Knowles Corporation 4.7
Itasca, IL jobs
Title: Senior Engineer, MEMS Characterization
Department: MEMS Engineering
SUMMARY DESCRIPTION:
MEMS Characterization Senior Engineer will work with design, process, and failure analysis engineer on assisting characterization and failure analysis of the MEMS device, while supporting technology development, product qualifications and quality monitoring. Employee will maintain and develop new test solutions, recommend hardware requirements based on existing trends in characterization.
Responsibilities
Developing and maintain MEMS test solutions for production failure analysis, collaborating with design and process engineering to further characterization efforts and drive yield improvement
Ensuring hardware and software installations are maintained.
Continuous improvement of characterization capabilities collaborating with MEMS development team
Perform microphone, MEMS, assembly failure analysis
Work with design and process engineer to define characterization requirements and support execution of the characterization, including submitting work order requests and writing characterization reports.
Qualifications
Master of Science/Engineering in Electrical/Mechanical/Material/Physics (or related field) with 2-5 years' experience. PhD is a plus
Experience in troubleshooting, debugging and with failure analysis of MEMS sensors is desired
Familiar with material/device characterization using optical, electrical, mechanical methods
Basic knowledge of acoustics and mechanics is an asset.
Must be a team player with good communication skill.
Familiar with material/device characterization using optical, electrical, mechanical methods
Knowledge of calibration methodologies and best practices
Basic knowledge of statistical analysis (JMP, MiniTab, R) is an asset
Reliability testing experience is an asset
Experience with electrical test equipment such as parameter analyzer, oscilloscope, probe station, and data acquisition system are desired
Experience with advanced surface science methodologies (SEM, Raman, Auger, FIB, FTIR) an asset
Hands on experience on developing environmental testing setup and fixtures for sensors under thermal, vibration, and electrical tests is a plus
Solid foundation in MEMS microphone acoustics theory, including capacitive transduction principles (Experience analyzing thin-film residual stress, mechanical-electrical sensitivity optimization, damping resistance (Skvor's formula), and high-frequency response/SNR enhancement mechanisms) is a plus
Proficient in finite element analysis (FEA) tools such as COMSOL Multiphysics or ANSYS for 3D MEMS microphone simulations is a plus
Understand the principle of dynamic system modeling and proficient in Matlab Simulink and LTSpice is a plus
COMPANY DESCRIPTION:
Knowles is a market leader and global provider of advanced micro-acoustic microphones and balanced armature speakers, audio solutions, and high performance capacitors and radio frequency ("RF") filtering products, serving the MedTech, defense, consumer electronics, electric vehicle, industrial, and communications markets. Our focus on the customer, combined with unique technology, proprietary manufacturing techniques, and global operational expertise, enables us to deliver innovative solutions across multiple applications. Knowles, founded in 1946 and headquartered in Itasca, Illinois, has approximately 7,000 employees at facilities located in 13 countries around the world. At Knowles, we are committed to engineering a better tomorrow through the actions we take on a daily basis. We believe that our focus on ethical, socially responsible, and environmentally sustainable behavior guides our decision-making processes and helps keep us accountable. Visit us at knowles.com
EEO-M/F/D/V
$93k-116k yearly est. 2d ago
System Engineer
Pacer Group 4.5
Philadelphia, PA jobs
We are hiring a Network & Systems Operations Engineer to support large-scale, mission-critical access network platforms in a 24×7 production environment. This role is focused on Linux systems troubleshooting, network operations, incident response, and platform stability.
This is a hands-on operations and engineering role, requiring equal strength in Linux systems and networking fundamentals.
Qualifications:
5-10 years of experience in production operations or network/systems operations roles
Strong hands-on experience with Linux/Unix systems troubleshooting
Command-line proficiency
Process, memory, CPU, disk, and log analysis
Strong networking fundamentals
Layer 1, Layer 2, and Layer 3 knowledge
Routing and switching troubleshooting
Experience with Juniper, Arista, or Cisco network devices
Experience handling incidents, escalations, and on-call responsibilities
Hands-on experience with server hardware in production environments
Responsibilities
Provide end-to-end system and network operational support in a 24×7 environment
Perform incident triage, mitigation, and escalation handling for production systems
Troubleshoot Linux/Unix systems using command-line tools (processes, memory, logs, file systems)
Troubleshoot and support network devices, routing, and switching issues
Maintain and support system architecture, including headend and access network platforms
Support server hardware, including HPE servers, RMAs, and hardware replacements
Execute system upgrades, platform changes, and risk-managed implementations
Identify recurring issues and drive long-term operational improvements
Collaborate with engineering, product, and regional teams to operationalize platforms
Assist with automation and scripting to reduce manual operational tasks
Participate in a rotating on-call schedule, including nights, weekends, and holidays
#NetworkOperations #LinuxEngineer #SystemsEngineer #NetworkEngineer #LinuxTroubleshooting #Networking #Juniper #Arista #IncidentManagement #OnCall #InfrastructureOperations #TelecomJobs #PhiladelphiaJobs
$70k-93k yearly est. 4d ago
Process Engineer - Wire Bonding / Hermetic Sealing
Avo Photonics 3.8
Fort Washington, PA jobs
Avo Photonics is a dynamic contract engineering services company that designs, develops and manufactures custom opto-electronic products for a large customer base. Members of our staff have the opportunity to design, prototype and produce next generation products for a diverse range of markets including environmental, medical, military, industrial, aerospace, and communications.
We seek a diligent, dedicated and meticulous person who will help to further our success and reputation in the industry through world-class customer service. The successful candidate must plan his/her own work schedule, keep multiple records, be self-motivated, maintain a professional presence, and have the desire to take ownership of projects.
This role may be suitable for a junior or senior engineer.
Specific:
Develop high yield, cost efficient, manufacturable processes as appropriate for target production volumes
Act as end-to-end owner of key equipment such as die bonders, wire bonders, seam sealers, laser welders, etc
Provide subject matter expertise for process development on equipment you own. Understand tool capability, process viability, and material selection
Own maintenance, upgrade, and repair of equipment you own. Ensure minimal production downtime through regular preventative maintenance. Understand the function of the tools inside and out, in order to resolve issues as quickly as possible
Provide data-based evidence that developed processes meet product requirements through design of experiments and statistical process control (within material availability)
Generate documentation of the process development lifecycle for each project; contribute to business knowledge repositories for fixtures, materials, and process parameters
Create work instructions and provide training on resultant processes to Product Engineering and Manufacturing personnel
Guide the design of fixtures required to assemble products
Recommend and implement new equipment and techniques to improve process capabilities
Requirements:
B.S. in Physics, Material Science, or relevant Engineering field
5 years experience with precision optical alignments or programming automated manufacturing equipment
5 years of experience in design of experiments and statistical process control.
3 years of manufacturing experience
Proficiency with software-based logic, such as programming, Matlab, etc.
Excellent communication skills and willingness to learn
Avo Photonics offers competitive salaries and a comprehensive benefits package.
Equal Opportunity Employer: Avo Photonics is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee of Avo Photonics by any method without a valid written contract in place with Avo Photonics will be deemed the sole property of Avo Photonics. No fee will be paid in the event the candidate is hired by Avo Photonics as a result of the referral or through any other means.
$63k-84k yearly est. 4d ago
Field Applications Engineer, Broadband Access
Kontron America 3.7
Dallas, TX jobs
Full-time Description
Kontron is a global leader in IoT/Embedded Computing Technology (ECT). Kontron offers individual solutions in the areas of Internet of Things (IoT) and Industry 4.0 through a combined portfolio of hardware, software and services. With its standard and customized products based on highly reliable state-of-the-art technologies, Kontron provides secure and connected applications for a wide variety of industries. As a result, customers benefit from accelerated time-to-market, lower total cost of ownership, extended product lifecycles and the best fully integrated applications.
In addition to being an established global presence with opportunities for growth, Kontron encourages communication through all levels of the organization to ensure a common direction and allow our employees to make informed decisions. Our culture has been created by the people who work here, making Kontron a fast-paced, friendly, and enjoyable workplace with competitive salaries, and excellent benefits.
We have an exciting remote opportunity for a professional role as a Field ApplicationsEngineer- Broadband 2 within our hardware sector to join our Kontron Family!
About Us
We are a leading provider of broadband access equipment, delivering innovative solutions that enable service providers to expand network capacity, improve efficiency, and enhance customer experience. Our portfolio includes fiber (PON/FTTx) OLTs, ONTs, and wireless CPEs designed to meet the demands of large, regional, and rural service providers.
Position Overview
We are seeking a Field ApplicationsEngineer (FAE) to join our customer-facing engineering team. The FAE will work closely with
sales, product management, and R&D teams to provide technical expertise, ensure successful customer evaluations, and support
deployments of our broadband access equipment. This role requires a strong technical background in access technologies, excellent communication skills, and the ability to work effectively with customers in both pre-sales and post-sales engagements.
Key Responsibilities
Provide pre-sales technical support to service providers, including product presentations, solution design, and technical proposals.
Lead proof-of-concept (PoC) trials, lab evaluations, and field demonstrations of broadband access equipment.
Assist customers with network design, integration, and interoperability testing with OSS/BSS, management platforms, and third-party systems.
Act as a technical liaison between customers and internal teams (R&D, product management, and support).
Deliver technical training and knowledge transfer to customers, partners, and internal teams.
Provide post-sales support during deployment, including troubleshooting, configuration, and performance optimization.
Capture customer feedback and contribute to product roadmap discussions.
Requirements
Bachelor's degree in Electrical Engineering, Computer Engineering, Telecommunications, or related field (or equivalent experience).
3+ years of experience as an FAE, sales engineer, systems engineer, or network engineer in broadband access, telecom, or networking industry.
Strong understanding of PON (XGS-PON, GPON), Wi-Fi, VoIP, Ethernet switching, and IP networking.
Familiarity with OLTs, ONTs, Wi-Fi CPEs, and broadband network design.
Experience with network management protocols (SNMP, NETCONF/YANG, TR-069, TR-369) and OSS/BSS integration.
Hands-on experience with lab testing, interoperability trials, and customer demos.
Strong troubleshooting skills with packet captures, lab tools, and diagnostic platforms.
Excellent communication, presentation, and relationship-building skills.
Willingness to travel (50%) to customer sites, labs, and industry events.
What We Offer
Competitive compensation and benefits package.
Opportunity to work with cutting-edge broadband technologies.
High-visibility role with direct impact on sales success.
Collaborative and innovative work environment.
Career development and training opportunities.
Kontron America is an ITAR (International Traffic in Arms Regulation) registered facility administered by the U.S. Department of State Directorate of Defense Trade Controls (DDTC). To be eligible for employment under the ITAR, and individual must be a U.S. person. As per U.S. Code of Federal Regulations § 120.62, a U.S. person under ITAR includes U.S. citizens, lawful permanent resident as defined in 8 U.S.C. 1101(a)(20)/Green Card holders, and protected individuals in 8 U.S.C. 1324b(a)(3).
Looking for an honorable, professional, ethical, team player to work in a team environment who wants to be a contributor to the success of the organization.
Feel up to the challenge? Please apply
Salary Description $90k - $120k base + 15% bonus
$90k-120k yearly 60d+ ago
Field Applications Engineer, Broadband Access
Kontron America Inc. 3.7
Dallas, TX jobs
Job DescriptionDescription:
Kontron is a global leader in IoT/Embedded Computing Technology (ECT). Kontron offers individual solutions in the areas of Internet of Things (IoT) and Industry 4.0 through a combined portfolio of hardware, software and services. With its standard and customized products based on highly reliable state-of-the-art technologies, Kontron provides secure and connected applications for a wide variety of industries. As a result, customers benefit from accelerated time-to-market, lower total cost of ownership, extended product lifecycles and the best fully integrated applications.
In addition to being an established global presence with opportunities for growth, Kontron encourages communication through all levels of the organization to ensure a common direction and allow our employees to make informed decisions. Our culture has been created by the people who work here, making Kontron a fast-paced, friendly, and enjoyable workplace with competitive salaries, and excellent benefits.
We have an exciting remote opportunity for a professional role as a Field ApplicationsEngineer- Broadband 2 within our hardware sector to join our Kontron Family!
About Us
We are a leading provider of broadband access equipment, delivering innovative solutions that enable service providers to expand network capacity, improve efficiency, and enhance customer experience. Our portfolio includes fiber (PON/FTTx) OLTs, ONTs, and wireless CPEs designed to meet the demands of large, regional, and rural service providers.
Position Overview
We are seeking a Field ApplicationsEngineer (FAE) to join our customer-facing engineering team. The FAE will work closely with
sales, product management, and R&D teams to provide technical expertise, ensure successful customer evaluations, and support
deployments of our broadband access equipment. This role requires a strong technical background in access technologies, excellent communication skills, and the ability to work effectively with customers in both pre-sales and post-sales engagements.
Key Responsibilities
Provide pre-sales technical support to service providers, including product presentations, solution design, and technical proposals.
Lead proof-of-concept (PoC) trials, lab evaluations, and field demonstrations of broadband access equipment.
Assist customers with network design, integration, and interoperability testing with OSS/BSS, management platforms, and third-party systems.
Act as a technical liaison between customers and internal teams (R&D, product management, and support).
Deliver technical training and knowledge transfer to customers, partners, and internal teams.
Provide post-sales support during deployment, including troubleshooting, configuration, and performance optimization.
Capture customer feedback and contribute to product roadmap discussions.
Requirements
Bachelor's degree in Electrical Engineering, Computer Engineering, Telecommunications, or related field (or equivalent experience).
3+ years of experience as an FAE, sales engineer, systems engineer, or network engineer in broadband access, telecom, or networking industry.
Strong understanding of PON (XGS-PON, GPON), Wi-Fi, VoIP, Ethernet switching, and IP networking.
Familiarity with OLTs, ONTs, Wi-Fi CPEs, and broadband network design.
Experience with network management protocols (SNMP, NETCONF/YANG, TR-069, TR-369) and OSS/BSS integration.
Hands-on experience with lab testing, interoperability trials, and customer demos.
Strong troubleshooting skills with packet captures, lab tools, and diagnostic platforms.
Excellent communication, presentation, and relationship-building skills.
Willingness to travel (50%) to customer sites, labs, and industry events.
What We Offer
Competitive compensation and benefits package.
Opportunity to work with cutting-edge broadband technologies.
High-visibility role with direct impact on sales success.
Collaborative and innovative work environment.
Career development and training opportunities.
Kontron America is an ITAR (International Traffic in Arms Regulation) registered facility administered by the U.S. Department of State Directorate of Defense Trade Controls (DDTC). To be eligible for employment under the ITAR, and individual must be a U.S. person. As per U.S. Code of Federal Regulations § 120.62, a U.S. person under ITAR includes U.S. citizens, lawful permanent resident as defined in 8 U.S.C. 1101(a)(20)/Green Card holders, and protected individuals in 8 U.S.C. 1324b(a)(3).
Looking for an honorable, professional, ethical, team player to work in a team environment who wants to be a contributor to the success of the organization.
Feel up to the challenge? Please apply
Requirements:
$83k-113k yearly est. 4d ago
[2026 Global]_Field Application Engineer - Data Center Solutions (UAE or KSA-based)
Delta Technologies Inc. 4.4
Texas City, TX jobs
Founded in 1971, Delta is a global leader in power electronics and thermal management, delivering solutions across industrial automation, data centers, EV charging, renewable energy, and energy storage that power critical infrastructure worldwide. With close to 200 locations across 5 continents, we serve customers through an integrated network of R&D centers, manufacturing facilities, and sales offices.
For detailed information about Delta, please visit: ***************
Program Overview
Build Your Career Across Markets, Not in One.
For professionals who want global flexibility and see mobility as a strategic advantage. Delta is opening 40 roles, 180 openings across China, Europe, India, Taiwan, Thailand, and the United States in power electronics, automation, and infrastructure. Work across engineering, manufacturing, and innovation with freedom to move between markets as your goals evolve. Selected candidates will attend four in-person Interview Days in April to meet regional leaders directly and explore international pathways built for long-term growth.
Job Description
* Support pre-sales and post-sales technical activities for Data Center Solutions.
* Assist in understanding customer requirements and translating them into technical
specifications.
* Support system design, solution selection, and application feasibility studies.
* Participate in customer meetings, site visits, and technical presentations.
* Assist with product demonstrations, trainings, and workshops.
* Support troubleshooting activities and help perform root-cause analysis for technical issues.
* Act as a technical interface between customers, sales, R&D, and product management.
* Bachelor's or Master's degree in Electrical Engineering or engineering related field.
* Fundamental technical understanding of engineering & electronics systems (e.g. AC/DC
converters, UPS, cooling solutions) and products.
* Basic understanding of technical documentation, schematics, or system diagrams.
* Ability to first response, on-site fault isolation, coordinate failure analysis with factory,
implement and verify corrective actions.
* Ability to communicate clearly with both technical and non-technical. stakeholders.
* Excellent analytical, problem-solving skills and presentation skills.
* Willingness to travel within the EMEA region.
* Ability to work in international, cross-functional teams.
* Working Location: UAE, or KSA
* Experience in a technical or engineering environment/project.
* Basic knowledge of safety, quality, or compliance concepts.
* Additional Arabic language skills.
$79k-109k yearly est. 7d ago
[2026 Global]_Field Application Engineer - Data Center Solutions (Netherlands-based)
Delta Technologies Inc. 4.4
Texas City, TX jobs
Founded in 1971, Delta is a global leader in power electronics and thermal management, delivering solutions across industrial automation, data centers, EV charging, renewable energy, and energy storage that power critical infrastructure worldwide. With close to 200 locations across 5 continents, we serve customers through an integrated network of R&D centers, manufacturing facilities, and sales offices.
For detailed information about Delta, please visit: ***************
Program Overview
Build Your Career Across Markets, Not in One.
For professionals who want global flexibility and see mobility as a strategic advantage. Delta is opening 40 roles, 180 openings across China, Europe, India, Taiwan, Thailand, and the United States in power electronics, automation, and infrastructure. Work across engineering, manufacturing, and innovation with freedom to move between markets as your goals evolve. Selected candidates will attend four in-person Interview Days in April to meet regional leaders directly and explore international pathways built for long-term growth.
Job Description
* Support pre-sales and post-sales technical activities for Data Center Solutions.
* Assist in understanding customer requirements and translating them into technical
specifications.
* Support system design, solution selection, and application feasibility studies.
* Participate in customer meetings, site visits, and technical presentations.
* Assist with product demonstrations, trainings, and workshops.
* Support troubleshooting activities and help perform root-cause analysis for technical issues.
* Act as a technical interface between customers, sales, R&D, and product management.
* Bachelor's or Master's degree in Electrical Engineering or engineering related field.
* Fundamental technical understanding of engineering & electronics systems (e.g. AC/DC
converters, UPS, cooling solutions) and products.
* Basic understanding of technical documentation, schematics, or system diagrams.
* Ability to first response, on-site fault isolation, coordinate failure analysis with factory,
implement and verify corrective actions.
* Ability to communicate clearly with both technical and non-technical. stakeholders.
* Excellent analytical, problem-solving skills and presentation skills.
* Willingness to travel within the EMEA region.
* Ability to work in international, cross-functional teams.
* Working Location: Hoofddorp, The Netherlands
* Experience in a technical or engineering environment/project.
* Basic knowledge of safety, quality, or compliance concepts.
* Additional European language skills.
$79k-109k yearly est. 7d ago
Field Applications Engineer
Penguin Solutions 4.2
Newark, TX jobs
For more than 30 years, SMART Modular Technologies has been helping customers around the world enable high-performance computing through the design, development and advanced packaging of specialty memory solutions. Our robust portfolio ranges from today's leading-edge technologies to standard and legacy DRAM and Flash storage products. We provide standard, ruggedized and custom memory and storage solutions that meet the needs of diverse applications in high-growth markets.
Overview
As a Field ApplicationsEngineer (FAE), you will be responsible for providing technical support, managing firmware updates, and addressing system issues related to our CXL and other product offerings. You will work closely with customers, engineering teams, and product managers to ensure the successful deployment and operation of our product line.
Responsibilities
Customer Support: Act as the primary technical point of contact for customers using our products. Provide timely and effective support to resolve technical issues and answer questions related to product functionality and performance. Must have strong lab and debug assist skills.
Firmware Management: Monitor and track firmware updates for controller-based products such as SSD, NVDIMM, and CXL. Coordinate with the development team to ensure timely releases and effective deployment of firmware updates.
System Issue Resolution: Identify, analyze, and troubleshoot system issues related to our products. Work with engineering and development teams to diagnose problems, propose solutions and ensure resolution.
Technical Documentation: Create and maintain technical documentation, including user guides, troubleshooting manuals, and best practice guidelines for our products.
Customer Training: Conduct training sessions and workshops for customers to educate them on the use and benefits of our technology. Develop training materials and resources as needed.
Product Feedback: Gather feedback from customers and field observations to provide insights for product improvements and feature enhancements. Communicate customer needs and requirements to the product management and engineering teams.
Collaboration: Work closely with cross-functional teams, including engineering, sales, and product management, to ensure alignment on product development and customer needs.
Field Testing: Assist in the deployment and field testing of our products. Provide feedback and report on field performance to support product refinement and validation.
Qualifications
Education: Bachelor's degree in Electrical Engineering, Computer Science, or a related field.
Experience: Minimum of 8+ years of experience in a technical support or field applications role, with a focus on high-performance computing, interconnect technologies, or similar domains.
Technical Skills:
Strong understanding and hands-on experience with Server and PC technology, BIOS configuration and Windows, Win PE and Linux OS installation.
Demonstrated strength in debugging and problem-solving skills.
Strong understanding of Linux and Windows operating systems.
Strong understanding of NVMe/PCIe protocol and requirements for CXL/Flash
Experience with firmware updates, system diagnostics, event logs, and troubleshooting.
Familiarity with hardware and software integration, as well as performance optimization techniques.
Familiarity with protocol analyzers and oscilloscopes.
Familiarity with JIRA & salesforce; along with ability to create dashboards and manage stand-up meetings
Communication Skills: Excellent verbal and written communication skills. Ability to convey complex technical concepts to non-technical audiences.
Customer Focus: Demonstrated ability to manage customer relationships and deliver high-quality support and solutions.
Problem-Solving: Strong analytical and problem-solving skills with a proactive approach to identifying and addressing issues.
Preferred Qualifications
Strong understanding of Compute Express Link (CXL) technology and related DRAM/Storage standards (JEDEC, SATA, NVMe, etc) a plus
Ability to create scripts for issue replication & debug is a plus
Location
Austin, TX
Travel
Willingness to travel occasionally to customer sites and industry events as needed.
Compensation & Benefits
The pay range that the Company reasonably expects to pay for this position in Texas is $128,000 - $155,000; the pay ultimately offered within the expected range may vary based on business considerations, including job-related knowledge, skills, experience, and education. The position is bonus-eligible, and there are medical, dental, and vision benefits available. There is a 401k saving plan and other benefits, such as Paid Time Off, Life Insurance, and an Employee Assistance Plan.
Diversity and Inclusion Statement
We are committed to creating a diverse environment that embraces differences and fosters inclusion.
Equal Opportunity Statement
We are an Affirmative Action/Equal Opportunity Employer and strongly committed to all policies which will afford equal opportunity employment to all qualified persons without regard to age, national origin, race, ethnicity, creed, gender, disability, veteran status, or any other characteristic protected by law.
$128k-155k yearly 2d ago
Field Application Engineer
Amphenol Interconnect Products Corp 4.1
Austin, TX jobs
THE JOB The Field ApplicationEngineer will be responsible for offering customer engineering and development support. This position works with Sales, Product Development, and the Marketing Team to develop new customer targets and markets. They will interface with Engineering, Quality, Project Management, and Customer Service teams to communicate customer needs and follow up on open action items, provide first-response support on quality excursions and on-site customer support and technical backup when needed.
Essential Duties and Responsibilities
* Develop personal relationships and rapport with key design influences at selected key accounts.
* Assist Field Sales in the development and implementation of strategies targeted at increased business volume.
* Promote Amphenol products and assists customers in selecting the correct parts to fit the application and/or design the product solutions that fit the customer's need.
* Design component and/or value-added assemblies, (computer-generated as required), and communicate them to Engineering to formalize a design.
* Assist in the investigation of potential engineering and/or quality issues that may arise.
* Establish and maintain an organized inventory of product literature and samples.
* Communicate with factory personnel in an accurate and concise manner.
* Deliver prototype samples as needed.
* Collect competitive data and reports to Sales and Marketing.
* Represent the Company in the marketplace and develop positive customer attitudes towards the Company.
* Control expenses appropriate to performance and scope.
* Provide feedback on market conditions and trends.
* Be able to utilize CAD Software (SolidWorks a plus).
Job Requirements
* Minimum of a BS degree in Electrical and/or Mechanical Engineering. Masters a plus.
* Minimum 5 years' experience in design of electro/mechanical assembly.
* Minimum 5 years in sales/applicationsengineering for Electronic OEM design.
* Able to work flexible hours, willing to travel domestically and internationally.
* Well-developed interpersonal/communication skills.
* Able to travel up to ~40% - both domestic and international.
$84k-115k yearly est. 32d ago
Field Application Engineer
Bizlink Technology Inc. 3.9
Round Rock, TX jobs
Our customers' ultimate success depends on our ability to solve cutting-edge problems in relation to High Speed and Power Cables and related products in cloud data centers and 5G applications. We value our relationships with these strategic customers, and we depend on our Sales and Field ApplicationsEngineering Teams to foster this ongoing partnership. As a Field ApplicationsEngineer, you will interface with our customers, internal product development, product marketing, and sales teams. The role of FAE gives an excellent insight into the Sales, Marketing, and Product Development functions of the organization. Link to apply: ****************************************************************
Round Rock, United states
BizLink Technology, Inc.
Apply Now
Apply Now
Key Responsibilities:
* Develop and maintain overall technical relationships with customers.
* Visit customers frequently to help design products with high-performance and low-cost recommendations. Secure design wins and provide customer feedback to internal teams.
* Work with the quality team (QE) and address quality issues locally.
* Conduct testing to replicate failure, inspect the product, and perform preliminary failure analysis upon request.
* Provide customer service to solve complex interconnect problems and technical inquiries
* Provide technical marketing support for the development and implementation of BizLink's products
* Create, manipulate, and utilize representations of objects in three dimensions.
* Prepare materials and participate in product presentations
* Assist with the development and growth of our company and engineering resources.
* Continually provide feedback as to how BizLink's products or services can be improved to enhance our customers' experience.
* Some travel will be required.
* Handle any other tasks assigned by the reporting manager.
Job Requirements
* Bachelor's or Master's degree in an engineering discipline, and mechanical engineering preferred.
* Over 3 years of experience in the interconnect industry with experience in working with automotive wire harnesses and cable assemblies.
* Required to have 3D model capabilities
* Strong technical communication and leadership skills to lead investigations with engineers of multiple disciplines
* Decisive, focused, and proactive drive for execution.
* Strategic and Innovative approach to complex engineering issues.
* Timely communication with the Customers and cross-functional departments.
Apply Now
Apply Now
Come join us
BizLink is looking for the best & brightest talent
No matter the location, or the role, every BizLink employee shares one mission: Make interconnection easier to improve the quality of life and turn customers' innovative ideas into reality.
Have questions about our positions? Feel free to email us at: ***************************
Please note: This email is for inquiries only. To be considered, all applications must be submitted by clicking the "Apply Now" button on the job posting.
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$82k-112k yearly est. Easy Apply 60d+ ago
Field Application Engineer - Round Rock
Bizlink Technology 3.9
Round Rock, TX jobs
Develop and maintain overall technical relationships with customers.
Visit customers frequently to help design products with high performance and low cost recommendations. Secure design wins and provides customer feedback to internal teams.
Work with the quality team (QE) and address quality issues locally.
Conduct testing to replicate failure, inspect product and perform preliminary failure analysis upon request.
Provide customer service to solve complex interconnect problems and technical inquiries
Provide technical marketing support for the development and implementation of BizLink's products
Create, manipulate, and utilize representations of objects in three dimensions.
Prepare materials and participate in product presentations
Assist with the development and growth of our company and engineering resources.
Continually provide feedback as to how BizLink's products or services can be improved to enhance our customers' experience.
Some travel will be required.
Handle any other tasks assigned by the reporting manager.
Requirements
Bachelors' or Masters' degree in engineering discipline; and mechanical engineering preferred.
3 + years experience in the interconnect industry with experience in working with data center wire harnesses and cable assemblies.
Required to have 3D model capabilities
Strong technical communication and leadership skills to lead investigations with engineers of multiple disciplines
Decisive, focused, and proactive drive for execution.
Strategic and Innovative approach to complex engineering issues.
Timely communication with the Customers and cross functional departments.
Background Check Requirement
Please note that all offers of employment with BizLink Technology, Inc are contingent upon the successful completion of a background check. This may include verification of employment history, education, and other relevant credentials. Failure to successfully complete the background check process will result in the withdrawal of the employment offer.
Equal Employment Opportunity (EEO) Statement:
BizLink Technology, Inc. is an equal opportunity employer and is committed to providing a work environment free from discrimination. We celebrate diversity and are dedicated to creating an inclusive workplace for all employees. All employment decisions at BizLink Technology, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or any other status protected by the laws or regulations in the locations where we operate.
Compensation Disclosure:
The salary range provided for this position is based on the anticipated compensation for a candidate with relevant experience and qualifications. Please note that the final salary offer may vary depending on individual skills, experience, and other factors. Compensation details will be discussed during the interview process and finalized in accordance with company policies.
Salary Description $80000 - $110000
$80k-110k yearly 60d+ ago
Field Application Engineer
Systel 3.9
Sugar Land, TX jobs
Systel Careers - Field ApplicationEngineer - Sugar Land, TX About the Job We are seeking a highly skilled and experienced Field ApplicationEngineer to join our dynamic team at Systel. The Field ApplicationEngineer (FAE) serves as a key technical liaison with reviewing customer requirements and providing technical input in support of RFI/RFQ responses. his role involves providing pre- and post-sales technical support, developing application solutions, and ensuring successful integration of manufacturing products or systems into customer operations. The FAE works closely with customers, design engineers, and production teams to deliver optimized solutions and drive customer satisfaction.
This position is part of the Sales Department at Systel and reports to the VP of Sales. This position is 100% in-person at our headquarters in Sugar Land, TX. Subject to Systel needs, meeting initial training requirements, and maintaining productivity expectations, the employee may be eligible to work from home one day per week.
Who You Are
You are a customer-facing engineer who thrives at the intersection of technology and business. You enjoy translating complex requirements into clear solutions, balancing technical feasibility with customer mission needs. You are confident in front of customers, whether explaining detailed specifications to engineers or delivering polished presentations to executives. You collaborate naturally across Sales, Product, and Engineering, and you don't shy away from rolling up your sleeves to dive into technical requirements analysis, CAD models, or BOMs. You are proactive, organized, and energized by helping customers achieve mission success with rugged, reliable computing solutions.
The Work
Pre-Sales Technical Support
Lead technical discovery with customers. Translate needs into clear problem statements and technical requirements.
Provide support in reviewing customer Request for Information (RFI), Request for Quote (RFQ), Request for Proposal (RFP), Source Control Document (SCD), and other customer related technical documents.
Assist with reviewing and creating formal quotations in accordance with customer requirements.
Provide product concepts and models to support the RFI/RFQ response.
Internal Collaboration
Assist with creating and reviewing Requirement Traceability Matrix (RTM) upon customer order received.
Collaborate with product and engineering teams to ensure departmental alignment and clear handoffs; stay up-to-date on the latest hardware developments.
Keep up to date with the new Systel products and configurations released.
Customer and Market Engagement
Assist sales teams with customer conference calls or onsite visits
Travel with the sales teams, as needed, to present and demonstrate the products to prospects at all levels within the organization.
Develop and maintain strong relationships with new and existing customers.
Attend trade shows, exhibitions, and networking events to promote products and keep up-to-date with industry trends, market activities, and the competitive landscape.
Process and Systems
Meet or exceed assigned sales targets and KPIs.
Maintain internal correspondence/workflow and action items using various internal systems.
Follow all Systel policies, processes, and procedures and where applicable, help maintain and optimize processes.
Minimum Qualifications
US Citizen
Bachelors or Associates Degree in Engineering or other related technical fields.
5+ years experience supporting Sales team and reviewing customer requirements.
Strong pre & post sales support experience including onsite customer visits.
Demonstrated experience supporting RFI/RFQ/quotes and reviewing technical documents (SCDs, drawings, BOMs, compliance matrices).
Experience working with Sales, Product Development, and Engineering teams.
Working knowledge of ruggedized computer and peripheral system applications.
Working knowledge of compliance matrix, parts drawings, and Bill of Materials.
Excellent written and verbal communication; able to tailor depth to audience.
Ability to build strong long-term relationships with both internal and external customers.
Ability to manage and set priorities to meet the customer's expectations.
Comfortable balancing competing demands and progressing several workstreams simultaneously; successful multitasker
Strong leadership skills; self-starter.
Willingness to travel on short notice (approx 10-25%).
Preferred Qualifications
Direct experience as a Sales Engineer, FAE, or in Technical Support.
Working knowledge of 3D CAD for concepting and fit checks.
Background in ruggedized computing or mission-critical electronics.
Familiarity with CRM tools and Jira.
About Systel
Rugged Compute Where Mission Meets Critical. Founded in 1988, Systel, Inc. is a leading manufacturer of rugged compute solutions with a relentless focus to support our customers and their missions. Our pedigree of capabilities spans numerous advanced platforms with thousands of successful deployments in the defense and commercial sectors. Systel's rugged systems are designed and manufactured for continuous operation under the most extreme and austere environmental conditions. All our products are proudly made in the USA in our headquarters in Sugar Land, TX. We are AS9100:2016 and ISO 9001:2015 certified.
For more information, please visit systelusa.com.
Systel, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$84k-109k yearly est. Auto-Apply 60d+ ago
Field Application Engineer
American Rental Property Solutions 3.8
Chicago, IL jobs
SoC ApplicationEngineer
You will have the opportunity to take one of the most highly anticipated IC technologies to market. You will be on the leading edge creating Chiplet systems for various IoT/Edge/Cloud applications.
As a SoC ApplicationsEngineer, you will provide technical sales support for the Wavious' platform to prospects and customers. This position will be responsible addressing all technical issues in the pre- and post-sales cycle. Understanding business requirements, developing a solution, and effectively demonstrate Wavious' capabilities that address customer requirements.
This role requires broad knowledge of several areas, including systems engineering of high performance SoCs; interface definitions, software stacks, communication protocols, and packaging technologies.
Be the front line to answer all customer questions and consulting with the engineering team when necessary. The position requires solid experience and persuasive communication. We are looking for candidates who thrive in a fast-paced start-up-like environment. The successful candidate will be highly motivated, detailed-oriented, and a quick learner.
Responsibilities include:
Provide pre- and post-sales support.
Timely and accurately answer customer questions and support their designs.
Assist customers in defining, integrating and testing Chiplet systems.
Generate application notes and technical documents, maintain version control and continuous updates.
Support reference design documents.
Work with cross-functional engineering teams on HW/FPGA/SWASIC enabling technologies.
Closely interact with R&D team to define future platforms and new chiplets.
Travel domestic and international (when travel restrictions are lifted)
Minimum Requirements:
BSEE/MSEE with significant relevant experience
5+ years of experience, including 3+ years of customer interfacing.
Deep knowledge of SoC HW/SW architecture
Excellent communication skills
Must have hands-on experience in prototype bring-up and debugging, functional verification.
Must have led creation and influenced system specification and requirements documents.
Preferred Qualifications
Experience designing and debugging embedded systems.
Embedded programming experience
Microcontrollers IC's (MCU's)
SW tools used for modeling and simulations expertise (Perl, Python, MATLAB, etc.)
Labview (or similar) test automation tool suite
Experience with PCB/Package design and technologies
Design verification methods
Linux/RTOS software stacks
$79k-101k yearly est. Auto-Apply 60d+ ago
Principal Field Applications Engineer
Coherent 4.6
Horsham, PA jobs
Primary Duties & Responsibilities
Customer Technical Support - 60%
Quick response technical support customer issues or inquiries
Review with R&D team and conduct any necessary pre-testing to ensure trial success
Perform testing at customer site as required
Work with internal teams to resolve customer issues and complete Root Cause Analysis
Provide technical support for PLM and Quality team customer interactions
Review PLM and R&D product specifications, providing real-world feedback to new product development
Customer Demo and Trial Support - 30%
Review and/or propose test scope and detailed plan.
Technical Training and Documentation - 20%
New product installation and operation training for the front line customer support team
Provide technical Customer Installation and Operating documentation
Education & Experience
M.Sc. or B.Sc. degree in Electrical Engineering, Computer Science or Physics
8+ years working experience in optical communication companies as technical support manager or engineer, development engineer or system verification engineer.
Experience with the following technologies: Coherent optical transceivers, DWDM, OTN, optical network architectures, and network management protocols.
Experience investigating field issues and RMA support
Experience using and troubleshooting network management system
Experience in coding Python script is preferred.
Experience in product development is preferred.
Skills & Other Requirements
Travel 25% to 33% of time
7x24 on-call support
Strong communication and negotiation skills
Creative, analytical and structured problem-solving capability
Team oriented and a self-starter
Working Conditions
Working conditions typical of a climate controlled and professional office environment. This role routinely requires use of standard office equipment such as computers, phones, copiers, filing cabinets, etc.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms
Safety Requirements
All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards.
Quality and Environmental Responsibilities
Depending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System.
Culture Commitment
Ensure adherence to company's values (ICARE) in all aspects of your position at Coherent Corp.:
Integrity - Create an Environment of Trust
Collaboration - Innovate Through the Sharing of Ideas
Accountability - Own the Process and the Outcome
Respect - Recognize the Value in Everyone
Enthusiasm - Find a Sense of Purpose in Work
Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need assistance or an accommodation due to a disability, you may contact us at
******************************
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$72k-90k yearly est. Auto-Apply 60d+ ago
Principal Field Applications Engineer
Coherent Corp 4.6
Horsham, PA jobs
Primary Duties & Responsibilities Customer Technical Support - 60% * Quick response technical support customer issues or inquiries * Review with R&D team and conduct any necessary pre-testing to ensure trial success * Perform testing at customer site as required
* Work with internal teams to resolve customer issues and complete Root Cause Analysis
* Provide technical support for PLM and Quality team customer interactions
* Review PLM and R&D product specifications, providing real-world feedback to new product development
Customer Demo and Trial Support - 30%
* Review and/or propose test scope and detailed plan.
Technical Training and Documentation - 20%
* New product installation and operation training for the front line customer support team
* Provide technical Customer Installation and Operating documentation
Education & Experience
* M.Sc. or B.Sc. degree in Electrical Engineering, Computer Science or Physics
* 8+ years working experience in optical communication companies as technical support manager or engineer, development engineer or system verification engineer.
* Experience with the following technologies: Coherent optical transceivers, DWDM, OTN, optical network architectures, and network management protocols.
* Experience investigating field issues and RMA support
* Experience using and troubleshooting network management system
* Experience in coding Python script is preferred.
* Experience in product development is preferred.
Skills & Other Requirements
* Travel 25% to 33% of time
* 7x24 on-call support
* Strong communication and negotiation skills
* Creative, analytical and structured problem-solving capability
* Team oriented and a self-starter
Working Conditions
Working conditions typical of a climate controlled and professional office environment. This role routinely requires use of standard office equipment such as computers, phones, copiers, filing cabinets, etc.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms
Safety Requirements
All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards.
Quality and Environmental Responsibilities
Depending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System.
Culture Commitment
Ensure adherence to company's values (ICARE) in all aspects of your position at Coherent Corp.:
Integrity - Create an Environment of Trust
Collaboration - Innovate Through the Sharing of Ideas
Accountability - Own the Process and the Outcome
Respect - Recognize the Value in Everyone
Enthusiasm - Find a Sense of Purpose in Work
Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need assistance or an accommodation due to a disability, you may contact us at ******************************.
$72k-90k yearly est. 60d+ ago
Principal Field Applications Engineer
Coherent 4.6
Horsham, PA jobs
Primary Duties & Responsibilities
Customer Technical Support - 60%
Quick response technical support customer issues or inquiries
Review with R&D team and conduct any necessary pre-testing to ensure trial success
Perform testing at customer site as required
Work with internal teams to resolve customer issues and complete Root Cause Analysis
Provide technical support for PLM and Quality team customer interactions
Review PLM and R&D product specifications, providing real-world feedback to new product development
Customer Demo and Trial Support - 30%
Review and/or propose test scope and detailed plan.
Technical Training and Documentation - 20%
New product installation and operation training for the front line customer support team
Provide technical Customer Installation and Operating documentation
Education & Experience
M.Sc. or B.Sc. degree in Electrical Engineering, Computer Science or Physics
8+ years working experience in optical communication companies as technical support manager or engineer, development engineer or system verification engineer.
Experience with the following technologies: Coherent optical transceivers, DWDM, OTN, optical network architectures, and network management protocols.
Experience investigating field issues and RMA support
Experience using and troubleshooting network management system
Experience in coding Python script is preferred.
Experience in product development is preferred.
Skills & Other Requirements
Travel 25% to 33% of time
7x24 on-call support
Strong communication and negotiation skills
Creative, analytical and structured problem-solving capability
Team oriented and a self-starter
Working Conditions
Working conditions typical of a climate controlled and professional office environment. This role routinely requires use of standard office equipment such as computers, phones, copiers, filing cabinets, etc.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms
Safety Requirements
All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards.
Quality and Environmental Responsibilities
Depending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System.
Culture Commitment
Ensure adherence to company's values (ICARE) in all aspects of your position at Coherent Corp.:
Integrity - Create an Environment of Trust
Collaboration - Innovate Through the Sharing of Ideas
Accountability - Own the Process and the Outcome
Respect - Recognize the Value in Everyone
Enthusiasm - Find a Sense of Purpose in Work
Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need assistance or an accommodation due to a disability, you may contact us at
******************************
.